Description
Silverado is your local 24-hour emergency plumbing service. We offer everything from drain cleaning, hydrojetting, pipe repair and replacement, installations, video inspection to water heater services and leak detection. No job is too small or too large for the experts at Silverado Rooter and Plumbing.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank repair, 24 Hour Emergency Plumbing, Backflow Testing, Bathroom Fixtures, Camera Inspection, Cleaning Out, Clogged Drains, Complete Repipe, Damage Prevention, Drain Cleaning & Repair, Drain Problem, Dual Flush Toilets, Emergency Plumbing, Emergency Service Call, Fix Leaky Faucets, Frozen Pipes, Garbage Disposals, Gas Leak, Gas Lines, Gas Water Heater, Heating And Cooling, Home Plumbing, Hour Emergency Plumbing Service, Hour Emergency Service, Hydro-Jetting, Hydrojetting, Install Fixtures, Kitchen Faucet, Kitchen Sink, Leak Detection, Leaky Faucets, Leaky Pipe, Lines Hydrojet, Plumbing Needs, Plumbing Pipes, Plumbing Problems, Plumbing Repair, Plumbing Review, Plumbing Supplies, Polybutylene Pipe Replacement, Polybutylene Pipes, Polybutylene Repair, Polybutylene Repair & Replacement, Power Washing, Replacements And Installation, Rooter Plumbing, Rooter Services, Service Call, Sewer & Water Line, Sewer Line Backups, Sewer Pipes, Spray Foam Insulation, Sump Pumps, Tankless Water Heaters, Toilet Installation, Toilets Cleaning, Video Inspection Equipment, Video Sewer Inspection, Washing Machine, Water Conditioning Systems, Water Damage, Water Heater Repair and Replacement, Water Line Repair And Replacement, Water Mains, Water Pipes, Winterize Plumbing,
Reviews
Once again I am amazed by Silverado Plumbing and their efficiency! I placed a service order today and a technician was there within an hour! Jack quickly assessed the situation, advised the tenant and called me with the results! Thanks for all you do!
Had an absolutely ghastly water main clog because of our landlord's unreal ability to only provide broken parts for our rental. Sewage coming up the shower drain, a broken hose piece under the house that isn't even made anymore - the works. Leland came to help out within an hour and a half after we first got in contact with our rental agency, and he was great! He was so polite, and went out of his way to communicate to the rental agency that it wasn't our fault that the break happened. He also went out of his way to pick up the right pieces for us, so we didn't have to wait possibly several days for a plumber to come out. 10/10 experience!! Give this guy a raise!! We'll definitely be calling him back if something else goes wrong in the future.
Karla Gutierrez
4 years ago
Christopher Reid
4 years ago
I would like to address a comment left on this page by a unhappy ex employee. I have worked for Silverado for over a year now and wear the uniform proudly, Art gave me a chance when no one else would he seen potential in me. Art holds us to higher standard then most companies, he wants the customers who use Silverado to feel like they have gotten the best value for there money, it is nice to work for a company where there is no pressure to up sell customers or offer them services they do not need. Almost every week I go into customers homes and solve there plumbing issues after other guys have been there telling these homeowners that there repairs are going to cost hundreds if not thousands of dollars. I go home at night and sleep well knowing that I did not rip-off or get over on some people in there time of need. I did not get into plumbing to be a humanitarian by no means. I am a husband a father of three and I can honestly say I earn good living and am completely happy with my job at Silverado. From ownership to the management they are by far the best company to work for. I have seen many guys come and go and usually it is because they do not want hold the standard that the company sets. I have also seen many guys go on to start there own businesses and Art holds no resentment and wishes them the best of luck. So for a past employee to get on here and bash Art and Silverado it was more than likely do to the fact that he could not meet the standard, and is now probably miserable with his new company...you know the old saying you think the grass is greener on the other side until....ill let you finish it! To Art and staff at Silverado I want to thank you for allowing me to be part of your team, I wouldn't have it any other way.
Dana McDonald
6 years ago
Silverado Plumbing is awesome! I have used them for many different services over the past several years and they never disappoint! They are professional, thorough, friendly, and best of all, their pricing is very reasonable. Most recently we had several projects completed by Justin ~ new water heater installed, all drains flushed, several faucets fixed, a dishwasher line corrected and a faulty drain repaired. He worked hard and did a fabulous job! I will definitely request his services for all my future plumbing needs!
Matthew Vargas
6 years ago
On 10 August, we had just had a tiling job finish in our home, including in our bathrooms. We were going through the house looking at the floor and noticed that the toilets had been backing up into our roman tub in the master bath. We reviewed yelp, worrying about the cost of an after hours plumber (it was around 8pm), and saw excellent reviews for Silverado. We took the chance and gave them a call. I explained the story to the dispatch and he told me he would call the plumber and he would be in touch shortly. Within 5-10 minutes Tom called! We answered some additional questions he had and he told us he would be at our house within 20 minutes. Tom was very prompt and very friendly (especially given the hour!). He took the time to look at our toilets and showers in the home and then look around outside for a cleanout valve. He explained each step along the way and answered all of our questions. He promptly went to work getting us fixed up and was finished in no time! He advised us to think about having a camera inspection and possibly installing a cleanout valve to make any future visits a bit easier and cheaper.
The total price was extremely reasonable and about half of what we had been fearing! The receipt and summary of services was emailed immediately to us and within a few days, a quote for the camera inspection was also emailed.
The office staff and Tom were amazing! He helped deescalate a stressful situation and we will be using him again if needed! Thank you, Tom!!
Edit:
We have had Tom back out twice. The first was for a free quote on a drain for a water softener we just purchased. He came out on 16 August. We were so impressed by him and this company during our emergency situation that we wanted to see if the price would be better than what we were quoted by another company. I scheduled an appointment and Tom was kind enough to call when he was on his way to provide an ETA. He was already familiar with our home, so it was quite quick. He also reviewed different options available to help me make an informed decision.
Tom came out again in another emergency type situation on Saturday, 20 August. The original issue we had of water backing up into our shower was happening again. This time we requested the camera inspection discussed at the first visit and we are so glad we did!! He climbed on the roof and sent the camera down. He found a 2 piece of tile lodged in our pipe, currently in the front yard, from the tile job we just had completed. He explained what it will take to remove the tile and steps to take to prevent further backups until that time. He allowed us to climb on the roof to see exactly what he was looking at and take pictures to submit to the floor company for reimbursement. Tom was again extremely friendly, knowledgeable, and professional. He is extremely honest and straightforward and is always willing to answer our questions. He provided the quote for the job via email in a very timely manner.
While we are a little sad to have such a close relationship with our local plumber already, we couldn't have chosen a better company!! We will happily recommend them and Tom to any of our friends! Thank you for your hard work!!
Pierson Group
2 years ago
Aaron M did a wonderful job and was very informative.
Jack Manning was awesome Fixed our kitchen sink the night before Easter and was very kind and courteous.
Anura Bandaranayake
3 years ago
We had our kitchen sink back up this morning and called Silverado. We had Dominick from Silverado show up soon and fix it by cleaning the drain. He had it all fixed up quickly and cleaned up the area nicely! Outstanding service !
Thanks Silverado!
matthew montanaro
6 years ago
This morning I noticed my water heater leaking in my garage and I contacted my property manager. They sent over David Driggers with SIlverado Plumbing in the same day. David was very professional and his work looked great. I highly recommend this company for any of your plumbing needs
Laura Hernandez
4 years ago
Jack M...I'm very pleased that Jack was the handmanš...very professional,answered all my questions and he was happy to complete my water leak..Thank you Jack..
Ernesto Isais
5 years ago
Charge way too much
Have had good results in the past, so that's who I called this time when I saw water stains on walls and moldings. Tech (Rodney) was dispatched promptly - called and gave me his eta. The guys know what they're doing.
He quickly trace and diagnosed the problem to be coming for, the shower inlet. He took photos of his progress and made the repair. Everything now functioning as it should. It is refreshing to have someone you have confidence in, and can TRUST.
I will always use them if I have plumbing issues.
jonathan tehrani
3 years ago
I had a busted pipe on a Saturday, and they got to my place in less than 30 mins. Tom was the gentleman that took care of the situation. He was very pleasant and really knew what he was doing, only 15 minutes later my issue was solved. I highly recommend them. Definitely ask for Tom, he's high professional and helpful.
Barbara Hurley
5 years ago
Great Service!!! Very polite and extremely helpful. Jack Manning (Technician) was so upbeat and explained how everything worked and told me how he was going to fix it!!! I have never been so pleased with customer service until today.. If you need a plumber/rooter please go here.
Aaron was wonderful, he repaired my mom's toilet ,very professional and helpful, Silverado is a great company , I give 5 stars
Aaron Morris is one of the best plumbers I have ever come across. I just moved into a new rental to find a pipe had burst in between the kitchen and bedroom! He was quick to inspect the issue, honest, polite, and to the point. He helped me understand what was going on and the next steps. Since I work from home, he was even considerate to let me know when loud noises would occur incase I had to make any phone calls and offered me a filtered mask for drywall debris. I feel very lucky to have worked with Aaron and would HIGHLY recommend his services at Silverado Plumbing!!
Andrew Nelson Nunley
3 years ago
Dominic came and fixed my kitchen sink, and did an excellent job. He worked for about an hour, thought he had done all he could do, and told me he would have to come back and try something different in a few days. He instead came back to my home immediately because he was bothered by not finishing the job. He tried something different on the second go, and ended up fixing my sink about five minutes later. He was very kind, professional, and determined to fix the problem. He did an excellent job and I would recommend him and Silverado Plumbing to anyone. Thanks, Dom!
Extremely happy with Silverado Plumbing. Very responsive and customer service oriented. An excellent job done by Tom replacing a worn out garbage disposal. I wouldn't hesitate to call them in the future!
Great service quality work and wonderful customer service. Jack Manning was exceptional and I would highly recommend him and Silverado Plumbing to everyone.
William Coleman
3 years ago
Jack M. Respectful, polite and gets the job done right? tm
Karen Martinez
a year ago
Derek Hill was very polite did the job under 30 min was very professional and ontime.
Keith was awesome and will now be our Go To plumber!
Being somewhat new to Tucson I decided to use Yelp to get estimates to re-pipe my newly purchased 73 year old home. The water pressure was unsatisfactory due to old galvanized steel pipes that were likely rusting from the inside out as well as narrowing due to sediment build up. My first estimate was from a reputable company and came in at $9400. My next estimate was from Silverado Plumbing. Rodney came in scoped the job and to my pleasant surprise gave me an estimate of $4300. HUGE difference!
The choice was obvious. Rodney came with his helper Derek and called to let me know he was on his way. Both were professional and personable the entire job. I knew this was going to be a messy job and was informed as such. Twelve holes were needed to be cut out of my walls and ceilings to run the PEX flexible plastic piping throughout my small home. Everything was going as expected but the shower for some reason was barely putting out water pressure after re-piping it, (the main reason I decided to do the job)! It was a mystery for quite a while but Rodney persisted and finally figured out the problem and now I have awesome shower pressure as well as in my other faucets.
Rodney definitely knows his stuff. He went above and beyond and even installed a new kitchen sink and faucet that I had purchased. He also accommodated a number of other little requests that I asked him to do without any pushback. I couldnāt be happier with the result and would definitely call Silverado for any other plumbing needs I may encounter and should that happen Iāll be asking for Rodney to do the job.
Many Thanks to Rodney and Silverado Plumbing!
One of the best plumbing experiences. The work was done fast and well!
Stephen Hannestad
4 years ago
Service was excellent, both last night in containing the problem, and today in replacing the hot water heater. The technician, Jack, was polite and kept us fully informed. He made sure everything was working correctly be leaving and the worksite was clean. If having your hot water heater leak could be a good experience, this was.
Beverly Vasquez
4 years ago
Great Customer Service! Appreciated concerns that our plumbing issues could disrupt our holidays. Suggested we wait until after the first of the year to take care of our problem. Just made the appointment to have the problem resolved. Thanks Silverado.
Jack came to do the service call. It was after hours, he was very friendly
and knowledgeable in his field. If it wasn't for Silverado and Jack we wouldn't have been able to have access to running water.
Thank you Silverado Plumbing for having such great technicians like Jack. I will certainly recommend your company to everyone.
Fabian Martinez
a year ago
Very helpful and professional.
Eric Van Meter
7 years ago
Dreaded calling a plumber. Put it off forever. Until we couldn't, really. My partner found Silverado on Yelp! -- called on a Sunday morning, they were there in less than an hour. Rudy had the problem fixed 30 mins later, and at a totally reasonable price. Next time an issue came up (today), I called without hesitation. Raymond was there in no time, immediately fixed the problem. Friendly, professional, top-notch. Gave some helpful info, zero pressure to buy anything. Very pleased with this company, will be having them back for some additional work. Would refer to friends without reservation.
Danielle Davis
5 months ago
I am updating my review to include Keith in this, because he also did such an excellent job today. My situation isn't easy for these guys. My property manager is tired of this plumbing stuff, too, and doesn't want to spend a lot of money (understandably), so it can get tricky for these technicians.
Dealing with these multiple priorities and personalities can make it hard to accomplish anything and satisfy anyone.
And problems came up. The new toilet wouldn't fit. This could have gone badly.
It could have gone on for weeks more if Keith had been less open-minded and willing to step out of his job description a little bit. He definitely went above and beyond, and I will be calling Silverado to thank them for everything when I am finished posting this review!
Here is the previous review that I wrote after Dominic was here:
I have had ongoing plumbing issues in my home for four years now, and the problems persist, so I can be a grumpy customer...
But I have to say, Silverado sent out a young man named Dominic today, and he was so pleasant and professional that I am happy to write a nice review.
After today, I feel heard and understood, and Dominic explained things in a way that gave me a better sense of why the issue has been so difficult to diagnose and repair. It's rare to come across a skilled technician who also has tremendous communication and people skills.
Thank you for your service, Dominic amd
Silverado!
Colleen Trapp
2 years ago
We had a problem with leakage from our toilet and Silverado Plumbing was called. Gilbert came out same day and had our problems repaired in no time flat. He is very professional and a value to your company. Top rated service. Thanks for such a great job.
Howard did an Amazing job highly recommend there service
Stephanie Spargo
4 years ago
I called my property management company because I came home late on a Saturday afternoon and discovered a leak. Jack from Silverado came out and fixed the problem immediately. He was fast friendly and professional. I will highly recommend Silverado to my friends.
Katherine Smith
3 years ago
I work for an apartment complex and Silverado is our go to. Jack M. is a definite asset to their company. We had 2 major leaks at our community and Jack worked tirelessly to restore service to our residents. Not to mention he kept us appraised of all that was going on. Thanks Jack and Silverado.
David Kraemer
6 years ago
I called Silverado out to take care of a slow drain, they were able to get me in hours before my scheduled window. Raymond came by after he finished a job early and was able to easily take care of the drain within 20 minutes. We've also used Silverado to replace an old galvanized water main and they did a great job, and it's hard to beat their prices. This is definitely the only plumber we'll use.
Anthony Marsh
2 years ago
Tom was sent out to my mobile home and was amazing. He was extremely friendly and did a great job getting my water back on and running. He was great to me for a few reasons he helped me by explaining why we were connecting things a certain way, and was very helpful to teaching me how and why his did something in particular.
Jose arrived to clear a backup at our rental. Great service, very professional! It was very last minute when we noticed the backup, so we are thankful he arrived as promptly as he did. Highly recommend!
We had a shower that was not draining that turned into a back up of the whole house sewer line. Samuel called and said he was 30 minutes out about an hour before the latest estimated time and got to the house on time. He was polite and after introducing himself and asking for details about the issue got right to work. Did a great job, put everything back in place and tested the drain flow for about 15 minutes to make sure it was completely fixed. Thank you guys.
I had the technician Tony hall and he was very nice and personable, he was excellent he was very knowledgeable and knew exactly what the problem was and fixed the problem extremely well he explained exactly what was wrong and how to prevent this in the future if you call ask for Tony hall.
Tom came and fixed the problem quickly and was very professional. Would highly recommend him for your next job!
First time useing silverado plumbing Jack Manning was very professional great quality of work followed covid guidelines kept his mask on the entire time got the job done .
Amazing service! Tom and Hunter came out and addressed the issue the day I called them. Very professional and friendly service
Very prompt service, called ahead to give us his ETA. Arrived on time. Jack Manning was very professional and got right to work. He diagnosed the issue and repaired it right away. The leak was on the outside faucet which shared the wall with the master bedroom. Jack decided to inspect the inner wall and realized we had a foot area inside the house where the carpet was saturated from the leak. He went above and beyond. Silverado plumbing is fortunate to have an employee like Jack Manning who goes above and beyond .
Jeff and Theresa Elwood
Patty D. Yang
3 years ago
Jonathan was EXCELLENT. We had MULTIPLE (like 5 and the city) come out to check out the problem - some found a big problem that would cost thousands to fix, some found no problem at all so we were very confused. Jonathan came out and was able to diagnose the problem pretty quickly even though it was apparently pretty tricky. So glad we decided to call Silverado out as a 6th opinion because Jonathan was the only one who simply just made sense. He explained it very well to us and we understood the issue even though we know nothing about plumbing. The best thing is we felt like he wasn't just trying to find a problem just because someone else said there was a problem. Would recommend!
UPDATE: I wanted to update our review. We were having a water heater problem so we went through our home warranty who set us up with an awful company. They ended up fixing one problem and then breaking something else. I didn't want to take any more chances so we called Silverado right away (of course it was in the middle of Saturday night). Jack went out there right away, diagnosed the problem and fixed it within an hour. He was so cool about it and it was worth every double overtime penny. Turns out the previous plumber fixed the problem but forgot to put a rubber cap on his fix causing a leak that by the time started to show itself, was apparently already covering electrical. The previous plumber almost burned down our house! We are so grateful for the skill and professionalism from Jack.
Conner Mcclure
7 years ago
Had a great expierence with raymond, came over fixed my troubled plumbing and gave me great info on how to take care of my plumbing and explained why things were how they were. I will now always recomend silverado plumbing to anyone for there great and speedy service and professional persona. Couldnt be more thankful at the moment!
Christine Lindgren
3 weeks ago
Dishonest orJust Extremely Inexperienced?!ā¦ I called Silverado when my regular plumber wasnāt available. After running a camera to find a leak, he told me the leak was in a line beneath the top rim of the tub and the entire tub would have to be removed, along with tile/walls demoād. The quote was about $2,500. I waited for my regular plumber to examine the leak and he said there was no way a plumbing line would go under the tub in that (basement) bathroom. I subsequently had the tile/wall only demoād for under $200 and the line capped off temporarily for about $200. For $1,100, a very thorough plumbing job will be done replacing piping, valve, securing the parts to the concrete wall, etc, etc. I would have paid $1k more to Silverado!āand I think they would have done much less with the plumbing components. When I asked for photos or video of the camera work silveradoās tech had done to show that the leak was under the tub rim, the company did not comply. It certainly seems that guy was extremely dishonest. My regular Plumber had warned me that they do have a turnover in personnel, and, in fact, when I called them, the company told me that that tech was no longer with them. Plumbing companies that hire inexperienced, non-vetted, untrained technicians are not to be trusted! Go someplace else!!
Carl Bradbury
4 years ago
victoria olson
4 years ago
Jack and Fred were very knowledgeable, quick, and efficient. They explained what they were going to do, and told me the cost up front. Will definitely recommend to friends.
Excellent, fast work! Did a re-pipe of the entire house. Best price for the work. Quick and did a great clean-up! Highly recommend!!!
Bryce Brettell
3 years ago
Good, reliable plumbers who can almost always come out right when you need them. Good service and good work. Prices are mostly reasonable but not necessarily always and their bids aren't always good about breaking out materials and labor.
While I appreciated them showing up afterhours to solve the problem of a backing up bathtub they ended up causing a worse problem by flooding the room with sewage and left it for me to clean up. I still can't get the smell out.
A faucet broke and water was pouring. They were at my house within a very short time. Aaron M was amazing. Resolved the issue quickly and fixed another problem while there. I am always concerned if I am going to be ripped off, but he was very competent and no question about his integrity. Great company
Aisha Villain
3 years ago
Tony was extremely informative and super friendly! Awesome job hes an asset to your company
wm. m. schaffer
4 years ago
Outstanding. Difficult job;saw it through to the end. Should make you proud
Jack and his assistant were great. He kept us in the loop every step, was considerate to our needs, was timely and left front yard just as it was. Thanks Jack!!
z Dubinator
11 months ago
Derrick Hill came out on a Sunday and helped me get my son's washrag out of my shower drain.you are a lifesaver man. Very professional and I highly recommend him to help you out with whatever you need.
ANTHONY HEMEYER
4 years ago
Tom and andre have done a outstanding job at Coronado k-8 replacement of a water heater fast and clean I have recommended my mom for a quote to do some work on a residential house,
Thank you Coronado
Elisa Cervantes
4 years ago
Great Experience! Jack Hudson came out as soon as the work order was placed! He got the job done fast and thoroughly! Thank you again!!
