Best Broken Sewer Line in Charlotte NC

I had to have a major plumbing job done to my house on Feb. 11th. The day of the job, they were late and did not have all of their equipment needed to complete the job or even get started. They had to wait, because they rent the equipment needed for the job from another company. I made my appointment almost 2 weeks in advance and they still came not prepared. During the job they took two very long breaks, not lunch breaks. The reason for both breaks, was their equipment broke or they did not have what they needed. The person over the two guys left and did not come back for almost two hours. The two guys were not competent at all. I was told that all of my furniture in the rooms they were working in would be covered, that was a lie. In my office, nothing was covered. There was dust everywhere, all on my desk, shelves, printer, and office chair. Then I go into my dinning room, and dust is all over my table, chairs, and other furniture I moved out of the office. They also pulled up the padding in the living room and my office from under the carpet and it was not replaced. They informed me, they were going to clean up after they were finished, that did not happen. They left the door to my office hanging off the hinges and was not put back on correctly. They left the window open in the office making my house alarm go off. I was also told that after they cut into the concrete slab they were going to fill it back with concrete and smooth it out, that did not happen. When walking through the living room I fell and twisted my ankle because I walked into a deep dip that was not filled in. I texted the person in charge of the job everything I listed above. He tried to fix some of the problems but I should not have to contact the company to inform that I was not happy with the job before anyone came out. This company was highly recommended to me. My experience was not good at all with this company and I would not recommend them to anyone.

This is probably one of the worst plumbing companies around. The manager David Bruton is a real piece of work with threats and their prices are astronomically high the technicians left the old water in my home and there was leakage Their employees are strictly commission and they are told to sell the customer something whether they need it or not. I would never call this plumbing company for any problem I ever had. It was a very poor experience. I would not recommend them.

Eric and Brett were able to accommodate very quickly. They texted and called ahead of time to coordinate, and they provided pricing up-front. Much appreciated!

Woke up Sunday morning to a leaking water heater. Called Roto-Rooter and the service technician Keith (Van #3698) showed up promptly within the time I was told they'd arrive. Keith was professional, courteous, and knowledgable. He answered all my questions and did a great job replacing the water heater. They really came through in a 24/7 emergency situation. Great customer service and work all around.

Under full disclosure, All About the Pipes, is our one and only Charlotte plumbing digital marketing client. We've actually turned away a far amount business as it wouldn't be fair to have conflicting opinions and priorities.

Anywho, I had an issue with the ejector pump at my house, which we've just bought 2 months ago. Didn't even know what an ejector pump was until 2 days ago until I got the smell of...is that what I think it is, run to the trashcan smell. One of the perks of our fancy new house (outside of a broken ejector sewer pump and faulty wiring and lots of other pleasures) was a home warranty. So when this thing broke I called them up ASAP. They sent out these 2 pluming brain wizards who were planning and prepared to tear the whole thing out of the ground to the tune of $3500. Seemed a bit off especially because they didn't look at it but whatever. So I call my friend and client Chris w/ AATP up at 6:30 or so last night and he says be careful and don't do anything crazy...I'll be in there first thing in the morning. So, Chris shows up on time like he said and jumps into descrambling my crazy story I'm telling him while he's tearing this pump apart. He immediately diagnoses the problem, which was a $30 part, goes and picks it up and installs it. All the while he's telling me how this system works and maintenance and all kinds of other plumbing related things in my house as well.

Bottom line. In all aspects of your life, work with people that you know, like and trust. Chris and the entire team at All About the Pipes are true professionals. Don't waste your time with anyone else.

John is not only super friendly, but super honest, and willing to work with you on anything related to plumbing. We had an issue with one of our fittings he had worked on, he came back out late and night, fixed it, and didn't charge us one penny.

Previously, John has worked on our drain lines, installed a backflow valve, and re-did the valves for our bathroom showers. All quality work done for a great price.

Hire this guy, he's amazing, I wish there were more contractors like him.

We were very happy with our experience with D R Jordan plumbing. We had a major issue with water backing up in our sewer lines which was causing the water to come up through the drains and not drain properly. We were so happy when Reid called and said he could fit us into his busy schedule. Reid’s price point was better to than the pricing compared to some of the bigger companies. He fixed our issue with minimal effort. Thank you very much for the great experience. Would definitely recommend this company if plumbing is needed.

Mauna was outstanding, professional, considerate of our property and did a great job! He is definitely an asset to your company and a great ambassador for roto rooter as well!

Shannon and Reggie worked fast and clean to replace a section of piping that was slowing a sink drain. Incredibly nice guys, on top of their professionalism, expertise and courtesy.

Reggie quoted two possible estimates for the repair - all depending on our pipe configuration once he cut into the drywall. When he and Shannon came back out to do the repair, they located and resolved the issue quickly, thoroughly and exactly at the price quoted.

It's really hard, particularly right now, to get good home repair/service/contractors out for relatively small jobs. I appreciated Massey Plumbing's responsiveness and overall smart customer service.

Ask for Nathan! He was professional, answered all of my questions, knowledgeable and quick. He was wonderful to work with!

Chris Osborne and his crew were very professional and timely. Chris explained the job he performed very thoroughly before and after his completion. He answered all my questions and left me feeling very confident in his workmanship. I highly recommend Osborne Plumbing & Drain to anyone with plumbing needs. Thank you Chris, you saved the day!

Adam took care of the problem professionally and very quickly. Even fixed a sink drain problem at no charge and without being asked! Pointed out some problems I will get an estimate on next week.

Good quality . They give free estimates and they also have very good prices .

Absolutely the best plumbing company in Charlotte and surrounding counties, customer service is a+ I would recommend this company to everyone i know.. they are rhe cheapest in these combined counties, with superb experience

We have been using Thomas of With The Flow for over five years. Projects have ranged from small jobs (install a toilet, fix a leak) to larger ones where he installed cabinets and granite counter, a shower, and plumbing for a bathroom remodel, and he has installed whole house water filters in four homes for us and relatives. In all projects, Thomas communicates well before, during, and after the job. Thomas' work is of excellent quality, finished in the timeline he committed, and is of great value. Prices are very reasonable. We are very happy with With The Flow.

Fantastic service. Very honest! Knows what they are doing. I would recommend them to my family and friends.

Thank you for coming to the rescue! We are a one bathroom house, and it wasn’t working. Within 4-5 hours we had a plumber.
Thank you, again!

Danny and the Presidential crew are the best!
Have used their services for years. From scheduling and communications with their “back office”, to the crew & work performed, and availability for any questions after, everything is and always has been A+ customer service! And always reasonably priced too.
Thanks for coming out today and connecting our new kitchen faucet, garbage disposal, and dishwasher as well as installing our new utility/laundry room sink.