All Hours Plumbing, Emergency Plumber

We came home to a leak in our backyard irrigation system that had most likely been going all day. We quickly turned off the main water line and called All Hours Plumbing so we wouldn’t have to go a night without water. Our technician, James, arrive right at the time they projected and quickly got to work assessing the source of the leak. He was very communicative about pricing and what he was going to do before doing it. He founds the source of the leak and capped it for us in a matter of hours and gave great advice for assessing the spot of the leak for the next few days before filling back in the hole. James was great to work with, very friendly with the cats who live in our backyard, and so efficient in his work. Thanks to him we could take showers after dealing with the muddy mess before he arrived. Would highly recommend!

If your looking for a reasonable rate go through these guys. James came to my house on time and replaced my water heater. He was very friendly and professional. I’m very happy with the service and in the future will be using them and referring them to my friends. Pricing to install and replace water heater was cheaper than Home Depot and other company’s I reached out too. I promise you will not be disappointed. I’m very happy with my new water heater. Thank you James ?

All Hours Plumbing came out to our house 9/25/2022 to repair the emergency drain on our washing machine after it came unseated, resulting in some water leaking through the floor. The technician was great, responded immediately and replaced/ sealed the new drain. After the tech left, I later tested the seal that night by pouring a small amount of water in the drain pan and the water leaked through the same path once more. I called the company back and the tech said he would be out the next morning at 10am sharp to reseal the drain and or do some additional work we discussed.

This is where the 1 star review comes in, the tech never showed up, zero communication text, call etc. When attempting to call either the Google company number or tech we had communicated previously with, I received a prompt that the number had call restrictions and is unable to complete my call (The Company appeared to have blocked both our numbers). Mind you these were the same numbers we were regularly communicating on the prior two days. Even stranger, I called each number back from a separate phone and it went through no problem.

Managed to speak with Ashley at the -2615 number and she offered no explanation and said she would look into it. Had to call her back hours later to find out she had spoken with the tech and he stated I refused water service, issued me a refund and told me to find another plumber. I never refused any service, never asked for a refund and instead was under the impression i would be paying them for additional work as the tech and I discussed.

Overall bad experience, unprofessional, poor communication. There are plenty of other plumbing companies in the valley to choose from. To the owner, please don't bother responding to this review, the opportunity to make the situation right has since passed.

9/29/2022 Update in response to owners reply:
The initial replacement of the drain was completed as recommended by the tech, no problem that was great, happily paid. I did not demand anything of the tech the following day, simply called the tech the same night (recorded calls will verify this to be true) and noted it was still leaking after a small test and he mentioned he could come out the next day and reseal or we could opt for the outfitting of a different drain and fasten it to the floor from underneath.

9/27/2022, the tech confirmed that he would be out at 10am on 9/28/2022 to replace the drain and fasten to the floor (new job, agreed to pay for this). I never demanded anything, asked for a refund, nor refused to pay for any service; only asked if there was any flexibility on pricing for the additional work. I don’t appreciate the accusation that I am defaming anyone, get your information straight.

We gave James and the team an emergency request to repair a broken pipe in our backyard. They said James would arrive around 6 PM, and he got to our house just before 6. James took care of the situation quickly and effectively. The price was reasonable, and James was wonderful to work with. Will be using again

Contacted Jim to install a water heater. Requested a Bradford which he said he could get and install. After 4 months, had issues with the water heater and after a few days came back out to inspect. Said a couple of the parts went bad and needed to be replaced. Ordered and came back out a few days later with parts and said it would be $400 to replace. Of course I wasn't happy after a 4 month old unit and called the manufacturer and was told labor is covered for 1 year with their contractors. Jim knew this but thought he could just get the going rate for the repair and didn't say anything until I declined the service. He had already started the job and was 10 minutes into it so just left with the heater dismantled. Now the unit is not usable as it was before and I have no hot water for 5-6 days until contractor can come out. Jim will do just about anything for a buck and stated he doesn't do cheap jobs and looks for high end customers. Watch your pocket book as he's out for the money and not your satisfaction.

I needed a plumber in the early evening and thought it would be hard to find one. When I called All Hours Plumbing the girl I spoke to was so nice and assured me the plumber would be in touch shortly. Sure enough, James came almost immediately. He was very friendly and clearly knowledgeable from the start to the finish of the job, explaining everything along the way. When things turned out much more involved than they looked, he went above and beyond to fix the problem. I highly recommend James/All Hours Plumbing and would not hesitate to call them again!

