Description
Craftsman Plumbing is an experienced Seattle plumber serving the greater Seattle area. We specialize in being a trusted plumber near me in a world full of options and choices.
Starting with an initial plumbing consultation, we perform a plumbing diagnostic on your home before presenting you with straightforward upfront pricing that includes labor and material need to solve the problem. With industry-leading guarantees, we are a plumbing company that gets the job done right.
No matter what plumbing issue faces you - Leaking water heater Tank-less water heater Leaking toilet Leaking shower leaking faucet Drain cleaning Backed up drain
Leaking disposal Repiping Water heater repair Drain snaking Disposal repair Faucet repair
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Areas Plumbing, Burst Pipe Repair, Cleaning Drain Repair, Clogged Drain, Commercial Plumber, Commercial Plumbing, Commercial Plumbing Services, Crack Repair, Disposal System, Drain Snaking, Electric Water Heater, Electric Water Heater Installation, Electric Water Heater Repair, Electric Water Heaters, Emergency Plumber, Emergency Plumbing, Emergency Plumbing Repair, Faulty Wiring, Fixture Installation & Upgrades, Frequent Repairs, Frozen Pipe Repair, Gas Piping Installation, Gas Piping Repair/Replacement, Gas Water Heater, Gas Water Heater Installation, Gas Water Heater Repair, Gas Water Heaters, General Plumbing Diagnosis And Checkup, Leak Detection, Leaks Water, Licensed Plumber, Local Plumber, Our Plumbing Service, Pipe Installation, Pipe Leak Repair, Pipe Repair, Piping, Plumbing Companies, Plumbing Company, Plumbing Contractor, Plumbing Contractors, Plumbing Fixture Installation, Plumbing Fixture Repair, Plumbing Fixture Services, Plumbing Inspection, Plumbing Installation, Plumbing Maintenance, Plumbing Repair, Plumbing Service, Plumbing Service Provider, Plumbing Services, Plumbing System, Plumbing, Heating, Professional Plumber, Re piping, Re-Piping Services, Regular Maintenance, Repair Sump Pumps, Residential Plumber, Residential Plumbing, Set Fixtures, Sewer Line Repair, Sink Installation, Sink Repair, Slab Leak Repair, Slab Leak Repair Service, Slab Repair, Sump Pump Services, Tankless Water Heater, Tankless Water Heater Installation, Tankless Water Heater Repair, Toilets And Fixture, Water Heater Maintenance,
Reviews
Stacey Schultz
2 months ago
Craftsman Plumbing is terrific! They are friendly, reliable, flexible and the work they do is excellent. We had them do a variety of plumbing jobs including installing a new pedestal sink and faucet, adding a flange to our toilet, replacing an old lead sewage pipe with a new, modern pipe, and more. They did a great job on everything and they left the spaces immaculate. Monty and Garrett were the team working on our house and I can’t say enough good things about both of them. Highly recommend this company!!
We want to take this opportunity to express our gratitude and respect for Monty, a member of your Craftsman Plumbing Team.
Monty possesses a genuine and thoughtful approach to his work and it's very clear he has his client's best interests in mind. He patiently explained the disrepair issues with our sink. He patiently reviewed the options to restore it, was very careful to hear our needs and help us review and eventually select an alternative fixture. The fixture has already improved this essential function our kitchen significantly.
Many thanks Monty, we'll recommend your services to others without hesitation. It was a pleasure to meet you and do business with you and Craftsman Plumbing Team.
Sincerely,
Tony Angell and Lee Rolfe
Caroline Bercier
3 months ago
Craftsman makes calling the plumber an unexpectedly easy and enjoyable experience. In just a day and a half, they replaced an old faucet, fixed a toilet, and installed a brand new utility sink in our laundry room. All work was of the highest quality. The team communicated quickly and clearly, showed up on time, worked efficiently, and treated my house and me with total respect. They are now my go-to for all plumbing needs.
Debbie Marchione
2 months ago
I highly recommend Craftsman Plumbing. They have provided us consistently great service and a willingness to go above and beyond to solve plumbing problems that turned out to be more complicated than originally expected, such as a recent hot water heater replacement. They communicate clearly and all of their technicians are friendly, knowledgeable and polite.
Wendy Carlton
a month ago
Cameron came on time,and he provided clear explanations of the problems. He gave consultation on a possible toilet upgrade. He was upbeat & personable.
A return visit from Cameron to install two toilets; one is a Toto bidet. He took care of a failed toilet that wasn't on the schedule. He and his co-worker removed all the trash from the boxes & cleaned up after themselves. I am very pleased with the service.
Cameron and Isaac did a fantastic job with the general inspection of the house for galvanized pipes. They were super knowledgeable and nice. Every little detail was explained to me clearly. I learned so much in a day that I feel like I took a crash course on home plumbing. I cannot recommend this inspection enough to the new homeowners out there, worth it 100%!
I appreciated Drew's knowledge and manner. His suggestions made a lot of sense. He was precise and careful in assessing potential other leaks and demonstrating why his suggestions were sound. I am not sure I will hire them for the repair as the final bid was higher than others, probably justifiably so (copper pipes vs PEX). Still considering it.
Drew and his journeyman came to give us an estimate on our bathroom remodel. Drew was very knowledgeable and professional. He also did a great job explaining what his plan was. We did not end up using Craftsman Plumbing because the bid was over our budget.
Appointment available quickly, and the guys who came out were really nice. Because they determined the leak was coming from the appliance and not the plumbing, so not something they do, there wasn't even a charge for the trip. I'll definitely call them for my future plumbing needs.
Matthew Hoover
3 months ago
Cameron & Erik provided exceptional service; in timeliness, explaining services up front, provided options, never pressured decision to purchase, same day service, clean, organized, friendly, and provided follow up.
I’d give the company 6 Stars if I could.
Robert Rinnooy Kan
5 months ago
When we had a sewer blockage in our 100 year old Craftsman house, Craftsman Plumbing was able to send a team first thing next morning. Cameron was very knowledgeable, and took his time to talk us through the process and explain exactly what the issue was. He was able to quickly clear the blockage, and took care to clean and ensure that everything was working properly. His sewer scope video had a detailed voiceover to support next steps. Highly recommend working with this company.
Cameron provided exactly what was necessary from an excellent plumbing company. I am very handy, and a sump pump is not normally something that will give me trouble. Needless to say, I was stumped by the sump. I called Craftsman Plumbing, and they sent him right away. He was able to diagnose and fix the problem waaaaaay faster than I would have. It was worth every penny, but their fees are very reasonable anyway.
They have also fixed an odd problem in my basement sink and gave me some advice about what to do with my master bathroom. they don't nickel and dime you, and are up -front about what you are paying for. Payment was very easy too, as they have a wireless payment available on completion. These folks should be at the top of your list to call.
Erik
Michelle Dougherty
a month ago
Cameron was super friendly professional and timely. I would highly recommend them going forward! While plumbing issues can be stressful I felt confident in their skills and knowledge.
Jennifer Kennard
4 months ago
I am impressed with the efficiency and professionalism of Monty’s work. His diagnosis and repair work was smart and I was given full explanations of problems before proceeding with repairs. I will happily recommend his services anytime!
Sam Friedman
2 months ago
Cameron came out to look at a toilet that was stopped up. He was incredibly friendly, diagnosed it as a problem with the toilet itself, and when I expressed interest in replacing it myself gave me a bunch of pointers on how to go about installing a new toilet and what to look out for. I will call them again next time I have a plumbing problem.
Drew and Monty from Craftsman Plumbing did a fantastic job replacing the sump pump system for the 8 unit townhome community we are apart of. They were great at onsite problem solving and explained the details of the project very clearly.
The entire company was easy to work with.
Shenelle Williams
2 months ago
Monty was very professional and efficient! Explained everything so I could understand and knocked out the work in great time! He is truly an asset to your company 😄
Terry Morris
4 months ago
New Review for 3/23/23 work on my toilet: Montory and Garrett contiued their superb service once again, this time to repair my toilet. Got an appointment fast and they were able to show up promptly the next morning. They replaced my toilet fixtures and took care of the problem efficiently and patiently answered questions I had on other plumbing concerns. Craftsman Plumbing are the best and still highly recommend them!
