Description
We are a local, full service plumbing company that serves residential and commercial properties throughout Middle Tennessee.
Doctor Drips LLC repairs water heaters, faucets, toilets, and other common household plumbing problems.
We offer drain cleaning services for clogged toilets, sinks, tubs, and main sewer lines.
For more information about our services and pricing please feel free to call us anytime.
We offer a 100% satisfaction guarantee!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, 24/7 Emergency Service, Any Drain Cleaning, Any Electric Water Heater Repair, Backflow Preventers, Bathroom Pipes, Bathroom Remodel, Bathroom Renovation, Carbon Monoxide Detectors, Clean Out, Clogged Kitchen, Clogged Kitchen Sink, Clogged Sewer Line, Commercial & Residential Servicing, Commercial Drain Cleaning, Commercial Drain Cleaning Services, Commercial Plumbing, Deals Drain Cleaning, Design, Diagnose And Fix, Diagnostics And Repair, Drain Cleaner, Drain Cleaning Equipment, Drain Jetting, Drain Repair, Drain Snaking, Drain Snaking Service, Drain System, Electric Water Heater Installed, Emergency Calls, Emergency Leak, Faucet And Toilet Repair, Fixing Leaky Faucets, Full-Service Plumbing, Garbage Disposal Installation, Gas Hot Water Heater, Gas Leak, Gas Leak Repair, Gas Line Repiping, Gas Systems, Gas Water Heater Installation, Heating System, High-Pressure Water Jetting Services, Home Heating, Home Heating Units, Home Inspection, Home Plumbing, Home Repair, Hot Water Heater Installation, Hot Water Heater Service And Installation, Hydro Jetting, Irrigation Systems, Jetting Maintenance, Kitchen Renovation, Kitchen Sink, Leak Repair, Leaking Pipe, Line Inspection, Maintenance Program, Make Up, Master Bathroom Renovation, Natural Gas, New Pipes, New Water Mains Installation, Plumbing Contractor, Plumbing Drain Cleaning, Plumbing Drain Repair, Plumbing Emergency, Plumbing Inspection, Plumbing Issues, Plumbing Leak, Plumbing Problems, Plumbing Services & Installation, Plumbing Services And Repair, Plumbing Services Servicing, Plumbing Work, Pressure Water Jetting, Propane Heaters, Re Piping, Relocation, Remove Drain, Repair Issues, Replaced Or Repaired, Residential And Commercial, Residential And Commercial Plumbing Services, Residential Plumbing, Retro Fit, Same Day Service, Sewer And Drain Cleaning, Sewer Jetting, Sewer Systems, Sub Pump Repair and Replacement, Sump Pump Installation And Repair, System Maintenance, System Upgrade, Tankless Heating, Tankless Water Heater Installation & Repair, Toilet Not Flushing, Toilet Repair And Replacement, Toilet Unclogged, Waste Line, Water Damage, Water Heater Maintenance, Water Heater Repair Tankless Water Heater, Water Heater Replacement, Water Heating, Water Heating System, Water Jetting Services, Water Lines, Water Lines And Sewer, Water Mains, Waterline Replacement,
Reviews
jamil hossain
3 years ago
Prompt, professional, and great result. Highly recommend!
A real professional. He is now my go to plumber!
I called and they had someone out within half an hour. We had a major leak and they had it fixed up the same day. Very professional, courteous, communicative and just really nice people. I will hesitate to use them again for my plumbing needs.
Wayne Fleming
2 years ago
Response was fast. Interaction with personnel was professional and courteous. Price was very acceptable and good quality product. Excellent service experience. Definitely would and will recommend.
Tom Buck and A.J were awesome. They were both pleasant and professional. They quickly got my new toilet installed.
After other plumbers didn't return my calls, I found Dr. Drips. They answered on the first ring and within 24 hours, I had two new external faucets repaired for a great price. Our technician, Tom, was on time, communicative, friendly, and competent. (And our dogs liked him.) I'm so glad I found this business and will definitely call them again. In the meantime, I will be back to watering my garden with a hose, instead of a watering can. Whit Hill
I was amazed at how quickly an appointment was made, then the time confirmed with me the day of the appointment. The plumbers were knowledgeable, efficient and priced very competitively. They had great, professional attitudes. Wore masks in the house and clearly explained what there were doing and proposed solutions to our issues. I will use Dr. Drips from now on for all my plumbing needs!
Jance, the owner, answered the phone himself, and listened to my problem(clogged main drain). Set the appointment for the next day. Both Tom (associate), and Jance arrived promptly at 8am. We assessed the possible problem, discussed and agreed to pricing, and went ahead with a main drain snake procedure.
