Diana Good

10 months ago

Chris was a very good mentor to other staff. He kept me informed each step of the process and honored my wishes on moving appliances.

Julio A Avila

2 months ago

Very communicative person, excellent information about the all job and explanation options when you need to pay.

Christal Myers

4 months ago

Trenton was great and it took him less than an hour to unclog our drain. Best plumbers in the city!!!

Benjamin Tafoya

2 months ago

Both of the guys were nice they took care of my outside faucet problemvery quickly good job guys?I will be using you guys again if I have any more problemsThanks againBenjamin Tafoya

Luke Higgins (L Higgins)

3 years ago

Even though I was not excited about the information Travis gave me I understood it completely, he took the time to show me what needed to be done and also explained to my wife in a way that was easy to understand. I opted to take his recommendations and have the parts and services scheduled for later. Thank you for your professionalism.

Amy L Perez

8 months ago

Chris came out to troubleshoot my gas fire place. He was really friendly and explained everything. Definitely using these guys again. Thank you.

Jennifer Patton

a year ago

Called out 5 times and overcharges (compared to competitors) not honoring warranty on parts they replaced that didnt last, Incorrect diagnostics was told we need a new AC installed for $11000 and another AC company came out and fixed their faulty wiring in under an hour with just one call. Never received call back from manager.

Tara Shije

a year ago

Clogged waste line tech explained what he was going to do step by step and followed the process. In less than 30 minutes line was unclogged. Great work.

Andrew Lisignoli

3 months ago

Travis was great. Very knowledgeable and professional

lynne howard

2 days ago

They did a great job. Thanks

Gerry Quigley

6 months ago

Excellent, efficient, accurate work. I give Chris the highest rating for the electrical work he did for us. We are never disappointed with Albuquerque Plumbing Heating and Cooling and Chris just reinforced our opinion.

glen graham

a year ago

I requested an estimate for a gas line to run from the gas meter, which is 8 feet away, to a permanent generator. They gave me an estimate of 400 dollars a FOOT!!!!!!!!!!!!!! That's the most ridiculous thing I've ever heard. This must be a gold-plated gas line that they use!!!!!And I've been a semi-regular customer of theirs for years!!!!!!! But apparently customer loyalty doesn't count for much anymore!!!!!! Maybe I need to find a new plumber and HVAC company. But they'll probably just shrug their shoulders and say go ahead!!!!

Karen Stein

2 years ago

We had a gas leak and our Water heater was not up to code and leaked. Albuquerque plumbing and heating responded immediately to my call.The service technician was very Attentive to our needs and was able to install a new water heater and upgrade all the pipes to code. He also repaired our furnace as well.I would not hesitate to call them again and would suggest if you need help in the future, these are the people to contact.

Dann Jernigan

7 years ago

They bent over backwards to get a hot water heater installed on short notice and they did an excellent job. This was the second time I have had service done with them. They are by far the most friendly and knowledge home repair company that I have used in 20 years.

Ladybug Bug

2 years ago

Mark gave me a courtesy call before he arrived. He was polite and professional. He stayed on task and explained things to me. He got my drain unclogged and he did an amazing job. I would recommend him to family & friends. & I'd give him a 5+/5 stars.

Dave Melius

8 years ago

I have used this company twice now for plumbing repairs. Both times they gave me a low estimate and then when it came time for the bill, it was several hundred dollars more than I expected. In both instances they were also unprepared not bringing enough pipe or materials. They spent over an hour getting these materials and charged me for this time. I would not recommend them.

Robbie Escamilla

3 months ago

Robert did an excellent job clearing our kitchen sink. Had to clear from the roof. Very friendly and knowledgeable

Laura Smith

2 months ago

Jeremy was so helpful with my light switch and ceiling fan. He worked efficiently and also made sure the fan was not only running properly but didn’t have a wobble. He did a great job!

Rachael Gallegos

2 years ago

Excellent service. Quick, friendly, and took the time to spitball our future projects. Little confused on the pricing, it ended up being a lot higher than I expected. I do recommend them and will be using them in the future, although I’ll be asking pricing before they start the work.

Julie Cherian

2 months ago

Honest and upfront about work and what they could/could not do. Recommend!

Chris Kelly

a month ago

I want to like and recommend this company, but I currently cannot. The technicians were very professional and identified my AC problems, working diligently to refill my coolant and replace a capacitor. The price was steep: $1400, but I happily paid it to have cool air again as the temps have been reaching triple digits. Unfortunately, two days later my AC stopped working again. I left a message on the Angi app as well as a voicemail, in addition to other efforts to contact them. It's been almost two weeks now, and I have not heard back. I understand the July 4th holiday, but I hope they don't take that whole week off as it is the hottest time of the year here. Hopefully they will follow through and I can update my review.UPDATE: I called again this week and finally got a hold of them. They promptly returned and worked for an hour to get it cooling again. The technician admitted the fix would likely be temporary. He sent me an estimate that totaled over $2500 to truly fix it. While they didn't charge me for the work today, I'm not confident they have solved the issue. I understand my cooler is older, but $1400 essentially bought me nothing.

Rachel Woodard

2 years ago

I got a new washer and dryer 2.5 months ago. The dryer didn’t work so Costco replaced it. Then the second one had the same issues. I thought it might be an electrical issue on my end so I called an electrician. He didn’t see a problem. I called an install inspection team and they didn’t know either and said it might be a clogged vent. I called Albuquerque Plumbing, Heating & Cooling and Nicholas was able to diagnose and fix the clogged vent AND told me the installers didn’t clamp my dryer which could lead to a carbon monoxide leak very easily. He fixed that , too. I am very happy with the level on knowledge, skill, professional, and care that this company and specifically Nicholas provided, especially after I had 3 separate professionals come for the same issue. Thank you so much!

Connie VanBuskirk

3 years ago

Albuquerque Plumbing, Heating & Cooling is an amazing company! I have been using them for years for all of my heating, cooling and plumbing needs. Recently I had them out to fix a leaking faucet in my kitchen and bathroom. I ended up replacing both. The technician Orlando was awesome! He was very polite and friendly. He went above and beyond, explained everything he was doing and any problems that arose with the job. He even did a quick fix on a cabinet door that was coming loose under my kitchen sink. I highly recommend this company. They are top notch!

Robert Danbury

3 years ago

Thanks for getting me a refund after I had to ask for the 4th time.I think it would be more clear to note the account that I did want service and tried over 5 weeks to get anyone from your company to call me back. However your companies lack of communication and customer service is beyond terrible, the only effort put forth by anyone in your company was to come out and charge me for an initial inspection and disappear.Over the next 5 weeks and multiple phone calls - all initiated by me, I was told over and over again that the technician / manager would call me back while not being allowed to speak with anyone else besides the receptionist.From someone who hasn't used your company before this screams of being a scam. Please tell whoever is in charge, since you screen the customers from being able to talk to anyone, to please change your customer service response.

Sue Rashleigh

a month ago

After being here the 2nd time our cooler problems were almost fixed. Not completely. 1st visit 480.00 2nd visit 255.00. I'm sure this maybe what they all charge. Very nice employees tho.

Dan Bibeau

6 months ago

Company does good work at fair prices. The work they did was a after hours call out repair of the heater for one of my tenants . Everyone I dealt with at this company was efficient, friendly, and proficient!

Elizabeth Stone

8 months ago

Marcos and his coworker were super helpful. They explained everything and took the time to answer a lot of questions about our mini split units

Robert Barbera Jr

4 months ago

I requested a quote to convert my swamp cooler to refrigerated air. The tech that came out was very knowledgeable and provided a quote the next day for a simple conversion (most places will take weeks to provide a quote, so I give this company a plus for a day turnaround for a quote). However, the quote was $10K above other quotes for the same service. Do your research before.

Brenda Barela

2 years ago

Replaced plumbing box for clothes washer.Everyone I talked to was so pleasant and helpful! They were able to get us in early due to a cancelation! Yay!!Joe (and the gentleman working with him) were thoughtful, honest, respectful, and kind! I would highly recommend contacting them!!

Hannah Ortiz

9 months ago

They replaced my motor and filter in my heater unit in my crawl space attic. VERY communicative, respectful and efficient. Will be using this contact again!

Angie Miller

8 months ago

Ben (service technician) arrived on time for an after hours repair of our boiler/indirect hot water tank.Was knowledgeable and efficient. Repaired our issue quickly and restored our hot water.Would highly recommend.

Catherine St. Clair

2 years ago

Albuquerque Plumbing and Heating is a great company to work with. My husband and I would like to thank Peter Puglise and his team of technicians, Darian, Kevin, Jona, and Dustin, the electrician, for the great job they did converting our evaporated air conditioning system to refrigerated air. The team was very professional. They arrived at the appointed time, were all very courteous, made no messes, and left the house each day in great condition. It was a complicated job and they explained what needed to be done and how they were going to accomplish each task. It was a positive experience from start to finish. They responded quickly to all of the questions and concerns we had regarding the project and the price for the job was comparable to other companies in the area. We recommend Albuquerque Plumbing and Heating without reservation and we will definitely use them again.

Patrick Foley

2 years ago

Technician (Corey) was early and ready to go. He is well trained and equipped for the job. He did a very good job. This company is number one on my list for future plumbing repair calls.

Pita Roybal

2 years ago

I am very happy with the knowledge & professionalism I received from James with Affordable Service Plumbing-Heating. He was thorough with my questions and I received good service. I would be comfortable in requesting that James Crespin return to assist with further services I may need in the future. Thank you James!

Patrick Herrera

2 years ago

Brian and Andrew are the best and did a great job for us. Albuquerque Plumbing is who we will use whenever we need any Heating, Air, or HVAC work done.

Angel Quintana

a month ago

Johnny Rozzi was professional, informative, helpful, and was earlier than expected for my appt window which was helpful considering it was an after hours, emergency call. Thank you for all your help, Johnny! It was a simple fix and now my house is so much cooler!

Danny Winters

a year ago

Albuquerque plumbing, heating and cooling is a great company. Have used them two times now and they have taken care of the problems that needed to be fixed. Real professional guys both times came to the house and did a good job. Thanks Albuquerque plumbing, heating and cooling. Will be using them again in the near future.

Rita Navarro Levy

a year ago

Alexander was great. Called and they came out in the same day! Found my gas leak fast, explained me everything, fixed it even faster and saved us. I am so grateful and I highly recommend Albuquerque plumbing heating and cooling!

Mary Ford

2 years ago

Cameron, the service tech, wss actually early for my appointment. He looked over all possibilities for my inside leak, but found the problem on the roof. A small temporary fix was done and I was advised to call my roofer to permanently fix the small problem. Whew! He explained everything along the way and was very professional. Will use them again if the need arises.

Susan Galbraith

a month ago

There should be a category for persistence, we were having a problem with our a/c that the techs just couldn't find, but thanks to Brian, James, and the two Michaels they didn't give up. We could be suffering during this heat wave, but our heroes found it and fixed it. I cannot express how great the service was and is. Thank you all.

Kamryn Gonzales

2 years ago

Calling Albuquerque Plumbing, Heating and Cooling was a great choice. They were able to get me scheduled right away, and then the plumbers were able to get here even hours earlier than originally anticipated. Corey was kind and professional. They got the job done quickly, and answered all my questions. He went above and beyond to make sure everything we needed was taken care of! Thank you so much!

Paul Zon

5 months ago

I was pleased with quality of work, especially the work in the shower. The workers were friendly and professional. I will use this service again and recommend Albuquerque Plumbing, Heating & Cooling to anyone who needs their services. The prices were actually lower than I had expected to pay and within their estimates.

Robert Swopes

10 months ago

Swamp cooler shut down and heater turn on and inspection. The guys were great ! Knowledgeable , proficient , professional. Just a great couple of young men !!!!!

Jerry D

10 months ago

As usual, Abq Heating & Cooing did an excellent job doing my switch over this year.Pete was cordial, and professional. I will be using them for the forseeablebfuture.Gerald Diaz

Amy Montoya

3 days ago

Kevin and Johnathan were very polite and professional they came and figured out the problem with my refrigerated air and wet vey knowledgeable and very helpful!! I most definitely will be returning to the company if any problems arise in the future!! Thank u again Kevin and Johnathan!!

E Williams

10 months ago

Pete, is a very professional and personable plumbing specialist. He quickly analyzed several plumbing issues and then helped to coordinate with the condo assn.,the City of Albuquerque and the homeowner to effect a quick, thorough and professional repair. I highly recommend Pete and Albuquerque Plumbing for any plumbing issue you may encounter.

adele gaskin

4 months ago

We were unfamiliar with swamp coolers and had the system checked to be sure it was ok. The man was very knowledgeable and professional.Update-they are not like they used to be. Not nearly as good-they’re like any other big company that sends technicians that may not be able to do what is requested.

Melissa Rodriguez

2 years ago

They were able to do same day service. Cost was not expensive at all and Jeffrey was amazing. One of the best techs I’ve ever dealt with. Definitely recommend.

Brandon Rivera

4 years ago

Albuquerque plumbing makes my family and I feel like we are their only customer. They are very caring and attentive. The technicians are very informative.
The technicians are always giving us the best advice on maintaining our homes plumbing and Hvac. Highly recommend them to everyone. Thank you guys!

Victoria Lynch

3 months ago

Jerry was great. Super friendly and helpful

Brian Rankin

9 months ago

Being new to town we weren't sure who to call. Glad we called and Albuquerque Plumbing, Heating & Cooling. Arrived as scheduled, Joseph was friendly, helpful, and knowledgeable. He winterized our swamp cooler which is great since we never had one before and performed a check up on our furnace to ensure it's ready for the winter. This company is now on our go to list when we need some work to be done.

Jordan Cox

4 months ago

Jeff Paisano and Fabeon Mendoza came out to clear my shower drain last Friday. They were on time, professional and got right to work. Once finished they explained everything to me, showed me my shower drain was functioning properly and cleaned up their work area. I would recommend these guys to anyone!

Charlene Spiegel

2 years ago

Another AC company had been out 3 times in 2 weeks to repair AC which was not cooling properly - was told that I had a leak in the 20 yr old evaporator but labor and parts would be expensive, recommended replacing the 2-ton AC unit. I called ABQ Plumbing for 2nd opinion, they ran electrical and mechanical check to find everything in good condition and replaced two indoor filters, which apparently were causing unit to ice up occasionally. I felt that Marcos and Junior performed work professionally and have every confidence in their ability - will only use ABQ Plumbing for all my future needs.

Brian Martinez

2 years ago

Seriously, move on and do not use this business. I called from out of State on a rental home I own. I knew the exact problem and already priced an inducer motor, which is a 15-20 job. I tried to get a quote over the phone and of course was told the technician would have to come out and give the quote and since it was after hours, 5:30pm, it would cost $135. My first mistake was calling, the 2nd was allowing them to come out. Once Aaron the technician went over, he verified it was the inducer, which I already knew and then quoted $1000 for repair. Keep in mind this is a $200 part. I refused and still had to pay the $135 for the 2 minutes he was there. Dirty and unethical on every level.

Gregory Zoll

2 years ago

My technician Abdul was very professional, and appeared to be knowledgeable. He managed to spot incorrect fittings on my water heater and advised me that the galvanized fittings would eventually leak. I agreed to have him replace them with brass fittings, and in hindsight, I feel that $250 extra was too much.In addition, my swamp cooler was restarted and new pads were installed upon Abdul's recommendation. The issue I have with my swamp cooler is that the vents that are farthest away from the cooler are not pushing out enough air flow.All I wanted to have done was to have my swamp cooler started up for the Summer season and I got a bill for $503. When Fall comes and it's time to shut down my swamp cooler, I may look elsewhere.

Lou Tulga

3 weeks ago

I was most pleased with the work and the cost and will use them again

Bethany Balzis

2 years ago

We had a sewer scope on a home purchase. Excellent communication with text notifications for arrival time. Clear communication about results. Very professional and pleasant.

sheng wu

a month ago

Classic bait and switch. Call in to check availability, ended up collect info first, before the SYSTEM allow to check the availability.

Margaret johnson

7 months ago

Joseph did great work. He was on time and professional .. I’ll definitely be using this company again.

Chandler Buckner

2 years ago

I called ABQ Hearing & Cooling on a Monday, and they had a service technician out to my house by Wednesday. Abdul was on time, professional and friendly. Even better, he serviced my cooler in less than an hour, and he did a great job. I’ll definitely be getting work done with them going forward, and hope to get Abdul as my technician again. He was awesome! Thank y’all!

Peter Robinson

2 weeks ago

Highly recommend. Very professional with a fast response. I would call them again.

Tomás B. Fernandez

3 years ago

I am very grateful to Jerod Bruhn for his craftsmanship and professionalism. It's very reassuring to know that the work is done right and in a timely manner. I highly recommend his services and his company.

John Burkhardt

4 months ago

First class work by Chris and Luis!
Their work ethic has made me make their company my one stop source for all HVAC related needs!

Heather Cave

a year ago

Abdul was the technician that came to hook up my swamp cooler. He was really great. I wish I could request him every time.

Betty Karr

10 months ago

JR & Jarrold were wonderful. I have used this service before they are fantastic and I will continue to utilize their service. They repaired the water cooler and made sure everything was safe. I’am a retired disabled veteran USAF this is the rating 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸Five stars isn’t enough

Jeanette Saavedra

a year ago

Well I’m surprised so many bad reviews for this company.A+ from me.. Total communication from the very beginning, appt, tech who will be coming to my house, etc. I read reviews they were 7 years old so I thought I will try.Tech showed up, he called if ok to show up early, of course. When Reyes arrived he had to hear all my concerns. I let him know I was very picky and I like things done correctly and quality and I’m poor.Reyes was very professional he is confident in knowing his job. I hope I didn’t make him uncomfortable. It’s just so scary dealing with strangers, contractors, but Reyes knew his job and put me at ease. I was so glad they sent Reyes. I was really comfortable with him hooking up AC (I just purchased last year) he knew exactly what to do, no mess anywhere, took photos of everything on roof for me so I could see. So appreciate that.I say excellent job. ⭐️⭐️⭐️⭐️⭐️I need a company like Albuquerque Plumbing Heating and Cooling. A company I can trust to go to for plumbing and mechanical because I do have a few things I need done. Thank you All for your professionalism all the way through.Happy customer.

wnolan9

11 months ago

Chris was very helpful; explained service and repairs to me. He was also very courteous and professional.
Many thanks!
Bill

Ellen Bauer

3 years ago

Kurston came out to open our A/C and discovered we needed additional work to have our A/C function to it's potential. Gave an estimate and returned with Drew to complete the work. Both were very professional, courteous and polite. They worked diligently to fix our air conditioner; they kept us informed every step of the way. We were very pleased at their work ethics! AND as an added bonus the job came in under the estimate!! They are an asset to their profession

Michelle Davis

a year ago

We had an entire residential water pipe reroute from the concrete slab into the attic. The entire crew was very professional and kept us constantly apprised of what was happening. They laid out options of how the work could be done and were even flexible with how they approached the job when I unexpectedly fell ill on the first day of the project and asked to keep a few rooms off-limits. When offering options, they presented pros and cons in a way that was informative, not “salesy” like some companies.This was a huge project that affected almost every part of the house, but they did their best to be as unobtrusive as possible. We loved having Jose, Dmytri, Pam, and Frankie here every day. They’re very personable and were incredibly sweet with our 4 year-old when she wanted to say hello or see what they were doing.This was one of several large jobs we had Albuquerque Plumbing, Heating, and Cooling perform this year. They try to make scheduling as convenient as possible and are very trustworthy.

D G

8 months ago

Had a weekend emergency on a Saturday. It took until Sunday morning for an emergency plumber to come out. Emergency calls are quite pricey. I’ve used ABQ Plumbing before and they’re very customer service friendly. You can tell they really want you to be happy.

Kathy England

a year ago

Efficient, thorough, timely service from ABQ Plumbing and Heating. The technician, Cameron, was very professional, kind and explained everything that was to be done and then went over it again when complete. I was very happy with the services.

Victoria Lopez

5 months ago

Very knowledgeable. New what to check. What to look for. Very personable.

Kasumi Nixon

2 years ago

Preston Talbert installed a new water heater for me January 2020. He was on time, professional, and very competent. He completed the job in the estimated amount of time, and came back to conduct the City's virtual inspection. I highly recommend Preston if you want a good job done right.

Carrie H

5 months ago

I was having issues with my washer backing up in my sink. Albuquerque plumbing scheduled an appointment for the next day and the technician arrived as scheduled and went straight to work. Gregory was able to clear the line and did a great job cleaning up when he was done.

Ivy Lynne

3 years ago

Albuquerque Plumbing, Heating & Cooling met all of my expectations for reliable and professional service. The tech was polite and explained what he would do to clear drains before he started and what the charge for service would be. He was also neat and did not leave a mess. I am very impressed by this company and will recommend them to friends and neighbors.

lane luper

10 months ago

Super quick response and great service. The tech who arrived was knowledgeable and friendly. Took care of our plumbing emergency quickly! Can’t recommend them enough!

Robert Gutierrez

2 years ago

Showed me where my furnace was dirty but didn't do any cleaning or any services, just put the covers back on and charged me $90 for nothing. Very disappointed. I pulled the covers and cleaned the system myself that evening. No value for the money spent.

Thomas Page Chavez

6 months ago

I’ve just had an initial visit for three issues that require attention. They will provide estimates for each.
The two technicians Dimytri and Andrew were professional and provided options to addressing my plumbing issues.

Kenny Dillingham

6 years ago

Called them after another company didn't fix the problem. The guy was nice and it seems they fixed the problem. They were really late but no biggy, that's normal it seems with service companies - 3-5 was scheduled. Here for about an hour. Cost just under $140. Mostly labor.

Gary Dahlberg

9 years ago

Leonard and Mathew did an excellent job at my residence here in Rio Rancho today. They were very professional, courteous, informative and quick. I could not be more pleased with the service they provided. Albuquerque Plumbing will be my first call from now on.Thank you,Gary Dahlberg

Robert

4 months ago

It was excellent service. Price was quite reasonable. I would highly recommend.

M Bailey

5 years ago

Hot water heater decided to leak just before the weekend. Called ABQ Plumbing Heating & Cooling and they came out within an hour and had my hot water heater replaced and working within a few hours. Responsive, prompt and great employees. Will continue to use them as my go to company.

Megan Williams

2 years ago

I was disappointed in Travis, the gentleman that serviced our AC. Our AC went out and we were able to quickly schedule an appointment with Travis to come look at our AC to see if he could fix it. He reported that he could fix it but it would cost about $1300 to do so. He made a temporary repair that had the AC running for two hours before it quit again. We also asked for a quote to replace the system since it is 16 years old. That was a mistake. They quoted me $15,000. I contacted two other AC repair companies that quoted me $10,000 & $9,000. I scheduled another appointment with Travis to repair our AC, $9,000 is a cost I was hoping to avoid for another year. Unfortunately, Travis failed to properly diagnose our system. He never looked at the actual AC unit and when he had already finished replacing parts on the blower, he “discovered” that the coil was also bad. At this point he began pressuring me to apply for financing to replace the system. We also discovered that he had built in extra costs into the bid and was working on a commission that incentivized increasing the cost. He said that we could only get the $1300 we had given him to repair an unrepairable system if we went with his $15,000 bid. At that point I realized that I had not hired a trustworthy company and had been conned out of $1,300. I quickly had him on his way and began working with more reputable companies to figure out how to fix my AC. Do not use Albuquerque Plumbing, Heating and Cooling and especially beware of Travis.

Jesse Adams

8 months ago

I had 2 valves replaced on 11/20/21 and on 12/10/21 I noticed they were both leaking. I called and initially was told they were out of their warranty. They both had corrosion and you can tell had been leaking for a while (within their warranty period). They ended up making it right and just finished replacing both valves under warranty.

ronald rivera

5 years ago

Tech Jason Jaramillo was very helpful and knowledgeable on what needed to be done at my home to bring gas lines up to date with current codes from what was done 12 years ago on initial construction. My family and I are thankful for the service he has provided for us. Great job!!

Megan Coughlin

4 years ago

In the face of an emergency that had the water shut off to multiple homes in a town home complex they responded fast after hours on Saturday. They worked diligently to keep in contact and resolve the plumbing issue Zach did a wonderful job. I would highly recommend this company for any of your plumbing, heating, or cooling.

Erin Vega

2 years ago

These individuals are amazing in every way!! Their professionalism is worth the investment. Their kindness (Tyler) and Drew definitely has insured my trust due to their work ethics. Loved their honesty and humor!!

Rebecca Caster

4 months ago

Rudy was very helpful and friendly. Knew what he was doing. Preformed the project very well. Did a clean job. Would highly recommend Rudy. Great job!

Margo Dominguez

4 years ago

I received the best service from ABQ Plumbing and Heating after my house caught fire and my heater burned in early February. Tanner responded quickly to a Saturday morning call and scheduled replacement of my heater within a few days of my initial call. He and his team worked tirelessly so that I wouldn't be without a heater any longer then needed. My heater was inspected and heat was restored before the next cold front moved in. I have been a customer for a few years now and am always pleased with the professionalism and courtesy of anyone I have dealt with. A huge shout out to Nathaniel as well who worked with my insurance company to get my claim paid!!!! I am a very happy customer and recommend ABQ Plumbing and Heating highly.

Jax Gray

8 months ago

Chris was totally awesome! I just recently bought the house and was unfamiliar with maintaining the systems. Originally I had an appointment to get my evaporative cooler winterized and Chris also inspected my furnace to make sure it was ready for the winter. He answered a lot of questions that I had, being unfamiliar with the systems in my house. He was very helpful and made recommendations for ways to get the most out of my systems. He thoroughly inspected everything. Chris and his assistant were terrific.

Carla Gandara

a year ago

My ac unit wasn’t working and I called Albuquerque Plumbing and they responded less than an hour. Vicente showed up and did a great job on my ac unit. I highly recommend this company and tech Vicente

B Reindl

2 years ago

I will first say that the plumber that came to my house (William) was professional and that the quality of the work performed was satisfactory. That said, my experience with the billing aspect of Albuquerque Plumbing Heating and Cooling is among the most dishonest and predatory that I have dealt with in any business. If money is no object and you don't mind being taken for a ride by the billing department, the level of work performed was professional and satisfactory. However, there are plenty of other plumbers in Albuquerque that are upfront about costs and reasonably priced. I will not being calling this company again and would not recommend their services to anyone. Details below:The plumbers I usually use were not available, so I called APHC for a plumbing repair around noon on a Saturday because a spigot on the outside of my house had failed. I was told that the weekend base price was a $135 diagnostic fee and that parts and labor could be additional cost depending on the nature of the repair. I requested a total estimated cost which they refused to provide, but was assured that additional fees if any would be reasonable costs for parts and labor.William arrived at my house a few hours later and almost immediately confirmed that I would need a new 8 nipple and spigot (within less than 5 minutes). He then told me that I could either pay $135+tax for that diagnosis, or if I wanted him to replace the nipple and spigot the total would be $403.45. At this point I am in a bind, because I can either pay $135+ for nothing or $403.45 for what amounted to $20 worth of parts and 30 minutes worth of labor. In total, William was at my house for less than 1 hour including the billing discussion, etc. The total included multiple fees that were never mentioned over the phone, and the diagnostic fee was not applied to the cost of the bill as in my experience would be typical with this type of work. I called the billing department and was told I had to wait until Monday for anyone with decision making authority to be available. I called back on Tuesday and was told I had to wait an additional week. The manager (Mike) eventually called me back and told me the billing was correct, they bill by the job not by the hour (but have no way of estimating costs over the phone.. hmmmm), there was nothing he could do, and I sounded like I just wanted to complain.What I learned from this experience is that if someone tells you they won't estimate a price, what they mean is you wouldn't hire us if we told you the price up front, so we'll wait until we've got you in a bind to spring it on you

Steven Yost

2 years ago

The folks at ABQ Plumbing and Heating completed a difficult job in a very clean professional manner. Replacing an entire heating duct system in an older 2500 sq ft home where some rooms were not receiving much if any airflow. Now all rooms have even air distribution. Thanks again guys!

Nicoco

a year ago

I use ABQ plumbing and heating for my furnace and swamp cooler. The customer service is always good & Jerrod was an awesome technician today. My swamp cooler just needed a new pump, but the service was quick, and to the point!

Robert DeBlassie

a month ago

It’s tough to find reliable, fairly priced service on a Sunday morning. Vicente from Albuquerque Plumbing, Heating and Cooling came out and was able to quickly diagnose the leak over my water heater. He gave a very reasonable estimate and quickly performed the work. Vicente was friendly, professional and efficient. The work comes with a 1 year guarantee on what was done. I would call again if I need other work in the future.

Tom Cullen

5 years ago

Yesterday, our water heater rusted-out and leaked in the garage and through the walls into the house. My wife called me at lunch - pretty concerned to say the least! ABQ Plumbing and Heating responded immeditately and within an hour or so had a plumber and a technician dispatched with a new water heater to our home. Jarod and Cornelius were totally professional and very skilled. Explained what they were doing while they were doing it. Jarod educated us about maintenance not only for the water heater but also for our radiant heat unit, water softener and plumbing system. These guys were great!! Fair pricing and very considerate communication with everyone from the techs to the customer contact team. Highly recommend ABQ Plumbing and Heating!

Goldie Hoffman

6 months ago

They were both very professional and told us we could get the pot chlo ourselves and have the guys put it in the trunk and they would take it out for us. We really appreciated that. And that is why we use Albuquerque Plumbing, Heating & Cooling.

Brandon Davis

a year ago

Highly recommended! They couldn’t be easier to work with or act more professional. We are over an hour from Albuquerque and they were able to schedule us immediately. Communication is excellent. I received a confirmation text, responded that I needed to change the appt and they did it right away on the day and time that I wanted. Then, on the day of the work, they texted a picture of the technician along with tracking so you can see how far away they are and know who to expect. The plumber was clearly very skilled and completed the work quickly, correctly and left everything clean. Why search around and wait for responses for plumbers that may or not show up. Make your life easy and hire this company!

Cindy Jo

2 months ago

Justin was simply awesome performing the HVAC maintenance that I scheduled. He was very professional, explaining what he was doing and what he was looking for every step of the process which I greatly appreciated!Albuquerque plumbing and heating came highly recommend to me from a friend who has used their services for over 15-years and I will certainly be doing the same! Thank you for your outstanding service!

Gavin Leach

6 years ago

My experience with Albuquerque heating and plumbing was great. Very straightforward honest and very helpful. In particular Max was awesome! He was really easy to work with and went above and beyond. He even came back to make sure that everything was in good shape. I highly recommend Albuquerque heating and plumbing to anyone looking for service on kitchen appliances and or bathrooms.

Chris White

2 months ago

Very professional and impressed with the work completed. Aaron and his team were accommodating and informative as to what work went into the new installation. I would recommend to anyone needing HVAC services!

Jerry Sanchez

10 months ago

Travis came out and thoroughly inspected our furnace for the upcoming fall and winter season. He answered all our questions and gave us tips for future projects.

Greer Staley

3 months ago

Jose and Chino were awesome! Got our issue solved quickly and were great to chat with. As always, ABQ plumbing is a pleasure to deal with.

Steve Ratheal

10 months ago

Pete did a great job, when he had a concern over potential issue, he took the time to discuss with us before moving forward with the repair. The repair went without issue. Very professional job - Thanks.

Katie Pisotti

9 months ago

This crew has been nothing but a pleasure to have working in my home. They’ve been honest, fair in price, helpful, kind to my kids and considerate of my dog (with regards to the doors being closed). Best team of plumbing guys I’ve found in ABQ.

Leia Pinon

2 years ago

Came out after hours. Little bit extra to do that but better then waiting a day and a half for an appointment in 100 degree heat. But got our A/C up and running. Turns out there was nothing wrong with our unit. It was the damn PNM power saving box they put on that wouldn’t let our unit turn on. Thank you ABQ plumbing heating and cooling.

Kari Everett

3 weeks ago

Great service! Orlando was very helpful and very respectful! Always a great business to work with.

George Chadwick

3 years ago

Pricing Bait and Switch. Called on Weekend told price would be 120.00 per hour for Saturday service. Told if they came on Monday 80.00 per hour. Had them come on a Monday to replace a sump pump. Pump cost $425.00 Total Bill was $1105.00(not itemized) Tech arrived at 8:20am finished at 12:20 pm had 1 hour of travel during this time frame to get the part. I was charged over $680.00 for 4 hours labor. $170.00 per hour which was more expensive then the quoted price for emergency weekend service. Customer Service Manager says we should have: Re-quoted for Specialist, We should have told you entire price up front for flat rate. We should have told you we we don't charge jobs per hour. But made no effort to readjust to the prices they verified by recording I was quoted.DONT HIRE UNLESS YOU WANT TO BE TAKEN TO THE CLEANERS!! They did good work but went out of their way to hide the pricing until it's too late. Made no attempt to honor their quotes. When you call to get answers they tell you they will get back to you but you don't hear from them unless you call back

Joy Barrett

a month ago

I would definitely use them again. They were on time and super helpful. I thought the pricing was in alignment with what others would charge. Thank you for assisting in keeping my house cool.

