Jennifer Thomas

2 years ago

.He did a great job. I was very very pleased with his work .I would call him again if needed.!!!!!!!

Bradley Day

3 years ago

Amazing service and couldn't have been nicer to deal with.

Megan Straiko

11 months ago

Frank fixed a leaking gas supply line in my kitchen. He was on time, easy to communicate with, and completed the job quickly. Other companies were able to schedule me a week out at best- D&F Plumbing had Frank at my house within 3 hours of my initial call. Could not recommend them more highly- I will definitely use them for any future plumbing needs!

Joe Lenihan

a year ago

Johnny and Jason were wonderful and provide an excellent service experience!

Patrick Tindall

a year ago

A water pipe broke in our garage, and the water shutoff valve was stuck. Warren from D&F arrived as quickly as he could, got to work and handled everything while remaining calm, professional, and courteous. He took the time to explain everything to us, and laid out our options for us. Trust Warren and D & F!

Vicki Weiss

a year ago

The over 10 yr old instahot was removed and replaced with the unit I bought at a local store. The whole job took around 2 hrs.

Dawn Hamilton

a year ago

After waiting a month for another plumbing outfit which repeatedly canceled, we were able to get a same day appointment with within 2 hours. They showed up when promised and did a great job.

Joanne Erb

a week ago

After writing a 1 star review regarding my experience with D&F plumbing, I was pleased that a representative contacted me to hear about my experience so they can remedy and improve their service. I am sure they have been given 5 stars from many customers for exceptional service and my review was only one experience. I appreciate the kindness and professionalism of this company to take the time to follow up with me. They refunded the $ 119.00 that I paid for work that was not done. For this follow-up, I would like to give this company a 5 star.

Mac Smiff

3 months ago

I've used these guys three times at two different homes and dealt with 3 different plumbers. All have been a pleasure and I don't think I'll ever call anybody else!

Peter Banka

7 months ago

Hey, would you like to spend $1,800 on having a plumber work for one hour to replace a sink and two valves? Then D&F Plumbing is for you.Like a lot of people, we were in a bind after the big freeze we had in late December 2022, and after we turned the water back on -- our kitchen sink had clogged hot and cold taps.We had Randy from D&F come out to look at it, and they got us in quicker than any other plumber we called. After assessing the situation for about thirty minutes and discussing with me all the options, he recommended replacing the fixture and the valves. The fixture was something that I could pick up at Ace for $90. The valves were about $10 each. After about forty minutes, he had the work done. He explained everything in great detail and was very kind, helpful and professional.Most plumbers in this town that I've called charge around $120 an hour (plus parts). If he'd have charged twice that -- even three times that -- I'd gladly give D&F 5 stars. But this was TEN TIMES what anyone might expect to pay for this kind of thing. Do not call these people. They will take advantage of you. Use them only as a last resort, and maybe not even then.

Ravi Saripalli

2 years ago

Trevor and Matthew were just awesome; installed the free standing tub. Excellent workmanship my Matthew.. Also very good at follow up appointments, had a question with how the Faucet was installed Trevor showed up on a short notice and resolved the issue.. I would highly recommend D&F for your next plumbing project.Matthew is just amazing, efficient, and just A+.Thanks,Ravi

Jim Gianakis

4 years ago

Plumber arrived right on time at 8 AM. I thought that was a good sign. The job was pretty involved. It required the plumber to be here for nearly six hours. He worked the entire time and only took one break of about 20 minutes. He was not a smoker, so he wasn't running outside every half hour and he never talked on his phone except to check with his office about issues involving the job he was doing for me.He was very pleasant and courteous. There were a few different times that I asked questions pertaining to the job he was doing. His answers were easily understandable and in language that was not industry jargon, but every day terms that anyone would understand. I never felt like he was looking down at me for my lack of knowledge, either. When I apologized for asking him too many questions, he said that was not necessary and he wished everyone was as interested in understanding what he was doing.I would not hesitate to use D and F Plumbing again. It was an excellent experience because of the professional on the job.

Errin Miller

9 months ago

Lifesavers. Had an emergency technician out within two hours, replaced the burst pipe, and had the water back on within an hour.

Adam Scolatti

2 years ago

Randy came out same day to solve an issue we were having. It was a super simple, quick fix for him, and we were able to get our water back on. Great experience from start to finish.

Irene Buchta

2 years ago

Their great people to work with when you have plumbing issues

Joan Eismann

a year ago

Johnny Walker was very knowledgeable, did a great job on repairs, shared information and tips about things he saw, went above and beyond, and is a super person!

Maureen Ray

2 years ago

Called them because our culligan undersink water purifier was leaking. D&F installed this 5 years ago and it took abouy 30 minutes. So the plumber comes out. Looks at it goes to his car for about 15 minutes and comes back says you need a new one and it will cost $780. to replace. !!!!! We said no, and then asked if it was okay to use now. He said no problem you can use the faucet but not the water filter. He leaves and we discover NO we can't use the cold water on our faucet cause if we turn on the cold water under the sink the leak starts all over again. He was here 30 minutes total, we paid him 120$ and we have the exact same situation when he walked in the door but less money in the bank. They suck!!!!!! Do not recommend

Cintia R

2 years ago

Had a really bad experience with D&F plumbing service and customer service and would not recommend them. I scheduled an appointment to fix a licking pipe in my laundry room and after 4 hours of delay I decided to cancel it. With no further explanation to why the plumber was 4 hours delayed they agreed to cancel, but both customer service and the manager Kevin were extremely rude over the phone. With so many great services and customer services in Portland, I’d try a different company for sure.

Michelle Hodges

3 years ago

We had an emergency for which we would have gladly paid the emergency call out fee. After 45 minutes we resolved the problem on our own and called back to cancel the call out - for which the tech had not yet been dispatched and well before the estimated time (which was an open window after 7pm). We were still charged the call out fee with no options. I will never use this business and will inform anyone I can of this predatory business practice. Had they given us a refund we would have been customers for life.

Earl Keeton

4 months ago

Replaced toilet in the main bathroom. I am pleased that they were able to do the work the work the same day. John was very helpful and did a great job.

David Dixon

9 years ago

The work came out well, but the rates were high. On one hand we were warned this would be pricey. On the other hand, it was very pricey. Good work though and the guy who came out was nice.

Kit Thompson

a year ago

I've never had such detailed plumbing done, really clear what he was doing and very good communicator, clean, polite. And my dog loved him.

Tom Gomes

4 years ago

I asked them to hookup (hand screw on washing machine) 1 hot and 1 cool water hose. They charged me $119 to come out and $141 for 3 minutes of work. These guy are pathetic at best, when you overcharge for 3 minutes of service. The positive reviews on here are probably from family friends and not real customers.

Dana Jones

5 months ago

This company is honestly fantastic. They're affordable, responsive, knowledgeable, and always so kind. I won't go anywhere else for my future plumbing projects. #customerforlife

Ted Brockwood

2 years ago

Replace sump pump. They even drove out of town to pick up a special replacement version (with battery backup). Fantastic job!

Gina

2 years ago

Robert did a great job getting our pipe unclogged. He was responsive to my questions. He explained things well. He was neat and tidy during the whole process.

Marta Cruz

9 months ago

The guys were respectful, punctual, and knowledgeable. I enjoy working with this business because they are organized and professional. I like that they send you updates on when the plumber will arrive.

John Strassmaier

a year ago

******THIS COMPANY RIPS OFF THE ELDERLY********. There is a special place in hell for people like this. Charged over $3000 to install a hot water heater and then wanted to overcharge for some additional work. I used Bruner plumbing and their bill was reasonable (and $800 less than D&F for the same job). Thank god I intervened and stopped my 86 year old parents from being ripped off again. Shame on you D&F. You are absolute garbage.

Kay Flaxster

a year ago

Was charged $785.00 for 1 hour of work. All the plumber did was cut a pipe and put a plug in it! Would not use again due to high prices!

John Breezley

5 months ago

Very good courteous and professional plumber

Mike Jefferis

10 years ago

super fast.. reasonably priced. Thanks

John

3 years ago

Had a leak in our dining room over Memorial Day weekend. D & F did a fantastic job, were there on time and kept our house as clean as possible. Thank you so much!!

Michelle Duncan

3 years ago

Amazing experience. Joel was easy to work with from estimate to job completion. So impressed with his professionalism and knowledge. Thanks D&F!

Stacey Squires

2 years ago

Appreciated the emergency same day visit at 8 pm. As always, a very professional quality experience.

Dana Bilyeu

6 months ago

Ben was early and diagnosed the issue immediately! In addition I asked him to replace the toilet and he went a picked one up and it was installed within an hour and a half. Great service. Great response time, and a very professional plumber. I will definitely use them again! Thanks Ben!

laurie gordon

2 years ago

Ozzy Choukri did an outstanding job for me today. He was able to solve my problem with ease. He explained the job clearly and completely, was positive and helpful, completing the job quickly and professionally. I will call on D & F Plumbing (and Ozzy) again if I have plumbing needs.
Thank you.

bbc fan

4 years ago

Plumber is very courteous and competent. Described what he did and resolved the issues. Very glad.Called before arrival to let me know when he would arrive and he was well within the time frame.Jackie Powell

Charles Lienert

3 months ago

Knowledgeable and efficient service

William Crawford

5 months ago

David was an amazing source of information. Very professional and courteous. Highly recommend.

BQT

11 months ago

Made appointment for plumber to replace a standard kitchen faucet. We were told it was a $119 consultation and that fee would go against the labor. The plumber arrived and quoted us $600-1000 for labor - for a standard replacement of a faucet we had already purchased. I called D&F before posting this review, and listened to 20-30 min of hold music about how D&F treats you like Framily - aka friends and family - and would treat me the way they would treat their Nana. I guess they would gouge their Nana.... we also paid the consultation fee for the pleasure of being gouged.Made a new appointment and replaced the faucet for $119 and under an hour of labor.

Jessica

a year ago

I heard a leak in the wall by the water heater. They came the same day and fixed it. My home sustained very little damage and my water's back on. Thank you to John!

Barbara Lawson

3 months ago

Warren was delightful, professional and knowledgeable. I’d be happy if he came on a new call.

Patti McLerran

a year ago

D&F Plumbing installed my tankless water heater at my home, so when our company needed a dependable plumber, I called D&F. Our problem was diagnosed and resolved in a few hours. Christopher kept me informed every step of the way. 5 Stars!

Demetria McDougald

4 years ago

Rob did an excellent job and we where very satisfied with his service we recommend him to our friends and family

D D

2 years ago

Excellent service. Experience was of Paramount importance for this unusual repair with knowledge and connections for finding rate parts
.

Jake Schlueter

5 months ago

The work was done very well, and Warren and Frank were super cool dudes. Rock and roll!

Vicki Wright

9 months ago

Phil was great to work with. Very good at telling us what needed to be done. He was professional and thorough. The area was clean when he left.
We would be very happy to use his services again. Thank you D +F plumbing for hiring this man.

Karen S

a year ago

Phil D. is a professional plumber that is both knowledgeable, experienced, efficient, and effective in fixing the bathtub shower leak. I am a repeat, satisfied customer of D & F Plumbing, and am very pleased with their quality of work and impeccable customer service!

Paul Willson

2 years ago

Wayne was great! He repaired a water leak in muy crawlspace on New Years Day. He went above and beyond with explaining what he proposed as well as when he worked the job. Thanks Wayne!

patti wroblewski

3 years ago

Although I cannot give the phone people I worked with at D&F Plumbing an enthusiastic endorsement, I was 100% satisfied with the knowledge, workmanship and professionalism of Joel who performed my work.He came prepared with parts & equipment to resolve my plumbing issue, even though he had no idea what he was going to find. He worked quickly and creatively in my unusual situation. Just as importantly, Joel made sure the area was clean when he was finished.I would certainly use D&F Plumbing again, but with the understanding that I may need to be patient dealing with the process of getting a plumber on site.

Dayna McErlean

2 years ago

This company is Price gouging, especially if you are in a bind. I had a gas pipe leak emergency. I called them at 3pm on a wed. to come the same day. They said it would be a minimum of $199 an hr to come out at 5pm because it was after hrs. I agreed, when they got there they gave me a same day price to fix of $1800 and next day $800. My Plumber came out the next day to fix for $395. I was charged the $199 and the D&F Plumber was there for 15 min to give the price gouging estimate . Don't waste your time or money. I had also done all the excavating so that was not included in there price.

ListenHereMeow

3 years ago

I set up an appointment a month ahead of time for them to come out and do a bunch of plumbing repairs I took the day off and I used a vacation day, which cost me $150 and they called me and told me they didn't have enough people to cover all the appointments that day and they called me a few hours before my appointment.Thry should let me know the day before, that way I didn't have to take vacation and burn a hole in my pocket. The right thing to do would would have been to give me a $150 credit. I mean don't get me wrong they're very nice people it's just unfortunate but this happened to me twice!

Rebecca Zuber

a year ago

D&F assisted me with a basement bathroom remodel by completely rerouting my septic lines for washer, sink, and tub. They also installed all necessary water lines and vents along with several smaller but necessary details. This was a very large job that gave me an opportunity to watch the various professionals, who were responsible for different aspects of the work. Every single person always acted in a professional manner from the moment they entered my property to the moment they left. Polite, clean, hardworking, few breaks, no cigarettes or foul language. After a full week of these guys in and out of my home, I have absolutely no complaint. I was so impressed with the respectable talented staff of employees, I would recommend this company, hands down, every time. Thank you, Evan, who oversaw the entire project. Evan never made me feel ignorant for my plethora of questions and explanations. Evan recognized my desire to know each employee who entered my home, and made effort to introduce or give me heads up on who was coming in and what they would be doing. Evan kept me informed on details and was never frustrated by my popping in to the work space, to take a picture or ask a question. I could go on all day with accolades regarding this most professional and respectable company. So, I will end with this thought. If you chose to invite strangers into your home to assist with your home plumbing project, make sure you chose who you can trust. D&F is trustworthy.

Kathryn Libke

2 years ago

Great communication, knowledgeable, skilled, experienced excellent work. Options fir the job and looking at what is wise to keep pipe system in good shape.

Lloyd harris

10 months ago

Evan was the perfect technician. He was efficient and amiable, explained thoroughly and made a difficult job look easy. Thanks for sending him.

Mo Madono

2 years ago

I called D&F to repair a tub drain. After providing me with a quote for replacement of around $2000, they requested a downpayment, which I paid. They sent 2 plumbers out to perform the job, at which time they were not able to do the job because they discovered a bigger issue that required the whole tub to be replaced. They provided me with 3 more outrageously expensive quotes (5-6k, not including tile work and cost of tub) of which one was not even possible to do due to physical constraints.For all this, they charged me a diagnostic fee of $500 and told me that if I want the work to be done they would charge me the cost of labor on top of that. I am still waiting to be reimbursed for the remainder of my deposit. All in all I would not recommend this company to do anything in your home, as simply having them show up could cost you hundreds of dollars with no work being done.

Shawn Hudson

2 years ago

We scheduled them to come out and find a leak in our basement that we assumed was involving our washer. At first the service was fine, the plumber was friendly but happened to misdiagnose the problem. The flooding continued so we called them to come back.For the follow-up appointment, They completely missed their appointment without giving a courtesy call, and called us 2 hours after the window that was given. We set up an appointment for the following Monday, a week later. The day of I called to cancel because of an emergency and there was no record of my appointment. The man on the phone proceeded to tell me it was not their fault that they didn't contact us and for not showing up, or that they had no record of our appointment ... and instead of trying to make it right he just hung up on me.DO NOT USE THIS COMPANY!!!!

Telesmar Mitchell

a week ago

Technician was fantastic and did great work! I always use D and F for my plumbing needs.

Stone Walker

2 years ago

2 hours late. Guy shows up and says he can't do any work cause he'll be on Overtime. Then talks for about 20 minutes. Does absolutely no work. We got charged $120. Nope. Never will try to use this business again.

Amy Collins

3 years ago

I've used D&F for remodeling my home and most recently an apple slice being flushed down the toilet (4 year olds 😤). The plumbers are the nicest and the job is done right. I've been impressed with how quickly they can show up too. Highly recommended. Expensive, but that's Portland for you.

Pride of Portland Sweet Adelines

6 months ago

I had a sudden pipe failure with water gushing. The water turnoff was four me and 3 neighbors. The receptionist was careful, and got full information, and Ben was out the same day to do repairs and get us all water again. He was very efficient, knowlegeable, and did a great job. I highly recommend them!

Heather Fulk

2 years ago

A very mixed review as the first technician that came to repair a leaking faucet I would give a 1 star rating as he pretended to replace a part but then when leak continued and I called he admitted he never actually replaced the part because he couldn’t get it. The second technician who came back to install a new faucet was outstanding.... Ozzy. He was very friendly and professional. The reason I am giving 4 stars is because Ozzy was so great but couldn’t give 5 stars because the first technician was so bad.

Samuel King

8 years ago

Excellent service, reasonable, and professional workmanship.

Michelle P.

7 years ago

Nice people to work with but the guy they sent out to replace my dishwasher did a terrible job. The new disposal does not drain. The water sits there forever. I have to push food down the drane many times a day.They also looked at a toilet handle and didn't fix it either.Total..$750++

John Bogaty

7 years ago

I have used D&F several times to fix various plumbing problems with my house and they have always done a great job.They responded quickly when I had a problem with my hot water heater and were very pleasant to deal with.I highly recommend D&F Plumbing for any plumbing needs large or small.John Bogaty

Eric Grisewood

a year ago

I contacted D&F plumbing to replace an old cut water line to my refrigerator. The previous path was already drilled and outlined, so a fairly simple job. The operator said a plumber would come out and charge a diagnostic fee of $119 to “address what was wrong”, I explained a diagnostic was not needed, as this was a new service. I asked for a broad price range and was informed the plumber had to come out to provide an estimate and the $119 diagnostic fee would be waived if I had the service completed.I made the appointment and was told it was scheduled for the afternoon and would likely be around 1:30. Day of service and the plumber shows up at 10:30, 3 whole hours earlier than expected, with no heads up or warning. I had moved all my afternoon meetings to the morning to accommodate the appointment… I told the plumber what I needed, he punched it into an iPad and said D&F would charge an outrageous $1,210 for this…!!! No reason why this couldn’t have been provided over the phone, to which I would have said “thanks for your time, no thank you.” For a $119 the plumber was literally inside for two minutes. After I said no and thanked him, he knocked on my door a minute later and said he could do it for $695, why not lead off with that price!?! I said no initially and now the price magically drops by 40%! Shady business practices; they come out to see if they can cheat you and worst case scenario they fall back on their “diagnostic fee”.

Vicki Foster

a year ago

The fellows were kind friendly even looked in the nest at the baby birds and put on there feet blue shoe covers so they wouldn’t get field muddy also decided to bore under ground for piping to septic to save top soon good job see them again on Tuesday

Briana Baxter

10 months ago

I'm only writing this review because it's my last hope at getting management to return my call and honor what they said.When I first called to schedule an appointment, I was very specific in asking if D&F Plumbing can do copper radiant floor line repairs in concrete. I was told they could. Because this was an urgent matter, I called them back a couple days before the scheduled appointment and explicitly asked if they would have the correct tools on hand at the time of the appointment to do the repairs, to which I was also told yes.The plumber that came out was very nice and I have nothing against him, but there was a lot of confusion on what method for repairing the line was actually to code and it just gave me a really uneasy feeling about going with something and then having it be wrong and not up to code when I had the inspection done. I asked if there was any guarantee/refund they could give me if the method recommended was not to code, and I was flat out told no. I was also informed that the equipment needed to braze the line was with another plumber, so if I decided to go with that method, it wouldn't have been done that day like I had been told it could be. So I called the city inspector, left a voicemail, and waited. I had every intention of getting the line fixed that day, that's why I called and asked very specific questions ahead of time, but it never happened.Since this was a very urgent matter, but I was given very uncertain and conflicting advice leaving me feeling uneasy, I called and spoke with a manager and he said he would give me a full refund for the $119 service fee that I was charged and I was very appreciative of his understanding. Well, here I am, 3 months later, and I still haven't gotten the refund. I have emailed twice, called 3 or 4 times and have been told a manager will be in touch, but I'm still waiting for that call back.

Samir Joshi

a year ago

I have never done review for any business before but I had to write the review for this one. It is very bad company never use their service.1) very expensive estimate compare to other company2) they say they will apply 120 towards maintenance but the plumber say this is on top of how much total cost is.3) very unprofessional

Margaret Wheelhouse

11 months ago

Fast, Friendly Service!! Our technician wears friendly and took lots of pictures so we could see the problem (or in this case no Problem) definitely hope I never need service again, but will call them if I do!

Rina Acuay

4 years ago

Charles was amazing! Fixed my issue and explained what the problem was and how to prevent it. He was efficient and left my house in a clean condition after he left. I’ve used D&F plumbing before and will continue to use them!

John Powell

a year ago

Phil and Jason were friendly and professional, and quickly assessed and fixed the problem.

Dragons Honey

a year ago

I called around and they were by far the friendliest company. They came out the next day to fix my husband's mistake, he accidentally hit the main water line so d &f was happy to come out and fix it so we can have water. I got a text from them showing me a picture of the guy who was coming out so I knew who to expect. Thank you guys again for the fast work. Most definitely will call them again before the local guys

Angela Y. Pack

4 years ago

I had the greatest of great experience with Rob D. of this place with service. The employee was very kind and generous to my delicate need in getting my kitchen sink fixed. He was quick and considerate after checking out the problem with getting my sink fixed as soon as possible. He was concerned about me not being able to use my sink for a week. So he juggled some things around to get me taken care of in a couple days. The service only took 3 hours to remove and replace the sink and pipes with his helper and left everything clean afterwards. He was humming a happy song that was contagious and pleasant. If you want your plumbing needs taken care of with care call Rob. Thanks for everything.

Todd Mains

3 years ago

Patrick was very friendly and very knowledgeable. He explained the problem and the options. I was so impressed with him that I decided to go beyond what was necessary to solve the problem and do other work to stave off future problems. The price was high, though.

CJ T

a year ago

Good communication skills, professional, answered my questions, prompt. We love Jason Reid, Scott and Robert.

Sarju Rajbhandari

a year ago

People are polite and punctual but very very expensive. They quoted me $800 + charge to replace leaking Delta brand shower carteridge. I never imagined that it will be that expensive for that kind of job. Wasted my $119 for visiting/diagnostic charge.

oliverjed

2 years ago

Joe Hammers did an excellent job today fixing our broken pipe outside. He has outstanding customer service skills and explained in detail how the repair was going to be made and when finished it was soooooo much nicer that before he had started the project. Highly recommend Joe and D&F Plumbing A+ service!

Andy Phelps

2 years ago

Randy with D&F Plumbing discussed many aspects of the plumbing in my older home. He seemed very knowledgeable, experienced, and confident. He easily addressed the replacement of my washing machine valves. He was very professional and personable, and I feel confident the work was done well, and I won’t have problems with this issue any more. The price was higher than I expected, but I really don’t have any other experience with plumbers to compare it to. Overall I feel good about my experience with D&F Plumbing, and would definitely use them for future plumbing needs.

Mark Butterfield

8 months ago

Jason was very on-point for our plumbing emergency. Pertinent updates before, during, and after his visit to the property. Personable and professional. Hope he can help us again when it's not an after-hours call!

Nicholas Studebaker

2 years ago

Be was punctual , professional and left it cleaner than he found it.

Terry Wade

2 months ago

Matt did wonderful work: he realigned pipe, cleaned the outlet pipes, and installed a new faucet. I’m very pleased with the work he did.

Ana Cristina Angermund

8 months ago

My experience was excellent, I want to thank Mr. Randy for his efficiency and competence, excellent service

Stephanie S

9 months ago

James was on time, clearly experienced and professional. He unclogged the drain and gave advice. Happy with his service. On the other hand, I had asked the company to send someone who could fix my faucet also, but the person answering the phone didn't understand my request and so the plumber dispatched didn't have the right tols to work on the faucet. Which means I'd need to have a second visit at $119 minimum if I wanted my faucet worked on.It was $450 to get my pipe unclogged. About 30 minutes of work.

Annie Sexton

2 years ago

Steve was incredibly friendly and great to work with even when there was no leak to be found. Not condescending or arrogant like some contractors, will definitely be reaching out to D&F again!

Adam Rank

3 years ago

I called D and F to help me figure out how to turn the water back on that was accidentally turned off. They were supposed to call me back, but instead showed up within minutes and fixed the problem free of charge. I'm very happy with how they handled this issue and I'll definitely be using them on the next job.

Kaleb Mitchell

9 months ago

Derrick was great. Walked us through our possible choices with the installs. Had good suggestions and explained the benefits of each. Once we chose, he did a great job explaining what he was going to do. Showed us how to use the new system with the water heater and the new features with the sink when he was finished.

Mary St. Onge

a year ago

Joe was a very good professional from D & F Plumbing we are very satisfied with the service he did and would call them back again!

susan Freece

3 years ago

Their Plumber Joe showed up on time and explained the work needed, He not only completed the job as needed but thoroughly explained the cause of the problem but suggested possisble preventions and solutions....Would call them again.
Bob F

Matt OR

3 years ago

Replaced leaking laundry room faucet. I provided the materials. They were fast, courteous, and professional. Unfortunately they were also ridiculously expensive. I paid $370 which included a 10% discount. 5 stars for quality, 1 star for value.

Olivia Dolyniuk

a year ago

Our plumber was extremely nice, knowledgeable, and honest. Amazing work and customer service! However the prices quoted to us we're VERY high. $700 to unclog a toilet, and $600 to replace parts in the tank. This meant we were not able to afford all services we needed, but our plumber was very helpful and open about our options, and we found a way to cut the cost down to $300 (still more than we were hoping to pay, but it was an emergency) for a more minimal service that got one of our two toilets working, and got advice on how to fix the other one ourselves since it was just a tough clog and not a repair. If we had chosen to not have any work done, it still would have cost us $100 just to have them look at our toilets.

Rachel Doran

a year ago

I had to rewrite this, it was a 5 star review beforeThis company has such dishonest billing practices and policies. The new owners are no where near the same. After 8,000 worth of incorrect plumbing I had to hire a new company to come and fix the actual problem for $2000

frances galisky

4 years ago

Charles was a great fixer upper. Was at my door within two hours of me cold-calling the office. Price was very reasonable, less than expected. Great service. We're very happy with this business. Randy was a great first connection via phone.

Quinn Radway

a year ago

Very good to great service. Price seemed pretty high for the amount of work done (less than 10 minutes.)After dealing with less than competent repair people in Portland, it was nice to have a pro here who fixed the issue quickly. We could've actually done the work ourselves, but wouldn't have known what to do.I believe the deal was $750 flat fee for the work. Not a bad day to be in the plumbing business!Would be nice to find some good, honest people who won't charge such high prices. I used to have a mechanic who would routinely reduce the estimate cost when I came in to pay. That was awesome! That's a different review, though.

bonnie

2 years ago

I had called several plumbing companies and no one could come for at least 2 weeks. D&F arranged for after hours appointment and then had a cancellation so was able to waive the fee and come during the day. Randy was outstanding-found the problem with our outdoor faucet, fixed it and answered some other plumbing questions for me. Would hire them again for sure. Very responsive and great communication.

David Bullock

3 years ago

Brittany did a great job of getting the installation we needed set up, and scheduled within 24 hours of my call, even though it wasn't urgent. Joe was prompt, knowledgeable , and thorough. I really appreciated his pleasant attitude and helpful explanations. Will definitely call D&F the next time we need plumbing service.

Hayden Island

4 years ago

The work that was performed was excellent and the communication was great throughout the whole process!
We highly recommend D&F to anyone looking for timely and quality plumbing work to be done.

hopked

2 years ago

Edit:Dont give them your card until after work has been done.They are the only plumber requiring this. Not only did they charge me after not coming into my home but they refused to refund the charge.I have put in a dispute with my card.Original:They said they needed my card on file when I called for a deposit to come look at my kitchen sink. They never came and then they changed my card anyways.Be careful!

Steven Archer

a year ago

Loren was fantastic. We have a newborn baby, Loren came out on a Saturday and got us back to using our water as it was off to the entire house!! Highly recommend their service. Cost isn’t the cheapest but you pay for the quality of the work, plumbing isn’t something you want to cheap out on!! General contractor speaking here. If I would use them on my house then rest assured you can use themOn yours!!

Kathie Cumbie

8 months ago

Frankie figured out the problem and we had a new toilet by noon. Thank you

Jenny J.