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Montory and Garrett did a fantastic job installing a new kitchen faucet and new fixture shutoffs. They took their time to get it done right and delivered quality results and service. Also, they were very pleasant and patient to work with. Worked with Montory twice now and he really goes the extra mile to make sure that I'm satisfied and all my concerns are taken care of. This was my third service call with Craftsman in the past two weeks to do several repairs/replacements for bath, kitchen and new water heater too and couldn't be more pleased. Shout out as well to Drew & Isaac on the water heater installation -- great job guys! Thanks Drew for updating the faucet order and guiding me through the basics of hot water heaters. Craftsman will be my go to plumber going forward; I'm so relieved to know that they are reliable, nearby, and available when needed.
Monty and team was great, discussed project, very professional, upfront details agreed upon were followed, no hidden add ons. Quality work, friendly, professional, spent time to explain work for curious customer. Would recommend to anyone
Emma Mayberry
6 months ago
The team at Craftsman is incredibly responsive, professional, friendly, and down to earth. I left a voicemail and email on a Sunday evening for toilet that wasn’t flushing, they called me first thing in the morning, and coordinated with me, my building manager, and my tenant. They were on site within a couple hours and communicated the issue and various solutions every step of the way. I didn’t feel like there were any hidden fees - everything was super transparent and professional - and reasonably priced. Craftsman (and Drew in particular!) made what I thought would be a stressful experience seamless and straightforward - headache averted! Thank you Craftsman - look forward to working with you again!
Best plumbers around. We've hired them for 3 different services and will continue to work with them. Their pricing is on the higher end but every experience is the best.
Hugo Carmona
3 months ago
Montory and his associate were on-time, professional, and overall performed great work. They did some awesome troubleshooting and completed work in a timely manner, while also teaching me about how my house plumbing works.
Second time we've had them out. Professional, efficient, positive experiences both times. Will definitely call again when we need work done.
Jonathan Hayase
3 months ago
We heard some dripping sounds in our bedroom. We called Craftsman plumbing and they came and were able to pinpoint the problem to the sink on the next floor. They were very professional and we are very satisfied with our experience.
Martha Seneta
9 months ago
I engaged with Craftsman Plumbing so they could fix a leaky drain. After their visit, I realized that the leak was fixed, but a different problem had been introduced by the fix. They came back free of charge to address the new problem. After a couple months, I realized that the new problem had not fully been resolved. Craftsman then returned for a third visit - again, free of charge - after which all issues were fully resolved. I can't give 5 stars since, ideally, there would have been no issues at all. But with that said, I now feel a strong sense of trust that Craftsman really does stand by their work. This trust is worth a lot to me, so I intend to use Craftsman again for future plumbing needs.
Andrew Abernathy
7 months ago
Very happy with the two appointments I've had with them. All three employees I met were pleasant, respectful of my house, and were perfectly willing to wear masks (which not everyone is despite the pandemic). Cameron was very helpful and informative, taking a good look at my situation and advising on some issues for me to be aware of, while successfully taking care of my immediate problem.
Plumbing bills are always shocking to me (that’s true everywhere!) but this company was very timely, polite, plumber took his time to make sure it was done right and solved the problem. I’d use them again
Drew and his partner were quick and efficient and obviously really knew their stuff. Very personable and pleasant to be around. Definitely recommend!
Baby “Baby” Claypool
2 months ago
This is the second time using this service. Drew in particular is amazing and the entire company is very queer friendly, checked for pronouns to make sure they were respectful and did a great job from start to finish.
Gene Locascio
7 months ago
Craftsman Plumbing and especially Drew and Isaac were phenomenal to work with! Not only was I offered an earlier service window than expected, but they even arrived precisely on time, to the minute. They were courteous and professional, and just generally delightful humans to work with. This was super refreshing after some previous experiences with other companies. Thanks you!
Poor experience. They came out and quoted over $900 for a faucet replacement, not including parts. When I asked them to explain the pricing they robotically said it's their standard pricing, whether it takes them 5 minutes or 5 hours. So expect to be ripped off here!
These guys are great at communicating what’s going on. They were honest in their dealings, and I felt very good about the outcome. I would recommend them and will use them again.
Amir Shahidi
10 months ago
Absolutely amazing service. We had some water damage that resulted in some plumbing being exposed and we decided to have Craftsman out to take a look. Cameron and his colleague (blanking on the name) gave a thorough assessment of the now exposed plumbing and also the rest of the house's plumbing. They went above and beyond and I went from being completely in the dark about the plumbing in our home to really (starting to) understanding it.
They came back out a few weeks later to take care of a few of the recommended actions we discussed and did a great job.
I would HIGHLY recommend using Craftsman again in the future for any of your plumbing needs.
They arrived on time, were professional, were able to fix the issue quickly and went above and beyond to make sure the cost was accurate - well worth the price of service! Thank you so much!
Susan Merrill
2 months ago
Craftsman is our #1 call when we have plumbing issues. Our house is old with a lot of DIY workarounds from the prior owner; Cameron quickly and efficiently found and fixed the two issues we were having. Highly recommended.
Christopher Wagstaffe
9 months ago
They were on time, courteous, and professional. They were able to quickly diagnose the water heating issue I was having and fixed it on the same visit!
On top of all that, both of the gentlemen that helped me were lovely to talk to and they even took the time to give me a mini plumbing lesson. Would be pleased to have them back for any plumbing needs I may need in the future!
Joshua Shaham
9 months ago
Very professional service, you get what you pay for. I tried to fix my plumbing issue to no avail, so I called Craftsman Plumbing. The tech was punctual and professional, and he iterated over approached from least invasive to most hands-on until he completed the task in a timely and effective manner. Ty Monty.
Dox Doxington
9 months ago
I punctured the water main digging a fence post hole. Since I knew exactly where the puncture was, I was able to clear enough earth to easily get at the pipe before they arrived. Drew showed up and had the pipe patched in probably about 45 minutes, including a trip to the supply store for some adapters.
The install was quick and they explained each step clearly such that I now feel confident in my ability to patch the line should I ever damage it again.
Excellent and swift service with a smile. Would recommend!
Leah Bolotin
8 months ago
We have used these folks twice, both times with excellent results. The first time was in Dec 2020 to repair a hole in our kitchen drain pipe, which included diagnostics, accessing the pipe from the outside, and reinstalling the siding and sealing with paintable caulking when done. It took a while for the internal caulking around the pipe to dry; they went to extra trouble to ensure rodent exclusion while drying and to check back a few times before re-sealing the exterior. We had our handyman paint it that spring and you could not even tell that the wall had been cut into.
The second time was in Nov 2022 when a problem with a basement shower drain resulted in a flooded basement. It occurred right before Thanksgiving. They gave us an appointment for the following Monday (it was not an emergency as I had already wet-vacced and dried the basement) but they called to move the appointment up when they had a cancellation anyway. Drew and Isaac showed up on time and diligently diagnosed the problem. Drew, the senior plumber, had the humbleness and decency to say that he wanted to discuss the issue further with others back at the office before making a recommendation because it was going to be a complicated and large fix. At that point I told him I was only using the basement shower because the one on the main floor was broken and I had been frightened off from fixing it due to information from a previous plumber. He and Isaac came up and fixed it in about 20 minutes!! It cost a fraction of fixing the basement shower, which we would never otherwise use. Drew was so helpful, honest, and explained things to me kindly without the condescension I often experience from contractors. He and Isaac left the place immaculate and were both so lovely to work with.
Can't recommend Draftsman Plumbing highly enough.
Contacted Craftsman Plumbing to bid on a kitchen sink, faucet and disposal replacement and install. Cameron came out evaluated the project, gave me a bid and I decided at that time I’d go forward with them. Cameron then did the job same day. He was great! Good communication, kept the site clean and completed the job within the time he estimated. I would def use them again.
Stacy Trainor
3 months ago
Next day appointment available. They fixed a leaking shower that also had very low hot water pressure. Would definitely use this company again.
Easy and quick service! Dusty set up my appointment because I had a leaky bathroom pipe and Cameron came out the very next day.
As a woman, I absolutely loved that they send you a photo of the service person ahead of time so that you know you’re opening the door to the correct person. This is a very thoughtful and considerate security feature.
They charge $69 for the initial visit and then whatever actual repairs cost.
Cameron was very friendly and you can tell he cares about doing a good job.
I definitely wouldn’t hesitate to contact Craftsman again for my plumbing needs.
