Big Birge Plumbing

Wonderful service. Great response time and even rearranged their daily schedule to see me the same day as I called. Tim came out right at the time we scheduled and found the part we needed for my old houses shower out of the two that were in town. He picked it up on his way home and the next day James was there to get the repair made in quick time. Everything works perfectly again, looks clean and neat with fantastic soldering I should add. Thank you for everything and I would definitely recommend you for anyone that finds themselves in a bind.

Our first experience with Big Birge was fantastic. From the moment we realized we had a plumbing leak, we had excellent communication with office personnel (Tonya) and were immediately informed of how we were going to fix the problem when our plumber Dennis arrived. We were worried that we wouldn't get a plumber to come out the same day--- that wasn't a problem and from the moment we called, Tonya assured us that Big Birge would be there. Dennis was available later in the day and even showed up early to our appointment. He was very knowledgeable. Exactly what we needed to help us fix our leaking pipe. Dennis also let me do a couple of things before shutting off water and had patience with my 7 year old looking on. We could tell that this was a family company that valued working with other local families.

Carson and Cameron were both very professional and easy going. There wasn’t a lot of space to dig the trench we needed and when there was issues, Brad was contacted and he came to finish off the rest, due to the area being a tricky one. Not only did they get the job done, they did it with a few hurdles being thrown in their way. I will only use Big Birge going forward and I will recommend them to anyone. I almost forgot Tonya, which would’ve been a shame!! She made all communication go smoothly and was a great contact when questions arose. Thank you all!!!! Amazing job done by all of you!

This service team is fast and amazing! Communication was spot on and the job was handled quicker than o ever could have hoped. I highly recommend this business when you’re seeking a quality pluming company

Quick service for a reasonable price.

We discovered a pipe leaking in the basement on Dec 23rd... just in time to interrupt all the Christmas wrapping and presents I was trying to hide from the kids! Uggh!! Birge plumbing had someone out to our house within 2 hrs, even though they were already very busy. We are so thankful for their quick response and successful fix of the problem.

Outstanding customer service!!!! Professional, knowledgeable, timely, clean, and reasonable. Couldn't ask for a better experience. Gave us a time estimate of when the tech would be out and got a call 20 minutes ahead of when they arrived. We won't hesitate to call them again if something happens. Thank you Big Birge!!!!

Big Birge installed a tank-less water heater for me 6 months ago. It was worth every penny! Would recommend it to everyone that is looking never to take a cold shower again or have a deep soaking tub. Best investment I made in a long time!! This company responded quickly to my request of a bid and was very professional throughout the entire installation process. They talked with me about all the pros and cons and then coached me on the use and service of the new equipment. They have also done some work for me on a bathroom renovation. I have found my plumber for life.

This is the second time we have had the honor of working with Big Birge Plumbing. We have a 3 month old and the hot water heater went out. Not only were they a man short that day but went above and beyond to care for our most precious treasure. The wife and I would be alright but they saw the need and met it with our kiddo. No other plumbing company necessary in our home. They have become more than just a business to us.

They fit us in right away and very professional and they fixed our faucet without needing to replace it. We will call them again in the future.

They charge you to give you an estimate. Basically, before they even do anything. How can you charge anyone before you do any job?! We, the customers, should make them to get rid of habits like this. I'm sorry, but this is a rip-off.

Our sump pump failed and we woke up to a flooded basement. I called Big Birge on the advise of my insurance agent. Such a great company. They rearranged the schedule to get out that morning since we were expecting more rain in the afternoon. Great service and great prices. So glad I found them as they are my go to for plumbing now.

This company is very well ran and professional! In the past few months, I had them install a new water heater, then a new garbage disposal. Their crew is very efficient and professional. In the past I have used other plumbing services and never have had such a positive experience.

Service tech was a nice enough guy, but I felt like I was being taken advantage of when billing came. Service call is $59 to look and tell me what is needed. He looked at my sump pump and with me there called the manufacturer. I guess that call was going to make the interaction $108. When I asked about the difference in rate he said he made a phone call so he did something (5 minute call with me). I stated that on the phone the rep said nothing would be done without my authorization. He then took the fee back down to the service call rate. I'm glad he did the right thing and changed it to the $59. I don't think I should have to fight for that. Outside of that he was very professional, kind, and gave me an honest estimate to replace the whole pump. My advice is to take surprises out of the equation. I don't mind paying what you are worth, but if a 5 min phone call is going to cost me an extra $50 then let me know so I can decide what to do.

James was great. Looked at all possibilities of the leak and provided his recommended solutions. Hope this takes care of it.

I can’t speak highly enough about Big Birge Plumbing! They were so awesome! They got our water heater up and working for us. Quick service, polite, clean, & easy to schedule! Will definitely recommend and use them again!

Dennis is efficient and professional - thanks, as always.

Good service with reasonable price. I highly recommend Big Birge plumbing.

They are very responsive and do great work. Tim was great! I will only use Big Birge from now on.

I messaged Big Birge near the end of the day to come check out my sprinkler system, for what appeared to be several leaks. James came out first thing in the morning the next day. He was fantastic. Friendly, checked everything thoroughly, identified the problem which was thankfully less severe than I thought, and got it all fixed up right away and for a reasonable price. I would highly recommend James and Big Birge to anyone looking for a plumber. I’ll definitely be calling them next time we have a problem.

