Description
At Major Drain, we’re focused on providing our services with the highest standard of quality at a fair affordable price. We also believe every customer deserves friendly and prompt service, especially since we know drain, sewer, and plumbing problems often bring our customers a lot of stress.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Bathroom And Kitchen, Bathroom Remodeling, Bathroom Remodeling Contractors, Bathroom Remodeling Plumbing, Bathtub Installation, Broken Pipes, Cleaning Drain Cleaning, Clogged Kitchen Sink, Clogged Sewers, Clogged Sink, Commercial & Residential, Commercial Drain Cleaning, Commercial Renovations, Complete Installation, Drain Cleaners, Drain Cleaning And Plumbing, Drain Dripping, Drain Lines, Drain Plumbing Services, Drain Problems, Drainage Issues, Drainage Problems, Drains Clear, Dripping Faucets, Floor Drains, Full Service Plumbing, Home Remodeling, Hydro-Jetting, Hydrojet Plumbing, Hydrojetting, Installation Water Line, Jetting Services, Kitchen And Bathroom Sinks, Kitchens & Bathrooms, Laundry Lines, Main Line Clean Out, Main Water Line, Major Drain, Plumbing, Plumbing Repair, Plumbing Work, Remodeling Plumbing Installation, Repair Jobs, Repair Plumbing, Repair/Replacement, Residential And Commercial, Residential Drain Cleaning, Root Treatment, Septic Tank, Sewer Inspection, Sewer replacement, Toilets And Drains, Tub Drains, Video Camera Sewer Inspection, Visually Inspect, Water Damage, Water Pressure,
Reviews
Anthony Rice
9 months ago
Ive been using Major Drain for 5 plus years! There's not enough words to describe how much I love Major Drain. I've used major drain for my current house and the last house I've owned. Major Drain is always very responsive, get things done in a timely manner, do great quality work and most of all communicates! They're always great about explaining what needs done and provide solutions/suggestions to help prevent issues in the future. From management all the way down to the amazing lady handling the phones they're rocking it! This review is long overdue!
david anderson
4 years ago
thanks for your great service
paul pfeifler
6 years ago
Respectfull, on time.
When he first arrived toilet was back to working normal under low use. Instead of just leaving he tested then and sure enough they started to back up once again. Fixed the problem in a timely manor. Cleaned up nicely. Thank you.
Fast, professional, and fairly priced.
Very thorough in cabling our main drain. Fast and efficient. Pleasant.
I paid for a clients line to be hydro jetted to get the tree roots cleared out after their home purchase. I was very impressed with the use of the camera. It was so nice to see the before, during and after video to prove that they did a job well done! Our technician was Ryan Lichter and I was very happy with his professionalism and thoroughness! He was also very nice and polite. I was also happy that they charge by the quarter hour and did not try to upcharge me or charge exorbitant rates like some other companies quoted. I will use them again for any future real estate transactions, to protect my clients best interests.
Mercer Management
a year ago
Kendra Brasher
8 years ago
Always a professional experience. I love that they really tell me what's going on, and a ball park number of what needs to be fixed or what will need fixed in the future.
They were on time and professional. It was after hours and a clogged sewer was backing up into our basement. The technician found the problem and resolved it quickly. They were recommended by a friend who is a retired master plumber. Good value for the price and I would refer any of my friends to them.
I would highly recommend Major Drain for any plumbing issues. They showed up on time, were very personable and professional. They installed a new water heater for us and did a great job. We will definitely call them again should we have any plumbing problems.
Chad quickly found & resolved main drain problem and shared what he did and how he checked that the clog was clear by pouring gallons of water into the drain with no issues. Even though the schedule was booked the day I called, the person I talked to was very helpful. Chad actually arrived early and I was thrilled with the professionalism and service!
Sean and Adam from Major Drain were amazing to work with. There were some serious logistical issues with replacing our hot water heater (thanks Celebrity Homes for making it impossible to replace it without moving your furnace) but they went above and beyond to resolve the issue for us and at a minimal cost. Thank you guys!
Angelina Bottorff
3 years ago
The technician was on time. He was very polite & professional. He fixed the problem quickly. I paid the after hours fee & still thought the price was very reasonable.
Kate Corrigan
8 years ago
Fast, friendly, affordable. Highly recommended.
I found your employee very knowledgeable and professional. He was on time and took the time to answer questions and gave reasonable recommendations. I didn't give a 5 star as I have no one to compare to .
Mark Lookabill
2 years ago
Nadine Johnson
5 years ago
Great customer service, very responsive and provided honest guidance on addressing my problem. I would definitely call them again
Tabitha Jameson
4 years ago
The gentleman that came to my house cleaned out the clog efficiently and politely and they were super-fast at making the appointment (I called and they were there in 45 minutes). However, the gentleman did not account for the large amount of backlogged black sludge that would spray out in a 6 foot diameter all over my basement (including carpet and appliances). I think I paid for about 30 minutes of drain opening and 2 hours of cleaning up. It seemed some preventative draping could have saved time and a necessary professional carpet cleaning.
They installed a new hot water heater and made the process very easy
John rosenberg
2 years ago
I couldn’t have been happier with my service. I had a clogged sink drain and called at around 3:30 pm on a Friday. They sent someone out the next day at 11:00 AM. The tech was on time, diagnosed the problem quickly, and got the drain working again in no time.They did not charge me any extra for coming out on a weekend.I will definitely be using Major Drain again.
Greg Middleton
4 years ago
Completed the job quickly. First rate service
Very happy with the prompt and courteous service
Everything about our experience with Major Drain was positive. From response time (crazy fast) to value (best price) to quality of work. Excellent company.
Richard Seidl
2 years ago
This company is the best!
On time, great service!
Thank you Major Drain 👍👍
Knowledgeable, and Professional Techs!
Job was well done. No complaints.
Tracy Tangeman
6 years ago
Wonderful experience. Two drains done for less money than I paid for 2 drains seperately. Both times the job not done. Major Drain did both of my drains with no problems and still no problems. They are really committed to their customers and back up their work. Will recimmend them for any and all jobs.
MaryAnn Kleckner
6 days ago
I was very happy with this company and the man that came, he was very nice and though. He explained things to me and was also early because he could come sooner, which I was. Happy. I’m sorry, I forgot his name, I know it wasn’t Jake, which I also heard he was very good. I’m so glad my daughter Kelli Kavan recommended you to me. Thank you.
Ricky Thompson
4 years ago
Shawn and JJ recently did work at our house. They fixed a leaking pipe, cleared a drain, and replaced our water heater. They did great work and finished in a timely manner. Shawn even came back later that night when I was having troubles with my furnace to make sure everything looked alright after the water heater install.
T-Top Speed Shop
6 years ago
Was told it would be 89 dollars then he hit me with a fuel surcharge because he drives around in an escalade with a trailer.. ended up being like 110 dollars. Drain still workig great years later. Workman ship great honesty in pricing not there.
Arrived on time. Able to easily and quickly identify and fix the issues we had with slow moving drains in two sinks and a bathtub.Appointment was easy to book. Email invoice sent after work was completed. Everything was really efficient and easy.
Digital Producer
4 years ago
Rarely write reviews. Major Drain (Shawn) was on time, courteous and professional. Their pricing was upfront, honest and he stayed until the job (snake sewer main) was done properly. Definitely recommend.
Vickie Stinson
2 years ago
They came in and unclogged my kitchen sink for a very reasonable price. Very happy with their service..definitely recommend!
Frank came out and he was absolutely incredible. Did a wonderful job and even had a few laughs.
Excellent service, fast resolution of issue
Honest, excellent service which is why i continue to use them!
These guys were great! Very professional and generally nice guys. They arrived one time and service was efficient. I would definitely recommend them.
Midlands Real Estate - Maintenance
5 years ago
Major Drain always delivers high quality work along with great customer service!
Klaas Bredenkamp
5 years ago
Friendly and professional service
Major Drain came out, was on time and very thorough, professional and friendly. The whole experience took just about an hour. Wil definitely use them again and recommend them.
Linda Bartolome
3 years ago
Very Excellent service - Thank you
The technician, Nate, was at my home quickly. He was very knowledgable, troubleshooted the situation (both toilets blocked) and fixed it. He kept me informed each step of the way, he was efficient ,cleaned after himself, I was very happy with the tech and the service. The price was well within my comfort level.
Kirby Zicafoose
2 years ago
Brent was very professional - called before arriving promptly, explained the process, set up and initiated the clean-out, described what he was finding, finished the process and cleaned up. No surprises on fees - an advantage of Major Drain is that they charge by the hour, rather than sending out a tech who provides an estimate after arriving. Repeat satisfied customer.
Jamie Flanagan
4 years ago
Consistently use them thanks to a client recommendation and have been very happy!
Christine French
4 years ago
VERY helpful! I have called them 3 times all when it was critical and they have done a great job. We have tree roots through our main drains and they do a great job of removing them. I called when I got home at 4:30pm and someone was here by 5pm and what seemed like a big job to me was finished by 6:15pm.
Had to have my main line snaked. Called at 8 am and they arrived by 1030. The gentleman was very professional and completed the work within an hour! Would definitely recommend to anyone who is needing this done!!
They were right on time, in fact early which was so appreciated. The men were polite, explain everything in words I could understand! They were efficient and quick!Very reasonable prices!I will most definitely recommend them and will use them for future needs!They get 5 stars out of 5.
was 100% Covid compliant, very knowledgeable, and professional. I would certainly recommend this company and employees.
These guys are top shelf and never let their guard down on giving you honest professional work at a everyday worlking mans price! No B.S. on work they should not be doing period!
This company provides excellent service. My water heater was leaking and it was still covered under my home warranty policy. I contacted them and they authorized Major Drain to provide the service. They concluded the water heater needed to be replaced and returned for a 2nd appointment to replace it. They also diagnosed that the floor drain was clogged and the owner, Brent, called the warranty company and was able to have that covered under the same service at no additional cost to me. On each occasion they arrived promptly, their techs were very polite and respectful, provided the service quickly, and cleaned up thoroughly when finished. This is a family-operated business and I highly recommend them to anyone.
Valerie Harwood
8 months ago
Clean & courteous workers. Arrived on time with proper equipment. Kept us informed on status of work. Reached out to city workers to check sewer line under the street in front of house. Reasonable charge for work. Would call them again.
Great service. Fair prices. On time.
The plumber that came out was more genuine and well-informed than anyone else I have worked with in Omaha. He told us about hydrojet for clearing our main line of tree roots, which will probably save us 700 bucks a year and prevent the basement drain from backing up. Definitely will have them out again.
arthur grubbs
9 months ago
Great service and very professional. I have used them several times and recommend them.
nicole pettit
2 years ago
The receptionist was rude to me when I called in today for them to fix something. She told me their rates and I said “Oh, I think I know somewhere else that can do it cheaper.”“Well, you should call THEM then,” she snapped back.“Ok...” I started to answer, and then she hung up before I could say anything else.That didn’t seem very wise to me. She could have taken the opportunity to point out some reason why they are really good and deserve that much money, or at least ended the conversation on a better note. It is also a Saturday, so not a lot of places are open, and we ended up going with someone who charged even HIGHER rates, so hearing Major Drain’s price wouldn’t have been a dealbreaker for us after all.
Saving grace. I called them at 8:30 and by 11:30 they had someone at my house. I have cameras all over my house and I not only heard the tech talking to my puppy but playing with her as well to calm her down. I had BURTON PLUMBING out to my house and they did not want to try cleaning, but they wanted to sell me a $14,500 new sewer line. Burton plumbing is all commission. Major drain actually cares and is honest. They maybe smaller then a lot of other companies but at least they can sleep at night. Burton plumbing had me scared, and major drain came to the rescue
Rochelle Mann
4 years ago
Thanks for all your help!
Anna Wightman
4 years ago
Excellent Service. I called four places on a Sunday night and Major Drain was the only one that returned my call in a timely manner. Do yourself a favor and START with MAJOR DRAIN! Chad was our plumber and did a fantastic job. Thank you!
Again - super quick response time and efficiently took care of the problem. They came out same day, within the one hour window promised! Reasonable charge. Great experience
Christa Williams
6 months ago
Courteous. Professional. Answered my questions to my complete satisfaction. Mike
Major Drain did an amazing job at fixing my sewer line which was full of tree roots. After having problems with 4 other plumbers in Omaha, this company delivered and did so at a very affordable rate. Highly recommend.
Chris Petry
10 months ago
I’d highly recommend Major Drain! I’ve used them a few times now & will never call anyone else from now on! Always on time, even early! Friendly & professional. Reasonable prices.
Please never use Major Drain plumbing service. We had them do some work for us a few weeks ago, and I had to call them again tonight for the same issue. Brent was extremely rude and would not stop interrupting me. When I told him this he laughed, so I then informed him that we would be using a different company. He then started cursing at me using the f- bomb multiple times. Absolutely unacceptable behavior from a so called professional to a customer. If I could give zero stars to that clown, I would.You are an absolute liar and I will be contacting the BBB. You were very short with me from the beginning and very defensive. You kept saying you guys did the job right when I had never said you did it wrong in the first place. After being interrupted multiple times, I completely stopped talking. When you asked if I was still there, and I told you that I was, but you kept interrupting me, you laughed and said, okay? So I told you to forget it, we would just use a different company. Never did I curse until you said, Fu@k you, motherfu@ker. I do not call people up and curse at them. You can go on and on about your 5 star ratings, but this is exactly what happened. I obviously don't expect you to admit it, but you should at least have the decency to ignore my review instead of lying about it in your response.
The best in town. These guys are fast, professional, respectful of you and your time, and of your home. Don't look any further for a local company to take care of all your plumbing needs.
Major Drain replaced my sewer line this month! They did an amazing job! The crew were very pleasant and respectful of my home, and my dogs! I'm very pleased with the completed result! Thank you Major Drain and the awesome crew that worked at my location!
Did a great job, handled a last minute major job with no problems
Bailey Kramer
7 months ago
Major Drain as a company has been great at helping us navigate our plumbing issues. JJ specifically is truly such a wonderful guy. Explained everything that was happening and what he could do to fix the problem. Very easy to talk to and professional. Would recommend 100 times over.
Bob Smithhisler
10 months ago
Quick response and done right the first time.
Emily Bolmeier
2 years ago
Brent was quick to get the job done and great at explaining the problem.
Had a main line clog at the worst time, Friday evening. Came out that night. Cleared it in under an hour. Gave us the price upfront. Super friendly. Nate was amazing. Gave me a ton of good info. Price ended up being less than quoted! Great company. I'll only call them from now on.
Basement floor drain was clogged, minor flooding in basement. Made an appointment no-line through American Home Shield. They called back within two hours (this was on a Sunday afternoon), and the plumber was here 20 minutes later.It did not take too long to clear the clog, and he 'load tested' the drain for some time to make sure it was running freely.At all times, everyone I spoke to or worked with was friendly and professional. The plumber himself was careful, and used a side door to help keep the main floor clean (although it is hardwood and I told him using the front was OK).Absolutely happy with all aspects of this service!
Dawn McPherson
a year ago
The technician did a great job clearing the drain and the management is amazing!
Two folks showed up Very Helpful. Took Care of Problem.
Ashton Nicholson
a year ago
The plumber was friendly and professional. It did take almost 2 hours to unclog the drain and it was $140. Seemed a bit high, but he did do a good job and it was a difficult clog but he did end up fixing the problem. It’s great that they are available past 5pm to come out!! They were also able to get me a same-day appointment. I would use this company again.
Aaron Braun MD
6 years ago
Timely, efficient and very reasonable price.
Suzanne Coleman
3 years ago
Left a splattery mess all over the floor, cut the drain pipe when they could not get the cleanout open, left the clog they pulled out of the drain on the floor.
Sean has the experience you need along with the customer service skills to deal with any and all drain issues.Although tough issues can be expensive, Sean is understanding and leaves you knowing he does not UPSELL you or do work that is not needed. No negatives with Major Drain Company.John Vickers
Desmond Fielding
a year ago
Major Drain did great quality work. My kitchen sink would not drain and I couldn’t fix it with my own snake. I called Major Drain and they came the same day and cleared the clogged line. It took less than 1hr and was priced very fairly. The technician was very respectful and professional. I would recommend them to anyone and will use them again in the future.
We called on Saturday morning, and they were at our house within a few hours. No extra charges for coming over on the weekend. I will add them to my list for people I will use again.
Cindy Papstein
4 years ago
Fast and affordable
Larry Spence
10 months ago
Right on time and reasonably charged for the services and time spent at my home. The service Tech, Ryan was professional and friendly. Listen to my problem, reviewed and made his suggestions. Sewer line was cleaned and we are back working as normal. Two thumbs up to Ryan and Major Drain.
Shelly Meirose
5 years ago
Very impressed with this company! We have not used them before and I was pleasantly surprised. They were on time, efficient and very knowledgeable about the issue. I will definately use them again!
suzan downing
3 years ago
Brent was professional and efficient, videoing the line, measuring the depth of the line outside and flagging the location of the line...all very helpful at a very competitive price. Good video quality and convenient online access.
Tom Josephson
4 years ago
they came out early, got the job done quick and didn't leave a mess. what more could you ask for. excellent job !!!
alicia Martin
4 years ago
Customer service was good and service was done fast and efficient .
Kenny Jacobs
8 months ago
I have used Major Drain multiple times. Most recently for a clogged sink drain. They were very responsive and at my house within a few hours of calling.
Very fast service and the young man that came was very nice. Definitely will use them again.
Patrick Lundy
3 years ago
I do not live in the same sate as my house, so finding a good plumber is not easy. Wish I would have found Major Drain a long time ago. They have fast response time, and have given me all of the information I have asked for. Really good people here.
Major Drain is always available when we need them and for a very fair price. I use them for my own home and business as well as for my adult children's homes. I highly recommend.
Robin Schultz
2 years ago
Never received a receipt via email, other wise service was good, came ahead of schedule. Correction I did receive invoice...thankyou!
Nicole Butler
4 months ago
Brent was great to work with! He was able to get us on the schedule very quickly and had his team prepared to help us with our pipe repair. It was great to be able to work with/speak directly to Brent, as he did a really great job of explaining the repair process and issues we were having. I would highly recommend Brent and his team for any plumbing needs!
Major Drain arrived on time and assessed the problem quickly. Within 30 minutes our poor flushing toilets flush as they should -- down the drain! Thanks Major Drain.
Very professional, they arrived at the scheduled time. Service tech was very knowledgeable, friendly and polite. I diffently recommend this company!
Tyrone was very pleasant, knowledgeable, skilled worker. I'd have him back anytime that I need their services.
Even though things didn't go our way (hoped for a bad clog, but it was a broken main line to the septic), these guys provided great value. The previous company wanted a ton of money just to pull a toilet and put a camera in (so the price didn't include a fix). These guys did all that, grabbed the locator, marked the clog outside, came back in, made a run at the clog, couldn't reach it--which is how they found the main drain break, grabbed the camera, and located that too. They set us up with an estimate for the main repair too. So not happy about the cost of the repairs (not their fault), but we got all that for $150 less than another company's cost just to admire the problem through a camera.
diana Baldini Brown
5 years ago
I have had your service for three different problems. Each time Roger Cherry did a super job, he is very professional, nice, and when I thought that I needed a new water heater, he told me that I did not need a new one, that all I needed was a small job. He saved me over $800.00! Now that is something!!! I will highly recommend your company!
Unbelievable. I called in the morning and Sean was at my house early afternoon. He did an outstanding job cleaning out a plugged up driveway drain. The next day a severe t-storm blew into down, bringing torrential downpour. Usually this meant a pond in my driveway. Not this time! The drain worked perfectly - Sean saved the day!
Darlene Czaja
2 years ago
I highly recommend this company. Prices were quoted up front and matched what I was charged. When I called I was told they could have someone here in an hour. The plumber arrived on time, was friendly, professional, and explained what needed to be done. My daughter recommended the company to me as she also had an excellent experience with this company.
Jeanine Johnson
9 years ago
These guys did a great job! On time,were very efficent and knew what they were doing(they taught me as they were working). They treated me as an equal (being a woman who knows nothing about hot water heaters - a do not need attitude when I'm already semi stressed). Were very honest-thought I was gonna need new one but I didn't! Will use again and recommend to friends-thank you guys : )
Sean was very good. We had ordered the wrong toilet and he had to hear me discussing that with my husband, but in the end it's fine. Thanks for the good and quick service.
Major Drain has been doing plumbing work on my dad's rentals for over 20 years now. They are very dependable and quick to respond. I would highly recommend them.
Got the job done in a short time. Nice to work with.
Kaila Ferguson
5 years ago
Major Drain had someone out to our house the day after we called. They were friendly and polite and fixed our kitchen sink very quickly. Thanks again!
Brent showed up early, and did a great job in repairing a pipe that had burst due to our harsh winter. He was finished quickly, and did a great job at a fair price. This is my second time using Brent as a plumber.
I love this place always quick on time. They always get the job done would say no need to ever call anyone else just call major drain they have my business for life
This was the second time I used Major drain within a year, for the same problem. They came promptly and fixed it. The cost was affordable.