Douglas Phillips
9 months ago
Had a leaky outdoor faucet and I couldn't figure out how to pull it out from the exterior wall. Drew had it figured out in minutes and taught me a few things about my own home to boot. Work was completed that day and though the cost was higher than I would have liked, it seems any home repair is fairly expensive these days. I'm happy to have the issue fixed.
Kimball Mullins
a year ago
Cameron was excellent!! Not only did he expertly figure out the issue and efficiently resolve it, he answered all my many questions and explained what was going on, how he was going to fix it, and ways to mitigate issues in the future. He was friendly and calm and put me at ease immediately over a stressful plumbing situation. I appreciate that Craftsman was able to get me in that day and explained their safety and business protocols. The bid was fair and work excellent and timely completed. Highly recommend Craftsman and especially Cameron.
We had an emergency at the restaurant I work at when our hot water heater failed. Craftsman Plumbing came right out to assess it for us, and gave quality advice and clear communication about what we needed to do. They were able to fix it the next day. I was impressed by their professionalism and would not hesitate to use them again for any of our plumbing needs
Montory from Craftsman Plumbing was a great help for my toilet leak, he clearly explained the issues at hand, and gave me clear options. Montroy brought a great personality and positive outlook to help me solve my problem. Would highly recommend!
I called Craftsman because of a leak that was literally beyond my reach. They scheduled me in that very afternoon and were able to come early because of a cancellation. The plumber was named Cameron and he was excellent: took me through what had gone wrong, showed me the parts that were going bad and offered me several different options for how to proceed. I recommend Craftsman wholeheartedly!
thewhidbeyhouse
11 months ago
We called for water-heater replacement (because HOA, and its insurance policy) and it turns out that Craftsman Repair would do a far better job than the HOA's plumber would for about 25% more on the price tag. So thumbs up for abiding by code, perfect estimates, and the time you take for the planning. 'Loved the man you sent, Monty, he was completely awesome.
Lisa Cooper
11 months ago
Cameron Lockwood is doing the work he was born to do. His professionalism is rare. The builing i am in is a challenge to get a water tank in and out of. He worked wonders with fitting the tank into a very tight space. His attitude is positive and he talks about how much he loves working for craftsman plumbing. Highly recommend. Any other plumbing work I need done will be with them/him. Cannot say enough good things. And I never write reviews. Look no further. They are quality personified
Diana Thompson
a year ago
Drew is very knowledgeable and thorough. They instill trust and competency to the point where, after two other bids, we are having them do a complete repipe for our 45-year old house with rusting galvanized pipes, and install a water tank at my office. Each plumber we had do a smaller job to test the quality of work. They clearly won out!
Jeffrey Barnes
a year ago
It was easy to get an appointment scheduled over the phone. Montory was able to diagnose why my pot filler was leaking, order the necessary parts, and complete the repair promptly and efficiently when the parts arrived. He listened to what I had to say and was professional, friendly, and efficient. The final bill was true to the estimate. Thanks for the fix!
Gretchen Kurtenacker
9 months ago
I ran into Cameron as he was working on another job in my building. I told him I had been meaning to call. He advised I call the scheduler immediately to see if they could squeeze me in after the current job since they were already in the building. They did, everything worked out great, and Cameron taught me little more about how to care for my lines. Another job done for them and another item checked off my “to do” list.
Craftsman is one of the best vendors that we have ever worked with. Everyone was extremely professional, friendly, and detailed. Drew was our plumber for this project. We was extremely knowledgeable and quick in his work. He was very friendly and helpful in every step along the way. The receptionist was super friendly and helpful as well. We will be using craftsman from here out on any plumbing needs
Drew was in my home to give me an estimate for a new water heater. He was patient in answering all my questions about the different options and gave clear explanations of what would be entailed in the work. At the end he offered to answer any more questions I have about any of my other plumbing, and I found him to be quite knowledgeable. I paid for the estimate, but I felt that the money was well spent for the amount of information I collected, the materials used and the life expectancy of the different plumbing options.
I am hoping that the estimate will be reasonable. My experience so far from the scheduling to the estimate has been wonderful.
Bill Anschell
11 months ago
Plumbers from two other companies told us our tankless water heater would need to be replaced. Cameron found the problem and fixed it in the same visit, saving us thousands of dollars. He was professional and personable. If we need plumbing services in the future, Craftsman will be our call.
Drew is great! Both times I needed help, Drew made sure I understood the analysis done, reasoning of each recommendation they made, and was very transparent with the pricing. I'm pretty sure I'll come back to Drew or any of the apprentices they recommend for my property!
Dusty and his team are amazing people to work with. I had a serious sewer side legacy issue. I live on a slope and the sewer side lines coming from the house lay under a retaining wall about 6 to 8 ft deep in the ground. Old concrete pipes crumbling down generate a huge back up in my house. Very difficult to access and fix (clean, repair and line the lines). They did everything and stayed on budget. When difficulties arose, they always worked in full transparency to find creative solutions. They educated me in the process and never tried to upsell me. Trust this company.
Lise Vadeboncoeur
7 months ago
Montory and Garrett are polished professionals. Very efficient and happy to give explanations. I would rehire them without any reservations.
Thank you, Gentlemen, it was a pleasure.
Montory came out to reinstall a rocking toilet in our condominium rental.
He was prompt, friendly, and professional. He quickly assessed the issue and got the job done quickly. The online booking tool made it quick and easy to book them. I definitely will call Craftsman Plumbing again if I need a plumber in the future.
Meghan Nayan
5 months ago
All the technicians who visited our place were polite, respectful and patient. They took the time to explain the problem and did the job carefully.
Lesley Sheehan
a year ago
I had a very positive experience with Cameron
craftsman plumbing. He explained to me why the leak I had may have been happening. He troubleshot and was able to fix if. He explained it to me. I learned things. He was super nice and all the good things like on time and professional 👍
Cameron and team were on time, thoughtful, and professional in explaining my options with a failed sump pump. They gave me pricing options and were able to repair same day. Thanks for the service!
Zachary Markman
a year ago
I had a tricky drain clog that was way down the pipes. I had two other plumbers try to clear the clog but they couldn't and wanted to do some very expensive work to try to fix it.
Craftsman was by far the friendliest and had a reasonable fee for the value I received. They earned my repeat business should I ever need a plumber again.
Monty did an awesome job of helping fix our broken outdoor faucet that caused damage to our house. He was on time, friendly and explained everything he was doing. He also helped me get a better understanding of my entire houses water system. Thanks Monty!
Griffin Whitney
6 months ago
Cameron was very helpful, as usual. He always does a great job. We’ll definitely ask for him (and Craftsman) again!
Matthew Salerno
a year ago
Monty was professional, personable, and very knowledgeable. He not only promptly fixed our problem but was able to educate me along the way so I can be better equipped to self-diagnose and possible repair in the future. Highly recommended!
Samantha Kling
a year ago
My husband and I have had so many bad experiences with water in our homes so naturally when our main shower and bath stopped working we became very concerned. After reading other wonderful reviews on Craftsman Plumming I gave them a call to explain some of the issues we were having. I can't remember her name but the woman who answered my call was so incredibly nice and made me feel very confident that they would be able to fix our problem. I especially love the fact that she gave me all the costs and what to expect up front, I didn't get that hanky feeling like there would be all these hidden fees and a bill at the end that would make you just want to cry. Monty showed up right on time, was very professional and super friendly. He ran through a few scenarios and trouble shot a couple of things. After putting together a quote to replace our whole shower unit he said let me try one more thing just so we exhaust all our other options and bingo! He fixed the problem. Our shower is now working beautifully with no issues. Monty spent a few hours at our home and was great with my 16month old son who kept wanting to play with his tools, he is a great plummer and wonderful human. I would highly recommend Craftsman Plumming and Monty to anyone.
Drew was just fantastic to work with right from the start. He arrived ahead of time, was super warm, polite, knowledgeable and professional. He was quickly able to diagnose the issue visually and his curiosity led to brainstorming a few things that could've gone wrong and we were able to narrow down the problem quickly. I really liked his ability to explain the problem and to prevent future problems. He was super competent to execute the required unclogging of the shower drain, and did it a few extra times to make sure it was completely done. We will surely have him come back for future jobs.