Michael Candler
6 years ago
Called to have a hot water valve on my washing machine replaced and they showed up to fix my water heater? Had to order a part which was supposed to take 5 days and when the next tech showed up, he thought he was fixing the water heater.. again. Had no parts for the washing machine valve, still. Been 8 days now and I'm wondering what they'll show up for next. If we weren't renting this home, I would have dropped them already but now we're stuck waiting for them to figure it out.
This company has been very helpful for our apartment complex. We have been using Tom Shaw he is here on time and gets the job done. Silverado is our go to when in an emergency.
Eric Armstrong
3 years ago
Had a clog in the master bathroom shower. Draino, and all the usual things would not fix it. They came out quickly, and within 15 minutes things were back to normal. Gilbert Lizarraga was the Plumber and he was very pleasant and did a great job. Thanks!
I Found Tom very professional. He immediately knew how to solve my problem and did so. He is a real credit to your compamny
Victoria Kinghorn
4 years ago
I would give 10 stars if I could. Jack M. was polite, knowledgeable, and clearly here to get us taken care of. He explained everything he was doing, let us know the cost, gave suggestions of ways to maintain our system going forward and really, could not have been more helpful. I will absolutely call Silverado when I need any services in the future and I will tell my friends. Thank you!
Gregory Arnold
3 years ago
Jack Manning provided excellent service. Fast and effective!
Cheryl Peterson
a year ago
Aaron (Tony), the serviceman, arrived on time, very professional, and fixed our septic problem. He wasn't sure the problem could be fixed, but he was determined to try and amazed himself that he did. We couldn't be more please with him and the job that he did. The price of the work performed was well under the other quotes that we received. Would recommend this company to anyone who wants an honest quote and service.
Olivia Torres
4 years ago
Tom was wonderful!
Cristhian Preciado
3 years ago
I called them at 9pm and they responded quickly, the gentlemen that arrived (Gilbert) was friendly and quickly found the problem and took care of it, I recomend using Silverado plumbing.
Teressa Williamson
4 years ago
Jack and his guys worked morning till evening on multiple days. He is so respectfully and honest. These guys are great. I couldn't have had a better company fix my disaster of a leak. Good people.āŗļø
Thanks Tom for your help! Iāve been pleased with Silverado service and price. Having managed businesses myself, I think phones could be answered better. Rather than making your customers leave a message and then not getting a response in a timely manner, dedicate someone to phones. Itās great to have a plumber come without an adding machine to find lots of other projects! And, ask for Tom.
Denisse Phillips
2 years ago
Silverado plumbing is a great company repaired my issue quickly. Jed Mariano was very polite, honest and explained everything he did to repair my issue. I am really happy with the service and will definitely use them again. Thank you.
Thomas and Tom were excellent. Very friendly and professional. I would definitely use them again.
Alias Fred Nurke
5 years ago
Came out early Sunday morning on zero notice--less than an hour from phone call till Jack was on site and working. Dug up and fixed broken water line in about an hour and a half. Charged about a third of what I'd guessed, with no charge for Sunday, early morning, or emergency service. As he drove off, I thought I heard the theme music from Shane playing.
Excellent service, above and beyond. The woman who answered the phone and took my call deserves recognition too.
Jose called to let me know when he would arrive. He arrived on time and introduced himself. After a brief explanation he got right to work. Jose was super nice, respectfully and a hard worker. I will definitely ask for him if I need any more plumbing done.
Kikinick Gates
a year ago
Derrick Hill he was the best hard working plumber I have ever meet he should get a bonus for his hard work
Chris Leighton
3 months ago
Silverado has apparently has gotten too large to take care of long time customers in a timely manner. Often promise to have a supervisor call back which never happens and then send quotes for service to the wrong people which further delays service.
Tony came when he said he was going to and solved the problem with speed and accuracy and answered all our questions.
Justin installed our new heater in a very professional and quality manner and was very courteous. Thank you Justin and Silverado!
Christopher Foster
2 years ago
I had Silverado out to my house this week. They did an amazing job. It is not always easy working with old pipes but the device tech did a great job of keeping me informed the entire time what was happening. I would recommend them to anyone needing quality work at a great price.
Worst service ever! Waited all day for someone to show up while my garage was slowly flooding. I called 3 times - last time someone called back said there was nothing they could really do on late afternoon on Friday (that 24 hour service they advertise is a lie). Then the office called to reschedule to Saturday. Very poorly run company - do not use!
Garett and Andrea Holm
6 months ago
We had an after-hours emergency and James from Silverado responded right away. He was great, professional, and nice! He solved the issue quickly. We are very thankful!
Called on Sunday for a leaking faucet on my RO in the kitchen. Jack Manning with Silverado was great! He came within 2hrs of my call and solved the problem real fast, bad o-rings. Another company quoted me $457 for the repair or replace the system for $928!!!! I will only use and recommend Silverado and especially Jack!
I just experienced another great call from Silverado Plumbing. I ordered a sewer line inspection on a new home under consideration for my purchase and since it was over 20 years old, I thought such an inspection was prudent. I was fortunate to have Karter Jones perform the inspection. He was prompt, thorough, knowledgeable and very pleasant to work with. I will recommend him to others. The price was very reasonable.
Candace Villa
2 years ago
Gilbert was friendly, quick and efficient and did a great job.
Barbara Kolff
7 years ago
My water suddenly shut off Sunday before Memorial Day. The water company said it was most likely the PRV valve that had failed. I called Silverado Plumbing and Matt and Raymond arrived within a half hour. I was very happy with their hard work and professionalism. I highly recommend Silverado Plumbing
Alice Massoglia
5 years ago
Tom just left our place - he is pleasant and affable, and very efficient. He resolved our problem quickly and gave a clear explaination of what had caused it. Left the work area neat and clean, too. I'm very happy with his service.
Pestilence Two Thousand
a year ago
Derrick called to inform me that he was going to be arriving in about fifteen minutes. He actually a bit early, which was great. I informed Derrick of the issue and in less then ten minutes he was done. Very professional & efficient .
Great Experience with our tech Aaron . Professional, courteous, from our introduction to our solution. We will definitely be using Silverado Again.
Very much appreciated Aaron
Bryant Satomoto
11 months ago
Called them on a Sunday as toilets were backing up into the bathtub and showers. Dereck came out. Professional, friendly. He worked very hard to remedy the situation even though we couldn't find the cut-outs. Great guy. Highly recommended.
Rosanna Rodriguez
2 years ago
Eddie from Silverado Plumbing came to check a leak, found it and repaired it right away. He was very professional and explained everything he was going to do and answered all my questions very professionally. Thank you Eddie for working so hard to fix my problem.
Silverado Plumbing was amazing!!! First off their prices were way cheaper than the competition, which is always a must with home repair! Beginning with the first phone call with them, their customer service was exceptional! And they came out at the time they said they would, which is always a good sign! Ben called before he arrived and did a fantastic job installing my new hot water heater. He was efficient, friendly, knowledgeable, and the service was great! He hauled away the old heater and box from the new one and left everything in great condition! I recommend using Silverado Plumbing for all your home plumbing repairs!!!
Silverado Plumbing is the real deal. I was terrified to try a new plumbing service but a friend recommended them. They were great. Dave and Aaron came out, were super professional, knowledgeable, friendly and fast. They quickly fix the problem. Two weeks later, I had another issue at another property and Dave went out and solved the problem immediately. Silverado doesn't charge you an arm and a leg. They have proven to be a very trust-worthy company. I'm going to use them from now on..the have very fair prices and no surprises..
isabella laos
4 years ago
Matthew mattox did an amazing job fixing my plumbing issues in my bathroom. He was very friendly and professional. Thanks Matthew!!
This is the best plumbing company in Tucson! Starting with Tony the receptionist (I hope I got the name right) she answered all my questions and was extremely helpful everytime I called. I called to get my elderly mom's clogged sewer hydrojetted. I was not too sure about this service since I had never had it done but Dominic and Paul were very nice and explained it to me and even let me see the camera to see what was going on. They were able to get it unplugged. I don't think they realize how much they are appreciated. They were very professional and the price was good especially during these times when extra money is scarce. Thank you I will definitely recommend you to everyone I know.
Anthony James Mc Donald
5 years ago
Jacob L. Did a quick fix to my drainage problem. Thanks for a great job.
Courtney Nicole Buchanan
7 years ago
They were very friendly from beginning to end. It was very organized setting up the appointment and they actually came early and finished the job quickly. Great service!
Went very badly. Came on 8-19-17 to repair leak at piping connection. Charged $100.90; tried several things; added metal band; nothing worked; leak not stopped. I went to Walmart and got silicone tape, wrapped around pipe and stopped leak. What does it say for their competence that a novice like me could stop leak while their plumber cannot. Gave me bid 14221, IFSM W/O 58882 for $1160.95; got the work done by CURTIS PLUMBING for $816.08. SILVERADO is overpriced and incompetent; will not use them again.
Prompt efficient service, knowledgeable and competent technician and reasonable prices. I was very pleased and they will be my go to plumbing company.
Christy Vialpando
4 years ago
Jack was highly educated and very personable. He completed our job quickly. Would reccomend Silverado rooter & plumbing based on the experience I had with him.
Raymond Lopez provided excellent customer service. I really appreciated his advice on preventing future faucet build up. Thank you!
Dessie McAllister
3 weeks ago
Today our toilet and tub where backed up. Aaron was here for a few hours doing what he needed to fix our problem. He had to go get another machine and brought Tom with him. They both are very professional and polite. I would highly recommend Silverado rooting & plumbing. This isn't my first time having them come fix the plumbing. Thank you Aaron and Tom.
Jody Chamberlain
3 years ago
Fast response. Good job
At 9 pm last night, our septic tank overflowed into our house. After calling around five numbers with no luck, we contacted Silverado who came out right away, fixed the problem, and then reasonably charged us.
We will recommend this company very highly!
Oh, and our tech, Dominique, deserves a mention for doing everything right!
Araceli Pedrego
4 years ago
Tom was friendly and fast. Toilet got fixed in less than 15 minutes.
Dorian Voorhees
2 years ago
Silverado has been my go-to Plumbing company for several years. I have had nothing but absolutely great service from their technicians to their customer service staff. I get the sense that the company takes good care of their staff because they are always cheerful, efficient, reliable, professional and top-notch.
Loretta Herman
4 years ago
Tom was quick and professional. Always completes the work and no rushing the job.
Giovanni Jones
8 years ago
Aaron, the technician, knew his stuff and made solving the next clog a cinch with an easily accessible cleanout on the bathroom wall. He is a good man. I would recommend this plumbing company
This place was great. I received service on a Saturday within a hour of calling. They fixed everything for a very reasonable price, it was half the price of another plumber that came out earlier that day. I believe it was Tony that helped me and he was very knowledgeable and professional. I highly recommend using this company.
Joseph Gulotta
6 years ago
Tom from silverado plumbing was very polite. Showed up at my residence promptly and fixed a broken faucet in no time at all. Great job. Will definitely use them again.
Carrie Button
2 months ago
Didn't fix the problem the first time, failed to diagnose using a camera before working on the problem and wouldn't warranty work unless we paid them to come back with a camera. Tried to get scheduled after hours but the call center, plumber and scheduling dept. all failed to get us on the schedule despite saying they would be at our house between 8-12p the next day - No show. When I called at 12:10pm to ask if they were coming the operator was rude and asked me why I didn't call sooner when they didn't come. Complete lack of communication on all levels. Would not recommend.
Susan Zimmerman
2 years ago
David was very nice and did a great job. Cleaned up after himself. Would recommend to others.
Karter and Aaron from Silverado were a huge help. Clean, timely, and professional. I received calls confirming my appointment and when they were en route to my place. They were respectful of my cat situation and were sure to keep everyone indoors while they were exiting and entering. Glad to work with them!
Kymberly Snow
3 months ago
From customer service in making the appointment, to service tech, Oakley, this company was fast, professional and reasonable!
I cannot say enough, they unclothed our drain and i was able to get a same day appt, a time that wieked with my schedule and was in and out within minutes.
Oakley was EXCELLENT, kept us informed and explained what the issue was and how to prevent it in the future!
Very happy and strongly recommend them!
Leslie Mesquita
5 years ago
Jack was awesome and very friendly and helpful about explaining what was going on thank you jack manning
Called early in the morning with backed up lines. Silverado fit me in on a busy day and Raymond came out to my home. Raymond showed up on time and was very professional. Anyone looking for a good plumber you need to call Silverado and ask for Raymond!
Service great! He was polite, quick, efficient and cleaned up after himself! Thank you!
Gilbert Lizarraga was worked with my complicated schedule and showed up exactly on time. Got the job done quickly and efficiently. Very polite and knowledgeable
Have used Silverado plumbing multiple times - every time the result has been great! Their outstanding service, professionalism and timeliness is second to none. Dave Driggers has provided phenomenal support and workmanship in dealing with our issues.
Thanks!
Danielle Papini
5 years ago
Technician Jack M. Was amazing. Very friendly, professional, humorous, and respectful . High recommendations to all. They are quick, friendly, informative, and clean up after their service.
Bethany Linley
4 years ago
Tom is awesome! He fixed our water pipe so fast and so nicely.
alaina Brownell
3 years ago
Tom with Silverado really came through for me this weekend. Taking care of my tenantās emergency in a timely and professional manner as well as provide a comprehensive explanation of the issue and how to avoid the problem in the future. Thanks for saving the day!!!
Jennifer Hoffman
5 years ago
We always use Silverado. They are responsive, professional and helpful! Thanks for always taking such good care of us!
Barbie Platinum
6 years ago
Today Silverado was doing some work to the sewer line out in front of my home, when my son fell while riding his bike into the street Raymond was quick on his feet to stop a oncoming motorist and stop what he was doing to help my son out of the street. I know this is suppose to be a review for the business and the services they provide but I just wanted to take time to recognize Raymond and his selfless act if kindness not too many people would've helped. Silverado gets 5 stars for having such a kind and friendly plumber. Raymond you get 5 + 1 for being you. Thanks for the business card u will be sure too call Silverado the next time I need a plumber and I will be telling all if my friends.
Francisco Becerra
4 years ago
Jack and Matt are the absolute best in the business. Their effort, knowledge, and non stop will to fix the problem is 2nd to none! Both men had great composure and attitude when addressing the nightmare issue at hand.They made me feel comfortable and at ease assuring me that they would not stop until the issue is fixed. I will definitely reccomend Silverado and be using Silverado in the future.
Kerwin Kanago
4 years ago
We rented a house June 1 and the gas company discovered major gas leak and shut gas off (hot water, stove, dryer all affected). Silverado came out that night and moved us to priority fix. We had just unloaded the last box and Odus reassured us we could unpack. Odus Berglund and Michael Wood worked diligently and cheerfully in the high heat repiping house. I could not have picked two better trustworthy guys - my husband and I knew we were in good hands. Gas on again.
We then had a backed up toilet and shower and could not use either. Again these two awesome guys made us a priority and while there are deeper issues, we can use our one and only bathroom.
We are renting at this time and our rental company contracted Silverado. We plan to own another home in future and these are the guys and company we will call on without hesitation! Thank you Odus, Michael and Carter!!
Unfortunately being a home owner sometimes has its downside....especially if you have an older home. I ran into some main drain back up issues spilling into my shower! Silverado plumbing was suggested to me from a friend. Today I had the opportunity to meet Jack Manning who responded to my emergency call. Jack listened to all the details which I provided and thanked me for my input. Jack was extremely professional and talked me through everything that he was going to do. He is very knowledgeable and I appreciated all the information which he provided.
I will definitely be talking up the service which I have received... Silverado plumbing provides prompt professional service and Jack Manning was great!
No one wants to come home to this. Water on the floor, your water heater obviously about to go into the great scrap heap in the sky, and it is freaking four o'clock in the afternoon. Well, it wasn't a huge deal when you got Silverado on the job. Yes, the guys with the man sitting on the toilet on the trucks. You can't miss them. Either way, the quirky visuals doesn't fully illustrate how good their work is. When the plumber Tom Shaw showed up, he changed everything out with ease and fixed the problem. in a timely manner. This was the middle of the evening mind you, so I fortunately did not have to go a night without water. What I enjoyed most was the knowledge he bestowed upon me, doing so courteously and not being contentious with my queries. I like knowing a little bit about the components to my home, so I am thankful he indulged me. Anyway, I highly recommend this company. They fixed up my father's house rightly and soon after I quickly realized my water heater definitely needed to be changed, for I had the warmest shower I have had in quite a long time. Thank you!
Derrick was quick and responsive. Fixed my shower in 10 mins and was very courteous. Would recommendšš»
Five stars for Aaron Morris with Silverado Rooter& Plumbing. Workers punctured an outside water pipe. Aaron responded to this emergency quickly and efficiently. He was professional and knowledgeable and made the repair quickly. Thank you, Aaron Morris!
Joe and Octavio where very polite, professional and we very pleased with work completed
Nicole Marie Van Eerd
4 years ago
Absolutely amazing!! Troy came out to fix a broken seal under my kitchen sink and ended up multiple seals, using some extra parts he had for a very fair and cheap parts pricing. He is quick, efficient, and friendly. Called ahead of time to let me know when he was coming which was nice especially since it was difficult to have a four hour window completely open with no idea of what time someone would come. He took a look at a problem with my bathtub too since he finished the sink so quick and expertly solved that as well in little time. Troy took the time to do excellent work, educating me along the way so I know what to do in the future, and so I have a better understanding of how the piping and plumbing in my house works. One of the best service calls I have ever had help with for any issue and any company. I highly recommend Silverado Plumbing and Troy.
I have used this company before and been pleased. However in February they came out to replace a water leak. When they took the pipes out, I had 2 double angle stops so I could hook up a ice maker and dish washer. When they put them back in they only put single stops. Had to call another plumber to come out to replace what I had originally. They would not make it right.
Russell Hudson
6 years ago
Mike and Matt came and fixed my water heater they both were polite and very professional I'm really happy with the service I received
I thought I knew what I was doing relighting a water heater pilot light but Gilbert took me to school and now Iām all set if we encounter the same problem again.
Amanda Singh-nielson
2 years ago
My toilet stopped working right at the end of a business day of course my apartment maintenance couldn't snake it so they called them then my apartments told me I was probably out of luck and it would probably be a different day. Thankfully they called me back right away and was there within the hour!!! The plumber Tony Hall he was friendly helpful and amazing! Got the job done fast and was very nice! Thanks for saving our day!!
steve Roberts
10 months ago
Charlie, the guy who came and fixed this back up of sewer was extremely knowledgeable, efficient, and helpful! He also went the extra mile and offered and fixed a back-up in the tub caused from the original back-up that I seriously doubt any other plumber would have done or thought to look at! This guy is OUTSTANDING! Silverado would never need to advertise if he goes on all the jobs because he is a word of mouth via references walking advertisement that stands above and beyond any advertisement for a company I have ever seen! I hope they recognize they have a rare diamond who works for them and compensates him accordingly!
Tiffany Hager
4 years ago
Karter ispected and replaced my broken water heater same day. Fast and friendly service. Highly recommend!
Excellent experience. Jack was fantastic.
Ivan Gafiltha
6 years ago
Tom was top notch! I recommend Silverado! I slept threw my alarm so missed him in the morning. Was courteous enough to come back and repaired my plumbing issues in a jiffy! Down to earth folks, great service and great peace of mind. Thanks Silverado!
Never will use this plumbing vendor again. The plumber was rude and overcharged a removal of some debris in the garbage disposal. He USED NO TOOLS and used his hand to remove some debris and charged 220.00 for less than 30 minutes of bare minimum work. He was a smooth talker and liar on the invoice. 220.00 for no work --- no repair or anything. Never again. This company is very dishonest
Chris Jackson
6 years ago
Gary the plumber went above and beyond!
I contacted several companies to get estimates for a large job (re-pipe of galvanized steel to PEX tubing) for my house. This company was by far the lowest bidder and included important things that other companies simply neglected to mention in person or on paper (ie. replacement of water heater, city inspections, ect.) The job was completed without incident! The job itself was in depth and took about a week and a half from start to finish. It was terrifying having my home torn apart but Gary the plumber was very professional and went the extra mile just to ensure that I could have running hot water over the weekend by working on a Saturday, which I was told upfront by the foreman that they don't typically do.
5/5, would recommend to others and would contact again for all plumping needs.
Andrea Salinas
8 months ago
Daniel and Tom came and fixed our toilet for our business same day I called. They came quickly and did a wonderful job! They both were friendly! Thank you!!!
Gave me an estimated arrival time between noon and 4, Carter called before 11 to let me know he was already on his way! Excellent, fast service. Couldn't be happier. Carter was friendly and professional, will definitely be calling them again.
Jessi Friedrichs
4 years ago
My home had a pipe break under the slab in the kitchen. Silverado was able to confirm the break using a camera; even though two other companies were not. Through the nightmare of contractors that followed, Rodney and his partner were the smoothest part. They were professional, knowledgeable, considerate and prompt. I'd use them again in a heartbeat.
