Best Heater And Furnace in Reno NV

Mike was very easy to work with and very pleasant. It was apparent that he is a true professional, and he knew exactly what he was doing.

We have used Johnny and Luis on multiple occasions. They are honest, reliable and charges are reasonable. Usually I can get them the same day or if it’s late the next day. They always find a way to fit us in their busy schedule.

Paul’s recently serviced two of my properties and did a great job. We appreciate the quick response and great communication!

Just had a new furnace and ac unit installed.
Both Joe and Mike were outstanding, the installation went very well.
I'd be remiss if I didn't mention Troy, he handled all the paperwork and scheduling.

Gibson Plumbing and Mechanical is a wonderful company with constant communication, integrity in their work, and professionalism in all aspects. Will use again!

They are alway here on time and complete the job. Thanks for being there

I had used Don Weston Plumbing for a number of years, and always had to put up with the benign neglect of usually taking 5-6 calls and as many weeks to hear back from him or have him show up, since that seems to be the way it works in Truckee. Recently, Don led me on for more than 3 months for a job he said he would do, including having me pick up and pay for parts for an aspect of the job. I finally simply asked him to let me know if he was going to actually do the job, after 3+ months of excuses, weeks of rescheduling walk throughs, and more broken promises. He didn’t even have the courtesy or respect to respond, so I got another plumber to do the job. The plumbing supply house would not take back all the parts Don had me buy for the job he bailed on (some cut pipe), and Don refused to refund me for those parts. This lack of professionalism to follow through on completing a job, and not have the simply courtesy to give me a yay or nay on it, but also the ethical shortcomings for not paying for the unreturnable parts - tells you all you need to know about him. Even in a heated conversation with him about him bailing on the job, he would take no responsibility for his behavior. Tradespeople and contractors are in demand in Truckee, which breeds arrogance in some thinking they can do whatever they want and treat people with disrespect. It doesn’t take a lot to be honest and treat people with respect - Don needs some more practice. Lots of other better plumbers out there to use and avoid the headaches.

Very professional service. Jeremy came to our place, fixed our issue and did it all while working around my daughters nap time. A great guy and a great business!

David m. Is very prompt. Today he was even early. Kind, did not try to sell anything. Maintenance was thorough. DAVID is Awesome. great personality and speaks to you in regular language that you can understand, when explaining things.

The service was incredible. The service man was there on time, he did everything that he could to resolve the problem, but in the end we needed a new water heater. The problem was that prices were exorbitant!!! And for that reason, we would not use them again.

Michael was very helpful and informative. I’m very happy with my service and DeHart.

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

Way too much stuff in the aisles. It's gotten to the point where it's difficult to maneuver with carts and around other people.