I can not recommend these guys enough. I called and spoke to Brad on the phone to get a quote for replacing a washer hookup and moving a water line for my new fridge. He got out there within a day or two to actually get us the quote, then scheduled one of his guys to actually perform the work just a few days after that.

Carlos (the guy that did the work) was awesome. He offered to wear booties on his shoes even though our house is completely demolished for a remodel right now. He got the work done quickly, it looks great, and he didn't leave a mess when he was done. Best of all, it ended up costing less than what we thought it was going to cost.

Seriously, stop wasting time with Burton or whoever else – call Big Birge. They're fantastic.

They did a great job identifying and clearing a complicated sewer drain issue. Plumbers that showed up were very professional, I will definitely call them again.

Called Birge because my water bills were very high....they were able to work me in same morning that I called-Jacob was very professional and personsble-highly recommend

Sum it up with fast, friendly, and professional.

Needed help quickly, plumber was polite and efficient. Hopefully I won't need their help for some time! 😂 Thanks!

Tons of experience. Trustworthy.

Had a problem with the water heater and they did all they could to try and fix, when that didn't work was able to get it replaced quickly and meeting time restraints.

Always great to have Dennis in our facility. Knowledgeable person.

Had Big Birge come out and complete a decent amount of work (two toilets, water heater, add water softener, shower and outside faucet repair). They were great to work with and very responsive. One complaint was that the crew that completed the job did not read the order/estimate to know what toilets to swap out and my wife had to leave work to show them. Regardless, they did a great job on everything and we definitely threw some things at them that they were able accommodate. Highly recommend.

Above and beyond what we would have ever expected.

They deserve 5 stars. Tim was wonderful!!! How often can you say you enjoyed having a plumber in your home? The service was perfect.

I loved using Big Birge Plumbing. They were timely and professional.
We have used them for unplugging a drain to moving the laundry upstairs. The art of their plumbing they put in was AMAZING! Probably my favorite part is getting a picture/bio of who is coming to my house before hand. It really puts me at ease.

Great people with even better morals!

Very professional and honest. Great communication about appointment times and expectations. I would strongly recommend Big Birge for all plumbing projects!

I had a few different issues at my house ranging from a broken valve on a water line, to rattling pipes...My Service was outstanding! Tim Elliot explained and showed me everything that was wrong and fixed everything, explaining the whole process. I highly recommend Big Birge Plumbing!!!

We’ve used Big Birge many times and absolutely love the work they do time and time again! They are super knowledgeable and explain everything very well! We will continue to use them for all of our plumbing needs! Fantastic company and fantastic crew members!!

I needed to have the water lines and drain moved in a bathroom to accommodate a new vanity. I really appreciate the speed with which the entire project was done - from getting a bid, to scheduling the job, to having the work complete. Couldn't have met nicer guys to work with!

They helped us put in two bathrooms in our house and they made it a fair and not stressful process. The estimate was reasonable and the communication is what won me over. They got back to me right away and kept me in the loop. Also, answered every question I threw at them.The finished product was perfect. 5 stars from me.

We needed a bathroom in the bases and they did an awesome job. The guys where up front, honest and did a great job. It seemed that it was not just a job for them, but about pride in the work. I will use them again.

Thank you for the response and getting this resolved.

There was a leak and Big Birge Plumbing stopped it from continuing its normal routine. Excellent service, reasonably priced, and very punctual. I highly recommend Big Birge Plumbing for any of your plumbing needs.

Needed service on a faucet they installed last year. They were out in less than 24 hours and Tim did a great job plus helped me fix a shower leak that was a super value add - needed to caulk and close the curtain more :)

Best plumbers in town hands down. Very professional and caring guys. I have seen them digging a hole 8 ft deep in the middle of the night to restore water service for a retirement home full of old folks that needed that service badly. Big Birge responded to save the day!.

Highly recommend. I have never used a more professional organization for plumbing work. Really easy to schedule, Lallenia was great. Dennis, the plumber, was understanding, clear, and extremely competent. Fixed quickly, cleanly, and on-time. Thank you.

Great service !

Big Burge Plumbing is an excellent local company. I had an issue on Christmas Eve and they got somebody to my house in a couple hours. Everyone I worked with was extremely professional and courteous. I will definitely be using Big Birge for any future plumbing needs.

Big Birge put in a new water line for us and did an amazing job with this extensive project. In fact, the already involved job got even lengthier due to a severe weather day and a surprise buried set of concrete stairs that the team discovered in our yard and that was directly in their path! Despite the obstacles Brad and his team faced, they were professional and prompt throughout, plus they held true to the contracted price, despite the setbacks, which we so appreciated. From customer service to craftsmanship, we were 100% impressed with Big Birge and highly recommend them!

Cameron Wagner came out the exact time that was quoted, he was friendly , knowledgeable, respectful, professional and explained and repaired the problem expertly. They did exactly what they said and were responsive and reasonable priced. I HIGHLY RECOMMEND

Ww had a wonderful experience with this business. I messaged them on their website to request an appointment and they called me within the hour. The plumber was very professional and the repair cost for our burst pipe and spigot replacement was very reasonable. Before arriving, they texted a picture of the plumber and a little bio so we knew who was coming. I appreciate a company that is quick to respond and follows through with the appointment and work. 5 stars!!!