Best Install New Gas Line in Charlotte NC

Jeff Heavner came out and assessed/fixed two leaks for us + patiently addressed another plumbing question we had that wasn't on the docket for today--He was great!! He called 30 minutes ahead and was here right on time. We've used the QC Air line of business, and this was our first time using QC Plumbing, and we will absolutely stick with this company. They're professional, on time, efficient, kind, patient, mindful of your budget and won't recommend extra work if it's not needed. Can't recommend them enough.

A great (and unfortunately rare) combination of effective solutions that always solve our problems, courteous technicians who keep us up to date on options and progress as if we were family (thanks to Matthew for hourly updates on our recent water heater replacement!), and reasonable prices. We'll definitely be using Mr. Rooter for all of our plumbing needs in the future.

Brett got back to me same day on Sunday and scheduled Johnny to come fix two of my toilets in my new house, he came over and knocked out the work in a couple of hours! Very professional, wore a mask and took my health and safety into account, and would happily refer their business.

Thanks for the help Johnny and team!

Zach Scroggs

Showed up on time, explained the work thoroughly prior to performing, and stuck around to answer a couple of questions I had about m.j y plumbing system. Great service.

Fantastic service from this company! Super efficient and excellent service. Amazing experience!!

John did a great job repairing my dishwasher water line. Came out twice to be sure it was working correctly. Very thorough! Would recommend and use him again for any future plumbing needs.

Over promised on scheduled arrival time. Issue was laundry drain backing up, slow drain. If they don't fix it, you don't pay.
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Friday had appointment with Matt for 3PM. By 4PM no show. Followed up with office. Job Matt was on took longer than expected. He lost track of time. Forgot to call. Reed came over at 5PM. Did initial Level I and Level II drain augering. Not successful. Took about an hour. Presented solution to cut out wall and install clean out tee. Making it a Level III service call. Rescheduled for Saturday at 10AM with Reed. He had a couple of quick calls that morning before then. No charge.
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Saturday morning, Reed called before 10AM and said he was running late. Matt was going to come over and do job. Matt arrived by 12 noon. We reviewed plan. Matt laid down ground covers from front door to laundry room and access. Did work. Got drain pipe cleaned out and flowing. Also cleaned drain in half bath that had slow draining sink. Cleaned up. Everything working fine. Took about 2-1/2 hours. We selected Bronze plan. 6 months warranty.
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Both technicians were cordial, professional, got job done, and made sure cleaned up before left.
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Fortunately, we could be flexible with our schedule.

Jason installed a water filter for me to filter my well water. He was able to do this only one day after I requested the work. Pretty fast.

Fixed a bathtub drain and came back twice to make sure it worked right. Great people and service.

They came highly recommended and I see why. Professional, very responsive, explained clearly, quick and ahead of schedule repair. Affordable. What more could you ask for?

Couldn’t recommend Rick enough! Communicating with him was a breeze, plus he’s timely responding. He’s as cheerful as he is professional. He charged us even less than he quoted us, which was already extremely reasonable, because he finished more quickly than he expected to. Talk about honesty. Finally, he insightfully and confidently diagnosed several problems another plumber completely missed and/or misrepresented, offered a set of possible solutions, helped us pick one that would last, and executed cleanly. We are relieved we found and went with him before we locked in with the other folks. We’ll certainly call him again for future plumbing needs.

Can't recommend Charlotte Plumbing enough! Chad came out on a Saturday morning and got our job done in only 2 hours! Thanks Chad and thanks Charlotte Plumbing!

The guy that came out was very perfessional. He assessed thoroughly to figure out the problem. He explained the problem to me and fixed it.

They helped me on the same day of my call. They came out during the evening time so I didn't have to call out from work. And the price was very reasonable. The customer service was a 10. I will definitely use them again. Thank you so much!

We had some blockage in our main line and was quoted an outrageous amount from another company. Jackie and her team came out and identified the problem and resulted in us saving thousands of dollars. I never write reviews but I will only use Pay Less moving forward.

I am a General Contractor serving the ATX. Hired Burl and his crew to come in and re-route a master bath to move the tub and shower in order to give my client more room and a modern look. Burl (the owner) showed up to make sure all was good and left us in good hands. His crew was on time, educated on what to do, executed perfectly , and now I have a happy client but an A-1 plumber that will be getting all of my work. Did I mention fair pricing too!
Burl- wanted to thank you and let everyone know you do it right!
Thanks again

Great people, excellent customer service, and very high quality service.

Great place

We called to report that we had no water. they were here within the day determined that the well which was under the house would be too costly to repair, and time consuming Within 2 days, they had the gas lines marked and we had water..
I was impressed not only by the professionalism and courtesy of the team, but also by their ability to work around 2 very helpful 2 year old Australian shepherds

As an addendum This morning I called at 8 to report that our hot water heater was not working.. Within 15 minutes, Harry was here. He confirmed that the problem was the breaker. Again, I am impressed with the consistent professionalism of the company from the moment I speak with the office to the departure of the plumbing team. I highly recommend the company.

The plumber was reliable and professional. I recommend them

Mr. Ward and his team came out to install a new hot water heater, water softener, and a couple of outdoor spigots for us. Would highly recommend using them if you are looking to have quality work done. The owner and his guys were very respectful, professional and most importantly knowledgeable. I really liked the fact that they seem to stand behind their work. Their prices were comparable with the prices of other companies we received.