Best Residential Work in Charlotte NC

I used Queen City Plumbing for the first time earlier this week. Needless to say, I will not use any other plumbing company for any of my family's plumbing needs. I live about 1 and 1/2 hours from the Charlotte area and was having major issues with our water heater. I called several local plumbing companies and they either did not return my call, were very unprofessional over the phone or wanted to charge a ridiculous amount of money. A mutual friend recommended Queen City Plumbing and I thought, it may be too far of a drive for them, but at that point I was in dire need and still gave it a try. That may have been one of the best decisions I have ever made! Queen City Plumbing was extremely knowledgeable, professional, courteous and provided my family with exceptional work at a VERY reasonable price. They were quick to respond and met all of our needs. Thank you Queen City Plumbing for being a wonderful company whose mission is to help people and for taking great care of ALL of your customers regardless of the distance you have to travel.

Seth came for a second visit in the afternoon to re-snake the toilet which apparently wasn’t fully unclogged from the morning visit. Thank you!

Bought a new older home, and just a few weeks in the toilet and showers stopped up all of a sudden! Charlotte Plumbing was quick to the rescue on a Saturday, and Ricky was incredibly friendly and professional. He saved the weekend - thanks so much!

The best plumbing company I've ever seen. We had AAA out after another company came out and seemed more interested in selling me stuff than fixing my leaky toilet. Dave from AAA Plumbing arrived same day, went right to the leaky toilet, said got a bad flapper, quoted it and fixed it. I think in about 30 minutes. Dave is highly professional, and clearly takes pride in his work and the company he represents. I highly recommend this company and Dave!

Chris handled our emergency quick,professional and reasonable!!
Thank you!!

We called All Hours after discovering a burst hot water pipe in our crawl space. Brett showed up to our house within 20 minutes and had the pipe fixed in no time. All Hours came highly recommended and we saw firsthand exactly why. Thank you!

Very professional.

I came home from vacation 9/30/18 to a broken hot water heater . My home buyers extended warranty was very slow and first company they dispatched was out of busines! . As soon as they found CHARLOTTE PLUMBING MASTERS , my bad luck turned around. Tim ( office mgr) was so understanding and worked quickly to get a technician to my house within hours ! Michael, the technician was very thorough and knowledgable ..called my home warranry company on the spot so we could get the hot water heater approved and installed asap! Will definitely use these guys in the future if/when the need arises!

John Ritchie was the only plumber who was able to fix our gas leak at the Quality Inn & Suites Rock Hill. After calling numerous other large national companies, Mr. Ritchie was the only one who came out and was able to fix it. I would definitely recommend his services for both residential and commercial services. He does exceptional work at reasonable prices.

Professional, courteous, quality work! We are very satisfied with the products that we were offered and the installation that was completed! I would highly recommend!

Absolutely phenomenal. He's done many other jobs for me here and at my prior residence. He's my heat/air/plumber!0

Great service! Very prompt, courteous, and affordable. I will continue to use them in the future.

They were on time and did a really good job! Happy to have hot water again!

Had a simple repair to replace a shower handle cartridge. $40 part and about 30 minutes of labor. Osbourne wanted to charge me $400 and when I said that was too much the technician said, well how much do you want to pay. What kind of business practice is this? Overpriced and then haggle to get whatever you can from me? Avoid at all costs.

Leak fixed.

Fast, friendly, provides excellent customer service.

We had a great couple experiences with Brian as he helped with setting a new tub and then with a conversion to a tankless water heater. Brian is very responsive, organized and helpful. We’ve referred him to our family and friends and will certainly call him for our next plumbing need.

Rick was great to work with. The issue turned out to be something completely minor, and didn't even try to charge me. Ended up with a free replacement part in the process. Will definitely use Peace of Plumbing for any future plumbing needs.

Our hot water heater stopped working. Our home warranty company sent Charlotte Plumbing. I'm over satisfied with how Kevin gave suggestions and handled the problem with the part not being delivered. He stayed on top of that parts company until the got it right. We stayed in communication the whole time. I got the thermo coupling today and he came about 6 tonight in the rain and crawled under our house to repair the gas heater and got us hot water.

I called them 2 weeks ago with a need (leaking from unknown kitchen spit) and was told someone would come on Monday. They never did. I called and was told the person didn’t write a time down but they had my info (a call would have been great then!). Also told someone would call btwn 9-10 on Tuesday. No call. I called at 11:30 and the lady was very short and said “let me call you back I need to see how he’s scheduling his day.” Odd since I figured your office staff made the schedules. And guess what? I didn’t get a call back until yesterday. That was 1.5 weeks later. The message was “call us back; we have a service man for you.” No apology. No explanation for the 1.5 weeks silence. Do better. I ended up having another plumber coke and help id the leak. Do better.