Problem solved within 45 minutes, and they were gone before 9am.
Privately owned small company, rather work with them than the bigger outfits, highly recommend.
Paul Swindker
2 years ago
After waking up to a leaking water heater, we contacted a big box store for an estimate. While their estimate was lower, the delivery date was two weeks away and after getting disconnected from customer service twice, I was done. I called Doctor Drips because of their great reviews. My call was immediately picked up, and someone was at my house to install in less than 2 hours. I may have paid a little more, but it was well worth it for the quality of service I received. 👍🏻👍🏻 Thank you, Doctor Drips!
Patty Morrison
3 years ago
Barbara Russell
2 years ago
Got appt. quickly when calling at 5 pm Friday. Plumber came on time, finished quickly. Polite, professional.
Heather Manis
2 years ago
Travis Garcelon
a year ago
I just used Doctor Drips and had a really good experience with Jance in making the appt and with Tom who was on time, professional, competent, and nice. He gave me confidence not only in his ability to diagnose and fix the problem but was very knowledgeable and has much experience, so I felt relaxed. They are affordable, too, which is a great help. He fixed the problem very quickly and even cleaned up. I will definitely use Doctor Drips for future needs and hope Tom is available.
Update on above remarks: Jance and Tom were quick to follow up twice when I had continued questions, and they didn't charge more although both issues required a trip back to my house. They couldn't have been more kind.
Phillip Snider
4 years ago
Jance is very fast, knowledgeable, affordable & friendly. We are very satisfied!
Dude was thorough, professional, and very helpful!
Scott Hamilton
3 months ago
I have used many different plumbing companies in Nashville over the years. Nothing comes close to my experience with Doctor Drips.
They are on time, incredibly efficient, and work with the highest levels of proficiency. All at a reasonable price.
They are my number one and only choice for future plumbing needs.
Cannot say enough good things about this company! We didn't end up using them because they don't offer the services we need, but they were patient to answer all of our questions anyway (which they didn't have to do). Very nice and professional - they will get our business in the future.
Dr. Drips is the only plumber we’ll use. They’re quick to reply, friendly and considerate, efficient, trustworthy, take great care in their work, and no BS. It’s never fun to part with your money, but if you have to, it’s nice to know you did so wisely.
Doctor Drips came to our home very quickly after we contacted them. The gentlemen that came were efficient, polite, and professional. They wore shoe covers to protect my floors. I appreciated everything about this service call.
Richard Farmer
7 months ago
We have used Dr Drips to replace our water heater and just now to fix a leaking pipe that froze. They were very responsive, very professional, and a great price.
Jance and his staff came out to my house at the exact time they committed. They were incredibly polite and helpful. I would recommend Doctor Drips to anyone.
Rachael Jones
5 months ago
Tom was very professional my price was very reasonable I was quoted a price. Actually paid lower. Very honest
Sarah Bumgardner
7 months ago
Angie Donatoni
3 years ago
Working with Doctor Drips was an easy and smooth process. They communicated clearly from my first initial call and until they were finished. I called a ton of plumbers after speaking with Doctor Drips to do my due diligence and I came back to Doctor Drips because of their professionalism and knowledge of my needs.
Jamillah Jackson
3 years ago
I woke up to a nightmare. My 15-year old water heater had sprung a terrible leak...water was coming out so fast! I was able to secure an appointment pretty quickly. Doctor Drips came out that same morning and got a new water heater installed! I am so glad they were referred to me. The service by Tom was quick, he was professional and didn’t leave a mess! The cost was also fair, which I appreciated. I recommend them!
Taylor Woodroof
2 years ago
Fast, courteous, professional, prompt - hard to believe a plumbing business like this actually exists.
Brad McClain
4 months ago
Great experience with Dr Drips. Matt was very professional and kept me updated about the progress of the repair. I will certainly call again when I have a plumbing issue.
Miriam Drennan
3 years ago
Efficient, personable, and gets the job done—Jance rocks!
kenneth williams
4 years ago
I spoke with Jance on July 27th to setup an appointment. We agreed for him to come between 3 & 4 on August 2nd to check things and give an estimate. He had me reply to his his text with my name an address. Come August 2nd I took a half day from work costing me vacation and money because I am in sales. He never called nor did he show up. I called and left voicemail with no response. I can't speak for his work, but his ethics apparently are not good and cost me a half day of vacation plus commissions lost.
Eric Burdullis
11 months ago
The team at doctor drips are Pros. Friendly, high quality service at a reasonable cost. Have used them twice now for both repair and replacing a water line and the team has been fantastic both times
Very nice people that were quick to get me scheduled and had great communication on their trucks arrival time. The plumber ended up educating me and showing me what the cause of my problem was and how to help prevent it in future.
