Best Furnace Replacement in Albuquerque NM

Friendly and fast service

I had an instant hot water heater go down recently, and I originally called the service company recommended by the manufacturer, and they told me they would get back to me with a time someone could come by. I never heard from them again, so I called Comfort Solutions to see if they could help with the problem. They sent a technician, Eugene, out to my house that afternoon, and he was able to diagnose the problem and get the necessary parts ordered for the repair. Eugene was professional and courteous with my wife when he arrived, and I was very pleased with his customer service in general.

It ended up taking a week to get my hot water heater up and running primarily because the parts took several days to arrive (to no fault of Comfort Solutions though), but once they did, Eugene had them installed in good time and charged me a very reasonable rate for the number of hours it took to complete the diagnostic and installation process. The repair has held for several months now without issue, and thus it was time to give Comfort Solutions a positive review. Thanks to Eugene in particular for getting the job done well and being straightforward and honest with me throughout the process.

The owner Alex was such a pleasure to work with. He was very responsive and came out right away when our water heater went out. He was so thorough and professional. He took time to explain everything and walk us through our options for replacement. We had hot water again the very next day! I will definitely call him again for any of our plumbing, heating, or cooling needs and fully recommend him to anyone in need of those services.

It was time to get a new cooling system so I contacted B. Carlson for a quote on a refrigerated air unit. Jeremy came out and because of the cost to upgrade my entire electrical system I was unable to afford getting refrigerated air. Jeremy however provided me alternatives for an efficient yet powerful evaporated cooler. I couldn't be happier. Despite the many days this summer with temps over 100 degrees my Breezair unit has kept my large two story home cold and comfortable. To top it off I got quotes from other companies and Jeremy helped me to get the lowest price with them.
The install went well also. The crew was professional and Jeremy was there from start to finish to make sure I was a happy customer. I highly recommend this company.

Mark is the very epitome of customer service; on time, knowledgable, and priced right! He has been to our house for several events and is always available to answer questions and concerns. He even helped with a small issue concerning my gas fire place. Awesome!

Scheduling was expedient. Service technician, Daniel was friendly, professional, and quickly identified and repaired the problem.

Both technicians were professional, knowledgeable and courteous! Will continue to call this business whenever maintenance is required. Recommend there services highly!

Called them to remove copper pipe and install new female part for tub spout, they showed up without the part,took off old part . They said they could come back with the part I originally needed, it is a way to over charge the customer especially at 150 an hour. They were here 10 minutes and charged me 150. The amount wouldn't have been so bad if the would have the part needed.

I have employed Donner Plumbing for projects both large and small around my house for about ten years now. While I have generally been very pleased with their service, I will not be calling them out again after today. It took a plumber (Damien) and an apprentice (Ricardo) three and a half hours to clear two partially blocked drains, winterize my swamp cooler, and turn on my furnace, which added up to a charge of over $600! As I explained to the service manager, at these rates Donner is pricing me out of the market for their services. I can only describe this charge as rapacious. Neither of these plumbers had been to my residence previously, and I don't plan on giving them the opportunity to overcharge me again! I am waiting to hear back from the service manager, who promised -- at least -- an explanation for the exorbitant charge. Very disappointed to find I can no longer rely on my favorite plumbing company.

Air one is wonderful. Their staff is punctual, professional, knowledgeable and very efficient. The project went very smooth and we love our new air conditioner and water heater. They give you their 200%. We highly recommend them and will definitely hire them again and again :). Thank you for all the hard work and great job guys!

I could've been happier with the service I received. Rick and Dave were very friendly and incredibly professional, providing honest feedback and service throughout my furnace and AC install, and again during a plumbing catastrophe. I give Custom-Air my highest recommendation!

Albuquerque plumbing, heating and cooling is a great company. Have used them two times now and they have taken care of the problems that needed to be fixed. Real professional guys both times came to the house and did a good job. Thanks Albuquerque plumbing, heating and cooling. Will be using them again in the near future.

They were here today very quick and did a super fantastic job. I would highly recommend them to anyone. If I need service again I know who to call.

Great service with fast and honest workers. Thank you so much for an awesome job!