Best Repair Call in Minneapolis MN

All I can say is Mike and Devon were not only pleasant and professional but have such positive energy! I would recommend these gents to anyone looking for service or installation. Thank you guys very much!

Fast response professional, fast, and cleaned up after repair

Nico was friendly and helpful. He unclogged the drain- just what we needed!

I had a pipe burst in middle of the night, so i turned to Google to find help and that's where I found First Response and called them up and Anthony was over within the hour. He made what i thought was my worst nightmare the easiest and most stress free work I've done on my house. He explained and helped me through the entire process dealing with the mess and the insurance company. So i was left without a worry from start to finish! Great company and great people.

Best plumber in town, no question.

Thanks John, great service and price. The best words to describe him is honesty and integrity. Highly recommend!

We are Smart Club members. Our service guys have been so friendly and helpful. This summer we had our ducts cleaned by John. He was awesome. He was at or house from 830am to nearly 6pm. He found issues with our duct work and he fixed them.

Quick in responding, friendly and very helpful! One of the best customer experiences. We will use them again.

Work was done professionally with no premium for an emergency weekend call. I will definitely use again. Thanks Nick.

Always a great spot to visit.

Ryan did a great job on the furnace checkup and explaining what and why service needed to be done.

I was able to schedule same-day visit when my furnace suddenly needed to be replaced. I had several companies visit and Karim with Genz-Ryan was fantastic. So personable, informative, and educational. He was also really respectful of my home by keeping everything neat... he even noticed an error a previous tech made that would've had me without hot water - wow was I grateful! I really appreciated the care and attention to detail.

Tony, Walter, Bo, and Elliott were very professional and answered all our our extra questions. They offered the most economical choice and explained next steps if needed. Bo took the time to show me what he was doing so I would know how to do it next time. Nothing but great things to say about this place!!

Seth is a stellar tech and customer service ace. He prioritized my leak (pipe going to the water heater) and fixed it promptly, perfectly.
I so appreciate his coming so quickly. It was his first day back from a short vacation and he had work stacked up ... but still fit me in.
Huge attitude of gratitude,
Kathleen

Dean's had great customer reviews, so I booked an appointment on line through the website, got a return call within an hour, and had a convenient appointment scheduled for the next day. My tech Nick showed up on time, was friendly, professional, clean, and upfront about the cost. He completed the job in about an hour. (I had a leaking connection to my water softener unit). Will DEFINITELY use Dean's again! Thanks for the great experience from my first phone call to the repair being done!

Similar to other reviews (wish I would've seen before calling them) they forced me to sign an agreement for $445 to clear a clog just a few feet beyond the kitchen sink trap. Wait, it gets much worse. They ran the snake through the vent pipe and told me this is a bad clog. I asked how he could tell because the snake was whipping above the roof line. He pulled it back in and jammed it so hard downward that it broke the PVC drain pipe, destroying my bathroom ceiling and insulation with 2 full sinks of water. Two guys stood there while I tore down the drywall to find the break. They said it's not their fault because there was no purple primer showing on the PVC pipe and joint. I told them it's never leaked since 1983 when the home was built and that there's such a thing as clear primer. He denied the existence of clear primer. They left me with a broken pipe and huge mess. Cost to repair was 3 days from my job and over $300 of materials (I did all of the work myself). These guys only care about money. Worst contractor I've hired in 35 years that I've owned properties. The two tenants living in that unit can attest to all of this and were also inconvenienced for 3 straight days. I would give them zero stars if possible.

OK

Fast, Friendly, & knowledgeable!