Alicia Alexander
2 years ago
They did a great job! They were fast, friendly and fare. Thank you Major Drain!
Jeremy Ludemann
4 years ago
I was in a pinch. I had never used them before.
They showed up quick, and after hours. The problem was fixed, and the price was reasonable for after hours service. I'd definitely use them again if needed.
Excellent service. Fair pricing.
Mike & Laurie Rubek
9 months ago
Major Drain was great! They provided quick, great service. They cleared three of our drains and didn't charge near what another big name company gave us for an estimate. I would definitely use them again and refer them to our friends/family. Thank you.
Showed up quickly, on Christmas day, got our drain unclogged, and although there was a Holiday Fee they did not gouge us.
We needed a sewer line video recorded to find its location and what was a reoccurring problem.
They got to the job quickly and did a great job for what seemed to be a fair price.
George Hewitt
4 years ago
Once again Major Drain has demonstrated their professional workmanship and fair pricing. I can't recommend them more highly, not only are they my goto plumber, I would rather wait for them then hire another company.George HewittCommonwealth Design and Development
Called 3 different plumbers for our leaking bathtub faucet. Major Drain was the best value! They showed up on time, were very professional, and fixed the leak, all for a very reasonable price. Thank you Major Drain!
quick service on a Saturday and reasonable fee for the drain cleaning. Thanks!
These guys are the greatest!! We had major work done, replace sewer line in our family room and fixed hot water heater. Completed work ahead of projected schedule and for less than the estimate. If I could give them 10 stars I would!
Awesome experience! They were early and didn't take much time unclogging our bath drain at all! Super nice and helpful guys. I would recommend them to anyone.
Fastest service ever! Got here and fixed it within an hour of calling! Only charged and hour, didn't fiddle around. Got right to it
and got us back in business!
JOHN A ZUKAITIS
3 years ago
On time. Technician knew what he was doing.
Rusty Shakleford
9 months ago
I recently had a service provided improperly. It caused other drainage issues. I was told by a customer service representative that I was wrong. So I opened my own plumbing and solved the issue their tech created. I will never use this company again. Not only because the price of the service for the work being done wrong, but because I was insulted after spending years in the industry. I'll just do it myself next timeEdit: to address your follow-up: this is not the only time your company has charged me for a tech to come to my home and not complete the service I requested.I also do not use my real name online, ever.I work 10-12 hours a day, 5-7 days a week. Yes, I paid you to come do the work so I didn't have to.Don't fret! I disassembled my plumbing, cleared the clog & material I knew went down the drain & reassembled the plumbing. This 'mechanic' can still handle it and I will next time
Major Drain is the BEST. Someone always answers the phone and they work to get someone out right away. They did a big sewer main job for me back in 2015. I always call them when the pipes get plugged up. They are responsive and their prices fair. Thank you Major Drain Team! You are the best!
I called with a clogged kitchen sink--the liquid plumbing products did absolutely nothing. Major Drain was out the next morning and fixed it within a half hour. Thank you so much!
Jarred Nyenhuis
2 years ago
After having a different company spend over 6 hours at my house trying to unclog the kitchen sink they told me it would have to be hydro-jetted at a cost of $1450.00, I called Major Drain and the lady on the phone (I can't recall her name) was extremely knowledgeable and said she was confident it didn't need to be jetted after I explained the situation. A few hours later Ryan showed up on time and was in and out of my house in an hour, and he only had to use the snake at a cost of just under $140.00. Ryan was extremely professional and genuinely a nice person, Major Drain is now saved in my phone and will get all of my plumbing business going forward.
julie leslie
8 months ago
Quick and reliable service. We have used them for years and never disappointed.
Jess Armstrong
8 years ago
We ended up having to call Major Drain on Easter Sunday afternoon. They came out immediately and had the problem fixed (snaked our main line) in less than an hour - they even managed to get cleaned up and out of the house before our dinner guests arrived! Minimal service charge for it being a weekend (and a holiday!) Very happy with our service from Major Drain.
A great new find to add to our home repair list. Started with a drain clog in the basement. He ended having to clean out 5 drains. Well worth the money. Very affordable and quick response time.
john estabrook
4 years ago
Whenever I have a drain issue with a rental property, they are the only company I will ever call. Never a schedule conflict, always on time, bill me for exactly what I asked for. A+ company.
Michael Stratman
3 years ago
Worked hard at a difficult situation. Great job, would recommend.
Spencer Danner
a year ago
Enlightening Z
7 years ago
I am a Hotel manager, and have been dealing with Major Drain, for about 2-3 years. I will call no one else, when it comes to plumbing problems. They have take exceptional care of us, and even in tight spots, with only a short notice, have accommodated us. Thank you Major Drain for being such a professional business, and awesome customer service.MichaelGM
Great Service will use again!!!
The Clean Bees
6 years ago
My company needed some help at a client's house and quick. This company was on the ready and did a great job. They saved the day for us!
Thanks!
The Clean Bees
Brent showed up actually a bit early. He asked a few questions then got to work. He reassured us that the clog was caused by many years of use and not the previous night's dinner. He tested the drain after cleaning it and made sure it worked well. The price was very reasonable. We will keep his card and use them again IF we need to which we hope we don't!
Wally Anderson
10 months ago
On time and professional service. Great job unclogging a main sewer.
Chad and another guy were our technicians... They did really nice job to unblock the kitchen sink, the laundry drain and rest room sink. They are so friendly genuine and down to earth and answered all of our questions. I will definitely look for help from them next time.
Great people at Major Drain! Honest, trustworthy, and professional.
I highly recommend Major Drain for plumbing needs. Fast and friendly service, and reasonable cost. I have used this company a couple of times and will continue to do so. So glad I changed from a prominent plumbing company to Major Drain.
Marisa Tabizon Thompson
5 years ago
Great experience with Major Drain. Chad was early, did a great job and quickly, and the price was reasonable. I appreciated the friendliness and responsiveness of everyone.
2nd time I've used them for two unrelated issues, very impressed with professionalism and price
Overall good but for the money, there should be some type of a guarantee.
Connie Gunderson
2 years ago
Had a water backup in basement but unable to locate cause so will come back if it should happen again.
Technician couldn't replicate the clog by running all the faucets so he charged $50 for doing nothing.
The plumber was in the area and could come 4 hours earlier. I LOVED THAT!
Sheri Miller
10 months ago
I called Major Drain on a Monday morning and they were able to get to my house by the afternoon. I had major main stack clogs affecting my bathroom sink, shower, and washer drain. They showed up heard my issues, cleared each drain, explained the process as they went, showed me the results and did not try to push any work that was unnecessary. I was very impressed with their work and knowledge. The price I paid for free flowing drains again was very reasonable. The guys are also very mindful of any mess and very customer oriented. I will always call them first and not hesitate on fears of paying unreasonable prices. Thank you to the Major Drain team you have a customer for life and will refer your company to anyone I can.
Called and made an appointment with major drain for my drainage problems.The call was meet with a friendly answer appointment was made service man showed up early. We had good friendly conversation he surveyed the sewer system went to work had my problem fixed in no time at all.No mess clean work.I'd recommend major drain to anyone having plumbing problems.
Robert Vobejda
8 months ago
On time, very friendly and 100% professional from first call setting up appointment to paying the bill.
Outstanding service. Called a competitor and that company came out. Quoted $500+ for a drain issue. Left for parts.Called Major Drain. Did the job for $130 and had it fixed in about 15 minutes.Highly recommend.
Scott Chapman
2 weeks ago
Very competent hard working crew showed up and did a great job at a fair/reasonable price.
Alyse Manyimo
2 years ago
I had Shawn with Major Drain come out to do a video inspection of my pipes as a different company had told me that I needed repairs to the tune of $18,000. Shawn was very knowledgeable and explained everything to me during the inspection. Turns out I actually don't need the $18,000 in repairs. Thanks Major Drain!
I have dealt with at least 4 different companies since owning my home. Major drain was by far the most professional, clean, and friendly. Their rates are reasonable and they were prompt. I will definitely use them from now on!
Thomas LaMontia
7 years ago
Honest, experienced company here. They actually cleaned our drainage system and verified all the way out that we did not have other areas of concern out to the street. The last charges we received from another company were more than 3 times the charges from Major Drain and all they actually did was clear the blockage, leaving us with a looming problem.Will recommend Major Drain to everyone we know!Thank you!
Corey Skradski
3 years ago
I called on a Sunday evening for a rental property of mine. The floor and shower drain in the basement was backing up. When I arrived to the home to meet the technician he was packing up and had the drains cleared and situation resolved. The cost for coming out on a Sunday evening was very competitive, and I had no problem paying for the weekend rate as these technicians and business owners were taking time out of their weekend to resolve the issue.I have also used this company when I purchased the home to hydro-blast the main sewer drain out to the street and remove root penetrations. Very reasonable and showed me a video of what the process consisted of.I own a company in the service industry and this is how service should be performed.
The main drain backed up and flooded my basement. It was a Saturday, they got there sooner than expected. It took a couple hours to get it totally cleaned out. Put something down drain to kill tree roots. Very fairly priced. Will definitely use them again.
Fast, friendly and professional. Answered our questions and helped us with all our needs. Great company, excellent service!
Transparent pricing, quickly set up appointment, was very courteous, fixed the problem timely, and guaranteed the work.
The technician arrived on time and was very thorough when he performed the video inspection of the sewer line.
Very please satisfied with the work done at my home fast and efficient friendly trustworthy thank you so much
They came early, the plumber was very nice and knew what he was doing. Their prices were very reasonable. I would definitely use them again!
Major Drain was able to get someone out for an emergency job for us quickly over a holiday weekend. They were able to quickly diagnose the issue and get it resolved, and for much less than we'd expected.Our only complains is that the snake had been run over carpet without towels or tarps, and the carpet got rather soaked when the snake was pulled.
Showed up early and got my place taken care of. Very good service, knowledgeable team, and super friendly.
Rhonda Ballance
3 years ago
No one wants drainage issues - but calling Major Drain will fix it quickly! These guys were prompt, very professional, efficient, and did a great job. Thanks again!
Charles Klinetobe
5 years ago
Great job. They were prompt, helpful, and did good work. I will use them again whenever I have drain problems.
Great work.. Great guys!!!
Alyce Smolsky
6 years ago
Fast and good. Will recommend to friends and family. Thanks
Every time I have a plumbing problem they are the first place I call. I have had multiple plumbing issues over the years and they are always prompt and curtious and get the job done right the first time and priced fair. Thanks for all you do.
Shellie Nelson
11 months ago
Great service, someone you can trust
Major Drain did a great job and they were fast and professional. They were also very friendly and arrived early. I will definitely recommend Major Drain to friends and use them again in the future.
Ultra professional group! Very easy to communicate with. Outlined all the possible methods of solving my issue and were very articulate with the pros and cons with each resolution method. Came when they said they would (which seems more and more uncommon these days). Will use them in the future for sure.
Jane answered my call after 1 ring, I scheduled my faucet cartridge replacement service with her. We arranged to have a tech out the next afternoon for the service. She called me a few hours prior to the service on that day and asked if someone was available to let the tech in early? It turns out someone was available so he came by, had the faucet cartridge replacement done in about 15 minutes and it was a job well done.
Major Drain is great! This is not my first great experience with them but I won't go anywhere else from now on. I made the mistake of having another company (Burton) come out due to a clogged drain because they had sooner availability. Not only did they charge me more than twice as much as Major Drain would have they tired to tell me my mainline needed major repairs for between 6-18K.Luckily I had Major Drain come out for a second opinion. They informed me that my main line could use a cleaning and I am getting this scheduled. The whole cleaning and some additional pipe cleaning is only going to cost me what I paid to have the other company try to scam me. I learned my lesson, next time I will wait for Major Drain a company I can trust!
Came early! Just wanted it fixed so I could forget the experience. Done quickly and efficiently. Would definitely hire again for drain cleaning/clogs that I can’t fix.
Roto Ruter brock my drain then misted tow appointment.They also sent a Plummer late with no parts that could not do the job and rounded my computer.Majore Drain was there on time got the parts did it in about 3-4 hours at half the cost.So don't ever call Roto Ruter out of Chicago.Only use locals.Majore Drain was very very good and ccw . You can't beat them they are A1
Linda Rotella
4 years ago
I've used Major Drain twice in the last year and received excellent service on both occasions. Their techs are very knowledgeable and do their job well. Their prices are better than any other plumber or drain cleaning service I've used and I only wish I'd discovered them sooner. I highly recommend Major Drain and will use them for any future plumbing problems I have.
Heather Anderson
5 years ago
2 weeks into happy homeownership and our drain backed up. The panic set in. I called Major Drain, and Brent reassured me everything would be just fine and they would be out to fix this. He explained that the technician may not be able to make it until after hours, and if that was the case what the cost would be. He again told me that he was confident they could fix it. A bit later I received a call from Chad. He stated he was done with his previous job a little early and was wondering if he could come. Chad was knowledgeable and respectful. He got the drain cleaned out in a timely manner, and needless to say we were not charged an after hour fee. The service was amazing, and I would recommend them to anyone. If we need our drains cleaned out again, I know who to call.
Always great to work with and fast!
We called Major Drain on a Saturday due to a clogged drain. The technician came out that afternoon and cleaned it out. He was very efficient and professional. We are very happy with the service.
Angela Peters
7 years ago
These guys are absolutely freeking AMAZING. Every now and again I have a question about plumbing. Brent has ALWAYS and I mean ALWAYS answered my questions. Last minute emergencies, he's got my back. Client bug-a-boos, he's there for that as well. Reasonably priced, knowledgeable, easy to work with. And most important to me a s a REALTOR, he ALWAYS answers his phone.Angela Brant, REALTOR Re/Max ResultsTheHomeGirl Keeping it Real estate!
Joshua Rusert
2 years ago
Not only were they able to send someone to to my house fast, the guy that unclogged my drain was so kind, explained things, and answered any questions that I had without hesitation. I would definitely use them again!
Anna Edwards
11 months ago
They are prompt, quick to respond, and price fairly. Would recommend any day!
I recently called to ask an opinion on a plumbing situation and one customer service people was disrespectful and made me feel uncomfortable. She was rude and her behavior was unappreciative.
Was given Major Drain as a possible company to do a sewer drain scope prior to a recent house purchase. They were very helpful. Scheduled the appointment very quickly, were professional and great to work with, provided a quality color video showing me what issues I was looking at. Will definitely use them again.
Dani Charleston
6 years ago
From every plumbing job, large or small - I have always called Major Drain. I have found them to be the most honest people, and often with the best prices.
Laurie Hatfield
2 years ago
I had to schedule my appointment over my lunch hour. Chad called me to let me know he was 10 minutes away. He was there on time, was very pleasant and polite and did a wonderful job. They are reasonably priced compared to other companies and I will use Major Drain for any future plumbing needs.
Judith Swalberg (Jodie)
a year ago
Quick service, friendly and professional employees/techs, I had old drains and they explained everything clearly and let ME make the choice of how to proceed. Definitely use them again.
Ryan did a great job clearing out my main and reiterated their 90 day guarantee policy. Reasonable price and didn't force the camera option as others do which can easily double the cost and then some.
Courteous in person and on the phone. Prompt, friendly and reasonable rate. Very happy with their service.
Shawn arrived on time, listened to my concerns, assessed the problem, and went to work to fix the issue in a timely manner. He was very friendly, and kind enough to put up with my pain in the butt dogs, who were not initially happy he was here, but ended up sad to see him go. I will definitely use them again for any plumbing issues I have.
Ryan from Major Drain was quick and so helpful! Thank you!!!
Li Qin Kephart
a year ago
The tech showed up ontime, very courteous, and professional. Got the work done quickly and I'm very impressed. Forgot to get his name though. :(
Amanda Montgomery
a year ago
Main line clean out. It went really well. Reasonable price! The guys did a great job and took the time to get the roots out of our main line.I will continue to be a customer.
Kim Spargen
10 months ago
Outstanding service!
used Major Drain before they have always been honest and clear about what needs to be done and how much it will be. They found the crack in our sewer main but could not do the job because it was so deep underground. They referred us to another company that was able to do the job. Will use them whenever we need plumbing services.
Unfortunately I've had to deal with A lot of plumber's & these guy's get a 5 star review from me for multiple reason's! 1st time had them out in our newly purchased older home for my Main drain backing up, they came out same day & was under $100 w/problem fixed. Lil over 2 1/2yrs later main drain backing up again except now flooding my Entire basement with Sewer. These guys got out Same day I called within Hour's & was Very Professional. Cleared my roots in drain issue enough we weren't flooding anymore but let us know we probably need further inspection to find out What's going on cause he pulled out Serious root's from main drain. 2 wks later the city comes to do main street lines & that's where we learned How right Major Drain was & how good of a job they had done just a few weeks b4! Not only did they do a Great Job but their pricing is Spot on & in some cases 50% less than other companies, that haven't done as good of a job, speaking from 1st hand experience! Thank You Major Drain for looking out for us!
Shawn was very professional and got the job done fast. He knew what he was doing and unclogged our shower drain like a champ. Not only did he charge less than I expected, he took the time to quickly clean my tub before he left! I would highly recommend Major Drain and Shawn Lee to anyone looking for a plumber.
A technician came out since we again had drain issues. He was great with showeing my hubby the problem.... tree roots again. The beauty of Maple Village! Highly recommend these guys!
Major Drain performs sewer scopes for my clients purchasing homes in which the inspector has recommended the service to check the condition of the sewer line. They are always on time, professional, clean up after themselves, and reasonably priced.
ANTHONY GIESSINGER
a year ago
Nice guys quick easy and affordable will use them going forward for all plumbing needs
Roger is a pleasure to have in the house.
JK
When I called the office they were direct and to the point . No hidden fees the bill was what I expected and the service was timely and professional. I would recommend Major Drain to everyone I know and will use them again if the need presents itself in the future.
Laura Sorensen
4 years ago
Totally appreciate you folks coming out. Just a maintenance call, but very professional and personable. We will definitely have ya'll out again when needed.
Major Drain is awesome! They were extremely courteous and professional. Came out the same day fixed my drain and cleaned up behind themselves! I would definitely recommend them to anyone having drain issues!
Dave Thorson
11 months ago
Did a great job for a fair price. Will use them again.
Easy and on time. Fixed the problem right away.
Robert Blackford
2 years ago
Had a great experience with Major Drain. Very friendly customer service when scheduling our appointment for the following day, and our technician John actually arrived a bit earlier than our scheduled timeframe. John quickly diagnosed the issue, and after snaking our drain pipe, he took time to make sure all of the sinks and appliances utilizing the drain were in good working order before leaving. Can highly recommend Major Drain and will be contacting them again in the future if needed!
Dennis Thaemert
5 years ago
Three thumbs up!Chad showed up on time. He was polite and worked diligently to clean the drain. He cleaned up and left no messes.In and out within an hour.Even the woman who answered the phone and scheduled the appointment was personable ,pleasant and accommodating.I would highly recommend Major Drain.
The guys at Major Drain were fantastic. Obviously, needing to have a sewer pipe replaced under the basement is a big job and a terrible situation. The crews that did the work were friendly, respectful, and courteous. They made a horrible situation considerably more tolerable. Thanks!
Dolores Gigliodoro
3 years ago
Our technician did a wonderful job. I would recommend him to anyone who asks.
Tony Cliffords
2 years ago
I used Major Drain for a laundry drain clog at one of my rental properties. They lined up a time to come out with the tenant and resolved the issue for a very reasonable price. Smooth process with great communication. I highly recommend Major Drain for anybody looking!
David Ulferts
3 years ago
I outsource all my clogged drains to Major Drain. Quick response times and professional when working in a tenants home. Thanks Major Drain!
Barbara Cherek
9 months ago
Liked best because they answered the phone on a Saturday afternoon. Was able to schedule first thing Monday morning to get my sink drain unclogged. Service man was very polite, knowledable, efficient, explained what he did after he was done. I was able to pay my bill over the phone with the office instead of with service man.you can never be too careful when handing out sensitive credit card information.
Very timely and professional service
Jacquelyn Pippin
a year ago
quick, efficient. discussed line to street clearing which I'm considering in spring.
Mark Peightal
2 years ago
Called Major Drain to unclog my kitchen sink. Was scheduled that afternoon. Technician(Frank) was good, was able to answer my drain questions and even replaced a leaking fitting. Would highly recommend Major Drain
Paulette Peters
4 years ago
Very very well done and so kind to be available after hours!
great job all around. our second time using this company. A+
Great Company! Great staff! Anytime we have an issue everything is taken care of fully & in a timely manner. Thank you guys for being so great!
Taylor Hobbie
10 months ago
Service was quick and concise. Job done very well!
Did a great job. Felt like I could trust them. Friendly yet professional. Will definitely call them again. Explained things really well. Punctual. Fair pricing.
Caroline Domanski
3 years ago
Did a very good job. Very pleased and was done at a resonable price. Will use again.
jane wilson
10 months ago
I have used Major Drain twice and both times have been pleased with the outcome! I moved into a new home and had issues with both kitchen drain problems & some sewer issues but both were fixed in a timely manner and done right. The employees are knowledgeable and friendly. They even work with you to get someone there in as quick a time as possible. I definately will use them again should I need any kind of plumbing job done!
allen finkley
4 years ago
Price was to much. And they still didn't do what I ask!
