Sarah N Dorsey

2 years ago

Overall I have been very impressed by Strongbuilt. I had to replace my HVAC in December and from the get go they were professional and provided great customer service. They are always very timely and call you/shoot you a text with an ETA - and then ACTUALLY show up in that time frame! They also always include a picture of the tech who will be coming out so there’s no question about who they are when they show up at your door. They call and check a couple of days later to make sure everything is good which I find a nice touch. They are not the cheapest place around, but I find their prices reasonable and any extra that I’ve paid is worth it for their level of service.

Jessie Bernal

3 years ago

The quality of service provided by Mitch was amazing. He was very professional and took the time to explain exactly what he was going to do. He went above and beyond and was extremely helpful. He made a very stressful situation diminish quickly and the recommendations made where reasonable without feeling like I was being pressured into a service I didn't need. Thank you Mitch for all your help.

Analeigh Horton

10 months ago

I met this company through a coupon for A/C maintenance. Then, when my A/C stopped working one evening, they were here the next day by 10:30am. Anthony is a great tech and explained the issues and options to me. Resourceful guy! I recommend if you're in Tucson.

Brian Neuman

3 years ago

I chose Strongbuilt to fix a shower Diverter and a tankless hot water heater flush. They communicated promptly, responded promptly and competed the work promptly.The workers were professional an courteous. They explained what was going on at all times. Will absolutely call again and recommend!

Sharon Gala

a year ago

09-21-21 is several AC/furnace preventive maintenance visits later than my last review. Yesterday Anthony came, found a hidden water leak the city notified me about, and stopped it. He educated me that, although a fixture isn't used, parts can wear out, and adverse consequences may occur. I consider him my hero for the peace of mind I had when he departed my home for his next service call. I had a previous water/sewer bill of $394 because of another leak (which I was able to locate and close the line). It's hard for a single family residence to use 3 cu ft water a day!Kudos to Anthony!This morning I have two teams from Strongbuilt at my home, one renewing my ductwork by cleaning it and sealing any leaks it may have so that I don't lose heat or cooling my HVAC equipment provides. The second one is replacing the UV bulb and installing a surge protector in my furnace as well as removing the evaporative cooler on my roof and covering/sealing its opening. I am so blessed that I have professionals that know what they're doing working on my home. I have no worries when they leave concerning did they do it right?. I know they did.Strongbuilt's office personnel have never let me fall into any scheduling cracks and have been spot on when I've asked any questions about what to expect. They are patient and make me feel valued when I need to call the office.The technicians, too, are respectful and willing to teach, make recommendations, and give me hints about future needs and care I should provide regarding certain aspects of my HVAC system. The technicians NEVER EVER are pushy when making recommendations for replacement of parts or services they can provide. They are respectful of my property and pets, and always clean up after themselves when they finish. To sum it all up, Strongbuilt is still my GOTO for HVAC, now also plumbing needs, and soon for electrical services. This company is there for me, sensitive to my needs vs would like's and my budget, and also to personal circumstances as demonstrated by flexible scheduling of projects completion. I highly recommend joining Strongbuilt's PANDA family.12-5-19 was the date Laura scheduled for the routine maintenance of my HVAC equipment. The service representative, Joshua C. called a half hour prior to his arrival at my home, as he was expected to do. He arrived when he said he would and performed his equipment check in an efficient, courteous, and respectful manner. Joshua was pleasant and provided education about my Trane equipment in areas different from that provided by Brandon previously. He spoke in understandable terms and related information to familiar experiences so that I could remember it better. Joshua engaged in just enough small talk to establish rapport and not interfere with his work. Lastly, he was very clean and left no sign that he had been here, other than a clean air filter where a filter due for changing had been located prior to his arrival. NO disappointment of any kind!Summer 2019The office staff at this business were responsive to my call for assistance when my AC quit cooling during the night. Help came within two hours of my reporting the need for service. The technician, Brandon, was both professional and friendly, diagnosed the problem, corrected it, and educated me on how to avoid it in the future. Brandon was careful not to bring any of the outdoors inside with him and left my home as clean as before his arrival. He was respectful and considerate when discussing ways to keep my AC unit in top condition and save money at the same time. He introduced me to the company's maintenance service plan for both my HVAC and plumbing needs. He exerted NO pressure to purchase anything. This was my second visit for AC service provided by Strongbuilt. The same technician came both times and demonstrated consistent skills and demeanor. PandA is my GOTO now for these two necessary areas of home maintenance, and I'm worry free..

Rachael Amaro

3 years ago

Had a leak in my garbage disposal under the sink. Called Strongbuilt Plumbing and they had an availability the very next day! Something went wrong and it looks like my name never got on a schedule. Mitch Brown, an excellent employee of Strongbuilt, took it upon himself to right this wrong by giving me his personal number and coming out to fix the garbage disposal late in the evening! It wasn't an emergency, but he still made sure that service was provided, even if it was a little late. I will recommend Strongbuilt to my friends!

Lisa Floto

a year ago

People! Do NOT use Strongbuilt! They are horrible. They unprofessional. It took them 10 months to do a Ac job on my Sister's house and only finished because she had to file a ROC complaint. STAY AWAY!

Jodi Harris

2 months ago

We started using Strongbuilt when we moved to Green Valley 3 yrs ago. They have been awesome in every way! Their maintenance program is the best we have seen and there notification process when a tech is in route that includes their name and picture just shows that the company is aware of their customers safety. We won't use anyone else - and they are veteran owned!

Deneena Herrera

3 years ago

I called Strongbuilt at 3:15 in the afternoon with a frozen AC unit, not cooling. My first interaction with the receptionist was the most courteous I can ever recall encountering. Next, Sal Torres called at 3:40 to say he was en route. Sal was an absolute professional, courteous and explained everything that was happening. They have definitely earned my business going forward.

tucsontrek

3 years ago

Had a water main leaking. My neighbor had previously used Strongbuilt Plumbing for a similar problem, and highly recommended them to me. I called and got a quick response to my house. I was notified when to expect Elton Cross, and he texted me when enroute so I knew exactly when he would be there. He was very professional and courteous, and diagnosed the exact problem quickly while also checking for any other possible causes. He scheduled a service call for early the next morning.At 7:44 a.m. the next day I got a text message from Bobby Shawgo saying he was on his way and close by. A few minutes later Bobby's service truck was at my house. He was just as professional and courteous as Elton had been the day before. He made efficient use of his time, and had all the tools, equipment, and supplies on his truck to do the job. He answered all my questions and made sure I knew what was going on. Bobby also discovered a second leak in my water main, but this was on the CITY side of my water meter. He helped me contact Tucson Water dispatch so they could fix that leak (which was the City's responsibility to fix).The icing on the cake was when I got the bill. Not only did Strongbuilt give me a veteran discount, but the cost of parts and labor was over 20% less than Elton's estimate and at least $250 below quotes I had gotten from other plumbing companies.I highly recommend Strongbuilt Plumbing for all your plumbing needs. I have a few other planned plumbing upgrades and repairs coming up, and Bobby was able to give me a quote for those jobs... GUARANTEED I will be using Strongbuilt for all my future plumbing work!

Gerry Veale

4 years ago

I can't say enough about the good experiences that I have had with Strongbuilt... sheer awesomeness!!! From the office personnel, Tonia & Patrick who received my calls and promptly and courteously scheduled service appointments to the amazing and gifted plumbers Eddie C and Joseph to the follow up call from Laura were all first rate and far exceeded my expectations. I am so grateful to Eddie and Joseph for their honesty, professionalism, knowledge and ability to teach an old dog new tricks! I am confident that I will now be able to handle minor/ routine plumbing issues because of their patience and willingness to share their knowledge with me. I am very thankful to have found such an A+ company. Most appreciative, Dee Veale

John Farinsky

7 months ago

Great same day service. Paul was awesome and was able to take care of the problem right away. Would highly recommend them for all your needs. Thank you

Robert Tracey

a year ago

I called them on a Saturday morning. They came out same day and the tech quickly fixed the issue on my mini split. The tech was professional and very thorough. I have used Strongbuilt for a plumbing issue as well. I like supporting a Veteran owned service.

DesertRose Arizona

3 years ago

I give Jeff, Jolene, and Strongbuilt 10 stars! Heat pump stopped working on a cold Thursday night. At 9am Friday I called companies to see who could send someone out the soonest (Strongbuilt gave me 10am-12pm window). Jeff was here within 30 minutes and found a blown-out fuse immediately. Jeff was efficient at diagnosing, pleasant, respectful, friendly, and was wonderful at answering my 101 questions. He informed me about the inner workings of my exchange unit to avoid another blown-out fuse and he was in and out of my house in 45 minutes. I will most likely purchase a maintenance contract with Strongbuilt and say “Goodbye” to my former heating/cooling company. Thank you Jeff and Strongbuilt.

Linda Hill

2 years ago

First, I was impressed by Dallas the installation specialist they sent. He is knowledgeable, professional and courteous. He was able to give me the information I needed to make an educated decision on my A/C install. He is wonderful and Strongbuilt is fortunate to have him on their team. He was able to put me at ease about the process. I look forward to working with him again in the future.As far as Strongbuilt, I really like their warranty and service contract details. I am very detail oriented and read the fine print. I like what I see in their fine print, which is minimal. I like knowing that this company stands behind not only their work, but their product. They are there to support the customer in choosing what is right for them, not just what is most profitable for the company. I am grateful I made the choice to have them come out!

Don Garrett

2 weeks ago

I decided to go with Strongbuilt for a new HVAC system after using the Panda Care service for a year. Response time has always been timely for repairs and I was given the same courtesy for the install. Jeff helped me decide on the system and got me on the schedule for installation immediately. Mike and David did the install and were meticulous and thorough. They worked all day in the record heat to get the system installed and running. They cleaned all areas where they had worked, returned any disrupted landscaping, and thoroughly explained the system operation before they left. Overall I am extremely pleased with the services I have received from Strongbuilt.

John Hart

a year ago

Flush water heater and do routine maintenance. Technician Jose was on time, went right to work, finished up in a timely fashion, and left the work area very clean. Jose is personable, friendly, professional, polite, and kind. I highly recommend Jose without any reservations for your needs.

Jordan Merchant

4 years ago

I was extremely impressed with the communication Strongbuilt provided me. Although my residence is across the city, Strongbuilt promptly sent out a technician and not only did I receive a phone call from that tech, I also received and email and text message with a picture and bio of the person who would be servicing my A.C. He was polite and explained all of my options without trying to high-pressure me into unnecessary repairs. This is by far the best customer service I have received.

Adrienne M.

a month ago

From the very first phone call, Strongbuilt provided beyond amazing customer service. Brandon S., Brandon H. and Michael S. were so great to work with and ensured I had my AC back-up and running as soon as possible. Strongbuilt has by far surpassed all of my expectations and I am beyond happy with their work.

Ron Jeffries

4 months ago

Abraam Ortiz did an excellent job of servicing our AC today! We are now ready for Tucson's long hot summer! Strongbuilt put in a completely new system for us just over a year ago and it has been working like a champ! All of their technicians have been great! I highly recommend this great company!

Julie Carless

3 years ago

Strongbuilt Plumbing & Air is a great company to work with that has amazing technicians. Our technician Jeff Gray was knowledgeable, friendly, on time, and answered all of our questions. I definitely recommend using them for any pluming and air needs!Update: June 2020We had a problem with our Ruud A/C and Strongbuilt Plumbing and Air sent out an amazing technician named Sal Torres to fix our problem. He was friendly and very knowledgeable. He quickly diagnosed the problem and had it up and running in no time. Before he left, he double-checked to make sure everything was running properly and actually discovered there was a secondary issue. He was able to resolve that issue and even made a suggestion on how to improve the protection of our unit with the installation of a surge protector. I would highly recommend Strongbuilt Plumbing and Air and Sal Torres for anyone who needs their A/C worked on. They are an amazing company to work with and he was a fantastic technician! We were very happy with our experience.

Joseph “Jay” Candaso

3 years ago

Mark was awesome! He was VERY professional and compassionate. He listened to me explain exactly what issues I was having with my A/C. He performed a diagnosis and was straight forward with what needed to be done and explained exactly why. I knew right off the bat that he had INTEGRITY and was here to help me, not to try and get me to agree to a bunch of unnecessary work. Being a veteran and serving 29 years, Strongbuilt caught my attention since it was veteran owned. It was the first company I called and will be the only company I will work with while here in ABQ. Thanks for your service Mark....and John (owner?)! It was a pleasure doing business with you. See you in April for my annual A/C service.

Pat Syring

2 months ago

We had our vents and air ducts cleaned and were very pleased
by Daniel and Mark. We will definitely use Strongbuilt again.

Cathy L.

6 months ago

My job first started with the terms of my contract from a financial perspective meeting with Brandon who gave me options. He was very thorough and professional. Next came Mike and Chase who did the installation of my new HVAC system and they were both incredible. They were very polite and professional throughout the whole process. I am very pleased with how everything went. I recommend them without any doubt.Jose, Air Quality Specialist, followed them up by cleaning the air ducts (AeroSeal and duct cleaning) and was very personable and professional. Left everything very clean after having done a messy job. I also would recommend him with no doubts. I give them all a five star rating! Cathy

Nichole Rose (Nikki Snikkerz)

a month ago

working with this company from start to finish was wonderful. Chase and Ethan did a great job with the install. Thank you Timothy and Reggie for coming out on a Sunday to figure out what the issue was and what my options were.

Bryan Borg

3 years ago

I had an major issue with leaking from the water main in the meter box, unfortunately on our side of the meter. Tucson Water does not assist with repairs like this, so we called Strongbuilt . Prompt service! Mitch arrived within 1 hour, quickly diagnosed the problem, and fixed it within a couple hours. We are very happy with the whole experience!

Gareth Parry

2 years ago

We needed a 12 year old shower mixer valve replaced. The technician, Albert Gonzalez, came out the same day we contacted Strongbuilt. Because he didn't have the part on the truck he returned on the day we agreed and replaced the valve. The work was done quickly and without a mess. This is the third time we have used Strongbuilt for plumbing repairs, and each time they have been responsive and efficient, and the technicians are friendly and explain the work needed clearly. We will definitely use them again.

DOTS LIND

2 years ago

Way over charge for labor . $1000.00 dollars labor for installation of a 60.09 dollar motor , 500.00 dollar labor for cleaning squirrel cage and 380.00 for cleaning a evap. They used a few sprays of a spray bottle and some water. Total almost 1900.00 dollars for something that shouldn't have cost 600.00 at the most . Veteran own . I guess that's what help a vet. Means I got screwed !! There are better and cheaper companies out there , just take time ,ask a friend or look and watch out ...

Gregg Lucas

a month ago

Strongbuilt came out and diagnosed the problem immediately. They were very professional and nice, while explaining everything along the way. They will be my go-to company for any further problems.

Donna Nixon

2 months ago

It took awhile to have them come to house, with their $25 special, but worth the wait. Reggie is a professional and communicated issues I had with a/c. He returned next day with part and I am in good working condition hopefully, for the summer. It was a real pleasure working with him. So much better than my last company.

Anthony Orazi

a year ago

I recently found out about our sewer drain system having major issues on our home we recently purchased. Yes the home is an older home however we needed a company that was knowledgeable, responsive and professional! I can say I am very happy with strong built! We are in the process of having a permanent fix done and so far the whole team from the office coordinating to the techs who have been out to do the work. They are on top of their game. We will continue working with Strong Built for our future needs and am happy to know I have trust in the job they will do!

Brian Mathews

3 years ago

StrongBuilt Technician Cesar Tejeda performed a routine service on my furnace today. He was very professional and knowledgeable about my system. I really like that he used the service titan to let me know exactly when he would arrive. All in all I've been very pleased that I've switched to StrongBuilt for my HVAC service.

Joe Peterson

2 years ago

Strongbuilt ReviewOver the past several weeks my wife and I worked with several companies to select a replacement for our Air Conditioning and Heating system.The company we chose was Strongbuilt of Tucson, Arizona. Our experience from beginning to end was absolutely outstanding.Brandon Schamahorn provided us a comprehensive review of our options, and ensured we not only understood the capabilities of each system, but also that we only purchased what we needed to satisfy our heating and cooling desires at a fair price.John Schamahorn, the President of Strongbuilt, also was personally involved in providing us the best price and guarantees exceeding the other 2 contractor offers received. His personal involvement and commitment made our decision simple.The job took a little over two days. Mark completed a design assessment on day one taking about 30 minutes. Followed by Frankie and Alex who did an outstanding job sealing our duct system. Day two took about 7-8 hours to complete.Finally, the Strongbuilt four person installation crew, led by Jeff Wenzel and his team including Marty, John and Pedro were extraordinary. Their professionalism, dedication, technical expertise and courtesy set an example for all to emulate.They arrived on time and were diligent and focused, completing removal of our old heating and AC systems and replacement with new Amana air and heating systems. Upon completion of work Jeff also ensured that he completed a thorough check of both AC and heating systems, took the time to ensure we understood the operation of our new thermostats, and left the work area cleaner than the way he found it. This took a full day.Strongbuilt is a proud company filled with phenomenal leaders and dedicated professionals. We look forward to their upcoming visit to ensure our systems continue to work properly, and their scheduled free maintenance visits.Prep, execution and follow up including the life time guarantees make Strongbuilt’s products and services at the top of their industry.Their word is their bond - everything promised was delivered to perfection.I highly recommend them to anyone needing an AC and heating system. You won’t find a better company.

Michael Ziehmn

3 years ago

Needing to have some gas piping work performed, and being new to the Tucson, AZ area, I relied on HomeAdvisor to recommend a good plumbing contractor to perform the job. HomeAdvisor was right-on with its recommendation of Strongbuilt Plumbing & Air. The service provided by Strongbuilt was first-rate; both professional and technically superb. Strongbuilt's customer service was impressive and its pricing was very reasonable. Strongbuilt will be my go-to contractor for any future plumbing needs.

Brad Dubuque

11 months ago

Sam was on time, pleasant, professional and very knowledgeable. I would and will use again if needed. Veteran owned, go AF is a plus.

Dawn Rogers

3 years ago

Since the start of the pandemic, the air conditioner downstairs stopped blowing cold air, which we opted to live with because our daughter has an autoimmune disorder. Luckily, the air conditioner upstairs still worked wonderfully, until it stopped in the middle of the night, late in July.The next day I researched HVAC repair companies and saw that Strongbuilt had great reviews. Lyana, the very nice woman who answered my call, was very professional, helpful, and understanding when I explained that I could not allow anyone in the house due to my daughters’ autoimmune disorder, and her current suppressed immune system due to her medications. I was surprised and ecstatic when Lyana told me she could schedule my appointment for the next morning.Thirty minutes before my appointment I received a text letting me know my technicians name was Mark and they provided his photo as well. Mark called me when he was on his way and provided the time he planned to be at my home, and he also called when he arrived. He was very professional, explained everything he would do to diagnose the issues we were having, and was happy to work with me while staying outside our home. Mark was truly knowledgeable, kind, patient, respectful and wonderful to work with. Our once 91° home is now a comfortable 75°, and I cannot thank Mark enough. I am beyond elated to have two well working air conditioners again. It is clear why Strongbuilt has so many positive reviews. I highly recommend Stongbuilt Plumbing & Air.

Andrew Kirby

4 years ago

I needed to replace a tankless water heater that supplies hot water for a kitchen and a bathroom in a small home without a bulky water tank. I asked for a quote from the company that has a maintenance contract on my ac system, but found that claiming expertise with tankless equipment and possessing it is not the same thing. The tech claimed to have ordered parts but then never showed up, and although dispatch asked for patience, that was a month ago. So, I started over & asked for recommendations on my neighborhood list, and a neighbor recommended Strongbuilt and mentioned John Mancini by name. I called, he came, we discussed options and he went off to do some research. An electrician came to scope out the job, and I had a quote within the week (a weekend slowed down the process a little). I took the bid and we arranged a day about a week out (another weekend and a holiday slowed us again). I did not hear anything and wondered if I was going to have a repeat ‘amnesia experience’. Then on the day, I received texts and emails—they were on their way. Three electricians, two plumbers. I estimate the former put in about 18 hours, while the latter put in about 20 hours. The job was more difficult than they anticipated, and I don’t think they can have made much profit on the job. But there was never any panic or rush and they cleaned up carefully after themselves the next day. Oh, and I now have hot water! We are very pleased, and I am talking with Tania about moving my maintenance contract over to Strongbuilt.

thomas stanneart jr

3 months ago

Very professional, friendly, and thorough especially with helping to recover our cat that chose to explore the return duct. Mike Speese and crew did an excellent job of installing the new ac/furnace unit. Then he went above and beyond by pulling the blower back out of the unit so that we could recover the poor curious cat. I cannot thank him enough for everything they did and would recommend them, and Strongbuiilt, in a New York minute!

Linda Hatfield

3 years ago

Great company to work with!! Very reliable and service minded. Brandon always does a excellent job and answers all of our questions. Will continue to use them for all of our AC/Heat and plumbing needs.

Larry Kollert

a month ago

We called StrongBuilt on 6/28/23 with a kitchen drain problem. Office scheduled for same day. Colton Hayes comes out talks to us, goes to truck, comes back says snake is broken and he can't fix drain backup. He promises to come back first thing in morning. Doesn't show or call. We call two more times. Office gal says we aren't on schedule but she will put us on 6/29 schedule. We wait some more. Different guy (Chase Giles) finally shows up late in afternoon and seriously works on snaking out drain line and trys very hard to patch up the damaged relationship between StrongBuilt and we the customers. Kudos to Chase Giles. He works hard and finishes the job. The first guy (Colton Hayes) and Dispatch not so much. We don't expect you to work miracles but we do expect you to honor your word and either show up when you say you will or call and say you can't make it. We won't call StrongBuilt again unless you can remediate your customer service issues. Larry & Denise Kollert.

Tim Skeldon

a year ago

Great service. Dogs chewed through my wiring on the AC units and Strongbuilt was able to get out first thing and get me all squared away. Jason my technician was great and professional. I would highly recommend.

jbinmaui

3 years ago

**Update 2/24/20I received a call from Strongbuilt as soon as I posted the first review. After a little bit of phone tag, I finally spoke with the plumbing supervisor, Dan. He came out personally to inspect the problem, He said he needed to get some parts but he would have a plumber come back out and fix the leaks in both sinks. A plumber came back out and fixed both sinks a couple of days later. Thank you Dan, for taking care of everything.We had a plumber, Mitch, come out to fix a drain clog in our bathroom sink. Mitch cleared the clog but after he was gone, we noticed that the pipes under the sink were leaking. Not only the bathroom sink he worked on, but a second bathroom sink which shares a pipe with the first bathroom, was also now leaking. I called the company and Mitch was supposed to come back to take a look. Mitch called prior to coming out to find out what the problem was. He said the leaking was not his fault. I disagreed so he had his supervisor call me. The supervisor said he would review the notes of the call and would call me back. He never called. I called and left a message a few days later and the supervisor still has not called me back 5 days later! Very disappointed with the quality of service and their customer relations. Won't be using Strongbuilt again!

JOHN Splitek

2 years ago

Joshua was our technician. He was on time, very knowledgeable, personable and professional. He came to do summer maintenance on our A/C unit and we are extremely pleased.

Amanda Paladini

3 months ago

My boyfriend had the best experience. He needed same day coverage for his houses air conditioning as he thought he had fixed but still wasn’t turning on. He called this company and they came out same day , honest pricing and integrity. What would have cost $5k at least for new air conditioning was only a $40 part. Highly recommend

Nunya “T-Bone 56” Business

a year ago

I originally gave this company a five star rating, however been eight months since installation and I'm still identifying problems with the installation itself.The only reason I've given a 3-star rating instead of one star is because the company has finally stepped up and started fixing the problems they've caused, too numerous to detail here.Still many more issues to be repaired but I'm confident the company will step up and do the right thing, will update at a future date.

Jennie Amalfitano

a year ago

Strongbuilt is an amazing company - The technician Cesar T. explanied everything thoroughly and was on time.He took the time to show me pictures of my A/C & Heater unit and told me what needed to get done with options.Great Job Cesar & Nora for excellence customer service.I will highly recommend Strongbuilt

Patricia Marie

2 months ago

Thank you Reggie with StrongBuilt Plumbing, Air, Solar & Electric. He responded to our early morning call for repair to our AC units and arrived at the time he gave us. He was knowledgeable, informative and professional and worked quickly to address our AC needs. We are very happy with the customer service from StrongBuilt and highly recommend them for your AC needs.

Kathleen Madril

a week ago

Jason M. arrived to provide maintenance on my AC/Heater. He explained the procedure, answered my questions, and completed the procedure in a timely manner. He also showed me before/after pictures or the work done. He also recommended that my duct work be cleaned. I appreciated his professionalism.Mark A. came to clean out the duct work in my home. He and his partner (I don't have his name), were friendly with my dogs. He also explained what needed to be done and approximately the time it would take. Turned out to be much faster than they expected. He also showed me before/after photos. They also checked to make sure I had the correct filter size in the unit and recommend a better filter. Both gentlemen were professional.

Heidi Gregory

a year ago

I selected Strongbuilt to replace my existing AC unit. I got multiple bids and though they were not the cheapest I felt they were offering me the most for my dollar. They were so professional and got me scheduled very quickly to have the install completed. They were there and completed the install in 1 day even with having to cut in new return exhaust through roof. I cannot say enough at how courteous and diligent the entire crew was. They did a GREAT job!!! They added an additional vent for my large family room which I do wish had provided more air but every little bit additional helps. The install crew was Victor Corrales, Jeff Wenzel, Seth & Mark. The next day the duct cleaning and Aeroseal crew came and they were just as great!! Jose Bejar and Michael Shelton. A huge Thank You to all and I will definitely recommend to anyone.

Joe Hill

2 years ago

When my AC failed, I called two of my close friends for a recommendation, and both suggested Strongbuilt. I called for an appointment in the late afternoon. The technician called me by 11am the next morning letting me know he was on the way.The technician, Jeff Gray, arrived, listened to my description of the problem, and within minutes, he determined that the blower motor was the problem.He located a new motor, went to the warehouse, and was back within an hour.Jeff's courtesy, knowledge, and people skills made an unpleasant situation a lot more bearable. By the time he left, we knew we were lucky to have had such a well mannered, decent person in our home.I asked how we could let future customers know about our experience, and he recommended we relay this info to the Goggle reviews. I asked how to rate our experience and he said from one to five, five being the best. I m giving Jeff a six.

v

5 years ago

Fantastic company! Strongbuilt came highly recommended and they lived up to their great reputation. I will always hire them .Josiah was absolutely great .They have done 2 jobs for me. Someone always answers their phone. They are always nice. They are always on time and really went the extra mile!!

Tina Chapman

5 months ago

Chase and Mike installed a whole new AC system and thermostat in our home today they were professional, respectful, and efficient. They took the time to explane everything and walked me through the app for the new thermostat. Everything went so smoothly and they even made our children feel comfortable 10 out of 10 recommend.

Leola Dudley

3 years ago

It is amazing to receive such prompt and thorough service these days. Brandon arrived within the hour of my calling the office. The receptionist was kind and had a technician on his way my house in only a few minutes. Upon arrival, Brandon greeted me with the best smile, he was friendly and professional and I was able to feel comfortable with him. He quickly assessed the problems with my unit and let me know my options. He was patient in explaining each option and letting me figure out what I wanted to do. This young man is a ⭐️⭐️⭐️⭐️⭐️ worker!!!I would highly recommend Strongbuilt to anyone.February 14,2020AC serviceI was extremely satisfied with my Technician, Joshua Cisco. He thoroughly explained what he was doing and why. He was very professional and friendly and made helpful recommendations. My experiences with Strongbuilt are 5 Star all the way.

Randy Jacobson

a year ago

Top-notch technicians came to repair an incorrect coupling that allowed freon and oil to leak. Extremely friendly, competent, and easy to work with! Highly recommended.

John Dale

7 months ago

Strongbuilt answered our call for help early as it was getting cold in the house! Jeff Gray was personable and found the problem at first try. He quickly checked all functions of the furnace and made sure that everything was working properly. Experienced and disiplined technician! He also was professional in his explanation of the problem to us and helped us set up a preventative maintenance program with Strongbuilt. Keep this guy!!! He's a winner!!!

Millie Pattee

3 years ago

Rep was on time and knowledgeable . I was told there would be a $74.00 service call fee which would be applied to my bill if I had the work done. We had a simple issue. They don't tell you what the bill is up front.When I asked the rep how much it would be he said $125.00 and I said total. He said yes. I said our part is covered under warranty by Trane. Then he back tracked and said it was $125.00 for labor only. Then I asked about the credit for the service call and he said that was a diagnostic charge and when he gave us credit for the diagnostic charge we still owed the $125.00. I'm not a mathematician but all of this didn't add up. We agreed to pay it because that's how we are. But we will not do business with them again. Beware.

Allen C

a week ago

First thing summary. - If I could I would give Strongbuilt 50 stars for a quick response time, how they kept me informed through text and email for my appointment, after service followup and for sending a terrific repair technician, Reggie Phillips. I would give Reggie 100 stars. From introduction to finished job he was polite, professional, knowledgeable and quickly repaired my HVAC.The detail of this glowing review follows. - This was my first time calling Strongbuilt and I would have to say it was the best decision I've made in recent memory. With Tucson AZ temperatures hitting 107-110 last week my A/C unit, that barely needed a look under the hood for 5 years, decided it was the time to fail to cool my house. July 28, I called 2 different HVAC companies, both that I have used in the past, and coincidentally both could schedule a repair for Aug 7, a mere 10 days in the future. Being a hearty guy I figured to get by using a portable cooler for 1 room. I mean it was only 10 days... right? After sweating it for 2 days, and seeing every door in the house swell from the heat and humidity, this not so hearty 74 year old had enough and Sunday morning July 30 called Strongbuilt. They took my info and said I would be contacted the next day to be scheduled for what I hoped would an appointment very soon. By Sunday evening I had both a text and email confirming an appointment for the next day, Monday July 31. I was kept posted by several email and text Monday and by mid-morning I thought it was a mirage but was in fact the Strongbuilt truck carrying Reggie Phillips to save the day. We spoke briefly and I described what had been observed with the HVAC unit before it stopped working. In short order Reggie was under the Hood, tested each component to be sure they were within specs, then replaced the demon electrical component that had failed. The system came alive. Before finishing he checked the air handler for proper cooling temperature. Once he was satisfied all was good to go, we settled up and were finished Monday morning. Like the Lone Ranger who would leave on his white horse, Reggie rode off in his white Strongbuilt truck to save another person from disaster. And only 1 day to do the job instead of 10 days like the other companies. From now on they will always be my FIRST call. Thank you so much! - Allen C

GARY LYONS

7 months ago

Very professional from the time I called them to clean up after opening my drains.SAM a very knowledgeable technician and polite. Knew what he was doing. Finished in about an hour for the quoted price. HAPPY!

Mindy Ullstrom

3 years ago

Mitch Brown came to our house on a saturday evening to fix our water heater that had only been working intermittently. He was very thorough and fixed the problem for us quickly. Mitch is very knowledgable and friendly and a great asset to the Strongbuilt team. Thank you Mitch!

Deb W.

2 months ago

I give them 2 stars because there is one aspect of the business with wich I have an issue. The last service, as well as other services, have been tremendous. The issue I have is with the sink and faucet installation. For $2500 I thought I would have gotten quality. Instead, I got shotty items. The guys who installed the items were great. It was the sink and faucet that were terrible and of poor quality. I was told, when making the appointment, I had to install their product to get the warranty. Then I find out I could have gotten my own items and they would install them.Needless to say, I have voiced my concern to more than 1 staff. One even took pictures and sent them to the supervisor. I even wrote a review. All I hear is crickets. Not even so much as a phone call. I learned an expensive lesson.I changed my response to 1 star. I would have given 0 stars, if that was an option!I have been waiting for some time to get some help in fixing my issue. I just got a stock response and no offer to fix my problem! Their products are substandard for the price you pay! Or, maybe it was because I was a retired woman. This is for the plumbing purchase only, not the install. Thanks a lot Charles! I am sure a cheap stainless sink is the same price as a porcelain sink.

Rosie Archiniaco

3 months ago

Chase and Ethan installed my new AC unit today. They were both very professional and knowledgeable.Chase showed me how to work the new thermostat and answered all my questions.I will be recommending them and Strongbuilt to my family and friends.Thank you again for all you do!!

Deborah Little

3 months ago

Jose Bejar very personal and Professional great job. Honest and respectful.

Shannon Sullivan

a week ago

I could not have been happier with their service, and Seth was very professional, and a very nice person

Earl Clayton

a year ago

Sal Torres came and did a great job diagnosing the problem with the furnace. He setup an appointment with Dallas Hughes who did a great job of explaining the installation process of the new system that we decided to purchase. Franky and Karl spent the whole day installing the system, they make a good team. After a couple of days, the inside temperature didn't feel right. So they sent Jason over to evaluate what was going on. the thermostat was the culprit. We now have a system that is correctly sized for our house and blowing cold air. Great job guys and the ladies who answer the phones and get the info to the technicians.

Jan Norcross

4 years ago

Having moved in May from 1,500 miles north, we quickly learned we had issues with our whole-house water system. John came, explained how the Enviro system worked and we quickly determined we would go with Strongbuilt. We had investigated several systems and determined their system more closely aligned with our concerns. All Strongbuilt folks we spoke to/assisted in the installation---John, Tonia, Reggie, Mario, Corey were helpful, heads-up, got us scheduled and installed in a very short time. Highly recommend!

Michael Uribe

a year ago

Employee Victor Corrales', installer, was professional, customer service oriented, knowledgeable and friendly. Excellent deals on units also just contact there office.We purchased our first a/c/ gas pack. Strongbuilt has not let us down as 2 year new home owner.After a/c installation, Sal Torres came out with a pack of coffee from Blessed Grounds (902 w. Grant rd. 85705) and nice coffee cups with a panada on it and it says Strongbuilt on them, to thank me for my business.I am beyond grateful for Strongbuilt. They have given me a piece of mind after buying my first home and had a 15 yr old unit and NOW i have a reliable team when i have an issue with my water heaters or a/c unit.I recommended Strongbuilt 100%.

Oregon Rose

4 years ago

Brent and josh came out today todo starts up on both of new system. After doing the start up on the systems Brent confirmed that our systems are running perfect. Brandon was the lead installer for the job him and his crew did a wonderful job. I recommend strongbuilt to any and everyone.

Justinne Ross-Jones

a month ago

I requested a service call from Strongbuilt on Wednesday evening, they called me Thursday morning to let me know they’d be out Thursday night. My AC was not cooling and the pipes were freezing over. They sent TJ out who was extremely knowledgeable and professional. He deep cleaned my coils and motor, they were clogged with pet hair. TJ gave me a new upkeep plan to ensure my AC runs smoothly moving forward. I would highly recommend Strongbuilt and request TJ for all yours AC needs!

Thomas Valleskey

a year ago

We were very pleased with the service call that we received from Strongbuilt. We had recently moved into the house and wanted to know the condition of our HVAC units. The tech did a thorough inspection of the systems and gave us a very detailed description of the issues that he found. We are very satisfied with the professionalism and personal attention to detail that we found.

Richard Pfeifer

3 months ago

Our A.C. went out on Mothers day ,called Strong Built and Sal came out and fixed the problem ! very Professional and fast !! Thanks for your great service !!We had Arturo come out today 11/17/21 for the annual furness check up , he did a Great job !! very happy with his professionalism !!! New Review Today !!! 04/21/23 we had RJ from Strong Built replace our kitchen faucet today and he and his assistant did a GREAT job !! Thanks Guys !!!

Katie Ruppel

3 years ago

I would highly recommend! The staff is highly knowledgeable honest, and really great to work with! As a female, sometimes I feel uncomfortable in situations that I don’t know a lot about. Such as HVAC and Jeff (tech) showed me and walked me through exactly what was happening and why. I learned a lot. This company really cares about its clients not just the bottom line!!!

Todd Harriman

5 months ago

Russel was outstanding! He worked late 2 days in a row in the rain to insure the job was done and we had water. He left the yard actually looking better after the work. Thanks so much!!

Kestutis Eidukonis

a year ago

Am giving 3 stars to the company. Tech would get 5.Discovered a leak at the valve connecting main water line to the city's mete on 3/10/22 Called Strongbuilt - Dispatcher was very friendly and professional, but explained that there would be $150 extra charge because they could only get the tech out there after hours. I agreed. The Tech showed up diagnosed the problem right away, but said he could not fix it right away because he did not have a replacement valve, because they do not carry them on their truck. He did have a valve that would allow a hose to bypass the main line to the house. Reluctantly I agreed, because it was around 5pm and did not want to be without water. Cesar Lopez was great, very knowledgeable and profesional. I blame the the company for not sending out a part to him so the job could be completed. Next day I had Bob the Plumber show up to price the job. No people skills, had to hear about his two truck payments and his sick mother and that the bill would be around $1200, I was getting charged twice, once for the by pass, and once for installing the valve. No taking responsobility for lack of a valve. (That somehow became my problem) Oh and the tech could not return till monday) Temporary hose tripping hazard had to remain over the sidewalk till, then got to hear all his problems, lack of techs inflation, no one wants to work etc. Spent the better part of 3 hrs. To make a long story short. Cesar Lopez came back Monday, but because of other problems, had to extend original trench, (The orginal tunnel under sidewalk had collapsed, over the long weekend, and he had to rebore the tunnel.) Cesar did a Great job - he fixed the problem perfectly however my bill was now $1789.15. And all this because Cesar was not provided a replacement valve on his first go around. In my prior life I worked as a Mangement consultant and Business Analyst. Going into a company I looked at what was the problem people or system. In this case it was the system. Waste of time sending out the quoter Bob, should pass that down to tech. Also some companies I worked with either had all the parts on the truck, or would have a runner who could get them out to the job so that ther would not have to be a be back. Again definitely would give Cesar Lopez five stars. But the company would only get one. Company did express regret - but no offer - am still out $1789 FOR A $600 JOB.

Amy Morris

a month ago

Tristan Ebanez Was very helpful and good at explaining his work to me. Excellent!

Mary Wagner

2 years ago

Scheduled initial water filtration system filter change. Mr. Cody, the service tech, showed me how to change it, advised how often to change based on the state of the filter removed, and upgraded the screws for the filter cartridge support frame as the installed ones pulled easily out of the drywall when he tried to unscrew the cartridge housing. Housing is now solidly attached to the wall. Mr. Cody is an excellent company rep - friendly, courteous, knowledgeable, and professional.

marc sewell

4 years ago

Office staff, Tania, set up an appointment for the next day and was very patient as I explained the plumbing problem at my home. Courteous plumber, Mitch, assessed the plumbing problem accurately and quickly.. I would definitely call Strongbuilt Plumbing again.

Fred Ronstadt

2 years ago

We own an 100-year-old historic home in the downtown area. We were consistently having issues with our sewer and finally decided to have a full evaluation. We had a couple of companies look at our issues and Strongbuilt was far away the best choice. Mitch did the initial evaluation and was professional and knowledgeable. It turned out we had significant issues with our 100-year-old system. Mitch clearly explained the issues and provided options for us to look at. We ended up with a complete replacement of the system under the house and coating of the rest of the line. Albert and Gabriel did the bulk of the work under the house. They did a great job explaining what they were doing and answering our questions. They did what they said they would, when they said they would. They were friendly, very skilled, and professional. There were a couple if items they worked on in the house and they left them better than how they were originally. Cam did the pipe lining and he was also very professional and answered all our questions. Everyone left our home in a better state than when they began. We are thrilled and grateful for all their work. On a side note, I referred Strongbuilt/Mitch to a friend and he had a great experience at his home as well.

Kristopher Williamson

2 years ago

Had my annual maintenance performed by Strongbuilt. The technician Cesar was on time and very courteous. I have a new home from Pulte and do not prefer the company that installed the unit. I explained my concerns with the system and the install and Cesar addressed all of them on top of the tune up. He went through my system with a fine tooth comb and cleaned my outdoor coil spotless. Being from the HVAC industry myself, I can say I highly recommend Cesar as a technician and recommend Strongbuilt as a highly qualified HVAC installation and service company. They even called the next day to make sure I was 100% satisfied with my previous days visit.

Lee Villines

a year ago

Colton Botkin was the most pleasant and pofessional service representative! Polite and informative about my repair! I've always been pleased with StrongBuilt!

Steve Evarts

3 years ago

We asked Strongbuilt for a heating evaluation. Cesar was professional in every way . He was on time, explained what he would do, patiently answered our questions as he went along. After he was finished he explained what he found, options we had, and provided us with a written and photo analysis. Excellent job. When we need further work, we’ll ask Strongbuilt to send out Cesar.Steve E

Gregory Smith

a year ago

Steve from Strongbuilt came out to do a scheduled service for the AC system. Great experience! He showed me a couple things to watch out for and gave price points. He wasn't pushy with trying to upsale. He was very thorough and professional!

L Campbell

4 years ago

Brandon was very courteous and professional. He informed me of what he would be doing, made sure the dog did not get out of the backyard and worked out a scheduling conflict to make sure we got same day service. Highly recommend Brandon and StrongBuilt. Thanks for great service!

Patty B

3 years ago

Dillan and Mitch from Strongbuilt came to my home today to fix a squealing toilet and a stripped turnoff valve. Initially, they were going to just fix the turnoff valve, but realized I needed a toilet flap and a fill valve as well. I thought I would need to make a decision on only doing a one repair as I could not afford all the parts and labor. Mitch said that they would make sure that I was taken care of, and they did. Dillan and Mitch fixed everything for me. I cannot say enough positive comments about Strongbuilt as a company for the personnel they hire and the training that they provide. Thank you I will use Strongbuilt again in the future and highly recommend this company to everyone I speak with.

jesse5730

2 years ago

Jeff and Carl replaced my heating and cooling system. Very professional and easy to work with. They put down blankets and made sure nothing was damaged and everything was spotless clean before they left. They installed a new smart thermostat and made sure everything was working and that I knew how to use the new system before leaving. I am glad I used Strong built to replace my heating and cooling system and recommend them to anyone. They never try to upsell me and their pricing is always consistent, it does not change from person to person.