Dr. Drips was great! Mark and Jance were able to install a new water line from the street, rough in all of our fixtures, and install a water heater in a very timely manner. All around, great service!
These plumbers are outstanding, and I wholeheartedly recommend them. I’ve hired them three times and each time, the plumber identified the problem and fixed it. Reasonable prices. Efficient and affable employees.
Ginny MacWillie
3 years ago
Professional and knowledgeable! On time and very helpful while trying to discover our gas leak. I highly recommend Dr Drips! We will definitely use again if we ever need them!
Mark Ferrelli
3 years ago
Bonnie Gerdi
9 months ago
Jance and another young man came and did the work. After hours on a Thursday evening. In about an hour they were finished. They wore plastic shoe covers when coming in. Very polite and professional. Thank you.
Jackson Leaver
a year ago
The men came out and took away my cast-iron rodded piping. Exchanged it with PVC. For better flow.
My technician Tom Buck was great! He arrived promptly and fixed my leak super quickly!
John Burkholder-Travis
2 years ago
Really awesome service. We were having problems with our water heater and while most of the team was out, the owner just came over and checked it out. Because it was an easy fix he even reduced the cost and pointed out a few other things I could do to maintain the heater. We also discussed some other potential future home improvements they could do. Really awesome service and I highly recommend.
LeAnn Stephenson
3 years ago
I had read so many great reviews on NextDoor so when my water heater sprung a leak, I called Jance. He was at my house in less than an hour! While he was replacing the water heater (in my attic, no less), he noticed the flooring around it was wet as well so he installed new flooring to ensure the new heater didn't fall thru the ceiling. I will definitely call again when I'm ready to work on my plumbing to-do list.
Doyle Bradford
2 years ago
The owner answered the phone and dispatched the call, quite unusual these days. The technician was excellent, professional, great attitude, and very capable. I will definitely use again.
Gianna SanFilippo
a year ago
Wonderful response and very professional. Excellent work and made very good recommendations.
Jennifer Roman
3 months ago
The technician arrived on time, finished the job quickly and was very friendly and professional.
Just heard your commerical on Spotify, EPIC!!
Jessica Rosen
2 years ago
Victoria Vaughn
2 years ago
DOCTOR DRIPS REPLIED RIGHT AWAY AND GOT ME SCHEDULED FOR THE NEXT DAY. THE PLUMBER WAS QUICK AND EFFICIENT....AND MOST IMPORTANTLY, I WAS PLEASANTLY SHOCKED BY THE PRICE!! I WILL NEVER USE ANOTHER PLUMBER FOR SURE!!
Frank Herrington
7 months ago
They came.
They saw.
They fixed.
Thank you.
Jonathan Wood
2 years ago
liza blandford
2 years ago
Very professional and efficient. Provided options for solutions and acted quickly. Polite and showed genuine care for my home.
Ricardo Santos
a month ago
Kennedy Murakami
2 years ago
I can't rate these guys high enough. I purchased an older home at the beginning of this year and started having some plumbing issues - thought the pipes just needed some maintenance and cleaning when I called the guys out. After being in a tiny crawlspace for hours they found out that the plumbing in this house was done very poorly and was just pouring sewage and waste water underneath my house due to unconnected / unglued pipes AND that the slope of the lines were running uphill. Long story short - it ended up being a HUGE project but they were up to the challenge and completed the entire job (that included an entire excavation to re-route the pipes) in one day. HIGHLY RECOMMEND!!
Identify the issue that cause a $580.76 water bill. A leaky toilet.
Jance is super knowledgeable and friendly. He is a pro!
needed toilet unclogged right away, came fast. worked fast....and reasonable
Jeffery Justice
2 years ago
Both people I dealt with at Dr Drips were very professional. I had to have my tankless water heater serviced. The technician was prompt and very courteous. I will definitely use them again.
Justin Littlejohn
10 months ago
Sent a message on Sunday when we noticed a leak from our pipe. Got a response within 20 minutes. was here when scheduled, was fair and honest on his quote, and finished a relatively large project in a day. Lucas was who worked with us along with another worker or two- all so polite, professional, and accommodating. Didn’t try to upsell us or tack anything on beyond exactly what was needed. Highly highly highly recommend these guys- best home maintenance experience ever. We found our new plumber for all needs in the future!
Jackson Lanier
2 years ago
Matthew was very reasonable and thoroughly explained all the work being done.
