Ken Herbert Plumbing

I was very happy with the service. On the Friday before Easter, they initially said they probably wouldn't be out until Monday. When I said the toilet was clogged and I only have one bathroom, they had someone here in just a couple of hours. Mike was professional and got the job done! Thanks!

We scheduled an appointment on Thursday to have them come out to clear a clogged drain. After coming into our house without any shoe coverings and proceeded to walk on our very light bedroom carpet. (I put a sheet down to protect my carpet from their boots) Richard said he couldn't clear the drain with a snake and would come back the next morning at 8:00 to clear the clog by cutting a hole in the drywall. The mirror had to taken off the wall and as we were waiting for their 8am arrival the office called at 9am to cancel our appointment. They said they couldn't come until Monday. After scheduling another plumbing company they called Friday morning to say they had down time on their morning job and could come right away. I declined the offer.
I will add that the other company was prompt and was able to clear the clog without cutting a hole in the wall.

The experienced plumbers take care of your bathroom remodeling. Never will I pull another toilet myself!

Jason was on time, friendly, informative, attentive, knowledgeable, professional, patient, and did a great job, better than I was expecting. The water was off for only about 20 minutes I think, it wasn't long at all. I'm glad I called Ken Herbert Plumbing.

Ken Herbert Plumbing is owned by Ken Herbert. He carefully selects his employees so that they always provide exceptional service. I have had many plumbing repairs completed over the years by Ken. His team members are far and away the best plumbers that I have worked in my home and office. I trust Ken and his team to provide all of my plumbing needs.

Ken helped us out with a surprise drain clog just before Memorial Day weekend. Promptly responded and got us taken care of for the weekend plus was able to recommend someone to handle a unique sewer line repair!

Jason listened and validated my concerns while preforming a thorough investigation of our plumbing. He was kind and open to discussing our options based on our needs. I felt like all my needs were met at the time of service and I will call again for future concerns.

11/2/22...Our landlord called this company regarding a leak in our bathroom ceiling. A gentleman came out on 10/29/22 to access the situation. He came back today to replace the leaky pipe. Pipe has been replaced & water isn't dripping from ceiling above bathtub anymore. Much appreciated.

Friendly, efficient and very reasonably priced.
Would recommend them to a friend and would definitely use again!

An item was flushed down the toilet by mistake. It clogged the toilet. Called Ken Herbert Plumbing. MIke was here in less than an hour. Unclogged the toilet. He was friendly, and did the job promptly. He knows what he's doing. So happy with their service. They are great!

Tony and assistant did a great ,quick, clean job of getting Hot water heater replaced . Thanks for prompt courteous service.

The office manager handled the job through allowing me the convenience of using my cruise control.

I have known Ken Herbert, owner of Ken Herbert Plumbing (KHP) for a few years now. KHP offers professional, personalized residential and commercial plumbing services at affordable prices here in the Cincinnati area. Ken has over 20 years of professional plumbing service and his team gives their customers the peace of mind of knowing that their job will be done right the first time. I totally trust Ken Herbert and his team to be there to answer your call and get you taken care of ASAP. The best part is that they always do so with a smile.

I am so glad I finally decided to get my (many) plumbing issues fixed. Tree roots had fully invaded my drain pipes, old pipes were leaking and a rusty water heater needed replaced. I had never used Ken Herbert Plumbing before but read some really good reviews on HomeAdvisor and took a leap of faith. The crews (plumbers, concrete sawers and layers, etc.) were all fantastic, friendly and very professional through it all. A special thank you to Tony and Eric, who also always kept me informed and up to date. I highly recommend you give this company a call for any plumbing issues you may have. I am ecstatic and now believe I will make it through 2020 !

I have used Herbert plumbing for a number of times. The service men very polite, professional and knowledgeable. They have always left doing quality work. Must of all….they have done the job right…the first time. I highly recommend Herbert

The technician came out right away, assessed the problem and provide a solution. He was knowledgeable, friendly, and professional. I would recommend this company.

Could not have gone better. Two toilets installed perfectly and in less time than I expected, both bathrooms were left clean. Great communication with the office throughout. Used this company before, so I'm twice pleased with the good service and good price.

Mike did a fantastic job, opening my sewage line. I was disappointed that he couldn't split my payment. But the next day, I went to set my garbage cans out for pick up and noticed how heavy my garbage can was. Apparently, Mike had cleaned out his truck; and dumped all his previous trash into my can!!!

Their service tech was courteous, knowledgeable. completed the job in a timely manner. The charge was reasonable for the amount of work performed.