WEIRDEST experience ever. This company set an appointment, no call/no showed, then blocked us and ghosted us with no explanation. Now, as you can see in their comment below, they are DISHONEST too.... This is the last thing anyone wants from a handyman invited into their home. I'd avoid All Hours Plumbing at ALL COSTS.

**Update in response to the business' comment below: That is a blatant lie. We never refused to pay you for your time. On Sunday your tech recommended the temporary fix and when we called later that night to say the temporary fix didn't work, we set an appt for 10am the following day to pay an addtl $400 for the permanent fix. The tech texted us back and forth to confirm the appt then never showed. To block our phone numbers with no explanation and now lie to make yourselves look good is even more concerning. Updating this review to reflect the dishonest and sketchy business practices.

We called All Hours Plumbing this past Sunday when our washing machine began leaking to the first floor. They sent a guy out, put a temporary fix on the drain, then set an appointment to come back the next day (Monday) at 10am to finish the job. They gave us a price quote and everything. Well, 10am Monday comes and goes, and by 11am we're calling to ask where they are. Funny enough, both the technician and the main business line blocked our phone number. We call on our work phone and get right through to an admin named Ashley. She has no explanation for us, promises to call with an update, and doesn't. We call back and she tells us we need to find another plumber.

Its been over a year that James came and and redid all our plumbing in the whole house and there has not been a single issue since. Not to mention my monthly water bill has dropped because of his work. The only plumber I will ever use and i HIGHLY suggest using him!

James and his crew were amazing! I called and within an hour he showed up. They were so professional and friendly, I would highly recommend them for any plumbing repait!@

I had a fantastic experience with this company. James was the technician that came out to perform the repair and he was extremely nice and very professional. He explained to me everything that he was going to do, he also answered all my questions. The cost of the service was also excellent in my opinion. Highly recommend and i will be using them again in the future!

We're reletively new homeowners, and we noticed a leak in our 13 year old water heater, so we called out to All Hours Plumbing. It wasn't a big leak, so we scheduled to meet the next day. James went out of his way the night we called to make sure there wasn't any major damage and to show us how to turn off the water. He was very helpful in showing us the basics, answering our questions, and getting us set up with a new water heater. Overall, we are very satisfied with the service!

We had an emergency leak in our house last Friday evening and our house was flooding. We tried calling several emergency plumbing companies and this was the only one that called us back immediately. The person on the phone was very nice. They were out to our house very quickly and ahead of time. James and Josh were amazing!! They were very knowledgeable and fixed our leak very quickly. I highly recommend them!!

Just called these guys today (Sunday) and they were here within a couple hours. Their plumber James was outstanding and fixed our issue. No extra charge to use their camera either. A+

Excellent, responsive and detailed service. James was quick and efficient and quickly identified and remedied the issue. 10/10 recommend! I had an unexpected leak and they sent someone out right away.

Without a doubt, the best plumbing company I’ve ever used. James, the owner, is a class act and a true professional! He diagnoses the problem and then explains it in lay terms. He’s honest, straightforward and lays it all out and doesn’t candy coat anything. He gave us comfort and peace of mind when we were freaking out and worried about our major under-slab leak. He took the time to explain the problem and his course of correction of it and he was kind and compassionate to my wife who was very worried about the problem. And of course, he corrected the problem to perfection. He will completely exceed your expectations. Another HUGE quality about James and his company is that somehow he can manage to schedule you in to take care of your problem almost immediately. I would recommend James and his company for any plumbing work over any other plumbing company.
M. Rund

This was the most positive experience I've had with a contractor vendor ever coming into my house. All Hours Plumbing LLC is phenomenal company. Sunday night at 8:00 pm we had major drain clog in the house; bathtub ,showers ,toilets, backing up and overflowing.. within 40 minutes of calling All Hours Plumbing LLC, they responded to our house, unclogged our drain and suggested recommended follow-up services. The tech that came out was extremely knowledgeable, extremely professional, and very diligently listened to our concerns. Our drain was cleared in a timely manner, no after service mess to clean up...You have earned my repeat business... Highly recommend this company for anyone who may have Plumbing needs.

James came out late at night and was thorough, efficient and fast. He explained each step very well and our sewer was unclogged quickly. I highly recommend working with James and All Hours Plumbing.