8 years ago

Absolute ripoff. It seems to be just another company working their way out of business as fast as they can. Dealing with them was the worst experience with a service provider.After this experience with the company I can only say one thing to this company… Just because you know the trade, that doesn’t mean you should be in business. Before deciding to start a business, you should know there is something called business ethics and fair business practices.I am not going to waste my time and energy dealing with a company like this. Horrible!

Steven Livasy

6 months ago

Very happy with the plumber! The company did a great job I would use them again.

Reid Parham

4 months ago

David was great! I showed him a problem with my bathtub faucet and he was quick to diagnose it. He went above and beyond to track down a supplier who had this niche part in stock. The part is replaced and working like new. I trust in the repair. He was kind, transparent, and timely throughout the process.

KJ Freedman

a year ago

Dylan very clear on what he was doing and why, and how to respond to future emergencies Polite and fine presentation good representative of company

Devin Grindy

a year ago

Their services are extremely high priced.One of their plumbers came out to my house because my bathtub was draining slowly. He said he wasn't sure if snaking the line would resolve the problem, but if he even attempted it, they would have to charge $449. Instead, he recommended replacing/upgrading the plumbing underneath the tub for $1304. I declined both and had to pay a $119 inspection fee, since I didn't have any work done.It's worth noting, I tried to get a quote over the phone before the plumber came out, but they don't provide any quotes over the phone. Only their plumbers can provide quotes after determining the scope of work. Had I known the cheapest option was going to be $449, I never would have asked them to come out.I went to Home Depot two days later, bought a $25 snake, and had the drain cleared in 15 minutes.

David Cohen

7 months ago

I called D&F to install a sink and faucet that I supplied at my small business. They quoted over $900 to install the sink with a 10% discount to bring the total to $832. I assumed that at that price, surely this job would take them 4 hours or more. In reality the job took 2 hours from when the plumber arrived to when he left. I unpacked the sink and faucet for the plumber. No special tools were used. The plumber didn't even mount the sink centered underneath the light fixture or bother to ask if I would like it centered beneath the light fixture. Instead it was installed up against the wall. When asked, he said, yeah...customers usually like it centered beneath the fixtures. My thought: so why didn't you center it or ask if we'd like it centered or against the wall? The caulking was poorly done and I had to redo it two days later after it cracked where it met the wall. I later had to hire an electrician to move the light fixture so that the light fixture was centered above the sink.Understandably feeling that I was robbed by this company I called their customer service and asked for a partial refund, considering that the job took two hours, their hourly rate was effectively $416/hour. They refused and said that they charge flat rates and not by the hour. The representative said that they charge a flat fee whether it takes 2 hours or 10 hours. Irrelevant. It took 2 hours. Furthermore, how often does it take 10 hours and how often does it take the 2 hours? It is clear to me now that they charge a flat rate to take advantage of customers who are either on a deadline and need something done (as I was), or might not know how long a job will take, and therefore it allows them to maximize the amount that they effectively make per hour. It is clear that they charge such an exorbitant rate on a customer supplied sink because they don't have the added benefit of buying a sink at wholesale then drastically marking it up.When given an opportunity to make it right, they refused, saying that they had already given a 10% discount--absurd, like, they were initially planing on charging over $900 for this job!? I strongly dissuade any potential customers from using this service and choose a company that charges by the hour, or whose flat fees come close to aligning with the amount of time the job will take. If given the opportunity, they will charge you over $400/hour for the simplest jobs.In short: this company charges over $400/hr for simple plumbing jobs, strongly recommend looking elsewhere.

Joan Eckert

2 years ago

Ozzy did a fine job. I was extremely pleased. He was friendly and professional. He took the time needed to do a good job. I would use D &F again.

Qian

2 years ago

This company is horrible. Stay away! They are NOT honest! They told me the diagnostic fee is $119 on the phone, then they sent someone to diagnose my water heater. The technician went there and told me the diagnostic fee was $399, but he refused to tell me the details of the issues. When I told him that the customer service told me the diagnostic fee was not the number, then he told me to pay $119. He asked me to get a new water heater which was far more than the market price.

Jill Gilbert

2 months ago

We were having a new toilet installed and the original installers could not finish the job due to a broken flange and it is a very old building so there were complications. I called D & F Plumbing and explained it was an emergency as we only have one bathroom. Within about an hour they sent over Warren. Warren was very knowledgeable about what needed to be done and had to find a part that worked for our old 1927 building. Warren was cheerful and professional and got it fixed for us. We are so happy with D & F Plumbing and Warren.Jill and Blair Gilbert

Lucas Shinkle

a year ago

Arce was really nice. Job took even less time then he predicted

Richard Woodling

a year ago

Ozzy was terrific! I was not at home when Ozzy was doing the work but my wife said he did a great job. She was very comfortable having him there and very satisfied with the results. We highly recommend Ozzy and D&F Plumbing!

Mike Adams

a year ago

Was assured they would be here on Tuesday between 8 and 9 am. I was also assured they would finish the job that day. (6 feet of gas piping). Taking them at their word I scheduled gas company and HVAC company to finish the project that week. I take Tuesday morning off work to meet with the plumber. He arrives 5 hours after scheduled time determines he doesn't have material for the job and sends an estimate, tells me to reschedule and bills my card for 119 dollars. So I missed a half day of wages was charged 119 and have to reschedule 3 different appointments. They promised all the right things but were unable to keep any of them. I would not recommend them.

Cristian Coates

3 years ago

The plumber(Joe) was professional and knowledgeable. He was able to answer all my questions and provide a quick service. I would recommend these plumbers again.

Arden Gibbs

2 years ago

Replaced sump pump. Did a quick, professional job. Trevor was very helpful explaining everything. The girls in the office kept me informed about time got me scheduled quickly and were always pleasant.I would certainly use D&F again and will recommend them.

Michael

a month ago

Brandon came and had to do surgery on our broken toilet, he installed a new flange and sewer pipe, upgraded out water supply line and installed our new toilet. He was very courteous kind and knowledgeable. Would absolutely recommend him and D & F Plumbing!

Jim Randall

2 years ago

Phil D was our service professional. He was prompt, very knowledgeable, thorough, and explained our repair options without any pressure or upselling.

Andrew Aguilar

2 years ago

Trevor was an exemplar of above and beyond customer service. Before getting here he contacted to let me know when he would be arriving. Upon arrival he thoroughly explained the reasoning for the installation and walked through each step as he progressed. Beyond the regulatory estimate work that was given in the estimate he also calibrated all faucet water pressure to optimal efficiency on both hot and cold flow. On top of this he also extended a 10% discount to ensure complete satisfaction for the customer. There was a mix-up with a prior scheduled appointment and Trevor's enthusiasm for the customers satisfaction constituted for this. His service is openly conscientious and should be used as a metric for ideal appointments and all around customer service. Thank you Trevor! Your service is very greatly appreciated sir!

Kathryn Jensen

3 years ago

Steve was awesome! Have used D & F several times over the past 15 years and always have a great experience.

Kendra P

a week ago

Jason was very kind and helpful, we really appreciate him coming the day after we first called and replaced our old, leaky water heater.

Tony Rulli

2 years ago

Our old water heater broke at 9pm at night and semi-flooded our basement. Randy from D&F was out at our house the next day by 10am even though we had never worked with them prior. He quickly assessed the situation and replaced our water heater that same day. He worked super fast, was very helpful with his explanations, and we have running water in the house again! Plus our dog loved him - so bonus points for that :)Thanks, Randy!

Maximus White

a year ago

These guys were really great! The valve for out main water line ruptureda main line and we had to shut off our water. We called a few places that night but no one was able to help. The next morning I did a quick Google search and D&F was one of the first places I decided to call. They were able to come out that evening and within 30 minutes they had everything fixed. They send you a link so can see your plumber coming and know exactly when they will arrive. This was pretty helpful being we had some other things going on at that time, so we were able to move things around.John was very friendly and professional. He took his look around everything and showed me all the fittings and things he was going to use, and described how he was going to fix it. I don't know much about plumbing so it's nice to see these things laid out for me and explained what they do. I felt pretty comfortable with his work and everything works perfectly.The invoice was great too, because it had photos of the work as he went through. The next day my property manager asked if I had any photos before and after and I was able to use those.He probably could have been done even faster if not for the fact we had to wait 15 minutes for the water lines to drain after we shut off the water (our property manager forgot where the junction box was so they had to turn off the water for the entire housing group, and we are at the bottom of the water lines lol).I'll most likely be looking to these guys for any future work because I had an overall good experience with them. Thanks again John and D&F!

Bonnie Cargill

3 years ago

Charles arrived on time and spent only a few minutes. Very fast and efficient. Explained everything to me. Very pleasant to work with. Problem solved!

Dale Sherry Porath

2 years ago

Fast after hours service and Ben was very professional and kind to 2 senior citizens. He made us feel that our leak was important to get fixed and we really appreciated all his efforts fixing our the leak in our very awkward corner kitchen sink cupboard.

Vivian Parker

3 years ago

I called D&F plumbing for a leaking toilet problem, I got and appointment for the next day, Steve came out, assessed the problem, gave me information that helped me make a decision, the work was done in a timely professional manner, problem solved. I am very happy. Brittany, the office manager was very helpful in getting the appointment set up so quickly and easily. I love them!

George Bredehoft

3 years ago

Robert diagnosed the leak promptly and thoroughly replaced the needed parts. He provided excellent, friendly service. I highly recommend him.

Kelly Hendrix

a year ago

Very unhappy, had a leak under house, easy to get to. Paid $724 for maybe a 10 min. job if that, cut an inch of pipe off then reattach to existing shark bite. Apparently did not inspect cut piece to realize crack goes down further than 1 inch. Going to have to have another company figure out how far the crack goes back and was quoted almost half the price.

Bernie Katz

a year ago

Came to my house and wanted over $5000 to install 50+ feet of a gas line. Then wanted to sell me other services without me asking. All their services are over priced. Would not call them again.And the kicker is, they charge $119.00 for the estimate. They must use gold plated pipes.

Barbara Isaacman

2 years ago

We loved Joe Hammers. He was very professional and quite helpful. Although he only came out originally to discover the problems and schedule repairs, when he couldn't find a plumber to fix things today, he stayed and did it himself. We were very impressed and our dog loved him.

Daniel Moore

a year ago

Took the extra time to listen to the situation and followed me through all the experiments I did to possibly figure the problem. They also asked questions concerning problem. They were prepared however the project ended up taking two days but was repaired and the situation was resolved. They also wore masks and maintained the distancing rule. I had called the day before and I had a scheduled appointment the next day. Our plumber was professional and knew what they were doing! This is a good company to contact if you have plumbing needs! Thanks!!

Roz Meade

a year ago

In a crisis, D&F plumbing helped us immensely. Ben showed up early, was very professional and did a great job!

Lisa Gillis

2 years ago

Randy is the best!! Needed a new bathroom faucet installed and he was professional and so easy to work withIn addition, we were a bit on a “time constraint” as we had a guest in our unit so didn’t want him to be without water for to longRandy to the rescue!! Super nice, easy to work with, got the job completed same dayThank you so much Randy! If we ever need plumbing done again at our condo, we will only ask for you BIA DF Plumbing!! Lisa and Bill

Betsy Shand

2 years ago

Ozzy came in and took care of business right away and let me know exactly the steps he was going to do and then he did them. The leaky galvanized pipe valve was cut away and replaced with a new valve in the line. The kitchen sink plumbing leak was solved too. I would highly recommend him and the staff answering the calls made sure that we were connected today for a one-day service.

Jennifer Abeles

6 months ago

Warren was the most professional and genuinely helpful plumber I’ve done business with. He was careful, conscientious and explained things really well. If you can, request Warren. You’ll be in good hands.

Courtney Langley

a year ago

Kevin provided a great phone call experience. Evan was equally as professional and was very informative. I’m happy to support this level of customer service.

Isabel Stock

8 months ago

We recently used D & F plumbing and weren’t initially satisfied with the service however the management here was very responsive, kind and easy to work with to ensure that our needs were met. We will be using this company again in the future because of their great service!

Cindy Barker

a year ago

D&F has always done a great job fixing the plumbing on our 1940’s home and the quirks that come with working on older piping. The estimator gave us good options for fixing a shared kitchen and laundry drain that was at end of life. The plumber that did the work adjusted the installation as he worked through the job and it turned out a million times better than I had expected. All of this one week after estimate and complete in one day. Excellent speed and quality.

James Sartors

2 years ago

This is our 2nd time using D & F Plumbing with Jason. We had a great first experience with Jason when he did our washer and dryer reno to the garage. This time our bathroom shower needed to be fixed and he wowed us again. Professional, kind, explains things, great price, and he always leaves the area clean after doing the job. We will be moving on to the kitchen sink soon, and my wife and I are definetly calling on D & F again, and asking for Jason. He is our go-to guy!

Gilah Tenenbaum

6 years ago

I feared an expensive repair would be necessary for a pipe under the house. It turned out to be an embarrassingly minor problem--crud in the faucet filter screen. Jason B. started with the easy stuff, finding it right away. But here's why the 5 stars. Got the appt quickly; got a call that he was available ahead of schedule; he was polite, professional, asked if there was anything else I wanted him to look at while here; checked pressure & cleaned another faucet screen & left me a spare; wiped counter when done. Sometimes it's just the little things that make you happy to do business with a company.

Maria Fiallos

2 weeks ago

James came out and found the leak in my water system right on target. He explained the whole process while he was working and I had confidence that the leak location he found two feet down was correct and it was. The three stars is because I find D&F's pricing excessive.

Casey O'Day

5 months ago

Had a great experience with the D&F team. Scheduling was easy, with great communication and our plumber Loren was very professional and knowledgeable. Not only did he fix the issue but showed me the steps to fix it myself should it happen again. Would give 5 stars but the price was steep. Loren was upfront with the price so no issue there, just a surprisingly high hourly rate.

Brian Robards

7 months ago

Technician was nice and reasonable. The original prices that were quoted ($750 for outside faucet replacement) was ridiculous given that the parts are $50 on Amazon and the labor was less than an hour. I have no problem paying good rates to skilled technicians, but $700/hr is insane

Kathleen Dingmann

2 years ago

Randy Sosa was professional, knowledgeable, clean and respectful. He performed the work I requested in a very timely manner. I am very satisfied with the results and will reccomend D & F to people I know who need this service. The answering service who booked the appointment was terrific as well

Keith Morris

4 years ago

I highly recommend D&F plumbing!Rob was always on time, courteousand left the job site clean at the end ofthe day!The price given on the estimate wasthe price paid with no change ordersor extra costs.We have used them on two projectsone a major remodel and will use themon our next.

Melody Flores

2 years ago

Joe was amazing!! Super professional and informative for my specific needs. He was very knowledgeable and got my plumbing issues resolved quickly and efficiently. Thanks Joe/D & F Plumbing. Highly recommend!!

Desiree Grosman

4 years ago

D&F plumbing is my new go-to company for plumbing repairs. Living in an older home, it seems there's always a need for a good plumber. When we discovered a leak in the kitchen ceiling, we put off fixing it for years (yes, years)...We finally decided to remodel the kitchen and called in a pro. Not only did they fix the pesky leak, they updated our fixtures and added a deep sink. Awesome work guys!

Esther Eldridge

11 months ago

James came to reinstall the commode after a new floor was in place. He came at the end of his shift, but was quick and efficient. I appreciated his professionalism. Thank you.

Barbara Parker

a year ago

Intimidating and rude not a business I would recommend to any woman.

Chad Friday

2 years ago

On time professional service, Johnny was amazing. Problem solved!

Keith Johnson

a month ago

Run from this business!!!12,000.00 for two days of work and they burnt a brand new 1200.00 tub for my customer. And Said it was tree sap or a water stain!Completely dismissed this issue. Now we'll be heading to small claims court to fix what they could have done in person, if they were professional!The plumber even left a nice note expressing it wasn't his fault! Horrible customer service!Hope this saves someone the same headache we have dealt with!- Keith JohnsonOwner of Johnson General Contractors LLC

Richard Ortiz

4 years ago

Love it nice people great service

Kevin hawk

2 years ago

This is now my go to plumbing company! Called them at 7:00 am and they had a plumber out toMe by noon! He came over in a really cool converted bread truck, ask where the problem was( in the crawl space ). right under my house he went, identifying the problem and fixed it right on the spot. Extremely professional and very very skilled craftsmanship from top to bottom. Jason was fantastic. This is a union outfit as well. Just shows what quality training looks like when a problem needs solved. Thank you D and F Plumbing for your help! Will alway use you moving forward!

Viet Le

2 years ago

Had a leak that started to drip from the ceiling downstairs. We already cut a hole in the ceiling inpin order to try to see the problem before the plumber came. He arrived and looked around in the hole downstairs as well as cutting two more holes in the wall upstairs and still didn't know where the leak came from exactly and recommended replacing two pipes. $1100 for diagnosis which took 2 hours as well as capping the lines, $2800 total if we decided to replace the pipes.

Tara Stutsman

5 months ago

Do NOT use D&F plumbing. I just had a quote for $600 to snake a drain in a utility sink. That is insane. I will never use D&F services again. I made the mistake of overlooking recent reviews about high pressure sales so you don't lose your $119 site visit fee and grossly inflated prices, and am contemplating collecting all of these reviews saying people experienced the same thing and filing a complaint with the state Attorney General for predatory business practices. D&F, if you're going to charge quadruple what other businesses charge, you need to tell customers up front before they agree to the $119 site visit fee, which I'll be contesting as well.

Joe Anderson

4 years ago

This place is awesome. Friendly and nice. The kind of people i like to have around.

Kattrina J

a week ago

Shower faucet broke, wouldn't turn off. We're able to book an appointment and get it fixed same day. Still haven't received a call back from the local town plumbing place 24 hours later. Appreciate the quick honest response. Plummer Ben was friendly, timely, and explained the job well.

stuart teicher

11 months ago

Journeyman plumber Frank Salvatore is excellent!He communicated exceptionally well; listened carefully to my description of the problem; presented a prioritized sequence of repair options; was clear about assessing them & comparing costs; extraordinarily skilled & creative in solving the problem.One couldn’t ask for a more attentive & friendly service provider able to resolve an emergency problem as quickly as possible. D & B plumbing is the only company I’ll ever use.

Kamala Pati

6 years ago

The HOA uses D&F and there was an emergency of a simple clogged non overflowing toilet on Christmas. A person was sent by HOA but my sister was Never told any prices. The plumber took 10 minutes to auger the toilet. The charge was a $90 dipatch fee but the total was $560 dollars. She was never told any figure by the technician. The company hung up on me when i tried to talk to them. They took advantage of a person with emotional issues. Unethical

Dad and daughter dance Burford

4 weeks ago

Very nice technician. He explained everything that was going to be done very well.

Farnosh Ghasemi

4 years ago

It has been 3 month! They keep rescheduling and they never call to let me know. I am the one calling them! 6 times cancelations!
Not happy with their scheduling system and services!

Barbara Hart

3 years ago

I have used D & F Plumbing several times and am very pleased with their work, everything from a hose bib replacement, a new water heater, kitchen faucet replaced, and a bidet. They are very reliable, and reasonably priced. I would recommend them highly.

Brian Corley

5 months ago

Asked the person on the phone what price to expect for replacing a faucet. Told them I couldn't afford more than $500 and was expecting more around $250. Wouldn't quote me on the phone and when the plumber showed up today, he quoted $750 and charged me $119 for the visit when I declined. Buyer beware.

Dana Partida

4 years ago

Very quick and excellent service! My bathtub has never drained so well.

Susan Lopez

2 years ago

I called them for a service because our ceiling is leaking water from our bathroom upstairs. They charge $199. I’m told if they can’t fix the problem, they can patch it. It’s pricey compared to other companies, but I said ok. At least they can patch it. The technician named Ben came, told me there’s water leaking from the bathroom and it’s going to be $1400 to open the ceiling. So, what did $199 get me? Absolutely nothing. He just told me the problem that I already told them. This company is not trustworthy. Do not use them.

Duane Undewood

a year ago

I referred this company to replace a 2” P-trap in a basement setting and set a new shower pan. The certified plumber assured me he knew how to set the shower pan and reinforce it on a cement basement flooring with mortar.See attached pictures of the work preformed. I’ve tried to call them and to correct the issue along with the homeowners. The Neo-Angle shower pan is 1/2” out of level and when we did a water test it backed up into the pan.

joshua foreman

a year ago

Frank Salvatore fixed my leaky sink. Fast and friendly!

Alex Larsson

2 years ago

WARNING - RIP OFF!!! DO NOT USE!!!I called D&F plumbing to get a broken sink drain plug and toilet bowl that wasn't filling properly fixed in my condo. I explained in detail the issues and what fixtures were used and they said they were very familiar with my building.The plumber that showed up said he had never been in the building, looked at the issues for 5 minutes, and recommended replacing everything for over $1,000 which I declined. This felt very predatory and like they were trying to price gouge me.I immediately called another plumber and they came out immediately and fixed the drain plug and toilet in less than an hour for $170.D&F then charged my credit card for their service fee of $119, which I disputed with my credit card company and won since no services were performed.Fast forward 4 months later and D&F's AR team has been harassing me stating that they are going to send me to collections if I don't pay. Needless to say I don't want to ruin my credit so after being harassed and pressured I went ahead and called to pay.After giving the AR person my credit card number I was told that I was also going to be charged a penalty for making a dispute with my credit card company. Extremely predatory.I have submitted a complaint to the BBB and will update this review based on the outcome to protect people considering using D&F in the future.

Sarah Curtis

a year ago

Our tech, Warren, was amazing. Prompt, respectful, honest, good communicator. Even saved us over $500 by letting us know some of the service ended up being not needed. Give that guy a raise! Will use again any time, highly recommend.

Mallory Ramsey

a month ago

Phil was a very professional and thorough while explaining options. I will definitely call D&F again for future plumbing needs.

Jacci M.

2 years ago

I am not a novice to plumbing repairs. I own several properties for many years and have had everything from a simple leak in a shower to a main water line replaced. The amount that I paid for such little work is horrific. When I called, they stated that the job was harder than they initially thought, and told me it would cost me even more to have them come out and finish what I paid them to do, but would not credit me a dime in the work they haven’t actually done. It cost me $1037.50 for less than an hour of work total. (They came out twice, but even two trips fees + one hour work doesn’t add up to what I paid.)

chubinpdx

a year ago

Excellent and very fast service. Extremely courteous. Pretty expensive to unclog a drain (425 bucks) but I would still use them again.

Melissa Donnelly

6 months ago

Great experience from start to finish. Quick response- didn’t have to wait, staff very knowledgeable, we didn’t feel like we were being sold on something that we didn’t need and helped solve our situation. Thank you!

S Bradley

a year ago

As expected, professional service.

chris c

2 weeks ago

Honestly I wish I didn't have to call a plumber to fix a clogged pipe - but all things considered I am very happy I called D&F Plumbing... It wasn't cheap, but the tech Jason was able to come same day, when he got here he took the time to root cause the problem. He was also friendly in explaining the problem and showing me what the best solution was. All in all, Jason did in 2 hours what would have taken me a day to even google search which equipment I really needed to rent (if I could rent it at all).So overall a bummer of a day, I had to call - but if I had any other plumbing issue D&F would be first on my list to call back.

Colleen Spurgeon

9 months ago

Responded immediately. Evan was personable and went over the needed repair, then gave me a quote. Very reasonable price. He had the repair completed and cleaned up in just a few hours, then called me to let me know how it went. Great service. I will recommend D&F Plumbing to anyone that needs a plumber. Thanks.

Pam Wasson

10 months ago

This is the second time I’ve had D&F come to my home, and Randy was great. Super professional and so fast! And when he was all finished, I couldn’t even tell he’d been here - so neat and tidy. I really appreciate the attention to the details.

WA Henderson

2 years ago

Completely satisfied with Ben’s work. Especially appreciate his overall review and recommendations regarding my plumbing. Thanks!

Ashlee Hockett

a year ago

John did a fantastic job of just getting our toilet installed and running. He was knowledgeable and informative. I felt comfortable with the whole process.

youngdl12

10 months ago

Phil provided great service!!

Jeremiah Hoaglund

4 years ago

Aaron Beeby did some plumbling work. He was informative and made “ plumbling talk” understandable to someone who doesn’t know much about plumbing. Very nice and respectful.

Charlie Baker

4 years ago

D&F Plumbing did a phenomenal job fixing my leaking garbage disposal. Rob came out promptly, was kind to my mother in-law, and did great work. Heck, he even petted my dog. These guys are good. Use 'em. D&F Plumbing and ask for Rob. He's a winner!

J Martin

2 years ago

Ozzy was very professional and helpful.

Ok Cool

4 years ago

The plumber showed up an hour earlier than scheduled, and then complained to me about it, when I told him we had an appointment time set between 10am-12pm he told me that they don't tell him that stuff. W/E not a big deal. He looks everything over without saying a word to me, then starts writing and then shows me what he's quoted for the project which was over $600.00 to snake the toilet!! Thats absolutely nuts! I paid him the dispatch fee, and then he left. We are going with Mr. Rooter instead.

Ruby Christina Bauske

4 years ago

Charles did a great job on a stubborn clogged kitchen drain in an older house. That old plumbing needs finesse, and he has it. Highly recommend!

Kris Aguilar

2 years ago

I had a leaking pipe under the house. After calling six other plumbers who did not return my call, I called D & F. I was grateful they could fit me in the same day. Ozzy, the tech, was on time. He was polite, friendly, and amazingly cheerful about having to crawl under the house, and work in four inches of water. The job was finished in less than an hour. I can sleep easy tonight. I had a terrible sleep last night, because I didn't think I could find someone to come the same day.

Ray Streahl

2 years ago

Wayne showed up on time. He was friendly and knowledgeable. It's also great to receive such amazinhg service from a fellow veteran!

Bryan Tervo

2 years ago

Only plumber that said they could see me same day after calling at least 6 companies. Came promptly, actually early. Wayne was very fast and friendly. Expensive, but I’m grateful they could come the day I called and get it done so quickly and done well.

Connor Grosshanten

a year ago

I called 4 separate times for an emergency situation and waited all night for someone to get back to me. I had to call yet again the following morning to get through to anyone. Unacceptable for a 24/7 plumbing service. The plumber that came to help me was fantastic. Truly great. Ben, if you’re reading this, you rock. Things were great until I got hit with a $600 bill to replace one plastic piece behind the toilet that took all of 5 minutes to replace. Seriously? How is that not price gouging?

Steven Smith

a week ago

I work for a general contractor in the Portland metro area. We do a lot of home repairs mainly dealing in dry rot. Every once in a while, a guy does hit a pipe with a nail in this case it happened. I googled around and found the D&F are other plumbing company that we us couldn’t make it out to us. Keith was so professional and on board with everything I was saying he was able to schedule Eric to come out. Eric did a awesome job. Got the repair done fast and quick so I can go back to work, Brad called later to check up on the the job just to make sure I was satisfied with the work. I told Brad I was very satisfied. I told him Keith had excellent customer service skills, and I’ve been in customer service since I started working at a young age. All three of these guys made a good team, executed the job in good timing and it was worth every penny. My boss was so impressed. He added them to our list of contractors to use from here on out I’m only using D&F good job guys you knocked it out of the park. I was impressed. My homeowner was impressed. Even the homeowner said if he needs plumbing done in the future he’s calling you guys. If I could give six stars , I would.

Joe Blunk

2 years ago

Excellent service, but very expensive for five minutes of work.

Chris Calarco

4 years ago

Charles was fast and communicative and fantastic. Great service.

Barbara Pommier

a year ago

Very hardworking and polite .

Quang Nhat Truong

2 years ago

the worst service that I have experienced. I had an appointment with them on Wednesday from 8-10, so I need to take a day off. 10:30 I called them to ask why they still did not come yet. They told me that they will come in 1 hour. 2 hours later, I called a gain and they told that they will come on the next day. Cool. On the next day, they came. At first, they sent me an estimate that was $2130. I'm ok. After that, they told me that it's changed to $3123. I did not agree with that, they charged me $119 for taking a picture of my vent pipe. I was totally not satisfied with it and called customer service to refund me. They told me that they can not refund. Okay :/ What a nice company.

jan Harvey

a year ago

A great day to have him come so fast to save us from a clogged main drain. Water all over the basement and we couldn't fix it. Thanks for the quick repair.