Claudia Lenart
10 months ago
I had a great experience with Dr. Drips! They were able to come out to my house the afternoon that I called with a leaking pipe. Matt was kind and efficient. He explained what he was doing and what it would cost before moving forward. He was thorough in checking to make sure the issue was fixed before leaving. He even gave me a referral for another issue I was concerned with as result from the leak. I will always call Dr. Drips in the future!
Maureen Chiasson
2 years ago
Melissa Diffenderfer
2 years ago
Doctor Drips is my go to plumber and I couldn’t be happier with their service. Thanks guys!
So thankful Doctor Drips was able to come to our rescue within a matter of hours of notifying them of an emergency leak in our old water heater. Great service, and quick and easy installation of the new one!
Nerymar Ortiz Otero
3 years ago
Spencer Carroll
a year ago
Dr drips was on time, extremely knowledgeable, and very professional. It can be hard to find reliable professionals in this field but I would highly recommend them for anyone who has plumbing needs.
Johnetta Moore
3 months ago
I wish there was a 4.5 star rating available to me, because I feel like they deserve a bit more than just 4.0...
We had a very positive experience with the Dr Drips team. The response time to our initial inquiry was very quick and the appointment was set up with ease. They did run a little later than their estimated arrival window, but I was already at home for the day, so that was not a big deal. Our technician was quick to diagnose the issue, offer a solution and provide us with a quote. We opted to have them proceed with the work and it was completed in a very efficient manner. The tech cleaned up his work area when he was finished as well.
We did have some tools left behind in our yard as well as an issue with our water not being turned back on at the water heater but that was resolved quickly over the phone that evening when it was discovered.
Overall, we were pleased with the service and would not hesitate to use them again.
Stephen Rhein
3 months ago
Good company. Honest techs.
Professional, on time and good communication. A positive experience considering the problem with our plumbing.
Give some unexpected situations with my condo complex, they were extremely understanding with a couple of delays that caused in completing the work. Appreciate how professional they were and extremely quick to respond. They were extremely professional and communication was both open and fast.
Jackson Miller
7 months ago
During the cold weather that came in right before Christmas we wound up with our hot water line freezing. Unfortunately the water line then burst. We called the big chain places and couldn’t get through to anyone. I looked on nextdoor and saw Dr. Drips highly recommended and called. The pipe burst around 4pm on Friday evening so
I didn’t have much hope to get it taken care of anytime soon with Christmas weekend starting. But the team at Dr. Drips said they would look if anyone was in my area and try to get someone out that evening and when there wasn’t an option for that I was scheduled the next morning in a two hour window. They showed up in the first half of the time frame and quickly found the problem and fixed it. Turns out the pipe had been fixed by another plumber before I purchased the house and they didn’t put the pipe insulation back on as it was just laying in the ceiling. Dr. Drips fixed everything and reinsulated the pipe, fixing what some prior repair forgot and likely left us vulnerable to this problem. Very happy and grateful we found Dr. Drips and will be using them as our plumbing service going forward.
My water heater went out right before the holidays, so we had some delay. They tried to expedite the needed parts but with the holidays and weather it took longer than usual. They were very responsive on any issues or questions.
Mark was great! Very personable and did a great job of explaining upkeep. Answered all my questions!
Sissy Rogers
3 months ago
Exceptionally nice young man made service call after I had tried 2 companies used in the past…they suggested I call Docter Drip
5 star
Jeanine Sandford
a week ago
Dr. Drips always comes through quickly and professionally and they take their time to explain what is needed and my opinions.
Tim and company were absolutely fantastic. Not only did they come over same day I called and fixed my clog in my plumbing, but they walked me through every step of the way to explain what was happening. Highly recommend
J. Douglas Davis
2 months ago
They said what they would do and when they would do it, then showed up earlier with a pleasant attitude and got it done as promised
Will Coffee
10 months ago
One of the best around! Highly recommend
Kelly Cummings
2 years ago
Daniel Atchley
a year ago
Thankful for the fast, professional service. Was treated fairly and the work done was high quality. Highly recommend. Matt Brembt was great!
Jennifer Moore
a year ago
Luke did an awesome job, taking care of our problem with all 3 sinks. He was very friendly on time and handle business. Just what we like!
Luke was very kind, professional and helpful! I will definitely use this company again!
Annie B Williams
2 months ago
With family coming in from out of town and 16 mouths to feed for dinner, my sink backed up and garbage disposal shut down. The company I used for HVAC which also does plumbing coils not get here for four days. So I called Doctor Drops and they were here in an hour! Matt and his partner were friendly, professional and efficient. Within 30 minutes my problems were solved and I was able to clean up my messy kitchen! Thank you, Doctor Drip!
From the initial visit to completion of the job I had a great experience. Tim was wonderful & I highly recommend giving them a call if you have water heater issues!