Heather Weiss
3 years ago
The best! Great value too. My handyman got in a bit over his head with a water heater fix and was unable to finish the job. He said I needed a plumber. He had already taken the pipes apart so the water was off! I called Silverado and was greeted by a professional and understanding employee who told me someone could come out in a bit. Jeremy arrived less than 2 hours later. They were very professional and friendly. They checked out the situation and got right to work. No problem, less than an hour later they were done and the price was a very pleasant surprise. Considering the mess they walked into I felt the price was extremely fair! Thanks guys, I'll recommend you all day long!
Jack Manning came out and resolved our broken main line issue very quickly. He was very kind and informative, would call again.
Had a broken water main. Was supposed to be a two day job including the trenching but they finished within a day. They cleaned up well afterwards and left no traces. Jack and John were very cordial and friendly both before and after a long day of work. Would highly recommend their services.
Bernadette Marquez
4 years ago
Jack Manning with Silverado plumbing has been awesome. They came out on a Sunday within a few hours for an emergency, he was professional, knowledgable and fast. His recommendations were spot on and saved me from more plumbing disasters. Highly recommended!
Robert Ronquillo
8 years ago
Silverado Rooter & Plumbing is really #1 in the #2 business. We have expanded to Green Valley, Sahuarita and Tubac. Our office in Tucson is getting technologically with it and we are zooming into the 21st Century. WooHoo
Jack did a great job and cleaned up nicely afterwards. Price was very reasonable. I would use them again.
We had a complete sewer/water/gas line removal and replace on our home in Jefferson Park and the quality of Jacks work was outstanding. While I attempted to get several companies to work on time & Materials they refused. Jack reviewed the project and worked with me and did outstanding work. Highly recommended.
Lack of trained plumbers and experienced in sewer pump problems
Aaron Clark took on the task of replacing our poly pipes. He was excellent! He did the job in a timely manner with perfection! My husband and I both highly recommend Aaron and Silverado plumbing. Thank you Aaron for making this major job very tolerable!
Over the last week Iāve had some plumbing issues that required a plumber to come out after hours. Iād like to give a huge shout out to Jack at Silverado Plumbing for going above and beyond by not only coming out here at 11pm one night but coming out again the next day after his scheduled work was done for the day and then coming out an additional time later in the week when he wasnāt even on call just because he knew the house and knew the problems. Everything is fixed for now and we have a plan going forward but Jack was great and his efforts to not only complete the job but to do it with a good attitude did not go unnoticed! Thanks, Jack!!!
Derrick Hill was very professional and eager to get the job done
Very professional staff and quick work. They do a wonderful job! Jack Hudson communicated with our office team during the entire timeline of the repair. He made the process pain free. Thank you so much!
Silverado came out on a Sunday to fix our plumbing/drainage issues. Our technician was Jack Manningāhe was quick, clean, and friendly.
Electric Boogie (Parmesan)
2 years ago
Had Gilbert L come out and unclog a drain for me. He was fast, efficient and friendly. I could see though that the wear of other people has gotten to him as he had to gauge where I was coming from with my questions. I hope that more people understand it is not a fun job to have but we need people to do work that we cannot do on our own.
Keith LeGoullon came to my house twice once to fix a leaking Water Softener and the second time to install the new unit. 5 Stars both times, he was fast, professional and helpful. Highly recommended
Thank you TONY for your efficient professional service you provided my toilet. Tony communicated well, was on time, and was friendly to my fur child. Thank you Tony!
Jeff Lindborg
6 years ago
Silverado was recommended to us by the property management company we use here in town for some of our rental units ā early on they were fine. Reasonable prices and the service was ok. However the quality of their plumbers dropped off and we had a couple really bad experiences ā rude, dismissive ā had one tech out to fix a drain attachment to a cast iron drain that the sink drain was hooked up incorrectly ā he didnāt fix it, just noted it was wrong on his way out with no details. Nice. The final straw was my wife met them at another property to get an estimate to replace a couple old style sinks (steel connectors coming out over the sinks instead of copper stub outs under the sink) ā they were rude and told her it probably had steel behind the walls (it doesnāt ā a professional would walk over to the water heater and look and whatās coming out of the wall) and said if that was the case the property probably wasnāt worth doing anything with anyway. Just ridiculous excuse for professionalism, freaked my wife out and made her cry for Peteās sake. Told my property manager to never send them out to any of our properties again for any reason and they relayed they were having problems with other sites with them and were switching to Pioneer. Good move ā Pioneer was miles more professional, respectful, excellent workmanship on all jobs weāve sent them out on. Maybe Silverado has gotten its crappy service turned around but I donāt care ā theyāll never get another dime from me.
Tom came out immediately when called on a weekend and fixed fast. Highly recommended
Chris Soltesz was the best plumber Iāve had, polite, took his time to do it right. I recommend him!!
Christine Horner
a year ago
Immediate response to my online query, appointment scheduled right away. Pricing was very fair and Rodney patiently answered all our questions and didn't mind that we watched so we could learn. He also answered questions to a couple of other issues. Perfect transaction! Members of BNI which is how I found them. Highly recommend this company.
David Hammond
4 years ago
Excellent workmanship. I have used them for years.
Gene Tsirklin
4 years ago
I am extremely happy with service. Initial visit provided very competitive quote. Job was done next business day (it was not an emergency). Front yard after earthwork was left in better condition than before repair. Thank you very much, Tim's crew!
Tom Shaw did a great job he was considerate ( especially because my daughter sleeping on and off) . He knew what the issue was and got it done in a timely matter, great extra advice and explaining what happened and what he did to fix it.
Had an issue with the plumbing at our apartment around 9:30pm on a Saturday. Called the property manager. Within an hour technician Tom arrived.(That's amazing in itself ) Tom worked until 3am trying to resolve the clogged sewer line. It unfortunately needed more work. Tom and Jack (Manning) came at 7:30 am the next morning and in about an hour fixed the problem and cleaned up. Both were very professional. Friendly and explained everything they were doing. Very pleased.
I recently contracted with Silverado to convert a residential septic system to city sewer service. The plumber assigned the job was Tom. The job required digging a trench from the house to the street, eliminating the septic system, and connecting the house to the city sewer line - all meeting the required city building codes. Simple enough? Except, the city provided ambiguous information about the location of the sewer branch. Then there was the required negotiating around the gas lines, other miscellaneous underground obstructions, and last, but not least, monsoon which flooded the trench and required a several day delay for the ground and now the trench lake to subside and dry. This, of course did not include the heavier equipment sinking into the mud and needing special rescues. Through it all, Tom was diligent and resourceful - might I even say philosophical about all the obstacles placed before him in what was otherwise to be a bread and butter job.
Richard Christensen
3 years ago
I have nothing but good things to say about Silverado Plumbing! We have used them multiple times at our property. Dave and Tom are always friendly, professional and extremely knowledgeable. Our last blockage was a tough one, due to the age of our building, and it usually happens after business hours. Dave and Tom came out that same evening and stayed until the job was complete. Use Silverado Plumbing.....you wont be disappointed
Very courteous and knowledgeable technicians, would definitely use again!
I coordinated with Silverado Plumbing for a large project at a condo facility in northern Tucson. Silverado's senior technician Tom worked with us and our customer (24 unit condo complex), multiple owners, tenants and HOA to run new gas lines underground after a large fire. They installed new tankless water heaters, coordinated directly with SW Gas and other vendors on site to work around them and constantly communicated with my team, the HOA and their owners. We uncovered gas pressure leaks as well (unrelated to the scope of work from Silverado) and Tom continued to access and make repairs as we uncovered issues. We are very pleased with Silverado and Tom specifically for his constant communication, professionalism and detailed explanation of the processes.
Nathaniel Rapercutler
a year ago
Gilbert Lizarraga came and fixed both toilets in no time at all. Very prompt, friendly and fast. Thank you!
Edit:
Had another issue that they had to come out to address and once again amazing response and service. Still 5 stars! This time thank you Jack Manning.
Gilbert not only arrived quickly and fixed the sink, but he also let me know what to watch out for in the future and what repairs I might need later on. Great service!
My experience with Silverado Plumbing began with a courteous and professional appointment scheduling with Chandra. I cannot stress enough how vital to a companyās well-being is their phone management. It is the first, personal impression that is made on behalf of a company, and I have rejected using a company based on the sloppy, haphazard attention and service extended via the initial phone call. It is the first opportunity to excel in making the customer feel they have made the right choice. Chandra did just that and represented Silverado very well. Then Tim arrived within the scheduled work window with prior notification that he was on his way. He was friendly and did an excellent job replacing a kitchen faucet, installing a garbage disposal and swapping out old, stuck hot and cold, water turn-off valves at a reasonable price. Tim went above and beyond by noting and solving an aggravating problem involving the RO system that I didnāt know could be eliminated. I will definitely call Silverado again when the next plumbing need arises. Silverado Plumbing make both customer service and a quality product a priority.
Katy Quiroz (Smalls)
4 years ago
I was completely blown away by the efficiency and professionalism of this company specifically our technician Aaron. He answered ALL my questions and made sure I understood what was happening at all times. You usually dread these kinds of things but Aaron made this whole process so easy and quick. I will most definitely be referring my friends and family to this company and using this company again in the future.
chris Pasqual
2 months ago
Derrick came to our house today and worked fast and efficiently. He is really friendly and kept us informed of what he had to do. We are very pleased with the work he did. Everything is fixed and it didn't take as long as we expected. Thank you so much Derrick and helper. You guys were amazing!
Fast...honest... knowledgeable tech...very reasonable price for water heater too!!
I always use only Silverado for all of my plumbing needs! Today Jack Manning was here. What a wonderful man! He explained everything I needed to know, informed me how to deal with an issue with one shower, removed and installed a new plate and nob in an old shower, then made sure it all worked. Very friendly and knowledgeable. It was a very pleasant experience and I learned a lot. Thanks!!
Susan Halferty
a year ago
Charlie was very professional, on time, knowledgeable and I wouldnāt hesitate to call them again for services needed in the future. Big help on a plumbing crisis. Thank you!
S. Schwitters
2 years ago
Arron T and Ben - Takin' care of business - Thank You !
Tony Hall is an awesome plumber!! He was very professional very thorough and fixed all my issues!! Thank you Tony and thank you Silverado Rooter and Plumbing!!
Very fast and efficient service! Raymond Lopez was very polite and helped unclog my shower drain within 15 minutes.
Tony Hall came to check out a pressure issue in our office sink. For being a company that charges hourly (and employee paid hourly), Tony conducted himself as if he was the owner billing a flat rate. His high strung, A-type personality was amazing in that he worked hard and fast to diagnose and get me a solution which he did.
Libby McMahon
5 years ago
Great service, and affordable pricing! Thank you, Raymond L. for the great job. Truly appreciate the high quality work.
Ashley Johnston
4 years ago
My rental company had Silverado Rooter and Plumbing come out to fix my faucet and disposal funky smell. First, the company was quick to respond. They called about 30 minutes after my request and was at my house 30 minutes after that. Jack Manning came to check on the issues. The faucet leak was an easy fix. I could tell he was a professional, because I showed him what was wrong and he knew exactly how to fix it and fast. Then I told him of the foul odor coming from the disposal when the dishwasher was running. He checked under the kitchen sink and immediately knew what was causing the problem. He said since the tubing was hanging down there was food and debris stuck which he then showed me where the problem was. He raised the tube by securing in up underneath the sink (nicely out of the way now). He recommended a few things I can do to help flush out the current build up and also told me what would be the next step if that didn't work and what time frame to consider. I am happy to say, since his visit, the smell has decreased so much! I don't even know if we will have to do anything further in the future. Jack also had time and courtesy to answer another question/concern of mine regarding the toilet. I am VERY happy with Jack and his company. I will recommend them to anyone I know and use them in the future. Thank you so much!
Great service and jack manning was very professional
I have used their services for many years they always on time and they do a great job!
I had an emergency in my office I called them they understand and made the time to meet me early in the morning before we open the office.
I highly recommend them
Mena latas
I had one of the folks come to give me a quote on a gas line extension to feed a pool heater. I believe the technician was Raymond. Itās been 2 weeks and I havenāt received a quote after calling their office to remind. On top that, he mentioned he could pull the line from my garage heater and furnace line but it turned out what he was planning to do was a shortcut and will have been a problem with inspectors. I donāt think these guys know what they are doing.
Gilbert came over and fixed our drain in 10 minutes. He was very professional and knowledgeable. Highly recommend! Thanks for you service!
Ray Lopez was my plumber. Great service. He was quick and very polite! Thanks!
Tony Hall arrived in a timely manner, was kind and helpful, he provided me with good quick service. My toilet was leaking but he fixed the problem right away. I'm very happy with the service I received.
Jose Salazar
2 months ago
Derrick hill showed up... got to work right away and got the clog taken care of right away!!!
Lynne Skelton
2 years ago
I had a small plumbing issue so I Googled plumbing companies. I went with Silverado because they are locally owned. No disappointments from my initial call to the actual plumber coming out. The receptionist was friendly and helpful and Aaron, the plumber was courteous and thorough. I definitely will recommend Silverado to anyone in need of their services.
deborah hanson
2 years ago
Gilbert was great arrived within hour job complete in less than hour
Matt & Karter they are professional and worthy to believe their work
We had issue of water overflowing in tub amd toilet when laundry roomwashers in use. Put in request yesterday, Derrick arrived on time early next day, determined issue quickly, and resolved in less than an hour. Was professional and mindful of our home. Great experience, highly recommend.
The customer service is top notch Tom and all the staff are professional, helpful ,problem solvers and they answer their phones . There is nothing to change here they do it right the first time.
I am a plumberās kid, and Silverado is the only company in Tucson so far that emulates the kind of service my father did out of his shop. They are fair-priced, clean (big deal in the plumbing business), their techs are professional, and they are on time. I recommend them to friends and online constantly.
Prompt, friendly, professional, and honest service. Rodney on site and Jack back at their shop deduced a plan and created a special tool to address our plumbing problem, saved us big $$$$.
A+ if you ever need plumbing service
Recently had some plumbing issues, had Silverado plumbing out the next morning. Derrick Hill was professional and quick to diagnose what the issue was. Definitely recommend.
Gilbert Lizarraga was our plumber and he did a great job. He was very professional and willing to answer my questions and keep me in the loop of what he was noticing while snaking the toilet. The tenets before us must of not got the memo for flushing baby wipes, because Gilbert pulled out what must have been the Costco Economy Sized box of of wipes. It was to the point he had to unleash the heavy equipment. He took his time and care to bring this machine into the home and that is something I can appreciate. This is not my first rodeo with Silverado and I am starting to think their quality of service is a standard.
Alexander Nicolici
a year ago
Jack showed up early and got the job done in under 30 minutes. Was super friendly, helpful, and informative . I'm keeping his card on my fridge for all future issues.
Jeffrey Frazier
a year ago
My sewer line under the house was so clogged that when my water softener drained, water would overflow at my kitchen sink. Fortunately Jeremy and his associate came out and cleared it in short order. They were both very professional and courteous. They left my house in the same condition that they found. Will call Silverado again for future plumbing needs.
Steve Picciano
a year ago
Great experience with Silverado. I had used them for some small jobs in the past and never had a problem, so I chose them to install a new water heater. The installer (Tom) was on-time, professional and finished the job within the estimated timeframe. Unfortunately, there was a manufacturer's defect in the until which didn't appear until a few days later. The emergency Tech (Aaron) came over early on a Saturday morning to troubleshoot the issue and confirmed a replacement would be necessary. I was thinking it wouldn't be until that Monday when they could come back out, but Tom arrived just a few hours later with a new unit and I was able to have hot water for the weekend. Great team and great service. I will be using Silverado for any future jobs
I recently had to schedule a complete re-pipe of my home's plumbing due to old age. Silverado did a great job for me once again. Their technician, Jack Manning, was very thorough. He kept me updated on the progress and goals each day and was quick to contact me if any questions popped up during the project. The attention to detail was much appreciated.
Lucinda Vasquez Abril
9 months ago
We called Silverado Plumbing to fix our clogged kithchen drain. Technician Jack Manning showed up to fix the problem. Not only was he on time but he was also very professional, personable, friendly, and knew exactly what to do. He fixed our leaky kitchen sink too.
When the job was done, Jack did a great job cleaning up.
I would recommend Jack and Silverado Plumbing to anyone needing a plumbing repair!
I highly recommend Silverado plumbing! They came to my apartment to clean out a weave backup. Gabriel went above and beyond in his customer service. He was polite, communicative, and thoroughly cleaned up after the job was done. Best plumbing experience !
justin lapczynski
3 years ago
Great people
Michael Prentice
4 years ago
Jack Manning was efficient, friendly, and communicated very well. Thanks!
Wow! Jack came out, diagnosed the problem, wrote up a fair proposal, returned the next day to complete the work and BAM! Problem solved! He was courteous, professional, knowledgeable and fast! Actually, he came out the same day we called too, so that's a plus with ANY plumbing issue! The gal on the phone was also super nice. I highly recommend Silverado Rooter & Plumbing for any of your plumbing needs!!
Edward Eneboe
5 years ago
Karter and Matt are Fantastic! Very knowledgeable and Helpful. They answered all questions in a Professional Manner.. Job Very Well Done! ThankYou...
melissa Empson
7 years ago
Raymond came out and fixed our plumbing issues immediately. He also noticed our toilet wasn't flushing correctly and was able to fix it on sight swiftly. Friendly professional staff who know what they are doing and don't waste time. Thumbs up!
Jack manning came by to assess my situation and was nothing but professional and friendly. Very knowledgeable about his work!!
Great job. Thanks Gerald!
Suzette Marechal
4 years ago
Jack Manning took care of our tub leak in a timely manner. He was prompt, kind and a cool guy. I highly recommend this company!
Thx Jack M.!!!!
If you are looking for a professional who takes the time to listen, communicates clearly possible solutions and then executes flawlessly.....then ask for Jack. Great Job! Thank you Jack. Thank you Silverado Rooter & Plumbing.
Tom and Dennis were great! Extremely professional, on-time, knowledgeable and polite. Highly recommend!
worldclassact #1
a year ago
Hats off to Derrick Hill. You did a great job replacing our toilet. Not only that, but you located the problem quicker than those other dingbats who came before you. The last techs that came out said we had too much chlorine in our water. Hmmm. That didn't seem right to me. Derrick fixed the problem in a professional and safe manner. That showed me that not only did he want to do the job, but he wanted to do the job rightš. Derrick, thanks for doing a great job. Tell your boss to promote you to Master Toilet Man. In other words, give you a raise!šš
David Sletters
4 years ago
On a Sunday, of course, the roots growing through the main line of the house finally backed up every drain in the house. Based on Google reviews, we picked Silverado and our expectations were exceeded. This was especially true for the price because we expected a knock on the door to cost about $140.
Jack M. explained the process and gave accurate time and price estimates up front. Before starting work, he asked us to move a vehicle to eliminate the risk of damage from the equipment. When Jack was done, he showed us the cause of the problem and cleaned up after himself.
In lieu of poo emojis we give them five stars.
John Graziano
3 years ago
Our home needed major pipe repair under the foundation, which would be stressful for any homeowner. After having three companies over for estimates, we chose Silverado. Every member of their staff, from office to technicians, were friendly and knowledgeable. Silverado was also more affordable than their competitors. Aaron and Reggie were our plumbers. They worked extremely hard and made this major home repair process much less stressful than we anticipated. I highly recommend Silverado.
Victoria Borunda
4 years ago
Silverado Plumbing gets the job done and goes beyond to fixing any issue. Technician Jack Hudson was hard working and very informative put pride in his work which I value most. Left the place clean and ready. Thank You guys for everything you've done for our new home.
Cathy āArizonaā Lamas
5 years ago
Jack did a tremendous job of explaining the issues that I was having and he answered the whys for me in laymanās terms. He was very courteous and well mannered. Highly recommend Silverado Plumbing.
Aaron Clark did a great job roto rooting and digging up piping to further analyze the probem with a good attitude not complaining like another company who sent a guy out before that Thanks Aaron
Dennis was fantastic, super friendly, and he explained what the issue was throughly and ways in which he can fix it and in no time the clog was gone.
Howard is an amazing plumber/technician. He was punctual, professional, courteous, and explained our options thoroughly. He explored alternatives that were cost effective. Will definitely use again and hope to have Howard provide the service if possible!!
Zach Lescarbeau
a year ago
Derrick was quick and professional. Would use in the future.
Jack from Silverado was very polite. He explained what he was doing very well to where I could understand. I really appreciate his professional and courteous behavior. Jack was awesome and I will recommend him for any of my friends or family.
Vanessa Siegal
7 years ago
If what you are looking for is quality work at a fair price, you need look no further! This is what is great about them: 1) Their technicians have no less than 10 yrs experience (most 15-20). 2) They do NOT charge a trip charge and in fact will give an estimate for free (which other company does that?? I was personally quoted $350 charge to diagnose my problem from Dean's plumbing and over $200 from two other companies!). 3) Quality work - in my case it was a head scratcher problem and they were there for 4 hours until they got it figured out. But most importantly, 4) They have the most fair pricing of any plumbing company in town in my opinion! I was charged less than $300 for a four hour call? And previously my friend got her clogged kitchen sink snaked and the whole call charge was under $100! Hello? Why would you call anyone else? If you own a mobile home like me, you have likely been price gouged by others in town. Look no further. This is the type of service, quality, and prices that our parents talked about in the 50's! I will never change companies now that I have found them.
