The Sunny Plumber Tucson

verry good

Jose....was great...very professional very courteous, never left a mess, was very neat and respectfull of other peoples property. Very efficient in his work and time. Mike was very informative and knowledgeable about his business and product...I respect that. He explained everything to me in detail...Overall, GREAT SERVICE!!!.LINDA from Tucson, az

We loved having Jose and Mark at our home today. We had several jobs in different areas of our home. They dealt with each and every one of our concerns with knowledge and expertise. They were very friendly and explained everything fully, no matter how many questions we had. I would recommend Sunny Plumbers with an A+ rating. We also loved getting on their maintenance plan so we never have to worry about plumbing or pipes again. Thank you, Jose and Mark!

My butt went running so i need you check my plumbing

My tech was Trevor and he awesome. Very professional and pleasant and explained what was wrong and fixed it. Would call them again!

Diagnosed a number of problems but never returned to complete the work. Seems they were low on technicians and repeatedly canceled arranged appointments as a result.

It's never pleasant to have to call a plumber and wait for service. Sunny Plumbing is an example of outstanding customer service. They arrived at outhouse about 2 hrs we called and it was 7 pm. Nathan, their on call plumber, was awesome. He explained their procedures and the cost, and fixed the problem by 10 pm. This company has a membership I highly recommend. Nathan is an example of what we'd all like to experience from a customer service rep. Sunny hired a great guy! We'll definitely call this company for next plugged toilet!

I have done three major projects with the Goettl company. They are super!They arrive on time, job is priced fair and they stand by their work.

Lupe and Mike were very professional, respectful and efficient. They explained all their work and made me feel comfortable and knowledgable about the work being done. Thanks for the great service!

Albert and Manny were efficient, honest and friendly. They got along well with my dogs. That is always a good sign. Here's a suggestion for your business- since lead is a big issue in the news it would be really awesome if your free water test included lead screening. Just saying.

the people that came out did a great job

Sam was awesome

Drew, from The Sunny Plumber, came out to my house today to provide a overall plumbing health exam. He was fantastic to work with, very professional and took the time to teach me more about my plumbing. He was flexible with his time and worked around my schedule as we had a family emergency going on at the time. I would recommend Drew.

Technicians visited did a great job. I am very satisfied.

They arrived exactly when they said they would, found and removed the clogged drain to our septic. Very reasonable. I would use them again.

Very professional

Knowledgeable, clean, and very Sunnyvale!

Our plumber was very nice and courteous. He answered all our questions and were very satisfied with him.

They have lived up to their warranties. I have been pleased with almost everyone they have sent out to the house to do warranty and maintenance work. The company has acted with integrity.

Prompt and efficient service resolved the problem!

My garbage disposal started leaking last night. Pretty cut and dry and standard that it takes an hour to put one in barring unexpected issues. Called to get a quote. The lady said cant give one over the phone and she would have a dispatcher call me who could give me one. She then wanted my email to send a quote. I declined giving my email. She then wanted my address I again declined, as I told her why would I give my address I haven't hired them yet. She then says a dispatcher will call me and give me one. The dispatcher calls me back and says it's $75 for a service call to get the quote. I said its a garbage disposal install that's all. He said he was still unable to give a ball park quote without the $75 charge. I get that some jobs you would need a technician to come out and look at the job, but not a garbage disposal, it's a very standard procedure and they could have at least given their hourly charge so a person could calculate on their own and ballpark figure.. They weren't interested in helping as much as getting as much info from me so they could send junk mail to my email and home address, and to get their their foot in the door to charge the $75 before trying to be helpful. I always thought that on those commercials the owner sounded genuine in wanting to run a goettl business, until he threw in the sunny plumber part. At that point I figured it was more business and less wanting to do the same as his dad. Calling the Sunny plumber proved it.

I mostly appreciate how Sunny Plumber's dispatched a technician within a hour of speaking with their representative. It was a Saturday also and Superbowl weekend. Thank you for your service Sunny Plumber.