Laura Plumb

a month ago

5 stars plus for this company! Aaron Smith came out and replaced a bad AC motor that had gone kaput. He was a wealth of knowledge and took the time to answer my questions and concerns. He came back the next day and replaced the filter and then followed up by phone call that afternoon to make sure everything was running smoothly. Quality, professional service. Will be recommending this company to my friends in the area!

Emma Romero

7 months ago

Had work done and still no water. Charged 1500. 00. 3 days with no water and still no hot water tore up my side plane ugh I am senior can't afford 😢 more work.

Brittany Gallegos

8 months ago

Jerrod and John were both phenomenal technicians and got the job done quickly. Jerrod is a great teacher also showing John all he needs to know.

Randy Mascorella

a year ago

I have used Albuquerque Plumbing, Heating and Cooling numerous time and have found each technician to be very professional, knowledgeable, and complimentary of their company. They like working there and I think that speaks volumes.

Robin ULMAN

4 years ago

I experienced a friendly, professional, good customer service skilled organization.The plumber, Vicente, was friendly and respectful, quick, and performed his job well.A live person has ALWAYS answered the phone (no voice mail) - great!!! I plan on using their services for more of my plumbing needs. My plumbing business is now theirs to lose.Great job!!

Nicholas Trost

5 years ago

Wow - Beau (spelling?) did a wonderful job. He even fixed another issue on his way out without charging me. Beau is a wonderful employee and should be praised. I will definitely call him again!

Candyce Valencia

a year ago

First technician, Pam, came in and found out that our issue was with draining and she would have to get a different technician to help us. She made a call and had the drain tech, Corey come out to our house. This was all during Christmas Eve. Corey located the problem and explained everything in detail. Both techs were very friendly and I would recommend this company to friends and family

Madison Condominium Association INC

4 months ago

Called them in the morning, they came out, diagnosed, ordered parts and it was fixed by evening. Sent me an email with photos of what needed to be replaced and the cost to replace them. GREAT COMPANY with professional techs and professional service .Highly recommend Abq Plumbing, Heating, Cooling.

Mel Isselhardt

2 years ago

We converted a hot tub/ jacuzzi into a walk -in shower. A lot of structural and plumbing work had to be done, but, JJ and Rich at Albuquerque Plumbing came out and did it all in one day. They were very professional, courteous and knowledgable. When they left, they had cleaned up any debris , vacuumed and hauled off any trash. Their final invoice was not only itemized but had a pictorial of their work progress throughout the day. I highly recommend Albuquerque Plumbing and will definitely call them again if an occasion arises.

BOIMAN 19

2 months ago

Very professional and helpful in explaining things to me.

Michael Noonan

2 years ago

I used Angie's List to look for a plumber and was quite apprehensive based on reading so many negative reviews about how many dishonest plumbers are in Albuquerque. Albuquerque Plumbing, Heating & Cooling called and left a message for me and I called this morning. My toilet wasn't draining, after repeating plunging. Fore Gen Plumbing called and told me their starting price is $129 and I wouldn't find a lower price. They were wrong.This plumbing company quoted me $75 for auger service, from the toilet side. The auger didn't work, so the plumber offered $105 drain cleanout service. When the clog was cleared in 5 minutes, he told me the $105 included a 90-day warranty, free reservice if I have any more clogs, leaks, issues. Corey did an outstanding job, very impressed with his professionalism, courtesy, honesty and integrity. Not only did he call ahead, arrived early, he wore a mask and shoe covers.

Rene Ereti

2 years ago

Marcos repaired our ac. They were amazing and wonderfully knowledgeable about what needed to be done. They answered all of our questions and performed all the services we needed! They were available when we needed them. Thank you so much Albuquerque Plumbing, Heating, & Cooling!

Kelley S

a year ago

Service was friendly and professional! The techs seem to be very knowledgeable and knew what to do. Inwas very happy with the entire experience. I would definitely recommend and will use them again!

Bernalina Soto

10 months ago

The professionalism and customer service from the technicians was exceptional! We are pleased with the quality of work we received. Thank you to our wonderful technicians!

Amy Bower

a year ago

Have them come out for maintenance of furnace. Say everything was working fine. Didn’t do anything, just look at it and charge me $130. After they left, my heater would not turn on. Had to call them back. They say the thermostat was set too low, that’s why it doesn’t trigger the heater to come on. They charge me another $100. I never change the settings. So how did it get set so low….

Elizabeth Nicholas

5 years ago

I was extremely pleased with the service by ABQ Plumbing, Heating, and Cooling. We upgraded from a swamp cooler to HVAC in June 2018. We have a two story 1600 square foot house. It was a 2 days job, and I was extremely happy with the service. AND -it's been so so so hot and our house feels AMAZING. Worth every dollar!

Catherine Lopez

a year ago

Provided estimate after viewing water leak site. Actual work and repair was scheduled for next Tuesday (6 days from estimate and site visit)On Monday 6/20/22, on my request, askedthat Vicente Jaramillo, APHC inspect plumbing to identify if it was Kitec, Manufactured by IPEX Inc. piping before the pipe line is repaired on Tuesday, 6/21/22 scheduling.. Purpose for my request is that if it was identified as Kitec, I would request that instead of a leak repair the work request would be a full blown re -piping since Kitec is defective. Vicente worked in a site visit this same day,.performed the site visit and relieved my concern informing me it was not Kitec plumbing.Previously scheduled leak repair at master bathroom entrance from master bedroom will resume as scheduled 6/21. Thank you Vicente for your prompt attention and plumbing identification as Apex. Timely, respectful response and evaluation prior to actual repair.6/22/22 Thanks to the Staff and Management for promptly responding and scheduling follow up by Rodney Chavez to properly turn on the electrical outlets that were shut off at the panel box after equipment used on the plumbing repair yesterday caused the shut off. Rodney was professional, respectful and explained to me, on my request, what the issue was. I thank him for his honesty and prompt action and for Management to identify it as a follow up without an additional cost.

L. Joseph Poyner

a year ago

These guys installed my new heater and AC late last year so really didn't get a chance to test the AC. It broke down half a dozen times this year, but these guys would not give up when I was ready to. They were relentless in finding the problem and fixing it. They went as far as providing me with mobile AC unit until they could get the part they needed.

Becky G

6 months ago

Highly qualified people that know what they are doing and do a great job! I definitely recommend for your home or business!

Jessica Price

6 months ago

Travis was amazing! Explained everything clearly, very professional, and answered all my questions. He followed up regularly to make sure I had everything I needed. Unfortunately I went with a competitor because they were cheaper and had a deal running I couldn't pass on. I'm a single parent and every bit counts. However in the future if I run into any issues, he'll be the first one I contact for help to review my options. I cannot thank him enough for walking me through what happened and how to protect my family while I worked through this issue.

Thomas Rabatin

a year ago

The technician came out made a quote to fix water main leak. He quoted a charge of $588 to repair underground leak. This would seem appropriate if they had to dig it up. But it was already dug up exposing the leak and allowing easy access to the leak. It required just 4 foot section pex pipe and a two 3/4 shark bite connectors. This requires less than 15 minutes to fix. This again is charging higher than the work required. Beware of this. I reject their estimate and chose TLC to do the work.

Steve Brown

8 months ago

I have a single handle shower valve in my bathroom. It was dripping slowly. I removed the handle, but could not remove the threaded metal cover (see pic) to the cartridge. So, I called ABQ Plumbing.It was one man's job, but two men came. Within around 40 minutes he fixed the leak.--He replaced two little rubber parts, and a nylon ring whose front edge is visible after the cartridge cover is set in. The cartridge has a rubber ring that fits on the metal ball with holes for hot/cold water.--He mistakenly was inserting this ring in the cartridge before putting the ball in the cartridge first, and I had to tell him the right way to do it. He should have know the right way to assemble the valve parts, but I had to tell him the right way.--Additionally, the bill came out to be $290.xx.Of this, if you subtract $65 for his visit, then it is $125. Of this amount if I consider $65 for an hour of labor, then the part cost is $60, which I feel is high, more than double.--I still may use their service in future, and recommend them that they be fair in billing for parts and labor; and not send more men that necessary to do the job.--The attached photo is before the metal cover was removed.

NM Dan

a month ago

I have a very high efficiency Heil air conditioner. Albuquerque plumbing was able to assess and fix my problem quickly. I also felt that the price was very fair.

Lorena Garcia

4 years ago

Be cautious if things go wrong when they come out to fix the problem you are facing in your home. When they came to my house the tech caused damage to my ac. Long story short it was a battle trying to get them to fix the damage. Ultimately the damage was never corrected and they just gave me the runaround. I spoke with the tech and a manager. Lots of promises to make good on the damage but they never did.Update:I spoke with a different manager recently. The problem was corrected. Mike listened to my complaint, made good on the promise that was made, and exceeded expectations. I would recommend Mike and the associate he had with him. Thank you ABQ heating and cooling for correcting the issue.....I really appreciate it.

Rachel Swansinger

a year ago

Aaron and his team we wonderful, especially Nicholas. The entire team worked hard to get our furnace and water heater working and up to code. Highly recommend these guy's for any of your plumbing and heating needs. We will always use them in the future.

Ingrid Hendrix

2 years ago

Chris did a great job, was actually 4 hours early! But did call first so that worked fine. Shared pictures of the swamp cooler and how he winterized it. I would recommend this company.

Brent Gamblin

2 years ago

As usual, this company and their employees are amazing. They were earlier than the appointment, professional, fast, and explained everything. Very trustworthy employees and company. We will never use anyone else in Albuquerque.

Estevan Trujillo

9 months ago

We had a tricky repair, which was actually to reroute my entire plumbing manifold. Their solution was innovative and minimized the cost well below competitors. I would use them for any plumbing repairs and will be in the future.

Howdy Doody

a year ago

Nicholas replaced two evaporative cooler bearings. Completed project included inspecting, lubricating and turning on the evaporative cooler. The motor required a slight adjustment and he did it without hesitation. If you need a reliable Plummer to repair your cooler these are your people.

chicha roni

10 months ago

I cant say enough good things about this business. With a severe cold front moving in, we were at a loss as to how to light the pilot on our floor heater. Went to Home Advisor. No help there. Went to Angie's list. Perfect. This was on a Saturday night. They sent over Brian. Not only did he do great work but he was just a wonderful person. I highly recommend this business!! Reasonable prices too! Used them again when our heater wouldn't work. Here the same day. Heater works great. We will continue to use this company.

Nikki Ellis

a year ago

Orlando was extremely helpful, polite and knowledgeable. He completed the work I needed done letting me know the process along the way. I would hire this company again for any plumbing needs.

Aaron King

2 years ago

Perfect!!! Called and came early. Excellent communication. Aaron was awesome. Polite, friendly and was understanding about my dog situation. I’ll never use anyone else

Seth Kindley

5 months ago

Pamela is a consummate professional and completed the job expeditiously. Will use again, highly recommended!

Marybeth McDonald

5 months ago

Excellent response. Trenton was very cordial and resolved my problem quickly. Highly recommend this company.

Kris Prine

3 years ago

Jose and Dmitri spent hours removing my old bathroom vanity and hanging new vanities. They were patient professionals with a great sense of humor. I would highly recommend them for any plumbing project.

Mae Lee Sun

a year ago

Nick was excellent and a good person. He brought his midwestern friendliness and integrity to Albuquerque and was prompt, caring, personable and honest in servicing the floor heater.ABQ Plumbing, Heating and Cooling remains my go to for year round maintenance and repairs on these systems. The quality of their work and technicians is excellent. They stand behind their work and you can have an open conversation with them if there's anything you question.

Robert Sanchez

3 months ago

Came out same day I called for an estimate very knowledgeable.

Jamie Vick

2 years ago

Corey is very personable, professional, and good at what he does. He explained my options and did not pressure me in anyway on making my decision. I am so happy with the new toilets he installed. I highly recommend this company and I hope all their employees are half as nice as Corey.

Maria Jaunakais

5 months ago

A great experience overall. Trenton was communicative, respectful, and knowledgeable. Thank you!
Update: I needed follow up work 2 weeks later. Vicente did a great job. He and his teammate were on time, efficient, and kind. Thank you!

Ken Cordova

7 months ago

Chris came out and quickly fixed what I could not. Very polite, kind, and non-judgmental. Great plumber. Thank you.

Debbie Vargas

2 years ago

I called Albuquerque plumbing to fix a clogged toilet Michael the technician pulled up some roots when he showed me I asked does that mean I have a cracked pipe he said yes. He got the toilet unclogged and he said it was OK now I asked him how much time he thought I had before it happened again because I had a project going on in the master bedroom bathroom., the toilet was the guest toilet he fixed he also replaced a flapper inside the tank. Anyway he told me it should be OK for awhile for now. I told him I would be calling them back soon to have it repaired. Well the next day I called Albuquerque plumbing back to let them know that the toilet Michael fixed was clogged again if they could come out and fix the clog the technician I spoke to, not Michael, that it would cost 125.00 dollars to come out I asked wasn't the work Michael did guaranteed he said no since they pulled up some roots, I told him I was not told the the job was not guaranteed. He said it's on the invoice, I told him I never saw or got an invoice that Michael was going to email it. I told the tech I was speaking with that I didn't even get a chance to see the email yet and I felt that this was unacceptable because I felt Michael should have told me verbally that the job he did was not guaranteed I knew none of this and they should at least fix it. It was the weekend he insisted that he had to charge again. I was going to call you people back to have the repairs done but now they have lost a big repair job because of their unprofessional job they could have given me the weekend but I will NEVER USE OR RECOMMEND ALBUQUERQUE PLUMBING TO ANYONE because first of all I felt that Michael should have told me verbally when the job was done that it was not guaranteedand why, and second Michael knew I was going to call to set up a time to get the problem repaired by them you think they would have had the courtesy to fix the clog since it was the weekend. Well I just flushed 140.00 dollars for nothing I would have understood ifI would have been told about the guarantee at the time of the job. And here I thought I finally found a plumbing company THAT I CAN TRUST, YEAH RIGHT LOL!!!!!!!!!!

Arthur Bazan

5 years ago

I have a Bryant HVAC system in my home. The air conditioner quit cooling my home, but ran constantly. I called and a service tech, Ben, came the next day. Ben called before he arrived and was even a little early for the scheduled appointment. He was polite, professional and informative. He quickly checked the whole system, found the fault and corrected it within minutes. Ben also gave me tips to increase the efficiency of the unit both cooling and heating. I will definitely use this company and their service in the future.

Todd Rucker

2 years ago

Great service, I was a difficult customer to Jose. He help me thru it. I do understand the fast service and repair costs a little more than others. Gave me an opportunity to.save almost 20 percent and I took it. Thanks

Cynthia Lay

a year ago

WOW! Talk about fantastic service! I contacted these folks via Angie's List and they responded very quickly with a per-hour price quote. It was super-easy to get onto their schedule and we received email and text reminders about our scheduled appointment time. Before the service provider (Greg) arrived, they sent me his photo AND a short biography of the guy! What a fabulous idea! He worked very quickly and was finished within about 30 minutes. Courteous, friendly, wore a mask, top-notch service provider!

Mr. R

10 months ago

Work was done within 24 hours of the call. Other companies said they wouldn't work on the heater because of the age. Great work and great people. Very professional job.

Shannon McKinney

8 months ago

You guys are awesome! I was able to get fast service after a leak and wasn’t price-gouged for someone to come take a look and fix it! Technicians Florencio Cordova and Lewis C Ramirez were very professional and courteous. Thank you gentleman for a job well done. I will definitely contact Albuquerque Plumbing, Heating & Cooling for any future needs!!!

Crystal Maeatas

a year ago

Christopher Martinez was great. He was helpful and just all around nice guy. I will recommend ABQ plumbing

Tiara Johnson

2 years ago

The office staff are friendly and responsive. The techs are knowledgeable and transparent about the work they are doing and why. We were able to get a leak fixed promptly and with absolutely no drama. 10/10 would recommend.

Kim Torres

3 years ago

This was my go to company for all things plumbing, HVAC, electrical. Until now.Ran into a late night Sunday water heater emergency. They were unable to get to my water heater until the following Thursday (after hours). This was unacceptable...not only would I be paying extra for an after hours service call...I would be without hot water close to a week.Problem solved...went with another company that fixed my water heater the following day and at a reasonable price.

John Lewis

a year ago

Chris and Randy did a great job! They took care of the 3 problems/ issues that I had. Chris has a good sense of humor. If I have a future electrical problems I will get back with you guys and request Chris if possible.

Carolyn B.

8 years ago

I called on Monday and was quickly scheduled for Wednesday morning. Bill arrived on time and was very helpful and courteous. He answered all our questions and had our furnace running in no time. I highly recommend this company.

carmen leyba

2 weeks ago

Took several hours to return with the part they needed for the repair and then charged me a few hundred dollars to pickup filters I purchased but wasn't informed that they didn't carry them and would have to pickup elsewhere

Kevin Montoya

3 years ago

Very professional, personable service from Dymitry. Received a prompt inspection and accurate estimate for an in wall leak on the same day I called. All work was performed the following day, and every attempt was made to remove as little wall/ flooring as possible to save me money and headache. They came in well under the original estimate thanks to this. They were the 4th place I called that day and the first with same day availability. They'll be my first call next time for sure!

Tylan Tidwell

2 years ago

Tanner was very professional and was actually able to arrive earlier than scheduled which was great given that being without AC this time of year is not very pleasant. He called ahead of time to give plenty of notice that he was on his way. Within minutes of being in my home he had the issue diagnosed and within minutes of tracking down the issue that part was replaced and he was on his way. Fast efficient and friendly. Would definitely recommend to friends

Sam Black

6 months ago

I had a problem with my Kitchen Faucet. The technician said he went to Home Depot and bought a Meon Faucet. They charge me over $800.00 for the faucet. I looked up the faucet on Home Depot and it was only $254.00. Didn't even give me a receipt. I would make sure to ask the technician what they are buying for you.

Matthew Davis

a month ago

Travis was extremely professional, and did a fantastic job of explaining how to properly maintain our AC system, along with needed preventive care. Travis and ABQ Plumbing, Heating, and Cooling have become a company we can rely on for quick and exceptional service.

Desi Montano

3 years ago

Bryan was friendly and fixed our problem qujckly. I was a bit disappointed in appointment schedule as I had set it up so that I would have time to go to work after. Original time was set at 1 pm, they called and bumped me to a 5 - 7 time. I called at 6:30 and to there credit Bryan still came to my home but at 8:30 pm. This cost me a day of work .He found a bad transformer and some mix wiring. Only other suggestion would be to let customer know what issue and cost is b4 repair is done.I would still recommend them.

Marie Salas

6 months ago

Our experience with Mr. Johnny Rozzi was excellent. He was very knowledgeable, he listened to us patiently. The communication with your company was awesome!! This was the first time that we used your plumbing services and will do so again!!!I googled and found your company, that can be risky!! We were totally satisfied!!I called another company and they would deduct the dispatch fee if they did the work. I wish that you would do that as well? But the availability with your company was better!! :o)Have an awesome day!!Erminio & Marie Salas :o)

Robin Hanish

a year ago

Michael Gibson was my technician. He was prompt, personable, and professional. I have used Albuquerque Plumbing and Heating for several years now and have always been pleased with their work. I highly recommend!

PatnBill Sylvester

2 years ago

There service and technicians are excellent. They should all be commended for the excellent work and professionalism. I highly recomend Albuquerque plumbing and the crew that did our system. Darion was lead and his service, knowledge, and technical abilities were excellent. He is also very personable with customers and related well to customers. He should be recognized for all his attributes.

Maria Kelly

11 months ago

Prompt, professional, knowledgeable Mr. Montoya took the time to meticulously explain the problem with the boiler, what steps he took to solve it, and his placing a work order for a plumber to finalize the repairs.. A very good experience, I certainly recommend them. Thanks.

Melody Freedom

a year ago

Useless company. NOT RESPONSIVE!! I have been waiting over 2 weeks for someone to call with a time to come fix my heater. They came for an estimate and that's as far as it went. I have called to see what is going on and I get the same response we will have someone call you with an availability. Will not be using this company and I will/would NEVER recommend Albuquerque Plumbing Company to anybody.

Jordan

4 years ago

I have been using Albuquerque Plumbing for years. Great customer service, friendly staff and knowledgeable technicians. I absolutely trust them with my home and will continue to use them in the future.

Shanna Elkey

2 years ago

We called on Saturday evening during our second lockdown from the pandemic with a water leak. Vicente Jarmillo called and showed up within an hour!! He was very professional, fast and friendly! Awesome!! We will definitely use Albuquerque Plumbing, Heating and Cooling for all of our future needs. The Elkey’s

NM LAW

a year ago

Gregory was prompt courteous and extremely knowledgeable. This was the e second time that we used Albuquerque PLUMBING and I would highly recommend them to anyone. Their office staff is also well organized and great with follow up.

E Blake

2 months ago

Justin switched over from the furnace to air conditioning with efficient, friendly service!

Keith Drummond

a year ago

Came out to repair a swamp cooler on a holiday weekend that was blowing warm. Replaced the water pump and charged me $400. Still blew warm. They came back out and said it was because the pads were deteriorating and clogging the water line. Next day it started blowing warm again and making a grinding noise. Will not have them return.

William Sierra

9 months ago

Excellent customer service! Definitely would recommend Marcos for your next heating service! Thank you, The Sierra’s

Joe Poyner

a year ago

These guys did an awesome job. They listened to my needs and concerns. They had a crew of guys come over to install everything and did a very professional job. The last piece was a Hydroflow water conditioner. Thanks guys, you're all a great bunch!

George Moore

2 years ago

Frankie was very professional and courteous in quickly finding and correcting the problem with our plumbing. I will contact Albuquerque Plumbing anytime I require services they might provide.

Pamela Arnold

a year ago

Randy and Daniel were fantastic. They installed several fans and new light fixtures in our home and we could not be happier. Thank you so much. Very happy customers!

Dannielle Montoya

2 years ago

Corey was great! Fast, efficient, kept me up to date on everything he was doing and that was going on with my plumbing. Helped me to understand what I needed to do to try and alleviate backup.

Michael Pollitt

8 months ago

This is a positive service review and a negative charge review. Albuquerque Plumbing, Heating & Cooling provided a good service on 12/05/2022 in diagnosing and fixing a problem in our gas-fired heating furnace. The two technicians who came out were communicative about arrival time, were on time and were friendly and helpful.BUT the company way over-charged in my estimation. They charged $473 to replace a $50 pressure switch and clean an ignition point. This took them 1.5 hrs. which included a 1/2hr away from the house to pick up the part. There was a separate, additional $105 diagnostic charge for looking over the system and trouble-shooting. (Total bill: $578.) I called to complain about the $473 charge and was initially answered with “I can’t do anything about it. It’s a “flat rate” charge” based on the part. I was told the company would not separate out the labor from the cost of the part. They attributed this to their high overhead, valuable service and guarantee (1 year). When I kicked my complaint upstairs I got a quick response from a VP who separated out labor from part costs and offered me $90 off the charge. I agreed to that but only because I didn’t want to take more time with it.Long story short, if you want good service at a high cost go with this company. If you want a cheaper, non-flat rate go with a smaller more independent business.

Alan Miller

2 years ago

We had a water main break and contacted Albuquerque Plumbing based on a referral. Because we lived in the East Mountains, they charged us a fee to come out to quote a repair. The technician who came out could not quote the repairs he recommended. Another technician came out the following day and gave us a quote. They then billed us the travel fee again despite the fact their first technician couldn't meet our needs. The quote, for extensive repairs, was 2-4x higher than their competitors and could not be conducted for 3 weeks. This was a very disappointing experience.

Brandon Martinez

2 years ago

Excellent customer service from start to finish. Dallas was very thorough from beginning to end. I have to admit when I first called not knowing the extent of the issue worried it’ll be very costly. I was pleasantly surprised at the amount charged and I will be utilizing this company in the future for my heating and plumbing needs. Both technicians that were here Practiced extreme safety with masks And distancing felt comfortable through the entire process. One last note they also were very prompt and exceeded repair time frame.

Sharon Zito

a year ago

Daemen came to repair electrical wiring that we accidentally damaged. He inspected the area thoroughly and was able to isolate and repair the affected area, thankfully before any serious consequences of our home improvement project occurred. I'm also grateful for the office staff that contacted me first thing this morning after receiving the appointment request I'd sent online last evening. You guys are the best !!

L. Penny Haire

3 years ago

These technicians are top of the line experts. They were super courteous, explained in detail the work needed to be done, gave an estimate in little time, got right to work and finished my exterior line repair behind the house wall with no damage to the exterior wall in less than an hour. This is the 2nd job in 5 years of hiring this company and I highly recommend them for your plumbing needs.

thomas casper

4 months ago

Orlando was very knowledgeable, professional and pleasant. Did a great job

Beth Cohen

2 years ago

Look no further for better plumbing services. Over a year ago these folks repaired and replaced all my sewer lines, as well as a re-pipe for an upstairs bathroom, putting in a new bathtub faucet fixture, and removing and replacing an old cast iron drain pipe. They also cleaned up beautifully. Expensive - yes - but all the estimates i got were about the same.Today I had a a downstairs bathtub /shower faucet repaired very quickly and efficiently - I called yesterday afternoon and it was repaired within the hour this morning. This is now pandemic time and the plumber wore a mask and was very considerate and careful to distance as well.These folks are pros and a pleasure to do business with!

Cynthia

3 years ago

I would like to say that my experience with Albuquerque Plumbing, Heating and Cooling was excellent. Everyone was courteous, knowledgeable and professional from the schedulers all the way to Kurston Kramer who was the technician who came to my house and diagnosed the problem with the heater. He made sure I understood the problem and costs before he proceeded. He turned up on time, solved the problem so that my tenants would not go another night without heat, and followed through the next day solving and completing the job.I plan to continue to use this fine business and am so impressed with the people and service they offer . Thank you to all of you. Cynthia

Lisa White

a year ago

The company is very non responsive!!!! It took several weeks from the time they showed up at my home to give me an estimate. I had to call several times just to inquire about the estimate. Upon finally receiving the estimate, I called to get clarification and was promised a call back and to date no call. I would not not recommend doing business with this company!!!!

Kay Benson

2 years ago

Albuquerque Plumbing and Heating have sent five very personable and awesome professionals to our 50+ year old home in the last few months. Nicholas Kettinger, Preston Talbett, Abdul Ramadhan, Kurston Kramer and Eli Grado are each highly respected by each other and us. From changing the thermostat of an old heater and replacing parts (as we were trying to save it), changing out old, cracked cast iron pipes, replacing the furnace, and replacing the hot water heater, these specialists all work together as a team, explaining everything, consulting with the most experienced technician when anything is questionable, to reach the perfection necessary for this propane gas powered equipment. Their effectiveness is reflected in savings for their customers. Albuquerque Plumbing and Heating is the Special Ops Team of Plumbing and Heating.Charles Justice and Kay Benson

Helen Clark

a month ago

This is the second time I used ABQ. The first time they put in a garage sink and did a good job. Today I was checking if they could get hot water to the master bedroom quicker. Long story short, they could for $1800 or Jerod explained and showed how turning on the tub for a minute would accomplish the same thing for $0.0. I chose the latter! Great company that put my best interest above their immediate profit. They've got my business for life!

Pete Cortes

a year ago

Top notch! Never have I had a service so on point with communication, from scheduling the appointment, the follow up confirmation a couple days before, then supplying a gps link to watch your tech coming your way. Cory was great too. Came in, evaluated, knocked out the repair in just about an hour. Very professional! Albuquerque plumbing & heating has definitely earned my future business (hopefully not too many times lol)! Thanks again!!

jim knutson

4 years ago

It has been a delightful experience connecting with APHC. they have taken care of our heating and cooling needs for several years and have just started working with us on our plumbing. I could blather on and on with details but will just say that the customer service staff, the technicians all the way up to Anthony, the manager have been cordial, dependable and skillful with every interaction we have had. Jason, who takes care of our heating and cooling, and Greg, who just rescued me from a plumbing tangle are topnotch in every way and a pleasure to see at our door.

andrea barmash

a year ago

Michael and his coworker were both very professional and did exactly what they said they would do. He let me know about each issue that came up, and told me about the way in which it would be fixed. The charge was more than originally expected however he was at my home working from 9:30am to 4pm without a proper break. The original estimate did not include other issues that were found while rewiring and fixing the electric panels and he fixed the HVAC wiring as well. Exceptional service. I plan to use them again to upgrade my electrical system.

Susan Wright

3 months ago

I had a situation where my hot water went out and I called the following Albuquerque plumbing and Heating the next morning and they were able to come out and investigate. I thought it might just have necessitated relighting of the pilot light but alas it was a much more complicated problem that took their skill set to identify. Both technicians, Jonah Tarango and Eric Leyba were amazing. And so was Orlando Apodaca who came by subsequent to their initial work to repair a damaged water line to my Evaporative Cooler. All 3 were so polite and capable. They were able to diagnose and thankfully even though it called for an extra trip and parts were able to fix the problem with my water heater. While they were there they also set up my swamp cooler and flushed my water heater (which I doubt was ever done before) it’s a relatively new boiler (2014) but it was filled with gunk. I was very happy and thankful for their service. I highly recommend!

K C

3 months ago

Junior is Great! He is thorough and Pete is lucky to be training with him. I renewed my contact and will ask for him to be my tech again!

DEANNA CRAWLEY

5 years ago

I was very grateful that ABQ P & Htg was available on a Sunday. We didn't did not use their services as their quote was much more than we could afford. However, service tech was very friendly and informative. Thank you

Rosemary Blanchard

2 years ago

Great service. My thermostat quit on a cold Weekend during a surge in the pandemic. ABQ Plumbing & Heating took care of me quickly, safely, economically.

Diana Frances

11 months ago

Robert was very professional and friendly. Did the job quick and proficiently. I have used in the past and always had great service. I had to take off a star only because their answering service was absolutely horrible.

Diana

4 years ago

I obtained several quotes to replace the drop for my swamp cooler and APH&C was by far the best quote for the scope of work being done. They were quick to get me scheduled, prompt the day of service and everyone I worked with (Josh, Pete & Dominic) were pleasant, personable and willing to answer all of my questions throughout the whole process. They took their time, were thorough and did a great job! I would definitely use them again and definitely recommend their services.

Holly Gallegos

a year ago

Would rate more than 5 stars if I could!! We had a clogged, slow-draining toilet in our guest bathroom that was giving us a major headache. I tried a plunger, an auger, and drain cleaner - nothing worked. I finally decided to call Albuquerque Plumbing, Heating, and Cooling midday on a Friday. Since it was right before a weekend, I was expecting a long wait time for an appointment. However, the woman who answered the phone was friendly and responsive, and they had someone at my house within two hours. I was given updates and communication every step of the way, from initial quote to location/arrival time of the technician. Robert was friendly, knowledgable, and professional, and had the whole thing fixed in 15 minutes. It's good as new! Cannot recommend this company enough, and will be using in the future.

Elizabeth Vaquera

2 years ago

We had a very pleasant experience. Mark was very professional, diligent and knowledgeable. Our family appreciated the genuine honesty and professional ethics. We would definitely call Abq Plumbing, Heating & Cooling and refer them to our friends and family. Thanks, Mark!

Elaine Kozlowski

6 months ago

I needed a plumber asap. I had a pipe that broke on a Sunday afternoon. ABQ Plumbing responded within the hour. My service guy was Johnny and he was amazing! He was very professional, friendly and clean. I would highly recommend Albuquerque Plumbing, Heating & Cooling!!

S D

6 months ago

Robert was extremely courteous. He explained everything he was doing and why. Overall what he did with my sewer line by snaking it out saved me thousands of dollars that I thought I was going to have to spend to replace the line in the street. I can't say enough good about this company - why the other companies couldn't go the extra steps to do what these guys did. WOW!! He was very patient with my questions - and I had many after what I had been through with the previous companies.

alika

a year ago

GREAT!!! work. It's a GRAND SLAM home run in the bottom of the 9th inning. Marcos and his assistant know their job. Had a new Aerocool water cooler installed with a new external waterline connected to a new facet. Except for the boiler box unit they did fabulous job rebuilding the system with new controls, valves, pump, gauges, electric controls. Took hours of extra time to troubleshoot the wiring to the existing thermostats to know they needed to be replaced. Marcos was easy to talk to, answered my concerns and kept me informed of his progress. Gotta say it's GREAT! to have heat in the house after 7 years without it.

Drew Ayotte

7 months ago

Don’t waste your money with this place.We had a water main break recently. I called to get on the schedule knowing it would take a few days. In the meantime, I began digging to locate the pipes.Once we found it, we explained the situation and materials involved. We initially thought our pipes were galvanized steel but discovered they were replaced two years ago with PVC.Orlando kept the same quote that was given to us that included running a whole new pipe through the old one. That service never happened and he charged us nearly $700 for a PVC repair.At the time, we just wanted our water turned back on after not having any for a week so we just ended up paying the full amount.What a waste of money for something we could have done ourselves when all we needed was some help and guidance, which we would have happily paid for, but that was a slimy transaction.0 out of 5 stars.

Valerie Coffee

6 months ago

Albuquerque Plumbing and Robert are amazing! The job wasn’t easy or cheap, but they took care of it, and even saved me money in the process.