Toilet was super clogged and not smelling the best. These guys were out within an hour and got my toilet working again great. James was super professional and a great help. In and out within 10 minutes great service, nice guys and fast response all exactly what I needed. Thank you again!!!

James and his partner ( didn’t get his name , but he looked like Jerry Garcia from Grateful Dead so I called him Rock Star!)- were AWESOME. First, they showed up right away, assessed the situation - clogged pipes caused by the super high mineral content in our water here. Solved that, and educated me on saltless water softeners!! We have a salt one at our other house - and the idea of a saltless one was the perfect solution for this home, which we rent out. They quoted me on that - I was so impressed with their honesty, knowledge and fair prices!! I decided that day to install one - from a clogged drain to an install - and they were able to schedule it THAT DAY. I have tried sooo many plumbers - all the “ big ones”- who are outrageously expensive - and did not do a great job, had to return to fix mistakes etc. FINALLY FOUND A PLUMBER I CAN TRUST!! James and rock star from All Hours Plumbing are the best !!!!!

I posted this already on Yelp but I have to share it:

“Jim is awesome in ever sense of the word! Had an emergency leak with an old irrigation pipe on a Sunday evening. I called two other companies I worked with in the passed. One had a call center which I got no call back and the other went to VM. I call All Hours Plumbing, and immediately I hear, This is Jim. Jim came out, quickly identified the problem, gave me a more than fair quote, and fixed my problem in no time.

If you're in an emergency, he's the guy to call! He even took the time to help out with another plumbing problem and fixed that easily. Now I can shower tonight! Thanks again Jim!!!!”

He’s got a customer for life with this household.

Thank you All Hours Plumbing for your great service! I 100% recommend this company for all your plumbing issues. Jim came and fixed my washer hose that was leaking all over. He was quick and affordable. I will always call him first when I need anything in the future!
Thank you !!!

I had a leak on an outside spigot and the guys came out within 30mins of me calling to take a look. They were very professional and offered a few different options to fix my leak. They fixed my leak quickly and were very personable and professional the entire time. I will recommend this company to my friends and family.

Called early Saturday morning when pipe broke. Jim told me he would be at my house within the hour and showed up 30 minutes after I called. Very polite and professional and made sure job was done right before filling back in the hole and leaving. Would definitely recommend!! Also does in home plumbing.

All hours plumbing came to our house very quickly while we were experiencing an emergency water leak. The owner Jim, was professional and courteous during his visit. Je was quick to diagnose the problem and fixed the issue the same day!! I would highly recommend All hours plumbing llc.

Jim recently did some irrigation work for me. He was very knowledgeable and professional. Did a great job and gave me a fair price. When he was completed....he returned my yard to the way it was before he performed the work. Definitely going to refer him to family and friends!

Thank you All Hours plumbing!!! Jim was an awesome plumber he was almost a 1/3 the price from the othe quotes I got... He did a 50 gal water heater,garbage disposal and a new kitchen faucet for me, very respectful and prompt and highly recommended.

Thank you All Hours Plumbing! I had a leak that needed repair. I reached out to All Hours Plumbing, Jim was professional, responsive, and prompt. He came out on the same day I reached out and repaired the leak! Thanks again Jim!

Always happy with All Hours Plumbing & Handyman. very communicative and prompt. Excellent service today from the owner Jim, knowledgeable , honest, and respectful. I would highly recommend them to any one looking for an honest, affordable and on time plumber!

Jim came out immediately and fixed my plumbing issue within the hour at a reasonable price. He had all the materials and supplies with him to take care of the problem in one trip.

We called All hours plumbing at 1130pm on new years eve. They were able to have someone come out and fix our leaking bathroom sink that same night!!! We have used them before and will continue to do so. Thank you Jim your a lifesaver!!

James was great! They came over quickly and did a thorough job! We would definitely use them again!

Showed up on time, knowledgeable, quick and got my toilet fixed correctly. Jim was great , I would recommend for a good, affordable plumber.

Professional, prompt service. One phone call and the job gets done. I can’t thank these gentlemen enough- our firm will probably be using your services in the near future!!

Nice guys, reasonable price, quick work. Will use again when we need a plumber.

Jim got my issue handled quickly and at a good rate. I have him coming back to do more work for me.

Jim was quick to solve our problem he did it on a holiday weekend his service was excellent highly recommend

This company ghosted us. Avoid!

These guys came in immediately and got the job done in like 20 minutes. A real class act thanks dudes

Horribly unprofessional and rude.

Unprofessional!!!!