Best Commercial Water Heaters Replacement in Phoenix AZ

Autumn was knowledgeable and professional in locating and isolating the problems. She explained what was being done and the results and findings.

I have used Diamondback Plumbing several times over the last 14 years for my business and until this last experience have been happy with their employees and work. Just over 5 months ago I had to replace my commercial water heater. Diamondback Plumbing installed a new commercial grade water heater for just over $4700.00, but 2 days after installation the heater started to tilt so they came back out and with a little help from a hammer or wrench the water heater was sitting upright on the base( holes were made in the base for the legs to stick through, and there was dents on the side of the heater. I was assured that this would be ok and if not, I had a warranty. So last weekend March 23rd, 2019 the water heater started to leak, I called Diamondback and they sent someone out on Tuesday and told me that the tank did have leaks and that it would be replaced under warranty. Good news I thought, but after few heated telephone conversations going back and forth trying to find out when new heater will be installed. Apparently they were fighting with the manufacture, they hadn’t installed a commercial grade water heater back in October, they finally installed new heater on Friday. Saturday morning, I noticed that the hot water connector was leaking so again I had the pleasure of a telephone conversation with a representative from Diamondback Plumbing telling me that they would come out and fix the leak with new connectors but at a cost to me. I was taken back by this as I would have thought when they installed the heater on Friday, they would have replaced the connectors just like they did when they initially installed the heater 5 months ago. After several minutes of discussion, I reluctantly agreed just to pay for the parts ($78) and Diamondback Plumbing wouldn’t charge any labor. Well on completion of replacing the connect the invoice was presented with labor charge of $90 of course I was angry and confused just a couple of hours earlier we had agreed on no labor charge. The technician gave me some story that he had been to my business 3 time for this job will no pay and he had to go to north Phoenix to pick up the part which I thought should be standard on his truck.If Diamondback Plumbing had done the job right in the first place, then these return visits/issues/stress would not have happened.Very poor customer service with Diamondback Plumbing

Amazing, Fast and Prompt service. Very professional plumber. He removed his shoes before entering the home and cleaned up everything after himself. Very reasonable price.

Charles with Wyman Plumbing was great. Professional, courteous and very thorough. Thank you!

Terrence was great. Very knowledgeable which is a great help for us as customers. Thank You Terrence!

Franz was personable, knowledgeable and able to complete the job on the same day. If in doubt go with a professional plumber vs DIY!

Deer Valley Plumbing was prompt, courteous and knowledgeable and fixed my problem. I would recommend them for any plumbing needs!

Champion did a great job. They were fast to respond and show up. Fast to fix the problem and knowledgeable and professional and very reasonably priced. Thank you so much...darren

They were quick to take my service fee but never came through with our new water heater. Kept giving us the run around. Had to switch company's for excellent service.

Scheduled them to come check a leak yesterday. Set a 10am-12pm window. Worked from home to be available for them and they never showed up, never got a call for an update or heads up they will be late. Called them and was promised a call back with an ETA. 45 min goes by still no call. Simple communication seems to be luxury these days. Find someone who will honor their word and actually show up.

Thank you All Hours plumbing!!! Jim was an awesome plumber he was almost a 1/3 the price from the othe quotes I got... He did a 50 gal water heater,garbage disposal and a new kitchen faucet for me, very respectful and prompt and highly recommended.

Aaron showed up right on time, even though it was raining and most of the work was outside. He made quick work of the repairs during the breaks in the rain, and then finished with some small items in the bathroom. He was professional and very good at what he does. We will definitely use Plumbrite in the future!

Dug up and repaired Sewer line that had roots growing into it. The Second Opinion team is the best in the Valley!

Outstsnding!

I called Edward's in the morning after being told by another company they would evaluate the problem with my hot water tank but if it needed to be replaced that would have to be scheduled the next day. That was unsatisfactory. As I care for an elderly individual with special needs I needed hot water.
Within an hour of requesting service and being informed the water heater would be replaced the same day, I received a call from Trevor. He said he was 5 min away if he could come by. Talk about good timely service!!
Trevor came, gave me a price for the job and upon my approval went to work. He was very polite, job was finished very timely and cleanup was great.
I would highly recommend Edwards for your plumbing needs.

My wife called Pavel and he came over right away. He told her what was wrong and the price to fix it. I called my home warranty and it wasn’t covered so he was able to start right away. I was happy he came out so fast the day after Christmas to stop the leaking water.

Awesome service and very reliable!

If you don’t have time to read the whole review, the brief review is this: Lennard’s Plumbing provided top notch customer service. Since leaving the Midwest, I haven’t experienced customer service this good. They have a customer for life and I will recommend them to everyone!

The long review: I talked to Lennard personally the day that I called. He was extremely friendly and went above and beyond to help us out. He discovered that our tankless water heater was a Home Depot model and that it was going to be hard to get parts for it. Lennard stopped out to verify the issue and told us he would work on getting the parts. He made some calls and went way above and beyond what I would normally expect. He had a warranty unit lined up and all I had to do was call to give my credit card information (for the core charge) to place the order.

After the unit was received, Lennard was able to get an installer out the next day. We were very grateful for this as we had been without hot water for almost 5 days. The installer showed up when he said he was going to and had the new water heater installed in no time. This gentleman (who I unfortunately cannot remember his name) was also extremely friendly when I talked to him on the phone.

Everything is working great, and again, I couldn’t have been happier with the service. Thank you all so much!

Work done at The Mod and they did not give notice of water shut off.

Worst ever. First the technician tried to sell me a yearly Membership. Then quoted a price of $350 to run a snake down the drain. I paid the service-call fee just to get him the hell out of here. Total waste of time and money.