Michele Wier

2 years ago

Johnny was great, again, and now we have a new brass fitting so we can drain our water heater ourselves. He was on time, quick, thorough and fun to chat with. If we need any plumbing help in the future (hopefully we don't) we'll definitely use them again.

Aaron Kirk Douglas

4 months ago

My gutter downspout was clogged in the pvc pipe about 2 feet off the ground next to the house. I had just had new gutters and downspouts installed about six months ago. Apparently someone stuffed part of a trash bag in there around that time. The bill was about $1500 for a three hour job which seemed a bit on the high side for cutting a pvc pipe, removal of the trash bag, repairing the pvc pipe and reconnecting the downspout.

Jeff Dunn

2 years ago

Excellent service. Ask for Matt - he is amazing

Robert Dilday

3 years ago

What a great family oriented business to work for. It is a privilege to work next to such skilled tradesman. And a privilege to use my skills through D&F Plumbing to help our wonferful customers who ate in need.

Jg Miller

a year ago

Robert and John both professional, communicative. John has a lot of experience, fixed the problem easily.

Brenden Hyde

a year ago

Working with D&F Plumbing was a dream. I had recently tried to get a number of different plumbing companies to come out to Forest Grove, but nearly none would, and the ones who would were quoting us a wait time of 3 months. D&F made things happen quickly and efficiently.The plumber we worked with was named Warren. He was timely, professional, and answered all of my questions. He gave me practical tips for extending the life of our existing plumbing and showed me how a number of things worked around the house.The service we received was a combination of a shower repair and a toilet installation. Warren mapped out exactly what needed to be done and explained it all in great detail. He finished quickly, and our shower is better than it's ever been, as is our new toilet.I really appreciate that D&F does a full inspection of your house's plumbing, both inside and out. They give you a very good idea of which parts need the most maintenance. It also alerts you to potential catastrophes you might not even be aware of.Overall this was an amazing service, and we will definitely be using them for our next plumbing project or repair. I recommend you do the same.

Kay McCurdy

6 years ago

D & F efficiently and reasonably completed plumbing needs at my condominium. Sometimes condos can be challenging to other plumbers but D & F knew just what to do and did it!

Chris Hall

a year ago

Excellent service from Phil!

Sherry M

4 years ago

Very friendly from the moment I called. Quick date for an estimate, Aaron was knowledgeable and patient as we tried to figure out the best and most affordable plan. We're excited about hiring this company.

Bill Potter

3 years ago

They answered my call in person on the weekend. Jenny was very nice and helpful in scheduling and pricing. The plumber who came out, Phil, was very professional and walked me through every step of the way. My water heater was up in running in about an hour.

R Tayor

4 years ago

Very prompt service, efficient and friendly!

Jim Baldwin

4 years ago

Prompt, courteous, honest, gave us a much better experience than the first plubmer we had. Highly recommended!

Bill Hollway

6 months ago

High pressure sales, high prices and poor work quality. D&F charged $1,100+ to replace a 2 ft. PVC line and hose bib. The job took an hour to complete. Shutoff valve installed in a way that doesn't allow me to cleanly close off the crawl space. D&F recognized that I was desperate and took advantage of the situation. Stay Away!

Ed Alleman

9 months ago

No complaints about the tech sent. Professional, knowledgeable, quick. Disappointing that the company didn't do weekends so I had plugged plumbing for days. 5 stars for the tech. 41/2 stars for the company not having weekend service. Call them anyway. They are good.

Becky James

3 years ago

Great experience with D & F Plumbing today. Charles was fast, polite, a clear communicator and accomplished what we needed. Thank you. I would recommend D & F Plumbing.

Erna Walter

2 years ago

The plumber who came, Wayne Emerson, was so amazing. He knew exactly what the problem was and wouldn’t leave until the problem was fixed.. He was very informative and helpful in answering all my questions. I will definitely use D & F again!

John Monahan

2 years ago

Joe was really efficient and did a great job 5 stars for Joe.

Renae Bell

a year ago

They were professional, organized, informative, helpful, timely and friendly. Phil arrived early in fact, was very helpful, efficient and wore a mask! 👍🏼 (the price seemed super high but what can you do? A leak would be a gazillion times more costly.) 🤷🏼‍♀️

Richard Foat

11 months ago

Chris, our plumber, was awesome. He was friendly, knowledgeable and understanding. He did our job with no issue whatsoever (about 25 minutes), reviewed his work with me, and gave me guidance on some related questions. We were totally happy with Chris.I did, however, have a problem with the pricing structure of the company. Initially Chris plugged the details of my job into his system and it spit out a price of over $1200 to replace a temp control handle and a cartridge, both provided by us - that’s obviously an astronomical price for what we were asking to have done. Chris explained that they are a flat rate company, so they don’t charge by the hour like most. Ultimately he was able to make a phone call, and whoever he talked to allowed him to come down to about a third of the price as initially quoted.Would I hire D and F again? Maybe for a bigger job - they definitely seem to know what they’re doing from a plumbing standpoint. But for a simple fix, the flat rate pricing model felt almost predatory to me, given that I had to pay $120 just to get them to come out (the $120 then is applied to the price of the work when the work is approved). It would have been a shame to pay $120 just to say “no thanks” to a crazy price, and I definitely would have had a horrible taste in my mouth if I paid $1200 dollars for what turned out to be 25 minutes of actual working time using parts that I provided. As it stands I only have a slightly yucky taste in my mouth for the hoops we had to jump through to get the price to a somewhat reasonable place. That’s a crummy position to put your plumber in my view…So, save the small stuff for someone else and maybe hire D and F for the bigger jobs when the flat fee model might make more sense…

Len Stevens

2 weeks ago

Daniel and Frankie replaced and fixed two exterior hose bibs at our residence. They were professional, knowledgeable and courteous. I will contact D&F for our future plumbing needs.

J s

a year ago

Amazing and prompt service! Mike Barrow was knowledgeable and quick with the repair. Highly recommended service technician!

Ian Whitmore

a year ago

D & F saved the day today, after being abandoned with dripping pipes by another plumbing company for 2 days they came out and fix the issues I was having and then some. Dylan was amazing and really informative.Four stars only because the cost was a surprise but from an emergency standpoint manageable. This was my first time working with a flat rate plumbing service.Highly recommend for urgent/emergency jobs!

Frank Putnam

a year ago

Pressure on new faucet dropped to near zero. Frankie arrived and was persistent in identifying and solving the issue. He was personable and professional and got the job done!

Kim Stone

a year ago

Loren was very friendly and professional. In addition to completing the faucet repairs that I needed, he showed me issues with the plumbing in my old house that could become a problem in the future.

Meghan Meehan

5 days ago

I have worked with D&F plumbing a few times now and every time they have been very professional, on time, and have provided great service. I have used their services to fix a toilet, help unclog a drain in my basement floor, and I'm going to use them to permit and add a toilet and sink to a big closet in my house so I can make it a bathroom. I have worked with Arce, who was really great at communicating and did a great job. I also spoke with Seth on the phone a few times, and he was awesome at talking me through the process and answered all of my questions. Will hire again for sure!

Claire Bernardo

10 months ago

This company is so expensive, I can’t review their work because they quoted twice what another companies quoted for exact same small job, plus they charge $119 just to quote so lost $119 in a matter of 15 minutes, so frustrating! Tread carefully!

Russ and Victoria Nickels

9 months ago

S& F Plumbing came right away to see the problem and make a bid. They patiently waited while we got our finances together. Then made the appointment in a timely manner and got the job done. Warren was very professional and the hot water heater not only works well but was brought up to code. Definitely recommend them! And will use them again in the future

Dan Eldrenkamp

2 years ago

Phil did a great job of repairing a leaking kitchen sink drain! He explained exactly what he was going to do and was upfront about cost for services.

Toni White-Vorst

a year ago

Our garbage disposal decided to die on a Thursday night. I called D & F plumbing on Friday morning. They were here by 2 PM, and by 4 PM we had a new garbage disposal replaced, hooked up, installed and working. Highly recommend.

Nicolas George

a year ago

NO CALL - NO SHOW! They made an appointment with us to snake our pipe and replace under the sink pipes. The person who came seemed professional and courteous after coming for an after hours appointment. They gladly took our money and promised to try to get us in early as it was MLK weekend but there was no follow through. So disappointed in this local business.Three Mountains it is!Then the next day after the appointment that was missed for NO GIVEN REASON- they called trying to collect more money.

Elizabeth Downey

a year ago

Late Thursday night we had every renters nightmare… A clogged toilet that was backing up into our bathtub. We tried every online hack to unclog the toilet and tub but finally gave up the battle. I called D&F plumbing at 6a Friday morning to schedule an emergency service appointment at 5. Not only did Arce (our hero) arrive early but was professional and kind during his inspection. He was clear and thorough when talking through the quote with possible outcomes. I was home alone and cautious about having an unfamiliar person in my home with me, despite this, Arce immediately made me feel respected (ran back to the truck to grab a mask once he saw me wearing one) and comfortable. To me, the prices are a little high but well worth it for the level of customer service and plumbing services.

Kathy PDX

2 years ago

Evan Brightman and Phil (last name?) did an excellent job. They were personable, knowledgeable, and very skillful in putting in the plumbing for the new bathroom in our basement. I felt like D&F's price was quite fair, and that the work could not have been done more professionally.

Alec Guinness

3 weeks ago

I needed an estimate and gave them a ton of information for my inner NE Portland house. They charge a $119 for estimates - I was reluctant, but okay I was in. But the kicker is that they needed a credit card on file before the estimate, I am not game and was out. I had to say that I was out. I spent about 20 min on the phone and they seemed very corporate. My issue isn't an emergency so I decided to not do terminate the appointment.

MARGARET WALKER

a year ago

Scam. I called to get an estimate on price of replacing a sewer line. I was getting 3 estimates. They were the only company to charge a fee to come out to do a bid. I thought that the $119 fee was to pay for the actual work needed to do the bid. When he got here, I was informed that it would cost me another $400 to actually do the camera before they could do a bid. I refused the other companies did this without cost. At that point he left and I had absolutely nothing to show for it! When I called the company directly to complain, I was yelled at and talked over by a very rude man. Beware!

jason allen

2 years ago

D&F's business model is a pure scam. The best thing you can say about them is that they will come at a specific time on short notice. It costs $99 for them to show up and quote a price between 4 times and 8 times what any other plumber in town charges to do the same work. Check this out: $800 to set a toilet (a half hour job), $500 to install a lavatory faucet and $609 to install a kitchen faucet. This is labor only. Unbelievable. And the tech said this was a their bulk discount price. What?Don't even bother with your PR response to this review unless you are ready to specifically address your OUTRAGEOUS pricing which in and of itself represents taking advantage of unsuspecting or vulnerable Portlanders.

Xuan Sibell

a year ago

Our water heater decided to bite the dust after 18 years of trouble-free service. It was installed by D&F then so we did not hesitate to call on them again. Just like before, amazing service all around. Thank you to Joe H for your work and taking the time to teach us the nuts & bolts of our new heater, and being so kind to my crazy old dog. You are awesome 👏

Jordan Lund

2 months ago

4th time calling them since buying a new house. 1st was to fix an amature install on a utility sink, 2nd to install a garbage disposal, 3rd emergency toilet disaster. Now a busted outside spigot feeding a hose and the sprinkler system.Each time they were fast, responsive and totally professional.

Jan MacWilliams

a year ago

Warren was on time, knowledgeable, responsive to my needs, got the job done, and was very pleasant to be around as well.

albert smith

a year ago

They never did anything to find and fix the leaks They dug with a shovel 2 es 5 FYI trenches that were 12 in wide across the pipes and that is all they did all day Thursday. They were supposed to have the leaks fixed Thursdays u but tried to scam me by saying they would have to replace all of the pipe to the meter at a cdt of 8500. They were com men

Peter Hohn

3 years ago

Steve got here quickly and did the work well. He explained what needed and didn’t need to be done.

Steven Gouz

2 years ago

Marc was extremely knowledgeable and was able to locate and fix my dripping shower spout. He also gave me invite to why I’m having pressure and discoloration issues. When it’s time to repipe the house I will be calling D&F and requesting Marc to do the repair. Thank you very much!!

Pam Sadewasser

a year ago

James was very nice.

Marty Mehr

2 years ago

Phil was great, fixed our problems expeditiously and succinctly. Will definitely want him for our next plumbing problem

L C

4 years ago

The plumber was very pleasant, clean, efficient. If I'd had the time to obtain bids for the work I needed between a few businesses, I might have paid less, but sometimes you get what you pay for and cheaper is not better in the long run. Overall, I'm happy with the services today.

Josh Salinger

2 years ago

Ben was great, appreciated his expertise and even though it was late and the clog wasn’t easy to sort out he got to it and took care of us. Left us with a good referral for a clean up crew afterwards.

Rachel Game

3 years ago

I didn’t end up using the company as I felt they were over priced. The plumber was 3 hours early and was nice and professional. If money is no issue I’m sure they would be great to work with.But I was quoted $265 for a job that I ended up doing myself in 10 minutes. The plumber said it would take him about 20 min, he was honest and told me what the issue was and perhaps felt a bit sheepish to give me that steep quote.Not sure their hourly rate but my quote would have been $795 an hour. Plus a $119 call out fee, which they did say would be waived via a special offer if the plumber did the work that same day. I paid the call out charge and thanked the plumber for stopping by.

Bradley Boland

7 years ago

Have worked numerous times with these guys. They are quick, fast service and reasonably priced. I would highly recommend Sandi and her crew.

Kathy White

a year ago

Dont do business with these people.. Very rude people. Called Tuesday morning for emergency call$199, called back 20 min later and cancelled, said they would adjust the charge to $119 appointment for Friday. This was never done , then they wanted to charge me $600 just to attach the washer hoses. He did nothing to investigate why the water was not shutting off, although I had it shut off myself after alot of work myself

cathy kirscher

a year ago

I have a toilet that is not filling. The plumber who arrived immediately wanted to rebuild the inside of my toilet for over $500 and recommended changing out the lines for an additional $400 plus. The third option was changing out the Toto toilet for an American standard toilet for over $1100.I asked if he could first check and clean the fill valve as the instruction manual suggested. That didn’t work so he recommended replacing the fill valve for $419.99. I signed for that but the toilet still didn’t work.The toilet is filled through a cistern, which the plumber was not familiar with at all. He spoke with his supervisor and told me he was not even sure his company could help with a cistern pump replacement if that was what needed to happen. He also told me that the company, according yo his supervisor, would only charge me the assessment fee of $115 since they were not able to fix the problem.I called three times this week to get this resolved and spoke with a very rude manager who did his best to talk over me and tell me that the $419.99 charge stands because I signed for it. Do you think I would have signed for that much expecting no resolution of the problem? I am asking my visa company for help resolving this next. Beware of this company. Bad business practices all around on this job.

Krista Kok

a year ago

Our toilet was actively over flowing, the plumber that came to our house and didn’t go into the bathroom where the toilet was located. He then quoted us an outrageous number, saying they would be able to snake a different toilet, we asked if they had a way to empty the overflowing toilet and snake the toilet and he said that wasn’t possible. He told us he was just here to “give an estimate” and the dispatcher knew we had an urgent situation.I was then charged $214, the tech didn’t go in the bathroom. He only gave us a quote.Very frustrating and expensive experience.

Leo Schuman

5 months ago

Yikes. They quoted $2,700 to install a new water heater, or $750 to repair. Two local competitors quoted $1400 for new or $170 to repair. Proceed with caution and a big, open wallet.

Tony Spezza

7 years ago

I broke my kitchen facet on a Sunday. I called Sandy at D & F and she sent over Mike. Mike was well dressed in uniform and well spoken too. He explained the fix the process and the price very well. He gave me several options for repair and also recommendations for replacement. I choose to replace it with a part that was not on his truck. Since I had met him that day I left the door unlocked and went to work. I was great to be able to trust a contractor enough to do that. They got the job done and at a far price. Thanks Sandy thanks Mike..

David Rutsala

2 years ago

Just the best! Had a plumbing problem at 12:30. Called D&F. Had a plumber at my place at 1:05 and was done by 3:30. And all that on a Friday afternoon. The plumber, Robert, was wearing a mask and gloves. And couldn't have been nicer. Never once did he suggest he couldn't get the work done that day. When he needed a part, he just went and got it. Also, when you call D&F (during normal business hours) you get a real person at their office. Not an answering service. Forget other plumbers in the Portland area. D&F are the only plumbers you'll ever need.

Alex Mauritz

a year ago

I don't typically write reviews but feel compelled in this instance. Here's a recap of my experience.I needed an (already paid for) garbage disposal installed, sink line flushed and a couple minor toilet parts replaced. When I called D&F to get pricing info, the receptionist declined to provide an hourly rate and said billing is by the job with no further guidance. He stated there would be a $119 visit fee which would be waived if I move forward with their services.I trusted the estimate to be provided by the plumber would be reasonable and scheduled a visit. The estimate came to $2.2k which is 2-3x what it should have cost. Unnecessary parts were quoted and apparently their hourly labor rate is $300. If I would have known this was their rate from my first call, I would not have requested a visit.The plumber was a very nice man but this experience left me wondering how much business this company generates from collecting $119 visit fees when customers are shocked by the quote. They should provide more transparent pricing upfront to avoid this. Would not recommend.

Dustin Gebhard

3 years ago

Great work, came same day and got the job done. Leak fixed. :)

Boatn Fish

4 years ago

Had a water pipe break with the cold weather, called D&F Plumbing, Aaron came out within an hour and had it fixed the same day, no hassle experience and also upfront with the costs. Thanks!

Karen Esterholdt

a week ago

D&F has been the go-to plumbing company for my family since they began in 1927. That's 3 generations of us who've lived in NE Portland. First my grandfather, who had a business near to D&F in the 1920s, then my father, and now me. These people are reliable, and the technicians they send to a home are always people you can be comfortable with. When they do the work, you know it's been done correctly. Very happy they've now added heating and cooling to their repertoire. Most recent work they did for me was to get my AC back on speaking terms with me before some very hot days.

Steve Magistrale

a year ago

Phill was the consummate professional through the course of the work performed. He was prompt and very effectively communicated the scope of the job and the timelines for completion. He was very thorough and took extra care to mitigate any damage to my recent new landscaping.Was a pleasure to work with and feel your company has an extremely valuable asset in Phill.

Jason Zellick

a month ago

Called 4 companies. D&F was the only one to respond and schedule right away. John was professional, friendly, quick, and efficient. Offered great advice and showed everything along the way.

sanne manders

2 years ago

Johnnie Walker is a pro! Keep Plumbing!

divided by Zir0

2 years ago

80/10, absolutely amazing!!!! I wish I could give more stars.I was dreading having to call a plumber because ew, hold music, ew, new person in my home and ew, expensive! Luckily, the phone was picked up upon the second ring and I was surprised as what a painless experience it was! The operator was very nice and assured me that Joe Hammers was going to be arriving the next day.Joe arrived on time and immediately seemed like a long time friend while also being very professional. I will be eagerly recommending his work to family, friends, neighbors, anyone who needs anything plumbing related done. Not only did he show me how to mantain the work he did, but also gave great advice for my next steps in home improvement. My super old house will eventually be neeing a full pipe re-do, and I'm almost looking forward to it because I already know exactly who to call for the project. :) Pricing is great, work was quick and he didn't try to sell me on anything I didn't want or need.Again, amazing work. Thank you, Joe, for answering all my silly questions and I look forward to working with you again!

M Ballard

5 months ago

We contacted D & F Plumbing the morning of Feb 27th in need of a drain cleaning for our pending home sale and let them know we were working with a pretty tight timeline to get this resolved to prevent the sale from falling through! To my surprise they had James S. onsite by 4:30pm the same day! If you've tried to hire plumbing you most likely are aware most companies are weeks in not a month + out!Our plumber James was awesome -- friendly, knowledgeable, happy to help, provided advice and talked us through what he was doing every step of the way! In most cases when you have to call a plumber it's typically a pretty stressful time but he made this as painless as possible and was so kind.Thank you D & F for painless and quick scheduling and a big shout out to James for his stellar customer service! Given my great experience I will certainly be calling them in the future for any needs!

Jim DeMarco

3 months ago

Completely incompetent. Do not use this company. The service man did more harm than good. Now what should have been a simple repair will cost me far more to replace the parts he broke. Yet they still have the nerve to charge for a service call!

Brenden Monahan

3 years ago

Steve quickly diagnosed my plumbing problem and offered me tiered fixes that meet my needs and my budget. I use D and F for plumbing services in all my home and rentals because I'm always impressed by their workmanship. Also, you can't go wrong keeping your dollars local and they're a family owned operation.

Sandy Giffi

a year ago

We were very pleased with the service from D & F plumbing. It was easy to make an appointment and they communicated clearly when the tech was due to arrive. Ben did an excellent job in resolving our leak. We are happy to recommend D & F plumbing to others who might need their services!

Paul Silverstein

3 months ago

Excellent work and great service!

liviu niculcea

2 years ago

Called DF plumbing and they showed up literally the same day. Aaron was knowledgeable and answered all of my questions. However while they did attempt to fix my plumbing issue the fix didn't correct the issue I had.

Elizabeth Rothery

10 months ago

D&F came through as always. Warren was on time and professional. Explained multiple options for the repair. Answered all my questions before he left. D&F is the only plumbing company I call now.

Jacob Hill

a year ago

If you're looking for plumbing, than stay away from this company. I was quoted $380 for the first 2 hrs of work and each additional hr at $180. This was an emergency after hours saturday (mid-day) and it was kind if hard to find someone. I would have kept calling around but I waited a couple hours for them to show up based on their quote, but when they got here. He came up with a 1600.00 cost. At this point, it was crucial to get the work done, which was literally 3 feet of running plastic pipe line from the base of the floor to the new shower valve he put in. ( No other cost, that was it!) It took him 2 hrs to do the work. I felt totally robbed and taken advantage of! I had no choice but to sign to agree to the charges because I was running out of time to do this. I called and talked to the manager and explained to him exactly what I was quoted on the phone and he even acknowledged the person was wrong. I pleaded and tried to get empathy for this charge so he could take off some of the amount maybe, but he simply didnt care and the first thing out of his mouth was; you signed a contract. Now, I own a business myself and that treatment and dis regard for a client is absolutely disgusting. If you have plumbing work, do not call this company if you have an emergency. Complete waste of time and a rip off! This is not a review for the worker. He was a great guy.

DNA Smith

a year ago

Ozzy did an excellent job. He was courteous, professional and took great care completing the work.

David Setter

a year ago

Ozzy did an excellent job replacing our water heater quickly and professionally. I recommend this business.

Chad L

a week ago

Had an emergency plumbing issue arise Sunday night. D & F Plumbing was able to get me on the schedule first thing the next morning on Monday. They arrived on time, were responsive to my needs, provided amazing quality of service, and helped me understand what the underlying issues that led up the the problems. I'll definitely be leveraging D & F Plumbing for al my needs moving forward. Loren & Arce were amazing to work with!

Mike F

3 months ago

I feel like D & F scammed me after charging me $119 to come and verify what I already told them over the phone. Refused to provide pricing up front and quoted me a ridiculous $600 to snake a shower drain. Went with Three Mountains Plumbing instead for the low price of $99.

Guy Snyder

6 months ago

Warren was very pleasant and totally competent.

Ernest Tanner

2 years ago

We needed a vent pipe moved, the lines to the kitchen from the hot water tank and main line replaced and the drain moved about a foot. We called a number of places as it needed to be done quickly. D & F Plumbing said they had a plumber available on Monday to do the work. When Monday came, a man arrived and we reviewed what was needed. He was a pleasant and knowledgeable man which was appreciated. So i went back to work (at our home). About 30 minutes later he said he had everything ready and proceeded to give us the cost of the work. Turns out that he was only preparing an cost sheet, not doing the work. So now i have to push our contractor out a day plus pay about double for the plumbing. As we found another contractor who could do what was needed for half of D&L’s bid, we canceled. They then told me that i would need to pay $119 for the estimate. When i called them, I was quite clear what was needed and that I needed the work completed today. Had they done that, I would have gone ahead and paid for the plumbing to be done today. But to charge twice as much for a straight forward job (plus my cost for not having to put off the contractor) is unreasonable. I never asked for a bid and had I been told that that was what they would do, I would have moved on to find someone to do the work today. (They get two stars because the person who came out was knowledgeable.)

Heather Frymire

2 years ago

For a plumbing issue it was a good experience. The women that answered the phone was friendly and provided sympathy
. We were helped the same day. Ozzy was great. I would definitely recommend D & F Plumbing. Ask for Ozzy!

Sandra Coveny

3 months ago

David was amazing! Explained everything and worked hard to get the problem solved!

Nicole Prothero

2 years ago

Joe was very professional through the whole process. He gave me an estimated before starting on the project. He was very considered of the space he worked in. We have hardwood floors, so he taped the work area with plastic, to protect the floor and walls. Joe worked quickly and knowledgeable to find the problem, and fixed it. He was very careful in removing the the plastic covering and all the garbage dry wall, he even went the extra step and wipes the whole area of the floor. Joe came in under the estimate, that was a very much appreciated. It was absolutely great working with Joe.

Jean Schifferns/Nussbaum

a year ago

Plumber was quick, pleasant and efficient. He also helped us figure out a billing snafu.

Donna Hanson

2 years ago

We arrived home after being gone for 3.5 months. We turned the water back in the could gear water gushing in the crawl space. Da da. Here comes D&F Plumbing to the rescue that afternoon. Great job but extremely expensive.

Sandy Doud Macfarland

a year ago

DO NOT USE THIS COMPANY! They do not charge by the hour, they charge by the job. The replacement of my shower cartridge ($60 part at Home Depot which was not in their well stocked truck) should AT THE HIGH END cost no more than $400. They charged $750. I tried to contest the bill and they were inflexible about it. As far as I'm concerned they owe me $350. I will never use this company again. Also, I was on hold for 15 minutes before I gave up. I finally got through on the 3rd number I tried. We treat you like family is totally false advertising. They are out to gouge you with unreasonable prices. DON'T USE THEM.

Marina Vile

7 months ago

Kurt was amazing and spent thoughtful time repairing our concern and explaining our options for the future. The entire team was very kind and prompt and will be my first choice moving forward.

ginny pringle-willard

a year ago

I’m not sure what to list this as because what I call a pipe Robert referred to it as a stack...this work was done efficiently, unfortunately it was not the actual problem to the outdoor sewer line...being a single, fixed income person I could not afford the price quoted to continue with the repair and did not feel comfortable without another bid....and so I obtained another bid which was considerably lower, still expensive, so I will not continue with D&F to do the repair....Robert & Evan were very professional and kind and I appreciate the work they did and realize that these jobs are very time consuming and laborious...thank you...

Jacquelyn Martin

4 years ago

Aaron did a terrific job replacing a burst pipe in our basement. He stayed busy the whole time, answered all my questions, and even did a couple extra bits while he was in there at no extra charge. Service was prompt and price was reasonable. I would hire him again.

Barb Rowan

4 years ago

Rob was enthusiastic and shared his knowledge and got right to the project efficiently.

Tracy Hurst

6 months ago

Ben was Awesome! he not only resolved my plumbing issue he educated me on what the issue was and what was needed to repair this issue. Most importantly he was professional, efficient , and friendly.

David H

3 years ago

Highly recommend choosing a different company to do business with for several reasons. To start, they will misinform you of what they will charge you. I called for a simple sewer scope to be done to cost $119, which is about average or a little high for the industry. We agreed on a date and window if time when a plumber would arrive. The day of service to be done they called and canceled and said they were all booked up. Rescheduled for the next day during a 2-hour block from 10-12pm. The company made no effort to call me to let me know they would be extremely late. I called them at 1130am was told plumber was finishing up a job and should be on his way shortly and said he should have called me by now. Advised of no calls made. This plumber did not arrive until after 1pm…again not even a phone call by the office or the plumber. The plumber walks up and has no idea why he is there. I advised him of the requested service and attempt to charge me over $450 for a job that would take about 15 minutes. I advised him that is certainly not what the office told me the charge would be. I called the office back and they tell me the charge is just to have a plumber drive to your house…nothing else. This company is clearly trying to take advantage of uninformed people. I scheduled this service with another company for $99. ******I HOPE 1000’S OF PEOPLE READ THIS*******PLEASE TAKE YOUR BUSINESS SOMEWHERE ELSE****YOU WILL BE TREATED MUCH BETTER**************THIS REVIEW ALONE WILL COST THIS COMPANY MORE THAN $119.

Margaret Kelleher

2 years ago

Friendly, professional and at a lower cost than other businesses quoted.