Always a great service !Thanks! 🤜

They do great work and fair pricing but that Rene that answers the phones is a dime 👌

Prompt service replacing two valves, and didn't leave until the job was done right.

Best plumbing company in Cincinnati

Ken and his guys are some of the best plumbers in the area. Ken is honest and trustworthy and fully capable of taking care of your plumbing.

I am in the process of purchasing a house and was in need of a septic scope for home inspection. Mike called ahead before he arrived and addressed any issues he found and recommended solutions. When making the appointment, I voiced my concerns on the deadline I had been given and Rene was able to get me an appointment that was within 2 business days. Overall great service and would love to use them again if need be.

Great customer service!

We had a problem with our main water line. I left a message on Saturday. I was called back on Sunday and an appointment was set up for Monday. Jimi came out and thoroughly checked the situation. He did the job completely in a very professional manner. We were very pleased and hope to have Jimi back should there be future problems.

We had a clogged kitchen sink, right before Thanksgiving. Ken Herbert called me back at 9pm and sent a plumber out at 8am the next day. The plumber Jimmy was awesome. He fixed the problem, cleaned up the area and was very personable. I highly recommend.

Mike arrived at the agreed upon time in the morning. He was friendly and courteous. He showed me the trouble with the flush of the toilet right after removing the lid. Easy peasy. He also took the wiggle out of the toilet so now it is very secure and a tight fit. Solved the problem and clean up any mess within a half hour. Very pleased with the service and with Mike.

I highly recommend Ken Herbert plumbing!

Ken and his guys are great to work with! Very knowledgeable, courteous and professional. I highly recommend him to anyone having plumbing issues!

The Service Technician Jimi B was extremely curtious and throughal. He made this repair experience one of the best that I have experienced. Will definitely be using this company in the future and referring them to all friends and family.

Came out an checked my bathroom situation on monday morning. Said will have estimate in couple days and can start work by end on week ..next monday at the very lastest. Monday came an i have heard nothing from this company. He had no problem taking my $80 for service call. Finally i get a call with a estimate he pulled out his butt after i complained. BEWARE!!!!!!

David was professional and courteous! He diagnosed the problem quickly and had to run out for a part but was back quickly and made the repair. (Before he left to get the part he gave me an estimate for the work). I have used Ken Herbert Plumbing before and certainly will call them in the future if needed.

Outstanding, prompt and professional.

Work was great, the plumber was great. I thought $332 was a lot for about 45 minutes of work. I wish they had provided me a price quote over the phone, I would have continued to shop if they had.

Great company to deal with, fair prices. Jimi was great. He came in and got the job done quickly and was very nice. I will definitely use this company in the future!

We have used them several times at our home and they are very reliable and trustworthy! Great job!

They are always professional and clean up after they are done. Been using them for years.

Highly recommend Ken Herbert plumbing company. They helped us recover from a plumbing nightmare for a reasonable cost. All the staff was very efficient, friendly, knowledgeable, professional and punctual. They took the time to explain everything they were doing to help make us feel comfortable, since we were replumbing the whole house. We were nervous about having the basement floor torn up to facilitate some of the fixes required, and even though it was very loud, the project went off very smoothly. Everyone was great but Rob saw the project through to completion and did a fantastic job. Thank you!! we will definitely be using you for any future plumbing needs.

Ken Herbert Plumbing does an awesome job! I am a real estate agent who recommends that sewer scopes be done when purchasing an older home.
This is an area where it is incredibly important to have someone you can trust. Ken & his team are just that!!
I have trusted them to work on my own plumbing, the plumbing of my family and I refer them to anyone I know with plumbing needs.

Very professional and personal. I showed him where the work was and he did the rest, including turning the water off and back on. Very easy to talk to. Asked if I had any questions.

My experience with these guys was not good. I hired them to replumb a kitchen and bathroom in Cincinnati. They were expensive, not very responsive to my calls early on, and the work in my opinion was subpar. Then they gave me grief and threatened to send my bill to a collections agency after they forgot to bill me for the final payment. They handled the whole thing pretty poorly. I would not recommend them.

Steven helped us out with our sump pump and went above and beyond. He treated it as if it were his own and did a great job. Thanks so much!

Very quick to fit us into their schedule. Jimi arrived on time, was very consultative, professional, and willing to do the job correctly. Fair pricing and great results. Would definitely recommend!

I've known Ken for quite a few years - more on a business level. Ken is very knowledgeable on all types of plumbing issues but more importantly, Ken is so honest. He cares about his customers and always wants to be sure he does his job right.