Matthew Rivera

a year ago

Leaking pipe is repaired, most importantly. Otherwise I am somewhat disappointed as I had notified them of this water leak on a Friday morning, but they were unable to get to it until Monday, water leaking the whole time. I am dreading my water bill and am upset about all of the wasted water! This repair is immediately adjacent to another repair that they fixed recently, I wondered if it was the same pipe? The repairman worked very hard and informed me that it was a different pipe adjacent to it. Estimated at $1,000. Abut bill was $1,400.

Danny Samora

2 months ago

Great company, fair prices and awesome people. Thank you Rodney and Abib for your prompt and expert service.

Traveling Man

2 months ago

Stay away from this company. I have dealt with them for years now. They have become too full of themselves. They are now deceptive and will try and squeeze every penny they can. Since Anthony stopped doing service calls it’s all down hill from there. Completely disappointed in this company.

Blake Ridgeway

3 years ago

I've used Albq Plumbing on about 3 other plumbing jobs with great results, but for my most recent problem they went out of their way to schedule my HVAC replacement after a problem was diagnosed. I would especially highlight the exceptional performance of both Kurston and Bradley -- from diagnosis to installation. These guys busted butt, worked late hours, were highly capable and very professional in all aspects. They're welcome in my home anytime -- even without a HVAC/plumbing problem!

C B

4 years ago

I am writing this review on behalf of my mother: After calling in advance and sending photos clearly detailing my issue they told me it was a job they could do (under counter mounted sink needed to be remounted); they sent a plumber out who within 2 minutes told me they dont do this kind of work and charged me over $70. When I asked why, when they could have just told me over the phone, he very aggressively said, well I came out!!. I felt intimidated by his overbearing demeanor and so I paid. I will never call these ppl ever again. All I have to say is this guy is lucky I wasnt there when this happened.

Tori Domaille

3 years ago

I am still waiting for Natsha or someone to get back to me about a service call my 3rd call. I keep being told someone will call me back. I was offer 60 dollars off I want $200.Issue was that I replaced a part that they recommend and it worked for an hour and then my AC stopped again. Told me next it was the compressor which was 3000 total installed. Got a second opinion it was a loose wire at the electrical box. If the AC is turning off periodically shouldn’t that be checked first?After waiting over three week I decided to write this I hope they call me soon to resolve this unbelievable.I even asked the 2nd person how much they would charge to install the box they replaced so I could Ask a refund price that would be reasonable. That’s the $200 difference.So if you want a company that is responsive and fair even after a mistake I would be careful.I will update if Resolved. Maybe they just forgot 2 times.

Christina Huesing

2 months ago

Called this company because my water heater went out. They got me in for an estimate the following day. Office staff and technicians were super friendly and professional. On the day of the instal the technicians communicated with me and were professional and efficient. Highly recommend them!!

Caitlin Anderson

a year ago

Corey J and coworker Robert arrived 3 hours early! Wow. Easy fix. Appreciated how they shared with me what they were doing. Also appreciated listening to Corey as he helped/trained/taught Robert.

Teresita Maldonado

2 years ago

Our AC went out late last summer. We chose to wait to replace as summer was ending. Little did we know how longer the summer would linger and we were miserable for several weeks. Initially we had another company provide us with an estimate. The technician was honest with us and said only the AC needed to be replaced in order to try to save use some money. His company however did not have a specialist who did that and kindly referred us to Albuquerque Heating and Plumbing. That was a blessing in disguise. Marcos and Aureliano came out on Wednesday and gave us quote to do the work, in fact providing us with three options. I have to include they showed up right on time. We accepted the most affordable for our budget and they showed up on Thursday morning, again on time and stayed through early evening to get the job done,, which they did. Both gentlemen were professional and courteous. Their work was excellent. From start up to clean up. We are looking forward to a great summer. Thank you so much Albuquerque Plumbing. We will surely use you for all our plumbing, heating and cooling needs in the future. Your team is exceptional. I would be happy to provide references for your great company. Thank you!

Loretta Smith

3 years ago

Ben was very professional and he explained everything that he did to service our AC unit. He went the extra mile and showed me how to properly wash my AC filters. He also put back one of the filters and even put the recliner back in its place. I was very comfortable with him in our home.Thank you Ben for the great service you provided.Highly recommend this company.

Alex Vinikas

2 years ago

Second time I've used ABQ PH&C, very fast, very professional, and very friendly. Have been exceptionally impressed with the knowledge, skill, and expertise. What would have taken me hours, they literally do in minutes. I don't imagine I'll ever be disappointed.

Nic

a year ago

Outstanding customer service from when the appointment was made, to the communication for the pricing , to when i had to be rescheduled due to staffing, this company is worth the wait.Erik L. was our technician that came out today to do an overall maintenance/ inspection of our furnace since it has been awhile. He called when he was on his way, he was very professional , and extremely patient answering all our questions about the furnace we had.He also was very respectful of the home and picked up after himself.I highly recommend this company due to their professionalism, communication, fair pricing and the hardworking- honest staff.

Mimi Chen

4 months ago

What a pleasant experience it has been with ABQ Plumbing for our heating/cooling maintenance! Always friendly, efficient, job professionally done with a reasonable price. Pam is wonderful, and would love for her to be back in fall. She shows me pictures of the cooler, so I know what's going on and what to expect with no surprises. They should have more than 5 🌟!

Kateri West

7 months ago

Arrived on time, was thorough in his inspection of the entire radiant heat system, gave a full quote of what needs to be fixed in advance and was able to connect the dots across services that ABQ Plumbing Heating and AC does. Best technician experience to date. He is very knowledgeable, experienced, friendly and accommodating.

Deborah Yamato

2 years ago

My experience with Andrew was excellent,. He was on time, knowledgeable and respectful. He is still in the learning phase of the business, and was good about requesting support as needed. I would recommend him.

Ron Perino

5 years ago

when they rebuilt our entire HVAC system from scratch in 2011 we were thrilled with their skill, professionalism and commitment to customer satisfaction. Sadly our last experience was less than stellar. The said system failed while we were on vacation so we called APHC to investigate and perform 'warranty' work for us. Our house sitter had to take the call. The unit was repaired for a hefty fee without any indication of where the costs came from. Some parts were under warranty..some weren't. When I called the manufacturer to enquire what our warranty covered they indicated APHC was not authorized to do warranty work. So I called to get an itemized list of the work done and was told by the technician that was not an option. We return from vacation to realize that the system was not performing as it should. They sent out the same technician who had no knowledge of my system and proceeded to rewire the unit to perform some troubleshooting which subsequently proved futile. After many hours, phone calls and others involved it was obvious nobody knew what was going on. The lack of expertise and equipment necessary to troubleshoot my system resulted in many lost hours from me and them. Another phone call proved futile; I still don't have an itemized list of parts and labor from the original call, don't know what was warrantied, what wasn't. I'm thinking the bill was so high due to labor from a technician that didn't know what he was doing. Their token efforts to make my day awesome have failed miserably. Anyway such is life. I'll be taking any plumbing, heating, cooling business elsewhere.

Terri Mcdonald

5 years ago

Very professional and knowledgeable. The preparation beforehand was incredible, before even startingEverything was covered and taped off to insure no dirt or dust would escape the work area.The job was explained in layman’s terms so I could understand everything.Will definitely use these guys again.

JASON TRAVIS

2 years ago

I needed to get a gas shut off replaced. I called Albuquerque plumbing, heating and cooling. They sent Eli.... He had a mask on, and he seen the issue, grabbed the parts he needed and fixed it. He was here for maybe an hour. It looks good and its done right. 👍🏼. Thanks Eli, and Abq plumbing heating and cooling. 🤘🏼. Everybody be safe and mask up...

Mary Frances Fitzwater

4 months ago

Very professional. I would use their services again! Highly recommend

Doris Wahl

a year ago

Aaron was prompt, courteous and honest about the work I was contemplating having done. He offered me an estimate, then suggested other ways to deal with the ductwork issues I was having. He then got me an appointment for the following week to install a new thermometer, which that he will be installing. The company has an excellent employee in Aaron Smith.

Amy Lapidus

7 months ago

They came to check out our heater and are coming back. The guys were very nice. Joe came back. Awesome service!

Andrew Dubay

a year ago

Reyes was extremely professional, called ahead to let me know when he would arrive and was there right at the beginning of the scheduled two hour window. Got the job (washing machine shutoff valve replacement) done faster and cheaper than he originally estimated and made sure the work area was clean before he left. Will be calling ABQ plumbing and heating again if I need any more work done.

Wendy Rollstin

6 months ago

ABQ plumbing installed a new boiler for me. The team was professional and courteous.

Ruth Alexander

a year ago

Albuquerque plumbing, Heating & Cooling called me right away. Rodney Chavez was pleasant and professional, and was in time. Saved our holiday planning. Thank you

KL C

4 years ago

This is a great company. All the technicians were nice, professional and cleaned up after themselves. The job got done in the time stated and the price was very comparable to other quotes I received but their unit had better ratings than the other companies I contacted. The office staff is great on the phone also and I used their no interest financing. What more can you ask?

Guy Abbatantuono

3 months ago

Aaron Smith is great, very knowledgeable and professional.

Anneka Baker

7 months ago

I was very happy with Trenton's work. I showed him where everything was at and he went to work. He removed the clog, showed me what he removed. He Cleaned up and took my card info and was on his way in under an hour. I will definitely use them again

Susan Friedman

6 years ago

In 41 years as a homeowner in Santa Fe, I've rarely had such a pleasant time with a major and expensive project and felt so comfortable about the price (retrofitting our Santa Fe adobe house with high-wall ductless air-conditioning units). The ABQ Plumbing electrician, since he was here anyway, volunteered to have a look at an unrelated, long-standing insolvable problem and succeeded where others had failed. The whole A/C job only took 3 days. We had a lot of men in and out of the house and every one was competent, polite and eager to please--considerably beyond the level I've come to expect. And, boy, are they tidy. One man drilled into the wall while another held a vacuum right to the hole to suck up all the dust. The new units are working like a charm, and we can't wait for the temperature to rise.

Robert Maestas

a year ago

I had an appointment between 5 and 7 pm for a technician to come fix the new swamp cooler that was just installed last week because it stopped working. No technician ever showed up I was contacted by the dispatch at 8:24pm and was asked if a technician was here repairing the unit, I said no and was told that they would be here shortly because the original technician was Stuck at another job is what the dispatcher told me. I made another call at 9:27pm and I talked to dispatch once again and stated that no technician has shown up yet. This is NOT GOOD BUSINESS! It Is very hot and I feel I was totally ignored. I have work tomorrow yet I have to stay up because a technician is supposed to be coming. VERY UNHAPPY WITH THE LACK OF COMMUNICATION and LACK OF ACCOUNTABILITY from Albuquerque Plumbing, Heating, and Cooling!! If I could give less than one star I would!

lauratrumbull

3 weeks ago

Mario fixed the leak in my bathroom sink quickly and professionally. He has a great sense of humor too.

A E

3 years ago

Came out on a holiday. Had an appt scheduled for 5-7 pm but they let me know they would be coming even earlier, 1:30 pm. Peter was very professional and courteous! Got the job done quick. Very grateful to have them open! Having no running water is no joke!

Stephen Weiss

6 years ago

I'm very pleased with the service Jason provided . Another professional recommended I replace the bath spout and plumbing as far back as possible which would have been costly. Jason inspected the existing spout and determined that the problem was only at the very tip, and that by replacing the spout only the entire problem would be handled. My cost was $81 + tax. I'm very happy! Thanks Jason!

E. John Madrid

a year ago

Great Workers eager to help with simple & more complex Electrical issues! Daemon & Ebony did a great job listening & understanding just what our needs were! Great communication & very friendly cooperative & problem solving techniques

Roger Gamble

4 weeks ago

Justin was prompt and professional during his service call. He had the needed part on hand so no return visit was necessary. He identified a maintenance issue that I would not have noticed, and provided on-the-spot estimates for modifications that will make my cooling system more efficient. I won't hesitate to use this company again!

Becky Johnson

a year ago

AC unit quit working and they were there early the next morning and had the unit running that same afternoon. Tech was friendly and very knowledgeable. Would highly recommend this company and will use them again should the need arise.

Shannon Cassidy

9 months ago

We had a complicated issue with a mother board replacement on our heat/air system. Our Tech, Cortez really stayed with it to get it right. Very honest. They also stood behind their work. Recommend.

Derek Barnhill

a year ago

Orlando was great showed up early, educated me on work that needed to be done, he was very professional I think I finally found my company.

Bob Furey

4 months ago

Very professional and knowledgeable. Pete Chavez has been great to work with. And I can tell he’s a good team leader based on the comments his crew members had to say about him.

Jana Wozniak

3 years ago

These guys were to our house within an hour of calling them after our furnace went down. Tony was excellent; he quickly identified what he thought was the problem, explained everything clearly, and walked us thru the next steps. Highly recommend!

suzan harris

2 years ago

I called them for a quote for upgrading an electrical box and running wire out to a shop. They showed up on time, wore a mask and were gracious and courteous, answering my questions. As it is my landlords house we haven't gotten the go ahead with the quote, but I appreciated the quote and the quick responses.

Ernest Eaton

2 years ago

Cameron came this morning to perform annual maintenance on our tankless water heater. He was prompt and very courteous. Answered all my questions. We have an annual maintenance plan with Albuquerque Plumbing,Heating. They continue to be prompt, courteous and helpful at all times. Very satisfied with our service call and highly recommend them if you are looking for a quality company to meet your HAC and plumbing needs.

Cynthia Schreurs

2 years ago

This company does great work and the people working for it are always helpful, pleasant, and professional. Thank you Cameron for your work today. I appreciate that ABQ Plumbing reconfirms appointments before, and the day of service and sends a text with a photo of the person and some information about the person who will be working in my home.

Isaac

4 months ago

Kevin was very informative & went above & beyond with his service.

Vickie Martinez

3 years ago

My fall heating/cooling service was provided by Garrad this afternoon. Garrad was very thorough. He methodically evaluated all safety issues related to starting up my furnace for the winter. The Mastercool unit was sealed up for the winter without white scale on the roof or exterior of the house. Great Service. Thanks Garrad!Veronica Martinez

Maria Ahumada

3 months ago

Evaporative cooler installation, very happy with the service, technicians very responsible and hardworking.

Ana Mastrogiovanni

3 years ago

Dallas Bart, from Albuquerque Plumbing, came to service the seasonal change from swamp cooler to heating systems. This was my first experience with this company and it was a very positive one. Dallas was in time, professional and courteous. He checked everything to make sure the units were safe and no carbon monoxide was present in the environment. Great service from Albuquerque Plumbing!

LAL

a year ago

Travis is fantastic! He is very thorough, very knowledgeable and very friendly! He answered all our questions about the furnace and made sure everything is working properly!

Heather Eastman

a month ago

We were given a four hour window for swamp cooler maintenance at two separate homes. One truck and tech arrived for each house at the same time, and early! Jerry and Tyler were quick and efficient. They shut down the furnaces and got the coolers up and running. They were so kind to the old ladies who live there! They were patient and answered all of their questions. I’m so glad that Heather S. recommended this company! Worth every penny.We also just had Pam and Justin over to repair our swamp cooler. They were quick and efficient, professional but kind. I truly appreciated their assistance today. Pam had quotes for two different future replacement of our swamp cooler because of its sad state. When we are able to do so, we will give Pam a call!

Rachael Porlas

2 years ago

Jeffrey Paisano replaced a toilet, did an excellent as well as a very professional job. He showed up on time. We very notified by email that he was in his way, together with his picture. Thank you Jeffrey for doing an excellent job!

Shawn Horne

3 years ago

My AC stopped working today. called and kurston kramer was the tech assigned. got my ac running until he can get back out to complete repairs early next week. Very professional. he will be the one i request for any further maintenance.

Janet B

5 years ago

The technician, Kevin, called ahead of his arrival and arrived on time. He told me the options for my repair, and I selected the most comprehensive. He performed the work quickly and well, and gave me additional instructions for keeping my shower hardware in good condition. Excellent service!

Lisa Montoya

7 months ago

I’m very happy with the work! Fast, came the same day I called AND very clean.

Kelley C Ulibarri

3 years ago

WE HAVE A NEW HEATER!!! Thank you Travis for your knowledge and professionalism.Travis responded to our service call. After looking at our 16 year old heater (that had not been serviced professionally) it was determined that we would have a new one installed. After talking with Travis we felt comfortable with him and preferred to wait until he was available to install our unit. Well, this past Tuesday we had our new heater installed and it snowed yesterday! We love the new heater...thank you Travis and Bradley.

Jeffrey Hanes

4 months ago

Didn’t have the parts needed the fist time, so I was billed again for him to come back and then the handle wasn’t installed properly and they now have to come out again. Office said they might have to bill me again! Are you kidding me?

Kathy Felix

2 months ago

My experience was excellent and I highly recommend !!

Marie Velasquez

a year ago

Greg was amazing! He arrived early. He was nest an clean in his work. Gave my a quote which was right in point. He followed COVID19 measures. Just a pleasant experience all around!

Ed Kappus

2 years ago

Probably one of the most overpriced and clueless contractors I've seen.On some general HVAC and electrical inspections, they quoted an AC and Furnace replacement as being $12,000. Insane when compared to the competition. They also took multiple measurements of a ceiling fan, yet showed up without a tall enough ladder to get a proper inspection completed.The only service we entrusted them with completing was the replacement of 4 recessed ceiling lights. Again, the contractor showed up with the wrong ladder size and had to come back. Once finally completed, the charge was close to $400. For 4 lightbulbs. Wow.Go with practically anyone else. You'll save time, money and your sanity.

Melissa B

4 months ago

After using several other HVAC/Plumbing companies here in town over the years, I've stuck with Abq PHC for the last few years. They work the hardest in keeping scheduling, dispatch, technicians and billing in sync. On occasion we have had some confusion and even some accidental over-charges and every time they work with me to figure out what's fair. They are professional and are always striving to make their customer experience as great as possible but without charging us an arm & leg.

Scott Conner

9 months ago

Johnny was timely, responsive to my questions, and professionally thorough in draining my water heater, shutting down my swamp cooler for the season and checking C0 2 levels in the house. They are new to me so they made a great first impression.

anthony f temer

a year ago

I will probably not use Albq Plumbing again, not that Orlando and helper did not work hard. They did. Things like 370 dollars to do a leak detection that was totally off and still charged me, trip charges when they leave and return. The project started on Feb 10th with detection service that day and could not or would not start work on Thursday or Friday but would work weekend at overtime rates. I'm into them for over 400 so they scheduled the 15th of Feb,, hmm 5 days without water.Orlando arrived at 8:15 Feb 15th it took 6.5 hours to locate the leak after using leak detection services on the 10th which were all off by 15ft. They tore up lots of driveway to locate the leak the old fashion way by hand. Once located the break was fixed in about half an hour. Now the filling and repair of the driveway was less then desirable looking very ghetto and not finished to try and match the driveway. For the cost of the job I would think it would have looked clean after all said and done.

Michelle & Matt Mantanona

a year ago

Jerod and Jacob was extremely professional! Jerod level of customer service is the epitome of what companies at all levels need to have. This company is better because of him and provides an increased competitive advantage over others in the industry!

Sujata Chouinard

4 months ago

Beware when hiring this companyCalled to have them come out to service our AC unit before turning it on for the season. After a bit of the technician being here, it became clear that he was performing some sort of assessment rather than routine servicing. My husband and I spoke with him about what we had actually called to get set up, and he directed us to his supervisor Nathan. Spoke with the supervisor about this miscommunication and how we felt misled and still have not had the service we actually wanted performed. Nathan told us the scheduling department had made an error but that there is nothing he can do and they “don’t offer discounts”. We weren’t asking for a discount, just to have the correct service performed!They charged us $150, to tell us that they want us to hire them for an additional $2500 service!Very sketchy business practice in my opinion, definitely beware if you choose to go with this company. They will not own up to mistakes or have any desire to work with you on a solution. Disappointing to see this behavior in our community.

Wayne Bodmer

a month ago

The estimate crew was on time, polite and very fair and answered all of my questions. Definitely add this place to estimate if you’re doing the 3 estimates deal.

Eileen Maddock

4 weeks ago

When my AC died during a recent heatwave, I was not optimistic about getting quick service. I called several companies and Albuquerque Plumbing, Heating & Cooling sent someone out that same day. Carlos, who answered the phone, was just terrific and really listened to my needs. He truly wanted to help me.When Kevin arrived, he quickly assessed the problem and gave me clear information about my choices and the cost of each choice. As he began the repair, he explained each step to me. He was professional and pleasant and answered all of my questions. Next time I require service, they will be my first call!

Patricia Mork

3 weeks ago

Aaron was early. Called prior to arrival. Professional

Cynthia Kelly

2 years ago

They came quickly. The tech was professional, courteous, detail oriented, and VERY thorough. He explained every aspect of his work with photos and narrative. He practiced all covid safety practices. The only downside was that it was really pricey. Good service.

Steven Salazar

4 years ago

Worst display of professionalism I have ever had. I will not do business with this company and will surely advise others. Techinician was short with me and hung the telephone call up on me. I paid the service call balance via a link he had in his own email he sent me and insisted I hadn't paid because he has no such system; truly incompetent. He must've been upset about making a weekend service call and took it out on the customer.

Eric Oliver

7 months ago

Greg and Kevin were prompt, professional, friendly, and fast! We will use Albuquerque Plumbing, Heating, and Cooling for all of our needs in the future. Absolutely the best experience we've had with plumbers ever!Had to use them again and I can not speak highly enough of this company! They are the best in town!

Zachary Markham

7 years ago

I just moved here from Arizona and upon moving into my new house I realized the cold laundry valve was leaking. I called this company because I saw they had good reviews on google. Anyways one of their plumbers came out and looked at it and gave me a price of 150 to replace the valve which I thought was pretty expensive compared to some plumbing jobs I had done in az. Anyways I said yes because I just wanted it fixed. Then 5 minutes later he called me in and said he messed up on the price and said it would be $175 and he also told me he might need to replace the whole valve box too which would cost $275. I kept asking why would you change the whole box if I just needed the cold valve replaced but he didn't really give me an answer. This is when I got suspicious he was just trying to charge me more to make more money for unnecessary work. Anyways after about 5-10 mins after that price increase he told me he might have to bump up the price again because he didn't know if he could get the valve nuts off. It seems like if you're an experienced plumber you would have a pretty good idea of what you're facing and not keep increasing the price every couple minutes. Anyways I asked him if he could just try and see if he could get them off before he changed the price and amazingly they came off..... after all that he said he had to run to home Depot to get the valve which I thought was peculiar because he knew coming into my appointment I needed my valve replaced. Anyways when he returned he told me that he could only find quarter turn valves and not full turn ones like I had before. I told him I didn't mind that and he responded that because they were quarter turn though he would have to add on $50 to the estimate... how would that increase the price by $50??? I thought this companys business practices were very shady and deceptive. I will never be using them again. The only reason I give 2 stars is amidst all this bad business practice the plumber that came out was actually very nice to me and my wife besides that I can't say anything good about this company.

Jaye Tenen

10 months ago

I have used Albuquerque Plumbing since I’ve moved to Albuquerque, it’s now 5-1/2 years. They have always been very professional. Their work is excellent and they are very customer service oriented. Mike, the manager , has been very fair and understanding of his loyal customers. And the technicians are well trained and extremely knowledgeable. I just had a job done by them regarding the water heater and Joe and another technician were excellentThank you Albuquerque Plumbing for all your great business practices. And your expert technicians !!

Laila Farcas-Ionescu

9 months ago

Outstanding service! After dealing with several sleazy contractors- ha! I bet this is the norm lately- we were pleasantly surprised by the service provided By Alb.Plumbing Heating and Cooling. Justin Ulibarri was a pleasure to deal with: intelligent, professional and really a nice person. Our heater problem was solved easily, Justin told us we don't need to replace a part that other contractors were urging us to have changed! He fixed what needs to be fixed and also replaced the thermostat. We are extremely happy to have found a company that operates based on honesty and respect for the client who does not really know much about the business of cooling/heating.

Carla Comiskey

3 weeks ago

Chris was very professional and did a thorough job. We are very happy with the result

Jay Clark

2 years ago

Couldn’t be happier with this company. They did everything they promised timely and efficiently with no headaches or hassles!!! Vicente our tech was extremely professional and efficient. He actually seemed to take pride is in work and it showed!! I would definitely recommend this company hands down. Thanks Albuquerque Plumbing and Heating for job well done as you have earned a customer for life!!!!

Joshua lima

5 months ago

Awesome company. Came out to my house on time and cleaned out our rear bathroom clog quickly. Very knowledgeable when asking questions to prevent future clogs. I went with them because of the 1.5k plus reviews and almost 5 stars. It's very hard to get people to review and when you see that many reviews over the competition it means people were so pleased with the service that they left a review. I see why. I will definitely be using them in the future.. especially for preventive maintenance.. also one of the few companies that actually answered the phone👌🏼

Stacy Stramel

a year ago

Josh was very professional, knowledgeable, and friendly. He took his time to explain options and he gave opinions when requested. I enjoyed reading his bio prior to his arrival! Nice touch! Appreciated that he wore a mask appropriately throughout our meeting. I learned so much. Ultimately I choose Albuquerque Plumbing to replace my HVAC system because if my interaction with Josh. Very nice man!Update: Had to a plug in for Peter the service man who installed my new HVAC system. Truly can’t say enough good things about him and his team. They were timely, professional, personable, and honest. I plan to request Peter every time I need a plumber! Highly recommend!

Veronica Vigil

2 years ago

Orlando and Nathaniel were fantastic! They were prompt, friendly, walked us through the entire, very difficult repair. We would be without heat AND water right now if they didn’t work their butts off today.

David Babington

8 years ago

On Monday, David came out to fix a swamp cooler we had been having problems with. He arrived on time after a courtesy call to make sure we were home. He proceeded to fix the problem which was not easy. The repairs were done in an outstanding manner and David was very professional and even stayed after a normal quitting time to make sure we were up and running for the hot weather. We will have David do our changeovers come fall and spring. I highly recommend David and Albuquerque Plumbing.

Tanzie Judge

a year ago

Michael was very professional and curteous. He explained things very well and was able to help me solve several electrical issues I was having. And at the end of the day, I did not feel overcharged. I would highly recommend.

Pamela Giron

3 years ago

Tanner did a great job. I was not home at the time of the visit, I trust the company and the Tanner to be in my home without me there. Tanner also noticed that the toilet near my furnace was constantly running so he went ahead and fixed the simple issue while he was there. Thank you for your hard work and taking the extra steps to fix the toilet!!!!!

Michael Schaffer

a year ago

May Landlord had bought a Water filtration system at Costco, and had ALBUQUERQUE PLUMBING AND HEATING put it in. After having them put it in the water filtration it still does not work. My landlord wanted a professional. They are overcharging customers, and when there is a problem they blame it on the customers who did not do the work!!!!!! Shame on them!!!!!! Going to talk to the manager Monday!!!!!!!MY LANDLORD IS SO UNHAPPY!!!!!!! NEVER AGAIN WE WE USE ALBUQUERQUE PLUMBING & HEATING!!!!!! NEVER!!!!!!!!!!!😡🤬

Sonia Torres

10 years ago

I had several sprinkler pipe/valve leaks, the first company I called was not helpful at all. The second company I called was Albuquerque Plumbing. The lady that I spoke to was very welcoming, so I decided to set up an estimate for one of their techs to come out. I was thinking in my head that this is going to cost me a fortune! The tech gave me a price and I was shocked, it was lower than I expected and it included all the labor & parts. I told them to go ahead and repair it.As the process started they began to realize that I had more issues than we thought. They ended up repairing my whole system at NO EXTRA charge. They stood by what they had originally quoted me. I was so please and excited that I would strongly recommend this company!!

Alex Sinclair

2 years ago

Tanner stopped by to give me estimates for two jobs. He was friendly, professional, and answered all of my questions in detail. He is very knowledgeable about HVAC issues and suggested a few options for me to consider. He pointed out the pros and cons of each option. I was able to receive the estimate a few minutes after we spoke. I would highly recommend contacting Tanner and ABQ Plumbing and Heating in the future!

Mark Ogas

4 years ago

Unfortunately, ABQ Plumbing sent a new employee out to service our AC and to clean coils and so forth. The Tech left the job without doing a simple operational function check and left the job without a working unit. We were forced to hire a different HVAC company and the service man got the unit operational in 5 minutes. Since it took a few days to get another serviceman out to check the system we were unable to stay in our house due to the high heat environment with a disabled system that was an easy fix to get it operational once again. ABQ plumbing cost me three nights for a hotel stay and it was completely unnecessary expense if the Tech would have completed the job. I understand there are problems but when the problem is ignored and there is no customer service to rectify an issue. Then all that tells me is the company doesn't care or it doesn't have the skills. And leave a customer hanging with the in operative AC unit that was operational prior to the service call??? Come on Man...

Larry Wolfram

6 months ago

Chris was knowledgeable, professional and timely. He was very transparent on what everything was going to cost and showed me everything about the repairs when he was completed.

Ted Zura

3 months ago

Very friendly, professional and knowledgeable. A+!

Don Lewis-Kraitsik

5 months ago

Brian provided excellent care.
He was prompt in arrival, efficient in his repairs, and very clear when explaining the problem and the repair plan.
We were very pleased with Brian's service.

Veronica Garcia

2 years ago

A++ service from start to finish! Vincente arrived after a quick call to let me know his eta (10-15min). I was also sent a courtesy text beforehand to let me know who my technician would be-with a pic). Vincente was professional, masked and prompt. He provided an estimate before he began the repair (leak beneath sink), replaced all parts like new! Much thanks! I'll be referring my friends to you, APH&C!

Frank Ortega

a year ago

First Class quality service performed by Corey and his Partner, sorry I missed his name. They were able clear the line in timely manor, very professional!! Thanks!!

M C

a month ago

Mario is awesome, professional and knowledgeable.
I'm always pleased with Albuquerque Plumbing and heating services.
Thank you for finding me an available appointment today. ☺️

Sandy

11 months ago

Mr. Torres was very informative, polite & respectful. He gave me several options with prices and said he would also email these results, which he did.
Because I have such a strict budget, I chose the other guy this time, but will definitely keep Albuquerque Plumbing & Heating on my list of who to call.

Michael Bird-Romero

10 months ago

Mr Hartford was very professional, respectful, courteous and thorough, I will use him and the company he works for in the future! Respectfully Mike Bird-Romero

Kim Caballero

4 years ago

Honestly, I will never use this company again. Heard about them on the radio. Paid to have a service contract. In the year of the contract not once did my filters get changed. Not sure what was done but when my unit went down they wanted to over charge me to fix it. Called another company to come out and fix it and come to find out my unit only went out because the filter was never cleaned or changed. So not only do they over charge but they don't do what you pay them to!!!! I am considering legal action in talks with a couple lawyers. But save your money find a good company to use.

Jon G

a year ago

Andrew was an amazing tech! This place was the only one that could come out same day. Which is what I really needed after my family was without ac for 2 days over a holiday weekend. Earned a lifelong customer here with this experience, thank you!

Dana Liolios

a year ago

I have used this company several times over the years and they are top notch. A special shout out to Rodney who was amazing and extremely knowledgeable about upgrading my electric. Ask for RODNEY! He rocks!

Veronique Pacheco

a year ago

Very polite service when called concerning AC. Albuquerque plumbing and heating installed new AC last summer and pump barely lasted over a year and the price I paid for new pump was WAY overpriced. Technician who came out was polite and knowledgeable. I will look for a local company that is more reasonable in their pricing.

Bill Barham

3 months ago

Travis and Nick were great. Both were professional and did quality work for a replacement of EVAP cooler.

Ashley

4 years ago

Everything and more to be expected from a service company. ABQ plumbing never seems to disappoint, from the person who answered the phone to the techs that came out and did the work. Denise was friendly and made me feel like the problems we were having with our heater was her number one priority. The tech Aaron & Nicholas were professional, thorough and they arrived right on time. When we had to call back due to more issues the level of service never changed. The next day Anthony & Nate came out first thing in the morning to address the problem. Every experience I've had with this company has been great! These people really seem to enjoy what they do. Thank you again ABQ Plumbing Heating & Cooling!!!!

Smoking FACEpelt Outdoors

2 years ago

If I could give ZERO stars, I WOULD! Terrible experiences with them from the beginning, 5 years ago.We had just bought a house and had them quote us to replace the entire HVAC system in it. We accepted the quote and then after they began work, we were told their guy had misquoted the price... by thousands of dollars! No discounts given, nothing beyond a worthless apology. After the install was done, the unit wouldn't hold freon, it kept leaking out. They tried to charge us more to fix their poor installation claiming we were responsible for the cost of replacing the freon.We also had them contact the drywall repair for the sections of wall that had to be opened to complete the install work, that was one of the worst drywall jobs I have EVER seen, totally shoddy. The tape peeled, the texture looked like a toddler had done the work... SHAMEFUL!Now, five years later, we find out that the installation warranty is only ONE year, so the water leak in the system is NOT covered! Sadly, because I feel that the company that did the install should service the equipment, I agreed, reluctantly, to pay the diagnostic service fee to have them come figure out what is leaking and why; MY BAD. The person who took my call told me that the price for service on July 4th was double, as it was outside normal business hours, so I told them to schedule us for standard hours service. She told me my service window was between 8 and 10 am today, July 5th, but the technician never showed and nobody from the company ever called to communicate a delay. I finally called to find out that they had double booked our appointment time and was told 5pm would be the soonest they could get someone here. I demanded to speak to someone with authority because I wanted some kind of compensation for THEIR poor service. After being transferred to someone else, I was then transferred back to the person I had just asked to get me someone with authority, and told by her that the service manager said he would get a technician out in about an hour. Here I am, almost three more hours later, no technician, and once again, NO communication from the company!NEVER AGAIN! Worst costumer service experience from beginning to end. Save yourself the money, a HUGE hassle and a major headache... Find ANOTHER company from the get go!

