Description
Coolray is the name you can trust when you need heating & air conditioning, plumbing and electrical service. Our technicians have the tools, knowledge and experience to ensure your HVAC, plumbing and electrical service needs are addressed properly.
SERVICES
A/C system maintenance, Heating system maintenance, HVAC system maintenance, Install AC, Heating system installation, A/C system repair, Heating system repair, Repair HVAC, HVAC duct & vent cleaning, Ductless heating & A/C services, HVAC system repair, HVAC duct & vent installation, Install thermostat, HVAC duct & vent repair, Thermostat repair, Thermostat installation, Ac Systems, Air Conditioners, Air Conditioning Repair Maintenance, Air Sealing, Comfort Consultants, Drain Cleaning Service, Electrical And Plumbing, Electrical Maintenance, Emergency Plumbing Repair, Equipment Installation, Equipment Maintenance, Furnaces And Heat Pumps, Heating & Ac Repair, Heating & Air Conditioning Repair, Heating And Air Conditioning System, Heating And Cooling Systems, Heating Equipment, Heating Maintenance, Home Insulation, Hour Emergency Service, Hvac And Plumbing, Insulation Attic, Light Commercial, New System Installation, Plumbing Repair Maintenance, Radiant Barrier, Repair All Makes And Models, Routine Hvac Maintenance, Service Call, Service Upgrades, Sewer Line Repair & Replacement, Steam Humidifiers, Sump Pump Installation, Technical Training, Water Filtration, Water Heater Repair, Water Heater Replacement, Water Leaks, Water Treatment, Installation, Plumbing leak detection, Faucet installation, Garbage disposal installation, Shower installation, Toilet installation, Water heater installation, Plumbing leak repair, Faucet repair, Garbage disposal repair, Plumbing pipe repair, Sewer repair, Shower repair, Toilet repair, Water heater repair, Sump pump installation, Sump pump repair, Drain cleaning, Licensed Plumbers, General alarm installation, Electrical fixture installation, Electrical parts assembly, Electrical wiring installation, Electrical wiring repair, Electrical fuse changing, General repairs, Electrical inspections, Fan installation, Light fixture installation, Outdoor lighting installation, Electrical outlet & switch installation, Security system installation, Electrical outlet & switch relocation, Fan repair, Light fixture repair, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Backup generator installation, Licensed Electricians,
Reviews
Breon Stewart-Guarino
a week ago
They're fast, friendly, and extremely effective. Accept no substitutes.
Technician was very polite and nice.
Amazing and courteous service! We had to call because our motor went out just in time for the cold! Our technician Richard Barber was very informative and fixed our unit in no time! Hope to see him in the future when we can replace our old unit with a new one. So happy to have heat again! 10/10 highly recommend
James came out and was fast and very polite and professional helped get our water fixed quickly and is knowledgeable with his trade
Kathleen Schwartz
2 weeks ago
Mary Wynne Starr
a week ago
Joshua did a great job for HVAC tuneup and identified down vent lines under my house. Too bad I’ll have to pay over $2100 to get them replaced.
Emily Widenhofer
3 weeks ago
Love this company. Responsive, resonabkh priced and very professional techs. HIGHLY HIGHLY recommend!!
AC went out on a Friday night after hours and they were still able to send a repair guy who was extremely friendly, knowledgeable, and professional. Fixed the issue and Saved the day!
David J. Glover
a week ago
My new AC and air handler installers, Jonathon and Elijah, went above and beyond to make this difficult installation work. On two of the hottest days of the year, with temperatures in the attic space reaching 130+degrees, these two technicians provided professional, quality service and kept me appraised of the project at every step. I could not be happier with the service I received from my CoolRay technicians.
This instal went very smoothly and (assuming the unit remains working) I experienced no frustrations at all. The technicians did quality work and communicated all barriers (tight attic space with no air) and delays (heat mostly) to me in a professional and timely manner and worked around other service professionals at the job site in a respectful and efficient way.
Thanks guys, I hope you never have to work in that kind of heat again.
BY FAR, the most knowledgeable HVAC technician I have ever met. Freddy was honest, fair, and helpful. Freddy found our cooling problem in a matter of minutes! I will call Coolray in the future and request only Freddy!!!
Robert Riedel
2 weeks ago
They came quickly, very polite and professional. The other thing…. They FIXED MY LANTERN. They were the fourth people that I had look at it. I’m very happy with them. Very happy!!