Not Lost

a year ago

I've used this company for 20 years on a variety of critical components and repairs on new and old fixtures. They are experienced and know how to remedy problems for long term results. Recommend without hesitation.

Christine Louie

a year ago

D&F plumbing is Awesome! I needed a plumber they made it happen! Where the other plumber company’s either didn’t call back and one canceled on me and the appt was less than 24 hrs old!! The plumber technicians Paul Sosa and David were also awesome!I would highly recommend them.

Linda Rosenfeld

9 months ago

We had a leak coming from the bathroom upstairs. Jason came out on time and evaluated the problem. He explained what was needed to be done to fix the leak. He is very courteous and easy to talk to you. He answered all my questions. The leak was repaired. It is very hard to get a plumber to come out when you have a situation that needs immediate attention.and D&F came when they said. I would recommend D&F and use again.

canan schumann

2 years ago

Came for a quote. Quoted me a price I said thank you but its a little to high, and then the plumber turned around and said well I am going to have to charge you a service fee. They were supposed to come and give me a quote on Wednesday but got a call Tuesday saying they have an open slot and the plumber lives in the area. So I said sure they can stop by for the quote and then all hell broke loose.

La Donna Belt

4 months ago

The gentlemen came as scheduled and unplugged the drain. He was very good, and made sure things were cleaned up and running great before he left. I will call this company in the future for anything..

Scott Hastings

6 months ago

Warren (installer) was outstanding. Very efficient, helpful with explanations, knowledgeable, and sensitive to health protocols. The entire process with D&F was seamless. They are not a discount outfit, so don’t choose them based on price.

Patty Knapp

5 years ago

Will never call again - unreasonable, showed up 90 minutes late (beyond the two hour window) they refused to give me an estimate in advance and when they arrived charged twice as much as another company - were here for 5 minutes and charged me $99 - did not come prepared with parts I requested said they'd have to leave and come back later

Gabriel Gordon-Harper

10 months ago

Loren was personable, professional and knowledgeable. He also was glad to show me how he did the repair. Great experience.

Thad Laird

a year ago

Excellent work and we always are pleased with having Robert Shock come to work on my projects for sure! Thanks D and F Plumbing u have a client for life now!

Damon Hatch

a year ago

Great service, and very knowledgeable. I would definitely use D&F again.We had repipe specialist come out and they told us that we really needed to replace all the pipes in the house and they bare in bad shape. We had Michael from D & F come out he did a whole inspection of the house and said we do not need new pipes. He told us what we needed which was minor and he fixed it and we saved so much money by getting the truth. Again thanks Michael

Ethan isabelle

2 years ago

Absolutely ridiculous prices 660 to snake a drain. Never ever use this company horrible experience .
.

William Thierfelder

4 years ago

Fast and efficient service. The repair person, Steve, was friendly and helpful. His explanations were clear.

Doris Oliver

2 years ago

He was friendly and very nolagable. Answered all our questions and left the area clean when done.

Amy Oberholtzer

2 years ago

Picture this: Saturday night, and you have a leak in the kitchen that you cannot get under control. You call multiple emergency plumbers who all tell you that they can be there on Monday. Then you call D & F, and get the friendliest dispatcher who tells you that someone can be there tonight. They are upfront about everything. No surprises.Then your plumber shows up and is able to make everything better! Thank you Joe K for your fast, friendly, and professional service! I will be using D & F for all of my plumbing needs!

Karissa Lambert

4 months ago

Unaware we were being charged $119 for a 3 minute consult. Price for job 3 times what we anticipated. Was told they charge $300-400/hour as their flat rate for a job. Way higher than any other gross estimate I’ve looked into. What a scam.

Gary Gibbs

4 years ago

We are a non-profit community center in an old building with lots of plumbing and steam line issues. D&F Plumbing - and particularly Rob Dilday - have been super responsive to our issues and need for cost effective solutions.

Justin Renault

a year ago

I had them come out to quote installing plumbing for a toilet and a sink in our laundry room. Plumber was very nice and uniforms were sharp. The quote was $6000, which seemed high. I am a residential service electrician and estimator so I am very familiar with how estimating works. The plumber said it would take about a day, maybe a little more. I assumed it would take 2 plumbers. I reverse engineered their numbers and found them to be very very expensive, way more than I would charge for the same amount of time and approximate material cost. And electricians are about the same cost of plumbers. Second, the plumber asked us if we wanted the project permitted; that means he was willing to do the job without a permit and inspection, which would be illegal. Lastly, their terms and conditions (I read them all) are very very one sided. I am sure that as long as nothing goes wrong, it’s fine. But if anything goes wrong, the homeowner seems to take the vast majority of the risk, even if it’s their fault. So, read the entire estimate, and get 2nd and third opinions. I think I can find this same amount of work for $1500-2000 less.

Meagan Quinton

a month ago

Warren was fast and efficient!

Samuel Peltier

10 months ago

John Hurst was great.

Debbie Bartley

4 years ago

We had a bathroom sink that quit delivering cold water. We had another plumbing company come out, and they told us we needed a new faucet. We replaced the faucet, but still no cold water. We called D & F Plumbing for a second opinion. Their customer service was fantastic, and set us up with an appointment right away. Steve S came out, and was able to easily diagnose the problem, and correct it. Cold water is flowing again! Next time I’ll call D&F first. I highly recommend them.#dfordrip #fforfaucet

Linda Brown

a year ago

They had to add new pipe to old connections tion to my shower drain. They worked hard, did a great job and the shower drains beautifully now. I am grateful to D And F plumbing.

Sean Combs

2 years ago

Real deal professional service. No wheeling or muddling around. Aaron (our assigned plumber) provided us with a quality, first time D&F experience. And due to that, has cemented this company as my go to provider for any plumbing needs. Thank you Aaron, I appreciate you. And from one VET to another, I thank you for YOUR service.

Kim Gault

a year ago

Look elsewhere. They charge $119 just to show up at your home and quote you a price 3x other contractors.

The Liz

a year ago

If I could give them a zero I would. After the inspection, I paid 1/2 down and did not rece8ve a detailed invoice as requested... only a summary. Within an hour of the service technician leaving, I had water all over my bathroom floor. The office lied about discussing it with the technician. I had to go the entire weekend mopping up water every few hours on my bathroom floor. When the serviceman arrived Monday morning the lies continued. He said he forgot a part and drove away. No work was completed, but I feel like I dodged a bullet. When I asked for a refund of my 1000, they still wanted to take out the 119 for the estimate! I have filed a dispute with my credit card company. Stay away from these shady operators!

Teresa Pugliese

3 months ago

Phil is an asset to your company! He is knowledgeable, patient, friendly and ethical. He would make an excellent teacher, as well! Do whatever it takes to keep Phil on staff - he is priceless!

Bobbie Rivera

10 months ago

Very fast and efficient service. Warren was a great technician and I will be using this company in the future for any of my plumbing needs!

Huu Le

10 months ago

D & F Plumbing will always be on my short list of people to call when I have plumbing needs. Evan and his team of professionals came out and replaced my water heater, fixed a plumbing mistake made by my builder, and even told me about a problem that my water pressure was way too high. This can lead to many plumbing issues in the future. So I was able to call the water utility and have them come out and fix it.This not only saves me time, frustration, and money in the future, but it gives me confidence that D & F is doing things the right way.Also, my appointment was scheduled for 8:00 am. They showed up on time and ready to work. By 10:00 am, all work was completed. Your mileage may vary, but this was a very positive experience for me. Thank you Evan and D & F Plumbing for your efficiency and professionalism!

Don Harris

2 years ago

Very professional and responsive. Kept us informed throughout the process. Pricing was very good.

Michael Dziedzic

5 months ago

David de Anda came out and fixed my leak in no time. I couldn’t be happier. Thanks D&F Plumbing!

David Dunn

10 months ago

The company did a great job just what I wanted done but with company issues. Bid came in high but they seemed more knowledgeable so I went with them. I will give them 5 stars on work done. However! They said I needed a back-flo valve installed but when the inspector showed up he said why you have them install that your on ground level and only need those in basements??? Plumber said I had to have that or inspector wouldn’t pass it.Bid was high for they said they may have to cut 3 different spots in the concrete. They cut one hole but a bid is a “BILL” not a bid. If they tell you it’s a 4 day job and get it done in one expect to pay for all 4 days. Now the inspector had to come back for they needed to add a blender valve so water temp is no higher than 120. No communication on when this takes place. Next communication was a email saying if you don’t pay balance due now we are taking you to collections. They did apologize and said we will install the blender and have an inspector come back. Job is done and we paid them in full but really wish I could have gave them a 5 star review on the work done.

Stephen Dowsett

3 weeks ago

Great job very fast

Robert Burke

2 years ago

Trevor was great, very professional. Price was very reasonable for the issue. I had several options without being pushed to getting the most expensive. I would you them again for sure for other plumbing needs.

Chrystal Cramer

9 months ago

The tech who completed the repair was excellent.However, this company charged us almost $900 to replace a $50 part. Considering same-day service, distance traveled, and cost of labor that is still an EGREGIOUS overcharge. I honestly can't understand how they would ever get repeat business. We will not be hiring them again.

Colleen Hass

3 months ago

Excellent same day service!! Very friendly, efficient and so glad I called D&F😀

Regina Clifton

4 years ago

Jesse and D & F Plumbing have been amazing. I appreciated the time Jesse took the time to educate me . This company has been around for 90 years and Jesse for 30 years. Very experienced and a great guy. Reasonably priced. Thank you for everything!

Theresa Willett

a year ago

This service is astronomically priced. When I asked for a receipt for the adequate repairs they did, they ghosted me.

Garrett Seabolt

4 years ago

Phenomenal plumbing contractor. Rob D was absolutely amazing. Communicative, helpful and fast , quality work.

Graciela Zaffarana

5 years ago

Placed a call to have a kitchen faucet fixed, and technician (DOUG) came over same day. Understood the problem right away, and fixed it without delay. In fact, took a few minutes to explain to me how the entire faucet system operates. Very pleased with the professional service that D&F Plumbing provided. Highly recommend this company.

Kathy Loberg

2 years ago

Was very nice and fully capable of the job he did and would use the company again.

Stephanie F.

8 years ago

A total rip off!Nearly 400 for a job that took about 45 minutes and we had go to the store ourselves to buy the supplies.With the costs of supplies included, it cost us over 500 for this repair and the plumber made no attempt to go get the parts needed even though the store was less than half a mile from our house.Stay away!

Jeremy Michael

a year ago

Ozzy did an amazing job! Highly recommended and will definitely use again in the future. On time, professional, great customer service, answered all my questions and of course fixed my plumbing issues. 5 stars!!

Susan Eby

2 years ago

I needed emergency service for a leak. A certified plumber arrived on Saturday and assessed the problem. The emergency fee was reasonable. I was able to save some money by delaying repairs until Monday. I would recommend this company to my own family.

Shannon Carey

2 years ago

Phil was professional and knowledgeable. He explained everything he was doing and why and did everything he could to make sure we were happy. He’s the best!

J Cox

6 months ago

Evan went above and beyond at a very fair price less than 24 hours after we had a pipe burst!

Ryan

3 years ago

Awesome and reliable company.

Ken Silva

a week ago

I had no idea plumbers could be this expensive. I used their emergency services and I would have saved half the amount if I sent my renters to a hotel, paid for two days of meals and scheduled a plumber. The emergency plumber only had plastic available to replace a break in a copper line. Learned my lesson and will never do this again.Brad from D&F reached out to me and expressed concern about my experience. We agreed it would have been helpful if I had been given more information about how long it would take for the emergency plumber to get to our location so I could better weigh my options. D&F prefers the plastic pipe and I prefer copper, something that would have been better to resolve when I scheduled the appointment rather than four hours later when the plumber arrived. My learning is that I should have left site to get my equipment and replacement parts and taken four hours to sweat in new copper. The D&F plumber was professional and competent and Brad was concerned and helpful; so, having made the decision to contract for emergency services, D&F was five stars.

Mike Beasley

10 months ago

I was told for $119 I would get diagnosis for clearing a downspout drain. However, upon arrival I was given options ranging from $500 to $1000 to fix what it “could be” without knowing what the actual problem is. If you choose wrong, you are out the money, then they would charge another price for the next possible remedy to your issue. I ended up paying $119 for a guy that didn’t do anything but explain pricing for services. Did not receive a diagnosis.

Brie Bro

a year ago

Plumber shows up and after having gotten the job details over the phone from my husband, which consisted of connecting a 1 1/2 pex pipe in one location and nothing else, tells me the least he can charge me is $299 and then states if we don’t do it, it’s an automatic charge of $120 for just walking up to my door to tell me this. He also then tells me that this will take him no more then 30 mins and basically let’s me know it’s a pretty simple job but then also complains that he is probably going to get dirty since it’s raining and he has to work in the mud as if this justifies the ridiculous price. On top of that, this plumber tries to tell me he’s doing me a favor by only charging me this much and it could be a lot more. Found out today, we were charged more. $418 for less the 30 mins of work. I do not recommend this company if your looking for fair pricing and/or good customer service

Nathaniel Warner

4 months ago

The story begins with our water heater and pump effectively giving out causing the hot water to come out slow and not get as hot. Initially I would have given this review 1 star because the plumbers before Phil were not up to the task of this job. Communicating with the service desk is pretty responsive, but the real shining star is Phil who not only fixed the problem completely but did it in a way that made you understand that he truly cares about the customer and his work. Thanks tophil we have hot water, radiant heat and trust in d&f plumbing again.

megan oharrow

a year ago

Jason evaluated the problem & set-up a time to come back to fix it. He isolated the problem and was very knowledgeable and so helpful. Really terrific guy - great personality!

Nick Architect

a year ago

I had a leak through my kitchen light . Joe H came out and diagnosed and fixed the problem quickly and professionally. I would definitely use this company again.

Michele Stone

2 years ago

Great experience. Aaron worked quickly and professionally, and I was really pleased with the results.

James

5 years ago

This company have some shady business practices and extremely poor attitude. They will charge you quoting fees without even telling you and not admit to damages done during the project.. If you bring any issues up to them they will yell at you. I would go with someone else who cares more about your business..

Marsha Freed

a year ago

Mike followed through very well!!

Bill Beadie

a year ago

Although the price was a bit higher than we expected, Loren went above and beyond to deal with some unexpected complexities. He clearly cared about making sure we were taken care of and showed a lot of integrity. I really appreciate it.

Robert Schofield

2 years ago

Oh no! I went to make coffee in the morning and found my kitchen had turned into an insufferable swamp thanks to a ripped dishwater line leak. We turned off the water, notified our landlord, mopped up the mess and waited to hear when a plumber would arrive. When our landlord told us D&F Plumbing would arrive in a few short hours, I breathed a sigh of relief. I worked with them a lot in a previous job and have recommended them to friends, and I’ve never heard a bad word about their work. But this was the first time they were fixing something in my apartment.So how did it go? Amazingly. Matt Bloom showed up earlier than expected, priced the repairs to my landlord, and the problem was solved in slightly less than 30 minutes. He was masked (important in these COVID times), communicative, and the very definition of a professional. I already sang D&F’s praises to friends - now I’m thinking about purchasing a bullhorn and doing the same thing from my roof.

Andy Cunningham

a year ago

tl;dr -- Quoted me $700 for a 'simple, straightforward job.' No thanks!I called D&F on Monday to come out to fix a leak with our kitchen sink and to clear two drains in one of our bathrooms. They were able to have someone out to take a look on Friday. 1 star for the quick turnaround time.Ben showed up within the 1PM-4PM arrival window and was polite and professional. I showed him the kitchen sink and bathroom and he made it sound like it would be a piece of cake. 1 star for Ben being pleasant enough to work with.Then came the price estimates for the work. Good grief. They wanted $700 to snake two drains! That wasn't even pricing out potential work on the kitchen sink or including the $119 inspection service fee.I told Ben that felt like robbery to me and that I just couldn't pay it. He was really understanding about that. Hmm. He offered to call the office and see if they could get me a better price but I declined. It would still be hundreds of dollars cheaper for me to pay the $119 inspection fee and send him on his way and hire someone else. The last plumber I had out to clear a drain for us was able to do it for $93.So yeah. I guess I should thank D&F for teaching me a valuable lesson. I won't have anyone else out for any similar work without better understanding their pricing. Worst $119 I've ever spent.

Brian Bullis

a month ago

Chris was professional and highly skilled. Fantastic job! Thank you!

James Wood

a year ago

Frank was very courteous and communicated very well. I was happy that he replaced our water heater due to the inner wall rusting through, and the new toilets work much better.Thanks alot!

judith richmond

a year ago

The service was perfect the plumber arrived on time and spent approximately an hour and 20 minutes to install a faucet. I have no issue with the plumber. However, when I called to schedule the appointment I was warned about $119 that would be charged if the plumber did not install the faucet. However this would be waived if he went on to complete the job. This was a straightforward installation. I think I should’ve been worn that it was gonna cost $600 for the faucet to be installed. That was never mentioned only $119 . That works out to over $300 an hour!

Jason McCoskery

2 months ago

Brandon from D&F came to our house to replace an outdoor hose spigot that had frozen and cracked over the winter. He provided excellent service and was able to fix it during the same visit after determining the problem and a solution. Having used D&F several times, I'd recommend them for any plumbing needs

Eli B

2 years ago

Robert unplugged the drain and also gave me an estimate to replace the pipes in case the drain keeps getting plugged. His service and the person who responded my call game me peace of mind, thank you!.

Susan Zumberis

2 years ago

Very helpful, polite & early to our appt. Felt confident in his abilities, would call them again.

Oisin O'Neill

5 years ago

Excellent service. Polite, pleasant, efficient and high quality work. Thanks. O’Neill’s

Robin Hansen

6 months ago

We called D and F Plumbing and got spectacular service, from James. James was knowledgeable and patient with us. Scheduling was a cake walk with Verna.
Will definitely use D and F again.

Michelle Musura

3 years ago

Phil came quickly and diagnosed the toilet issue. He returned with the needed part and completed the repair. He also performed an inspection of the sinks, washer hookup and water heater at no charge. Fantastic job!

Rice Family

9 months ago

James was awesome.

Teresa Sielsch

4 years ago

Exceptional service. I called and was given an appointment right away. I also received a call in advance to let me know the plumber was on his way. He was very informative, professional and courteous. He gave me good tips about future plumbing issues. I will definitely use D & F again in the near future, and I would highly recommend them to anyone who has a plumbing issue!

Blake Moser

a year ago

John arrived on time and was very professional. Explained there was a leak in the water main and provided a competitive quote to repair it. He was able to complete the fix day of. Would highly recommend.

resa tufts

6 years ago

We had an emergency plumbing issue come up where the city had to come out. D & F Plumbing was recommended by a neighbor and I called immediately. They were able to send somebody out within a few hours and fix the problem with ease and for a very reasonable price, especially for an emergency. Laramie Harding was professional, thorough and made recommendations. He had all tools and supplies on hand and completed the job quickly and with much needed humor. We have used different plumbers throughout the years, but D & F Plumbing will be our first call next time. I would highly recommend them!

Ben D

a year ago

They quoted me $1400 to replace an exterior spigot, when another reputable and large plumbing company in the area quoted $400 for the same work. The D&F person quoting the work said the part alone was $900, despite the fact I explained I could get that part for less than $100 at a hardware store. He agreed that was true, but said their part prices are set by headquarters. I contacted D&F to ask why the quote was so high and to ask for a refund on the initial visit. I explained that if they had given me even a sense for the price, I would not have asked them to come quote the work. After a couple emails, they stopped returning my emails and calls.I will NEVER contact D&F Plumbing again.

delkatpep Halphen

a year ago

This was to replace a water heater in my basement. My water heater was starting to leak, so, I decided to go ahead and replace it with a new one considering my old one was +20 years old. Robert Shock was the technician they sent. He was very good. Explained it all to me and gave me quotes on a tankless water heater too. He came over on a Wednesday and he replaced it the next Friday. So, all is good.I would use them again. It's not cheap, anymore, to replace these things but, I'm glad it's done with.Still recovering from price shock : ).

Taunya Butler

9 years ago

I am an owner of several multi-plex rental units. I called and spoke to Sandi about an issue I was having with one of my units, at that time we scheduled an appointment for service for the next day at 3pm. At about 3:40 my tenant called me and said they hadn't showed up. My tenant had called D & F directly to see when they would be there. My tenant said he spoke to Randy (who was extremely rude and unprofessional), and Randy and said he didn't have any record of an appt. that day and basically buzz off.I then called and spoke to Randy and tried to explain the conversation Sandi and I had the previous morning. Randy told me he didn't care to hear my story and that we don't have an appointment. I asked him to call Sandi (the owner) and see what they could do for me since they dropped the ball and I was certain Sandi would recall our conversation. Randy refused and continued to be rude and disrespectful. I told him that the reason I called them in the first place was that I had used them before at my previous employer. Randy told me that he didn't believe that I ever used them before (calling me a liar), so I offered to give the service address and he wouldn't even take it. Next Randy said he could send someone out that evening but he would charge me $199.00 to show up since I was making an emergency call. I told him I thought that was ridiculous since they dropped the ball and didn't show up, I asked him again to call Sandi and see if she was willing to charge the non-emergency fee of $99.00 since the original appt. was not after hours. Again he refused. Finally he told me that he was going to risk getting fired and not help me at all. He told me that he could tell that once his plumber showed up and told me the price that I would just send his plumber away anyways. Again, I am the owner of several mulit-plex units so money wasn't really an issue but I didn't appreciate being charged an emergency after hours fee when I actually had an appointment that they didn't show up to.Sandi was very nice and helpful, even though the appointment got screwed up. Randy was terrible and really should be fired. If I was the owner of this company I would never allow my employees to treat my customers that way. In this case it's especially harmful to D & F because my regular plumber just retired and I was looking for a long term plumber for all of my properties. I use plumbers on a very regular basis.

Pat D

9 months ago

D&F has always been very responsive, resourceful and professional when working in my unit.

Richard Campbell

2 years ago

Phil Deuel was excellent. He was very personable and professional. He understood the complexity of the work I needed done and was extremely competent in problem solving. He assured me if there were any problems that might arise to call him directly and he would make sure to correct them.

Katherine Gengler

3 years ago

Wondeful people! Great service, they did the plumbing on my remodel and a new build. I still use them for clogged drains and other fixes. I wont use anyone else! They are the best!

Erica

a year ago

When I called, I informed them that my crawlspace has water in it, so they knew that I'd need someone to look in there, but failed to inform me that it would be $500 ($538 with Washington tax) just to have someone enter the crawlspace. They know that when they send someone over, but you don't get informed until the plumber is about to go down there, so this is dishonest.I called and spoke to the person in charge while the plumber was still at my home. Very awkward situation. The supervisor was not nice and refused to reimburse the service call fee. So this plumber literally showed up, stood in front of my crawlspace, told me their fee just to enter it (which is about five times the service call fee) and somehow they feel you should pay for that. The crawlspace fee does not cover actually fixing anything, by the way, just going in and diagnosing.After the fellow stepped away from the crawlspace opening, he proceeded to walk through my home and try to find things needing fixing. The pricing on everything they quoted me is crazy high, too. ($1,000 to replace belts on two water heaters!)I ended up paying $119 for the plumber to come out, but since I wasn't willing to pay their crawlspace fee, nothing got fixed. I wouldn't have even paid that, but they refused to refund me when they took my money, did nothing, wasted my time, then the supervisor being rude on top of it all.They still have not offered to reimburse my $119. They could have one less bad review if they refunded me, but here we are.

cheryl calcagno

4 years ago

Great service. Prompt, efficient, knowledgeable. Would recommend, especially for older homes

Michael Suman

4 years ago

$800 for 3 hours. Ludicrous.

Carolyn Ryan

2 years ago

Steve was prompt, knowledgeable, efficient, and extremely pleasant! A+

sam reid

3 months ago

This company scams you into a $119 fee. I requested a quote to tap into my line and install a valve so that I could then install a backflow for my irrigation system. The technician even mentioned it would take ‘a few hours’, but I was given a quote for over $3k. Their business is obviously built around scamming people out of the $119 by pricing themselves out of the work. And if someone takes the bait, they’ll happily collect the 300% markup. The $119 was not communicated well up front, and I was not given an option.

Howard Suesserman

2 years ago

On June 15th My tile guy called dandf plumbing because we didn’t have our own plumber, our shower was torn down to studs, Joe came in and looked at our shower and told me it would cost $3580.00 to do the job of installing a rough in box and running a small amount if pex pipe, I was shocked at the price but was at their mercy since my shower was already torn up and the project couldn’t move forward until the plumbing was done so against my better judgement I agreed to have him do the job that day, Joe was at my house for about 7 hours, at the end I asked for a senior discount and he took $200.00 off the price, I ended up paying $3380.00, still way out of line, I feel I was taken advantage of considering the situation I was in, on 7/13 Evan came out and installed our shower fixtures, he spent 3 hours at our house, 10 hours total, that’s over $300.00 an hour, I have no complaints with the 2 plumbers, both were curious and professional, my issue is the price I was charged for the work and time spent doing the work with minimal parts on Dandf’s side, I called and tried to get a detailed bill from dandf and they refused to provide me a break down if the charges. I would like to speak wit someone in management regarding this

Casey Conte

4 years ago

D&F were friendly and efficient while working on my bathroom remodel! The office staff were nice and went out of their way to accommodate my schedule. Rob Dilday was the lead plumber on the job and he was great to work with! I would hire them again.

Vitaly Zaytsev

7 months ago

Great job from D&F Plumbing and especially DAVID de ANDA - impressive service and skills!

Trux Dole

2 years ago

$950 to remove and replace 2 kitchen shutoff valves(parts already purchased)!??!Was on time and professional but charged for putting drainage back together when that was not what was requested. Faucet still didn’t work and replacement cartridge parts and packaging missing

Mark Lawson

4 years ago

Great experience with D&F Plumbing. Good, quick service!!

Cemil Atay

5 years ago

These guys are very expensive and aim to over charge. There is a $99 diagnostic fee... however, the first thing the guy did that came out was ensure I signed the repair estimate to replace a hose bib to fix an obvious leak behind my homes hardi-plank siding. That didn't fix it so the first thing is said is I don't know how much it'll cost now... ok sure. The guy goes into the crawl space and looks to find a broken pipe. Great, there's the diagnosis... but I've already initialed the $250 estimate that I have to pay for a $15 hose bib. Completely unethical.The repair cost then went up to $700 to do the repair which would not include drywall repair (of course). He then told me it would cost $2000 to run new pipe to two of my hose bibs if I wanted to do both... then it just went up from there, well maybe $1200 per bib he said, or maybe a 1000. How can it cost $700 now and over $1000 at another date?? None the less the written estimate was $2200 for re-piping both bibs. Garbage.I know I have old CPVC pipes so I inquired as to how much it would cost to re-pipe the entire house with PEX as I have some other major projects going on. To keep a long story short, I was told $9000. The once again written estimate comes in at $9500, which was later scratched out and said $9200. I asked how long the estimate was good for and he said 30 days but 60 days would be fine then went back and said, no 30 days but if it goes past that we'd just come out for the $99 fee which would be applied to the final bill.... yeah I saw how that worked out for me for NOT fixing my problem and up charging me within the first 10 minutes of this diagnostic. Garbage.I will never do business with these guys and can't recommend it. Extremely shady business practices though they claim to be so upfront with pricing.

Kimberly Janes

7 months ago

I called D and F on Christmas Eve Eve and a very nice lady set me up with an appointment for Christmas Eve. We had a broken pipe in the outside wall of our home and had the water main turned off.Ben came out at 2:00 and promptly diagnosed the water leak which was up in the alcove of our breezeway by the garage. Luckily it caused no damage to to inside of our home. Ben was great, he was able to cut a hole in the ceiling of the cove and reach in and find the break. He was professionally yet kind and considerate of our stress level as this was on Christmas Eve. We were quoted at first a large sum 3-6,000 possibly but after he found the break the cost was lowered because it was easier to fix. Because it was on a holiday it was spendy, twice the price 2600$ but Ben worked quickly and the quality was perfect. Normally the cost would be lower but on a holiday it was more. We were so relieved that he could fix the pipe break so we were able to enjoy our holiday. I would call them again. Hopefully not on a holiday. BTW. D and F was the only company that would come out on the holiday. We called 5 companies. Thank you Thank you D and F and Ben.