We'd also like to acknowledge Ally on the phone who greeted us warmly and graciously to setup an appointment and explain other options and information regarding the services.
Had a leak under the sink and called Craftsman. They sent someone the same day to check out our issue. Monty quickly identified the issue, talked us through what was going on, got a quote and immediately resolved our leak by replacing the garbage disposal. Efficient and professional service! Would call Craftsman again.
Jackie and Deb Lum
2 years ago
Our Craftsman Plumbing technician, Drew, was 100% professional. He said that he would be wearing a face covering during our entire appointment even though he was fully vaccinated because it was the company policy. Drew gave me a cost estimate for the initial work of determining the source of our leak. He provided periodic updates. After he found the cause, he provided a cost estimate of the work of repairing it. He was polite, well spoken and cleaned up the work areas completely after he was done.
Had Montory back to install my new gas W/D. Again, he did an an amazing job. Cant say enough good things about this guy.
Craftsman was a God-send and Monty, a miracle worker. Found the source of my leak and worked tirelessly in the tight, challenging conditions presented by my old house, to get it fixed. He and Craftsman are now my go-to plumber! Highly recommend!
Mike Cadelago
8 months ago
Drew was extremely knowledgable and walked me through every troubleshooting step he was performing and explained how the system works and why I was having issues with my hot water. Super professional and a pleasure to work with!
Jaadi Marchant
2 years ago
Very professional company. I received a courtesy call from the dispatcher letting me know that he was running late and wanted to make sure it still worked for me. I really appreciated that. When Monty showed up he was very apologetic for the timing and quickly got to work. He was friendly and extremely professional. I’ll definitely use Craftsman Plumbing again.
Charlisa was very personable, trustworthy, on time and professional. She found our problem and it was an easy fix. Also, she was very kind to our crazy dogs!
I just wish this company had weekend hours. But we are going to call them again in the the future for any plumbing problems Monday through Friday.
Great service. Cameron took the time needed to figure out the source of the mystery leak & fix it. Would use them again, without question!
Second time that I've used Craftsman now; another great experience.
Craftsman replaced my old water heater, as well as my truly ancient outdoor faucet that's leaked forever. On time, courteous, easy to communicate with. Completed on schedule & no mess left behind.
I'm preparing my home for sale & there's a whole bucket-list of things to fix, replace, etc. Some things have been real hair-pullers; so you learn to appreciate when stuff just gets done, correctly, the first time. Ah!
Montory came by and fixed a leaky fixture and installed a new pipe, and explained the process to us perfectly. He was incredibly friendly and professional, answered any questions we had, and I will definitely be calling him and Craftsman for a couple of projects in the future. Thank you guys so much.
Gretchen Brevoort
4 months ago
I think this is our fifth job with Craftsman Plumbing. They are always responsive, professional, friendly and do high quality work. They helped with a water pressure issue and were on their way in 20 minutes. They're the best!
Leaven de Rainier
2 years ago
Montory quickly identified the problem. He listened to all of my needs and concerns and we formulated the best possible repair strategy. His schedule didn’t allow him to start the extensive repair needed immediately. We scheduled for immediately after the holiday weekend. But instead of making me wait that long, HE CAME BACK! He finished his day’s work and then got my pipe/ shower repair done before the weekend. Dusty was a great help and very knowledgeable as well. Both men were friendly, fast and professional. Would definitely call again.
Maggie Breslawski
4 months ago
Great and friendly service! Also, gave me useful information about our particular system that will be really helpful in the future!
ELIZABETH ARNOLD
a year ago
This couldn’t have had a better outcome for me. Everything was professionally done & beautifully coordinated between Alie and Drew, and the work itself was difficult & awkward but stunning nonetheless. I am in awe of the tenacity it took to get my bathtub into this tiny little space. I am absolutely thrilled with the work. My remodel was on hold for almost a year because of my tub not coming in and every time I thought it might come in Alie was right there scheduling me into spots in the calendar. it was spectacular!!! Plumbing….., who knew it could be such an exciting experience
Colleen Bonniol
a month ago
We have a 100+ year old home and were in need of a faucet repair. Monty was clear in steps forward to fix it and why they needed to happen. He listened and asked the right questions to get to the right result. ⭐️⭐️⭐️⭐️⭐️
Another good experience with Montory from Craftsman! He was quick and friendly, replacing our toilet within two hours (maybe less!?) of his arrival. From the first call to Craftsman to the experience of having Montory in our home taking care of this problem, it was an all around great experience. I can't say enough about it!
Andrew Ganfield
8 months ago
Monty and Garrett were professional, easy to talk to, able to explain things efficiently. I didn’t feel pressured or untrusting of the advice. They were able to resolve my issue.
The entire Craftsman plumbing team was fantastic. They showed a lot of compassion and were responsive to my calls. Drew cleared our clogged drain but also took the time to quickly fix the stopper in our sink and suggest a quick fix for water pressure in the shower. We have a list of future updates to make to pre-empt any issues and we'll be definitely going to craftsman plumbing for future services.
Charlie Grant
2 years ago
We had a plugged kitchen drain in our condo. Montoy arrived exactly on time and was careful and thorough and got everything flowing again. We are really happy with the care and service from Craftsman Plumbing and will use them again when we need anything plumbing-wise. Top recommendation!
Vòlk Válchęv
5 months ago
These folks did work down Perkins Lane in Seattle. They parked in the neighbors driveway blocking their parking, also in the process of using the neighbors driveway to turn around, instead of the public turnaround at the end of the lane, they moved the recycle and garbage bins causing collection to be missed.
Carolyn Kitchell
a year ago
They bid on my repair project (leaking tub drain pipe) and then fixed it one week later. I had another plumber that had me waiting 2 -3 months until I fired them for not responding. I’m thrilled with the work, the people, the cleanup and the responsiveness. Seriously, this company was great. Charlisa did the bid and with her colleagues did the repair as well. She was very professional. This was a tough job due to access and I could not have been happier with the result .
Highly recommend this business. We had a pipe burst in our basement this morning and we called Craftsman based on a recommendation from a friend. Cameron arrived within 30 minutes and was super helpful explaining what happened, what he was going to do to fix it, and how much it would cost.
Trish Castillo
10 months ago
Cameron and his colleague were extremely knowledgeable, professional and took care of our issue the same day!! I would recommend Craftsman Plumber to anyone who needed plumbing help.
Ann-Marie Spata
a year ago
Cameron described possible issues contributing to our kitchen faucet drip, and then solved the problem so efficiently. In addition, he checked other plumbing fixtures to be sure everything is working properly. We are very pleased with Cameron and Craftsman Plumbing.
Once again, Cameron and Craftsman Plumbing solved an issue. This time it was our whistling kitchen faucet. Cameron diagnosed the problem and now our faucet is quiet.
Jessica Andrade
3 years ago
I had a great experience with Craftsman. They were able to quickly put me on their schedule and fix a leak in my very old sink with a low-cost solution. I also had them replace my faucet with a modern fixture which they did very quickly as well. They were on time, courteous, and knowledgeable, and I love that they taught me about some things I could do to improve the sink plumbing in the future, without trying to pressure me into doing anything now. Would definitely recommend!
Ariana Tanaka
2 years ago
Craftsman Plumbing is amazing! They were very communicative, sent a photo of the staff member who was on their way, wore protective shoe covers and masks in the house, and found the problem with our sump pump and water heater right away. They spent hours here but everything was covered by their very affordable service fee of $70. They went above and beyond and were knowledgeable, professional, and friendly. We will be recommending Craftman Plumbing to our friends and family!
Craftsman Plumbing is the best. Professional, kind, thorough and honest. For example, after unclogging a shared pipe under my kitchen, Drew visited my next door and downstairs neighbors to ensure the clog was truly gone and their drainage was up to snuff. Above and beyond!
Overall a wonderful experience with Craftsman Plumbing. Montory Caldwell was friendly, professional, very neat and clean. He did a wonderful job installing my new faucet and toilet! I would highly recommend Craftsman Plumbing and plan on using them in the future.
We’re new to Seattle and found Craftsman Plumbing after a Google search. They had so many great reviews, we decided to give them a try. We’re glad we did! They will be our go-to plumbers from now on.
From my initial phone calls with Allie to our appointment with Montory, everything was professional, friendly and efficient. Thankfully we had a quick fix today, but Montory took the extra time to show me the issue & how to fix it in the future. He also took a quick look at a toilet issue & told me how to fix that as well.