Eric/Coleen Garner

3 years ago

This is the second time I used this company. Both times I had exceptional people and service. They call ahead of time, they send a picture of who's coming over. They are knowledge, fast and reasonable in price. I will definite use them for all of my plumbing or heating needs!!!

Madelyn Hatch

5 months ago

What an awesome company! Called first thing this morning to see if I could get someone out to find a water leak between the water meter and house. By 9:00am Peter Chavez and Chico Miranda were here and within the hour found the leak and had scheduled appointment to have it fixed between 1pm and 3 pm today. Joseph Walker and another technician were here by 1 pm. By 4 pm they were done and I had running water again. I can't say enough about the very professional team that Albuquerque Plumbing has. Awesome Job!!! Thanks again!

Colin Monroe

a year ago

Expensive, but you get what you pay for with these guys. Joe was super professional and friendly; their automated service was good, and the calls to schedule went smoothly. Installation of a new faucet and garbage disposal went well with no real hitches, and Joe made sure that it worked right. I paid about 1.5x what I was expecting to pay, but the service was phenomenal and the work was excellent. Would recommend!

Alan VanMeter

5 years ago

Excellent response and they kept to exactly how they would verify, and contact me before the tech came out. Extremely professional office staffing. The techs were also prompt, on time, and performed very professionally. Everything they promised they would do, they did expertly, and at a very reasonable price. I have found a new plumbing service

gloria wilson

a year ago

Hi, Everyone should know that your company Albuquerque Plumbing, Cooling and Heating is the BESTCompany in Albuquerque and surrounding areas for their Plumbing Needs.Your employee Reyes, found the PROBLEM quickly and Eric FIXED IT!My Anxiety about this Huge leak in my house was Scary for me (as I am a widow and on a fixed income) But your Great Employees Saved my worries in a matter of several hours and the cost was so within my budget.Thank you from the bottom of my heart. I would Recommend this Company to EVERYONE who has a problem with their home.🤗Gloria Wilson

Kevin McGuire

7 years ago

The best I can say about my experience with ABQ Plumbing is that they drove me to find an excellent, smart, affordable, licensed independent plumber. After receiving an estimate from ABQ Plumbing for $6,346–$9,335 both to repair a leak and water damage in the closet that holds my hydronic forced air unit and to remedy my household's lack of hot water, I was able to find an independent plumber who fixed everything for $1,248.The ABQ Plumbing service tech (I'm not sure whether he was a plumber) basically looked at the install date (fourteen years ago) marked on my hot water heater and said it was time to replace it. He also said that to repair the interior water damage, they would have to rip out my hydronic forced air unit and the plenum (ductwork) that it sat on to repair the water damage to the platform and drywall at the bottom of the closet. He also suggested the option of putting in a new hydronic forced air system, reasoning that I may as well put in a new system with a warranty if they were going to rip out my fourteen-year-old system. So I received a low estimate that included reinstalling the old hydronic forced air unit and a high estimate that included installing a new unit.By contrast, my independent guy told me there was nothing wrong with my hot water heater. The problem was that the builder installed a mixer valve, which sat in plain sight above my hot water heater, so that (as a safety measure) 140 degree water would go to the hydronic forced air system and 125 degree water would go to all interior faucets. The reason I wasn't getting hot water was because the valve was turned so that too much cold water was being mixed in. Simply turning the valve would have fixed the problem, but I opted for his recommendation to eliminate the valve and run 140 degree water everywhere. There was plenty of hot water then and still is many months later.Second, my independent guy said he could repair the water damage underneath everything by suspending the hydronic forced air unit with nylon straps and sliding out the plenum, so there was never a real need to rip out the unit.Overall, this experience was made slightly more egregious by calls I made to their customer service department, whose script is Thank you for calling . . . How can we exceed your expectations? I understand wanting to give great customer service, but not only did this question fly in the face of my experience, but I also felt sorry for the reps who had to ask this dumb and unanswerable question.I had a more basic service on a clogged toilet performed at the house prior to this estimate being given, and the tech that came out did a fine job.

Jason Dale

4 months ago

Aaron showed up the same day on time he was very knowledgeable. He found the issue right away and took care of it. Five star. Great job.

Chris C

a year ago

Tanner was professional, friendly and very skilled at his trade. His assistant/ apprentice was also very good (but I didn't catch his name). They worked great as a team and did a good job repairing my heater. This is a good company and I highly recommend them to anyone .

Patrick Logan

3 years ago

The customer service was great from scheduling the appointment to the completion of the job. The pricing was good and did not exceed the estimate. The plumber was very good and efficient. I have had previous experience with them from another residence and a previous employer and had the same quality service.

Ann Robusto

10 months ago

I had an emergency at 5am and I called around to see who was available. I called this company back to cancel because another service beat them to it, but it got rescheduled after I cancelled. I hope I don't get charged.

K L

3 years ago

Albuquerque Plumbing Heating & Cooling was easy to contact, quick to respond, and very communicative. They sent texts including the photo of the technician, the technician called 15 minutes ahead of arrival and also arrived within the times the company provided, and was professional, friendly and explained the diagnosis of the problem. I was very happy with the level of service and the company's care to ensure that its customers are safe in knowing who to expect. Terrific service that included clear communication throughout.

Patrick Herrera

3 months ago

Orlando was pleasant and explained and allowed me to watch him fix my outdoor faucet.

Greg Saenz

2 years ago

The appt reminder emails were greatly appreciated due to our hectic schedule. I was notified approx 15 minutes before they showed up. Cameron answered all my questions honestly and even told me that the additional electrical circuits that I had thought might be needed to be added might not even be necessary after my electrical panel upgrade was installed, saving me money. We will be scheduling to have the work done in the very near future. Ivan see why they are so highly rated !

Veronica Byrd

9 months ago

Pete was a refreshing experience in the plumbing field! He researched the best route to proceed for the work required, worked efficiently, and exhibited great customer service. We need more people like Pete!

Terri Hume

2 years ago

I am always quite pleased with the service this technician provides. Foremost he does perfect work. Also foremost: he describes the work thoroughly in terms which I understand, offers choices, he is very nice, and over the years I have come to trust him completely. If I could think of higher praise I would state it

Douglas Johnston

a year ago

Have used Albuquerque Plumbing for many years for our house and rental properties in the past but that stops today. They said it was a $89.00 service fee to look at a swamp cooler at one of our rental units.. Technician said they needed to replace barring and adjust pully and maybe motor and it would run $1,150.00. A new swamp cooler to replace would only cost $399.00. Then when I told him the price was too high for the repair he charged another additional $100.00 for diagnostics. Price for repair was OUTRAGEOUS!

Mark R. McClain

3 years ago

Our initial assessment and bid by Josh Miller was fair and timely. Our radiant heat was failing and we had to decide between forced air heat & AC combo units or 10 electric heat pumps (mini splits). In a three level home the best solution was to go with two units to feed old swamp cooler ductwork and add additional return air and heat vents for heat and AC.Peter Puglise and his crew including Erik, Darion and their supervisor JP did an incredible job of designing, installing and adjusting the system, airflow requirements and adding heat to rooms that had not had any of either in the last six years. These guys were very professional and knowledgeable of what would work and to balance three levels and 3300sf. They were all polite and did an awesome multi-week job! They were creative enough to figure out the best gas line and electrical sources to supply the two units on the roof without affecting aesthetics of the lines up to the roof or the ductwork on the roof visible from the living room.

Phillip Spikes

2 years ago

I called them back out to my review a previous service call. They replaced a gas valve on Tuesday and when I turned it on last night there was a high pitched tone. They charged me $140 service fee to ensure my safety after servicing a gas appliance. When I called to describe the issue and arrange for the visit they did not tell me there would be a fee.

Natalia Coggins

2 years ago

Once again, the quality and professionalism by the representative - Abdul in this visit - was exceptional. I highly recommend this company for all your home repair needs. They respond within the time set, sometimes earlier, and provide the best work.

Samantha Gordon

3 years ago

My parents have been using them for years, on and off with no issues. They used them to switch over the swamp cooler this last spring and were told that they needed new pads. They wanted to charge over $300 for just the pads. So my parents purchased the pads themselves for a little over $100. They then called Albuquerque Plumbing & Heating to get an estimate on the installation of the pads. The lady in the phone told them that she couldn’t give them an estimate, that it would require a tech to come out for $90 and then the tech would provide the estimate. Considering they were the ones who told my parents about the pads in the first place, that is completely ridiculous, especially when money is tight right now. The lady on the phone didn’t seem overly bothered when my father informed her that he would be going somewhere for all future plumbing needs.

Aaron S

3 months ago

Jeffrey Paisano came right on time. He was courteous, professional, and most importantly got the job done and in a timely manner. I would definitely recommend this company to my friends and family. Thanks Jeff !

Adam Newman

3 months ago

We had two AC units and a furnace installed in the spring of 2021. The installation was performed by two very young , but nice technicians. Unfortunately we have had 3 issues since the installation. The issues while under the first year of warranty were addressed rather quickly. However the plaster repair for water damage and rerouting wiring was never repaired. I ended up repairing it myself. Recently our upstairs a/c unit stopped functioning. Since then we have had at least four different attempts , over 4 weeks without an identifiable cause. Finally the supervisor came out. He informed us that it is well known that the batch of Amana units which we have are known to be defective.It seems like the initial technicians should have known about this but instead performed multiple unnecessary expensive tests. So far we have rearranged our schedules numerous times in order for one of us to be home when a technician comes out. So far they have canceled on us at the last minute a couple times. this company has a wonderful reputation, which is why we chose to trust them. So Going into the 3rd summer with a “relatively brand new” system, I’m quite disappointed to report that it’s not working.

Arroyocat Pumacita

2 years ago

A component on our new water heater failed. Albuquerque Plumbing, Heating & Cooling got someone to our house the same day. William Kleinstiver diagnosed the issue and confirmed the component would take significantly longer to get than an entire new water heater. They replaced the water heater (under warranty) two days later and we've had no further issues. We're impressed by Will's knowledge and his work is super tidy.

Lisa Chase

2 weeks ago

Travis, Travis, Travis was the main reason why our experience with ABQ Plumbing was so great. There were many other folks at this company who were great, but the majority of our communication/work was with Travis. He was SUPER professional. The right mix of professional and friendly. Some folks don’t know how to behave when they are working on your home, in your private space (bedrooms, bathrooms, etc.) - but he did - again the perfect mix of professional and friendly. There was one tiny, baby glitch, but the manager got on the phone with me, apologized, told me what happened and told me how she was going to fix it. CANNOT ask for more than that. Everyone makes mistakes, it’s how they are corrected that matters, and she was fantastic. Very happy to have them on our go to list for all plumbing and HVAC needs. If I could give them 10 stars, I would.

Patrick Conley

4 years ago

There is none better than these guys! Responsive, prompt, courteous, experts in the field AND a great bunch of people.2/27/19Once again Albuquerque Plumbing has proven to be the fastest responding. Most Professional, Courteous Company I have EVER dealt with! We had a problem this morning, I called and Greg was at my door within 1.5 hours and the issue was fixed in 30 minutes.You have my highest recommendation!!Thank you!

George San Miguel

4 years ago

We could not find the Clean outs so he had to go through the roof. it was a 3 hour process with changing blades and adding line to go down. But Jeffery was tenacious, and worked at it. Finally we saw results - he was pleasant, polite, throughout the entire process. He also gave me some great tips and recommendations for maintenance, and suggested that if i cannot find the cleanouts - to have some installed. i really appreciate being able to get an appointment the same day that i submitted the request. Great service from the get go! THANK YOU!

Tony Barrio

6 months ago

Very professional and friendly service. Luis came over to look at the water heater. He was very friendly and answered all my questions. Definitely recommend. He also gave helpful advice. If I ever need service I will use them again for plumbing.

Raul Martinez

3 years ago

Leonard Graham from Albuquerque Plumbing did a phenomenal job repiping the gas line on my aunt’s house. Additionally, he brought several appliances up to code and replaced the water heater. Leonard explained what he was doing throughout the whole process. He also thoroughly and patiently answered all our questions. I also dealt with the office staff on many occasions and was treated respectfully and courteously every single time. We are very pleased with the services provided and highly recommend Albuquerque Plumbing, Heating and Cooling!

Shane Peckler

3 years ago

Dumped some interior paint down my bathtub drain. ( Learned from that mistake lol) Called these guys after TLC tried and missed my 2nd appointment. The guy on the phone was fantastic and very personable. These guys got my clog out in 10 mins. Highly recommend!

Jessica Offutt

a year ago

This is the first time I've used your electrician services. Daemon was great. He explained the issues and each of the possible outcomes. He was polite and professional both to me and his coworker.You guys have a great group of employees and I stress a little less when I have a home repair I can call your company to fix.

Jeff Lunsford

7 months ago

We contacted ABQ Plumbing, Heating & Cooling to get a quote to install a ductless HVAC system in our home. They scheduled an appointment to survey the job and Josh Miller, one of their Home Comfort Advisors, showed up on time and quickly surveyed and quoted the job. He was extremely professional and clearly understood the complexities of installing ductless in an adobe home. We were impressed enough that we signed a contract right away.Work was scheduled to start a couple weeks later. Peter and Cameron were assigned as the primary installation team. We can't say enough good things about them and the work they did. The job took eight days to complete. They were super polite and conscientious throughout. They reviewed what they were doing with us every day, were open to input and making adjustments to the plan, worked around our schedule, did high quality work, and strived to minimize dust and clean-up after themselves. The process was smooth and we're incredibly happy with the end result. Thank you Peter and Cameron!

Nickolas Torres

4 years ago

Called a few weeks ago because our heater stopped working. Was unable to get an appointment for several days. Once they finally showed up I was told that they could try and fix my heater for around 2k but there was no guarantee it would work. The recommendation was to replace the entire thing. I was provided with two quotes for new units and neither of them contained any indication of what brand or model the units would be. I was later told this was due to technical issues and received a verbal commitment that I would receive that information by the next day. I never received this information and wound up calling another company who showed up the same day and were able to fix my existing unit for about half the 2k I was quoted here.

Abe Villegas

a year ago

No heat on a Saturday called and had Ben come out on a Sunday. Ben was excellent very professional, knowledgeable and had a great attitude for being a Sunday. He went above and beyond COVID precautions my wife needed to feel comfortable. He took the time to show me and explain what was going on or went wrong but he needed more time though to do a full evaluation of the rest of my system so he offered to come back free of charge to give me a good and explained estimate for the other things that weren’t an emergency.

Gary B

5 months ago

No surprise the furnace motor went out in the dead of winter. I must admit they were not my first choice, but other companies were days out. I give Erik Lebya 10 stars for doing an excellent job, and making sure our old furnace was perfectly safeto use before he left.I also give the gentleman I spoke to making the appointment for being so nice, honest, and up front with me, he gets high marks also.It was little expensive but they came right out, and I know I got a good motor. The very old furnace is runnng great now.

Kimberly Walker

a year ago

I am a travel nurse and have no experience with swamp coolers. Mine has been blowing hot air and was super appreciative for this company’s advice over the phone about the swamp cooler. Luckily, I did not need to use their services because my landlord came over and troubleshooted the swamp cooler. But thank you for talking with me and confirming that something was wrong.

Meredith Gould

2 years ago

How can a major appliance install possibly be fun? Hire this company to find out. Jose and Dimitri removed a standard water heater and replaced it with a tankless one over the course of two days, making course corrections as needed to accommodate a gas and other situations that emerged. I especially appreciated their attention to detail, ability to work clean, and very good humor.

Nancy Cobarrubia

10 months ago

I called after hours and received exceptional care. Orlando Apodaca arrived to our home and fixed the issue. He was very professional and knowledgeable. By far the best service I have received! Thank you Orlando!

Rysa Neige

a month ago

My central evaporative and a water heater died the same week! Pam at Alb Plumbing took the time to do 4 different quotes, so I had all the options. She also ran over at the last minute to drain the water heater so it would stop leaking while I sifted through the $ options. Pam and Justin knocked both out in almost exactly 8 hours just like they said they would, too. They are knowledgeable, commucative, and friendly!

Nancy M

4 years ago

Josh, Andrew, and Max did a great job on my HVAC installation and are really nice guys! If you have any problem, talk to them. They are very customer service oriented and will work with you to make sure you are satisfied with the work they do. Also, everyone I interacted with at the office was helpful and courteous.

Teresa Herrera

a year ago

The technician Gregory Torres was polite, courteous, quicker then I was expecting. Extremely helpful. Very easy to talk to. Thank you for everything!!

Mary Cunnane

9 months ago

Erik was very knowledgeable and communicated clearly. I appreciated his explanations about our boiler. I highly. recommend him for plumbing work.

rick ganster

2 months ago

Showed up early (they called first to ask if early was OK). Courteous and professional. Fixed the problem. Would definitely recommend.

Shelby West

6 years ago

After paying $80 for a quote to fix my heater, we were told it was going to cost around $600 to fix, and that may or may not fix the issue. When my husband came home that night, he found the damper had slipped, or been out of place, causing the heater to sense it was overheating. He put the damper where it should be, reset the heater, and now it's working fine. Glad I did not go with the $600 fix when it was just the damper needing moved.

S Campbell

a year ago

Thank you Pamela Giron for fixing my moms kitchen sink issue! You were very kind, on time, polite, helpful and did a great job! I will definitely choose you again for any other plumbing issues.

Richard Fortuna

a month ago

Outstanding as always great professional job.

Sandra Chavez

3 years ago

I have to say that Ben provided capable, professional servicing of my heating/cooling system. He ran into some difficulties because my particular manufacturer wiring was not in a standard (wrt to other manufacturers) configuration. Ben persevered and worked with the manufacturer's helpline and was able to get my system up and running. He was polite, explained what was going on at all times and I was impressed by his professionalism. My only issue was with a snippy administrative office manager; fortunately, Ben's great service overshadowed that interaction. There was another team member who worked on my home, but I did not interact with him.

Julia Potter

10 months ago

We are very impressed with Albuquerque Plumbing. We appreciated the ease and efficiency of scheduling the appointment, the use of technology to not only confirm the appointment but to provide information about the technician, and the excellence of the work performed by Daniel Hartford. Daniel quickly diagnosed the problem, had the parts to fix it on his truck, made the repair, and cleaned-up the work area nicely. He is a customer service focused professional. All in all, a very good experience!

Ruth Andrews

4 months ago

Great service by Pete and very professional to his work and my family another great service taken care of

Amy Lynn

4 years ago

We had to have our piping completely redone throughout our home. They did an excellent job. Very professional, cleaned up afterward, and all of our many questions were answered. I didn't hesitate to have them come back out for our ac/ heating unit inspection. Andrew came out this evening for the inspection and did an exceptional job. Even though he came out for such a late appointment, Andrew took his time to make sure the inspection was completed properly.

Christopher Cornelius

6 years ago

We had an unequivocally positive experience.Our air conditioner died just in time for a heat wave. Willby genuinely cared about our situation and did some above and beyond things to get our situation taken care of as quickly as he could.He was courteous and professional and - bonus points - even a fascinating conversationalist.

Matty & Bex

5 months ago

Pete and Chino arrived within a half hour of me calling ABQ Plumbing, Heating, and Cooling to remove and replace a broken shower cartridge that was stuck. Within an hour of arrival, the job was completed and the shower was functioning again! So pleased I called and grateful for the prompt service when I realized I couldn’t do it myself (and had to keep the water off to the house until the repair was complete due to my failed attempt).

E Vidal

9 months ago

Five stars and beyond only plumbers and techs I trust in my house and very friendly been using them for 15 years r longer..very dependent and trustworthy with estimates

Rebekah Wells

a year ago

Excellent service! Very nice and professional. Explained everything they were doing. My dogs were a little loud and they were very patient as I tried to handle and calm by the dogs down. Fixed the issue in a timely manner. Would definitely recommend and use again.

Sammy Benavidez

3 months ago

Justin did a great job!! He
Provided excellent customer service. Thanks Justin

Andrew McDowell

4 years ago

We had a very good experience with our sewer repair. Great people, great service, excellent and complete advice. Highly organized, too. When the digging turned out to be easier than expected, out final price was substantially less than the quote.

Clint Holtey

4 years ago

Furnace kept blowing fuses. The tech said it was a bad control board causing the short. For over $800 they fixed it, for a day, then the fuse blew again. When we called, they charge an additional service fee to come look at it because in their words, the problems were not definitively related. They found a couple wires where worn and shorting together, which once repaired, stopped the shorting and the fuse popping. I give two stars because the company ultimately fixed the issue, but I'm pretty sure I was sold an expensive control board (plus labor) that I did not need. This company seems far more interested in up-sells than helping people understand and fix their appliances. They were certainly eager to recommend a $10,000 upgrade to my system than to come back and find a short. My advise is to find someone else.

Elena Alexander

4 months ago

Gas Heater Diagnostic Test.
Excellent Company. Professional. A company is only as good as their employees. Again, Excellent Company.

Corey Reeves

4 years ago

These guys did an amazing job fixing a water leak I had in the wall of my master bathroom! Fast friendly service and had it fixed in no time... Cameron even answered a bunch of unrelated questions I had about water softeners, shut-off valves and water heaters being that it was a new house to me and I didnt know the locations of some things! I highly recommend these guys and I hope I never need a plumber again but if I do, I know who to call!

Richard McKinlay

8 years ago

I've been using Albuquerque Plumbing heating & Cooling for years. My first call was for a gas leak, my second for a water leak, and now a toilet replacement. All three times they arrived when scheduled, did excellent work, and they did not charge a fortune. I'll continue to call when I need professional work done.

Michael Salazar

11 months ago

The technicians and company were wonderful. They explained everything, showed me everything and were always focused on fixing my issue. A great company that truly values its customers.

Mike Pedroncelli

2 years ago

I had a great experience with Albuquerque plumbing repairing my heating boiler system. They got me scheduled quickly, sent two quality guys and got everything fixed in a professional and timely manner. I will definitely do more business with this company.

Paul Perea

a year ago

Don’t use this company WARNING!!!!I had my condenser removed so that they can roof underneath it and then reconnected. It has not worked properly since they touched it. They promised to make it right but once they got paid I never heard from them again and my cooler is still not working correctly so do your research before you hire these people because they have amateurs working for them Who are great at making excuses. I already know that anyone who has had work done by them has had to pay more than they expected. PS they NEVER contacted me.!

Jodi K

3 months ago

My technician was very knowledgeable and solved issues with my heating/cooling units that other companies I’ve used never were able to.

Sharon Evans

2 years ago

Greg came earlier than expected and was super friendly. He found out the problem immediately and fixed it quickly. He is very knowledgeable about plumbing!

Isaac Brown

2 years ago

Placed an request for a service call as my heater was not starting and my water heater were making some weird noises. Was expected to see a technician sometime the end of next week. Even after calling 5 other companies this was my earliest option so I went ahead and booked an appointment. I was even able to get just one with a cross certified technician so both heaters could be looked at, at once.Woke up a day later with a call asking if I would be open to doing it today, guy came in easily diagnosed my furnace and water heater and fixed their problems. Told me that he had pushed the AC repairs back in favor of doing heating repairs today as it was pretty much cold as all hell right now. Really appreciate the company and tech for doing so and am now able to be all nice and cozy.

Laura Majcher-Kimball

9 months ago

Courteous, friendly, professional and prompt. This is the 2nd time we have used this company. The first was a number of years ago for a plumbing issue. We would definitely use them again!

Jeffrey McElwain

2 years ago

I called at 8:30am. A plumber was scheduled from 1-3pm. The plumber called and came early. The problem was identified and repaired by 12:30.

Unnamed Account

a year ago

Completely ran through a red light at Coors and Montano, no signal lights changing lanes all the way down Montano and fourth Street all while exceeding the speed limit. I guess if you want the fastest service ask for truck # 54!

Matthew Barela

2 years ago

Daniel was prompt and super professional. He was a straight shooter and helped us get our system setup correctly. The original installer took short cuts and Daniel updated our system to a proper install.

Christy Lujan-Vigil

3 years ago

Asked them to come out to get a quote to install a new shower. Guy came out, took pictures (no measurements) then I didn't hear for 2 weeks only to finally get a call that they needed to coordinate with all the people the subcontract with. Still no call into the new year. Now that I see everything is subcontracted, I can have people do the same thing. Doubt I'll get a call back but definitely wouldn't go with them if they ever do call back. Maybe they should just stick to fixing plumbing issues.Update-Manager came out after this review and did measurements. Said I would have a quote in a couple of days. A week later still waiting. No thanks.

David

a year ago

Daniel H. was the tech that helped us with our toilet. Super knowledgeable, polite, honest, straight forward, and very friendly. I highly recommend Albuquerque Plumbing,Heating, and Cooling because of hard working employees and reputable techs like Daniel.

Mary Smith

2 years ago

Very professional and helpful. They just now finished the new ceiling lights. Lights are good but where switches were put in the wall, there was damage to the wall done by them. Cameron said they would need to call someone else to fix it and there could be another charge! What?? We will fix it ourselves but not professional. Also a hole in the closet wall where they were drilling! Wow. Very disappointing!

Rita Polanco

4 weeks ago

Everything that is heating and cooling was inspected and explained and proper maintenance was also covered so that I could understand and thank you for that

paul maestas

2 months ago

Arilliano provided the best service to my refrigerated air unit multiple times. Cannot express the gratitude and service Albuquerque (arilliano) plumbing, heating & cooling has provided!

Ray Madrid

4 years ago

This company is a blessing. At the start of the heating season and all plumbing companies were backogged 2-3 weeks. I had a water heater emergency that couldn't wait three weeks, they freed up a tech to come and fix it for me same day. Highly recommend these folks.

Tammy Stanley

2 months ago

I love Albuquerque Plumbing!!!! It was a great experience to have someone happy on the phone making my appointment. Listening and then asking all the right questions making sure she understood my needs. THE NEXT DAY, which is today, they showed up ahead of schedule, waited patiently for me to arrive. Very knowledgable with great communication skills. They left and within 30 minutes I had a quote in my email, ready to schedule the work to be done. I am now going to tell everyone I know to call Albuquerque Plumbing, Heating & Cooling. Customer service is everything.

Wayne Hatcher

2 years ago

The techs that showed up (after midnight) had been on the clock a very long time already but still had a pleasant and professional attitude. They got my A/C diagnosed and fixed quickly.

Quality Painting Specialists

4 months ago

Hands down the best company! Their staff are happy, trained, and treated well, which translates into quality service for the customers. Their focus is on outstanding communication with the client.We love working alongside ABQ Plumbing Heating and Cooling!

Sharlene Sanchez

2 years ago

This was the ABSOLUTE worst company to use. We were suppose to have two technicians to complete this 2 hour job. Only one showed up, the other showed up late. They were hired to use a jetter to unclog our drains. Simple enough, but when these professional plumbers came out, they watched our business flood with hazardous waste. Not only did they watch it flood, they stood and watched my husband and I desperately trying to MOP this up with ONE MOP AND ONE BUCKET. I even had high heels on at one point!!!! Never once did they offer to help clean or even suggest something to help us with the mess. Later, we had my son bring a wet/dry vacuum from our home. My husband attempted to soak up as much as possible as I tried moving our important valuables from our BUSINESS out of the path of toxic sewer water. One technician was taking either video or pictures as we were mopping! The NERVE!!! We were not prepared for this. We did not even have proper cleaning gloves or gear to protect us from this hazardous waste. Not once did they ask us not to touch or get near the sewer. UNBELIEVABLE!! We had Fleming Chemical janitorial supply company come and they brought their KAIvac machine, cleaning supplies, dissenfectants, gloves, mops, etc. and they took over immediately! It was a MADHOUSE! The two technicians were conveniently outside drinking their water while we cleaned up THEIR mess!! Soon after, they came in with the bill, (which was OVERBILLED) and with a CLEAN UP FEE!! What??!! My husband asked them how them planned to clean up and the technician mentioned that he had a Dry/Vac machine in their VAN!! REALLY??!!! You mean they had what could have PREVENTED ANY OF THIS MESS in their VAN???!!! What is wrong with these technicians???!!! I am ABSOLUTELY APPALLED by this company. Good luck to them in the future. This was just a summary of our nightmare-there is so much more!!

Leo Pacheco

a year ago

This Company did a very good job with our plumbing needs the second time around. Had a loose toilet that was giving us an issue. Tech came out and was very knowledgeable with how to fix issue. Very pleased with the result.

Daniel Novak

8 months ago

They've done good work for me before but also wanted to charge 90 bucks for an estimate

adam Vigil

2 years ago

Bryan and his partner were on spot in doing the job and fixed the issue in a positive and productive matter. They were very knowledgeable and explained everything they did and made sure the system performed within standards

Diana Garcia

9 months ago

Robert Heginger is da bomb technician. So kind and knows his business. Very responsive and responsible!! Five stars to him!!

Phillip and Sandy Warnock

a year ago

Erik Leyba was great! He was diligent in researching prior work on our heating system to determine that additional work was needed. We will continue to use Albuquerque Plumbing and Heating for future needs!

Nancy Jinks

2 years ago

Preston Talbert called to prior to arrival. The company sent me a photo of the repairman so I could be assured of who would be performing the repair.Mr. Talbert was professional, ID himself, reviewed what was the concerns, stated what had to be done & explained the company warranty on the service call. He also gave me an approximate time frame for the repair. He exercised patience & explained the procedural steps when I had questions. Prestion was personable, ensuring the area was clean, dry & neat after the repair. He asked if I had any questions or concerns after the repair.I was very impressed with the promptness of the call response, service person (Preston Talbert) & charge for repair. I will call this company again for repairs. I highly recommend.

Jason Intini

a month ago

The AC in our new home started to struggle after I installed a new filter. The team at ABQ Plumbing identified the issue and fixed the air flow. Our AC system is a bit older but running like new now that we had professional service from knowledgeable technicians.

Tania Radinson

2 years ago

Our technician William Kleinstivedid a great job in diagnosing what was wrong with our old AC unit and installation of the new unit. He was very knowledgeable, professional, and overall a great technician. Would highly recommend to anybody!

Fred Ro

2 years ago

This was a second call for an issue that needed to be re-diagnosed. Orlando (second technician) listened and was thorough. He represented the company well to ensure the issue was solved correctly. We really appreciated this when addressing a serious problem that needed professional attention.

David D. Kneale

3 weeks ago

First I would say that the 2 technicians who finally came to the house did a fine job. But the office staff did not do such a fine job. It took 3 appointments to get this repair job done. First appointment was on 12 JUL 23 anytime between 1-3pm. They were a no show. Made next appointment for 17 JUL 23 to have 2 items addressed; 1 estimate & 1 repair. The technician showed up but only did the estimate. He stated that his work order only listed the estimate. He did not have the parts to make the repair. Made another appointment for 1-3pm on 24 JUL 23. Again no one showed up. When I called the office, the gentleman told me I was still on the schedule but from 3-5pm. I corrected him and after a brief “on hold” he stated that the technicians would be here in about half an hour. It appears that this is a relatively small company who takes on too many jobs. Either they don’t have enough staff to complete all the jobs or their scheduling people are not competent. Needless to say, I will not be using this company again.

H LOZANO

6 years ago

Came out and didn't fix problem. When we called to have them come back to fix the issue they wanted to charge us again after charging us $400 the first time. Didn't want to honor or warranty their work, now we will have to pay someone else to come out again.

Patricia Mcpheron

8 years ago

I have used Albuquerque Plumbing Heating and Cooling for several projects at two different homes and each time they have provided professional service. They are prompt and prepared to complete the work. Several times they have helped with issues w/o charging. They installed my heating and cooling system and did an excellent job. Staff and technicians are very professional. I would highly recommend this company.

Jennifer Kindred

2 years ago

Jose, Dimitri, and Pam were fantastic! Jose trained his team on installing a water softener loop. I can't wait to have better water! Thanks ABQ Plumbing!

Rachel Grady

2 years ago

To make a long story short, we had a really horrible company through our home warranty company come out last year to repair our HVAC and it ended up going out again this year in the hottest week of the year. We reached out to ABQ plumbing and heating for an emergency consult and Marcos came out at the scheduled time. He was upfront and honest about our HVAC system that it needed replacement. He made sure to test our furnace which was working well, so we only needed the AC unit. We were planned to go to Arizona the day he came out to work on it and had our in-laws coming out the same weekend to stay at our house x 2 weeks. He understood our dilemma and he worked it out with his team so he could come the following day for installation. He and his partner got to the house at 11am and worked until 9pm installing the new unit and repairing old damage from the previous company. I have nothing but praise for his hard work and willingness to work things out so we could have cool air again and not have to sleep in our room at 96 degrees. This guy deserves a raise because he honestly went above and beyond and fit us into the schedule when the company was booked out and his work was fantastic. I don't know if you're allowed to request repairs from a certain worker, but if you can, go with Marcos Pacheco because he will go above and beyond.

robert dann

6 months ago

Aureliano... was timely, diligent, very professional, and a pleasure to work with. Very patient and took the time to make sure that I understood my options and the detail and nature of the work. On time and my schedule was fully accommodated. A job well done.