Stephanie White

4 years ago

Had a bit of a plumbing emergency when my sump pump stopped working. Rob showed up on time, explained options as he assessed, and got a new sump pump installed within a couple of hours. He was responsive, friendly and did the job right.

Sunny D

2 years ago

I am very pleased with my experience. I had a broken pipe and was very stressed. Amy and Hannah were very helpful and understanding while making my appointment. My tech Randy Sosa was very professional and patient….answering all of my questions and offering re-piping options. I will use D and F Plumbing again.

Ian Waggoner

6 months ago

Quick install

Matt Layton

2 years ago

Excellent service. Ozzy was fantastic. We highly recommend this company.

Kimberly Eggstaff

4 years ago

Aaron came by today to give me an estimate on installing a new gas range in my kitchen. He was friendly and courteous.

Lillian Lauer

11 months ago

I have been so impressed with D&F! They replied quickly to my request by phone, and showed up on time for the repair. Randy was very polite and professional, and did a great job resolving the issue with our garbage disposal very quickly and efficiently. I will definitely be hiring him again!

Karenga Ross

9 months ago

Cannan and the team did a fantastic job replacing the main line pipe for us. It took only a few days and the communication was wonderful. We live pretty far out and made several calls before finding D&F. They got us on the schedule quickly. Cannan and team went the extra mile to make sure everything was perfect and put everything back and made it look very nice in the yard. Great work!

Tina Jeffers

4 years ago

Aaron was on time and very professional. Thank you so much for the great service!

Candy Blash

a year ago

Evan attended our plumbing issue expeditiously with care and expertise. He troubleshooted and arrived at a sensible solution. Both my husband and I are most appreciative.D & F Plumbing has helped us in the past and has always fixed the problem at hand very much to our satisfaction.We would highly recommend them and will seek their service for any future plumbing dilemma.

jennifer prickett

a year ago

they were awsome responce was way promt they referred me to a fantastic restoration company they took of the gushing lesls right away and will be installing a new toilet after the restoration company comes in for a second project they might have to restore flooring cabinets everything. fast friendly service i would absolutely recommend them

Julie Landau

a year ago

Called D & F after noticing black specs in hot water. The plumber arrived quickly and replaced the hot water heater. However, the black specs remained in our hot water for 6 days. Then D & F sent a 2 nd plumber, Robert Shock, to see why the water wasn't clear. Robert flushed the pipes and cleared the specs. Robert was VERY helpful and explained the process and solved the issue. This should have been done on the initial visit by the first plumber. We were happy with Robert but disappointed with the time wasted.Note: We were shocked how high their price was for an install. Twice as much as George Morlan. After multiple chats with the owner, we agreed on a small discount. (Next time I will call George Morlan because they do the same work for a much more reasonable price).

T M

3 years ago

Had a leak from pipes in the kitchen and we couldn’t figure out where it was coming from. Called 2 plumbing companies, one was booked through next week and the other still hasn’t called back. I lucked out because D&F was next on the listWhoever answered was polite and extremely efficient. She found a same day appointment and by three o’clock that afternoon Joel appeared.Joel was polite and got right to work determining what the problem was, how he was going to fix it and the cost involved. I signed off on the estimate and he got down to work. Joel was quick to discover the issue and worked on fixing it.When Joel was done he gave advice on how to avoid having the same problem in the future and he answered some random plumbing questions threat had been bouncing around in my head.This was my first experience with hiring a plumber and I really lucked out with D&F and Joel. Give them 5 stars all around.

Joy JoyW

4 years ago

Always great customer service! On time and budget! D & F is my go to for Plumbing needs! Thanks Guys!!

Lowell Greenberg

10 months ago

Quoted $500 to replace $10 toilet fill valve

Brian Bergeron

a year ago

Robert was great! Checked everything out, gave us the options, and possible outcomes. He worked hard to free the clog, but finally got it opened up and then scoped with his camera to insure things were clear. Would highly recommend him and the company.

Sean Äaberg (GOBLINKO)

a year ago

James S. did a fantastic job & was very friendly, a pleasure!

Anne Cirkel

2 years ago

Randy was at my place today (June 4) to replace a valve in my kitchen. He was great to work with, punctual to the point and super careful with our brittle pipes. He came on a very short notice and while D & F is expensive, you know what you sign up for with your very first call. They explain in detail how their cost structure work and if you don't want high quality work then don't sign up for it. I will call on them again without hesitation. And Randy is my hero right now.

Debi Jacques

6 years ago

I had a plugged drain in the bathroom and a leak in the kitchen sink. I called D & F Plumbing and one of their plumbers just left.I am beyond happy with the service, price and professionalism. He took the time to tell me what was wrong, gave me an estimate and fixed all my problems in record time. He then showed me how to check the drains myself and how to clear them. Way above and beyond the call of duty. He also gave me some tips regarding problems that may come up in the future. When I have another plumbing need, I will most certainly call D & F again. I can't stress strongly enough what a great experience this was.

Darin Loftin

2 weeks ago

Matthew came and fixed my HVAC system, tuned it, and answered all my questions. He communicated clearly and gave me numerous service options while maintaining clear expectations.Do yourself a favor and pay for this quality service.

Dickie Morgan

2 years ago

Professional company did a great job

Trish Kirk

4 years ago

Fast, courteous, and explained the work needed. Highly recommend! Thanks Doug!

Nathan Platt

2 years ago

They company gave me a bid of $119 to come out and find the source of a leak in my bathroom. When the plumber showed up her told me it would actually be $400+ simply to find the source of the leak. The $400 wasnt' to replace anytihng. Con artists is all I can say. Bait and Swtich. Fraud. If you are on the fence with this company do not use them. Now they are threatening collections becuase of thier unethical behavior. Could not be more irritated.

Joel Conlee

2 years ago

They lost my business. $60 part and charged $560 overall. And they didn't fix the problem. Called them to talk to a manager on Tuesday, didn't get a call back till Friday. I suggest Stan The Hot Water Man. Don't waste your time with this company.

emily disbury

9 months ago

I had Andrew out to replace and snake the line for my washer. He was delightful and clear with what to expect. He respected my home and didn't hide anything with the bill. Your office was quick to respond and even sent me updates. Thank you! I will happily tell others about D&F.

Chris Dillon

a year ago

Phil was extremely detailed with his explanation of his process and ready and willing to answer any questions I had.

Kathleen Quinn

a year ago

Joe Hammers at D&F Plumbing was beyond awesome! Super nice and super efficient. I could not be happier with him and his work!

Pablo Anaya

7 years ago

D & F Plumbing showed up when they promised, provided a fixed price for the work to be done, and then performed the work as planned, well and on time. What more can one ask?

Matthew Donaghue

7 months ago

Water heater died before Christmas. Scheduled an appt as early as I could which was a week and a half out. Scheduled an afternoon appt so I was going to leave work early. Got a call at 10am saying the tech was on his way. Then got a text 20 minutes later saying I have to reschedule for Thursday. I've been without hot water for the coldest 2 weeks of the year. How is this ok?

Willis Day

10 months ago

Very helpful and complete service, answered every question I had. Special shoutout to Frank, very appreciative of all the insight, felt like he really cared about helping us out. Would recommend!

Annamarie Rife

6 months ago

Thank you for being wonderful!

Bobbie Snover

3 years ago

Phil was very helpful and clearly explained the details relating to his installations. I especially appreciated his finding the best price point for this job of simply resetting the commode after the installation of new flooring.

Zac Zoller

2 years ago

I recently contacted D&F to get some work replacing all of the old galvanized pipes in my house. I've tried to get several things done with the house over the past year and it's been a real pain trying to get anything done in a reasonable time or without having to constantly reach out and follow up to have people follow through.D&F was able to send Trevor out the very next day for an estimate and he began work the following day. He was able to get the whole job done in two days and made everything as painless as possible. Once the work was done he went above and beyond and fixed a slew of other minor issues to make sure all of my faucets, toilet, and shower head were working great. I grabbed his contact card and will be using him for any future plumbing work I may need. Would definitely recommend.

Tj Meyer

3 years ago

I was really thrown by sticker shock. Joe was a very professional representative of the company. And his work was done quickly and with a high quality.. But the cost for a simple faucet installation was a blow. We will do some checking around should the need for a plumber arrive again.

Alyssa Reid

2 years ago

Easy to work with, great cost check-ins. Scheduling was a breeze, and they gave me a heads up about the base charge on the phone. Technician was able to arrive a little before the appointment, and contacted me to confirm that was ok.Trevor (my technician) in particular was kind, easy to talk with, provided a lot of knowledge to me as a homeowner, and was clear about what the charges would be before beginning the actual work. I would hire this team again (and I'd request Trevor if he's available).

Kimberly Marcellus

5 years ago

Fast appointment, great communication, very careful about protecting surrounding areas and clean up, told me upfront what the cost would be, took care of everything in one visit. I was a very happy customer.

Tessie Hollister

5 years ago

WORST COMPANY EVER! After multiple calls and working into thousands of dollars for a toilet repair only to find the toilet isn't fixable. I had been told there would be a discount but only received a $1200 bill. I requested an itemized invoice for multiple reasons; verify parts ( ~$200), to show the discount applied, for HOA needs (condo), homeowners insurance and as a legal requirement to disclose to future buyers. Simple request. Instead, after 2 months of trying to get a reply, their owner was horribly rude and refused to acknowledge my request. Here is an example of what kind of response you will get with this company:Randy said he would check to make sure you were given the discounted rates we give CMI.. and you were. Scott did tell you we would not charge for Matt's overtime call, which should not have been done, but was, so you were not charged for Matt's time. We definitely had a laborer during the job, which encompasses any parts delivery and/or clean up etc. This invoice is correct, however in order to get this resolved I will offer you another $200.00 off of this invoice which means: Any of the $100.00 profit I MAY have made off this job is gone and I am paying OUT OF MY POCKET the balance to cover any labor charges!! . You have already received more discounts than should have been given and basically at this point I am paying to work for you, which is not how business works!! This is the last adjustment I am willing to make and will be good only for the next 24 hours. I feel this is beyond reasonable and would look to conclude our business together once this is paid in full. Thank you.SandiFor the record, the initial quote for toilet repair was for $1200. No adjustment had been made prior. I never asked for an adjustment. I asked for an itemized invoice.

John Branam

5 years ago

Very kind and competent service, but outrageous pricing. $843 for just under two hours of work with no material costs, and this was after a 10% discount.

Nick Wolfe

2 years ago

One of their employees installed a faucet in my fifth wheel. Fast installation, same day, without an issue for months now. Great people!

Jack Humphrey

3 years ago

Steven was really great; Excellent plumber who figured out the problem and got everything fixed in a timely fashion. He has taken the time to carefully document everything for my insurance company which I greatly appreciated! Very personable and easy to work with. Highly recommend.

Michael Espinoza

4 years ago

Thanks for the great, fast, and transparent service.

Bret Herbert

2 years ago

Quick response, fast, professional and knowledgeable.

Eunice Noell-Waggoner

a year ago

Buenaventura was very professional and skillful to unplug a downspout drain. I appreciated his prompt arrival.Making the appointment was the biggest negative. The office needs to straighten out their procedures. For example, I called on March 2nd, the email confirmation I received for the appointment was for March 1st, not March 3rd.

Steve Finnicum

4 years ago

So very happy with their SERVICE! The plumber Doug Fagan had the experience to diagnose the problem and the skill and parts to fix it on the spot. The Manufacturer and other companies had been giving me the run around for days.....they were able to help me out immediately. I would absolutely recommend their services to anyone.

Andrew Wilson

a year ago

He was awesome and friendly, the fee was fair for the service offered. I highly suggest D and F.

Betty Stranlund

a year ago

Izzy was very thorough. He checked all areas of the house for leaks. He gave several recommendations for upgrades and improvements. He was pleasant and professional to work with. I would definitely use this company again and request Ozzy. In fact I have added the company’s information to my contact list. I am very happy with service provided.

Candy Jo

3 months ago

Pipe repair. Pipe under kitchen sink broke

Steven Maser

a year ago

We have used D&F for the past few years. We have found them to be knowledgeable, efficient, and customer service-oriented. Our repair today involved a leak at a shower head, which required turning off water to the house, pulling apart the fixture, replacing it while he obtained new parts, and then installing them. By company policy, evidently, he offered two alternative approaches that involved considerably more expensive replacements for the entire fixture; this surprised me and seemed unnecessary. Before leaving, he inspected all plumbing in the house and identified a few things to monitor. From arrival to departure, the job took something under three hours. The cost of $850 struck us as high, although that's not atypical from what we're experiencing with other repairs during the pandemic. Less expensive plumbers might be available, but over the past 20 years we have worked with three different companies, and D&F technicians have consistently provided the best service.

Brooke Foster McDermott

a year ago

Michael Barrow was responsive, friendly, and knowledgeable. I feel like I learned a bit more about plumbing. Thank you Michael!

Steven Mayfield

9 months ago

I contacted D&F because of water in our crawlspace. They responded the same day and had someone out on the following day to determine if there was a water or sewer leak, using sonar equipment. There was none and they provided a sump pump installation estimate. There were discounts for a first customer and a senior citizen. The next day, the pump was installed and successfully tested. Now, with rain pouring outside my hillside home, I am relieved that any groundwater will be managed by my new pump. Phil and Javy, the installers, were professional, courteous, and efficient. The bid was far below one obtained from a rival company. So...for timeliness, quality, and value, D&F is A-1 in my opinion.

Adam Pettitt

4 years ago

tl;dr undisclosed $300/hour traveling fee after hours is ridiculous.We had a plumbing emergency. When we called they told us that because it was around the holidays and after hours, there would be a $300 dispatch fee which would go towards services rendered. When the plumber finally showed up, he quoted the entire project would cost $850.We asked for an itemized breakdown, which he was reluctant to give. $300 was from the dispatch, then there was a travel fee. He told us he's not supposed to tell us how much they charged, but finally told us that they charge $300 AN HOUR FOR TRAVEL TIME. Then the added $250 was for parts and labor. None of this was disclosed to us (especially the $300/hour travel fee) and we would not have called them out if they would have been upfront. We told him these were not the terms we agreed to and refused to do work with their company.When we called them the next day to say that these fees were not properly disclosed, the woman on the phone laughed at us and called us liars multiple times. We had someone come out and do the same job the next day for $150. Do NOT do business with this company.

Qutie Schnell

3 years ago

Brandon is an awesome, knowledgeable and friendly person. Came in took care of business made me very comfortable in his performance and made sure I was satisfied with his customer service. And I am. I won't hesitate to recommend this company to anyone especially for the after-hours service. Thank you

Ray Hannaman

4 years ago

Great Company, excellent service. 5 star Rating.

Chuck Hodges

a year ago

Showed up and finished the job for us so we could continue progress thank you so much. Special working in this hot weather

Katie Sombat

4 years ago

Amazing customer service from time of call to completion of my appointment. Rob was a pleasure to work with.

Leanne Buck

a year ago

The cartridge in my shower faucet failed and left me without running water to my tub/shower. D&F was able to get someone out within 48 hours (this was by far the fastest any plumbing company could schedule a technician ). Phil, the technician, was prompt, courteous, resourceful and extremely knowledgeable. He explained the possible causes and the repairs, and presented me with estimates for all possible scenarios. Luckily, the repair was the simpler, more cost-effective of the scenarios, but it still caused me some sticker shock. But, the work needed to be done, and Phil took care of it quickly and made sure everything was working correctly.

Marco Ortega

4 months ago

Frankie did great work.

Mark DeVito

2 years ago

Ozzy Rules! And so does D&F plumbing, as they came over quickly and assessed our sewer and water heater situations, gave us amazing advice and removed and installed a brand new water heater that same day. Ozzy was beyond personable, patient, respectful and skilled! He checked his work twice, articulated the situation and resolve with confidence and made us feel comfortable in making the right decisions. Look no further, as D&F plumbing will take great care of all your plumbing needs. I trust them implicitly, and if there are only five stars to give, then I give them 5 stars! Ozzy is the best! Ozzy was so awesome, I kept asking for more quotes!!! ⭐️⭐️⭐️⭐️⭐️

Hilary Spray

a year ago

Joe was great! Give that man a raise!

Nick Fillis

2 years ago

Great, they are absolutely great with their professional attitude and the quality of their work. You might find their pricing expensive but they are dependable and can have confidence the work will be done right. Trevor and his team did an amazing job.

Molly McMenamin

7 months ago

David D was so professional so
Educational. GREAT EXPERIENCE 👍

Ryan McTague

3 years ago

Steve was fantastic, took a look at the issue and gave me a couple options then fixed it thoroughly and effectively. I live in an older house with some challenges, the previous company I spoke with balked at the problem but D&F came to our rescue, for a second time even. Thank you very much!

David Frost

3 years ago

Stressed out late sunday afternoon because of broken pipe and flooding, and then Joe from D & F plumbing showed up. He was prompt, polite, & professional. Will use them for any future plumbing work. They followed up the next day to make sure all was good. Great staff and customer service. And no plumbers crack.

Alea Joy

3 years ago

Supporting a historic, locally owned family business always feels like the best choice to make, but it’s even better when you walk away with a good resolution to a scary plumbing issue. Thank you D&F for listening to my concerns, sending out an experienced plumber and helping us out of a big mess! We appreciate you!

Angie Frazer

a year ago

When you have an emergency, you need to feel like you will receive excellent service, as you are paying a premium. Especially on a Sunday. Sounded like this was a very busy day for Ozzy, our plumber. Upon arrival, he put us at ease with the questions he was asking and what he wanted to see, showing his knowledge. I appreciate knowing I can find a Union Contractor available even for emergencies.After checking a few things, he came to us with the service we could do and the one he recommended. We went with recommended, which was drain snake and camera work. This would tell us exactly what the problem was and if or where there was a major failure.Turns out, we had a major clog at a questionable fitting on the old side of an addition where the newer ABS pipe meets old Cast Iron.He was able to free up the current blockage and get us back to using toilets, showers and all the other places in the house that have/use water. After 2 days of trying not to flush, not being able to do dishes or laundry, plus an emergency septic pump out earlier in the day that did not fix the issue, Ozzy was our savior.The camera work cost more, but we know for sure about what needs to be fixed, which we can do on a non-emergency basis. We now have peace of mind for what is going on under our home, and have a plan of attack, while fixing the immediate problem that was about to send us to a hotel.I could not be happier with the service, communication from both Ozzy and the office, and the fact that we were able to shower tonight. I look forward to working with D&F Plumbing on future repairs, and hope they can send Ozzy.

paula beard

3 years ago

We had an emergency and Tina was so helpful to get a plumber to our home within hours. Our plumber Joe H. arrived earlier than expected and was professional and efficient. We appreciated that he arrived wearing a mask and gloves. This was our first time using D &F Plumbing. Very satisfied.

G Lively

6 months ago

Chris repaired a bust pipe for our front outdoor hose bib. He took care to wear protective booties when working inside the house while making the repair and carefully cleaned the work area when completing job.

Nona Wasson

4 years ago

I called on Monday and Ron was at my house on Tuesday. Great timing! When D & F came they were on time, very efficient & cleaned up great! All I all was a wonderful experience.Rob was great!

Stephanie Pittman

2 years ago

Very high service prices.
Sales representative service technician behavior which I did not like.

Donna Sylvester

4 years ago

I want to say what a great job d & f did on my bathroom sink the young man was fast polite and cleaned up so well .I thought I would have a mess afterwords but no even better then I would have done.Thank you D & H plumbing I highly recommend. You anytime..

David Hackney

a year ago

Great Team at D&F Plumbing! All the services clearly described, service team on time - Thaks for the quick response.

KC Eisenberg

a year ago

Loren did a great job! So happy to have everything running well.

Nancy Walter

2 years ago

Ozzy did a great job replacing our old garbage disposal. He did a great job explaining what he what he would be doing and made sure everything worked properly before leaving. We had a good experience.

Bao Tran

3 years ago

The technician who came to do the repair is very knowledgeable, his name is Joe.
The next time if I need to repair something , I! D like to have the same person

Lakeesha Watts

a year ago

He was awesome i would use his service again

MA Herman

4 years ago

Outstanding and immediate service by Steve. Diligent, knowledgeable and trustworthy with a complicated sewer line and City problem. Will only use D&F and Steve.

alicia correia

2 years ago

Excellent service. Ozzy was great and worked long hour to get our plumbing issued resolved in one day. Also the first plumber they set out, Robert to find out what we needed was very good and understood exactly what we needed to remedy the situation. Great company

Jill McAllister

a year ago

Joe was respectful, knowledgeable and honest about the work that was needed. I was especially impressed that a photo of him was texted to me by D & F upon his arrival, so knew who to expect. I will be calling on D & F Plumbing for future repairs. Thank you!!!

Pat Clancy

3 years ago

Just completed a project with D & F, repiping portions of our 100 year old house. Tina and Brittany in the office did a great job of helping coordinate our schedule with their plumbers. They were friendly and helpful. The plumber, Joe, helped evaluate the job and made a number of suggestions to try instead of completely tearing the house apart to get better water pressure. He was friendly, professional and cleaned up after his work completely. We plan to use D & F again for another job that wasn't in our original scope.

Squirrel Macias

7 months ago

John was friendly, fast and thorough fixing our burst pipe from the freeze last weekend. He explained our options clearly, and did the repair as we requested. He even gave us a little bonus tip regarding our problematic kitchen sink. 😊. 100% would use D&F Plumbing again (hopefully we won't have to)! 😉

JulieJamon Holland

3 months ago

Fast efficient and knowledgeable! Great service and friendly!
Would definitely recommend Ben and this company!

Shaista B

a month ago

Phil came on time, shared all details, answered all questions with patience. Found very small dripping type leak and fixed it, on the way taught us how to keep an eye on things and take preventive actions. Very good teaching and troubleshooting skills.

jason lutz

11 months ago

Awesome company they communicate well with customers and they do high quality work easy to work with

Tom Glazener

3 years ago

Stephen arrived on time. By that I mean exactly at the start of my 2-hour window. I had text notification 20 or so minutes ahead of his arrival.Friendly, professional, but relaxed. Reviewed our whole plumbing situation in this 1890 home. His first concern was that we man not be properly grounded. (An electrician is checking that out tomorrow.)Estimate for the work to be done. Work done. Fast, straightforward and very pleasant. COVID conscious throughout. Will use again.

Steve Schaffer

3 months ago

I had a leaking and slow draining kitchen sink. D@F were here in a couple of hours. My technician was great!

Tricia Hart

11 months ago

The guy came out and I guess he tried to find any underground leaks and to look for my shut off valve. I had a doctors appt that morning and couldn't be there when he was done. I never got a report on his findings and I have called the company 7 (SEVEN) times to get said report and as if today- Aug 22nd. Still no report.To say the least, I am not a very happy customer at this time

cort Garrison

2 years ago

D&F’s plumber, Joe, was on-time for our 8am service call. Joe was very courteous and respectful. Joe replaced our Insta-Hot at our kitchen sink. Would highly recommend D&F plumbing and Joe. Very professional. Quality service.

Elayne Janiak

2 years ago

The entire process for this after-hours work was painless. Our drains suddenly stopped working at 4:30. D&F dispatched Phil Deuel, who arrived 30 minutes earlier than the estimated time. Phil was very thorough in explaining his process and in keeping us informed throughout. Costs for attempted repairs of the problem were clearly shown prior to the work starting. A professional process throughout. Highly recommend.

Mark Latta

2 years ago

My plumber was very knowledgeable and professional. He was also a very nice guy. Good experience.

Katrina Quezada

2 years ago

Our plumber Trevor was exceptionally friendly, explained the hows and whys of the water leak. Fixed it and explained what we steps we needed to take in the future to stop it from happening again. Great service, very professional. Highly recommend.

Lianne Petrocelli

a year ago

Warren was very professional and thorough. He even took the time to check all of our other systems. We are new to the area and will be using D&F for future calls. Thanks Warren!

jj needleman

2 months ago

Frank was the best! He was a great communicator and I felt very comfortable having him in my house. I would definitely hire D&F again and request Frank!

Gregory Feinn

4 years ago

Aaron of D & F plumbing has completed three work orders in my home and consistantly executes the jobs with top notch skill and professionalism-- I feel confident in recommending D & F, and feel secure living in a historic building with them in my corner for any future needs

r !

5 months ago

2/7/2023 Vancouver WA. While making appointment for 2/8/2023 for leak detection in front yard I was told that it raining outside would not cause a problem to locate leak in front yard. I was told they will send their best plumber with the absolute best leak detection equipment. They called the day of appointment to change it from a late afternoon to an early morning appointment. After waiting 5 hours I called them and they said they’d be there by the end of the day. The tech showed up 2 more hours later (Brett was very nice) but after putting his equipment (a prob/listening device; no other equipment was used) into the ground he said it’s raining and there is road noise so he can’t locate where the leak is in the front yard. Then gave me an estimate of $9,000.00 to replace the main water line from the street to the house. Approx 50ft. And said; but he’s not sure if that will fix the leak but it’s the best place to start. Then gave a referral to another leak detection company. Said he spoke to his boss/manager and he said to call about a reduced charge.I called to talk to his manager who said there’s nothing he can do but offer me 50% off for a second visit charge to come out again try to locate the leak. Why would I pay you a second time for a job you couldn’t do the first time?? I was charged $550 from them to tell me it’s raining outside and that’s not their problem. Oh well!I want to point out that Keith at the office was very friendly and tried to be helpful but his boss wouldn’t even take my call or call me back.I would think twice before giving this company a call or your money to tell you they can’t find the problem because of rain and cars driving by and give you a very over priced quote to not know if it will fix the problem. Not a company I would recommend for leak detection.Absolutely the worse experience I have ever experienced by any company!!update as of 2/13/2023 They called and offered a 50% refund for their initial visit. That's better then nothing.

Derek McCurdy

2 years ago

I'm posting to hopefully prevent others from getting scammed by D&F Plumbing. My house had a leak on a Saturday that was causing property damage. To their credit, D&F did show up that day after a $200 fee was agreed to. Once on-site, I was quoted $1600 to fix a leaky valve. That is an insanely high price, but it was causing property damage, so I had few options at this point. It was agreed to with the plumber that the $1600 was the total price for the day, which included the initial fee. I was then billed $1800 ($1600 + $200). I called the Contractor to resolve, but they told me the $200 was already paid for before they showed up, so they were not lying when they said $1600 was the total for the day. The repair does appear to be working, but I recommend finding a different plumber.

Duncan Carranza

2 years ago

Read this before hiring them!Our old garbage disposal broke and the handful of other plumbers that I called only had appointments two weeks out. So I called D &F, and they had an appointment the next day!Later on the same day I called, Steve, their plumber came to our house - he was a day early, but I was excited to have the work done. He quoted us a large amount for the work, but to be honest I hadn't done my research, and with covid floating around I felt weird asking him to leave. So he did the work well and quickly.When I called their manager the next day to try and have our bill explained (because how can an hour of work plus a 150$ part cost so much?) The manager wasn't able to explain or share a breakdown of the cost.TL;DR: do your research ahead of time and be ready to ask them to leave if they quote you something astronomical.

Jeff Motsinger

a year ago

Ozzie did the job just perfectly. He is very personable and respectful. He is fast and efficient---our plumbing problem is solved.

Clarence Kaiser

2 years ago

Flying out to one of our project to deal with a huge plumbing issue. Whoever I called kept saying it's a $119 fee to meet us on site, then he put me on hold and said sounds like it will be $500 fee. I told him I will be there for 3-hours and I'm only meeting with one company I'd be happy to pay the fee but we are a commercial company and need to set them up as a vendor and such. That didn't work for him, so I guess it won't work for me. I asked to speak with someone actually in commercial plumbing, and he said I was talking to the right guy. If that was the right guy, I can't imagine what talking to the 'wrong' guy would have been like.

Greg Townley

3 years ago

I've had nothing but great experiences with D&F. They are fast and friendly and do high quality work. I've tried several different plumbers in town, and D&F is by far my favorite!

J Temple

7 years ago

Used them for a repiping of a large old home that has been converted into dual residence. Huge job and they did excellent work. Great service, work and cleanup.

Kathi Carlson

3 years ago

I am absolutely thrilled with the service I received and especially with Randy. He was professional, explained everything he was going to do and checked in with me during the day on progress. I highly recommend D&F Plumbing and an extra shout out to Randy

Craig Bailey

2 years ago

Joe Kendall was our technician. They were available next-day for a toilet replacement. Joe was friendly and knowledgeable. He did a great job - removed old toilet, inspected existing connections, prepped the new install well. the new toilet install looks great.