Thank you Allie, Montory and Craftsman Plumbing. You definitely lived up to your great reviews.
Craftsman plumbing was fantastic. They came to see me quickly, identified a tricky issue that fixed the problem, and Cameron was also able to help me out on a couple other small things, all for the minimum service charge. Definitely recommended.
Steve DuMosch
2 years ago
Excellent Service! It starts with the front desk all the way to the repairman. Front desk was very friendly and informative and helped me understand the exact steps that will take place to address my sudden ceiling water damage. Cameron - the serviceman - followed those expectations exactly and talked me thru the estimates and possibilities. He even fixed a small leak in the garbage disposal which was totally not part of the job. I will definitely call on Craftsman again if necessary (hopefully not though). Highly recommend.
Montory was very knowledgeable, polite and thorough. He clearly explained our problems and was able to fix them immediately. He also was able to give us suggestions and a list of priorities moving forward. We will gladly recommend him and craftsman plumbing in the future.
Darren Antoniello
2 years ago
We discovered that we had a leaky kitchen sink on a Sunday night. We needed a plumber for Monday morning. A quick Facebook query on a communit group page came back with a suggestion of Craftsman Plumbing. With 90+ reviews at a near 5.0 rating, we decided we give them a try.
And wow, what a good decision that was! The call center answered quickly on Monday morning and got us promptly scheduled. The technician who came to our house was friendly. We had him look at additional, less urgent plumbing needs we had been putting off. He gave us clear, easy to understand options and honest feedback on weighting those options. He did the work quickly and thoroughly. And I thought the price was very fair.
No one likes having to call a plumber. So I hope I don’t have to again for a long time. But when I inevitably have to, I’ll call Craftsman Plumbing again.
Drew cleared plugged sink and drain. he was very careful and completed repair to my grateful satisfaction. Drew has been to my house (old house) and always done a thorough repair!! thank you to Drew and Craftsman Plumbing. I will always call Craftsman first for plumbing issues.
Cameron was prompt, very courteous and communicative. When our issue ended up being a little too complex, Craftsman did not charge us for their hours spent trying to resolve it and rapidly dispatched an affiliate who was able to help! Will definitely call Craftsman for future needs.
Quoted almost $20K for a project, I got a $2K bid from another company. I suspect they gave a fake bid just to collect trip charge. Definitely don't recommend.
Sara Balcaitis
2 years ago
The dispatch staff at Craftsman are great. Amanda is friendly, responsive and smart. Montory is a dream. He is professional, friendly, smart and was thoughtful about the job. He answered all my questions so kindly. Cleaned up all his work and was cheerful all day. Would use Craftsman again in a heartbeat.
Eric Tanenbaum
a year ago
They replaced an underground pipe for me, we had an issue getting the city to make a connection with the water main, Craftsman Plumbing went to bat for me, reaching out to the city counsel, and ultimately got the job done. Very happy with their work.
I recently scheduled Craftsman to come out and inspect a sump pump to make sure it was functioning properly. From office call to Cameron showing up at the house was very quick. As always, Cameron was thorough and professional. I would highly recommend the Craftsman team for any plumbing requirements.
Cameron, the service technician (aka the plumber) was personable, easy going and persistent. The main bathroom sink drain had corroded and fallen apart. Cameron got the style of drain (cap and function) that we wanted and installed it. After installation when testing the drainage, it was discovered that there was a clog in the line (in the wall) probably caused by the original problem. After putting it back together it was discovered that the overflow line was clogged and it all had to be disassembled and then reinstalled. Cameron tested it again and everything worked better than it had in a long time. No leaks, quick draining and the new hardware looks great. As I said, very persistent and not charged for three installations. I would recommend using their services.
Sarah Duvdevani
2 years ago
Drew helped us with getting our shower controls converted (eletrical to traditional). He was always professional, took time to explain things, and was just all around a great guy. We will definitely use this company again for future plumbing needs!
10/10; conservative, clean and neat work that was well priced and efficient.
Roblin Williamson
2 years ago
Highly recommend Craftsman. After three visits with plumbers who claimed our two hot waters could not be repaired and made bids of $8,000 to $11,000 for replacements, Craftsman determined how to make the repairs, ordered and installed the parts and we are now fine. Their service personnel and office folks were courteous, competent and pleasure to work with.
Louise McAllister
2 years ago
Montory did a fantastic job. He made EXTRA effort to return my kitchen faucet to super working condition and saved me from having a terrible weekend without running water to prepare meals and wash dishes. I could not have been more pleased. He was courteous and considerate as well. Thank you, Craftsman and Montory.
Monty from Craftsman performed an inspection on my home and was very kind, informative, and aware. He went under the home into my tiny crawlspace and looked at everything! Very great service
Danielle Webber
9 months ago
Where is the button for 10 stars! Hands down best plumbers in Seattle. I am so grateful to have found Ctaftsman Plumbers, I would never use anyone else for plumbing issues. Montory & Dusty are absolutely wonderful and can fix anything.
Montory at Craftsman is hands down the best plumber in Seattle. He has helped me many times with numerous issue and I can't thank him enough for his patience and knowledge - there is nothing he can't fix!
Craftsman always does a great job for us. Monty very skillfully replaced the shutoff valves for our bathroom sink, and restored hot water pressure in that sink and in our kitchen, with very minimal down time. Thanks, Monty!
Monty did a great job repairing the leaking pipe and keeping me informed about what was happening. He was friendly, kind to my children, and he also worked quickly. Thank you!!
Craftsman is awesome. They were easy to communicate with, and their service was always punctual. Montory was very friendly, professional, and efficient! We would absolutely use Craftsman again!
kara hamilton
2 years ago
The first time I used this company was last month as their van happened to be on my street when I discovered a leaky pipe in my bathroom sink.
I found another leaky spot under the same sink a month later, they came the next day and fixed it under their warranty, even though it was actually a different problem. Cameron was professional, wore boot protectors in my home and was quaint knowledgeable. I highly recommend this company.
Kara
Mark Harviston
7 months ago
I had an excellent experience with Craftman Plumbing. They were fast and efficient, and got my Garbage Disposal installed right.
Claudia Verellen
2 months ago
skillful diagnosis of hidden source of leak and practical suggestions for an efficient and effective resolution. Great job!
Excellent service. Cameron was very professional; didn't go over the estimate; nice person to deal with. Craftsman will be my new plumbers.
Monty helped us out by installing a new garbage disposal. He was friendly, professional, quick, and tidy. Cannot recommend both Craftsman and Monty enough 🙂
Cameron was professional and good. But, the Craftsman Quote (that I sadly did approve to start the work) turned out to be triple high for 6 hours of work (including breaks). When I questioned the amount they were charging after the work was done, the company said on the phone, you approved in advance the work to be done, either pay the quoted amount right now while we're talking or we'll come after payment. This is not the trustworthy answer I expected, and certainly the tone of a company who gets negative feedback often. Did not know they quoted triply high and expected me to know how much every plumbing job should cost and turn them down. They came as a reference from someone in the plumbing business, oh well. Back to the old fashioned advice, always get 3 quotes on everything...
Rebecca Allen
2 years ago
Appreciate you all sending Monty out so quickly to check our washing machine hook-ups after a water disaster. He took the time to get a second opinion from his colleagues to verify that all was well, and then unclogged a stuck drain for us. Timely, knowledgeable, professional, kind, friendly.
Charles Maurer
2 years ago
Monitory was excellent. He was punctual and used his time well. This was a challenging task to discover the origin on the leak and he did well to discover and fix the issue. I would recommend him highly. Pleasant and informative he made an onerous job easier.
Jo Ann Bailey
2 years ago
Monty replaced both of my toilets. He was efficient and skilled. He also made good decisions about which toilets to install. He was easy and pleasant to have around, too. I will call Craftsman again.
Emerald Galvanizing (Egalv)
2 years ago
Monte from Craftsman Plumbing did an excellent job for us, fixing a leak and replacing our toilet in our shop warehouse bathroom. We are very happy with the pricing and service, and professionalism of the plumber. Highly recommend!!