Jason Closterman
3 years ago
Great company, I know the owner. Great dude and basis his life and business on integrity.
Budinger Scott Loncki
6 years ago
Tom was great! Super friendly and helpful
Kasey O'Connor
5 years ago
Jack and Matt were both polite, professional, and gave us tips to help keep our kitchen pipes from clogging. They worked hard and efficiently. And when they left, our kitchen was cleaner than when they arrived. They were AMAZING! Thanks guys!
Gilbert L. was awesome and down to earth. Very respectful and diligent in getting the work done thoroughly. Will recommend for sure. Thank you again!
Gilbert was the technician he was professional and did the job in an efficient manner will definitely be calling Silverado plumbing for all my plumbing needs. I had a leak at my water meter
Derrick and Jeremy were awesome, they got to us fast were super polite and efficient. Our house has had several issues due to lack of maintenance from prior owners and Silverado has always come through for us!
William Finkelstein
8 months ago
Weāve been pleased with Silverado Plumbing the several times weāve used them. The plumbers have been professional and easy to work with.
Tom from Silverado Rooter and Plumbing did a great job fixing the issue with my leaky sink. He was fast and efficient with the job. I also enjoyed how nice he was to my dog and even gave me some training advice. I highly recommend this plumber and company when you are experiencing a plumbing issue.
michelle salcido
2 years ago
Jonathon montijo was very good and informative about what to use and what not to use I would definitely be calling him again THANK YOU!
My apartment complex couldn't fix my plumbing issues so they decided to stop being cheap and hire a professional. Jack came through professional and efficient. He was definitely a life saver... Thanks my man
Rachel Winegardner
10 months ago
We had a major gas leak at one of our investment properties and I was thankful that Tom come out to address the issue. He took care of the issue professionally and with great care. The job was done exceptionally and we could not have had it done better.
Sarah Shellhouse
a year ago
Mike Horn from Silverado came to my home for an issue that I have had several plumbers look at in the past 2 years. The others ignored what I was telling them instead telling me it was something else but Mike listened and immediately went on what I had told him and was able to correct the issue in a timely manner. He was very thorough and had a professional yet friendly demeanor throughout the visit. He not only corrected my issue but went even further checking my sinks and bathtubs for water pressure and even going so far as removing hair from the bathtub drain. I would greatly recommend him as he went above and beyond all my expectations.
Virginia Murrieta
4 years ago
Great customer service !Tom and nick were great! Fixed my issue without any mess!! Very recommended!
Tom was very nice, friendly and professional! Fixed. My sink quicky. No mess! Thumbs up Tom!!!
Keeley Hutchinson
a year ago
Aaron installed a new kitchen faucet. He was knowledgeable, professional and completed the work in a timely manner. He also took the time to explain some other plumbing concerns and make recommendations. I will definitely call Silverado again and request Aaron without hesitation.
Jennifer Becker
10 months ago
Jack Manning arrived on time and was very friendly. He took care of the issue quickly and explained what the problem was.
Riddles Janice
4 years ago
Tom & Andre was absolutely amazing. They were extremely FAST & PROFESSIONAL. I needed multiple things repaired & they definitely got the job done.
Jeremy did a fantastic job on repairing the pressure relief valve outside. You would not regret using this Company.
Matt is amazing! He has always been able to accommodate me and my property with our needs and repairs. Today Matt sent Tom to camera a line and Tom was very professional as well as humorous. I called Matt at 10:30 am and by 11:15 Tom was here to assist. Thank you Team Silverado, Matt and Tom your hard work, professionalism and great customer service is greatly appreciated.
Angelina Celix
3 years ago
Tom was excellent in making sure my backed up toilet was working perfectly before he left. And he showed me pictures of his sweet pup š
Nathan Airhart
4 years ago
Fast, efficient, friendly. Excellent service on a Sunday afternoon! Highly recommend.
Tom did a great job fixing all my plumbing issues in a very efficient manor. He was also very personable and polite, all around great experience
ABC WELLNESS CLINIC
4 years ago
When you show up to your business and find water leaking in the parking lot, it is not a happy feeling at all! Thanks to Jack Hudson at Silverado plumbing, it was fixed within 3 hours. From showing up promptly after the initial phone call, to keeping us updated every step of the way, we definitely appreciate Silverado's wonderful service. Definitely will recommend to anyone in need of a plumber.
Alexys Manring
4 years ago
Tom provided great, knowledgeable, and quick service! Also very personable and friendly! Thank you!
Tom helped us late on a Saturday. He was fast, efficient and friendly. I would definitely recommend him.
Stephanie Earhart
7 years ago
I called early in the morning and got immediate response. I had meetings so they scheduled it around me. They got here quickly once I got home and took care of everything promptly when there were more problems than expected. Ray and I think his name was Robbie were great and easy to talk to. It was Robbie's first day and Ray was very patient and helpful teaching him things while working. Highly recommend them for future clients.
connie rodriguez
4 years ago
Karter is awesome, he gets the job done as promised and on time. He is very knowledgeable in his field I would recommend him to everyone! šš
Crystal Bailey
2 years ago
Chandra Niska
2 years ago
Tom, John & Leiland were wonderful, professional and really quick. It's nice to have people with a personality and very friendly to interact with under these circumstances. From one business to another we really appreciate Silverado Rooter & Plumbing.
I called Silverado today for a plumbing issue they said someone would be out between 12 and 4. I had to call 6 times to get updates to see when they were going to show up after 4 I called again they said it would be a half an hour and no one called or showed up at all. Absolutely unprofessional of the technician. I would not recommend them at all.
We had Tom and Jonathan come out and fix our water heater. Very nice and professional.
Jack Manning was very professional and knowledgeable.
David Underwood
3 years ago
The service my family received from EVERYONE at Silverado was stellar. My wife and I discovered a leak Friday evening and sprang into the usual actions -calling family and friends in the fixing business, consulting Youtube University, checking company reviews, etc. We chose to call Silverado because of their ratings. The person I scheduled the free estimate with was beyond helpful. Tony H. came out on Saturday, explained the leaks cause, and gave us insightful info on general plumbing and maintenance. We will use Silverado again and again, whenever necessary.
Called and they were prompt after the phone call to alert they were on the way.
Very satisfied with Ben who was very friendly.
Chris Syphrit
4 years ago
Tom did a great job...arrived timely and solved our problem.
Derrick was friendly, efficient, and effective. I live in an apartment complex and he took under an hour to fix a stubborn drain clog and clean up. THREE different plumbers were called in before him and none of them could fix the issue. I am extremely pleased with this service and would recommend Silverado to any of my friends or family. Thank you Derrick!!!
Tony was efficient, friendly, and got the job done promptly. Grateful to have dealt with a true pro.
LaWannah Kinkead
7 months ago
Daniel Noah Shanks
2 years ago
Good work for a fair price. Dominic was in and out in an hour and fixed two of my slow draining sinks. Other companies have tried to overcharge me and this one didn't.
I'm very impressed with how fast Tom from Silverado plumbing came out and took great care of my plumbing needs. Very personable and great at what he does!!!
Russell MOORE
4 years ago
Had a main line back-up on a cold and wet Sunday night with four units unable to use their bathrooms. Called Silverado and within 10 minutes had a call back and Tom was on site within 30 minutes. Took some work and a sawzall to get the cleanup cap removed but after some 15 minutes I had several tenants thank me for getting this resolved so quickly. However the real thanks goes to Tom. Thanks for your help and you deserve the 5 stars!
Manny is the Man! He came out late at night and did whatever he could to get my water to stop running! Didn't take him long to find the source! If you got a choice ask for Manny. But based on my experience I'm glad I called Silverado plumbing and got Manny he was knowledgeable, friendly, on time, and made everything seem like light work.
Shane Rodabaugh
3 years ago
Thanks to Matthew Mattox for coming out and fixing our backyard plumbing. Excellent worker and all around cool guy. Definitely would recommend this company for any future repairs. Here in Tucson Az.
Katrina Hogue
4 years ago
Very professional. Jack was a pleasure. Very efficient. 10/10 stars if possible.
Chris Soltesz
5 years ago
Steven Gorosave
3 years ago
Jack Manning is the man! Came by shortly after I called, handled the problem very quick, and was great about answering my questions about how to avoid the same problem in the future, even taught me a couple things about the plumbing in my house. Thanks again!
Tom, John, and Al came and fixed plumbing that we've been putting up with for months! They were curtious and professional and got everything back up and running in less than an hour.
Jack Manning was very polite and very successful in solving my problems with the plumbing
Christian Larsen
5 years ago
Gilbert Lizarraga is polite, professional, and knows his stuff!
Ashkenazi King Drew
7 years ago
Raymond came out after hours did an excellent job. You can trust them to not rip you off but also do the job right and in a timely manner. THANK YOU!
Paris Brianna
4 years ago
Tod and Frank were so polite and friendly! They fixed my drainage problem so quickly and did it the right way. I now have a proper working sink again! Thank you!
Valerie Lindley
2 years ago
Dustin J. Richardson
5 years ago
Jack was great! He arrived in the window he committed to, and the repairs were quick and easy. I'm very satisfied, and will give my business to this company again!
Alexandra Holman
a year ago
We've had issues with our pipes for several months now and kept trying to fix it ourselves. Well it finally backfired on us today and we ended up with a huge septic backup while running laundry š¤®š¤®. I put a call in and heard back that a tech was on his way within a few hours. In less than an hour and under $200, Derrick had us up and running and fixed a problem that had plagued us for months! I absolutely will be calling them next time we run into any issues!
Daniel Hanna
11 months ago
Jack Manning identified and monitored our water leak usage problem, quickly identified the toilet over fill issue and possiblebold parts,
Thanks Jack
Cary Collingwood
3 years ago
Tom did a great job unclogging the kitchen sink. I would highly recommend!!! Thanks
Karter came within an hour and resolved a plumbing clog quickly and successfully. Another company came out the day before and left without clearing the pipes, leaving us with no bathroom or kitchen use. I wish we had called Silverado first. They would have saved us a lot of money and inconvenience. We highly recommend Karter and Silverado!
Tim did an absolutely fabulous job! Highly recommend Silverado! Did absolutely what I needed for my shampoo bowl drainage at my salonš
Bonnie Poulos
6 years ago
We started using Silverado Plumbing last spring when our long time plumber retired. They were a good choice. Our home, and the two homes we are managing, were all built in the 40s and 50s so the aging infrastructure is starting to fail. Raymond has been excellent: he understands about working on old houses, he explains what he is doing, and he is very patient with the customer. Unlike some contractors, he is very courteous about letting us know when he will be here and if there is a delay, he does not leave the customer wondering what happened. We have been very pleased with the work Raymond has done for us and are glad to have someone as skilled and professional to call on when we need help.
vanessa Fuentes
7 months ago
This was the first time that we use this company and I was very pleased want to give a huge shout out to Derek who came out to our home and gave us great customer service and took care of our issue
Tia Marie Hightower
2 years ago
I have always done business with Silverado and Iām always impressed. Ben installed a new water heater for me. He is very professional and very friendly. He explained everything to me that had to be done . He worked very hard and I thought maybe my water heater gave him a hard time and he said nope just another installation. He works very hard and Iām thankful and appreciative.
Aaron installed a new toilet in my home and did a terrific job. He actually had to do it in two steps. The first time he was here, he removed the old toilet and repaired the water connection valve. But the footprint of the old toilet didn't match that of the new water efficient toilet. So we needed time to fill in the footprint with grout. So Aaron came back a few days later and completed the install. He insured everything was working properly and cleaned up thoroughly. Thanks, Aaron.
Septembers Whisper
4 years ago
I notice everyone here had Jack, or Gilbert or ..... but I had the best one of all. I had Jacob, he was so totally awesome! My clog was a real pain, Jacob never gave up, and won the match with my clogged pipes and did it all on a hot hot, hot day without any complaint at all. Jacob gave us exception service , with such a positive attitude and honest business practices. Jacob need a raise, what ever he gets paid is not enough. Thank you so much, I will now always use Sliverado as long as Jacob is there.
Chester Porter
a year ago
Always fast and reliable. Every problem I've had has been dealt with in 20 minutes or less. Very nice as well, in particular technician Derrick was very kind and professional. Highly recommended.
Gabrielle Wilson
5 years ago
JosƩ did an awesome job, he even came earlier to get a head start. Very respectful and professional. Cool dude to talk to while I waited and made sure everything was clean and put away when he finished. Highly recommend Silverado. (Ask for JosƩ) Thanks again!! :-)
Tom from Silverado Rooter came analyzed and within 10 mins had the problem solved. Definitely recommend!
On time. Called to announce their arrival. Friendly. I had an easy fix, they did it quickly and were on their way.
We had the sewage alarm go off which was a surprise since we just had the pumps replaced a couple years ago. The people who replaced it were unable to come (go figure) but Silverado came to the rescue. Tom was very sweet and took the time to look at everything and explain it all. Will be using them again in the future (hopefully far off future cause that alarm was not fun to listen to).
Katrina Ellsworth
9 months ago
Charlie was fantastic! He came out and looked at our plumbing issue that other plumbers spent 6 hours on and didn't correct. He had it taken care of in less than half that time, plus offered ideas to avoid future issues. Great customer service from Charlie and reception!
Derek did a fantastic job. I have nothing but good to say about u t his work!
Bert Jansmann
2 months ago
Gilbert was knowledgable, professional, and kind taking care of all my plumbing woes. I now have a functional kitchen sink, outdoor spigots that no longer drip, and valves that work. This was my second call to Silverado and I highly recommend them!
Dayana Jackelyn Cruz Pino
4 years ago
Had a problem with tub not draining, water from kitchen sink and washing machine water going into the tub for 3 months Jack and partner came and fix it within 2 visits. Very proffesional. Came to do what they had to do. Thank you for fixing my problem!
Jack Manny and Fred arrived on time and even called before, they asked what I was having Problems with and went through them step by stop found The problem and even going to make suggestions to the landlord and other issues they found. They were very polite and showed me where the main shut off was in case I had a problem. I thought that was a very nice thing to do they were very professional very polite And I give him the highest rating. GOOD JOB!
Jack Hudson was great! He was creative in his solutions and dedicated throughout the entire process of fixing a major plumbing issue at our home. He included us in the process and showed us what was wrong. He made what seemed like an impossible situation work out seamlessly. Everyone else at Silverado was communicative and great to work with! Thanks again!
Nikki J. Edmond Smith
a year ago
Jack Manning was great! Showed up on time (called when he was on the way), and got the job done fast (we had all of our drains/pipes cleaned). Would recommend to others.
Brad Ledbetter
2 years ago
Gilbert from Silverado was absolutely amazing! He helped figure out a clogged drain that others couldn't. Very professional and friendly! Will definitely use Silverado again in the future when needed.
Jane M. Cooper, Realtor
a year ago
Gilbert Lizarraga did an awesome job repairing our landscape plumbing, traps under our kitchen and bathroom sink, and installing valves on our water heater and furnace. I would highly recommend Gilbert for your plumbing needs. Professional, fair price, and friendly.
Howard M Frederick
4 years ago
After a clog in our plumbing system we called Silverado and they sent Dominic out immediately. He arrived in under 20 minutes, and had the clog cleared in 30 minutes. He was very professional and knowledgable. Will be using their service in the future.
Coupe Deville
3 years ago
Great service fast and professional
Chris Murphy
8 months ago
I called on a Thursday afternoon and Donald Carroll was at the house within 3 hours of our call to replace a leaking faucet and valve. Donald diagnosed the problem, came back with the parts on Friday morning and had it completed by noon. He could not have been more friendly or professional and I will use Donald and Silverado Plumbing for my future needs.
Mark Rubin-Toles
5 years ago
Fast response, and excellent service. Jacob even cleaned our dryer vent hose, which he noticed had grit in it - completely unrelated to the job he came to perform. Above and beyond.
Chris Hessenflow
4 years ago
We called Silverado for a slow drain that was causing water backups in our kitchen and laundry. Technician Matt Mattox was on time, was quick to diagnose the problem as a clog, and made sure he was satisfied that it was cleared before he left the job. Itās been over a month and all of our plumbing is still running perfectly. We couldnāt be happier with the service we received from Matt. If we have any future plumbing issues, weāll call Silverado and ask that they send Matt again.
Excellent service! Special thanks to Raymond Lopez, who came out quickly today for a repair and also did a thorough job of explaining how the repair was done.
Danielle Warnecke
7 years ago
We had some blockage causing the toilet not to flush and the shower to back up, Raymond came out and had it fixed in less than an hour!! Great service, quality work, I highly recommend these guys!!! Thanks Raymond!!!
Andrea Francis
7 months ago
Silverado did a horrible job they would not come back to fix a leak I paid $200 to fix that leaked again 5 days later. The supervisor Erica was supposed to call
He Back in 30
Minutes she did not at all I left 4 messages and n the office. I do not recommend this company I seriously question their integrity and professionalism. I do know they donāt back up
Their work . Iām extremely disappointed. Then they send me an estimate to replace my pipes with them as though I would do that ? Unbelievable. The better businesses bureau needs to be aware of their practices .
gladys esquer
4 years ago
Jack hudson did a good job on our new yard line,is a nice guy , thanks Silverado!!!
Nicholas Koutsovalas
7 years ago
Alexis Zanaglio
10 months ago
Had some issues with my drain and garbage disposal and my complex sent over Silverado, Derrick Hill did a great job. Very friendly and got the job done quick, thanks!
Angie Heredia
4 years ago
Fast response. Actually answers the phone when I called. Everyone is friendly and professional .Matt fixed our clog in just a few minutes. Will definitely use this company in the future
Raymond came out late in the afternoon he not only cleared my kitchen sink of a clog, he also showed me how to prevent future blockages. Great job
They showed up on time, worked quickly and got the job done. Knowledgeable, friendly, & neat.
Laura Elizabeth Mead
7 years ago
Our experience with Silverado Plumbing was great! We had an almost-emergency on a Sunday night and they provided advice over the phone, then followed through on Monday with their promise to set up a same day appointment and the price was fair. Justin was our technician and he was prompt and professional. He even went out of his way to determine if our water heater was under warranty with the manufacturer. We will definitely call Silverado again!
It's hard to find a fault with SIlverado. Quality service, great information and a price you can swallow.
It's great, knowing their just a call away.
Chandra Sinchuri
6 years ago
Raymond is very hard working and professional. He found the problem very quickly and fixed with in no time. He also told us about the drain cleaner. 100% satisfaction. Thanks!!
Tom with Silverado Plumbing was fast, friendly and did a great job fixing our plumbing issues.
Thanks Chris and Carter for your prompt, professional and efficient service today. When our plumbing emergency happened on Sunday, your company was the only one who answered the phone and sent someone to try to resolve the problem. Unfortunately the employee who came yesterday was unable to fix the problem for us but you guys rode to the rescue today. Why 5 stars? You showed up within 5 minutes of when you said you would. You were polite, and worked efficiently, all the time keeping me informed of what your were doing. I was very pleasantly surprised at the end of the work, how reasonable your price was - You are now at the top of my list for great customer service.
Sarah Kirchoff
2 years ago
Nick Jackson just finished plumbing repairs in our home. He was professional, polite and on time. Multiple repairs where made in a timely matter.
As a home inspector here in Tucson for over 20 years I will definitely refer Nick to all my clients.
Mark Ashby
Home Sweet Home Inspections
Millissa Santiago
4 years ago
Jack was great. Had everything fixed quickly.
Peter Hawkins
10 years ago
Outstanding service with a kind plumber named Willie. Service was incredibly prompt despite me living on the outskirts of town. He smiled, got to work, and fixed the problem in less than an hour. He had good advice for future care and maintanance, and I couldn't be happier with the outcome.
Carolyn Brown
9 years ago
Plumbing problems are never fun to deal with....BUT when you get GREAT service it makes them more pleasant. I have used Silverado Plumbing several times for many different issues from a new water heater to busted pipes and every time I have been pleased with the great service.
My last call happened to be at 5:30am with a busted pipe..they actually picked up the phone when I called and I had the tech call back within 5 minutes...he was at my house within 40 minutes and then apologized for taking so long!!! I am beyond impressed with how everything was handled!! If you need a plumber, even at an odd time, Silverado Plumbing is the place to call!!!
Eric Ruljancich
5 months ago
Jack was super professional, friendly, and knowledgeable. He found and fixed a problematic feeder line leak in under an hour. Very impressive.
Gilbert was our plumber today. He was quick, efficient, professional and friendly!
Molly J Moore
5 years ago
I Jusr experienced your Company for the first time by your Technician, Jack Manning. This Guy was Great!! He called me first to see if I was available and told me when he would arrive, he came right in, did the job quickly and efficiently!! The Customer Service was Outstanding from Jack!! He was Super Polite, Friendly and informative, he put me at ease about the job and was done In about 15 minutes like he said!! I'm Very Pleased and would highly recommend your Company!! Thank you
Had a worn out drain pipe (inside the wall) replaced. They took the effort to minimize the impact to the wall, the work was done well and at a very competitive rate. I will use them again.