Prior to calling Dr. Drips, there had been at least 3 other plumbers to my house. Matt with Dr. Drips was the first one to notice the major mistake of the PRV bypassing the water heater which was causing the showers and washing machine to vibrate on hot. He was very good about communicating what he found and keeping me in the loop so we could make informed decisions together. So grateful for him and Jance. Will definitely call on them in the future.
Mike Avramovich
3 years ago
Dr. Drips has become my go-to plumber. Their fast reliable service combines with excellent skills to take care of their clients. I fortunately found Dr. Drips in recommendations on the Next Door site when a big box store fell through on the install of the dishwasher I had bought from them. Since then, I’ve called on Dr. Drips to replace a leaking, old galvanized pipe to an outdoor faucet, repair another leaking pipe, replace an old hot water heater, and service another hot water heater.
Suzanne Satterfield
2 years ago
Kathleen DePalo
2 years ago
Mathew was wonderful! I was able to make a same day appointment and not only that, Mathew called before arriving, was quick to diagnose and resolve my issue with my kitchen sick clog, and informed me before about accurate pricing so I was aware. Would highly recommend them to anyone who needs a plumber!
Very professional,responsive and affordable.. I will recommend this company..
Cornel Oltean
11 months ago
Luke was excellent! Job well done! Would recommend anytime! Will use Doctor Drips for any other needs that may come up!
Doctor Drips staff were timely, knowledgeable, and efficient in diagnosing and repairing my drain issues. I highly recommend them.
I have a clogged sink in the kitchen, their technician Tom did a good job , super fast and professional, my kitchen is now working very smoothly
It was the day before Christmas Eve, and my Father-in-Law was staying with us. We were leaving town to attend a family gathering on Christmas Eve, and about 4 pm my hot water heater release valve began spewing water. In a panic I called plumbing companies and one did not answer and my regular company was booked for several days out. My wife found Dr. Dripps by a recommendation from a friend so I called them. They immediately called me back and they were going to be able to come out on Christmas Eve. They then called me back and had a cancellation and they were at my house around 6pm on the 23rd! I was preparing myself to have to buy a new water heater, however the techs identified the problem and did not try to upsell me. The pressure regulator had gone bad on the water coming into the house. Tom was fast, professional, and gave me a reasonable quote to complete the repair. Tom and his fellow tech had the repair done and we were up and running in under thirty minutes. I would highly recommend Dr. Dripps for any of your plumbing needs. I could have easily been taken advantage of, but Dr. Dripps was very affordable and they looked to find the simplest solution to my problem. I will call them first next time I have a plumbing issue. Thank you Jance, Tom, and everyone at Dr. Dripps for saving my Christmas.
Fletcher Gonzalez
3 years ago
Daniel Smith
3 months ago
Tom was great. He was on time, found my problem quickly, asked a few questions, explained the issues, and was patient while I asked a few questions. Overall, professional and polite.
Michael Joyner
a year ago
Very refreshing to see honest, reliable, professional businessmen, with integrity, whose reputation is more important than the dollar...money is important, but Integrity & A Good Reputation follow by Word of Mouth....Thanks, Appreciate the owner... Good 👍😊 Team! Especially Jeremy your representative today!
Fast, responsive and easy to communicate with. Great job!
The plumber they sent, Luke, was competent, polite, and responsible.
He went out of his way to make sure that the job was done and everything fixed as much as possible.
Alyssa Alvarez
3 weeks ago
Tom Buck is an amazing professional with great communication skills. He kept me updated about the progress of the repair. I will definitely call again if I have another issue.
Cicero LaHatte
a year ago
Att Onechanthivong
a year ago
Anat Hertz Galron
2 years ago
Says free estimates on the website, but that's only if you use them, otherwise estimates are $75. Not a good, honest first impression.
Robert Sebastian
a year ago
I highly recommend calling Doctor Drips first. They responded quickly to my broken trip lever with rusted out screws, and repaired it without needing to remove drywall. I was very impressed with the level of professionalism and communication. The cost was definitely a value. I will be a loyal customer for all plumbing needs in the future.
Luke and Sean were phenomenal...as a Veteran, Woman Owned small business, keeping my salon functional and operational is critical so I truly appreciated DD fitting us in as soon as possible - and being an honest and proficient expert in what I hired them for. Thank you Luke, Sean and Jance.
Kelly Edwards
2 years ago
Professional, experienced, punctual, and courteous! I will definitely recommend them and use Dr Drips again.
Awesome service! Very professional but personal and very nice! Fixed my problem in no time! Will call them in the future for sure!