David Jenkins
3 weeks ago
Freddy was dressed professional, he was friendly and courteous.
Doug DeAngelis
a week ago
Jorge showed up early and went way above and beyond expectation. Incredibly thorough. Great communication. A++++++
Brad Poole is very courteous and professional and would recommend his work to everybody.
delbert ragsdale
2 weeks ago
Every thing went great we love everything about it
Boris Mkeyovixk
2 weeks ago
Blake was a pleasure to do business with. He answered all our questions, very professional and solved the problem quickly.
Very good service. Highly recommend.
Allison Alonzo
2 weeks ago
Kevin and Stanton from coolray were great. They were on time to fix our plumbing issue. They easily identified the problem and even answered a few extra questions we had. Plus I appreciated the blue booties they wore in the house.
We had a surge/emp protector installed for the whole home. Dante was respectful, knowledgeable, efficient and seemingly took pride in his work. Would definitely recommend and will be using them for my future projects.
Great service and communication! Would highly recommend!
carol henderson
4 days ago
The technician was very attentive to my problems and worked to resolve the situation
Blake Musick communicated clearly and acted professionally while conducting my service request.
Had our A/C serviced last week by Ty Hyden and he did a Fantastic job!! Then on Sat we had some electrical issues and Richard Verges came out and resolved those issues...Both techs came out like true Pro's..!! Professionalism, Honesty and transparency of what they were doing. Well done guys!! We highly recommend Coolray for AC and Electrical and will request those guys if we need them out again. Cheers!!
Tobbie was very knowledgeable and courteous and finished the job in a timely manner.
Charlotte Cox
a month ago
Porter was really knowledgeable about our plumbing issues and helped us out a lot. We are getting a tankless water heater and best decision we could have made thanks to Porter.
Beverly Phelps
a week ago
My ac went out on one of the hottest days and glad they were open an able to come out. Freddy was quick and on to his next appointment.
alfred nickell
3 weeks ago
Susan Bourque
4 weeks ago
Your technician James was prompt, courteous and thorough. He took the time to explain each step of the inspection. I would highly recommend Coolray based on the good service we received from James.
Chris showed up on time, was very professional, and finished the work quickly. Very satisfied.
Blake Musick with Coolray HVAC was awesome! Fast, friendly, knew exactly what the problem was and had things running quickly. I’m really glad I called Coolray.
We had Robert and Blake out at different times last week for different issues. They were extremely courteous and knowledgeable. Thank you!
I would like to thank Trevor Compton from from Coolray for his expertise, initiative advice and PROFESSIONALISM. He was very tolerant of my multiple questions and not only answered, but EXPLAINED the answer as well all. All while working in the direct sun and 90 degree heat.( 2 days!) COOLRAY. and TREVOR are my new HVAC TEAM!
Joseph Kilzer did an excellent job showing up and able to diagnosing the issue with my hvac, very knowledgeable and helpful with our unit and getting the issue fixed in a good timely manner.
M. kifle Jemberu
2 weeks ago
Tommy Hamilton
6 days ago
Had new plumbing ran to an island and new fixtures for existing sink. Everything went smoothly, the guys were great and I paid exactly what they quoted me. Will come back for future work.
marianne harter
2 weeks ago
We reallylikeToby and because of him we will hire the company again
Really good service. Was thorough and repectful. Highly recommend
Porter Dickerson came to my house and solve the problem within minutes he was incredibly friendly and solved my problem immediately. I am a single female and felt perfectly comfortable having him in my home. Would definitely recommend to a friend.
Kevin Witherspoon was great! Very knowledgeable and helpful!
Ashlynn Lambert
a month ago
Jeff made the process painless for us and went the extra mile to be sure that we understood what our options were and what problems needed to be addressed!
Jacinda Guillory
4 weeks ago
James was fantastic! He got out to us a day early and new water heater the next day!
After heat and air unit installed was fantastic now new tankless water heater! Love Cool Ray!!
Robert Stokes
3 weeks ago
These guys are the real deal in the plumbing world. They're always on the dot, which is a rare gem these days. Plus, they've got their plumbing game down pat.
What I seriously appreciate is how they don't just do their thing, they take the time to explain it all. They lay out all your options, the good, the bad, and everything in between. No pressure, just facts. It's like a crash course in Plumbing 101, and I always come out feeling like I've made the best choice.
And their work ethic? Off the charts. They don't just get the job done, they ace it. They're all about the details, making sure everything's perfect. And they always go the extra mile to make sure the job's done right. It's like they live by this leave no pipe unturned mantra or something.
