Best Water Heaters And Tankless Water Heaters in Seattle WA

My water heater stopped working (essentially the pilot light won't stay on). The issue is likely with the thermocouple OR the gas valve.I had called Bel-Red Heating and Cooling to have someone come and look at it on Friday. They said they didn't have availability until Monday, but there sister compony Fox Plumbing Heating and Cooling might have availability. Bel-Red helped me setup the appointment with Fox for me and they told me that the diagnosis fee will be $135 (for Fox Plumbing)Before arriving at the home, Fox Plumbing called me and they were already trying to say that if this is happening then it is likely time to replace (btw - my heater is 8 year old, so not really ancient).Diagnosis Fee v/s Dispatch Fee - Now, Fox Plumbing arrives at my home, and does the same thing that i have tried (i.e. turn on pilot and then see if it stay on). Then, they again tell me that i should replace the heater without actually diagnosing the problem. Finally, when i tell them that they need to diagnose the issue they tell me that $135 is a dispatch fee and that includes the cost of them coming to my home and then they will charge in hour increments until they can figure out what is wrong. Now, this is different than what Bel-Red told me about Fox. I got to Fox GM and he was said that it might be a communication issue, but he honored the $135 dollar diagnosis fee (so that was good from Fox, but more problem flow below)Diagnosis - The Fox person starts opening the heater up, and then we can visually see that the thermocouple looks bad and likely needs to be replaced. There is a way to confirm that the thermocouple is faulty using a multimeter, but the Fox person did not have detector part that would allow him to confirm that the thermocouple is indeed the faulty part beyond just visual inspection. So, there is NO definitive diagnosis that i can trust. I was told that the cost to replace thermocouple is $415 (note: the cost of thermocouple is usually 20/30 dollars and takes less than 15 minutes to replace - so $415 seems excessive). Keeping the cost part aside, i simply didn't have confidence that the people knew what they were doing, and i decided that it is best to just pay the diagnosis fee (even though the diagnosis was confirmed) and just go to Bob Heating to get this fixed. So the basic competence of Fox people is low and best to avoid them.I caulked the $135 dollar diagnosis fee to my stupidity as i did not do the research required on the web that would have clearly shown the Fox Plumbing, Heating & Cooling should be avoided like the plague

Jesus and Liam were quick and efficient fixing my problem. I called in the morning and they were finished within an hour of arrival.

Unless you like to be ROBBED in plain daylight, STAY AWAY. I had a technician come over ($75 trip fee) to look at leaking outdoor faucets that were not winterized and presumably had burst. He explained that depending on what the issue was, the repair could cost $650 for a hose bib replacement, $850 if the wall had to be opened to repair, and $1250 to create a backing to install/replace. Since we did not know what the problem was, the technician had to unscrew the faucet to diagnose the problem. Both hose bibs had visible leaks and needed replacement, and fortunately did not need to open the wall to replace. So he said that would cost $1300 to replace ($650 x 2) based on what was initially discussed. I told him I was not willing to pay that, and that I could just do that on my own. I was willing to pay the trip fee for him to come and diagnose the problem. He then said I already agreed to the $650/faucet price earlier! I told him that nothing was agreed upon (nothing written), and that the way he explained the process was very deceiving. He said he could tell what the issue was once he turned the water on and it was leaking, and that by just removing the faucet (3 minute job) he had already begun the work. One would assume that, as a customer, you should diagnose the problem first, and then I would then have the chance to decide whether to proceed with the repair or not. If I did not want to proceed any further, then I would have to pay the $75 trip fee and the $350/hr base rate (minimum 1 hour, even though he was there for only 30 minutes). I could not believe it. I was already feeling under the weather and was not in the mood to argue. So $468 later (350+75+tax), I'm left with two unrepaired faucets. Well, at least now I know what the problem is.

They did a whole house repipe, including new water line from street to house. Other than one unfortunate accident which they paid for they were very good. Lots and Lots of connection, and no leaks. Amazing how they got the pipes connected thru floors and walls.

