Best Electric Water Heater Services in Portland OR

Our water heater quit working in the morning and by the afternoon, we had arranged for Joe to come the next day to install its replacement. (He offered same day service, but we opted to wait a day.) Joe is prompt, friendly, efficient, and thorough. He was detail-oriented and communicative about every step of the process, from helping us choose the best replacement model, to removing the old one and installing the new water heater. We felt good about patronizing a local small business and it definitely paid off, working with someone as conscientious and professional as Joe!

We had our old water heater go out unexpectedly after it started spouting out really hot water and then no hot water. We knew it was time for a new electric water heater, so after calling around a couple different shops, we decided to go with Sutherland.

They were responsive from beginning to end, with Courtney in the office answering our call and connecting us with Ti over text who gave us a few different options. One thing that stood out while we were deciding on who to go with was their thoroughness in asking for pictures of our current set up, instead of just throwing out a $$ quote. They also install US-made Bradford White heaters which was a plus for us.

For the actual install, Cameron and Nate did an excellent job. They were punctual (to the minute), professional in explaining the job, and thorough in their job quality (with Nate even sweeping up our back porch!). They even replaced a few old faucet heads around the house.

Sutherland isn't the cheapest option in town, but if you're looking for quality work (they don't cut corners), knowledgeable plumbers who will take the time to tell you what they are doing, and a team that will work quickly but not hurry, I'd highly recommend these guys.

Great service, respectful, friendly, fast, good price. What more can you ask for in a plumber? Alan at AllPro was great today. This is the second time I have used AllPro and will definitely call them again.

Bob was on time and did a great job for a fair price!

I just had a very poor interaction with the owner, not the crew of this company. My entire house is being remodeled after buying it and finding out that the flip company did poor work and therefore all the plumbing and a large majority of the house needs to be replaced or fixed. Very upsetting ordeal. I currently only have a bathroom sink and toilets working. A crew came out and quoted us and the employee that came out was greatly t! Very knowledgeable and understanding to our situation. Their quote came back the highest out of four we got in the area. But, we still decided to call them back and see when they could start the job given his employees knowledge and character. The owner told me the majority of his crew was sick and they could not start the job for 2 weeks, but would call me back if he thought his crew could start sooner so we could finalize things. After calling several other companies to see when they could start, one company (Beaverton Plumbing) could start the soonest and was the most inexpensive and their staff scheduling us were very nice and accommodating. Paul called me back today 6 days later, and asked when I could sign his proposal. I simply told him since all our plumbing has been out for some time we had to hire a company that could start sooner. This instantly enraged him and he began to berate me about how much I had inconvenienced him and including telling me off about not hiring them. I was shocked and apologized and told him the situation to which he interrupted me and implied me my apology was useless.
Right now I am glad I did not choose this company just because the owners attitude and I am glad they never started work. Being a small business owner myself I would never talk to a customer that way and I too have to make lots of estimates and often I invest more work then I would like just to get turned down or have a customer choose someone else over me, but I would never yell or demean a customer for doing this and vent my frustrations on them. This is apart of the business and given that I did not hear back for over 5 days, have an immense amount of stress and work on my house, and the owner could not start sooner so I can eat, shower, and live in my new house, I cannot wrap my head around his behavior and will not be recommending this company given the fact that if he had not acted this way I would have used them in the future and happily recommended his employees. Owner seems to have some anger issues that should not be passed on to people looking to hire him and with the ability to review him.

Excellent...fast response time...same day for the last job. RECOMMEND!!!!!!!

Mike and Brendan did a great job on our home. Their bid was reasonable and they were very communicative and respectful. We had a new water heater installed, in addition to a full basement re-pipe and new service from the water meter into our house. A 3 day project finished on schedule with high quality workmanship. They were even able to rearrange the project schedule when an unforeseen roadblock was encountered, and still finished on time. I highly recommend these folks and will call again with any future plumbing needs.

They did what they said they were going to do. I have an old house and they made suggestions on how to fix mistakes made in the past. Everything they said made good sense. Pacific Crest was recommended to me by another very satisfied customer. I plan to use them in the future.

Just moved out here and my rental had an issue. They were quick and friendly and most of all they were reasonably priced.

Amazing service. Fast, friendly, very knowledgable and they are priced very well - what else could you ask for?!?

So rude

Roger with Crouchley was fantastic - super professional, quick, and friendly. Completed our job in short order and fixed a few nagging issues he noticed along the way. Will definitely use Crouchley again!

They did a great job of removing a sink and adding plumbing for an ice maker. Very thoughtful even took away the old sink! Great job!

Was able to have this plumber at my home within an hour of calling. They explained everything he was doing and most importantly, fixed it. Very grateful.

Installer Dave, first wasn’t able to get the water valve turned off, ok cool, called water company, they said they would send someone. Dave didn’t try very hard cause all I had to do was spray WD-40 on the valve. 30 mins later two calls to the water company Dave unpacks his tools again and begins installation. Wedged a pipe between the wall and water heater. PDX city inspector comes out and says that’s a no no. 2nd visit FWH (Dave & helper) comes doesn’t have any information as to why he’s there, 40 mins of explaining what the inspector wants, he again squeezed blocks between the wall and water heater, PDX inspector says it’s the same proofs the pipe. Blocks need to be secured to wall, which I explained to Dave the first 30 mins. Tried to get them to resolve, but it took forever and we have renters moving in, contacted HandyMoms to correct issue. Don’t waste your time with this company, the 599$ installation wasn’t worth the agony of dealing w an incompetent company. Cost me more money !

My wife and I had a waste-water pipe rupture under out kitchen sink in the middle of the night. I called Einstein the following morning and they sent out a plumber within a couple of hours.

Kenney Bush arrived right on-time and was able to assess the situation and provide us with a couple of options. Even though we ended up needing to call a Restoration company to remove some of our basement ceiling and drywall, Kenney was right by our side providing detailed information and suggestions. He was able to repair our broken pipe and even installed a new kitchen faucet and dishwasher, checking all of our water access points in the process.

Overall, I was very satisfied with Einstein Plumbing, as well as Kenney's professional attitude and dedication. I will be contacting Einstein again if I need any maintenance performed on my house in the future. I would strongly recommend Einstein, especially Kenney, to anyone looking for dedicated customer service, fair pricing, and professional expert advice. Thanks Kenney!

Prompt, courteous, honest, gave us a much better experience than the first plubmer we had. Highly recommended!