And talk about respect for my space. They're like plumbing ninjas - they come in, fix the problem, and vanish, leaving everything as clean as when they arrived.
So, if you're in need of a plumber, hit up Coolray. They're top-tier, no question about it.
Paul GibbsDepino
6 days ago
Excellent service by Trevor. True professional 👌
Mitchell Lilly
2 months ago
Coolray installed an hvac unit at my home. The shipping ring was left on, exposing my home to the elements. Also the flashing was completely screwed up.They just used caulking to fill in the gaps. Bottom of the flashing is bent and was not fitted properly. On 5/26/2023 they were suppose to come out to fix the issue. Never showed up or received a phone call.
Alivia Burnham-Brown
a week ago
Daniel Newton
3 weeks ago
Our experience with Coolray Heating, Cooling, Plumbing & Electrical was marked by exceptional customer service from start to finish. The attentive consultation provided by Donte, their responsive communication, valuable insights and recommendations, and unwavering dedication to customer satisfaction made the installation of our Generac generator a stress-free and enjoyable process. We highly recommend Coolray to anyone seeking HVAC, plumbing, or electrical services, as their commitment to excellence sets them apart as an industry leader. With Coolray, you can expect outstanding customer service and a team that goes above and beyond to ensure your satisfaction.
Lionel Adkins
3 weeks ago
Jamey did a great job, very professional and neat in his work. Highly recommend!
Kelly Tamberino
a day ago
I got my HVAC unit replaced. They did a great job. They were on time and very professional.
Brian Anderson
3 days ago
Friendly and responsive
Richard novak
2 weeks ago
Jack Celatka was very professional and quick with my repair. He did great work and was very friendly. I would definitely recommend this company to others. Thanks.
Great person, and love how he cares about his work. If I could get him to all my work for me.
Cassidy Pennington
a week ago
Debbie Whittington
3 weeks ago
Kevin and Stanton were very professional. I will use Cool Ray for all of my plumbing needs.
8/4/23 I just had Coolray come out and do a lot of plumbing, I redid my bathroom, had a lot of work done. I also had them put a new AC unit in as well. I am VERY pleased at how quickly they got the job done, very professional, answered any questions I asked they answered. I highly recommend them. They gave me a great deal as well. I would like to shout out to Plumbing mgr Thomas Young, Thomas Young Jr, Brandon Watson, Willie Kincaid, Kevin Weatherspoon, Stanton Johnson and Clifford Garretson. I know there where a lot more guys - they all did a wonderful job. I believe in letting people know if they did a good job or a bad job. So, Thank you to Coolray for everything!!
Elizabeth Hale
5 months ago
Ian was amazing. He explained everything and did a fabulous job. The price was very reasonable and lower than I expected. I love that you get a text with a picture of your tech, when they are on the way. I will use this company again for sure.
Paul Rozdzialik
4 hours ago
Christopher Larson is very knowledgeable and does a great job! Thank you!!
Marty Funderburk
3 weeks ago
This is the second time I’ve hired Coolray and I’m very happy with how quickly they were able to do both jobs! And their pricing has been better than I expected both times! Blake was very knowledgeable and professional! I will only call them in the future!
Freddy V. is such a kind soul and so quick to fix our problem and showed up within 25 minutes off placing an emergency work order with a smile on his face at 915pm. He also has 35 years of experience and it shows! Fair price especially on an emergency after hour call.
Highly recommend Coolray and request Freddy V.
Kevin Weatherspoon from Coolray arrived about 2 hours after I called, diagnosed the problem correctly and fixed it as fast as possible. Totally professional, cleaned up after his work, and the price was fair, especially considering it was an emergency call on a Sunday afternoon. I highly recommend Coolray…and if possible ask for Kevin!!
christian smith
2 weeks ago
Love the service!! Had an amazing conversation with Jorge Velez!! He informed me about the issues came up with some amazing solutions and I’ll definitely will be using this company again
Clifford was an awesome technician! He was nice, informative, diagnosed the issue right away and had my AC restored super quick! Thank you sir!!!
Coolray did a wonderful job! They were able to come out same day! Would highly recommend Brad Poole for all your hvac needs!
Worst experience ever, do not use. Unqualified, unprofessional. Run!
Holly Kendall
23 hours ago
Charleeta Boddy
a week ago
Kevin and Stanton was awesome. Did a great job and work with me on pricing. Service was quick as well. THANK You!