Jy Os

2 weeks ago

DO NOT TRUST THEM!!I had high hope when I scheduled StrongBuilt to come to the house. The first technician came on April 26. He gave me an estimate to put in a 3rd zone and said he can come back to install on May 5 and I paid the amount in full. He never showed up and we never got a call. We called the following Monday to find out what happened and the said they would send out another technician. He came looked at what needed to be done and said someone would call back. They didn’t so we called them again and a week later the second technician came back and looked at the job and said someone would get back to us. They never did so we called back a couple more times and a third technician came out spent about ten minutes in the house and then left saying someone will call back. It was then mid June and nothing. After multiple calls and even a stop at the office I was promise someone would call me back and still nothing. On July 14 I requested a refund. They said give us 7-10 working days for the refund. 10 days later nothing.In short, work was promised to be performed and paid in full. Nothing done and lack of communication. Poor follow through and no refund. Now I have to go through other methods to get my money back.

Phyllis Fassio

2 months ago

StrongBuilt is a very professionally run business, starting with the folks who answer the phone, to the technicians, to the office personnel. In May 2022, we lost half of the Freon in our AC. Sal came out THAT day, added Freon and a dye with the hope it would seal the leak. It was at this time that I purchased the Panda Membership which gave me a 20% discount on parts and labor. When Brandon came out on the follow-up visit, he saw the Freon was still leaking, used a detector, found the leak, and ordered a coil which was he learned was still under the manufacturer's warranty. Two days later, Mike S and David M were here at the promised time and literally worked non-stop, in the confines of that hot attic crawl space to remove the old and install the new coil. During the nine hours it took to complete this job, the men kept us updated on what they found and explained what they were doing. They were very respectful of the property, using booties in the house and a runner on the floor beneath the attic trap door to catch debris. Mike also noticed that we did not have a condensation overflow switch to prevent flooding in the event of a primary line clog. This would have caused tremendous damage to the ceilings of our house. He had one on the truck which we asked him to install. He also noticed that the unit on the outside was not level and corrected that, as well. Mike and David were amazing. When I received the invoice via mail the next day, I noticed that the Panda Membership discount hadn't been applied to the HVAC, contacted Brie that evening, who had Cindy call me first thing the next day at 8:10 am. Cindy talked with her supervisor who immediately corrected the omission. Their service is amazing, and all the people we were in contact with made us feel that we were valued customers. When is the last time you felt that way? We are so appreciative to have found this company.

Tina Townsend

6 months ago

I have been using StrongBuilt for years. The services they provide have always been excellent. All the technicians are polite, professional, and do the job quickly. I will never use another company and have recommended StrongBuilt to friends.

Thomas Blanck

4 years ago

Very professional. A clear and concise explanation of their water filtration system and it's pros and cons by Mr ManciniThe crew lead by Msrio and included Cory, were on time and knew what they were doing. The system was installed without problem. The new piping was beautiful.Mario, Cory, and Reggie came back 2 days later to flush the system. Professional, polite, and effective. Were very pleased with Strongbuilt and our new filtration system.

Nisme Herrera

4 weeks ago

we called and they came the same day our AC had an issue. Seth Vega was very friendly and professional. he answered all questions we had. would highly recommend this company due to Seth Vega being a part of their team!

Jeff & Katie Innes

a year ago

Jeff is excellent. We’ve had him to the house a few times. Always professional. Always explains what’s going on, takes photos and videos. And gives honest opinions on the issues at hand. We trust his word.

Patrick Rogan

6 years ago

Highly professional, excellent quality work and fair prices. I would recommend this company to anyone for Plumbing or HVAC. They replaced my central HVAC system with a nice Lennox package unit, works like a champ. They earned a five star review - I'm very happy.

Thomas Fowler

4 years ago

Service tech arrived ahead of appointed time after notifying by phone. Went straight to work on two Gaspacs on roof. Very knowledgeable and informed on different makes. Personable demeanor and answered questions directly.

Serena Duke

4 years ago

Jessie and John installed a new 50 gallon water heater for me. They were on time, courteous, professional and did a great job,Mitch came out in July and replaced a pipe that had broken when the pool company replaced the auto flow pipe. He came out the same day, told me what had to be done so I could go back to work. He sent me a picture once it was done, Great job!Thanks

Jim Murphy

a month ago

Elyjah was great. Knowledgeable, personable and straightforward with his inspection. Will definitely call on Strongbuilt again.

Connie Weaver

2 years ago

Called Strong built for repair on a shower faucet. Will arrived as scheduled. Did the initial assessment. He had to get a part to fix the issue. We were unable to have the work completed that day. He returned first thing in the morning and finished the work. Very professional as well as extremely affordable! I would highly recommend this company!!

Bill McKnight

a year ago

We had Anthony Garcia from Strongbuilt do a maintenance service call on our plumbing system. He was very thorough and professional. He drained the hot water heater and replaced the filter in our whole-house water system. In addition, he showed me the easy way to change the filter which even the original installers (not Strongbuilt) failed to explain. Excellent experience!

Rev. Kathryn Parrish

3 years ago

This was my first time using Strongbuilt, and I could not be happier. Mitchell was a wonderful plumber and he was polite, knowledgableand a delight to have in my home. I also appreciated the picture and bio on Mitchell that came to me on e-mail before he came. Its nice to know something about who you are working with. He did a wonderful job and even cleaned up after himself well (how special). He also provided me with several estimates for a new sink fixture. I'll be a permanent customer. Thank you so much.

tony carter

a week ago

Tim was very thorough and informative, was a pleasure to have him check our systems.

Eric Stallard (YodasBeast)

2 years ago

Talked to a couple of other companies about getting a new AC system, including the one that was servicing our old system. Old company couldn't come close to matching the deal that Strongbuilt offered.Jeff G. can out and talked over everything with us and provided information without being pushy, like one of the other companies. We told him that we would not be making a decision on that night and he respected our decision. He provided his phone number and told us to ask any questions that we may have, even if it was about a competitor's equipment/plan/etc. and let him know when we were ready to make a decision one way or the other. We took him up on his offer and talked via text over the course of a few days (I didn't want to distract him from any jobs he may have been on) and finally decided that Strongbuilt was the choice for us. He came back over, we talked numbers and final details and set up for an install after the financing went through (fairly painless). He also informed us that we would have PandaCare (the maintenance plan) as part of the package for 5 years, which was an additional selling point.Korey and Dave(?) came to do the install and did a fantastic job. Looks great, works great (house is a bit chilly for me sometimes, but the wife is enjoying it). My only tidbit is that if they're going to argue amongst themselves, to do it out of earshot of the client, as some may be offended by it. They cleaned everything up spic and span afterwards, which made the wife VERY happy.Jeff G. was also very helpful in taking care of a concern we had with the QA tech not being able to come in the late afternoon/evening when both of would be home to go over everything with him. Jeff took charge and did it himself to guarantee that we would be able to both be there and ask questions, as well as learn details on the product and services that we had purchased.

Duane Williams

a week ago

My AC shut down 3 times. Regie came out each time and got us running. He even came on a Sunday. The only reason I gave 4 stars is that the part I needed they did not have in stock and had to wait for an order to come in.

Sellnergang

3 years ago

Strongbuilt provided excellent service for us once again. The technician Caesar was able to be out to my house within 2 hours of my phone call. Our furnace has stopped working over the New year's holiday. Caesar found the problem right away. He explained to me the situation. He gave me a couple of options. He had the problem fixed within a half an hour. He provided knowledgeable and excellent service.

Don Ahonen

3 years ago

We are new in Tucson and our sink was clogged. We called Strongbuilt for service, and a technician arrived that morning. Jake was very professional and engaging. He was able to clear the clog quickly. He cleaned up after himself. Jake spoke with us about the Panda Care Program. We're customers for life and highly recommend Strongbuilt.

TJ Olivito

2 years ago

From our initial phone call to the install, everyone we were in contact with were polite, professional, and a pleasure to work with. Dallas was extremely honest, and forthright with all aspects of our situation. He listened to all of our concerns and even confirmed that our system was on the verge of too small for our house. Dallas found usa unit (made in America),and had the install team at out home the next day. The install team of Mike and Ernesto were fantastic. They were at our home earlier than we expected (and with no AC, there is no such thing as too early), and got to work right away. Their skill and work ethic were aparent in the speed and quality in which they completed the job. They left the installation areas clean as well. This review is just a small way to say thank you to the entire team at Strongbuilt!

Ben Moore

a year ago

I have tried for the better part of a month to try and get this company to just call me back to set up a quote for some work. I called the first time and no call back, second time...no call back, and third time...no call back from the department I needed to talk to when I had assurances from the lady on the phone from the guy himself that he would call me back that same day. It really is a shame, this company came highly recommended and I gave them three chances, but apparently; not every customer is important.Update.I have now been contacted and have an appointment setup. I never expected or insisted on being more important than any other customer, I just expected follow-through from what I was told...I don't know maybe it's just my military mindset that has been drilled into my head, either way I am pleased that this has all been resolved.

Morgan Monreal

2 years ago

Poor communication between departments, resulting in poor communication to the customer. This started from the quoting process all the way through the install. The installers were professional, however the installation was not done properly and we had water damage to our home as a result. We have just now found out we've been paying to cool our attic as they did not seal all the ducts correctly. DO NOT USE THEM

Connie Burda

3 years ago

Thanks to the Strongbuilt heating and air for installing a great system with electronic air filter and ultraviolet light. We noticed a big difference in our indoor air quality immediately.We recently had a lot of smoke outside from a big fire that consumed over 108,000 acres in the Catalina mountains. My husband has bad asthma and he never had any issues with all the bad air outside!Thank you Brandon and team @ Strongbuilt!

Miss Work4It

4 years ago

I have used Strongbuilt twice now and could not be happier. They’re professional, courteous and knowledgeable. As a woman homeowner I feel very comfortable with their work. They don’t play games and there are no hidden costs.

Tom

4 years ago

Mitch Brown installed a water supply line to my evaporator cooling unit. He was on time, got the job done in a timely manner and the pricing was fair for the job Stongbuilts team did a good job. I will use them again in the future

김성희

3 years ago

Friendly professionalism is the hallmark of Strongbuilt Plumbing and Air; from the CEO to the folks who answer the office phone, they know what they’re doing and they do it with a smile! We have used this company to extensively upgrade our home over the last couple of years: new HVAC systems for both upstairs and downstairs, a salt-free and waste-free whole house water purification system, major plumbing improvements throughout and custom ductwork to vent our new range hood to the outside — key to our kitchen modernization. The new AC is quiet and highly efficient — and is further boosted by the sun-tracking solar panels Strongbuilt installed on our roof; moreover, the electronic filters built into the HVAC system keep our home nearly dust and pollen-free. Also, the UV-C light inside the system kills viruses as air blows through and protects the AC condenser from mold or mildew. So, why did we keep going back to Strongbuilt to update and upgrade our home? The answer is that they provide high-quality products, installation and service for a fair price. We have confidently recommended them to friends with universally happy results. I could go on about how they hand-built intricate plumbing — literally artwork in copper pipes — into the existing cabinets in our garage to conceal the state-of-the-art water filtration system; or I could laud their proactive approach to covering and color matching all outside HVAC plumbing carefully enough to please even the most picky HOA. But the bottom line is they are very honest and talented pros who come to your home to serve you, not to sell you.Steve and Song S.

Carolyn Newton

2 years ago

We just had HVAC system and tankless water heater installed. Everyone involved, Dallas, Mark, Jose and Charles, Jeff and his crew and countless others were wonderful to work with. Always on time. Professional, courteous, efficient, knowledgeable, respectful. I cannot say enough good things about our experience with this company and it's employees. I would definitely recommend this company.

Mark Golembiewski

2 years ago

The guys were all extremely professional and on time. Marty showed up first to get things started by disconnecting the old AC and preparing for the new one. Albert showed up next to get my water heater up to code. He walked me through everything he was doing and answered all my questions. Meanwhile the crane showed up and they started to get it in place to remove the old AC. Again Marty shined and did most of the heavy lifting. Albert jumped on the roof and helped removed the old stand and the two of them got the new AC positioned properly. Albert took off when Mike showed up and again the team was crazy amazing with speed and precision to get the AC hooked up the drip line up to code and finally to reseal the roof. Unbelievable how quick these guys were, working in the heat and getting everything taken care of professionally. So glad Marty, Mike, and Albert were assigned to fo the install. Wouldn't ask for a better team.

Jayson Benbrook

4 months ago

I had some outdoor outlets that weren’t working and the switches for the backyard light and kitchen light/fan weren't working either. Curtis came out and promptly fixed the non working outlets and then rewired the switches to the outdoor light and kitchen light. He quickly determined they weren’t installed properly and fixed them for me. He also prepared an estimate for me to install can and pendant lighting in my kitchen. He was very professional, knowledgeable and friendly. I enjoyed chatting with him and have already called to schedule the lighting install. Great work and will definitely recommend Strongbuilt!

Dawn Matrochano

2 years ago

The salesperson was knowledgeable and not pushy. The price was fair and in line with other estimates. The technicians who installed our a/c unit were absolutely incredible. They were professional, neat, polite and took pride in their work. These qualities are not always evident in other companies or employees. Strongbuilt is a reputable company and I highly recommend them. We are also using them to replace a kitchen sink.Thank you for a very pleasant and non-stressful experience.

Sara Pakkala

4 years ago

Thank you Strongbuilt for a great experience. When our air went out on the weekend they were amazing in getting right out to us to check to see what was going on. After finding out that we needed a new system Brent and Michael were so helpful. Brent sat down and went over all of our options and discussed every single one of them. He took time with us in making a decision and was very personable. Once we decided on the direction we were going they got us scheduled right away. The installers were amazing as well. Jeff, Eddie and Karl did a great job getting us up and running again and went over how the system works. They said call us if we have any questions at all! Brent then came out to confirm that everything was up to their standard. We would highly recommend this company. The customer service and work was great!

Mike

6 months ago

Technician Russell -Water heater flush, kitchen drain.Russell represents your business at the highest level, a well spoken representative. Russell was extremely informative regarding step by step process. I highly recommend you request Russell for your next plumbing upgrade and or pluming issue. Thanks again Russell!

karen wedding

3 years ago

Well after a glitch that as soon as my sales rep Brandon found out about and fixed, every thing went just as described. Extra Kudos to Brandon and everyone that was part of the install. They all wore masks while in the house or around us and made sure my dogs didn't get out.They were very professional and friendly. We are thrilled to finally have AC after 31 years of Evap. I was actually able to wear my hair down, in my house, yesterday with out it sticking to me. Thank you !!

Keith Nicholas

2 years ago

Strongbuilt replaced the original HVAC system (16+ years old). They were very easy to work with and happy to answer all of my questions. Jeff and the rest of the installation team did a great job, making sure everything was working perfectly, and leaving the work area cleaner than when they arrived! I will definitely give them a call for any future HVAC or plumbing needs.

Gail Hoyos

3 years ago

We punctured a pipe inside of a block wall...on Friday in the late afternoon. Cesar Lopez was the technician that was dispatched. He got it fixed that night. He was here until 10 pm. Very polite, clean and skilled. The price was very reasonable. Very pleased.

Phillip Manker

3 years ago

We have used Strongbuilt for plumbing and air conditioning. Always thorough, timely, and professional. They take the time to explain what they have found and solutions available.They are quick to respond. I have never had them not show up on the same day.They are my first choice.

Linda Reddington

a year ago

Caesar, plumbing technician, is professional, on time and thorough with his explanation for our outside water leak. Our landscapers made us aware of an outside water leak today. I immediately called Strongbuilt and reported the issue Customer service advised someone would be out today. At approximately 10:30am, received a text with a picture of Caesar advising he was on the way.Caesar advised an irrigation hose had been cut and he could easily make the needed repair. He worked quickly and efficiently. Tested the repair and explained a few questions I had regarding my water line; main water shutoff valve, backflow location and etc.This is our third service call/maintenance with Strongbuilt during the last year. Each time we have been impressed with the technicians for both our plumbing and hvac/air conditioning needs. Very glad we purchased the service contract. It's a real peace of mind and worth the money.Thanks Strongbuilt for your continued service to the Reddingtons in the Oro Valley. We truly appreciate each one of our technicians.

Mirela Hromatka

5 years ago

Honest estimates and reliable air conditioning service for a reasonable price. Matt was very attentive and detailed about his work. He took time to examine, explain and repair a problem. He also repaired a work missed by previous service provider done a week before. Matt's being honest saved me money I almost spent on unnecessary system replacement. I'm glad I called Strongbuilt for a second opinion. Excellent, highly recommended service!

David Dominguez

a year ago

Our HVAC system went out on the Sunday before Labor Day. I called Strongbuilt expecting an answering service or a voicemail system. Instead I got a real live human being! They sent a tech out to our home within 30 minutes of my call. He was able to determine that our system was beyond repair. From there a sales rep came out and went over our options. He scheduled the installation of the new system for that following Wednesday. He then gave us a personal AC system to use until our new AC was installed. This way we could limp along. I was very impressed with their service and will strongly recommend Strongbuilt in the future.

Tom Kosbab

3 years ago

Immediate response from Strongbuilt. Adam came the next day on time to fix our leaky hvac air conditioner. He was very professional, courteous and took extra Covid precautions ( mask, was careful not to touch anything unless he had to and wore paper booties over his shoes). Awesome. Adam explained everything he was doing and fixed our leak at a reasonable price. Highly recommend Strongbuilt. Will use again in the future,

Lynda

4 years ago

Out tech, Adam, was very knowledgeable about all things HVAC. He spent a lot of time checking our systems and tuning up, and more time explaining everything to us. We are at the end of our systems life, and he gave us several options to go forward. I highly recommend him for any ac/furnace needs you have.

Eric Gibbs

11 months ago

When the first A/C company failed me I called Strongbuilt. I should have called them first. They came the same day and Anthony was very professional and knowledgeable. He explained everything that wasn't working correctly and had a solution to correct the issues. I signed up for their yearly warranty service. I will recommend them to my friends and family!!

David Hood

4 years ago

It was a great experience working with Brandon, Joseph, and TJ. They gave me help in moving an existing concrete pad (it was in a bad location) before installing the compressor, which was important to me.
Would recommend them for any work in the future - kudos!

Tracy Jones

6 years ago

Jeremy came out and was very thorough checking all parts of our AC. He then fixed our problem and gave us some ideas of things that we might want to fix sometime in the near future. He did not pressure me into purchasing anything that I did not need or want. He showed up on time, and he was very friendly. I would highly recommend Strongbuilt.

cal broeker

a year ago

as a prior business owner, with several grocery stores and a restaurant, I have had trouble finding qualified refrigeration and plumbing personnel to service my compressors and cooling systems.Now as a retired disabled veteran, budgeting our income, my wife and I depend on our heat pumps to maintain our residence and guest quarters for health and comfort.WE have used several Tucson air companies in the past, but have NEVER found the professional service, followup, and pricing that has been our experience with Strongbuilt plumbing and air, and their team of consummate, polite professionals and office staff. From detailed history text introduction, of their service men, to detailed notes and photographs of the work done, it is a pleasure to pay the bill.I will support any team that goes to the length of quality that this company does, if you want it done right, with quality work at distinctively reasonable pricing, this is the one to call.

Ken Schanke

a year ago

Jose was on time. We discussed the problem for a few minutes. Only one toilet was clogged, the sink and shower next to it worked perfectly. It had to be a clog near the toilet. A few minutes with a snake cleared the drain. Jose was very pleasant to talk to.

Eileen

3 years ago

They came thru a recommendation of a friend who used them. Did my research and found almost 400 reviews with a 4.8 out of 5 rating. Called them at noon and they had someone out by 4. Really liked the way they did business. Got a call from the technician saying who he was and that he was 15 minutes away. Got a text with his picture saying who he was and that he was on his way. Really appreciated that for security reasons. Albert was our technician and he was awesome. He was super friendly, educational, and very professional. He explained everything and gave us the price. He had us up and running within an hour. I highly recommend and will definitely be using Strongbuilt in the future.

Jim O'Connor

3 years ago

We have had a number of major plumbing, whole house water treatment, and furnace and air conditioning jobs performed by Strongbuilt Plumbing and Air over the past several years, and all aspects of the jobs performed have been outstanding. They showed up exactly when they scheduled the work, the quality of the job performance and materials used has been outstanding, and the cost has been reasonable, leaving us with high value installations. I have no hesitation in recommending this firm to others for any of Strongbuilt's services.

Jeff D

a year ago

May 2022, had another service provider in for emergency work a week ago and they fixed the issue for over $500. However, they suggested other, non-immediate repairs would be needed soon at the cost of $1600. I wanted a 2nd opinion and after trying multiple other vendors (with no response), I contacted Strongbuilt. They scheduled an HVAC tech the next day and Brandon was exceptional. I did my research online about the supposed $1600 issue and discussed every step with Brandon and he had all the correct answers. He thoroughly checked and tested our system, found no immediate issues. He suggested that the condenser fan motor be replaced in the near future as it is leaking oil. As I was familiar with this issue from my 2nd, smaller unit having the same issue a few years ago; I agreed it needed replaced. Brandon knew what checks to perform and showed me the test equipment results every step of the way. As my systems are getting up there in years, I signed up for the PandA service plan which covers not only my HVAC units but plumbing and electrical systems. I am very pleased with Stongbuilt and should have called them 1st off as I had experienced their service when they replaced my water heater several years back. Thanks Brandon and Strongbuilt for your great service.

Jeffrey Bradley

3 years ago

My experience with Strongbuilt was outstanding. My A/C went out suddenly on a day that was over 100 degrees outside. The response time on initial call was outstanding. Jeff the Technician responded and was very professional and fair in reporting possible issues and estimated cost of repairs. The repairs were completed on day 3 and I have to say, I couldn’t be happier. This process was easy and professional. I would recommend Strongbuilt to everyone. Thank you!

Johnny Cactus

4 years ago

Adam the tech came out and gave a diagnosis of what was keeping our furnace from heating our home to its full potential. He repaired, and cleaned the unit. He did this all in a timely matter. From the time I called to schedule the appt, till Adam left, the customer service was excellent.

Kelly Warnberg

a year ago

Mike and Chase were on time, friendly, and very professional. They kept me updated with the progress and explained what they were doing. 10/5! If I hadn't had a knee replacement recently, I would have gone on the roof to take a look at the new system. Thanks

James Sitler

3 years ago

Initially wrote a 1-star review because the technician missed my allotted appointment, with no call. Within two hours of posting the negative review I was contacted by the Operations Manager sincerely apologizing for the mix up. He was ready to send a plumber to the house at 7:30 PM if I needed service immediately. I let him know our next availability and they made sure to open a window during that time. Plumber contacted us on that new date and let us know he could come early if we were ready for him. Plumber showed up and was very professional, handled all of our requirements and then called his manager to approve a discount for the work accomplished due to the previous missed appointment. We were very happy with how Strongbuilt handled their mistake and are very happy with the work they did for us. Would highly recommend this company for your plumbing needs.

Tonya Parra

5 years ago

Zac came out to look at my A/C as it wasn’t cooling properly. He explained that there was an issue with a part but luckily it was under warranty through the manufacturer. He was able to order the part and completely fixed the issue. He made sure that during the time we were waiting for the part the I was never without cold air! He was very professional and showed up on time for both appointments. I would definitely call him back if I ever have any issues!

James Cary-Hamby

3 years ago

The plumber arrived approximately when he said he would, which, of course, I greatly appreciated. He was friendly and appeared to know what he was talking about. He immediately identified the problem (clogged main sewer line). He knew what to do when we could not locate the clear-out's. He then went onto the roof and worked through the vent.After he eliminated the blockage (which took close to an hour, I believe), Mitch called me onto the roof, so that he could have me look at pictures from the camera that he ran into the line. He showed me what he believed caused the blockage before pushing the piece down into the sewer main. Then he showed me the entire length of the line, commenting on its condition as we went. All of this was important, because without it, I wouldn't have known for certain whether he had done anything. In other words, he showed me the proof.The problem appears to have been completely resolved. The tub is draining properly, and the toilet is working again.

Richard Robison

3 years ago

Mitch Brown was our field tech, it was a pleasure to have him do our work for us. the price was great compared to others I tried to work with. I would highly recommend Strongbuilt to anyone.I know I should say anything about another company but I fill it needs to be said. I got a quote from Cummings for $2,600.00 for 3-5 days work.Strongbuilt was in and out in 30 min. for $125.00.Now that is worth talking about.Thank You Mitch.

Don H

3 years ago

A neighbor referred me to this company. Mitch was suppose to come out the afternoon before but ran into trouble on the job he was was at . He was kind and considerate to call me and apologize, which I really appreciated. Mitch and Dillon, came out promptly the next morning. They had my toilet unclogged in no time. They were very professional. You could not ask for a better team. If you are unfortunate enough to have plumbing problems, give them a call. The price was right too.

Elsa G

2 years ago

Strongbuilt Plumbing & Air was referred to me by a co-worker. I scheduled an appointment, my furnace was not functioning properly. John Huckaby was prompt for his appointment. He was professional and COVID compliant. He performed the repair, explained and left. It turns out, after he left, the furnace started acting funky again. I called John, whom returned and by the end of his visit, the repair was complete. My furnace continues to be in proper functioning. Strongbuilt was great from the customer service person on the phone to the technician. Thank you!!

Diane Zoretic

6 months ago

Kevin was great start to finish.....performed maintenance on our furnace and explained everything he was doing. Very professional in his work and communication with us. Called in advance to let us know exactly when he would arrive.We also had him install an UV light to purify our air and prevent mold. So far so good.Excellent company and highly recommend them!

anna coury

3 years ago

••••Update 6-11-2020•••Had to have Strongbuilt come out to fix issues we were having with our water filteration system they installed for us. No problem at all coming out and making it work no fuss! no excuses! Shout out to Eddie C for his awesome work and patience explaining things.Love love this company’s willingness to keep the customer satisfied!———————————Impressed with the company’s attention to the service they provided today! They really care about the Customer and the products they provide to assure they work to the customers satisfaction!

Roger Miesfeld

3 years ago

Best HVAC and Plumbing service in Tucson! I have lived in Tucson for 33 years and this is the first time I am confident that I have finally found a HVAC and Plumbing company that will do the job right at a fair price and on time. I highly recommend StrongBuilt to others.

Rob Nap

3 weeks ago

I would like to thank Strongbuilt . Each of the people I dealt with were professional polite and very responsive . They started the work on time and installed my new system in less than a day . I am pleased with my new system . Hopefully you will try Strongbuilt if and when the need arises.

Cyndi

3 years ago

I am getting prepared to have my A/C unit replaced. Dallas came out to give me a quote. He did a fantastic job inspecting my current system, explaining my options & helping me to figure out what was going to be my best option that fit into my home & my budget.

Alan Berg

2 years ago

Curtis did a great job installing ceiling lights and running Cat6 ethernet wire throughout my house. With a narrow space in the attic, he never complained as he made his way around the attic to get the wires where they needed to go. He was professional throughout and I will definitely ask for him for any further electrical work.

Kevin Brazzle

2 years ago

Jeff W and his associate were amazing, instead of just doing the job good enough for things to work they did it the right way even though it wasn't the easiest thing to do. They make me glad to have selected Strongbuilt for my ac and ac services.

Carol Jenkins

a year ago

Sal came on the 11th to check furnace and air conditioner, and Tyler on the 25th checked the water heater. We received excellent service from both gentlemen! We purchased both our air conditioner and furnace from StrongBuilt, and have been more than satisfied with the service. They make our call, and our day awesome!! Thank you StrongBuilt!!! Bernice and Carol

David Cress

3 years ago

Had two full HVAC systems replaced with Suntrac. The Strongbuilt crew did a great job, treating our home as they would their own. They have a great work ethic, and really want to ensure the customer is happy with all their work.

Cindy Luis

4 years ago

Scheduling was easy, communication was great. Adam arrived on time, called before and was very thorough. He cleaned and tuned up our 2 very old units as best he could and gave us estimates for replacement with no pressure to sign and commit to anything.

Jamie D

2 years ago

Returning customer with Strongbuilt, this time for a pretty simple toilet install. Had a few too many variables to resolve on my own, namely an unlevel toilet from the mfr, and Strongbuilt took care of me the same week. Install was clean, professional, and my plumber also taught me along the way. Friendly, respectful, both with the office staff and my plumber/apprentice team. You get what you pay for, and with Strongbuilt you get the job done right the first time.-----------------From 12/2017:Exceptional experience in a crisis with Strongbuilt. I discovered a broken water main and called another national company who offered to patch my main or replace my main, both for a pretty penny. I called Strongbuilt to get a second opinion, and they were at my house the same day. They took the time to explain that my line couldn't be patched due to material, the nature of work involved to replace, and how much and how long the job would take. They shared the company history, and how their crew is paid - crew is paid to do high quality work, not on commission like the national company that wanted more than twice the price to replace the main. The very next day, a Saturday, a two-man crew arrived at my house and replaced my water main to code. They carefully dug up my yard, maintaining the integrity of my plants and gravel, and put everything back to normal such that I can't tell I just had an open trench in my yard. I look forward to hiring Strongbuilt for any and all plumbing and HVAC work in the future - they earned my trust and confidence. The most professional and high quality crew and management I've had the pleasure of working with. If you want to protect your home, ensure resale value, and trust that you pay your hard earned dollars to skilled, experienced, and honest technicians, hire this company and you will sleep well!

Scott Pouyatt

a year ago

Not happy with 39 dollar deal , checked unit, no cleaning other than water and tried to sell me surge equipment at 700 +dollars! Called American Home Shield,sent me Ambient Air, found failing dual com ! All good now!

Gerald Christensen

a month ago

RJ did a great job getting our slow draining kitchen sink working correctly again. He also did a flush on our hot water heater.
Very competent, very nice guy. We will call Strongbuilt again for any of our plumbing needs and ask for RJ specifically!
Thanks!

Rick Knuth

2 years ago

At the present I am just gathering data in order to make a decision in the future about a new unit for the house. The Representitive was very knowledgeable and made some good suggessions. He was prompt and curtious and attentive to what I had to say. They are ranking high on my list of good vendors to consider for my project.Recently I did hire Strongbuilt to install a new heating and cooling system to my house. The insalllation went very well. The team that was present knew what needed to be done and each person did their job quickly and efficiently. I was very satisfied with their work and even the cleanup was done correctly and completely. I would tell others about their work and professionalism. Especially the crew leaders Mike and Vic.I just finished my consultation with Cameron from the company. I found him to be polite and knowledgeable in the area of plumbing which is why he was here. He gave me a reasonable quote for the project we talked about and I went ahead and signed a contract for the project to be scheduled. I thank him for the quick response and assistance.

Yvette Schvartzberg

a year ago

Strongbuilt is a world class company. I chose them after careful research and meeting with other vendors. They installed my A/C and most recently my water heater. Their employees are first class and they are very reliable. Jose did an excellent job with installing my water heater. He kept me informed as he was working, was very professional, did quality work and was friendly. I paid a little more for the products/service but they have the best warranties in the business.

Michael Ford

2 months ago

Strongbuilt made their technician Brendon available on Memorial Day. He responded quickly, diagnosed our issues and provided us with options. In less than 24 hours, Strongbuilt had a crew on at our place to take care of our AC needs. HVAC Installers Mike S and David M were on site by 10:00 am and worked tirelessly throughout the day completing the job of installing the new unit by 4:00. They stayed focused and provided us with cool, quiet AC before they left. They kept were personable and kept us informed throughout the day.

Gene Polito

2 years ago

11/19/20-It was a pleasure to talk with our technician (Mark), as he explained what he was doing. Mark is a veteran in the HVAC field, and he was knowledgeable, professional, and friendly! I would not hesitate to recommend Strongbuilt Solar & Air!4/7/21-It was a pleasure to work with our technician (John), who has been in the HVAC industry for 14 years. John was very knowledgeable, and took the time to explain what he was doing so that I could understand. John was very professional and friendly. I would continue to recommend Strongbuilt Solar & Air!

Maile Butt

2 years ago

A professional business that cares a great deal about customer service. I was kept up to date on my technicians arrival time. Jeff Gray was extremely polite and helpful getting us set up with Strongbuilt services. As new homeowners, we are glad to have Support for taking care of our home.

Kathleen Welsh

2 months ago

Very efficient snd fast response for emergency service! Also very knowledgeable about problems @

Barbara Griffith

2 years ago

Update:We've had these units since this last Summer. Adam Arce came and did a Maintenance Service call. Cleaned and ckd all units doing a thorough inspection on Condenser and all units. And Replaced batteries on one remote. Adam was one of the original construction crew guys. So it was nice seeing a familiar face. Adam was friendly and knowledgeable and did a great job. He even brought me a goodie basket! Would definitely recommend this company.Salesmen (Derrick & Bruno) we’re both nice; but did not bid job properly. Told me the job would only take two days (which I really didn’t see how they could do it that quick). It took almost two weeks from beginning to end; but then there was a holiday in there and we had to wait for another cooling unit and condenser to arrive since the sales staff didn’t realize the wall unit could not be installed where they said (dining room with all windowing). Bill, Benny, Adam and Chad were great. Very friendly and explained what they were doing as they went along as well as explaining the equipment to me. All lines were covered aesthetically to not be an “eye sore”. Bill built a beautiful rough hewn wood box (to match the rough hewn wood in that room) to go around the ceiling unit they ended up installing in the dining room. Also, Bill built, stuccoed and painted a box in TV room to hide lines. They went the extra mile to run longer lines thru the laundry room to put the unit on an inner wall that we preferred. All the construction crew’s extra work and professionalism made up for the lack of knowledge from the sales staff.I would definitely recommend Strongbuilt for your AC units.B Griffith

Chris C

4 years ago

Brent Lush came out today to look over my AC system with Josh to evaluate what what would be needed for a full heating and cooling replacement and to also determine exactly how it would be accomplished. I had some odd obstacles to overcome and also had a couple of wishlist items. Well, before I could ask about my wish items, Brent determined my new system would be installed in a way that matched my wishlist. I was very impressed. I have a 20 yr background in facilities management. Brent and Josh welcomed my input and listened to my concerns. They had solutions for everything that I wanted to do. In true StrongBuilt style, they were polite, friendly and spent the time needed to be sure I was going to get the best system for the money. I'm excited to get the project going. I have all the confidence that Brent has designed an awesome system that will last (MY) lifetime.

enrique rendon

a month ago

Timothy Breneman was an excellent technician, explained everything in detail to us. I definitely recommend him and will be contacting him for all my future needs.

Deslie M

a year ago

The absolute, hands down best customer service and repair done on a holiday without costing an arm and a leg. So thankful for Strongbuilt and highly recommend them.

WK Tucson

2 years ago

We were literally minutes away from signing a contract with RiteWay for a new AC System after receiving proposals from several AC Contractors. I had heard Strongbuilt's commercials on KNST and also seen their truck(s) including at a neighbors house in the past. I told my wife about the nagging thought that I should call Strongbuilt. I call ed the next morning and explained that I wanted to make a decision by the end of the week ( It was Wednesday). They stated that they were pretty booked up that week, but would call me right back. A few minutes later they called and said thier rep was willing to come over early evening the next day.Dallas showed up on time and went through my whole system and listened to what i wanted and already knew from my other proposals. He wrote it up and printed out a proposal. I never told him what they other proposal were ( amount) . Strongbuilt's was ( honestly $206) more than the proposal we were going to sign but after looking at their equipment and warranties, they way Dallas came across ( honest and low pressure) my wife and I agreed that this was the company we wanted to go with.I was not in a hurry so I told them to feel free to schedule install after any emergency installs due to our was still working. They called me Monday morning and asked if they could schedule Thursday. Today is Thursday and they showed up on time ( 9AM) and were completely done, cleaned up and gone by 1PM. Beautiful installation. It works great and we are very happy with our decision.I HIGHLY, and honestly, recommend you call and get a proposal from DALLAS. He is a great guy. It is also a local company which we really try to support.

Dan Logan

10 months ago

Very professional service on installation of new HVAC. One of the things I liked about the install is attention to detail. From replacing wood stringers to installing better mounts for plumbing to completing warrenty paperwork for customers. Great follow up afterwards as well. I've had other companies install HAVACs before and they never came close to the quality of service from Strongbuilt.

Lisa McCurry

3 months ago

Chase was very professional and did an excellent job with our clogged drain. Would highly recommend Strongbuilt Plumbing to everyone.

victor bolduc

2 years ago

Jeff and Carl provided a professional SunTrac Panel install in an above average workmanlike manner. Clearly, they both knew what they were doing. They went out of there way to protect my TPO membrane roof.
Cannot say enough about the quality of install.

Courtney Diamond

4 years ago

Excellent service. Extremely happy. I am a single woman and worry about getting ripped off. I didn't feel that way at all. Brandon went over everything in detail. I totally trust him and will be calling Brandon @ Strongbuilt Plumbing & Air again and again. I recommend him for any air conditioning service. He gets a 10 as far as I'm concerned. Thank you! It's great to have peace of mind especially with the air conditioner. Thank you again!

Jerome Sikarskie

3 months ago

Signed up for $29 AC Check special on 4-12. System readings were within spec, but Kevin Norton, Strongbilt tech told me if my compressor was to survive a summer of hard starts I needed to install their 3 1/2 - 5 ton compressor saver/starter-kit for $423. He said he always carried these in his truck and it only took 10 minutes to install. I found the same kit on Amazon after they left for $42. Before proceeding with any expensive repair, one should obtain at least one other independent estimate. Because of its commitment to customer satisfaction, I will continue to request Strongbilt's best quote for my future HVAC and plumbing repairs.

Victor B

3 years ago

Joshua did a great job on our Semi annual service contract call. He was very thorough and noted areas I could consider upgrading, but he was informative and NOT pushy at all.A great technician!VictorB

Cherie Lamb

a year ago

we are long time Panada Care participates are couldn't be happier. they were here recently to check our furnace and hot water tank to insure we are ready for the winter months ahead and the service was outstanding as usual.

Stephen Pankretz

2 years ago

Adam was very knowledgeable and helpful! He discovered that the temperature at the vents were too high and was able to adjust the burners to reduce the vent temperature. I enjoyed having him work on my furnaces.

Richard Augustine

9 months ago

Very professional organization from sales to service. The install technicians were very professional and personable answering all our questions. We were completely satisfied with our whole experience dealing with all personnel at StrongBuilt. We will strongly recommend them in the future. We had Sal T. do our one year AC maintenance. Sal was excellent, courteous, and knowledgeable in his work performed. Also, we had Sam L. the water heater technician was excellent in his work on cleaning the water heater and installing a new outside hose bib. We highly recommend Strong Built to everyone.

D Snow

3 months ago

I have called Strongbuilt several times now and the technicians are the best. Kevin Norton fixed my heater that wasn't working over the winter months. He took minutes to figure out what was wrong and came back with the part to repair. More recently, Russell Sargent came out to flush the water heater and replace a faucet cartridge. Pricing is great and customer service is exceptional.

Matt Sublette

4 years ago

Adam was on time and on point. I had someone at my place 1 day after asking for service. Professional company will use again and recommend without hesitation. Refreshing to see old fashion values are still alive and well. Khrystell was great too!!

AB

a month ago

they came , they hooked me up with easy affordable financing , did the job , and were out of here ...

Elayne Severson

2 months ago

In addition to AC maintenance Seth explained and signed us up for
installation of tankless water heater system. Seth was very knowledgeable and professional.

Steven Moss

6 months ago

I have used this company for a long time. They are friendly, professional, timely and get the job done right, each and every time.Can't say enough good things about them.If you choose this company, you can rest easy, knowing that the job will be done perfectly and at a VERY reasonable price

Virginia Schapansky

4 years ago

Adam arrived promptly and went right to work. He was truly incredible. In all the years that I've had A/C maintenance work performed, it was nothing like what Adam did. He cleaned parts of one of myA/C units that I have never seen before. He also pointed out that my water heater was not well and I should consider replacing this relic. I decided to replace two A/C units and the water heater before encountering inevitable major problems. Adam contacted Brent Lush and his team to see if they could come out today (which they promptly did) and survey what needed to be done to accommodate the replacements - which will be starting tomorrow. These people are, in my opinion, beyond professional and knowledgeable - and reasonable in their pricing. I expect to be working with them for many years to come. By the way, Adam and Brent explained everything to me in terms that I could understand...and no one ever bothered to do that before. Would I recommend these folks and Strong Built - absolutely.

Roy Aros

6 years ago

Stronbuilt plumbing &air was a great experiance. They came right out to help. We after 16 years our air conditioning was shot. By 1:00 the next day our new unit was in working perfectly. They layed clean carpetes down in all work and traffic areas were really friendly and profesional. We were in awe of these guys!!! The get a a+ easily. Thank you strongbuilt! Roy Aros Aros Building and design.

Cheri Stanneart

6 months ago

We just purchased a home and had been living in ut for a days when the problems started. Sewage backed out of a toilet abd shower majing one of our bathrooms unusable. Snaking dolved the issue for a couple days. Strongbuilt examined our issue and had someone able to come out the next day to do a massive 8 hour repair. Within an hour of the estimate, a worker came out and began the work on our lines. The supervisor who gave us the estimate was not only professional, but worked with trying to find ways to reduce the cost and headache. He explained what they needed to do and also what the worst outcome may be. Great company.

Edward O'Keefe

2 years ago

Jason came out same day, my ac condenser fan motor was shot, he was professional and informative, about my very old AC unit, and with his help I was able to make a more informed and cost effective decision.thank you so much!Eddie

Cynthia Maldonado

2 years ago

I would just like to say that strong built plumbing and air did an excellent job on our Heating furnace. Chad and Adam were very professional , very friendly, and very knowledgeable of their work. I highly recommend them for any Services you may need in these areas. If I could give them more than a 5-star I totally would!