Watch out for these guys, as they will try to rip you off as much as possible! Very dishonest people.
They inspected our 5-yr old tankless water heater and identified that a part had to be replaced. After we gave them the go ahead on replacing the part (heat exchanger) worth < $300, without our consent, they replaced the whole unit (which they provided themselves with a 60% mark-up for $2,000). And then they threatened consequences if we didn't pay the price immediately.
When we asked in a respectful manner why the mark-up was unreasonable and why we hadn't been notified of switch from part replacement to unit, Evan (owner) started using curse words and started threatening.
After we paid them, we asked for our old unit (one day after their service), they said they had tossed it out and it couldn't be retrieved.

Having said all of that, they responded promptly with a same day service and everything was back online and working after 3 hours, so if you don't mind them stealing from you, this business can be a good choice.
We recommend getting a 2nd opinion if they tell you the unit has to go.

Both toilets in the house were backed up and overflowing, the response by Puget Sound Plumbing was prompt and professional. Joshua C. and his partner knew exactly what to do and cleaned the main drain solving the problem. Will recommend Puget Sound Plumbing to friends and family.

It was very good! Very good price, they were very nice, and knew what they were doing.

After 9 years in San Francisco we moved back to our Fremont Seattle house and discovered the tenants did not really understand what a sump pump was and had unplugged it!!! I found Evan Conklin Plumbing on the web and Norm came out the same day. He replaced the pump, the clogged valve, the blocked sewage line and it was fixed in a few hours! After dealing with painters and flooring refinishers and movers I expected the worst but got the best when Norm showed up. Thank you Norm and thanks Evan Conklin plumbing for restoring my faith humanity.

I can't say enough positive things about Sharif's response time, professionalism and quality of work. I will use again for future projects and you should too! Thank you

Super helpful place. Great people to work with!

Horrible. Had a clog. Was told there was a visit fee of 70.00. Fine. Was told once driver was out they'd give an estimate. Fine. Reality was that there was a flat fee for snake of 350.00 and jet of 500!!! Seriously. Couldn't believe that. Rip off. Why didn't guy on phone tell me that??? I paid the visit fee and sent the worker away. 1 hour and 15 dollars in a couple supplies from hardware store later I had the clog cleared by myself. Oh yeah plus the 70 for NOTHING!! Rip off!

Great work as always. Having a plumber visit is usually not a good sign but HD always makes the best of it.

Craftsman is our #1 call when we have plumbing issues. Our house is old with a lot of DIY workarounds from the prior owner; Cameron quickly and efficiently found and fixed the two issues we were having. Highly recommended.

Daniel did a great job. He communicated clearly throughout the process and gave me honest input on products. I also appreciated the little things, like wearing shoe covers without me asking. I would definitely use Wezee’s again!!

After a bad experience last time with a different plumbing company, Pinky Plumbing, looking at you: This was a breath of fresh air. Super professional folks - Ryan and Curtis were amazing, they diagnosed the problem, ordered the parts, scheduled it really quickly and had it replaced. Would not hesitate to ever use them if any plumbing needs came along in the future. Highly recommend.

Evan did the work very quietly and efficiently and was able to accommodate all my requests. The final cost was very good ( the other plumber I asked quoted me 1k more on the same type of heater)

We used Leak Masters to find a leak in our basement slab. They showed up on time and promptly found our leak saving us time and money by not having to dig up our entire slab to find it. Kevin was clean, courteous, and even friendly to our dog.

Prima is excellent. Knowledgeable, professional, great service and work done.

I’m so grateful to the friends who recommended this business. Jacob provided clear explanations and asked clear questions in order to draw up a quote rapidly and get the right tank fit into our rather complicated space. His arrival was faster and the quote was a little bit lower than all the competitors I contacted. He also detected and repaired a shower leak. The crew was very professional. There was minimal disruption to the household and they cleaned up completely afterward.