Lead Belly Estate
3 weeks ago
Technician Tobbie was respectful of our home. Explained thing’s thoroughly. Patient with my many questions. Was a pleasure to not be rushed or oversold on services.
Amanda Cuomo
2 months ago
Service technicals were very nice and knowledgeable. I do think the price was very steep it was over $500 for them to snake my drain in under 20 minutes. Although techs were great and I would recommend them I wouldn’t use this company again.
Elizabeth Rangel
a week ago
Really good service
I want to say Kevin weatherspoon was prompt and did AMAZING job! Thanks Kevin!
COOLRAY HVAC is the best in the business hands down I would have gave more stars if possible. Definitely would recommend this company and I look forward to working with them again. The whole team was very professional from start to finish. sales rep, technicians, Installation crew I mean the whole team top notch 👍 I'm actually looking around the house to find something else for them to fix LOL.
Richard Leblanc
6 hours ago
Chris was very helpful very professional, prompt and clean
Great experience dealing with Coolray from installers to customer service everyone was nice and knowledgeable as can be
I will be a repeat customer. Technician was very professional, very nice. Reasonable rates. Quick!
William Woodard
a week ago
The technician was on time, very professional, and didn’t mind answering my questions. He really took his time to figure out why I had lost power in just one bedroom and explained everything to me. Very pleased.
jackie ritchie
6 days ago
326 dollars too look for a leak that I told them where it was person on the phone told me a service fee of $66
But didn’t mention the $260 to find the leak
Great service . Techs worked all day without taking a break. Very personable.
Blake came to check out my ac unit and I was very happy and his promptness and how friendly he explained to be everything that was wrong with my unit and what could happen in near future. I would call them again.
joanne balanda
a week ago
Had annual maintenance on Ac/heating unit.
Kevin was knowledgeable, friendly and provided great work.
Jonathan Ammerman (Nashville) was great to work with. Very informative and laid-back. Took time to work through multiple scenarios with me to find the best solution.
Joseph did a great job and got the unit working.
Great job! They were on-site at my house within an hour of my request and expediently showed me what was wrong and fixed the electrical issue. Would rehire them and would recommend!
Good work and explained repairs. Freddy the technician do a great job.
Thomas O'Keeffe
a week ago
Erica was super knowledgeable and helped save me time and money locating my septic tank! Jamey also helped fix a light fixture in my house and was very polite in setting everything up!
Valerie Johnson
a week ago
We had to contact Coolray Heating, Cooling & Plumbing on of the hottest days this Summer. Freddy V. was the best. He explained everything so well and had our AC unit cooling in minutes. Thanks Coolray for your prompt service!
Trevor was wonder! Very knowledgeable and answered all our question. If we go with more service I will call CoolRay and ask for him!
Kevin Weatherspoon was a very nice technician he explained everything about what was needed to be done and I would recommend him to family and friends
Erich Lorenz
2 months ago
michelle vejar
3 days ago
Had a great experience with Cool Ray today. I was so impressed with the electrician Richard Verges. He’s was incredibly knowledgeable and professional. We had some weird wiring issues and he resolved them quickly. This is our 2nd experience with Cool Ray and both were positive. I highly recommend Cool Ray.
we are pleased with the service we received along with the installation guys that done an awesome job installing our new unit.
Great experience with CoolRay! Came out on a Sunday to determine what was wrong with my HVAC!!
Eva Roeschlein
a month ago
William was awesome, smart, and totally professional! Would recommend him to anyone! Thank you, William!!
Michael Tillerson did an excellent job. He was knowledgeable, efficient, and pleasant to work with. When the job was completed he checked for leaks and repaired a broken valve.
Kevin came over to fix a leaky shower faucet and since he was here, I had him replace a toilet fill valve. He did a great job! Friendly and informative. This guy is a total pro!
Great job all the way around!
Michele Petyo
a month ago
I had my hvac installed by another co. less that 2 yrs ago. I have had problems ever since . I called cool ray and talked to Thomas Young who used to work for other co. now wks for cool ray. He went above and beyond to get my repair done at ALOT less money. I highly recommend Coolray for all your needs. They have a great very affordable cool care membership plan that includes much more for your money than the other. Also the tech. they sent Brad was on time, proffessional and thorough. Super nice as he explain everything and answered all my questions.
Jonathan Monroe
a day ago
Prompt and efficient. Professional yet down-to-earth employees. Fixed our issue within an hour. Will be using them in the future for all hvac, plumbing, and electrical needs.
