Best Plumbing And Rooter in Phoenix AZ
I rarely, if ever, write reviews, especially negative ones. After googling for who could help me service and/or remove a water softener system, I found this company and the majority of reviews were positive. My system had a constant leak which was obviously time sensitive. I called and the person who answered the phone wasn't sure if I was in their service area (which shocked me since I have a very central zip code only about 10 miles from their place of business) and put me on hold to check. There was confusion and she came back on once or twice thinking I was someone else and was just kinda rude during this. Then I was disconnected. I wasn't upset, things happen, NBD. I called back and got VM several times. Then I got someone who seemed to be the owner and she was nice and apologetic and took all my info and said she was going to have the person who answers their phones call me "right back, ASAP". This was after we talked about my issue and I had expressed concern for the time sensitivity. 35 minutes later I hadn't heard back. I called back and explained I'd been waiting for my call back and the lady just said "Oh, yeah, you. If you have an emergency you need to call someone else". I had never said it was an emergency and I then explained that it wasn't an emergency BUT it WAS time sensitive. The only way she would have known about this from the owner who I talked to and I would think that BECAUSE they THOUGHT it was an emergency, they'd call me back to tell me that info instead of making me wait when they took my info and promised to call back. Keep in mind my original call to them was at 3:30pm on a Tuesday so during regular business hours and the call back was at 4pm. She said she needed to put me back on hold but I'd be the next caller. I was disconnected again. Keep in mind, the business owner had taken my information so they had my name and PHONE NUMBER. But she never called back. I obviously scheduled my service call with another company. I don't know who monitors these reviews but I feel strongly that the owner of the company should know that whoever is answering their phones is behaving this way. Not only did they lose my business but I work full time in the real estate industry and constantly have current and past clients asking for vendor referrals for home repairs so there's a lost opportunity there too. And many also ask my opinion of certain companies if I have experience with them. Needless to say, I would be very honest about my experience if ever asked. I am very disappointed and turned off by this entire experience.
www.maloneyplumbing.com
9119 N 7th St Suite 201, Phoenix, AZ 85020
Called Diamondback Plumbing over the weekend to request an appointment to identify a leak on the side of my elderly parents home. Levi came out before noon on Monday and worked so hard to identify the source of the leak. Levi was thoughtful, respectful, proactive and a great guy in addition to finding our problem. I would recommend Diamondback Plumbing. Thanks again Levi!
www.diamondbackplumbing.com
17423 N 25th Ave, Phoenix, AZ 85023
Anthony was courteous, knowledgeable and professional - 5 stars!
www.wyman-services.com
21408 N 11th Ave, Phoenix, AZ 85027
Great experience overall from scheduling through completion of the service. Jordan was awesome at explaining everything to my level of understanding. No pressure/hassling with regard to some of the not fully necessary but recommended maintenance. Very satisfied with the service provided!
www.parkerandsons.com
3636 E Anne St A, Phoenix, AZ 85040
I installed the SP3 water system on their recommendation and noticed a difference in one use. I highly recommend this company. David was excellent.
Shirley
www.deervalleyplumbing.com
Shirley
2411 W Lone Cactus Dr, Phoenix, AZ 85027
Extremely satisfied! Having the correct replacement parts on hand made it quick and painless. Professional and friendly!
www.optiononeplumbing.com
1575 E Jackson St, Phoenix, AZ 85034
Called at the last minute and they responded. Excellent work and customer service ?
www.go2plumber.com
1201 N 54th Ave #127, Phoenix, AZ 85043
Effective technition - excellent work.
rooterhero.com
5424 S 40th St, Phoenix, AZ 85040
Hi my name is Andrew.
I work at champion plumbing and rooter and this is one of the best companies I have worked for! I will also say that they really look out for the customers. Also I have noticed that they emplment quality and satisfaction guarantees amazing what honesty and a Little listing can do to help people
Through the process
championplumbingandrooter.com
I work at champion plumbing and rooter and this is one of the best companies I have worked for! I will also say that they really look out for the customers. Also I have noticed that they emplment quality and satisfaction guarantees amazing what honesty and a Little listing can do to help people
Through the process
3744 W Roanoke Ave Ste 1, Phoenix, AZ 85009
Peerless was referred to me by a friend who had used them to fix a sewer pipe issue utilizing the NuDrain trenchless repair system. I had just completed renovating a 4-plex before realizing the sewer pipes needed to be replaced. The sewer issues were an immediate problem when occupants moved in.
