Best Heating Cooling in Nashville TN

Andy is a professional who can quickly assess the issue and provide a solid solution! He'll be my #1 plumber going forward!

Air conditioner review, all ok.

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

They responded in a timely manor, the service tech was very thorough and professional.

Overall I'm happy with the quality of the service (for now, only time will tell longevity of work)

My biggest complaint was price. To fix a leaky exterior faucet and add a main shut off valve was $450. There was no break out of labor rates or parts cost.

Parts seem like they were $50 in total which means $200 an hour for labor seems unreasonable.

Friendly employees

Chris and Brandon were awesome and fixed our issue in no time!

I called The Frog company this morning and they told me it would be at charge of $69.99 I asked if they could dispatch someone to my home after 5pm today the operator/csr said it would be $129.99, she said it much more after 5pm. UHHHHHH NOOOOO!!! I then called ARS immediately after this morning at 6:40 a.m. even at that time the CSR was very pleasant they took down my information I asked them what the service charge would cost they told me $79.99. I asked if they could dispatch someone to my home today after 5 p.m. they said yes, I received two calls letting me know the technician was on his way. at 4:30 William showed up, fixed the problem, and was gone by at 5:15 . He was very courteous, very helpful and very friendly. I love this company. When temperatures rise to above 90° you want FAST SERVICE without companies trying to break your bank. the service call plus repairs were very reasonable. I HIGHLY recommend ARS/ RESCUE ROOTER!!!

Online scheduling is great, service was very fast and professional, and all costs and time estimates were presented up front. Will definitely use again in the future

The company was expedient. The tech was friendly and knowledgable. I cant comment on their quality of their work because the tech was so honest I didnt need the service. I'd definitely recommend and use them again. They really need to carry business cards.

Removed malfunctioning floodstop from washing machine and replaced with hoses.

I’ve been with Frog since 2012 and they have always provided great customer service. I know I can count on the professional service and trust them to provide me with the best pricing options.

They need to learn the rules of the road like not driving in the left lane and not passing anyone for miles and not texting and driving.

UPDATE APRIL 2023
David Elkin came out to do our yearly plumbing inspection. He called before he arrived and was able to start ahead of his scheduled time, which was great for my schedule. He was very thorough and worked efficiently. After the inspection, he explained everything he observed. David is kind and courteous and takes pride in his work! Thanks, David!

UPDATE* FEB 2023
Jeremiah Olsen came and installed custom lighting in our garage, as well as changed out all of the switches in our old breaker box. He was kind, showed up on time, communicated well, worked fast and efficient, and was thorough. A great experience so far with this company since they changed to Pioneer. Looking forward to working with them on future projects.

UPDATE* OCT 2021
Trace and Chad came out to do routine maintenance on our heating unit. As always, the guys were great…fast and efficient and always courteous. Thanks guys!

UPDATE*
Once again, another great review for Surfin’ Plumbers. Kaitlyn, yes a female technician, came out to do a routine service of our HVAC. She was very thorough and efficient, and so sweet! Thanks, Kaitlyn!

Original review*
We had to have our HVAC system replaced on what seemed like the hottest day of the summer this year. Surfin’ Plummers was wonderful as they worked to help us through those couple of days without cool air. I hope that I am recognizing all of the people who helped out and I sincerely apologize if I have forgotten anyone. Chris, Dennis, Robbie, Rick, Max, and Rob all worked together to install temporary window units and bring fans just so we would be cooler in the summer heat and humidity. The installation of our new permanent unit was fast and efficient. Already, we have seen a $200 drop in our monthly electric bill. I had no idea our old unit was sucking that much money. I also enjoy talking to the office staff at Surfin’ Plumbers. Cowabunga Kristy (Kristina?) and Gnarly Christine are always so kind and understanding. The are great at getting people out to our house. No matter the job, big or small, they always act like we are a priority. I appreciate that. We will continue to use Surfin’ Plumbers for all of our plumbing and HVAC needs. Thanks y’all!

Brian was very prompt and courteous. Explained the issues with the system and did an outstanding job.

Called with an issue and they responded the same day.