Friendly and professional service. The work we needed done was completed quickly and the price was very reasonable. Very happy with the result and will be calling Sunny Plumber again in the future.

Technician brown did a outstanding job .

This is now Goettl plumbing. They came out right away when everyone else was at least a day out.... However, they were much higher than what the cost should be (over $1,900 for a 50 gal standard gas water heater). I figured that would be the case when they couldn't provide any pricing over the phone, but it was more than I was willing to spend.

The rep that came out was polite and efficient.

Mike was great! showed up on time and we went from a potential shower remodel to cleaning out a stinky sink clean out! Will use them again and I am a Realtor

Water heater broke while we were away. Needed to get it fixed fast! Sunny answered the phone at 6am with a real person, had a crew here within 3 hours and I was taking a nice hot shower by noon. William, Dominic and their boss (forgot his name) were all friendly, professional and fast. I have nothing but praise and gratitude to say for their service. These guys are the best in Tucson!

Mike was very polite and unassuming. He answered all my questions clearly and completely. He was careful to make my options known. He did his job quickly and effectively.

I had some commercial work done about a month ago in my kitchen and wow was it ever sloppy work and extremely expensive. We were out of the country so I feel that they took extreme advantage of the owners not being there to monitor the situation and see what was going on.

Commercial sinks must have the model, serial number and NSF sticker present on the sink at all times, the guy that modified my sink cut off the tag and the sink is no longer in compliance which will require me to upgrade once again because of the Sunny Plumbers mistake. I was also told that my drainage system for a hand sink required a floor drain like the 3-compartment sink. when I get back from Europe the hand sink is piped into the floor drain that was installed for the 3-compartment sink. It is kind of a sick feeling to know that a hand sink cost as much as the following
--modification and welding of a 3-compartment sink
demo of the floor
new drainage piping
new piping for the 3-compartment sink
and cement to fix the demo job for the new drain sink and piping
all of the above cost roughly 3400 dollars

installing a small hand sink with two water lines to an existing drain that was in the floor for a 3-compartment sink cost 2900 dollars.

Please tell me how that is even possible!!!!!!!! This will be the last time I use Sunny Plumber for anything that involves my business or house.

We appreciate the extra effort our plumber provided with our water heater problem.
Job well done. Thank you very much!!!

Very nice to work with Sunny Plumber and Goettl.

I don't know how they do it, but they find and hire the most courteous and professional people around. I recently had them come out to repair my toilet and every person who came to deal with this issue was polite and efficient, and my toilet works like it's supposed to now.

Wes and Mike could not have been more professional and delightful!
I have had my hot and cold water problem for 26 years and no one could fix it. So far the problem seems to be fixed as they said it was. If that changes I will come back and report. After 26 years I find it hard to believe. However, if I call Sunny again, I would definitely ask for Wes and Mike!

I had a 5 star plumber come to my residence where I live at. This man made me feel so uncomfortable with his decision and I didn't hire his services. I called the good people at Sunny and right away they made me feel comfortable, they took my info. A man name Dave called me. Dave over the phone went through step by step and trouble shooted my plumbing problem and he was very patient and courteous . He did more than the so called 5 star local plumber did over the phone, he made me feel like I've known him for awhile, now I could say he's not just a man but a friend.
You and your whole team ROCK'S Dave, integrity and honesty goes a long way with dealing with someone. I know I have now someone that I could depend on when it comes to any of my plumbing issues, Thank YOU!

Quick and easy!

John was the guy that came out I'm from Sunny plumbers to work on my leak from the pipes he couldn't have been more polite pleasant and professional he was great!!😊 He did everything he could to try and make sure that my pipes wouldn't freeze and break again. however I am still worried that when I'm at work tomorrow . they're going to bust and the water's going to be gushing on my roof for 10 or more hours before I get home fingers crossed it dosent !!