Didi Atandra

6 months ago

We had Mr. John Hurst helps us . Very much appreciate his help for the project . Five star for his skills and for being caring .

Rebecca Smedley

a year ago

Updates at every stage of the process. When we hit a snag, our plumber was able to pivot quickly and provide options for resolution. Very knowledgeable and willing to share expertise.

Jake Rowan

2 years ago

Joe was awesome, he got the clog fixed and gave me some great pointers on how to keep then cleaner for longer! Thanks!!

James Chao

6 months ago

Very professional and helpful.

Kenya Budd

3 years ago

D & F way over charged me for the same work my neighbor got. It wasnt until I asked why the difference, that they were willing to not just try and get more money out of her like the office person told the technician at my home, but finally charged me what they charged my neighbor for the exact same work. I do not reccomend this company their pricing is arbitrary and their managers are unprofessional leaving their hard working technicians in the field holding the bag looking like jerks because they are trying to have conversations where they are being reprimanded for not gouging the customer.Bad news dudes.

Linda Preble

a year ago

I was impressed with the text before so I knew when Ben C. would be here and what he looked like. He listened to what the problem was. He explained things real well on what he was going to do. He was very nice and professional. He was early and I felt like I could trust what he was telling me.

Cheri Mustacchia

a year ago

Wonderful, fast courteous service.. Quite a bit of a sticker shock( unfortunately a Saturday)

Leslie Skoda

a year ago

I appreciated that they were able to come same day I called, however I was quoted $800.00 to replace a washer. I understand that prices are going up, but this is ridiculous. I just wasted $119.00 on a service call. I just got ripped off.

Empress Edwards-El

2 years ago

I referred a friend to this service! They tore into her sealing left a huge hole and charged her $900 to fix a leaking hose from the shower. This company is fraudulent and taking advantage of customers during Covid-19. Do not waste your money or your time!

Kelly Perkel

2 months ago

Ben came out to fix a leaky pipe, and I appreciated him taking the time to educate me on the problem and solution, and tracking down a unique part to fix the issue with. D&F always does such a great job!

Desiree Bley

3 months ago

Frank was able to attend our shower (that wouldn’t turn off!). He was quick, efficient and friendly. He had the part on his truck, so no waiting! He was great! We discussed hot water heaters… it’s about time. So I’ll be calling him again!

stoneburke family

2 years ago

Randy showed up in the time frame expected and stayed in good communication on his way and while on site. He did a very professional and workman like job.
D&F was all professional from taking my emergency off hours call , to being very clear about cost, to scheduling an emergency visit and getting to the root cause of the problem.

Fernando Munoz

a year ago

I called to get a dishwasher installed. They refused to give me an estimate over the phone.When the tech arrived, he was very nice and professional, however he then told me it would cost $750 to install and remove the old one. This is over $300 more than another estimate I received and almost the cost of the dishwasher itself, which is ridiculous.I told the nice tech we could not pay this and would go with the other company, which he understood, but the company then charged me a $120 dollar dispatch fee that I was not told about beforehand.Overall very shady and expensive company. Would NOT recommend at all.

Anne Mark

11 months ago

Quick and Excellent work done by James Chauffeur’s hard work! Thank you so much. -Anne

Abigail paul

2 years ago

This was the biggest rip off ever. Charged $567.00 to swap out a $50 faucet that was available upon arrival and the exact same as the old one. The plumber was out of there in less than 45 minutes. I still can't believe the price they charged for such a quick and simple job.

Christine M

5 years ago

I had a simple leaky pipe situation but it took me weeks to find a plumber, as I would leave messages and no one would ever even call me back to say that they were too busy to do the job. I found D&F through Next Door and when I called someone actually picked up the phone (!), and offered to make the appointment the next day. They were super professional and organized, and the plumber they sent (Matt) was friendly, helpful, and did a great job - even took extra time at the end to tidy up really well (the leak had caused a little rust stain on the floor and he scrubbed it up). The price was about what I expected it to be, and was reasonable. I will definitely use them again.

Jean Phillips

2 years ago

He did a great job

Bruce Plato

a year ago

I was charged $405 for an hour of labor to repair my kitchen sink. The only part needed for the repair was one that I provided. Though the person doing the work was cordial and professional, it was an outrageous amount for the work provided.

Anne Graves

8 years ago

We've been using D & F Plumbing for several years and have always been pleased with the service we receive. They are quick to get us scheduled and Jesse does a fantastic job every time.

Craig Galloway

a year ago

Out of three companies, we selected D&F because they promised to be there when they said and to complete the job the same day. Frankie arrived as expected and went right to work after providing a quote that was agreeable to my wife and I. The work was a leak at the meter that the city was not responsible for. Frankie without delay was able to restore service to the house and kept to the agreed upon quote without making a big mess or any work around. Frankie's great attitude and professional skill got us back in water to the house. He answered every question and evaluated the house systems prior to leaving.

Suchit

a year ago

Great service, very professional. I highly recommend.

Sarah Sartors

2 years ago

Jason is the MAN! We hired for an install of our washer/dryer to be placed in our garage. He did a beautiful, clean job of water hook up and proper venting for both washer and dryer. They even moved our machines from our third story all the way down to our garage as part of the price agreement. My husband and I have several projects ahead of us, and we want Jason for all of them! Professional, on time, clean and tidy, easy to schedule and get the work done when WE need it done! SO IMPRESSED!!!!!! We called several plumbers and they either canceled their appointments on us, didn't even show up, were hard to get a hold of, or over estimated the price. D & F made it....so easy! You guys are the BEST!

Yvonne Draper

3 years ago

Plumber lied and tried to add another 650.00 on top of the 250.00 for a detailed insurance report. I checked with my insurance company and they stated they only need an invoice . I felt he was taking advantage of me. The customer service lady that answered the phone was great but could not give a good score to the company for what the plumber tried to pull. Very upset people do this to older people in need of help and His dishonesty. Don’t trust this company.

Ned Schmidtke

2 years ago

Robert was terrific! Was on time, solved our problem and gave us good advice as to how to prevent the problem from reoccurring.However, we were shocked by the charge of $680.00 for a simple kitchen snaking! This alone would dissuade us from calling D+F for major plumbing projects planned for later this summer. Scary!

Stacey Durbin

6 months ago

Do not use this company! They are scammers and will take advantage of your plumbing woes not to mention they are very rude.My client and I were very clear when we made the appointment with them, which they couldn’t get the time right to save their life, where prior issues required attention - namely under the home. They stated to come out and inspect it would cost $119.ON THE PLUMBERS WAY OUT TO THE HOUSE he called my client stating that in addition to the $119 inspection/quote, D&F would charge $499 for looking at the pipes under the home. This was not disclosed at the time when we made the appointment. I'd like emphasis this was IN ADDITION to the $119 and it was stated that if work commenced, the $119 would count towards that work, but not the $499.The plumber did not inspect the pipes. He literally walked around the house with an iPad taking pictures and he called it a “Visual inspection” not to mention he didn’t touch ONE plumbing fixture in the house and had a major attitude. He did not look under the home or run water, check leaks, give a report, assessment or quote. He was rude and derogatory after having not accomplished any portion of the task they were scheduled for at which point I asked him to leave, he had been at the property approximately 11 mins when I asked him to please leave.After leaving several messages to have a manager call me regarding this no one has returned any of my phone calls meanwhile they charged my client which we are disputing.I’ve worked with 100’s of plumbers and a visual inspection includes touching, looking, testing, running water, and checking for leaks NOT walking around the house only taking pictures with an iPad, I can do that. What we needed was a plumber. They are not here to help people with their plumbing needs. Save yourself a headache, time and money and don’t hire D&F!

Rick Powell

2 years ago

Do not use this company! We had a pipe break leaving us with no water for our whole house and needed a plumber ASAP. Most plumbers were booked for new construction. D and F said they could get out in 10-12 hrs and required a credit card. I received a callback from another plumber that could get out 8 hrs earlier and called back to cancel and D and F would not refund a $199 dispatch fee even though it was still 8 hrs before they were going to be here. I have asked for copies of this policy twice and they still have not provided it to me. A real plumber fixed the leak for $75 more than their stupid dispatch fee

N B

5 years ago

The first time I called should have given me a clue not to proceed, as the person who answered did not even act like he worked there, just annoyed that he had to answer the phone. But having not found a plumber during the next week or so, I called them back and this time the office person sounded very knowledgeable and seemed to be saying yes to my questions. In the end, however, they were extremely expensive for a simple kitchen sink clog that took exactly 5 minutes (or less) to unclog. The bill was $160.00 and that was supposed to include a senior discount, but the bill did not show the discount clearly. I called the office to see if I did in fact receive a discount because it did not show on bill. Anyway receptionist could not answer that question so I left a voice mail with the billing office. They have not called back. Anyway I would not use them again because of the price and the attitude I received from a couple different employees. They could not give me an estimate to begin with (I called others and got est. for $88, $99, $125 if no other problem. Thinking D&F cost would be about the same I went with them and got a ridiculous bill for $160 (and was told by plumber that included the discount which did not show on bill)???? Next time I will not call D&F for certain.

Rita Corey

3 years ago

Excellent customer service. Clear explanation of costs. Job completed promptly. Work area left clean. Will use this company again if needed. Thank you John for a job well done.

mike porter

2 years ago

The plumber they sent over was very professional and did a great job explaining everything. The problem for me was the price. After a breakdown of services it was 325 dollars an hour for minor repair with the walls open already. Thats way more than I would be willing to pay. I will not be calling this company again

Daniel Wilson

a year ago

Frankie is the man. He got my wax seal replaced in no time.

Kendra Summers

a month ago

Ben came out the day I called and worked for hours to solve my problem. Even though what should have been a two-hour job kept hitting the snags that come with working on a super-old house and doubled in length, he kept a smile on his face and worked diligently until everything was finished. 10/10!

Summer Cox

a year ago

We had an urgent plumbing problem in our kitchen and D&F came out quickly; Phil was knowledgeable, thorough, and friendly. We were very pleased with the work and outcome!

Anthony L

2 years ago

Joe H. was a delight to have working on our plumbing to remove a clog between the street and our basement. He spent five hours trying different things on a very persistent and hard to remove clog. He went out and got more equipment and returned. Above all, Joe's can-do attitude is exactly what made this experience a very good one, when it could have been very bad. He kept saying WE WILL GET THIS DONE! with a smile, never frustrated, just tenacious. And believe me, it is very easy to find a sour-attitude plumber. Not Joe, though! He was all smiles and determination. Thank you, Joe!

Carl Berenson

a year ago

Frank was professional and on time, he reviewed the situation, explained to me the problem, and was clear about the possibly scenarios to resolve. Thankfully he was able to perform the less invasive of the fix of the options by working with the existing pipe and successfully fit the existing toilet with a new seal back to the flange. Friendly and easy to talk with.

Sharon Perkins

a year ago

We just needed maintenance and check up in our drainage and pee-traps.
He was professional, helpful and efficient.

Dave Messmer

a year ago

Quick response and very professional

Rob Saul

2 years ago

Johnny Walker an D&F were willing to work with us making a toilet replacement a two step process. First the old one had to be removed so I could replace and paint damaged drywall that was behind. Johnny then came back and installed the new toilet. His professionalism and quality of work are very impressive.

Nam Huynh

a year ago

I called D&F plumbing to ask for help with installing a new sink. Frankie, the technician came out the next day. He took some pictures of the sink and then went sat in his truck for a while. He then came back and told me that they don't do undermount sink installation. They only do plumbing related to the sink. I told Frankie that I wish they were honest at the start so we didn't have to waste our time. Frankie also agreed with me that the service call should not be charged. It's clearly a miscommunication. A few days later they did go ahead and charged me $119 for the service call. I called them back and asked to speak with their manager. Kevin, the manager came on the phone. Instead of trying to remedy the miscommunication, he was justifying the charge due to the technicalities of my request. The fee charged is not a huge issue for me. It's the dishonesty and lack of integrity that this business demonstrates that's concerning. There are a lot of good honest companies out there that will try their best to earn your business. Too bad D&F plumbing is not one of them.

Gerald Madsen

a year ago

A few scheduling issues and delays, but when their plumber showed up it was first class service all the way. He explained things clearly, worked cleanly, and left with a very satisfied customer.

Timothy Tignor

5 years ago

Most awesome plumbing company in the history of the world! The owner Sandi Warren should be president of the United States actually president of the world maybe even a queen!

Katie Brooks

3 months ago

Hired this company to give us a quote on a home we were thinking of purchasing that we were told needed a re-pipe by another plumber. Told them REPEATEDLY not to discuss the repair or scope of work with the seller and they acknowledged. They also told us we would not be charged for the inspection if we used them for the work. The feedback from the home seller was the plumber discussed the entire job with them and told him the pipes weren’t “that bad” And might not need an entire repipe. Yet, when the plumber sent us an invoice it included an entire re-pipe that was $10k over our other quote and no other “cheaper” or less invasive options. The seller didn’t believe us and didn’t want to negotiate a portion of the work because of what the plumber told him. On top of all of that they immediately charged us for the quote on my card on file. When I called them to discuss my frustration the response was “well, we gave you a discount on the quote and didn’t charge you full price for it.” Very frustrating, I would not use this company for anything. They cost more and can’t seem to follow simple instructions or provide quality customer service and try to remedy the situation.

Jo Eddins

7 months ago

We had used these plumbers once before to fix unclog a drain pipe in our basement as we own an old house with galvanized small pipes. We had the issue arise with our tenants one year later so we called them again since they are done so well the first time but this time was way different! The tech didn’t test that it was actually working and it’s cost wayyyyy to much!! So not only did we pay a ton of money but nothing was actually changed and they didn’t even acknowledge the clogged toilet that we called them about aswell. So now on the other end of the service we are dealing with the customer support team…my nine month pregnant wife we left ok hold for 45mins before the phone clicked off when she called back to get reconnected with the guy that she spent more than an hour dealing with the lady said “oh he actually went home for the day 30mins ago”.Overall, absolutely terrible and I would never recommend this company to anyone!!

Arely S

9 months ago

They charged $500 just to book the appointment because it was an emergency but it still took 8 hours for the plumber to get there. It was another $385 when he showed up even though the issue turned out to be just a loose pipe and clogged garbage disposal. The plumber did a decent job but I do not recommend this company and will never use them again.

Heather Dunn

2 years ago

So in the beginning said plumber was very informative which I appreciate, however I had just had hip surgery so I couldn’t really stand there to talk details as I live in an apartment community. The plumber ( I was never given his name nor did he introduce himself) fixed some of the issues but according to my son the water isn’t hot it’s Lukewarm on the hottest setting. So, I leave my house to go run an errand to come back after he had left to see that he had used my personal 450.00 dyson vacuum cleaner to clean up after he had cut the sheet rock which left the wall droppings on the ground and now all in my vacuum. I then call the office to complain about said plumber and Kevin is the manager I spoke with. He said (and yes it’s on the recorded phone conversation the previous day) that he was going to send someone to my house in the AM to pick up my vacuum and clean it. I never heard from anyone, never got a call so after 12:30 I decided to give them a call and that’s when Kevin went off on me after I confronted him. Let me tell you I have never been treated so poorly by a business. I will never allow this company back in my home. They also left holes in my sheet rock and left it that way.

Wendy White

a year ago

Installation of toilet and faucet sink plumber was nice and friendly and very professional. He did awesome work.

Jeff Mendenhall

2 years ago

Great job by Jason our plumber. He not only fixed it but cleaned up everything and was very professional about the job. Plus, he was very kind to our rowdy pugs. We will definitely be using D&F again and will be requesting Jason.

Cara Lacy

4 years ago

I paid $100 and still have a leaky faucet and leaky shower. I was given lots of professional advice that was useless or common sense. The plumber obviously did not intend on doing any work; he parked in the street with his hazards flashing and blocking traffic for the visit. I have never been more unhappy with a service call.

Jan Crispin

2 years ago

Did an excellent job.

Jay Weinstein

2 years ago

very happy with work!

Kathryn Vsetecka

a year ago

Had a truly seamless experience working with D&F. Chris and Robert were efficient, kind, and re-piped our house (1 bath, 1 kitchen) in one day. From the initial quote assessment, to the quick scheduling once we chose to move forward, we had a great experience and would definitely recommend them to others.

Carter Mann

5 months ago

Great service. Great value. Will definitely use D&F again.

Sam Nelson

a month ago

The guy was perfectly nice but $800 for a shower cartridge is just insane. And yeah by the time they're out there you're $120 in the hole anyway. I'm afraid to call around and find out how badly I just got ripped off.Even in the response below there’s no justification for $800 for a shower cartridge

Bret Kimple

2 years ago

Randy Sosa was excellent based on this experience and I would recommend him highly. He assessed the problem quickly and contacted me by telephone since I was not on-site to explain what was needed. He performed the repairs quickly and professionally and was available for my follow-up questions. Thanks Randy!

Natalie Pellitier

a year ago

The dispatched worker was professional, considerate, clean and did the job well. Unfortunately they charge $120 for dispatch and assessment (which is fair), then they show you the proposed invoice, which for snaking a kitchen drain was $500 (with the 120 waved). At that point you're stuck because you'll have to pay the dispatch fee and call someone else. It's hard to feel this is fair pricing for 1 hour of work + travel, and no need for additional parts. No criticism of the excellent plumber who was here, but the company pricing is exceptionally high.

Elaine Jones

2 years ago

We thought the whole crew, Phill and including Justin as lead on the work were all fabulous. Justin's crew were very friendly helpful and polite.

Amy W Wagner

2 years ago

Aaron was great: friendly, knowledgeable, thorough. He stayed until the job was done and provided great explanations of our problem and solutions.

Tammi Elfers

11 months ago

Frankie was a great plumber for me! He didn’t quit until he figured out what was wrong with my drains and he was very professional.

Nancy Browning

8 years ago

Got a plumbing issue? Call D&F Plumbing! They are the best and ask for David. He is engaging, professional and a gem.

David Lomartire

3 months ago

Frankie did a fantastic job in fixing my cracked faucet pipe. He clearly went through everything and there were no surprises. And, D&F was great to work with in regards to scheduling the repair. Great communication and the service tech tracking feature is very useful. Highly satisfied and would recommend. I plan to use them for some future work.

Sarah Puckett

a year ago

Great, super professional not expensive, made sure the job was completed. Went out of his way to snake my septic. Will use your services again if needed. Thank you.

clark phillips

a year ago

I was very excited with how quickly they were able to get me set up with an appointment. Unfortunately when it became time for them to show up they didn’t show up or call. They said they tried to reach me but my phone never rang and I was able to text them via their texting service. I also tried to call them 2 times during the no show and no one picked up.I can’t comment on the quality of the work but I wouldn’t recommend them.

Tony Matteson

2 years ago

Very mixed experience here. It started off well with the service technician (JOE) showing up and discussing the issue. I explained the problems we had been having, provide him a map of what I had discovered for the waste lines and pointed out where i believed the clog to be originating from. I had taken half a day off of work to be there and help with the process, pulled our toilet for access etc etc. After a couple hours he had broke loose the clog and water started running again. However, the clog had been clearing itself previously and then backing up again which is why the video scoping was the most important part for us. Joe tried several times to get his camera through the pipe but was unsuccessful. He suggested another technician come out later that week with a smaller camera which we agreed to rather than having Joe go under the house to access the clean out. I was told the dispatcher would CALL ME AND SET UP AN APPOINTMENT. Great experience up to this point. The next day I get a phone call in the afternoon from dispatch telling me that the technician was 10 minutes away from arriving. When I explained that nobody had given us a call to set this up and that I at least needed to call my wife to make sure she was even home the dispatch lady was very rude and impatient. She didn't even let me finish suggesting I call my wife to confirm she was there and just HUNG UP THE PHONE while I was talking. I was astonished at the lack of professionalism here. This is basic communication and what should be the simplest of customer service. So I called my wife and she was happened to be there and the new technician showed up with a smaller camera but was still not able to get through the pipe. Less than a week later our laundry room flooded again due to the same area of the clog. I called back the next day to see if someone would be in the area to swing by one last time and I WOULD CRAWL under the house and help guide the camera through the clean out (from an outside vent - a completely straight shot to the clog area that would have taken less than 10 minutes to get the camera to where it needed to be). I was told I would have to pay again for a service call to discuss what would need to happen to remedy the situation. They would not even entertain the fact that I did not receive what I had already paid for - clear the clog and provide video of the section of pipe to verify. Even when I was willing to work with them to make it as time efficient and easy as possible.Technician service was great - especially with Joe.Experience with dispatch - absolute garbage after being hung up on.Quality of work - I would say great - if it was followed up onFollow through and guarantee of results - I wasted my money. Paid $400 and did not receive the stated services that were agreed upon.

Linda Richey

9 years ago

My parents have done business with D & F Plumbing for over 50 years. First we resided in the neighborhood on Humboldt and moved away when I turned 12 and continued using their services. When I got my own home I to used them needless to say had I not seen my parents as satisfied customers I wouldn't have bothered. As Igrew in my position in the workforce we also used D & F Plumbing and believe you me,the first job they tackled for us was no small feat it was fir tree roots in the water pipeswhich called for them to bring in a backhoe to dig down far enough to get at the area for repair in a tight area. My Mother is still living in her own home at 93 and this morning finds need in plumbing repair as usual she called on faithful D & F plumbing!!

Andrew Zook

2 years ago

Joe Hammer and his colleague, Will, went the extra mile with their service! Great work and a consultative approach on a bathroom remodel.

Nyssa Maurstad

a month ago

Do not use this company. They charged me almost $400 to look under my house. Then quoted me $3000 for a possible repair and then they demanded half to even make the appointment. The $400 they charged to look under my house wouldn't even go towards the repair! The repair ended up just being a poor toilet seal and was handled in an hour by streamline plumbing for $125. You can find plumbers that do free consults and I wish I hadn't panicked with a repair and let the first people I called come into my home. Lesson learned. In this economy it's honestly downright unethical the amount of money this company got off of me to simply look under my house. I hope the poor technician finds a decent and honest company to work for. He was a good guy with an unethical company behind him.

Teresa Smith

11 months ago

Chris was courteous, professional and pleasant. He explained the toilet issues well. He was a consummate professional. I highly recommend him.

Ellen Cusick

a year ago

I called D&F to see what they would charge to replace my sewer line from my house to the curb. Their plumber showed up 2 hours late and spent 15 minutes at my house. I am self-employed and had to cancel a client meeting in order to accommodate the plumber's tardiness. The quote came in at over 3 times what another qualified professional quoted me ($24k vs $7,200). I declined to pay the plumber when he left and asked him to have his office to call me. They did not call, but emailed. I replied and said that we should call it a wash since I lost money due to their employee's extreme tardiness. They charged my card regardless.I am certain that they would have subbed out the work and paid their sub significantly less than what they charged me. Do NOT use D&F Plumbing.

Marc Alifanz

a year ago

Our kitchen sink started leaking. Called someone else and they were booked out a month. Called D&F and they had Randy out to us just a few hours later. He quickly diagnosed the issue, priced the repair, and was able to do fix it today, all in one trip. Very happy customer.

Amanda S

2 years ago

Joe did an amazing job. He was prompt and knew exactly how to do the job. He was able to go get the necessary parts and installed the new pipe and toilet within hours.

Kyndra Miller

2 months ago

John Hurst was very knowledgeable and efficient. I will do business with this service and employees again real soon!

Martin Anderson

a year ago

Loren did an outstanding job and quick repair to a leak under our kitchen sink. It was amazing to even find someone to come out on weekend after hours. I would recommend them and I’ll sure I’ll use them again in the future!

Zoe Purtzer

3 years ago

Kitchen faucet installation. Thorough, very informative about process and pricing. Offered 5 point inspection of other plumbing related items (toilets, water heater, sinks, etc) in house for free.Pleased with service and will recommend to friends and family.

Cyndiebj Bjorkman

2 years ago

They try to up sell you at every turn. Often they say they are going to come over and don’tThis text system is crazy. Texts come saying they are coming today even though you don’t have anything scheduled. I asked Wayne to call me several times but never did.Since they are union shop I expected more professionalism than I got. I wanted to believe that a union shop operated at a high level of integrity and professionalismEverything is working well.

Diane Crumpacker

a year ago

Ozzy was a pleasure- professional, prompt and thorough! Would definitely have him and D&F back should the need arise!!! Furst time we r used this company which was referred by our realtor but best experience we’ve had in Portland with plumbers!!

christina yager

4 years ago

Woke up to my toilet seal disconnected and water running through the floor to the basement. I made one call and the dispatcher was so kind he asked if he could call me back to hopefully get someone out to repair it before the weekend. He called back within an hour and were able to dispatch the amazing and wonderful Aaron who was kind, polite!, helpful and did an absolute wonderful job! He went out of his way to make sure I was completely satisfied, he was honest and didn't try to upsell me or over charge me in any way! I will be using them again in the near future!!! Thank you Aaron for saving my weekend!!!

Tanya Hartnett

9 months ago

Super nice and professional and took care to do it right. My plumber was Loren Waters and he was awesome!

MICKY Robinson

2 months ago

Warren and Frank were both great. Warren set the toilets and I should have listened to him about the inlet valves, but Frank came and took care of that. Great plumbers!

Bryan Brumbaugh

a year ago

tech was very polite, honest, and explained everything in detail along the way. would totally use D & F plumbing in the future !

Sherry Manion

a year ago

Our home had a collapsed drain line that traversed under the basement. This was noticed on a Thursday night. I gave my phone number on their website. The next morning at 7 o'clock their office called, by eight o'clock their technician arrived! The problem was assessed and after a short amount of time a proposal was drawn of which we accepted. They started the following Monday and by Wednesday the work was ready for the city inspector. True artistry in the plumbing craft. They were clean, friendly and enjoyable technicians. We were able to stay in our home while the work was done. I couldn't have picked a better plumbing contractor for the work that was needed.

Carlye Hooten

2 years ago

Steve changed our house filter housing to a similar but different filter. He was courteous, VERY professional and obviously experienced, on time and let us know about each step. The whole thing was more expensive than the quote we received from another plumbing business, but we feel much better about D and L, and about Steve particularly. I would recommend him and the company in a heartbeat.

Elizabeth Koning

11 months ago

We had an emergency call from our rental that there was water leaking from the upstairs shower into the lights below. D&F scheduled us fast, but then I ended up having an over lapping appointment with the time they were supposed to come, Duncan was amazing and took care of me and re-worked the schedule to make it one of the first appointments of the day even though they were really slammed. Timing was perfect they send a message to give you heads up that they are on the way which is about 30 minutes give or take which was perfect as I had to also drive to the location. Loren the technician was very personable and knowledgeable and gave us many tips and ideas to help our issue. Will most definitely recommend and be using D&F plumbing for any future needs.

Heidi Loney

3 years ago

I cannot begin to tell you how thankful I am for Joel, Andy and Ben! My condo units plumbing needed major repairs and these 3 worked until 11pm at night to make sure it got fixed. Who knew not being able to shower, use the toilet, do laundry etc. for 2 days would be such a nightmare. But these 3 made it happen and I cannot begin to tell you how much we all appreciate them. Talk about going above and beyond! I will forever be referring D&F Plumbing in the future!

Felicia Breck

10 months ago

Frank was efficient, knowledgeable, and personable

Elijah Jones

2 years ago

I call the number and ask if there’s any way we can make an emergency appointment. I told the lady if there’s no way we can get it done today just let me know now, because we’ve got water blasting out the pipes in our bathroom. She says she’ll call me back once she gets in touch with an employee on call and in the middle of responding to her she hangs up in my face. We never got a call back and thankfully ended up fixing it ourselves.

Christine Siegenthaler

a year ago

Very professional and knowledgeable. would recommend to friends and neighbors!

Paula Moore

11 months ago

Leaking outside spigot. Replaced both spigots. Did an excellent job!

Jacob Hill

a year ago

If you're looking for plumbing, than stay away from this company. I was quoted $380 for the first 2 hrs of work and each additional hr at $180. This was an emergency after hours saturday (mid-day) and it was kind if hard to find someone. I would have kept calling around but I waited a couple hours for them to show up based on their quote, but when they got here. He came up with a 2,600.00 cost. At this point, it was crucial to get the work done, which was literally 3 feet of running plastic pipe line from the base of the floor to the new shower valve he put in. ( No other cost, that was it!) It took him 2 hrs to do the work. I felt totally robbed and taken advantage of! I had no choice but to sign to agree to the charges because I was running out of time to do this. I called and talked to the manager and explained to him exactly what I was quoted on the phone and he even acknowledged the person was wrong. I pleaded and tried to get empathy for this charge so he could take off some of the amount maybe, but he simply didnt care and the first thing out of his mouth was; you signed a contract. Now, I own a business myself and that treatment and dis regard for a client is absolutely disgusting. If you have plumbing work, do not call this company if you have an emergency. Complete waste of time and a rip off! This is not a review for the worker. He was a great guy.