Luis Dominguez

11 months ago

I called for the $39.00 drain clog special. The plumber couldn't get it fixed. He said I had to speak to a manager for alternatives. The manager came and the alternative was to dig up my bathroom to replace the pipes for $15,000. Couldn't afford it. Tried a second opinion with another company. The other cpmpany fixed the clogged drain. I asked Strongbuilt for a refund on my $39 since they couldnt get it unclogged. The manager said no. The reason is because the 39.00 pays for the plumber to show up and it doesn't actually pay for the labor. I told the manager this felt like a scam. Lure clients in with a $39.00 drain clog special. They send a plumber out, plumber says he cant fix it. Says that there's something wrong with the pipes. Sends a manager who says a $15,000 job will fix the problem. This is a scam. Re-piping was not needed and I basically paid $39.00 for a $15,000 quote. Buyer beware.

Frank Hatcher

2 years ago

I had another HVAC company come out to repair a unit which was not working. The tech replaced a couple of parts but said the unit was dead and needed replacing. I received an estimate for close to $20k to replace the unit and the furnace. OUCH! Funny thing is.. the dead AC unit started working and blowing cold air. I then reached out to Strongbuilt and they sent their tech over (Bobby, very professional, nice guy) and after about 20 or so minutes... the news was... the AC unit is fine and doesn't need replacing. He checked my 2nd unit and all is well. I went from almost spending $20K to everything is working as it should. I signed up for their maintenance program and I look forward to working with them in the future. Thank you to Strongbuilt and Bobby for responding so fast and for your professionalism. Keep up the great work!

Clarinda Lei

3 years ago

I called early one morning due to the air conditioner leaking at my tenant’s house. They said they could arrive the same day just a few hours later, which they did! I am so happy with their prompt service, fair price, and willingness to complete the job the right way. I will definitely be using this company again.

Donald Birchard

a year ago

Cesar was very helpful and treated my problem with excellent care. He attempted everything to ensure he understood what that problem was and took care to address it successfully.

Calette Rozell

8 months ago

Victor & Marty were very professional & pleasant. They did a wonderful job & cleaned up after they were finish.

R. Brabham

2 years ago

Great service, great company!We've used Strong built to install a water filtration system, replace an aging water heater and do yearly maintenance on the heat/AC system as well as the filtration system. They are always honest ( this will need to be replaced but not for a couple of years - we'll keep an eye on it).I wouldn't do business with any other company.

Wm Ryan

3 months ago

Russell did a very nice job replacing my dripping faucet, he was very knowledgeable and helpful.

Annie Miller

2 years ago

Anthony Garcia was amazing! So professional and went beyond his service. I have had other companies I called and scheduled to do same service and they canceled last minute and lack of compassion that I took a whole day off work. Rescheduled for a month later and I had to cancel the service.Anthony took time to do his job and explain future things to watch for and explained a maintenance program they had (which I purchased) and just was simply impressed. With all the “covid rudeness” I have experienced in the last year, he was a pleasure to work with! This includes the staff who schedule and answer phones. Thank you!!!

Howard C

2 years ago

Elton Cross arrived for a service visit to make an estimate for work requested. He arrived on time and was very knowledgeable about the services requested. He was polite and courteous and competed all inspections and estimates in a timely manner.

John Rascon

2 months ago

Arrived on time and with notice ahead. RJ was professional and explained everything so that I could understand what was necessary as well as what other options I had. Within minutes he had my leak fixed and even notified me about something to consider for the future since it could make life easier. Excellent work and I’m very happy I used Strongbuilt.

Dave Rubini

4 months ago

Ruben and Jeff did a great job. I will continue to call Strongbuilt in the future for HVAC needs.

Marvin Landis

5 years ago

Scheduling an appointment was easy, and I appreciated the dispatcher letting me know when the technician would arrive. The technician, Matthew Uselton, arrived promptly, diagnosed the problem and provided quality, efficient work to get my air conditioning working on a hot afternoon in August.

Dave Hall

3 years ago

Update from below review-Increased to 5 stars.. Received call 5/22/2020 from Jose referencing Caesar wrapping the water pipes. He arrived and did an excellent job. Had a conversation with Caesar and there was a miscommunication between the two of us. Like the add says Strongbuilt stands behind their word and I will call them anytime to complete any repairs for plumbing needs.Invited Strongbuilt to complete plumbing repairs. Overall Strongbuilt almost completed the job, personnel were very courteous and knowledgeable - I would hire them again. Caesar (technician assigned) showed up (5/14/2020) the night prior to get a look at what he needed to accomplish (I like this). Showed up the next day (5/15/2020 )with his supervisor gave me a estimate, completed one items and said he would be back the following Tuesday (5/19/2020) Morning between 8-10. Had to call the office at 10 to find out why no Caesar. I was told he was at another job even though I was led to believe I was his first customer of the day. Caesar showed up around 10:30 completed the necessary work and then left. All repairs were made and now I have good water pressure. Inspected the job after Caesar had left to make sure there were not leaks. Discovered he had not wrapped the pipe in insulation (he removed mine--Did not like this). Their office called to get paid and brought up the topic that Caesar did not complete the job by wrapping insulation around the pipes). It is now 5/21/2020 and it is apparent that I will have to finish the job of wrapping insulation on the water pipes. I do not like the fact that Caesar did not completely finish the job.

Don Norris

3 years ago

Jeff came on time and with in 5 minutes found the problem. Fully explained my options and the membership plan with out any sales pressure. Which is a big deal for me. He had the part and fixed the AC with in 1/2 hour, back to being cool. Rinsed out unit, checked it out and gave some assurance that it should last through the summer now. We will put in a new until after things get back to normal and will for sure call Strongbuilt and ask for Jeff!

Kayci M

4 years ago

Strongbuilt did an awesome job to perform maintenance on our water heater as well as our Heating System. Both Gilbert and Branden were kind, professional, and really know their stuff. Very refreshing. Will definitely keep using Strongbuilt!

Paul Jefferson

a year ago

Dallas was the project manager, he was very knowledgeable and attentive to all of my questions and concerns. Victor and Kyler performed the install and were great to work with. They answered any question I had during the process of installation and were very courteous and professional. They went above and beyond to ensure all of my concerns were addressed.

Theresa Snyder

10 months ago

Strongbuilt Plumbing cleaned a clogged kitchen sink drain. Sam our technician was courteous & on time. Strongbuilt also honored their drain cleaning special, which is not what I can't say about 3 other companies that had advertised specials.I would definitely recommend Strongbuilt due to their integrity & will call them in the future

Mike Klauder

2 years ago

I have several dealings with Strongbuilt, first as an inspection of my minisplit AC unit, then installation of a new unit after the incorrect installation by a different AC company. Both representative that came to do the inspection and the installer of the new unit were more than helpful and informative, spending as much time as I needed answering questions and offering suggestions.My latest experience was with the installation of a new water heater. After 24 years, I felt it was time to be proactive and have a replacement installed. Albert Gonzalez did a great job, and again spent time discussing maintenance and recommendations. After he left I noticed a bolt on the upper right of the tank, and upon reading the manual, saw that this was where a temperature pressure relief valve was to go. I called and had them schedule a technician to come and install that. Well, just before coming out, I got a call from Albert. He said he did the installation and, in fact, did install the TPR valve. In my ignorance, I did not notice that the valve was on the TOP of the water heater and, indeed, installed as needed. Once again, in this call, Albert was more than helpful in discussing my concerns. And, he saved himself an unnecessary trip.In my dealings with Strongbuilt so far I must send kudos to Nate Koehler, Adam Waite, Steven Bard and Albert Gonzalez for all their help and recommendations. All excellent representatives of the Strongbuilt company.BTW, something that I found very positive with this company is that they send a text message before the technician shows up including their photo and short bio. Very nice.Thanks, Strongbuilt.

Samuel Edwards

2 years ago

Our hot water was completely out in our home and only the bathroom faucets worked. Gil Rojas performed a thorough walk through and told us exactly what needed to be done and was able to tell us how much it would cost to the penny.We had to have our water heater replaced and our plumbing cleared of sediment that had built up in the old water heater and became lodged in the pipes. Gil kept reassuring me the entire time that he would have hot water for my family by the time he was done. When that stream of water started flowing from all of our faucets, I felt like a 1000 lbs had been lifted off my shoulders. We had been quoted by another company that our pipes needed to be replaced in the home and it would cost a minimum of $10,000.00. Needless to say, we very happy with Strongbuilt Plumbing & Air and extremely happy with Gil Rojas. You have a customer for life.The Edwards Family

Linda Sparks

2 years ago

Jeff was very thorough and professional. My husband is recovering from a stroke and now all the tasks (like maintaining the HVAC systems) that he typically handles have fallen to me for the time being. Jeff explained the important elements to me and helped me to identify what I needed to do to continue in my new role of handy-person in regards to the HVAC systems in our home. I appreciated him very much and we will definitely call on Strongbuilt Plumbing & Air next time we need maintenance , repair or new equipment!

Mina Gonzalez

3 years ago

We’d like to recommend Mitch and Dillon Brown for their professionalism and excellent plumbing work.Beginning with their neat appearance and respectful treatment of my 90 yrs mother, they covered her floors and left the job site clean as well as tidy.The toilet installation was completed in a timely manner. The wholeexperience was positive and pleasant.Thank you, Mitch and Dillon.Sincerely,Mina Gonzalez

EJ P

2 years ago

Company cancelled our scheduled appointment without giving notice. I made arrangements to be home on a weekday during the given 9-Hour window. Called company at mid-day for an update and only then was I advised of their decision to cancel and was asked to schedule to a different workday, one week later. Delays are understandable. The lack of advanced notification is not.

John T.

2 years ago

Great. Chad and Adam were very personable and professional. They spent considerable time discussing the results of their tests on our furnace, and were quite honest in their recommendations. As a result of our experience, we will be using Strongbuilt in the future.

Alison Passeck

3 years ago

Thank you Strongbuilt! Once again your people gave outstanding service and valuable recommendations. I’m very happy to have my annual service contract with Strongbuilt. I already recommend Strongbuilt to my neighbors and friends!

Diana Lucchesi

a year ago

I cannot say enough about this company. They responded to our call on a Friday afternoon, did inspection, and as expected we need new one. They made sure we had portable air, until new system is installed. Great price, great service and couldn't be happier!! Would definitely recommend StrongBuilt for any service you might need.7/12/22 updateOur new A/C was Installed today by Chase and Mike. Wow, they worked hard putting in new system. 👏 Couldn't ask for 2 guys any better! They were quite the team, making sure the job was completed, working as it should, then cleaned up everything.... you wouldn't even know they were here!!! This company has great service and awesome employees!!

MP Langseth

a week ago

There was an issue with my A/C unit which was installed by Strongbuilt. I called the company and was placed on the emergency list. TJ was dispatched to the house. TJ arrived to the location and was polite, energetic, knowledgeable, and professional! He was quick to identify and fix the problem. TJ had the system up and running in under 30 mins. He answered all of my questions and this was a great interaction with the Strongbuilt team. I am grateful for TJ and all of his hard work and expertise!

Chris Wright

2 years ago

I called for Emergency Service to replace a malfunctioning water main shutoff valve. Bobby was prompt, efficient, and very professional. I will continue to call on Strongbuilt for their quick service, professional technicians, very competitive prices, and their VERY well-painted trucks !!

Joanne Suder

2 years ago

We scheduled a maintenance check on our AC system that was making a loud bang on startup. Since the system was over 15 years old it unfortunately could not be fixed. Dallas came to our home and explained all of our options. We asked questions and decided on the best option that we could afford. There was no pressure and we feel Dallas gave us a great deal. Both the original tech and Dallas were helpful, knowledgeable and professional. We would highly recommend Strongbuilt plumbing and air.

Islander

a year ago

My a/c quit blowing cold on a day where the high temperature was 116 degrees. I performed a Google search and decided to call StrongBuilt because they're a Veteran-Owned company with excellent ratings! They sent a tech, Cesar Tejada, out to my house within an hour of my call and happy to say my a/c was repaired shortly after! Their service tech and office personnel are very courteous and professional! I highly recommend StrongBuilt and will continue to use them in the future! They also gave me a veteran discount which is really appreciated!

Lea Cunningham

3 months ago

RJ and his helper Vince were extremely professional, polite, and efficient!RJ answered all my questions and explained what I may need to have done in the future. And when they were done RJ pulled out some Lysol cleaner and wiped down his work area!!!Very happy with the service and the technician!

Curt Casey

3 years ago

Professional, courteous, on time. Excellent coordination with office and field staff. My contractor or choice for HVAC and plumbing

John Dale

2 months ago

I had dug down near the house water entrance to make sure Russell would have enough room for the repair to the pipe supplying the irrigation system which had ruptured due to corrosion. He accomplished a quick repair by replacing the pipe with PVC and then covering it with insulation to prevent sun damage. Great job!!

Yvette Coronado

2 years ago

Cesar was our Strongbuilt technician; he was punctual, courteous, and professional. He explained in detail the areas of concern we should consider could be problems in the future. He explained the services they offered without the annoying pressure which was much appreciated. I would highly recommend using Strongbuilt.

George Hurrell

5 days ago

I will never use your services again. You tried to take advantage of my mother who is a senior. You can put and instead of using a electric snake you used a hand held snake. Then told my mother that her sink needs to be replaced you were called out to unplug a drain. Then you told her that you needed to blow hot water throughout the the pipe. Instead of using a electric snake. Poor business and workmanship. The 29 dollar unclog any drain is just a way to rip people off by saying you need to do more than what the job calls for. I will blast on Facebook. You should be ashamed.

Bob Swart

3 years ago

Starting with the person on the phone being very professional and making me feel at ease. I really appreciated the notice letting me know they were on their way. Ending with the workers who came into my house, who came with the supplies they needed, who did the job perfectly and left the house looking very clean. I will never choose another company to come into my house for plumbing!

angel contreras

a year ago

Strongbuilt is an awesome company! I take care of an elderly widow of a veteran. She doesn't have much money and her AC went out yesterday. I called a bunch of air conditioning companies and Strongbuilt was the only one that called back to help. The manager Brandon sent someone over to diagnose the problem. They wouldn't even accept payment.They're gonna get the part and fix it tomorrow. This is the kind of company I want to deal with.Thank you Brandon for your help and kindness.

Lorraine Blackmon

6 months ago

The service technician was professional and knowledgeable. He explained everything in great detail as well as let us know what options were available. Everything was straightforward.

T Horvath

2 years ago

Very professional and knowledgeable estimator, quality products, excellent warranty, very fast, service, installation, this business is run how all businesses should be run. From the woman that takes the phone calls to the installation crew, everyone is courteous and professional, such a pleasure to deal with, and we love that our A/C system is made in the USA.

SUE HORNE

6 months ago

These people are super professional and friendly. A nice smile, and a friendly greeting, along with quick work and attention to detail is a winner for me. I will always be calling them back when needed.

Darrell Fuschino

a month ago

I got a mini split system heating and cooling for my house. 5 stars because it was professional and at the same time cool and privy. Wasn’t bothersome at all, they worked hard through the whole thing, and they weren’t late. I will probably use them again for plumbing services.

Gene Holmes

2 years ago

Josh arrived on time, introduced himself and told me what he planned to do to check the heating. He took photos and explained each one in detail and showed the cost to repair each item. Hewas very thorough and very professional. He was very courteous and gave me sound advice.

Carmelo Estrella

5 years ago

I thought I was having a problem with my a/c unit so I called a few companies to respond asap. Strongbuilt responded within 6 working hours, which I thought was unbelievable considering other companies there would be anywhere from 2-4 working days.After the technician (Zac S.) came and checked out the system I was told the unit was working from. He went on to explain the problem was due to the high temperatures we had been experiencing the past few days or so. I have my peace of mind as I was wondering if it was the unit that was not working as intended or something else.Overall I had a very pleasant experience with Strongbuilt. For me Strongbuilt will be the first to contact on any future problems, they responded quickly, the technician was very professional and the price was very reasonable.Thank you,C. Estrella

Kris Harmon

a year ago

I do so appreciate Sal Torres coming out on a Saturday to get my heater running again. He was so courteous, knowledgeable and professional. I would also like to express my thanks to Dallas Hughes for helping me set up the replacement of my heating/ac systems. Very personable young man. He explained all my options and went over everything in a clear way with no pressure. Also can't leave out the installation team of Karl, Franky and Bryan. Very efficient in installing my new system. They left everything as tidy as they found it. Felt they were very knowledgeable, especially in dealing with the gas lines for the new furnace. Great team, great company.Very good experience with having ducts cleaned and then sealed. Extremely impressed with the removal/replacement of duct covers. No damage whatsoever. These guys know their stuff!Want to give a shout out to Arturo Yepiz for conducting my semi annual heating/ac checkup today (8-5-21). He was very thorough and gave me much needed advice about my filters. Very courteous, helpful young man.Had yet another positive experience today with these folks. As part of my service contract, my water heater was serviced by Jose Lizarraga.(A very nice, cheerful young man.) He did a very efficient job and because of my service contract, there was no charge.Another great experience with Strongbuilt. Cesar did a thorough check of my furnace. A very professional & courteous young man. (1/30/2022)

Douglas Peterson

2 years ago

After several disappointing experiences with other local contractors I tried Strongbuilt.What a breath of fresh air! My tech quickly diagnosed my problem,explained it to me So that Icould understand it and made the repairs. My a/ c has been working as new ever since! Thank you Mark.

Mishelle Petersen

a month ago

I came home from work today at 4:30. And my AC was not working. I called Strongbuild and they immediately came out. They were here within the hour Brandon fixed my unit within twenty minutes. I highly recommend this company to everyone

Brad McIntire

3 years ago

Strongly recommend this vet owned business. Had non functioning water softener bust a bypass valve. Had a service call from Mitch & Dillion. Mitch has great plumbing skills, teaching skills and an awesome customer service attitude. Thank you guys for being a locally owned business with good people. I choose you because you sponsored the SugarSkulls.

Judi Mojadidi

a month ago

We had AC issues and the came out and made a diagnoses. Reggie was honest and knowledgeable.

Alisa Abrams

6 months ago

$29 drain cleaning was a life saver. Russel was awesome and very friendly.

Meg Cesareo

3 years ago

We had Strongbuilt out for both an HVAC and plumbing visit yesterday. Both techs were polite, knowledgeable and professional. There was a disconnect of some sort regarding billing for our tankless water heater flush but the plumbing tech honored the price we were originally quoted. My only concern was that the plumbing tech did not follow current COVID safety guidelines (did not wear a mask) but the HVAC tech did.

Susan Heath

4 years ago

Every time Brent comes out any issues We are having are dealt with in the most professional manner. He always answers all of our questions, even if we have asked them before, never making it feel as though we are rushed. He is excellent at explaining every step of the process you are dealing with and offering up the alternative solutions. We have never felt so much confidence in a tradesman as we do in Brent. He’s a gem!!

Rob Warnick

2 years ago

Strongbuilt Plumbing, Air & Solar offers the best services available. They are professional, personable, helpful, and offer very reasonable prices. We originally had them replace an AC unit at our old house, and we had such a good experience with them, we proceeded to have them handle all our plumbing work (shout out to Mitch Brown for absolutely crushing it, and going above and beyond with every interaction we have had with him), they fixed our water heater, installed a water softener, and installed an R-O system for us. Mitch even stayed after the job was done and helped install our new toilets. Since we have moved, we have leaned on Strongbuilt a lot; before we even moved into our house, we had the plumbing and HVAC guys come do an inspection to make sure we knew what we were getting into. The guys made it so easy to work with them, and there is no other company (or people) that I trust more than our guys at Strongbuilt. We just had a new HVAC system installed at the new house, and Mike Ballard and his team took such good care of us. It was impressive to see them work and even though they were working quickly, there was no detail overlooked. Mike made sure to take extra time to explain the system to us all along the way. We enjoyed our experiences with the guys at Strongbuilt so much, we have even decided to get a Solar system installed. Big thank you to Brandon Schamahorn and Patrick Rogan for working so hard to get us the system we wanted/needed for the house (we know it wasn't easy to work with us, but those guys were great; even responding to our questions when we would call or text after 10pm sometimes!). Bottom line, every interaction we have had with Strongbuilt Plumbing, Air & Solar has been a positive one. The guys are honest, hard working guys from the community who deserve all the recognition and praise for being exceptional at their job, and wonderful people. Would absolutely recommend for any plumbing, HVAC or Solar needs.

Tom Milewski

8 months ago

We have a service agreement with StrongBuilt to come out and service our HVAC and plumbing. Every time they come out ALL they want to do is UP-SELL you to charge thousands of dollars. They just inspected our water heater and they wanted to add two shut off valves a new drain valve, and a gas pipe drip leg for a cost of $918.00. We are having no issues with our water heater what so ever so no need for these items. Gas pipe drip leg is for the area that may have high moisture in gas lines which we do not have in this area. I did look at the cost and at Home depot total parts were $18.00. Shut off valves for water, total cost was $22.00, and drain valve for water heater was $10.00. total cost for water upgrades $50 and they wanted to charge me $918.00 for the same items.HVAC had system check before using furnace this year. Their total cost for upgrades $3473.00. Blower motor cleaning $439.00, nothing special here that an air-hose and a brush cannot do. No special chemical needed, you can get it at Home Depot for around $20.00. Chemical clean Evap coils what a joke right on the HVAC unit it says WATER CLEAN only! Wanted to charge $214.00 to use my water. Wanted to aeroseal our ducts to check for leaks and repair any holes up to 5/8. Our coils are slightly dirty and filters are changed monthly in summer and every other month in the winter total cost for this was $2800.00. I could see this if we had major blockage with the coils. Our ducts are cleaned every 2 to 3 years. As I mentioned ALL they want to do is UP-SELL and take advantage you.

M Taylor

3 months ago

We have used Strongbuilt for both AC and plumbing matters. The technicians are knowledgeable and do a great job. We have the Panda membership which has saved us a ton of money. They recently did some pulling work free of charge, what a nice suprise.

Yonatan Kurland

4 weeks ago

DO NOT TRUST! This company provides recommendations for service that are in direct conflict with other more reputable technicians. They recommended an expensive repair that a different tech informed us was entirely unnecessary. Even though the repair was not performed, they still charged our credit card and have refused to refund. DO NOT TRUST.

Dennis Lindroth

4 months ago

Amazing service great communication and very friendly - they explained everything that they were doing and they really made the experience good and everything effortless. wonderful company

Robert Eckles

a year ago

Eddie was prompt and got the work done quickly. He had me check the work at each step to make sure I was satisfied with the quality. I would recommend Strongbuilt to friends and family. Thank you.UPDATE: I had Strongbuilt replace my HVAC system in September. What a difference it made to the temperature of the house as well as the electric bill! The techs were here as scheduled and went about their work. The system was finished in a timely manner and without any difficulty. The work area getting up to the attic was a tiny space between a wall and our washer and dryer. Even though they protected everything in the work area with tarps, there was a little damage to one of the walls, but once they found out about it, they were quick to address it. As a consumer, I am always surprised that in such a cramped space there was not more damage considering they were bringing down all the old heavy equipment from the attic and hauling up the new system, which was equally heavy. So I commend them for all the work and putting up with the tight working conditions and protecting the area so well. Very satisfied with the end result.We also had duct cleaning done before the HVAC replacement (third party hired by Strongbuilt) and I was not exactly happy about this service. After the tech left, everything in our house was covered in a fine dust especially around the areas he was cleaning. So I ended up having to clean up the mess left behind. Not sure how to address this but as a part of my HVAC, there are recirculating ducts moving the air from all the bedrooms through to the hallway so that all rooms are comfortable even when the doors are closed. He said that these were not included in the duct cleaning as they were not a part of the HVAC system. My thought is that they are most certainly part of the system and that dust settles there just as much as it does in the main ducts. I would have appreciated if that would have been included in the $900 service.Other than that little glitch, I am very happy with the service and our new HVAC.UPDATE 10/26/21 - Just had my annual heating maintenance and it went great. I was given all the information about my system and pictures to verify. Since we live in Arizona we do not use the heat much but good to know that it will kick in when needed.

Mike Lowry

4 years ago

No summary section on reports for 4 a/c systems listing normal readings for system components & refrigerant pressures vs. actual readings. Only shows hard to read pictures with meter set to volts for amp values or unknowns. No info for various system capacitors vs. readings just more indecipherable photos.A section for bid estimates for corrective action is useless because it's just 10 of the same boilerplate descriptions for 4 different items all priced the same $218. Total= $2,180 for half an hour of work or 5 -10 minutes on each unit!

Judy Wilson

6 months ago

All steps of maintenance and repair were documented and explained thoroughly. The technician, Brandon, was professional and meticulous.

Andreas Mueller

4 years ago

Fantastic service at lowest cost! Have utilized their service multiple times for my business location and home. Always has been an excellent experience. Unfortunately this seems to be the reason for their somewhat limited availability- had to wait a couple days last time. Called a different plumber that had immediate availability- but was four times more in price! It made it worth the wait!

THOMAS CONNELLY

2 years ago

We have a maintenance agreement with Strongbuilt. The technician came out to service our furnace. Upon completion he came down and informed us that our evaporator coil was rusted and needed to be replaced. This item and two other parts recommended for replacement amounted to just under$4,000.Because of the cost and the fact that the furnace was checked a year earlier, and the fact that the unit is only five years old we contacted Lennox about these issues. We were told to get a second opinion from a Lennox dealer.The Lennox dealer came out and inspected our furnace. The technician said the evaporator coil had not been checked previously and that the coil was fine. The Strongbuilt technician showed me a photo allegedly of my evaporator coil covered in rust. The Lennox technician sent me photos of my coil with my furnace model and serial number without rust on the coil.When dealing with any company their reputation for being honest and ethical is of utmost importance to customers. This doesn’t appear to be a case of incompetence but rather an attempt to defraud me out of thousands of dollars for unnecessary work. Unfortunately for me I have a service agreement with this company for approximately two more years. It is of no value to me now because I have no confidence that I will be treated fairly and honestly. Be very careful if you use this company. Double check any recommendations to do extra work.

Connie C

a year ago

Tech Karl was efficient, friendly, and pleasant to be around. On a visit prior to his, Jeff came to troubleshoot - he was thorough, knowledgeable and his diagnostic skills are boffo!

Eva Farber

4 years ago

I had a fabulous experience with Strongbuilt plumbing. Everyone was courteous and professional. They send an email with picture of person that will be doing the job and and a little information about that person. Not only did they answer my questions they even informed me of things I didn’t know to ask. I would absolutely refer them to my friends and family and would not hesitate using them again!

Rick Flores

2 years ago

I am a retired Veteran and was going to use business as it is veteran owned and so disappointed. Sent in request with what I needed and never received reply after a few days and had to call to schedule. I was then scheduled an appointment and was canceled due to an emergency and rescheduled. The rescheduled date was a waste as it was for something totally different than I requested for service and no action taken. Sad that could not even get a courtesy call and called the business to speak to management and of course no one is available. Unprofessional business and no doubt if I spoke to the owner who is a veteran he or she would also be disappointed. Would never use this business for anything.Nearly 3 weeks and lip service of a Senior Manager going to call. Would never use your service and if the Veteran owned business would know this is how you would treat a veteran he or she would be disappointed.

curt hein

2 years ago

I have used other services for hvac and haven't been as satisfied with any of them the way I am with Strongbuilt. Cesear was professional, friendly and knowledgable. He fixed items that had not been done by other service people. I feel confident that the problems I have had in the past will not continue with Strongbuilt. We called in the morning and they had a tech out within 4 hours. I would highly recommend them.

Ted Moreno

3 weeks ago

Highly recommend. Mike S. and David M. replaced the whole a/c and heating system. They did skillful, quality work. The dedication and commitment to their work was well past my expectation - and friendly! The staff receiving the phone calls, Kevin who came to diagnose the problem, and Brandon the project manager all treated me with respect, were honest, professional and customer service-minded! A wonderful company they are! Highly recommend.

Robert Vaughan

2 years ago

Josh showed up on time was very professional and explained what service he would perform. Josh explained he was checking and cleaning the flame sensor. Then he performed a electrical draw on the system. The system was performing within it's parameters. He did an evaluation of flow and temperature. The entire experience was professional, giving you great confidence in this technician and company. I have found everyone I have had contact with in this company is courteous, professional and always goes the extra to ensure customer satisfaction. I recommend them to anyone who is looking for Hvac or the other services they provide. Thank you for making my experience seamless in every way.

Bob Wang

2 years ago

A good experience. Josh was on time and professional - and most importantly, wearing a mask - which shows the company values the health of their employees and the health of their customers. Although it's a little expensive than I expected, I'd say that's honest money they deserve to make. Working on the roof at 100F and during the pandemic is not an easy job. Will definitely recommend them to my friends.

Thom Lewis

a year ago

Strongbuilt sent Rene Lizarraga and his helper Adon (sp?) out to install a drain and extend a gas line when we moved the washer and dryer out to the garage.They did a fine job. I tend to ask questions, sometimes a lot of questions. Rene was more than happy to answer them all and provide extra information - thanks, Rene. I would definitely use Strongbuilt again.

Bettina Boisclair

2 years ago

Once again great service!!! Jeff is always so professional and very polite. I’ve actually requested he be our maintenance person when he’s available. Jeff is very knowledgeable of the services Strongbuilt provides. Very pleased with our service.

Will VanRooyen

2 years ago

I used Strongbuilt a year or so ago, and decided to keep them as my air conditioning and plumbing go-to company, and aside from a little (ok, medium) scheduling hiccup, they’re pretty great! Bobby Smith came out, showed up on time, was kind, professional, and most importantly, knowledgeable and genuine. I’d definitely recommend them!

Matt greenthumb

4 months ago

They advertise a $29 air conditioning servicing. I have reached out to the company twice in the last year to clarify what this does or does not include and not been dignified with a response just promises of one :-( reporting them to the better Business bureau now. Avoid! Or watch a YouTube video like I am right now and service your unit for free, piece of cake

Laur Lautz

2 months ago

We initially called Strongbuilt because we saw that they are Veteran Owned. We have stayed with Stronbuilt because of their excellent service, reasonable pricing and dependable, friendly and trustworthy employees. Jeff and Jose did some work at our house today and did a great job troubleshooting a problem that we had with a mini-split AC (that was installed by a different company that we used before Strongbuilt). They figured things out quickly, took care of the problem and left the area neat and tidy. We really appreciated their help and professionalism.

Florence

2 years ago

Technician Nate Koehler arrived at our home on Saturday, June 12th to inspect the work recently performed by the Strongbuilt team, and to follow-up on any concerns and overall satisfaction with our newly installed central air-conditioning system.We found Nate to be professional, knowledgeable and articulate in walking us through the finer details of our new system, reviewing Strongbuilt's amazing and comprehensive maintenance program, and answering all of our questions.In addition, Nate observed all COVID-19 protocols, and as he moved between the garage, backyard, and our home's interior, demonstrated respect for our property.Nate's friendly nature and superior communication skills makes him an excellent 'brand ambassador' for the Strongbuilt brand.Thank you Nate!

Keith Fileccia

a year ago

Recently our AC went out over weekend and we put in a claim with our home warranty company. It took them 2 days to come out and check the unit, and their technician told us that we needed a new A/C. He just showed us prices without telling us the benefits of any of the units.We called Strongbuilt that evening, and Dallas came out the next morning. He spent time to look at our existing system and made a couple of recommendations. We called him back later that afternoon, and finalized everything. They were at our house the next morning replacing the unit, and we had a cool house by that evening. I would strongly recommend Strongbuilt.

Roy Tritch

3 years ago

Mitch from Stongbuilt did a great job re-plumbing our kitchen sink after we had new counter tops installed. It wasn't a simple job the sink was lower, but he came up with a solution to swap the clean out and drain. It worked out great....thanks again Mitch

zach powell

2 years ago

Strongbuilt was great. I tried calling several solar company’s to see who could run a diagnostic on my inverter and couldn’t find anyone to look at it. I called Stongbuilt and they came out within 24 hours got my solar system working again and showed me how to reset my system if it were to happen again.

Regina Tiedemann

2 years ago

Strongbuilt first came to our home in June, with Cesar as the technician, when he AC maintenance and installed an electronic air cleaner n our downstairs air return (between AZ dust and a house of dogs, the system gets pretty dirty) Cesar provided great education on the system at the time. Yesterday, Cesar was our technician again to do our heater maintenance. He was thorough, cleaned up after, and once again provided great education on the status of our system and made sure we fully understood our electronic air system. I would strongly recommend Strongbuilt for your AC/Heater needs.

Philip Mulleneaux

11 months ago

EXCELLENT service! I wouldnt even bother with any other company. Service Tech came out on a holiday weekend and saved the day. Jeff G. was professional, knowledgeable, and extreamly friendly while basically saving my family. Thank you again Jeff. Strongbuilt you have a customer for life. Could not recommend enough.

John T Brobeck

4 years ago

Eddie Cervantes called and texted me 20 minutes in advance to let me know that they were coming. They arrived at the beginning of the service time window. I anticipated the need for a sewer line clean out, but Eddie showed me through the use of his remote camera that the requested service was not needed. In comparison to other plumbing companies I believe that the service call price is very reasonable. Eddie and his co-worker were courteous and friendly. I will call them again for future plumbing needs.

zoltan nagy

2 months ago

Brandon was very professional and quickly went about his duty and I can't be happier with the results....this after another company gave us a 3 month run around.

Stacy Cousins

3 weeks ago

I am so happy with the service I received today. Previous estimate of $8000 was given 24 hours prior to Strongbuilts appointment. My technician was able to restart my AC unit and provide cool airflow by replacing a piece they cost me $400. I’m so grateful for an honest company.

David Siska

2 years ago

I had a great experience! I have a rental property that lost heat on Friday evening. I called Strongbuilt around 11:00pm, talked with a real person who said I would get a call in the morning. 8:00am I got a call to schedule service at 10:00am. Bennie, the service tech, was really personable. He knew his stuff. He went through everything, even went into the attic to check the vents. Bennie found the problem (a bad switch), got a replacement part, installed it and made sure everything was working properly. My renters are happy and I'm happy. What else do I need to say? Good job Bennie!!!

Scott Cramer

2 years ago

I contracted Strongbuilt for an estimate to reline sewer pipes. I will say that all of the workers conducted themselves professionally although some did not mask up when I was outside talking to them. My main area of concern was that the “description of work to be done” showed 45’ of pipe to be relined but further down in the contract it showed 47’ to be relined at a specific cost per foot. I did sign the contract and later discovered the discrepancy and notified them via email. The next day I received a “corrected contract” via email now showing “description of work” to be 47’. Upon trying and speaking to a woman that answered the phone I got nowhere. I realize that the contract I signed was for a total amount and that did not change but I was expecting the numbers and mathematics to agree.

Cindy Carbiener

a year ago

Dallas Hughes came out to my home to give an estimate on the installation of air conditioning and a furnace. He was very professional, polite and well mannered. Dallas was great at answering my questions and providing the necessary information so that I could make an informed decision about this purchase.UPDATE** Purchased new HVAC system with thermostat and duct extensions . Included PandaCare (an excellent value). Because I live in what was originally a singlewide trailer, Jeff, Karl and the gang hit a few snafu's with the install but everything was eventually rectified. I know the job ran longer than expected and probably included a bit more in materials than what they counted on. Strongbuilt also had to have a subcontractor come in and re-do the front of my furnace closet. I must admit that I'm very pleased with the work that was done. Everyone that came out here was very polite and courteous. They all had awesome personalities and were a joy to be around.Next UPDATE** Had kitchen sink back up and after diligent effort on my part, gave in and called Strongbuilt. The tech came out same day and got everything going again. Text informing me of impending arrival. picture of tech, etc. Because he had to do some extensive work to clear the kitchen drain, and after a complete explanation, he charge me $116 which I happily paid. A week later, my money was fully refunded.3rd UPDATE** Strongbuilt came out to check over my system since it had been about 6 months. Everything was great and the tech even changed my filter for me.4th UPDATE** Strongbuilt reached out to schedule my annual water heater flush. Tech was efficient, explained everything as he performed the service. He recommended that I replace the flash valve with a brass one so that I wouldn't have any issues with it in the future.I have been very pleasantly surprised by every encounter I've had with StrongBuilt personnel Each and every one has thoroughly answered my questions and explained what they were doing and why.

james madison

3 years ago

Used Angie's list and found Strongbuilt with good reviews. Requested them and got a quick reply from Dan who was apparently taking after hours calls. Next morning at 8 they were at my door to open a plugged drain from my house to the sewers. Fast efficient used modern equipment.l Solved our problem and did clean up. Explained thoroughly the problem and what to expect in the future. Would definitely recommend this company.

Sam Wright

3 years ago

As the owner of a daycare it is important to have a plumbing company that can respond quickly. When you have 70 kids there is no telling what can get flushed down the toilet. Today we had just such a situation and Mitch and Dillon came quickly and were able to resolve our problem so we could get back to the all important potty training. We truly appreciate and rely on the great service we always receive from Strongbuilt

Kelly Norvelle

a year ago

When my firnace stopped working properly, I called Strongbuilt. Each person I dealt with was wonderful. Steve, the repairman came out that afternoon! When it turned out that rodents had made a home in my furnace, he gave me several options. Repair the furnace. Replace JUST the furnace or replace the whole HVAC system. As steve was just repair, he did not have all the details of pricing. We set an appointment with Dallas, sales, the next day. Dallas gave us pricing for each of the options. He did not try to upsell us into something we did not want. He patiently explained the pros and cons of each option. We ultimately decided to replace the whole HVAC system since it was almost 18 years old. They were able to come out within three business days to replace the system. They got the whole system (and a ductless system in the garage!) installed in one day. They stayed and finished the job even though it was dark before they finished! They did what they said they would do. They did it when they said they would. They called ahead th let us know when they would be arriving. And each person was on time!! It was definately a great experience all around. So completely different from most service companies I've encountered here in Tucson. I would definately recommend Strongbuilt to anyone and everyone!!

Oscar Mendoza

2 years ago

Anthony Garcia installed a new toilet in my house. He got it done in a little over an hour and he hauled away the old toilet. We are very happy with Strongbuilt Plumbing.

Carla Currier

4 months ago

I was taken for a fool...Strongbuilt is THE most dishonest money grubbers in Tucson. Just heed my warning and do not do business with them for HVAC or plumbing!!! ZERO STARS

Kerrie Bowen

2 years ago

Jeff was prompt. He was friendly and knowledgeable. I didn’t feel like a was pressured to get a new system. He told me the facts about my system and let me make the decision. Dallas the project manager came the same day and gave me my options. He didn’t try to upsell me and I chose the system best for my home. They are installing next week! Both were very professional and I would recommend strongbuilt to anyone!

Mary

2 years ago

Josh was very courteous and professional. Provided a thorough explanation about what was needed. Liked our dog: a big customer service ‘plus’ for anyone coming to do a service at our home!

Cory Benzenhoefer

3 years ago

Brandon came out to give us an estimate on a replacement and was AWESOME. Not only did he arrive promptly, we were provided with tracking information to see him on his way. He also gave us some pointers on how to get some extra use out of the dying system we have now before they could come back and install a new one (which actually led to us having a cool night in our house, and that was a MUCH better result than we even could have asked for on short notice). He also provided options to bring costs down to make things a bit more affordable since we're on a budget.We're not sure if we're going to go with Strongbuilt for our new system quite yet, as we're still gathering estimates, but they're definitely the frontrunner based on the options we were provided and the value for the price we were quoted.

Cecil Harris

2 years ago

Received a text around 8:00 from technician saying he was on his way. Called after an hour and was he's still on his way. Texted the technician and got no reply. He finally arrived at 10. Conducted the service and provided a lengthy estimate totalling almost $9000 dollars. Scheduled service with home warranty company and got a different company which diagnosed refrigerate only which totalled a little over $166 dollars. A/C now works perfectly! Get a second opinion before you contract this company.

rsfick2007 rsfick2007

a year ago

RJ fixed the inside of our toilet so it was usable again. Suggested a new part with a one year warranty so we don't need to worry about having it break on us again. He was in and out of our house in no time at all and did a fine job.

Jim Weber

4 years ago

Best service I've received in 9 years in Tucson. Service tech was not only
knowledgeable (found problem with old A/C in about 3 minutes), but gave me tips that will aid in the future. Very helpful, friendly. Will always call
these folks for service.

Anne Britt

2 years ago

Al came and replaced the filters on my air conditioners. He said I needed surge protectors on the units. They were installed but the ground wires were not plugged in. My contract company fixed that. He said the insulation on a cable was damaged and needed to be replaced. Found out someone had stepped on it and pulled it away from the unit. My contract person put in a new connection, the cable did not need to be replacedHe also put in a booster to assist one unit to start. Not sure that this was necessary according to the specifications.Sal also said my electronic filter wasn’t working. The photo taken by my service person showed it was working correctly.I’m no sure that I would recommend Strongbuilt for air conditioning. I was very pleased with their service for plumbing.The costs for the air conditioner upgrades seemed on the high side

Barbara Codd

2 years ago

Tanya from the office was very helpful in scheduling the appointment to get an estimate for a new water heater. John arrived right on time and after an inspection of the area where the water heater would go explained in detail what would need to be done as far as bringing everything up to code and answered our questions regarding why he would recommend and uses a specific brand. We asked a lot of questions and John was for lack of a better phrase johnny on the spot with the answers which was great. Needless to say we were impressed with his presentation and await the last estimate coming in before we make a decision on which plumber to use. As I mentioned in a previous review of another company we base our decision not only on price but information provided. Thank You Tanya for scheduling John to do the estimate.

steven schwenkler

3 weeks ago

Great company and they explain everything! Veteran friendly with a discount. I’ve recommended this company to many co-workers! They send photos of work done with a written report. Strong
Work-Strongbuilt!

Debbie Labus

4 months ago

We had a new AC unit put in our home on Tuesday April 11th. Michael & the other technician were really helpful with any questions we had & went over on how to properly maintenance the system. So far everything is in working order. Very pleased with this company.

Hector Moreno

2 years ago

Great service. Very responsive. On time. They absolutely wanted my business Nice people. Well worth the money. I will contact them again.

John Rafacz

5 years ago

Zac arrived on time and was very professional . He was very thorough in his analysis of my HVAC system and answered all my questions, thus putting my mind at ease as to how long my current system would possibly hold up before needing replacement. I will consider Zac's company when the need arises.

Brent Martin

6 months ago

Sam with StrongBuilt removed my decades-old, corroded toilet and its underpinnings, and installed a new company-provided one. Sam was cordial and did a fine job. The entire price (combining service and new toiled cost) after the job was completed was precisely as he had quoted before any work had started.