We had an awesome experience, and the technician was very friendly! They installed a new Uv system and filter, it works amazing!! There is way less dust in our home and our allergies are gone!!! I cannot say enough about the help it brought to my home!
Bernadette Murphy
3 weeks ago
Freddy was a real professional! On time, polite, communicative, knowledgeable, explained and fixed the problem. I will use them for any of my heating, cooling, electrical, or plumbing problems.
Great customer service and friendly staff. Joe Kilzer was very friendly and efficient in ordering the necessary parts and installation. Very much appreciated, especially when the AC cuts out in a heatwave!
I bought i fridge that needed a water line hooked up to it for the water & ice maker to work. My tech Kevin came on time and got the job done in a reasonable time. I would definitely use this company in the future as well as recommend them to future customers. Thank you all again for the great service you all have provided.
Could not be more impressed with these folks here. I called them today, for an AC emergency. I have a pregnant wife and toddler at home and it was over 90 degrees in my home. They were able to accommodate the urgency of the situation and had me up and running within a few hours of the initial intake phone call. Fairly priced, professional, friendly, and exceptional staff from the people on the phone to the updates about the tech on the way, to the explanation of what was going on from the tech. Will be using them again for any future HVAC issues.
Valecia Bradford
2 weeks ago
Andy Piercefield
5 months ago
Quick and reliable service! Easy scheduling process online, to have tech come out same day.
Coolray went above and beyond when our family was displaced due to electric and HVAC issues. They handled the communication between departments and technicians, taking stress off of me. They gave honest quotes and explanations. We appreciated their expertise and professionalism.
brad glossinger
2 weeks ago
Probably one of the most through tune ups I've had on my ac units in a long time. Jack did a great job!
Joe Kilzer knows his stuff. I felt safe with Joe taking care of my dinosaur compressor. It works like a charm now. Very honest !
Chris Leonard
3 weeks ago
The team who worked on my home were professional, kind and honest. I was presented with multiple options and once we made the decision, the team was quick to install our unit. I’d highly recommend Coolray.
Reds Fan Scott T
a month ago
Stay away! been back 3 times with three different diagnosis .
Had an emergency and they came immediately. When issue turned out to be caused by the electric co, they dropped the service fee by ⅓. This will be my go to company from now on.
Cory and his team worked tirelessly to put a new AC unit in our building. It was a very tough job. They were very professional and a good value. I highly recommend Coolray.
Mackenzie Lem
3 months ago
I called the plumber who is contracted with our building THREE TIMES with no response! I called Coolray and they sent a tech out within 2 hours to fix my broken hose spigot!!! Jeff was my technician and did an incredible job!! I asked probably a thousand questions and he did amazing answering all of them and taking time to educate me. He unfortunately had to cut a hole in the wall to fix one of our pipes, but he did so quickly and even cleaned up the space afterwards so that it wasn't dusty/an accident hazard for my kiddo/cats. Super kind, friendly, and professional service at a great price. Will be continuing to use this company for the rest of my time in Nashville. Incredible service experience!
Jason Shamblin
2 weeks ago
Debbie Walton
6 hours ago
Stanley came to my house today for inspection. Nicest man ever! So polite. He explained everything to me and did a minor plumbing repair. He found a small leak under kitchen sink which I knew nothing about. I appreciated him very much. They have the nicest employees ever!
I found Coolray by Home Depot. They worked very professionally and my experiences with the salesperson and the installation team have gone perfectly. I'm happy that I have chosen them to replace my HVAC unit.
Had a few preventative things done by Cool Ray. Brandin and Michael showed up on time and worked very efficiently. Let me know everything they were doing and why. Highly recommend them.
Jorge Velez was nothing but professional and courteous throughout his visit in my home. My family of five was split up into two houses due to a major drainage backup and he was able to get us fixed up and back to 99% before bedtime for the kiddos.
Erica from Coolray was wonderful, knowledgeable, and very helpful in responding to our issue and sharing expertise for our best plan of action. Highly recommend working with Coolray!
Robert was very kind and professional. Explained everything that he was going to do and did not try to upcharge any additional items.
My appointment was at 2 and they showed up before 2 (I was still at work). They were supposed to do a tune up / clean my hvac. The guy basically told me the unit is junk and I need a new one. After I declined, he got huffy, took the check and left. Hvac still looks dirty. Picture is how it looked after he left. What did I pay for?