Was greeted promptly by Aaron same day that I called. He was extremely helpful and will definitely be using him for further plumbing needs. I will be keeping his card on the fridge.
Luz Estrella 13th Warrior
5 years ago
Jack with Silverado Plumbing was knowledgeable, professional and courteous. He made sure to lock my gate after leaving and it's the little details like that, that stand out as far as service goes and of course he found my gas leak and replaced the line. Now my son and I can be safe in our home! I highly recommend Jack if your looking for a plumber š
Devin Capanear
6 months ago
Gilbert was very thorough, communicative with what he was doing during the entire process and was quick at getting our shower fixed. We will definitely use Him again if we have any other issues! Thank you again Gilbert
Silverado helped me out in a jam and was at my house within 2 hrs of my call. Tom, the plumber, was courteous, efficient and professional. Iāll definitively will be calling again for any future plumbing needs!
Karter and Seneca came out to check on our toilets which keep backing up. They were very impressive! Not only extremely professional and friendly, but even asked if I wanted them to remove their shoes. They explained what they did to take care of the problem and took great care to leave everything super clean. I would highly recommend these guys!!
These guys are fantastic. My ancient water heater finally bit the dust, and I was worried that it was going to cause foundation problems, because the water was dripping from the water heater onto the concrete in the utility closet and then steeping underneath the tile in the kitchen! Nooooooooooooo! I called around to a bunch of plumbers and Tom showed up almost immediately and gave me a really decent price estimate, based on the estimates I had previously gotten for other things, so I gave them the thumbs up and schedule the repair for the following Monday! Tom and Jacob showed up halfway through the time window and installed the new water heater, bringing everything up to code (the last one had been installed in the early '90s!), and showing me what they were doing, explaining everything clearly! So now we have glorious hot water in the east part of the house as well as the west, and added bonus: there's magically a functional hose bib on a formerly dying spigot out front! It works and it doesn't leak! THEY ARE AMAZING! I'm so calling them for everything else (plumbing-wise) that needs fixing here!!!
Season Bedell
2 weeks ago
Derrick was great! He fixed the issue so quickly, it was impressive to watch. They sent somebody out quickly and got the issue resolved. Derrick was professional and friendly and cleaned everything up. Thanks for the great experience!
Raymond lopez was extremely helpful assisting me above and beyond even where he didnt need to. I would recommend silverado to any of my friends.
Justin Watkins
10 months ago
Our sink was leaking and needed parts replaced underneath. Jack came and was professional and friendly and got the job done in less than the quoted time. There was no mess left over and the problem was fixed. Highly recommend.
Ariza Ortiz
10 months ago
Tom did a job at my house with a leak we had he did an amazing job inspection went well and we were able to get up and running with his help. Really nice guy and great with pets. Thank you
Tom and Shawn with Silverado plumbing were great. I couldnāt fix my shower plumbing clog, nor could other plumbers I had here. I was about to start tearing up the floor. These guys showed up and had it all fixed in 10 minutes. I highly recommend these two for your plumbing needs.
Review from. COBYS DOG HOUSE, LLC
Two stars because all of our previous experiences with Silverado had been very positive. This time, however, went very wrong. We had a water filter that needed a part replaced. When Silverado returned to replace it, we had issues. First was that half of the house did not have water. I found where the water was still shut off and fixed that. I then realized we had no hot water. Tom's response was that there was a mixing problem and it was a shower head and/or scaling. Neither issue made particular sense to me since we had hot water before the water filter was replaced; it seemed that it had to be related. I was supposed to get a call with an estimate to descale and work in the showers, but no one contacted me. It took another plumber and $600 to find the actual problem. Our home is historic and the plumbing has been redone. The original pipes for the house are supposed to be off. Tom turned it on, which then caused the mixing problem. I did contact Silverado regarding this, understanding I would not be reimbursed for what I paid another plumber, but I would have appreciated an apology. They ignored me entirely.
Chris Fuchser
4 years ago
John Sharpton
4 years ago
Tom Shaw was at job on time. He was very courteous and professional. The water heater was replaced efficiently and quickly. He cleaned up after job was complete! This was a bid job and there were no extra charges. We would recommend him and Silverado company to all who ask.
Devon Gardner
4 years ago
I had Tony come by for a clog in my plumbing that regular maintenance couldn't get to. He got it super fast with excellent customer service. Thank you so much Tony!!
Rebecca Reed
11 months ago
Jack Manning was great! He arrived promptly, he was very efficient and polite. He explained why my toilet was having issues and had it fixed in 30 minutes.
I had a great experience. The technicians were very professional and friendly. They cleaned up after the job very well. I cant say enough about them, Jack and his helper, excellent!!
I'm sorry I lost the card your repairman left but on a scale of one to five I'd give him a three and a half.
Not recommended. They came to my house to fix a leak. They were able to find the leak and took a part off my water line and said I needed to replace this part. Charged me $100 and left without fixing my water. Now I am here with no water and even a worse leak than before.
Jack and Zach solved our sewer line problem with professionalism and courtesy. They turned a bad situation into a positive one.
High quality plumbing service! Jack took care of us today, fixed 2 drain problems that other plumbers said we needed to dig up the ground and replace. Silverado saved us a bunch of money. Thanks again Jack!
Elias Martinez
5 years ago
LoneStar Transmission
6 years ago
Had a leaking water valve my landlord called Silverado they came out the next day the technician Raymond was friendly he explained to me the reason for having a back-flow device. He was very neat and friendly, he kept me informed every step of the way. Will definitely recommend Silverado to friends and family! Great Job...
We have a rental house and the company we rent from called Silverado plumbing when a pipe broke in our back yard. The technician that came out was Jack Manning. Called before hand to ask what was going and showed up on time. Told me what he was doing walked me through it all and fixed the problem quickly and efficiently. Jack was a great guy friendly and polite I would recommend him.
Dominic was a really nice person did what he needed to and did it great we appreciated his professional service. I would highly recommend this company and will definitely use them again! Thank you
Very people friendly. Easy to find.
Mary Alice Bushey
2 years ago
Roger saved us!!! Had a plumbing leak in the wall. We were going to have to close our pet salon if we couldn't get it fixed right away. Roger came thru for us. Thank you so much.
Crystal Bloom
8 months ago
Every single time my property manager send them out for a repair . They never have the time scheduled correctly as to what they tell me. This has happend the last 4 times now. They always say they will call 30 min ahead NEVER receive a call ahead.
Brandon Holley
3 years ago
Highly recommend Aaron Clark! He was professional, very personable and got the job done super quick with no mess. We had a leak in the wall behind our shower and he cut a hole in an interior wall to gain access to the valve, created a logical set of connections to replace the existing maze of pipes in that location, and then installed the new shower valve and fixtures. Aaron and Silverado Plumbing exceeded our expectations and made us customers for life!
Dianne Westfall
3 years ago
We moved into our house on a Thursday, discovered a leaking sink drain, and after calling Silverado very late in the day, they had a plumber out to our home early the next morning. Aaron, new to the company, did an amazing job. He explained his process in great detail as he went along and took his time to ensure the job was done right. He found a cracked washer, which didn't contribute to the leak, but replaced it anyway because he didn't want it to cause us issues in the future. He was kind and meticulous. If we need work from Silverado in the future, we will definitely request Aaron!
Rosemary Mckenney
7 years ago
I had property mgt call a plumber to snake out my condo very satisfied he was polite and very clean and customer friendly I think
his name was Nicholas or Nick very happy with him and the company should hire more young men like him nowadays!
Would not recommend. Silveradoās management does not care about properly fixing issues or customer satisfaction. They did not fix leak fully. Had to call a different plumbing company two days later, which then resolved the leak. The second company replaced parts that should have been identified the first time. I called Silverado 4 times requesting to speak to the manager and even once spoke to the dispatch supervisor. The dispatch supervisor said she will speak to the manager and get back to me. The manager, never returned any of the 4 calls.
Great experience with Silverado. Justin and Carlos arrived quickly and did a fantastic job fixing my leaky water heater. I highly recommend them.
Derek Caldwell
4 years ago
Tom came out from from Silverado Plumbing to address a small leak we had in one of the bathrooms; great guy, very respectful of our house. Was professional and got the job done quickly
I called Silverado Rooter & Plumbing for leaking toilets at a rental property managed by The Nordstrom Group. For a Sunday afternoon, and an exceptionally rainy weekend to boot, the plumber, Jack Manning, was at the property within an hour. He replaced the flappers and gate angle stops quickly and was on his way. Tenant happy! Yeah! Great company. Super professional, knowledgeable staff. Thanks!
Joseph Thomas
7 years ago
Silverado plumbing was so fast, professional and really do quality work. I needed a plumber desperately, and Justin Picard came out and fixed all my problems right away. To really bring it to 5 star status is the bill was much lower than expected for a same day service call. I would highly recommend Silverado, and Justin specifically.
Angel Murdock
7 years ago
I called late in the afternoon and Raymond was there within the hour. Very professional and friendly with surpassed customer service. I highly recommend Silverado Plumbing!
Chris Stamos
2 months ago
I was so happy with Silverado Plumbing. Their prices were so much lower than the competition and the service was excellent. I had a bad septic issue and they responded right away, came every day until it was fixed, and the workers were respectful of my property, time, and did great work. Keith Legoullon and his assistant-in-training Jose were consummate professionals, friendly, and just cool cats. Thanks Silverado!
Bailey Laursen
4 years ago
Tom at Silverado plumbing is a LIFESAVER! We came home and our bathroom floors started to flood and the shower floor was filling with brown black sludge. He came over quickly, efficiently, and was so sweet to my husband and family. I cannot express enough gratitude for him and the time he took on a Saturday night to help us out! 10/10 would recommend to a friend.
Danny's Adventures
2 years ago
They are great. Great service, customer service, and absolutely the friendliest people around. Great pricing. Love you Jeremy and Keith!
5 STAR SERVICE~Mike was very friendly and helpful in setting up the appointment with me for Tom to come out to my house. Tom came out on short notice over the weekend to solve my water leak under the sink. He was on time, efficient and did an great job. Tom's customer service was Top Notch...Silverado Plumbing is lucky to have Tom and Mike as employees.
Alyssa & Greg Augenstein
5 years ago
Matt was friendly, professional, and had our toilet working 100% within a few minutes. He also broke down the process of what the issue was and how he fixed it so we felt confident that the issue was resolved.
Erik Ahkeah
11 months ago
I just want to say Thank You to Tom who came out to fix our pluming and had to reschedule because of our business hours. He was so kind and polite. Thank you Tom!
Tom at Silverado was an absolute pleasure to work with -- and a sense of humor to boot! Thank you for your prompt and courteous service.
They really messed up this visit. I was to be first in the morning so I could wait for them. Confirmed twice in the two days before. He was to come between 9-10. A 10.45 I called and they said he had been in a training class. They couldn't tell me this two days before?? Then they contacted him and told me he was on his way and would be there in a few minutes. An hour later he showed up and said he had been on another job that morning. He gave me a $75 credit for this mix up. Fine. then he said my job wasn't on his list at all for that day so he didn't have the parts he needed (he already knew what we were going to do). So he left at 11:45 and 2 1/2 hours later came back with the parts - really?? He could have gone to Ace hardware down the street to get them. We also felt charged for lunchtime. They never responded to our issue about this. I think he did the job that was needed but we felt abused and way overcharged. Never again. Update: months later the owner of the company called and refunded the extra charges plus some additional for goodwill.
Savannah Galipeau
2 years ago
Thanks so much to Silverado (I think the tech's name was Jack)!!! We had a pipe leak in our bathroom ceiling occur at 2am and naturally we were freaked out. My property management called Silverado and not only was he super quick to get to my home, he got the job done quickly as well and even urged management to do some other repairs. As someone fairly young and new to renting, I really, really appreciate the help and can't say enough to express that.
Dustin Blanchard
2 years ago
Just had a visit from Jack at Silverado and wanted to share our appreciation. He was quick, thorough and got us flowing in short order late on a Monday night. We canāt say how thankful we are to have our drains clear without much interruption to the week. We definitely recommend Silverado, and thanks again Jack!
I've used Silverado Plumbing twice in the past 6 months.. both times I called them on a Sunday (of course) for a semi-urgent problem and they were quick to respond - their on-call service is fantastic. It's very hard for me to take time off from work, and it was a blessing to get top-notch service at a reasonable rate. Per their on-call service, they keep you in the loop as to their whereabouts, and give a best estimate as to their arrival time.
Two technicians have come to my home - Cody and Matt - both were very personable and courteous, explained the work that was done, and left their information in the event that something repaired had a problem.
I really can't say enough about this company. Genuinely good people and great work. I always recommend them to anyone who has a plumbing problem, or is looking to upgrade their home.
Thanks!
Theresa Eckley
4 years ago
Jack Manning was professional, knowledgeable and explained what he was doing. He spoke to both my husband and I. We both felt we were being treated fairly and respectfully. We will definitely recommend Siverado and use them again in the future if needed. Thank you.
We had a plumbing emergency at around 10 at night and Gilbert was very professional, came in a very timely manner despite the late hour, and did a very great job and now everything is working good as new! Thank you!
The technicians that were sent, Tony and Jack Manning could not have been more professional. I have elderly parents at the residence and they were very respectful and patient with them. The workmanship was outstanding not only the plumbing but notifying me and keeping me updated with everything that they were doing. They took a gas plumbing problem and reassured me and my parents that they could resolve the issue which goes a long way with us. It was nice to see that they were very knowledgeable about every aspect of the job. Silverado should be proud to have 2 employees like Jack and Tony. Also the price was very reasonable considering all that was done. I will recommend Silverado and these 2 Technicians to anyone with a plumbing problem. Thanks again!
Richard J. Beier
6 years ago
Rosy Loredo Aeschliman
4 years ago
Service was fast! Tom and Nick were professional and did a great job. Will recommend.
JOMAR COLON HERRERA
4 years ago
Thanks to Silverado Rooter & Plumbing for their excellent quick work to Jack Manning who was the person who came very friendly and helpful I recommend them.
Tucson Structural Bodywork
2 years ago
Staff have all been so polite and helpful. My plumbing is a little convoluted and Manny has been patient and thorough, helping correct the problem and also helping me understand the elements at play. Through 13 years of owning my home I have been dreading the day I'd need to call a plumber, but Silverado changed my tune entirely.
Karter and Chris S came and took care of a nagging problem we've been having with a laundry line that wouldn't drain right. They did an excellent job, were very friendly and professional and best of all the drain works great now! I highly recommend them and this company.
Richard Kvale
5 years ago
Gilbert Lizarraga came to our appointment exactly on time and handled a very tough plumbing assignment very effectively and carefully. He is conscientious and a thoughtful problem solver. He does great work!
I own a couple of laundromats so I have used a few plumbers over the years. I would highly recommend Silverado. The work they preform is very good, and their prices are reasonable. In fact one job Silverado performed for me was considerable less than another plumbing company that does a lot of advertising in Tucson. Response time has been good also.
Phenomenal service! This is the second time I have used this company over the past five years and each time they were able to be here quickly and they fixed the problem immediately. Ask for Donald Carroll, he was really great. -Linda
Gabriel A. with Silverado was the third technician we called to come out and give us a proposal on a new install of a new water heater. He was professional and represented the company very well. From the first call to the completion of the install, everyone was very pleasant to deal with. The proposal was great and I needed the job completed on a particular day and I had requested Gabriel to also complete the install, the office had mentioned he was off the day I requested and due to time restraints I told them I was okay with anyone they sent out. I was extremely happy and surprised when I opened the door that morning to see Gabriel standing there. I said, they told me you were off today and he replied, the office had mentioned I had requested him and so he came in on his day off to install my unit! Not many would do that. Again, Gabriel is an asset and represents the company beyond measure! Thank you again, Gabriel for the professional work you accomplished for us! Until our next job, wishing you well.
This latest experience with this pluming company has been one of the worst customer service experiences i've ever encountered. They replaced a part and left without verifying that the toilet flushes. If they would have tested it, they would have found that it is broken it doesnt flush. Additionally they left the bathroom extremely dirty, potentially ruining two bath mats, and to top it off they did not even bother to put the lid to the toilet back. I called again to get this rectified, and was told a technician would arrive today 6/20/2019, no one arrived. When i called and was connected to a technician i was told that i was not priority, because there was another toilet in the house, he was an hour away, it was an inconvenience for him, and that they had to pay people over time. These were the persons direct words. this is unacceptable. Ii had left a very positive review 9 months ago but this latest experience destroyed that.
Flateia Cantis
a year ago
Amazing fast service! backflow testing at half the price of the competition, will definitely call them for any future plumbing needs!
Faithful Laborers
3 years ago
Oh my! Where do I begin?! ...
Silverado Rooter and Plumbing was called upon to fix the toilet in one of our bathrooms so they sent out Mr. Gilbert Lizarraga. THE MAN IS THE BEST!
Talk about Professionalism; Kindness, Patience and a job well done and you're gonna have to make mention of Mr. Gilbert!!
Thisi is our first time experiencing their services and I am so glad because we will be giving them a call again if necessary.
I can't wait to end this review, give my Husband a call and tell him how good of person I met today all because of a broken toilet!
Meagan Schultz
4 years ago
Jack Manning was amazing. He explained what was wrong and gave us tips to try and solve the constant problem. He was professional and early to the job. We would refer him to anyone who has a plumbing problem.
I had a bad clogged kitchen sink that needed repair. Jack Manning from Silverado was sent over and he was great! He was friendly, professional, and got the job done very quickly! Iād definitely recommend Jack and Silverado for any plumbing jobs!
Two skilled and polite technicians (Daniel and JosƩ) came out only an hour after requesting help with a clogged pipe and leaky toilet. They were quick and professional, and Silverado priced the job cheaper than estimates from 5 other companies. Thank you for helping us on short notice and for doing an outstanding job!
Derick did a great job. It was raining and he still went up in on our roof to fix the root of the issue we had. We called later in the evening, but he arrived quickly. Thank you!
Called to report NO HOT WATER!!, Tom arrived maskless and very irritated by my request for him to wear one or you can't come into my home? Maybe they need to change their web page or train their employees on how it reads?? Plumber removed front plate laughed you don't know anything about water softeners due you? Checking nothing else you need a new water heater said he was going right a quote never did. Called office back they sent Tony the tankless guy. He at least attempted to call manufactor
but they were closed? Told me to call the office back Friday and he would try to make a call??? WHY!!!!!!! HORRIBLE HORRIBLE CUSTOMER SERVICE
Courteous professional efficient,Raymond LOpeÅŗ fixed my plumbing on New Years Eve. AT least I left a clean slate for the NewYear.
HAPPY NEW YEAR!
Tom was great. I really am happy with everything he did.
Lisa M. G. Dennis
4 years ago
Showed up in a very timely manner and took care of our problem quickly.
Great customer service from answering the phone to the completion of the Job! Exceeded my expectations and not my wallet! So thank you Chandra and Kasey you're the best
not very happy with our first experience with this company. we spent 200 dollars for him to snake our bathtub and not even half an hour later he came out and said he could get it. Now the clog is worse, the tub won't drain at all and there is now a slow leak underneath our bathtub that I have to deal with. Not happy and would not recommend their services. I can only image if I hadn't found a coupon... $250 to NOT unclog the plug, well I could have done thar myself
Joshua & Ashley Sandbank
5 years ago
Jack Manning was awesome. He was very informative and professional. I would recommend this company to anyone and make sure you ask for Jack.
Thank you Tony for the professional service. He knew what he was doing and unclogged my drain in less than 5 minutes. Keep up the good work!!
Great company. 90 days warranty - but haven't had to use it! Reasonable prices.
We had issues with a faulty water heater. Justin Picard installed a new unit for us. He was very efficient, curteous and left out home and surroundings clean. We will never hesitate in the future to use Silverado Plumbing, and we recommend Justin highly.
Jose provided quick and professional service within an hour. Always happy to use Silverado Plumbing.
Alyssa Retrum
7 years ago
Me and my boyfriend just reanted a house through blue fox properties. We had just moved in and we had no hot water. Justin Picard was the one who came out to fix the problem. Justin showed up when he said he would and went to work right away. He was very respectful and kind. He got the job done in a timely manner and left no mess behind him. He even found ways to use our boxes left over from our move to cover the carpet as he brought in the new water heater. He did a very good job
Responsive. Honest. Reliable. Communicative. Fair prices. I will use them again!
Beverly Machac
2 years ago
I have had to use Silverado Plumbing 3 times in the last 2 weeks. Twice for my business and once for my home. They are honest and reliable. Gilbert came to our home and diagnosed our problem fast. He was very nice to work with. cleaned up and did not leave a mess. We will continue to use Silverado Plumbing anytime we need a Plumber.
Technician Jacob from Silverado plumbing came out to replace a toilet with a customer supplied toilet and charged a reasonable fee. He was professional and cleaned up after the service.
Eileen Sanchez
10 months ago
A little over priced, so did not go with them. Great customer service though!
