Best Heating And Cooling Systems in Albuquerque NM

I called their emergency service because my water heater was having issues. I called their emergency services because I needed to get up and going. The lady tried to get ahold of technician and said no was available. If you someone does not reach back to in 30 minutes just call another plumber. I waited and waited and nothing. So I called another plumber because I need to get this done today. This is second time I have called Rocketman for emergency. Last time I talked with someone they said two weeks it was during the summer. What service especially during emergency situation.

Honest and 10x better than TLC...

Fast, professional, and fair. Highly recommend

We have used Carlson for years. They are prompt and I have not had to call them out again after a repair.

Very happy with the water heater install! An all around professional whose very trustworthy.

Tony did a great job, as always!

Very good experience. Very happy !!

John Davidson is an Awesome person and dose great, work TY. Please send him to my homes every time. My Retired Fire fighter and Nurse parents Love this mans work ethic as well he takes care of our home thank you.

They were great vary professional luckily I had an easy fix

I've never written a review about anything in my entire life until today. Had a leak in my house called these guys to come look at it. Waited, waited, waited, called them they said that they had already came and went to my house, to my surprise. Turns out they went to my neighbors house asked them if they had a leak my neighbors said no. They did not identify my house or look at the address or identify anyone inside of my neighbors home. I know that businesses like this must be busy but it is inexcusable to not identify a home where the problem was. Don't know if this is a reflection of poor leadership or incompetence, either way I am looking for others to fix the problem.

Extremely unprofessional! My air conditioning went out and I called them twice. They took my information and then said they'd call me. After 24 hours from the second call, I tried calling again and they hung up on me!

I could've been happier with the service I received. Rick and Dave were very friendly and incredibly professional, providing honest feedback and service throughout my furnace and AC install, and again during a plumbing catastrophe. I give Custom-Air my highest recommendation!

The positive reviews on here are friends and family. Just call to schedule and you can tell just by the way the girl answers the phone. I called to schedule and was told she busy and in the field when hours went by I called again and was told they could schedule with a window. They not professional and they are rude I will spend my money elsewhere