Larry Williams

3 weeks ago

This is not a complaint about the technician but instead about the ethics of the company owner, Brandon. Strongbuilt will charge you an absurd price for minimal work. Details below. True story from July 2023.My 84 year old father had been without AC for a few days. The technician replaced an expired compressor capacitor. Plus added a hard start kit due to high current draw. You can buy both of these parts from Amazon for less than $50. Total bill rom Strongbuilt was $859. Less than 30 minutes of labor, less than $50 of parts. $859.When I called the owner, Brandon, to dispute the charges, he had no remorse, and attempted to dispute the cost of the parts. Look it up yourself. 80/5 uF cap, and hard start kit for a 4 ton AC. I asked how he can justify $800 for less than 30 min of work. He said that’s what it costs. Their hourly rate is about $1600 per hour.They won’t tell you what their hourly rate is on the phone. But now you know. They won’t tell you what a typical cost is for a simple repair. But when you get your $800+ bill, you’ll have been warned.After multiple calls, they did refund most of the money. I made the repair for my father myself. You can too. Watch a YouTube video. Save yourself the headache. Or call a reputable business, but don’t call Stongbuilt.

Paul “falcon” Oakgrove

a year ago

Jeff and his helper found that the expansion valve was not working. They replaced it and the a/c started working much better.Jeff Gray came to my home because the a/c kept running for a long time. He found that the low speed on the fan was too low. He made an adjustment and now the a/c run less often and also run much quieter. He also found away to reduce the noise from the condensate pump.

Deborah Davis

3 years ago

Many thanks to Chad, Benny, Elijah and Eric for all the hard work they did installing our new heating and air conditioning system. In addition to being on time and addressing our concerns they were friendly, fun adding up to a good experience. Benny gave up a couple hours of his family vacation to make sure the installation was complete!

Jodi Harris

2 years ago

Strongbuilt has a fantastic team that is very customer oriented! The office team asks clear questions to ensure they send the best team to your home for the service(s) you need. They send a picture and details about the technician that will be arriving at your home approx 30 mins before they are due. The technicians are professional in that they introduce themselves and ask you to explain and show them what your concerns are before they inspect. They provide a clear and concise explanation of what they find and the steps required to fix the issue. The whole process is just so straight forward that it really helped keep my stress level down! They are a pleasure to work with and I would recommend them to everyone!!

maria vega

3 years ago

Started with a service call on a 21 year old unit. It was time to replace. Brandon Schamahorn fit me in the same day to right size my home; no pressure! New team led by Jeff Wenzel installed next morning. Within 24 short hours of my original call, I have a whole new system beautifully installed! Great team and super personable.

Colette Graddy

3 months ago

Sam called before arriving, arrived when promised and was highly professional. I will definitely contact them again.

Tim Bruchman

6 months ago

Have had StrongBuilt work on my house for plumbing and HVAC for years. Only guys in Tucson I will use. Affordable, professional, on time and easy to setup appointments.Ask for RJ, he's the best.Best guys in town!

Wanda Lauerman

2 years ago

This is a second review. I continue to receive the best service from Strongbuilt Plumbing. They are reliable and so experienced. The service tech we had this time was Albert. He is very professional and got the work done quickly. I will have Strongbuilt back again!I have had the best plumbing experiences with this company. They are professional, honest, fairly prices, and know what they are doing!Still calling Strongbuilt for plumbing. Still 5 Star.

Debra Bakken

5 months ago

Technician Anthony was on time, gave good service, and clear explanation of the repairs needed. His work was quick and complete. We always use Strongbuilt for all our plumbing and HVAC needs.

Brent Beyerle

a month ago

Bought a new AC united furnace 3 years ago.

All repairs under warrant have been honored without question, outstanding service from every tech we've seen.

Daniel Bushery

2 years ago

Fast and professional. Got to me the same day, fixed the issue the next. Alberto did a great job and was a true professional.

Jasmine Holloway

4 years ago

I had a terrible clog in my kitchen sink that was dripping out underneath and then cascading onto the floor! I called Strongbuilt Plumbing and from the very start I just knew I was in good hands. They took down all of my info, set up an appointment time, and explained the process. Ten minutes before my appointment time my WONDERFUL plumber Eddie Cervantes texted and then called me to let me know they were on their way! I'm used to waiting for technicians but to have one show up a few minutes early and text and call me...WOW!! Eddie and his fellow worker looked it over and even asked if there was anything else that needed fixing! Well yes now that you mention it I have a problem with the toilet in the guest bathroom. The price was more than fair and the workmanship was beyond my expectations! Both men were very knowledgeable, proficient, polite, friendly and so kind that by the time they left they felt like family to me. Like two of my own best children, the kind an older woman like me would brag about to her friends! I have found my now and future plumbing company...Strongbuilt Plumbing is the best!

Brian Morgan

3 years ago

What an amazing experience! Joshua Cicso arrived within about 2 hours of me calling on a Saturday, and he was an absolute pleasure to talk to. He spent about 3 hours with us explaining all the different options for a new HVAC system for our house. By far the best experience I've ever had with a contractor! Strongly recommend this company!

Ruiz

3 years ago

I honestly am very happy ! And recommend this company I called around and out of all companies this company had a reasonable price & seemed professional since the start . When they sent out someone to give us an estimate we received a via message with background information and with a photo of who was coming out which was different then any company and thought it was pretty cool that they did that . We got Mitch Brown and we were very pleased since the start even before he started working on anything I could already tell that this guy was very interested in our situation and that we called the right place and got sent the right person for the job. We previously had another company come before Mitch & were very unsatisfied & disappointed in the conditions this company left us in, Mitch with no hesitation was very caring and willing to pick up after the mess Rotor Rooter had left us . Since the start Mitch was very friendly & respectful & professional and you could tell he truly cares about his customers . Next day we scheduled him to get the job done and honestly I can say that I cannot thank him enough he went above and beyond and made a very stressful situation not so stressful he got the job done like he said he was and charged what he said it would be . I never felt like I was being forced into anything or felt like I was making a wrong choice with this company . I seriously have no complaints and I strongly recommend this guy he seriously needs more recognition for what he does and even a raise honestly because someone can have a job but to truly love your job or what you do and care for your customers is rare .Thank you Mitch Brown for your service if I have any problems now I know the person & company to call !

Tommy Sanford

3 years ago

Jeff Gray of Strongbuilt Plumbing & A/C performed an in-depth review of our two heat pumps. We are having issues with both units. He determined that due to their age (15 & 18 years) and the maintenance required that it was not cost effective to repair them. He suggested replacement. He was very detailed in his investigation. I appreciate his thoughts.

Julie Wright

2 years ago

The company was responsive and we had an appointment the next day to install new faucet and plumbing under the kitchen sink! Mitch Brown is an amazing technician! So knowledge. He answered my 101 questions and even gave me more information. Very positive experience. Quality work. Will us Strongbuilt again and will alway ask for Mitch!

Damian Wolz

2 weeks ago

I want to say that Jose Bejar was very professional. He was meticulous in his work and wasted no time at getting to it. It was a very hot day and Jose got to us around 4:30 pm so it was the tough part of the day. Jose was meticulous with his work and would let us know if there was anything required after his inspection. I recommend Strongbuilt for all your HVAC needs. Their service has always been top notch.

NuttyNate54

3 years ago

This is the third time we've had Mitchell out for one reason or another and as always, he did a fantastic job. His customer service is excellen, and he went above and beyond to make sure my grandpa's concerns were addressed and fixed to his satisfaction. Another job extremely well done. Thank you!

B Atkinson

4 months ago

04/14/2023We recently had a sewer problem. Contacted Customer Service and they sent Dave Tobara out to use the snake to clear the line. It ended up that the sewer line was broken and so sent another technician Charels to use the camera. We got an estimate on installing the Perma Liner, and decided to have the work done.Dave Tobara and Logan came out and dug the hole for the equipment and also were responsible for installing bi-directional clean outs and filling the hole back in. Dave Tobara and Logan did an excellent job and went above and beyond to help our situation. We really appreciated the professionalism and care for the customer.I would also like to give Dan, Chase and RJ for their professionalism on the installation of the perma liner. They kept us inform of the progress and what was being done every step of the way. We appreciate that the customer was kept up to date.We did have a few problems with this contract, but Strongbuilt gave us compensation for the difficulties on this job.Again, Dave Tobara and Logan were great as well as Dan, Chase and RJ.B Atkinson11/23/2022Kevin Norton came out and did the annual 20-point inspection on the heating/AC. He was great!!! Gave use updates on how everything was working and corrected a couple of items. He also suggested a Home Surge Protector, we went head and opted to have this done. Kevin and Seth were very professional, and the installation did not take any time at all. Now our home is protected.I would recommend Strongbuilt for Heater, A/C, surge protectors, water heater and general maintenance, they are a great company09/27/2022Had a new hot water tank installed by Bobby. Great job, he explained everything to us and clean-up was great. I would really recommend Strongbuilt. We now have had A/C, Heater and Hot water tank installed. Love the service.07/17/2022The thermostat was blank, so we had no A/C with the temp outside over a hundred. Called and there is Tech named Anthony Moreno was out in a couple of hours.Explained the problem and he know right what to fix, took him less than 15 mins.The Service was excellent!!!!Love this company.03/09/2022We had StrongBuilt install a new A/C and heater. The technicians Karl, Kyler and Curtis were the best. They kept us informed every step of the way. This was a great value, we checked around and compared.The clean-up was also great, you could not tell they were here.Included is what StrongBuilt calls Panda Care, this is a maintenance of the A/C and Heater twice a year and includes plumbing.I would highly recommend StrongBuilt.

Carol Peterson

a month ago

Advance notice of arrival. Very professional and knowledgeable. Great personality.

Braden Monson

2 years ago

Great company. Caesar did a great job. Spent time needed to check HVAC and to explain what needed to be repaired.
Will be using them for now on.

WILLIAM NOVAK

a year ago

I'd like to thank your team for the fast response time and excellent service. My airconditioner stopped working over night. I called for assistance and a technician, Jeff, was out to assist me by 9am the same morning. He diagnosed the problem and presented an honest clear-cut set of options to solve the issue. Thank you Jeff for your excellent service!

Roach Pear

a month ago

Terrible customer service don't tell you when they're gonna arrive must wait for him somewhere between 8 and 5 in the day workers. Do a great job management sucks?

Tari Hatton

3 years ago

Thank you Jeff Gray-for showing me what needed to be fixed, fixing it and explaining all you did. Thank you for being professional, answering all my questions about my AC units and helping me decide what to do. We will definitely be calling you back for the next job! We will share your name and number with family and friends who express a need with AC issues

Patio Cover Designs By S

2 years ago

WOW! I called Strongbuilt this morning because my AC stopped working last night. They were so professional on the phone, they were able to get a technician to my house in a matter of hours! The 2 men that showed up (John Huckaby) were amazing! Clean, polite, courteous and didn't treat me like I didn't know what I was talking about (especially since I'm a woman). They were respectful and were able to figure out the issue immediately. It was a super simple maintenance issue that was easily fixed. My husband and I own our own business and we understand first hand how important customer service is, we get asked all the time from our clients if we have recommendations for plumbing. We will be recommending Strongbuilt from now on! We love that this is a veteran owned company as we employee veterans as well. You guys keep up the great work, we look forward to working with you.

Laura Digan

11 months ago

Nothing was draining in my townhouse so I called StrongBuilt. All tub drains, sink drains, toilets, ect. were stopped up and it was a Sunday evening. Jose let me know when he would arrive and followed up with the report and pictures of the pipe blockage. I had tree root growth inside the pipe to the main sewer line. I was back to normal in no time. I recommend Jose and StrongBuilt to anyone with a serous or simple plumbing issue.

Cheryl Weller-Anderson

3 years ago

As we had a mystery issue, I can attest that Strongbuilt and their technician Mitch worked diligently - 3 visits total - to pin-point and get the plumbing issue ultimately resolved. I cannot praise highly enough the quality of work, professionalism, and excellent customer service of this company and its technician Mitch. Thank so much!

J D

2 years ago

Brandon Schamahorn was attentive to my many questions and helped me make the choice to go with Strongbuilt . The team finished my install and they were clean, fast and professional. I will be calling SBP for my future needs.

Tom Smith

5 years ago

Purchased angie list off for A/C check out and one pound Freon for $38 on 3-30-17.DO NOT USE THEM IF YOU’RE A/C UNIT IS ON ROOF AS THEIR LADDER CANNOT REACH IT. Went very badly. When making appointment for first time, notified them that A/C unit was on roof and should come with ladder. Turned up without ladder so had to reschedule. Gave me one year free maintenance service contract as compensation. Second time said ladder too short to reach roof; could have put another ladder on stairs but said was unsafe and I respect their right not to perform acts they consider unsafe. Refunded thirty eight dollars paid but after four months I still have my A/C unit is still not serviced and offer of one free year maintenance voided. The service person also wrote up a statement and had me sign it; in retrospect, I should have refused to sign it but I was in hurry and late for my doctor appointment so I signed it, which they will probably cite if they respond to this review. I live in two story condo and A/C unit is on roof. I have had it serviced before by COOL BREEZE twice on 4-7-17 and 5-25-17 and by INTELLIGENT DESIGN on 7-24-13; none of these companies had problems accessing A/C unit on roof and used ladders that reached roof so will stick with these companies in future.\

Judith Ringnell

2 years ago

John and Pedro did a fine professional removal of our old system, and a great installation of our new HVAC and water heater. They were friendly, efficient, and hardworking. A job well done. Brian and Alex Valdez did a professional job of cleaning, repairing, and sealing our ductwork. I'd recommend them anytime. Strongbuilt RULES>

Tracie Murray

a year ago

I am having a bathtub faucet replaced in an older mobile home, Anthony Garcia is my plumber, he was on time and very nice. He evaluated the situation then told me what needed to be done, I will be getting a new faucet on Wednesday, so far I am feeling good about choosing Strongbuilt.

Cynthia Gamble

5 years ago

Extremely please with Strongbuilt Plumbing and Air! Jessie is outstanding and very experienced. He's very friendly and answers all questions we had. Fred is very friendly and helpful. We will certainly use this company for all of our plumbing needs! And, thank you John Mancini, for your kindness and attention to our needs!

Aaron Minefee

6 years ago

This is one of the best plumbing and AC companies in Tucson. They show up on time and do amazing work with outstanding craftsmanship. I highly recommend them to anybody that's looking for a trustworthy and honest plumbing and HVAC company.

Kayur Shah

2 years ago

I received great value on a solar panel system and furnace install. Vinny and Bill and their team, Dominic and Benny, did a great job on the furnace install. They were very responsive, very professional, and took care not to make a mess and leave the area cleaner than they found it.One thing I really appreciated was the proactive service. They saw a big snowstorm and cold weather was coming in and on their own initiative called me to speed up the furnace install date well before the planned solar install date so I could have a new furnace before the storm. I look forward to finishing the project and getting solar installed.

Tameka Gonzales

2 years ago

I had an appointment for friday and I got a call around 2 that day saying that they will not be able to come due to other customers needing service more than I do. My appointment was a maintenance and I understand that other people didnt have ac at all but I did wait a week for my appointment. Anyhow they reschedule me for the next Monday and she said she would put me on the list of NOT to reschedule. So I waited for them again but this time no one called me. Not even a courtesy call!! I waited for my appointment time and this was the case of no show, I could have called someone else. Instead of waiting for nothing!

Michael Taylor

3 years ago

Adam arrived at our house promptly and was friendly and courteous, He clearly explained what he was going to do. He ran a diagnostic test. He cleaned our filter, coils and added refrigerant. He also explained other issues for future maintenance and offered options on repairs, Adam concluded his visit with information about Panda Care. Overall, he was knowledgeable, professional and very pleasant to meet.

Alfredo Mesa

2 months ago

Prompt and courteous service. Ruben found the issue, provided an estimate and fixed the problem! He took pictures of before and after and now I’m sitting in a nice cool home !!!

John McLeod

4 years ago

Wow! Adam was the first rep to come look at our HVAC system which needs to be replaced. He asked pertinent questions and looked at all aspects of our system. He actually removed the return air registers and measured the ducting that the air actually went into. Huge discovery. We had plenty big enough registers but the ductwork behind them was lots smaller so our 5 ton unit was actually only able to get 2 1/2 tons of return air. The unit was starved for air, worked too hard etc. This explains why we've had to do system replacements way too often. Next Jordan and Adam came back together to go over plans to actually do a remodel on our return air system etc. It involves some tear out, re-framing, ducts etc. These men both think, communicate really well, are really friendly, and confidence inspiring.We LOVE Strongbuilt because of Adam and Brandon.

Mary Marcella

5 years ago

This company is great! from making the appointment to the service. I was notified when they were coming and actually came on time. The tech Zac Sharpe took the time and took pictures of any issues I had with my furnace. I would highly recommend this company

Lou Doganieri

4 years ago

We had an excellent experience with the service staff came to our house one time, with a professional style, and extremely engaging and positive. They were also very clear about how I can get the maximum life out of my equipment, and some upgrades that they thought might actually enhance our experience with the hot water heater.

Yvonne Shealy

2 months ago

Strongbuilt installed my HVAC in 2018. It has a 10 year warranty. I had to have it repaired this past weekend, Saturday. The technician, Seth came out displayed his expertise and fixed it quickly. We had a discussion on the warranty. I paid with the agreement that we would get it settled the next week. Brandon called me on Thursday and explained the maintenance was under warranty and refunded my money. Thank you!!! I appreciate you calling and taking care of business. That is how all companies should operate.

Howard D

a year ago

Outstanding plumbing expertise and customer service. Plumber was prompt, courteous and professional. A Veteran-owned company that provides veterans discounts.

Julie Novak

a year ago

Contacted for a quote and the got back to me very quickly which many other companies still haven’t gotten back to me and the job is done. Lisa in scheduling was so nice and friendly. I really appreciated her assistance. Michael was my vent tech and he was great. Clean, courteous, put up with my three big dogs. Got straight to work and finessed ahead of schedule. Friendly and informative, gave me good info on other products I was asking about. 10/10 would recommend the company and the tech.

Regina Parker

a year ago

I live in a home that Strongbuilt did work at. This company was hired and paid in full up front by my son-in-law and daughter at their residence, the DeSisto home. I know the troubles that they incurred dealing with company over the 10 months it took to do work contracted. Communication between Strongbuilt and my son-in-law was at best pathetic. My son-in-law kept very detailed notes of the Communications and photos of the work (or i should lack of) over the 10 months. I realize that 'some' of the time issues can be related to 'pandemic' issues but that isn't even the main complaint. There were plenty of customer service issues that lead in complaints. Their staff constantly would have different comments and or criticism of each other, the plumber did it wrong, the electrician did it wrong etc. They took equipment ( swamp cooler) that was to be used in conjunction with AC Unit, without compensation, they left a trench in the yard from the street to the house for months that was dangerous to the children and neighbors. They cut the cable line on two different occasions and then denied doing it even though i was at the home and watched the workers do it. The homeowners tried to resolve the issues with Strongbuilt and after getting completely different stories from the various persons in charge were forced to file complaint with Registry of Contractors and ONLY after that did Strongbuilt finish the job, fill the trench and repair the damage done to house wall. This company had a good reputation which is why my son-in-law went with them. In this instance they did neither reputable work or customer service. I do not and will not recommend this as a option to anyone I know for work to be done at their home. I also find it in poor taste that the company has lowered them selves to instead of correcting wrongs has felt it was wise to attack the homeowners, friends and family because they reviewed a company that fell far short of professional work and service.

Mad Cap Studios

a year ago

I had Sal from Strongbuilt out to help clear my line to the septic tank. I had an issue where my clean out was placed in a very tough spot to get to. Sal and I figured out a work around and he knock my problem out in no time. Because Sal went above and beyond, Strongbuilt will always be my first call from now on

B. H. Moore

a year ago

Nothing like have family for Thanksgiving and the main toilet plug. StrongBuilt had their tech out as soon as he finished the project currently on. Quick, thorough, and friendly. I am on their maintenance program. I appreciate having them at my back. 6 Stars.

robert phillips

a year ago

I called today to schedule an appointment to have maintenance done on my air conditioner heat pump unit, I was told I couldn't schedule an appointment because I had a balance of $1,000 outstanding from 2 years ago.I talked to three people, who kept telling me that I owed a $1,000 on a balance. I was finally sent an invoice that said I had paid my bill, but the people at strong belt kept saying I owed them $1,000.One person finally did get back to me and said the manager cleared it up and I don't owe any money is it okay to schedule an appointment.How can I do business with somebody that can't even keep their books in order, how am I supposed to have trust in somebody to look at my units.If you want to do business with a company that can't keep their books in order, and can't be trusted go ahead and schedule an appointment with strong built.I do not recommend them at all.I just got a call from Brandon, seems they (strongbuilt) thinks my review is unfair after reaching out to them to schedule a appointment 3 times, and they wouldn't let me schedule anything till I paid a bill I paid 2 years ago. And they wouldn't believe me that I paid my bill, after the 4th conversation I was allowed to schedule appointment.Would you?

randall grohman

5 years ago

A/C went down late on a Friday. Did some searching via BBB and Angie's list for reputable and well-rated businesses and called Strongbuilt (among others) early on Saturday morning. The technician, Matthew, called me shortly thereafter to schedule a visit on that very Saturday morning. He took a look at my system, thoroughly explained how it worked, what was wrong and what was needed, and gave me a quick and reasonable quote to replace what needed replacement. Thanks to his input, I got the old works back online to limp along until I could arrange the replacement. Quick response, efficient and cordial - outstanding service!

Girl Arizona

a year ago

2022: My 20+ year old HVAC system and water heater was recently replaced by this company. A very professional team of technicians, Victor, Mike, Seth, and Brian did an excellent job installing the new equipment. We are very happy with the results. We can't get over how much quieter the AC unit is. All the equipment is working efficiently and we're very happy with the service provided by Strongbuilt. Great warranty, too!2020: The blower motor on our AC unit died at literally the worst time of the year. Strongbuilt responded quickly with a replacement. The technician, Cesar Tejeda, was very professional and knowledgeable. Would definitely use them again.

Michael Bissontz

4 years ago

I had a problem with a slow draining toilet, tried snaking it myself a couple of times but couldn’t break through. Although Strongbuilt Plumbing and Air was pretty booked for the day, I was told they would send a technician by the end of the work day and even called to say the technician was running late. The technician, Mitch, arrived with a big smile even though it was late in the afternoon.After snaking the toilet a few vigorous times,Mitch was able to free the obstruction and get things flowing again.Mitch explained the situation and assured me that if the problem reoccurred he would return and take any necessary steps to resolve the issue and deduct the amount paid so as not to charge for two trips.It’s good to know there is a quality plumbing company to call with an experienced, friendly technician available to get things working again.

Cynthia Vaughn

2 months ago

Mike S and David M were very friendly and helpful. They stayed until the job was done. Would highly recommend to anyone needing AC services!

Timothy Gagen

2 years ago

Other repairmen didn't identify the problem, nor did they fix it. But, Dominic knew his job, did the diagnostics and identified 2 failing components that kept causing the furnace to shut. I live in new construction and unfortunately was out of warranty.Polite, respectful, efficient and effective....even so kind as to lend me space heater as it was after hours. Excellent communications from this man. I'm definitely the first to complain about bad service, but am making a point to give this man a well deserved compliment for a great job. Thank you. I hope Strongbuilt recognizes this talent. He makes your company look good and me want to recommend it.

Colleen McArthur

4 years ago

We use Strongbuilt for both plumbing and air, and are impressed with their level of service. All the technicians have been prompt, courteous, and thorough. I also like receiving a short bio on who will be providing the service, it's a nice touch.

Patrick Mares-Ziehmn

3 months ago

Yesterday Chase, Ethan, and Travis installed a new a/c unit and furnace. They did an awesome job. Professional from start to finish. They were respectful of my house and were very communicative as the job progressed. Their teamwork was great as was their attention to detail. Chase was the lead and he made sure everything was both technically and aesthetically immaculate. You could tell they took pride in their work. Upon leaving, you wouldn’t have known any work had been done as they cleaned up their mess.On the quote and sales side, Brandon was so nice to work with. He was also professional from start to finish and didn’t try to up-sell. He listened to what we needed and desired and he made it happen within reason. He was straightforward and didn’t play games.It’s never fun to buy an a/c unit as they are not all that exciting and are expensive. However, if you ever need a professional, reliable, and straightforward company I recommend Strongbuilt. My parents had a very similar experience with them 4 years ago, and I am so glad I picked them as well.

Matthew Horejsi

4 years ago

From the very first visit to last day of installation of the new unit. Strongbuilt has been great! We loved the service we received with them! Josh is a great and honest guy. We felt very comfortable with his recommendation in buying a new unit. He immediately provided us with a portable unit he had in his truck. The installation crew was professional and respected all my wishes. Installation took longer than expected and they had to come back a second day. But it was definitely NOT their fault. They ran into some issues that delayed the process. The guys worked really hard in the Arizona heat. Did not take any breaks! I highly recommend Strongbuilt they are very professional and efficient!

Charles Stevens

2 years ago

Excellent service at a great price. We shopped around, received several quotes and Strongbuilt was the best overall for installing 2 new ACs and 2 new hot water heaters. The team was professional, answered all of our questions, and completed everything in a day. Overall, it was a great experience.

Lewis Tenney

3 months ago

Tech was professional and was extremely knowledgeable. Determined the problems and told me the repair options and cost. Five star service.

Mugzy Bernier

3 years ago

Called Strongbuilt this morning for a leaking toilet between the base and the floor. I was given a 3 to 5 pm window. At 430 I called and the response was the plumber will call you when he is 30 mins away. So here it is 715 pm, no call no show. I'm not sniveling, just saying that this is a bad business practice. Will not try to hire them in the future. PS. I called the office at 630 pm and the answering service took a message. Still no call back.

KAS

3 months ago

Josannio was very courteous & professional. He went above & beyond explaining different aspects of the A/C unit, by answering all of our questions. He treated us & our property with dignity & respect. He is someone I would call repeatedly to work on any of unit.

Robin

3 years ago

Thank you so much. The install is beautiful. There were hiccups, but Mike and Brandon were understanding and patient and made everything right. Thank you to our electrician, Rick, who went way above and beyond to do a super nice job.

Raina Lizarraga

2 years ago

We just had Strongbuilt come to our home to give us info on solar and check our very old and worn hvac. They were not the first people we had come out and we are so glad we called Strongbuilt.They were friendly, professional, on time, answered all of our questions and gave us a better deal than any of the other places offered.We are actually excited about getting these home improvements done with Strongbuilt. Steven, Brett and Patrick are amazing!Plus this is an American Veteran owned company, which makes it even better for our family.

davidcohnkettlebells

4 years ago

Jeff was my technician and the folks who answered the phone to make the appointment gave him the relevant information about my pilot light not staying lit on my water heater. When he got here he performed his standard diagnosis, ascertained the problem (defective thermal couple), and replaced it, all under 30 minutes. A handyman had installed the defective thermal couple as Jeff found no issues with the installation, just that the thermal couple was not sending electrical current to the meter box to keep the gas flowing to the pilot light. He was extremely professional and courteous. I would recommend him to anyone with a hot water problem!

Cindy Ward

a week ago

Strongbuilt made my day with Cesar Lopez arriving same day from my call regarding a slow drain. Very professional and explained everything as he worked his magic.
Thank you!

Pat Syring

9 months ago

Our technician was very polite and helpful. He did a great job and will definitely use Strongbuilt in the future

Frank Perez

2 years ago

Anthony was very knowledgeable. He explained a minor problem with thoroughness. Thanks03/31/2021: Cesar came with another technician to review my summer start-up. They were very efficient and changed my filter without me having to ask. Much appreciated. Thanks

Chubawuba Adventures

2 years ago

From start to finish Joshua Cisco was extremely knowledgeable, friendly, and professional. We truly enjoyed his visit with us; his personality was what closed the deal.We believe Strongbuilt Plumbing & Air gave us the best deal for the services we were looking for; their life time warranty is unbelievable, and their Panda care maintenance is great for peace of mind. We are completely satisfied with this company so far.1-28-21Still loving Strongbuilt. We had Jeff as our service man for HVAC maintenance. Jeff was polite, professional, and very knowledgeable.

Jana Champion

3 years ago

Mitch was excellent. He fixed all the plumbing issues and was very respectful of our home and the social distancing. This was my first time using Strongbuilt and I will definitely use them for all my plumbing needs. Cannot say enough about how fair the pricing was as well.

Bob Weber

2 years ago

Great company and service tech's. Technician Josh came out today form semi-annual service. He was extremely personable and professional.He did a thorough test of the system and answered all of our questions with respect to continued maintenance. Mentioned to my wife after he left our home that it has been great to work with this veteran owned company. Their pride and professionalism really shines through. Great job! Thank you.

Keep Kelley

6 months ago

Bad experience with this company. I called them out to look at my heater and was told that I needed new fuses to fix the problem. The technician didn't have simple fuses on his truck so he told me to buy them and install them myself. He didn't even offer to come back with fuses to install them for me. After buying new fuses I installed them myself correctly, but of course it didn't fix the problem. I contacted them back and they said they couldn't help me unless I paid them to come back out again even though they lied to me the first time. I had another company come out and actually find out what the problem was. It was a bad thermostat, yet their techs couldn't even figure that out. Don't use this company.

Jon Cook

a year ago

The two guys who came were very professional and friendly. They quickly got to work and finished in just under 2 hours. I would recommend this company for any future duct work.

Aubrey Anglemyer

2 years ago

Communication is wonderful and service is reliable, professional, and high quality! I don’t have to worry about my AC needing repair because I know I have a great company to rely on for anything I need! Jeff is a highly professional and knowledgeable technician and I’m glad to have been able to work with him multiple times.

Jerrold Swain

3 years ago

Mitch contacted us to advise he was minutes away. He also included information about himself and his experience. With a photo. Great idea.He arrived and introduced himself and his helper. I gave him a tour of what we needed done today and he was able to determine the cause of each issue and the remedy. I then asked about two larger issues which I did not necessarily expect he could work on today .But Mitch examined the problem and traced it back to it's likely cause. He tested his theory and set about to correct it. He drafted a plan to address the smaller problems and the larger one too. He both assigned work to his helper and followed up to make sure he was equal to the tasks. Mitch worked on the kitchen first. He corrected that and corrected some previous work that he considered improper. The final problem posed a number of barriers to a smooth solution. He worked like a bulldog, teaching as they went, and reached a proper solution. His work is through, efficient and neat.I am very impressed with Mitch's work ethic and his technical abilities.He seems to have loads of effective experience and he is a good teacher.I am very pleased with Mitch's work and we hope to have him on future tasks.

Robin Furman

6 months ago

I called for an estimate for a complete duct replacement for my house. Jeff the installation manager came out and gave us an amazing quote. The work was scheduled for two days within a week. The crew was just very professional and polite. Chase, Mike, and Karl were great. They really knew what they were doing. Answered any questions I had and if they couldn't they were honest about it and referred me to the person who could. They were fast and efficient and cleaned up afterwards. I WILL use them again. I also recommend them. I have never been so satisfied with a contractor. The best thing was that they were honest right from the start.OK So I have had needed to have some more services since the last review and well to be honest THIS IS THE BEST COMPANY EVER!!!So I had an electrical issue and called them and they sent Curtis Sindorf out and just wow. It took him a little while but man he found the issue. He was very professional like the last crew that came out. Also polite. He new what he was doing. I just found a leak in my kitchen that started yesterday. I called them this morning and had someone at my door in less than two hours. They sent RJ Lizarraga who was very polite with all my millions of questions. Unfortunately I was informed that this was a bigger problem and that there would need to be a restoration team sent out and WOW within 15 minutes of him explaining what the process was going to include the ball was rolling. I have used this company for three DIFFERENT issues and with everyone it has been just the best. So hassle free so under the table hey this needs to be included and will cost this much extra. STRAIGHT SHOOTERS IS WHAT THEY ARE. WILL CALL FOR ANY OTHER ISSUES. Will let you know how this goes. Good so far.

MIKE LEVY

4 years ago

My repair tech Josiah was just the man for the job ,on time courteous and very knowledgeable .Was able to fix a sink leak after my remodelers broke a pipe . Ive already have referred strong built to a family member thats planning on calling in the near future.Thank youStrong built and Josiah for a job well doneMike L

Dan Williams

2 years ago

I am having a whole house water filter that I prepurchased installed, so I called. The estimator was professional and I accepted the bid via email. The dispatcher responded and I explained when the filter order would arrive. Unbeknownst to me, they scheduled an installer to come out without confirmation from me. When I tried to reschedule, the dispatcher was quite unprofessional. I reached out several times to speak with a manager with no success.UPDATE I am thankful for not scheduling with this company. I have another plumbing contractor coming to install the unit at a cost less than half of Strongbuilt’s bid. Buyer beware and get additional estimates.

Angie Heredia

10 months ago

First of all they came out for clogged drains Sunday Labor Day weekend. On time and communicated when would arrive. After a camera ran, found our pipes were in pretty bad shape. Not news to us as we’ve had trouble for about 4 years, and previously had cameras ran, and even to our unprofessional eyes could see how badly pipes had degraded since last camera. We agreed to have them come out and complete an extensive job we’d been putting off. They’re estimate was the same as Cummings 4 years ago which surprised me with inflation this past year. 3 separate crews came to our home, the excavators, the crew that worked on the kitchen lines, then the final crew that did main line and yard. All employees were polite, friendly and a pleasure to have in our home. We always knew when they would arrive ( we have dogs etc, making sure we’re home) and ALWAYS cleaned up at the end of each day, shut gates and left our home how they found it. I certainly hope we don’t need a plumber after this, but if we do, this will be the company. Charles managed everything and provided everything we’ve needed for what insurance coverage we can get reimbursed for . Recommend 10 out 10!!

Amanda Everett

5 years ago

Five stars isn't enough! He needs six! Matt Uselton came to our rescue today! We had two clogged condensation pipes which created leaks in the ceiling around light fixtures. Matt was very knowledgeable, professional, personable and efficient. He took pictures and explained everything that was going on in our air conditioning system. After giving us all the information, we felt very confident in our choices. We were very impressed with Matt and will continue to use Strongbuilt for all our future needs!

mike mcintire

3 years ago

Recently I had an HVAC unit replaced. Jeff W and Brian V came to do the change. They did a great job, fast and professional. The unit works great. I would welcome them back any time.

Mackie Torres

3 years ago

The technician that you sent to my home was excellent. The job was well done. The appointment time were not even close. The main issue I have is that ther technician did not wear a mask and I felt vulnerable. I know the country is opening up but the masks are still strongly urged and a 6 ft. distance to curb the pandemic. I would call this company again as I have used them twice now and am happy with their work. However, next time I would insist on a mask and 6 foot distancing.

Don Petrie

9 months ago

Korey was very friendly and got right to work. He answered my questions and helped me feel good about what he was doing. He did what I needed and was in and out quickly. Thanks for a job well done!

johnnie seballos

4 weeks ago

Very professional, timely response, very good value. Technician, Jason is very knowledgeable in his profession . Will definitely call Strongbilt as needed.

James Eilert

3 years ago

Leaky kitchen faucet. Mike arrived with Jack (?), trainee, as scheduled. Told them both to leave the booties & masks as I would maintain my distance & disinfect when they were done. Apparently these valves change periodically - new one every year for Delta - but they disassembled & went off to get the part. Reassembly took no time at all. Most pleasant experience. Recommended.

Steven Givens

9 months ago

Patrick was excellent in his removal of old bathtub handles, faucet and interior parts for all. Even having to go and purchase the new replacement parts, total time for the work was 90 minutes at the most. StrongBuilt is outstanding!

Vijay Rastogi

3 years ago

Recently Strongbuilt Plumbing has installed a new water heater and Enviro water filtration system for us. I am pleased to write this review and give them five stars for good quality work, reliability, promptness in providing the needed services, professionalism and mannerism. The best part was that they did not ask any payment in advance. I would like to thank John, Eddie, Bobby, Tonya, Jose , Jeff and Jennifer who were constantly in touch with us while the process of installation was going on. I have no reservation in recommending Strongbuilt to others.

Phil Billings

a year ago

Service on old system explained what needed to be repaired. We then went to a new system with a solar panel. The solar panel could not get installed with the HVAC system because they did not get approval from the HOA. The installers were here 9 hours. The system operated well when tested. Having trouble connecting the Wi Fi on the thermostat. On the 20th they cleaned the duct work and aerosealed them. The guys were here 6 hours and never took a break. So far all has been installed well. The solar panel wasinstalled on the 26th over 7 hours. The system is working fine. The thermostat has had three different error massages related to the wifi used with the phone. A technician checked the thermostat and will seek advice from the office. The thermostat still has error massages. Well, now it seems they do not know we purchased a unit from them. For five days no one comes here to make a small repair. Very disappointed

Judy Sanders

a week ago

I had a new ac system installed in August. The whole process from purchase to installation was professional. Everyone knew what was being done through the whole process. I have never seen a company so well organized. The technicians knew what they were doing and kept me informed every step of the way. My only problem is that I can't sleep because the new system is so quiet. I also had a plumbing problem and it was resolved at the same time. I will definitely use them again.

Brenda Lawson

9 months ago

We called about our heater fan running all the time. The tech came out and ran some test and said it was our mother board and he had to order one 900.00 dollars. He left and my husband found the warranty on the unit so we called the company who installed the unit and the mother board was fine. The tech from strongbuilt tried to bill us for something we didn't need. Shame on him.

Elizabeth Coughlin

4 months ago

The hvac tech, Anthony Moreno, was professional, personable, and efficient. The price for an AC tuneup is unbeatable. Very happy with all of my contacts with Strongbuilt Plumbing, Air, and Solar.

Alan Gottschalk

3 years ago

Very friendly, highly qualified, efficient employees. Scheduled for same day service and was able to get system running in a few hours. Tech was able to find part for old system, pick it up and return within hours to fix system. Very impressed with service. Just added new split system for whole house. Wonderful service, great company to deal with. Office staff and field techs are very motivated, knowledgeable, and highly professional.

Tom McCreery

2 months ago

I called Stongbuilt around 8 AM to request a service on my home air conditioner. A profession and courteous technician was at my home before noon who quickly diagnosed the issue are repaired it. Great service and they gave me a military discount.

Kris Slaney

2 years ago

Our air conditioning recently stopped working during the hottest week of summer and I called Strongbuilt at 6:30 a.m., not only did they answer the phone at this hour, but they were super friendly and helpful. I was prepared to wait for a technician due to the heat wave we had been experiencing, however I received a follow-up call at 8:15 a.m. to confirm I was on the list and my technician would be calling soon when he was on the way. Jeff Gray arrived at 10:30 a.m. and diagnosed our AC issue within 10 minutes, we needed a replacement part and he even checked to see if there was still a warranty on the unit and there was so we only paid 50% of the part cost. Jeff was pleasant and knowledgable, he educated us on the importance of servicing the unit and the affordable plan offered through Strongbuilt, he was not pushy at all, just let us know it was available if we were interested. We were very impressed with the level of service and timeliness from this company, we decided to go with the one year service plan and look forward to working with them in the future.

Marian Loizides

a month ago

I can't stress enough how professional the Strongbuilt crew is. Estimate to installation in a week's time. Thank you Jeff, Chase and Ethan. You are truly appreciated and a first class act. I am so grateful and impressed.

Greg Sligar

2 years ago

Nate was great! Had an issue on a Friday with my HVAC. Strongbuilt showed up the same day which is a real plus in Tucson in the middle of summer. Nate diagnosed the problem and made a temporary fix so I had aircon for the weekend! Got the part the following Monday and was here first thing in the morning and made the permanent fix. Outstanding!!!

Robert Roper

a month ago

A/C wasn't keeping up and there was hardly any air flow coming out of the registers. I removed the filters to try to improve the airflow but it didn't help. The technician, Richard went up on the roof and came down with pictures of ice on the coils and said the dirty filters reduced the airflow to the point that it wasn't exchanging heat with the coils. He set the thermostat to fan only and said that would melt the ice in about an hour and then it should work fine and said to leave the filters out until I could replace them. Worked just like he said and they only charge me $29 diagnostic fee.

Patricia Woznick

3 years ago

My technician was super fantastic. He was very polite, professsional and efficient. I had a lot of questions about my problem and he answered them all in a way I could understand, especially if I should have this problem again. Strongbuilt Plumbing should be proud to have such a great guy working for them.

Justine Hagins

2 months ago

Reggie and Elija were absolutely amazing. They were so polite, respectful, and above all through. They took the time to explain everything to me. I couldn't reccomend them more highly. This company gets more than 5 stars for their superior work.

ellen gurewitz

3 years ago

Mitch Brown called me earlier than my scheduled time. He was running ahead of schedule and asked if he could come early. That worked out well for me. He arrived at the time he indicated. He was very friendly and took a few minutes to pet my dog. He fixed my leaking toilet; replaced the fill valve, made sure the water level was set and there were no further leaks or running water. He also fixed my water turn off valve, which was too tight for me to open/close (now I can!!) He was very professional and was done in less than ½ and hour.

S Martin

a year ago

Our family purchased our AC/heating unit approximately two years ago. We are very glad the purchase also included maintenance every six months (spring and winter). We recently had our unit serviced by Jason. Jason was kind, courteous, professional and very knowledgeable regarding the upkeep and maintenance of our unit. At the end of the service, Jason explained exactly what was inspected and asked if we had any questions before signing off on the work done. Our unit is ready for the winter months and we are glad! Thank you for taking excellent care of our unit. See you in the spring Strongbuilt!

Richard Hogan

a year ago

Wife and I had tech come out to home, he did a great job. Will keep them coming back for more projects. The ladies at the office were very kind also. I’m really bad with names but high five to them all. Thank you for being so good to my family.

Marcia Steiner

3 years ago

I called Strongbuilt tor resolve some AC issues with my home. They came, LISTENED, and presented affordable options, addressing each issue. I had two other AC companies come out to quote, neither of whom either listened or presented viable options. I contracted with Strongbuilt and have never regretted it. They arrived on time for the appointment, performed the work professionally and on schedule, took the time to answer my questions, explain the work they completed, cleaned up and departed. I am extremely pleased and highly recommend this company for any AC issue you may have.

