Best Hot Water Heaters ? in Phoenix AZ

Very quick and courteous service

Very informative!

Great service starting with the office staff who is very knowledgeable, kind and caring. Darlene took all of the details of my problem and sent just the right plumber. Cole explained things clearly and then with determination, cleared my drain. This after 2 previous plumbers gave up on it! I've used Moon Valley for years. Had to wait several days for them to come out but well worth the wait. There service is professional, affordable and honest! Highly recommend them!

The plumber Anthony provided excellent service, and was very professional. for my next service call I will request this plumber specifically.

Roger was terrific to work with and very knowledgable. We are loyal customers of Benjamin Franklin.

I attempted to install a pot filler on my own and created a leak in my wall. Of course this was after business hours so I frantically messaged different plumbers. Aussie replied first thing the next morning and sent Cameron out to assess the problem. He was very friendly, knowledgeable and took the time to explain where I went wrong and what I can do in the future to correct it.



The overall experience was amazing and I will use them for all my future plumbing needs.

Cien was amazing same day service everything went smoothly

Alan was honest,knowledgeable and on time.

Response was quick.

Got the job done perfectly.

Thank you Alan

Great guy who came for estimate on 2 Navien Tankless heater units. Still deciding.

Chris was very nice and did a great job.

Very happy with the service. Took the time to explain issues with our tankless water. Would recommend them 100%.

Paul is a reliable and affordable plumber! We had five faucets we needed installed and all were done in a timely and professional manner. Paul answered all of our questions and also resolved a plumbing issue we had that two other plumbers were incapable of doing. We will definitely use Paul again if needed and will recommend him any chance we get.

Amazing customer service. After I contacted them they showed up at 8 the next morning. Already knew I needed a new AC unit and they were able to get me in 3 days later. Day of install they showed up at 8 and job was done at 11:30. Their whole crew was very polite and left my house cleaner than when they showed up. Highly recommend to anyone who needs HVAC or plumbing.

Its a good place to be

We called Water Heaters Only in Phoenix early on April 26, 2019 after we discovered that our water heater had failed during the night. Trevor E arrived earlier than promised and he had our new water heater installed and working before noon that day. Everything about the experience was as positive as possible. Thank you for your fine service.

Awesome work, friendly service techs, all around awesome experience!

Had Juan Carlos come and do our scheduled A/C maintenance. He was nice and professional gave me some spots to look at to use my kayaks and for camping. He completed the work quickly and held good conversation which made the whole experience feel better.

Very prompt service. James was knowledgeable and went the extra mile and installed a new waterline at the same visit which saved me time and money. Great customer service. They are now my go to plumbers.

Stuart Myers came out the first time to look at my AC unit and wanted me to make a same day decision to replace the unit to the tune of ~$15k (the heat stopped working), cited it didn't make sense to repair and quoted a bunch of diagnostic fees, etc. I asked for an email with a few different write ups/options so I could think it over and he agreed to do so, almost 2 weeks later and I never got any of the promised write-ups via email. I reached back out to the company and requested different techs come out, they sent Carlos Padilla and Hugo (didn't get Hugo's last name). They looked at the unit and said it was misdiagnosed initially, followed through with quotes for both repair cost(s) and/or replacement via email as requested. Come to find out they had turned the AC unit off (on my roof) and never turned it back on before leaving my home. I'm unsure whether it was intentional but I have my suspicions (fishing for another service call). Needless to say I will not allow ACE back to my home, nor can I recommend them to others.

I had a problem with my hot water heater. Ray was very prompt and called before he came out. He was very professional, diagnosed the problem and repaired it. He did not try to upsell or make unnecessary repairs. I would use Harley Plumbing again.