Description
Here at Standard Heating & Air Conditioning, we truly care about our community. Our Minneapolis-St. Paul HVAC technicians provide locals with the time, products, and comfort their homes deserve. We try our best to support local charities, too, even sitting on the boards for several organizations.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, Ac Unit, Air Conditioner Financing, Air Conditioner Installations, Air Conditioning Ac Replacement, Air Conditioning Careers, Air Distribution, Air Exchangers, Air Filters, Auto Repair Service, Boiler Replacement, Club Maintenance, Cooling Solutions, Emergency Services, Energy Savings Rebates, Freon Recovery, Freon Recycling, Furnace And Air Conditioner, Furnace Duct Work, Furnace Safety Inspection, Furnace Tune-Up, Garage Heaters, Heating And Air Conditioning, Heating And Cooling Systems, Heating Equipment Inspection, Home Air Cleaners, Home Air Duct, Housing Inspection, Iaq Service, Install Ductless Systems, Latest Heating And Cooling, Maintenance Inspection, Mini-Split Air Conditioning Unit, New Boilers, New Furnace, New Heating, New Heating And Cooling, Our Air Conditioning, Preventative Maintenance, Property Maintenance, Regular Maintenance, Replacement Boiler Repair, Replacement Furnace Repair, Replacement Garage Heaters, Sensor Lights, Service Calls, Sheet Metal Fabrication, System Replacements, Water Heater Replacement, Cleaning, Installation,
Reviews
I originally hired this company because I've seen a ton of their vehicles around throughout the last year. The previous contractor I used did a poor job, and these guys illustrated just how much so. Extremely thorough and knowledgeable, I'll be going with them from now on.
I love Standard Heating and Cooling! They are friendly, professional and reasonably priced. Have utilized them for years for our furnace and AC maintenance and we also purchased our new furnace and AC from them. Great!
Jennifer Kuriger
2 years ago
Installation is as or more important than the brand u buy...the best equipment installed incorrectly is a waste of money and will fail. These guys r the best installers. Actually talked me into a less expensive one stage furnace and did a good job explaining the differences. L00 They do everything i ncluding a follow up visit to check systems and file rebates 4 u. Very nicee and professional and clean...always wore shoe covers wout being asked. Enjoyable exprerience and fair price.
Casey did a wonderful job at our house for a tune up. He arrived early and was very good at explaining everything he was doing. He didn't rush and did a very thorough job.
I’ve worked with Standard Heating and Air for a decade or more and continue to because they provide great quality service. We just had them install a new furnace/AC and they were here when they said they would be and we’re professional, transparent and respectful in all aspects of the work…from the initial service call, through the sales process and to completion of the install.
We had to replace our A/C unit and Standard Heating did an awesome job. They sized the system properly for our house. The install went flawlessly. The system is quiet and efficient. I would definitely buy from them again!
We wanted a reliable and trustworthy company to maintain our furnace and A/C as they age. We have found them to always be fair and honest with us and trust that they are not up-selling or taking advantage of us. We use their SmartClub membership and are very happy. Techs are always very nice, quick and professional! Recommend for sure!
Mary Limbeck
5 months ago
Brian E and Matt were amazing techs - so professional and personable. They provide great maintenance services and at low effort for myself - I’m able to work from home while they do their thing! Beyond happy with Standard Heating & AC across the board.
Angela Atchison
a week ago
Our AC stopped working and we were able to get an appointment for the following day. Seth was able to fix everything in 30 minutes same day and now our AC is working better than before! Thank you so much 🧊
Installer Jake did a great job. Very informative, very friendly, very professional. Would recommend him and your company to others.