Jimi was friendly, very professional and thorough. I would highly recommend Ken Herbert Plumbing

They did a very good job on running NG pipe line out to my grill. Also installed two new toilets and replaced the seals. Also installed new shut off valves on the hot and cold water supplies. Replaced the bath facets in master bedroom

Great service! Robert was prompt for our appointment and was able to take care of everything we requested. We will definitely call back next time plumbing services are needed. Thanks so much!

Had a leaky vent pipe in my wall. The vent pipe was replaced with a speedy valve and the troublesome steel pipe was cut loose in the attic. One thing I wish would have occurred is when the vent pipe in the attic was being modified the seal at the roof line was broke. This should have been part of the work in my opinion. Otherwise Tony did a great job was courteous to my family. He took the time to help troubleshoot the problem correctly.

Mike cleared out a root infested drainage pipe for us. He got the job done, but was sloppy about it. Bathroom was messy. Rootball was left in the front yard. Toilet wobbled and bolt covers were broken and left in the bathroom. Upon returning to address the wobble of the toilet he simply stuck a piece of ceramic tile under the base rather than addressing the issue properly. We were not pleased with the state in which our place was left.

Plumbers were friendly and helpful. Service was significantly more expensive than I expected, not sure if that was due to the parts cost or the labor cost. Replacement outdoor spigot leaked from the stem later that day. An easy thing for me to fix by simple tightening.

Mike and his assistant did an excellent job of finding the problem. It was 2 fold. The took a snake and ran it down the kitchen sink pipe but it was still backing up. They then cut the pipe Wich had the air mechanical vent attached. Once they replaced that it started working perfectly.

I have a rental property on the West Side of Cincinnati. Found them on Angie's list and they called me within 10 minutes. Gave me a quote. Stuck to that quote and did a GREAT Job! Replacement a very hard to reach disposal in about an hour. Jimi was really awesome!

Super quick install of a water heater and installer Mike and Rob were very professional. Would definitely recommend.

I have used Ken Herbert Plumbing several times and they have been awesome. Last time I used them my toilet would not go down and they came out right away. When they were here I talked to the technician, Jay, about my garbage disposal. He said it needed to be replaced and he gave me the cost and also set up the appt with no problems. I used a different plumber to fix my toilet and within a week the toilet started to run again. Would call this company again when I have a plumbing issue. GREAT COMPANY AND GET TECHICIANS!

Tony and Guy were awesome. They were both polite and professional. I am so glad to have my new pipes in and am able to do the dishes in the sink and not my bathtub! I am no longer worried about any leaks going down into my basement. Thanks for all the help!

A couple of days ago, I woke up to water rolling down my laundry room wall. I looked under my kitchen sink and found water. I immediately called the owner of KHP, Ken Herbert, and he had his scheduler call me back to have a plumber come out that afternoon. Jim was great, figured out exactly what had happened and was able to replace the disposal unit and eliminate the leaking water ASAP. Very satisfied with my experience.

They came out for a 600$ job extended that job beyond 2000$ and still did not fix original problem hired for..Workers were there without a work van which means no tools available to do a satisfactory job..Worker's also held our entry key hostage leaving the job before rhe owner rerurned...

I had a great experience with Ken Herbert Plumbing. Jason Hines was courteous, knowledgable and able to help me through my decisions. My wife and I are extremely happy with the results and love our new hot water heater!

I used Homeadvisor to find this company because they connect customers with contractors to provide FREE ESTIMATES on work to be performed. 5 contractors in my home this week for various jobs, NO CHARGE. I submitted information on a plumbing issue contacted by the company 9/2 to schedule an appointment on 9/5. Tech was here less than 5 minutes to tell me my problem was a simple one that was easily fixed by me. He then requested payment of a service call fee of $79. I told him Homeadvisor estimates are free. He stated he had only been with the company one month & never used Homeadvisor & called his boss. The owner basically told him it didn't matter & I was still responsible so I asked why was I not advised of a service fee when they called to schedule the appointment? He asked if it was a woman & stated their weekend staff doesn't know what they are doing. I confirmed wtih Homeadvisor there shouldn't be any fee & refused to pay they charge. This company threw their own employees under the bus & seems to be dishonest.

Good honest advice job well done.

Excellent service was quick to handle an issue and was very friendly would recommend.

Mike did a great job clearing a wash basin drain in our laundry room that was causing an odd odor in our kitchen. We highly recommend Ken Herbert Plumbing for honest plumbing services at fair prices.