Robert Reuss
9 months ago
Shawn did an awesome job explaining and showing me how he runs the camera from clean out, and then 86 feet into the street.
Speedy, Polite and Accurate! The Major Drain team came out when everything was backing up in my laundry room, they arrived on time, he was very polite and knowledgeable. The problem was fixed correctly and quickly and with a warranty!
Nadine Lallman
a year ago
Absolutely 💯 % the best ever! The guys were awesome, the fix was fast and they even gave ways to save my floor. Super great company and the price was reasonable.
BEST experience ever with a plumbing company and I've dealt with at least five different plumbers in the Omaha metro area in the last 20 years. Reasonable $, on time, professional, cleaned up afterwards, fixed something not on job list at no extra charge. HIGHLY RECOMMEND Major Drain for any plumbing issues!!!
Rebecca Freer
6 years ago
If you're here looking at reviews debating on who to call for your plumbing needs, look no further. That's exactly what I was doing when I came across Major Drain. With 100+ reviews and their rating still at 4.8/5, I gave them a call. I had a main drain line backed up and they were out within a couple hours, the same day! PLUS, no extra change for coming out on the weekend! Chad was awesome and even gave us some extra tips for things. He was in and out in less than an hour and didn't try to sell me anything or extend the time for more money like a lot of other companies do. Great service!
Superior service. Very knowledgeable and reasonable. Would highly recommend.
Abdullah Abdussalam
3 years ago
Excellent job, good and polite service
This company was easy to deal with. Very polite when I called and technician did a quick job and did not leave a mess. Would call again
Ross Gibilisco
2 years ago
They were polite and professional
nalissa cooperrider
2 years ago
Great job last minute
Bryan DeWilde
2 months ago
Great folks to deal with. They scoped our main line out to the street
Jarrod Newlin
8 months ago
Prompt, professional & efficient - highly recommend
John Zagurski
4 years ago
Quick service at pretty good price.
John Wayne Raines
2 years ago
Excellent communication beginning with prompt response to our call for scheduling through their calls announcing arrival for appointment. Plumbers arrived prepared for tasks and with knowledge to install and repair. Devon was especially willing and able to perform plumbing needs. Mike, a master plumber, is a pleasant and accommodating person well skilled in the plumbing trade. Recommend Major Drain in Omaha for plumbing needs.
Excellent, timely, good-priced service!
Major Drain did an amazing job for us. They were fast, friendly and affordable!! Can't ask for much more than that. Will definitely be referring them to friends and family and will use them again whenever the need arises!!
Kara Michelle
7 years ago
After having issues with a basement drain for 8 months, we called Major Drain on a referral from another plumber. They came out, ran a camera down our sewer lines, and had the problem fixed quickly and efficiently. They were knowledgeable and reasonably priced, and they cleaned up after themselves! If we have issues in the future we will definitely call Major Drain again.
Reliable, dependable company. We use them a lot with our property managed homes.Sherry WoodWood Real EstatePapillion, NE
Brent and his team are the best in town. They’ve done enough work for me over the last two years that I have total faith in their advice, work quality and pricing. I don’t trust family members as much as I do these guys.
This company is fantastic! They called and made it out earlier than expected. The tech found the problem right away and cleared the obstruction. Roto Rooter you are way overrated! Major Drain you have my business from now on!
Thank you for straight forward service. Shawn simply changed the negative slope on the flue of the hot water heater to a positive slope. He was on time for the appointment and friendly—job well done.
Great service experience twice and they have been very helpful and courteous. Worked around our schedule with naps for our two young boys and explained everything that they were doing. Would recommend to anyone!!
Excellent service, prompt response, I had called them several occasions for hotel guest room drains issues, and guaranteed service for 30 dys on same issues in same specific serviced drain. I can strongly recommend
The thing I like most about Major Drain is the way they explain things – every step of the way in a no-B.S. way – from what's wrong, how it got that way and how they are going to fix, to how much it's going to cost, which in my opinion is always fair and reasonable, especially because they always get out to our house fast and take care of the problem right away.
Jennifer Lawrence
5 months ago
Chad was very professional and informed me of the rates prior to the service being started. He worked efficiently and I'm happy to have my kitchen sink back!
Gregory Starr
6 years ago
I was very pleased with the work done by the team at Major drain. They were prompt and timely, cleaned up after themselves, and did an excellent repair job.
Debra Winters
2 years ago
Professional and courteous. Knowledgeable and timely in making the repairs to fix outside faucet leak into basement laundry room. Thank you for outstanding service. Most definitely would recommend Major Drain to my friends and family.
We've used them multiple times this year and we've been using them for years. We typically like them and they're almost always great. Well, that entire experience changed as we just had an emergency on 2/23/22 and were told by the receptionist they do not have emergency hours or rates even though I'm pretty sure we had used their emergency after hours service a couple years ago. We had a leak that needed looked into and couldn't figure out where the leak was coming from. She gave us the soonest time of 2 weeks which is about the same appointment time frame was for just standard week like we had 3 weeks ago. Emergencies are not the same as standard work. She also couldn't give any recommendations as to who would do emergency work.Major Drain is a great plumber as long as you do not have emergencies. BEWARE, they do NOT have emergency services.
Barb Sequenzia
a year ago
I will never use any company other than Major Drain. They are professional, knowledgeable, on time and very reasonably priced. Our main sewer line backed up because of tree roots. They came same day and got our household functioning again. Thank you Ryan for the great work!!!
So glad we called. Technician cleared the problem quickly. He was efficient and professional.
They were prompt, courteous, and reasonably priced. They guarantee their drain clean will hold for at least 90 days. So happy I called them!
Major drain gave us an hour window of time that they would be out, showed up on time, and were very fast and efficient at clearing our drain!
Janice Mickelson
a year ago
I want to highly recommend whole heartedly this wonderful group of people working at major drain! They are incredibly efficient and responsive -,arrived timely and reacted fast!! They moved appointments to improve response for a non timely matter I asked them to look into another time and honestly repaired a problem other companies had advised needed a much bigger replace/fix (Saved me a lot of money)! The people are highly skilled in their respective positions and honest how they advise correction. Don’t hesitate to contact them! I wish I had known about them before!
chris mendoza
5 years ago
Reliable and great service!!!!
This was the second time I used this company. Very pleased. Tech (RYAN) knew what he was doing, figured out the location and showed me video of the drain lines. Explained and helped understand the likely causes.
So good! Cleared main sewer drain without $12k-15k new sewer main as recommended by others in the business. Kudos! Bill under $1k and drain was 95% blocked, Although, will require annual visit for much less $
Major Drain pulls through again. I had some odd plumbing issues throughout my house, that i didn't have time to get to. Once Again, these guys never let me down!! Thank you for the best service in town!
Nicholas Burroughs
5 months ago
On-time, friendly, knowledgeable, and efficient. Best in Omaha.
rosalyn hansen
a year ago
The young man that repaired my faucet was exceptional!
John Desjardins
5 years ago
Had a Major Drain driver cut me off in the car wash today. got out to tell him he cut in front of me. He say so what. Major Professionalism at it's finest. Way to represent Omaha Major Drain.
Karen Busselman
10 months ago
Tree roots again, a little over a year since last time. I called after work and a technician was there about 15 min after I got home from work. Everything working well. Thanks again Major Drain!
Scott Castleman
3 years ago
Very responsive with excellent communication. Thorough and fair. Highly recommended.
Mike Ackerman
7 years ago
TL;DR: Plumber claimed he could not unclog toilet drain w/out taking off toilet which caused a ton of water/sewage to go all over bathroom and into the basement onto TV & electronics. Only one tool was used and it seemed amateur/rushed.The whole story:Had a plumber from Major Drain come out to look at a backed up/clogged toilet. After about 30-45 minutes of him trying to clear it with an auger (which he scratched the toilet with), he informed me he needed to take off the toilet to clear the pipe. He asked me to grab a few towels which I did. He did not take the time to think about what was below the pipe (which he had already been in the basement and seen the pipes) before taking the toilet off. As he took it off, a lot of water and sewage came up and leaked through to the basement right onto our electronics: TV, receiver, speakers, etc. Fortunately, I was able to quickly move them before a lot got on them. He informed me that the only other option was to go onto the snowy roof and go through the vent on the roof. I then had to spend about 8-12 hours cleaning, ripping out carpet, and overall having a bad time.My take on this is that he was any/all of: an amateur, didn't have the right tools for the job, or rushed.The reason you pay a professional is to avoid having a situation like we had and I was not pleased with the level of effort/care to prevent the mess that was made.
Marin Kolobara
a year ago
Kenneth Kohout
6 years ago
good people to have service you needs when it comes to being on time and doing the job in a prompt courteous manner, you won't go wrong with this company, as they follow up with the service provided.
Greg Meradith
5 years ago
Their service man was on time and very efficient. We had a problem with another drain the next day and they sent another service man to remedy the problem. The nice thing was the call back was at no charge!
John did a great job and arrived exactly on time. This company does a great job with customer service.
Thanks!
Major Drain was amazing! The plumber was great! I think hes name was Frank. But John Bott is my favorite plumber.
Stephen Hinnerichs
6 years ago
Our main waste line from our house was blocked up. MD showed up on time & got right to work. They had everything cleared out of the pipe all the way to street in under an hour and restored full use of water in our house in no time. They were on time, did the job well, & very courteous. I highly recommend MD for any back up issues.
Kudos for sticking to it. I had a seats and springs issue. We used my parts I had. There were 2 faucets that needed them but only had time for 1 faucet fix as it took a bit longer than expected and he had other appointments. After 2 hours of trying myself I gave up. 130.00 should have been enough to put 2 in but at least the tub is now usable. Thank you. Rich Fabian.
Abby Heithoff
2 years ago
So helpful, professional and courteous. Very prompt and easy to work with. Thanks!
Vicki Overstreet
2 years ago
Prompt, courteous service! Sink problem solved! Fair reasonable price!
I could not be happier with Major Drain and service tech Shawn. From my initial phone requesting service, to the rapid response and excellent results I am thoroughly impressed with this company. Not mention very reasonably priced as well. HIGHLY recommend Major Drain!
Brigitte Biers
10 months ago
They came out same day of call. Did a great job .
Shawn Barnes Sr.
a year ago
They were able to come a day earlier than my schedule appointment. Within half and hour my clog drain was cleared great service. Franklin was polite on time and got the job done with no problems. Major Drain is very great and responsible price company to call for your plumbing service
I've used these guys 3 times now. Always on time, always polite, and always get the job done in a timely matter with fair prices. I would recommend them.
Crystal Kroeger
3 years ago
They are a great company and are pleasant to work with. I will be using them from now one and will recommend them to everyone I know.
Karen Stevens
8 years ago
Fast, courteous, and professional.
Lisa Zimmerman
5 years ago
Leslie Sutton
2 months ago
Just the best.
Would use again and again. Had blockage cleared quick.
Thank you Tristan and Ryan. You are the best.
Highly recommend 👌
Major drain were on time as per schedule and did an awesome work with best bill . Sure we r impressed by their work and recommend others to use their service
Christy Metzler
3 months ago
Started my day Sunday with drains backing up in the basement after doing a load of laundry. They returned my call within an hour and scheduled me later the same day. I wish I could remember the gentleman’s name that came out, he made it out earlier than expected was friendly and courteous, answered all my questions and the clog was fixed in just over an hour. Pricing was as quoted and shown on their website, no upselling or extras just a fixed drain with great service for a Sunday emergency.
Excellent work, through solved the problem that no one else could figure out. Thanks
Robert Matulka
a month ago
1st experience was great but 2nd time will be the last. Scratched my tub, could not find the parts from the first visit, the young man they sent out seemed to not know what he was doing and the management just covered for him. Will never use them again
Called in am. They were there earlier than scheduled time. Employee was professional and knowledgeable. Finished job under an hour with no hidden up charges! Will use again if needed. Thank you, Ozols
Quick and thorough. We needed after hours service and the tech was at our home within the hour!
We were very pleasantly surprised when the actual cost of our repair was over $200 less than the best case scenario estimate! We should have called Major Drain years ago!
Very professional, and diligent on getting our drain open. We were informed that the drain was basically clogged for the past 5 years because it was so bad. They were not going to give up until it was completely cleared and we were greatful for that
suzanne kessler
8 months ago
Very professional and great service!
These guys were a breath of fresh air. My bath/toilet drains were blocked, and I called Burton prior to calling Major Drain: They walked through the house and talked at me for 90 minutes about all my options, (ranging from $350 to $1200 + monthly membership fee haha). They insisted on a $250 toilet removal fee and had no way of removing the fee if I popped it myself, so I kicked them out. Complete waste of time. Then I called Major Drain. They showed up on time, decided on a course of action in 5 minutes, and unclogged the drain within 20 minutes. All at a fair price. Awesome. 10/10 would call again.
They always do a great job
Linda Dufresne
a week ago
Great job replacing a broken kitchen faucet. They arrived within 2 hours of my phone call, replaced the faucet, tested to make sure there were no leaks, ensured reverse osmosis system was back in working order, and explained how to remove the hose aerator filter for cleaning. Professional, knowledgeable, and courteous! I will definitely use them again and highly recommend!
I always call Major Drain whenever I have a plumbing issue. I like that they are upfront with pricing and they don't try to up sell you on things. They are always quick to return calls, and come out as quickly as they can.
Brittany Guillaume
a year ago
I have used Major Drain a few times. They are always responsive. Usually they can send some one out that day. They are also professional when they come in, ethey explain what the problem is and how I can prevent it in the future. Finally, they are resonably priced. Great company to work with!
Nice guys who got the job done right for a fair price! Will definitely use again!
Pamela Griffin
5 years ago
Plumber arrived in a timely manner; he was friendly and efficient, identified the issues and figured out how to best address them, got what he needed to do the job and then fixed the problem. Also provided suggestions for how to avoid it in future.
alan sadofsky
11 months ago
Very fast. Did a great job!
Called out major drain for a backed up drain. They ended up replacing part of the line. First guy that came out wasn't the friendliest but got the job done quickly. I was a little surprised too he left my basement a bit of a mess. Unfortunately, couple hours after he left the line was leaking again. Called Major Drain back and sent someone else the second time, he was very friendly and quick. He was thorough and did a good job to make sure it wasn't going to leak again. He also cleaned up the trash the first one left. After the first plumber, I would have said I wouldn't consider Major Drain again, but the second one made up for the first; just disappointed I had to spend the time calling and getting them out for a second time.
After a shower yesterday morning, I found water starting to flood my utility room. I asked a friend who said his buddy at Prestige Plumbing always recommended Major Drain for these types of problems. I called and they scheduled a tech to come out at my convenience which happened to be 7:30 last night. It turns out the tech, who was there right on time, was co-owner Shawn Lee. Very nice guy and he had our main drain cleared in no time, and I have to add, at an extremely reasonable price, even with the added evening surcharge. They have a new customer for life! It is understandable why they have so many good reviews. It's because they deserve them.
Did what we had initially paid another plumber to do, for half the price and done right. Would definitely rehire and recommend to friends and family.
Had an issue with a clogged kitchen sink before Easter. Well, let me explain that my wife wasn't a happy camper as dinner had to be made for the family and she wasn't willing to listen to excuses. Had a friend introduce us to Major Drain and spoke with Tina. She did her thing and got Chad out on Thursday. It took all of 30 minutes and Chad had it running like rain again. Chad had a great attitude and a hard and fast worker. The bill was reasonable and I was impressed. I put put Major Drain in the phone for easy access. Looks like a good company with the right attitude. It's good to see.
Roger was professional and did a great job in my apartment.
My service call was for a non-urgent issue. My outside spigot for our hose had frozen over the winter and the pipe had cracked. The technicians quickly diagnosed and fixed the issue. I would definitely call them again.
Great communication. This is the second time I’ve used this company and I have no complaints 🌟🌟🌟🌟🌟
Jesse Costello
6 months ago
Prompt, pleasant, helpful. Upon arrival I felt comfortable knowing the tech knew what he was doing. Price was so much lower than expected. I almost shed tears. My past experiences with other companies was nothing like Major Drain. I didn't know companies like this existed anymore.
Have used this business three other times. Responsive and professional. Overall quality service.
Kathryn Schenk
3 years ago
Major Drain did an outstanding job. They were efficient, on time, and respectful. Work was done well and at a reasonable cost. I would highly recommend them.
Kathryn Putnam
6 years ago
We had a major drain backup in the laundry room. We had another company come look at it, and they tried to up-sell a bunch of services we really didn't need. I then called Major Drain and they had someone out that day by 1:00 (on a Saturday). They fixed the problem for a very reasonable fee and we are good as new. Prompt, professional, reasonably priced and were straightforward about the problem.
Doug Pederson
4 years ago
Major Drain is always quick to respond, dependable, do good work and reasonable on what they charge.
Kassie Hanson
3 years ago
What a great company! They were really affordable and efficient! They did the job well with great professionalism! I would recommend them to anyone!
Doug Obermier
7 years ago
Very professional service and good value for price. First time I had used and will definitely use again.
Excellent and professional service. There were other plumbing problems detected by the gentleman that cleaned the drain and he was able to recommend the right repairs to get us back into full service in our kitchen. Thank you!!
Andrea Chaney
4 years ago
I’ve used Major Drain twice and both men were professional, both called to let me know they were coming earlier than the scheduled time and super friendly. 100% recommend this company
Friendly, quick pro service. Service call ran about $130, though was saved $$$ by not having to pay for a new part.
A great company that is reliable, efficient and truly one of the best companies I have worked with.
When our secondary drain (laundry/kitchen) continued to run slower than usual, we called a drain cleaning company, well-known in the Omaha area. The company’s technician, after working for 2 hours, told us that the pipe was probably broken or collapsed below our basement floor, charged us $177, and said that his supervisor would call us the next day. The drain that had been slow before was now totally plugged. The supervisor who called us the next day said he would charge us $85 an hour just to “look at the drain,” and would then scope it for an additional $250. We decided to get a second opinion. We were forced to make a quick decision when just a few days later our main drain plugged and flooded our basement.After researching various companies through their websites and customer reviews, we decided to call Major Drain. They arrived the same day that we called, quickly fixed the main drain, and began working on the secondary drain. Within two hours, they had cleared that drain as well. The pipes were not broken. Major Drain solved the problem that had eluded every other company we had used over the years by discovering that our secondary drain was much longer than anyone could have expected. The bill was only $272, and when Major Drain left, the problems were solved. For the first time in over 20 years of living in our older home, all of our drains are now unobstructed and fast. Major Drain is a terrific company to which we would give our highest recommendation for anyone with problem drains.
Reasonable pricing and knowledgeable tech got my water moving again!
MarkandRaquel Hill
6 years ago
We had a leak from one of the pipes and a toilet that would run once in a while. Major Drain was upfront about the cost and how long it would take to fix the problem. In the end, the job took less time which resulted in a smaller bill. We would recommend Major Drain and will call them again for our future plumbing needs.
Patrick Smith
3 years ago
Chad got the job done fast and also saved us money by checking the ptrap first in our kitchen sink at a rental property I own vs just cabling right off the bat. Great service and great price so will definitely use them again in the future.
Tiara Maynor-Obertance
8 months ago
My main basement drain started backing up late Thursday night. I was recommended by a friend to contact them as they do work for our business. I called about 10am Friday and had an appointment at 12:00pm. WOW. Quick! Tyrone and John let me know 15 minutes out of their arrival and they were friendly, and got right down to business. They diagnosed, explained my options, and remedied the problem quickly. They found that a clean out pipe had never been accessed before (even though I had a different company hour just a year prior for a back up). They opened up a hole in the wall to access it and cleaned out decades worth of crud out of it. They let me know where I could find a door to purchase and cover the valve. Now, it will be easily accessible in the future. They cleaned up after they left, which is always appreciated. I am very pleased with my experience. I highly recommend them! They earned a new customer for the future!
Got the drain cleared but tech got the auger stuck and had to call his boss to come in and get it unstuck then charged us for a second guy. Then left a mess that needed cleaned up.
They are a good company to use for snaking out your drain and locating the problem areas!
I needed a kitchen faucet replaced as well as the angle stop. Roger did the job in a short amount of time - no issues. :-) He was friendly and courteous, which I have found to be true of all the staff at Major Drain. I have used them several times now and will continue to do so.
