Best Clogged Plumbing in Charlotte NC

This company contacted me the day before the appointment to make sure it still worked. Mike was on time and very polite and provided an estimate within minutes. All that is hard to find these days. Still getting quotes at this time.

I called this afternoon and left a message about an issue with our garbage disposal. I received a call back within 10 minutes and was told someone could be there later this afternoon. I got a call when Chad, the plumber, was on his way. Chad arrived, took a look and fixed the problem in less than 20 minutes. It was fantastic! He was very nice and professional. We are very satisfied with the whole experience and would highly recommend their services to anyone.

Absolutely fantastic experience with Mr. Rooter because of Roy Bare! Roy was professional, courteous, and extremely knowledgable about replacing my kitchen sink disposal. I had a question after he left my home and he returned my call within minutes and had the answer. I would gladly call Roy and Mr. Rooter for any future plumbing needs!

Called for help and got an immediate response followed by action that fixed the problem we were having.

They did not Show up. They Provided with two different time frames they never showed up. I waited for 8 hours they didn’t even call to follow up. I called them they said they were going to call me back. They never did. Very disrespectful if they don’t have the time just be honest that way I could find another serious company.

Yes I am 100% sure I called this morning to Rapid Rooter in Charlotte at 11 am.
I received a voice a excuses at 9:40 pm today about being short staff.

First appointment was for 8-10am. Dispatcher called at 7am and said plumber was 30 minutes out. He showed up at 9:30am. Said he would come back between 1-2pm to flush hot water heater but never showed. I called the dispatcher and she was very rude and unprofessional, and said I had rescheduled for the same time next week, which didn’t happen. Because he didn’t show I ended up taking the 8-10am slot for the following Saturday, today, and requested another plumber. Again, the dispatcher called around 7am and said plumber was 30 minutes out. This time he actually showed up after 30 minutes. Dennis was the nicest man and he did a quick, professional job at a fair price. He even found a gas leak and repaired it at a discount. Can’t say enough about the quality of my experience with Dennis, the second plumber - that’s five stars. But the experience with the first plumber and professionalism of the woman dispatching the jobs drops the overall review to three stars.

Diyan took the time to walk us through everything. I appreciate the quick response time too.

Very responsive and helpful in fixing our plumbing vent pipe in our attic!

Stan was very professional and polite and explained everything in detail. The company is blessed to have him working for them! Great job!

I found them through a Google search so I was a bit nervous. However, things turned out great!! The team that came was very professional, knowledgeable and thorough with the work. They arrived on time and got right to work locating the problem. They listened as I explained all of our issues with the mainline draining out of the house. They located the problem, resolved it and let us know what we needed to do in the future to not continue to have issues. We were very impressed and satisfied with their service.

I have had the best experience working with Osborne Plumbing & Drain! They are always fast to respond and make sure to do the job right the first time!

Had a sewer backup on a Saturday. Company technician Duane came out and diagnosed issue without charging prior. Worked fast to remedy the main sewer backup and cleaned up area after job was completed. Happy with how quickly they responded, highly recommended.

We had a great couple experiences with Brian as he helped with setting a new tub and then with a conversion to a tankless water heater. Brian is very responsive, organized and helpful. We’ve referred him to our family and friends and will certainly call him for our next plumbing need.

Great communication and honesty with fair prices! Thanks Kevin!

Dillon serviced our AC unit outdoors and was able to insert a part to get our AC running again. He was very professional in his work and took the time to explain the procedures he was using.

Awesome work!!

Great and reliable service

Most professional, trustworthy, fast and high-quality service.

Derek and his team are top notch. E and E is the only plumber I would let work in my house. Great team, attitude, and business. Keep up the great work. You won’t regret hiring them. They have done a full install on our new house and are always available for questions and supporting their customers.

Jake was great! He was professional, friendly, and prompt. He replaced an LP gas line for my fireplace and did a great job! Will definitely use again when in need of a plumber!!