Scott Genteman
4 years ago
Jack Hudson from Silverado Plumbing came out to my home today to repair a water leak on the outside of my home. He did a great job and he was very professional too. I will highly recommend Silverado Plumbling to all my freinds and family. Thank You Scott G.
Mara Burghard
4 years ago
Jack Manning did a great job with our plumbing repair. He was knowledgeable and courteous. We appreciated his good work!
Yvette Villamana
2 years ago
Jack Manning, the technician, was courteous and professional. The problem was fixed in no time. It was Saturday and there was no extra after hours charge. I will never use anyone else again!!!! Thank you Silverado!!
Highly recommend this company. Otis did a great job at solving my plumbing problem. It was a difficult job (clearing resin beads from my pipes), but Otis and Karter got it done.
Came home to a hard day at work on Valentine's day and my plumbing was backed up. Well had Silverado Rooter & Plumbing come with in 20 mins and thanks to (Tim) I was up and running in 15mins. Thank you Tim!
I used silvarado for drain cleaning in the past and more recently a gas line relocation, was very happy with their service especially from Rodney!
Moses Delgado
5 years ago
Some of these reviews are not what you think they are not to be true. I would look for another plumbing company. Update: if your a plumber don't work here you won't make the money you made somewhere else the owner doesn't think plumbers should get paid what they deserved. So all that time you put into learning and being good at your job you won't get from Art the owner.
fernando bracamonte
3 years ago
Called the Silverado office within an hour samuel mcCade called me back and was 8 minutes out we are an assisted living canāt have problems with plumbing and thatās why we are repeat callers
Jennifer Henson
3 years ago
They came out and got the job done much quicker than they even thought it would take. Thank you to Gilbert for being thoughtful in your time and cleanup.
LisaMarie Kiessling
5 years ago
Tom was great, knowledgeable and great with my 2 Great Danes!
I contacted Silverado Rooter & Plumbing because I needed to wrap and cover the pipes on the backflow units at my commercial property. The weather was freezing and it was about to snow. The following day, Jack Manning from Silverado Rooter & Plumbing wrapped those pipes and installed protective covers on each backflow unit. The quality of Jack's work is excellent. Jack is professional, knowledgeable and friendly. Thank you Silverado Rooter & Plumbing and Jack Manning for helping me to maintain an efficient plumbing system for my tenants.
Very pleased with their service. Justin and Otis were prompt, honest, practical, informative and well experienced. Thank you so much for making our day much better.
I used Silverado Rooting and Plumbing for work at my residence. The service was prompt and the representative was highly professional.
Good work!
Tony Hall removed and replaced my broken and jammed shower cartridge with ease and expertise. He was very professional,punctional and kind. If ever need plumbing services again i will ask for him by name. Thank you for saving me in my time of desperation.
Stephen Friedrichs
4 years ago
Having just concluded a major home renovation the final step was to add a water line to my new fridge. I spoke to many of the contractors that were part of the project all of them wanted to drill holes through my new cabinets and run a soft line to the fridge. I knew there must be a better way to route the line and called Silverado to assist. We had worked with Rodney on a previous project and I knew he would have the vision needed to complete the job professionally and hopefully without drilling holes holes in my cabinets. Silverado was able to schedule Rodney and he seamlessly identified the best path forward which didn't even touch my cabinets. He added a permanent waterline through the ceiling and behind the fridge. When the project was completed it appeared as if was part of the original build. First class recognition to Rodney for another flawless performance! Thank you sir!
Bernard Futscher
a year ago
Quick response. Fair price. Professional plumber - thanks, Gilbert.
Thank you Chris for changing out my water heater and replacing it for me! awesome job coming in and getting the job done quick and efficiently. Also super nice!
Michael Harry Anifantakis
7 years ago
Highly recommend this company. My experience was with knowledgeable, competent, efficient professionals who knew their stuff, and were pleasant and honest.
Derrick Was so good! Showed up very quickly to help. He was very professional and friendly!
The company sent Dennis Kerner to help fix our issue. He was polite and professional, and got the job done in a timely manner. We will definitely use Silverado Plumbing in the future.
Nikolas Glazier Hodge
2 years ago
I needed the rusted out valve on my evap fixed. These guys were fast, efficient, courteous, and cheap. Will use again when the need arises.
They did an wonderful job! We were happy with both Matt and Carter. Thank you very much!
leina beckner
3 years ago
Tom and Jacob were just here they had our leak fixed in no time flat and we're so fun and polite even helped us decide what we were going to order for dinner! That alone deserves five stars! 100% recommend!
Jack Manning was amazing! We had a plumbing emergency. Jack was very fast and professional. Thank you
Rodney the technician came within an hour. He ran a snake about 85 feet down the cleanout two times with different heads before the clog was cleared. I hope this will solve the problem we have been having intermittently the last 2.5 months. Thanks!
Valentin Dominguez
4 years ago
I recommend this company fast and reliable great experience and custumer service will be recommending them! Thank you Jack great job!
Christy Obermire
a year ago
Aaron was our service person. He was very helpful, courteous, and very knowledgeable when explaining things to us. He replaced our water softener with a new Water Tec. I would recommend Aaron to anyone who would need a job well done.
andres valdez
3 years ago
Great and quick service! Tom was great! Highly recommended
Kelli Sweeden
6 years ago
Silverado is our go-to plumbing company. As a property manager, I need to know that the repair requests are going to get done quickly, at a reasonable price, and with professionalism and courtesy. Silverado has always exceeded our expectations.
Aaron showed up when he said he would and took care of all our problems!! New toilet, fixed the shower and the kitchen sink. All in one day and one visit! I couldnāt be happier with his service!!
Patrick Tindle
3 years ago
Silverado is a down to earth honest plumbing company! They just got a major advantage in the plumbing industry and will be my plumber because they hired my favorite plumber Charli! She is honest, hard working, fair, and knows more about plumbing that anyone I know! Her understanding of the mechanics of plumbing gives her an edge over other plumbers. Her amazing and friendly personally puts her over the top! Good choice Silverado!
Fast, Efficient, Professional, Affordable and friendly customer service!
The Tech, Jose Hoyos, came at the scheduled time, used the snake to clear out the slow/blocked drain, and left everything super clean. I would use them again.
Jack, Silverado plumber diagnosed and repaired my leaking water heater supply line in a very professional, timely manner. And the price tag was very reasonable!! Would recommend.
Joe Picchioni
7 years ago
Absolutely the most professional of plumbing companies I've ever used. The technician, Justin, was excellent and the installation of my hotwater heater was perfect and done as if he was installing his own unit--with care and precision. I would not only use Silverado again, but definitely Justin-- for sure! Highly recommend!!
Derrick was amazing! Fixed the issue! Very professional and extremely helpful!
Excellent service! Charlie did a superb job. He was clean fast, efficient, courteous, organized and extremely professional. He got our toilet and drain back to peak function in no time. We definitely were happy with Silverado and highly recommend them.
Cisco Valenzuela
3 years ago
We had 2 toilets that were no longer flushing at all for quite some time. A while back someone came and told us that it was a broken pipe and would have to dig up our yard and replace it, looking at about $2,500+ for it. I called Silverado yesterday, they sent Dominic out today. Did some snaking and pulled out a scrunchy and a couple other things from the main line and it's all fixed. He also replaced my toilets and we're good to go. We're are very grateful for the quality of work and professionalism from this young man and I'm sure he a reflection of his team and leadership!
I have used and recommended Silverado Rooter & Plumbing over the course of the past 3-4 years, since learning of them, numerous times. Not only do they meet expectations, they exceed them. I have never been disappointed in any case. They even came out to check/fix some work that I had to get done by someone else (not recommended) because I went through my home warranty. I will always use Silverado for my plumbing needs.
Gilberto Monge
a year ago
Shawn was on time, real professonal and clean. Thank you Shawn for your hard work.
Clinton Smith
3 years ago
Tom and Jacob did and amazing job, were quick and thorough and did the job correct would recommend any day or time
The folks at Silverado from the desk to the technicians were prompt and professional and took care of the work I needed. Raul, my plumber, was friendly and efficient, explained all the work done, was respectful of my home and pets, and did all the work I needed in a timely manner. I did need a call back on one piece of work and Rocky, the plumber who took care of this was also prompt and efficient and took care of the problem. There was no charge for the call back, which I appreciated
patty gosselin
2 months ago
Tony just got through unclogging my toilet, thanks to him for saving the day! Tony was kind, courteous, professional and prompt! My issue was resolved in under 30 minutes which includes the time it took to get here. Excellent job done, thank you Tony.
I hired Silverado plumbing to replace a water line. One of the best decisions I've ever made in contracting a pluming company.
My experience:
1. Came through on price as promised
2. Work was done in a timely manner as promised
3. Always answer the phone and if you leave a message for the owner he will return calls quickly
Now a days its extremely hard to find a reliable honest contractor.
Silverado plumbing owner and staff keep up the outstanding work.
I will gladly use and refer all my tenants to Silverado plumbing for future plumbing needs.
Natalie Reynolds
a year ago
They came out on the same day to fix a leaking upstairs pipe. They even ran to the hardware store to get a missing piece, then came back to finish the job. My pipes are leak free and everyone is happy again!
First off they returned my call in within 10 min and the technician called me 30 in advance before arriving Chris was prompt and to the point and
no BS just got to work and had the situation was fixed in less than an hour ..I called two different companies before and never even got a call back when you need help with a clog you need it now .. not excuses Chis I will be calling you any of my or my companies needs from now on 5 stars ā¦...
I had a plumbing issue on a Sunday and they came the same day and fix my problem they are incredible. The technician Jack that came was very nice and explained everything to me. If I have any other plumbing needs or issues Iām defiantly calling Silveradošššššš
Carlos Sandoval
4 years ago
Guys name was jack manning and he was quick and professional recommend them for all your plumbing needs
Isabel Cazares
a month ago
I had a leak in the wall at 9pm, and Silverado Rooter & Plumbing came to the rescue within just 30 minutes! The plumber was not only friendly but also worked efficiently, resolving the issue in no time. The quality of their work was amazing, and Iām especially pleased with how affordable their services are. I highly recommend Silverado Rooter & Plumbing for their prompt and excellent plumbing service!
Lauren Malanga
6 years ago
I am so happy with Raymond from Silverado Plumbing! Everything that needed to be done was explained to me well. After hiring two plumbing companies that couldn't fix my sewer Raymond took care of everything and fixed the problem in couple hours. And on top of it fixed the previous plumber's mistake. Reasonably priced. I highly recommend this company and Raymond!
This company is awesome came out dealt with my water. Heater and replaced. My old pipes and dealt with my property mgt so I didnt. Have 2 Nick was courteous and pleasant. To deal with and did a great job! Would tell everyone I know to use Silverado for plumbing. Issues
Adelita Obregon
a year ago
Tom and Dennis installed a new water heater. They were quick and professional. I would use their services again.
Kevin Poirier
2 years ago
When I called for an after hours service call with a clogged main line the service technician was extremely rude. I was highly disappointed in the company and decided to go with another company.
Erik Andersen
10 years ago
I contacted Silverado for an estimate to replace a main sewer line. They told me someone would be out between 9 and 11 a.m., but by noon, no one had shown. I called them, they apologized and made some excuses and assured me someone would be out between 1 and 3 p.m. We waited and waited, and eventually (around 4:00) got a call saying they couldn't make it. More apologies and excuses. We pretty much wasted a day waiting for Silverado to show up, and they failed--even failed to call us before each of the two time windows expired. Although I can say nothing about the quality of their work, I would certainly be hesitant to employ a company that can't manage to show up for two consecutive appointments.
Jack has come to take care of the terrible plumbing in my rental house a number of times, often after hours. He is always kind, efficient and effective. He even pushed my rental company to pay for a closer inspection to get to the root of my recurring issues. They are now reviewing Silverado's bid to do the work to permanently fix the problem. Highly recommend!
Silverado is now my go to for any plumbing problems. Jack Hudson was awesome! We had a leak outside and I couldn't be there when he came. Jack texted me photos of the progress of the work and kept me informed during the work. He sent a picture of the completed job and called when he was done. That's what I call customer service. I'm totally pleased and highly recommend Jack Hudson and Silverado.
Angela Bode Aguilar
5 years ago
Got us in last minute so I could use my sink for the holiday weekend. Jacob was very professional. Thanks!
Ebon Septemus
4 years ago
Matthew came out and was quick and efficient at getting our plumbing cleared up. Very courteous and respectful. Would recommend Silverado to anyone having issues with their pipes.
Abraham Foulkes
3 years ago
Overall, the experience was great. We had a running toilet as well as a leaky hose. We called at night and the plumber came over in less than an hour. He was very friendly and knowledgeable about the problem. He managed to fix everything in under an hour.
The price was reasonable (under $200). There's a $25 fee per hour if you schedule outside of office hours, which is lower than other places. However, there was a trip charge on the bill even though their website claims they do not have a trip charge if you live in the Tucson area, which we do.
The experience was productive and it was at a decent price. Would definitely consider calling Silverado again.
Chris Santacruz
2 months ago
Derrick Hill did a wonderful job. Very respectful and helpful.
And very respectful
Jeneane Knote
10 years ago
I am writing to express how satisfied I am with the work of Silverado Plumbing. I am renting a property that has had major plumbing problems and Silverado has been out on numerous occasions. Every time they have come the workers are very polite, courteous and show up in the time frame quoted. I am a business owner myself and certainly understand the importance of the two words Customer Service and Silverado certainly knows what those words mean also. I would definitely recommend Silverado Plumbing to my friends and family.
Thomas Doehrman
3 years ago
delerioustyme
5 years ago
My main line became clogged and backed up so I called Silverado Rooter & Plumbing. The technician they sent me was Jack Manning. He was there when he said he would, was polite and courteous. Got straight to the point in diagnosing the problem. I followed along out of curiosity, which he obliged. Turns out I had roots which he pointed out and let me see for myself. He was quick to resolve the problem, made sure everything was clear and up to my satisfaction, walked me along throughout the entire job so I knew what he was doing and why, gave his recommendations so as to prevent any further obstructions and turned out to be not even half of what I was expecting to pay compared to other places I have used before. I would recommend Jack and Silverado to anyone in need of plumbing help.
Great work! Jack was very professional and quick. Will definitely call again.
Silverado installed faulty sewer pumps in 2012 at our HOA that have failed and are not being responsive to giving us their insurance information or helping in anyway to resolve this plumbing crisis that we have been experiencing for the past 3 weeks. I would NEVER recommend them to do any work.
Had to find a plumber last minute and it's a day before Christmas Eve, and it's 4pm. Silverado Rooter and plumbing responded quickly and they were very polite. My plumber was Jack Manning and he had a great attitude and was very helpful and informative. Jack Manning did a fantastic job and double-checked everything to make sure it was working and i was satisfied. Very pleased with the service and very happy with how affordable it was. I highly recommend Silverado Rooter and Plumbing.
I had a clog in my kitchen sink & Jack Manning came to work on it. He ended up discovering one of the pipes had a crack in it. He was great at communicating at what was wrong, what needed to be done & when he was finished, what he did to fix the problem. The piping looks even better than what it did before. I highly recommend this company & Jack Manning to do any plumbing for your home.
Mary Zimmerman
4 years ago
Technician did not snake in area of obstruction, said it was septic without snaking from house out to tank, only did half way. After tank drained and backup not cleared a second technician came. He didnāt want to snake from inside house until he spent over an hour outside. Finally cleared when he went inside. Company made me pay full price twice!!!!
357Gal Arizona
a year ago
This was my 1st time using Silverado & couldn't be more happier! I spoke with Janelle (sorry if I misspelled your nameš) in the office to schedule & she was the sweetest, kindest, most personable gal, yes you, lol, & her Customer Service skills are FANTASTIC!! Then there's Dennis, the Plumber, that came out; great personality, super friendly, & efficient! I highly recommend this company!! WTG guys, you're awesome! Thank you, Candyšš
Jack was polite, professional, friendly and expedient. Good and quick repair. Thanks.
steven taylor
4 years ago
Tom and Nick we're on time and clean did the work they were contracted to do and cleaned up after they were done very pleased will use them again
Natalia Robinson
6 years ago
I greatly appreciate all of the hard work put into our plumbing issues, thank you so much Tom, Al, & Dave! Highly recommend these guys!
Wilson Computing Solutions, LLC
3 years ago
Another great job, from Silverado Plumbing. Professional, fast, and affordable. We have always had a great experience with them. Our plumber today was Gilbert Lizarraga. He did a great job with our problems, and was in and out, in no time. Thanks again!
I am the Porter for Pueblo Sands, I discovered a water line leaking, after informing the property manager, in no time at all Silverado showed up. Jack Hudson jumped right in to ascertain and repair... I would recommend Silverado Plumbing & Would recommend Jack Hudson
The onsite maintenance man couldn't clear the clog that was causing my kitchen drain to back up. The office called Silverado and they came the same day. Gilbert was great. Cleared the problem and ran the water long enough to make sure it was draining properly and checked for any drips. I wasn't really timing him, but I'm pretty sure it all took less than an hour.
What a great experience! I called them for a sewer line/drain problem I was having. Raymond was so helpful, and even suggested a less expensive way to solve the problem. I will definitely be calling them again.
John Jr's Termite and Pest Control
3 years ago
Raymond Lopez came out on New Years day and was very professional and fast. Great Experience.
Michelle Smith
2 years ago
Jack Manning was awesome! Very courteous, professional and so nice. Came and found the problem, fixed a leak and explained the process. I very much appreciate his efficiency and hard work. Thank you!
Eloisa Montoya
4 years ago
My water heater wasn't producing hot water after it had to be pulled out and put back in by another company because they were fixing a water leak. I called to schedule an appointment with the company and explained we had been without hot water for a While, they scheduled me for the next morning! Later that same night Jack Manning called me (7 pm) he stated that he was on call and was in my neighborhood and seen that I had an appointment the next morning and if we were home he would come right then instead of the next day, he came over, found the problem, fixed the problem, he was very nice and professional! Thank you so much Jack! Now we don't have to take a cold shower in the morning! Truly appreciate you!!!
Beverly Bentley
4 years ago
Jack was very knowledgeable and polite.
Raymond Lopez (plumber) came figured out the problem handled the problem within the next half hour and was friendly and professional I will definitely recommend Silverado Plumbing
Larry Medlock
4 years ago
I had an issue during the weekend. Called for off hours service. Talked to Jack Manning and he advised me how to fix the problem without charging me for off hours service. Thanks Silverado.
I broke the drain valve on my water heater while trying to drain it. My water heater doesn't have a dedicated water shut off valve so I had to shut off all the water to my house. Tom with Silverado Plumbing arrived at my house within a couple of hours of calling them. Tom was able to quickly fix the problem & get my water back on. Thank you Tom! The price of the repair was also very reasonable. I am 100% satisfied with the service I received from Silverado Plumbing.
Colleen Edwards
9 months ago
The go-to for all plumbing services!
Had to have two major services in a row. Jack, from Silverado, was polite , had know-how, and took care of business. I know this shouldn't be an issue, but they showed up on time for every appointment. That shouldn't be a surprise, but we all know that's not the norm. Their price was in line with, or under, some other bids. I recommend!
Alicia Rodriguez
7 years ago
Raymond Lopez came on time, he was Super polite. IN AND OUT IN LESS THAN 15 MINS! couldn't have asked for anything better.... but wait! he cleaned my toilet after he was done! LOVE IT
GREAT JOB Had Raymond out to my mom's house to fixes a major back up he was on time clean and very good at explaining what was wrong and filling me in on somthings i could do to avoid problems down the road would call them back out for all my plumbing problems.
Excellent fast service! I had an issue at my business that was a huge problem. They handled very quickly!
Raphaela Pandy
2 years ago
Extremely fast service! Tom was so friendly and helpful and saved the day! 5-star service!
Sharyl Widener
3 years ago
The staff on the phone is very courteous, quick to respond, and caring. Jake appeared on time and took care of problem, cleaned up after himself and was so friendly and polite. I had Jake come back to fix some separate problems. He was on time, so professional and kind. Problems are fixed and the service costs very reasonable. I recommend Silverado Plumbing before any other plumbing business in Tucson. Very pleased.
Sarah Ellsworth
4 years ago
Matthew was professional and prompt. I am very happy with the service. I would definitely use Silverado Plumbing again!!!
called Silverado for my 2nd quote and boy was I glad I did. Job is a shower valve replacement and trim-showerhead and handle.
James was great and his quote was 1/3 the price of first plumber!! He was friendly and explained exactly the cost and how the work would be done and how long it takes-awesome!
Its shameful how others will try to rob you.
They called me today to ask me how they did. I give them a ā10ā. I asked them to come and check my water pressure and they are coming in 2 days! š I now have a plumber I can trust.
Matthew Mattox was the technician who provided service at my home. He was very friendly and knowledgeable and was committed to getting to the root of and resolving the plumbing issues in my shower.
Arielle Woodyard
3 years ago
Tom and Brandon (I hope I remembered their names correctly!!) came to the rescue! My house flooded yesterday and they came quickly. I asked for a 30 minute call so I could head home and he called when they were on the way. Tom used my first name and was very personable. They explained what they did to fix the pipe and were really nice to my dog too. Thank you so much!