Kayla Golliet
2 years ago
If I could put 0 stars I would. We were out of town and our brand new boiler/water heater stopped working in winter. We called the 24 hour emergency number and the repair person had no idea how to fix the issue and just left. We saw on our Ring doorbell that the repair person was talking behind our backs about how we were being irrational about the situation. How unbelievable.Revised: I would not recommend standard heating for boiler installation or services. Their sales and scheduling were unprofessional and rude. The installation went smoothly, but we have already had 2 issues with them in the first 5 months. When we needed them the most they did not have adequate solutions and were caught being rude and talking behind our backs. One issue was an installation error that cause water to leak down the exaust into our basement, which they promptly resolved. The other issue was when the boiler stopped working in 15 degree weather just 3 months into the winter season after purchase. We called the 24 hour emergency number and the they sent a junior technician who could not diagnose the issue and he refused to call a supervisor or manager when asked. He said there was nothing they could do and left a couple small space heaters which only heated one room of the house up to 50 degrees. The repair person stormed off mid convorsation when I was talking to him, and we saw on our Ring doorbell that the repair person was talking behind our backs about how we were being irrational about the situation. How unbelievable. We later found out when they sent a senior technician the next day that it was a gas issue. They apologized for not being able to diagnose the obvious issue and left us without heat over night, but that did not change the situation they left us in and made us question their knowledge of gas appliances.
Michelle Barclay
3 months ago
I’m always so pleased with the work Standard Heating and Air does. Their service providers are kind, capable and professional.
Christi Sullivan
2 weeks ago
I'm always happy with the work from Standard Heating and Air! While doing a routine tune up of our AC they noticed the exhaust hose from the water heater was a bit loose and fixed it for us while they were in the utility room. Thanks!!
Standard Heating offers good service and we've used them for years.
Arbor Otalora-Fadner
8 months ago
We wanted to get as much life as possible out of our furnace. Standard had a good quote for a repair and did solid job. Furnace works great now! Plus their scheduling person was really friendly.
grace loeslie
2 months ago
Always stinks to have to spend money on repairs for your AC, but the techs were great and everything went smoothly. I'd recommend.
Karen Hodgson
a month ago
Excellent work and a friendly, knowledgeable staff. Highly recommend.
Karl Samuelson
5 months ago
Cameron found that the humidistat was not working on my furnace during my yearly tuneup, which explained my high water bill. The City of Minneapolis maybe upset about this discovery, as my water bill will be much smaller going forward! Thanks Cameron!
naureen turner
a year ago
Ryan was great!! He was punctual, pleasant, very informative, answered all of my questions. Over all he did a great job!! American Standard Heating and Air Conditioning is great company to do business with confidence.
Laura Fitzsimmons
4 weeks ago
The a/c on my 96 year old mother went out on the hottest day yet this summer. Standard got me an appointment for a person to come out within 2 hours of my call. Nate was great. He came on time, assessed the problem and fixed it all! As a bonus he was very personable and polite. The charge was fair and what I expected. My mom is safe and cool! I have worked with Standard many times and always get great service. Thanks, Nate and SHC!
Always good service and enough time for customer questions. Update: we just replaced our entire HVAC system and the installation was smooth and highly professional from start to finish. I'd give even more stars if I could!
Carolyn McCune
4 years ago
I’m on the Smart Plan, and have my furnace & AC unit checked every year. Standard has been servicing these for many years now and always does a great job,and I’ve been lucky enough to have Jared from Standard come out to do the service the past two times. Jared’s always nice, professional, and great at communicating how everything is working!
In December 2020, my furnace wasn't keeping up with the house's heating needs. Called Standard Heating and set up an appointment for later in the week and the technician arrived before the time-frame window (so nice when they're early!) and had the issue diagnosed and fixed in under 45 minutes. Luckily it wasn't too serious a problem. He let us know that we'll need annual maintenance for our flame sensor and told us he'd set up a reminder call from Standard so they come out and do the maintenance before issues come up again. His willingness to help us out with future needs was unexpected and top-notch customer service.
In May 2012 Standard Heating & Air Conditioning replaced my old gas furnace with a new high efficiency gas furnace and heat pump. I wanted to look at the option of putting in a geothermal system and though I decided against it, they were generous in their time to explore the option. Their staff was very professional and helpful. The installation work took less time than I expected. The equipment has worked very well since the installation. They have been helpful when I have had questions about the operation of the heat pump, and even told me a cheap source for furnace filters. While their bid was not the lowest that I received, I am very happy that I chose them for my work. They really take care of their customers, even sending me information on a tax credit that I qualify for on my 2012 taxes. Great company
Technician seemed very knowledgeable, price was good. Service and communication were good. They were good about keeping in contact with me on the status of things and making sure it got done quickly. I’ve used them for other installations and found their prices to be the best.