I asked Craftsman for a quote on installing a dishwasher hookup, and the quote they gave me was exorbitant. But more importantly, while the plumber was there, he told me my water heater flue was incorrectly angled, which could one day cause a carbon monoxide leak (although he didn't detect one, and none had been detected in the 16 years the flue had been that way) and that per Craftsman company policy he had to shut off my gas and my neighbor's gas, knowing full well that I'd turn it on right after, because I'm not going to live (or force my neighbor to live) without hot water while waiting for a new flue to be installed. Also that this was very common and that he'd already done it 3x that week at other homes. It took me over an hour to relight the water heaters after he left. Pretty annoying to hire a plumber, have the plumber break something unrelated to the service call, and need to spend so much time fixing it on my own afterward.
Shelly Long
10 months ago
This company was professional and efficient. I would highly recommend using them! The plumbers Montory and (I believe) Garrett were so knowledgeable and friendly. Great experience!
Anelise Darvas
2 years ago
We are extremely pleased with Craftsman Plumbing, especially the work Cameron has done for us. He’s very knowledgeable and friendly, giving great advice and answering all our questions. Highly recommended!
Second time we have used Craftsman and they have been great both times, transparent on pricing, timely and professional. Will definitely continue to use them.
marty liebowitz
4 months ago
Waiting for estimate. I enjoyed reviewing my project w cameron
Cameron and Craftsman Plumbing were great! Cameron showed up on time, figured out what the issue was and fixed it. Thanks for the great service!
Steam shower was not generating steam. Drew came out and quickly identified the issue and provided a quote to correct the issue. Very knowledgeable and professional. Highly recommended.
Nicolás Alegría
2 years ago
Excellent service, punctual, transparent and very honest. Issue was leakage through bath tub's floor sealing. Technician was very competent and explained all the steps taken to diagnose. He was very thoughtful nd efficient in getting to root cause!. Thank you!
Brittany Hagedorn
a year ago
This team was excellent. Friendly office team and Cameron was great, providing plenty of information along the way and being patient with questions. They were on time, responded rapidly, and solved the problem.
Montory was great, he fixed everything that needed fixing and explained the details so I understood what I was signing up for up front. He was nice to the dog, the cat, and both kids too, wow!
Cassandra Moore
2 years ago
Montory was professional, knowledgeable, and friendly. He was able to solve our problem and give advice on preventative tips for the future. I felt we were in good hands!
Drew was on time. Incredibly professional and friendly! He showed me options and was efficient I felt I’d truly been taken care of instead of having to guard myself from the unknown. I have this company on speed dial now!
Margaret McCullough
a year ago
I called for help and they were here in 20 minutes!!
Great employee!
Friendly and efficient .
I will consider them as my plumbers.
Yippee!
I can trust them with any future help.
Margaret 😄
Cameron was informative, transparent and friendly!
Annie Fanning
2 years ago
Very professional. Very knowledgeable. Willing to repair our old system instead of forcing us to replace with new, like some other plumbers have tried to do. Willing to do the research to find parts that compatible with what we have. Same day service!
One of the best plumbers you could ever find. Dusty, the owner, has done many plumbing jobs for me with expert results. I have recommended him to many friends and businesses for any plumbing needs. Fast response, great results, super guy.
Craftsman Plumbing is my go to for any plumbing service. From expanding my pipes to fixing a sump pump and installing a new faucet they always provide good, on time professional service.
I highly recommend Craftsman Plumbing for your plumbing needs. They
are prompt, perform excellent work and charge fair prices. They clean
up after their work and leave your house in excellent condition. I am
thankful to Will and Dusty for their prompt service in solving our
plumbing problem.
Drew was terrific. Very pleasant and knowledgeable. Worked on my Amerec steam shower.
Craftsman plumbing is great!! They've now replaced our garbage disposal and fixed a leak in our bathroom. Both times, they were well priced, quick to respond and very friendly. Definitely would recommend!
Monty was excellent -- helped me diagnose a leak in an old shower in my basement where too many plumbers to count wouldn't or couldn't help me without quoting a huge amount for an expensive remodel, etc. So happy I found this service! Thank you!
This is the second time I've relied on Craftsman Plumbing. They came out the morning after I called and repaired the issue within an hour of being on site. Highly recommended!
Trustworthy and efficient people. I have already recommended Craftsman Plumbing to a neighbor and won’t hesitate to call them next time I need a plumber.
I highly recommend Craftsman Plumbing! Will did a great job on our bathroom leak. He was punctual and friendly, and efficiently diagnosed the problem. I'd call them again on our next plumbing job.
Mellow De Tray
2 years ago
I cannot recommend this company enough. In a world where it feels like you're often at the mercy of overcharging plumbers, Craftsman Plumbing is upfront, fair, and so good at what they do. I have been treated with patience and kindness by all the people I've dealt with at Craftsman. Montory explained the problem clearly and empowered me with understanding. He was able to fix the botched jobs done by others who attempted to practice their trade. I'm so glad I found this company, and have them to call upon should the need arise in the future.
Melissa Martinez
4 years ago
I had work done by Craftsman Plumbing twice already. Dusty always responds the phone and is able to helps us right away. Will is the person who has done the work at home. Will is hardworking and respectful. I highly recommend using Craftsman Plumbing!
Matthew Welden
6 months ago
Craftsman is my go to plumbing team. I recommend them to anyone I can. They show up on time. They communicate clearly, honestly, and respectfully. They are true professionals who get the job done right.
Drew was a really nice guy. Very professional and considerate. I will definitely call again if I need plumbing assistance.
Aaron and Misha Lower
3 years ago
Drew and his crew have been at our house previously for plumbing work and I am always impressed with the amount of professionalism and skill from this team. Drew is friendly, knowledgeable, and a really great guy. He is personable but also is willing and able to communicate the plumbing issues and resolutions, as needed. We highly recommend!
I would recommend Craftsman Plumbing over all plumbing contractors I have used. They are very professional, responsive, and precise. All Star team!!! I look forward to my next project with them.
Yesterday, I called Dusty, the owner, at Craftsman Plumbing as I needed a fill valve in my toilet. He scheduled me for next day service. Cameron came out promptly at 8a.m. He was extremely competent, courteous and completed the job quickly. I couldn't be happier with the service.
Craftsman's rates seem very competitive and were lower than two other companies I called.
Troy Finlayson
2 years ago
Craftsman did an amazing job. He plumbed my entire house and did it right. Don't hesitate to contact these guys if you have a problem.
Sam and Candace Vance
2 years ago
Drew and his partner, Morgan showed up right on time, diagnosed the problem and had it fixed before lunch! He is super friendly and professional. I would highly recommend Craftsman Plumbing and specifically Drew.
I had water spouting out of my yard. I called Craftsman Plumbing and Cameron was there in less than fifteen minutes. He dug through mud and running water to my water main and determined that it was a problem the City needed to fix, so they didn’t even charge me for the visit. He was quick and funny; very pleasant to work with. I’d definitely call again.
I've worked with Dusty and Crafstman Plumbing for over 15 years. If you are looking for trustworthy and high quality work these are your people. They are my go-to company for any plumbing needs. They are extremely professional, the absolute best at what they do and offer fabulous customer service. Absolutely love them! I can highly recommend them!
Ann-Marie Cunningham
2 years ago
Drew was quick to concur the problem and repair efficiently and effectively. As an ‘elder’ to Craftsman Plumbing he gave us the assurance and regard for this company.
Kathleen O'Connor
3 years ago
It makes all the difference when you have great confidence in the plumbing experts.
Drew and crew did a fantastic job installing new bathroom plumbing that included going into the sewer line.
Also they were very tidy and respectful of my property.
So appreciative.
Definitely would hire them again.
I have used Craftsman Plumbing on two projects. They are top tiered priced BUT you get top tier results. They are professional and when they leave you will never know they were there.......
Samantha Forney
4 years ago
Drew from Craftsman Plumbing worked on my toilet today. He was very professional. He explained what he was doing, and showed me photos of the problem areas.
I would definitely use Craftsman Plumbing again.
Drew, Dusty & the rest of the Craftsman Plumbing team always do a great job. They've helped with many projects and are always super reliable.
Heather Van Epps
3 years ago
Very professional, competent, and helpful. Everything was fixed within a day of first calling Craftsman. They even replaced additional parts in our hot water heater at no cost to ensure our family, including our one week old baby, had hot water. I highly recommend Craftsman.
