Best Leak Detection Seattle in Seattle WA

Another high quality service visit from a Fox plumber! Previously, Chad did all our plumbing work on our condo reno and everything was very well done. Today, Rick came to hook up an old gas line so we can BBQ on the deck this summer. Typical of these guys, he was on time, evaluated and described the project, completed the work all very professionally, and was friendly, too. We don't even bother getting other estimates. These guys are great.

They were very efficient; they came in and knew exactly what the problem was. They were extremely thorough and called to ensure that the toilet wasn't giving us any more issues.

We called Roto Rooter due to backed up sewage into our bathtub and, after the initial plumbing snake work found no clogs, the resulting camera inspection showed sludge in our main sewage line. After that, sewer solutions specialist Layne Basom proceeded to act like a corrupt used car salesman. He told us he saw roots blocking the pipe between our home and the street and recommended that we should at the very least install an external sewer cleanout access point just outside our home. He quoted us a $6,000 price to install this. Layne also told us he found roots in our system and recommended that we do 3 hole blowout, which is basically replacing all the pipes from our house to the city sewer line under the street. He quoted us $20,000 for that and pushed financing options. I asked Layne if Roto Rooter could do a hydro-jet cleanout of our system via the accessible pipes in our crawl space. He said no, that it would flood the crawl space. My gut told me to get a second opinion and so I called a local plumber who came and did the camera inspection. He also found a sludge clog in the system and proceeded to do a hydro jet cleanout of the main line under our house which cleared the sludge and cleaned the system. This plumber showed me the video through the entire line to the street and demonstrated there were absolutely no roots in our pipes. When I asked for it, this plumber also provided a quote for installing an external cleanout access point and it came to $1300, almost $5000 less than that quoted by Roto Rooter. So for $1000 with the local plumber we solved the problem and I established a relationship with a plumbing expert who is committed to providing an ethical model of business by informing us of all of our options and being truthful and transparent throughout the process.Sadly, this was not the case with Roto Rooter and Layne Basom. Here are the ways Roto Rooter and Layne violated the ethics of good business:-Lied about roots in our system to pressure us to spend money where there was no need.-Pressured us to place $3000 down on the spot as a deposit to get the job done ASAP.-Lied about the hydro jet cleanout flooding of the crawl space. There was no flooding that resulted when the local plumber performed that job.-Quoted an extremely jacked up price for a service that could have been done for much less and actually was not needed.-Knowing that we, as homeowners, know very little about plumbing and sewage issues, Layne proceeded to pressure us into spending thousands of dollars by building a worse case fear within us and not go over the many options actually available to us to remedy the situation.As homeowners deal with plumbing issues that are an immediate need, I feel strongly that these consumers should be warned to be wary of Roto Rooter and their specialists like Layne Basom. Roto Rooter has proven to be a business which takes advantage of the homeowners’ vulnerability and lack of knowledge to fool them into spending large amounts of unnecessary dollars in a reaction of fear and desperation instead of in the comfort of knowing that the business is taking care of them with their best interests in mind.

Kyle was honest, quick & efficient. I also asked for an estimate to replace the plumbing throughout my house. Kyle answered within 2 days, so now I have an idea on what to plan on. I’m so happy I met someone so kind & helpful and I wish I had not procrastinated on my needed repairs.

Jeremy arrived promptly for my service call and quickly and efficiently diagnosed the clog in my sewer line. Working in a tight space where my trap was located, Jeremy carefully set up his equipment and cleared the clog. Jeremy also scoped about 50 ft into my sewer line to make sure there were no other obstructions. Clean up was great and Jeremy took precaution with protecting my carpet and tile with rubber mats and clean towels. Thanks again for a pleasant experience.

Well done. On time and finished within estimated time of job. Clean and nice guys.

Simon made time in his schedule to see us same day. He found the leak in 30 minutes and saved us tons. Well worth it! Would absolutely recommend

It went great. Were able to come in on short notice, showed up on time and got the job done. What more could you ask for. They are going right on my list of people to hire again.

We identified an issue with our main water line on Saturday night. Called on Sunday AM, had Andy the owner over to have a look in Sunday afternoon, and scheduled work for Tuesday. They dealt with everything (city, etc), and work was completed as expected - on time and on budget. We had water that evening. Yard looked perfect. Great service from a family company. Highly recommended.

Sharif came the next morning after we called him and installed the water line for our fridge. He worked very quickly and cleaned up after himself. Happy to report my fridge makes ice again! He was very friendly and professional and charged a very fair reasonable price. I will definitely be calling him again when i need plumbing assistance, i highly recommend his services.

I can only speak to the promptness and attention to my phone calls I made with questions about the work I needed done. It was a pleasure doing business with this outfit.

This plumbing service provided exceptional service. The plumber was knowledgeable, efficient, and took care of the issue promptly. I'm pleased with their work.

The sink in my kitchen was broken. This plumber came out on short notice and solved the problem with complete confidence. They were efficient, reasonably priced, and conscientious in their work. Everything about it was above and beyond my wildest dreams.

Very good service , Richard was extremely helpful will call again for future sewer issues

Had a sewer line that was damaged and old. Needed it replaced and lined. I was recommended by a friend who told me to not get a plumber to fix my sewer line but instead a business that specializes in sewers. Sewer Friendly was a great company to work with, communication was great and the work done was excellent.

Not only that, Sewer Friendly discovered there was a Y connection to my neighbors sewer line and they couldn't line the sewer as far as they had originally quoted for and credited me the difference in labor/parts not used. Great honest company!

Thank you, Peter, Devon, Kainaan, Laris, and Nina!

We have used Ben’s for a wide variety of plumbing needs. Always professional, effective, and fairly priced.

Cameron was very helpful, as usual. He always does a great job. We’ll definitely ask for him (and Craftsman) again!

They told us they will replace a part in our water heater, instead they replaced the whole unit with one in their own inventory charging us for double the price for the same unit in the market. They took our original unit with themselves and after we asked them to return it the day after, they said they have tossed it out! We emailed them and asked questions about the unit replacement without our consent, and they called my husband and threatened him of consequences! So in short, we got a fast service, but we paid double price, we lost our own unit (which only needed a part to come back to life), and we were threatened the same day for asking questions about their decision.

Top notch. Fairly priced. Great work and a nice crew.