Best Electric Home Services in Nashville TN

Don't use this company. They don't do what they promise.

Professional greeted! Highly recommended and capable for all plumbing jobs residential and commercial plumbing...

The technicians Corey and Nick arrived in a timely manner. The technician explained what he was doing and checked the temperature to make sure the thermostat was working properly and then cleaned and checked the unit to make sure it was working properly

John was very friendly and very professional. He took time to explain the repair process and to answer all questions, and he was very detailed in his report for our records. It was a great relief to work with someone so patient and kind, especially after walking into the chaos of flood and water damage. Will absolutely recommend Hiller Plumbing.

I included details below, but to make this story short, we've been incredibly frustrated with the lack of communication and organization from this company. We've paid $1,000 for a job that never fixed our problem (It wasn't even a short-term fix), and now we've invested this money, we've waited more than six months for Lee to come back and work on our shower. They've cancelled a handful of times, every time we call, we're put on hold for 20+ minutes, and they never seem to communicate within the company. They've taken our money for lackluster and incomplete work, and have been unhelpful in managing this project. I would avoid this company!

Full review:
I'll first say that we are members of Lee Company and have used Lee for a number of times in the past without issue. Generally, the work is timely and great - we've done electric work, HVAC maintenance, dryer vent cleaning, but we've had a on-going issue with our shower, and Lee has been paid over $1,000 and has been frustratingly difficult to communicate with and our shower has been out of order since October (they've been taking over six months to fix at this point).

After having a Lee employee examine our shower and seeing the grout between the tiles chipping out, they told us our shower needed to be regrouted - which would cost ~$1,000. They came and did the job, and the grout sank in when it settled and did not properly fill the gaps between the tiles - as it was probably was not mixed right and too watery. I snapped some pictures and had multiple project managers come to look at it, all agreeing that it needed to be topped with more grout. At this point, they realized they used the wrong grout and suggested having someone dig it out again and replace the original work. That was fine, except they cancelled each morning they were supposed to come out and do this, which went on for months. Each time we called to reschedule, we were put on hold for about 30 minutes, and had to explain our situation, as Lee seemed to never have a prior knowledge of what they agreed to do at our house.

We finally, after dozens of calls and a few months of waiting, had a different project manager come out and say they would top off the grout, they couldn't fix the problem of putting in the wrong grout from their first job. We just wanted a useable shower, so my wife and I agreed, and they came in did the job quickly. After about 2 days, the grout started chipping up again.

After calling 6 times, and needing to explain the situation each time, we had another project manager come and access. They said that they would deduct what we had already paid, but it would be an expensive project to fix and their rates had just gone up from $850/day to $1000. What was so frustrating hearing this, is that we'd been waiting months to get this problem fixed and because of Lee's own incomprehensibly slow responses, we would not only be dealing with a unusable shower for 6 months, but we would be paying more for it. On top of this, we were never sent a quote, and we've been continuing to call and ask for this, to which we have not received return calls.

We've now spend dozens of hours on the phone, either on hold or explaining the problem - even though they suggest they have case notes, it is like we are starting from scratch with each call. We've also been waiting over 6 months to have our shower done. Normally, we would just go with a different company, but we've already paid Lee $1000 for this job and have gotten nowhere with that. We feel like Lee knows we have to go with them, since we've already invested money into them, but we feel like Lee is just holding our $1,000 hostage and taking forever to do this work (and now charging more to do it). I would say if you need short, quick jobs done - especially electric, Lee has been fine. I would avoid bigger projects in Home Services!!!

A concrete slab foundation is great until there is an issue with the plumbing inside that concrete! Thank goodness for Pioneer's David Elkin. There was water coming from the bottom of the slab running onto my garage floor. David found the issue, explained everything that would need to take place to solve the problem and sat patiently while I tried to digest what the solution was going to be and shed a few tears. This was not going to be an easy fix. It would require cutting and jack-hammering the concrete floor inside a bedroom to get to the water line coming into the house for the piping distribution throughout the house, making the repair and replacing the concrete. Sure enough, the leaking pipe was exactly where he said it would be. He went above and beyond, by not only replacing the leaking joint and pvc pipe with the newer better pvc piping materials but also replaced the other distribution lines with the new pvc piping materials so I won't have this issue again with those lines. Now that is service and value, not just taking care of the immediate problems but also looking to prevent any likewise future issues for the customer. I would definitely recommend David Elkin and Pioneer Plumbing to anyone in need of a great plumbing technician.

Mid-Tenn Home Solutions provided excellent, professional work. Very prompt service, with installation of a replacement tankless water heater in three business days from first contact. Solid advice on which unit would be best for me. Most reasonable price. Friendly, patient explanations on use and maintenance. This plumber bought this unit from his supplier: Rinnai RL75en, natural gas for outdoor use. When plumber Rocky Burrell initially phoned, he introduced himself to me and asked for my current Rinnai model (2006, R85e) and serial number. I also sent a picture by text to him. Rocky called back that Friday with an estimate. (Because this was a replacement unit and not an original installation, no new plumbing, gas or electric would be needed). His estimate was $2,885, which included Rinnai RL75en, labor, a valve kit to enable annual cleaning, and another visit here in one year (at no cost) to clean the filter and remove any debris. Rocky and his crew installed the new unit in 90 minutes on the following Tuesday. I could not be more satisfied.

I don’t write customer reviews, but I am doing it in this case for 2 reasons: 1) MidTenn Home Solutions was more than satisfactory in every way, and 2) My earlier request for an estimate to Lowes (in Lebanon,TN) resulted in an incredibly outrageous estimate. I hope others will not get caught up in this price gouging. The estimate from the Lowes contractor in Tennessee
was for $6,000! That’s not a typo. $6,000!, not for original installation but a simple replacement of one new Rinnai for my similar 2006, R85e exterior tankless water heater. The Lowes contractor was very courteous and professional. When I almost dropped to the floor by such an estimate, the plumber said “Yes, that doesn’t seem possible to be so high for a replacement unit.” With his phone on speaker, he double checked with his office and said “I’m sorry, but that is our price.” The next day someone from the Lowes contractor called to see how the estimate visit went. I told him the estimated price of $6,000, and he said, “That must be a mistake. I’ll send another person to give you a different estimate.” Ten days later, no one else from the contractor has contacted me. For decades, I have been a very satisfied Lowes customer. This was a shock!

One final personal note in this already lengthy customer review. When I spent a week or so, on and off, researching what tankless water heater I should buy to replace the one that had quit working, I came to these two conclusions: 1) Another Rinnai would probably be the best brand to buy. I know 15 years doesn't seem like a long time for a good tankless water heater to last, but mine has been used much more than usual because we have had a household of 6 younger people here for the last 10 years. 2). Researching this, I came upon a piece of very important information that was new to me: a fine water heater like my 2006 Rinnai can last even 20 years or more BUT it is essential to annually give it a thorough cleaning with vinegar and water. I Never did that maintenance. That is why I asked the plumber this time to install a valve assembly that would enable annual cleaning. The plumber said, yes the valve was a good idea, and that we would still need a recirculating pump to push the vinegar water through. He will bring his pump for the free check up a year from now, but after that I'll either have to find a recirculating water pump or get help.

Ed was 👍

Late night emergency - they handled it quickly and at reasonable cost.

Mark Nochols I was very honest and shot me straight about my options. He offered a better product f and for less than Lee Company.

Very good technician

Very nice pleasant young man with knowledge in areas I needed. Will use this company again!

I'm so happy we chose MCH! They've done fantastic work for our new home in Old Hickory, TN! Do yourself a favor and give them a call!