Ivan S

a year ago

We used them to service our HVAC and make repairs when necessary. The company damaged our unit while attempting to repair it and tried to charge us over $11,000 to install a new one, after they had damaged ours beyond repair.We hired another company to replace the unit that ABQ Plumbing damaged. The company we hired only charged us $7,500 to replace the unit. A $4,500 difference from what ABQ Plumbing & Heating was trying to get from us.This company is overpriced and does not stand behind their work.I highly suggest you stay away from them and call other companies.

Tony Wilson

2 weeks ago

Fantastic technician. Super helpful and very skilled. Thanks so much!!

Susan Rhymer

2 years ago

I am a recent customer, I switched from another company. I have since used them to install a kitchen faucet, repair/replace a toilet and install a furnace. Their professional is top notch, I am comfortable with the technicians in my home as they observe public health protocols. They are efficient, friendly and knowledgeable. My most recent visit was with Aaron smith and he was training an apprentice technician. I was thrilled to see the investment in upcoming professionals in this field as we have sore need of them. Their rates are reasonable, availability of appointments is exceptional and I never feel like a bother. I highly recommend this company as they are locally owned and invest in the community.

Debra Day

2 years ago

Emergency repair of leaks caused by another contractor.Cameron came to our home to fix some issues that were related to another plumber we had hired. The previous plumber had left us leaking with a failed Washer and Dryer Box at 11pm on a Saturday night . Yes, we paid premium rates (understandably) for the repair. Cameron was professional in every way. He explained what he was going to do, told us what it wold cost and did the work in a timely and efficient manner. Very grateful for our experience. We will definitely use these people in the future. Thank you so much.

Devin Bush

2 years ago

Kaylynne setup my appointment initially and was extremely nice and made sure the techs were dispatched at a very specific time because I work graveyard and sleep during the morning. Nicholas and Aaron came on time and fixed my AC issue quickly and did not charge me for any unnecessary items or unneeded work. Very fair pricing for outstanding service. Will 100% make Abq plumbing/hvac my preferred contractor.

Michele Gomez

8 months ago

I called and scheduled a quote. I wanted a simple hookup from a gas meter to a mobile home. Even though a mobile home had been there previously, they quoted $2,900 for the job. Absolutely ridiculous!

Evan Small

a year ago

Albuquerque Plumbing/Heating/Cooling has always provided me consistent, timely and professional service. Their service technician Chris Heath came for my annual furnace service appointment, and he was also very professional, thorough, and informative.

Eric Lund

a month ago

Albuquerque Plumbing Heating and Cooling provided excellent and timely service.

R. Phoebe Saltzstein

a year ago

Our technician was early, worked quickly and was very professional. We got email updates before, during, and after service. A detailed invoice was sent via email right after he finished. I highly recommend this company!

Jay Tee

a year ago

Had issues under my sink so I tried these guys. Expressed that I wasn’t liking the existing type of material (plastic type pvc with thread n flanges at every joint). They kept it the same and put in new ones. Same setup. Service was done in January. It’s now April 3 and it has come undone again. Called them and it would be 2 days to come out and fix their mistake. I scheduled it and the next day they called and said that time slot was not available all of a sudden. Not impressed at all. Worst part is, they “have” to send the same technician that messed up in the first place.

Robert Cox

2 years ago

Dallas was such a blessing to have fix our kitchen plumbing. He was professional, as was his work. He was friendly & open to sharing his knowledge on how to best maintain our newly fixed piping, as well as our new sink and faucet. So happy to have the water back on, everything working as it should be (far better than it was before) and once again be worry free. Thank you Dallas, and Albuquerque Plumbing, Heating & Cooling! You were an answer to our prayers! (Literally)

Walter Putnam

a year ago

Nick did the annual maintenance on both our unit and on my daughter's. He was prompt, professional, and competent as well as being very likable. He spent all the time necessary to check out the units and make some recommendations going forward. His explantations were clear and thorough. I feel confident in his work and recommend him highly.

Leah Leyba

2 years ago

From start to finish Albuquerque Plumbing, Heating, and Cooling were fantastic. From speaking with Destiny and great customer service and prompt scheduling to Nicholas our technician being very courteous and helpful throughout the whole process. We are currently in Arizona and managing our property from another state can be difficult. But Albuquerque Plumbing, Heating, and Cooling made it easy. Great communication and prompt service. Highly recommend.

Jennifer Smith

4 years ago

My experience with Albuquerque Plumbing and Heating was positive from beginning to now. The person scheduling the appointment for heating repair was courteous and professional, assisting me with verification of their state license, and assuring that the appointment was conveniently timed. Our technician, Brian, was professional, prompt and thorough providing a complete assessment of our heating system and multiple options from the least expensive and quickest to the longest lasting. I will absolutely call Albuquerque Plumbing and Heating again.

Sharon Lawson

a year ago

Decision not yet made. Aaron was polite and professional. He went above and beyond to make certain my appointment was not cancelled due to Glitch in communication.

Patrick Moffatt

3 years ago

I had the main drive pulley and belt on my swamp cooler, that they installed, fail after 2 seasons. I called them on a Saturday to come fix it. They quoted diagnostic fee of 135. Fine. Tech gets here, tells me it will be over $400 to replace a pulley and a belt. I replied the pulley is $13 the belt is about the same and it's less than an hour of labor. He said it is what it is. Not only must they have installed it wrong to begin with for this to fail the way it did, but then to charge $400 for an hour of labor. What a joke. Never again.

Miceale Jones

a year ago

Daniel and this company was a godsend. As a first time home buyer it was frightening to come home to a leak from the second floor. The dispatcher was very helpful and efficient with taking my information and having someone dispatched. Daniel was AMAZING! He is very charismatic, information and efficient with his work. He put me at ease and I will only contact this company should I need service in the future.

LegacyTyphoon

8 years ago

Technician: MIke FordWent above and beyond when working on the job. He and his crew were very straight forward with their answers and did not hide anything from me. Even when they broke some of the glasses in my kitchen they were up front about it and even bought me some new ones. Their work was neat and efficient and they did a great job.

jessica marie

a year ago

My father is disabled and unable to fix his garbage disposal himself due to his heart condition, we called abq heating and plumbing and set up an appointment to have them come fix it. We had the garbage disposal (that needed to be installed), all they provided was the elbow to fix the leak, and it took them less than an hour to fix (it's not fixed, it's still leaking) and they charged $465 (they charge $65 just to come out and look at your issue and don't absorb that cost even if you give them the work)! I know prices have gone up, but I called another plumbing business just to see what the cost would be and they said $120 (plus parts) per hour. This is ridiculous to be price gouging customers like this. I feel horrible for recommending them to my parents (because they fixed our outside faucet last year) and having them charge so much for sub par work.

Shaun Hekmati

5 years ago

The person on the phone was great. She told me that the plumber would have a camera to scope the inside of our lines and locate our clean out but when he arrived he didn't have a camera, could not locate the cleanouts and he barely snaked our line which cleared for the night and a couple days. Then clogged up again. Basically a waste of money. I rented a snake for $50 and cleared the line perfectly myself but still don't know where the clean out is located on my property. I hope they contract better plumbers for others.

Cammy Garcia

3 years ago

We picked Albuquerque Plumbing and Heating because they had done work for us before. They installed a new air conditioner unit for a very reasonable price. Before installation they worked with us concerning our Covid-19 concerns. The two workmen who did the installation did an amazing job. They were professional ,courteous,and efficient. I would strongly recommend this company. We will use them again.

Laura Caballero

2 months ago

We had no usable toilets on a Sunday morning and Albuquerque Plumbing Heating and Cooling came out within 2 hours of my call to get the job done! Shout out to Jeffrey he was knowledgeable,courteous, professional, and respectful of our home. Thank you so much! We will definitely be using you all again when/if the need arises.

Rosemary Lewis

4 years ago

We've had Jason Jaramillo as our technician twice and he's very amiable, professional, and knowledgable. He always comes to me and explains anything he's gonna do, what it costs, and what options we have before he does anything. Also a plus, my dogs and cat like him. If he is an example of the other technicians, I would highly recommend this company. Plus they have a membership sort of deal that can give you discounts on certain services.

Jack River

4 years ago

Circuit breaker in garage was intermittently tripping. Scheduled appointment and received confirmation email for 3 PM on Monday, 3/4/2019. Receive call at 9:26 AM that technician is at my door. They mistakenly set the appointment for 10 AM. No problem, I took leave from work to meet them. They conducted somewhat superficial inspection concluding that there may be an overload (15-amp circuit) and that one of the connected appliances was culprit. They measured amps being pulled by only one appliance (mini-fridge at 4 amps) and concluded it must be the cause. I permenantly unplugged fridge and they installed new circuit breaker. They also closed off an outlet on a different circuit that was connected to a light switch in a different room (previous homeowners feculent install). Charge was $96.55; they did not charge for the new circuit breaker. I head back to work. Return home around 4:30 PM and circuit breaker has tripped again. I call Clayton (service tech) at 4:46 PM and ask him to advise. We conclude that I should systematically diagnose each appliance on my own to see which could be causing overload. I do so and determine that no matter which single appliance is plugged in, the circuit breaker still trips intermittently. I call Albuquerque Plumbing at 10:59 AM on Wednesday, 3/6/19 to request either a refund or to have technician diagnose further. Customer representative states that if they send out a tech, they charge an hourly fee of $110 no matter what, even though original diagnosis was seemingly not thorough nor conclusive enough to perform the work that was done. I state I will have a different company perform diagnosis and representative responds that if another company alters work performed by Albuquerque Plumbing, it will void their warranty (which makes sense, but I’m not concerned about a warranty on work that didn’t resolve the problem). I have a gentleman named Joe Wojcik with Powerhouse Electric come to diagnose. He spent 2.5 hours diagnosing everything on the circuit very thoroughly and was very professional. At the time, we thought cause was a loose connection at GFCI outlet. Charge was only $75. Ultimately, this didn’t resolve the tripping breaker. After posting initial review of service, Albuquerque Plumbing called and asked if they could come back out to diagnose further at no additional cost. I agreed. They spent about 1.5 hours diagnosing the circuit and all connections thoroughly but were still unable to reach a confident conclusion. We parted company under the impression that one of my tenants must be plugging in a malfunctioning appliance on occasion that is shorting and tripping the breaker. About 15 minutes after they leave, the breaker tripped while I was standing in front of the panel. This was perfect because I was able to determine that no one was using any appliance on the circuit at that time. knowing this, I was able to unilaterally diagnose certain lines on the circuit by disconnecting them and waiting to see if breaker trips. I believe I have isolated the problem cable on the circuit and will have it replaced.

Susan Ortiz

a year ago

Reyes Tafoya, our plumbing technician, was professional, courteous, extremely knowledgeable, an incredibly hard worker, and actually loves and takes pride in his work! we would recommend him and his company highly.

Paige Spence

3 years ago

Dino saved the day (and my sanity)! My Dad had pneumonia and was just discharged from the VA Hospital today. When we returned to his room at The Woodmark, his heater was broken and would not stop blowing cold air and the fan just would not shut off. I am certain my Dad would have suffered if it hadn’t been fixed. It wasn’t an easy or quick job, but Dino stayed late and got it done. I’m more grateful than I can ever express! Thank you Dino!

Tim Stout

6 months ago

Was very professional arrived before time, fixed the problem fast. We'll use you again

D Snyder

a month ago

This company is exceptional! I had an issue getting a competitor out here for over a week. Albuquerque Plumbing, Heating & Cooling came out today with no prior appointment and fixed the issue within an hour. Their price was very reasonable, and I will welcome them back to maintain my heating and cooling in the future!

Crystal Chesak

a year ago

On time, polite, professional. Solved the problem promptly and efficiently. I will definitely be using this company again. So rare to find professionalism anymore. You can call this company with confidence.

Christina Kline

2 months ago

Mario was wonderful! Very kind (and patient) in explaining to me what our plumbing issue was and he was so efficient in resolving the problem! Would highly recommend!

Michael Marquez

6 months ago

Alan was a consummate professional, and a kind person. Albuquerque Plumbing and Heating has a top notch employee in Alan.

Brandy Thompson

11 months ago

This place is more concerned with selling you thousands of dollars worth of services instead of addressing what you called them for. I called for a leaky shower faucet. Before even looking at the leak, they said I need to replace my water heater, replace my piping, and it's going to be $4100 just to repair a slightly leaking shower faucet because of it Then they said they wanted to replace the water heater because it's old, even though it's working fine. They were worried that when they moved it to get to the access for my plumbing it wouldn't work correctly when they put it back. This company is a scam, and they charge you to go out and waste your time. Better off going with anyone else, from a local handyman to TLC, at least you're more likely to get someone with integrity and who will look at your actual issue before trying to sell you everything under the sun even though that's not what they're there to look at and those items are working just fine.

Rob Lloyd

a year ago

For all friends that live in and around Abq.I just paid $363 to Abq plumbing to remove a piece or our garden tub and look inside and tell me it will cost $800 to CHANGE THE FAUCET HARDWARE.not to use any of the “in their words” 600% mark up on parts they are facing.When I called to complain and get a 2nd opinion I was told that I was not a customer they should try to help and they put me on a “do not service” list.So if you want extremely bad customer service. Even more rude management and want to spend several hundred dollars for half of a job. These are your guys!!

Marcelle Van Reenen

2 years ago

Abdul was great! He was friendly and persistent in finding the issue. The problem was resolved quickly and he was great to work with- thank you ABQ Plumbing, Heating and Cooling!

Anthony “Tone” Moya

4 years ago

Awesome service. Aaron Smith and his partner were very respectful, very knowledgeable and made sure the job was done right and complete before they left. Special thanks to Melissa Moya for going out of her way to get me good and fast service.

Andie

4 years ago

Brian D. came out to service my HVAC system. He was on time, extremely friendly and even offered to show me how to change my filters so I can do it myself in the future. Their prices cannot be beat. Brian is an ambassador to the company, in that I am loyal to this company for life!!

Michal Charles

a year ago

We had a blockage in our main sewer drain. I called another company first who scheduled me for service 3 days later, but put me on their urgent list to be contacted IF there was a cancellation throughout the day. We can't go 3 days without flushing! I called Albuquerque Plumbing next, it was 8 am and they literally booked me for an 8-10 am slot. The tech, Robert, called before he arrived, he was kind, professional, respectful, and transparent. I requested another service that I'd been meaning to do but forgot, and he had no problem adding it on to the visit. He was done by 9 am!! Outstanding service! We will absolutely use these guys again in the future.

Aleja Noel Allen

2 years ago

Very quick and efficient and explained everything that needed to be done. They were a fantastic crew and got us taken care of the same day. Would highly recommend.

Elie Klein

2 months ago

Very professional and informative. Came out the same day of my call!

Teresa Garcia

8 months ago

Albuquerque Heating and Plumbing is an excellent company. (5 stars) Marco's and his helper were very professional and knowledgeable. They did a wonderful job getting my boiler up and running. They were very neat with the work they did. Everything was picked up and back to its original state when they left. This will be the only company I will ever hire for all my heating and plumbing needs.

Rita DeTommaso

9 months ago

Outstanding service. Brian extremely knowledgeable and courteous. He better be!
He is my son!

Valerie Hart

2 years ago

Tanner and his apprentice were great. Tanner is very knowledgeable and fixed the issue with the water heater exhaust flue quickly and professionally. Thank you Tanner and apprentice. Just want to say what a pleasure it is to work with the persons who answer the phone, make appointments etc.. What a great group of people you have. Thanks all!

Banes Property

7 years ago

Gregory Torres was a professional technician and solved my problem within a very reasonable amount of time. Very personable and comfortable having him in my home. I will definitely call Albuquerque Plumbinig again!

Cathy Martin

8 months ago

Installed split heating/cooling system in all rooms. The estimating process was very helpful and the work performed was amazing. Albuquerque Plumbing, Heating & Cooling is extremely professional and I could not be happier with the final product.

Janet Furnee

a year ago

Excellent. Puctual, professional, listened, friendly. Bradley showed me what he will do to fix cooler. I can't climb a ladder to the roof so he took pictures of what was wrong and sent me. He even cleaned up the parts the original installer left to rust on the roof and disposed of them. That was the extra mile. Also, showed me how to clean my baseboard heaters myself. It's easy! Hired them to service cooler and check baseboard heaters twice a year. Recommend highly.

Gary L. Hoe

6 months ago

Justin and Kevin were super. On time, worked steadily, did not make a mess. Overcame some obstacles left from the old furnace installed in 1987, and fixed them right away. Explained what they were doing, while I kept asking questions since it had been so long since the last furnace installation. I would use them and ABQ Plumbing & Heating again.

Charles Ortiz

a year ago

Scheduling an appointment was easily done with a courteous office employee. Communication was excellent with information and updates by text, email and phone calls.Joe, the plumber that did the job, was professional, friendly and thorough.Cost was reasonable and lower than comparable companies.Highly recommended.

Riggs Chaos

3 years ago

ABSOLUTELY THE WORST WORKMANSHIP AND CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN ANY TRADE!!! This company put a small waterline in my moms back yard. Back in February they installed a union which was cross threaded causing a leak that wasn't noticed until last month (October). Talking to some journeyman plumber friends of mine it is against code to install a union under a concrete slab like that, but they did it anyway. After exposing the cross threaded union its obvious that they didn't turn the water back on before they backfilled or they would have caught that leak but instead they just let it leak for 8 months until the water started to submerge out from under the concrete. When that happened my mom called them to honor the warranty and find out what was leaking. She was told that it would cost her over $500 just to get someone out to look at it. She then called me balling her eyes out so I stopped by to turn the water off to her house and had to bust up the concrete, dig up the leak, bail buckets of water out for a few hours and expose the leak which was the cross threaded union that they installed. I did a quick repair with a couple shark bites and polly pipe just to get her water back on. My mother spent the next few days fighting with them to honor the warranty and come fix it right. It took that long to finally dry out anyways from all the water built up under the foundation of her house and concrete slabs in the back yard. They finally came back out to honor the warranty, repaired it properly (I hope) backfilled it and then poured the ugliest looking concrete slab I've EVER seen. I'm pretty sure that was on purpose. Now I've been trying to contact them the past 25 days to come fix that slab but I have gotten ZERO response. I will never use them ever again and I encourage everyone to stay away from this poor excuse of a company.

CaroylS

2 years ago

Very smooth process from start to finish. They were very up front about costs and provided detailed estimates. The plumber, Orlando, was friendly, super knowledgeable and detail oriented.

Witty Home

6 years ago

Had a very intricate air duct issue that had completely rusted out due to water damage. Everyone I've delt with from calling in and talking to the office employees (Pam), to the guys in feild (Rick and Angleo) who did the actual work, have been extreamly professional, kind, and did an amazing job!The guy who came out d and did the estimate (Josh) was nice to work with, and gave us a very reasonable price for the amount of damage and work done for my water damage issues.Thank you very much to everyone at Abq Pumping and heating, you guys are top notch!!

Doug Brosseau

a month ago

Excellent service on a tricky leak under the kitchen sink. Options well explained, and a remaining leak was immediately repaired on a quick return trip.

Stephanie Garza

2 years ago

Woke up yesterday to some wet carpet near my washing machine. Abq Plumbing answered my call and immediately got me scheduled. The team arrived on time, and their communication before, during, and after the repair was excellent. Leak was fixed in about an hour at a very affordable cost. Will be returning here for all my Plumbing needs. Keep up the great work!

Kristina Durham

a year ago

We had a leak in our upstairs bathtub for about a week. I was desperate and Albuquerque plumbing was the first one to call me back and say that they can get someone out there the same day. We had a special circumstance where Albuquerque plumbing did not do the work but the technician (Joshua) did come out. He explain to us exactly what happened and what would need to be done to fix the problem. He was very professional and gave us a lot of good information he also showed us where the shut off valve in our home was. He was very personable and knowledgeable. He spoke extremely highly of his company and everything that they stand for and how they make him feel as an employee. Seems like an all around great company to work for and use! I will definitely be calling Albuquerque plumbing if I have any other plumbing issues!

Maisie Creelman

2 months ago

Chris was very informative, efficient and professional.

Pam Espinosa

2 years ago

Kurston and Drew were scheduled to perform routine cooler/heater maintenance. They found a carbon monoxide leak in the process. They were extremely knowledgeable and professional explaining all my options. Both gentlemen were very courteous and helpful. What an asset they are to the company! We have had many various services performed by the company and the service has always been outstanding.

Jana Lucero

2 years ago

Our old swamp cooler was on its last legs and we decided to look into a replacement. I did several searches and found Albuquerque Plumbing & Heating had excellent reviews. A quick phone call and we had an appointment for an estimate. Our estimate was done quickly, and the estimator sis not get on the roof. We were recommended 2 units and went with the more expensive of the two (aerocool) which was supposed to cool our home down 5 degrees. The installed happened on 4/19/21. They were on time and got down to removing the old unit and installing the new one quickly. Several hours later we powered on and it felt nice...it was still cooler outside so I can’t vouch for the 5 degrees cooler. The next night the wind kicked up and the problems began. The noise was ridiculous...louder than the 10+ year old unit that we replaced. It sounded like sheet metal flapping in the wind and a rattling sound in the unit and into the ducts. The estimator told us this was a great unit and made no mention of loud metal noises in wind. The communication and service were very good, but the product that they highly recommended definitely is not. Review would have been 5 stars other wise

Brian Hill

5 months ago

Jerry and Justin Ulibarri were great. I was informed about what they were doing and about what was deficient about my old furnace and my air vents. The new unit works fine.

Travis Tillery

a year ago

My furnace wasn’t staying on, so I called to have someone diagnose the problem. Chris came out, and said that he “thinks” the heat exchanger is cracked, and that I would need a whole new system. He also disabled my furnace at that time. He gave me a quote, and said he could do it after hours at a discounted rate. And if I accepted his quote within 2 days, he would discount it further. Bad practice just to try to discourage people from getting a 2nd opinion. I did hire another company to diagnose, and they reconnected everything and determined the dampener was just closed, which was causing my system to shut off. They also told me that even if my heat exchanger were cracked, they come with a 20 year warranty. I have a 2010 model that is still under warranty. A $5000 quote was resolved with an hour of labor. Seems they just try to sell you on more work, rather than fix the problem.Edit: Invoice #107404 billed to Tillery Legacy LLC

Helen Crane

2 years ago

Vicente Jaramillo disconnected our refrigerator water line bc we purchased one wo an ice maker. He was friendly, fast and efficient. Thanks for the great job.

Ruby Stanley

3 months ago

He was a delightful man. Took care of business.

Joanne Wainwright

11 months ago

I was surprised at how quickly they were able to come out. They were very professional. I am so happy to be able to use my kitchen sink again!

Charles Dimas

5 years ago

Super service. We had a regular service winter start up furnace for the winter. AP service checked the water heater and found it was leaking. we found it had seeped into the house. AP also replaced the water heater the same day. AP has super customer service and professional staff. I recommend Albuquerque Plumbing Heating & Cooling for prompt courteous honest professional service.

Cassandra Fletcher

a month ago

Joe showed up on time and was great about communicating. From start to finish he demonstrated professionalism, expertise and a genuine commitment to providing service.He took the time to listen to issues/concern. His friendly demeanor immediately put me at ease and I felt confident I made the right choice.What impressed me the most was his honesty. In these times it’s hard to trust people because they want to overcharge or inflate the problem so they can make more money.Joe was not like that he was honest and to the point.I have 3 rentals and a big family. I can say from here on out I will be using and recommending Albq. Plumbing and Heating.Respectfully,Vince

audrey holland

2 years ago

I was able to get an appointment the same day ! I had asked if they could come earlier than the scheduled 2 hour time frame, and Jeffrey was able to come about 40 minutes early. Especially since we couldn't use the toilet until the clog was removed. The technician was courteous and wore a mask. The cost was reasonable!

Vanessa Stranski

a year ago

I'd like to thank Andrew for his diligence in repairing my a/c system. It seem we had multiple issues and he came out several days until everything was repaired and operational. to summarize, he had to rewire and relocate the thermostat and eventually had to replace the thermostat. Thank you Andrew and Alb Plumbing, Heating and Cooling for your quick response to my issues!

Tk Nolan

8 years ago

Nathaniel was so helpful and took this new homeowner and showed her everything she needed to know to feel comfortable around her home. WOWOWOWOWOOWOWOWOWOWOW. Fixed the challenge with the cooler, took care of my gas fireplace and hung the ceiling fan . . . very good man. Signed up for them to do service twice a year and will keep their number handy for all my friends. Good people. Thank you and Blessings

Donna Hamlet

2 years ago

We recently had our drain for our washing machine replaced and we had amazing service. They did a great job, were able to fix it fairly soon. No issues with it since so far. Their employees are polite and wore masks. I felt secure dealing with this company and will continue to use their services when needed.

sal correa

6 years ago

The professional teamwork of this group of plumbers is efficient, expeditious and thorough. Not only are they polite but they spent time to explain the process for each step of the replacement of the entire plumbing in our home. I also appreciated the daily clean up!I give them a thumbs up and highly recommend this outfit.Thank you for getting us through a difficult time, for the recommendations and getting our water back!Francisco, Adon, JJ, Andrew, Chris and Sam.

Erik Clack

2 years ago

Greg was awesome. He showed up in like 5 minutes and was super professional, thorough, and kind. Highly recommend his service. He saved our night and fixed our system in under thirty minutes.

Rick Downing

a month ago

Aureliano is an excellent tech. Always professional, knowledgeable and pleasant. The AC problem was diagnosed and repaired in an hour.This is the second time Aureliano has been out for an HVAC repair.We've also used Albuquerque plumbing, heating and air conditioning for plumbing as well. Great employees and reasonable pricing.

Richard Mansfield

7 months ago

The tech, Robert Heginger was outstanding. Professional, courteous, fast and efficient. It’s our first time using Albuquerque Plumbing, but I guarantee that it will not be our last. I would highly recommend this company to everyone needing plumbing services.

Mike Snyder

2 years ago

Aaron was extremely professional and courteous. He explained each step of what he was doing and why it was necessary. He also gave us recommendations to consider for future maintenance and upgrades to our air conditioning system. This was our first time using ABQ Plumbing and we were very impressed. We highly recommend them and we’ll use them again in the future for our HVAC needs.

Travis Beeley

6 months ago

This was amazing, I called them maybe about 2 hours ago for a leak and they were able to get to it same day. Pamela was stellar, she came in and fixed the leak like it was nothing at all. Very professional, very quick and very nice. 10/10 will recommend to a friend and family. They have a customer for life.

Patricia Consterdine

5 years ago

Commendable company they were prompt contacted you before arriving to start their work or give you an up date if they were behind. Completed the work for the day left work area clean always kept us informed about procedures. Supervisor showed up to check work at the end of the day. Made invoice adjustments if there was a step that did not need to be done. Highly recommend this company quality work and professional team. Will continue to use Albuquerque Plumbing and heating for any future needs.5star company

Donna Naclerio

4 years ago

Had a new ac and heater installed. Andrew and Max were great. Very professional, efficient, and did a great job. Quickly responded when there was a thermostat issue. We will definitely continue to use the company and Andrew and Max! The quote was more expensive than another company but the equipment was higher quality and more advanced.

Pamela Miller

9 months ago

Would not recommend this place to anyone. Extremely unprofessional. I called and was told someone would be at my house between 5 and 7. At 7:30 no one had arrived or phoned. I called them and was told they would look into why no one had been out and I was told they would call. No one ever called me. I was without heat due to electrical problem during 29 degree weather. My recommendation is call someone else.

julia grossberg

2 years ago

I called the company to replace the cartridge in my shower. I was charged $285.00 which was outrageous. The service man was there about an hour and I checked the price of the cartridge at Home Depot and it cost $49.00. The owner would not explain his cost. He said that was the cost. So ask questions before hand or buyer beware.

Laura Avendano

3 weeks ago

Used this team on multiple occasions and were the most professional, friendly, walked through step by step and didn't conduct any work I did not approve. Would recommend.

Stella Mink-Flacco

a month ago

I have an aging rooftop swamp cooler and when it finally went beyond my DIY skills, I relented and called these folks. And they did not disappoint! Michael was a delight, very knowledgeable and willing to explain his findings, and upfront about the things that aren't feasible to repair at this point. When we retire the old beast up there, we'll give you a call, but hopefully you've given it a bit more life.

Patricia Moynihan

a year ago

Mike determined the issue rather quickly. He was friendly and helpful when I asked him about some other electrical issues that I had. He gave me a tentative quote and I plan to schedule the other items on Monday.

Daryl Smith

a year ago

Our sewer line was clogged and fortunately, they were able to send Greg over here within a couple of hours after I called, and he ran a snake down our sewer line and fixed our problem. He was efficient and easy to talk to. I’m appreciative that this was resolved on the very same day that I called. Gracias.

Richard Vasquez

8 months ago

Albuquerque Plumbing Travis and his partner provided excellent service while installing our new water heater. They did a great job!

Gilbert L Mershon

4 years ago

We have used ABQ Plumbing for about 8 years now. Everything from broken pipe to installation of a new cooling & heating system. We won't use any other company because of their pricing and professionalism.We highly recommend ABQ Plumbing and Heating to anyone looking for a reputable company for their needs!

Richard L Wood

9 months ago

I called, they came on time, friendly & professional & efficient, succeeded with a fairly complicated drain cleanout, and left zero mess at all -- just really good plumbing service as usual. Robert was the tech, excellent overall.

GEORGE S

3 weeks ago

Joseph was great at explaining what happened and getting repaired quickly!

Vicki Bowers

a year ago

Pete and his teammate Ronny were fabulous. They were quick to address our concern regarding a recurrence of a leak. They were also great when they came out to locate and repair the leak in our water mainline. I highly recommend these gentlemen and Albuquerque Plumbing!!

Linda Smith

6 months ago

It has taken 4 plumbing technicians on 4 separate visits to install a new bathroom vanity with sinks and faucets. The second tech switched the hot and cold water the 3rd technician fixed the hot and cold water hookup and found a large puddle of water from a leak and now I have water damage on my brand new bathroom vanity. It has cost me $2200 for this company to install and damage my new vanity. The ONLY technician that took his time to fix the leak was Joseph Walker. He made sure everything was done and no leaks detected before he left. I will NEVER use or recommend this company again.

Idalia Lechuga-Tena

2 years ago

Phenomenal service! Thank you to Mr. Cameron Mitchell for fixing our kitchen lighting. We had three electricians that couldn't repair the problem and it took us two months of ordering parts and failed repairs. Cameron tested wires other electricians didn't test and fixed it all. I highly recommend them. Thank you so much!Idalia

Marc Manning

4 months ago

Review updated: I was initially very upset because I was overcharged on a job. However, Mike reached out to me directly and it turns out it was a training issue. He was able to correct the billing issue and I really appreciate him doing that and I'm very happy with the resolution. Made me feel much better about the whole issue. I do want to note that the technicians and all the staff have been very nice and professional, my issues had nothing to do with them at all. Overall, I'm now very satisfied with my service and the price has been corrected to be very fair. Thanks Mike, for taking the initiative on this issue with me.

Joclin Nicasio

2 years ago

Preston, was professional, came before scheduled time which was nice! He kept his mask on at all times. Cleaned up and talked over everything he was going to do and once he was done he went over it with me again. I highly recommend ABQ, plumbing and Preston especially.

Breanna Rouse

a year ago

If I could give them zero stars I would… At first I was excited because they were very responsive and were able to get me in same day during their emergency hours. The technician was able to diagnose the problem and narrowed it down to a broken capacitor. For a job that took not even 20 minutes I was charged over $600. That’s not where I have the issue. The issue I have came not even three days later on Saturday June 11th when I woke up to a very loud noise and all of the power in our house shut off. I didn’t think anything of it so I switched the breaker back on and went about my day which is bad on my part because I should have checked the AC but figured since the part was replaced not even three days ago it should have been fine. When I got home I realized my AC was not working and it was over 87 degrees inside on one of the hottest days this year. I called ABQ plumbing heating and cooling and was told I would not be able to get in until Sunday June 12th between 10-11am. Part of me knew something was wrong so I called another local business and he came out to take a look and found that the capacitor the technicians installed was clearly shoved against a metal line or wire and caused it to short circuit inside of my unit which fortunately for me just tripped the breaker and did not start a fire. Not only that we also found that the technician broke the terminal off the disconnect handle. Not only did I have to pay the $600 for their service I also had to pay over $1000 to fix the damages and mistakes they made.

Adriana Ambriz

3 years ago

Called them and told them exactly what I needed done. Changed the time the day before the apt with a text message and the technician was an hour late the day of apt. Over the phone I was quoted $130 when the tech arrived he was here about 10 minutes and he quoted me over $2,000. Called Homerun Plumbing and they were at my house within an hour and got quoted $600 for the same job and was done the next day where as this company told me it wouldn’t be done until Monday.