Nikki Clark

10 months ago

D&F Plumbing saved us after multiple other plumbers failed to replace a failed water heater. They came out quickly (next day) and even provided us tracking so we knew exactly when to expect service. Robert was fantastic to work with, friendly, very knowledgeable about the industry and the work he was doing, & thoroughly explained everything he did afterward. Extremely happy with Robert and D&F Plumbing, just wished we had called them sooner instead of trying to solve the problem with budget plumbers.

Kourtney Adams

2 years ago

Johnny Walker provided excellent service for me today! He was clear about what he was doing and kept me updated.

Lynne Dagg

a year ago

A capable, wonderful young man! The only had problem with the bill! I would recommend Warren again.

Steve Krakowski

4 years ago

I Hate to give a bad review but, We use them all the time at work and have an account with them never had a problem so I decided to call and have them ruff in a shower valve I had the sheetrock removed so easy access and supplied the valve, it took 2 hours Ok not bad seemed reasonable I was charged over $600.00 that's $300.00 an hour Wow I doubt we will use them again for personal use I hope this does not fall on deft ears

timothy french

4 months ago

Would have been 5 star with reasonable price.

Pati Griffin

4 days ago

Great Job very professional!

Barbara Kveton

4 years ago

Super nice guy, Charles, cleaned everything up, finished pretty quickly. I do recommend D&F This is the second time I’ve used them in the last 5 years. Would use them again.

Amy M

2 years ago

The tech who came to our home was exceptionally courteous. The reason for this review is the pricing. Their estimate was over a thousand dollars for two repairs. The next plumber I called (Colt's Plumbing) came out same day and charged $250. D&F also charges a dispatch fee of $119 when most plumbers provide free estimates. This was definitely a burn to me - I figured the work would be a few hundred and the dispatch fee would be taken off that total. Instead, I made a donation. Just so's you know.

Tami `Van Otten

2 years ago

Aaron is very nice to work with. He arrived right on time, was very friendly, efficient, and did an excellent job!

Chris Allen

7 months ago

DO NOT USE D & F!!! I was charged $660 for a simple valve change under my sink. A one hour job and about $50 in parts at best. That is absurd. They were going to charge me another $600 to change my faucet. I told them no and did it in 10 minutes myself.I made the mistake of not reading reviews, don't make the same mistake! There's plenty of reviews explaining how much they charge.

Spence Williams

3 years ago

They were recommended by a neighbor who was highly impressed with their work and they did a quality job. It was a combination of installing a new faucet and snaking a clog in the pipe. Not an urgent job and I made clear but one that definitely was done well.

Cami Mangan

2 years ago

Good service, VERY expensive!!

Joseph Smith

a year ago

John was fantastic. He did a wonderful job fixing our problem. I would recommend him to anyone with a plumbing issue.

Jim Roberson

2 years ago

This company sucks. 3 weeks later, job's not complete and I paid way too much!

Vincent Schreck

6 years ago

We did a basement remodel, which also led us to a complete re-pipe, new main line, and a new water heater. While the initial quote was way less than I actually paid. The company was upfront about how the costs could be more with additional work. My advice is to know EXACTLY what you want done instead of deciding while they are working. Add-ons are not cheap when it comes to plumbing.They did an excellent job with everything including cleaning up. It was easy to communicate with them, and they always got back to me right away. I would definitely use their services again.

Dylan Mart

2 years ago

Exorbitant pricing. I had a tub with a leak and a sink with a p-trap that needed replacing. They wanted $1700 based on their fixed pricing, and made me pay $100 just for the honor of being given a quote. I found a guy on craigslist that did a good job for 1/3 the price. These guys and 3 mountain have roughly the same model. Fixed scheme pricing, pay-per-estimate to take advantage of people that don't know any better

Art Wells

a year ago

At a time when everyone I know is complaining about service workers and trained technicians being hard or impossible to find, I feel extremely fortunate to have found a company that provided complete, prompt communication and shockingly quick appointments and quality work. I feel this all the more strongly now that my family has hot water again.

Yolanda Zweigart

a year ago

Warren was very efficient. And he explained very well the options available. He did a good job and I'm very happy to have water again!

Robert Beach

10 months ago

Frank was great and very knowledgeable. He examined our problem and decided that it didn’t need repair. He looked at another problem we had and was able to add an expansion tank to our water heater so that we are now up to code. That solved our second problem. We will use them again if needed.

Cyn 121099

a week ago

Bret was delightful and thorough. He was informative and guided us through what could have been an overwhelming experience. Yay D&F Plumbing.

Mike Domash

a year ago

Very efficient and professional.

Tarek Awada

a year ago

$620 for 60 minute consult?!Called D&F to help me troubleshoot a frozen pipe. To their credit, the plumber showed up in less than 4 hours. Other companies offered to come out the following week. After turning on/off some faucets the technician found the problem but as he said, nothing to do but wait it out. He then charged me a $120 service charge and $499 exploration fee. Not sure what the legal definition is for price gouging but if this doesn't qualify I'm not sure what does. Do yourself a favor and check out the smaller outfits (those that don't spend half their advertising budget online). You'll probably pay far less and find the same or similar expertise.

Marwan Mouammar

a year ago

Mike was excellent! Personable, knowledgeable and did able he can to help. On time, service we promised. Cost is a little higher than average but you do get the right service.

Eric Olijnyk

3 months ago

No stars if I could!!! 7,000 for a shower valve installation. And valves were crooked and broke. day in a half job and I am still fixing your work. You should be embarrassed of your work. You play these people and take advantage. Disgusting!! This is why I'm going for my license because I've seen so many people like y'all that rip people off and do half a$$ work. Y'all couldn't Even vent through the roof ya took the lazy way.I can't believe 7,000

jaime peterson

2 years ago

D&F was able to come out to replace my water heater the same week I called. Joe was super friendly and very communicative in helping us choose the right water heater to fit our needs. Will definitely use them again!

Ron Weber

11 months ago

Frank did a great job. He really bailed us out. Everything is back working perfectly.

Patricia B

a year ago

Nice work, but dishonest and predatory business practices. I was billed $1040 for less than 90 minutes of work. On the phone I was quoted $199 for an after hours service call, and told labor and parts would be charged on top of that. When the plumber arrived he said they only bill by the job and not for actual hours worked. By the way, he arrived at 4:30 PM and still charged after-hours rates. I had no water in my house and could not wait another day to find an honest company to work with so had to pay this outrageous bill.

Yumi Kaguya

a year ago

Super responsive, quick, accurate and awesome people! Everyone is very skilled and knowledgeable about plumbing, it is very reassuring for us. And they’re all great people too, which is always a plus! Thank you D&F!

Matie Mullendore

6 years ago

D&F was great! We were nervous about cost because a few other plumbers we called weren't even available for several weeks and we needed the work done ASAP. Not only could D&F come out right away but they didn't charge us an emergency or rush fee and they did the work the same day as they identified the issue. Hassan was our plumber and he was very quick, knowledgeable and courteous. We are calling right now to hire them again for a different project.

James Postma

4 years ago

Terrible company, way overpriced and refused tonwarranty their work , they called the morning of waranty repair snd told me to go pond sand that leak repairs had no guarantee , i had another contractor out thst explained to me rhat a 2$ part and a wrench would fix the problem, which i did, i disputed the entire bill and am fighting credit card company over entire bill. These guys/ girls spend 100000$ a month on advertising to get new customers because they have a zero retention rate of customers, i guarantee you willBe sorry if you call these people

Laura Bailey Ramirez

4 years ago

Great service all around. Appreciated the opportunity to ask questions and learn more about details of our plumbing. Thank you!

Honey Toast

3 months ago

Horrible customer service and doesn't get back to unsatisfied clients. 👎🏼

Gavriel Neilsen

2 years ago

Ozzy is the man! He fixed everything quickly and was super nice.10/10

Brett Cassidy

5 years ago

Charged me for getting a quote without letting me know, ignored voicemails from me, yelled at me on the phone and hung up on me. Very unproffessional. Also higher priced than competition. Stay away.

Randi Black

3 years ago

Patrick arrived exactly on time at 8 am. He easily diagnosed the catastrophic problem with our toilet and offered us 3 solutions.
We ended up replacing the toilet, option 3. Everything was done by 11 am.
I would call D&F again if a need arises.

Heidi Weiss

a year ago

THIS COMPANY IS SCAMMING PEOPLE. DO NOT USE.I called to have someone come out to unclog 2 drains, knowing that the company charges an estimate fee of $119 that is waived if you use them for the service. The estimate they gave me for unclogging the two drains, was $740. When I asked why the price was so much higher than I had ever paid before, the plumber said a bunch of stuff about supply chain, Covid, etc. I figured maybe that was true, and it has been many years since I have had to hire a plumber, didn't want to lose the $119, and it was somewhat urgent, so went ahead with the service. I called around afterward and found out that drain repair should be MUCH less, it's still on average around $150/drain. When I called D&F to complain, they said their customer service team was all in a meeting and they'd call me back by the end of the day -- which of course did not happen. I now see many similar reviews for the company on Yelp and Google.

Tim Swanson

7 months ago

Told my wife it may be a couple hundred dollars. Their “plumber” shows up looks at a leaking water spigot and says a minimum of $600. This place does the bait and switch and takes advantage of their $119 service call.

LR H

3 years ago

I highly recommend D & F Plumbing! Brittany (in the office) is helpful, friendly and professional. Robert did the work to clear our drain, and he was great. He's professional, thorough, and extremely knowledgeable. He talked me through everything he was doing, and also gave me good tips for future clog prevention. I hope I don't need their services again but, if I do, I won't hesitate to call D & F.

Melinda Novak

a year ago

I contacted D & F Plumbing to help me with my shower remodeling project. I wanted an experts assistance with replacing the shower mixing valve and re-installing shower drain over fiberglass pan. They've sent a total of 3 plumbers out to work on what I thought was a relatively simple project. Plumber #1 misunderstood what I needed him to do and so ended up quoting me a dramatically cheaper price than what I paid (ended up DOUBLE what was estimated) and could not complete the work on the day he came. Plumber #2 completed the job, but I could hear him complaining about it while on the phone with someone else (I mean, seriously?!). Plumber #3 had to be called out because the job plumber #2 completed ended up leaking into the room below the firs time we used the shower because it was completed improperly. Plumber #3 has been the most helpful and responsive. As a result of the diagnostic work and testing that plumber #3 needed to do, the drywall in the ceiling below the bathroom developed a large bubble, which plumber #3 said the company would repair at no cost to me. Well, it has been weeks (months?) since this agreement was made and I still have no ceiling repair. I'm not really sure what the deal is with this company, but I would not recommend them for anything at this point. Their estimates were way off, the work was shoddy and damaged our house, and have been slow to non-responsive to doing the agreed upon repairs.

Leilani Smith

a year ago

Looked for evidence as to where a bathroom leak is coming from. Restoration going to get bathroom ready for repairs, and new plumbing.

Sweet P

a year ago

I am so pleased with my beautiful outdoor shower it’s always a great experience working with D& F plumbers. Professional, high quality and affordable. I was not sure I could have a shower where I wanted it but John from D& F figured it out! Thanks so much!!

Terry Pinnell

4 years ago

D & F Plumbing is fantastic! Ron was timely, knowledgeable, effective, neat and courteous.

Lang Davison

a year ago

These guys went above and beyond on a weekend when our tankless water heater broke and needed replacement. Not only did they spend Saturday finding the right model to fit into a tight space, which wasn't easy to find, but then they came out on a Sunday morning to install it. John did excellent work. Personable, experienced, efficient--that's how I would describe John. His work is just the best and I can't recommend John or D&FPlumbing highly enough.

isabel mora

a year ago

Matt was great 👍. He did a great job repairing my leaking faucet in my bathroom. He's very efficient and friendly. Thanks for the great job

Jeff Magill

a year ago

Very happy with Joe Hammers' service, expertise and advice. He presented options for replacing my aging faucet on the spot or allowing me to find my own parts and replace it later. He completed all work very promptly.

Q T

2 years ago

Johnny was knowledgeable and a nice guy. Tough leak to find. Methodical so as not to do too much tear down. Explain's things well. I would most definitely use D & F again.

David Myers

a year ago

Ozzy was great. Started in the 3 o'clock hour and wasn't done until almost 8.Found and repaired a small leak we didn't know existed, thank you, and replaced a very tired gate valve with a ball valve and all done in L grade copper pipe. If you want it done right by a Pro who stats after hours until the job is verified as complete and charges a fair price, not cheap those guys work fails and not expensive as those guys s***, go with D&F plumbing. They have my business until I'm on the wrong side of the grass. Dave OUT

Jim Sather

4 years ago

Rob from D&F Plumbing did an outstanding job on our two bathroom remodels. Was on time, explained exactly what he was doing, and took extreme care handling and installing the new fixtures. Working with some tight tolerances, he had everything figured out at rough-in which made the finish trim installation seamless. A true craftsman and professional. We hope to get the chance to work with him again.

Greta Bradford

3 months ago

Aiden and D&F plumbing were great! Great peace of mind being able to fix a leaky hose spigot before a trip. Communication was a breeze and was able to get a booking for next morning, Aiden came with supplies and was able to fix it straight away. Highly recommend!

K Mitt

a year ago

Frank Salvatore was awesome! Diligent, friendly, and efficient. Will call again and again!

Thomas PDX

7 years ago

These guys are Amazing! From the initial meeting by Travis, to the extremely dedicated, punctual , polite & very hardworking crew who trenched my line. To Randy the Ever so accomodating , friendly and professional voice over the phone. You guys All went so far and above what i expected. I was so very lucky to have had sewer issues to have you guys work on them. Total RockStars!! All of you!!Thank you !! You are the Best!Thomas Paine

Jeger

5 months ago

James was on time and very professional throughout the whole process. He performed the appropriate tests and diagnosed the problem correctly. He then gave us an estimate for the cost of the repair and, once agreed upon, he performed the repair. It was an overall great experience.

DC Smith Enterprises

6 years ago

Love the Commercials with Sandy- Awesome !!

cloggin

4 years ago

Just had a shower kit for a clawfoot installed at 3 times what I was quoted. The invoice shows nothing other than a total, absolutely no itemizing. Pay attention to the reviews is all I have to say, there is a pattern of this and a reason why they only rate 3.5. Quality was sub par at best and first time using the shower, there was a deafening sound coming from the pipes. They wanted to charge me to come back and fix this but my question is, did they not turn it on to see there was an issue or did they just install it and pack up their tools?! Will NEVER use them again!

Paul Landeros

a year ago

Could not have asked for better service. Ben Carter was prompt, very professional and had a great personality. He removed an old faucet fixture on an old claw bathtub. I had made a mess trying to remove it myself. One look and he said no problem and he meant it. I highly recommend D&F Plumbing. I would definitely use their services again.

Bonnie Delaney

2 years ago

Plumber Joe Hammers was exceptionally personable. He worked quickly and did an excellent job repairing a leaky shower arm & head. I was also impressed with D&F's ability to schedule such a quick response to our problem. The scheduling staff is very helpful!

Maria Janosko

2 years ago

I was hitting some serious walls with finding any plumbers with immediate availability, most inquiries put me at 3 weeks out. I called D&F and Tina blew my mind... They were able to send someone out within 2 hours. Patrick came by to help me with my new kitchen sink as well as my bathroom sink. Amazing service, friendly, professional and fast working.

Mary Moultrie

a year ago

Dylan was very professional and knowledgeable on all topics discussed. He was clean and thoughtfully put his shoe covers on each time he entered my house. He answered all the questions I had. Very polite. I highly recommend D & F Plumbing. And Dylan

Kat Taylor

6 months ago

Frank was cheerful, competent, got the job done

Andy Black

4 years ago

Quality work and repairs. We’ve used D&F for awhile and appreciate their knowledge and quality of work.

Steve Candia

a year ago

Service needed was to replace old non functioning shutoff valves under kitchen sink to facilitate installation of new dish washer. Chris was very friendly, knowledgeable and courteous in explaining what the process would be and provided an estimate for my approval prior to beginning the work. Chris completed the necessary work in a much shorter time frame that I had expected and then went over how the new valves worked. He then conducted an inspection of all other valves in both bathrooms and the water heater and provided a check list of items that needed to addressed at some point in time. Chris was also very neat and cleaned up when all work was done. I couldn’t have been more pleased with the level of service provided and with Chris’ professionalism. As a result, I will definitely keep D&F in mind for any future needs as they arise and will not hesitate to recommend D&F to my neighbors. Thank you for a great experience.

Simón Moreira

4 years ago

They have come twice to do some work for us, and they have been always on time and very professional. They gave us fair estimates and honored them. Also, you have to pay for their visit to get an estimate, but it gets discounted if you actually decide to do the job. Although well recommended for a friend they seemed busy but well staff because you don’t have to wait for month to get the work done. Thanks guys!

Bonnie Williams

2 years ago

John service skills were impressive and he repaired what needed fixed. Great job 👍

Colleen Howard

a week ago

My experience with D &F plumbing was great. From setting up my appointment to James who came out to my home and did the repair. Would call them again!

Patty Serafin

2 years ago

They did not perform any service, but still charged me $119. First, there were two mistakes in scheduling the appointment resulting in an additional day delay and multiple phone calls. Second, I have not had a need for a plumber in many years and asked them if they could give me a ballpark figure on how much it would cost to swap out a kitchen faucet and they said they could not give me any rough idea on potential cost, but for $119 they will come out and take a look. The plumber shows up and tells me it would be $726 to swap out a faucet, and $1000 if I used their parts - even though I was clear I had my own faucet. He said the work would take about 45 minutes to complete. The plumber himself thought the price was too high so tried to connect with someone to get it reduced, but they said no. He then went on to say that he noticed another issue with my sink that he would like to provide me a quote to fix, even though I didn’t ask and it wasn’t causing me any problems. This would involve cutting a hole in the wall, doing some other work on the sink, etc and sounded more involved. The cost for this would be $742, basically the same price for swapping out a faucet, for a much more complex job. So I didn’t have them make the change and requested I not be charged $119 due to the schedule mix up, the ridiculous cost to swap out a faucet and not giving me a hint on their base price. I called the office and they gave me the patronizing response, but would not refund the $119. I asked why they couldn’t give me a price as a starting point if they all seem to start at around $700, and he said it was their prerogative to choose not to share that starting price. He then abruptly ended the call.

Green Goddess PDX

4 years ago

The worst. They broke equipment on install and then didn't want to be responsible. The charged my credit card twice without permission or an invoice. I would never use them for anything. I would give zero stars but had to for review to post.

James Ristick

7 months ago

Chris came over today he was a wonderful help very nice and respectful person and did a great job

Keith Tillstrom

a month ago

Your plumber easily found the problem, and solved it.

Patricia Fresvik

a year ago

Randy was great Thankyou

MV

a year ago

Great service. Repairman was kind and professional and allowed me to give opinions. He listened. As a woman this is important. He didn’t discount that I knew a little bit about drains. And he was efficient. Maybe here 30 minutes.

Steve Mcmahon

2 years ago

Matt was knowledgeable and efficient. He came prepared to do the work so there were no delays to go get parts.

Heather Roberts

9 months ago

They are great, explain everything well, on time, professional, and I will definitely continue using them in the future.

Catherine Battilega

2 years ago

I have used D&F numerous times and have NEVER been disappointed! Always on time, pleasant and courteous employees and they clean up the area before they leave. Highly recommended!

Delean Fechtler

a year ago

The Tech that came out was very professional, knew what to do fix the problem and cleaned up his mess. I am very pleased with this company! I would and am recommending this company to everyone.

Helana Shull

3 years ago

Couldn’t ask for a more thorough company. We have used D&F for small issues as well as large. Always happy with the quality and honesty of the work and workmanship.

ANDREW WALLOCK

a year ago

Complete scam! I called to have a toilet set in my business. I had all of the things needed and agreed to the credit card transaction of 119.00 which was required before they came out but I didn't realize I would get a quote of 743.00 just to set a toilet. It was a easy cash grab for them to just charge my card for the 119.00. No way was I going to be charged 743.00. That is ridiculous! I ended up with another company and paid 140.00. Another company quoted me around the same amount of 129.00 but didn't have time to do it as soon.This is the first revue I have ever written on anything, I just couldn't hold back on this one.

C. Moseley

a year ago

James was very friendly. My pets loved him. Solved the problem, but said it could happen again. Then the toilet should be replaced. Which is a 1997 vintage.

Lorraine Stauf

3 months ago

Quick response on a Friday. Saved us from being without water for the weekend. John was very fast and skilled.

Brian J

6 years ago

No show. I called a week in advance and scheduled an appointment. They did not show up nor did they call to explain. Also the person I spoke to on the phone was borderline rude.

Dustin Arellano

4 years ago

Tech was very helpful and worked very hard though this whole process. Stayed late when we asked him and did his job fully to find out the problem. We would always recommend this plumbing service.

Denise Palke

3 years ago

My overall experience was very positive. I had a plumbing emergency and was fit in the next day (which is what worked with my schedule). Brandon was quick to diagnose my problem, fixed it with ease, and even found me a coupon to save me a few dollars! I will definitely use D & F Plumbing in the future.

Annalisa Breidenbach

4 months ago

Jason was fantastic, providing us with an extremely thorough and in-depth assessment of our very complicated water heater replacement problem. Unlike another top rated large plumbing company that pressured us for a 5 star review while providing poor service and hiding costs, Jason actually delivered 5-star quality without any weird pressure. He thoroughly explained all of our options with realistic cost estimates as well as the potential complications.

Jeff Heil

a year ago

I'm so glad I went with D & F Plumbing! Evan was fast and effective to rule out the plumbing as the cause of our leaky basement and then he went above and beyond to answer all my questions and give practical advice for next steps. Very impressed and grateful!

Jake Rogers

2 months ago

I have worked with D&F plumbing multiple times. They have always been extremely professional and kind. I would highly recommend D&F for all your plumbing needs. All together a great company with great plumbers!

Johannes Riütta

a year ago

We would be in a very sorry state indeed without D&F Plumbing!We discovered them a few years ago when our sewer outflow pipe malfunctioned and backed up sewage into ourbasement. No local (south Columbia County, OR) plumber would come because it was a Saturday night. Joel from D&F answered our call for help and not only discovered what was causing the malfunction, repaired it, and got everything under control, but even connected us with a great damage remediation company for the needed clean-up.More recently, due to a municipal water system problem, our local water pressure has become too high and widely varying, making the water hammers were suddently experiencing difficult to identify and correct. Frankie was a godsend! He is always prompt, polite, thorough, and explains everything very clearly. He's now got the water hammer problems sorted and even got the city to come and verify that the problem was widespread so that we can warn our neighbors and have better leverage to get the city to correct the larger system problems.

esjastad

a year ago

Frankie gave us a variety of options and costs to have a plumbing line moved and another installed. Professional and prompt service, would recommend to anyone.

CT Krouse

2 years ago

Jason installed a new natural gas line for my new gas stove (replacing an electric one). All work was done expeditiously and with great skill and in a quite reasonable time frame. The entire work area, including the crawl space was kept well clean and orderly. It was a pleasure to have Jason do the work for me and I would not hesitate to ask him for any future work I may need and to recommend him to others requiring quality plumbing work.

J Singing Bird

10 months ago

Evan was professional in every way. Excellent. Top recommendation.

Vanessa Rieken

5 years ago

Where to start?First off, the job should have taken a couple of days but due to constant rescheduling, showing up when they weren't scheduled and not showing up when they were, and giving my landlord the runaround for several months when we were trying to get a HAZARDOUS 4 FOOT DEEP hole in the ground they created filled, the job was finally completed 10 months after the first inspection was done. TEN MONTHS for a TWO DAY JOB.To add insult to injury.... the job was to fix a leak in an UNDERGROUND pipe.... a pipe that, despite being reparable and left underground is now jutting up 2 feet out of the ground in an uninsulated outdoor storage closet that will, no doubt be subject to freezing and bursting as - despite it being perfectly capable of remaining underground, they felt the need to install it above ground ..... without even insulating the pipe.This company is awful. They repeatedly pass the buck and blame everyone else for their downfalls too. It took my current (new) landlords a month to get them to actually respond and get the job scheduled to be completed, and a week after they said it would be completed, it was because my landlord demanded a guarantee.

Rob Dilday

4 years ago

D&F Plumbing- SUPER PLUMBERS! What a relief it is to know that when they are on the job. You get what you pay for, so go with the best the firsr time. Go with D&F plumbing!

Dan Ryan

2 years ago

Randy was the best! He walked us through every step of the process and provided us with very reasonable solutions for our plumbing issues. We would definitely use D&F plumbing again .

Emily Bertani

2 years ago

I was made aware of a leak in the home I own by the tenants who just moved in. D&F came out to assess the leak (charging me $117 dollars) and gave me two options for repairs, the basic repair for $580 ( to replace a simple drain) and the preferred repair of almost $3000. When I called back to get more information about how long the lesser option would last me, they could not give me an answer and kept pushing towards the expensive option. I asked 2 other plumbing companies to come out for second and third opinions. Neither plumbing company charged me to come out and assess my leak. In fact, it turns out that the leak was coming from pooled water in the bathroom upstairs and there was actually NO REPAIRS NEEDED. I cannot speak to D&F's actual repair service, but I am very disappointed in being taken advantage of for $500-$3000 when there was nothing to repair in the first place. They do not deserve my $117. I have learned my lesson, always get multiple bids.

robert degraw

3 weeks ago

I called D & F HVAC service hoping to get an appointment within a week, fortunately for me Danielle had a Technician available and Matt showed up an hour later, quickly diagnosed my problem and got my A/C up and running. Thank you D & F for your prompt and professional service!

Terence Rokop

9 months ago

Phil was forthright, thorough, punctual, thoughtful, and immensely knowledgeable. Thank you!

Zachary Barcus

a year ago

We called them in for a shower installation. They charged a Flat Rate which amounted to nearly $450 an hour.Their point of contact was rude, and entitled and they didn't give us a choice in what shower we could install. The one they did install is terrible and wildly overpriced.They tore out WAY more wall than necessary which they did not repair nor did they have a partnered framing and drywall person available to repair it. Basically leaving us with no useable bathroom.After their service, our shower spits rusty water every time you turn it on which had never happened before.They installed the showerhead off center.Their customer service staff are awful. When I called about the insane bill they kept saying We charge a Flat Rate and all our journeymen are licensed. as though that somehow excused charging $450 an hour for a bad shower install.The final cost was nearly $8,000 for about 8 hours of work, less the MSRP of the shower. For that price, with a decent contractor, we could have almost paid for a full remodel that we would have actually liked and had a choice in. Instead, we're left with this. We've filled a CCB complaint but I doubt that will amount to anything. All I can say is, if you have any plumbing needs, do not use D&F.

Mike Ward

a month ago

Talking with James about how to replace a horizontal section of kitchen sink drain pipe (80 year old 1 1/2 steel), he recommended Phil Deuel look, assess, and do the work. Phil explained what was going on, and gave me a range of options. I selected replacing the remaining (6 ft) of steel to the plastic in the basement. Phil did a great job exposing, replacing, and testing the pipe, explained all the work (he offered an option for a cleanout I eventualy took - that came in handy soon after). He fixed the problem, cleaned up well, and also took a look at my other plumbing. I'm so glad he took the time to teach me about the plumbing as he did the work.

Annie and Nick Long

a year ago

Warren Hunter is super nice and was a great teacher and great to have around. Give this guy a raise!

Robert Dupuy

a year ago

Joe Hammers was super fantastic. Very knowledgeable. Great personality. Work was professional and he left everything cleaner than he found it. Will use again and cannot recommend him more. Super.

Tess Meinert

a year ago

D&F was super fast to dispatch an emergency technician to get a major leak under control and make initial repairs. They also put us in touch with a restoration contractor to mitigate the water damage from our broken pipe.Joe & Ben came out to provide estimates and make repairs. They were friendly, prompt, efficient, and communicative. The whole process was really transparent and painless, which was a weight off our shoulders during a stressful time.Thanks for taking care of us!