Melissa Seffens
3 years ago
Even if they were very pleasant, I unfortunately had to have another plumber come out to clear the line again with a 2nd camera. I gave a glowing review for the first visit and personally liked the Tech. Sadly, things weren't as they seemed. I paid for my main stack/line to be cleared on a Sunday. They pulled debris out that was there for a while and causing the drain to back up. They suggested that I should schedule a camera to see if there was a major problem causing the issue.The camera person came out and was a nice tech as always, unfortunately there was a rush and I was told that the line was collapsed and probably had shifts as they were pulling the camera line very quickly and you could see all of this water everywhere and other trash in the line. They used their device to try to locate the camera outside of my house to where it was in the line. I’d walked outside and he couldn’t locate the camera at all and had to leave for another appointment. A few hours later, the same tech came back with a different camera. He was running around the yard front and back and looked pretty freaked out that he couldn’t locate it again. My Neighbor even mentioned that maybe if he slowed down he’d find what he was looking for since many old neighborhoods have had this problem. After several attempts, he called his manager and they said since it wasn’t locatable they’d have to start at the house and dig it all up to find it. Not only did this freak me out with the cost estimate, but I didn’t have proof of a full collapse and they were guessing on where the camera was in my yard. This didn’t sit well. After I said, so we just leave and dig without finding it. He said I will try it one more time.. and it miraculously popped up and let him locate it. So, he said he found it that it needed replacing and then I paid for the camera service. The next day, I reached out and asked a few questions and requested a copy of the Video that I’d had done. I also talked to the owner going back and forth on his estimate. He was nice and explained things, but the camera experience had me feeling very uneasy especially for this amount of money involved.I sent this video to several people and all of us agreed, the video was a mess filled with debris and inconclusive. It looked like a bad 70’s video with the quality. Seeing that much debris also showed my biggest issue is that the line wasn’t cleared completely the first time for the visit I paid for on a SundayNew plumber arrives with camera out – not only did they show that it was still plugged up and not collapsed, but that it was a shift only. They also took their time, slowly moving camera in and out of stack to get a clear picture. Cleaned out the line and then went back in showed me personally where it started at the City line and slowly went step by step to show me from the city to my house. Then they went to locate the crack in my yard, They walked a snail’s pace, no running/rushing and took their time and I actually could hear the difference in the locator sounds when they found their camera. It was amazing! It was nowhere near where was painted before and sadly it confirmed my uneasy feeling when I went to others for an opinion.This is why the review is what it is, no one should have to pay for multiple visits to only have to do the same thing with another company over after they paid for it. My plumbing is working better now than it was prior to my buying the house. The new plumber cleaned the line completely. I’m having no issues and it’s amazing. They even said the shift and crack may not cause me problems for years and they’d guarantee no issues for 90 days when there is damage to the line since they have that much faith in their work. I liked all the people I worked with at Major Drain and maybe they were having a few off days, but I don’t like to pay for things to be done twice, I cannot recommend at this time.
I highly recommend this company. They were available quicker than anticipated. Very knowledgeable and affordable. Great work !
Luis Talavera
4 years ago
Very friendly, fast service.
Major Drain was able to do what the $99 advertised guys couldn't, address my issue! Shawn came onsite, was thorough and resolved the kitchen sink backing up into downstairs bathroom. The whole experience was very positive and 1/2 the cost of the guys who didn't fix the problem.
Autumn Zaracki
3 years ago
Only used them once but they were fast and inexpensive
I'm really happy with the service we received from Major Drain. Transparent pricing, friendly and professional service over the phone and on-site. On-time, took care of our kitchen drain line quickly, works like new! I'm impressed by the whole experience.
Makenna Elliott
5 years ago
I had a great experience with Major Drain after my basement had been finished incorrectly by another plumber, which was causing my main drain to backup with water. They were very knowledgeable and fixed the problem within the week. They were also affordable in my opinion compared to other plumbers.
Christine Conrad
5 years ago
Major drain has saved us on a few different occasions. They are dependable, affordable, and trustworthy.
Kourtney Ramirez
3 years ago
Major Drain is awesome. Another company quoted me $14,000. Major Drain cleared my sewer for under $300. I will definitely call them again.
Timely, responsive, and professional
They were extremely responsive and were able to resolve our issue quickly. There was no haggling over rates either. What's quoted on their website is what we were charged. I'd recommend Major Drain to anyone in need of plumbing help.
Laura Sackett
4 years ago
I highly recommend Major Drain. Chad was Awesome went above and beyond answering our questions and getting our drain unclogged. Thank you Major Drain!!!
Exceptional people and top notch work. I highly recommend Major Drain. We had a major main sewer line issue that was not a typical repair. They dug multiple holes to replace sewer lines and installed 4 clean outs. They worked harder than anyone I've seen on numerous days in freezing cold temperatures to fix our problem. They communicated with us every step of the way and worked countless hours to solve our problem as there were multiple challenges. They didn't even charge us for all the hours they spent working in the cold and snow. Shawn and Dan are the best! Thank you for everything!
John was on time, did a great job and he is very quick. The pricing was very reasonable and everything worked out well.
Robert Sedlak
4 years ago
Great job, fast, efficient, resolved in (1) hour!
Sandy Anderson
3 years ago
This is the first time I used major drain. They provided exceptional service. Initially I called them because of a slow tub drain at my fourplex. They charged me $139 which was at least $100 under every other company. A few days later we had another drain problem, they came out immediately, fixed the problem and then offered to not charge a separate fee but to charge as one fee for both to give a substantial reduction in price. You can't ask much more from a company. This is almost unheard of in today's market.
John and jake were great. Good people skills. Honest work and good communication. They left my home with me having a better understanding of what’s going on w my plumbing and feeling taken care of. Thank you.
Fixed my main sewer line problem caused by another plumbing company not doing it right. They are hard workers and the most reasonably priced plumbing company I have found. Highly recommend.
Cynthia “Cid” Kelley
5 years ago
Major Drain was quick, courteous, and reasonably priced. I would definitely use them again and recommend them to anyone.
Fair and honest prices. Excellent customer service.
Chris Pospisil
3 years ago
John Bott: Prompt, efficient, no nonsense service, I‘m impressed.
Rhonda Dixson
4 years ago
Prompt, professional, efficient and friendly. They were to my house in a little over an hour. It was a horrible snowy day. My huge problem was fixed in no time flat. I would recommend them to all my friends and family. Thank you Major Drain.
Major Drain saved us from being scammed by a fraudulent company that rhymes with Burton. Call these guys if someone has said you need a new sewer line.
These guys are total professionals. They showed up on time, got the job done, were completely honest with me, and saved me a ton of money had I gone with the bigger companies.
David Huckfeldt
6 months ago
Made an appointment to have kitchen sink drain cleared. Their soonest appointment at the time I called was the next day, however they called back when they had a cancellation and gave me the earlier same day appointment. The technician called ahead just as they said they would and was on time for the appointment. They wasted no time and quickly took care of my issue. They even cleared the screen on my faucet when they noticed the pressure seemed a little low.Excellent service!!! Great company to work with.
Heath Pringle
3 years ago
Great company to work with. They were responsive arrived sooner than expected and fixed my drain issues in a timely professional manner. Very happy with the service.
price went up ,and service is good .
The inspection report was detailed to include exact measurements needed for reference. Inspection was completed quickly but thorough. He did also recommend how to handle the one issue that was discovered
Karen Fitzgibbons
5 years ago
This was the second time I have used Major Drain...they are absolutely superb! My main floor drain in the finished basement must have clogged at sometime & the water soaked the carpet. And a ton of carpet I will say! Major Drain was out to clear the drain within the hour and went right to work ...unplugged the drain & I was back in business to take care of the rest of the mess...The gentleman that came out was very professional and helpful as to how to prevent this from happening again. Can't say how grateful I am to Major Drain for their fast efficient work.
My Husband called because he was dissatisfied with service from another plumber. Phil came right out the same day, surveyed what needed to be done and gave us the best options that worked for us. He didn't hassle us about pricing. We are very pleased with his work. He was extremely professional, courteous and most of all neat. He listened when I asked about covering for his shoe. He took off his shoes and when he made a run to pick up parts he came back with shoe covers. Thank you Phil for fixing our plumbing at an affordable price. We like that your company gives a break down of the time. Thank you, The Anthony's
Brenda Fleming
3 months ago
Major Drain was able to come to my house the day after I called. The gentlemen who cleared my drain were kind and professional. They recommended that I contact my regular plumber because they saw a potential issue with one of my basement pipes. Cost was reasonable, and they took the time to explain those details again. I highly recommend them!
wayne trevett
3 years ago
Work was done quickly and professional. Took time to cover the steps. Cleaned up at the end of the job. Nice person to work with.
Sharissa Bohlken
4 years ago
They arrive when they say they will and do great work. This is our second time using them. Highly recommend. Friendly staff!
They were able to provide an emergency repair when I needed it - on my terms and schedule. They not only did the needed repair but also fixed an additional plumbing problem AND provided some advice/consultation for an upcoming project. They were clean, prompt, professional, and friendly. Thanks for the great service!
Highly recommend!!! Knowledgeable, understanding, and skilled from start to finish. We had a sewer problem and after having multiple companies come out and give us exorbitant prices to “maybe” fix the problem, the tech from Major Drain was experienced and willing to discuss multiple options addressing price and full/partial resolution
Very impressed on how well and professionally the service was. Had our main drain cleared out on a Sunday night and the price was amazing!!!! Highly appreciated and recommend!!!!
Fast, affordable, polite and effective. Dispatched within 30m on a last minute call on a Sunday night.
Incredibly happy with their service. Needed our main drain cleaned out on a Sunday. They were able to come within 2 hours and fix our clogged drain. Would recommend to anyone.
Deawn Dammit
7 months ago
Brad and his helper were pleasant, quick, and efficient in repairing my burst pipe. The lady who scheduled my service was very professional which left me feeling I was was in good hands (I was!) Will definitely use them again. I recommend Major Drain to all!
Arrived on time. Clean and efficient. Fixed our issue in an hour.
robert wieczorek
4 years ago
main line was backing up into laundry room, they made it out next day and had roots removed in a hour. John Bott was great, helped move washer/dryer, cleaned up when done, and explained everything. highly recommend
andy morrissey
6 months ago
Susan Welborn
9 years ago
Had water backing up in the kitchen sink when washer drained. Called usual plumbing service who admitted up front they didn't have the tools to fix the problem. Gave me the number for Major Drain who was there the next day and fixed the problem within 45 minutes. Good tech, explained everything he was doing and cleaned up when finished. Will definitely call should I have this type of problem come up again.
The plumber was honest, efficient, and polite. The work was completed quickly and the bill didn't knock me off my feet. I thought I was going to have to undertake a huge cost in the future for the long term and the plumber suggested a much more affordable solution. I'm very satisfied by the experience and will be using Major Drain again whenever a plumber is needed!
Nebraska Micro-Endodontics
5 years ago
They were on time and professional. Answer my questions and cleaned the line.
ON TIME, VERY POLITE, MUCH APPRECIATED.
laurie conrad
3 years ago
Great service at a reasonable price
Bryce Anderson
8 months ago
They answered by the second ring on a Saturday and had someone come out Sunday 20 mins before the scheduled appointment time. Chad was able to get our main line unclogged when a plumber from a different company couldn’t. Showed me exactly what was going on. Pipe needs more work in the future for a repair but he was able to explain the issue without fear tactics. Top shelf company all around
Jesse Fonseca
4 years ago
My appointment was for 330p when I got home from work. When I arrived home, the company truck was already there waiting for my arrival. Very nice service tech, identified the problem and repaired. The price we paid I thought was very fair. I will use them again.
This experience was amazing! They sent a very knowledgeable technician who went right to work and cleared our drain. He also saved me a few thousand dollars. We had a previous company come out who claimed we had a leak under our foundation and that our basement floor needed to be jackhammered to fix it. Major Drain had no problem getting this done for about 10% of the first quote. No leak found. Major Drain is trustworthy and honest and I would use them again in a heartbeat!
Called them on Saturday morning and they were there within hours, even arriving slightly before the promised window. Did a great job, charged a fair price, and did it in a timely fashion. This is the 2nd time I’ve worked with Major Drain and I’d highly recommend them.
Kyle Tonniges
3 years ago
Water was backing up in the basement due to a clogged floor drain. John from Major Drain arrived in less than four hours and fixed the issue. Not only that, he found another line was draining improperly and fixed that too. Took his time to explain what was going on and what he was doing. Price was more than fair. Couldn't have asked for a better experience and will definitely use them again.
Quick response & the tech arrived exactly on time with the proper equipment to get the job done in a timely fashion. I will call them again the next time I need any work done.
PapaRic Jensen
3 years ago
They came out the next day and completely cleared out the plugged drain. Also, recommended some preventative steps for the future.
I had to use them a month or two ago. Very good people very professional and honest. Pricing was honest and up front. No hidden tricks like Burton. Absolutely will be using them if needed again and would highly recommend them
Thank you for the quick response. The tech, Chad, was prompt, courteous, and professional. Chad had my main line cleaned out in less than an hour. Great work!!
The techs are very knowledgeable and professional. Would highly recommend! Excellent service and very responsive!
Sarah Campbell
2 years ago
They were on time and only took an hour to unclog my main drain. Compared to everyone else in town I called, the customer service and punctuality was unmatched. I don't think I will ever use a different service. Cost is known upfront, no fee for showing up and then an outrageous quote, love the transparency. Fantastic and courteous employees.
Required a spot repair of broken sewer line in terribly cold weather with snow on the ground. Great service, reasonable pricing. Major Drain took care of everything. Great company and staff. Would highly recommend.
Dennis Huffine
9 years ago
Brent knows his stuff. Trustworthy, fast and efficient. I use and refer without reservation.
Amanda Woods
10 years ago
Great response time to the few times that we needed them out. Re-did some plumbing issues to bring it up to code, got our clogged pipes flushed out, and didn't hurt too much on the pocketbook. Would definitely use them in the future, but hope that we won't have the need to. Thank you guys, keep up the good work!
Their communication is excellent! We compared several companies to do a major sewer dig for us. They were by far the nicest and had the best communication. Brent explained everything to me and answered all of my questions, no matter how many times I called him. They also have excellent camera prices! Thank you!!
Robert Gries
11 months ago
Tenant called about floor drain in basement overflowing. I called Major Drain. Tech responded quickly, cleared the blockage quickly as well. From the time I called to paying the bill only took about 90 minutes. The tech was professional, informative, and polite.
William Gilpin
10 months ago
Kris Hearity
3 months ago
Amazingly professional and forthcoming!
Linda Lichter
2 years ago
We use Major Drain for our personal home and also for rental and our business homes. They are always reliable and reasonable. I trust them completely.
Service this year: Had these folks back again to help me find the shut off valve to my refrigerator - which sprung a soaking leak. They knew what they were looking for and made quick work to stop the flow of water! And they also sent another tech to clear the main floor drain. When it rains it pours - or stops up, as the case may be. Super yucky job! This is an older house so it turned out to be some hard build up and general stoppage. These people are the best in the business and their quality of their work, their attitude, and their pricing all reflect that. Still the best!!Service a couple of years ago:.Service was speedy and professional. And the price was right, too! The tech was the best! He alleviated my stress by being so nice and empathetic. He took the time to tell me what was going on and how it got that way so that I could be more cognizant in the future. Efficiency toilets are not all that they are hyped up to be. Major Drain is an A+++ service provider and I would recommend them to anyone. When you want your plumbing to be fixed right the first time these are the people you should call!!
They were early, efficient and the new employee was well supervised and did a great job.
I was in the middle of a renovation in basement bathroom. Had to turn off water to vanity and tried the knob. Broke. Had to turn off main water.We have an annual contract with a plumber and called. They have no available slots. I said it's an emergency, I can't turn my water on! No joy.I tried a few plumbers from a quick Google search. Same result. Apparently, there aren't any plumbing services that cater to emergencies?I visited Yelp to do more searching. I came across Major Drain by happenstance. They had some good reviews. I called, got a very friendly woman and explained my problem.She put me on hold for a moment then told me one of her techs just had a cancellation and he could be at my house in just a few minutes.Yay!Major Drain saved my day!Friendly service, fast, reasonable.Thank you!
I have used Major Drain multiple times for clearing main sewer line. Pricing always good compared to other companies, and work is solid.Recently had more extensive work completed requiring excavation of basement floor.Staff kept me apprised of details of entire process and completed work promptly and did quality work. Pricing was very fair.
About 6 on Saturday, the day before Mother's Day, I realized my basement carpet was very wet. I called and got the after-hours service. John Had several appointments ahead of me, and arrived at my house at 9:45 pm. He did a great job clearing out the main drain. Thanks very much for providing this emergency service.
judy witherwax
8 months ago
I had a clogged toilet. I called and they were here on time and the job was done . The gentleman was very professional and discussed what he was going to do. Would use this business again if the need arises
We own a small real estate investing company and I can say that every time we call Major Drain they are exceptional. The hours are great, customer service is superb, and overall value is worth every penny. Thank you for always being a company I can trust to take care of my properties!
Lori Ludeking
4 years ago
We called for a plugged drain at 8: 45 and the guy was here by 9: 30 had it fixed by quarter after ten. Fantastic Service!
Michelle Hansen
6 years ago
The plumber was on time, fast and friendly..also didn't leave a mess for me to clean up! Highly recommend!
Timothy Houston
4 years ago
I called for blocked drain at 1:30 pm. The plumber arrived within an hour, and was finished before 3:30 pm. He was professional, personable, and informative. The rate was exactly what I expected from the information on their site. Hire them!
I've had a lot of work done this past year, and this organization is first-rate from the top down. They do excellent work. They don't try to add-on a lot of things you don't need like some of these big corporate shops. They get the job done very quickly, and they couldn't be nicer.
I highly recommend using Major Drain for your plumbing needs. I had a stopped up kitchen sink and Major Drain was here within 20 minutes of calling them. They were straight forward with pricing (no hidden fees or service call fees) unlike all other plumbing services. The work was done fast and correctly and my technician even cleaned up under my sink! From the time I called them, until the time my sink was fixed and cleaned up was about an hour and a half tops....Outstanding Service!
Robert Reiser
4 years ago
Great service! Showed up on time and fixed our drain problem quickly.
Antoinette DeWall
5 years ago
Great company!!! Shawn is straight to the point and will give you his honest opinion about your pipes/drain. I will never, ever call Rotor Rooter again. I didn’t think Major Drain was 24 hours but they are and there prices are better and quality of work is impeccable. Thank you Shawn
The service worker that came out was rude! I was promised a quote for repair work that I never received and it has been 2 weeks. Wouldn’t use again, based solely off of the poor attitude of someone who I am paying to be at my house.
Awesome service!! We had the hydojetting service done in our main drain lines. Absolutely amazing job! The technicians Trent and Frank were extremely thorough and showed before, during and after results. Now I can rest assured our basement will be dry and no drain clogs!! Highly recommend these guys. If I could give them a 10, I would!
They were prompt, polite and quick. Will use again.
Olga Peterson
10 months ago
I called this morning because of a toilet problem and John came out. He took care of everything. He was very nice and anything that I asked him he explained beautifully. I have a new Plumber and their price is very reasonable. Thank you so much!
Andrea Sandel-Coleman
3 years ago
I have used Major Drain twice now for plumbing issues at my home. They provide a formal estimate so there are no surprises and do the work they promise to do at the price they quoted. Very happy!
Jeff Thompson
2 years ago
These folks are the best. I would recommend them to anyone. Their prices are also the best that I've seen anywhere.
Our first experience was very good. The second fell a little short. I called and asked for the owner to call to discuss. Two days later I called again. The person who answered the phone said they had sent a receipt with the information I was questioning. Unfortunately, their email went to our Spam folder. And since we were not aware they had sent anything we did not know there had been a response. I would have preferred the owner returned the call as we were told would happen. It would also be helpful if they have people in training, that the person who is supervising identifies themself as being with the company. When he came to the door to check on the individual working on the drain, he asked if there was a problem and started to enter my home without identifying himself as being with the company. It was a bit unsettling. He did not have a uniform or anything that identified he was with the company. I did discuss with the company and hope that this will be addressed going forward. We would use the company again as the concern we had was addressed and rectified.
Paul Schoomaker
6 months ago
I've used Major Drain multiple times, both personally and for my handyman clients needing their services. They are prompt, efficient with their time, and reasonably priced.Jane, the office manager is great to work with... she's effective, thorough & personable.
Update 3/2018 I love them even more. Second minor emergency, fast action- toilet overflow to problem fixed and cleaned up? total of three hours. First review 2017- I LOVE Major Drain! I got an estimate from another company for $2100 to replace a water heater and $400 for just a repair. Major Drain offered the replacement for $1200, but DIDN'T go for the up-sell, and told me that they could fix the problem for under $200 because the tank showed no problems. Very helpful about helping me decide between replacing the tank and just doing the repair with absolutely NO PRESSURE.
They are fast and budget friendly. They are the only ones we trust to do any work on our home.
Jeff DeBauche
4 years ago
Awesome company ..... arrived early then noted
William Citro
9 years ago
Very professional and nice. I was kind of clueless as to where they could find the sewer line they were inspecting, but they found it and still came in right at what I had expected to pay from previous conversations.
This company was recommended to us by 2 separate people. We had an emergency drain issue and they answered right away and were able to come out the same day to repair. Very reasonable in cost and helpful that they explained what we could do to help prevent future issues.
David Heineman
6 years ago
Major Drain has solved two drainage problems in timely and cost efficient manner. We had a sewer line clog that two other plumbing companies said that the only fix was line replacement that would cost over $10,000. Major Drain assessed the clog and we're able to clear the pipe. It has remained unclogged for three years. They also opened the washing machine drain using snakes and avoided pipe replacement that would have required opening several walls.