Same-day appointment! Very friendly and knowledgeable! Much better service than those big chains. I will continue with Dr. Drips for all my plumbing needs. Thank you for your honest, fast, and great service. You have a lifetime client !
These guys are great! Professional, responsive, thorough, and knowledgeable. I have used them at our house, my church and my parents' home.
Zachary Stevens
2 years ago
Tiffany Obiogbolu
a week ago
Matthew and Luke were professional and kind. Matthew even answered every question in person and via text message that I had; gave great advice for future services. I would recommend Dr. Drips every time.
brenna romano
3 years ago
Jance was very quick to respond to my service request & his pricing is very affordable! He even sent someone earlier than expected (with permission) which was awesome! Tom arrived and was great, he was extremely knowledgeable and friendly. I highly recommend Doctor Drips, they are now on speed dial if I ever need service or have an issue!
Megan Swindler
2 years ago
Doctor Drips has excellent communication. They came on a Monday to inspect my pipe's leaking issues and fixed it by the following Wednesday. I felt like the quote they gave was very good and the owner himself makes sure the job is done right. Highly recommend this company.
Crystal Provencio
a month ago
Sharon Parra Olaciregui
a year ago
Nashville Picnics
2 years ago
Doctor Drips saved our company today during the winter storm! We had no water coming to the building due to a burst backflow pipe. No one else in town was able to come out on such short notice and they squeezed us in within an hour of me calling and got the problem solved right away! The technicians were very kind and helpful and we are forever grateful!
Martin's Mowing
3 years ago
Very professional, clean, knowledgeable, fast and the price was very fair. They replaced our hot water heater in very little time and zero hassle or problems. I will absolutely use Doctor Drips again.
Tom was awesome to work with. On time, courteous and professional. Would highly recommend and will definitely use again when needed.
B F (BfVol9)
10 months ago
Jance was an absolute pleasure to work with and a total professional! His pricing was fair and he even had the opportunity to sell me on a more expensive disposal, but he wasn't pushy and he allowed me to make the decision after discussing the pros and cons of both options. I will continue to recommend Jance and Doctor Drips to my neighbors, friends and family.
Style House Salon
2 years ago
Nakita Dennis
11 months ago
I believe I have found my plumber! Thanks, Tom Buck!
Spoke with Jance the owner, very professional, accommodating, and kind! I love a kind human!
Tom was my plumber, Quick, fast, communicative and even helpful!
I hope to call them if ever in need! I Support small businesses gratefully!
Sunni
Adam Herbison
4 months ago
Great service from Tom today! He came in, diagnosed the issue, and fixed it all in 20 minutes. It was great. 10/10 would recommend.
Michael Farrell
a year ago
Very professional, communicates exceptionally well, fair/honest estimate.
Matt worked on our house during and after a remodel, from plumbing rough-in to replacing a faucet and toilet after the remodel was done. He was prompt, curious, and knowledgeable. We were made aware of any changes or surprises during his work to make sure we understood and approved before proceeding. Would definitely recommend!
Great service where I feel like I received high-quality advice and service without trying to push any additional expenses on me. Terrific company that I will continue to use and recommend to others.
It was easy to schedule, they showed up on time, and they quickly completed the work
Wendy Morrison
2 years ago
Matthew is an above-and-beyond service person. In his initial visit he diagnosed the problem (a leaky tub faucet) suggested parts and how to source them and even checked under the house for any additional concerns. When he returned for follow up and installation, there was an equipment failure but Matthew and his partner David made time to come back again (the same day!) and get the issue fixed. It gave me real peace of mind to know how committed the company is to taking care of their clients. I will recommend Dr. Drips and will call them again.
Paul Hamorski
2 years ago
Ray Register
11 months ago
This is the 3rd time I have used Doctor Drips. They're consistently on time, courteous, and professional and perform quality work. Their communication is excellent, describing the problem, potential solutions, and cost in terms the customer can understand. I will definitely use their service again.
Matthew came out and installed a new tankless water heater for us. He was professional and provided answers to all our questions. We will definitely be using them again for any of our plumbing needs. Highly recommended!
Wayne Ferreira
2 years ago
Dr Drips was wonderful! Jance was professional, great and explaining the problem and the solution! Excellent communicator! Timely too which is much appreciated! Great work ethic! Highly recommend!!
Jance and Mark are professional, efficient and kind.
Mark Mccormack
2 years ago
The service tech that came to our home was on time very professional and did an excellent job replacing a vanity countertop
Great experience, guys were on time and came same day!
Richard Henderson
3 years ago
Great communicators, show up when they say and get the job completed quickly ad efficiently
Chase Vickers
3 years ago
Robert Speller
2 years ago
Great experience.
