Best Drain Cleaning And More in Charlotte NC

They were very easy to work with and made replacing my water heater a good experience. Marty was knowledgeable and friendly. He stayed extra late and and made sure we were up and running before he left at 9pm!

Joe Mitchell was great. I highly recommend option one plumbing as your plumber charlotte nc

This is a great, dependable company! They did a major pipe replacement in our 60 year old house last year and their prices were very reasonable compared to competitors. The guys working in our house were friendly and helpful. We also just had them out to fix a clogged sink. Waide was our plumber and he was very friendly and professional. They were also able to come out SAME DAY even though it wasn't a total emergency. Highly recommend!

This company is very responsive and really knows their stuff. I had an issue that wasn't urgent but I needed fixed in order to cook. They fit me in the very next morning. I was so excited. Other companies told me next week! They were here on time and did a great job. They even checked on a couple other things for me since they were here. I highly recommend!

John is awesome! I am working on buying my first home and wanted to have the plumbing checked out. I saw some of neighbors had recommended him via our neighborhood posting wall, so I gave him a call. He came out same day and patiently checked out everything I asked for! He went above and beyond also - checking some things I didn’t even think to look for. I will definitely rehire John for any more plumbing questions or repairs I need. I highly recommend!

He came by and did some work in my house a month or so ago, and was fantastic. It was not too big of an emergency, but he was still there the next day at the exact time that he said he would be. He also called ahead to make sure everything was still on track. He was very helpful, checked a number of other potential issues in the house at no charge, and was very reasonably priced. I looked at a lot of places around Harrisburg that had only a few reviews before seeing his list of positive reviews here, and am very happy that I went with him. Thanks to him and thanks for the rest of the folks here recommending him. I would not have come across him otherwise.

Chris promptly came out to our office to assess and fix our semi-urgent issue. Chris did not try to up-sale us and was very honest about the issues we were having. He had our problem fixed and his work area cleaned in less than an hour! Chris was super informative and professional which is very important since we are a Dental Office. Thanks for keeping us going!

Called them because we had a toilet that needed to be replaced ASAP. They came out very quickly, were super friendly, and replaced the toilet promptly. Later they had to come back because of a small leak which was causing the toilet to make an annoying “running” noise. They came out very quickly again with eagerness and were very helpful. Took care of it in a jiffy! Call them with all your plumbing needs. You won’t regret it! Thanks guys!

Highly recommend! They are very professional and do an exceptional job. They replaced our broken toilet and fixed our very clogged kitchen sink. We would definitely have them come out to fix any other plumbing issues in the future!

Sean was awesome! He came in my home and started working right away. My shower spout was inoperable and he replaced it before my lunch ended and I had to get back to work. The level of professionalism shown by him was above the standard. If I need any work done again, I want Sean!

We always appreciate dealing with Morris Jenkins. They are on time, professional, kind and helpful. We have both of our units through them. We know they aren't the cheapest, but we pay extra on purpose knowing that they are always available and helpful when we do need help.

They showed up 7 hours past scheduled appointment time, damaged the outdoor spigot threading trying to remove it albeit telling us they couldn’t replace it because they did not have the parts on hand!
Replaced the wax ring on toilet, now it doesn’t flush completely nor did they turn the water back on to demonstrate the work they did solved the problem we initially called them for, at the high rate they charge per hour one of the guys was standing beside the van smoking!
Save your money and call someone qualified- I DO NOT RECOMMEND PAY LESS PLUMBING.

Totally pleased with the work Ibis and Sary from Roby completed yesterday installing recessed lighting in our 2 story family room. Totally changes the room.  And they were so professional, courteous and precise in their work.  They seemed to be genuinely interested in having everything 100% right.

You would never know that they were cutting through drywall and crawling around in blown insulation.  The house is now probably cleaner than when they began.

Count me as a totally satisfied customer who will recommend Roby and will ask for this team the next time I have electrical work to be done.

Dave and Jon were professional and communicated with me very effectively. They were spot on of where the leak was. We definitely recommend them for your leak detection.

Analysis of a commercial property water meter issue.

I won a Judgment with the local Magistrate, but I have not received the judgment amount from Riverview Plumbing Repair, LLC that was ordered by the local judge. I have also submitted a Customer Review with the Better Business Bureau.

I hired Riverview for a full-house pipe replacement job. I had fixed five pipe leaks myself before gathering estimates, so I had an understanding of the entire project with regard to drywall and plumbing.

During the Estimate, I requested that access to a bathroom be made through the laundry room to reduce drywall work that I was going to finish myself. That request was not followed. The plumber/owner stated that he HAD to do the work his way. I subsequently verified with the county inspector, who was a former plumber, that my requested approach was acceptable since there are various ways to run pipe.

On Monday, the first day of the week-long project, the plumber and his helper left after around 2 hours since I had done most of the drywall prep work myself. I called their office around noon and talked to the receptionist. I asked that the plumber (at that time I did not know he was also the owner) call me about my basement's plumbing.

On Tuesday, the plumber stated that he did not receive my message until Tuesday morning. Per documentation that Riverview supplied, “When we contract with you to provide this service we commit an entire team to be focused on your project exclusively from the moment we first arrive to start the project until the project is completed.”. Additionally, I subsequently verified (with her) that the receptionist is the plumber's wife.

The plumber originally missed 6 fire caulking spots, and the county inspector originally failed the inspection.

On Friday, after the fire caulk issues were fixed, I voiced my displeasure with the owner about not following my requests. I then paid the final Invoice, which matched the original Estimate, in full.

The following Wednesday, I noticed an issue with an outside faucet. I sent four separate emails about, what I considered, a workmanship issue. Not knowing his workload, I sent those four emails over a six month time period. I did not receive a response to any of the emails.

After approximately six months from the date I paid in full, I submitted Summons & Complaint paperwork with the local Magistrate. The owner/plumber and I attended a hearing with a local judge. The judge awarded me a portion of the amount that I requested. I have talked to the receptionist (the owner's wife), sent text messages, sent emails, and left a voice mail. I have never received a response from the owner/plumber.