Sarah Brett Berkebile
a year ago
I received a courtesy call 15 minutes prior to the service. Upon arrival the team was courteous, and explained, in detail, all the work they would be performing on my sprinkler system. The bid came in at only about half of what I expected the cost to be! They replaced four sections of pipe and recharged my sprinkler system in only about an hour. 100% will be using them again if the need arises.
Verla Harmston
4 years ago
Had an emergency clog caused by tree roots and corresponding back up flooding parts of my basement. Brent came out, worked for nearly 2 hours and made sure water was running through the pipes easily before leaving. I appreciate them coming as an emergency and making it possible for me to stay in my home as opposed to a motel.
I had used a different company previously and it did not fix the problem. Major Drain stuck to it until they got the job done correctly. I am very satisfied with their service and professionalism
Michael Wineteer
6 months ago
Outstanding in every way. I was elated with the quality of service, and extremely happy with the work performed. I will not use anyone but these guys moving forward.
Quickly unclogged my drain.
Drain is clean! They did the job. The complaint is there machine was to big to get in the door way and needed two guys to operate. So had to come back the next day with help. Two days and two trips. $560 later I have a clean drain.
Very professional and courteous - showed up when they said they would and did a great job!
Christine Bushon
a year ago
I originally used a different company on Father's day (Major drain was closed that day) and $1400 later I still had an issue and they wanted to dig up the street for a repair. Called Major drain for a 2nd opinion and they hydro jetted again for a third of the cost of the other company and found no breaks or repair issues, just tree roots. All the guys that came out were very nice, honest and did a great job! Will use them again and would recommend them.
The workers were very kind, answered questions and made a quick job of a whole sewer replacement. I was amazed
Major Drain was highly recommended by my plumber. Great service at a great price. While I hope not to need them again, they are on my contact list.
I would Highly recommend. My main sewer line was backing up when doing laundry. Major drained fixed it within an hour. The tech was professional & courteous. And what Suprised me the most was how affordable, under $140.
Rochelle Landreth
3 months ago
Kitchen sink was backing up and garbage disposal wasn’t working. Estimated they could come out around 4-5 pm the same day. Chad was able to come out much sooner than that around 1 pm and quickly fixed the issue! It was a simple fix that the garbage disposal needed reset so he just charged the maintenance fee of $50! He noticed I didn’t have the right tool to reset it myself so he left me one. Had he needed to fix the sink the quoted price was less than $200, and I think that is very reasonable.Chad was very professional, courteous, and timely. Leaving me the knowledge and tools to prevent it in the future goes a long way with me! Major Drain will by my household’s go to plumbers.
Richard Akromis
3 years ago
These guys do good work. I had them come out to look at some things in the house and hydrojet our drain. The plumber who showed up initially was very up front and honest about what we were asking and even said that we did not need any replacement for our main stack, which was great to hear as we had been told the opposite by another bid. Then the guys who showed up to hydrojet were in to do their thing, did a great job and were very professional about the whole process. 10/10 would recommend for a friend.
Erwin Havranek
7 years ago
Extremely responsive, very friendly, knowledgeable, experienced and professional. As a homeowner, with experience with 3 local plumbing companies, including the highly thought of Burton, the professionals I just had from Major Drain beat them all.They showed up on time.They were quick and efficient.They checked over previous plumbers work.The price I paid was a great bargain compared to previous companies, especially Burton.You go ahead and call Burton. Then call Major Drain for a fair deal.
We called them on a Sunday morning and they were there by 12:30. Was a very professional, compassionate, knowledgeable individual who came out and solved the problem quick. The room was over run from a drain issue and had washer/dishwasher overflow. He was able snake it and found the issue. Super respectful of the house and our time. I will for sure not hesitate to call them again.
Darlene Petrzilka
3 years ago
They showed us everything we had and to our surprise we did not have to replace the sewer drain pipes as explained to us by another company. Having someone come to work on a clogged drain is not always a pleasant experience, but this was a good experience for us.
THERESA RUFFIN
7 years ago
Major Drain did an excellent job. The person who came was very professional. He explained how long he would be and how much the jobs would cost. He cleaned up and left the drains running better than ever. We have had other companies over the years, but now we have found one that we will stick with should we have another plumbing problem.
Matt McMaster
8 months ago
I spent all weekend working on a stopped up drain in our bathroom. Toilet removed and all and I couldn't get it. We contacted Major Drain in the morning and they were out that afternoon on time and he got it cleaned out in less than 15 minutes. Technicians aren't cheap these days but at least we didn't feel taken advantage of by these guys. Thankful. Great work!
I call and they fix during the time they promised, exactly how it should be. Can't get any better than that.
Professional business!Called when they were running behind.Cleared my clog in the floor drain expediently.Made no mess.. Cleaned area. Explained 90 day warranty.Will call again if pipes get clogged.
Great experience with major drain! The two that came out were very professional and polite, and they worked quickly. Price was just right, too!(Update: we have used Major Drain 2 more times since my initial review. They still stand as incredible. Couldn't have hoped for better service!)
Preston Struckmeyer
2 years ago
Major drain did a great job getting a wash rag out. A tenets child flushed down the toilet
Id like to start off by stating the world we live in today is riddled with crooks and liars. Major Drain is NEITHER of those. They are one of, if not the most transparent businesses I have ever had the pleasure of working with. From the initial phone call to set up my video inspection to having a 20 minute conversation over the phone with the owner. Listen, their prices are listed right on their website. If that's not transparent enough for you, I don't know what is. I can't even begin to thank this company for their compassion for someone looking at one of the most financially crippling events ever for a homeowner (sewer replacement).From this point forward there really is no reason to call anyone else. I will always recommend them to anyone with plumbing needs. Thank you MAJOR DRAIN!
My sewer line was clogged. Major Drain was the third plumbing company that I called and were the most helpful, I will only use Major Drain. The first company I called was Omaha Drains. I am not sure why they have drains in the name but he did nothing but take my $99. He did snake my line out to 100 feet and gave up.I then called American Rooter. I told him what already been done. American Rooter said that he only has a 100 foot cable on his snake. He said he can do the same job that the previous plumber did for 400 dollars. The other option was to HydroFLow the line for a 1000 dollars or rip out the line for 4000 thousand dollars. Of course he offered to look at the line with a camera for 322 dollars.So I called Major Drain, they were on time and very help. I had tree roots 130 feet out and he fixed all my issues in less than an hour. Very reasonable price.I gave away 149 dollars to other plumbers that did nothing. I am very pleased with Major Drain.
Bad judgement costs us extra. Nice people but costly.
Brad was fantastic! Found the problem, disused the repair solution and completed the repair. Thanks for honesty!
Lisa Tonjes Moritz
4 years ago
Quick and Efficient
I was very pleased with the work done by the team at Major drain. They were prompt and timely, cleaned up after themselves, and did an excellent repair job. You can tell they were trained in providing good customer relations and dealing with the customer. It was a delight in having them do my plumbing work, the best that I've seen yet.
Nebojsa Pejovic
8 years ago
prompt and trustworthy. I would definitely use Major plumbing again.
They came with short notice. My husband and I had just moved into our first home and that night the main drain backed up. Very polite, professional and courteous. I had also inquired to Aksarben about the drain- of which they were rude and wanted to charge me over $500!! Major drain to the rescue and charged me less than half of that! Very very pleased! Thank you again for saving the day!
Dallas Ripley
6 years ago
Great job!
We had a clog that was backing up on a Saturday morning and were able to schedule a Sunday morning appointment when we couldn't even get other plumbing companies to respond. Major Drain's pricing was the same for Sunday service as any day, and they did a great, thorough job. I'll definitely call them first next time.
As maintenance director for commercial properties I can attest to how great this company is and look forward to working with them again on some big projects I have coming up.
Quick, efficient and clean. Gave me pointers on how to maintain sewer line as well as preventative tips on water backing up.
Great Service! Very good company to hire!
Karen McCormick
2 years ago
John Bott was professional and knowledgeable. Thank you!
John McClellan
8 months ago
Did a great job, went above and beyond.
Joel Stradinger
6 years ago
Great company...the technician was knowledgeable, efficient and friendly. He was prompt and came in the time allotted. Repair was thorough and the charge, even on a Saturday was very reasonable. I will definitely recommend Major Drain to my friends and family and plan on using them again for my plumbing needs in the future.
On time fast service done correctly and cleaned up after the job was done excellent experience
Floor drain backed up prior to the July 4 holiday. Was able to schedule an appointment that day. They came out, identified the issue, and resolved it within the hour. Professional. Knew the charges upfront. I would use them again.
Douglas Rimington
2 years ago
Bill Quackenbush
4 years ago
Great Service! The plumber was running late, but both the office and the technician called an hour in advance of the appointment time to let me know when he could make it. The plumber was personable and had a great attitude when he arrived. My plumbing issue was fixed in under an hour. Overall great experience, and we will continue to use Major Drain.
Roger at Major Drain is amazing. Saved me from some shady washer/dryer install guys the other day during a routine sink repair appt! They refused to install my new w/d due to corroded hook-ups and within ten minutes, Roger stepped in, replaced the pieces, and the delivery guys had to install. Major Drain to the rescue!!
Appreciated the quick call back and scheduled us for the following day but fit us in within 2 hours of the call. This was 2 days prior to Christmas. Pleased with the techs will use this company for all our issues going forward.
Derrick Johanson
6 years ago
Used the guys every time the girls clog the drains can't beet the service and price. I recommend them to everyone.
Arrived quickly, knew exactly what was causing the problem, fixed it, and offered advise on how to perform preventative maintenance on drains to avoid any more issues.
Roxanne Deloske
a year ago
fast courteous great job reasonable price on time came the same day I called them
Highly recommend Major Drain. Have used them several times and have always been very happy with their service .
They were great! Customer service was awesome and they were very professional. They fixed our problem and cleaned up their mess in less than an hour. Price was exactly how it was stated on their website. We will be using them again for any plumbing situations we have. I highly recommend Major Drain.
putting in a floor drain in basement. they have a hi tech sewer line locating device that shows where we can safely cut out the concrete this will save time and money .instead of guessing where to install the floor drain and then finding we cut out concrete in the wrong place. money well spent. they also can water jet the main line for alot less than i was quoted at another sewer service. i will use them in the future
Jennifer Morrissette
3 years ago
Amazing service, great people, and a great value!
Came out fast and were very helpful and not expensive! Thank You!
Jason Mussack
6 years ago
We had a main sewer line clogged on Sunday around 5pm. We called and they were at our house in less than the 45 minutes they estimated.They were done in an hour, courteous, clean and very reasonable pricing. The job was done for about $139, compared to $250 - $600 for most other companies.There are other reputable and affordable plumbing companies out there, Major Drain had availability and fit the bill. I would recommend them to others.The only thing they could do better is bring plastic sheets to cover flooring to protect from small splatters. I had some, so it worked out ok. Overall, 5 stars.
Stella Henderson
6 years ago
Major Drain performed maintenance on 1 toilet & replaced 2 others. The work was solid & the cost reasonable.
Cortney Edwards, Realtor
9 months ago
As a realtor, I value having relationships with companies I can count on. Major Drain has been an excellent resource for my clients. I will be recommending them to my clients and also be a returning customer.
Buffie Denning
a week ago
Thank'you, Major Drain for coming to my rescue again, in a professional, friendly, and cost efficient manner. I trust this company and their technicians and will use their service again and again.
Bob and Kris Speckmann
2 years ago
Very professional, helpful, courteous and entered our home with COVID awareness.
Water heater went out. I called and got an appointment on the same day. Brent arrived a few minutes early and got it fixed in a reasonable amount of time. They're the people I call for all my plumbing needs.
UNIQUELYROSHA
4 years ago
I purchased a new refrigerator & had to have the tubing that was put in to supply water to the refrigerator changed from plastic to copper. The representative came & looked at the tubing, said it was an easy fix. It was, it took him 30min total... pull out the plastic, put in the copper tubing. Well 179.00 doesn’t seem like a reason price for being at my house for 30min. I’ve had other services done in the past & they way more extensive repairs but this seem rather ridiculous price. I definitely will think twice before calling them again
Steve McNamee
2 years ago
Very happy with the work I had done. Bought an older house a year back and slowly finding more and more frankensteined fixes throughout, particularly with plumbing, so finding a reliable plumber I can come back to is key and I feel I have found them.Needed a few pipes in my basement replaced as they began to rust. The gentlemen who came to do the inspection was very thorough and listened to any concerns I had. All said and done by the time he was finished I had a clear picture of the extent of work needed and my worries alleviated concerning some minor things. They then emailed the full price quote shortly after and it was more than reasonable for what needed to be done.Definitely looking forward to working with them more on other issues and some of our renovations in the future.
Cynthia Zych
10 months ago
All ways terrific. Prompt and calls before arrival. Professional.
Catharine O'Brien
5 years ago
I moved into a home and made the mistake of drilling into our copper plumbing while attempting to hang a bathroom shelf.Major Drain took my emergency call at 11 pm and sent someone over first thing in the morning. Sean was knowledgeable, professional, and saved the day. He worked quickly and did his best to keep the construction at a minimal.These guys know what’s up. Would 100% recommend.
Tyler Schenzel
5 years ago
Offered to come out same day. The rep that came was friendly..priced seemed high, but whatever.. job is done..
Thredrice Jones
a year ago
Major Drain is my go to for all drain and sewer needs. Honest business practices, fair pricing, and quality work has been my consistent experience. Accept no substitute!
Just called Major Drain, not only where they twice per hour of most plumbing companies in the area to clear a kitchen drain. The manager would not have a 50.00 trip fee to our home which is 6 minutes from downtown Omaha but in Iowa. But you will drive 40 minutes to West Omaha and not have a trip fee. Poor poor business decisions. Needless to say,. We will not be using them. Way to many plumbers in town to be treated with such disrespect.
Very professional and made sure job was done right
Major Drain is GREAT! It was a cold snowy day and every other company said it would be 6-8 hours before someone could get to me. I called Major Drain and the owner understood my situation and had someone out in just an hour. The rep they sent out (Chad) was awesome and so personable. Just wanted to say THANKS Major Drain for getting my problem fixed when I needed in done in a hurry!
Steven Kempkes
6 years ago
The other guys won't give you a price or their hourly rate until they come out and look a it. When you have to tree roots and you have to have your drains snaked every couple years, you know what the issue is. You DON'T need anyone playing games with you.Major Drain gave their prices(hourly rate) out over the phone and came out when they said they would. They snaked the drain, cleaned up after themselves and were professional every step of the way. When I need a plumber, Major Drain is the one I'll call.
Nathan Gingles
5 years ago
Lifesavers! We had 8 family members staying at our home when we had our main sewer line back up at 9:30pm on a Sunday. I had called several so called 24/7 plumbers and they either did not answer or they couldn't get to us the next day. Major Drain was able to dispatch and be to my home in less than one hour and have it fixed 35 minutes later. Chad was kind and professional and resolved a really bad situation for us quickly. Thank you Chad and Major Drain!!
Came when they said they would, did what they said they would do and charged what was published prior to arrival. Highly recommended!
Went above and beyond to help is thanks Chad
Quick and Responsive however I was charged the wrong tax. My tax rate is 5.5%. Thanks!
Very thorough technician. Price was very fair
They did a great job! They were very professional and explained everything. The price was very reasonable as well. I would recommend them to everyone!
Spectacular service done as needed .More than reasonable price. First on my call list next time I have a problem.
Marie Marcuzzo
10 months ago
We've used Major Drain before. Excellent service, high quality work, very nice people. Very highly recommend them. marie marcuzzo
Larry Elford
8 months ago
The tech stated that it was concrete poured into my drain and it couldn't be cleaned out. He stated that he wouldn't charge me because he didn't really do anything....but his partner insisted that they charge me the $139 plus tax.Extremely frustrating.I had parked on the street so they could utilize the driveway....and when I went to put my car back into my driveway, I was struck by a hit n run motorist and woke up in the CT scanner at the ER.Not my best day....and $150 bill to boot.Ugh
Joe Bernard Jr
a year ago
Got my drain open on time and price was right. Thanks!
Affordable Plumbing
2 years ago
First, they called when in route. They were extremely professional. The price was the lowest I had come across. They made me aware of everything they were going to do before they did it. No surprises or hidden fees. What they quoted me, was exactly what they charged. They even left me with tips on how to help prevent the problem from happening again. I will always say, “If they can’t get the job done, then it can’t be done.”
Other than getting my name wrong (Rittle) LOL! I have been extremely satisfied with the service from Major Drain!! Had very badly blocked kitchen drain. Called Major Drain and was told they could be there between 11:30 and 12:30... it was currently 11:25. I rushed home to clean out the junk under the sink (you know what I mean) and soon after, Justin arrived. It took him two hours but he got it unblocked. Call these guys, you won't regret it.
Jennifer Morgan
2 years ago
Major Drain came out to one our buildings to assist in a drain back up that was affecting one of our commercial businesses. They did the job, and very well! We called other plumbers and they didnt have time or tried to tell us there was other reasons they could not unclog the drain. We will use Major Drain going forward!
HIGHLY RECOMMENDHands down the absolute Best! Customer service top notch! They talk to you like your neighbor/an actual human being. Pricing = Best in TownHad a backed up main line causing my floor drain to backup (old House Old Tree problems).Called major Drain on Sat. Morning and Trent came out and was early!! (verifying that was okay via phone call prior to arriving).Had my problem fixed in no time!Thank you Trent & Major Drain! You will not only be my first call from now on but my only.
I had another company quote me over $3,000.00 in repairs to my water heater and then heard about Major Drain from a family member. Brent, from MD, came out and within an hour he fixed the problem. It cost me less than $200 total. Any future problems, even if I decide to eventually replace my water heater, I will be calling Major Drain to do any/all the work because I trust them.
Johnny Valenti
10 months ago
SHAWN SCOPED OUR SEWER & DID A THROUGH JOB & BRENT PRESENTED A BID SOON THEREAFTER. PROFESSIONAL ALL THE WAY. THANKS, JOHNNY V.
Brandon Gaede
3 years ago
Showed up right on time. Went right to work on it, in and out in 30 mins. No complaints.
Always professional, very helpful in answering questions, gets the job done quickly.
Excellent crew of guys that go above and beyond to get sewer issues resolved! Quick response with professional service technicians. I would recommend them to anyone needing sewer cleaning or repairs.
Cheryl Bedell
3 years ago
I had a horrible mess in my basement when my bathroom drain and toilet backed up and oozed out onto the floor. My regular plumber wasn't able to clear the entire drain all the way because of tree roots. They contacted Major Drain for me. When they showed up (which was very quickly), they cleared the drain. Their representative was great.
Stephanie Dortch
7 years ago
First time home buyer! Not even one month after we purchased our home we had plumbing issues. We were luckily referred to Major Drain and we received prompt, professional and awesome service. I would definitely recommend this company and reuse if ever needed.
They were able to come right out same day. Very quickly unclogged the drain that we had tried to fix multiple times ourselves. Very respectful and knowledgeable.
Anthony Negrete
9 months ago
Very professional
Highly recommend. These guys did a fabulous job, were very professional, fair and honest!! Thankful I found them!
Came in and got it done quick.
Danielle Ohlman
3 years ago
I had to call Major Drain on a Sunday as I had an emergency back-up of the main drain in my house. They were right on time and the service person Chad was incredibly nice and courteous and made doubly sure that the drain was cleared out. He cleaned up the space as best he could and then let me know what he had done and asked me if I had any questions he could answer for me before he left. I found Major Drain to be extremely professional and courteous and the cost was incredibly affordable even though it was a Sunday. Major Drain has a new customer whenever I am in need of a plumber!
Sarah Jackson
4 years ago
Punctual, professional, and friendly! Will definitely use again when the need arises!
Brenda Klanderud
a year ago
Excellent service. Prompt response.
Michelle Kraft
4 years ago
I needed an inspection for my home sell. I contacted Major Drain and they scheduled someone to come out the same day. Brent was kind, friendly and completed the job quickly and efficiently. The results were emailed to me the next day. Great experience start to finish!
Joseph Carpenter
3 years ago
Flexible with scheduling repair. Did a good job and communicated the issue and remedy effectively.
On time. Cleaned up. Very personable and polite
Super quick response. Had a technician out right away to snake 3 clogged drains. Pricing was affordable and very transparent. Prices for services were listed right on their website. Would definitely use again.
We hired MD to Hydro Jet tree roots out of our sewer line. They showed up on time and got right to work. The job took practically all day ($ouch$) but they cleared the line. It ended up being quite a bit more than I was expecting to pay. They did work with us on the price. This is the third different company we have hired in 9 years to clear roots. As far as the actual work performed, MD was on par with the others. What sets them apart from the others we have dealt with is the digital invoicing and I thought it was a GREAT touch to send a private youtube link recording of our cleared line. I do not think I will hire anyone else to service our drains other than Major Drain.
Bryan Findell
3 years ago
They were professional, fast and straight forward. I had a general build up blockage out near the city connection. They got right through it and were in and out. Mainline works great. Thank you!
We needed a new water heater and they were able to come same day. They installed a standard AO Smith water heater. Price was reasonable and came in under several other local places. Will continue using Major Drain for all plumbing needs.