M Susan Pequet (Wood Dragon Soul)

3 years ago

The best people's we have done business with. They have fixed our plumbing, ripped out our master bath to replace sweet line, added a gas line fixtures, and now out air conditioner. Always really great people!

Jv Read

5 years ago

When our A/C went down on the hottest day of the year only Strongbuilt came out on the same day when every other contractor said we had to wait for an appointment up to 3 days later!Matthew our Strongbuilt Technicion was personal, professional and extremely personable. He sized up our problem in less than 5 mins and had it fixed in 15!Matthew turned a negative situation into a positive experience! Now my wife, 3 children and infant son don't have to suffer from the worst an Arizona sun has to offer and Strongbuilt has a new customer for life!- Reed family

diana loperena

a year ago

Cesar T. provided wonderful service. Contacted Strongbuilt at 7pm for emergency service and they dispatched a tech within an hour. Very satisfied. Highly recommend!

Bob Hyland

4 years ago

Adam is a great tech. Professional and thorough. He does a wonderful job explaining what, how and why. The issue I have stems from the disconnect between office and tech.When I set up our appointment, after getting the $39 check up and inspection, I spoke specifically to the office gal Chachi. Gave her the job number, and confirmed the work on the job number with her. Set up a date and time and verified that Adam would do the work. Everything seemed okay.On the scheduled date, I received notifications that Adam was on the way and he arrived on time. Upon coming into the house, he asked about the work to be done and questioned why we were repeating the $39 check up. No clue as to the hard start kit he was supposed to install on the outside unit or the larger ductwork and collar on the air handler inside. Both were items he recommended doing and were clearly spelled out on the job order.Thankfully, he had the hard start kit on the truck and it was an easy install. But he did not have the length of larger flex duct he needed nor the 2 collars. He explained that the schedule he had from the office only showed the $39 checkup. Very disappointing. We have to reschedule that work for another day.This is a relatively new company (I believe 3 years since start up) and should not be making a poor impression like this. There are so many HVAC companies in Tucson you can stand on any corner and throw a rock in any direction and hit one. I'm reluctant to give this company a rating above an average score at this point. But the tech is really good.

Kayla Hazzard

a year ago

Jeff came out to do some repair on our old AC unit and was very kind and professional. Then Steve, Victor, and Mike came out to install our new AC unit. They were very fast and efficient and explained everything very well. After all that, Chase came out and did a hydroscrub treatment on our whole house which was also very fast. Everyone that has come out to our house has been super fast and very nice. Highly recommend!

Bob Bahnson

5 months ago

We had a minor problem with our existing AC/Furnace system, (25 years old) I called Strongbuilt, a tech came out and diagnosed the problem and we were back up and running that day. Since the system was so old, we asked for an estimate on a new unit. Another representative was sent out to determine the costs and what we needed, and we agreed to a new system, duct cleaning and sealing of duct leaks. The team leader Jeff Wenzel then came out and measured for the new system and told us that the new system would be installed in a few days. Sure enough, three days later the crew and a crane arrived and we had a new system installed and running by the end of the day. Jose and Joe then came out a few days later and did the Aeroseal duct service and our report showed a 71% reduction in duct leakage. When Jeff came out a week later for the final inspection he discovered a few minor issues that were fixed the following day. We really like the new system, it is a lot quieter than the old system. Strongbuilt offers awesome service, great communication, very nice people and I highly recommend them.A follow up, one year later, they called to schedule the annual checkup and filter cleaning. Josannio (Big Hoss) texted me and said he was on the way and about fifteen minutes later he was ready to work. I greeted him at the front door and asked me to wait till he got his protective booties on to avoid tracking dirt in the house. He explained what needed to be done to the unit. I had already put up my ladder for the second floor filter and he went up the ladder retrieved the filter and proceeded to clean it followed by the other filter a short distance away. Once they were cleaned he went on the roof, took the panels off and performed the checks. He came down the ladder and told me everything was within spec. He told me about the condenser and evaporator service they were offering and after some discussion, I decided to accept the offer. I am very happy with the folks that work at Strongbuilt and have recommended them every chance I get.

Jan Claxton

2 years ago

Ceasar was just great! He arrived on time and carefully listened/responded to all of my questions. He was extremely professional and a pleasure to do business with. Would highly recommend him.

Wayne S

a year ago

We had an underground water leak in our front yard and requested service from StrongBuilt Plumbing. Within a couple hours Anthony Garcia arrived and started working on the problem. Anthony was very informative of what he was finding and the solution. He was a pleasure to talk with and wasted no time fixing the leak.

Vanessa Sampson

3 years ago

They came out within a couple hours of my phone call. Sal immediately diagnosed the problem and gave me a few options of how to take care of it. There was no pressure to go with the most expensive option. He was honest about being able to repair the motor instead of replacing it after I had already agreed to pay for the replacement. This is the kind of customer service that keeps people returning!

Dennis Wurst

11 months ago

Chase came on time, he was friendly and helpful for me to understand the work he was doing on my tankless water heater.

Richard McGee

3 years ago

I have used Strongbuilt for some recent Plumbing repairs and was so impressed that when it came time for a new AC unit I had Strongbuilt quote it and put it in. It was an amazing experience! I barely knew the technicians were there and the new AC Unit works incredibly well. It also came with a whole home air purifying system that has reduced my morning allergy attacks from a level 7 to a level 2 at most and some days there is no allergy attack at all.

Parents Hart Ortiz Kids

2 months ago

Sam Lupercio was our technician today. He was knowledgeable, patient, kind, and informative. He was friendly and professional. Good job Strongbuilt for hiring such high quality people like Sam. We will definitely use your services again.

Mary Nunez

7 months ago

I had New AC installed in june while installation and purchase was going on the guys were so attentive.....the third time i used the Heat it stopped working since Dec 16....technician came out the18 and said the installers FORGOT the heating strip that goes in the unit so he leaves and im without heat 5 days on a 14,000 unit....!!!!said he was gona let somone know havent heard back!!!

mimi gromley

2 years ago

Oh I couldn’t be happier right now! Strongbuilt was reasonably priced with the other six estimates. They were also the first ones to be able to come out and install our ac in the middle of summer. The employees we dealt with were so absolutely professional, knowledgeable and friendly. From Dallas with the estimate, to Victor with the installation, to Adam who made sure everything worked well and even Jennifer in the office were incredibly wonderful! I wanted to wait before reviewing to make sure the entire process went smoothly. Oh it did!! Thank you Strongbuilt.

Chris Langseth

2 years ago

Jeff And Ernesto did an awesome HVAC installation. Brandon also took great care of me and made sure that he up held the reputation by upgrading me to a better system after making a promise to have the HVAC I asked for. Great company

Christine Mirza

6 months ago

Spent about $40 on products to unclog toilet. Finally called Strongbuilt and they came out the next day for $29.99 it was fixed. Should have called you sooner!!! Quick and professional service.

Jan Lentowicz

2 months ago

Jason - technician showed up on time, perform system diagnosis, made it operational and explained in details what was the reason for the failure, what he fixed and presented us with the options on how to proceed. Very professional, very friendly and nice and polite. We opted to proceed with the replacement option. Jason called Brandon who showed up within half an hour and explained very clearly in details what were our option. We finalized the purchase of a new HVAC system in less than an hour. The installation is going to happen tomorrow. We are both retired system engineers and the experience with StorngbuiltUSA reminded us the good old daysThe very next day in the morning another team showed up to instal a new HVAC system. Michael Speese was the team lead. The work they performed was very professional, clean and accurate. Again one can see professionals with such high work ethics very seldom.They are really few and far in between.

Linda Simondi

3 years ago

I phoned Strongbuilt on Monday. They answered on the second ring - no voice mail! He was very friendly and quick to address our needs. They had a technician out here the next day. I wish I could remember his name because he was very nice and professional. Maybe he needs to have his name in the invoice he prints? He evaluated everything while we watched. He didn’t seem bothered that we watched and asked questions. Then he explained the problem and the cost of repair versus replacement considering the age of the unit. About an hour later we had a sales rep (Dallas Hughes) on our door! He was very thorough discussing our options and gave us time to ask question and to think it through. I know he had other jobs, but didn’t rush us through. We are scheduled for install on Monday! I can’t tell you how refreshing it was to receive such prompt service! An add bonus is their units are made in the USA! I will review again next week after the install, but expect the same quality service.To finish this review I need to compliment our service guys, Jeff and Adam. They arrived as scheduled and in a few hours had the install done and had us up and running! They were very conscientious about putting done rugs so as not to track in debris and cleaned everything up. Thanks to all the techs, sales and service guys! Well done!

Jordan Condra

3 years ago

I had sudden problems with my AC unit and Strong Built was able to get someone out to look at it the very next day. Jeff G. was our technician and he was GREAT. He was extremely knowledgeable and was so nice and helpful. My problem was solved and overall, I feel great about the outcome and the customer service Jeff provided. Thank you!

Tyler Mann

2 years ago

I love this company! Always professional and honest. Last time they showed me how to seal gaps in my ducts on my own (saving me hundreds) and with little effort. This time my technician Nate was prompt in checking everything and didn’t try to bug me about buying extra services or upgrading anything. He was really personable and kind in answering my questions. I have an appointment coming up where they are going to do a check up and flush my water heater. If it is anything like my other visits I’m sure it will be perfect!*follow up*The water heater inspection went great! They really took the time to explain to me the condition of all my plumbing in the house and estimates on anything I needed. Once again, they are never pushy about having you buy or replace things but are still willing to walk you through it all and even ways to extend their use so I won’t have to buy a new one as soon. I recommend Strongbuilt 100%.

Chris Lopez

3 years ago

Top of the line service! By far the best in-home service of any kind I have experienced. Cesar was very knowledgeable and polite. He took the time to explain every detail of the inspection and his findings. Also, provided several options and suggestions on how to proceed with the repairs. Very satisfied with Strongbuilt and the service they provide.

Nancy Powell

4 months ago

Michael and David did a great job of installing our new AC.

Ron Gilson

4 months ago

From Customer Service to RJ the Tech- great service! Will use again and recommend!

Beth Halvonik

4 years ago

Fantastic company to work with. We had Shawn here for our HVAC maintenance and he had to work through some issues we had going on...got it all resolved! He was great to work with and always explained everything that had to be done. Thank you Strongbuilt!

Jack Rabbit

3 years ago

Our technician Mitch arrived in his PPE ready to handle our broken toilet. He was fast and professional and went the extra mile by replacing the flapper valve as well. I can't say how much we appreciate Stongbuilt and Mitch taking the precautions to keep us safe by wearing his mask. We also put on our masks and ensured that Mitch had adequate ventilation inside the bathroom while he worked, to protect him. This is excellent, caring service. Great job.

m bedwell

2 months ago

And when you call the office they don't know where their technicians are or how to get ahold of them or where the location is they have to. Send everything back to a back office to hire office management but that means they don't know how to run the company

Annie Bailey

5 months ago

Had a great experience with StrongBuilt, have used them twice now. Technicians have been super nice, professional, and easy to work with. Recently had Josannio out for some furnace maintenance and he was awesome!

George Cardenas

2 years ago

I experienced great service with Strongbuilt when I needed plumbing so I called them to quote me on a new HVAC. Turned out Strongbuilt had the most to offer for the price and warranty and the financing made it real affordable for me. Thank you Dallas Hughes and the install team. I'm very happy with my purchase

Justine Robbins

2 years ago

Update Of this review. That commented on services over a year ago.Plumbing Mgr called to let me know management changed since the incidents reported and new training/scheduling should make problems like this rare. I’m glad to hear company addressed these issues!Serious problems with two different plumbers.

Daniela Iniguez

3 years ago

Company quickly called and set appointment. They were here bright and early and found issue with air conditioning unit. Helped with warranty items. These guys are great will not hesitate to call when I need something else

Michael J

a year ago

Fast installation on a large system. We are very pleased with StongBuilt's quality of work.

The Traveler

7 months ago

Strongbuilt is an excellent HVAC company with top-notch professionalism, timeliness, and craftsmanship. The staff are friendly, patient, and helpful, and take great pride in their work. I've used them for two HVAC installations and have been extremely satisfied with their work. The first install in 2020, a new inverter system with the solar option, had some delays but the team at Strongbuilt corrected any issues that arose and showed a strong work ethic and job knowledge. The second install in 2022, a mini-split/ductless HVAC system, was flawless. Strongbuilt is also one of the few companies in Tucson that offer the solar option for HVAC systems, which is a great way to save on energy costs in the long run. I highly recommend Strongbuilt for HVAC services and appreciate the budget and peace of mind they provide.Kudo's go out to Jeff & Jeff, Mike, Chase and the rest of the crew that will push me past the character limit. Thank You! Job well done for a difficult install in both cases. (The paint work isn't theirs)

thomas slominski

3 months ago

I needed a light switch in my patio grill area to be rewired. Chris explained several option to address this then recommended the option that would keep the problem from occurring again. I was very impressed.

Jean OSTERLOH

3 years ago

Very satisfying experience. Wish I had found Strongbuilt and their great team members years ago but going forward they will be my Plumbing and HVAC company. They are knowledgeable, experienced and very pleasant folks to do business with.

Bonnie Bray

4 weeks ago

Today I had a routine A/C maintenance service covered by my Panda contract by Technician Tristan Ebanez.After inspecting the motor Tristan showed me photos of the amount of dirt and oil that had built up over the last 6 -12 months which was significant. We discussed the need for a cleaning service that would improve the cost of running the unit and extend the life of the motor. Tristan was able to perform the cleaning on this same visit!Before beginning that, he inspected the outdoor compression unit and showed me that the number representing the amount of pressure required to run the unit which was way beyond the recommended number. Again we discussed the need for a replacement battery to make the compression unit run more efficiently and effectively. Tristan was also able to install that on this same visit as he had the correct replacement battery in his truck!While cleaning the motor Tristan showed me the dirt and grease he was removing and upon completion of the job he showed photos of the motor which now looked spotless and new. Upon completing the work on the compressor Tristan showed me a photo of the new numbers which had improved by 17 points.I really learned a lot about my unit and how to take care of it and maintain it; including a recommendation to try a much larger air filter that will cover the entire area of my motor unit.I truly enjoyed meeting and working with Tristan and highly recommend him as a technician to ask for when maintaining your A/C Unit!thanks so much Tristan!Bonnie Bray

denny hendrick

2 years ago

Having been duped by another AC company we called Strongbuilt. The technicians came out, found the problem and repaired. Nate, Mark, and Jeff were our technicians. All 3 were very professional, on time, not at all pushy to sell any product, and very informative. We are completely satisfied with the service and highly recommend them.

David Sheppard

4 years ago

We have a dispute about our installation which has not yet been resolved.Well, the dispute was kind of resolved. The owner of the company came to our house and met with us. He told us that the $6,000 job we got, even though it wasn't what we asked for, should have been $10,000, but his estimater made an error. After that their technicians came back about 5 times to fix things, no extra charges. They did OK in the end, but it would have been better to do it right in the first place.Strongbuilt got in touch with me again and offered a one year maintenance contract. I'm happy with that. They are a small local business doing their best to make my job go right.

Kenneth Cross

2 years ago

Bruno was very professional and knowledgeable. Showed up right when he said he would and was very courteous. He understood our situation and provided a few different options that worked best for us. Thanks to Bruno, I felt very comfortable agreeing to have them do our system replacement, (not the case with every other company I've talked to) Thanks Bruno, look forward to the install! Bennie and Elijah came and did the install today and again very punctual & professional. Very happy with the company as a whole. Will definitely use again in the future.

Scott E

5 years ago

I have used Strongbuilt Plumbing for several jobs, both at my business and at home. They are extremely responsive and complete the job as quickly as possible at a fair price. They are always conscientious about the space they are working in and take care to protect it. It's nice to have a plumber that you can trust and I trust Strongbuilt.

A L

2 years ago

I'm an Electrical contractor in CA. But recently moved to TUSCON. Working on my CR-11 here in Az. But renting my current home. The owner called your company and Hitton came out. I have to say. It would be a pleasure to work side by side with him. His acuity and caliber of electrical craftsmanship is Excellent and Detailed oriented. I'm the same way. So it was awesome to see this type of passion for his work. Strong build is doing it right and Hitton is a prime example of what a company should look for when hiring a service Electrical technician. A cut above, and I highly recommend them for all your Electrical needs and more.Hitton has a wealth of information and skill set to share with the public. God bless you all and thank you all for your service! 🇺🇲🇺🇲🇺🇲👍

Katie McArthur

3 years ago

Everything started out great and I was really hopeful that getting a new AC unit would be a relatively painless experience because of this company. However, I immediately started having issues with the unit. It hadn't been installed for 12 hours before it started leaking water in my house. Since the install, I have had 5 individuals out to my house to try and fix this and over a week later it is still not fixed. I am unable to get in contact with any of the management, they continuously promise to call me back and have yet to do so. They were supposed to install a new vent when the unit went in and came unprepared to do that, and I still do not have a new vent. They just keep sending different people out saying they'll put in the new vent and fix the unit. After spending this kind of money, I (the customer) should not be having to remind them to come fix my AC unit and complete the job that was promised. I really do not like leaving negative reviews, but I can't get a hold of anyone to discuss this directly. Would not recommend. The only saving grace is that the unit is actually cooling my house so at least I'm not dealing with an overly hot home and a water leak, just the water leak.

Kristen Brown

3 years ago

We just had Strongbuilt out today for the first time to service our furnace and we want to recognize our service technician, Josh Cisco. Josh is super friendly, has an awesome personality, goes above and beyond and is very knowledgeable. He is the face of this company and represents it well. He was honest and we truly appreciate it. You can always tell if a company if good by the people they hire. Also we are very pleased with the prices and the amount of services provided. We have decided to stick with Strongbuilt. Thank you for the awesome service you provide and the amazing service specialist that you hire!

Leslie Ford

3 years ago

Strongbuilt is a very professional, responsive and caring company. All of the workers that came through were polite, clean and efficient. Brandon, Mike and Curtis really made sure everything got taken care of. Thanknyou

Deborah Rodriquez

7 months ago

I am so thrilled with the service I received from RJ (plumber) and Clarissa (dispatch) at StrongBuilt Plumbing. They were both professional and friendly. RJ came out within 2 hours of my phone call and fixed my plumbing problem within 1 hour. The cost was affordable and I would absolutely recommend StrongBuilt.

Big Jen

2 years ago

I was in panic mode. My house was built in 56' and it had been flipped in 2018. As I remodel it further and the main bathroom was demolished, we found that even though they replaced all the water lines with copper, they left the existing original sewer... A 65 year old sewer lines. I was looking for someone to do a scope ASAP before we went ahead and started jackhammering the floor. Well, I contacted two places, Strongbuilt told me they had a cancellation that day and could be out between 1200-1400. YES, PLEASE!!! So Cameron comes out, scopes the sewer, its in remarkably good shape, but will need replacement in the next few years. We were gonna jackhammer out the corroded cast iron fittings and replace them & he said no, it's not necessary, they still have years of life left - while's there's total horror stories of bad contractors out there taking advantage of people, Strongbuilt did the opposite. They saved me a couple thousand dollars and several days worth of work. Cameron himself was a cool guy, knew his stuff, and had a good sense of humor. DEFINITELY recommend!

Mark T

3 months ago

Help debug low voltage short on furnace to contact problem and recommend to replace contact , good service from Jason M.

Kitty B

4 years ago

I Highly recommend SPandA. They are hardworking professionals! They did an amazing job installing my tankless water heater, fixing drainage issues, replacing valves, AND servicing my AC. Best plumbing/AC company in Tucson!Edit: I highly recommend Mitch B... he went above and beyond to fix some installatiin issues with my tankless water heater.. the previous plumber made some huge mistakes with the venting and it could have been a dangerous CO2 leaking hazard!! Mitch is the only plumber i will be using from now on, and i highly recommend that anyone looking to use this company request him. Thanks Mitch!!

Terry Tedder

2 years ago

As always, their field technicians are extremely professional and very thorough. They take pictures of all the tests and readings they get and then review them after for any needed repairs or replacements of parts and why the replacement is needed. Always call ahead of arriving, very seasoned technicians. Make recommendations on what is really in need of repair , if any, and what can wait for maybe next year.

Belinda Flores

4 months ago

We had a new system put in by Goettl in 2014 and have had a problem with a leak in the system for about as long. We called a couple other companies after about a couple of years after the install because it seemed like Goettl could never figure out why we were having problems with our new system being able to keep the house cool after a few months. Another company determined there to be a freon leak so they inserted dye, but still was unable to find out where the leak was. Well today we had a technician from Strongbuilt, Brandon Hicks, come out because our unit needed freon once again. He within 15 to 20 minutes found the leak, which was a hole in a copper pipe connecting the unit outside to the inside. It was an installation incompetence that we have had to deal with for approximately 9 years now. It will cost us now another $4,000 to replace the piping that Goettl screwed up and has never taken responsibility for.That is issue that will be taken up with Goettl. However, now I am just thankful that Brandon came out and is very conscientious and skilled at his job and was able to do something know one else has been able to do....find the LEAK!! Anyway, Thank you Brandon!! You're a rock star technician and Strongbuilt is lucky to have you,

Dani

a year ago

At our a/c maintenance check on April 26th the tech did not check the condensation tray or air regulator as he did not go upstairs at all. He found an issue on the main unit but did not provide an estimate or explain the urgency. I called Friday April 29 to request the invoice and pictures we had not received and was told the tech would call me to answer my questions. I received the email invoice without pictures, and did not receive a call. I called Tuesday May 3rd and asked to speak to a manager. I was told he was busy and I would get a call back that day. I did not. I called back Thursday May 5th and asked for the manager again. I was told he was looking over my account and would call me back that day. He did not. I called Friday May 6th and got the after hours line, who sent a message to manager Mike who called (not the phone number I left) and left a message that he's very hard to get ahold of. I called him back within 20 minutes and left a voicemail, and he returned my call Monday May 9th. I explained my concerns and he said he would have a senior tech come do a recheck and he would call me back after reviewing my file. A scheduler called to set the appointment and I said I was expecting a call back from Mike. I was told he just left. I called his cell and said I still had questions. I explained that I don't feel we had received what we've paid for and it's been extremely inconvenient to try to get it resolved and mentioned how many times I've called, and asked how we would be compensated. His demeanor was very dismissive and he said he does not compensate for calls not returned. He asked if I wanted to cancel the whole service to which I replied no I would like the service I've paid for. I said I did not think we would renew our contract once it's up, and at that point he said he would review my file and call me back. As of May 17th I have still not received that call. I am extremely disappointed that it has taken this much effort simply to get a proper AC check and can't believe that requesting management calls would be handled this way. This is extremely poor customer service.

Andrew Greif

4 months ago

Abraan was very professional and helpful in pointing out what to be aware of with my AC system. Extremely helpful and great at communicating services of Strongbuilt .

Keith Breiden

2 years ago

Josh was great but he installed an Ez Trap and Overflow Value. No parts cost on the invoice, PVC piping is not that expensive and it took 20 minutes. My calculation is it cost me close to $ 600 per hour labor - a tad expensive!

Bee

a year ago

Really great service. However they do give you only an all day window of when they might come which is annoying to try and plan your Day. However, the service is good, prompt and friendly techs. Sal was our tech and he did a great job.

Charles Putnam

2 years ago

Your Technician Bobby Smith completed the spring AC checkup and recommended upgrading several components which will extend the service or our AC system. We are very pleased with his thoroughness and neat and tidy work. He is also a very pleasant man. Thanks for sending Bobby to us!

Ingrid linker

3 years ago

Adam & Elijah came out this am for a service inspection , they were professional & courteous. They arrived on time as promised ,they were very Respectful. We are going to take advantage of theirPanda program for quarterly maintenance. Very happy to have found this company. Don’t hesitate to use them for your plumbing or air conditioning needs.

Trish Wilson

a year ago

The day before I listed my home for sale, my water heater had a leak. I called Strongbuilt and Tyler was the technician who came by. He was very professional and determined the water heater couldn't be repaired (it was over 10 yrs old). Tyler went to another call and said he'd return. My son went to Lowes, bought a new water heater and Tyler returned as promised and had it installed and running in no time. Best service ever!!

Charlotte Gates

2 weeks ago

I had used Strongbuilt and very impressed with their service. I call them in the afternoon and Jeff Gray, the technician, arrived that evening. He quickly diagnosed the problem and gave me information that will be very useful in the future. He was very kind, knowleagable and explained everything thoroughly. I ended up buying their maintenance plan to have peace of mind. I know I will be in good hands.

Anita Kennison

5 months ago

3/23/22 Sal came out to install a surge protector on my furnace. He did it quickly and professionally.10/26/21 Cesar came out to unscrew my water filter because it was too tight for me to loosen. He was very helpful and also re-screwed the plate holding the filter & canister.8/6/21 Chase came out to my house to help me change my water system filter. Not only did he do that, he also remounted the filter plate which had been poorly hung. He spent a lot of time showing me EXACTLY how to do it correctly. Thank you, Chase!!!8/5/21.This is another new review. Bobby Smith came out to check my heating and AC. He was professional and wore a mask. 5 STARS. ⭐⭐⭐⭐⭐Jeff & co-worker from Strongbuilt got to my place at 9 am to replace my furnace & AC. They worked hard all day in the heat and did a great job! They also installed a new thermostat. I'm still very pleased with this company!This is a brand new review. I have had Strongbuilt P &A do a lot of plumbing jobs for me. They are very highly rated on Angie's List, which is where I originally found them. They always live up to their reputation as high quality & professionalism.Old review:The only reason I didn't give a 5 star rating was that my installers did not wear masks when they were in close proximity to me. I wore a mask to protect them. (They did wear booties inside the house) Otherwise, they set up my water conditioning system beautifully and also installed 2 shower heads & replaced my kitchen faucet pull-down hose. Very pleasant and professional. I highly recommend this company.Giles came out today to check my water heater and to fix the plate holding the water system filter. He was very thorough and did a great job!

norm testa

6 months ago

Chase was professional, knowledgeable and friendly.
I will call StrongBuilt again for plumbing work.

Kat C

5 years ago

I was having issues with my a/c shutting down during the hottest part of the day. So I called Strongbuilt in the morning and the tech was there within 6 hrs!Zac Sharpe! What can I say?!! Except that when I explained the problem along with the facts of my disability and fixed income, he came through like a rick star!Zac was polite, professional,informative and a top rate technician!!Got the job done! Explained everything. And best of all, didn’t try to sell me something that wasn’t needed.I will be asking for him every time!Thanks Zac and Strongbuilt!

Marion Wagner

5 years ago

This was a follow-up appointment from when they where out to my home about a month ago. Zac S. call and said he was on his way and would be arriving in about 30 minutes, he was at my home in about 15. Zac introduced him self and started right to work. He serviced 2 heat pumps, to include cleaning all the fins and inside the electrical box where all the computer boards and wiring is housed. When he finished he gave me the invoice, I was thinking this was going to cost an arm & a leg. With the military discount we where under $60.00. For cleaning and service of 2 heat pumps, I will use Strongbuilt Plumbing any day of the week if I can.Thank You ZacRegards,DeWayne W.

Annie Bailey

10 months ago

I recently had my first experience with Strongbuilt and was very happy with the service. Rj Lizarraga was the technician and he was very thorough, professional, courteous and did not try to make any hard upsells.

G

3 years ago

Cesar Tejada was our technician. He arrived on time, was very professional and knowledgeable, and completed the job in a very timely manner even with having to pick up a special order item to get the job done. As a USAF vet myself I highly recommend Cesar And Strongbuilt for a job well done.

Rich Chapman

2 years ago

My tankless water heater failed so I called Strongbuilt and they showed up the day that I called which amazed me! In two days I had a new water heater installed! They were friendly, very quick and knowledgeable and they cleaned up like nothing had ever happened! Highly recommend!!

Robert Dyal

3 years ago

Avoid this place. We had SB come out to do yearly maintenance and inspection and they stated the current controller was bad and recommended replacement of that and adding a start assist for $670. We went to another highly rated competitor (starts with an R, ends with a Y) and had the current controller and start assist done for $200 less. Very disappointed in StrongBuilt's prices.

Adilene Luna

9 months ago

Amazing customer service! Called to get a quote and had a tech arrive within the hour. Sam went above and beyond without over charging. He was super friendly and professional and was really great communicating his progress!

Donald Cooke

2 years ago

The installation was done in 2 days and appears to be functioning correctly. I will not know if the Suntrac device is performing as advertised until Summer. But judging by the speed and efficient installation I'd say that I have no worries. Great crew who communicated as soon as a question arose and were very polite, definitely would recommend.

Tammy Davidson

a year ago

Strongbuilt Technician Jason arrived on time and was professional and courteous the entire visit. He answered all my questions completely and either explained or demonstrated everything he was doing so I was a part of the process. I would absolutely call them again for my HVAC needs.

David Knak

a month ago

Colton and Logan arrived at my house to install a new garbage disposal and a new fill valve for my whistling toilet. Both were professional and did an outstanding job. Thank You!

Michelle Conant

2 years ago

Adam Arce was the BEST technician! He was on time, professional, knowledgeable and very kind. Put my mind at ease and that's priceless! Will definitely recommend Strongbuilt to others and I will be a returning customer as well!

J Bh

3 years ago

Our A/C went out right as the hottest day of the year was here. A technician came out the next day and as soon as the part was available, they replaced it. Cesar was prompt, courteous and very knowledgeable. We are very pleased with their service and will use them whenever we need maintenance or repairs. I also want to acknowledge how nice and courteous the ladies are that answer the calls. Thank you!

Tanya Montalbano

a month ago

We received a coupon in the mail for a $29.99 check up for our unit. We called and scheduled to have a technician come out. Reggie Phillips came out and did a thorough inspection, complete with pictures for us to view. He recommended that we replace the kick start and explained that if it were to go, we would most likely be looking at replacing the whole the unit. Again, he showed us pictures of this part that was hooked up to a meter that showed the part had reached it's life cycle. We scheduled to have Reggie come out and replace the part.Reggie did a fantastic job at explaining everything. He is quite knowledgeable about the workings of our unit. I did not feel that he pressured us in any way, his concern was helping us to make our unit last as long as we can.I highly recommend this company.

Lisa Foree

3 years ago

We bought our unit from Strongbuilt a year and a half ago, and I have been very satisfied with their service. To me, it is the little things that make a big difference with companies. Strongbuilt pays attention to the little details, which I very much appreciate. When we needed a new unit, there was a scheduling mistake, and the owner himself called to make things right. When I call now, I love that I get to talk to somebody (a real person!) immediately. They work very hard to treat costumers right- things like texting when they are on their way, allowing you to track the truck, even little things like putting on shoe covers to walk inside. They have always showed up on time, usually at the early part of the time window provided. It seems like they truly care about costumer satisfaction with surveys and follow-up emails, which is great. Every person who has come out has been very friendly and polite, today Mike Ballard fixed our unit and he was wonderful. Not only did he fix our heater, he took the time to clean up everything, and then thoroughly tested the unit to make sure there was nothing else wrong.

Bonnie S

4 years ago

The office staff was friendly and helpful when I made an appointment. Mitch repaired the inlet line to a toilet and replaced two bathroom sink faucets and popup drain assemblies. He was professional and explained my options clearly. He worked efficiently and cleaned the work area when done.

Brenda Smith

6 months ago

Carlos Valles did a fantastic job addressing the plumbing issues in our shower. He was professional, on-time, courteous, and just did a great job! We highly recommend StrongBuilt!

Julie Noel

a year ago

We love Strongbuilt! Hardworking, honest company that always comes through when we need them! Techs are knowledgeable and all other staff members professional and kind.

Alan Smallfry 6

4 years ago

Josh was effusive. A terrific representative for his company. However, the devil is in the details. Like another representative, the industry skirts the details of the cost of equipment and labor. Estimates are summaries of the installation. The bid was $3,500 more than others. $ 14,500 was way beyond reasonable.

trish smith

8 months ago

All work was done on time and as promised. Russell, my tech, was professional, diligent, and a great representative for his company. I've used Strongbuilt for all my A/C and plumbing needs and have always been satisfied.

Kari Middleton

a year ago

We’ve been Strongbuilt customers for years, always professional, always friendly and their technicians always take the time to explain things in basic terms. We even get reminder calls to schedule our yearly hvac and plumbing inspections which is helpful. Keep up the great work!

marc

3 years ago

the technician came out told me my compressor was on its way out . i askedhow much to replace the compressor he said about $4,000 - $5,000 yes that is Thousand not Hundred, i asked how much to replace the 5 ton gas pack unit which is mounted on the ground aside a manufactured home ( no crane service nessarry ) he said it would be about $9,000 - $10,000 for a new one installed ???? i looked on line at Goodman 5 ton units the most expensive one i saw was $4,200 unless strong built charges $6,000 for labor i dont know. but knowing here is a customer in need of a new unit there was no talk of , would you like me to have someone contact you, like an estimater that can go over your options or someone in charge of sales perhaps ... just ok bye have a nice day good luck . Out of this world prices think ill call cummings...

Chris Novak

a month ago

Excellent company. Great service and friendly friendly staff esp Jose and Jason M

John Euber

a year ago

Promptly responded to service request. Issue quickly identified and options discussed. New system installed shortly after selecting Stongbuilt for the job. It is clear the company is committed to providing quality products and service. Particularly impressed with service provided by Jeff G. and Steven B. A company is only as good as its employees and they did a great job ensuring the sytem was operating as designed and most efficiently.

Colleen McClain

6 years ago

My husband and I love StrongBuilt! Everyone is Very professional and personal. They helped us out when we were in a crisis and Paid attention to every small detail that needed addressed. There were never any doubts And they kept us updated Throughout the entire project. I would highly recommend StrongBuilt for any plumbing or air conditioning needs. They Are a local company and we've always been very happy with the service we receive. Thank you to John Mancini and the rest of the crew!

Jason McCoy

a year ago

After 6 calls to major advertised companies only to fine they answer calls 24/7 but park thier fleets at 8pm.Strongbuilt answered the phone✔Had a technician call me back at 9pm✔Showed up at 10pm✔Was professional, very informative about what he was going to do and did it!R.J. was a great ambassador for his company an a bright face for his employer! If the company could clone R.J. it would be great!

Arnola Johnson

a month ago

We are very thankful for their excellent service. The technician Jason was very knowledgeable and helpful. He did a thorough job checking the condition of the AC units and gave us a lot of good information on other helpful products and services. We are glad that we chose StrongBuilt and will be using them again soon for future home maintenance and improvements.

Dawn Hale (Mom)

3 years ago

Phenomenal technician Mitch helped us out in May and June of 2019, he was very knowledgeable and very helpful even though our rental company was not working with him! We appreciate everything Mitch did for us to help us when the sewage line broke into our home! Thank you so much Mitch!!

Steve F G

3 years ago

Okay, where to start. Made appointment in early May for today 7/10/20 at 11. Called at 1230 to find out where technician is, told he got held up at other clients. Got call from technician @ 225 pm, on his way. Called office again@ 335 pm, told he's at gate, cancelled service. Very pathetic service 4 1/2 hours later, no communication on their part. So much for their special tune up, guess it doesn't get same serv, why bother. Will never call them for any service, sent to homeowners in our community.

Mike Sholtis

3 years ago

Strongbuilt just installed our new HVAC system in our house. They made things very very simple. From the first they have been professional, knowledgable, and responsive to our needs. Their Technichians were fantastic. They were on time. Respectful of our home, clean, very skilled in what they were doing. They took the time to explain what they were doing and why. The end results speak for themselves, a premium HVAC system with really stellar maintenance program that will make my system run at its peak proformance for years to come. Thank you Strongbuilt for a job well done.

Peggy Glider

a week ago

We needed some work on our water heater as we've used Strongbuilt before. The service tech, Colton, arrived about 1 hour after our initial call and was easily able to solve our problem (replaced a 2 1/2 year old corroded anode rod and a water heater flush). He also gave us a quote for a water softener for our 46 year old house. Colton was friendly and professional throughout.

B.R. Patel

3 years ago

Strongbuilt Plumbing & Air was recommended by my Air conditioning manufacture. When I called them, they setup my appointment immidiately. Jeff Gray the technician arrived in 45 minutes. He diagnosed problem immidiately. I authorized him to initiate the repair. He well balanced customers need and business practices. I would recommend this contractor, especially Jeff. Jeff is friendly, knowledgeable and precise.B.R.Patel.

april mench

2 months ago

Jose, Marc, and Daniel were timely, professional and I’m thrilled with the work they performed

Melissa Berg

3 years ago

Mitch was both professional and friendly, taking the time to answer questions and making sure everything was in working order before he left. Will definitely ask for him by name for all my future StrongBuilt plumbing needs. Update 6/17/20: Mike and Kevin worked diligently to set up new HVAC units (AC and heaters with Solar Trac). Pleasant and professional throughout and the end result is great!

Carolyn Friedl

a year ago

They seem to know what they are doing but there is no communication between service people and the office doesn’t seem to pass information on. Different people come on different days instead of the same people continuing thru to complete the job. They don’t always have the supplies needed with them because of no communication so it takes more rescheduling….They come on the day they are scheduled but not the scheduled time which is understandable but it would be nice to be informed of changes so you don’t have to sit around all day waiting or they come and leave because we aren’t there and don’t answer the front door even though we have called in and left the garage door open for them! Takes a long time to complete a job. Everyone is very nice and respectful.

Robert Gilmartin

a month ago

Jose the tech was prompt and did a great job he was very professional and helpful I would most certainly use Strongbuilt and would recommend them as they are a very good company

Deb Bakken

a year ago

Technician RJ was courteous, helpful, and direct in his explanation of what he was planning to do to install our faucet. He gave us options and helped us to find the best solution. He gats an A+ for cleaning up after the project!Technician Cesar was efficient and personable. He adjusted a few things on the furnace and suggested some useful updates to the system. The technicians from Strongbuilt are always knowledgeable and help the customer to get the most from their maintenance dollars.

Raymond Rios

3 months ago

Visit on April 28th by technician Alfredo Padilla. Mr. Padilla was friendly, patient, and helpful, and take great pride in his work. I am extremely satisfied with his work. Mr.Padilla showed a strong work ethic and job knowledge. I highly recommend Strongbuilt for HVAC services and appreciate the budget and peace of mind they provide. Strongbuilt is an excellent HVAC company with top-notch professionalism, timeliness, and craftsmanship.

Bruce Hollyfield

2 years ago

Thank you once again for a great experience. Your technician, Sal Torres was very professional and friendly during the 6th month checkup on our new HVAC system. He took the time to review the inspection results and also suggested ideas to improve our systems performance. once again, great job.

Brandon Pollard

2 months ago

Great communication with very professional and detailed work. Reggie explained everything and worked with us to get the most out of our HVAC system!

Lindsey Larter

4 years ago

Shawn came out to my mothers house and did an awesome job! He was very professional and took the time to explain everything. Chachi then called me the next day to make sure we were taken care of and to answer any questions we had. Great service all around and we will definitely use them again.

Gail Barton

3 years ago

Strongbuilt Plumbing provides excellent service. Jose in the office was pleasant and helpful, and got us scheduled right away. Eddie and his partner arrived earlier than scheduled (after calling to check. They gave me a very reasonable price, and took care of the problem quickly. Great people!

Thomas Kincaid

a month ago

Military Discount. HOWEVER, do not use this service. A couple of weeks ago I needed help. Their tech diagnosed only up to the circuit board and never once looked at the thermostat. The problem was detected by a different company and it was a problem with the Google Nest. That had to be replaced. Nothing else was wrong with the system and Strongbuilt wanted me to spend $1300+ to replace a $250 board. Never using them again for anything.

Lee Turpin

2 years ago

Mitch Brown and Dillan repaired our bath diverter. They knew what they were doing and had the repair done in a short time. Great job !On 12/9/2020Adam Waite did a superb job on maintenance of our two heating and air conditioning units. I would give him 5 stars in the work and the way he presents himself. Strongbuilt should be proud to have him on the team!Lee Turpin of Oro Valley

Christina Cocchia

2 years ago

We just had a new heater and AC unit along with electrical upgrade done on our home to accept the new AC as we didn't have AC before. To say that I give them 5 stars just doesn't seem to be enough. Eric was extremely knowledgeable and answered every question we had. Benny and Dominic installed our heating and AC unit, they were great! They were on time, even calling to let me know when they headed our way. They were polite and cleaned up after themselves and did an amazing job. The electrical upgrade was done next and I have to say that they went above and beyond to get it done in one day as I am on oxygen at night. Bill Jacobi, the field supervisor, worked hard to make sure to get everything coordinated and the technicians Manny, Anthony and Marcos worked very hard to make sure that everything was done and done well. They too were very polite, professional, and cleaned up after themselves. I am grateful to each and every one who worked so hard to get our work done. Choosing Strongbuilt was most definitely The most comfortable choice and I strongly recommend them to everyone who is looking to have any of their services done.

Chuck Reeves

3 years ago

The service call was initiated via the on-line form. I was contacted and arranged a two-hour window for the estimate and repair. Service call was for a leaky shower head, upon arrival I also requested an estimate for replacing a “fluttering” pressure control valve (PCV). I ended up having the PCV replaced. There was an issue with the leaky faucet repair, I wasn’t 100% satisfied and was later given a full refund for that portion of the work. Strongbuilt honors its 100% guarantee. Staff, both office and field technicians, were courteous. I recommend their service.

Kathy Thuerbach

5 years ago

Matthew Uselton was awesome working on my air conditioning system! He is friendly, professional and knowledeable. He provided me with photos of each repair needed, was very thorough and they are very reasonably priced! They do plumbing too! I highly recommend this company. They even sent me a photo of Matthew before he got here so I would know I was opening my door to the correct person.PS. I have had the very best experience today and yesterday with Strongbuilt Plumbing, Heating and Air! They are doing both a/c work and plumbing work here at our home. They are punctual, professional, efficient and HONEST! Reasonably priced too. Very refreshing in this day and age! They sent me photos of the technicians w a bio of each, so that I knew who I was was opening my door to. I’m impressed w the way they do business! Save this post, Tucson friends, so you know who to trust w your plumbing and cooling/heating needs! (No, I’m not being paid to do this!) John Mancini is great too!