10/11/2019:

Dan, Alberto, and John were truly wonderful! I had previously had another company at my house, who ended up being less than stellar (told me I needed my entire system replaced after coming out 4 times), and called up Sunny. Dan came out same day, knew what was going on in 15 minutes, showed me the problem, and got me set up with a time and quote right away. Alberto and John were very professional, courteous, and meticulous in their demo, repair, and clean up. They were even nice to some colorful neighbors who came by my house to ask questions. Cannot recommend enough! I will absolutely use them in the future. Thank you Dan, Alberto, and John! :)

Amazing! We had an incredibly difficult to diagnose problem but Elton knew exactly what was wrong with our older home's plumbing. These guys knew exactly where the vent lines and pipes were located without even using a camera and fixed our slow drain/stopped drain issues in one day. Highly recommend them and will use them in the future should we ever need a plumber again!

Jay was very helpful, knowledgeable, and pleasant! THANK YOU, JAY!

The Sunny Plumber will be on time, will be clean and friendly, and will quickly identify your plumbing challenge ahd give you three options to make it right within your budget.

It was a call center or it sounded like 10 other people answering phones and they were rushing the convo as if they were behind 200 calls. And then they pretended to not hear anymore and hung up.

Our service tech was awesome today! He knocked it out of the park!

Want to say thank you to Sunny plumber and goettl very happy with the service we get thank you to Mike and Albert with sunny plumber you guys are excellent

very satisfied. Had a leaky shower head, Ulises explained my options and Jay did a great job of fixing the problem. Very efficient , friendly and polite. Hope I don't have to, but would have them back in a heart beat.

Very good repair. Fast and efficient.

All I can say is they were great. Very polite. It was Mike Drutunyan and Alberto Rodriguez. They worked on my hot water tank I now have hot water. Very pleased .
Thank you

Two different crews had a challenging two days . While installing a water softener system, two toilets and 10 under sink service lines, the main water line to the house ruptured.
Following one day of scheduling aggravation, all work was completed in a very competent manner. All is well!!!

Great service, very knowledgeable, and very friendly.

They were very not very and took care of the problem thank you

Sam did a great job of cleaning up my yard and making it look like no work was done, he even finished insulation of the pipes.

Although, I am still not happy about having to pay for the conditioner to be moved only one year after it was installed and the fact that it was not working for the purpose that it was purchased, which was my new pool. I accept that it was necessary and I appreciate that I was given a good price.

Eddie was great, it would be kind of you to address me as Karen Erenberg since Allen is decreased. You have known this since January. please update

I needed to have my water heater checked. The person from Sunny Plumbing came out and first he said, This water heater is from 1989. I told him, That is funny because the house was built in 2004. He then went on to say that it was no longer working. And I told him that there were times that I got hot water. And he stood there and argued with me, That's impossible. The relay switch is popped. He said it would cost me $1700 for a new water heater or I could have a relay power switch installed for $400, and that would give me a few more years on the water heater. He didn't have the part with him, so there was no way he could fix my water heater. My friend's husband came and looked at it a few days later, and said the thermostat was turned all the way down. And he checked the voltage and other things, and he said it was getting power to it without any problems. I told him that the guy who came out from Sunshine Plumbing told me that he turned everything off to the water heater, and there was no power at all to it. My friend's husband turned the thermostat up and I have had hot water ever since, without any problems. I am going to contact this business and ask for my money back.

Overpriced!!! Was quoted on the phone and when the tech showed up they told me a completely different price. Then told me the phone operators aren't able to price jobs.... Strongly suggest calling around.

Ultimately pleased with the overall service I received. Shout out to Chad who ensured my experience was top notch! Technicians were friendly and professional.

Mike was very helpful in explaining the advantages of the Carbon Tank installation, and how it would support our Water Softner system. And, Cody was so very helpful with all the installations of new shut off valves, and how the purchase of the Carbon Tank will offset the total cost of all the new shut off valves.