Showed up in less than an hour at 7:00 p.m. on a Saturday and finished before 8:00 p.m. when the after hours rate would have kicked in.
Roshelle Campbell
3 years ago
Phil from Major Drain was extremely knowledgeable and patient at explaining things to me. He did not try to upsell me on services I didn’t need. He did his job efficiently and made great recommendations. I will use Major Drain the next time!
Jeffrey Bourke
a year ago
I'm a landlord with several units in the Omaha metro are. These guys are always responsive and communication is fantastic. They actually do what they say when they say it. This morning they called with an option to.move up my appointment. The tech called on his way there. He called again when he finished. Great service 5*...
We had a great experience with Major Drain. Called in the evening and they were out the next morning. Good work for a fair price. We will definitely use them again.
Major Drain is a bit of a unicorn in the service industry in that it gives a one-hour window and, in my somewhat limited experience, they tend to show early in that window. I had a great experience and am so pleased that both my bathroom sink and kitchen disposal are now working well!
Justina Felts
4 years ago
I had a flooded basement on a Saturday night. They came out and fixed it fast. They were professional, helpful and honest. Great company!
Super honest and great service recommend over any other company
These guys were proffessional and explained the job clearly. Pricing was pretty reasonable.
Bob Fusselman
2 years ago
Major Drain cleared the clog in my main drain which was about 80 ft out from the main stack. They were propmt, professional and left no mess. Also one of the best prices I could find. Definitely my 'goto' for drains.
Deanna Woockman
10 years ago
We had a slow drain and the guys came in, diagnosed the problem, and cleared it very quickly. They also offered advice on other drain issues as well as how to keep the clog from coming back. Very professional and courteous!
I have hired Major Drain on three separate occasions, once at home and twice at the warehouse. Here's why I continue to recommend them:1. They come on time2. They take care of the problem3. They charge what they say they will charge - no additional hidden fees like I've seen from some other drain specialists
Terrible company do not use them. They scheduled my appointment for 2:30pm to 3:30pm. When they didn't show up by 3:30pm I call to get s status. I was told their appointments had been running long all day but that my tech should be here by 4:30pm. My tech showed up about 5pm. It took him 5 mins to snake my 2nd floor toilet. He then spent 15 mins flushing a roll of my toilet paper down the toilet and then left saying I would receive a bill the next day. After being delayed 2 1/2 hours and doing s 5 minute job I was billed $139. To say I'm angry is an understatement. I wouldnt use Major Drain again if they were the only drain cleaning service in the area. Save your money, buy a snake and do it yourself, if that doesn't work use ANYONE else.
Major Drain was the second company I called when another plumbing service was unable to diagnose or fix our plumbing issue after 4 separate visits. (Each time coming out ill prepared and needing to consult with their supervisor). I called Major Drain described my problem and they sent Chad out right away. He was professional and clearly knew what he was doing and had the issue resolved in about 45 minutes. Major Drain is who I will call the FIRST time! I highly recommend their services!
Did a great job clearing a drain for a great price.
My favorite company to unclog our drains. Always available, good service, knowledgeable & professional technicians !
Called in the morning and they came out same day! great service!
They got the job done in no time on a very inconvenient day to have a clogged drain - Saturday afternoon. Nice work, thank you.
James Overton
7 months ago
These are my GO TO GUYS FOR ALL OF MY BUSINESS AND RESIDENTIAL DRAIN CLEANING NEEDS!
Preston Bowker
2 years ago
meredith mcgill
2 years ago
They were great, called before they were coming to let me know, got right down to business, worked really fast, would use again!
Trish Suponchick
3 years ago
Was very thorough diagnosing the problem. Then explained it with great detail.
Was having water issues with a floor drain in my furnace area and also the basement shower was not draining very good. I had a big name plumber out once before to fix the shower drain and was unsuccessful. Had them out again for an estimate to FIX the shower and look at the floor drain and the bid was at $1700 and ‘hopefully’ that would fix it. I called Major Drain who was very quick to respond, and even better FIXED my plumbing issues at a fraction of the other bid! It has been several months and still no issues. I would recommend this company and would definitely use again.
Pam Eihusen
11 months ago
Very nice personal. Let me know everything he did. Cleaned the area. Very polite.
Vadim Makarov
5 years ago
Very professional, on time and reasonably priced. Thank you!
We had called out another service that couldn't get our drain unclogged, and proceeded to say we needed repairs costing thousands. Major Drain sent out a plumber who got our drain cleared in less time at a much lower price. Total lifesaver!
Ryan explained everything very well and I decided to go on and get the Turbo wash because of him. Good Job!
Jeremy Murray
4 years ago
In my real estate career I have had the chance to work with several plumbers and plumbing companies. Major Drain has been the most helpful, expedient, and knowledgeable company I have had the pleasure of working with. I would be happy to give a reference for this company any time.
Fast and effective service!
Our main waste stack plugged up this evening leaving us without the use of our toilets, sinks, or showers. Major Drains came out at 8PM and got us back in business in no time. The tech was efficient and knows his business! To top it all off, the cost was quite reasonable considering the after hours call. Major Drain just got themselves a life long customer!!THANK YOU!!
Jim Gunzelman
6 months ago
our new refrigerator could not be installed until we replaced the ice maker supply shut off valve with a new one. We called Major Drain on a Thursday and they said they could have someone out on Monday. About 30 minutes later they called and said they could get someone out in the next 30 minutes. The plumber did a great job replacing the valve. We also have had Major Drain clean out our kitchen drain and our main drain line. They have become our go-to whenever we have plumbing needs.
Jessica Whirrett
3 years ago
We had 5 companies out within a span of a couple of months because of our main drain. All of them tried snaking / getting a camera into our main line and couldn’t get through because of a root. All other companies told us we needed a new main line which was around 20K. Major Drain came out and within an hour was able to get through, clean the drain out and repair the line. He was so sure he fixed the issue he guaranteed it wouldn’t back up again and it hasn’t! We haven’t had any issues since it last happened in June!You have a loyal Major Drain customer here! I’ve recommended you all countless times!I wish I could remember the name of our service rep, he went above and beyond and was so kind!
Great Service, Showed up on time, only took an hour, and great value in comparison to other drain companies
Brian Michael
3 years ago
They are quick and professional. Use them quite often on rentals.
Mohammad Absy
3 years ago
Shaylinn Russell
2 years ago
Drain cleaning with root problem: Chad and Frank were not only early, but they did an exceptional job. They answered all my questions and offered advice for the future. They were very professional and cleaned up any mess that was made from their service. Will definitely request them for any future needs.
We recieved excellent, prompt service at a reasonable price. Highly recommend!
shannon brown
2 years ago
Anthony was the gentleman who fixed our leaky toilet and I will request him personally next time. Super nice gentleman, very professional and excellent work. Highly recommend!!!
Major drain came out and flushed out my floor drain. I had an issue arise again at the end of 3 months but they came snd took care of it under the warranty so they came out promptly and they were absolutely fantastic... It's great to see a company like this that stands behind their warranty. Ihad used them several years ago and they did a wonderful job then as well. The young man that came out this September 2022 was so polite and so professional. He did a fantastic job.They have a very good value in terms of what they charge because I have compared them to others in the past. They always give a fair price. And like I said they were happy to honor the warranty and come out to address an issue.They were great about booking that quickly when I told them the drain was bubbling up, to make sure that I did not have any overflow issues damage my floors .That worked with my schedule and arrived promptly. Every time I've ever dealt with them I've had a positive experience. I highly recommend them.
John arrived 8 minutes after I hungup with the office. Prompt- courteous- informative and thorough.Equipment in the house n running 4 minutesDrain addressed and cleaned up 10 minutes later-Literally 30 minutes after my call I was all set.Couldnt have been more impressed.
Johnny Duggan
6 months ago
My sewer line was clogged so they jetted the line, found break in sewer line, replaced portion of sewer line, and returned it to working order in quick fashion. Great response time and customer service!
komlan sogbadji
a year ago
This is great local company. I was referred to Major Drain by another high quality local plumber, so that told me something positive about the company before I ever even dealt with them.I made had an appointment for Tuesday at 10:30am and by 10:15 the plumber was on the job! He quickly diagnosed the problem, which was the main house drain being clogged with debris, and 30 minutes later everything was flowing perfectly.They use top-notch equipment and modern technology but provide old fashioned service and prices.I wouldn't hesitate to refer Major Drain, and plan to do so whenever someone I know is in need of a plumber.
Marita Mitchell
2 years ago
We always get a prompt response, and the price is quite reasonable.
well we had major drain on mar 13 and we ask him to check for tree roots he said drain was running freely so did need any thing else...we paid 165.oo for his work .....just had to call another plumber for another drain clog he says we have tree roots and we need new line......so no stars for bad job .....do not call major drain for serice......
Tree roots in your plumbing:BAD.Major Drain to affordably handle the issue and not jerk you around like the bigger plumbing outfits that quote you 3 gazillion dollars to make the problem go away:GOOD.Thanks Major.
Midlands RealEstate
6 years ago
Midlands Real Estate manages around 250 properties and we have been using Major Drain for the majority of our plumbing needs for a few years now. We have always been very happy with the service provided to our tenants and home owners. They have even worked on some of the agents personal homes. Anytime there were questions about repairs needing to be made, Brent was always more then happy to personally talk to the home owner to go over any of their concerns. We will be happy to recommend Major Drain for your plumbing needs.
Roger was awesome! He found a solution to a seemingly impossible situation. I will use major drain everytime!
Bill Kirshenbaum
3 years ago
They were right on time and did a great job. Would definitely use them again
Very honest company. Paid to jetblast a line without doing scope first. They called and told me I didn't need it jetblasted. Sent me video of line to confirm findings. I appreciated the honesty, where they could've just lied and said they needed to jetblast. Very much appreciated. Will use again.
Shelli Perez
11 months ago
Major Drain did a wonderful job of explaining what they were doing and also showing me how much their service improved my situation. I highly recommend them and will definitely call them in the future!
This is not the first time we have hired Major Drain, nor will it be our last. Very professional and quick. They were done in no time at all.
george hewitt
7 years ago
Fast,courteous, great quality of workmanship and a fair price for services rendered.
Denice Coenen
11 months ago
Kitchen drain backed up. Major Drain got it cleared.A few days later noticed a constant drip under kitchen sink. Major drain returned. Discovered garbage disposal dripping . Major Drain replaced the disposal charging me less for the man power. It appears the disposal was dripping when they were under my sink last time however placed the focus on clearing the drain verses watching the function of garbage disposal Thank you Major Drain for returning at a discounted man power hours.
I was very impressed by the service we got from Major Drain.I got their name through numerous warm recommendations on Nextdoor and they did not disappoint.We had a drain problem, a second visit was necessary the day after, and bothtimes the plumber who came ( they were 2 different persons- sorry don't remember their names ) was quick to come , very pleasant and knowledgeable, professional, efficient and.... covid friendly !Also their price was really fair.I certainly plan to call them whenever I need plumbing or drain work in the future. ( too many trees and roots in my yard ...) and will recommend them to my friends.
Had them out to the house twice this year. First time to clear the main line, well within reason cost wise. Second was to clear a bathroom sink drain that was severely blocked, that was off hours, and actually less expensive than the first call because of how they bill. Great service, quality workers, reasonable pricing, highly recommend!
I have used Major Drain many times and never disappointed. Thanks Brent!
Mindy Kidney (RE/MAX Results)
5 years ago
I am forever impressed with how quickly they can work their schedule around tight deadlines and provide honest feedback on if a repair is necessary or not. I trust them over anyone else in the industry. You will not be disappointed!
Joey Kocarnik
4 years ago
I had them come fix my dishwasher and hook it correctly and had them take out my garbage disposal unit. The service was amazing and told me what they were doing. The price was amazing. I had a other company snake my tub and charged me up the wall for it. I found out how much major drain would of charged me and I was blown away how much cheaper it is. So lets say this I will be now only using major drain for my plumbing problems! Best company ever!
I had two toilets installed by Major Drain. They did great work at great prices! Highly recommended!
Price really does not matter when work is quality, guys are communicative and friendly. In this case works was done efficiently and with prices that were more than fair. If anyone calls Those other guys that begin with a B, big mistake.
Midwest Accounting
a year ago
I called on a Saturday and they became available quickly. Their service was fast and satisfactory. Their suggestions for further problem solving are appreciated! We will be calling them again for follow up!
Thank you!
Arrived next day and explained everything they did. Great service
I have used major drain for drain cleaning and inspection, sewer line repair, and plumbing/water softener install. Always great service and quality of work. Prices seem reasonable.
Always reliable at a reasonable price!
Bernard “Bernie” Jennings
3 years ago
Great job! Called with a very short window due to my job. Major Drain was able to fit me into the daily schedule. Fast, professional and courteous. Unclogged drain with no messy clean up. Thank you.
Nikki Reynolds
7 months ago
Absolutely recommend!! Completely blown away by the service & professionalism of Major Drain. I called & was able to get seen “same day!” Ryan arrived on time, was extremely clean, knowledgeable and very polite. I’m super impressed with how this company is run & the price charged was more than fair! Highly recommend Major Drain. Thanks for your help today, Ryan!
Great service. Sweet with the dog. Taught this customer what I could do better. ReAlly appreciated knowledge skill and kindness.
OmahaBlue Waves
9 years ago
I have used Major Drain's services on several occasions and have never been disappointed.
Tina Tuomikoski
8 years ago
Had a major disaster on a Sunday. Thought we would just have to live with it for another day. Called to see what they thought snaking our main line would cost and found out they do not charge time and a half like everyone else to come out on the weekend. Shawn told me it was only $25 more. When Shawn came out, we told him what we wanted done, but he inspected it and told us he thought we had a different problem. He got right to work and his solution made things flow twice as fast. He then said we could try our idea, and he did a great job minimalizing the mess and got our drains flowing smoothly. He also took the time to clean out a sink drain. The charge was much less then we thought we would be stuck with. Will gladly call on them again in the future!
Major Drain of Omaha is a great company. They scheduled to come an fix the plumbing issues and install my kitchen sink, faucet, disposal and dishwasher when I needed them. Did a great job. Very polite, respectful and professional. I will call them again.
We have called on Major Drain three times since we bought our home. Each time they have accomplished the job and were professional, inexpensive, and courteous. We will continue to call on them whenever the need arises.
Major Drain unplugged my drains. Good job!! A+++++
Thanks
Wayne Fritz
Hollywood Star Photo Booth
Justin Norton
2 months ago
I couldn't have been happier with the service I received! The plumbers showed when they said they would, they cleaned up what minimal mess they made, they were super nice and sociable and I they cleared my drain!
Definitely 10 out of 10 would recommend!
Marcia Kroeker
3 years ago
The plumber was there early and worked hard until he had it all done. He did not waste time. He knew exactly what to do. It ended up costing less than I feared it might.
Lauren Dinkel
8 years ago
Wonderful experience. He went above and beyond to get the job done!
A landlord friend recommended Major Drain a few years ago, and I'm glad she did. Their scheduling staff and plumbers been personable, responsive, professional, and fairly priced for a burst outdoor shutoff, a wax ring replacement, and a garbage disposal so far. It's reassuring to have reliable plumbers to call when a repair is beyond me.
shannon brown
2 months ago
Third time I've used Major Drain and all three experiences were wonderful. This time needed our drains cleared - did excellent work, was quick and efficient and very professional and courteous. HIGHLY recommend!
Suzanne Feloney
3 years ago
Hard workers and a fair price. Will use again.
Technician arrived on time and solved my clogged drain problem. I held back one star because the work van was unmarked. I feel more comfortable when contractors arrive in vehicles that have signage.
MD was great to work with for some plumbing work and offered solutions at an affordable price. The crew were friendly and professional. I would recommend anyone talk to MD for any plumbing service before committing to another company.
Lisa Terry Hassman
2 years ago
MD did a very good job! Will use Major Drain for other needed drain issues in future!
I have been pleased with the service of Major Drain. My only complaint
was that I thought the last bill was high.
On time, reasonably priced, very efficient. Will use them again if need. We would refer them to anyone.
They were available same day and did a great job!
HEIM-BERG TEAM
2 years ago
They did an awesome job and sent pictures to show what they were doing. They explained everything. They are awesome.
I have used Major Drain a few times now and they are my go to plumbing service. Always responsive, attentive, and honest with me on my house and my rental property.
Customer service on point!
Always use Major Drain. They are prompt and efficient.
Awesome! They had someone at my house 45 minutes after I called. Roger was really polite and got right to the job. He gave me different options, explained everything really well, and finished in no time at all. Price was a lot lower than what I thought it would be especially for that kind of service. Will definitely be calling them again when I need it!
LeAnne Nielsen
2 years ago
Our tech was on time, very friendly and explained everything about the service performed. I will definitely use them again if something else happens!
Great work. Professional and fast. Thank you!
Barry Mueller
2 years ago
Frank took the time and consideration to assess the problem and determine the best possible solution.After working on drain and explaining what he was doing and what need to be done he was able to complete the job in a timely manner and cleaned up after the fact . He acted in a very professional manner. Thanks Major Drain!
Scott McIntyre
6 years ago
Our house has a slow running drain that needs to be cleaned every year or so. We have used Major Drain three times. They are prompt and professional.
Jack Tollefson
6 months ago
Sean is a very courteous professional. He is efficient and very thorough. He knows exactly what he is doing and does a very good job. Highly recommended!
Lisa Linneman
a month ago
Extremely professional, next day service, less expensive than other companies prices. Performed drain cleaning and video. Great service!
Evan Hoffpauir
5 years ago
Was there within a couple hours on a Sunday evening {Mother's Day} and had the line unclogged in an hour. Chad was kind, clean, and professional.Made sure to clean up and not leave any remnants behind. I will call and recommend MD every time I need them.Clear up-front online pricing structure made sure I wasn't left guessing on the bill. I had an idea even before I called how much it would be *exactly.Major Drain was not a major pain!
Chantal Barbee
6 years ago
Love these guys alot! Very polite very punctual. Roger is great never leaves a mess when he leaves. Major Drain has done a couple jobs for me so far. Thank you Shawn, Roger, Brent and all the other guys working with Major Drain!!!!
My experience with Major Drain was timely and affordable. They gave great advice and offered follow up services at reasonable costs.
Josie Campbell
a year ago
We had a clogged drain between a sink and our washer. They were responsive, and remembered to give the call when they were 15 minutes out. Very quick and experienced worker, who was very polite.Good, transparent pricing. Will use again, and will recommend.
The guys came right away, when I called them with my basement flooded and took care of the Problem, and Cleaned my main drain and the floor drain in the basement, which took extra equipment and time. They even made an extra pass to really clean out the main line to the street. Very Prompt ,polite and the best pricing around.
They came out same day and performed service on the spot after inspection. Very courteous and thoroughly explained what was going on. Highly recommend.
Quick response, on-time, and competitive pricing. They didn't try to sell my on products or services I didn't need. The service tech was professional and explained the service and even gave recommendations to prevent my specific scenario in the future. Great company, and will definitiely recommend!
Great company anytime I have a problem I call them and they get it taken care of have worked with them for years I would recommend this company to my friends and family
The BEST plumbing company I have ever had - and I've had a few in my 85 years!
Quick service & very affordable. I recommend to anyone I know.
Michelle Pope
6 years ago
We were very pleased with the fast response, timeliness, discussion of the issue and future needs, completion of the work, and the cost. We will definitely recommend Major Drain!
Tree Services Of Omaha
a year ago
We had broke a water stop box at a job site and needed to get it repaired. I called several local companies to get quotes and Major Drain was the the only company to follow through on it. They earned our business because they responded when 5 other large companies ignored the request. I will call Major Drain for all my plumbing needs in the future. Customer service goes a long way and this is what sets them apart from the rest. They were also very quick to complete the project.
Andra Schlosser
a year ago
Chad came out and was able to problem-solve for me in anticipation of a basement remodel. He did a great job, was professional, polite, and thorough. He made sure my floor drains are in perfect working order before I start the planned work. I would absolutely use them again and have already recommended them to a couple of friends! Thank you for being a company with integrity!
Unfortunately I had to use Major Drain twice in the last 45 days. Once at my home and the other at my business. They couldn’t have been easier to deal with. They were friendly, neat, quick, affordable and got the job done right the first time in both instances. I recommend their service and I will definitely use them in the future.
Great work & affordable!
Honest work & made sure I had an open drain with clear conclusion of work. Would highly recommend!
We called about a leaking drain pipe on Friday, 3/27, and were very surprised to hear we would get same day service. They showed up before the time scheduled but not before they notified us of their early arrival. They were both very professional courteous and a pleasure to be around. They kept us up to date on the status and did a great job cleaning up when they were done. A+
They performed a main sewer cleaning and a video s cc point for us to determine if there were any collapsed seconds or one nearing collapse. They did a good job mapping out our lines, and recommended not replacing the sewer line at this time just rechecking every few years as it's starting to show age issues but nothing critical at this time. Loved that honesty, this after another company wanted to replace our line for only $14k.