Mike Jenkins

11 months ago

technician Brandon Hicks is just the kind of person that you would want to work on your system. Qualified, fast and completely honest on what is needed. I would recommend Strongbuilt and Brandon to anyone needing their system checked or repaired. They are great.

Robert Orenstein

2 years ago

If they provide the customer service we have received, I would run in the other direction from this company. Not sure where the problem there lies.We made initial contact with them for several plumbing services - they scheduled the appointment, failed to show for hours beyond the appt window and sent some guy who was clueless and couldn't do the job 4 hours late! Then they sent a real serviceman who came after we vehemently complained and he took care of the items we needed. WEW thought they were on the right track and agreed to have a maintenance deal with them. However, the next time they were scheduled - again they no showed! Talk about unreliable. I have no idea how they get such good reviews - clearly they must have a few good people in this business - just not the crew we have had to deal with.

Gloria Gardea

a year ago

Anthony Garcia was my plumbing technician that came to my rescue! He’s awesome and very professional. I would highly recommend this company. I have used them several times and have not been disappointed.

Zooman Weeze

4 years ago

Our AC system finally died so we called Strongbuilt. They installed our water heater a few months ago and we were very happy with the service and equipment. Adam came right out to check system and give us an estimate. We had TJ and Joe come out within a couple days and did a great job removing and replacing system. They were working under a tough deadline set by us and came in under time. They were informative and very friendly all day. Cold air is a blow'n. Thanks to all the team!

Nancy Schaper

2 years ago

Nata came out to trouble shoot the issues I was having with lukewarm air coming out of my vents. I told him what I was experiencing with the unit. He identified the problem within half an hour. He had to run out for a compressor and he said he'd be back in about an hour. He was back with in 40mins, replaced the defective part and was done in minutes. Super cold air now coming out of my vents. YEAH!! I signed up for their maintenance program. Nate was professional, personable and answered all my questions in laymen terms that made perfect sense based on what I was experiencing. Great service! Support our Veteran owned businesses!!

Rolf Hintzke

2 years ago

The Tech was very good. He found that a previous company had not connected the exhaust on our gas furnace. This was letting Carbon Monoxide into the attack. This could have killed our family. Thank you for your great attention to detail.

Dan The Man

2 years ago

Called Strongbuilt looking to replace our ancient AC unit. Found everything about Strongbuilt to be grade A / 5 stars. Sales rep was patient, courteous, and answered every question we had and a few we hadn't thought of. During his site survey, he measured, then pointed out that our current system - which was not original to the house - did not have enough return air available, and went over some options to add another return air vent to make the new system work better. I personally found that noteworthy, considering the original AC installers many years ago, elected to forego that extra little effort. Once we decided to buy, Jeff, our installation foreman, came by to do a second site survey. He and his crew showed up as scheduled to get our system installed and functioning. A couple minor issues were handled in stride, and I was consulted when there was a choice in how things were to be done. 2 days later a different crew showed up to do duct sealing on our old house. Everyone we met or talked to from Strongbuilt were at all times professional, courteous, patient and dedicated to getting the job done. All work was done as promised, both crews cleaned up after themselves, we got a brand new system at the price quoted, and met some very nice people in the process. Doesn't get much better than that. I hope that I never need warranty service, but I am happy to know that Strongbuilt will be handling it if I do. I would not hesitate to use them again, or recommend them to others.Update: Had our new system almost 2 months now. Working great of course. Strongbuilt surprised me again, when they called me out of the blue, and said they would like to send out a quality control guy to make sure everything was working and that we were happy. Scheduled a time, and he showed up as planned. Another polite, professional, dedicated Strongbuilt employee. Answered a few questions I had, checked the diagnostics on our system to make sure everything was performing within spec ( side note, the diagnostics on these new systems, and the performance parameters they can check are amazing ) and to top it all off, dropped off our documents package. Strongbuilt handles all the warranty and registration paperwork for every part of your system that requires it, then brings it to you when it's complete. Don't know how you describe service like that other than amazing.My initial rating still stands. If you are looking for a company that takes pride in their people, their work, and delivers a gold star experience, Strongbuilt should be at the top of your list.

Kimberly Freed

3 weeks ago

I wanted to acknowledge the excellent service that Strongbuilt technician, Timothy Breneman, provided my family on a recent service call. My husband and I were visiting family out of state when we received notification from our next door neighbor that our air conditioner seemed to not be working properly. Lately in Tucson, the temperatures have been averaging about 110 degrees and we were concerned for our elderly animals. Our Nest app showed that the interior of our house was quickly approaching more than 90 degrees so we made the decision to leave for home. On the drive, I called and spoke with a wonderful call taker who assured us he would ask for a rush due to the animals being home alone. As we were arriving home, I received a text from Timothy Breneman (who had serviced our A/C unit a few weeks earlier) saying that he was minutes away. Once he arrived, he quickly found the problem and it was resolved within a few minutes. He wanted to ensure that our unit was working properly so even after fixing the minor problem, he spent time again thoroughly examining the unit and assured us that it indeed was working well. He even stayed until we knew for sure that the house was beginning to cool down.I can't say enough, how grateful my husband and I are to have had such a wonderful experience with Strongbuilt and we are so thankful that Timothy was available to help us when we needed him most. Thank you!

Herb Fauth

2 years ago

Mitchell Brown did a great job of quickly and efficiently restoring our water service after a pipe burst. In less than an hour he had us back up and running. I would strongly recommend Strongbuilt to anyone needing plumbing repair.

Dan Dickman

2 years ago

During the most recent heat wave, my upstairs ac unit was only blowing hot air. It was over 95 degrees! I called Strongbuilt and was able to describe my problem to the answering service. They called be back several hours later and said they would be sure to get to me that day. The technician, Josh, was a real gem. He answered all my ac questions while he was working and explained everything he did. The price was very reasonable and he had my ac up and running in under 30 minutes. Overall, an excellent job and I wouldn't hesitate to use Strongbuilt again. Top-notch service!

Mary Dunkel

3 years ago

5 stars for Cesar Lopez, our tech who came the rescue. Supervisor pulled scheduled tech off our job for an emergency, but failed to inform us, and tech was headed home. He called Cesar to take a late appt in his place.Cesar had to make extra trips to replace our vintage cartridge, but always texted or called to inform us of his location and time of arrival. This matters more than anything, that he went out of his way to be responsible for his customer. His manner was pleasant, professional and most important, he apologized for any inconvenience and more than made up for it. We are very grateful to this young man, and hope Strongbuilt realizes what brings customer loyalty.

Cynthia

4 years ago

Brent Lush with Nigel where our technicians. We had them come out to run a diagnostic. On our central air conditioner. They sent me a confirmation email and a confirmation text as well and Brent called me personally. He was very friendly, positive and happy sounding on the phone. When they showed up they were on time, professional looking nice uniforms, clean and very polite. Cost was $75 with no pressuring in selling a new unit and I had no feeling of being taken advantage of, very honest, they found that our unit is working fine and that we should make it through the summer. But to start saving for a new unit because it is working at the higher end of capacity with it being 19 years old.Very satisfied with the company and would recommend them to friends and family.

Jenette Wright (Janette)

2 years ago

Jennifer is always pleasant and helpful when we call for an appointment. We never have to wait long for someone to come out. Strongbuilt require their crew to be licensed so I know I'm not going to be sent a day worker with zero qualifications.

Guadalupe Salazar

2 years ago

Joshua was my tech and he was very respectful to me and my husband and my dogs. He was very honest with us and very kind. He definitely knows what he is doing very knowledgeable. I loved the service. I will be asking for him again in the future. When I called the company Jo Morales was very kind and friendly and patient with me. I was very impressed with their customer service. I totally recommend them.

Dave M

2 years ago

Strongbuilt sealed our ducting, replaced our complete HVAC systems and added SUNTRACKER units for greater energy efficiency. Installation was started and completed on schedule. All the techs were very professional, efficient, communicative and knowledgeable. We are very pleased and satisfied with all the work done and would highly recommend Strongbuilt for any of the services they offer.

Alec Sanchez

a year ago

Our garbage disposal broke and they had someone in the next day! Travis was very kind and professional, being sure to talk us through what happened and how they can fix it. He installed a new one right then and was done in 20 minutes. This company has always been good to us. Recommend 100%.

Rick Grumet

2 years ago

Technician Arturo Yepiz was very professional and courteous. I explained to him what the last company did about a month and a half ago. He then explained what the plan was to identify the exact problem. He also offered me a service plan, without any pressure, which I excepted. He recharged my system and put in the sealant. Hopefully this will do the trick, if not I will call you again and then go to plan B. Also I was surprised at the price, Mr Yepis did more then the other company and it was cheaper. Thank you, and I will happily recommend you to others.

Hector Torres

a year ago

Jeff from StrongBuilt came out to perform annual inspection of units. Jeff introduced himself and what he was going to perform this day on my units. Jeff was dressed professionally, he covered his boots prior to entering the house, performed review of systems and provided me critical feedback on any issues with my units. We reviewed the photos he took showing some issues, we addressed them and completed the necessary fixes. He also notified customer sales and provided me an estimate on cost on any future installation or replace cost for unit.

Lee Mayes

4 years ago

I called about 0900 on a hot July Monday morning, unit wasn't down but didn't seem to be running right. The tech was here before 1130. Polite and competent. Walked me through all the diagnostics, even put up with me watching what he was doing. I'd definitely call them again.

Carol Mingus

a year ago

As homeowners we were not looking forward to getting bids to replace our AC/Heating system. My husband lined up four companies to come out and give us their bid on the project. We were so fortunate to have Strongbuilt come out first and Dallas walked us through all our options. He set the bar high with his presentation and their warranty and maintenance care offers. Although we had a few lower bids dollar wise, we felt that the other offers lacked in service options and professionalism and we selected Strongbuilt.Today Victor and his crew were amazing. They were on time and very professional and polite. They really were a great team to watch. I had planned to take a short video of the crane lifting our new AC unit onto our roof, but by the time I went to get my phone, they were already done with that part of the job. Victor programmed our new thermostat to our liking and made sure everything worked before leaving.Strongbuilt made the process less stressful than we had thought it would be and provided us with excellent customer service. They are a veteran owned business and they are a proud bunch to work with. I am so glad we selected Strongbuilt !!

Jason Brandos

2 years ago

Mitch is very professional and would love to recommend him for any work you need done for your home or business. We have had multiple jobs he has made our home very efficient and timely.Prices are very competitive and financing is available. Veteran owned and honed my military service discount-𝐓hank you!!!Had about 4 other companies try to beat the price and a few were close but I’m happy to have chose these guys.You will too...Jason

Leo Lucero

2 years ago

My AC went down in the middle of the night, called in the early hours of the morning. He got here at 2pm got it done within the hour. Honestly I would definitely do business with them again! They got my AC running again.

susan Sampson

3 years ago

In an old house with dismal plumbing, I have my bathroom drains unplugged about once a year. I called Strongbuilt for service. Mitch came out and was professional, on time, and tidied up after the service was complete. However, what made the service call even more exceptional was his friendly, informative demeanor. He was accommodating and just a joyful employee who did an exceptional job. I highly recommend Mitch for a raise and Strong-built for friendly service. Susan Sampson

Gloria Long

2 years ago

I was having a problem with my toilet for over 1 month and it took a total of 4 visits before the issue was fixed. Shout out to Les from strong built for his honest hard work! Thank youIf you have any issues with plumbing ask for Les!

Larry Kraber

2 years ago

I would like to compliment Strongbuilt Plumbing & Air for the excellent installation they performed for me recently. Their salesman, Brandon, answered every question that we had, and his response time with us was excellent.I particularly want to compliment the installers, Mike and Kevin. Mike was particularly helpful with his technical expertise, again, answering all of our questions.There was a mixup at the warehouse, and the wrong condenser was delivered yesterday, but it was quickly corrected today, and all of the correct equipment was installed today (June 23). I will definitely recommend Strongbuilt to our friends.We had a defective part show up in our system, so I called, and Strongbuilt, came out the same day. The new part was installed by a very competent and friendly technician names Caesar.We highly recommend Strongbuilt.

Howard Dalton

2 years ago

Decided to call Strongbuilt for an AC system checkup. On 02 Aug 2021 Caesar arrived on time and performed AC system checks.He took pictures all along the way and I received them after the visit. Caesar explained many things about our system that others in the past did not know or care to share.I was thoroughly impressed with service provided by Strongbuilt. Caesar worked like I would have done - if I were the Tech.Awesome company, technician, highly recommend.

Robert Macek

3 years ago

Excellent service throughout. Adam conducted the initial inspection of my HVAC system. Upon completion, he provided a step by step description of what he had found and recommendations for correcting the discrepancies with no hard sell or pressure, just the facts. Rather than repair the 14 year old HVAC, I decided to have it replaced.Three days later, Joseph and JT came out to install the new HVAC. They arrived on time, provided a blow by blow description of what they were going to do, laid out drop clothes to protect the area, and commenced work. Upon completion, they provided a detailed description of how the system worked, making sure that I knew how to operate it before they left.A painless experience from start to finish and the price of the new HVAC system was extremely reasonable!* * * * * * * * * *This is a continuation of the above review, written in May of 2019, when Strongbuilt installed a new HVAC system in my home. In November of 2019, Laura contacted me as a part of PandaCare to schedule an appointment for a Tech to come out and inspect the furnace. My schedule was tight, and Laura cheerfully worked with me until we found a mutually agreeable date and time. Not only did the Tech, Michael, conduct the inspection (no issues found) but afterwards discussed the system with me and provided maintenance tips for me to follow to help maintain and improve system efficiency. Strongbuilt Plumbing and Air staff are among the best I’ve had the pleasure of working with over the years. If it were possible to give them more than five stars, I would do so without hesitation!!

Rex B McCullough

4 years ago

This is the best plumbing and air company in Tucson. They have installed all new heating and air, water treatment, and tankless hot water systems in our home. The work was done by a super group of technicians who preform as a team. Our team consisted of Brandon, Joseph, and T.J. The result was a top quality job and I feel very lucky to have had this company recommended to me by a neighbor. Should you have a problem with anything, as I did with a thermostat they are on call 24/7 so matter the time someone will arrive to fix the issue with in an hour. I highly recommend the Strongbuilt company to anyone considering a new system or just needing repair on an older system.

Cindy Easley

3 years ago

Although all I got done at present is an estimate, they were friendly and courteous starting with the girl that answered the phone. I received a text letting me know the estimator would arrive soon. Cameron has very good customer skills. He listened to my concerns and description of the problem and gave me an estimate within minutes. Thank you all!

Rich DiPietro

3 years ago

For years, I have been putting off a replacement AC unit. The originally installed 'builder unit' had developed leaks due to a faulty coil. I contacted Strongbuilt based on previous reviews, and I wasn't disappointed. The service technician provided the expected bad news when the Freon level was too low, and estimated repairs would place costs at a significant percentage of what a new unit would be. We arranged for a follow up visit, were provided options and decided on a new unit. The installation took place the following week. Due to the required installation, it had to be carried over two visits, but they got me up and running (and cool) on the first day, and returned earlier than expected for the final visit when the installation was completed. Everyone on site was friendly, courteous and respectful. I would recommend Strongbuilt to anyone, and look forward to years of comfort.

Lillian Basefsky

4 years ago

Josiah H. was the technician who came to the house. He was very polite and friendly. He knows his business and could answer all my questions. Before he arrived he sent a text telling me he was on his way. It showed a picture of him as well as gave a little information about himself. I couldn’t have asked for a better technician.

Halina Sindrich

2 years ago

Adam from Strongbuilt Plumbing explained everything he was doing and let us know if any repairs were needed. He was very accurate and precise in his explanations. We feel very confident in his expertise.Cesar always goes above and beyond. He answers all of our questions and explains whatever needs to be done. We will definitely continue to use Strongbuilt and request Cesar. Thanks you Cesar.

rgoepfrich-gctrails

2 years ago

Brandon was our tech over to assess and provide an estimate. Our system beyond its lifecycle, and Brandon gave us options for replace in kind, moving to a conventional rooftop packaged unit, and a rooftop packaged unit with solar. Brandon was knowledgeable and friendly, and professional. We appreciate the free estimate, but lots to consider. I'm sure Brandon at Strongbuilt would be happy to answer any technical questions we may have.

melissa marion

5 months ago

Ceasars was great! Being a veteran and home owner, it's nice to trust what people say! I have the panda care plan and I like the service I get with it!
Thanks strongbuilt!!

S R

a year ago

Would like to leave reviews for all workers involved.JEFF GRAY-Salesman, project manager and main contact. EXCELLENT answered all calls and sent out the services needed.JEFF WENZEL-Install manager. Knows his work but needs to listen closer to the customer.JOSE & BRIAN-Duct cleaning. Was a very poor job, did not respect my home and did not clean up the mess as well as marked places in wall and did not put vents back in place appropriately. Definitely NOT worth the $900.00+ that we paid.JASON S.-Techncian - EXCELLENT knows his business and will request him when needing technician.KYLER RICHIE - Technician. Excellent worked on damper problem.VICTOR, MIKE & SETH - Installation crew. Professional, respected home, know their stuff. If I needed anything installed I would request them.SAL - Technician, seasoned employee and diagnostician. He found problem of leaking Freon when 6 visits earlier no other technician tested for problem. Resulted in NEW condenser required.Overall rating for company 5Star due to program, guarantee and followup. The entire process from estimate to schedule to completion was matter of three (3) months. Unfortunately had to call for final quality check and paperwork. One bad thing through all process only about 2 out of 11 workers actually introduced themselves.AC works Great, but due to time frame wasn't able to use heater for another 5-6 months.Time will tell. If heater not working correctly a call will be made.

Welborn “Cottonmouth” John

3 years ago

Super knowledgeable and professional. Brandon gave us a quote, after spending a lot of time with us to determine our needs, and tailored the quote such that it was exactly what we wanted. He then went above and beyond to negotiate a price with us that we felt comfortable with. After looking at several other contractors, we are certain that Strongbuilt was the way to go. We are super excited to get our new high-efficiency HVAC system installed prior to our solar panels going up. The best part was their company does not use high-pressure sales tactics. We can't say enough good things about Strongbuilt!

K M

a year ago

Strongbuilt sealed our ducting, replaced our complete HVAC systems and added SUNTRACKER units for greater energy efficiency. Installation was started and completed on schedule. All the techs were very professional, efficient, communicative and knowledgeable and a special thanks to Adam Waite for the QC and excellent communication. We are very pleased and satisfied with all the work done and would highly recommend Strongbuilt for any of the services they offer.Our services with Strongbuilt, via PandaCare, whether it be diagnostic or seasonal maintenance services, this year (2021) have been the high quality standards/efficient and friendly, as we've experienced. We look forward to continued comfort and trust with Strongbuilt in the years to come.

John Marx

2 months ago

The service on my A/C seasonal tuneup was excellent. The technician did a thorough job of going through the checklist of items on my A/C unit then sat down with my wife and I and explained all the items that he observed that were in good working order and those items that either needed repair or monitoring. He diagnosed the problem areas well and provided solutions even though the costs to repair these items(outdoor motor and controller) are fairly pricey. We have scheduled the technician to repair these items tomorrow so it still remains to be seen whether these items have been repaired to our satisfaction and whether there was good value on these repair costs. Up to this point an excellent job done by the technician.

Michael H

4 years ago

Joshua Cisco from StrongBuilt Plumbing and Air was great. He did our Pandacare HVAC check and was very polite and cleaned everything up before he left. I highly recommend Strongbuilt.

simon templer

a year ago

The company worked with us to get the system we needed (sooner than expected) the techs stayed till midnight to get it up and running (in the worst heat of the century). There are a lot of AC contractors out there to choose from so choose wisely ! I picked these guys and thus far glad I did.

Brian Nevitt

a year ago

Strongbuilt has been an amazing company to work with, they came and installed a complete heating/AC syst in our house, they were professional in every aspect. We just had our 6 month furnace inspection, for winter and again completely professional. Thank you, Strongbuilt.

jan

a year ago

Jeff Gray initially suggested the type of unit necessary for this particular home and why. Jeff Gray and Jeff Wenzel saw to it that everything from removal of the the old unit to the installation of the new unit was done correctly. All the technicians that took part in the installation were very knowledgeable, very thorough and capable providing a much need service. The vents were cleaned and sealed to promote better efficiency of the heating and cooling. All in all it was a great experience and we REALLY appreciate all their collective experience and dedication. They deserve a 5 star rating.

Mike Lopez

2 years ago

It was our first time doing business with this company, and I can not say enough great things about it! We are super happy with our new unit. Our technicians were probably the best in the business. They guided us step by step from our sales guy Dallas a very knowledgeable guy explained everything we needed to know about getting a new unit installed. The installers Jeff & Mike were here prompt and ready to work they explained the process as they worked, very professional we are extremely satisfied with the service. The following day our air ducts got sealed and cleaned and our tech Frankie was professional and knowledgeable in his work again couldn't be happier with the service we received with Strongbuilt! They definitely have customers for a very long time!Miguel & Diana Lopez

Richard Fowler

a year ago

These guys saved my life! My old AC failed and my house was up to 95 degrees at one point. They gave me a solid quote and when they came they had my new system installed within 4 hours. They hauled my old system away and cleaned up. New system was installed professionally and is working great. While they were here I also had them replace my water heater. I’m a happy customer.

Kevin

4 years ago

From the initial call, to the diagnostic inspection, and the review of options both Jolene and Joshua were courteous and professional. Everything was explained clearly and several options were discussed and we were able to choose the best option without be pressured or upsold. I will recommend them to family and friends! Update: Installation techs Jeff, Eddie and another gentleman were awesome during the installation again taking great care to explain the process as it went while also ensuring flooring, walls, ceiling and roof were protected from damage. I also appreciated Laura's follow-up call. So happy I chose this Company! A week later I had a couple plumbing issues so I called Strongbuilt and once again they didn't disappoint. Mitch was great.

Jack Kincaid

8 months ago

I had my AC replaced, and then my water line to my meter sprung a leak. I want to thank Jeff, Russell, Corey & the amazingly professional office staff. I will be with strong Built for the long hall.

P J

2 years ago

Very good service, Mark did a great job explaining details of a very old unit. Did not push replacement rather talked about what could be replaced in future vs one part that cannot be found for reasonable cost anymore. I appreciated the honesty.

Theora Barringer

5 months ago

Cesar Lopez was very helpful. It was a great experience and we are happy to have found a plumber when we need one next time.

Arizona Resident

a year ago

I called StrongBuilt for a second opinion about the cause of excessive roof and wall vibration after a fan motor replacement to my A/C unit done by one of their competitors. StrongBuilt quickly found the issue--a simple dislodged screw, easily repaired. Their competitor, on the other hand, was unable to find the problem despite two visits, leading them to tell me I'd need to have my A/C unit replaced. Quite the price difference! Under $90 from StrongBuilt versus a potential $12,000 from the competitor. Needless to say, I'll be using StrongBuilt in the future.

Frankie Furter

11 months ago

Place advertises $39 drain clearing when you call they tell you it's for new customers only. My ac was tuned up 6/2022 which makes me an already customer. Told them the ad doesn't say that. That's false advertising. 2 days later I'm still waiting for a callback. BTW they'll unclog your drain for $88. Ripoff for a veteran owned company.

Fannie A Allen

3 years ago

Strongbuilt services my heater yesterday (12.02.2019) and normally I don't give reviews on this type of service, but with this one I will make an exception. The Serviceman: A+, very informative, very polite and answered all my questions. He even wore booties too keep my carpet cleaning. The Home Office called twice to asked if I was satisfied with the service, A+. And best of all my Heater is working and I wasn't changed with anything extra, A+. I will give Strongbuilt Plumbing, Air & Solar, wait for it .......... 5 STARS

Anne B Stericker

4 years ago

Mitch handled two plumbing problems we had. One was a running toilet in one of our bathrooms, the other was a very sluggish flush in the toilet in our other bathroom. He replaced a part in the first toilet and it now flushes and turns off perfectly.For the other he suggested we could try a commercial de-liming product available in stores, which might help the sluggish flush, and thereby save us the purchase of a new toilet. After researching the de-liming approach further I tried it, and it worked perfectly!. That toilet now flushes quickly and completely.We appreciated money-saving Mitch's suggestion very much. We will certainly contact Strongbuilt for other plumbing problems in the future.

Don Wilson

9 months ago

Awesome Company and support Staff. From beginning to final installation, excellent job! Installers showed pride in their work and sincerity in customer care. Thanks to Brandon, Jeff, Chase and Mike we couldn't be more satisfied. New AC/Furnace installed, duct work cleaned and sealed.

Warner Dofeliz

2 years ago

Call for our broken ac , the people at Strongbuilt were prompt and very helpful esp Jeff G. Installation of the ne unit took a day. John and his son Pedro who install the unit ere respectful and clean .

MARTIN LOPEZ

3 years ago

We talked to other companies regarding a whole house water treatment system and after meeting with John Mancini we decided yo go with Strongbuilt and we are glad we did. The installation went smoothly and two days later the system was activated. The technicians were very knowledeable and efficient. John did a follow up a couple of days later and everything looks great.

Charles Hayward

a month ago

Blew a capacitor on our AC unit, Friday night, going into a holiday weekend. Weather expecting plenty of glorious heat. Strong Built sent TJ out with only a short delay. He was energetic, polite and skilled. He diagnosed the issue, replaced the part in minutes.What impressed me more was when he noticed something loose, and took the time to set it right. Something outside the job, above and beyond - simply great work ethic.Will recommend without reservations.

A Wilson

8 months ago

I heard an ad on the radio about a drain clearing special which Strongbuilt was offering. I called, RJ came out within a couple hours, and took care of my clog very quickly! I will be using Strongbuilt for my HVAC needs in the future too. Support Veteran-owned businesses!

Bonnie Proulx

2 years ago

I would recommend Strongbuilt to everyone. What a blessing to have Nate come out to my home and get my heat furnace running. Honesty is my first worry but not this time. Nate was honest and professional way above my usual experiences. Who could ask for more, truly blessed. Thank you!

Bill Bélanger

2 months ago

I was lured by their $29 inspection only to be followed up with a tech who sold me some “oil” to quiet the unit down for $400, then another $400 for “sealant” in case the 5 year old unit might be leaking. I didn’t about the price before I approved the service because I would never in my wildest dreams have believed they could put $800 worth of oil and sealant into a home air conditioner.

Dr. Markus Redding

3 years ago

I would highly recommend Strongbuilt Plumbing for your plumbing needs. Their Technician Eddie was outstanding - he was friendly, professional and knowledgeable, but the most important part was that he give me an honest assessment about the plumbing problem. He also educated me about my home's plumbing and sewage structure, as well as preventative measures. Overall, outstanding customer service, including their office staff Tania who coordinated the appointment.

Ann St.Hilaire

2 years ago

The HVAC technician Adam Acre was the most helpful and knowledgeable service tech I have ever had. He corrected an on going overheat problem caused by a previous less knowledgeable business thus potentially saving me heating fuel (LP) and possibly damage to my heater.I HIGHLY RECOMMEND this company to anyone who has problems or just needs a Safety Check of your system.

Karen Wynne

8 months ago

Our 50 Gal electric Hot water tank flooded our garage. Needed emergency repair and restoration to deal with water damage. We have used Strongbuilt for 6 yrs now to do all our upgrading and plumbing. They have never failed in quick response. They are easy to communicate with, & very professional. We upgraded to a whole house on demand hot water system which was put in the next day. They offer great products and the crews are polite, knowledgeable and communicative. Emergency was never so pleasant, so thanks guys.

Kelly Dolan

a month ago

Really appreciate the staff and professionalism of the staff. I have worked with Sam before and he provided the same exceptional service. He offered advice on needed work and products. Polite and timely. The other reason I like Strongbuilt is that they have fair pricing and is Veteran owned. Thank you to the entire team!

Gregory Clemenson

3 years ago

I haven't picked the provider to replace my central AC and heater, but Strongbuilt was very courteous and professional during my scheduling estimate. No high pressure sale, just stated the facts and gave me the estimate. Will update the review if they win the bid and do the install.

Digital soldier

a year ago

The SB team does amazing work at a very fair price. Any questions I have were answered and addressed in a timely manner. I also appreciate the instant calls back to confirm the work was done properly. This team deserves a raise. Thanks again from a new happy customer

Carl Merling

4 months ago

The people at Strongbuilt are a joy to do business with. They are courteous, thorough and on time. They care about the work they do and are real craftsmen. I used Strongbuilt when I needed to replace my 27 year old system and am so glad that after receiving 4 quotes for the job I chose them to do the job.I Highly recommend Strongbuilt .

ACME DELIVERY

3 years ago

HVAC technician was terrible, talking on his phone, smoking on my father's roof and major oversight. He came in to repair HVAC but it took him two visits to assess the fan near blower motor? He was sarcastic, whined about his day to my father and he rolled his eyes when I told him not to go into my or my daughter's room to set up a portable radiator (because he fixed everything but the broken fan, including replacing a functional thermostat). Here it is the next day and he has now missed another appointment, out of passive aggression? Mean while my father still has no heat. I could have done better as a novice at the home Depot.

Darren Sandow

2 years ago

Since we bought our home 6 years ago, environmental control has been aspirational at best. In Nov, a windstorm knocked it out permanently and our house at one point dipped down into the 40s. My wife said, “enough” and we moved to replace it.We decided to get three bids. I started out with the most popular in our neighborhood, TLC. The sales rep was awesome but his offer for an inferior two-stage, 5-ton unit came in thousands higher than the others, a less than stellar warranty, and didn’t offer solar options.Next, I picked MCS. Years earlier, they had installed a mini split for us in our mother-in-law suite and they offered solar. I called my sales rep there, Bruno, and he turned out be working for another company, Strongbuilt. He told me that MCS no longer offered solar options and that I should give Strongbuilt a chance. I told him I would but that I still wanted to give MCS a call. I did, and I quickly realized why Bruno left them. Their phone systems didn’t work properly so I literally called and left three messages that weren’t answered. The fourth and last time I was going to call, someone answered and blamed the problems on COVID… really?! The sales rep that came out spent less than 10 minutes on our roof and sent me a bid, via a text-picture, for the same unit that TLC did, with a short-ended warranty. Granted, the price was below TLC’s bid but given the infinite selection that Home Depot has (MCS is now fully aligned with Home Depot), I was disappointed.Bruno showed up from Strongbuilt and spent time on my roof, thoroughly measured, and walked through our home checking the ducts, filters, etc. and spent time with me discussing the options—including solar. His offer included a commercial grade, two-stage, 5-ton, 16 SEER, Daikin HVAC system and the SunTrac thermal solar system. Because SunTrac is symbiotic with the Daikin, we could get state and federal solar tax credits for the whole system. Finally, his offer included superior warranties on the unit and Strongbuilt’s Panda Care maintenance.There was no question, Strongbuilt was our pick. The crew showed up with a crane that lifted our old 5-ton unit over our 23 solar panels, a heart-stopping moment, and then installed the new unit without a hitch. Beni, who led the crew, was a great, smart, and fun guy who did a fantastic job and cleaned everything up.We now live in a home with true environmental control and it is amazing! Overall, the things that stood out on my experience with Strongbuilt are: 1) Their pricing and warranties are better than the competition. 2) Their staff is awesome and absolutely trustworthy. For example, our original quote included redoing the 25 feet ductwork on our roof. When they came and saw that it was fine, they deducted the cost off our quote AND they reduced our quote by an additional amount because they didn’t have to do the major electrical overhaul that they initially thought. This saved us thousands of dollars! And finally, 3) They are owned by veterans and their products are made here in the United States. I’m so glad that Bruno and I reconnected and that Strongbuilt is the company that brought peace and true 70-degree temperatures to our household!

Dale Cupp

4 years ago

Field Tech Mitch Brown, called ahead of scheduled arrival (11:00 to 1:00 pm). Arrived on time, first impression was positive, identified himself, personal appearance was good and great mannerism. Work was very well done, very professional and area was left clean. Great representative for Strongbuilt plumbing and Air. Would recommend and will use in the future.

Randy Churchman

4 years ago

Had Strongbuilt come out and service my A/C because it is veteran owned and I am a veteran who likes to support local businesses. Scheduling an appointment was easy and fast. The service rep was super nice. Then the technicians, Brent and Josh came out and serviced the system. They were AWESOME. Explained everything in great detail and made recommendations. Great experience overall.

In Arizona

a year ago

September 8, 2021: Technician Jason Mikesell completed the routine service for both our A.C. units - (as part of the Panda Care we have through Strongbuilt). He serviced the two outside units as well as the two blower units in the attic. Jason was just awesome to work with and really knows his stuff. He used his company iPad to take pictures and to share with me the numbers on the units regarding state of their health. Did a wonderful job! Many thanks to Jason ... and to Strongbuilt.Late August 2021: Technician Steven Bard fixed 1 of 2 A.C. Units in order to replace the coil and to install a 'hard start kit'. He was professional, knowledgeable, and just an all around great guy. He did an outstanding job. Much appreciation to Steven and to Strongbuilt.Michael D. was fantastic. He did an excellent job. He was very considerate to put on booties over his shoes, a run in front of our door, and a vacuum cleaner to clean up any mess. He performed our fall service on our HVAC System, both in the attic ... and double-checked the units outside. Very friendly and kind. Thanks again Michael! Keep up the awesome service!

Terence Harris

3 years ago

Cecsar and Mitch were great, Cesar explain all my options. After snaking the pipe out he realized the pipe would need to be pressure washed, he called Mitch for help. Mitch, a true professional with a great personality. He made sure the job was done right. It was late when he left but the pipe was clear. Thank Guys!!

Nancy Fintzy

a year ago

Due to leakage problems with my A/C system (2 units were leaking), and my previous company no longer covered maintenance and now built his equipment abroad (resulting in long shipment delays) I decided to go with an all-American firm with a goo 10 year warranty on parts and labor for a complete replacement of my main gas heater and electric A/C system.The work was completed in less than a week during one 6-hour day. The replacement seems to be complete and working correctly - as is needed this time of year in Tucson. I'm looking forward to 10 years with minimal maintainence and fewer repair bills!The workers were here on-time and worked professionally. They were very polite and kept me informed of their progress as this bit job was completed.

Monkey Bizniss

a year ago

On5/31/22, Bobby Shawgo and Ceasar came by for an assessment of HVAC systems and some plumbing issues. Both of them were very thorough and professional. They referred me to Brandon to assess my options. Due to age and condition of my system, I decided to replace it with their roof-pack system.On 6/03, I was introduced to Jeff Wenzel and his crew. They did their preliminary measurements and layout for duct work.Jeff and crew started installation process on 6/7 and finished on6/9. Chase and Mike stayed till almost 9:00pm removing all waste. We are very pleased with the quality of product and the speed and professionalism of all the installers. Also, a shout out to the office staff. All of you were very pleasant and helpful.My apologies to anyone whose name I missed.I will definitely recommend StrongBuilt to anyone.

Donald Hotaling

a year ago

Strongbuilt serviced one of our A/C units and we determined that the cost effective solution was to replace the unit. They provided estimates for various options with clear explanations of the advantages of each. We received verbal estimates backed by a written contract with excellent terms, cost and warranty. Once we made a decision, the process was seamless. They committed to a one day installation and met that schedule. Everyone we worked with had a professional attitude. Highly recommend this company.

Jessie Jr.

2 years ago

Our experience with Strongbuilt was amazing! Their level of service from start to finish was impeccable! Our technician Sal was outstanding. He was prompt and professional, keeping us informed throughout the process. He answered all our questions and put our minds at ease. We knew we were in good hands!

Lawrence Labbe

3 years ago

Tania was a pleasure to talk to. John Mancini was on time, extremely professional and answered all my questions in a way I could understand.I really appreciate the veteran discount. Extremely customer oriented company. After reviewing other companies and getting several bids I went with Strongbuilt and now I won't use anyone else. My water heater was replaced by Gilbert Rojas and his partner. They were the neatest and friendliest techs I ever had the pleasure to deal with. This is an A-Plus company.Don't be afraid to give them a try --you won't regret it.

Bruce Drath

2 years ago

This past week we were in need of some fast service on a problem Washer discharge line. 1 Call to Strongbuilt and service was scheduled for the following day. Bobby Shawgo Plumbing Tech answered the call and we couldn't have been more pleased. He insisted on making us aware and understand the issue in a 30 yr. old house w/plumbing ... taking the time prior to any work to answer any and all questions - and on the spot quote for the work. Very Professional.....and his work ethic Super. In fact we decided it was time to do additional work ....guess who we wanted - Strongbuilt Plumbing & Air - next day quote - fair pricing and -YES Bobby Shawgo - SB/Tech to do the work.

Sabina Rodarte

5 years ago

As new home owners the last thing you want is an a/c to give you issues. With the help of Strong built they made it super easy. From when I 1st called Chachi was so kind & professional then the tech who came out Brent was also great. My grandmother was there when he came she was very pleased with how respectful he was & useful information was given for us to follow up with him . In the end I am glad i called these guys this stressful situation was so easy & even a follow up call was made by Chachi .Real caring down to earth people here!!

Dawn M

7 months ago

Wonderful serviceman, did a great job. Appreciate the fast service. Will always use Strongbuilt for plumbing and ac/heating.

Hoyt Cox

a month ago

You Guys hit a grand slam with your service. As expected , my A/C unit failed on the hottest day of the year so far. After a brief call , you sent out a tech. ASAP and he was on time ,professional ,courteous and informative of my options concerning repairs or replacement. Very open and visually showed me the problem and alternatives. I decided on replacing the entire 20 yr. old system rather than repairs. The following morning a crew showed up on time and fully prepared to get the job done.I was taken aback with the exceptional level of pride in their craft and professionalism as I watched them work as a highly skilled team.Mike S. & David M. worked flawlessly as one well orchestrated unit. They worked efficiently and non stop until the job was complete. I was particularly impressed with their attention to high quality workmanship and coordination of tasks, never missing a beat. As a company in this competitive industry, you can be proud to have employees like these men. They are the ones that make or break a business.As a final summary, I would highly recommend this company to any of my friends and neighbors. I would say that this job was a great investment in peace of mind and a cool home. Well worth every $ spent . Thank you ,to a great team.

Mike Rid

2 years ago

I called about the TV advertised $39. A/C Tune-up, and scheduled a appt. Rio Rancho NM. Not Tucson. I was quoted a different price.. so I didn't schedule a tune-up. I wrote a - review.... MGR called right away, Extremely nice, misunderstanding on their part. We rescheduled my a/c's tuneup for the advertised $39. **28th update** Great service, John H. Texted 2 hrs early, on his way. Introduce himself, badge etc. Got right to work, he gave me lots of info on how to improve the efficiency of my a/c's. Like clean the coils especially after 15yrs. Easy to do. Thank you. Will use them again.

Diane Squires

3 years ago

Totally impressed. Mitch came right in, fixed two toilets and left within 20 minutes of arriving. WOW. He was very thorough, polite, efficient and knowledgeable. I will definitely call Strongbuilt again. All I can say is WOW!

Jetsam

2 months ago

-- Sometimes a 'wordy' review is in order--A great experience from the very beginning. Many options were presented and we went with a replacement system.Mike arrived in the morning and started working diligently throughout the entire day along with Chase. These 2 gentlemen completed the install and explained use of the unit in easy terms.Our thanks go to Mike & Chase with the installation, to Brandon for the product and service information, and to Brandon for the checkup / service call.-- A great group of people that represent a great company, I highly recommend them.

Kelly Longale

8 months ago

Technician, Brandon Hicks was very helpful and clear in his assistance to us. They responded quickly and took care of us that day. We are well satisfied.

Cindy Christian

9 months ago

We had Strongbuilt Plumbing & Air install a new HVAC inverter system and seal all of our ducts at the end of May 2022. It was a big job and they were prompt and cleaned up everything very nicely. Since then, I've had contact with several of the team members over the last several months for follow up visits to answer all of my questions since I am new to AZ and heat pump systems. Today's visit was with Jeff Gray was very productive since is very knowledge. Earlier this month I also had a plumbing inspection with RJ Lizarraga who did a great job as well. Strongbuilt has an awesome crew in the field and office too!

richard eaton

a year ago

Used Strongbuilt for major plumbing rebuild, all our drain lines were compromised. I got to see their work up close, at each step. Everything they did was entirely correct, carefully and transparently executed. The team worked extremely well, obviously they enjoy working together and were unusually cooperative and communicative. There were no delays, personnel availability, or other issues. This was a huge messy project, and everything was remediated correctly and our home kept clean, all this during Covid! I recommend then with no hesitation.

Lilyan Riesgo

3 years ago

We were very pleased with the service provided by Strongbuilt. Our technician was courteous, professional and very thorough in explaining all the work that was performed. We will definitely continue to use them as our AC provider.

Rick Lee

4 months ago

Mike and Dave arrived on time and installed a new furnace and A.C. they were very polite and walked me through the whole system. They removed my swamp cooler and sealed everything. The whole thing took about 14 hours and they never stopped working.

Patricia McCarthy

3 years ago

I called for a service to clean my vents and do a spring cleaning for my air conditioner. Robert told me my vents were rather clean and didn't need servicing. He checked my AC unit, gave me some advice for possible upcoming issues and saved me over $300 by being honest. Thanks Robert.

Carol Moody

2 weeks ago

Enjoyed having Reggie do our check up maintenance. He has good customer communication, was willing to listen to us and made us feel very comfortalbe in our home. Thank you Reggie, and hope that we will see. you in six months.

Carole Messinger

3 years ago

First and foremost, my technicians, Jeff W, Carl W and Bradley, were FABULOUS! They were very honest, courteous, thorough, knowledgeable and just plain fun to have here working on the installation of my new HVAC system. They busted their butts to make sure it was all set up and working properly. They have to come back to finish the heater portion but that's my fault because I asked for a vent to be put into the room that was added on to the house by a previous owner that did not have the foresight to do that at the time of the add-on. Also the swamp cooler that the HVAC system is replacing was a complete mess and my technicians had to do extra work to the roof to make sure the area was sealed and coated properly because the roofers couldn't get here beforehand. So if it wasn't for all that extra work, I know they would've been able to complete the installation in one day. Looking forward to seeing them when they come back to finish the job. Thank you Jeff, Carl and Bradley for being FABULOUS!

