Best General Maintenance in Charlotte NC

Didn't do any paid work for me but they did do a free inspection. They were quick, friendly, on time, and accommodating. No issues were discovered by Barry and he didn't try to sell me on anything I didn't need. Barry did a nice job!

I recently had the pleasure of working with Mr Rooter and their technician, Matthew, to clear my drains. I was extremely impressed with the level of professionalism and expertise that both the company and Matthew displayed throughout the entire process. They were prompt, efficient, and respectful of my home, and they got the job done quickly and effectively. Matthew was particularly knowledgeable and patient in explaining everything that needed to be done, and he took the time to answer all of my questions and concerns. Overall, I couldn't be happier with the service I received from Mr Rooter and Matthew, and I would highly recommend them to anyone in need of plumbing services.

Vincent was very responsive and courteous while he was working on our home. He did a 100% redline on the home along with installing some faucets and filtration systems. I would recommend Vincent and Option One Plumbing service to anyone out there.

He was on time did good work and was very nice

IRV completed work at our home (on our fireplace) back in November. We had some concerns with that work which needed to be addressed. A supervisor by the name of Leon came out to our home and performed some additional work to try to correct the issue. He was professional, knowledgeable and provided excellent customer service!! Yesterday I had the pleasure of speaking with the new Office Manager, Melissa, who was able to provide a final resolution to the situation today. Once Melissa was made aware of the outstanding issue from November she sprung into action and was able to quickly get it resolved - she had it taken care of in less than 24 hours! Because of the service we personally received from Leon and Melissa I would highly recommend IRV!!!

Great experience! Our technician Chris Baker was fantastic. Walked me through the problem and was extremely transparent on how he fixed it. Not only fixed the faucet, but eased my state of mind for any issues in the future. Would absolutely use them again. Great team

Bryan was super friendly over the phone. Knowledgeable, detailed regarding my problem, and the only person to come to my home and do a through inspection of my needs for a recommendation. He was timely after another company canceled on me at the last minute. He is my plumber provider of choice from now on!!!

Never could get them on the phone for two days. No way to leave messages. Their loss!!

Just love the place

Mr. Ward and his team came out to install a new hot water heater, water softener, and a couple of outdoor spigots for us. Would highly recommend using them if you are looking to have quality work done. The owner and his guys were very respectful, professional and most importantly knowledgeable. I really liked the fact that they seem to stand behind their work. Their prices were comparable with the prices of other companies we received.

Good quality . They give free estimates and they also have very good prices .

Excellent service, provided major repairs for both plumbing and gas in my home. All technicians were professional and courteous, definitely recommend to anyone in need of plumbing service.

This was such a good experience. Brad Randall did a superb job removing an old, huge chandelier and replaced with a new one. All by himself. Anna returned my call and scheduled it right away. We are very pleased!

Great Company

James H. Did a phenomenal job fixing the seals on our shower. Very easy to work with!

I have never had such a great experience with any other other business. The response time was great and the gentleman who came was nice and helpful. Thank you so much .

Helms installed a hot water recirculation system in my home so that our primary bathrooms receive hot water much faster than they had previously. They responded the next day after I asked for an estimate, provided one in writing immediately, and then arrived two days later to do the work. The employees were professional and business like in their work and all was complete in approx. 1.5-2 hours. Great job!

Absolutely awesome! They are quick to get to the site, professional and kind. Called a different plumbing service before this one and the receptionist sounded burdened from a phone call. Here, they were making sure they could help as much as possible and got you to the right people in a very timely manner. Would recommend!