The gentlemen were courteous; they explained everything they were doing. They could have pressured me into purchasing a new toilet, but demonstrated the rest of the toilet was working fine and only needed the guts replaced. They showed me that it wasn't leaking and that it was functioning just right. I don't remember when this toilet was this quiet. Thank you for exceptional service.

Sunny Plumber always come when they say they will arrive. They are polite, professional and answer all questions. No job is too small or too big. The plumbers are the best we have used.

Great job outstanding

Well, I paid for the annual maintenance service. The gentleman who sold it to me said they would flush the water heater, scope the trap so I could see if mesquite roots are in there, and you have to do it if you want the a/c annual plan. The Plummer showed up late and did NOTHING!!! He will not touch the water heater if its over 7 years old. Surprize! Oh a free estimate to replace a hose bib. Waste of my money and time!! I am very disappointed. I will NOT be purchasing the annual plan again.

Sunny Plumber has the nicest people working for them. They do a very good job when they come into our home. Many thanks for all their hard work.

I requested a video inspection of the line between home/septic (easy access) and was told there was a $49 charge. When the plumber showed up they wanted $385. Not good, bait/switch tactic. They did match $300 estimate from Cummins, but I cannot recommend their services.

We had The Sunny Plumber come out to our house for an inspection as part of a service package we purchased with another company. They were friendly, arrived on-time, were knowledgable, and worked diligently to get the job done. They found and notified me of a leak, provided me with a decent price, and completed the job. I will use them again!

Charged for work that wasn't done. Will not return phone calls regarding issues. I recommend not using this company.

Francesco showed up early into the 4hr window which was helpful. He was efficient draining the tank and replacing the anode rod and answered all my questions. However, after he left and I turned on the kitchen sink faucet and water quickly slowed a dribble. All other water within house flowed smoothly. Called SP again and Francesco returned within an hour from another job. Though he showed me how to disassemble the faucet filters for cleaning, the problem turned out to be stripped valve knobs under the sink that resulted in partially closed openings probably further clogged by sediment from the flushing. He replaced with new valves. Parts and labor were $250, which according to websites was a reasonable price. My impression is that Francesco is a knowledgeable, courteous, customer-oriented employee.

We are very well pleased and satisfied with the quality of service Sunny Plumber and its technicians provide and would recommend them to friends and neighbors.

The two guys who came out to my house were incredibly professional, explained everything they were doing, and we're an absolute delight to have in my home.

They got me fixed and even got home insurance matters going for us.

I was called to confirm the appointment. The technician arrived at the indicated time, was efficient and thorough. His comments were consistent with last year's inspection of our water system for our home. He was very professional and personable. I would recommend Sunny Plumber to others.

Not a fan will never call again. We needed a main line repair quote. They wouldn't come out unless we payed a service fee which then would be taken off the cost of work. Found out they were more expensive than local companies. Just a hook you in model that I find disgusting. No other company has this model and for good reason.

Professional and thorough. Explained to me his findings.

Excellent experience with a service call for our water heater. Scheduled after hours with no problems, confirmed appointment, called when tech was on the way, tech was polite and thorough and explained repair issues well, billing receipt minutes after completion. More than I expected!

Fast and professional, I have had nothing but good work and courteous service.

Had this company come out for a quote to replace a shower valve . The wall and valve were exposed(remodel) making access very easy and simple . I provided the new valve ,this job should have taken an hour for a qualified plumber. The quote was over a thousand dollars ! outrageous ! I wrote him a check for $79. and sent him on his way with no work done very dissatisfied . This company gouges costumers .

They installed a hot water heater for us and did a good job. We will use them again.

We called several weeks ago to make an appointment for today, trying to get in as early as possible in the day...they said they'd be here between 9 and 1pm, not ideal but ok. The dispatcher called 5 times to keep delaying their arrival, finally showing up around 3pm just to say they couldn't do the job today and quote us over $1500 for something we had done in New Mexico for $200. We had also made the job clear when making the appointment but they showed up clueless. No thank you, move on if you value your time and money.