Jane Glasrud

4 months ago

I was very pleased with the persistence Greg showed in solving the sewer backup into the shower, tub, and other fixtures. The weather was uncooperative; so, obvious solutions were not an option. He finally managed to clear the clog in the main line, then carefully picked up his equipment, tools, plastic sheeting, and cleaned up any mess resulting from his work. I also asked him to install a new ADA toilet, and he did that quickly and efficiently! I will definitely use ABQ Plumbing, Heating & Cooling again for unplanned plumbing issues. They responded quickly. I will also ask for Greg, as he was friendly, dog friendly, and considerate.

Lou Ann Vitolo

2 years ago

Michael was a very polite and efficient young man. He unclogged my toilet and stayed and tested it a few time to make sure it was working correctly. Very happy with the repair person and the company.

Amanda DiMercurio

3 months ago

Rodney provided the estimate for a panel upgrade, two 50amp set ups for my fifth wheel and ev charge station, and 240 circuit for a hot tub. Besides offering the best deal he was very friendly and knowledgeable. He walked through the process and requirements of permits and safety codes. He also separated the quotes so I can decide which projects I wanted to proceed. Taxes where included in the estimates so filling out the finance application was easy and accurate! Will provide another review when work is completed.

C Duran

4 years ago

Thank you Albuquerque plumbing heating and cooling for the great job on my house. Big thanks to Peter, Dominic, and Denise for making it all possible. Everyone did an amazing job. Look forward to working with them again in the future.

Phil Ortega

5 months ago

Johnny R. Was on time, very professional, and friendly. I’m very pleased with the service I received from Albuquerque Plumbing. Thanks

Erica Summy

9 months ago

The company is responsive to online inquiries and was able to schedule within a reasonable amount of time. They text reminders as well as send a picture of the technician who is coming so you know what to expect. Travis was extremely professional and friendly along with being efficient and knowledgeable.

June Montano

a year ago

Saturday morning woke to a water leak coming from the first floor through the ceiling in the basement. Called two plumbers; calls both went straight to voicemail and calls were not returned until Monday and Tuesday! Third call was to Albuquerque Plumbing. Thrilled to hear a person on the other end! Vanessa was friendly and scheduled a plumber to come to our home that afternoon. Received an email letting us know the name of the plumber who would be responding along with his photo. Pete showed up as expected. He had to cut the drywall in the ceiling to find the source of the leak. Performed the needed repairs and cleaned up his mess before leaving. This company’s service is exceptional from beginning to end; from first point of contact with the receptionist to the plumber to the invoicing. Boy was I impressed! I’ll be using Albuquerque Plumbing for all of my future Plumbing needs. Very satisfied customer.

Komi Frey

11 months ago

Do not use this company for A/C repair. A technician charged me $225 for an ESTIMATE. He said that one of my units was INOPERABLE and quoted me for a new, several thousand $ unit. I sought a second opinion, and a technician from another company was able to FIX the unit within 10 minutes. When I do replace my A/C units, I will not purchase them from ABQ Plumbing, Heating, & Cooling.

Lilly Diamond

2 years ago

My 80 year old floor furnace finally went caputz. After getting a couple of quotes - decided to go with ABQ plumbing to install central forced air and duct work. Hunter and Quentin were careful with my furniture, conscientious of any dust and respectful of my home. They installed a completely new system and it works extremely well. And it’s super quiet! When I had questions everyone in the office was terrific, especially Melissa and Destiny. Pete was supervising and came by daily to review the progress and seal the roof. They had a lot to do. Removing concrete to place the heater, cutting out wholes for the vents and intake and discovering a few obstacles. I was really pleased with the careful and methodical approach they took. It seems to me they did excellent work. As I upgrade my house, I plan to use ABQ plumbing again. Construction isn’t usually fun for me, but it was a pleasure working these guys. Thanks again to Hunter, Quentin and Pete.

Kristin Clay

a year ago

We have used ABQ Plumbing and Heating for YEARS!!The office staff are always polite and professional. They understand issues and repair. They schedule promptly according to the urgency of repair.We have used a variety of their services and have always been thrilled with the quality of work, knowledge and expertise of staff, cleanliness of work areas, affordability and customer service.We will continue to call them for any plumbing, hvac or electrical issues.

Sondra Britt

4 months ago

Love the fact that they have a female with so much knowledge and so helpful. So thank you, to Pam! Quick to come out and do my fix, not a band-aid but fix. Very clean and professional. Thanks!

Tanya Wright

5 years ago

I recently called a plumber from your company to check and maybe tighten the connections on sink faucets in two bathrooms. The person did the job within an hour , did not put any new parts and charged us 225 dollars. He claimed that the service call is not included in the labor time, which I thought was unfair. I think it was way too much for just tightening the connections. As a comparison, another company did two major repairs on the water heater for which the technician had to remove the tank and put it back in. It took him several hours of labor, but he charged us the amount he calculated during the service call and the service call WAS included in the total labor time. I think that Albuquerque Plumbing should reconsider their rates as it it not the best company out there to overcharge their loyal customers.

Patricia Padrino

2 years ago

William, with some support from assistant plumbers, did a great job on this difficult installation. He encountered a few unexpected problems, but was professional throughout, and dealt with everything in a conscientious and hardworking manner. I now feel confident that my water heater is safe and working well! So great to have hot water!

Israel Chavez

2 years ago

This company requires you to buy parts they know you don’t need and justify charging you by saying they come in sets. For my job they did not properly diagnose the issue, and the faucet handles leaked after they left. They charge by the job which results in an exorbitant price for very little time. The staff is unwilling or unable to provide detailed accountings of the costs. I recommend not using this company and will not do so in the future.

Coty Tran

a month ago

Aureliano was professional and was able to detect the problem quickly. He had done the repairs and was able to communicate the issue and the resolution.

Amanda Campian

11 months ago

I can not thank APH&C enough for what they have done for us. I was figuring a simple repair on an ac unit, come to find out it was a dual system, and it had a major gas leak! Not only did they take care of the problem, but they made sure the leak was sealed, both ac and heating worked accordingly, and at a fair price that I'd expect! Erik and his right hand man were fabulous, beyond efficient and fixed it all under a day's work. With kids in the home and one on the way, they went above and beyond to make sure everything was working right in my home. Highly recommended and no doubt work their quality in experience to find such a problem so quickly. Can not thank this company enough for their hard work and dedication to family-friendly service!

jason hutchins (Hutch)

4 years ago

Last week my AC stopped blowing cold air, so I called an HVAC company to get it fixed. I won’t name the company, but it starts with a D. The technician arrived and went up on my roof to inspect the combo unit. A few minutes later, he came to my door and told me I had a leak in my system and went on to give me a quote of $2300, just to find the leak.....by the end of our conversation, I was being scheduled with a salesman to discuss a new unit. I’m “oh great, here goes $8K-$10K.Since, I was looking at a huge investment, I thought I should spend another $120 and get a second opinion. That’s when I called ABQ Plumbing and Heating. That same day, Shane (technician) arrived and inspected my unit. It took him 5 minutes and returned to my door to tell my the seal around my schrader-valve had rotted and it was very obvious where the coolant had leaked out. He replaced the valve and added coolant, and was done in about 15 minutes it seems. The biggest part of the bill was the amount for the coolant. $450 and My AC is nice and cold again!Yesterday I woke up to an awful smell coming from my shower, smelled like sewer has to me. So I ran to the store and bought some drain cleaner, used it, ran all of my water to see if I could get anything to back up, but everything was flowing. So now I’m thinking I have a break in my line and the gas is coming up through the floor in my bathroom somehow. So I called ABQ Plumbing and Heating, and scheduled them to come out and run a camera through my line, for a flat rate of $225, (it would’ve only been $175 but I wanted a copy of the video).This morning Greg and Lain arrived at my house and began investigating. They then told me they didn’t think I would benefit by running the camera. Instead, the called Marcus, the guy who could fit through my very tight crawl space! Marcus went through and physically inspected and photographed my sewer line. There were no leaks and we’re not sure why the smell was soo bad. I’m cleaning and bleaching my traps, and hope it doesn’t happen again.Instead of just coming out and performing the work I had scheduled, and charging me. These guys changed it up got creative, and in the end saved me money once again! They’re professional and honest. After my two experiences with them, I am a loyal customer and will recommend them to everyone.

Albert Rhodes

2 months ago

Marcos was very pleasant and professional. Represents your company well.

Cheryl Yurko

3 weeks ago

The estimator listened to my likes and dislikes in a heating/cooling system and proposed a great system. He was professional and provided a complete proposal while at my home. ABQ Plumbing Heating and Cooling seems to be a well run organization and clearly cares about customer satisfaction. I am still deciding among different systems, but I hope ABQ will continue to work with me to choose the best system for my home.

m lovato

2 years ago

Mr. Leyba was excellent. He was very professional, did a thorough inspection and explained everything very well. I would absolutely call on him again.

Nelma Dorsey

4 years ago

I called for a plumber over the weekend. Our hot water heater wasn't heating anymore. I was told that Pete would be there at noon. I arranged my schedule to be there and by 12:30 he still was not there. I had to call to see what was going on. He told me he would be there by 2:00 and so I waited. He came shortly after 2. Then I showed him the got water heater. He said they didn't carry parts for this type. He messed with a knob and took a few pictures then suggested that I order my own parts and he would just come back and install them. I told him we had already been out of hot water and wanted it fixed asap. I didn't even know if I order the parts of they would new right. He said he could get them Monday but no guarantee that he could come back that day. We were charged dearly and still no fix. They did call Monday morning but to check to see of I got three parts. I honestly feel like they should have asked what kind of hot water heater it was to begin with. This would have saved my day and our money.

Kat Hammett

a year ago

Completely happy with service rendered by Clayton and associates! Showed up on time to begin work and finished as contracted. No hidden costs either! Will be giving this company our business in the future.

LM Jones

7 years ago

I own a few rental homes. I have had nothing but great experience with Albuquerque Plumbing Heating and Cooling.But last week, they went above and beyond. One of my rentals, the furnace pilot light went out. I called them first, and they said they were booked until next week.Not wanting to make my tenant wait a whole weak for hot water, I called around. Everyone was booked until the following week.Within 5 minutes, their (Albuquerque Plumbing Heating and Cooling) dispatcher/front desk lady (I wish I had written her name down) called me. She said, that she would squeeze me in with the first technician that became available, if all I needed was for someone to light up the pilot. I told her it was fine. I called around 10:00 am, and by 12:00 noon, they called me and told me someone would be over in 20 minutes.As usual, they were courteous and professional. They quickly fixed the problem and had my tenant's furnace pilot light going. As a landlord, I am grateful and happy that I can always rely on their prompt and good service.

Sean Hamm

3 years ago

Was good service and they were fast to get here. I think a little bit pricey for a new water heater though. Could have been 5 stars but they forgot to switch the hot water on before they left. Had to come back next day and did promptly.

Mindy Jolley

2 years ago

Preston was punctual, professional, and upfront about what needed to happen. He let me know when he would arrive with plenty of notice. He arrived when he said he would, so I didn’t have to sit and wait. I highly recommend him, and will definitely use him in the future.

Kimberly Delker

4 years ago

Very impressed! We had an emergency situation on New Year's Eve, and few other plumbers were responding or available. Albuquerque Plumbing, Heating & Cooling politely answered the phone, found an opening for us, and the plumber ended up coming hours earlier than scheduled to fix the problem. They were quick, courteous and competent. Highly recommend!

Amanda Duffy

a year ago

Quick response. Gregory was courtesy and very professional. He replaced some piping under our sink into the wall. Looks great. We will definitely use him again when we have plumbing needs. Thank you.

Richard Harris

3 years ago

Abdul was on time, Covid-conscious, and competent. Installed a replacement cartridge for which I didn't have the right tools, avoiding having to buy and install a new faucet. When that was accomplished, asked if there was anything else he could do for us with the remainder of the service call. At my request he advised on repair vs. replacement of our evaporative cooler, advising that replacing the pads would greatly improve its performance. We have subsequently done that; Abdul was right.

Andi Mullen

a year ago

Lady that answered the phone was very sweet and professional, she was able to give me a quote while on the phone (other companies had to call me back). They were able to schedule us within a couple hours after business hours. Corey was very professional and gave us additional tips on some of the problems we were experiencing. He was able to fix our problem fairly quickly. Thank you so much guys!

Dave Moya

9 months ago

Justin came to shut down the furnace and start up my swamp cooler. He's a very friendly and efficient guy, let me watch and answer all my questions. He knows what he's doing that's for sure. It was a good experience working with him.

Kerry Robison

8 years ago

We moved to Albuquerque from out of State, and when the gas company came out to establish our service, it was discovered that our water heater did not meet code. Our landlords contacted Albuquerque Plumbing Heating and Cooling to make the necessary changes. As it turned out, the entire unit, including all of the pipes and drains needed to be replaced. Jason was there the next day and he and his helper spent the entire day, working hard in the heat, replacing everything necessary to get us up to code. The next day the gas company representative then came out for a second time and informed us that he would not light our water heater as it was no longer his responsibility. We contacted Jason and he came out as soon as he was able, in between jobs, to get it lit. We haven't seen this kind of customer service in a very long time. These folks have all of our future business!

Tara Trafton

2 years ago

My mini-split install was particularly tricky, but Darion and Ernesto did a phenomenal job. They were also the NICEST crew I’ve ever had work on any project over all my years as a homeowner. I cannot recommend them highly enough!

Tara Martin

a year ago

Would highly recommend this company. Very friendly and professional. I was given a quote and after job was completed the price dropped because did not take as long as they anticipated, so very honest also. Great job Aaron and Orlando.

Michael Meadows

4 months ago

The staff is very knowledgeable, they stay focused and get the job done. Communication through the repair process was great! Erik was the best!!

Ro H

3 years ago

Friendly, professional and reasonable pricing compared to other quotes we received. We are pleased with the work and the cleanliness of the job. Thank you Jose and Peter and Josh and all the crew for being so easy to work with and your attention to detail.

Shawn Capehart

a year ago

Very impressed with this great company. Kept me updated before my appointment, Daniel arrived on time, was very thorough and knowledgeable and did a fantastic job. I hope I never need them for a repair service again but if I do, they will be the first ones I call.Needed service on my other unit a year later. Anthony was just as knowledgeable, courteous and professional as could be. This company is still phenomenal.

Robert Mitchel

5 months ago

Robert was extremely knowledgeable and professional. We were able to narrow down the problem very quickly and able to set out what needs to be done.

Lonnie McDonald

2 months ago

Brian Detommaso and his partner fixed our A/C after another worker for the company failed to do the job. We waited 9 days for the parts and labor while my spouse was having open-heart surgery. When he returned from hospital, he didn’t have A/C in the master bedroom on the second floor. It got as high as 90 degrees even with a unit to cool, two ceiling fans, an electric fan, and opening windows and doors at night. When we were told by the first worker that it couldn’t be repaired, disappointment turned to desperation. Michael, the Manager, sent Brian out the next day first time. Within an hour, the A/C was fixed, and the entire second was cool and has remained so. We had spent a great deal of money fixing up the upstairs to make recovery easier. The two downstairs bedrooms were taken up by his parents and needed office space. We are very grateful for Brian and his partner taking care of our A/C problem.

Matt Bouska

2 years ago

Cory was great. Really good at his job and loves his work. Both experiences I’ve had with this company have exceeded my expectations. This is the only plumber to call.

Karen Scherzinger

a year ago

Erik and team were amazing! They completely reinstalled a very poorly installed duct system, which required crawling through our disgusting and fiberglass-filled attic. They had everything torn out and properly installed in a couple days; they worked super hard and were always cheerful despite unforeseen challenges. They clearly explained everything they were doing. We would definitely use them again!

Taz Ban

4 years ago

Called to check price on changing the filter on a tankless water heater all they could say is they would have to come out to look at the filter and also charge me for the diagnostic fee to tell me how much he was gonna be to change??? So if changing the filter was more than other companies I would still have to pay for the estimate for them to come out???? Strange way to run a business!

Andrew Nutumya

2 years ago

My heater went out during the winter so I called this company. The first time they came out, they cleaned the unit and replaced the inducer motor. It cost around 1400 but it worked for about a week then the unit went out again. I called them again and they wanted another 1200 to replace the circuit board. I didn't have the funds and winter was almost over so I skipped it. After their service my a.c. was no longer working (it was working just fine last year.) I decided to call another company just to see what they had to say. They arrived and told me that the wiring wasn't done properly and some wires were disconnected. It cost about 80 bucks to get the furnace and AC working properly again. Keep in mind that no one else had touched the wiring since this company did their service. I will never use this company again and advise others to look at other companies.

Nanci Woods

2 months ago

Andrew and Peter were both very professional and knowledgeable. They were very patient with my questions and answered them so that I understood! ABQ Plumbing, Heating, Cooling is the company you need when you want great service!

Janet Belotti

5 months ago

I needed a plumber quickly as my washing machine backed up into the shower. I was scared. I couldn’t think of a plumber but I remembered #250 from radio spot on 103.3. Jackie says it all the time on that station. I did #250 and was connected to a scheduler who was very sympathetic. I got an appointment for an hour later. Gregory Torres came out on time. The service was evaluated and finally completed with excellent results. All went great.

Ali and Jenson Trujillo and Bishop

2 years ago

First time customer… Very easy process to set up service, I really appreciated the level of communication provided (including emails and texts at every stage of the process). Super smooth and will definitely use them again!!

Maggie Fachan

a year ago

Gregory arrived on time; he was friendly and explained what he intended to do. He worked quickly; his work area was covered and cleaned. He was very professional; I recommend him highly as he was excellent!

Jack Baillio

4 years ago

Albuquerque Plumbing Heating & Cooling Came out on Wednesday to install an electrical outlet that we needed. To my surprise they came out within an hour of when I called. The technician(MATT) did an outstanding job and was not only pleasant but fast.Having been in the service business for about 50 years I really appreciate a good company that offers super service. Thanks again for a job well done.

Robert Floran

3 months ago

Very satisfied with visit. Technicians who installed furnace in 9/22 did not install filter! Fortunately I had a backup filter at air intake which minimized potential damage to furnace.

Yvonne Beauvais

a month ago

Chris arrived early, kept me informed of the progress, & answered all my questions.

Debbie Blakley-Eaton

5 years ago

We appreciated the kindness of the people in the office, as well as all of the crew. They were respectful at all times. There was some disappointment concerning the time of completion as it was delayed since the job took longer than we thought it would. My only suggestion would be that more care in keeping the Zero-Scape protected during digging and restoring it should be more of a priority.

Barbara Arsenault

6 years ago

I paid $450 to have a leaking pressure reducing valve replaced. The service took about two hours which included the time the plumber went to pick up the part. The original valve was heavy and metal (iron?) and I was surprised that the replaced valve was plastic (though the plumber told me that this is how valves are made now). After researching the cost of such a job ( labor and part) I feel that I was overcharged.

Art Ascencio (AA15GT)

a month ago

Best service company in ABQ! On time, courteous, professional and concise. Every step of the way, from the inspection of the system, diagnostics, to the repair. Every step was clearly explained, and pictures of the faulty parts were provided. No games getting the appointment set up either. From start to finish, easy breezy!

Otto Thomsen

2 years ago

Corey was awesome!! Our mainline clogged past our past our property line where it connects with two other buildings from across the street. He wasn't able to clear it on our side but continued to work on it until he located it 60 ft out. He didn't give up and was able to clear the line. Thank you very much Corey for your persistence and dedication to the job!!

denise martinez

2 years ago

Excellent maintenance furnace checkup from start to finish. Albuquerque plumbing has done it again. Top notch customer service. We just purchased our new home, can’t wait to schedule my service call for switching to refrigerated air !

Janice Finnerin

3 years ago

Charged $100 to take the lid off the Furnace and point at the Filter, they don't offer filters, don't change them, even though they are a Furnace Repair Company. Didn't offer 30 Point Check that would have been $120 (said they really don't do 30 Point Checks) but it's standard in the Industry. Instead found things to repair that totalled almost $1400. We don't even know if the system is working correctly, yet wants to do physical repairs on the outside. When asked if the $100 would go towards the repairs suggested, was told it was up to the Technician whether they did. It felt Shady and wrong. I felt used. The technician was nice and maybe it's just how he's been taught to treat customers.

Rod Neil Thomas

4 years ago

We recently had our HVAC completely redone. This was a big job as we decided to remove the condenser from the roof to ground level on the side of the home along with the installation of a new gas furnace. We have had experience with various workers from different companies over the years so a comparison for the work done was from observation. We chose Albuquerque Plumbing & Heating to do this job which would take an estimated three days. The skilled personnel on the job and in the office were always professional and very personable during our many interactions. The work was done beautifully and was accompanied by a lifetime, yes, lifetime warranty on the unit! If you want your job done right the first time, call Albuquerque Plumbing & Heating.

-White Polar, LLc Abq office

5 months ago

We always like to work with people that is willing to help others great service great company professionals And friendly people.

Karen

2 months ago

Tyler was friendly,fast, & professional. He answered all of our questions. He was also on time. Very pleased with the service.

Michael Schupbach

2 years ago

They might provide good service to others, but the guy they sent lied straight to my face twice, made a bunch of excuses about why they couldn't actually fix my problem, and tried to upsell me more services rather than fix my leak. BTW, another company came and fixed my issue the very next day in just a couple hours.

Madeline Beaudoin

2 years ago

This is my 2nd time using Albuquerque Plumbing. Was pleased to see the same Tech F.D. Garduno. Knowledgeable, informative and professional service at reasonable cost. Highly recommend, Dimytri and ABQ Plumbing will be my first call for services.

Theresa Vigil

a month ago

Nothing but good things to say about Albuquerque Plumbing, Heating & Cooling. From the first phone call to the completion of service they have been nothing but top notch. Joseph, the service technician, was professional, personable, respectful, kind and efficient.

Cynthia Romero

2 years ago

Had to call late at night for a plumbing emergency. Was treated so well given the hour. It may have not been a big fix, but was still outside my scope of expertise and was not made to feel like I was putting them out for such a small job. From the VERY polite young ladies who answered the phone, to the young man (Dave), who came out to fix the issue and was just one of the nicest people I have done business with in a long time.....their service was superb! Wonderful customer service! Thank you all for taking a stressful situation and making it manageable. Please don’t change! Customer service is so lacking these days and a lot of businesses could certainly use some training to be as good as you. I will certainly be calling you all (during normal business hours, of course) soon to do some other non-urgent jobs.

Dina G

a year ago

I had another great experience today using Albuquerque Plumbing Heating and Cooling. Justin was thorough, personable, and very professional. This company does not have the lowest prices but the professionals they send always do excellent work. As with all things, you get what you pay for.

Dora Johnson

10 months ago

We had a plug pop from a main water pipe on a Sunday. The plumber drove from Albuquerque to Belen. He fixed it in less than 15 minutes. Big relief!! Thank you!!

robert Williams

a year ago

Albuquerque Plumbing's Technician was very knowledgeable, professional. and helpful. Ben answered my question with good detail, He is an great asset to Albuquerque Plumbing and represents them very well to the public. Gold Stars!

Harvey Norman

4 years ago

Superb service! Zach and his partner helped us in two separate occasions.1. When we had a gas leak and our house was red tagged, they fixed and repiped the gas pipes. They also helped us in having our house certified!2. They helped us install a whole house filter. Two different plumbing companies came to our house to see how they will install the whole house filter. Those two plumbing companies just told us that it is too challenging due to the existing water pipes on our newly bought but old house.When Zach inspected our house, they confirmed that it is indeed challenging. However they gave me different options. And we came up with an option that is agreeable with both of us.Highly recommended! More power to your business.

Dave Weaver

2 years ago

We needed the doorbell chime transformer upgraded for a smart doorbell. The technician was on time, friendly, efficient and fixed the problem. We would use them again.

JAS

6 months ago

the tech, Robert, called in advance to confirm, showed up at the time window discussed with their appt. person in the AM, same day,
did the job quickly and cleanly. had the issue resolved, I tested it out, and it worked fine.

Tim Gannon

2 years ago

Nick came out to do our semi-annual switchover from furnace to swamp cooler. He was on-time and efficient in closing down the furnace and activating our 2 swamp coolers that are in very inconvenient places on I our roof . We are so happy with how safe, clean and professional this service was from Albuquerque Plumbing Heating & Cooling!

Missy G

2 years ago

Trevor installed a new ceiling fan. Did awesome job. He has done electrical work at our other property as well. Always does good work. Will always call him for electrical needs. Thank you Trevor!

Maggie Raigner

a year ago

Unfortunately I had to call at the end of a business day but they have 24/7 techs available! We had hot water pouring out the side of our house & had to turn the main water line off. Erik Leyba came to our rescue!! He was very professional & fixed our problem. We had a very local company come several times over the precious months without resolution.Erik & ABQ Plumbing, Heating & Cooling, thank you! They even send a picture of their tech in a confirmation text.

Fidel Trey Villanueva III

a year ago

These guys were awesome from start to finish! Highly recommend A+ service! Both guys were informative and took care of the issue with quickness. They double checked their work and weren't in a hurry to go to the next job without thoroughly checking our issue at hand.Thanks Daniel and your partner!

Marcos Atwood

2 years ago

Albuquerque Pluming, Heating & Cooling sent over Service Tech Daniel B.
He was awesome, knowledgeable and most of all professional. He was able to go beyond what another company was to lazy to do. I will be continuing to use this company and I highly recommend APH&C.
Thank you.

Le Martinez

3 weeks ago

Rodney Chavez, the salesman who came to my property to give an electrical panel estimate, relied on a presentation full of fluff. He said anything to make a sale, and later back peddled when his inconsistencies were high lighted. Because I am adverse to doing business with his salesmanship tactics, I did not settle on hiring ABQ Plumbing to update my electric panel.

Stanley Fonseca

2 years ago

Absolutely awesome company. Michelle (administration specialists) and Dallas (plumbing technician) are fabulous. They both assisted in taking care of a major water leak problem on a Saturday. Michelle is great as a customer service representative. She is polite, courteous, and a joy to work with. Dallas, a professional this company is blessed to have. He is professional, knowledgeable, polite, and a person who gets the repair done right! He repaired a water leak after identifying and cutting into the wall. The water ran into the garage and pantry area. He worked into the night to ensure the repair was done correctly.Dallas is the person to request if you have a plumbing issue. You will not be disappointed! I felt like a valued customer. Bottom line: This should be your first company to call for any plumbing issue.

Wendy

4 years ago

Fast, friendly and knowledgeable. I've used Albuquerque Plumbing, Heating and Cooling for seasonal changeovers and most recently for a broken pipe and clog. Their service has been great and I will continue to use them in the future. (p.s. I do not typically give a five star rating to any business)

Andrea McDonald

2 years ago

I had a great experience with ABQ Plumbing, Heating & Cooling! The receptionist was very friendly and professional and let me know pricing ahead of time. I received email and text alerts when the tech was heading over. I also received a text with a little intro and picture of the tech so I knew what he looked like before he came to my house! I really like that extra step, to make sure the customers are comfortable and know who they are letting into their home. The tech, Michael (his name-patch said Laine, maybe nickname?), called and said he was running EARLY and was able to come sooner than the appointment time. I told him my problem, kitchen sink is clogged, and he was able to fix it and be on his way in 15 min. It was super quick, super affordable and professional! Michael (Laine) was super friendly and efficient. I'll definitely be calling this company again if I have any future issues.

Molly McGrane

7 months ago

Great people and great service. There when they said they would be and Trenton was a great guy to work with.

Lynne Cuellar

2 years ago

Service quoted was to change out a thermostat. We provided the thermostat with no other repair or problems to diagnose. We accepted the quote and when the technician arrived he quoted 50 dollars more and then wanted to argue why he was right. 🙁

L E Mitchell

8 months ago

Called for a leak and was able to book a timely general hours appt. Was quoted $450 for leak inspection but when I asked what would be included in leak inspection, I was told that the front office staff couldn’t provide any information and that I’d have to wait for the tech. It was frustrating and unprofessional that the people quoting a price couldn’t give me any information as to what services would be included in the price. I appreciate that they aren’t on site or aware of my specific situation but I just needed to know what would it would not be covered if I paid $450. No transparency.

N LV

3 years ago

Aaron has come to our home several times over the past 3 years to work on our furnace. He is polite, punctual, and neat when working. He is excellent at trouble shooting and works hard to ensure he has solved the problem.

Mark McClain

11 months ago

Jerrod Ortiz was very professional and friendly and was very forthcoming as to what needed to be done to stop the continued new duct return air leak on the tar and gravel roof related to a combo HVAC unit roof installation fem ABQ plumbing nearly 2 years ago.He will follow up if it continues to leak after the next big rain.He came very promptly, the day I called and kept me informed when he was going to be delayed from another earlier job.We appreciate the quality service and professionalism of all your workers and have the same experience every time we meet a new one.Thanks!Mark

Cristina Archibeque

a year ago

Brian continues to do a great job in working to diagnose our problems with our tankless water heater. He has had to come out a few times to identify the problem. He has been thorough and efficient and has demonstrated great customer service!!!

Roseann Teran

3 months ago

Trent and Greg did an awesome job! They were very informative with any questions that we had. Would definitely use Albuquerque Plumbing, Heating And Cooling again.

Rockin Robin

5 months ago

Extremely happy with ABQ plumbing!Needed estimates to replace our 23yr old furnace/AC as furnace was having problems & parts were hard to find. First contractor that came out (not ABQ) started telling me what couldn't be done before he was even at my house & then once he saw my furnace (which was a professionally installed Lennox) it only got more negative from there leaving me feeling that this was going to be a hard thing to do.Next contractor was Josh from ABQ Plumbing & he was an absolute pleasure, friendly, courteous, knowledgeable & saw nothing that couldn't be done. He gave us options & let us know what would be best for our mobile home. We accepted his estimate for a 95% efficiency Bryant furnace/AC which may not have been the cheapest but we wanted quality & quiet.Install & removal was done a week later, took 2 days & was all done by Peter & Kameron who did quality work, were very conscientious, thorough & took the time to do things right the first time. We had a little problem finding the right solution for the condensation line so it wouldn't freeze & so we didn't hear it but when we all put our heads together & came up with a alternative they happily redid it.As a retired contractor I feel confident in the work they did & confident that I have found the best for my plumbing or HVAC needs.

Justin Thigpen

3 years ago

Had these guys come install a complete 2 stage/speed furnace 16 sheer 5 ton condensing uint and new upgraded panel ! they pulled all the permits did a awesome job ! clean work fast and super friendly !!! Thanks to Pam,Josh,Andrew,Max and of course Clayton for a great wiring job !!! when you need refrigerated air in your home don't hesitate to call Albuquerque Plumbing & Heating.

Rebecca G

5 years ago

Would highly recommend this company. Remodeling older home, opened up master shower to remodel. Ekkkkk. Had used another plumbing company in past homes. When called other, was placed on hold for over 5 minutes. Hung up, called ABQ Plumbing. So thankful. Jerod came next day for estimate. Walked me through all that needed to be replaced. Show me multi options, and scheduled the repair/ replacement. Very quick turn around time. Hubby wanted to make minor changes, wasn't an issue. Will have Jarod and Richard back again! This company is so customer service oriented. Emails and texted messages as reminders. Phone call to alert on the way. So professional while here. Hey, they cleaned up better then we do!! We are planning on them coming back to replace water heater. Will use them from now on. Psssssttt.. Did I mention how great they were with the rowdy puppy? Ask for Jerod and Richard. Can't go wrong!!

John Florez

2 years ago

Very on time and knowledgeable. Frankie D came out to check why our swamp cooler was not performing at its best as well as it running noisily. He got it fixed and working super fast and explained everything in detail for why it wasn’t working properly (turns out we had installed the motor and belt wrong and it was making the motor work WAY harder than needed). He also gave tips to keep it working at its max going forward. Now it’s working great!

Stacey Smith

2 months ago

Absolutely the best service and care you can possibly receive from a company. Thank you so much for your kindness.

Regina Davis

a year ago

Orlando was quick, professional and got the job done!! I had a stubborn faucet nut stuck on with years and years of hard water and corrosion that would not come off my kitchen faucet! He had to basically cut the nut out from the top which made a huge mess but he cleaned up the mess. I had only called yesterday and they were able to pencil me in! I even asked if they could call me 20 minutes before they got there so I could leave work early, which they did. I will definitely use them again!

Leslie Andrews

a year ago

I was told by the water authority that I must have a large leak and so I called Albuquerque Plumbing Heating and Cooling. I opted to wait until the following Tuesday for regular business hour prices (not after hours) but asked to be put on the waiting list. Less than an hour later I got a call back for same day service!Jared and his apprentice/helper, Jacob, were professional and did a great job! Turns out I don’t have a leak like the water company said and Jared was very fair in the charge for the leak service. He did replace an outside faucet that had a slow leak that we had known about. He also educated us on what was done not quite right on our water heater installation, the ductwork on the heater, and the faucet on the shut off valve. We will be getting quotes in the future to get this work done and these issues addressed.The big news is that we are going to have them come replace the swamp cooler next week!! My husband is really excited that I am getting someone else to install it!! Again, Jared was very knowledgeable about the swamp cooler process, how to pick the right one, and suggestions for helping keep the house cooler.Glad I found them and have someone trustworthy and professional to take care of my aging house’s plumbing!!

Fenton Ayres

3 months ago

Out technician, Andrew was great! He was very professional, explained what he was going to do before he did it, updated me if there were any changes and went over the bill in detail. I would happily recommend!