We had a leak in a very tough spot to get to. The technicians came out and squeezed into the small area and fixed the leak under the shower fairly quickly. They were very polite and professional. I definitely recommend them.
christine turner
a week ago
Thank your for your prompt responses to my 73 year old sister’s air conditioning problems during this 96 degree weather. Every one from the young lady who took the call to the technicians who came out to fix the unit were kind compassionate and professional.
Very professional service technicians! I appreciated that they were able to move my appointment up. Highly recommend.
Brian Harstine
a week ago
My technician Clifford was one of the best that I’ve had work on any of my properties. Super kind very knowledgeable and efficient.
Ralph Derksen
2 weeks ago
Ty Hyden after came within the promised time, was efficient, very pleasant, and cleaned up after himself. He performed an HVAC inspection and I expect to call for him for my next one.
Kevin Weakley
2 weeks ago
Our tech Tobbie was great. Very knowledgeable and arrived on time.
Brian Marshall
4 weeks ago
Porter came out for our yearly plumbing inspection and as always we had great customer service and he was super helpful!
Rachel Jernigan
3 weeks ago
Highly Recommend - We had a great experience with this company! We scheduled an appointment online, and were surprised to see they had availability for a same-day service call. They almost instantly confirmed the appointment via text. They weren’t just prompt with the appointment time - they were early and notified us via text when they were on their way. They even included the name and a picture of the employee that was coming to our house. The employee was knowledgeable and courteous. He took the time to call to check on the warranty of our unit and was upfront with pricing prior to making a repair. He even took time to vacuum once he was finished to clean up the water from the ice that was melting from our upstairs unit. Since he left, I’ve already received a follow up email with the invoice and information about the service call today. We will definitely consider them again for any HVAC, plumbing, or electrical needs!
The Technician, Jacob, worked hard to get our unit tuned up. Shared one item that is still within limits but operating as designed. I will use these folks again.
Technician told my client (kitchen remodel client) he couldn’t install a dishwasher bc the opening wasn’t 24 1/2 “
Spoke to the manger who hung up on me
Extremely unprofessional! And lacking basic knowledge!
Anthony’s customer service was outstanding. Such a pleasure to talk with and very informative.
We were able to receive same day service! The scheduler was friendly. Porter was polite, professional, and did a great job with the plumbing work. It took longer than anticipated, but if he was frustrated it certainly did not show. He cleaned up after himself and made sure to answer any questions we had before he left instead of rushing off. We wouldn't hesitate to use them again!
Friendly and answered my questions!
Decided not to install new outlet-
Clifford was on time and explained everything very well. He fixed the problem with our HVAC and provided preventative pieces of advice.
Blake Musick from Coolray came to our house yesterday (7/28/2023) to fix a 5 years old A/C equipment. He is well trained, very honest and stands on customer’s side to think and work. His professional service is very impressive. Many options to fix the cooling issue, but he took the most efficient way to get the job done. We appreciate him very much.
Neha Singla Gupta
5 days ago
Trevor L. & Will W. came out to check my water pressure issue in both of my showers. They found the issue and fixed it swiftly - no more issues! They also found some other issue under my house with my HVAC system and was able to get a tech out to check that as well same day. Coolray is a 5 Star Service!
Blake was here today and did an outstanding job. I highly recommend Cool Ray and especially Blake
Be sure to ask for Brad Poole. Highly recommend!
Michael McDonnell
2 weeks ago
CoolRay provided excellent customer service, got a team out here quickly. Our tech Kevin, explained the problem addressed it and was able to get the part needed to fix the AC unit.
Thank you!!!
New central heat/air system. Installers very polite and helpful. My only complaint, I am old school and was expecting a final paperwork with the install but there was nothing, still waiting to find out when I will receive it.
Vielka Oglivie
2 weeks ago
Mr. Joseph arrived on time for service to my heating and air conditioner service. He was very detailed with all of his work and explained how the little things can be done to avoid major inconvenience in the future. I will always have him on my team by calling Coolray and heating of TN.
Suzanne Martin
3 weeks ago
Blake was fantastic - knew what he was doing and very friendly!!
MARTHA NEWTON
3 weeks ago
Porter did an excellent job addressing our plumbing issues in efficiently. He was also extremely helpful in explaining our issues as well as being friendly and personable. He even checked on our water heater to make sure it was set correctly.
Ric McManigle
2 weeks ago
Quick response, professional, reasonable pricing. Thank you CoolRay!