Heather Morton
2 years ago
The plumber sent was very friendly and knowledgeable. We had a small leak in a pipe in the ceiling. It involved some soldering. Some plumbers waive the dispatch fee if you get the job done. But here we were charged a dispatch fee plus the full charge $75 +480. And I was left with this hole in the ceiling to fix all by myself.☹️
Their response is: well its not in writing that we have to repair the ceiling.
But I was also never offered, nor given a deal to do it considering how much I was paying....the feeling I have is, if I feel like im overpaying the first time, why would I ask for more work?
I was afraid if I asked them to repair the ceiling also, they would quote me another $450... I give up on negotiating any handy work....its so frustrating
Best experience I’ve ever had. Prompt, friendly, knowledgeable. Went beyond what was asked without charging any more. Very reasonable bid, excellent work.
Great experience with Dusty and Craftsman plumbing. Speedy response, great communication, great service. Definitely recommend!
I loved working with Craftsman Plumbing from initial assessment/estimates through the installation of a new watermain and replumb of our 100 year old house. I look forward to working with the Craftsman team in the future as we chip away at all of our remodeling projects. Both the office and field staff were friendly, informative, prompt, and professional. I highly recommend their company for residential plumbing needs
Kept appointment on time, gave clear assessment of repairs & reasonable cost.
Completed difficult repairs on older plumbing quickly, left areas very clean. And again kept his appointment. ☺
I would highly recommend using Craftsman Plumbing!! I have had multiple professional interactions with Dusty and I will say this guy is top shelf! His integrity shows every time I talk with him and his work is second to none. You will not regret using Craftsman Plumbing!
Montory did an excellent job making sure I understood the work that was needed. He was very friendly and did great work!
Michael Weatherford
4 years ago
Had an absolutely fantastic experience with these folks today. Cameron and Drew did some really great work around the house. I had a 9:30 appointment and they showed up on time, put together a quick estimate, and started work that same morning. They removed a bathroom fixture, installed a garburator, and replaced a exterior hose bib and they did it all quickly and professionally. Thanks you guys!
Galen Hoffman
4 years ago
Will, one of Craftsman Plumbing's techs, came out even earlier than expected, carefully listened to the problem I was experiencing and how I had troubleshot the issue. Confirmed my assessment of what was needed to be done, performed the work in a efficient professional manner and was on his way. Will has been to my house before and has always been pleasant to work with and gets the job done quickly and correctly the first time. I would recommend Craftsman Plumbing and Will to anyone and will continue to do so.
Krystyn Havens
a year ago
Did a good job. Monte was kind and courteous. He did a good job of explaining the work to be done.
Cameron arrived promptly, quickly assessed, and fixed the problem. He was very friendly and professional.
Super great service! Easy to schedule, high quality work, worth the money and the guys are super nice! I always call Craftsman.
Service was quick and responsive. Cameron was well trained, well prepared and very clear in communication. He dealt with a problem that was difficult to diagnose and did so creatively and effectively. Best plumber I’ve hired in Seattle.
Excellent work and professional. Thoroughly assessed the problem which was more complicated than it appeared. He was patient, thorough and professional! Could not have asked for a better experience.
Michael Rosenfield
3 years ago
While the workers were great and quality good, I thought their charges were incredibly high. $850.00 to replace the insides of two toilets. Flush and fill valves can be bought for $20.00. We live in a downtown condo and they were recommended by the concierge as the usual plumber had retired. I think I was taken advantage of but I paid!!!
I recommend Crafstman Plumbing to everyone I know! Dusty delivers high-quality work with integrity and a smile. He’s the only plumber to call if you want tidy, quick, reliable, and trustworthy service.
Really good service, friendly and professional - able to show the same day and took care of the problem. Would give a 5 star if it was not for the price. Time spend for the repair was 1 hour - for the cost over $750. Did not want to give a break down on the invoice.
First Name Last Name
4 years ago
Great service wonderful guys! Very quickly and reasonable price 🤗 Drew was very cool to talk to and walked us through everything. I definitely recommend working with this company
Cameron arrived in the window they had told me, and he was very friendly, and very professional. He explored some options very openly with me, and was patient enough to work with our property manager to ensure approval for the work, and that payment would be smooth. Then he got to work, and got the drain clog removed in very quick order. He ran the line ~100ft, all the way to the public sewer line, so that should clear out our issue pretty good. He also showed me some of the stuff that was in the clog (not gross), so I can be sure that we're not putting weird things down our drains going forward, and then cleaned up all of this equipment and was on his way. Great experience overall. Cameron was the perfect gentleman.
Our pipes were clogged over the weekend (Of course on a Sunday!) with overflow into our basement shower...Yuck! We had to leave a voice mail message at another Plumbing company, but when I called Craftsman Plumbing they answered the phone and took down the information and had a plumber to our house first thing Monday morning. Drew arrived on time, and not only was he professional....he also had such a calming demeanor. He took care of our main clog problem and he also took care of a minor adjustment on our toilet without me having to ask. He noticed it needed a small fix, and he took care of it. I really appreciated that. Craftsman Plumbing will be my first call whenever we have plumbing needs. I highly recommend them.
Thank you
Ted & Julia Sandler
3 years ago
Craftsman Plumbing always goes the extra mile to make sure they get the job done right. We have always been able to count on them to give our house the thoughtful attention it needs, to communicate clearly with us, and to get the job done no matter how onerous or puzzling the problem may seem. We've regretted choosing other plumbers and side-sewer contractors in the past, so now we always go with Craftsman right away. It's wonderful to have professionals like Dusty, Drew, Cameron and Monty on your side, keeping Seattle's housing stock in good, working order.
Tina Watkinson
4 years ago
I highly recommend Craftsman Plumbing. In August we had a leak in our master bathroom that caused a lot of damage. Will came out and was so knowledgable and professional. 2months later the same leak happened in a different bathroom in our house. When I called Dusty, the owner, to set up an appointment to fix this new leak he said he could come out in 5 days. When I explained that I needed it fixed sooner he sent Will out that same day. Will provided such excellent customer service for both jobs. After each job, Will thoroughly explained what he did and why he did it. I would highly recommend Craftsman Plumbing to anyone needing plumbing services. They are so honest and do a great job!
Katherine Triand
4 years ago
i like that they are a small local company.
i like that they phoned back right away.
i like that they called to confirm that “drew”
would arrive within thirty minutes.
i like that drew was a pleasant and
knowledgeable person, efficient but not rushed.
i like that their rates are fair, not astronomical,
and that the dispatch fee is credited to the bill
if the work is done.
for these reasons i give craftsman plumbing
a five star rating and will happily make them
my go-to plumbers from here forward.
katherine
-i also like and appreciated the clean shoe covers
before entering.
Craftsman Plumbing has been taking care of all our plumbing needs since we moved here in 2017 and bought our 100 year old house. Exceptional.
Dusty and Drew are great. Craftsman Plumbing is responsive, well-priced and has great customer service. Highly recommend.
Update: Craftsman Plumbing has started charging a service fee to come out and give an estimate. On top of that, their prices have continued to soar through the roof. While I assume the quality of the work has not degraded, I can no longer say that you get your money's worth as I said originally, can no longer recommend them, and do not intend to use their services unless there is no other choice.
Original Review: Finally found a plumber we like! We've used Craftsman Plumbing a few times now. They are responsive, responsible, friendly and trustworthy. They are on the more expensive side, unfortunately, but you do get your money's worth.
Second time I've gone to Craftsman when I needed a plumber - they're fast, friendly, and do quality service. I'd strongly recommend giving them a call.
Our tech Cameron was very professional and really took time to explain the problems we were having plumbing wise. We are confident our water leakage has been fixed.
Lorin Freedman
6 years ago
We hired Craftsman to replace a water heater. Dusty did the work professionally and thoroughly. He came out right away and did it at a reasonable price. We would use him again should the opportunity arise.
Bill Lawrence
2 years ago
Drew came to my house to make estimate and recommendations for project. He was very knowledgeable and professional.
Brendan Lafferty
a year ago
Montory was very friendly and he wore a mask the whole time. I would definitely recommend for a friend.
David Afshartous
4 years ago
These guys are awesome! They have helped us a few times and are always on top of their game. They are prompt, fair, reliable, and get the job done without any BS. For our most recent issue, Will was a life saver; he quickly diagnosed the problem and clearly explained what needed to be done. These guys are very professional and are a pleasure to work with. I give them my highest recommendation, and that does not come lightly.