Tricia Grajeda

2 years ago

Darion and his team were great! I definitely recommend this company and am super happy with the work that they completed. Their diligence and attention to detail is/was much appreciated.

Joe Padilla

9 months ago

Great experience with this company today. Was having problems with our heater. My tech Jerrod Ortiz was very knowledgeable and professional, you can tell he cares about his work and wants to help his customers. Couldn't of asked for a better tech to come to our home.
Thank you

Linda Price

2 years ago

Great job. Very fast and on the holiday too. Reasonable price considering holiday fees. Flat rate per job. Not hourly. I was expecting it to take a while so was pretty happy about flat rate. Maybe 30 mins all told. Clean job too. No detritus left behind. Stucco wasn't damaged. My exterior faucet had snapped clean off while I was replacing my evap cooler's water line. Appreciate the fast repair on a holiday!

Pamela Iz

2 years ago

Nickolas did an excellent job of coming on time, his demeanor was professional yet pleasant. Helped out my husband and lanlord so much !! He was very thorough and detailed in answering all of our questions and concerns . He is definitely an asset to his company working so diligently and efficient .10/10 recommend on having him as a technician. He deserves a raise, promotion . Fixed our heater problem in no time thank you .

Connie Pomeroy

a year ago

Eric was extremely professional but at the same time personable They didn't mind that I watched everything he did I was just curious and interested yes and interested and it was all OK with him Em I would recommend him to anybody who needs service on their air conditioning units he did an excellent job

Pete McCrea

2 years ago

Called and they came out that same day. Called other plumbers they did not even return our call!! Alb Plumbing and Heating did a great job. Would recommend them. Also reasonably priced!!

S

3 months ago

Albuquerque Plumbing , Heating & Cooling has some hazardous drivers! On May 16, 2023 when driving north of Osuna, around 2:15 in the afternoon, on Jefferson, and turning east on to Ellison, one of their vans, driving southbound on Jefferson, cut in front of me ( even though I had right of way coming from the south) nearly causing an accident. The Van's license plate # is 28945LA, (V76 lower right corner of the van) per the photo that was taken. I would never use a business with drivers so aggressive & dangerous! I have been in hit 4 times by dirvers like this person in this city!!!

kay thurman

a year ago

They were right in time and diagnosed the problem as a leaking garbage disposal. They had a replacement in their truck and were very personable and efficient. I highly recommend them.

RAQUEL “Rackle” GARCIA

4 weeks ago

Both Kevin and Jonah were very thorough and professional! We will definitely use them for any future plumbing and heating needs we have!

Richard Lopez

3 months ago

Daniel and Ebony were very friendly, clean work, and knowledgeable. Natasha the manager and Bo helped with a accomodations when the city was late for inspection and our power remained off over night. Work was excellent. Thank you guys will use their services again!

Rosemarie Williams

4 weeks ago

Joseph came in, looked at the problem, explained everything to us, went on the roof and found out what the problem was. He was professional, and I knew what he was doing. I give him in the business an A+.

Kiran Tuniki

2 years ago

This is the second time I am using ABQ plumbing and it wasn't up to the expectations. Jerod (technician) fixed the leak in the cold water line to the heater but he broke the recirculation pump (right in front of me) while trying to keep the water away from the cold water inlet to the water heater to ease with soldering. He would not accept that it was his mistake but instead he says the pump was jammed and I had to remove it harder which broke the pump shaft. He fixed the leak, and assembled broken shaft into the pump. Because he broke the recirculation pump I have asked him to quote the price to fix, which costs me $884 to install a new pump. There was not even an attempt to provide any discounts due to his mistake. If he wanted to block the water from recirculation pump he could have simply shut off the water to the building, and pumped out remaining water droplets. No reason for him to open the pump, and break the shaft. The reason I gave at least 3 stars is because he fixed the leak so my garage would not flood.

Margaret Sadowski

a year ago

Great service all around. Called the day before to remind and identify when and who would arrive. Added an extra service which was no problem and the payment was extremely reasonable. This was our 2d call for their help (different from first) and both very efficient and clean.

yvonne anaya

7 months ago

My furnace was not working well. A Technician, with 2 years experience diagnosed and gave me an estimate for $7800.00. The next day I called another company with 30+ experience and Steve immediately knew it was filter blocking the air flow. I’m very disappointed how they can take it vantage of a situation.

Blake Collins

5 months ago

I'm grateful for Albuquerque Plumbing, Heating & Cooling. The whole process of setting up service and getting someone out is seamless. Anytime we need work done we have Luis come out as he has always done a great job at taking care of us. I feel like the whole operation is honest and the work is top-notch.

Frank Lucero

7 years ago

I had been experiencing leaks throughout the house for a number of years. Depending on who you talk to, it was caused by defective copper. After the last major leak in January, I decided it was time to redo the plumbing in the entire house. This was not a decision made lightly.After talking to friends and family, reading reviews, and several phone calls, I asked three companies to come to the house, inspect the situation, and give me a bid. The most important criteria is that I wanted a quality job. Of the bids, this was not the cheapest. It was somewhere in the middle, but what convinced me to go with them was the conversation I had with Mike when he came out to do the bid. He really took the time to inspect the property, talk to me about what it meant to do a job like this, and what I should expect. He pointed out a lot of mistakes that were made when the house was originally constructed and explained the material they use and their approach.At the risk of going on too long, they did exactly what they said they would do. They pulled permits with the county, followed all the code requirements. and really cleaned up all of the pipes and things in the garage. These guys are professionals. They are courteous and the team worked very hard to make sure that will all of the work they had to do, they minimized the time we were without water.In the end, I got what I needed. I am not a plumbing expert, but it is not hard to see the improvement over the original installation.Mike and his team did a great job! Thanks

eric soto

5 years ago

I can not express my satisfaction with my service from abq plumbing company. It began With Ronnie Gutierrez who first came by for my free estimate on my new AC system. He was very kind and explained all my options. Once i decided to procure their services they went out of their way to keep my home clean while providing excellent installation. Landon Giles provided excellent service installing my AC and explaining how to operate the unit. Rick Mascarenas also assisted and went out of his way to ensure quality and cleanliness by sealing my roof including areas not associated with my AC. I even saw Rick sweeping rocks off my driveway that just shows their dedication to customer satisfaction.

Tim Gregoire

5 years ago

I've hired Albuquerque Plumbing Heating and Cooling twice. Met Jarod on the first job, requested him again on the second because of the precision and quality of his work. He brought an assistant on the second visit, Cornelius. Cornelius' level of professionalism and workmanship was a perfect compliment to Jarod's. Both worked together seamlessly and efficiently. Very happy with the completed jobs. Will hire them again. Highly recommend this company for the quality of their work and fair pricing.

John Wehner

2 years ago

Marcos was super professional, knowledgeable and skilled! His whole team was fantastic and his partner did an awesome job refurbishing and cleaning my furnace and fireplace. Thanks so much! Definitely check with ABQ plumbing for future needs.

Christine Grover

2 months ago

Very courteous and knowledgeable. I would highly recommend them

Edwina Quintana

2 years ago

Christopher Heath was absolutely professional, efficient and super nice. He did a great job on the heating system. Thank you Chris for all your hard work. We appreciate you and all you did to help us get things up to code.

Jason Vlasovetz

2 years ago

Brian was the best tech. In comparison to other companies, the cost was much easier on the wallet. From top to bottom, APH&C is the best. Dispatch was so friendly and professional. My appointment times were right on schedule and Brian as well as the teams behind him were in constant contact. Couldn’t ask for better service better repairs, or better people.

Michael Kare

2 years ago

They sent Corey out. He was a very nice, progressional, and proficient person who found the problem quickly, and got the main line cleared out. And they didn’t charge the you know what out of me like a certain T company here in town. I saved their contact in my phone. This company is my plumber now.

Kyle Albert

a year ago

Nick Kettinger is exactly the type of guy you want showing up to your house at 7pm on a Sunday night in early August when the AC goes out and your wife’s not having it. Professional. Affable. All around good dude. As a contractor myself, I strive to have people like Nick on my team. Problem solved. No bs. No run around. Straight to it, parts were on the truck, repair done. He had some time to share best practices with me. I have a new go to HVAC guy, and I’m thrilled. Thank you Nick and kudos to ABQ P H & C!

Dianna Stone

4 years ago

I highly recommend this company. We called on a Saturday morning and they arrived in about 30-40 min. The technician, Ben Montgomery was great. He was very knowledgeable, courteous and extremely helpful. He called to give us notice when he was arriving and answered all of my questions. My dog loved him too. The service and support from this company is great. Just ask for Ben.

Lauren B

10 months ago

Very good! They detected the source of the leak which was behind baseboards (dishwasher sprung a problem which was simply capped off) and with minimal damage they fixed the leak. I had no idea how leaks which were behind walls were fixed. It's not a big deal! They were very precise and direct with a minimum of talk. Very pleasant, honest, quick. I will definitely call them next time there is a HVAC issue!

marge padilla

a year ago

We had Albuquerque Plumbing and Heating come out to our house to look at some heater vents on our roof that needed repair. the Technicians that came out (Justin Ulibarri and Travis Coleman), were very knowledgeable, prompt, and courteous. they did a wonderful job and we will be using them again when the need arises. we highly recommend them.

T Perez

6 years ago

Enduring a few weeks without A/C was not fun, but ABQ plumbing and cooling came to the rescue. My first contact was very professional and I got an appointment in a reasonable time frame. The technician was prompt and professional. He diagnosed the problem quickly and worked efficiently. He explained the problem and his plan clearly. I was very satisfied with the whole process. I did flinch at the cost, particularly since much of what he did was correcting a faulty install, but it was a lot of work. Still, my A/C is back on and I am grateful

nathan wheeler

a year ago

Outstanding service! I had a clogged sewage line, called and had Greg at my door within a few hours. Greg was professional, kind and genuinely cared about making sure my problem was taken care of. Thanks Greg, I appreciate it!

Matthew Silva

7 years ago

Every time I have ever had a heating, cooling or plumbing issue these guys were friendly, timely, efficient and knowledgeable! I will never use another company! I strongly recommend them to anyone who asks! Thank you Albuquerque Plumbing, Heating and Cooling for keeping me cool in the summer and warm in the winter!

Dr. Melynda Monte

2 years ago

Christopher was fantastic. He was professional kind and quick! We are so grateful for his expertise and services. We highly recommend him and this great company!

Jeremy Stark

6 months ago

I just had them out to clear a stopped up sewer line, which they did, but they left the area under my sink an absolute filthy wreck. The plumber said he was waiting on someone to bring him more towels, but didn't clean up after they brought the towels and just left. Just horribly unprofessional work, leaving an area like that and running off without cleaning up the mess. There was filthy water and black sludge over everything underneath my sink, along my cabinet doors. I've just spent the last hour cleaning up after this wreck of a service.

Mike Monroy

7 years ago

Two technicians showed up looking dirty and unshaven. I asked them to us their electronic sniffer to locate a gas leak that was coming from the furnace. It took them more than an hour to locate the leak on the gas valve. Then I was over quoted prices for parts and was told the repair was going to be over 500 dollars. When I pointed out how his math did not add up, should have been charged 1 hour for labor and 200 dollars for parts. He then said the part he was installing did not fit and had to go get the correct part. I was then charged an additional hour for him to go get the correct part. Upon returning, he then told me the part he went to pickup did not work and proceeded to install the part he originally tried to install. He then charged me another 2 hours to install the same part a second time.I should have been charged 1 hour for labor and 200 dollars for parts, but was charged a total of 4 hours labor since it took 3 hours 10 minutes. unfortunately, I will never use this company again due to this particular technician who conducted himself unprofessionally by working deliberately slow and mis-quoting prices.

Krissy Hansen

2 months ago

Greg came to our home to help us with a sewage backup. He did an absolute fantastic job. We appreciated him so much for coming out at almost midnight on a holiday weekend. He was very professional & courteous. We would highly recommend him! He was a life saver!!

Anathea Ortega

a year ago

Price gouging- my elderly mother lives with me while I work from home so she takes care of the interactions with service folks while I work. I feel she was taken advantage of because the techs assumed she didn't know better and was quoted over $900 to replace the filters in the swamp cooler, replace a float and the poly water line. When I asked her why the quote was so high, she said they told her it was because the filters are very expensive. We called back to get a breakdown of the costs. A float was over $100. Filters over $500. Service charge over $100. I normally service the cooler myself so and how much work is involved and how much the parts cost at Home Depot...float is about $5, filters about $200, service fee - we were told it would be $65 when making the appointment.I also do not appreciate that the tech tried to just walk into the house when he was ready to give us the exorbitant quote. The inside house door was opened but the screened security door was locked. He then said, oh it's locked.I won't be using this company again.

Brian Padilla

4 years ago

We had Albuquerque Plumbing Company come out to work on our AC system. We appreciate Nate for quickly determining what was wrong. He sent out a great crew (Andrew, Pete, and Max) who did a wonderful job. They worked hard and were very kind, professional and courteous throughout the experience. If you need any HVAC services, these are the guys I would recommend.

Scott Petras

a month ago

All good knows what he is doing and talking about for futur,maintenance.

Jeff Fredine

2 years ago

Kevin was excellent! He showed up early, texted me when he arrived, diagnosed the issue with my swamp cooler and fixed it quickly. I will definitely use Abq Plumbing again!

Cinder_fall2

2 years ago

Great service. Techs are always friendly and knowledgeable. Answer any and all of my questions. Good quality service. I've had other companies do work for my home but none of them do as good a job as Albuquerque Plumbing. They will always be my go to for any problems I may run into. Joseph W. and his partner were awesome.

Fred Garcia

4 years ago

Cameron & his assistant were very polite & cordial. They were efficient and completed the job in a timely fashion, and explained the issues and made appropriate recommendations. The cost, however, exceeded my expectations (as the lady-receptionist on the phone led me to believe it would be around $90).

john mitchell

2 years ago

Cory showed up without calling 2 days in a row. The first day he could not resolve kitchen drain issue. The 2md day he showed up without the proper wrench to remove clean out cap. Useless Refused to pay called TLC who fixed in 20 minutes.

Cheryl russey

6 months ago

Abdul worked on my gas fireplace.
He came in and relit the pilot. He explained what might have happened to make the pilot go out.

Brian L

4 years ago

Thank you guys, perfect job and on time! Would definitely recommend APHC. Greg did a superb job and was very nice. One word that comes to mind when hiring these guys for a job, confidence! Great to know the job will be done perfectly and to your satisfaction. Thanks again, Brian.

Heather Valentine

3 years ago

We had a leaking sprinkler system that was starting to flood our backyard. Jason and Abdul came out and were able to quickly fix our issue. They were very thorough and walked through our house to make sure there were no signs of pipes busted anywhere else. They were friendly and knowledgable.

Jessica Martinez

a year ago

The technician Dimytri Garduno was very professional and informative. I was given many options to help solve my problem and it worked out great! My home is cooler than ever before! I will use them again!

larrycm017

2 years ago

Abq. Plumbing responded quickly and professionally to open a clogged drain on a Saturday afternoon.The Office person was efficient and professional in taking info on the problem. Lane, the technician kept me informed of the conditions he found, cleared the drain line, and charged a reasonable price. Would recommend them highly

David Schindler

a year ago

Extremely delayed review regarding my experience with Albuquerque Plunbing, Heating, And Cooling. Had these folks come in a few years ago to repipe all my supply lines and hot water heater and learned last night a couple things were never done properly.The guys that came out were very friendly and punctual. Overall a project that was supposed to take a week turned into more like 3 weeks if I can recall, BUT here's where things go negative. My thermal expansion tank for my hot water heater was not installed right.From the factory thermal expansion tanks ship at 35-40lbs of air pressure(from what I've seen so far) and part of the install process SHOULD BE to check water pressure at a hose bib and increase the pressure on the tank to match whatever that water pressure reading measured. I know for certain I never saw the crew check pressure on the house or fill the tank. I took a lot of time off work to watch and familiarize myself with what they did and how and this process is critical!As I said, I learned last night this wasn't done properly after a pinhole leak developed in the tank, causing water to spray all over the inside of my utility closet, close proximity to electrical receptacles and our central heat unit.ALSO, this tank weighs about 5lbs out of the box, every gallon of water weighs 8lbs. For a 2 gallon tank, when it fails, weighs 21lbs. It may or may not be code, but plenty of stuff online recommends strapping this tank to a wall to provide support and not 21lbs floating on top of fittings should it fail and completely fill with water.Watch your crews, and specifically when it comes to these tanks be sure they are pressurizing properly. These tanks are only expected to last 5 to 10 years from what I've read so be ready to swap frequently as well.

Judith Ann Knott

a year ago

He was very knowledgeable .explained every thing to me. Polite and just a nice guy.. he told me the estimate and I decided to do it.

Blanca Lopez

3 years ago

We had a furnace that needed to be turned on and just when it felt like no one could help. Glen in the commercial department was able to find a way to still help us out same day the snow fell this year. We appreciate everything this company continues to do.

Tyco Jewel

a year ago

Excellent emergency service at a reasonable price. They kept me informed about the arrival of the technician and also sent me his photo and brief resume. I was very happy with the experience.

Terry Rose

a month ago

It was great! Michael was on time professional and courteous.

Sally G.

a month ago

My HVAC unit started making strange noises so I called ABQ Plumbing. They promptly answered the phone and were able to send someone out the next day.A very knowledgeable and skilled technician (Marcos) was able to diagnose and fix the issue within 20 minutes. I am very happy with the quality of service and the explanation of work done. Thank you ABQ Plumbing.

Mike Wilcox

3 years ago

Great company, great work. Late review from when we bought our home last year. They did all our HVAC/plumbing inspections and they're coming Monday for our gas fireplace. Definitely recommend

Pilar Gonzales

2 years ago

I had Preston come out to fix my shower and I am extremely satisfied with my experience. He was incredibly friendly and professional and I would definitely recommend him for all your plumbing needs.

Jay Miller

a month ago

PNM Transformer blew in the Sawmill area sending a surge down the power line. Our external HEPD-25 KVA surge protector blew. Chris installed a new 18 KVA surge protector.

brian rougemont

2 years ago

Brian is one of the most professional individuals I have ever had the privilege of working with. He was on time, his work on my new furnace and AC was exemplary, and he and his team did an amazing job all around. It is HOT here in ABQ and they managed to knock the job out of the park in a day and a half. I would highly recommend Brian for any HVAC work you may need on your home!

Randy Thornhill

4 years ago

Great service, great prices, Abq Plumbing arrived early when my toilets were completely out of commission. Very knowledgeable technician who got the job done in a short amount of time. Would highly recommend!!!

Dustin Oldham

4 years ago

We had a leak upstairs that was leaking from a bathroom into our kitchen downstairs on a Saturday morning. Finding a plumber was pretty difficult on a Saturday morning, especially since our 1 year old was having a bday party at noon. We wanted to get the leak resolved prior to the party, so I spoke with various companies to see if any could assist me. Albuquerque PHC called me back (which I had not requested) and let me know that they had a technician by the name of Leonard who could come and repair the issue if I was still interested. Since I hadn't found anyone available, I was very happy to hear the call and felt like they went above and beyond to earn my services. Leonard arrived around 10am and inspected the situation and verified that he had all the parts on hand to complete the job and write up the estimate. He completed the job at 12:10, therefore he was able to get the issue fixed prior to the birthday party. After watching what he had to do to repair the issue and sweating of all the pipes, I was very glad that I did not attempt it myself! He was extremely professional and got the job done perfect on his first try! The service was a little pricey, but since I wanted a good job done with very little notice, It was well worth the money. I would highly recommend their services and Leonard as a plumber.

Aaron Ezzell

2 years ago

Marcos figured out what was wrong with our outside unit where others didn't have a clue in the past. He was punctual, professional, and very knowledgeable. He diagnosed our a/c system, found the issues, and made prompt repairs. I will always call ABQ Plumbing, Heating, and A/C for any future needs and request Marcos.

Mike Noonan

a month ago

Robert called before he arrived and arrived on time, after scheduling the appointment before 8AM, he arrived around 8:27AM, very impressive response from scheduling and the service tech. He tried his 6-foot snake, after I mentioned my 3-foot snake didn't clear the clog. He was unsuccessful, so he tried using the cleanout, which didn't work, so he used a camera to find a root intrusion, in the flange, from my toilet to the main sewer line. He had to remove the toilet and use the machine to clear the line. After clearing the line, he confirmed the line was clear, including adding toilet paper, to make sure the paper could pass the root intrusion. I appreciated frequent updates with every troubleshooting step. He provided a rough estimate of $2500 to break the foundation and replace the flange, to prevent repeat root intrusion. [UPDATE] Within 24 hours my shower pan failed to drain and the toilet in the same bathroom stopped draining, however the next morning, both were working ok. I called to document in my profile.[7/5/23 UPDATE] Same toilet, same symptoms, over 100-degree heat and a >30-foot tree roots searching out water appear to have infiltrated the sewer drain again. I managed to clear the blockage with my own auger, however the toilet was still not flushing properly. I called and learned they have aligned their previous $75 clogged toilet rate to their $135 drain service rate, which is still less than the competition. They were able to schedule an appointment for the same afternoon. Greg arrived with trainee Jaylynn. Both were professional, providing frequent troubleshooting updates and finished exactly 1HR from arrival time. They repeated the same auger attempt and realized the blockage was clear from the toilet side, as the water would drain, still not flushing correctly. They used the 80-foot snake, from the sewer clean out and the toilet still wasn't flushing properly. Greg diagnosed the problem as the dual-flush mechanism and suggested replacing it, $10 parts, although they charge $129 for the labor, so suggested replacing the 12-year-old toilet or the part. I really appreciated not being upsold to additional services, nor spending more time than necessary to provide the advice. I will continue to use and recommend this company.

Kathy Beard

a year ago

Quoted one price, said they offered military discount...all false. Charged for the pads I supplied. No military discount. Total scammers. Shady business and not veteran friendly. Charged almost double what quoted.. Not another penny will I ever spend with them. Save your money and call a different company.

Sarah Bates

2 years ago

William came out to fix a leak in the riser for the irrigation. He was here until after 10pm digging through roots to get to the problem. Excellent job! The yard looks like nothing ever happened and there is now a switch to turn off the drip for the winter!

Doug Lafond

3 years ago

We ran into an emergency plumbing issue on a late Sunday night. Had to completely shut off our water. Called Albuquerque Plumbing and Heating was advised that they would have a plumber out in a couple of hours. Jerrod showed up early and was very pleasant, courteous, and helpful. Explained everything in detail and went to work, suggested a better option for us and got the job done in about an hour. He was also very neat in fixing the issue and respectful of our home. The pricing was very reasonable considering after hours/weekend. We are very pleased and thankful for the service he provided. Recommend using again!

Valerie Holton

2 years ago

I am very disappointed that I was charged and the noise in my toilet wasn't resolved. When I called 2 days later to inform the manager and ask for warranty, I was told I'd have to pay $175 MORE, for a total of $263 to stop the noise in my toilet (plus to fix the on-off knob that THEY broke). The manager would not warranty, so I will just live with the noise. After all, a new complete toilet is only $89 at Home Depot. I won't use or recommend this company in the future.

Ricky Anderson

6 years ago

What a find! To have a contractor show up on time, do the work right the first time, treat my kids wonderfully, charge a fair price...do you know how rare this is?!? I have had many sub-par plumber experiences before, but I have used Albuquerque Plumbing twice now and was blown away both times. I highly recommend them.

R

2 years ago

I rent a house. Even if management refuses service, this company is more concerned about attorneys and profit than public comfort and safety. After 2 months without cooling, I did speak with an attorney, got the system fixed and he said there is no way a judge would take the case if the management company tried to sue this company providing the circumstances. Sometimes common sense and humanity outweigh managerial decisions.

Sam Islam

2 years ago

Used them for leak location which was the worst decision ever. Not only did the technician not mark the location of the leak, his report noted a totally different location. I used a different company for the repair itself as ABQ plumbing's quote was outrageous, and the new company dug into the random incorrect area listed on the leak locate report. We had to call ABQ plumbing back to relocate the leak and the new mark was still at least 4 feet off. This ended up costing me thousands of extra dollars for the unnecessary digging around in our guest bedroom. Also increased the time for the repair altogether. Horrible experience and zero customer service or compensation offered for this situation. Use First Rate instead, you will save a lot of future hassle and money waste.

Anne Bryarly

9 months ago

I was having an issue with my gas fireplace. Contacted Abq Plumbing for an appt and they came to my house the next day. Kevin and his partner arrived on time, we’re courteous and professional. Kevin inspected the fireplace, spending a considerable amount of time measuring for carbon monoxide leaks, inspected the outside vent and advised my husband and I on the workings of the fireplace and maintenance. We were very pleased with the service visit these two young men provided. I will call Abq Plumbing again without hesitation.

Kristi Hall

a year ago

Plumber was very kind and friendly and got job done. Pricing for labor added several times during Evap cooler set up got changed $136 for new pump and $138 for hose bib set up for cooler water in addition to $150 for regular set up for cooler labor charges are outrageous.

Heather Buerger

3 years ago

Each one of the technicians was prompt, courteous and professional. Aaron was most helpful and took the time to explain to my mom what he was going to do. It was an easy,uncomplicated experience. I will be telling others about Albuquerque heating and cooling as well as using them in the future . Thank you.

Gary Z

9 months ago

Orlando was professional, efficient, and knowledgeable. Installed new outdoor faucet in less than 5 minutes. Outstanding, will definitely use Orlando in the future. Thanks for taking care of me.

Sandra Leigh Montoya

2 years ago

Jeff is a great worker. Calm, friendly and he explained every step for me. He fixed the problem much faster than the previous company did. I highly recommend him

Holly Mitchell

a year ago

I had a wonderful experience with Albuquerque Plumbing, Heating and Cooling! These days it is so hard to find people that will go above and beyond to get the job done right, but Chris and Randy didn't stop until they got my electric fiasco fixed! They got me on their schedule right away and everything with the office went as smooth as could be! Highly recommend and will use them again for my other home needs!

Amanda Bartsch

2 years ago

This company only wants your money. Customer service is horrible and clueless. Melissa and Destiny are poorly trained and unprofessional. Natasha the manager I was transfered to was rude and unprofessional and didn't seem care about our concerns.It's been 48 hrs since someone responded to my review stating someone will call but of course no one has called.

Yolanda Carney

5 years ago

Albuquerque Plumbing and Heating did an excellent job to take care and resolve plumbing issues at our home. Pete Chavez was the right man for the job. He knew what parts we needed and went to 3 locations to find the correct part to fix our unique over head shower that other plumbers could not fix. He also replaced our kitchen faucet and took care of leaking toilet. Pete is Very professional and knowledgeable. We were very happy with the service! Highly recommend this company!!

britt blair

7 months ago

Always call Albuquerque plumbing when we have a plumbing issue and they always fix it well and right away. All techs have been very professional. Would highly recommend.

Alexander Fiege

a month ago

Abib did a great job diagnosing my issue and rewiring outside the house to get my new swamp cooler running correctly.

Jerry Kiuttu

2 years ago

Team was very courteous, professional, and helpful installing our replacement water softener and performed maintenance on our water heater. They answered all my questions, demonstrating they were extremely knowledgeable. They called to notify us they were on their way over when promised. We are very pleased with the service.

Anthony Giannini

5 months ago

I've used Albuquerque Plumbing Heating & Cooling for years! They are fast, courteous and have very skilled technicians! They have done alot of different jobs for me over the years from repairs to installations and they have always done a fantastic job! I highly recommend them to anyone!!!

Diana Card

2 years ago

Daemon came on time and was very professional. We needed a smoke detector battery changed in a 12 foot ceiling and he took care of it quickly. We asked for an estimate for moving the detector, and replacing can lights, and he checked the fixtures and prepared an estimate. We needed a new electrician service, and we will be using ABQ Plumbing for our future electrical needs.

B W

4 months ago

Nicholas was great! Very professional, on time and great work. I’ve used Albuquerque Plumbing ever since I moved to New Mexico and I really like that they don’t try to upsell you on anything you don’t need. Great company and great service.

Adam Houpt

a year ago

Great experience. Eric had a friendly demeanor, was upfront about the work, and was very efficient. This was my first time using the company and would highly recommend based on the service received.

Dan

a year ago

Called to have a whole house water shut off valve installed and to figure out why shower was running slow. Installed a valve in a dead line (house was replumbed) and charged me $350 for that. I had already checked water pressure and flow rate at shower head. Told me I had to replumb entire house to fix shower head issue. So $450 later nothing was fixed and I had an estimate of $3000 to fix my problems. Would not recommend. I ended up replacing shower valve myself and fixing the problem. Cost me about $300 for parts and tools.

Matt

4 months ago

Jeremy showed up on time, was courteous, fast, very professional. In and out in a short amount of time. 👍

Kendra Montanari

4 years ago

Mike Ford was professional, kind and thorough and spent a lot of time with me going over my options for a new water cooler. I feel well-informed and well-equipped to make a solid decision.

Rick Frendle

5 years ago

Entire staff was professional appearance and behavior through finished product. Josh was good at communicating along the way,and administrative staff always prefaced a visit,with a test message, highlighting which techs were coming and when they would arrive. There were lead texts stating appointment time,and date.Clean up was thorough and return calls were made as necessary after installation of central air and heating to meet all city codes. Explanations along the way helped us understand what they were doing and why.I would definitely recommend Abq Plumbing and Heating to anyone who is thinking of upgrading from evaporative (swamp) cooling to central air. Wish we had done this five years ago. Certainly has made the monsoon season pleasant and much more bearable. I only have to set the thermostat at 75 or 76to stay cool all day. My old swamp cooler couldn’t even get the temperature down to 79 during the heat of the day if humidity was over about 35%. We are happy with our conversion.

elliott chideckel

3 years ago

On a weekend (of course) my boiler stopped working. Albuquerque plumbing sent out Tanner, who was not only friendly and punctual, but did an excellent job in discovering the problem and quickly fixing it. Taking into account that it was an emergency, the price was reasonable.

James Ahern

2 years ago

Installed ceiling fans with lights on patio.I had 3 bids for the job. ABQ Plumbing was not the cheapest but not the most expensive either. I chose them because of Henry, their technician, who gave the initial estimate and ultimately the final installation. He was the only one who listened to my requests. I was impressed by his professionalism. On the day of the job, he was prompt, efficient, and cheerful while also very professional.You reach a point in life when price is not always the deciding factor. Quality and workmanship is really more important in the end. For this reason, I will use Albuquerque Plumbing again in the future.

Allan S

5 years ago

I had them come out to replace my swamp cooler which had the disadvantages of being on a very steep pitched roof as well as the the flashing around the ductwork having been screwed up by a previous contractorThey dealt with all the difficulties including an after install service in an extremely competent and timely manner - which is especially noteworthy given this being their busiest time of the year.Having dealt with one other company that ended up trying to pad their quote out on day of install, as well as multiple other companies that either scheduled to give me a quote and never showed up, or never called back when I left a message - Ron at Abq Plumbing, Heating and Cooling was fantastic to work with.I am extremely happy with my new unit, have a great level of confidence in the quality of the work, and look forward to using this company as my go-to for years to come.THIS is what customer service should be about.

rose garcia

2 years ago

After debating and debating who to use to fix our furnace, Albuquerque Heating and plumbing kept coming up. Even the heating guy ( from another company i won’t mention) that came last weak to supposedly “fix” our furnace recommended Albuquerque Heating and Plumbing! So from the very beginning from talking to Gerald who was so nice to the super cool Techs that came... Tanner and Nick ... I cannot say enough about how cool these guys were !!! They were easy to talk to, answered all our questions, and made me feel at ease. They knew their stuff and they have just won me over as a new customer. The only thing I disagreed with was Tanner’s football team ..... but that’s ok!

Scotti Romberg

10 months ago

There was some concern that the wires in the furnace were starting to fray. Upon closer inspection everything was in working order. I appreciate Ernesto’s honesty.

David Kelly

4 years ago

We had a new AC unit installed 7 yrs ago, from another company. Had Albuq Heating and Cooling come out, as the unit was blowing warm air. After the Technician evaluated it, he stated it was not worth trying to repair it, but recommended installing a new unit at a cost of $8,000. We then had a second opinion, by another major compitor. I did not mention anything about the prior tech's opinion. This tech said that all of the major components tested ok, but that the Freon levels were low and needed to be recharged. The bottom line is we paid $450 for the fix. He also installed a device that would help seal any minor leaks of Freon.He stated that we should see another 7 years of service from this unit, however, there are no guarantees.

Sam Boling

11 months ago

Justin and his team replaced our home's whole furnace/AC ducting and went above and beyond, proactively identifying issues and communicating clearly about everything. They clearly take pride in their work and meet a high standard of excellence in a short timeframe.

Prema Thomas

8 years ago

Beyond expectations. Jason arrived 5 minutes early & completed the job in record time, even including a trip to the warehouse for a needed part. He was courteous and provided me with all the information I needed to make an informed decision regarding the work that needed to be done to correct the problem as well as to insure that a future problem would be an unlikely possibility. He explained things thoroughly and answered all of my questions. I will recommend Albuquerque Plumbing to all my friends and co-workers.

Brian Bonanno

2 months ago

Brian and James were great. They were very helpful and easy to work with. I'm looking forward to working with both of them going forward on our repairs.