He had no clue how to fix the problem. And he was training a new younger plumber.

Was a very good fix excellent job

Sam was the technician who came out on a Sunday, to accommodate my busy schedule. He was very thorough and explained the what and why's of what he was looking at. Thank you Sam for taking the time to do that.

Fast and friendly service as always!

6-19-2019 Tucson AZ. Installed a new water heater and water shutoff valve on my house. Prompt friendly service and wonderful work. Alberto Rodriguez did the work. He used good quality pipes and valves and the result is a work of art. I would call these folks again and recommend them to others. Excellent business.

Excellent Service. The job was completed very quickly. I was a bit disappointed that my service contract didn't give me a discount on the cost of the job.

They were very helpful

These guys are friggin amazing! Hands down the best damned plumbers around! Bug shout out to both Johns, Wes, and Sky for your work ethic. They don't take breaks and only leave when the job is done. Thanks for bringing my home up to code and working as hard as you do! Highly recommend this company!

Great service and a nice addition to my Goettl AC yearly service contract. The annual inspection of our hot water heater was good. They also found and replaced a problem component (thou at an additional charge) they said I get a discount as part of my service contract. However I feel this was still over priced (after researching it). However job was professional and neat. I however despite my discount because of my service contract with Goettl will only use Sunny plumber for the free annual hot water heater flush and will use my normal plumbing service for repairs after finding out how much I could have saved.

Ideal plumber. Can't even begin to say how smoothly the call went. I had a handyman decline to take on my small but complicated job (reconnecting the plumbing after a new kitchen sink installation.) Called Sunny Plumber because of the great radio ads. Couldn't have been more pleased. The receptionist on the phone was wonderful, they were clear on how long it would take to get there. The plumber, Charyah, was friendly, efficient, capable, and fast.
A bit spendy (pretty sure it was off a set price list,) but well worth it for the lack of hassle.

The service was great and very quick, just wish I could have got my flashlight and Sadie dog toy when I had my furnace installed and the pair of sunglasses from the sunny plumber when they came to fix the water heater

Sam and Mike did a fabulous job! Even put fresh insulation on the water pipe, which I was going to have to do before the leak happened - now they've saved me the time and energy! They left the area looking perfect - you'd never know any digging had been done (must have been Christmas elves)!! Am so happy with the job done, and the friendliness of Sam and Mike, and that they went out of their way to disrupt our lives as little as possible!!

Visit was thorough, informative, and done what seemed very efficiently. Elton was very pleasant and I felt well taken care of

As part of the Goettl annual plan my first plumbing inspection was completed today. Alfred represents his company well and was knowledgeable, friendly and very polite. He explained the entire process and was respectful of our home. I will request him on future needs!

While they did fail to show up for my first appointment, they arrived and completed repairs after a rescheduling. The job was done fast and professionally.

We couldn't be happier with the service that we once again got from The Sunny Plumber. Sam was first out here to do the annual check-up and when he was asked about a leaky spout in the bathtub, he went out of his way to not only check it out and then managed to find a replacement for it. We had not been able to find a replacement but he got the same exact one. And he changed out the old spout with the new one and got the problem solved. Sam was personable, very professional and very efficient. We will be sure to always ask for him if needed in the future.

Francesco was amazing. Explained everything he was doing an was very professional

After calling another local plumbing service that installed my equipment and getting the run around I called The Sunny Plumber. Mark responded within 2 hours even though dispatch advised that it might be the next day due to service calls. I was pleasantly surprised when Mark arrived and fixed my problem very quickly. He also provided me with an estimate for some changes to my home that I requested for some future projects. You can be sure that when I need repairs or I am ready to replace some of the plumbing equipment in my home I will call the Sunny Plumber. This is a great service provider!