David Nagarkatti-Gude

2 years ago

Fast service when we had water start coming out of a (finished) basement floor drain and needed immediate help on a Friday evening. Randy was professional and courteous and had our system back on line quickly.

Avril Richardson-Hart

2 years ago

Awful experience! the technician arrived hours late and then told me he had to charge me double time as it was now after hours. Don't use them. they are high priced bandits.I had a response from the owner asking me to call his service manager to discuss the problem I had with their service and their charge. I called the manager, who refused to accept that the double time charge quoted was because their technician arrived hours late. I got no satisfaction with trying to resolve this problem. These people have unethical business practices. Just read how many people have made similar complaints on yelp about these plumbers. You have been warned.

Dortha Warner

7 months ago

I would highly recommend Robert Shock from D and F Plumbing for a gas water heater installationRobert provided very professional and timely serviceHe was masked and gloved the whole timeAs friendly and open to any questions upon completing completing the install. Thank you Robert for a peace of mind

Jean Davis

a month ago

Great experience! All went very well and very professional. I am so pleased with the quality of work that was performed.

carly glenn

10 months ago

My crawl space was a damp nightmare with a slow drip. I had an inspection and got a quote that was reasonable. They sent someone out in a few days and he did a great job!They were on time and they didn’t add on any extra costs.

Paul Czarkowski

2 years ago

They wanted to charge us 1300 to fix our bath tub handle. It was only the hamdle part i already bought the parts but told me they were useless . He give me other option but $800 to fix an handle i couldnt do it. Was charge 120.00 for nothong . As a single father of 2 kids i cant afford 800.00 to fix the handle . Dpnt recommend .

Latoya Lovely

a year ago

I am highly pleased with D & F. Evan, John, & Warren were an absolutely amazing team. They were professional, respectful, helpful, and went above and beyond. They wore masks and booties and made sure to listen to and answer all of my questions prior to service, during, and afterwards. John even hung out a bit after the job was done to investigate a separate issue with my faucet. These men work so, so hard. I hope they're getting paid a buttload of money along with great benefits because they freakin deserve it. Thank you all.

Shaune Mattsson

a year ago

The staff were super nice and helpful; Randy the plumber went out of his way to make sure we had a working toilet as quickly as possible!

Sean Allen

2 years ago

I'm not a plumber, and I have no idea what I'm doing. I didn't even think I could describe the problem correctly! So I was surprised when Trevor was able to diagnose my problem from a simple conversation. He talked me through the steps he took, and he had thorough answers for all my questions. And he kept searching through available rates until he found the lowest one for me.I was also grateful for the precautions he took against covid. Sometimes it can be awkward, but I didn't even have to ask him to wear a mask - he showed up in one.

Roman Lechner

a year ago

Admittedly, the weekend emergency dispatch was a bit slow and the schedule information I was given was incorrect at the time, but as soon as Monday came around these guys rocked! Called me first thing in the morning to have their service tech Joe Hammer come out and take a look within a few hours. He was very professional, super friendly and did additional courtesy inspections in our house. Leak fixed within the hour. If you have an emergency plumbing situation, call D&F and ask for Joe!

Emily Bilbao

4 years ago

fast, knowledgeable, easy to work with, great service overall!

Elfriede Burke

11 months ago

Very cordial and professional. Robert S was very easy to talk to and he got right to work replacing our broken water heater. He did a great job. Efficient and tidy. The company was quick to respond knowing that our household had no hot water! They had someone here the same day.

Colin Berta

a year ago

D&F we’re responsive to a hot water heater emergency, the value they provided stopped there. A tech came out next day, I had to pay them $129 for them to tell me that replace my hot water heater for $3300 or $10k for tankless. Zero attempt to repair the issue.I had Stan the Hot Water Man come out and they fully repaired the heater for just over $250 with no upfront cost for the visit.Extremely predatory business practice. I never write reviews, but this was an attempt at highway robbery as far as I’m concerned. Get multiple quotes and call this company LAST!

Jennifer Schuberth

8 years ago

We've used D and F for many projects at two different houses and they have been nothing but great. They back up there work, they're employees are well trained and consciencious, they pay their workers well and it shows. You will pay more than others, but the reason is that they pay a living wage, with benefits and they do a very good job.

Amy Boucher

5 years ago

Charged us $100 for a quote. I'm not sure if this was because I am a woman or they just didn't want to do the job, but they quoted me at an insane figure. I had researched how much the work would cost and their quote wasn't even in range. They wanted to charge me $3K to replace a few valves and hook up the sink (already set), not including parts. I got the work done for 1/6th of their quote from someone else.

Stephanie Dayton

a year ago

Phil was very knowledgeable and professional. He took the time to assess the situation and explained everything he was doing. The job was thorough and he was immaculately tidy. I would welcome him in my home again if I needed further services!

James Hardison

a year ago

Loren was fabulous: 1. He diagnosed the problem. 2. Told us what the plan to fix it would entail. 3. He gave us a 'quote' to implement the plan. 4. When we told him to proceed he got the necessary part. 5. He executed the plan in a courteous and timely manner. 6. We did the job very well...excellent in fact. We are very pleased and we'll ask for him again...if need be. Jim Hardison.

Doug Stricker

a year ago

Joe
Was very professional and knowledgeable
Did a great job

David Hall

3 years ago

I called D and F on Saturday night of memorial day weekend. He came at 8:30 PM and with a smile fixed a difficult emergency plumbing situation. I will definitely call D and F for my next plumbing needs.

Brandy Laws

a year ago

Wonderful! On time fantastic work and a great person! I will gladly recommend him and your company to anyone!!!! Thank you

Evan Brown

2 years ago

Trevor & Johnny Walker both were super knowledgeable and thorough when handling our plumbing issues! Wouldn’t ever hesitate to use their services again.

Todd Anderson

2 years ago

Fast and efficent,under an hour for a couple small pipe and connectors replacement,emergency repair very expensive but necessary.

Stephen Danchok

a year ago

The technologist was thorough and professional. He was fast and told what the problem was. His work was 10. The cost was excessively to an 87 year old. Recomen the work.

Kenneth Krake

6 months ago

Phil Deuel did an excellent job performing repairs to my water system, he was kind, courteous, patient and professional. He took the time to show me what he was doing and explain the process and answered all of my questions.

Kris Aguilar

2 years ago

I had an emergency with a broken pipe under the house. After calling six other plumbers, and not getting a call back, I called D&F. I am grateful that they could come out the same day. Ozzy, the tech, showed up on time. He was polite, friendly, and amazingly cheerful about having to crawl under the house and work in four inches of water. The job was finished in less than an hour. I can sleep easy tonight. I had a bad night, last night...because I didn't think I would be able to get same-day service.

Karen Beninati

2 years ago

RIP OFF, THEY ARE HORRIBLE! UNETHICAL…. DO NOT USE THEM 650.00 FOR A DISPOSAL. AWEFUL!

Bobby Fabian

a year ago

While the project itself was a bit of a nightmare timing-wise (no hot water for nearly three weeks), D & F did a good job of taking care of me. They stayed in touch, owned up to mistakes, and made sure that after the end of this ordeal I was taken care of. Price was definitely higher than other competitors, but the level of communication, professionalism, and understanding was better than I could have asked for. They were also one of the few companies who had a turnaround from initial call, to someone out to quote the work, to beginning the process in under a week, which I appreciated. I'm satisfied with the work, and I feel that Robert, Phil, and John did their utmost best to make sure I was back in action as soon as possible.

Michael Mastromonaco

2 years ago

Over the weekend I placed an inquiry with D&F to quote unclogging gutter drainage piping that runs underground. On Monday Trevor came out to inspect the drains. He gave me all the options that were available, including what doing the repairs myself would entail. For each one, he walked me through exactly what they would do in a way that was easy to understand. He was friendly, took my concerns seriously, and was reasonably priced. I will be using D&F from now on.

Alyssa Trudeau

a year ago

I scheduled for D&F to come to a rental unit to get an estimate to fix a drain. I was given a time to meet and told I'd get a call or text when the plumber was on their way. An hour and a half before the scheduled time the plumber called to say he was already there. He left before I could get there to do another job. I waited an hour for a second plumber to show up, as the dispatcher promised, but when I called to check on the status I was told they were delayed another 45 minutes and that is get a text in the next few hours. How does that make sense??? Three hours of my morning was wasted. They do not care about your time, only theirs.

Jim Johnstone

a year ago

Warren us our new best friend. The only Plummer anyone needs. ; )

Rachel Aranda

3 years ago

D&F plumbing is the best! I probably use them a few times a year and have never been disappointed with either the service or pricing. The Plumbers are always so nice, respectful and incredibly helpful! Jesse came out today and was awesome! Randy in office is the absolute best as well!! D&F is the plumbing company I’ll use and I recommend them to everyone.

Charelie Farelly

2 years ago

Phil was great and walked me through various options - decided to go with removing our poorly-installed garbage disposal and installing a strainer instead. Highly recommended!

Manuel Pina Ugalde

4 years ago

Rob d was extremely friendly and professional. He explained clearly what was going on and gave good advice for how to address the issue in the future. He also gave us a great deal. A very positive plumbing experience.

Paul Cisterino

a year ago

Warren knew just what needed doing and went straight to it. He got our shower drain unclogged on the first attempt, and removed a 20-year hair ball. This was innging drain equipment situatwhich

R

3 months ago

Phil=amazing!

James Battle

9 months ago

Derrick did a fantastic job installing my new toilet. He was punctual, professional, and he repaired a previous installer’s mistake.

Harry Chase

2 years ago

Very happy with the work. Completed the job quickly and as requested at a competitive price. Arrived promptly and at the agreed upon time. Treated my 97 year old mother with respect for her concern about 'her house'And a side note, I chose this company (after researching them) because it sponsored my youth baseball team in the late 50s. Full uniforms, just like the pros!! Good memories. Long time for a return on that investment but I was glad to return the favor. I would use again.

Ira Miller

3 years ago

Roert the plumber was exceptional, saved me some money and did a thorough job. Also cleaned up and left no mess. Brittany at tha shop also was very helpful and personable. I recommend them

Ryan

a month ago

Stands behind their work.

Scott

7 months ago

WORSTE COMPANY EVER! They lied about price over the phone and have now sent a bill for just $100 to collections because i didn’t use their services. This is an EVIL COMPANY. Do. Not. Use!

Jon Perrine

2 weeks ago

I had a leaking kitchen faucet, which Loren was able to diagnose and fix quickly. No more leaking (or puddle on my floor)!

Chris Rollins

2 years ago

My household had a terrible experience with D&F Plumbing, and I wanted to write this review to hopefully prevent others from having similar experiences and to help the company change. I'll do my best to be brief and objective in highlighting the issues with this company and our plumbing experience.We had plumbers Aaron and Brandon come to fix a leak we had been experiencing from a pipe leaking through our ceiling.Aaron initially quoted us $1300, when he opened up our ceiling and saw the issue two days later after the assessment, the price became $3500. They then worked on it for about 12 hours that day. They left on a few occasions for between 30 min - 1 hr each time without communicating where they were going. Aaron frequently seemed frustrated at how challenging the job was telling us at different points that he was frustrated, had tried every trick in the book, and that it was the hardest job I've ever had. Totally reasonable for a job to be hard, but they did not bring in any back-up or admit that it may have been a job outside their scope.The end result of their job was a pipe jutting outwards from our wall rather than within the wall, excessive demolition of the wall and ceiling beyond what was needed, a hole in the wall in the adjacent room to the pipes, a toilet put back in the floor out of alignment with exposed cracks in the floor, and to top it off one of the pipes leaked periodically for at least that evening, we had to put a bucket down. I've attached pictures of some of this. They left the house very dirty without cleaning up various leftovers of drywall dust and debris. Aaron did not say anything about the hole in our kitchen wall. The way they finished this job will require us paying contractors and plumbing much more than we would have needed if we had gone with another plumber initially.Aftermath:The next day, we initially called to complain about the plumbing job, they said they would get back to us with someone more in charge of the business, they never did. Instead plumber Aaron shows up at our house unannounced that day. He sat around our living room waiting for my landlord to finish up with counseling sessions he already had scheduled. It was very awkward to have a stranger, in Covid times especially, milling around our common areas. When asked why he was here he stated “I thought I would just come by, this isn’t the kind ofthing you talk about over the phone, so I thought I would come in person.” When my landlord did talk to him, he was highly defensive.We have tried reaching out to the company through a good friend's assistance who is a professional contractor, they have been evasive with him and have not gotten back in touch with him or us about this debacle of a plumbing job. He tried to visit them in person from the address listed here on google, he could not find any business at the address named or related to D&F Plumbing. Maybe they moved? It was very odd they didn't tell him that wasn't their address when he told the receptionist he was going to come talk in person.We have had two contractors and another plumber come inspect their work and they all agree that it was poor quality work and that they were trying to overcharge us for what they were doing.D&F Plumbing, there is still an opportunity for you to put this right. If you reach out to me I will connect you to the contractor who has been trying to get in touch with you. For everyone else, I would recommend you go elsewhere for your plumbing needs, at least as of now, this was a terrible plumbing experience for us and I wouldn't wish it on anyone else. It's sad that a company would put us through this and not communicate or try to make right their plumbing job during a time as difficult as this for all of us.Terrible Plumbing Experience with D&F Plumbing - Go With Another Company

Janice Handsaker

4 years ago

Great service! Came out the day after I called and repaired my toilet, and at a reasonable price. Rob did a great job! Would recommend this company.

E Krueger

2 years ago

I cannot speak to the competitiveness of pricing since I just went with them right away, but I can tell you I don't regret it! Everyone I dealt with at this company was kind, professional and helpful. As a woman who lives alone, it's very uncomfortable to let strangers into my home, but everyone that showed up was very professional and I was at ease with all of them.They showed up when they said they would, they did the work they said they would do and they were wonderful communicators the whole time. Evan did the bulk of the work for me, and he was magnificent. Great experience all the way around.

peter keyes

2 years ago

A little delayed, but once here got down to work evaluating the issue and determining the best resolution. Replaced three outside hose bibs in a couple of hours. Steve was great, explained the problem and the alternatives for fixing. No muss no fuss.

jacklyn gebhard

3 years ago

Joe repaired our pipe! He was communicative, down to earth, and experienced. He did a great job! Thank you for your service!

Nancy Gudekunst

7 years ago

We have used D&F Plumbing on three occasions over the last 10 years for our ageing home. The workers arrive on time and get down to business. They have helped us feel comfortable with their professionalism. When needed, follow up happens promptly. You will find their pricing fair and reasonable for the service you receive. I highly recommend D&F for all your plumbing needs.

Elaine Murray

4 years ago

Courteous and professional. Ron did a really good job. I had a leak inside the wall of my home. He located the leak, after opening my wall and repaired the elbow joint which caused the leak and Referred a company to eradicate the mold caused from the moisture and dampness inside the wall. I highly recommend D & F Plumbing!

Mary Lee

5 years ago

Unfortunately I don’t have anythig positive to say about d and f. They charge over $200/hour and the cost of parts includes a few nuts and 2 feet of copper pipe costed $100 in materials. My plumber was Steve and he took 6 hours to change a shower valve while taking too many cigarette breaks in between. Kind of grumpy and not very effiecient. In the end, he wrote me an invoice for over $1300 to change a shower valve, very absurd. Although the first plumber who came out to give me an estimate for $300, the company didn’t honor it, I find them unprofessional and super absurd pricing. Will not be using again and had to call my credit card company to dispute the excess charges. I called another company to finish the remaining work for my remodel. Avoid them if you don’t want to pay absurd prices for plumbers who milk the clock at $200/hour. Ridiculous!

Brian Fawkes

4 years ago

I hadn’t used D&F Plumbing before, but I liked their tv commercials, and I noticed their trucks in front of a house being built down the street, so I decided to give them a try. From the moment I called to the time the job was completed, it was a great experience. They were transparent about pricing, the appointment was quick to schedule, and the technician arrived on time. He assessed the situation, let me know what had to be done, and got the job done quickly, thoroughly and professionally. Not that I hope for any plumbing issues in the future, but I know who I’m going to call - without hesitation. Excellent customer service, excellent work and fair pricing.

William Mascott

4 years ago

The receptionist quoted $119.- charge to come out to our NE PDX office building to provide an estimate to replace a urinal...Business must be good! We decided to go another route.

Asa Brovelli

a year ago

The guy was very nice and professional and patient. Thank you.

gary cook

2 years ago

PROMPT!!!He answered all questions. He did the wk professionalally .VERY NICE GUY.Highly recommended

Ann Reno

a year ago

Wow. Randy was great. When the pipe was accidentally broken late in the day by a dishwasher install, I was worrying we would be without water for a week. Randy was in and out in 30 and we were back up and running. Total Pro! I will call them again for all plumbing work. Yes, we had to pay expedited fees, but when pipes break and u need them fixes same day- 💯 worth it!

Ali Mercural

2 years ago

Joe came to do plumbing work we thought we needed for a new dishwasher and he identified that we didn’t actually need the work someone else had told us we did. He quickly pivoted and made a bunch of phone calls to rearrange the job and then was able to do the dishwasher installation himself… saving time and money. We appreciated his friendly attitude and professional service. Also liked that the company sent the text when he was on his way which helped us anticipate his arrival. Thanks Joe!

Eric Berggren

a year ago

Bottom line up front here, I had a bad water leak emergency and D & G Plumbing came through to quickly resolve the immediate problem when other plumber companies were not able or available.One week after completion of an outdoor yard irrigation system the pipe from the back flow valve came loose and water was gushing out. I was unable to locate the shutoff valve to the water and being a weekend the irrigation contractor was unavailable to respond. After calling several plumbers I finally was successful with D & G Plumbing. They had a plumber available that day for emergency callout and able to work my specific problem.The plumber, Ben, showed up at my house about an hour or less from my call. That quick response was terrific and much, much appreciated! Ben was professional and courteous and immediately got to work. He used a pump to drain water from the control box and eventually was able to locate and close the valve to shut off water to the system. This resolved the immediate emergency until I could get the original contractor back out on Monday to make warranty repairs.It wasn't cheap, between the emergency callout fee and the work performed at off-hour weekend rates. But compared to the potential cost of allowing the water to continue leaking and cause much more damage, it was definitely necessary and I consider money well-spent under the circumstances. (The contractor is going to reimburse me for this expense.)I should hope to never have another plumbing emergency but if I do, I feel confident I can call again on D & G to the rescue if needed.

Joel Verdon

a year ago

D n F arrived about 8:45am to assess a leaking pedestal sink...basic quote was $2300 to remove, replace faucet and in/out valves, the higher quote was $3200 for the above plus drywall repair. Both quotes were sent via email for our response. His assessment was complete at 9:15am. It’s now 10:50am and the technician has been sitting in his truck for 70 minutes out front...is he waiting for a reply? I’m skeptical

E.M. Stoner

2 years ago

OZZIE was wonderful. Found our issue and scheduled our repair date right away.

Tiffany Evans

4 years ago

This morning I was on my way out the door to take my daughter to school and found my car battery had died. Aaron Beeby clearly saw I was panicked and offered immediately to help jump start my car before he began his work on the inside inside of my home. Because of his help, my daughter got to school only 5 minutes late and is able to attend a very important assembly that she would have otherwise missed without his incredible generosity and amazing customer service! Thank you Aaron for being kind, quick, and efficient and going the extra mile for a mama in need!

Michele Joy

4 years ago

I have to admit, having to replace my water line was not something that made me happy. Yet the service that I got from Rob at D&F plumbing made this situation worth it. He truly went above and beyond and seems to love what he does. He has a Can Do attitude which I appreciated greatly and made me feel at ease with the whole situation. If there was a choice I would have even given him another star! He was that good! And if course I have a brand new water line that works perfectly. I'm one happy customer. Keep up the good work!!

Theresa Schaefer

2 years ago

Robert was very pleasant and helpful. I really appreciated that he was willing to look at another small issue and give me an estimate although I will wait for the issue to get worse before having it dealt with. He was EARLY TOO!!I loved that!Thank you very much!Jeanne

B E

4 years ago

repairman was polite, considerate and informative. Helped me understand what the problem was and how to fix it on my own if it happens again.

Michele Heile

a month ago

D & F Plumbing was referred to me from another industry (tile) professional and I'm happy they were. Chris showed up on time, very profession and personable. D & F is fully licensed, offers high quality plumbing, and they are a company that stands behind their work. I will certainly call them first for any future plumbing needs and I don't hesitate to recommend them.

Bobby Meeks

2 years ago

D&F saved the day, week, year, and life of our house. They sent out their (or maybe just my) main man, Joe Hammers and he crushed it. Very personable, knowledgeable, and professional. We had a smell... we couldn't pinpoint, as it came and went, but it started in the basement and then moved up to the first floor. I was convinced in my unprofessional opinion that it had to be coming from the foundation since the stench started in the basement but after evaluating the situation he highly suggested we open a wall up on the main floor... I fought it a bit as again, I was convinced that it was in the basement... Mr. Hammers was correct! The cause: a Grand Canyon crack in the vent pipe starting at the main floor. The waste gas was getting trapped in the wall and then venting down into the basement. What a pro!Saved us a ton of money from having to do a smoke test or tear up the foundation.I highly recommend D&F and their master plumber, Mr. Joe Hammers!What a badarse.

Pat Miller

a year ago

The service technician did a great job and was a great person. What I didn't like was they cancelled our appointment for the day it was scheduled an hour before and had to come the next day. My father who is in his 90 s was out of water for two days. I had to take time off work for two days also. They didn't offer any apology or discount. Not even a senior citizen or veterans discount.

Patrick Smith

2 years ago

They did a great job upgrading my shower drain! Thanks

Shawn

2 years ago

The first plumber who came out only partially unclogged the drain and said we needed the P trap replaced. The second plumber who came and replaced the P trap didn’t unclog the pipe because he didn’t have a snake with him. So now we’ll need a third trip out. Each person is knowledgeable but still

Tyson Riegel

6 years ago

Coming from a fellow local 290 member and a parent of a rival T-Ball team, I want to thank you for your support and funding of the St. Helens little league team.

Rob Ranck

5 years ago

Really bad experiences with D&F Plumbing. First, they overtightened and broke the knob on the backflow preventor for our sprinkler system and the backflow had to be replaced ($500). Then, they installed a sump pump in our crawl space and we learned afterwards that not only did they charge us $3000 for a $1000 project, they used a very small 13 gallon basin that is woefully undersized.

Jonah Perez

6 months ago

James came by to help me with a clogged drain. I've owned my house for quite a while and I know the problems with my system. He listed to me and he was able to solve the problem quickly. He was friendly, courteous and effective. He cleaned up after himself and tested his work before leaving. I'm very satisfied with the work. Thanks James!

Mike Williams

a year ago

Keegan was very professional, he diagnosed the problem, communicated what he planned to do and answered all my questions. And then he fixed the problem very quickly even though he needed to get a bit creative to do it. Would highly recommend him and this company

deborah trevvett

a year ago

Ben was very nice and did a great job! Thank you!

Eileen Fiegenbaum

4 weeks ago

[Update 7/14/23. Brad from customer care called me to hear more about our experience. He was understanding of our concern and agreed that transparency in all charges before the work begins is a good training goal. I appreciated our conversation and felt heard. Thank you, Brad.] We had a pipe leaking in the crawl space, so it was an emergency. When we called, Danielle was reassuring and dispatched Brandon T. who arrived the same day to do the repair. He was knowledgeable and skilled and repaired the leak in just a couple of hours. The water was turned back on and saved the day. Good folks! Call D&F when you need a plumber. Edit: Be sure you ask to see the detailed list of charges before you authorize the work. We were surprised by one of the charges once we finally got the invoice & receipt for our payment in full. We were only given the total amount before we authorized the work. But we were in an emergency situation, and we needed the repair. So another lesson in 'buyer beware'.

Kate Streiff

6 months ago

James was professional, thorough, explained it all along the way so I felt very informed and even set up a follow up appointment for another problem. I was very happy with his service.

Gary Rosenthal

a year ago

Ben Carter inspected our entire home water system, including sinks, showers, outdoor water hoses, etc. He made sure all water was turned off when a previously 'unidentified' water shutoff valve was closed. He only did the work necessary, and he priced the job accordingly. His plumbing knowledge and professionalism was greatly appreciated.

jerry Simon

3 years ago

Excellent work and examined options of installation,much needed service performed at reasonable price and wth professionalism.

Ilana Mitchell

a year ago

Michael B. was very personable, and professional. I had a guest arriving for my Airbnb the same day. He arrived promptly at 8a, making sure they were finished before noon. They cleaned up and hauled my three old toilets away, one for each floor. They left my place spotless. The parts guy, even shook out my rug and placed it back on the floor before leaving. That was so cool. Great service, highly recommend!

Kenzy Lee

4 years ago

Rob was super nice and knowledgeable about the trade. He was willing to help get my business running no matter what it took. Quick response from phone calls and took care of all the permits I needed as well. Highly recommend him!

Pamela Wilkins

6 months ago

I was really impressed with Chris and D&F Plumbing. April in scheduling really took care to schedule my appointment right away, even though I explained it was not an emergency. And Chris was so nice and quick with my repair. I will definitely be calling them again!

Charles Turner

2 years ago

EDITED from original below after response. Raised from 1 to 4 stars. It took longer and was harder than it should have been but D&F made good.I mailed D&F a copy of this review four weeks ago with no response:Over the last few months, we spent around $15,000 for plumbing services on our remodel project. Over the years, it is far more money than that. The vast majority of the work on this job was done by Plumber A. After the tenants moved in, we discovered the dishwasher (which we installed) did not work. Plumber A met my wife there and said though it appears to be in great shape and brand new, he could not get it to work (it came with the house).Rather than leave the tenants without, we opted to buy the same dishwasher and swap out. We’d repair the old one, probably under warranty, and install in another property at a later date. I explained this to the gentleman that scheduled Plumber A for the service call. The cost was insane but sometimes just getting it done is the best option.The day of service, Plumber A was pulled off the job for personal reasons and Plumber B was sent to the house where the tenants were meeting him. I got a call confirming the insane price quoted and told him to go ahead.Tenant texts to say he is finished and I reply back I will come pick up the old machine later in the day. “He took it with him.” I call the office and say he needs to return it so we can repair.When I get there, the front panel of a $1250 stainless steel dishwasher is destroyed. It’s right around 6PM on Thursday so I leave a message that we have an issue that needs to be addressed. I don’t get a call back so on Tuesday the following week, call in.“What do you want?” “I think you either need to credit the install or replace the door.” “Since you authorized the service, which included the removal, we are not responsible.”Scheduler knew it was not being disposed. Plumber A knew it was not being disposed. Plumber B just gave me a dollar amount over the phone and never mentioned disposal yet I am supposed to know that I am getting a “service” I do not want?This is how a company changes a four, not quite five star, review into a one star review in one easy step. I can’t accept that there is no responsibility taken for a $700+ dishwasher install and that no questions were asked before destroying what appeared to be a brand-new machine.

Cliff [email protected]

7 years ago

Best plumbing firm I've ever used. On time, fast, courteous, and found a serious problem That soon would have caused us a bundle. D&F is now my plumber.

Pearson Kunz

2 years ago

We had just started work in our new office space and a toilet pipe burst open and started spraying and filling the entire office with water on a Friday after 5pm. Wayne arrived in an instant and had the whole thing fixed in less than an hour. He worked hard to get us the best price and make sure management rightfully took responsibility for the root of the problem - poor installation. He had a great attitude and kept everyone calm in a crisis. Incredible service!

Alan DeLaTorre

9 months ago

Loren was great, he was on time, communicated very well, and was open and honest about what was needed in the short and long term. I appreciated his walking me through everything and giving me his opinion (again honesty was evident!).

Michael McDermott

2 years ago

Thanks for the Icemaker box, Mark! Great value!

Robert Carroll

a year ago

Great work ethic!

Nick Evans

a year ago

Chris, the technician, was professional, great to work with, and made sure he communicated clearly the issue and repair options. I will definitely use D&F Plumbing for my next plumbing need.

Sarah Ko

a year ago

We had them come out to give us an estimate on what it would cost to put in 2 faucets. Just replace them. We already had a faucets. It was $1500...for 2 faucets that required no parts. I don't know what their hourly wage is, but it must be insane. We had all the supplies provided. It is a job that we could do, we just figured it would be better to have a professional do it.Now we are out $150 for the estimate. Don't call them. Of course the estimate was outrageous. They don't need to do little pluming jobs when they can just drive to a house and demand $150. That is pretty good money and they don't have to do any work.