Thanks guys for your same day service in locating our sewer line for our project! I just recomended you to another contractor this morning and will continue to do so.ThanksJim
Great work for a bargain price! Thanks Major Drain.
Major Drain was great. Offered great advice and arrived early for my time that I had scheduled. I will be using them for anything I need in the future.
Ryan did an excellent job scoping my sanitary sewer line, describing the pipe materials, and providing me access to the video.
Stacey Szeliga
3 weeks ago
Tech did an excellent Price was excellent. Highly recommend and plan on using company again.
Barbara Seidl
4 years ago
Shaun showed up early, worked quickly and left a great finished product.
I am beyond livid right now with this business; and if I could rate them with negative stars, I would.The whole story: I rent privately from a friend. The water pressure had gotten exceptionally weak, so she called on these guys for an estimate/evaluation. She was told the pipes would need replaced and that it would only take a day.After waiting (ever so patiently, mind you) almost a week and half after said estimate, they finally came out to do the job---that's a hell of a long time for a person to have to go without being able to bathe in their own home. Regardless, we were very excited to have them come do the job today.Apparently, when they did the initial evaluation, they somehow didn't realize the fixtures would need replaced. So they let my friend know that they would be back to complete the work in two days. (Seems a little amateur to me, if not only entirely untimely.) Then, when I came home from working for 10 hours, I walked in to an absolute mess. If we'd have known what they needed access to, the items that are now so carelessly cast about could have been moved out of the way nicely. But now, everything in my broom closet is pulled out, including a sharps container, as I'm chronically ill. Not so safe to just have lying on the floor in the open. Everything under the kitchen sink is in a pile on the floor, where my dog tried to help himself to some of his medication, since the cabinet under the sink is where that is stored, out of his reach usually. (That part made me very, VERY mad, as someone who works in an animal hospital. How careless, tossing medication around!) They had used my mop bucket to catch some leaking water apparently and not dumped or replaced it.Then, I discovered that they had taken everything off the back of my toilet and cast it in a similar pile on the bathroom floor. My contact case was upside down and had leaked, along with my solution. My TOOTHBRUSH was on the floor, for God's sake! Then, they had obviously not cleaned up any of the mess they made while installing new fixtures; can't wait to repaint my wainscoting...not. As if all of this wasn't infuriating enough, they hadn't thought to close the top of my washer before doing work above it and there's now debris inside and around the mouth of the machine. Fantastic! >:( And a stranger moved my bras and scrubs ever so kindly to a spot in a storage room with dead bugs and cobwebs.Dare I go on? I ALSO HAVE NO HOT WATER. UNTIL THURSDAY, APPARENTLY.I'll be calling in the morning to complain. This is all completely outrageous and unprofessional. I shouldn't have to come home to an incomplete job, a giant mess, and no hot water and want to absolutely cry.
Amazing work done quick. Fixed my issue for 1/4 of the first quote I got.
Great customer service!I contacted them for a second opinion when Burton plumbing wanted to charge me $1600 to clean out my main line. A technician was at my house within 2 hours. Major Drain came in and did the work about 15 min and charged me less then 10% of what Burton was going to charge.John was very knowledgeable and efficient.I would recommend Major Drain and will call them if I need a plumber in the future.
I plan to gave them 5 start, but after they help us professionally clean the floor drain, the faucet attached to water heater tank start to leak. which they used during cleaning. still leaking now.
Steve Mccormick
10 months ago
I have several investment properties and always seem to have a plumbing issue. Major drain , to date, is the best plumber I’ve found in Omaha.
Susan Shirley
10 years ago
Very good job. Quick and no surprises. Will use them again if needed
Within a few hours of my initial call, serviceman Mike had our leaking copper drainpipe problem efficiently and expertly resolved at a reasonable cost. We will not hesitate to call Major Drain for all our plumbing needs.
William McKean
6 years ago
I'm very happy w/ the work done by Major Drain... I had a clogged main line and they were early for the appointment, polite, and out of there w/i an hour!
Kelsi Simpson
8 years ago
We had a great experience with Major Drain. They were able to get to us promptly, arrived on-time, and were very polite and professional. They were very up-front with what they thought the problem was and what the cost would probably be before getting to work. The employee worked very efficiently and quickly and took care of us in well under an hour. I appreciate the flat rate price and the professionalism displayed by Major Drain. I will definitely use them again if I have any more plumbing issues come up.
We loved the plumber, John, he got the job done quickly and knew exactly what needed to be done. He was great with our dogs too! The only complaint which is minor is the hot and cold water got reversed when the washer machine was hooked back up. We found out from doing laundry and had to switch them ourselves. I would call them again for future service.
These guys are the best. After having poor experiences with other plumbers, we gave Major Drain a try and now we won't use anyone else. They are always prompt, professional, and very reasonable prices. I highly recommend them!
William Flaitz
a year ago
Good experience good customer service quick and friendly
Chad asked all the right questions to solve a mystery. Expert service and advice. I would call them again if I had a problem.
Cindy Hansen Bradfield
4 years ago
Prompt, knowledgeable, and affordable! Also helped us to prevent the problem we had from occurring again with some great tips. Highly recommend them!
James Vickers
6 months ago
They did a great job in a timely manner at a very reasonable price. Highly recommended.
Bernie Livingston
2 years ago
Our kitchen sink drain was plugged. After several attempts to unplug the drain we called Major Drain. Even though they were booked that day they managed to squeeze us in. Their Technician Frank arrived on time and cleared the drain. He was very knowledgeable and professional. I highly recommend Major Drain and their tech Frank for fast affordable repairs. Thank You Nancy L.
Cindy Sheffield
4 months ago
Great service! They were prompt, professional and friendly.
Prices were very reasonable.
We will definitely use them again!
Maricela Barajas
3 years ago
They were prompt, and friendly. Very reasonably priced. We have used them a few times and they also saved our mom's place for 4 of July with family visiting. So grateful for the services and willingness to help.
Allen Berglund
a year ago
I called about a drain clog... The customer service was amazingly patient and poised during interaction. I thanked and wished her a day filled with easier customers than I. Tech called before arriving and after he was finished. He reported that 5-6 items were pulled from the drain.Thanks as always for your help.
I was recommended to use Major Drain after getting yanked around by other plumbers, and their ludicrous pricing. Major Drain not only has reasonable pricing (all of which is transparently available on their website) but every person they've sent out have been great. I had a waste pipe checked out, and then had a toilet flange installed. In both cases I came away with only one thought: I've found my new go-to plumber.
Debra Hopkinson
3 years ago
Arrived on time. Very professional. Fixed the problem with the pipe and a couple of other things. Plan on using this company again. I felt they were very trustworthy! I will certainly recommend Major drain to others. Thank you!!
Cheryl Davenport
8 months ago
Excellent service
Sam Henscheid
3 years ago
They were incredibly professional, responded quickly, and reasonably priced. When I asked the technician what I can do to prevent issues in the future, he was fully knowledgeable and gave great recommendations. Hopefully, I don't have any plumbing issues in the future, but if I do, they'll be the first ones I call.
sherilyn moore
3 years ago
Courteous, efficient, on-time.
Went to a big name company and got a quote to replace our water heater (it was 22 years old!) 4000 to 5000$. Called Major Drain for an estimate. They did it for 1/4 of that price. Their technician was so kind, thorough, and friendly. It was such a great experience. Will definitely be using Major Drain in the future!
Marissa Pepper
8 months ago
They were very quick to respond, upfront about the cost and billed me what they said it would be. Reasonable for the services performed.
Steve Henderson
a month ago
Great customer service and quick response time!
thomas monaghan
11 months ago
Great work! Would use them again.
Robert Edwards
3 years ago
I purposely waited a few months before writing this. Major Drain was recommended to my by a good friend. I set up time for them to come out and clear my gurgle. They cabled from the main stack to the city sewer and also my Kitchen sink to basement bathroom (which proved to be the harder of the two jobs;).Almost 3 months later all remains well. GREAT VALUE - will be recommending to my family and friends if given the chance.
Debbie Nelson
4 years ago
We have had two experiences with Major Drain. While staying at my mother’s house on Mother’s Day we experienced a clogged drain. Major Drain answered the phone on Sunday and sent someone out within 45 min. He took care of the bad clog and also replaced some toilet parts. Very reasonable charge for this service. Two weeks later my mother who is 90 had her 3 yr. old water heater start to leak. She called Major Drain again. They came out to check that everything was safe that afternoon, then Roger returned the next day to check out the problem. We live in Colorado and Roger talked to my husband explaining the problem with her water heater and said he could get her money back on the old one since it was only 3 yrs old. He replaced that old one then took it to Home Depot and handled getting my mother a store credit. She is on a limited income so we were so grateful to him for doing this. THEN he drove the store credit receipt personally to my mother’s house. Roger went above and beyond and we are blown away. Thanks for helping an elderly lady. Major Drain is the best!!! Ask for Roger! He is an exceptional employee and human being!!!
Heather Holland
2 years ago
It was a great experience working with your company! The staff was friendly and great to work with! Thanks so much!
George Quaiver
6 years ago
Needed a new tub/shower control installed during a bathroom remodel. They had done a sewer line clean out for me before, I didn't realize they did water supply side fixes too. Called came next day and on time. Noticed a difference between old unit and new added in couple of new copper fittings. They were done in an hour, only extra was for some new copper pieces.Glad I didn't try this myself.
Ryan was efficient and honest. Did what we needed and gave us great information on another issue. I will definitely use and recommend you in the future 👍Honest , fairly priced and efficient!
Cameron Krumwiede
11 months ago
Major Drain did an outstanding job. They made me feel at ease with the problem I had at my home, they were very honest and professional, and completed the jobs in a timely manner. I highly suggest Major Drain. I definitely am calling Major Drain for my services moving forward into the future.
Susan Warsocki
a year ago
Service was prompt, affordable, and courteous. The problem was identified and solved. I couldn't be happier! Thanks, Major Drain!
Cheryl Gresham
2 years ago
Ryan was super friendly, made me feel at ease, and did a good job educating me on another issue that could have been dangerous.
Michael Freed
a month ago
I've used Major Drain on several of my investment properties. They are always prompt and courteous. I recently bought a property with a sewer line that needed to be replaced from the house out to the sewer across the street. They completed the job very fast and for a very reasonable price. I will continue to call on Major Drain and feel very confident in recommending them to others.
Michele Czerwinski
9 months ago
We had a drain backup on a Sunday, it was easy to schedule a weekend call, they were prompt and we have not had any issues since.
Mickmanleyomaha mm
10 years ago
We called Major Drain and they were out there within 15 minutes of calling them. They had to run the snake through the roof but got it done without hesitation! I would use them again for sure!
Rebecca Mensah
4 years ago
Was on time, courteous, knowledgeable. Was honest with the work & affordable. Will definitely use again!!
Review Number 1 - I called after hours. Over the phone they told me the charge for their service. Ryan (I called him Brian) arrived on time, cleaned the utility room drain that leads to the main drain. Completed in just under one hour. I will never rent a snake from the hardware store again.Review Number 2 - Three years later I needed them again for slow drain. He worked efficiently, covered my things to keep them clean and was out in less than an hour. No one wants to pay a plumber but he did it much better than I could have.
If you call these guys. Request chad to come out. I promise you will not regret it!!! This dude is amazing he is the sole reason i call this company for plumbing issue. He is a master at what he does and has amazing customer service. This guy deserves a raise!!!. I will continue to use major drain as long as chad works here. Major asset to the company. He has been to my house 2 times in 2 years and he is the absolute best at his trade!
Mark Borngrebe
4 years ago
I'm very satisfied with Major Drain. I called them in the afternoon and was able to get an appointment at 9 AM the next day. They were very knowledgeable and fixed the drain problem within 30-45 minutes. I recommend Major Drain if you have any drain or plumbing problems.
Back in 2017 I had drainage issues and the guys from Major Drain took care of everything professionally and efficiently! I will always call them for plumbing and I will always recommend them to anyone else in need of plumbing work.
Thank you Major Drain! We have a small business in an older building. Our toilets are set back to back with a wall between and they were both backing up. Justin came and took great care of us! I called on a Tuesday morning and he was there at 4pm the exact time he said he would be and had things flowing freely before the end of the day! Thank you!!!
Mike Wiggins
10 months ago
Sean was able to assist with troubleshooting the issues, working around obstacles and getting the job done. Fabulous guy, did an amazing job and was able to find humor in an unfortunate situation. 🐿
Lonchera El Milagro
6 years ago
We called on a Saturday and tr
Hey got a plumber out to us within an hour. The plumber was professional and nice. He explained things to us and explained what he was doing. He was able go fix out issue within an hour. They were resonalbaly priced.
Tech called when he was on his way at the appt. time given. Checked several things before clearing the drain out. Was quick, professional, not as costly and answered all other questions I had. We definitely will use this service again. Thank you.
Good service, thanks guys!!
Very happy with the tech and pricing
Very responsive and quick service. They were on time and efficient. Corrected the problem which was a blocked sewer line and everything has worked well since.
I had Major Drain come out and fix some water that was backing up into the basement. They were there quickly and were very informative on all the issues that were going on. They fixed the problem and were very nice and easy to work with.
I'm normally a do it yourself type when it comes to most home repairs and services, however suspecting the main drain line had a clog, I decided to leave it to the pros this time around. After browsing through reviews, Major Drain looked like the best company around and I have no regrets about making that decision now. They were on site slightly earlier than the quoted hour window which was a pleasant surprise having dealt mostly with cable companies and their large blocks previously. All in all, it took right about an hour between ensuring it was the main drain line, snaking the line, and cleaning up. I was notified of the cause, prevention measures, and what to expect if follow up past the 90 guarantee was needed. Everything about the service was great and I won't hesitate to call again in the future if I need anything again!
Michael Eells
8 months ago
John and Tyrone were great.
Didn’t try to upsell me or act like there was another problem guys were professional, courteous in and out. Great employees to have. Thank you again.
Renay Loyselle
4 years ago
Ben Stallings
2 years ago
The plumber arrived punctually and did the work quickly and effectively. However, he did not wear a mask in my home during the pandemic, nor did he offer to, and he did not appear to have a mask with him. I felt that the charge was high for only about 15 minutes' work.
I've used Major Drain several times over the past couple of years, for jobs ranging from clogged drains to major renovations. They are always on time and on budget, and their staff is GREAT to work with!
Was given this company's name after our sewer line backed up in our house. They were extremely professional all the way. We needed a second opinion about our sewer line and they came trough. Gave them the job and it was done on time as they said and we are very satisfied with their work. Would recommend and have recommended them to friends, family and neighbors. Thanks!!!!
Brad, Josh and Quentin arrived on time for a floor drain repair. They broke out and removed the old one, confirmed it was the drain/trap that was leaking and that the pipe was in good condition. Drain replaced, floor patched and everything put back exactly as it was prior. They were super polite, friendly, answered all my questions and didn't mind me watching them work. Their price was one-tenth, yes ONE-TENTH the quote of another plumbing company. These guys are my first and only plumber to call from now on.
We had a great experience with Major Drain. Roto Rooter canceled on us 4 times, and a different plumber told us we would have to tear out tile to fix the leak on our shower handle. Major Drain fixed the problem quickly without tearing out any tile. The person who came out was very knowledgeable and professional. Also- super affordable! We will definitely use Major Drain again!
Rebecca Walters
a year ago
The guys waited for me to get back from an appointment, were professional and fast. One of the guys even fixed my kitchen sink faucet as an extra bonus! Great job overall!
I love these guys, I've been using them for maybe 5yrs. Total pros...
I called Major Drain because a family member, who is a plumber, recommended them. My basement drain backed up, and I needed someone quick. They were here in 2 hours. They identified the problem quick, and didn't charge me a ton. They were courteous and showed genuine concern for my situation.
Best value for your money. They are always professional and walk you through every aspect of a repair so you understand what they’re doing and why it’s done.
faith fitzpatrick
3 years ago
Very disappointed at the guy that came out, my husband asked him to go through the main drain like the other guy did a year and a half ago and this guy acted like he didn't want to be here and hurried through his job and I still have a clogged drain and no money to call another plumber. My husband is laid off of work and I am not working. So I wasted money on on something that did not get done properly. Have no idea what we are going to do now. Thanks for nothing major drain. Very disappointed and didn't even leave a receipt! Was only here less than an half hour. Like I said he acted like he didn't want to be here and hurried through the job and wouldn't go through the main drain like we asked. I most certainly will not recommend this company at all. Very dissatisfied customer!
Was able to fix my issue quickly. Pleased with the service.
Major Drain was very responsive and worked very quickly to solve two issues that I was having. I appreciate how easy the whole process was,from making an appointment to having solutions to both of plumbing problems.Ryan also explained to me what potential issues could arise and so I feel informed and prepared. I thought the pricing was fair and I will be using them again in the future.
Sara Pritchard
a year ago
Wonderful experience! I have been recommending them to people that don't even need service! We have tree roots in our drain pipes that need to be cleaned out occasionally. Two other companies came out and misdiagnosed the problem. One even threw up his hands and said I don't deal with these issues anymore!. They always arrive within an hour or so and don't mess around!
Great guys. Found and fixed problem quickly. Will definitely use them again!
Nikki Smith Martinez
2 years ago
We moved to a new home and had a couple issues with plumbing. In the spring we had to have the main sewer line fixed and it was a stressful time. We had 2 other companies come out and one was super pushy with sales, the other was unorganized and not knowledgeable. We called Major Drain as a recommendation from a friend who is a commercial plumber. Major Drain was fantastic. They have always been professional, knowledgeable, prompt and honest. Working with their office staff is fantastic too. We just had them out again for something minor and they didn't overcharge and the plumber was great, patient and even provided tips for care of our plumbing.The office was responsive and emailed me the invoice early the next day. We will always use Major Drain and suggest you do too.
leann stevenson
4 years ago
Fast and affordable!! Very friendly also
From Jane who answered the phone to Ryan, Sean and one other plumber that performed the work, I was very satisfied with their professionalism and service. They've earned my business. Highly recommend this company.
Matthew Williams
a year ago
The company responded quickly to solve our backed up kitchen drain. The tech/plumber that responded was professional and took the time to make sure the drain was thoroughly cleared. He also made sure to clean up after the work was completed. I would recommend the use of this company based on the experience I had.
Repairman diagnosed the problem and made the repair. The problem was
not as complicated and extensive as we thought. We needed an expert!!!
Very quick resolution and an eminently fair price! Thanks!
I used them on a rental house I own. They set up the time with the tenant got everything taken care of and all I had to do was pay the bill.
Major Drain service was excellent. They went over and above. They were very informative and shared their knowledge on the level that I could understand.
Matthew Schworer
6 years ago
Major Drain was great to work with. Shawn was able to camera our connection to an older sewer line. They were able to coordinate their appointment with city inspector so we could pass inspection.
Thank you for being responsive to our urgent needs ! Margaret Sherman
Was here on time, got right to work, and seemed to know what he was doing. He is a very pleasant man. Draining better than ever.
The technician from Major Drain showed up sooner than anticipated. He was friendly and explained the different issues that could be causing the back up. He asked out the main sewer line and there have been no toilet back ups when I run my washer. Way to go!JReisis
John Ferguson
4 years ago
Major Drain is quick to respond and offers excellent quality of service. I have been using them on my rental properties for years for both drain clearing as well as general plumbing repair. I couldn't be happier with this company.
Kameron Brooks
3 years ago
I have called Major Drain 6to 7 different occasions. They are always courteous and professional. They do a great job. Thank you, Major Drain.
Kristin Larson
6 years ago
I had trouble with a toilet in a house I had just purchased. Major Drain came out to check if the problem was with the toilet or the pipes, and when they discovered it was the old toilet, they didn't charge for that visit, and said they'd come to install any toilet I purchased. I found a toilet I liked, gave them a call and they were out the next day to install it and take away the old one.I really appreciated the break on the first visit, and I'll use them for any future plumbing problems that come up.
Brad Matheson
3 years ago
Our tech was Ryan and he was professional, knowledgeable and amicable. He got the job done in the time he said he would and was very respectful of our home. The rest of the support team around him was great too. I would recommend them for any plumbing work you need.
Cameron McCormick
4 years ago
My water main was leaking and my front yard was starting to have standing water. Major Drain was able to fit me in within a couple days, the cost was reasonable for the amount of work they had to do. They were able to fix the problem while only disturbing a small part of my front yard. I do not give people five stars very often, but I would highly recommend Major Drain.
Mike Tangeman
6 years ago
These guys did great work and saved me over 7k vs Burton who was trying to get me to completely replace my sewer drain that just had roots in it. Burton also wanted almost 2k to jet it and these guys did it for under 700. Took almost 3hrs since they were pretty clogged up and is 145 feet out to the main. Very up front about pricing and even sent before and after videos of drain. Would recommend everytime.
I called Major Drain on a Sunday afternoon because sewage backed up in the basement. Chad showed up within an hour cleared the pipe clog and was on his way in about an hour. He was professional, efficient, personable and the bill was LESS than I expected! Major Drain is my Go-To for plumbing needs now!
