Best Rooter Plumbing in Tucson AZ

Kyle was great! He was responsive, knowledgeable, and personable! Would definitely recommend Kyle at Fusion

Roy was superb! Professional, timely and knew exactly what needed to be done. We were in a crunch on a Sunday and he did an amazing job of getting things corrected and running quickly. Great knowledge and ethical - hard combination to come by these days - highly recommend!!

Jose was on time, presentable, pleasant, courteous, knowledgeable, and efficient. Ask for him. Thanks to all of you.

We have never been disappointed we have used valantine plumbing three times fast friendly informative no non sence on time the best in the business ....

So helpful and kind. Got the job done quickly and completely.!

Awesome reputable service

Oo

Two stars because all of our previous experiences with Silverado had been very positive. This time, however, went very wrong. We had a water filter that needed a part replaced. When Silverado returned to replace it, we had issues. First was that half of the house did not have water. I found where the water was still shut off and fixed that. I then realized we had no hot water. Tom's response was that there was a mixing problem and it was a shower head and/or scaling. Neither issue made particular sense to me since we had hot water before the water filter was replaced; it seemed that it had to be related. I was supposed to get a call with an estimate to descale and work in the showers, but no one contacted me. It took another plumber and $600 to find the actual problem. Our home is historic and the plumbing has been redone. The original pipes for the house are supposed to be off. Tom turned it on, which then caused the mixing problem. I did contact Silverado regarding this, understanding I would not be reimbursed for what I paid another plumber, but I would have appreciated an apology. They ignored me entirely.

Shaun was great. Professional and hard working and went the extra mile. He is a great asset to your company.

Greg and Amy Ganos

Jake and Chris were prompt, on time and very transparent with what needed to be done. Excellent workmanship! I would definitely use them again.

Jose was quick, accurate, and incredibly helpful. Mr. Rooter is now on speed dial.

On time, efficient, Roger seemed to know a lot about septic systems and concerned re working in a timely manner to keep by bill amount down. Gave me other helpful plumbing advice re replacing sinks, etc. Have used them for years for pluming water heater needs and my boyfriend has as well at his home.

Cecsar and Mitch were great, Cesar explain all my options. After snaking the pipe out he realized the pipe would need to be pressure washed, he called Mitch for help. Mitch, a true professional with a great personality. He made sure the job was done right. It was late when he left but the pipe was clear. Thank Guys!!

Home warranty company sent Rooter King to diagnose and fix leaking faucets (kitchen / main bathroom). First technician said entire faucet needed replacing. Warranty company only offered lower quality faucet, which didn’t match other finishes. While my husband contacted me via phone to discuss what we wanted to do, the technician already replaced the faucet. My husband said he didn’t like it, so the technician got upset and rushed to take it off. He stormed out cursing taking the kitchen and bathroom faucets with him. Not only did nothing get fixed, but the technician damaged the inside of the sink. We called to complain - at first they denied responsibility, but then owned up to it. They sent someone out to take pics and measure the sink. Spoke to the supervisor who was going to have someone come with several options for faucets. Someone did come, but nothing was done. No work order was submitted for sink to be replaced or repaired. No work order for kitchen faucet either. They said there was no way to get in touch with the supervisors. That was almost a week ago. Since then, we had the warranty company send another plumber who came today and fixed both sinks. Surprisingly, they didn’t need replacement after all!

These guys treated me great from the first phone call to the end of the job. I’m a small business owner here in Tucson and I had an unusual job, (to say the least), that needed to be done. They came out ASAP and Jarem, the plumber who helped me, was very patient and open minded listening to my problem and came up with a GREAT solution. Super polite and respectful, while professional and knowledgeable at the same time. They fixed an off-and-on problem my business had for about a year. I couldn’t figure it out on my own and they bailed me out in a huge way!
Thanks for being so thoughtful and polite working around my customers!
They are my go-to plumbers from now on.
Thanks for going above and beyond!!

tech was great
on time
good job

My air conditioner stopped and it was the hottest day in August. a friend of my neighbor had me call someone they used. Although they came in 1 half hr, they misdiagnosed the problem and (of course) recommended a new HVAC system. they replaced the capacitor, added refrigerant and told me I needed a new compressor. &250 later, it worked (for 2 days) and died again. since I just moved here, I called my realtor and she I had a warranty. I called them and they sent Desert Star. They told me (Chris) I didn't needed a capacitor, nor refrigerant, nor compressor. They replaced the coils and the unit works perfectly. Chris said I should get my money back. Being from the New York area, I laughed and said fat chance.
I called and got half. The point of this story is that Desert Star is competent, honest and professional. Chris was superb and Elise in the office is excellent. I would recommend them to anyone. 10 stars from me.