I ran into an emergency today! I came home from work and my toilet was completely clogged. I called Silverado and was answered immediately by a very pleasant woman I believe named kaylee, I was called by Jack who gave me an update that he would be over ASAP. When he arrived he was extremely professional and met all the covid safety guidelines! The work was pretty intense but he kept us informed of everything and also made sure to keep everything clean as well! I'm beyond happy and definitely will recommend Silverado to everyone in the Tucson area!! Thanks Jack for getting our house back up and running, we appreciate everything!!
The tech that was sent out was Jack and he was great! He got our problem fixed in les than 10 minutes! Thanks Silverado!
Danielle Prestin
a year ago
Justin boucher is one talented man, I had a few questions and man oh man did he answer them plus more and to where I understood. Great customer service. Will end up getting work done soon because he has me sold.
11/8/18 Jack Hudson from Silverado Plumbing once again an Awesome job completed fast and efficiently with NO wasted time .When installing water pressure reducing valves at South Forty Rv Ranch. Jack is the man to call for all your plumbing needs.
Silverado Plumbing should be proud to have Jack Hudson in there employ.
Second Review: Instant hot water faucet was broken. Customer service rep Chandra and Technician Rick worked with me and Benjamin Plumbing to get the fixture replaced and installed on the same day. Great people. Great service.
Great company. Honest and thorough. I have lived in Tucson 10 years now and have had used two other plumbing companies. This is far the best one. Clean and knowledgeable. Prompt.
My Water heater went out..Jack M came out sameday . Super nice and very professional!
Jack and Donald arrived on time, diagnosed the issues, retrieved the required parts and completed the repairs on time. Very professional technicians! I would not hesitate to call them should the need arise.
Carlos Moreno
a month ago
I just wanna say Gilbert Lizarraga was dispatched to me for a leak and he was very good and helpful. He showed me where the water cut off was and explained the issue in simple terms. He was excellent. 5 stars for sure
Blaine Allan (GG NO-RE GAMING)
4 years ago
Heriberto Salazar
a year ago
Derrick hill fixed our slow drains and was just all around professional and straight to work, I appreciate it and hope others get help like me
Rachelle Johnson
5 years ago
Jack was awesome. He came in on the weekend assessed the situation, explained what what and how the issue occurred and fixed it a timely manner. Our problem was nothing to do with plumbing. It was our air conditioner. It was a possibility it could not be done until Monday but was very determined to get it fixed same day which he did. Was very nice and courteous. Will definitely be calling again if we ever have an issues with our plumbing. Thank you Jack!
Called at 7am due to a sudden significant hot water leak. Gilbert arrived before 10am to resolve the issue. Gilbert was fast, professional and knowledgable. The issue was resolved in no time, and at a very fair price. I would absolutely recommend Silverado to anyone who needs a repair handled quickly and professionally.
Matthew fixed my leaking toilet and got the job done quickly! Very professional and polite
Chuck Williamson
a year ago
Silverado plumber promptly came to our house not long after we called to make an appointment. Rodney Willis expertly replaced the leaking component in our shower. He was professional and friendly. The charges were much less than weād been quoted by another company. Thank you. Weāll not hesitate to use Silverado again.
Efficient, had all equipment needed, willing to explain everything in detail, knew all aspects of this repair so well and it was within the time estimate that Keith LeGoullon said it would be.... he was personable. Perfect. So many skills involved in this repair; impressive!
Fantastic!! Hard-working--thank you!!
Catherine Beyer
4 years ago
Contacted them on a Saturday , arrived within an hour ,Chris S. repaired our water heater very quickly, no additional fees due the weekend. Reliable and VERY Reasonable and respected our home. Would definitely contact them again!
Loring Wilson
4 years ago
Karter did a great job. Fast, professional and informative. Definitely top rate.
Cynthia Medina
6 months ago
Tony Hall was Top Notch! Patient, kind, funny and informational. Took the time to explain everything and really knows what he is doing. He made us feel like we were his only client and he was going to take good care of us and yet he was super busy but we never felt that. He was prompt and efficient and took care of us when he said he would. Thank you Tony!
Fair prices in excellent service!
We got up early and have been waiting around for them to show up for 4 hours.After multiple phone calls , they finally leave a message , they could not get the equipment needed so they need to reschedule.
Totally unprofessional!!!!š¤¬š”
Tom from silverado rooter was just the best. He came out assesed the issue and said it would take some time to get the part and he was back the following day and took care of the issue. He was kind polite and courteous. He was very knowledgeable, and does fantastic work. Will definitely be calling him again if we have any more issues. 5 stars all the way.
Gilbert was very generous and made sure everything was working before he left. Thank you soo much! ā¤ļø
Denise Eichert
6 years ago
We are a property management company with almost 600 properties and highly recommend Silverado. We use them exclusively for all our properties in the Tucson area. Their staff is knowledgeable, efficient, friendly, and their pricing is great. Angel & Chandra are extremely communicative and a pleasure to work with on a daily basis. This is a fantastic company to deal with.
Courtney Clark
5 years ago
Jack did a wonderful job at our business in the mall. The company as a managment had a hard time scheduling, and then never came, and then promised they would. and again no one came or called back AFTER we had a quote. However once it was settled, Jack did a great job at getting the job done and it wasn't easy considering Mall Mangment didn't really want to help him.
Brandee Provo
5 years ago
Jack was awesome! Friendly, clean, quick, efficient, knowledgeable, & patient! I will request him for any future service!!
Great service, quality work by Jacob. He has a great sense of humor (and put up with mine). He also took extra care cleaning up after taking care of our plumbing. I highly recommend these guys Thank you Jacob!
lizard vending
3 years ago
Iām the owner of Planet sub .. we had a leak and Tony came in and took care of us what a great asset to this company has .šš» highly recommend it !!!
Courtney Tweedy
5 years ago
When our toilet stopped working we were in a panic! Thankful our apartment uses Silverado Rooter and Plumming. They showed up in record time. Jack Manning, our tech was super friendly and professional. It was a minor clog that he fixed quickly and explained the problem thoroughly. We are so greatful to Jack and Silverado Rooter and Plumbing!!!
Called Silverado in the morning and they serviced my plumbing issue later that day. Tom, the technician, was super. Very knowledgeable and professional. I will use their services any time we have a plumbing issue. I will be recommending them to everyone I know. Thank you
Received service same day as call in, Gilbert was super friendly and personable. Worked hard and fixed issue within the hour. Highly recommend Silverado Plumbing
Used to be great, now hopeless. They sent out a guy who didn't even know what a sprinkler valve was. A different guy from Silverado had installed it 6 months ago, and the installer no longer works there. First visit he wanted me to identify the parts - didn't know what a solenoid was, either the word or the part. Came back 2 days later with a part his boss told him to buy at Home Depot which I had told him on the previous trip that we had already tried. When it didn't work was mad that I hadn't told him. Told him don't bother to come back. Will never attempt to hire again.
Jarel Booker
11 months ago
Derick hill came through same day and got a major leak fixed in an expedient and professional manner
Today Karter and Stephen came to unclog my tub drain. They were professional, courteous, and timely. The got the job done in no time. Karter cleaned up the bathroom, and meet it the way he found it. I will defiantly always use Silverado, and will recommend this company to friends and neighbors. Thank you Karter and Stephen for. A job well done!
Meri Steffen-Fish
a year ago
A simple shower head leak that shouldn't have been more than $300 (parts and labor) to repair ended up taking 2 days and costing me $620.
Plus, the 2nd plumber left a nice mess for me to clean up once he left.
Derrick Hill Was very courteous and handled the problem very well
dexter sc farlough
4 years ago
Exceptional and really thoughtful people
Sure glad I took a friend's advice and called Silverado. The competition only wanted to sell a whole house re-pipe of our gas lines. Karter came right away and found/fixed 3 small leaks. Pressure test was golden and price was more than fair! (Saved us over $2,500.00!) I'll recommend Karter and Silverado to any one needing plumbing service/repair!!
James Ticknor
3 years ago
I had the pleasure of having Jack and Damien fix my plumbing issue. They arrived on time, fixed the issue with relative ease, and showed genuine enthusiasm for working in their field. Moreover, they were both friendly and humored me with conversation. Hey, Silverado, give 'em a beer. They deserve it.
silvia Castro
4 years ago
Very professional staff and efficient. They do a great job! Jack Manning has been very polite each time he comes and so his work! Positive Attitude is always there, and smiles! Thank you so much!
Excellent service from Ken and Raymond - Would highly recommend Silverado!! Very nice, helpful, and professional. Will absolutely be calling them next time we need help. Thanks guys!!
I love Silverado Plumbing! Ask for Rodney because he is not only the best plumber you could find but he is the nicest guy too. Silverado Plumbing is a company you will love doing business with!
Jack Manning is the Man. Quick, professional, friendly, and my plumbing is fixed.
MELVINA NORIEGA
4 years ago
After being stood up by 2 other so called plumbing companies, I reached out to Silverado. I explained my problem with tub drain. They gave me a appointment in the morning for the following day. Was skeptical at first due to previous experience, but Jack arrived on time. He was very respectful, personable and knowledgeable. He explained what he was doing, answered all my questions and was very efficient. He took great care to not cause any damage and cleaned and wiped down the tub and floor after he was finished. Price for service was very reasonable. I am very impressed with the service I received and will use their services again when needed.
I work for a warranty company and Silverado has been great to every single customer we have sent them. The repairs are fast , the prices are fair, they respond within minutes. Angel in the office is at the top of her game! Would recommend them to anyone in Tucson in need of plumbing repairs !
Just an update*********
I have continued to use this company for the last couple years and they have not once disappointed any of our customers. The customer service, actual service , and prices continue to be the best. I work with over a thousand plumbers across the country. There is simply no one better.
Bellevue Tower
7 years ago
Raymond is awesome! Always takes care of our needs and is polite, clean and on time!
Starla Burrola
4 years ago
He fixed the issue very fast and did a great job thank u very much for your help very much recommended :)
Kenny the plumber was fantastic, made the repair efficiently, fair price, followed up to make sure the repair held. I would definitely use Silverado again.
Tom just visited my home, and as if he had a magic wand quickly resolved my issue. He was polite and super expedient. Thank you TOM and Silverado Plumbing!
Brittney Johnson
5 years ago
Great experience working with this company, very professional and got everything done quickly. High recommend this company!
Highly recommend! Excellent service. Matt and Seneca were very professional, efficient and friendly. They fixed two plumbing issues very quickly, and did so while explaining how to avoid problem in the future. I'm extremely grateful, thank you!
Marlee Simpson
4 years ago
Jack and Fred came to my house and helped me with my leaking dishwasher and my leaking washer. They were very friendly and efficient. They worked fast and even helped me with a clogged toilet as a bonus. My dishwasher had caused a leak all over the floor and they solved the issue. These could have been major problems but they found the small problem and took care of it. They really did a great job! Small jobs for them but saved me from future headaches!! Thank you so much!
Tony is the man! Very personable and easy to talk to. He explained everything he is doing and went step by step over the procedures. Give this man a raise!!!
Maziar Javadi
4 years ago
I got David last minute for a clogged sewer line late at night, who spent a couple hours working on it till fixed. Had an awesome conversation. One of the best services I've had from a company.
Called on a Saturday night during a pandemic. Tony provided great service, went over pricing very clearly prior to coming out so there were no surprises, and got our busted pipe fixed quickly. Would definitely recommend Tony.
Kandice Glynn
4 years ago
I love using this company. Very good prices, honest and efficient workers. Aaron Clark is the best! Will continue using them and will always request Aaron.
Jack and Tony came out to unstoppable my tub. They were very nice, professional and explained things to me so I could understand it.
Jack Manning was very professional and finished up the pipes in my laundry room in 35min and it was very well done. Thank you jack
jameschan002
8 months ago
Price is fair, and I had a positive experience
Jack Hudson came out to help us with a problem. He is great to have on any job. He is always professional and on time. He goes above and beyond every time. We request him for every job.
At first I wasnāt happy with my service the first plumber took hours and completely bailed on me and didnāt even finish the work. The next day a new plumber, Gilbert Lizarraga, came to fix my shower with not problem, informed me of whatās going on and completely the job in a timely manner. Very please with his customer service. He even replaced my toilet seat without asking and really appreciate that because I was having a hard time replacing my toilet seat. Iām not sure if you could request plumbers but GILBERT IS YOUR GUY!! Thank you !
Sharon Goldwasser
a year ago
After a frustrating experience with another company, we called Silverado. They were prompt and professional, came during the scheduled time window and completed the repair for about 1/4 of the estimate given to us by the other company.
Jennifer Olguin
7 years ago
Tom was professional and friendly. He provided quick and efficient service. I would certainly recommend Silverado for any plumbing needs!
Prices not bad compared to other companies Silverado is the only one I'll use from now on.
Jack Manning, who works for Silverado, is one of the most friendly, efficient plumbers I've ever met. He explained the entire process to me, how he was going to unclog my toilet, and then what to do if the issue happens again after he fixed it. 5/5 Great service
We had an emergency plumbing backup at our apartments here at Randolph and I called Silverado! I expected a long wait but within 15 minutes Jacob Lovato/Silverado's weekend plumber pulled into our parking lot! Yahoo! He cleared the drain and saved the day! (actually night). Jacob was sooo smart and courteous I now call him Saint Jacob!
Thank you Jacob and Silverado for hiring a great guy!
Anne Sawyer
11 months ago
Excellent service by Manny on a Friday night at an excellent price. Thank you.
Raymond Steele
4 years ago
They were extremely polite and worked at explaining what was wrong and easiest way to fix the problem and save money as well.
Johnny Cactus
8 months ago
Had a toilet blockage this morning. Called Silverado, and they sent a Technician over by the name of Derrick. He did an great job. I will be using Silverado from now on.
Howard Bisgeier
a year ago
I called on a Saturday morning with a problem toilet. Manny arrived within the hour and not only did he jump right in, he listened for what information I could provide, answered all my questions and got the job done
It was obvious that Manny is knowledgeable and takes pride in his work
This was the first time I have ever had a plumbing company follow up with a few survey questions after their technician had left
From first call to completion, Silverado delivered
Vanessa Marie
4 years ago
Leaking Water under the tub is NO FUN! Thanks Jack from Rooting and Plumbing who came out here efficiently and on time to take care of the job! Hands down best plumbing service I've had!
Mr.Hill stop by and within 15 minutes he had the drain cleared and all good to go. Nice and polite as well
Eddie Butierez
3 years ago
Derek was a professional and so polite, efficient and wonderful. He got in found problem and had fixed within minutes. I recommend him as a plumber he great work and was just a pure pleasure to have in my home. Go Ravens
Very happy customer
I need to start by saying that the four stars that I am giving for a review is strictly for the service that was provided by Jack Manning. Unfortunately, not that company as a whole; since the person that I spoke with in getting my services setup left little be desired, and was actually quite rude! She would get a big fat zero! Jack was pretty much able to save face for the company due to his high level of service and respect. Jack did a wonderful job. The company really needs to get some customer service training, organization skills, or some type of educational training for the scheduler who I dealt with. I had a hard time scheduling, and was pretty much called a liar at one point. They never came back out to complete services - following about a month's wait after the initial visit and work order creation. However once we got past the scheduling, Jack did a great job at getting the job done!
Fayeand Deshawn
4 years ago
This is awesome he fixed a bad leak in my Sink! Wonderful
Prompt, efficient, and completely professional. Jack Manning did a fantastic job with a friendly and informative flare. He truely minimized my plumbing trauma.
Silverado rooter and plumbing appear to be colluding with rental management companies, IMO. I will never use them again. The services are not the issue for me itās the way they prioritize tenants and management companies.
Matthew Ellerbroek
2 years ago
Plumbing emergencies occur and they never happen at a convenient time. New Yearās Day 2021, and we realize that we have a substantial leak behind a stand in shower stall. Based on a recommendation, we called Silverado Plumbing the next day. This was a Saturday morning and Manny was our service technician. The results were outstanding! Manny arrived early and completed a very difficult job quickly, professionally , and to our great relief, affordably. A most heartfelt thank you to Manny and Silverado Plumbing. We will surely recommend this dedicated company to all our friends and relatives.
Judy Sharkey
5 months ago
George H came out to address a sewer blockage. He was friendly, knowledgeable and on time. He addressed all my what if scenarios with patience. George found the problem right away and it did not take long to clear. Silverado includes putting a camera in the line as part their diagnostics and you are not charged for it if you do not accept their estimate. George found the problem right away and it did not take long to clear.
Come to find out the previous company who was here four times to address the same problem was not even using the right cleanout to get to the clog in the sewer line and wanted to charges for putting a camera in the line.
Nicholas Koutsovalas
6 years ago
Max Alexander Smith
3 years ago
Jack really helped us out after Presidio Plumbing totally screwed us. Got our water back on and running after fixing an obviously ācatfishedā job. Impressive work for sure and worthy of praise!
Michael Hafner
5 months ago
Shout out to Aaron C. Came out and replaced leaky water heater. 5 star service! Thanks!
Shirley Steward
3 years ago
Jack Manning was very professional. He called ahead of time, arrived on time, answered all my questions re: my plumbing issues, and solved the problem completely. I would highly recommend Silverado Plumbing and Jack to anyone who has plumbing problems.
Jose did a great job clearing a blocked sewer line. Worked quickly and professionally. I have used Silverado previously and will use them in the future. Highly recommended. Showed up well on time and kept me well informed.
Iāve had nothing short of subpar service from this company from every person I have dealt with. Originally, I had a plumber go out and give me an idea of how much it would cost. He was going to put it on paper and get it back to me by the weekend. Two weeks passed and I hadnāt received anything. I contacted the company and I received a bid that day but it was for $500 more than what he told me. After I disputed this with their dispatch, they worked out a deal but didnāt update the bid. I finally received the one reflecting the actual cost but the pricing was vague. I asked dispatch via email about specifics and they never responded. A few weeks later, I decided to schedule it and I asked dispatch for the plumbers number to ask his those same specifics that were still left unanswered. I never received the call.
The appointment was scheduled a week out and I had to get a friend to be at my house for the service. I received a call the day of to cancel since the plumber was out sick.
I will never use this company even though they have competitive rates all due to their lack of commitment to the customer and horrible communication.
Jonathan Brunenkant
7 months ago
Great customer service! Timely with fair rates. James Corcoran was professional, personable, and efficient. He explained everything he was doing and why, very transparent service.
Sheila Monroe
2 years ago
On 30 June, Dominic and Bodie came to my house to replace my front outdoor faucets. This repair was covered by my hoa, but Dominic & Bodie went above and beyond in doing my repairs. These two young men are smart and professional. This was actually their 2nd visit to my house as we needed more parts and the hoa go ahead. I called and asked to be sure to send Dominic back to my house to finish my repairs. The two office gals were so nice and definitely scheduled Dominic and Bodie for my repairs. I'm Very Happy with the work these two young men performed. Thank You Silverado for hiring two great, professional young men in Dominic and Bodie. āāāāā
Rachel Gelbin
6 years ago
I have used Silverado to install my hot water heater. They were very competitive in price, extremely timely and did a great, efficient job on installation. And, i always feel like i get personal service when i call their office staff. I am very well taken care of! Rachel G
As far as communicating with the company, their response, the completed work, and the follow up from the office; I would have given them 5 stars.
As much as this may have been my fault because I didn't ask nor was the cost for the service call divulged up front. Talking with the tech he stated that they charged a certain amount per hour. I had no problem with that amount yet when it came to billing for the call, another $30.00 was added with the explanation being to pay for the trip (I live in town) and equipment used. Seriously?!!!
I'm also a service tech by trade. Unless the call is outside certain mileage boundaries, within Tucson city limits, there is no trip charge. Our company only escalates equipment costs if the equipment is specialty equipment. I just can't imagine that in the plumbing business and electric snake would be considered specialty equipment
Matt Bradshaw
5 years ago
Tim was here!! Great job, couldn't have asked for more. I say this after having nothing but bad experiences with previous plumbers and air conditioning companies. I thought there was no one out there that wouldn't rip me off until I found Silverado. I'm planning to do more work next month and I'm not even afraid!
Had some work done on my water heater as well as on some leaky faucets. Work was done well and fast.
Customer service is amazing, will never go anywhere else
Thank you to Silverado Plumbing for getting my household back up and running. They came right out, fixed the problem and were professional and so courteous. My technician, Matthew, was great and I would call them again immediately at the first sign of any clog.
Helana El-Farmaoui
a year ago
Tom and Nick showed up on time and resolved our issue quickly with a thorough explanation. Great company and we have used them several times over the past few years including for new hot water heaters and they are great!
Aaron from Silverado was great.He arrived on time and worked efficiently. He did a nice cleanup after he finished. I felt the cost was fair. I would call Silerado again for my plumbing needs.
Heidi Washburn
4 years ago
We have hot water!! After weeks of trying to work with Southwest Gas and Apex Property Management (and them shifting blame back and forth), Apex finally sent Jack Manning from Silverado Rooter and Plumbing. He quickly saw the problem, called the gas company to tell them what was wrong, and somehow got them to come out the same day to fix it. Four hours later, we had hot water coming out of our taps. Jack Manning is very capable and personable. He got the job done. I would highly recommend Silverado Rooter and Plumbing from this experience.