Tobbie was awesome. Very knowledgeable and professional
Coolray is great about following up before the appointment and even sending you a picture of what technician will be assigned to you for the day. They are professional, efficient and fair priced.
James was very courteous and professional and communicated well with me.
Joseph Kilzer checked my HVAC.
The yahoo's that constructed this place thought that it was wise to install the HVAC in the back of a very small room that also housed the water heater, washer and dryer. Which means that it's almost impossible for me to get back there to change the filter. Joseph in used his creative mind to make me a tool that I can use to change the filter without breaking a limb trying to get back there.
Lighting struck my AC unit the very next day and Joseph came the very next day to repair it. I love this company. I thought that my previous company was amazing but Coolray has exceeded my expectations time and time again!
Denise Desai
5 months ago
Great, prompt service. Ty and Tobbie were very professional and explained everything well. Highly recommend their service!
Very thorough and highly educated. Very pleased! Richard Barber is top notch
I have been super impressed with this business. Everyone I have dealt with has been more than helpful and kind. Joseph was at my house twice explained everything so I would know what was going on took the time to make sure that my cost was as low as possible a great experience !
Nicholas Steff
3 weeks ago
Thank you for all your excellent work! Richard V. and Joseph E. You guys rocked. Super clean organized polite and work is just amazing. Thanks again!
Cindy Alexander
a week ago
Didn’t know how to preform repair and actually made the issue worse. I was charged a service fee even though they could not repair. I wouldn’t be so harsh except I explained my issue before scheduling service.
They came in time and they did great job and they did there job really Professional I am grateful for the job they did
Thank you so much
Peyton Beasley
2 weeks ago
Joseph Kilzer came out to my residence for a maintenance /service check. He was very respectful, polite, and understanding that I am new to home-owning, especially an older fixer upper home. He answered any questions I had and provided phenomenal customer service!!
Jonathan McWilliams
5 days ago
Richard Miller
a month ago
It's rare to find a company that you can trust. Joseph was very respectful of the fact that I'm a disabled veteran and a senior citizen. My central air unit went out on Saturday afternoon, and I was dreading trying to sleep tonight. It was 90° today, and after many calls to every company that I could pull up on my phone, Coolray called me back and said that they would get to me today. That's service above and beyond the call of duty. Joseph had my unit up and running within twenty minutes. He told me what the problem was and fixed it immediately. You don't find that type of service anywhere. He didn't try to sell me something I didn't need ( I know a little bit, but I have one leg and get around in a wheelchair so I never could have fixed it) My house is cooling down, and my animals and I won't have to suffer tonight. That means more to me than anything. If I have a problem with heating, air conditioning, or plumbing , Coolray will be who I call. I have a home warranty, but they couldn't get anyone out until Monday. What good does that do me. I got them, basically because my heating and air unit is 13 years old. I may be canceling them. I now have a company that I can trust when something goes wrong. That's what counts. Thank you, Joseph and Coolray. You made my day, but more importantly, my night .
Richard Stewart
3 weeks ago
Great job on checking out our HVAC units
Alex Lachmandas
2 weeks ago
Kevin and Stanton were very kind and professional. They showed up on time and diagnosed our issues very quickly. Thanks again for great service!!
In a word, OUTSTANDING. In two, IMPECCABLE WORK-ETHIC. In three, WOULD USE AGAIN for other jobs.
Jamey, Dante, Joseph, and Tommy, thank you! Your team is like none other I have ever done business with. Matt, thank you for your extraordinary business — you certainly know how to win over customers. I appreciate the deal you worked out for me to get both a tankless water heater and a whole house generator. The appliances are top of the line products and the crew were professional, courteous, and very detail oriented. Tommy, especially! He paid close attention to detail about everything thing he did. After installing the tankless water heater he cleaned up after himself and made the space he’d worked in look like nothing ever happened. The work he did was outstanding.
Every man on your team today showed up ready to work and determined to do it right the first time. I love that kind of work ethic. My yard doesn’t drain so well in two spots and when I told Tommy about it he recommended another teammate who does french trenches for your company. So, yes, I would like to be a returning customer.
I highly recommend anyone looking for heating, cooling, plumbing & electrical service to call Coolray. They can’t go wrong calling on this company. Thank you for your service today. After the installation of my new generator on Wed., it will be my pleasure to write another review about that experience, too. Thank you all for your service!
(Please excuse any typos. I typed this on my cell phone. No telling how many extra letters my thumbs hit — or missed 🙂).