I called three different plumbers about an emergency busted pipe in our front yard. The Dr Drips folks were able to get somebody across town to my house in under 90 minutes, with the problem completely fixed about an hour later. Tom was a total professional and fixed the problem quickly while walking me through every step of what was going on. We will definitely use them again!
Jance and Luke were timely and professional. They were also thorough in their attempts to identify the cause of our plumbing issue. My wife and I feel confident about our options and how to move forward. 10/10 recommend!
Michael Ingram
3 years ago
Jance, Dr. Drips owner, gave great service. He was professional, knowledgeable, courteous. He made a special trip for us to get a part. We will call him again if we need any kind of plumbing work. We can gladly recommend him.
Professional great communication used sturdy product ie outside faucet. Highly recommend this company.
Kathleen Daugherty
7 months ago
Frozen water lines.
Tonya Bowman
6 months ago
Courteous and timely service!!
Michael Jennings
2 years ago
Matt reconnected my washer and dryer and was very nice and professional. Didn’t leave until we were completely satisfied. Would give 6 stars if possible and highly recommend.
Amanda Sayles
3 years ago
Great friendly service. Dr. Drip kept us informed when he would be there and was very fairly priced. We told him we were cooperate and that billing would be a process and he is doing the work. The employees are super friendly and knowledgeable about what they are doing. I think I found a plumber for life.
Houston Smith
2 years ago
Absolutely was in a crunch on a rental home and the guys at Doctor Drips stepped right up and replaced the entire Water heater less than 4 hours after I initially called them. They were easy to work with and I highly recommend them!
Steven Bierer
11 months ago
Great experience. I will use them again
Ronnie Woodall jr
a year ago
Best in the business,very professional and honest hard workers every time I have used them,thanks guys
Olivia Abel Minatrea
4 years ago
Very friendly and fast service. The owner was very communicative, prices were reasonable. Extremely satisfied with our service!!
Rachel Layburn
a year ago
I've had Dr Drips out multiple times for a large renovation project plus some followup work. They moved laundry room pipes, replaced old pipes, replaced a water heater then fixed it when it was defective (parts problem, not due to install). My contractor hired them initially but I'll continue calling them for additional or followup work. They are always responsive, punctual, professional, and friendly.
Heather Jones
2 years ago
Super friendly- great communication! Would highly recommend
Quick service and our plumber was nice, but they came in for a clogged sink (fixed) and left with a broken sink. They said our pipe was cracked and was sealed previously. Maybe it was but it was working. They came in and resealed it but still didn’t work. Their only suggestion was a new sink. I think the pipe was taken off without care. They should have told me it would be a problem before hand. I don’t think we should’ve had to pay for the services.
Tom was on time, professional, competent, and nice. He gave me confidence not only in his ability to diagnose and fix the problem but was very knowledgeable and has much experience, so I felt relaxed. They are affordable, too, which is a great help. He fixed the problem very quickly and even cleaned up. I will definitely use Doctor Drips for future needs and hope Tom is available.
Maureen Hubler
a year ago
Mera McKenna
7 months ago
Doctor Drips was a lifesaver! After discovering a burst pipe, I called Doctor Drips in a panic. Jance immediately made me feel calm and helped me asap. Tom arrived on the scene and was fantastic. In no time at all he masterfully fixed a stressful plumbing problem!
Last minute Water Heater repair was needed and when calling on a Saturday, someone was in touch and following up with me to be here Sunday morning. Went above and beyond!
Super quick turnaround. Very pleased with the experience. Tom was great, and detailed in answering my questions.
Mike Williams
7 months ago
Meghan Callandriello
a year ago
Had a plumbing emergency this morning at 10:23am and was quoted 12-3pm
And 40 minutes later we had a great guy come in! Did the job and was finished before 11:30… I am SOOO HAPPY AND IMPRESSED! Use this company!! I will recommend to anyone and everyone!
Tom was on time, efficient and professional.
Very satisfied with the service performed.
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Jason Williams
3 years ago
Lauren Zsolnay
a year ago
Dustin White
10 months ago
Great service!!
Katie Christopher
11 months ago
Jasper Howard
3 years ago
Tamberine Hutchison
a year ago
Doctor Drips communicated very well about timing and even showed up early after asking if it is ok. Very thoughtful! They also got the job done very fast and gave me different options with the repair. I would definitely recommend!
Coyote Management LLC
3 weeks ago
Matthew was very thorough with his diagnosis of the problem. He was able to take care of the issue very quickly and even went out of his way to check on a few other unrelated plumbing issues at the house. Thank you for the service and for fitting me in on such short notice!