Awesome company to work for! look no further for your plumbing needs. This company does it all!! At an affordable price, and at time thats good for you.
Amy V Fountain
3 months ago
Keith Legoullon and JoseĢ (whose last name I don't know) just rescued me from a DIY gone wrong. They were fast, kind, helpful and effective. Thank you, Silverado, for hiring such great peopleĒ
Kathleen Thomas
4 years ago
J.M saved our day! He came after hours and had our problem diagnosed and fixed before he even knocked on our door. He was very friendly and explained the problem clearly and concisely and also gave us recommendations on how to further prevent issues in the future. I would highly recommend them.
Had a cooler float break in middle of the night. Water just pooring off the roof. Called Silverado and they came out immediately to stop the leak temporarily until Jack manning got here and replaced the float. Great job all around with very timely response and professional repairs. Thank you
Absolute Defense Solutions
a year ago
The folks at Silverado run a tight ship. They were prompt in assessing the pluming emergency I had. Jack and Nick are both professional, personable and worked like animals to get me running water again. Couldnāt have asked for better support.
Tom took great care of us. Fixed the problem and left everything looking spotless. Would definitely recommend.
If any plumber could be given a 5 start review, they come pretty close. Had a broken pipe. Jack laid out the situation and options available. He started by exploring the least expensive option then escalating in a diligent manner. The end result was solid, at a fair price, and totally transparent. When it comes to plumbers in Tucson, this local company is the right choice.
Lorraine Hetschel
3 years ago
Sandra Schoon
2 years ago
All of Tucson's best plumbers work here! Efficient, courteous, and fair prices, you can't go wrong with Silverado Plumbing!
James Pflugfelder - IDT-C
a month ago
There was a mixup on July 4th, and Silverado was closed, but had told us they were coming out to replace a water heater. When we called, there was no questioning, they were out in a heartbeat. Charlie showed up and saved the day. He was kind, courteous, incredibly talented, dedicated to quality and doing the right thing, and all around great person.
If you want high quality work, Silverado Plumbing is the place. But if you want to save money, oh wait Silverado is STILL that place!!! And if you want fast, fair, and fantastic, this is your go to team. You know itās a good team when you hear Charlie mention just much he loves his job, and we could tell. Not quite, but Iād just about break the new water heater just to have them come back out again. :)
Oh, and they support the Humane Society. Next time you need awesome plumbing work, call Silverado. Fix your problem, save money, and support a great cause.
Thank you Silverado from Grace Falls Farm!!!
maureen valdepena
6 years ago
A flooded house on a Sunday and Raymond Lopez was quick to come to our rescue. Problem fixed at a great cost, Sundays are not normal working days for most of us! Thank you for your services.
EllaParaQuien El Sol Brilla
5 years ago
Jack M. did some work out my shower today. He was very polite and clean and showed that he cared about what he was doing. He got the job done.
Raul Gil-Acosta
5 years ago
Great service experience! Plumbing problem solved. Very professional...
Jeanne Goodblanket
a month ago
Like several other reviews about Silverado Plumbing, the initial contact was ok, but follow up and follow through are non-existent. We had a brand new kitchen faucet, sink, in sink disposal, and under the sink pipe overhaul done by Silverado in 6/2021. The technician who did the install was nice and knowledgeable, however he cut his thumb pretty badly during the installation process (this becomes relevant). We were happy with the price and work done until 11/2022 when the in-sink disposal fell out of the sink into the area just below. We called Siverado and told them about the issue, and they sent out another tech who looked at the issue and diagnosed that the disposal hadn't been tightened correctly (probably related to the fact that the tech had a sliced finger and couldn't use the pressure needed to tighten it correctly), used the Alan wrench under our sink to put the disposal back in, and left. The entire visit took less than 10 minutes and when asked whether we would be billed, the tech said he would let the office know what happened. Fast forward to January 2023, we begin getting calls about a past due balance. We called, spoke to a manager, who said she would discuss the situation with mgmt, but she never called back afterwards, and then after several months would lapse we would start getting calls again threatening to send us to collections. I again called today and was told a manager wasn't available, but would call me back.
I'm disappointed in the workmanship of the job we paid for and the awful customer service after-the-fact. It's also disappointing to see this seems to be common practice for the company based on other reviews. I will update if/when I actually get the promised return call.
UPDATE: we finally received a call from plumbing supervisor Jeremy, who agreed that the issue shouldn't have occurred, and finally agreed we should not have to pay for the follow-up visit to reinstall the disposal properly.
Jose was quick, friendly and efficient!
Cason Verhaeren
3 years ago
Water heater had a bunch of water under it which was seeping into our drywall, so I called Silverado. They had a tech out the same day to inspect and disconnect the water heater. Next day they had one installed and ready to go! Prompt service is why they earned 2 stars. Why they didnāt earn more than two stars is because the next day there was again water under the water heater, which turned out to be a clogged condenser line from the HVAC. So Silverado misdiagnosed the leak and sold me a new water heater. A bit disappointed that I canāt trust their diagnoses.
Update: Matt, the General Manager, called me and made it more than right. Iāve never had a company due that for me. Thank you so much to Matt and Silverado Plumbing. Due to their honesty and integrity, I will definitely be choosing them again in the future.
Hi, I would like to Thank Chris and Tom for doing such a good job in my laundry room today, thank you so much for being so quick about it and for all the info you gave me about what you did, much appreciated!
Thanks again
L. Pierce
Great jobāŗ Very Happy Customer!
Thank you Leroy for calling me and listening to me. I feel confident in you. The tech came over and fixed my sink blockage. Everyone was super professional and they gave me the correct price. I will use your services again.
We'd been having trouble identifying a potential leak on the property (long story) due to a recent high water bill. Gave Silverado a call on a Saturday am, and they were able to send someone over before noon. Manny was great ā he was able to rule out any leaks between the street and the house, and while there was an issue with the shut-off valve on the house, once everything was shut off and turned back on, we were able to see that all was working as expected. He said because there was no work done, there was no charge for the visit. The peace of mind he was able to give us was invaluable. Great service and explanation of process. Would 100% give them a call for work in the future!
I've worked with these guys a few times now and have come to appreciate their professionalism and availability at short notice. Anyone can do a plumbing job, including myself, but it really takes professionals to diagnose issues, propose a workable solutions and also provide them. Lastly, I've worked with Tom on fixing one of my sewer lines and he intuitively found an issue with how the pipes were connected. An amateur would have never spotted that. At the same time, they didn't sell me on an unnecessary solution that would have cost me thousands.
Sandra Marshall
6 years ago
Tom from Silverado Plumbing was here and did a wonderful job on this plumbing of this 1945 house. It ended up to be more involved than he thought. Thanks Tom for a job well done.
Michael Houston
4 years ago
Silverado plumbing responded with urgency and made sure that we were back up and running when our water heater went out, plumb plumbing installed a water heater that was defective they refused to do more work at the site. Silverado answered the call after hours and did an amazing job utilizing the latest technology. Silverado plumbing thank you for having us up and running as quickly as possible with half the people it took for plumb plumbing in the same amount of time. Your tech was very knowledgable and respectful definitely went above and beyond to do a great job. We will definitely use you for future plumbing needs. š
Hector Martinez
4 years ago
I have to Give a big Thank you to Tom at silverado for his fantastic work in the middle of a complete repipe from the water main threw out our home 1 day before Thanksgiving ..with family flying in and house full of people.. He made sure we would not go without hot water for the holidays !!!!!
Heather Soldon
a year ago
Very responsive and helpful! Even do no charge calls over the phone if theyāve already been out and something seems wrong after service!
My experience with Silverado and with Jack M (technician) was excellent. Had a Sunday plumbing emergency. Jack responded promptly, his work was great, and he was very personable. I recommend their services to anyone, and will use them again.
Luis C. Carrillo
5 years ago
It was a mess and a nightmare... He had the solution right up his sleeve... Fast, friendly, professional and quality work that cant be matched for the price.... Jack Manning our technician was amazing, clean, courteous and would definitely recomend him for any job.
Jeremiah Maclean
4 years ago
Jack Manning and Fred came out tonight to help me with what was probably a minor plumbing issue.. however they were so helpful and friendly. Thank you for the great service!
poisongosslin43 5
4 years ago
Isaac Castillo
a year ago
Derrick Hill was very professional and did what 2 previous plumbers couldnāt accomplish. This guy deserves a promotion!
Santa Rosa Care Center had a disaster in the kitchen,the sewer back up and had water all over the floor and unsafe to work in. Maintenance tried to fix the plumbing but the plumbing was out of Maintenance hands. So I called out Silverado Plumbing, They came out and look at the job and I was told what needed to be done so we moved forward on the task .There was a few issues on the job but the Silverado team showed me no confusion or fear but olny saw finishing up the task. Thank You Silverado for bringing out Jesus, JACK.M , and Jonathan.
bid#20218.
Our technician was Jack Manning of Silverado Rooter & Plumbing. He arrived on time. He was able to determine the problem immediately. Jack was polite, quick, efficient, & cleaned up the entire work site once the job was completed. We are thoroughly pleased with the professional work demonstrated by Mr. Manning and will certainly make Silverado Rooter & Plumbing our go to for all our future plumbing needs!
Jennifer Jackson
5 years ago
I hired Silverado Rooter & Plumbing for a well repair leak and I received excellent service from their technician by the name of Jack Hudson. He was respectful and professional. The work was completed within a reasonable time frame and was done correctly. I would high recommend these folks any day and time. In addition to Jack I would also like to mention one of his co-worker's by the name of Rodney who was our first contact with the company. He was very helpful in getting the information I needed to help with our repair and was willing to help at anytime of the day or night to get the right parts needed. He also followed up with me about the job status and he didn't even make the repair and he still followed up with me. Excellent company in my book!!!! I know who to call next time we are in need of a repair. Happy customer here along with several other families that were in need of water from the well as this repair was very important and time was of the essence. Thanks guys!!!!!
leiland butler
2 years ago
I worl here ofcourse its a good place
Thank you greatly for showing up just 2 hours after my initial call. I did not want to wait all day long with sewer issues! With this business you can get help right away! The 2 gentleman were so nice, helpful and quick! You do not have to worry about them staying hours and hours and the fee going up and up it was fair and quick! Keith offered his business card so I can now call him and ask for him personally if I choose. I respect the way they just know what they are doing. I was able to continue working at home while they worked with no worries! Thank you again!!
Juan Chipollini
4 years ago
Very professional service. Matt was kind and patient enough to wait for me after work and fix our dishwasher. Highly recommend this company!
Jack Manning was the technician that assisted us yesterday and he was so helpful, thorough and professional. He called 30 minutes before arrival and overall, he exceeded our expectations! He resolved the plumbing issue quickly and efficiently. He was very knowledgeable and happy to answer any questions we had. We highly recommend Silverado Rooter & Plumbing for all your plumbing needs.
Richard Ellerson
a year ago
Gilbert did the job right, did it fast and is good people!
Melanie Estrella (Miss Lady)
2 years ago
Girls weren't very friendly
Jennifer Hagar
2 years ago
I was able to make an appointment fairly quickly, they were very responsive. The guys came out and were open to discussion about what my options were. Ultimately, they fixed the issue quickly. They were courteous and cleaned up after their work. This work was done during the COVID-19 pandemic - they were respectful of our space and wore masks the entire time. I would recommend them and will hire them again if needed.
Jennifer Thompson
6 years ago
I called to ask for help with a minor problem- a broken drain plug on my bathroom sink - and the technician, Tom, pointed out an easy, relatively cheap solution to a cluster of problems (basically a pedastal sink that was badly installed, with a couple of frozen shut-off valves and a poor drain arrangement). We rescheduled for the following day, and within 24 hours I had a much-improved bathroom setup. I really appreciate that he looked at the overall system instead of just fixing a single, short-term problem.
Shawn Castro-Mazon
2 years ago
Very pleased with Gilbert Lizarraga. Was COVID cautious and respectful of property.
Tom and Gabriel showed up on time, did fast and efficient work, were very professional. Would very much recommend.
Been using these guys for several years now, on 9 rentals and our own home. Pricing is always fair and quality is solid. I just had them do a major overhaul of our home, including water softener, 2 inline filters, a Marathon water heater, recirculate line, expansion tank, and hammer arresters. In & out in 1 day, job well done. Tom was the lead tech on this project and he really knows his stuff: highly recommended.
melissa jones
3 years ago
Tom and Dane just came and fixed my toilet. They were very friendly and professional and got the job done.
Excellent company. Our water heater was leaking gas, and they were able to help us out during the same day. Aaron was the service technician sent and he was super professional and thorough. He quickly identified and fixed the leak restoring my hot water service.
Camilla Eusebio
a year ago
Cathy Wolfson
4 years ago
Aaron and Keith handled the plumbing for a bathroom remodel. They did the demolition of the bathroom vanity and replumbed and combined 2 sinks to one. They were very pleasant and professional. The cleanup was superior. Our dog and cat liked them too!
Huge fan of Silverado Plumbing. This is the third time using them, (first time at my new place) and the service was stellar. Gilbert L. is amazing. When we first moved in we had a troublesome toilet that wouldnāt quit leaking. Silverado responded within a day and was fixing it the next morning. Unfortunately, the job was delayed as the rain caused a blockage which flooded my neighbors units. Gilbert cleared the blockage and fixed our toilet when our āhandymanā failed to do so. Highly recommend for any problems slight to serious!
Susan Treiber
3 years ago
I had sewage from the main line back up in my bathtub. Tom and Nick showed up soon after my call and cleaned out the line for $100 less than I paid a previous company. They were very courtious and helpful and gave me good information about my recurrent problem. I will definitely call Silverado again with my plumbing needs. Very pleased!
After failing to contact an unresponsive landlord, the tech I called on tonight unclogged a stubborn bathroom tub that took 3 bottles of drain cleaner and multiple Wal-Mart Snakes with no hope of ever coming undone. Did I mention it was 8 PM and I have three dogs that are skittish with strangers? My tech was professional, patient, and effective. If I ever have any other problems, definitely calling these guys. 24/7 is like a godsend when I don't know when my next day off will be. Thank you so much!!!
The tech Tom was out to fix a leaking pipe in one of our units, he was fast, courteous, and knowledgeable. Problem fixed same day. Very happy with the service.
I got an appointment right away and the service was very good and friendly. I would definitely use them again in the future.
I've used Silverado for many years, usually with good results. Recently they sent a plumber who didn't handle the problem, and when I let the dispatcher know that, they sent an expert plumber, Tom, who'd given me good service in the past. Once again Tom handled it fine.
Tony was amazing, throughly explained everything and fixed the problem. Friendly and professional!
Rick Chatenever
4 years ago
Silverado plumber Gilbert Lizarraga was extremely knowledgable and professional snaking our kitchen sink after another plumber hadn't been able to fix the problem. I would highly recommend his service.
lupita Peralta
4 years ago
Awesome company! Quick and efficient @ evaluating and prices are the best :) Aaron Clark had great customer service, very professional. Thank You!
maxfield jennings
6 years ago
Matthew Cappelli
a year ago
Mr. Derrick Hill came out today to unclog our water. Nothing in the house had been draining properly and our neighbor was having issues with things coming back up! Derrick worked quickly and efficiently getting it all sorted out. I doubt he was even here for an hour after he diagnosed the issue! Super nice guy and if we have anymore issues Iāll be sure to ask for him again
fernanda Ahumada
5 years ago
Jack was awesome! Our water heater stopped working suddenly. He came out late and was very knowledgeable and took care of the problem right away! Highly recommend them!
Very professional home plumbing inspection.
Dennis did a great job. He came promptly after being called back into work and explained everything well. He worked quickly and cleaned up everything. Fixed the problem and gave me tips to prevent further issues. Always good service with this company.
Geoffrey Hoshaw
7 years ago
We had Raymond Lopez come out on super short notice. He was very fast and explained to us what to do to fix the problem ourselves the next time even though he assured us it wouldn't.
Justin was a really nice technician! He showed me the problem with my water heater. I recommend using them.
Priscilla Baumann
5 years ago
Jack Manning is the Silverado technician who came to help with s stopped up toilet. He was very professional, knowledgable, and careful. He went the extra mile in determining the potential problem, He cleared the clog, but unfortunately the problem reoccurred within a week. We agreed that the problem was a combination of issues, one or them was the toilet itself. I ordered a new toilet Two days later the problem occurred again. The next morning (today) Jack was here with a new toilet to install. I appreciate Jack's determination to further investigate the possible problems. He was a good rep for Silverado. I have some special needs and everyone I spoke to at Silverado went out of their way to help. I highly recommend this company.
Louis Rosales
2 years ago
Had Gilbert come out to fix our water heater. He was very professional, thorough and kind. Job well done!
Shannon Kaye Germanos
5 years ago
I came home yesterday to water, water everywhere... in my garage. Angel took my call at Silverado and had Tom come out to diagnose the problem. Since our water heater was only 2+ years old, Tom checked the problem and took pictures. He didn't want to open it and risk voiding the still standing manufacturer's warranty. He called the manufacturer the following morning, explained his findings and came back to our house to answer their questions by phone. Tom told us the manufacturer would cover a replacement water heater. We were responsible for the labor and such, but I didn't care, because Tom handled everything. I didn't have to make phone calls and jump through hoops. He's the professional. He knew what he was talking about, and he handled it all. He got our new water heater, returned, removed the bad one and installed the new. He made everything so easy for us. I'm thrilled with the excellent service. Tom, you're wonderful. Thank you so much.
Great service and very professional. Thanks!
This is an outstanding company. Tony Hall was dispatched to me to repair a leak that he discovered to be in a stretch of Poly piping. He immediately performed a bypass until a replacement could be done. 2 days later, it was finished & you couldn't even tell that he was ever there (except that the leak was gone). I would absolutely recommend Tony & Silverado!
Alexandre De Backer
4 years ago
I just had a big problem with the toilet and I have 2 wonderful guys who, of course fix it, but with a lot of coutes and hard work. It was a very positive experience!
theflashisgone
3 years ago
Gilbert arrived promptly at the beginning of my service window, was both professional and knowledgeable, worked efficiently, and didn't whine the entire time like the previous plumber did. He also installed the garbage disposal I had already purchased, which the previous plumber insisted wouldn't fit, and cleaned up after his work. I will definitely request him for my future plumbing needs.
Marjee Turner
3 years ago
Nick Jackson solved my plumbing problems today. It was a mess, the drain from the toilet was overflowing in the backyard. It smelled pretty bad. Nick was here in good time this morning. He got right to work, and it didn't take long to solve the problem. It was probably tree roots in the pipe. Nick also replaced the water heater last week. He did a great job, both times he was here. Thank you Nick! Thank you Silverado Plumbing!
Mary Phillips
5 years ago
Tom did a great job, with no hassle at all!
Andrew Novick
3 years ago
Silverado never lets me down. Tonight was no exception. Jack Manning was polite, personable and very knowledgeable. I told him Iād give him six stars if I could.
Prices are always reasonable as well.
Highly recommended!!
Gilbert did a fantastic job on a tricky plumbing situation. We had a deep undermount sink and went from 2 drains to 1, plus a hefty garbage dispoal. No problem for Gilbert, he made it all work and left it tidier looking than it was previously. He was in communication with me about his expected arrival and finished the work in a timely manner. I will definitely use Silverado again and refer them to friends/family.
I had been plunging for an hour before calling. Silverado's tech Matt called and said he could be here in an hour and a 1/2, and arrived well within that time frame, he was fast, courteous, and efficient. Thank you.
Stephanie Caler
6 years ago
We had excellent service from Tom to install a new water heater after ours had a significant leak. He was prompt, on-time and very friendly! With over 40 years of experience, I felt very comfortable with all of his work. He was very honest with his recommendations. I would recommend Silverado Plumbing for any of your plumbing needs!
Kayla Lindsey
a month ago
Gilbert Lizarraga did a wonderful job getting my dishwasher hookups installed for me on our newly renovated rental! He was respectful, prompt and had a great attitude. Service for setting up the appointment was great too.
George Hurrell
a year ago
Gilbert lizarraga is very informative and a hard worker.
Scheduling a technician to come onsite was a breeze! So much easier than other companies. Had Gilbert come out to investigate what I thought was a leaky pipe, but he managed to save both my pockets and my ceiling for another day by exploring the actual cause and replaced my shower faucet and valve. I wonāt consider anybody else next time something goes wrong, and Iād recommend Silverado to absolutely anybody. Respectful, timely, and speedy.
Maria Valencia
3 years ago
Friendly service. Satisfied with cost of repairs. Would definitely recommend this company for plumbing needs.
We have used Silverado for 5 years now. We have always had professional and knowledgable technicians. Last year we had a plumbing leak in the attic. Today Aaron visited to remove blockage in our home and camera to locate problems. They always explain the process, give us tips on maintaining our pipes.
Brian Machado
9 months ago
Amazing job by Derrick! Want to say he fixed the problem with in minutes upon arriving was very professional and got the job done without hesitation!
Rainbow Waterman
3 years ago
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