David Taylor

a week ago

Absolutely amazing service and team! Gregory Torres and his intern not only fixed our kitchen sink clog, they explained the entire process removing the fear of the unknown. We have our plumbing team! They left the work site impeccable.The Doctors of Plumbing! Thank you, David Taylor

Edward Creef

a year ago

The technician, Abdul Ramadhan, sent by ABQ Heating& Cooling was knowledgeable, professional, quick, courteous, and thorough with his work on winterizing our evap cooler and prepping our furnace for the coming winter. Will definitely call on these guys again for any heating/cooling work.

Susan F.

7 months ago

Chris D came out within hours of our call and got our electrical working. He is professional, knowledgeable, courteous and prompt. It was the day after a holiday and most other electrical businesses were closed. Albuquerque Plumbing Heating and Cooling were there for us. We are grateful to them and Chris D!

Marcos Fraere

3 months ago

Erik was awesome to work with and he was very knowledgeable!

Lori Larson

7 months ago

From start to finish each member of their team was professional, they came out quickly when our heat was not working. They installed a completely new heating/cooling system with meticulous care. They answered all our questions and explained all the necessary repairs/replacements. We would highly recommend them and will use them in the future.

Jeff Barela

2 years ago

The technicians were friendly, professional, clearly defined the issue and presented options to repair gas fireplace. Was very pleased with the technicians and particularly Jose Segura. Very pleased and would recommend Abq Plumbing!

Chris Goodwin

a year ago

When I initially left this rating, it was from my phone. However, I thumbed it and hit return before completing the remarks.We called Albuquerque Plumbing initially for an emergency water heater leak. Erik responded to the emergency within the allotted time and helped inform us what happened (operator error). However, he did double-check the valves that were leaking and mentioned to us they needed to replace them as they were corroded, which was part of the problem. We scheduled the repair immediately...like in 2 days.Erik and Farah showed up before the scheduled time and immediately began working. I was grateful they reminded us that they had to shut down the water and allowed us time to complete the chores we were doing.We have been blessed to not need a plumber up until now, and are grateful to use them. Their competitors (2) required payment for estimates, and the cost to do the repairs Erik and Farah did were double.We will be using Albuquerque Plumbing again when the need arises.

steve smith

a year ago

The Entire team was beyond professional. Josh (salesmen) was extremely professional, courteous, responsible and very well priced. They did drop one of my personal belongings but quickly discounted my bill since it broke. The whole team of workers did an amazing job; they were very clean, professional and courteous!! Thanks ABQ plumbing and heating!!

Jeff Cotter

a month ago

Luis provided excellent customer service. Arrived on time and completed service quickly. He provided all the details about the service. Would definitely use this business again.

ben tatum

7 years ago

Called them to come out and take a look at the broken ac in my parents place. Provided excellent service over the phone with good response time, a polite attitude, and straight answers. No BS. They did what they said they would and fixed it that very week. Will definitely give them a recommendation, great company.

Art Torres

2 years ago

Jeff serviced my clogged drain today. He did the job with very little noise and cleaned up after better than any others before. I plan to call them for all my home service needs. I was informed by Jeff that they also do electrical work, dryer vent maintenance under the house. I have used other companies and none have ever made me feel comfortable like Jeff. Thank you

Kathleen Leiting

a year ago

Everyone from the office to the dispatcher to the plumbers we're wonderful. I got a great heater for a good price. Everyone was really friendly. I'll definitely be calling them again whenever I need a plumber.

james mathews

4 years ago

Jefferey came to our house on a weekend and did a fantastic job.
Very courteous, knowledgeable and fixed our issue quickly. We live in an older home and repairs are not always straightforward. We are grateful it was Jefferey that showed up. We will ask for him by name if we need future work.

Kristie Zahm

a year ago

Workers were knowledgable??sp they explained everything throughly and offered cheaper comp. They relit my water heater pilot &waited to make sure it stayed lit. Very professiinal and friendly. Once again pleased with your company & employees.

Tina Padilla

10 months ago

Chris did an amazing job he was professional and explained everything perfect I would strongly recommend this company

R Zeitler

3 months ago

Required upgrade to electricL panel because older house and inewly nstalled air condiitiong. Very impressive job and well coordinate with PNM. Well priced including senior discount. Again thanks ABQ Plumbing who also installed air conditioning.

Matt Knaub

8 months ago

Just a heads up. I asked this company to fix my water heater. The tech called me and said it needed a part. He quoted me $400. 00. He called me about 2 hours later and said he need another part because he could not find the 400.00 part service. This would now cost me $700.00. I okayed the $700.00 part just to get the water heater fixed. The tech said he would have to order the part. The next day I got a $700.00 bill charged to me. I call to find out was going on. The tech said he found the part he had to order and replaced it. I said he found the part in just a few hours, I thought he had to order it. The company said if was fine and he just found it. No invoice, no explanation! Then the water heater did not work and the company told me to replace the water heater and they we still going to charge me the $700.00. I just had to eat the 700.00 with nothing fixed. Watched out for this.If they could not fix the water heater, they should have told me in the first place instead of just charging me $700.00 for a part and service that could of happened or not happened.This was very concerning and I will take my business somewhere else.

Shannon Albert

4 years ago

Aaron and Nicholas came out to fix my heating and cooling system. A simple fix with great customer service and very knowledgeable. Worth what I paid. I will definitely be calling them again for future repairs. Thanks guys, my house is finally cool; no more small fans around the house! 👍

Elisabeth Allen

3 years ago

Needed to have a drain unclogged right away, and Jeff was able to come in the very day, even a little earlier. He fixed it right away and explained what he thought was the problem. He was very professional, and his work was neat and clean. I would highly recommend this company.

Kayla Clark

11 months ago

Evaporative CoolerI spent $126.00 today and 2 employees came out. They were friendly. The appointment was on time. Staff seemed very knowledgable.Why a one star review?INVOICE #131006 ( Yes, I want a refund lol -_- )I spent $126.00 today and Albuquerque Plumbing, Heating & Cooling did not setup or repair my evaporative cooler unit. Instead, they told me to replace the entire unit for $5,000.00. They quoted me $111.00 for a part that I just bought at Lowes for $12.98. I asked them what it would cost to just get my current unit up and going - They quoted me upwards of $400.00 additionally. Then, pushed a financing plan for a $5,000.00 evaporative cooler unit. At the end of the day, I was charged $126.00 for them to tell me they couldn't do hardly anything reasonable to help. They also told me prices would probably continue to rise.I ended up doing all the work myself... except it only cost me $31.00 in parts (I even replaced an extra outdoor spigot at that price) and in about 45 minutes of working time. Yay! Finally, cool air! Not hard at all. I made a new friend at Lowes, too :DRespectfully - If you are like me and just need your average old unit setup, don't waste your time and money. Go to a hardware store and match up the parts. You'll probably have a much better time!

Amber White

4 years ago

I've used Abq plumbing ever since I bought my house 3 years ago. This last time will be the last time. The guy who came to look at my clogged bathtub Said it was toilet paper in the pipe that was clogging it. Charged me $100 and never ran a snake or anything. Still clogged the next morning. After buying a $7 snake a Lowes I pulled out a bunch of hair and stuff from the drain. Could've just done that in the first place, but wanted a professional so I wouldn't mess anything up. Sad to say they didn't help me at all, but had no problem taking my $.

William McClelland

2 years ago

Prompt and professional service, technicians were good at communicating and understanding customer expectations. They also cleaned up well after they finished. I would definitely use them again!

Emily Salazar

a year ago

Oh boy, got hit by lightning and lost half of my house electricity on Friday night, didn’t get PNM out here till midnight on Sunday. Found a wire had been severed from the pole. They ended up detaching the whole house. Desperate Monday morning I started calling around and finally got a hold of Albuquerque electric company and they were able to come out within the hour, do an estimate and started on it completely. It’s Tuesday and I have power and they’re going to come back and update my other systems. I am very happy and Rodney who was exceptional, professional responsive and sympathetic to my situation. The rest of the team also was professional.

Ronald Ishii

8 months ago

Installed a backup generator transfer switch. Tech did a great job to make sure the install was done right.

Vanessa Holiday

a year ago

Daniel was very professional and kind. He explained the process and made sure everything drained correctly. Definitely using their services again.

Marc Estrada

a year ago

Our house is on city sewer but it's a pressurized system and utilizes a grinder pump and float station. The pump itself was replaced when we first moved in summer of 2021 but we've had ongoing issues with the pit flooding and pump not pumping. The first time it happened we called Albuquerque Plumbing Heating & Cooling and Greg came out as our tech. We had the pit pumped out to make it easier to work on and he ended up diagnosing a valve that needed to be replaced. That seemed to resolve our issue for a few months but when we had the issue again very recently it ended up being a hose that needed to be replaced. Hose was replaced and it seemed to resolve the issue again at least for a while. While we've been having intermittent issues with it flooding ABQ Plumbing unfortunately does not do any work on pressurized systems which is where we feel the root cause of the issue is.In spite of that Greg was a fantastic tech. Very friendly and personable and seemed to genuinely care about our issue. I would highly recommend Greg as he was the same tech that came out for the separate issues we've had.

Kathy Ramos

4 months ago

Season service on A/C and maintenance. Technician Aureliano Navarro is excellent tech and performed all work on seasonal service on A/C in a timely manner.

J. Walter

2 years ago

We had no water. They re-arranged their daily schedule to provide us with same day service, other plumbing companies would not. They fixed our problem, which was a big one, in a couple of hours. Very knowledgeable technician William did a great job.
John

Jessica Shepherd

2 years ago

I am so thankful for the team that came out to my house to fix our refrigerated air. They did whatever it took to get our unit back up and running. They were the only company that could come out immediately to help us. I highly recommend this company to anyone who needs the services they offer.

Elizabeth Gatica

a year ago

Orlando did a great job fixing my shower leak. He didnt give up until the leak was completely gone. He went out of his way to find the right parts even though it took more time than expected. Thank you!

Nick Bryant

a year ago

Alexander was great. We had an after hours plumbing emergency at 7pm on a Friday. He identified that the issue was with a third party part, which he could not assist with, but he was so gratuitous to point us in the right direction so we can get the repair made. Great service, very professional and prompt. We will be using Albuquerque Plumbing in the future.

Louise Gerstle

a year ago

Vicente was on time, masked as I had requested, and explained the leak in my bathroom. He reassured me that the leak was not in the wall, which I had feared. He completed the repair in a very reasonable time and was very respectful. I will use your company in the future.

Krystal Kreme

2 years ago

Mark came to our house and did a diagnostic, he let us know if we got the part exchanged he could come back in the afternoon to install it. We did and he did. The service was great, Mark was super professional, he wore a mask in our home, explained everything to us and showed us his completed work. He cleaned up all of his mess and gave us a 30 day warranty on the install.

John Butare

4 years ago

Ben @ Albuquerque Plumbing and Heating led a retrofit of all of our heating, cooling, and hot water systems. We couldn't be more satisfied with the results. We have a high quality, highly efficient, fully automated system now. We replaced heating, cooling, and hot water systems with an efficient tank-less system and heat pump for the heating and cooling. They helped recommended various options, listened carefully to the issues we were having, and made dramatic improvements in all of our systems, including our duct work. The yearly maintenance plan will help protect investment. The short term price was higher, but long term I know this will help keep us safe and us save money as the work was done correctly the first time. Communication was stellar, letting us know what to expect when through text messages. We couldn't be more satisfied with the level of quality of the work and the results it gave us.

Felecia Caton Garcia

2 years ago

Jerod showed up promptly and had the repair fixed within minutes. He was informative, professional, and friendly. Best of all, my dogs, who aren't fond of everyone, loved him. I always take that as a good sign.

john meoni

a month ago

Tech returned second day when ac still not functioning. Fixed minor problem in minutes and no charge. Very professional.

Taylor Collins

a year ago

Jerod has been a breath of fresh air… Competent, professional, helpful and friendly! A real difference from what we’ve experienced with brand “T”….

Terry Tombaugh

2 weeks ago

First time I have used them . Very quick, professional service to replace a toilet. Excellent documentation of their work with before/after photos and description.

Kelly King

a year ago

Jamie Rodriguez came out on a Sunday to replace the pump that went out on my swamp cooler on a 90° day, he was very friendly and did the repair quickly. Great job! Very happy with his service. Thank you Jamie.

Beth Martin

a year ago

Any company would be lucky to have someone like Matthew working on their team. Albuquerque Plumbing, Heating & Cooling is the winner, winner, chicken dinner. He was on time, proficient, super friendly and helpful. Your company is fortunate to have him as a representative! He’s awesome. Thank you.

Moe Greene

2 years ago

We are very happy with the repairs.Very pleased with all aspects of our experience with Albuquerque Plumbing. From ease of scheduling to communicating with the company and the plumber assigned to our project the experience was prompt and professional. The work was completed on time and for the quoted estimate. We will only use Albuquerque Plumbing from now on. And A BIG SHOUT OUT TO Cameron, Thank You for all you did today!The email this morning with a thank you from you guys was nice touch!

Sabrina Atencio

5 months ago

Very professional and alan golden did a very good job would recommend him to others and would recommend him again if I have any more plumbing issues... but hopefully no more plumbing issues

dicekoiz

a year ago

Cameron got here before he scheduled time. He was professional and efficient. Found my leak fast, fixed it even faster and saved my whole night from being a disaster! I am so grateful and I highly recommend Albuquerque plumbing heating and cooling for any of your hvac needs.

Ricky Chavez

2 years ago

Kevin was super friendly and professional. Installed my new thermostat right away and walked me through setting everything up. Overall great service.

Nicholas Aguilar

4 months ago

Edit: management reached out and took care of everything. Within hours of the review, I was already contacted to make things right. Was blown away by the speed and efficiency of resolution.Original review: Absolutely worst company I've ever delt with. Got an estimate on a furnace repair. Accepted estimate, was told needed to order motor, after a couple weeks was told needed a different motor. Agreed to waiting for alternate motor to be shipped. Was told item would be in on March 8th. Missed a call on March 4th due to being out of town. But they did leave voicemail reaffirming thatbpart will be in on the 8th and wanted to schedule the service, But called back company on March 8th when I got back. Was told they sent the motor back because they didn't hear from me and thought I no longer wanted it. I advised I still need furnace fixed. Was told they will reorder motor and would be called when it is in to reschedule repair order. Now 3+ weeks and no word. Needless to say I'm never doing business here ever.

Ron Waterman

6 months ago

Trent was professional and courteous. He was knowledgeable and his repairs were accomplished timely and well.

Jai C

3 months ago

Despite being quite busy they managed to get to us sooner than expected. Pam quickly found and fixed the problem, taking less time then she originally quoted and cleaned up completely afterwards. We're very pleased with the service.

Miles Orton

4 years ago

Jason came to our house and observed what was needed to install a new commode into the small spaceIn our master bedroom. He was very nice and explained what was needed and then proceeded in installing the commode the next afternoon. Jason was very helpful and pleasant to do business with. We give Jason a five star rating also.

Charna Lefton

10 months ago

Justin and Gaspar were cordial, professional and efficient. They explained everything they were doing in checking my HVAC heating unit to ensure that it functioned at top capacity, and that my home was safe from carbon monoxide or any other potential issue. It's great to know that my HVAC unit is working well and that they will be back in the spring for my annual A/C inspection.

Kim Whitman

a week ago

I had my refrigerated a/c decide to stop working when we have been experiencing 100 degree temps. I called and they had someone out that same day. Erik was very friendly, on time and very professional. He listened to what I told him was going on and then diagnosed and repair my unit . No one wants this kind of expense but was very grateful that they were able to get my unit fixed so quickly also because it is very old.

Theresa Santistevan

2 months ago

Rodney Chavez did a wonderful job for us when we lost electricity in out kitchen.

Kimberly Finke

3 years ago

Have always had good experiences with this company until my current project. I had to call to get some serious mistakes with my ac conversion corrected, especially after a supervisor gave me a bizarre response. Co-owner Vanessa Gonzales had everything corrected very quickly and competently.

Suzi Simpson

2 years ago

Tanner and Eric did an excellent job replacing my heating and air conditioning units. They were prompt, friendly, professional and answered all my questions! It’s all new, but so far I’m really happy with all!

Kohl Merling

a year ago

Jerod was excellent! Knew what he was doing, and walked me through the process so I understood! Great experience!

Judy Corey

a year ago

Andrew was excellent and very helpful. He was on time, very professional and my AC is running well. I will definitely have him back in the fall to service my furnace and water heater. A very positive experience. Thank you
Andrew and Albuquerque Plumbing.

Jeffrey Quinn

a month ago

Ended up being a super easy fix, but ABQ PH&C provided peace of mind at a great cost!

Sharon Hausam

4 years ago

I was very satisfied with the professionalism and work of Albuquerque Plumbing, Heating, & Cooling. The technician showed up on time, discussed the work that needed to be done, didn't do a hard sell, and coordinated with my schedule. And got along with my dog! Thanks!

Debbie V

6 months ago

“Disappointing!” I called Albuquerque Plumbing based on their write up on their website about honesty and consistency to their customers.We had what looked like a leak so we called Albuquerque Plumbing and they sent out a plumber. The plumber checked our water meter and told us we did not have a leak and left. We were charged a $70 fee for them to come out. No problem we paid the fee. As it turned out we did have a leak. Okay…so we called Albuquerque Plumbing again and asked them to come back out again to fix the leak. We were told by the woman on the phone that they were going to charge us another $70 for them to come back out again plus the cost to fix the leak. I protested paying another $70 because if they had not misdiagnose the problem the first time we would not be calling for them to come back a second time. The woman on the phone would not budge and insisted they were still going to charge us another $70 for them to come back. I’m sorry but that is not fair nor is it honest! Again Albuquerque Plumbing turned out to be Disappointing!! We will not call them again for our plumbing needs nor will we recommend them!

Kim Foskey

3 months ago

Nicholas was very knowledgeable and experienced and took care of the work in a timely manner. He explained things and was very helpful. He was very personable and let us know about future services we could use.

James Clark

a year ago

Aaaron was punctual, professional and cordial. He and his partner were very knowledgeable. I will use them again and recommend them. The office staff were nice and right on in scheduling the appointment.

Elissa Flores

a month ago

Professional and got the job done quickly! Also, very responsive and provided many updates. I will definitely call again the next time I need service for my air conditioning.

Ariel Staggs

4 years ago

My furnace went out right before Christmas and this company was one of few open. They came out Christmas Eve and told me that they could try to fix it but most likely it needed replacement. They took a bunch of pictures and said they were working up some bids. When the tech returned he said he had a couple of options. One of which was turning my gas back on! I wasn’t informed at any point that the gas needed to be shut off. He apparently spoke with my tenant and claimed the furnace was leaking. No proof was provided and again no conversation was had with me. I was quoted a little under $600 to have the gas capped and turned back on or $200 and they’ll have to call the gas company to red tag my home. I couldn’t get an explication of the charges and after he actually reviewed the order he was able to remove parts that had been added on. So In the end $350 to be able to have hot water and the ability to cook Christmas dinner. Total shake down and I would not recommend them to anyone. Ever.

Mark Sanchez

2 years ago

I used them 3x in the past... Each time was as my house is piped with polybuetlane, I had multiple leaks. The first call was an obvious leak as water was everywhere! When the plumbers were done with the re-route, they told me there was another leak between the first and second floor and needed to come back to repair that leak. Although it wasn't noticable, my insurance company agreed to pay for it. The same two plumbers came back a few days later and replaced more pipes between the levels... The problem was, they forgot what they quoted me and I ended up paying something much different I askec them to double check their original quote? They really didn't seem too concerned about quoting one price and charging me something much less. I thought it was strange, but they assured me if needed any copies of the with the work they did I could get them from their main office. Which leads me to call #3. Two years later, another leak sprung up in my downstairs bathroom, inside the wall behind the toilet. I thought it would be a simple fix, but four guys showed up and couldn't figure out how to fix it or where the manifold was? I told them about the previous two guys finding the manifold and that all records were on for at their office. Guess what? There was no record of any of my previous service calls! To make matters worse, they charged me 1000.00 to cap off the leak from the outside, but it didn't fix the overall problem in my bathroom. I found a competent and honest plumber who fixed my bathroom for $350.00 afterwards. Anyway, with so many other plumbing companies in Albuquerque I doubt I'll ever call them again for anything.

Alexis Texas

8 months ago

Mike the service manager has a bad reputation all throughout Albuquerque they talk about him at the supply houses and the shady things he does. Then a plumber was talking in front of my ring doorbell camera and I have him on video saying “Mikes wife was fired for embezzlement from this company” very unprofessional these guys were replacing my sewer line with their sailor mouths. Very unprofessional do not recommend

Carmen Bruno

6 years ago

Dennis, Angelo, Nick....the entire team was great! They worked in brutal heat to get the system installed. On the Friday before, Dennis and David set up a portable air conditioner so that I could live in my house (without having to go elsewhere).My daughter and son-in-law have used ABQ PLUMBING AND HEATING and recommended the company to me. I am new to town and I feel confident in recommending Dennis and his team to others.Thank you!

George Martinez

2 years ago

I had a electrical panel upgrade. Trevor and I believe his name was Clayton were Great. They did outstanding work and kept me in the loop every step. They get a 5-Star, but here is where it goes down hill. At 3:30 they inform me that their office forgot to schedule an inspector to come and approve the work, so my power could be turned on. This was on a Friday, so they informed me that I might not get any power until Monday. I informed them that this will not work. After 5pm I finally get a call from their office that they got PNM to do an emergency hook up (Thank You to that Office Staff member), but it would be some time Friday night. So PNM comes at 1:45 am Saturday morning and the power is hooked back up. I didn't hear anything from this company, until 11 days later when they call me for payment. So they didn't check if we got power back on or if the job was done right (City Inspector did come on Monday) We also lost around $175.00 worth of groceries, cause our power was out for 17+ hours. Very Unprofessional. Stuff happens, but not to check on your customers for 11 days. Well they didn't call 11 days after to check on their job or us, but to collect payment.

Scotti Romberg

3 months ago

Switched over evaporative cooler, added descaled to water for cooler , replace went pipe

Elizabeth Parfrey

4 months ago

Were super early and done quick. Informed and educated me as a customer and didn’t make me feel like burden for asking questions. Swamp cooler seems to work - thanks!

David Lisak

a year ago

I have been very impressed by the professionalism of everyone I have interacted with at Albuquerque Plumbing & HVAC. Their workmanship was excellent and it is clear that they take pride in what they do.UPDATE: After the good experience I had with ABQ Plumbing's installation of my new water heater, I hired them to remove a rooftop heating and cooling system and replace it with a system of mini-splits. The crew was again highly professional, very efficient, and very communicative. We've been living with the new system for the past 10 days and we love it!

Jessica Roth

8 years ago

When my hot water heater stopped working, they gave me a same day appointment, came during the appointment window and took less than an hour to fix. Jason was very professional. I'd definitely recommend Albuquerque plumbing Heating & Cooling to friends and neighbors.

Wayne Ortiz

2 years ago

We called Albuquerque Plumbing, Heating & Cooling . We had a great experience with Jeffery Paisano! He called us before his arrival to let us know where he was at and when he'll arrive. When he arrived he was totally friendly, courteous and professional. He showed me what the problem was and fixed it. I would totally call Albuquerque Plumbing again when I need them.Wayne O.

Adelle Platt

9 months ago

I very much appreciate the professionalism of the technicians at Albuquerque Plumbing, Heating & Cooling here in Albuquerque, NM. They are on time, well trained, polite, friendly and well prepared for whatever task needs to be addressed. I highly recommend this service.

Robbie Fetters

4 years ago

Another great experience with Albuquerque Plumbing! Friendly, professional, knowledgeable and everything being done or needing to be done explained and all at a fair price. Couldn’t ask for more! From making an appointment to the finished service-all 5 star!

Kathy Nuñez

5 months ago

Was very pleased with the two young men who serviced my moms furnace, they were very pleasant and did a great job

Michael Puccetti

3 months ago

I’ve had Albq Plumbing do several major jobs on my house and my rentals from 2008 to the present (replacing water pipes, installing new HVAC systems, replacing sewer line, maintenance every spring and fall). They are the best. Travis is my number one HVAC guy. He and Nicholas just did a $33,000 job for me. I recommend them highly.

claybridge

7 years ago

Bad service for swamp coolers. Technicians left site saying everything was fine. Later discovered that the pump wasn't working on one of my units and neither unit was wetting the pads more than 50%. In addition, the technicians unplugged my motor and pump on one of my units for some unknown reason. After spending two hours and a trip to Lowes I finally got both of my units working. Called company to complain and to contest charges. Company is non-responsive. It's been 10 days since service, I've called the company 3 times and the Manager will not call me back. I've spent 45 minutes on the phone with a middle Manager that doesn't have the authority to issue a refund. I just checked my credit card account online and found out the company double charged me. You can't make this stuff up! Next stop is the BBB and unfortunately Small Claims Court. There are some great folks that work there, including the receptionist, but this company sucks! Absolutely horrible service and arguably fraudulent. My name is George Anderson and my date of service was 4/26.

Louise Cliche

a month ago

Albuquerque Plumbing had availability today for the problem we were having, and promptly solved our issue Johnny was excellent- professional, thoughtful and thorough. He got us all squared away, and also answered another question that we had. We definitely will keep using this company!

Betty Sallie

3 months ago

We’re very nice and professional made me feel safe for the winter months ahead. Checked for carbon monoxide and gave valuable information on when to change from heat to cooling. To wait at least 20 minutes or more for unit to adjust. Thank you very much. Everyone at Albuquerque heating and cooling are the nicest people I’ve had to help me and I will recommend to anyone in need of your service.

Tricia Chamberlain

3 years ago

Jerod and his partner Sparrow came by initially because our evaporative cooler was not cooling. They corrected the issue, in a timely manner and it was very affordable. Shortly thereafter we had a different issue, unrelated to this one. The same two young men came to the rescue again! They were prompt, efficient, polite and covid-19 cautious. I would definitely recommend!

Ski Taos Girl

2 years ago

Preston was great! Took his time to explain what needed to be done . He left the work space neat and tidy. I will definitely use the company again. Nice doing business with you.
Ann

Linda Richards

5 years ago

After calling 5 other plumbers who couldn't come until late in the day or the next, Albuquerque Plumbing promised to fit me in between 2 morning appointments and arrived even earlier than expected. They were friendly, thorough, and fixed my broken faucet quickly. I highly recommend them!

Danny Diaz

11 months ago

Jared is very honest and professional. I've had other companies repair my water heater in the past and would continue to have issues later. Jared worked on my water heater and fixed it about 6 months ago and I have had no issues at all. He does great quality work and is very friendly. Thank you Jared!

Christian Raphael

a year ago

I’ve used them before, and they’ve done an ok job changing my heating over to swamp cooling.However, last week they sent out a technician who tightened a pulley screw.One week later the swamp cooler stopped working. It was done incorrectly.The bearings need to be greased.$126.00 later after service call and diagnostics, a new technician quoted me almost $5000 to replace the entire system.No thank you.

yves g

a year ago

Jerod was incredibly professional and knowledgeable and was able to quickly and efficiently resolve our issue. The quality of work and customer service are second to none and I would highly recommend them to anyone for their plumbing needs.

Don Jones

3 years ago

Lenny and Ray came out to repair the falling apart 66 year old water line to my house. They diagnosed and explained the issues clearly and completely. The repair was scheduled but they were able to squeeze me in earlier than planned. They were quickly and efficiently-so efficient that the job came in under the estimated price and I got a break on the bill. Highly recommend.

Dawn Goodrum

9 years ago

I had a pipe break and was recommended Albuquerque Plumbing. I gave them a call and they came out quickly and gave me an estimate. They were quick, efficient and so very nice.Albuquerque Plumbing saved the day and came in under estimate, thanks again....recommending for sure!

Lorraine Benaitis

6 months ago

Brian is amazing to work with and always makes sure that I happy with the service. Brian is very competent in what he does. We trust him.

Vita Marie Preciado

4 years ago

My old cooler went out on me, and I decided to have a new evaporated cooler put in my home. I was so happy with the estimate I got, I had other estimates and they beat the prices of all of their competitor’s. They also gave me the options for the different kind of coolers they offered. And I went with the Aerocool.I actually made appointment for a month out from the time of the estimate, but it was to hot to wait that long. I called the office on a Friday and my tech was here on Tuesday.Jason and Jefferey did such an amazing job. They made sure I was happy with the product, when the air flow wasn’t was it was Supposed to be the jumps right into the attic and found the issue. They were fast and efficient. I will be sticking with Albuquerque Plumbing for all of my needs. Thank you guys so much.

Sara AW

2 years ago

Kevin was a pleasure to have winterize the cooler and set up the heater. As always, the technicians and staff are so very friendly fly and professional. Thank you again for providing such excellent customer service and services at a great price.

Tom Fisher

3 months ago

Our tankless water heater/baseboard system failed and could not be repaired. I spoke with Mike Ford of Albuquerque Plumbing, and he came by my location within a few hours and took the specifications and said, We can start on this project Monday. Wow that was three days from now. Fantastic response. On Monday the technician Aarron Smith and his assistant arrived with the new system and began working to replace the system. He was excellent and took the time to answer all my questions. I had questions during the entire installation process and after he was done took the time to explain how the system worked even down to the process needed to change the filter. What a fantastic group of people took work with. Th inspector arrived a day later and looked at the installed system and said Albuquerque Plumbing and Heating really knew what they were doing, this installation is outstanding. Tom Fisher

Andrew Simpson

a month ago

Helped me install a thermostat I had purchased. Got me up and going in 30 minutes. Super friendly. Up front with the pricing.

M R

2 months ago

I had a water softener installed. The technicians were knowledgeable, professional, and friendly. Communication is excellent.

Michael Parrott

9 months ago

Luis Ramirez was great and went way being the job. Super nice guy and very knowledgeable.

Kathy Nighbert

2 years ago

The bathroom was left in shambles. In response to my complaint about the mess the company stated on its invoice The job was left a mess and no containment was used. I was given a $300 reimbursement for cleaning, which has included not only the bathroom, but ceilings, walls, cabinets and their contents. A nightmare. Sent 2 more emails over 2 weeks when I found more issues and did not get any responses until I called. I was never given a copy of the invoice.

Air Duct Medic, LLC Marvin Hamiton

6 months ago

Very responsive about 20 minutes from call to arrival.
Abdul was professional and courteous. Provided a estimate on the spot.
Highly recommend.

Terry Ganzel

4 years ago

Great experince! Called to have our tankless water heater annual done and the technician noted we had a NUVO system. He suggested we didn't need that annual inspection, just to check filters, water pressure, etc. Cost was less and we're in great shape for the coming year.

Natasha Winter

4 years ago

Technician Jerod Burhn & Vicente Jaramillo were courteous, polite, and professional. Jerod was helpful when out at my home and was able to help me to verify that there was no leak coming the slab in my bathroom. He identified the source of the problem so we could get the appropriate technician out to my residence. Technician Vicente Jaramillo was able to identify the problem immediately and provided me with options to fix the problem on site. Would highly recommend services from ABQ plumbing, heating, and cooling!

ash arora

a year ago

The technician was knowledgeable, answered all my questions, but the price quoted for installing two valves and a back flow preventer on my boiler were astronomical. For parts that would cost around $120, installation fee was about $1500. I am not an HVAC tech. but these prices seemed steep to me.

jose free

2 years ago

I called them because I could not get the pilot light on my gas fireplace to light. The techician was able to light it after doing some cleaning. His report says that he arrived to find all the valves turned off, but that was because I had turned them off after unsuccessfully trying to light the pilot. Anyway, after about 10-20min of work, the technicial presented me with a bill. It included a diagnostic fee of $90,which I had been warned about in advance. It also included an additional $250 -- for cleaning the pilot assembly. I objected to the bill as unreasonable, and he asked me how much I was willing to pay. I figured that $90 diagnostic plus an additional $90 was reasonable (though still on the high side) -- a total of $180 for showing up and doing a modest amount of work. He accepted my offer. But this is no way to do business.

Rose Davis

6 years ago

Excellent, Gregory was very friendly but also very efficient. Unclogged my drain right away. This is the second time I have used ABQ Plumbing and Heating and am very satisfied. You are now MY plumbers/HVAC guys for life!

Ana Maria Gomez

5 years ago

I highly recommend Albuquerque Plumbing Heating & Cooling. This company has great customer service from the person who answers the phone and sets the appointment, to the Tech who does the work. This company is very affordable and reliable. They give you a text or email giving you details of the tech, that will be coming to your home, including a picture of the tech, his name & cell phone number and a call to let you know when he is on his way to do the work. We will use them again and refer them to our friends & family.

Jeff Gallegos

4 months ago

Had our tankless water heater flushed. Rudy, our repair man was friendly and efficient. Great first impression. Thanks for taking care of us.

Clayton Conrad

7 months ago

The water line to the house developed a leak over the weekend. They were able to promptly evaluate the leak on Saturday and schedule a repair for Monday. Freddie and his team did a great job getting it fixed. Everyone that I spoke with at the company was extremely friendly and professional.

Elizabeth Ryan

2 months ago

Pam came out to replace parts and check on our swamp cooler cause it was making a noise. After inspection, she was able to not only save us money, she found things that were wrong when the other company had installed the unit (hence the noise). We are no longer using that company and are so glad to have found Pam at Albuquerque Plumbing and Heating.