Michelle Ganon
11 months ago
Jance, the owner, came on a Saturday to fix a small leak. Before he arrived, we realized an unrelated HVAC problem might need a plumber. Yep!
Jance arrived on time, gave a clear explanation of the problem along with his plan of action. He was transparent about the price and worked quickly. He was neat, professional, and friendly.
We did not expect to need, or find, a plumber so quickly (we moved here yesterday), but we’re glad to have found Dr. Drips.
Robert Umberger
2 months ago
On time with advance text notice. Accommodating, From initial inspection, to trip to store, and repair, a little bit more than 90 minutes.
This company is very affordable and professional. The owner was very knowledgeable and friendly. I would give more stars if I could because this company deserves the recognition. Will definitely use again!
Joseph Fiore
11 months ago
They installed a gas line to our BBQ. The workers were friendly, professional, and completed the job quickly. We'd use them again.
Fast and efficient service! Called on a Tuesday and the plumber was there the next morning. Had the issues fixed in two hours. I was very pleased with the service.
MaryKate Hill
9 months ago
Luke did a great job and was courteous and easy to work with!
Would not consider any other plumbing contractor for our jobs.
Deborah Crambes
9 months ago
Very nice pleasant young man with knowledge in areas I needed. Will use this company again!
Wendy Jordanov
4 months ago
Our kitchen sink was a disaster. Totally clogged. Note to self “never pour old potato flakes down the disposal”. They turn into cement in the pipe. Draino can’t do a thing against potatoe flakes. I bet you already knew that. I know that now.
Luke was prompt, helpful, efficient and kind. We’ve used Dr. Drips before. Always professional and get the job done. I wish plumbing services were not so expensive, but if you need help these guys are great. Highly recommend.
Justin Covington
a year ago
I have finally found a trusted go-to plumber!! Tom Buck with Doctor Drips came in and did so well correcting a previous plumber's mess up with our kitchen renovation, that we hired them to execute our master bathroom renovation. Over the past 5 months Tom has been in and out of our home replacing interior lines, installing a gorgeous new tub and freestanding faucet and all the other fixtures in the bathroom on a schedule lined up with our general contractor. We also had them replace our hot water heater. They do it all! Couldn't be happier with how everything has turned out. 10 out of 10.
Regina Carter
7 months ago
The man who came check out the water heater before he made a decision about the problem I was having then he told I needed a new water heater. He was very professional and did a good job on installing it and clean up and also thanked me. So yes I will tell everyone to call him first.
Christine Smith
3 years ago
Responded quickly, quickly evaluated the issue, and fixed it in record time. Professional, conscientious about care and cleanliness of my house. Would absolutely call again.
Good service would call again.
Bonnie Sugarman
8 months ago
They arrived on time , they explained my options, they did everything they said they were going to do, and they repaired my plumbing in a very timely manner. Their paperwork was in order and prompt.
Very professional and did a great job. Will definitely call them again. Came on snow day when no other company would return my call
Professional, friendly, always on time. I have always gotten same day service. Highly recommend Dr Drips!
Latasha Kinner
7 months ago
Deborah Meade
6 months ago
Great service! He went all out to make sure everything was taken care of before he left. Very impressive young man!
They were fast courteous efficient and I will gladly recommend them to anybody I was very well pleased
As a first time home owner, seeing water damage and what I believed to be a plumbing leak from bathroom pipes had me worried. With one call to Doctor Drips, the owner Jance, sent out a great plumber that same day. Once Tom arrived, he proceeded to look at all reasons as to why there was water damage. With a few discussions so I had an understanding and LIMITED cutting into the dry wall, Tom figured out it was not a leak from the bathroom, but a broken water line inside my refrigerator. Tom proceeded to diagnose the issue with the refrigerator and explain to me a simple fix so I would not have to call out an appliance company. Of the small mess that was made, Tom cleaned it up as if he were never there. I could not be happier with my choice to use Doctor Drips!
Louise Morris
8 months ago
Matt was great. Prompt, friendly, efficient, explained everything and fixed two leaks in about an hour. Would give 6 stars if I could!
Anna Harutyunyan
a year ago
Toilet leaked from base. Matt came as scheduled within a few days. He was on time and quickly resolved the problem. Thank you!
Richard Stokes
a year ago
Dr. Drips installed a new tankless heater in my home. They were awesome! Responsive, on time, and knowledgeable. Highly, highly recommend for all your plumbing needs.
Great experience. I recommend them!
Kathryn Baker
2 years ago
Doctor Drips was able to fix my water heater within 6 hours after I called them. They were professional and efficient. I am beyond glad to have hot water once again, especially during these cold winter months. Thank you, Doctor Drips!
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