Regan Banek

2 years ago

Had them do plumbing for an existing kitchen sink drain and faucet. The came out to give an estimate. I agreed to the price as you get charged $75 just for the estimate, if you don’t use them. The simple job took many hours to complete the next day and he left for 90 mins to get a part he needed. This should have been known what he needed the day prior on the estimate. I asked for a discount, as I don’t know why he was gone for so long and he said no discount. He stated I needed that part.I will never refer this company to anyone.

John Patronski

a year ago

We had a bathroom sink drain that had slowed nearly to a complete stop. Seeing an ad on TV for Strongbuilt with a $39 drain unclogging price we gave them a call, wondering if there was a catch to this low price. Two technicians arrived after a call from both their office and the techs to ask if it was a good time for them to do the work. They showed up promptly, did the work in about 20 minutes, were courteous and professional, and left the work area clean and with a drain that worked like new. And the bill? $39 as advertised.

David Macias

3 years ago

Received notification from company and a technician that he was on the way to my home for service and ? installation of an ACsystem that I never arranged for norrequested. I called office with a Tucson phone number and reported this fiasco. She retorted that the messages I received from the company and technician were a mistake since she could not see that any such service was on the schedule for today. She provided to rudely hang up after I contested the service that was being arranged by the company and a technician named Bruno Rodriguez. Looks like a scam.

Stephen Fogg

4 years ago

Technician Adam Waite was able to diagnose the wiring problem with our system and got it running quickly. Very efficient and professional work. I have used Strongbuilt ever since moving to Arizona and will continue to do so.

Helen Nakano

4 years ago

Both Michael Dimase and Jolene respond and take action immediately. I had an issue with water leaking which would cause damage. I had an afternoon appointment but Jolene rescheduled and Michael was there within an hour. They are pleasant and are eager to solve any issues related to AC, Plumbing, and Heater.

Mike Sholtis

2 years ago

Strongbuilt Plumbing & Air is my go to for all my Heating and Air Conditioning needs. Nate showed up on time, was professional and courtious . He wore his mask and was respectful of my property. He did a thorough check of my system as well as cleaning and sent me the results via email as soon as he was done. He made sure to ask if there were any questions or concerns before he left.. As a disabled Veteran I appreciate using a Veteran owned company. You can count on Strongbuilt.

Andres Martinez-Munoz

a year ago

My technician, Brian, conducted a thorough inspection and explained everything that needed attention in detail. I wanted an inspection because my house was built in 2005. The A/C was making some awful metal on metal noises. Brian was able to fix the noise by replacing a condenser fan. Now it sounds quiet and smooth! He also provided surge protection to keep my system from failing due to a storm, and a flood protection device to save me from costly drywall damage repair. Everything is under warranty, and the 2 year maintenance place is reassuring.

Bob Davies

2 years ago

Had a 6 month check up of our newly installed AC/Heating system done by Jeff Gray. Jeff explained what he did and other options for duck cleaning and maintenance. Good job!July 2020- Our15 year old AC unit died last Friday during triple digit temps here in Vail, AZ. On Thursday evening Matt made the diagnosis quickly and accurately and knowing it was going to be even warmer over the weekend I was very concerned but on Friday Strongbuilt's rep Brandon promised us the installers would be there Saturday morning to replace it. Right on time Saturday morning Jeff and Karl were awesome right off the bat, friendly and obviously experienced. From shutdown to startup a little more then 6 hours including site cleanup. The unit is in the attic and with the temp hitting 100 by noon they just worked on. I can't say enough about Jeff and Karl's work ethic and Strongbuilt Plumbing and Air as a company. I highly recommend using this company, I absolutely have no hesitations using them in the future.

Karrin Woods

2 years ago

They are great, came to do routine maintenance. Then when our AC stopped working they were there within a few hours of our call and backed up their work. Great Service. Knowledgeable staff.

J C

3 years ago

Had the fan motor for the ac go out during the night. I contacted Strongbuit in the morning at 8 am and had a technician at 10 am. Super responsive and fixed my issue. Technician Nate was knowledgeable and explained everything that was wrong along with what he had fixed! I’m glad I found this company they do good work !!

Christine Toering

6 months ago

Strongbuilt got me in last minute on a weekend after another plumber (Cal's) postponed their appointment with me and then tried to postpone it again. RJ from Strongbuilt managed to solve the issue that Goettl was unable to solve earlier this week. Would recommend

Casey McCullough

5 years ago

Had a service call today from Chuck. He arrived within 30 minutes of my call, diagnosed and fixed the problem and gave me pointers on how I can check it myself should it happen again which I really appreciated. Also gave me some other info regarding system that will be helpful in the future. I've already written down everything he told me.

John Dollinger

2 months ago

Strong Built is fantastic, Jeff and his helper were able to fix my HVAC issue very quickly. And they notified me where the problem part to my system was and thankfully it was not something major. After their employees honesty and explaining the issues with my HVAC system I signed up for the maintenance program.

Nicolas Manriquez

2 years ago

I had my 1st floor a/c stop cooling on a Saturday a D I noticed that Strongbuilt was available 24 hous so I decided to call them to see what the issue was. They were booked up that day but their manager said they could cine out early the next day (Mother's Day). Our system was over 12 years old and I figured it was time to replace it but their manager wanted to get a technician out to see if it could be fixed before saying it needed to be replacement.The technician showed up on time the next morning and after diagnosing the issue determined our compresor was shot. He didn't try to sell me a unit but instado offered to have their project manager come and give me options, which I thought was a good idea. An hour later Dallas, the project manager, showed up. He didn't try to upsell anything but helped choose what would work for us. We never felt pressured to buy anything we didn't need. After selecting the best unit for us he was able to schedule a complete install for early the following day.The next day, after the scheduled time of arrival, no one showed up. After a few hours the manager called and said that the installer would show up between 12 and 1pm and that only 1/2 of the work would be able to be completed. I waited until 1:30, when no one showed up, and called the manager. He stated that the installer was just picking up the parts. At this paint I wasalready upset as I had to take a day off from work to accomodate the install. He said I could cancel the order if I wanted, which I told him that I was promisef that we would have cool air that afternoon. So I told him to cancel the order, at that point I was angry. I was ready to call a different company.About 1/2 hour later, I received a call from the project manager and apologized for the snafu but after talking to higher ups, he was able to secure the equipment and that they would still come out and complete the install. So I gave them another chance.The installer, Jeff, showed up within an hour and apologized for what had happened. He had just gotten off another job order. He had to wait for his helper, Carl and the equipment to arrive. Shortly after Carl and the equipment showed up and they started getting to work. I must say that both Jeff and Carl did an outatanding job with the install. They were very knowledgable, professional, and attentive to details. They worked very hard getting it installed and after long hours, at 9pm we had cool air. There was a couple things that had to be installer but as it was already late, we agreed that it could wait until the next day. The next day Jeff came at the agreed upon time and finished the job. Since then our system has worked flawlessly.At the end if this, I would highly recommend this company. Even after the snafu, they did us right and I appreciate that. A huge thank you to Jeff and Carl for the hard work installing our system and to Dallas for hooking us up after the miscommunication issue at first.

Alvin&Michelle Kuenster

a month ago

I recently had a crew from Strongbuilt install a new a/c at my early 70’s home. Chase and crew did an absolutely amazing job with the install. I am beyond pleased with the work they did. Crew leader Chase takes a lot of pride in his work and it shows. Every little detail is top notch.Thanks Strongbuilt!

A O

5 months ago

Cesar and his assistant Alfredo were quick to diagnose issues with my father’s HVAC unit that was causing an unnecessary and high power draw that was costing him a lot of money on a monthly basis. They did a great job, were very detailed and professional and I highly recommend these guys for any of your HVAC needs. Not only that, they had all the parts necessary to complete the job with them and took care of it in no time and at a reasonable price!! You guys are great!!!

Yuzhou Liu

a year ago

When I first moved into my current home, I installed a smart thermostat, I screwed up and couldn’t get the AC system going. Hired this random company to show up on-site to fix it. The diagnostic fee wad 99 dollar for thé conclusion that a neutral wire needed to be created for the AC thermostat unit on the roof. Then they charged me 350 dollar and waived the diagnostic fee. Going back I could have hired someone to do this work with 100-150 dollar. So after paying their diagnostic fee I would have still saved 100-150 bucks. But that’s okay, I needed it to be fixed right away, so I paid premium. They offered membership service to run maintenance service on AC unit and water heater. You guessed right… maintenance on AC unit is literally pointing out a ton of who cares problems and tried to oversell. The tech recommended service worth 4000 dollar on an 8 year old AC unit…I probably could have installed a new AC unit with this 4 grand. Not done yet…I waited for a whole day after working 24 hours for plumber to show up during the day at unknown hour. The plumber showed up, oh your waterheater is too old to be drained, bye-bye…seriosuly?

Liza Campbell

a year ago

We are very disappointed in this Company. In the beginning for sales and installation they are right there. Now our 2nd summer with this whole new a.c and heating and a lot $$$$, we are having issues with the a.c.It’s soooo loud inside the home and now outside especially when it shuts down, I can here it shut off when I’m in the front of mailbox. Neighbors can even hear it, makes a loud rattling sound that comes from Scroll Compressor . Last summer we addressed it, it wasn’t as loud as it is now , but the technician said that’s normal. It’s just keeps getting louder and louder , sounds like it’s just going to break down any moment. We have had someone out that will be addressing to the individuals that are in charge of deciding what they are going to do and see if they are going to honor this warranty they assure you as a consumer you have. Still waiting,,,,

Nate H

2 years ago

Called them in the afternoon after getting an unfavorable quote from three big HVAC companies here in Albuquerque. The phone operator asked if my current AC was cooling the house. I explained to her it had failed several days before, and we had been living in a 95° house for days waiting for the other companies to come to our house and give us a quote. She sent out an HVAC technician to give us a quote in about 90 minutes, and I immediately liked the guy (Mark.) He was candid, and wasn't a slick salesman. He explained my choices clearly, and didn't try to upsell me beyond giving me more premium options if I was interested. Much better than the other companies, who sent actual salesmen to your house to try to pressure you into buying. The quote was very reasonable, and they said they could have the AC installed in two business days, as Covid has made it difficult to obtain/stock/deliver AC units. I got two big beautiful Daikin units that are quiet and very good at cooling our house. Couldn't be happier with the company. I will be recommending them to family and friends.

Denis Cournoyer

3 years ago

I called on a Friday to schedule an appointment for an estimate to replace the exterior waterline to my house. They were able to schedule the appointment for the following Monday morning between 11:00 - Noon. Company representative, Elton Cross, called me at 10:00 saying he was in the neighborhood and asked if it would be okay to arrive early. He did a walk through of the yard, asked questions on my preferences, and created a detailed estimate of what the job would entail. He was very professional and was following all COVID-19 protocols. He emailed the estimate within an hour of leaving my house and followed up with a phone call to confirm I received the email. I had a second company come that day to also give an estimate. Their representative was also very professional, but their estimate was very generic and was $1,500 more than Strongbuilt. I was very impressed with Strongbuilt's customer service and selected them for the job. They were able to come out the next day to begin the work. It took three days to complete the project, as the ground was very difficult to dig to the required level. Strongbuilt worked around my irrigation system and patio area so I wouldn't have to move any hoses or pavers. Cesar Lopez was the lead on the project. He was professional, focused and understood my concerns. He kept me informed on the entire process, making sure the water would only be turned off for a short period of time. He and his colleagues suffered through 100+ weather to install my new waterline. I would definitely recommend Strongbuilt for your plumbing needs.

Jim Tilghman

2 years ago

Adam, did a good job during our annual inspection. He turned our A/C around before it was actually a problem. We were low on coolant and needed a capacitor for the fan, which turns out the capacitor was under was under warranty. Thanks

DEE

a month ago

JUST THE BEST. QUICK AND COMPLETE SERVICE. CLEAR EXPLANATIONS AND INSTALLATIONS AS EXPECTED. A GREAT EXPERIENCE WITH THIS COMPANY. GREAT SERVICE REPRESENTATIVE.

Tana Bos

a year ago

Strongbuilt has been an amazing company to work with. The office staff has been attentive and friendly. The guys were a great bunch to have around and did a great job restoring water via a whole home re-pipe and replacing pipes related to the outgoing plumbing. My anxiety was eased when they had options for financing, as the job was more than any of us originally anticipated.

Ramon Campbell

2 years ago

We had our whole unit replaced just recently, and so far, couldn’t be more satisfied. STRONGBUILTS’ personnel, particularly Dallas, Jeff, and Mike, were very professional, and Jeff and Mike who did the install, were awesome! If you’re looking for an a/c unit, or just maintenance/repair, look no further than STRONGBUILT. Thank you!

john hohn

a year ago

Sal Torres is a professional. In his words “you get what you pay for”.A horrible ac company ruined my home and AC.I had Strongbuilt come out and inspect their work. They knew all the codes and everything possible to install a proper AC up to code.I am currently in a court case against the other AC company. Strongbuilt (the professionals) are the ones to really help solidify the case. If you have never been to court, hired a lawyer…etc you wouldn’t undertaker what their professionalism means. It means a lot.Thank you Sal. If you can contact me, I would love to help give you a bonus.

Linda Ahlvers

11 months ago

My AC went out on Labor Day Weekend. I'm 75, just got out of hospital, recovering from a stroke. I was so stressed out. James in the office was very considerate & reassuring. Even though it was a holiday weekend, dispatch called within 30 min to let me know they would be out in a few hours. Anthony was my technician. They even sent me a little bio on him. (Experience-age-family-hobbies & pets. I have 6 little dogs. Very comforting. He diagnosed the problem promptly & had it fixed within an HR. I was so grateful! Stress is not a friend of a stroke victim, but STRONGBUILT certainly made me feel that way. They have a customer for life.

dave justad

2 years ago

Brian Wood did a very comprehensive seasonal HVAC inspection of our 2 units. He was very professional, courteous and a good communicator.

Phillip Kramer

4 years ago

I had a little problem with my heat pump. Condensation on a sensor. Strong sent a tech. out the same day. Jeff analysed the problem, replaced the filters. patched some wiring and now NO problem. I highly recommend these folks, knowledgeable, friendly and efficient. Many thanks 😁😁😁😁😁

joy allbright

4 years ago

STRONGBUILT IS A COMPANY I CAN TRUST. The employees are trustworthy, helpful, and very respectful. I am very blessed to have this company taking care of my air, heat, and whole house water systems. The owner is a Vet, he hires Vets who have served our country also. Today i had Michael. He was great, in every principle of this service.GOD BLESS STRONGBUILT

Brian Catalina

4 years ago

Had someone quote some HVAC work and had another individual quote what it cost for a new hot water heater. I was told ours is pretty old and could fail at any moment. I was also interested in a whole house water filtration system. Unfortunately, after too many calls on my part to the office and more calls/text to the technician, nobody can or seems to want to get us a final quote or schedule the HVAC work that we need done. All the techs that came out seemed very knowledgeable and were a pleasure to deal with. That’s what each star was for. I guess business is just that good that they don’t need mine......

Richard Hummell

2 years ago

Two crews installed our system in a professional and clean manner. All were courteous, polite and explained the different processes they were doing. Had a couple minor issues after installation that were addressed immediately.We are very satisfied with the help we received from the salesman explaining the different options available and the plus and minus of each unit. Our thanks to the entire team that made this a pleasant experience.

Chris Landeen

a year ago

I own a mobile home my FIL lives in. He is a 79 year old Navy vet. Because I personally do not live with him in the trailer Strongbuilt refuses to come out to service the unit. They have been out previously. Strongbuilt says they are a veteran owned company but won’t take care of other veterans.

Gary Thiede

a year ago

Jose showed up on time and worked hard through 1300 p.m. cleaning and aero sealing all my air ducts. I was very impressed with his knowledge and expertise and grateful for his excellent work. Kudos to Jose and StrongBuilt staff.

JD JD

8 months ago

I highly recommend NOT working with Strongbuilt Plumbing and Air. Especially if you care about your mental health. It took almost a year to install a new air conditioner and only 4 solar panels. Very little communication from Strongbuilt so I never knew what was going on during the entire process. They promised that they would show up at the house, but many times they never appeared. I wasted several PTO days for no shows. I went through 3 different project managers and the last one I had was rude whenever I asked if there was anything that I needed to do or to find out the status. I had to call an installer directly in order to get any information.Read the contract because there is a stipulation that you cannot bring in a lawyer to dispute anything on the contract so you will be stuck dealing with a company that does not care about customer service.Most of the time the workers showed up without notice. They asked me what needed to be done when I had no idea where in the process they were at. The job had finally been completed several months ago, however Strongbuilt has never scheduled a follow up as they promised to make sure that the system is working. I was told that the solar panels would produce enough power to lower my power bill however the bill has not reduced but is more expensive now.I am still dealing with the stress from this installation.J

Christy K

3 years ago

Outstanding company and employees! I highly recommend Strongbuilt for all plumbing and AC needs. I have used them for plumbing and AC, and will not use anyone else. They are a bit pricey, but you honestly get what you pay for. If you decide to go with them, ask for Josh. He's professional, knowledgeable, and friendly.

Lauren Harvey

3 years ago

Update....we had Mitch out again to replace the sink drain and he did an amazing job. He made a good suggestion to replace the stopper with another brand, and increased the size of the drain pipe for easier maintenance. We continue to be impressed with Strongbuilt, and Mitch.Tanya was the first to impress me with Strongbuilt as she was very clear and interested in my issue, and made the first appointment possible given my schedule. When Mitch Brown came out for the appointment I was notified first via a text with his background information and photo so I knew who to expect. The first visit was no charge and Mitch diagnosed the problem, and ordered parts right there while he was still on site. When the parts came in, Mitch returned to do the repairs and did so within the scheduled window. He discovered another issue while he was making the initial repair, and took care of that at no additional cost. Mitch was very pleasant and explained everything thoroughly. The final cost was within the estimate, and I felt very reasonable considering the other plumbing companies I had contacted regarding this problem. I will recommend him, and Strongbuilt, to my neighbors who need plumbing services.

Jim Watson

a year ago

Over the past 2 months StrongBuilt has replaced both of my HVAC units. Their crews are efficient, friendly and stayed until the jobs were completed to my satisfaction. I really appreciated their attention to detail and willingness to go the extra mile. I highly recommend them for all of your AC needs.

Donna Kamper

a year ago

Great all around. I was given an appointment for a day, was called on that morning confirming, their tech Travis Youngs called en route. He came in, diagnosed, brought in a machine and was out just about that fast. Very pleased, reasonable $$.

Margaret Van Rhyn

a year ago

My hubby John was very impressed with Jason, the serviceman who came out to check our A/C system. It was a minor issue; however, Jason was very courteous, helpful and professional. We're definitely impressed with StrongBuilt. :)

Mark Perry

a year ago

Great call center service levels. Clear communication set expectations and regular comm as svc appt approached. First tech recognized job was beyond his capacity, organized another visit w/more experienced tech rather than guessing how to fix issue. Appreciated honesty and quick service recovery process.

Kermit Smith

4 years ago

On Monday, May 13, Joe Boitano and TJ came to install a new complete system for our home. They arrived when they said they would, their work was the most professional I have ever experienced. They completely gutted the space where the old system was, even though they may not have had to, and put in a whole new platform and walls to hold the new system, all in a very small, tight space. They changed the outside equipment to make it less noticeable, moving planters and old cement bases. They worked until everything was completed, which took almost 12 hours. When they left, there was no evidence they had ever been there except we had a wonderful cool home again. We are so pleased we finally found a company who is so professional and to easy to work with.

J B

3 years ago

I am so happy and thankful I choose to call Strongbuilt Plumbing and Air! Seeing water coming out of the ground can be a stressful experience but from the moment I called Strongbuilt I felt much relief. When Edward (Eddie C.) came out to assess the problem, he was so professional, knowledgable, and honest. He gave me options as to how to fix the issue and he thoroughly explained each one to me. I didn't feel any pressure what so ever to choose a particular option. He really knows what he is doing! Thank you Edward and Strongbuilt!

Brandon Hays

3 years ago

Main water line broke over the weekend, the first plumber came gave me an estimated cost by mouth. Did not show back up?Strongbuilt came out shortly after my first call.Texted alert of technicians ETA and PIC. The techs installed a line so we had water till it was completed. The estimated cost was LESS and included More.They were done and cleaned up within 1.5 day.I am having my sewer line pressure cleaned nest week.

Jayme Kahle

3 years ago

It was nice to meet an honest HVAC company and technician. Jeff arrived when he said he would and did a great job in doing preventive maintenance on my AC's. He didn't try to up sell with gimmicks and snake oil. He frankly told us the problems and ways we could fix it. Definitely using the again!

Terri Morrow

4 years ago

Mitch and Strongbuilt Plumbing did a great job. Called when he was running late. Protected my floors with booties and a mat on the next visit when it was raining. Explained everything so I could understand what was needed. Changed out hardware as quoted. I do have a reservation about the hardware installed, but Mitch assures me he will correct any issues that arise. Can't ask for more than that! Thanks so much Mitch!

Virginia Rothwell

3 years ago

I've used Strongbuilt both for air conditioning and plumbing services. I had received a coupon in the mail so called to make an appointment for my heat pump.The technician came out the same day and fixed the problem quickly. Both women I spoke to when making arrangements, couldn't have been nicer. The second time I called was a plumbing issue. Again, I found the technicians to be reliable and fair...and no pressure for services I didn't require. I was able to get help with my problem in a timely manner with a team of friendly, knowledgeable and trustworthy professionals. Thank you Strongbuilt!

Alicia Wade

9 months ago

The tech was very professional, very knowledgeable and answered all our questions, and the job was completed in an exceptional manner and everything was free and clear of debris.

Art Farrand

a week ago

My house is only three years old and the air conditioner quit at 0300. The original installer couldn't come out till Monday, I called strongbuilt and they came out this morning, diagnosed and fixed the unit quickly. Parts under warranty and one year on their labor. Awesome company and technician. Highly recommend and will use them again.

Deborah Newell

a month ago

I called and they came very quickly. My ac was doing nothing but blowing hot air. A tech named Kevin came and my ac was back up and running in no time. I am so glad I called. Thanks Kevin for your quick response and efficient work.

Tammie Spradlin

a month ago

The service is Amazing! Staff extremely knowledgeable and courteous! True to their word.
Quick and professional! Price affordable! Would recommend to my own Mom!
Thank you Strongbuilt!

Ariana Foster

5 years ago

Incredible, professional, and expedient service. Brent and Donovan with Strongbuilt responded quickly to my AC problem, arriving within a few hours of my initial call. They worked closely with me and after truly listening and caring about the story of my 5 year old AC unit that fails every summer, they were able to convince the original company to replace the unit. They then installed it the same day! I highly recommend Strongbuilt and will be a loyal customer in the future!

Bill Moore

a year ago

Tech was thorough and professional. He replaced a component that saved the compressor. He had the part on the truck which eliminated the need for a return trip.

Niccy cammack

5 years ago

JOHN arrived on time and I was very impressed with the notifications I received before he arrived so I knew who to expect. He asked good questions in order to clarify our goals and offered advice on things we had not considered. Would highly recommend

Cheryl Terpening

8 months ago

Jeff is extremely knowledgeable, professional and personable! He followed up with us when he said he would, asked if had any questions or concerns and was prepared to answer our questions. The crew that did our install was on time, very professional and cleaned up! I would highly recommend using them!

Maxine Ranicke

2 weeks ago

Jeff Grey earns my sincere appreciation, loyalty and thanks for the job he did on my A/C. I really can't praise him enough. He completely understood my position and did his very best to accommodate it. I'm with Strongbuilt for life. Thanks Jeff!!!!!! Maxine Ranicke

David Borgeson

a year ago

My main line was plugged and didn't have any clean outs. I needed major work. They were able to respond even though sewage was coming up into my house early Sunday morning. They really came to the rescue. Thank you for working so hard in 100+° heat

Bill & Patty Niehaus

2 months ago

Review 2: A/C installation. Karl and Troy showed up on time and spent 9 hours installing the new system. A lot of hard work, but Karl took the time to answer any questions I had. We do have one issue with the heat side that needs correcting, so we'll see how that goes. But I'm very satisfied with the process and the work the guys did.

Rick Nelson

2 years ago

I had an air conditioner problem. My heat pump was working but no air was coming into the house. They came out the same day I called. It took an hour and half to find and fix the problem. Because I had the Panda Care program it was no additional charge. They will definite be my go to company from now on!

Ed Ross

a year ago

Just had them out for Heater checkup under Panda Service. If you've never heard of this service you should defiantly check into it. Faster service and parts discount. They technicians are amazing and I can't think of anyone else I would call.

Linda Jenkins

2 years ago

I was very pleased with the professionalism and pleasant interactions with the Strong built employees across the board! The technicians were punctual in their appointments and efficiently completed their work in a timely manner. I give them a five star review!

Alexandria Maas

a month ago

TJ was great & came out on a holiday!

Michelle Klemisch

a year ago

Sal Torres was my technician and he is amazing! He showed up and was able to diagnose the problem instantly. He took the time to explain the issue and give me my repair options. He had my unit fixed and my house cooling in 10 minutes. I am so grateful for him! The previous day I called another company, explained my issue that it was 100 degrees outside and 92 inside, I have two small dogs. Since I called after hours the technician did everything he could to talk me out of having a repair telling me it was going to be expensive and its after hours. I was SWEATING in my house because he didn't want to come. I am grateful to everyone I dealt with at StrongBuilt. They responded quickly saved me. No hassle about needing it to be in the evening because I work. Thank you so very much.

Joe Phaneuf

3 years ago

The guys were nice enough to come and scope out the request we had and were told that we'd get an estimate in 1 or two days. It never came. The office staff was nice and said they'd have it for us right away. More than once I tried and we never got an estimate. It's been over a month and I rolled up my sleeves and did it myself. Thank you very much.

Dennis Gunder

5 years ago

Had a party and our A/C stopped working. Called Strongbuilt the next day and got an immediate response. Zac came out to my home, diagnosed the problem, explained everything and fixed the issue in minutes.Zac provided very polite, honest service. My wife an I are very impressed and happy with Strongbuilt and will be using them should any problems arise in the future.

Thomas Guarino

5 years ago

This company is awesome!!! i had what was thought to be, Major damage to my back flow system, i had recently spoken to strongbuilt about providing THEM with services, so i called them up and asked for a quote. These guys were out here in less than an hour, had to go out a buy a part, fixed my problem and i had my water back up and going in less than two hours and i am very happy with the price. i strongly recommend these guys.

Manuela Vertrees

2 months ago

Charles was very professional and personable. I will need extensive plumbing done and will submit a follow up review when the work is completed. Thanks to Felicia in the office. Very nice. Excellent customer service!Our Walk-in Shower, toilet and new pipes are completed including our kitchen & outside!Carlos and Santos are an Exceptional Team! Very personable and knowledgeable! Thank You Both for making our little house functional and beautiful! You two are phenomenal folks! Again, many thanks for your hard work! We look forward seeing you in the future!PS: THANK YOU CINDY FOR ADJUSTING OUR PRICE!Mr. & Mrs. Vertrees

Linda Guthrie

2 years ago

John was professional and got the job done. Amazingly, they came the day after my call. I didn't have to wait 1-2 weeks for service. My old swamp cooler works just fine. What more can you ask for?

Robert St. John

7 months ago

We are very happy with the installation of our new HVAC system. Jeff the HVAC Project Manager kept us well informed during the process. Victor and Marty did an excellent job installing and explaining the new system. We would highly recommend Strongbuilt for your HVAC needs.

V BURKHOLDER

3 years ago

Michael went above and beyond to help us out when we found water on the floor from the ceiling where the A/C unit intake is. He arrived soon after our call and quickly located the problem. Problem fixed. None since. We appreciated the quick response and excellent service.Thank you Michael, you were awesome!

Mary E Wagner

8 months ago

Called to have annual heating check as a ductwork inspection showed heating vent pipe had been disconnected. Was able to get an appointment the same day I called. Thermostat install was very quick and tech helped me start the app connection (Nest thermostat). He also explained how it happened (had roof replaced a few months back which likely caused disconnection, something they encounter frequently). Will have to return with pipe connection to fix vent pipe; scheduled for a couple days after initial appointment. Very happy with work!

Bill Parshall

3 years ago

Best call I ever made. my wife and I have lived in Tucson for the past 21 years and always struggled with four swamp coolers to try and keep our home cool during the blistering summers, when the time came to finally get air conditioning we looked into several options with several HVAC company's. We wound up calling Strongbuilt Plumbing& Air and they put us in touch with Josh C. One of their sales associates, He came over to our house immediately that day and talked with me about what they could do for us, made a call and got one of there engineers Joe to come right over and helped work up an estimate, about an hour later sat down with me and ran through the estimate item by item. They did a Great job explaining the benefits and reliability of their service and products and left me to discuss the estimate with my wife, this was on a Tuesday afternoon while she was still at work. After discussing it later that night we decided to accept their estimate and called Josh back to come over and fill out the papers on a Friday night at 5:00 pm after work, because that is the only time my wife could be here to sign the papers, Josh explained everything to her the same as he did for me previously, he answered any and all questions we had, and got us the best deal on what can be a very high dollar investment. This job was a huge undertaking over 165 feet of duct work on the roof and 8 technicians at various times working in 90 degree temps over 4 days the results are fantastic, our 2200+ square ft. home is now cool and comfortable for the first time in years, These guys rock! They do great work, they even pulled our old swamp coolers and brought them down off the roof so we can scrap them. I highly reccomend this company for any kind of HVAC work, they also have a great service plan to go with our purchase, and they included their signature lifetime PandA care, they will service the Air Conditioning unit two visits a year and also give you Lifetime plumbing calls with no service call fees including Weekends and Holidays, and one main sewer line cleaning per year along with camera inspection if needed. It is This Very Satisfied! Customers opinion that Strongbuilt Plumbing & Air are 5 star all around the best in the valley.

Lisa Smith

10 months ago

I had an emergency this morning and called Strongbuilt. They had someone to my house in about 2 hours. RJ came out and fixed the problem. He was amazing! He did a fantastic job and was very respectful of the property. I use this company for all my needs. They are the best and I highly recommend them!!!

Gail Euber

2 months ago

Recently had two new water heaters installed. Service was professional, efficient and complete. Both service professionals were knowledgeable and courteous. They answered all my questions and provided information regarding maintenance.

Danielle Abbott-Spitzer

2 months ago

They fixed and electrical issue we were having when we tried to install a new stove.

Paul Jensen

2 years ago

I requested someone to come out and give me a quote for a leak we had under our mobile home. The technician was prompt. I found out later that he did not diagnose the problem properly. I requested a quote for the repair he recommended and one for a full house repipe. As of this review, which is 5 days after his visit I still have not received the request quotes. Obviously, I had another company come out and repair the leak where the leak actually was not where the Strongbuilt technician assumed it was. I would not recommend this company for plumbing repair.

Elaine Moreno

6 months ago

I cannot praise Strongbuild enough for all they did for me and my situation.They went above and beyond to help with my heating problem. Jose Bejar the tech that came to my home was very understanding and thourough. He totally understood my plight and did an awesome job to make sure everything was fixed the way it should be. He kept in touch with me for several days to make sure everything was running smoothy. I cannot praise Jose enough for taking such good care or me and being so understanding. Also thanks so much to Sal for coming out and taking care of the thermostat issue. Great company, great techs. I highly recommend them.

terranova3k

2 years ago

Thanks John and Adam for the professional and courteous inspection, service and advice concerning the heating and cooling systems in our beautiful new house in NM. The guys gave us a quick and thorough education on filters, drains, intake, blowers and some other stuff which I already forgot. Again, these guys couldn't have been more friendly, professional and patient, and we will certainly be using Strongbuilt in the future.

Brian Souza

a year ago

I am writing to tell you how unhappy and disappointed I am in Strongbuilt.I have a leaking duct under my mobile home.Yesterday, Brandon Hicks and another tech answered my service call. Brandon literally took five minutes to place his tablet/camera under my home and take 2 pictures (or videos), and then proceeded to make up 2 estimates for the next ten minutes. The other tech just basically stood there and watched.I paid for my service call, and they started to leave, and I had to remind them to please replace the access grate under my home.After a couple of hours, I called the office to get a copy of the pictures/video and the estimates.What I actually received was a copy of my bill and a picture of the front gate of my park. Like that is going to do me any good.

David Burrola

3 months ago

Our home didn't have A/C, they took there time and completed the installation using what they had to work with, on this old home making a home to be proud of and moving into the future of air-conditioning in a home. Thank you strongbuild for doing a great job.

EMLYN FLETCHER

5 years ago

Very reliable company. Gen. Manager gave bids that were easy to understand and fair-priced. Photo sent of first technician being sent to replace my water heater with time arriving. That Tech was personable and he did the work in an efficient, timely manner. Excellent pricing for each of the 4 separate services, products and installations necessary for all of the required work.

Jen Sturzenegger

5 months ago

They charge $88 to diagnosis that my AC is not working because a wire was chewed by a rodent. They estimated the cost of repair at $1473 and said they would return in one week. They never returned. I called my neighborhood handyman and he repaired the wires in 5 minutes and charged me $50. Now my AC works again.

Bryon Pasley

9 months ago

Oh my gosh!! I m gonna get right to the point Mike Speese and Karl Windauer were the most awesome people that I ever had to deal with, with a project this size!! They were respectful to my 90 year old granny, my 71 year old uncle, me, and even the 4 yapping dogs which are really annoying. Most of all they were respectful to eachother! The were fast, precise, took pride in their work, and answered in questions any of us had at anytime!! I cant say enough about these two, and I want to tell the owner to please keep these guys working for the company. What ever it takes because you dont find people like this anymore or a company like Strongbuilt. I thank you for taking care of us and always being there Sincerely, Bryon Pasley.

Michael Korchmaros

3 years ago

I am not one to take the time to write a review of a service call.I am very pleased and impressed with Mich Brown he truly represents your company's professionalism to the customer.I was upset before he arrived but his understanding was welcomed.He was very Knowledgeable about my Drain issues. I would like to Thank You for Your wisdom in employing people like him to work for you. He is truly an asset to your Company.

Sandra Larsen

4 years ago

Mitch and Reggie were very knowledgeable and thorough . . Mitch said to call if we had any problems. We called Saturday morning and asked to get a message to Mitch. The office found out that Mitch needed parts for our job which wouldn't be available until Monday and asked them to call us. The office didn't follow through and call us. Mitch called us on Sunday and explained and said he would be here on Monday as soon as he could get the parts. Mitch followed through and everything is great now.

Michael D

a year ago

Unfortunately I have to share my horrid experience with the absolute worst company I've contracted.Almost a full year has gone by and this company has done as little as possible to get by. From December 4th to October 30th to do a standard job. No contact for MONTHS at a time. Then tried to extort me for 2500.00 to do something that was already in the contract. Unsafe conditions left for my family and neighbors for MONTHS. I had a moat everytime it rained, with all my lines exposed. Vandalized our property and unannounced and left for 2 weeks before i had to contact ROC. Ripped out the swamp cooler that they weren't to do. Everything they did was on their time, never our families time. Turned off the power to my house without notice and my daughter was sick at home with wife and now couldn't prepare for food and drinks. For 8 hours. The only way to get anyone in the company to help you is filing ROC complaint. Disgusting and I have proof for ALL this. I have pictures, videos and all messages and correspondence in regards. You know what their resolution to all the issues and problems were...they didnt make a profit on me so the think thats fair. The CUSTOMER who contracted you, whom is absolutely the only reason companies like you exist, was the absolute LAST thought and thats sad. I hope you get shut down. We are nothing but good, kind people and you just take advantage of us. Eat sand.

RP M

4 years ago

Great company! Tom!!!! Did they give you your money back?? Then why are you crying!? People like this make no sense. If you need a good system at a great price with AMAZING warranties this is it. Merry wife is happy therefore so am I!Lifetime replacement warranty on the 20 seer Strongbuilt system with 10 year labor warranty we love it.

Lee Mullennex

2 years ago

The whole experience with Strongbuilt was excellent from start to finish. Eric gave us an estimate and explained how the process would unfold. The installers, Dominic and Bennie both did an excellent job installing the mini split system. The whole process was run on a timely basis and everything was done the way we were told it would be. I highly recommend Strongbuilt! Lee M.

pamela baer

a year ago

We're really impressed with the technicians sent out, prompt service, and mostly very informative, seem to know details of what Strongbuilt offers
their customers, so can make future decisions of how to best service our aging unit. Thanks Strongbuilt!

Mary C.

3 years ago

UPDATE:I am very pleased to say that my experience with Strongbuilt Plumbing has been rectified.The manager of the company saw my review and went above and beyond to remedy the situation and to ensure that I had a quality experience. I am beyond delighted with the magnitude of customer service they showed me after dropping the ball on the last job I received from them. It shows me they truly care about their customer satisfaction and that is truly a hard thing to find in this industry. I will be very happy to work with this company again, and I want to express how helpful Dan and Eddie were throughout this ordeal. Thank you both and I hope to work with you all in the future.——————————————Experienced service on both ends of the spectrum with Strongbuilt. The initial service was great, and when I called them back for another job, my experience quickly changed.I had a tech come out and inspect my water heater, upon inspection, I was told that my unit was old and needed replacing, which I was aware of. I took the advice of the tech and got a high end water heater for my house and the installation and the technicians were awesome and did a great job.I decided to call back Strongbuilt to install a new toilet in my master bath, but the second time around everything changed.The techs missed my appointment in the morning and had to reschedule 4 hours later than anticipated, which put a wrench in plans on my end when I had to have someone come to my house for the repairs while I was at work, and because I have dogs.When I asked Tania if there was anything they could do for the inconvenience of missing my appointment, she curtly said You can cancel - Wow, ok. I brushed it off, but it was a big red flag to be dismissed so quickly when asking a simple question, about correcting their mistake.When they finally arrived, one of the guys was scared by my dog, and waived a big box in front of my dog and exclaimed to my mother that he Couldn't work like this!My mom, put off by this, quickly got the dog and apologized. (Note, my mom has a broken knee and had to wrangle an 85lb dog to make this guy comfortable) Not to mention he had worked alongside my dog just days before - Also, this company claims to be pet friendly!We brushed it off, no big deal, my dog is big, and some people get nervous, right?After the installation was complete, and they had left, my mom was able to maneuver herself to the bathroom to take a look, and noticed sealant footprints all down my hall because they didn't have on proper foot protection. So she had to get down on the floor, with a broken knee, to clean it so it didn't set.Despite these frustrations, these aren't huge things to me, and I didn't plan on writing a review, because let's face it, mistakes happen, and none of these were detrimental. Just irritating.What made me change my mind, is that when I had a follow up call, I wanted to be honest, so I told them this information.The girl who called was very sweet and apologetic, and asked if she could pass the info to her manager and I said yes. I quickly received a call back and the manager I spoke to was extremely apologetic and said he would look at my bill to see what he could do. I told him that if he would cut me a deal on another toilet install, I'd be happy, and would continue to use the company. He said yes and he would call me the next day.He never called me back. I figured he was busy, and so I waited a couple of days and called back and left a message.Nothing.No call back, no extra help as offered. THAT'S what irritates me and pushed me to right this review.I spent nearly $5k with this company, experienced a good amount of BS, was patient about it, then left hanging??Don't say you will correct a wrong, and then fallback. You all are adults and professionals. It's not hard to keep your word or treat customers with respect after such a large investment.So in short, no, I do NOT recommend Strongbuilt Plumbing.

michael russell

4 years ago

My technician (Reggie) was on time, worked efficiently and did a great job. The pricing was reasonable for the clogged drain.Had to call Strongbuilt to replace three leaky faucets. The technician was very polite and competent. Again, 5 stars.

Laurie

3 years ago

Paid a premium for their water treatment. When it didn’t work we called them out to check the system. They never checked the system, just spoke to us saying to give it more time to clean out our pipes. We waited a little over a year. When it still wasn’t working we called to ask them to take it all out and maybe give us some kind of refund. Strong built never even called back. Now we have to find someone to remove the system, pretty lousy service.

Kay Gearin

2 years ago

both sides of my kitchen sink were filled with water and would not drain. I called Strongbuilt and Eddie was at my home within an hour. fixed the issue quickly and was reasonably priced. Very nice guy. Would definitely use again

Paul vetrano

3 years ago

We have used Strongbuilt Plumming on several occasions for a couple of different issues.. .they have always been on time, curtious, and as a special touch that is appreciated is them texting to inform you of the ETA and who your technician will be along with his bio,, this way you know who will be coming to your home...very reassuring.We have had Albert Gonzalez out to our home on both occasions and he is professional, polite and nice and if in need again, we will be asking for Albert, he's very thorough in his work and makes sure you are understanding of the work that is going to be performed.

Priscilla Copps

3 years ago

All of our experiences with Strongbuilt have been top notch. This time, Sal Torres was out servicing our AC. He was most helpful and extremely professional. He answered all of our questions and we feel good about our unit as we get into the rest of the summer.

Leslie Daniels

3 years ago

WOW! Jeff W. and Carl showed up on time and immediately got busy. The old unit was off the roof and the new one up within the first hour and one half. Both of these men were friendly and helpful and answered any questions I asked them. They cleaned up after themselves and I am very happy with my new unit.

Cheryl Lewis

a week ago

Seth our technician was very professional, he explained things really well!! A pleasure to work with

Chet B

5 months ago

Great company. I will use them again if a problem comes up.
Chet B.

