Best HVAC System Installation in Raleigh NC

Jimmy and his crew did an outstanding job installing our new HVAC and mini split. They completed both jobs in a timely manner, cleaned up and answered all of our questions along the way. We highly recommend them to anyone looking for a qualified and professional company to work on their home.

We had 2 installs over the past year, one for the house and a smaller one for over our external garage.

The sales and installation process were seamless and professional. They provided great advice as well so we wouldn't throw $s away.

We could live in an icebox now if that was the requirement!

Ricky did a great job on our seasonal maintenance. He was thorough, efficient, and always a pleasure to work with.

Andrew was here for a maintenance visit of our HVAC system. He was professional, courteous, knowledgeable, and friendly. He explained everything in terms that were easy to understand, and he showed me video of the interior of our air supply ductwork so I could see how clean it was. He answered all my questions clearly. He also reviewed an issue of temperature balance we have in part of our home, and recommended a free estimate by a qualified technician with Weathermaster. He even set up the appointment for the estimate on the spot so I could choose a time that was good for me. I will ask for Andrew to be scheduled for our future service & 6 month maintenance visits!

Very friendly and reliable team!

Kevin B was fantastic and they were able to send out someone to work on my AC right away. Thanks!

I have had extremely positive and extremely negative experiences with this company. Their plumbing department has been great to work with - all of their technicians have been professional and friendly. Their prices are reasonable and easy to understand. I've now used them several times and would highly recommend. But their restoration department is a totally different story. I think they did fine work, and the technician was nice, but they have given me the run around on pricing. The invoice I received after my services were completed was 20% (over $300) more than the estimate I agreed to. I understand the concept of an estimate, but I was never told that the price was changing so it came as a complete surprise. Since then, that department has been confrontational and defensive about their price gouging. I FINALLY got an answer as to why the price was more, and the largest factor was a known factor at the time of the original estimate (that some of the work would need to be done on the weekend). I've been told that their restoration department is pretty separate from everything else in terms of billing and customer service, so I'd say just stay away from that team. It's sad, too, because if someone needs restoration work done, they're clearly already going through a hard time.

Have had 2 issues with my home and used them both times. Quick, professional service both times. Will not use anyone else if I don't have to!

The technician, Austin S., did a good job of checking my HVAC system today, and was thorough without wasting time.

Hal is knowledgeable and explained the work that would be done. This was just an estimate but, he really listened to what I wanted to do with tub replacement. Very pleasant and scheduler able to get work scheduled soon. This was very important to me.

1-800-Plumber + Air has saved me twice now! I so appreciate their swift response, professionalism, and great value. Dalton & Charlie were a pleasure to work with and quickly resolved two separate issues I had. I like how they explained the issues to me so I could make the best decisions possible. Their scheduler/customer services was also pleasure and quick in response. They will now be my go to company for any plumbing issues. I can't recommend their services enough...Highly recommend -- honest service!

I would give Curtis a 7 stars if it was an option! He did an awesome job in a very short time.. Very honest and helpful, keen on doing his job the best way the first time... I definitely recommend...

100% recommend Newcomb & Co for any HVAC etc needs - had first interaction today tied to new annual maintenance contract (ps all homeowners should get this!) - employees Keith M. and Brad C. were punctual, knowledgeable, professional, and efficient.

I seriously can not even imagine worse customer service.

Wonderful service! Helped us even though they were already booked. Will use again in the he future.

Raleigh Heating and Air replaced my HVAC in June 2016. The cooling system seemed to work fine, but the heating system struggled to maintain inside temps above 67 degrees when the outside temp dipped below 25. The lower the temp outside, the lower the temp inside. This was explained to me as being normal by Raleigh Heating and Air with the explanation that heat pumps are not designed to work that well in cold temps. I don’t buy it. Fast forward to NOV 2019 (2.5 years after install) and the blower motor goes out, a fuse is blown, and there is a leak in the refrigerant line. They covered the cost of the blower motor repair after I complained a great deal. I paid for the refrigerant and fuse. Ok. Fast forward again to yesterday when we tried to install a smart thermostat and after following the pretty simple instructions found that there was no power to the thermostat. Original thermostat was battery powered. We called RALEIGH Heating and Air and the technicians determined that there is not sufficient voltage to the common line “c” to operate the smart thermostat and *something* in the unit is running really hot, *might* be the transformer. We are told they can repair an apparent short / C wire but can’t guarantee it will fix the issue and oh, we might need to replace the transformer. All questions about a systemic voltage issue from the time of install are dodged (could be anything that caused it, it’s the unit not the install, we used existing wiring...). So, after many good faith attempts to use RALEIGH Heating and Air my assessment is if you want a company that will fix each issue as it arises and nickel and dime you / drag you along for years, this is the company for you. If you want a company to be able to diagnose and take ownership of the workmanship in your HVAC system as a whole, look elsewhere. Technicians were otherwise sufficiently professional and response time was good.

**Update**
The response below is also highly unsatisfying and another example of how the company will use any excuse to ensure they don't take accountability for the workmanship of their installs and subsequent problems. As expected, and no, I will not be calling you again.

Have used them for the past 8 years for different types of plumbing and HVAC needs that accompany owning an older home. They're fast, friendly, thorough and most of have proven to be extremely reliable!

Outstanding service by Chad. He quickly diagnosed my lighting issue and had it fixed in minutes. He informed me of other potentially beneficially programs that would save me money on other repairs. Great customer service.