I set an appointment up with Peerless and they diagnosed the issue and provided a solution (NuDrain trenchless repair). Peerless ended up doing a phenomenal job. After starting the job, they ran into an unforeseen issue that was quite out of the ordinary with the way the sewer lines had been repaired in the past. This issue required them to replace a fitting that
was several feet down underneath the vanity of one of our our newly renovated units. Any other contractor or plumber would have needed the vanity removed creating quite a mess and cost. But the Peerless guys went in and completed what I would have thought an impossible task, working with the vanity in place. In 48 hours, they repaired everything as if they had never been in there. These guys are pros.
Not only that, there was no change order for the work that was outside of their original scope. The level of customer service, competency, and communication is top notch. I’ll be using them again.
peerlessplumbingrepipes.com
I set an appointment up with Peerless and they diagnosed the issue and provided a solution (NuDrain trenchless repair). Peerless ended up doing a phenomenal job. After starting the job, they ran into an unforeseen issue that was quite out of the ordinary with the way the sewer lines had been repaired in the past. This issue required them to replace a fitting that
was several feet down underneath the vanity of one of our our newly renovated units. Any other contractor or plumber would have needed the vanity removed creating quite a mess and cost. But the Peerless guys went in and completed what I would have thought an impossible task, working with the vanity in place. In 48 hours, they repaired everything as if they had never been in there. These guys are pros.
Not only that, there was no change order for the work that was outside of their original scope. The level of customer service, competency, and communication is top notch. I’ll be using them again.
3818 E La Salle St Suite 4, Phoenix, AZ 85040
Stayed till the job was done.
cobraplumbing.net
1431 E Osborn Rd, Phoenix, AZ 85014
We use them at Maple and Ash for all repairs. Fast, professional, and always solid results
www.quailplumbing.com
21831 N 16th St, Phoenix, AZ 85024
Andrew h. Did a good job thanks Andrew
www.rooterranger.com
Phoenix, AZ
They are good and are able to help with insurance claims.
www.herohomeservices.net
409 E Watkins St, Phoenix, AZ 85004
Needed immediate help with complete line replacement. The repairs were made fast, efficient and for a reasonable price.
Also, got quick response and advice on another emergency.
Don’t hesitate to use this company. They are what all businesses should be…fair, and responsive.
www.rapidrooteraz.com
Also, got quick response and advice on another emergency.
Don’t hesitate to use this company. They are what all businesses should be…fair, and responsive.
2550 W Union Hills Dr STE 350-4569, Phoenix, AZ 85023
Rotor Rooter exhibited the highest levels of competency and professionalism.
www.rotorooter.com
Phoenix, AZ
We received great advice and direction from this company. They provided a solution where we could find the part we needed to stop our leaking faucet ourselves clearly they care about their customer satisfaction more than booking extra jobs. They were willing to come next morning if needed but we resolved thanks to their advice. Great help!!
www.rooterandplumbingservice.com
530 E McDowell Rd #107, Phoenix, AZ 85004
All Pro Plumbing Services, I can confidently say that their service is nothing short of excellent. The team of professionals is knowledgeable, friendly and efficient. From start to finish, every plumbing job is handled with care and attention to detail. I appreciate the promptness in their service, which has saved me from experiencing any major plumbing problems. Overall, I would recommend All Pro Plumbing Services to anyone in need of plumbing services; their commitment to quality workmanship is unmatched.
allproplumbingservices.com
Phoenix, AZ
Great work!
freddysfoxrooter.com
1920 E Indian School Rd unit 5004, Phoenix, AZ 85016
Zippity Split was the 4th plumber I called for a clogged drain. The first two attempted to snake the drain and failed. One declared the drain broken and quoted an enormous amount to dig into my bathroom floor, with no guarantee of what work he would perform afterward. The second declared it corrosion and also quoted a large sum to jackhammer my shower stall. At least he had a planned repair. The 3rd did nothing. But he did recommend that I call Zippity Split so for that I'm grateful. Roger arrived on time. Listened to all our prior experiences, and said based on that it sounded like a dig was needed, but he wanted to try clearing the drain with a snake himself. Well, not only did he clear the clog, he found the reason why the other plumbers failed, and created a solution that would make all future clean out (if necessary) easy to perform. He saved me thousands of dollars and I don't have to rebuild a destroyed during a dig shower! I will be recommending Roger and Zippity Split to anyone in need of competent, professional plumbers.
www.zippitysplitplumbing.com
Phoenix, AZ