T

3 years ago

Mark Gostomski completed a thorough assessment of our a.c. system. He was very personable and professional. He provided explanation and reasoning behind his recommendations, and answered our questions.As homeowners with very limited HVAC knowledge, we appreciate Mark's honesty and integrity.Tommy Steele

Sue Amaro

3 years ago

On 7 Jan 2020, Mr. Albert Gonzalez from Strongbuilt Plumbing & Air came to my home at 53 N. Davila Circle, Tucson. We needed to have a shower faucet handle to be serviced as it was getting very hard to turn on/off, etc. We purchased a new shower head and a new faucet handle as we thought the current ones needed replacing. Upon inspection of the faucet handle, Albert informed us the cartridge inside the faucet handle needed replacing and the rest of the handle and the shower head are okay; no need to replace everything. Needless to say, this was a relief to us. Albert removed the old cartridge, installed the new cartridge, tested the faucet with 100% success!; real easy to turn on/off! Albert displayed true professionalism and integrity. He saved us (the homeowner) some $$ we did not have to spend. Although, this was a small plumbing job, we were left with a positive experience. Consequently, we look forward to having Strongbuilt Plumbing & Air as our HVAC service provider! Thanks Albert!Also, I like to give a thank you to Tania for initially taking my call and arranging the 7 Jan 2020 appointment. She was customer focused and displayed a very professional attitude; two leadership traits that will go a long way in the HVAC industry! Thanks Tania!! Strongbuilt!!

maurice litalien

3 years ago

I believe that the technicians should be trained to check for leaks with a soap and water spray bottle prior to leaving the job site. It would safer for the customer and more time efficient for the company. We had two visits and two leaks on different gas lines for the water heater, Yes we appreciate it finally being fixed .

J D

a year ago

The repairman was nice and seemed knowledgeable, BUT if you need any parts replaced, they increase the price by 300-500%!!! You can look at what any part costs on Amazon, etc, and, of course, Amazon is making money on the parts too. So that's 300-500% above Amazon.

Jeb P

2 years ago

We hired Strongbuilt to install a new AC/Heating system a few months ago and we were very happy with the process. Their price was competitive but reviews were what convinced us to go with Strongbuilt. Everyone was very professional and prompt.They reached out to us last week to schedule a quality control inspection. Nate stopped by today and was very nice, knowledgeable and professional. He answered all of my questions and reminded us about the specifics of our service agreement. We will definitely recommend Strongbuilt to our family and friends.

Kathleen Volpe

2 years ago

Strongbuilt is so professional, thorough and responsive. Their whole team is friendly too. Electrical, plumbing and HVAC.... you can't go wrong! And PandaCare...WELL WORTH THE MONEY!

Christy Renteria

3 years ago

My experience with Strongbuilt was outstanding. My A/C went out suddenly on a day that was over 100 degrees outside. The response time on initial call was outstanding. Mark the Technician responded and was very professional and fair in reporting possible issues and estimated cost of repairs. The repairs were completed on 1 day he didn’t have a fan blade so he said I will be back in 45 minutes I don’t want you guys to be in the heat that was awesome of him and I have to say, I couldn’t be happier. This process was easy and professional. I would recommend Strongbuilt to everyone. Thank you!

John Ansay

3 years ago

Our service technician, Mitch, was very thorough and communicated with me as his worked progressed. Completed the work in a timely period and offered suggestions as to what I could do to make things better in the future without any pressure. Well done !!!

Jennie Ruboyianes

a year ago

We had a great experience with StrongBuilt. I was able to get an appointment the very next day. They gave me a appointment window and showed up on time. Cesar was very professional, introducing himself and what he would be doing. Afterwards he gave us a recap, including some things to be aware of. When presenting the repairs that needed to be completed, he was not pushy or focused on making the sale, but in doing what was right. We will definitely use this company again!

Kristan L.

2 years ago

Stumbled upon this gem purely by chance. I needed someone to flip my swamp cooler to heat, I was not getting good service from my previous service contract. Jeff (he was awesome) from Strongbuilt came out, took care of everything and pointed out some really important issues. Discussed converting to AC. Scheduled an appt with Bruno local contact for an estimate. He was great! He was thorough, competent and was honest about what would work best for us.We decided to convert. He scheduled us a week from that day. Install, Benny and his 2 associates were so amazing and patient. Hot water heater, new furnace and new ac unit all set up in 2 days. They capped and sealed the old inlet for the swamp cooler. They were professional, polite and left everything the way they found it. They went above and beyond for sure! I highly recommend this company. Just have one last step with them and so far so good! Thanks Strongbuilt!

Richalene Smith

2 years ago

Our technician was Bobby and he was on time, very knowledgeable, and very thorough. We have a maintenance contract for our HVAC with them, so our service will be every 6 months. We have requested filter service every 3 months per our commercial property management guidelines. I will review again in 3 months to let you know how it is going. So far it has been great service. I have to say when I called to inquire about service they were very knowledgeable and they had great customer service, which is something that is rare these days. The call to let us know our technician would be there within the hour was pleasant, so hands down start to finish so far, the customer service is outstanding, and the maintenance service is outstanding as well! We would recommend Strongbuilt!

Martin Broderick

a year ago

Technicians are courteous and professional. They explained the situation completely. Everyone I have had contact with has been great ! However, after one year I am still experiencing problems with the system. The staff is very professional and courteous but, the system itself is not meeting the epected standards the salesman implied. I am not happy with the product and probably should have shopped around more.

Phil or Julie Zimmerman

2 weeks ago

TJ was professional, respectful and knowledgeable. He is an asset to this company. We're happy with Strongbuilt's services.

James

4 years ago

Mitch Brown cave from Strongbuilt Plumbing and he was, by far, the best plumber we have ever encountered. He was on time, professional, friendly and highly intelligent. He immediately knew what to do and also identified a serious problem with each of our two toilets, which we had been suspicious about. He explained in detail what needed to be done and we gladly agreed with his evaluation and estimation. He fixed everything perfectly and left the work spaces spotless. We could not be more pleased with his service and strongly recommend Mitch. You should be so lucky to have him sent to your home. A+++ for Mitch Brown. Give the man a raise! He deserves it. Hooray! Jim Cave

Evan Wilson

4 years ago

Mitch contacted us promptly, letting us know who he was and sending a message which included his photo. After arriving and viewing the situation he took care of the problem. He had the tools and parts needed to fix the problem and he accomplished it within a short time. He was friendly and we definitely would call for him again should the need arrive.

Laura Tabili

3 years ago

Albert Gonzalez and Chace were absolutely wonderful. This was a big, complicated job, where they had to strategize workarounds to retrofit my old house. They did a thorough, elegant and professional job that left no loose ends or callbacks, including cleaning up afterwards.Albert in particular went way above and beyond, working late twice to ensure he left me with running water overnight.Albert was also an excellent communicator, explaining what he was doing, and also listening to my concerns. Give him a raise!!This is the second time I have had a Strongbuilt installation, and I will not go anywhere else in the future.Laura T

John

3 years ago

Josh was an amazing technician! He was very polite as well as helpful. He answered every question I had and definitely helped me understand why Strongbuilt is such a great company! He showed me everything he was checking on my system, he was very thorough. He gave me recommendations on things I can do to increase the life of my system and I really appreciate that. I would give Josh Cisco five stars! Strongbuilt, he’s an incredible employee!

Tyler Woods

2 years ago

We paid 18,000 for heating and cooling. When they were finished, thus far our roof leaked twice where they put the intake, we had a gas leak for over 2 weeks where they uninstalled the original gas heater, one room does not get much heating or cooling, they run chronically late and they apologize to us an awful lot for their mistakes. The BBB have quite a few complaints so I clearly would think twice about this service.1/13/2021 An update they came to try to fix the problem and so far it has taken them 3 times to come over and now we have no heat in the bedroom. I have never in my 62 years of life dealt with a company that requires to come so many times to fix one single problem and still not able to fix it. Please know you can do far far better....This is just utter BS...contacting BBB!

Joseph Scott

3 years ago

Needed a new electric water tank installed and Albert knew exactly what to do. He showed up early, first of all, then improved the older set-up by installing flexible fittings/hoses to enable a more efficient installation should there be a next time. Job done in no time. If there is a next time many years off, Albert's (or Strongbuilt) the guy I'm calling...js

Stella

2 years ago

This company is the best. We’ve used them for the last 3+ years & they have been consistent from day 1. Not only are they professional, but they’re respectful of your time & home. They always give us multiple quotes for service & or repair with very detailed explanations. They’re always willing to educate you on your system & services as well.

Karin Farrell

2 years ago

Strongbuilts service people are great, knowledgable and professional. We had new HVAC installed , included is yearly maintenance. They neglect to tell you that you will have to be home all day! Even cable gives you a morning or afternoon time. All day!

Cynthia Anhalt

4 years ago

Brent and Brandon were knowledgeable, professional and friendly. They diagnosed the problem quickly and offered me options for fixing the system. Tania in the office was helpful in setting up an appointment quickly. Thank you Strongbuilt Plumbing and Air.

Miguel Acosta

5 months ago

Michael and Chase were outstanding in the installation of the new unit. They were prompt and professional. They explained how the new system worked and cleaned everything before they left. Thank you both for a tremendous job well done.

Matthew Copley

2 years ago

Second time we've had them out. First time was for plumbing, and this time was for AC. Super pleased with Strongbuilt's customer service, response time, and overall quality of work. Next time we need help with our plumbing, AC, etc, we will be calling them again.

Mark Perry

6 months ago

True test of business is how they respond after “blowing it”. Admin/scheduling errors resulted in failure to meet 2022 contract maintenance terms. When questioned, quickly admitted to mistake, apologized quickly moved to address failure and completed work in a timely and professional manner. Initially hesitant to renew relationship but “recovery” responsiveness left a very positive impression.

Karl Christensen

3 years ago

AC stopped blowing cold on a 105 degree summer day (Sunday, July 5th). Wife called some other companies and their Sunday emergency call prices were about $25 higher than Strongbuilt's (who I called because I knew of them and their main yard is just down the street). Virtually every HVAC company was getting swamped with calls, so I wasn't surprised or offended when the on-call technician Sal couldn't get to us right away, but there was great communication and when he got here he set right to work. Even though it was after dark at almost 10pm and he'd been working all day, Sal was energetic and since I'd already set up a ladder and work lights on the roof, he zoomed right to the problem. He trusted my input, and had the issue diagnosed and fixed quickly, as he had the parts needed right in the van. As the customer I was provided with knowledge, feedback, information, and photos of his work, and I could not have been happier with the professionalism, friendliness, communication, and total cost of this experience with Sal, and Strongbuilt as a whole. Highly recommended company based on this experience.

sunballer

4 years ago

Strongbuilt Plumbing has a really great team. I enjoyed having them in the field. They always communicated there plans of action which made our scope of work go smoothly. Thank you guy for a great job and for sharing some laughs with me. I look forward to working with you in the future!

Daryl Royse

2 years ago

Sewer Inspection;
Cameron arrived on time. Was GREAT! Very professional. Got t o work and had everything done as promised in short order. Next time I need a plumber, I'm asking for Cameron and Strongbuilt.

Charles Pereira

2 years ago

Needed a new system for the second floor. Strongbuilt found the problems but wanted to get a couple of other bids. One was higher, one was lower but still went with Strongbuilt. What they offered was better than either bid and they have great reviews.The two techs, Mike and Marty were on time, professional and friendly. They did a great job installing the AC and heat, new thermostat for the new system and replaced the thermostat for the downstairs system. They did a great job and would highly recommend Strongbuilt to anyone in need of repairs or a new system.

Bev

4 years ago

I’m new to Tucson and with purchasing a home, we often encounter those pesky “leaks” that nobody tells you about! Strongbuilt Plumbing to the rescue......the workers were polite, efficient and had the problem solved quickly. The cost was reasonable. I will call this company first for any of my future plumbing or A/C needs.

Hugh Watson

a year ago

Strongbuilt techs installed new commode. The whole job was completed in about an hour. Techs presented a good appearance, were courteous and professional. I would highly reccommend Strongbuilt and will most likely use them again!

Jim Tripp

2 years ago

Our 2nd annual heating check-up since our new installation included a several page report, with pictures of every item checked and a summary. In addition, it was on time, and quick. No charge.Three weeks later, the A/C made a terrible noise and I shut it down. The same person was dispatched and explained that a set screw holding the blower had probably not been set perfectly at the factory and had loosened to the point that the blower nearly slipped off the shaft and started hitting the housing. All he had to do was properly relocate the set screw and tighten it and all is well. Can't complain too much; the problem was apparently quality control at the factory, not Strongbuilt.

Kyira Stokes

5 years ago

Our A/C went out on one of the HOTTEST days in ARIZONA!!!! Thank god for our tech Matthew! I’ve never met a more polite and honest person today. The fact that he explained every detail as well as make recommendations going forward Strongbuild plumbing and air has a new client for LIFE!!! We thank you and our 9 month old thanks you!

Jodie Marx

a year ago

After calling three companies, StrongBuilt was the only one I could find that cleaned out dryer vents. Mine is up on the roof and I'm not a roof goer. What used to take three hours to dry, now takes 20 minutes. Thanks guys great job.

Joseph Wypych

5 years ago

Thanks to Donovan and his installation team of professionals who were able to respond very rapidly to a failure of my main AC system. Donavan came to my house the day after our first contact, quickly came to the conclusion the unit had failed, and successfully negotiated a competitive price for replacement. The installation team was well organized and was very careful to minimize any damage necessary to gain access to my attic where the air handler was located. After installation, the team corrected modifications back to their original condition. After a few encounters with other HVAC companies that were less than satisfactory, I think this relationship has a good foundation and will be beneficial into the future.

Elle Plum

3 years ago

Saturday morning on a holiday weekend and my AC goes out. Forecast of 105 and I have two small children. I called four companies. A Strongbuilt technician returned my call promptly. Brandon asked me a few questions and correctly DX the issue over the phone. He was here in less than an hour, SUPER courteous, and had our AC up and running less than 2 hours after my initial call. Highly recommend!!! Very satisfied! Thank you Brandon! Strongbuilt will be my first and only call from now on.

Anna-Lisa Missouri-Simmons

4 years ago

This was our first time using Strongbuilt plumbing and air conditioning and our service professional was Delbert Valdez. Having lived in Tucson for 30 years I can tell you I have worked with a few different Air conditioning companies and have not been pleased with any of them. Mr. Valdez Is professional and timely. Explained our costs and why the repairs are needed. I have never previously recommended a company.

Anna Jacobs

3 weeks ago

5 stars to Mark Aguilar, Danny his helper and Jose Bejar his supervisor for completing a very dirty, hot, a/c duct work job. There were sever surprises with completing this job and they remained professional and pleasant until the job was completed.

Steve Wilson

3 years ago

Strongbuilt is strong service too!I was expecting that one of my startup capacitors was going to go soon, given the way my 30 year old AC was really taking it's sweet time firing up the compressor motor. But I put it off, planning for a new system in the fall. Last night, I noticed that while the system was moving air, all I heard was an unhappy hum and the temp was not what I would call cool.I discovered that Strongbuilt answers the phone 24/7, so I called and got in the queue around midnight, followed up in the morning and got myself scheduled before 7:00AM. The arrival prediction was for 11:00 AM or so. Given that it's been a string of super hot days here in Tucson for the past several weeks, I knew what I was in for.But Strongbuilt came to the rescue shortly after 9:00 AM, and the job was diagnosed, confirmed and done with an AC checkup within the hour, and the price was in the range one would expect....with a veteran's discount to boot. Much appreciated!!! Jeff was polite, to the point and friendly. This is the kind of tech you want to see when you're starting out with a new contractor/vendor.Overall, I can't recommend Strongbuilt Plumbing enough. These guys saved me from a miserable day, and got my old workhorse back in action. Guess who gets called first for that new AC system!

Jill Ronsman

3 years ago

Jeff and Bradley were incredibly hard working. They were polite and loving to my dogs. They answered all my questions and cleaned up better then they found my garage. 😁. They arrived on time and didn’t leave until everything was complete. Thank you.

Wicked Stitcher

3 years ago

This is a wonderful company who actually takes pride in their work and is willing to guarantee their work for more than a month. We called them out to fix an issue another plumbing company caused and they did an excellent job. Their plumbers are friendly, courteous, knowledgeable, are willing to explain an issue and its causes, and let you ask as many questions as you have. I would highly recommend them to anyone.

Michael Engle

a year ago

We just used them to check out our heating system. Jason was professional and efficient. Like that they take pictures of everything they check and they are not pushy about getting work done.Josh was pleasant and easy to work with. Efficient and got the job done. Highly recommend this company. This is our second year having them do our maintenance for AC, heating and plumbing.

NEH Hrigora

2 years ago

Nate was very professional and patient , making sure I understood everything .He was informative but NOT pushy and answered all my questions. Masked and polite and left no trash behind. Received a text with his photo before he arrived making me feel comfortable letting him into my household.

Amanda Grumeretz

2 years ago

My AC broke and Strongbuilt came and fixed it, that same day, with no problem. Jeff Gray was our technician and he was very nice and helpful. We will definitely be recommending this company to anyone who needs it! Thank you Strongbuilt for speedy service and great customer service.Jeff came back out on Monday and let us know that our refrigerant was low. He was still just as helpful and personable as he was on Saturday. We will be using Strongbuilt to do all of our maintenance work from now on!

Diana Huntley

3 years ago

Had 2 toilets installed. The installers were totally professional. Covered my carpets, etc. Apprised us of their arrival time, etc..Loved the pic of the Service Tech...so as to know who was coming to my door. Will highly recommend this company. Fabulous price, service and installation.

Nick Tomi

3 years ago

The team of Mitch and Dillon arrived about 6 hours after my call and arrived at 8:00 that night. They listened to my situation, assessed the problem and proceeded to rectify it. Pleasant men who explained all that they were doing or about to do. We'll probably call again if the need arises.

Derrick B

3 years ago

We recently had a HVAC system needing replacement after 13 years and Strongbuilt Plumbing & Air satisfied our needs. The installers, Mike and Marty, were professional, courteous and timely during the project. They answered our questions and provided thoughtful explanations. They took time to explain the use of the technology to us in a friendly and thorough manner. They handled the project in a expeditious manner, even when minor roadblocks occurred. Job well done!!

J K

3 years ago

We had a great experience with Strongbuilt Plumbing and Air. We needed someone to come out the day we called and they were able to send a tech later that afternoon. Mitch was our field technician and he was polite and professional. He called when he was on the way to our home and they also sent an email and text that he was on his way! Very happy with this company!

J&B Atkinson

a year ago

We had Strongbuilt perform the AeroSeal duct sealing process done.Jose Bejar was the technician, he was very professional and kept us up to date on the process. For us there was an 83% reduction in the duct leakage. It is a bit of a long process, as they have to remove all the vent grates and seal everything.I would highly recommend this process.Again, Jose Bejar is very good at his job.

Michelle Harmon

2 years ago

I've used them twice now and both times it was for same-day service, and both times for A/C related service. Their technicians are professional and they do quality work. I haven't owned a home in Tucson that long and haven't had an opportunity to find my go-to professionals when I need help but now I have. I wouldn't hesitate to call them again and now I can start planning my plumbing project and not have to worry about who to choose to call.

edwin babajanians

a week ago

Finally, a company where everyone is true to their word. From the very beginning we were impressed with their simplicity, honesty and straightforwardness. Estimate, pre install, installation and support were flawlessly executed. The installation crew in particular were polite, respectful, friendly and did a great job. Delivered as promised. Thank you Strongbuilt. 👍👍👍

Eric Williams

3 years ago

Jeff did such a great job quickly and correctly diagnosing the problem with my air conditioner. The total repair time (sans collecting the replacement part from Strongbuilt's stores) was less than an hour and in this kind of heat, that was AWESOME!

Pamela Summers

2 years ago

This Company is wonderful, not only are they professional but they are understanding. I just most my husband and everything is breaking now! I had them come out and fix a leak they accidentally over charged me but I did t even know they did. I called them out on another leak and after I payed for that job they sent a letter returning the check apologizing and explaining the accidental over charge and just refunded my money for the last job. I have used them several times and this oversight has only happened once and they were quick to fix it. I will never call anyone else for any problem they can fix.Thank u so much Strongbuilt. 💜

Beverly Cox

3 years ago

Called to have the ducts cleaned and was told by Mike they were clean but dryer vent was almost completely blocked in our attic. They took it apart and removed 18 years worth of lint. They prevented a potential fire disaster. We also had Josh come a few days later to inspect our furnace and a/c units. He spent over an hour in our dusty attic inspecting every aspect of the unit, cleaning, and examining all the components, then explained his findings in a way I could understand.

Nick Nelson

a year ago

Tyler Fox was polite, professional and asked me to check his work for satisfaction. I truly appreciate the effort he put forth in fixing my plumbing issue. If bonuses are distributed based on effort, quality work and attitude, Tyler deserves one.

Wizard of COR

a year ago

if you're looking for an up-front, honest HVAC service and repair company, you can stop now. You've found the best in Tucson.Sal is just amazing. Exceptionally knowledgeable, prompt, professional, and courteous. He was able to isolate causation that other companies couldn't, and was straight-forward in presenting several reasonable (and cost-effective) solutions.More importantly, Strongbuilt didn't price-gouge, or try to upsell us anything we didn't need - and that kind of honest integrity is rare nowadays. This customer is now Strongbuilt for life.

Steven Bacon

4 years ago

Mitch came to my rescue yesterday with my hot water heater issues. First time using Strongbuilt and definitely not my last. Mitch is by far the best plumber that I have ever used. Very customer oriented, speaks in layman's terms and just a great man. Thanks! Continuation, 2 days later a young man named Reggie came and again the service, knowledge and empathy was outstanding. Strongbuilt is now my plumber of choice. Thanks Strongbuilt!

Jayne Schneuer

a week ago

Just had the entire a/c - heating system replaced & was impressed with Mike & David. They were personable,very organized & worked great as a team, knew what they were doing & could explain the entire system so it was easy to understand. Great fortitude, 9 hours in 108* weather & still always pleasant.

Teresa Conger

4 years ago

John Mancini was very Professional during the Estimate process and then again during the install. John answered all my ?'s both times he was here in details. Office staff kept me in the loop and responded quickly. I will sincerely Recommend them to others. Teresa C.

Tom Holbrook

a year ago

We Always use Strongbuilt Plumbing, this time for a clogged kitchen drain. Always professional and friendly from big jobs to small. All the way from first phone call to the job clean up everything is done with the customers needs in mind

Taquito Picante

2 years ago

My tech was Rob Soza, a knowledgeable and friendly man who was straight with me on the health of my AC unit. His repair was quick and his suggestions on AC lifespan were honest and forthcoming. I found a trusted friend in the HVAC business!

Melinda Cox

a month ago

It was ok ac machine woukd not turn off for 24 hours bills bills bills 😆 so they cane out next day and fixed it yeah. But over all is was good !

specialk3266

6 years ago

I have known the owner John for several years. My home A/C fan stopped working when I arrived home one night, very stuffy inside, I didn't want to use my previous vendor so called John, telling me about his new business. Not only did Jeremy repair my unit that night, they also were able to have it paid for under warranty that I was told by previous vendor I could not do. I am a property manager and know my stuff, this family owned business is awesome. They are always professional with a kind heart. Love them and highly recommend them. Thank you. ~K

Terry Bering

2 years ago

Today I waited the entire day for a visit/estimate. After waiting the entire morning and mid-afternoon, I finally called Stronbuilt at 2 pm to ask where the plumber was and was told I would be the very next on his schedule. I called back at 4 pm because the plumber still had not arrived and still, no one called to let me know about the delay. Apparently, the customer has to devote the entire day to wait for a plumber, this after waiting four days from my initial phone call to get an appointment. The people that run Strongbuilt apparently feel the customer's time is not worthy of a phone call. I am very disappointed in them.

Blake Poe

a year ago

We purchased the Panda Care plan for our AC and heat, which was covered throughout the year. We also had them flush our tankless water heater. The whole process/service has been smooth and very efficient for us.

Dennis

a year ago

I made the mistake of paying in advance for repair work on two whole-house humidifiers. The work was only partially completed, because it was necessary to order parts for both units. I was told the job would be completed within a week. That was over two months ago. After making three phone calls to get status on these repairs, I was told “the parts are on order”. A search of the internet shows they are readily available online for immediate shipment. Since then, I have made four additional calls to Strongbuilt. The person answering the phone is never able to help me, always promising someone will get back to me. No one ever does. I’m being totally ignored. Do business with Strongbuilt at your own risk and DO NOT pay for anything in advance.-- UPDATE --I am updating this review to make it known that this issue has been resolved. I am changing the star rating from 1 to 3 to reflect the fact that the work was completed. The repair work would warrant a 5-star rating, however, the 3-star rating reflects the unfortunate difficulty in getting the job completed.

Doni Grant

a month ago

Called 3 times. The young voice seemed confused when I asked for their advertised AC system inspection. She kept putting on me on long periods of hold and trying to connect me with the sales department. Each time the phone was disconnected or hung up. Each time I would call back and ask for the inspection and she would again put me on hold for the sales department. Heck of a way to run a business... I went elsewhere.

Donna Pallanes

a month ago

had a ac/heater system installed..everyone involved was amazing..definitely would recommend this company!

Terri Prather

2 years ago

Very happy with the prompt courteous service we’ve received from whomever answers the phone to the service technicians. We just had to request service as we had no A/C. Tech, Joshua Cisco, arrived within three hours of our call. Thankfully, the problem was easily diagnosed and fixed. Thank you Strongbuilt!

Lorri Baker

3 years ago

We just bought an old home with old pipes. Mitch is the second tech I had come out to our home from Strongbuilt for different problems. Both Techs, but most specifically Mitch, arrived on time, ready to work. Mitch communicated effectively, provided excellent customer service, and plumbing repair. The cost was very reasonable and the guarantee unbeatable. I had previously called a well known plumbing company for a clogged drain, they charged too much and did not completely solve my problem, while Mitch was very thorough, helping us identify and isolate potential plumbing leaks and labeling which pipes went where.I am very pleased with Strongbuilt and will ALWAYS call them first with any plumbing problem.

Marshell Doc

11 months ago

I would like to take this opportunity to thank the StrongBuilt crew for a great job. Your professionalism, Knowledge, Expertise was outstanding, and you’re the best. I would recommend StrongBuilt to every consumer.

James Szidik

5 years ago

During a residential renovation project, my previous HVAC contractor had labor problems and was unable to complete a whole house ducting replacement. Strongbuilt was called in and rapidly engineered and installed the major ducting project in two days. Completion timing was critical because drywallers were scheduled to start installing ceilings. Strongbuilt showed that they had the expertise and resources to get the job done right and done fast. I also had Strongbuilt check the furnace installation done by my previous contractor, and they made several corrections. I definitely will use Strongbuilt in the future for my HVAC needs.

marianne rowe

3 years ago

Mitch and Dillan, the servicemen, were terrific. They came on time, were polite, efficient, and did good work in a minimum amount of time. I highly recommend this team and will now use Strongbuilt Plumbing for other jobs.

Cynder

3 years ago

Was very impressed with how they took care of my mother's plumbing repairs the week before Christmas. They were prompt friendly and very conscientious about taking care of her issues at as inexpensively as they could since she is elderly and on a fixed income. Love you that it is a veteran owned business! Will definitely be using them in the future.

Reagan Lane

a year ago

Cesar with Strongbuilt Plumbing & Air in Tucson truly made our plumbing situation less stressful.Cesar was punctual, upfront & a true professional.He worked on our plumbing issue after hours on a Friday and was pleasant and informative.We truly appreciate Cesar’s honesty with us on the issues we were having.I highly recommend Strongbuilt for all of your plumbing needs. Ask for Cesar!!

GT Bird

a year ago

Our upstairs air conditioner went out last night and we tried multiple companies but none of them could come out on the spot, but Strongbuilt was the only company that could come out the next day. Jason was our technician and he was very friendly, thorough, and quick. He explained everything to me, found the problem immediately (capacitor), and sent pictures of what he found. I highly recommend these guys if you have air conditioner issues, heating issues, plumbing issues, or solar issues. Veteran Owned as well and as a Veteran myself I gladly support them.

Michelle Gamez

a year ago

Cesar came out yesterday and was on time, he was so professional, courteous, and knowledgeable. He was able to diagnose the problem in a timely manner too! He also provided me with some guidance on some future services I will need. I would highly recommend Strongbuilt and actually have to many neighbors.

Kevin Odriscoll

a year ago

Our service tech Jeff Gray called while in route to our special coupon offer. On his arrival which was on time, he explained the service as well as the full maintenance program. He was professional, explained all options so much so I signed for the annual maintenance program. He is an excellent technician and a great representative of the company. We are extremely pleased with the work and would recommend Stongbuilt to anyone seeking service. I have full confidence in their service work.August 31st we called for plumbing toilet shut off issue. Chase was excellent, explained all options and completed work quickly and professionally.Sept 27th Water heater service. We requested and received a morning service. Our tech was Jose and he called shortly before arriving. He was professional and courteus. He completed the inspection and draining of the tank and provided a report as well as requested quotes for a new tank. Overall very happy with Strongbuilts Panda maintenance service. We will be arranging our heat inspection at the end of october.6/6 Tech Delbert responded quicklywhen our 16 yr old Trane derailed and the blower went out. He diagnosed the issue and I believed in was time for a replacement. Monday, installation techs came out to check roof for removal and installation of a new unit on Tuesday morning. I have confidence in the company and believe they will meet their schedule and future services of the new unit.

Thomas Morales

4 months ago

Just found out my house needs a total re-pipe, fortunately i dealt with Reggie and Charles, who were nothing short of professional at all times. I already had a relationship with Mgr. Jeff, who made sure i was taken care of as usual. Charles explained why i needed a re-pipe, made it very easy to finance, explained the entire process to me, and basically i felt good about the whole process, even though it was expensive but needed. I have dealt with Strongbuilt for 3 years now, been a panda customer the whole time, and still would stand behind them and recommend their staff to anyone needing plumbing or HVAC services. Everyone from the girls upfront in the office to the technicians, to the Managers, are professional and only do quality work, and stand behind their work down the road. The owner built a very good company!!!!!!!!!!!!!!

Bluezhawg

6 years ago

During this years heat wave our AC went down and we were pretty bummed since we had just purchased the home and it was given a clean bill of health...To make matters worse we had company staying with us for two weeks so this was pretty stressful. One call to Strongbuilt had a technician out to our place to see what was up (in the middle of a heatwave crunch). The response time was super fast and Jon, Donovon and Jason were available to answer all our questions. It was explained that our system had a catastrophic failure and a total system replacement was needed. They were so busy during the heatwave it made a same day install impossible, however the Strongbuilt team took extensive measures to see that we were as comfy as we could be given the situation. One week later The Strongbuilt Team set us up with a Lennox XC25 and it is amazing. Sure we could of fixed what we had but the numbers didn't add up, and the increased efficiency is amazing. Thank you to everyone at Strongbuilt.

Keri Laughter

4 years ago

This might be a great plumbing company, but I will never know. I never got to the point of having a service technician come to my house. Sunday December 30th I experienced a leak in my downstairs ceiling. I called a company to help me get the ceiling dry. The ceiling was finally dry on January 1st and they were able to help figure out the water damage to the ceiling was caused by an issue with the plumbing going to my upstairs bathroom. They recommended StrongBuilt Plumbing and told me they are a great company.I called StrongBuilt the same day (January 1st) and was told a technician would be out that day and that 90% of issues can be resolved the same day. I was also told the cost for somebody coming out would be $75 which would be absorbed into any repair costs. This was fine with me so I went ahead. I was not given any time frame to expect anybody, just told they would call when they were on their way.The technician finally called in the evening to let me know he was coming and then informed me that because it is New Years day the cost of the visit would be $250. I told him that I was told $75 over the phone. He said he would talk with the manager and see what he could do. He called back a few minutes later and said that his manager said it would have to be $250 because it is technically a holiday. I asked him why they would say on the phone that it was $75 if it is not. He said the people on the phone are an answering service so they quoted the price incorrectly. I asked him if it would be $75 if I waited until the 2nd. He said yes so I asked if he could come on the 2nd instead.It would have been very helpful if the person on the phone had told me it was going to be $250 I would have let them know then that I would rather schedule a time for the next day. At this point I was feeling a bit jerked around because of the sudden difference in price (3.33 times the original price quoted).StrongBuilt called the next day because a note was left that the technician was unable to come out on the day scheduled. I asked the woman that called if it would be possible to get somebody out the same day (this is Wednesday Jan. 2nd). She informed me that nobody could come out until Monday (January 7th) because they were too backed up. This was very frustrating for me because my family and I have had to share one bathroom for 3 days already, so this would have put us at sharing a bathroom for 9 days total. There are five of us living in the house. At this point I have called another plumber that I hope will not jerk me around like this.

Kenneth E Irons

4 years ago

The crew from Strongbuilt Plumbing arrived promptly at 9am and began their work on installing the water conditioning system that we had ordered. They worked diligently throughout the day and completed the installation about 5pm. They left the job site in the condition that it was when they arrived (clean and organized). We look forward to the system being put into operation tomorrow as scheduled. We anticipate a long relationship with this company and it's personnel.

Patrick Graham

a year ago

StrongBuilt changed out the leaking faucets for our laundry in a home we purchased last month. The first thing the tech did was to give me a quote. When I asked if I could watch how he did it, he readily agreed. When he encountered cinder block behind the Sheetrock, he simply rolled with the punch and worked on. He finished the job quickly, cleaned up, re-attached the hoses, tested the connections for leaks and moved the appliances back. I was impressed. I was happy to pay the originally quoted price.

Cathy Clausen

2 years ago

We have not had the best luck with A/C companies here in Tucson. So when it came time to replace our 23 year old Carrier we were really concerned about who to go with. Those concerns disappeared after speaking to Brandon. We had our new unit installed this past Saturday. Mike did a great job. We feel so good knowing that Strongbuilt will be taking care of our new unit. We will not hesitate to recommend Strongbuilt. Good job!11-14-20 - Had them come out to do the heater check for the winter. Josh came out to do a quick check. It had been started in May when Mike did the install and worked great. We just wanted to make sure we are doing everything right for this new unit. Couldn't be more pleased with the techs they have. Really personable and knowledgeable. Thanks again. Love our new unit!

Sarah West

3 years ago

Our tankless water heater went out and I called Strongbuilt after initially having another plumbing company technician come out, and feeling disappointed with their professionalism. As soon as John got here I knew I was in the right hands. He is so knowledgeable and did not talk down to me even though I am a young female who you could assume doesn’t know anything about plumbing. He explained everything clearly, and never made me feel like he was trying to sell me something I didn’t need. Normally I would have felt stressed and freaked out by what needed to be done but John was so fantastic I actually felt calm when he left. The technicians who actually installed our Navien were wonderful as well. Edward was professional and quick even though it was pouring rain! I have hot water again and couldn’t be more grateful for such an easy peasy process!! I recommend this company to anyone needing plumbing services. 5 stars and thumbs way up.

margie

6 months ago

Update. 14 Feb 2023. Christian and Carlos just finished servicing my hot water heater. They were very professional. Answered all my questions about my heater and the water softener. They were so awesome. Thank you for your excellent customer service.Excellent customer service from beginning to end. All work was professionally done and was explained. Floors were protected while they were coming in and out for install. Cleanup after work was completed was amazing. You couldn’t even tell they had been there. Definitely recommend this company.

James Mendez

2 years ago

never showed up waited 2 weeks for an appointment, they said the would come sometime during the day could no give a time, called for better time told not showing up today, we can reschedule for 2 to 3 weeks away. company not very reliable.

Shannon

7 months ago

Service was excellent! Christian and Carlos did an amazing job and were super friendly and answered all of my questions. Would definitely recommend StrongBuilt to family and friends

Candice Thomas

5 years ago

I have had multiple plumbers out over the years to keep fixing the same problem. Strongbuilt actually had a different approach no one else had even mentioned before... and fixed it permanently. Plus so friendly, knowledgeable, timely, professional. They are our forever plumbers now. I trust them completely.

David Smith

4 years ago

Josh came by to perform an annual inspection of myAC system. Took the time to explain what he was doing, and explained what issues my system is having. Due to the type of refrigerant (R22) used in my AC unit that was planned to be banned, he explained that I wouldn’t be eligible for a one year warranty of the inspection work. Josh did offer some recommendations that might extend the life of my old AC unit, and did not pressure me into making purchases that I wasn’t comfortable with. Overall I had a positive experience.

OldSchool Mike

a year ago

Well I honestly can't say enough good things about this company. We contacted them last night around midnight and they returned my call first thing this morning and had a Technician named Brian out here in less than an hour. He serviced our A/C, replaced some old worn out parts and had everything squared away in no time, Its only 10:45am and he's already gone! Our a/c is running smooth, we never went without cold air and our warranty is good for the next 2 years. Brian was great, he was very courteous, explained everything he was doing, honest about the parts that needed to be replaced and was able to give us some decent price reductions. A/C repairs can be (and usually are) pretty expensive and although we ended up spending a little more than we'd hoped to, we're left with the peace of mind that our A/C unit is now in good hands with these folks and that makes it all very well worth it! Anyone who is still reading this review can rest assured that these folks are the way to go if you're looking for an honest, professional and fairly priced company to help you with any HVAC issues you may be having. Highly recommended for sure!

Roberta Kranz

4 months ago

I think I may have been over charged as I paid $1700 for what seemed to be 30 minutes work with no parts involved, just labor.The approximate 30 minutes included setting up and taking down ladder so actual work time was much less. Next time I will get quotes from other companies. I'll be sure and get quotes for any additional work I'm contemplating.

Richie Deeran

4 years ago

I want to thank Adam, Jeff, Eddie, & I believe it's TJ or DJ for the exceptional work done at our house. They were very polite, extremely professional, and VERY knowledgeable in their jobs. All were on time as scheduled. The install crew worked non stop until the job was complete. Thank you so much for all your help, and professionalism. Pati & Richie Deeran

Holly Soto

2 years ago

I want to thank Sal Torres for helping my mom and I out today. He was on time, very professional, attentive, respectful and polite. I look forward to working with Sal and the Strongbuilt team in the future. Thanks Sal!We decided to get a quote to replace our old Unit. We were so impressed with Sal from Strongbuilt, we scheduled with them. Dallas has able to get us set up for his crew to replace our Unit a few days later. Brandon was here the next day to survey and make sure to get the right spot. Thursday Victor Corrales and his crew came out. They were very polite, attentive and professional. They worked really hard and stayed until 7pm. Got everything just right! Thank you Strongbuilt and your wonderful crew. Best call we ever made !

James Blanchard

2 months ago

We had Kevin Norton service our two AC systems. He was very knowledgeable and meticulous and did a great job ensuring that our systems were functioning properly. His work was EXCELLENT!

Celine Leger

a year ago

We have used strongbuilt for the past 6years and will always call them first.They are veteran owned, and employ quality professionals, in the field and in the office.Tucson has become a difficult market to contract with on time professional services, they have always been on time with top service and repair skilled staff.

Annabelle Tadeo Sedor

9 months ago

Worst company I have ever done business with.Long night mare short, when you want to complain to the owner of the company, they told me he doesn't take calls from customers, nor return calls.The AC was making very loud noises and I asked them to replace it, they wouldn't. It took them5 months to put a frame around the AC.They told us, that is all they are doing for us.We paid $15,000 and we feel we were taken advantage of.

Brian McGlynn

2 years ago

Great team to work with. StrongBuilt provided a good product and combined it with added value that others did not. I look forward to leaving future reviews, and yet I anticipate they will all provide the same theme. July breakdown of an AC unit in Arizona is not a pleasant experience. I did my homework and anyone facing the decision should do the same. My strong recommendation is that you include StrongBuilt as part of your decision process.

Marc Daily

7 months ago

It's going in on Monday and I'm very happy with that price a little bit more than I wanted to pay but gotta have heat 🔥 Really professional Brandon thank you!!!

Robert Duke

3 weeks ago

Very disappointed with this event. Called Strongbuilt due to a Navien tankless water issue. We had no hot water and an error code on the unit. After waiting all day (arrived at around 5 pm.) for a service tech, the tech arrived and obviously wasn't that familiar with Navien water heaters as he was consulting for several minutes by phone as to how and what to look at. After 20 minutes or so we were informed that we needed parts and repairs with an estimate from $1200 to as high as $1500! Technician informed us we would get a call with further information. We paid $88 and the tech departed. I decided to research myself and proceeded to clean 2 screen filters in the unit by the Navien manual instructions, reassembled turned power on, and code cleared, and we had hot water back after 15 minutes of work. STILL working great after a week! What did we pay $88 dollars for!I will review a 2nd visit separately for a descaling and water filter change.

R B

2 years ago

Sal, Jeff and Kasey - professional, no drama, got the job done. Sal did the inspection and noted a CO leakage in the heating system. Explained what was going to get done (complete with drawing) and scheduled an installation for the next day. Jeff and Kasey came in, reiterated the job, got to it and within several hours were done, cleaned up and were on their way to late lunch. On the remaining cooling system, Jeff said it best, if it isn't broke.. NO hard sell, no pressure. This business is vet owned, I'm a vet and business was conducted as such: identify the issue and solution, get the work done.

Del Brant

2 years ago

On June 15 2021 project manager Dallas Hughes came to our home and provided an estimate for a new 4 ton Gas/ Electric A/C system with 3 options for equipment and installation, after receiving 3 comparable bids on June 17th we decided on Strongbuilt based on price and service after the sale. An appointment was set for the installation on June 23rd, I received a text that morning from service technician Karl Windauer that he was on his way and within a half hour he was on site with another tech and ready to remove the old system and install the new. A side note I was in the HVAC industry for 30 plus years and must say I was impressed with the entire installation from start to finish their level of detail and attention to the customers needs and requests are second to none. This was not an easy installation the air handler and evaporative coil are located in the attic with an access in the laundry room to remove and install the parts through nothing rattled these men the entire system was removed and replaced and the cooling was back up and running by the end of the day as promised I would highly recommend Strongbuilt Plumbing Air & Solar to anyone looking to replace their old A/C system We are very happy with our new heating and cooling system big thanks to the entire Strongbuilt team for a great experience.

angie breitbarth

3 years ago

Our experience with Strongbuilt has been extraordinary. We have a winter home in Arizona and were notified by a neighbor that our property was flooding. Had we not been notified we never would have known because we reside in Indiana. Since we had a water system, air and furnace installed in 2016 we were well aware of the quality and workmanship which Strongbuilt is know for and delivers. Within a very short period of time John Mancini arrived at our home the look everything over and advised us of the problem and the remedy. We strongly recommend this company as your first stop-go no further they are the best.

Strongbuilt Plumbing, Air, Solar & Electric