James was great. Very nice, knowledgeable and explained everything well. I'd recommend working with him and Coolray again.
Ron and Linda Lucarini
a week ago
Great service! Great servicemen!
Zachary Sherrod
a week ago
Fast and fair! I just brought home a newborn baby to a VERY hot house! Coolray and Blake M. came out right away and got the units going again almost immediately! Thanks to Blake’s service and expertise, I will definitely be in touch to get the units replaced soon but can’t thank Blake and the dispatch team enough for the quick response!
I’m very happy with the Coolray team and love the new system. They quoted a system that would allow me a tax incentive and quickly got me on the schedule. One day install and I’m nice and cool. The warranty was also much better than my other quotes.
kathy sellers
2 weeks ago
They did a good job of earning our business and beating their competitors. The men that did install were very knowledgeable and professional. I will recommend Coolray to everyone for Hearing and Air Conditioning.
Tobbie fixed our HVAC issue promptly and got us up running again.
Jack Celatka was so awesome, fast, and friendly. Highly recommended!! With great service! Nice job Coolray!
Jack was great. So honest and gave me peace of mind. We also signed up the for maintenance contract so Coolray will continue servicing our home!
Initial plumbers sent, upsold camera before any attempt to unclog pipe. After that, camera tech Jeremey Clayton and helper Dexter Page performed like professionals and solved my issue. Would use Coolray again because of these 2 guys.
The tech was on time and walked me through the process step by step. Very professional.
The two men came within two hours and went right to work, and fixed the problem right away.
There names were Kevin and Stanton, they were neat and tidy. Keeping their numbers for later use.
Todd Fontechia
2 weeks ago
AC condenser froze up Saturday afternoon and Coolray sent a tech the very next morning. Turns out the refrigerant was a little low and my filters were dirty and preventing good air flow. They only charged me $125, which I considered reasonable (my last AC repair cost $8,000 ouch!).
Tech was on time, courteous and respectful of property. He didn’t try to up-sell or charge for unnecessary items. Highly recommend
Alicia Neal
55 minutes ago
Coolray does an amazing service. Came out very quickly to help us. Chris Larson was our service tech and was very wonderful. I highly recommend this company if you need service or maintenance.
Anastasiya Brown
3 weeks ago
2 times we had broken A/C and after working hrs it’s impossible to find anyone to help you, that’s how I found Coolray, they are operating 24/7, what is incredible, plus they will send you a picture of technician so you will know who is coming to your home at 8:30 pm.Jack Celatka came to fix our A/C and he did wonderful job, he was very friendly, had his shoes covers, inspected everything, solved the problem and even told me how I can sine to a membership savings program. Highly recommend!
Blake Musick did a great and professional job, explaining what he was doing to me in a simple and clear way. He was efficient and helpful. Thank you Blake!
Blake was my Tech. He arrived early , diagnosed the problem. Returned when he said he would! Fixed the ac promptly. Best service I have had in years! Robert Stroud
I called with an emergency and they were able to send Jack and Bryan out to me same day. They were awesome, clean and fixed the problem very quickly and also did a maintenance check on my unit. I will definitely be using them again for any of my HVAC needs.
michelle stachon
2 weeks ago
Jeremy and Dexter were amazing!!! They were so nice and did a great job! Will be calling them for my plumbing needs from now on!!!
Robert Carney
a month ago
The service that Clifton G. provided me was that of the utmost humble and professional. He was very timely, extremely knowledgeable, I behoove this company to promote this man into a leadership position. His knowledge base and wisdom should be passed down to all future employees to ensure the success of all ongoing maintenance calls. He should be the direct example to all your other employees of conduct, knowledge, and expertise.
Showed up on time and we’re very friendly. My basement was flooded they were able to get it cleaned out and came back the next day to fix AC and sump. Highly recommend.
Elliott McCeney
2 months ago
Jeff Singleton came out was very professional and explained my issue quickly. Highly recommend.
Great service! Technician I had was Tobey and he was great! Definitely recommend using this place for hvac service and highly recommend getting a membership that is only 10 dollars a month and includes 2 checkups a year as well as plumbing and electrical benefits!!!
LAUREN SHREVE
3 weeks ago
Will and Stan were very helpful and fixed our toilets quickly.
I had a great experience. I called around, but Richard Verges with Coolray was the only outfit that was able to address my issues within 24 hours. Would use Coolray again.
Amanda Stroud
2 weeks ago
Explained evert well. Did what he said and fixed our issue so fast!!
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