Best Rooter Service in Tucson AZ

Erica is awesome!!

Roy was superb! Professional, timely and knew exactly what needed to be done. We were in a crunch on a Sunday and he did an amazing job of getting things corrected and running quickly. Great knowledge and ethical - hard combination to come by these days - highly recommend!!

Jose was on time, presentable, pleasant, courteous, knowledgeable, and efficient. Ask for him. Thanks to all of you.

My kids went almost two weeks with out bathing and they still have us the latest time to come out

Great service! Curtis went out of there way to get us a same day appt when they were already working with a full Monday schedule. Im grateful. The repair technician was also very helpful and knowledgeable.
Sylvia Gutierrez

Be very careful with this company. I had contacted my home warranty company because of a clogged drain between my bathrooms that was preventing us from using our showers and toilets and they told me they would send their contractor out to perform the work and we would pay $65 when we were done.

The contractor sent a technician who responded when I answered the door by saying, Did you call? I need to collect the $65 before I do anything. That was a red flag to me as I just had another company out to unclog another, separate drain a week before and waited until the job was completely done before I paid the $65. I informed this technician and initially protested but dropped in when I stood my ground. He kept asking me the same questions over and over again, such as Is there a clean out?, which I told him four times not that I could find, and loudly complained when I told him the other guy had to clear the drain by going on the roof. He loudly complained about it and asked how he was able to even do it. I explained he took his equipment apart carried it up and put it back together. He asked to use my ladder (which was and is buried in the back of my garage) and when I told him no and asked why he couldn't use the ladder on top of his truck he said he just thought it would be easier to use mine. I told him no and he grumbled and retrieved his ladder.

Two hours later he ultimately failed to unblock the drain and told me that he would have to call his boss (the owner) to come over and they would charge me an additional $325. That price seemed really high and once his boss arrived I brought it up and his boss loudly complained about the liability of going on our roof, paying for two people, etc... and attempted to shame me by saying, So you don't want to me pay my employees? and threatened to leave. I told him to set up while I made a phone call, and called his competitor. Without telling them the situation I asked them for a price to perform the same service that same day and they told me they would do it for $209 since it was after hours (normally $189). The owner at this time came back in and said that he would do me a favor and knock the price down to $300. I told him I no longer needed his services and he could leave my property. His competitor (Drain Masters LLC) came, cleared the clog, and charge the $209 as promised.

Long story short, be very wary of these guys. The owner obviously thought he had me over a metaphorical barrel and could take advantage of my situation to rip me off. Unfortunately, they do seem to have the contract to perform a lot of these services for home warranty companies, but if you have a choice or if you exceed what the warranty covers do yourself a favor and find someone else.

Immediate response to my online query, appointment scheduled right away. Pricing was very fair and Rodney patiently answered all our questions and didn't mind that we watched so we could learn. He also answered questions to a couple of other issues. Perfect transaction! Members of BNI which is how I found them. Highly recommend this company.

Brian Hall, Division Manager, got here quickly. Spent much time attempting to snake the sewer clog. When it was clear it wasn’t working, he came back the next day with the “big guns” to clear the clog! No fees unless the solution was complete.

Bid for correcting the bigger issue was available quickly.

Thank you Brian and Elite Rooter.

I like Hydro Rooter and Plumbing because Jake gave a fixed price quote, is licensed, takes credit, and explained everything clearly. He and Chris were very personable, arrived promptly, and installed a replacement garbage disposal quickly and were very neat as well.

Good service.

The technician Tim that came out was very helpful and nice. Good guy working with your company.

Reggie and Elija were absolutely amazing. They were so polite, respectful, and above all through. They took the time to explain everything to me. I couldn't reccomend them more highly. This company gets more than 5 stars for their superior work.

Home warranty company sent Rooter King to diagnose and fix leaking faucets (kitchen / main bathroom). First technician said entire faucet needed replacing. Warranty company only offered lower quality faucet, which didn’t match other finishes. While my husband contacted me via phone to discuss what we wanted to do, the technician already replaced the faucet. My husband said he didn’t like it, so the technician got upset and rushed to take it off. He stormed out cursing taking the kitchen and bathroom faucets with him. Not only did nothing get fixed, but the technician damaged the inside of the sink. We called to complain - at first they denied responsibility, but then owned up to it. They sent someone out to take pics and measure the sink. Spoke to the supervisor who was going to have someone come with several options for faucets. Someone did come, but nothing was done. No work order was submitted for sink to be replaced or repaired. No work order for kitchen faucet either. They said there was no way to get in touch with the supervisors. That was almost a week ago. Since then, we had the warranty company send another plumber who came today and fixed both sinks. Surprisingly, they didn’t need replacement after all!

We have used the services of All Pro Plumbing numerous times. We always feel confident in their abilities and that we're being treated right. The technicians have always treated us with respect, acted professionally, provided honest answers, and fair pricing. Locally owned and operated. If they can fix it, they will, if they cannot, they'll tell you. No upselling, no trying to trick you into buying something you don't need. We recommend All Pro Plumbing to all of our friends and neighbors.

Great service and tech anthony

Good price, and excelent service. Thank you!