Crouchley Plumbing Co

We call Crouchley a while back and asked some advice. They were great and gave my husband the advice he needed to finish the job on his own. Now this seems counter intuitive for making money but when we had a leaky faucet in the shower the first people we called was Crouchley. They got us in within a few days. Roger called ahead to tell me he was on his way. He was friendly, professional, and quickly got the job done. He also took the time to show me how to check my meter for a leak. They have the small town feel and service. We will definitely use them again!

they called me back within 30 mins of leaving a voicemail even though they didn't have any upcoming availability, to let me know they were booked and sorry etc and that they had a recommendation for another business (which ended up being able to schedule me quickly). i really appreciated that above and beyond gesture.

Highly recommend. Very friendly and helpful advise. I will always go to Crouchly first for all plumbing needs. Everyone in St. Johns recommends them!

I agree - they do it right the first time!

I got three quotes and I'm glad I did. The first was from Mick's Plumbing.
He said I needed a new line from the water meter to the house for $3000 + an electrician to hook up the grounding. The second was from D & L Plumbing. He said I needed a new line from the water meter to the house for $5000 + an electrician to hook up the grounding. Just to get them to come out I had to pay them $119.

Terry Miller from Crouchley asked if he could come in to the house to see the pipe which came in from the street. He said that because it was copper it could be patched. He recommended Innovative Leak Detector who would do a sonic test to locate the leak underground. $325. Then his plumber would come out to dig and patch for an estimated $520. The plumber he sent was a ex-veteran and a good guy. Crouchley's bill was $348.50. That's $171.50 under the estimate! On top of that, it was my neighbors tree roots that broke my pipe. Putting a new line in would not have removed the tree roots that broke my pipe.

True hardworking professionals.

Fantastic Ownership. They do it right the first time.

The guys came out and replaced the hot water heater. They were quick and didn't leave a mess. The staff was also great to deal with!

Terry helped us with some low water pressure issues and was incredibly pleasant to work with. He was very informative and gave us multiple options to correct our problem. We look forward to working with Terry on any future plumbing needs!

So unbelievably unprofessional. Fighting with my neighbors over parking, using profanity constantly.

Great local plumber, fair prices and friendly service, would definitely use again.

Very helpful 👍

We have relied on Crouchley to help maintain our aging plumbing in our older home for close to 20 years now, and have always found them to be kind, professional, highly competent and fair. Most recently, we needed their help fixing a leaky shower faucet that was getting worse each day. They were booked up for a couple of weeks when I called, as were others when I look around. I asked if we could be put on a cancellation list and, as luck would have it, Roger had a cancellation in the field within a day and he was able to come and fix it a week before our scheduled appointment. These folks are dedicated, friendly, know what they're doing, and in it for the long haul.

WOW! I have lived in the St. Johns area for 8 years and when I had my first plumbing issue a week ago, I called because I wanted to support local businesses. They told me they were booked solid and so it would be the 21st when they could get to me. that worked for me so i was fine with that. Later that day, I got a call from the company, and the nice lady said their plumber was ahead of schedule, so he could come by today if that worked. it worked! Roger was AWESOME and SO nice and professional. I REALLY appreciate you guys getting to me over a WEEK before you were supposed to! Crouchley's is the BEST!!!

Showed up on time. Patiently diagnosed my annoying plumbing situation and had a very professional and positive attitude. I was very pleased with the solution and the price was very reasonable. This is my new plumber.

Tried to overcharge my elderly mom for a repair.

This review is long overdue. Since 2014, Tracey has come to our house several times for various plumbing related concerns that accompanies an older house. He has replaced our water heaters and changed various bathroom fixtures and toilets. All very reasonable and within a timely manner. We appreciate his great and thorough work.

Very friendly and came right in and got the job done. Nice hot water pressure now😁

These folks are awesome, I am so glad I found them... They showed up exactly when they promised - provided a bid when they promised and provided me with some good neighborly advice, and their work is top notch. Problem is fixed and the cost was very reasonable. Thanks Terry.

Excellent service!!

Roger with Crouchley was fantastic - super professional, quick, and friendly. Completed our job in short order and fixed a few nagging issues he noticed along the way. Will definitely use Crouchley again!

They just finished an enormous project for us. This is our second job through them. Great price, safety conscious, prompt-couldn't have asked for more friendly workers who were extremely professional. I highly recommend Crouchley and their crew. Terry Miller is the best!

I had a leaky hose bib and called three companies. Crouchley came out and fixed the issue in 15 minutes! Others had proposed a major project costing upwards of $750! Trust Crouchley, they did an outstanding job and are good, honest people!

Highly recommend!

We are very pleased with the work done. We had a leaking kitchen pipe replaced within the crawlspace, a rusted saddle valve replaced, and various caps upgraded. Joel did great work in a short period of time at a reasonable price. We'll be coming back again to Crouchley for any future work.

Honest, timely, competitive pricing. Would plumb again.

Love these guys. Great troubleshooters and reasonably priced. I have used them for a few years now.

Not only was Joel the nicest guy, he was knowledgeable, professional, and did an amazing thorough job. He went above and beyond to leave my area clean as well. They are reasonably priced and I am very pleased with the job that was done. I will always call Crouchley Plumbing for any plumbing needs I might have in the future. Highly recommend.

I worked with Crouchley to get my home fully re-piped and I cannot say enough good things about them. Their work (from assessment, quote, through to the actual plumbing and inspection) was incredibly thorough and they made sure to followup on all the questions or requests I had. They were knowledgeable, communicative, personable, extremely fair, and reliable. If you want a high quality job, done by high quality humans you can trust, I recommend Crouchley. They will be my go-to should I ever come across other plumbing needs.

Phoned to schedule an appointment. Alerted they were three weeks out and laughed at trying to schedule in advance. Meanwhile bathroom faucet still leeks. 0% professional, even called back to validate concern, was told, go ahead and post.

We hired Crouchley to do a whole house repipe. It was a big job and they were very communicative and professional throughout the process. Would highly recommend them.

Prompt reply. Very professional.

Highly recommend! Tracey was above-and-beyond helpful, explaining everything he did along the way. Fantastic service.

Roger has come to our house a couple times in the the last month for two different projects. He was great! Both times he was thorough, funny, and called before coming over. He checked his work afterwords and was on his way. Great service from a local, small business.

We had a fantastic experience with Tracey & Joel! We moved to Sherwood and decided to call them down for a 2nd opinion after another big, 24/7 company tried to tell us we had to replace the water service for $3600. They searched more thoroughly for the leak and made repairs quickly, explaining what they were doing along the way.

They're honest, professional and worked within our budget; offering suggestions to help us monitor future leaks and quoted preventative replacement of the water service at about $800 less than the other guys.

Great! Explained what problem was and why fixing way he did..very happy with service

Didn't answer my questions.

Having had work done by them in the past and had an amazing experience with them. Very reasonable and treated us with respect. We called to have them fix a leak recently. We were desperate to get it fixed the day of and Crouchley weren’t able to make it, so we went with someone else. I was so deeply unsatisfied with the people we went with. We should have just waited and had Crouchley come out! Now we know for next time!