Alexander Lovett
2 years ago
Plumber came same day as the problem occurred. Gave good explanations about the problem and what was being done to fix it. Also explained next steps and required maintenance
Highly recommend this company. The gentleman called me, said they were running ahead of schedule and could he head to my house. He was professional and didn't try to upsale me anything. I was worried that the problem was the main line. He checked some things and said it was just my kitchen sink. Their pricing is posted on their website, so you know ahead of time what it's going to cost. I will definitely call this company again!
I will definitely work with Major Drain again. They were quick to respond and reasonably priced. The technician, Shawn Nelson, was knowledgeable, friendly, and professional. Thanks so much!
Honest and Professional. They explained what was done, why it was done and things to consider in the future. this company lives up to it's rating on google. Will use again. Thank you
Thomas Miller
2 months ago
I called to have a gas line installed and explained it was for an outside grill and needed to run approximately 7 to 10 feet with a shut off. This job ended up costing me $540. Of that $300 was labor. The job took approximately 30 - 40 minutes to complete. The majority of the labor charge was for a supply run. They came completely unprepared to do this job. I understand they might not know exactly what would be needed but I would expect given the explanation of the job a certified plumber would be able to bring enough supply options to complete the job. I also had to move the gas line because it was installed in the wrong area and complete the job myself. I showed the quick connect to the plumbers when they first arrived and when I went to install it I found I needed more pieces to get it to connect. The markup on materials was also outrageous. A 25 foot length of 1/2 Proflex gas line retails at $51.68 at Menards. I paid $137 for 15 feet. The termination fitting was also marked up nearly 4 times. I thought the plumbers were nice and kind, but the quality of the work would be a three star job and the value is a zero.
Sara Dietrich
4 years ago
I would highly recommend Major Drain to ANYONE that has a drain problem. The twogentlemen that came to my house where very polite and knew exactly what to do...they were in and out in the approximate time they said it would take...my drain problem wasprobably taken care of and they left NO mess..AGAIN thank you so much and I againHIGHLY RECOMMEND MAJOR DRAIN.This is the second time I had to use Major Drain for a different problemand again I was TOTALLY satisfied with the service.. The two gentlemenfixed the problem and left no trace that they were even there...Great jobdone and all is working just great..I highly recommend Major Drain andI have my family and friends....Thank You againfixed and
great service thanks for coming out sooner then expected 100 thumps up will use in future again
Nancy Brightwell
2 months ago
Explained things thoroughly.
Buddy's Manager
a year ago
They were on time and very professional. they got the job done and made sure there was nothing else we needed before leaving. i would recommend them to anyone with any issues. also the price was way below what we were quoted from other companies.
korinne krause
a year ago
Major drain is amazing. I have worked with several plumbers and this company is the best I have ever worked with. Matt and Brian are both very knowledgable, honest, professional and prompt.
Jason Andersen
7 months ago
We had a burbling drain and called Major Drain on the recommendation of our plumber. They were able to come out the same day and take care of our problem. Chad was our technician and did a fantastic job. Excellent service! Their card is stuck on our refrigerator to (hopefully not) be used in the future.
Janice Mccall
3 years ago
I was unfortunate enough to need the services of Major Drain recently, I doubt anyone is excited at the idea of needing a plumber. I utilized their emergency drain service as well as a scheduled visit from a master plumber and subsequent plumbing services. The additional visits were due to my house being old and in need of some TLC, not due to any fault on the side of Major Drain.Everyone I spoke to and worked with was helpful, professional, and the work was done very cleanly and with consideration to the surroundings. I cannot sing the praises enough of everyone from the scheduling office to those who came out to work. Major Drain will be my first call for any future work I need (though I hope it will not be soon), they showed me they are consistent in providing great service which made a stressful situation easier to deal with (especially Brad, thank you very much!).
Bette Himmelein
3 years ago
Justin showed up as promised. He was very personable, answered our questions, and did a really great job & had our sink unblocked within an hour. We had a different company the day before & it was really bad. the technician simply ignored when we would ask a question. When he did answeer a comment, he was rude. After 1 1/2 hours of noise, said he couldn't fix it & left. I would call Major Drain any day
We were quoted at nearly four thousand at another company; Major Drain fixed our plumbing for $198.
We will NEVER go to another plumber!
I'm fairly handy around home. I've been in the construction industry for nearly 30 years. After a sewer clog today, I figured I'd give it a go myself. After a couple of hours with a snake, I realized it was a bigger job than I could handle on my own. So, I called these guys. Now, I don't usually leave reviews, but they did an awesome job! They were here within 20 minutes of calling and 20 minutes later, they were done. I paid $107 which I thought was a bargain. I recommend them and will use them again if the need arises.
Shawn was great, got to my house early on a Sunday. Did a main line clean out, great price and no weekend fee. Would highly recommend!
A routine drain cleaning became a nightmare. The technician was unable to hit the clog with their professional equipment. They broke a drain pipe in my wall cavity trying to reach the clog. This break caused waste water to go into the wall cavity and down into my basement. Major Drain sent another crew out three days later to repair the pipe that the original technician damaged. For three days I was unable to use any sinks in my home. After cutting into my wall, they were able to fix the pipe that they initially broke and then clear the drain clog. At the end I was charged for the material to fix the pipe that they broke and the labor for both days of technicians. The calm and professional demeanor of the technicians was appreciated, but the initial performance and lack of responsibility was not acceptable.
richard sklenar
6 months ago
Technician told me what to look for next time water heater malfunction occurs.
Fast and friendly service. There was no additional charge for a weekend service call. I will definitely use them in the future for all plumbing services.
I had a kitchen sink back up and called Major Drain and Justin was here within the hour, on a Saturday no less. Just this past Saturday to be exact. They do the work for a reasonable price and don't spend time trying to sell you thousands of dollars of repairs to fatten their pockets. I woke up to my main line backing up into my laundry room this morning and guess who I called. Major Drain. I will never call any other company again for plumbing problems. Well John came today and cleared out the main line. I wish I could give more than 5 stars. Justin and John were friendly and did a great job.
Had to have a dig out of kitchen pipe that broke. Devon and Steve came out to do the job. Both of these individuals were very respectful of my home and also of me and all my questions. They did what needed to be done and cleaned up leaving no mess. The folks at major drain are very professional and can’t say enough about the business. The best experience from the telephone call to the lady who takes the calls to the individuals that come out to do the work. The prices are not bad compared to other plumbers in the area. Major drain is the way to go! Steve, Devon, and Justin what more can I say but thank you and job well done!
I have had to call Major Drain several times and they are always very prompt and do great work! Plus they are reasonably priced.
Vinnie Oliver
2 years ago
My kitchen sink pipe broke and they came in and it was fixed with this hour. Great work.
Tax monies came, time to fix the things that have been bothering us for the last year or so. Put in a new Kitchen faucet, rebuilt the main toilet (it is very nice now), clean 4 drains that have been slow, super slow.Brad and Cody were the Plumber and apprentice. Both are great and we wish Cody all the luck in the world in learning the plumbing trade. Shawn is our drain guy, who is a wizard with the snake and got water flowing out of the house.BTW, they brought their own booties to wear over their shoes in the house. Since my spouse is from Korea, we have never worn shoes in the house in the 45 years we have been together. And for that, Major Drain will always be the one stop source we will always call. They also cleaned up the messes made too.All 3 made her happy and when she is happy, we are all happy.UPDATE - 2 weeks later from above - Had these folks back out to change the bathroom sink faucet. Fantastic. Our plumber this time is the son of Brad who fixed a bunch of things a few weeks ago! One can tell the acorn did not fall far from the oak tree. Jason did a very good job as did his helper Gabe.As always, 10 out of 10.
They have freed up our drains at all 3 of our daycares and are very reasonable cost and very quick and their work.
Highly recommend them for your plumbing issues.
Arrived on time and cleaned the main line is less than an hour. Great attitude and didn't try and extend the work time. We haven't had an issue since they were at our home but it hasn't been more than a few days so we will see. Also, was given a 90 day guarantee. I would recommend.
Justene Ruckman
5 months ago
This is the 2nd time they have came out . Not only are they prompt but early! The main pipe was backed up this time. They are always reasonably priced, professional, polite, answer, and explain all questions. I am going to recommend them to everyone I know!
Joyce Nielsen
6 years ago
I give them 5 stars. I have used them several times for several issues. From the office staff to the guys that come out, they are all great! I appreciate their promptness and their affordability. I am a busy person and they make my life easier!!! I always recommend them!
Craig M Navickas
5 years ago
Call Major Drain, your wallet and dignity will thank you. They have the most reliable, hard-working, non-commissioned plumbers out there. Major Drain is where all of the honest plumbers have left other dishonest companies, and have come together. Ryan with Major Drain saved me over $5,800 in unnecessary repairs to rip out my driveway and repair my supposedly collapsed clay main sewer line that another local company insisted that I needed. I was 18 hours away from having my driveway ripped up, before Major Drain gave me a second opinion. Turned out just to be built up roots, not a broken drain tile; and I have video to prove it. Sure it may need to be maintained and cleared ever year or so, yes, but we live in a tree-filled Omaha neighborhood, what do you expect. I will (insistently) recommend Major Drain to everyone who needs plumbing work of any size in Omaha. Thank you!
They were fast and friendly. Will use them in the future.
James Fitzgerald
10 months ago
Would recommend
Have use others but prefer their service
Carrie VanSchoiack
6 years ago
We have used Major Drain several times... first time was for a lower level floor drain ..thought they got it unclogged.. it backed up again within a month they came back out free of charge and got it done. Then just recently they came out on a sunday morning within an hour of my call to take care of a shower drain. We have used other companies in the past and was way over charged... Major Drain is very reasonable and their workers are very courteous and professional. I will always use them and i recommend them to family friends!
Rebecca Freer
4 years ago
I've used Major Drain at not only my house, but now at my mom's house to snake out the main house drain. Not only are they reasonably priced, but they are quick and very friendly. I would highly recommend them to anyone!
These were my go-to guys for quite a while. We had several poor experiences in a row and have ended up moving on to different companies. Partial fixes (replacing only one of two leaky cartridges), sending the wrong guy out (I don't snake...Then what are you doing here), and charging me an hour time for a guy to go to the hardware store to buy really standard parts were some of my complaints.Always very friendly people, but we just couldn't continue with the problems we were having.
I only use major drain for my plumbing needs! Brent and his team are responsive, honest and provide quality work
Siearra Sheriff
2 years ago
I called several companies in a 24 hour span and no one got back to me. When I called Major Drain they answered right away and were able to come out later that day. The gentleman was prompt, kind, and professional. I thought it would cost much more than it did and I appreciated the fair price. Will recommend and will use in the future if another problem arises.
Christina Repair
4 years ago
Great work and friendly people
Elizabeth Barney
3 years ago
I was very pleased with the company. They were able to get right out with little wait. Their prices are much more reasonable than other big name companies in Omaha and they didn't try to suggest unnecessary things to jack up the cost. I will be calling them again for future services.
Wendy Townley
3 years ago
I've used Major Drain for plumbing problems large and small. They deliver outstanding customer service and solid work each and every time. Can't recommend them enough!
Marilou Jasnoch
6 months ago
Excellent experience from beginning to end! The scheduler was polite, professional, and helpful; the technicians were on time, they clearly explained the situation & answered my questions; they got right to work, and completed the job successfully. Closing out the transaction was easy and the paid invoice arrived the next day; AND the price was quite reasonable!!
Our problem was worse when he left than when he came.
Amy Roccaforte
3 years ago
Major Drain showed up on time, they were honest, and did a great job for me. I highly recommend Major Drain!
Excellent service at competitive prices. Highly recommend.
Margret Sexton
2 years ago
Very happy with great service from Major Drain & recommend them highly.
Lacey Konecny
4 years ago
We just had to have our main line that is 10+ feet under our driveway repaired. Major Drain not only quoted us a competitive rate, they were fast to schedule, professional and did a great job installing two driveway clean outs and making sure they were level for the concrete work. I would recommend them and use them again!!
I've had Major Drain out twice for a clogged bathtub and they have always been on-time, communicative, worked efficiently and very friendly. Plus, the price and hours are great! They will always be the ones I call when a problem arises and will refer them when someone is in need. THANK YOU!Update: I've used Major Drain four times now and they are absolutely amazing. We had a back up not too long ago and the guy was so patient and got it resolved even though he was here for 6 hours! Once again - thank you!
William Raffloer
4 years ago
We are extremely satisfied with the excellent expert service and installation of a much needed gas line. Sean was amiable and professional and gave us some much needed advice and helped us save some money inthe process,. I highly recommend this set give and team.
We called Major Drain in the morning and they were there by 2:00pm on the same day. They took care of our needs and were very reasonably priced. The tech was thorough, personable, professional and informative. We will use them again. I would highly recommend them.
They are very professional and explain everything they are doing so you can understand. They also work very efficient.
I had tree roots clogging my main sewer line. It happens every 2 or 3 years, and I've lived in my house long enough to know what it is. It's sudden, and when it happens, I need a plumber to open that line ASAP. In the past, I've kind of gone with whoever was available. One time, it was even Major Drain. This time, based on the great reviews, I tried MD again, first thing in the morning. Had to leave a message... but they returned my call less than an hour later, and had a tech at my house by mid-day. Then came the up-front pricing. I figured it was a pretty basic procedure; should take about an hour. And it did, and I was only charged for the hour. The guy did not mess around to drive up the price. And he offered to up-sell, but it was a simple discussion rather than a sales pitch. I was amazed at only being charged for what I needed and actually getting it done. By comparison, I had Burton out last time; they had shiny new trucks and glossy folders with brochures and acted all clean and professional... with a coupon and an additional charge, it was a little more than MD, okay, but it was a bare minimum. The Major Drain guy STARTED OUT by doing what Burton wanted an EXTRA $200 to do! That blew my mind! MD has a bunch of 5-star reviews... now I know why, and they have one more.
Justin Preister
5 years ago
We've used them a couple of times and the experience is always great. They were out today and had my problem fixed within half an hour. The tech was prompt, friendly and thorough. I would recommend them to anyone who needs a drain unclogged.
Aaron Consalvi
4 years ago
We were selling a house and a couple days before closing, we had a pipe break in the basement. We originally called Burton Plumbing but they made a mistake and scheduled our appointment for the wrong day. This put us on a bad spot. We immediately called Major Drain and they were able to come out in less than 24 hours. When getting here, I was surprised at how kind, professional and helpful they were. They fixed the pipe really quick. I was even more surprised with how much it cost. It was definely fair and affordable. Thank you Major Drain for helping us get through a tough situation and thank you for running an honest business!
Matthew Lauritsen
7 years ago
I called Major Drain with an issue that they could have easily came out and charged me for. Instead they offered to help me over the phone for free after hearing what the issue was. Brent was genuinely helpful and professional.
This company is GREAT!!! The team was professional, patient with answering questions and prompt. The mess was cleaned up when they were done. I HIGHLY RECOMMEND MAJOR DRAIN!!!! Keep up the good work!!!!!
Fast, straight-forward and transparent with pricing. Worked efficiently and was in and out of there in no time. We called at 9:00am with a clogged kitchen drain and they were there an hour later fixing the thing. Highly recommend Major Drain.
Andrew Anderson
4 years ago
Fair pricing and great to work with.
We had company in town and at 7pm on a Saturday night our drain was completely backed up. John was here at 8pm and fixed our issue with ease. He was extremely professional, highly knowledgeable, and extremely affordable. We could not recommend them more!! Such a lifesaver!
Just about every drain in our house was backed up and Major Drain got it all back to 100% operational. The tech was very nice and professional especially given what he had to do to get our pipes cleared.
Service was prompt, friendly and effective
Michael Koenig
3 years ago
Came on time and made sure everything was running properly before leaving. Price was as quoted.
Efficient, professional inspection of my sewer lines from house to street. Very impressed, will definitely use again!
Earl Fastnacht
a year ago
Chad service man called me an hour early on a Sunday which was great. He done a wonderful job I couldn't have a better experience with him!!! I will definitely use Major drain for any plumbing issues I may have and will recommend them to all my friends and family!!!! THANK YOU SO MUCH CHAD FOR THE AMAZING JOB!!!!!
Came in timely manner. Talked us through steps.
It took 2 hours to install a new water line valve for my reftigerator The plumber did not have the proper eauipment to start the job and had to leave to get the part he installed the valve and next day it leaked. same plumber came out to fix the problem 3 days later and this time he had the appropriate equpment and parts and this time it took less than 30 minutes had he done this the first time it would not have leaked and I would not have been charged for a 2 hour $300 dollar job I feel I was overcharged and will not use Major Drain again
Denny and Joan Connor
3 years ago
Had a major back-up in our kitchen sink - making the sink, garbage disposal and dishwasher unusable. Called at 8 A.M. - said they could have someone out between 2:30 - 3:30 that day. About 9:45 we had a call, the tech had a couple of cancellations and could he come in about 15 minutes. Once on sight and a quick examination of our pipes and the clog, he started work. We over 35 feet down the drain - cleared the clog and stuck around to make sure water flowed smoothly. He also make a couple of adjustments on our faucets. Total time was about 35 minutes. He did a careful job of making sure everything was clean - which we appreciate very much. Thanks!
Timely and professional service
Margaret Sweany
a year ago
These guys are punctual, faster than Jimmy John’s and reasonably priced. Thanks for expelling the demon from our floor drain, I was tired of seeing that guy flood out every time I did laundry. Highly recommend!
kathy caito
11 months ago
They are on time. They are polite and courteous. They get the job done for a reasonable price. Will use them again and recommend them to anyone. Thanks.
David Slaughter
2 years ago
Great company, tech was on time, knowledgeable and super professional. I recommend Major Drain to anyone needing their services.
Chad was our technician... This guy is better than I can simply post in a simple comment or two here. He was so friendly genuine and down to earth and answered all of our questions and took care of our problems which were on a Sunday evening no less. Chad really made an impression on us and matter of fact the whole company was the most professional and down to earth plumbing service I've ever encountered. I've used different plumbing services for the businesses I've ran and never had one as good as these guys. Honest and professional as it gets!
They came on time, friendly, quick and DID NOT charge extra for a Saturday appointment. I have used this company before and was very happy, and used them again. Would recommend to anyone
We wanted to have our main water shut off valve replaced. the team showed up and had trouble finding the street shut off. They then came in and said they couldn’t get a hold of the utilities company and that I would need to call and dig up the shut off myself and then have them come back out. They then reversed course when the utility company Called back. They then had trouble finding it and then wanted to leave. I had to ask them to keep digging. They found it 6 inches deeper than expected. Overall, I felt as though I had to beg them to do the job I hired them to do. I don’t know what standard protocol is but I felt like they should have contacted MUD before coming to my home. They knew the services they were going to be asked to perform. Quality of the actual work seems fine but I don’t feel like I should have had to fight so hard to get the work done.
Major Drain did a fabulous job clearing a bad clog. Another national company (who left me hurtin') had been out the day before. The other company wanted to charge me $700, made a big mess, never cleared the clog, and said I might have a broken pipe under my basement floor. Major Drain came the next day (John was our tech) and had everything cleared in a couple hours. Major Drain explained what the other company did wrong. THANK YOU MAJOR DRAIN. I'll never call anyone else!!
We have used Major Drain in the past they are very knowledgeable and very personable. They do everything possible to accommodate you and your schedule. They rates are very reasonable and I love the honesty. They don't try gauge you on prices. I recommend them to my friends and family . They are out of Omaha but the drove to Fremont to help us in our time of need and fixed our problem. I highly recommend them you will be very happy with there service. Thank you Major Drain. Merry Christmas to you all
Roger from Major Drain was on time, professional, and did a great job on my kitchen faucet repair.
Extremely friendly, professional, and to the point! Will be my number 1 call from now on!
Called the company, and they came out the same day. The technician, Chad, went right to work and worked quickly to finish the project within the time frame that I had budgeted. I will use this company again for my future plumbing problems. Very satisfied with the cost and quality of service!
Genevieve Moravek
4 years ago
Great service, the plumber was early which was lovely and did it in a timely manner which is also wonderful! Super friendly and nice!
I had to have a hot water heater replaced. I called Major Drain and they could get my unit installed the next day. I had the pleasure of working with Shawn. He was great, very cordial, friendly, and had great communication. We had a slight hiccup with the delivery of the correct unit at first, but they corrected it immediately and his experience showed through. I would highly recommend them for your plumbing needs. I have used them in the past for drain clearings and now the hot water heater.
Roger @ Major Drain is friendly and professional. The prices are listed on the website, very up front! I was able to estimate how much it would cost before he even came out, and it was even 10 bucks cheaper than I thought! Would definitely recommend!
I called with sewer issues, replacing a main. They came out, scoped/ran a camera through the line. They charged for the camera work. This was on a Friday, they called first thing Monday and I was hoping for a bid. However, they said the issue was too complex with my house being 130 years old, lots of utilities in the way and lots of concrete that would need to be replaced. I really appreciate the honesty and the help talking through the issue with me. They gave a full refund without me asking for the camera scoping and provided a referral to another company. The honestly and prompt call backs was awesome, wish I could have worked with them.
John Mitchell
6 years ago
They came out the same day I called. Rep worked hard, was respectful, and gave us good advice. My drain flows very well now.
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