Best Drain Problems in Omaha NE

My wife and I are new homeowners who just had a plumbing disaster in our basement just 3 months after moving into our new home, and 2 weeks after our first child was born. Our main drain overflowed!

Robert Pond arrived promptly WITHIN the hour, he made us feel safe, reassured us we would be taken care of, was informative, explained the company process, and provided an accurate ETA of the individual who would be fixing our basement drain. Before he left for the day, he helped us initiate the process of filing our claim with insurance and articulated the areas affected by the water damage. We are so green that we didn’t know what to do! Thankfully, Robert held our hand through the process and provided us a peace of mind we desperately needed.

Our tech Lucas arrived within the ETA Robert provided and informed us of the process needed to fix the drain. He got to work immediately and fixed our issue within a couple of hours. He informed us of another individual who would be inspecting the drain and locating the source of the failure/overflow.

Terry Reeh showed up not long after Lucas finished snaking the main drain. Terry showed us a video image of roughly 3ft worth of roots that had grown through the piping. He tracked the issue down promptly and gave us his card and a quote. He also provided information on financing which will be much needed since insurance doesn’t cover these types of repairs.

All-in-all, Roto-Rooter is a company my new family and I plan to use for many years to come. The level of service is something I myself, who has worked in customer service for over 10 years, have never seen. Each member of this team was informative and valuable. I hope many people see this review and make the right decision to choose Roto-Rooter for all of their plumbing-related needs!

Thank you Robert, Lucas, and Terry! My wife and I are forever grateful for the help and service you gave us today. Words can not express our gratitude.

Dennis is efficient and professional - thanks, as always.

Anthony came over to my house to fix a clogged drain and to repair a leak behind my dishwasher. I had called another plumbing company the week before and they told me they would have to send 2 guys over and just about charge me double the amount. Anthony did both jobs all by himself with no problems, and charged less. He answered all my questions and his work was not messy. Anthony did all of the work in 2 hours and 15 minutes. That other plumbing company said it would take them 4 hours to do the work.( WOW). When I have another plumbing problem I will call on A& A Plumbing to do the job. LARRY ( 9-28-2019)

Noah was wonderful, best experience I had with Roto so far. More expensive than other companies BUT shows up quickly. Noah was fantastic and put me at ease immediately.

He's awesome came out on a Friday night when we had a emergency would definitely use him again

Did great job in installing fixtures and testing for leaks. Very helpful and accommodating

Best service, from the receptionist who answered my questions and booked my appointment, to the gentlemen (Bill and Luis) who installed my water heater. I am very please and would use them again!

Every time I have a plumbing problem they are the first place I call. I have had multiple plumbing issues over the years and they are always prompt and curtious and get the job done right the first time and priced fair. Thanks for all you do.

Bill and Omaha Drain was great. Fast friendly quality service. He helped us get in touch with a water restoration company also. Thanks!!

The installers were on time,neat and professional. They also explained how to use the humidifier and furnace in simple terms. Very friendly.

Fast and on time the techs are all right and friendly