Kristine Leander
3 years ago
Craftsman Plumbing came through for me! My tenant complained that her toilet didn't work. Yikes, can't have that! Then I discovered my toilet was also leaking. Even though Cameron the plumber was getting close to the end of his day, he stayed until he had solved the problem and saved my day. His office kept me posted on when he'd arrive. When he came, he was respectful and he too kept me posted about his process. I was very thankful for my experience with Craftsman Plumbing and with Cameron.
Drew was timely, courteous, and effective in helping us fix a busted toilet. Highly recommend!
Daniela Dombrowski
2 years ago
Drew was very courteous, helpful and efficient. The service was completed quickly and with great quality. Great communication throughout the process.
Nox Voortella
4 years ago
Cameron and Monty were really great! They were able to replace an old floodstop and also solve an issue with our cold/hot water valves. They explained what they were going to be doing before and during the repair process, checked to make sure all issues were fixed, walked me through the estimate, and were also very kind and friendly to my dog! I would highly recommend them both!
I've called Craftsman Plumbing a number of times and it's always been a professional, quality experience. I would highly recommend to anyone!
Anne Purkey-Deller
5 years ago
Dusty is an absolute rock star! We recently moved into a rental where we were having major water pressure issues in a few sinks. He came out and dealt with the issue immediately and at an extremely reasonable price. We will use only Craftsman Plumbing for any future plumbing issues we run into.
Megan Czerski
5 years ago
Dusty and his crew are amazing. Honest, hard working and trustworthy. Would recommend to anyone looking for quality work.
Summer Jawson
3 years ago
Craftsman did a great job relocating our gas line to facilitate a window instillation. I appreciated the texts to let me know when their people were on their way to our home. They were professional, hardworking and kept a clean job site. City inspection of the work was quick. Highly Recommend. (During COVID all employees wore masks and maintained distance for added health/safety.)
They were amazing. Extremely detailed and got to the bottom of my mysterious issue. Went above and beyond to explain the issue, resolutions, mediations, etc while helping me decide what is right for me and my family. I will be calling them again for any issues in the future!
Brandon Krois
2 years ago
I went through the planning process with Drew. He was awesome! So far, I highly reccomend Craftsman Plumbing.
Paige Forsmann
2 years ago
Montory was quick and professional. I had an amazing experience and will definitely go back to these guys.
Excellent service. Monty was great! Clear explanations, careful diagnosis, expeditious quotes, and prompt repair.
Jennifer Harris
2 years ago
Cameron was very personable and responsive to our needs. Hesid a great job!
Drew was really great . They were professional and responsive, and the quote we received from them was very detailed.
Cassandra Moore
7 months ago
Incredibly helpful and efficient. Would absolutely use again!
I’ve been really impressed with the communication and professionalism of both the “front desk” and the actual plumbers. Wouldn’t hesitate to call them again!
Jonathan Silverberg
3 years ago
Punctual, professional and quality. Everything I'm looking for in a plumbing service
GregFromGuam
11 months ago
Very friendly service. Got it done quickly. Provided helpful suggestions.
Will and Cameron were on time and fixed my leaking garden faucet quickly. Very pleased.
Captain Gordon Myers
4 days ago
Good knowledge and understanding.
There is a reason these guys have so many 5 star reviews. They are ON IT. They are a little more expensive then others and the estimates are not free but it's worth it.
Prompt, no unnecessary charges, honest, focused
Charlie’s was on time, followed all COVID protocols, efficient and clearly explained everything!
Peter Hasegawa
5 years ago
Craftsman Plumbing did our hot water heater replacement. They gave us good advice about the pros and cons of switching tank sizes. They did excellent work on the installation. They did a free inspection after the unit stopped working where they discovered that a contractor who was working on a different repair job had disconnected the power and forgot to reconnect it.says
Craftsman Plumbing is a union shop. This means that their workers have a contract that provides fair wages, good benefits, and protections regarding their working conditions. The presence of union shops also helps promote better treatment for other workers throughout the industry. We were very happy to be able work with union plumbers even as an individual homeowner. We look forward to using more union goods and services.
Cecy Caldwell
2 years ago
5+ star rating!!! They are a team of very punctual skilled professionals that provide quality work and great customer service!
Glennys Young
4 years ago
Craftsman Plumbing and Cameron were excellent from start to finish!
Brianna Thomas
2 years ago
Drew was a DREAM! Polite, efficient and funny, he turned my anxiety into relief in under an hour!
Jonathan Hurst
a year ago
Very professional and clean work, I call them for all kinds of plumbing work!
Excellent service. Very professional and prompt. Knowledgeable and honest.
Very professional and competent service tech. Fixed issue very quickly and without drama. Very nice individual as well.
Jayme Porteus
3 years ago
Drew was great! He was professional, on time and did a great job.
The team is very helpful and finished the job well, even though my issue was very difficult to figure out.
Keelcy Perez Woolley
a year ago
Best plumbers in Seattle!! Prompt, professional and fantastic service!
Waited a week for an appointment. No call or no show the day of. This isn't the way to run a business.
Montory was great to work with and very friendly. Excellent service!
They got to our home on time. And spent many hours trying to figure out a drain issue. Cameron was great about sharing each hurdle, success and challenge. He let me know his plans before moving forward. When he didn't know an answer, he consulted with someone on his team who might know (Dusty). Cameron was committed to getting our kitchen sink drain back to working order. Even if we couldn't solve the entire problem on this visit (turns out it is a much more complex issue). I am so grateful that his efforts paid off. His team shifted their schedules so Cameron could stay on our project.
Great service and incredibly friendly. Honest! Their work is excellent!
They arrived on time, and quickly made the repair. I would use them again!
My technician was professional and took time to explain to me what he was doing. This is now my go to company for ALL my plumbing needs!!!!!!!!!
Martin Darvas
2 years ago
Very good and fast service. Cameron did an awesome job!
Michael Keenan
5 years ago
Did a great job at our office.
Jinny Weintraub
4 years ago
Very efficient and friendly. I will use them again.
Quick diagnosis of my kitchen sink leak and quick repair. I would use them again.
Always great service at fair prices!
Colleen Shea-Brown
2 years ago
Drew was efficient, friendly, great service!
Richard Bevan
3 years ago
Professional, pleasant and on time. Excellent work.
Antony Andersen
3 years ago
Arrived on time and proceeded to look at the work before making recommendations.
Russ Thompson
3 years ago
Professional, Greatly Reliable, Priced Right!
Christina Smith
a year ago
Got to me right away, same day. Knowledgeable and courteous.
Very helpful and friendly. Drew was great.
Paul Thomas
10 months ago
Good job.
Greg Jorgenson
2 years ago
Bathtub installation assessment, first visit
Geoffrey Crofoot
2 years ago
Repaired pressure control valve.
Addison Magness
2 years ago
Timely, friendly, and effective!
Benjamin Mills
a year ago
Mark Bangcaya
2 years ago
Ziadee Cambier
a month ago
Eric Liljegren
2 years ago
LaRissa Emerson
4 months ago
Haley Ostrander
2 years ago
Gail Landress
2 years ago
Keilah Rae Kingsley
2 years ago
Timothy Tomlinson
a year ago
Malinda Wells
2 years ago
Heather Hansen
a month ago
Andrea Furney
2 years ago
Jocelin Malone
a year ago
Katherine Hill
4 months ago
raleigh briggs
2 years ago
Michael Pamphlet
2 years ago
Jazmyn Carter
3 months ago
Sandra Simila
6 months ago
Rory O'Sullivan
a year ago
Llora Zichittella
5 months ago
Chris Gingerich
3 weeks ago
Mark-Hilliard Wilson
a year ago
William Woodruff
a year ago
Jianmei Smith
2 years ago
Dieter Laskowski
2 years ago
Patrick Baxter
a week ago
Zachary Morrissey
3 weeks ago
Nate Silverman
a year ago
Scott Hunter
6 months ago
Rhona Hofmeyr
2 weeks ago
Elaine Cantor
9 months ago
Richard Lasser
2 years ago
David Scotland
3 years ago
Stefanie Karlin
4 years ago
Claudia Mason
3 years ago
Trish McKinney
4 years ago
michael schafbuch
3 years ago
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