Tempted to knock down a star because a 20 minute job is likely gonna cost you $400+
However that’s the name of the game these days. They do a good job, the HVAC guy was friendly and at the end of the day the job got done
Karen Schwandt
3 months ago
Great service. Friendly and professional. Our old furnace and air conditioner still works great.
Stephanie Lawrence
5 years ago
I have used Standard Heating & Air Conditioning for years, and have always been satisfied with the service. The technicians have always been cordial and efficient. At my most recent A/C service appointment, the technician, Chad, found a few issues and clearly and honestly explained the options. His manner was also very appropriate with my new and somewhat nervous rescue dog.
Standard Heating & Air probably just saved my life!!I have disabilities and the heat is very bad for my condition. It was going to be a long series of 90 plus days with high humidity and my air had been broken a while. They came out right away and did what another company said was impossible. I LOVE Sandard Heating & Air and so does my dog!!! 5 stars & Hearts!!!New post for them coming out to install air cleaners and filter onto my furnace to remove toxic chemicals that come into my home. I needed a company with integrity to do this work and knew from previous use that they would be safe during covid. Once again they were prompt, professional, safe, friendly and fast! They never try to upset as I hear other companies do. They again proved to be an awesome local resource!!
Terry Zickrick
10 months ago
I needed to find someone quickly who could check my furnace as soon as possible, and Standard was able to send somebody out the next day. Deacon and Jack went through the whole unit and confirmed there was no carbon monoxide leak, cleaned things up and told me about the items in the 24-year old unit that are living on borrowed time. So now I can sleep at night, and wake up again in the morning, knowing it was just the flu. It was a great experience and I certainly am giving a recommendation. Thanks!
Ross came to my home and did an inspection of my ancient furnace. He was polite and thorough, giving me valuable I formation for planning my heating future.
Standard did the original installation and annual maintenance on my heating and AC systems. They have always been professional, competent, on-time and reasonably priced. I would recommend them highly.
Autumn Lee Koomen
2 years ago
Chad came to our home was AWESOME!!Professional, knowledgable and over all amazing.We have used this company in the past, lots. And they ALWAYS go above and beyond. Always. We feel cared for and know that they are the best because their reputation of perfection is embodied in every employee.
Standard Heating & Air provides top-notch service and value! Summer, the phone representative, did an awesome job helping me choose my Premier One air cleaner, and the price was over $500 less than the competition! Chee, the HVAC technician, was friendly, professional, and knowledgeable. He did an excellent job explaining how the product functioned and the work he would be performing. I wish I had found Standard Heating & Air years ago. You've absolutely earned my repeat business, and I'll recommend Standard Heating & Air to anyone. Thanks!
Rachel Bourgeois
5 months ago
My furnace went out a day before 16 inches of snow. I called Standard Heating and they were able to come out within hours, not days. Our repairman Chad was the absolute best!! He was kind, courteous and fun to work with in our worse time. Unfortunately we had to replace our furnace. Brian came out the next day, did measurements and recommended the best unit for our house. He even made friends with our cat!! The furnace was replaced by Pao and Matt a day later (due to the snow storm) and Pao checked everything out with us before he left. My experience was superior with Standard Heating and AC!! I highly recommend them and will be signing up with their monthly service for both my furnace and AC units. It’s hard to find a company that still believes in customer service. Thank you all so very much!!!
shannon michelle
11 months ago
Standard Heating & AC were very professional, easy to get ahold of and schedule an appointment for duct cleaning. Day of, the technician (Ryan) was on time, professional, and explained the details of the duct cleaning service, estimated costs, and timeline thoroughly before starting. He was spot on with the estimates and demonstrated the cleaning results with before & after photos from the ducts. He was very thorough and even checked out the strange code that showed up on our thermostat (and showed me how to connect it to the wifi to clear the code). Bonus, he worked around my curious cat and kept doors as closed as possible to prevent the cat escaping.
Teresa Guindon
a month ago
We have always been impressed by the professionalism and thoroughness of the Standard Heating and Air technicians. Recently, Brian came to clean our air conditioning unit. He did a great job and was very friendly. He offered some suggestions of things we could do to improve the functionality of the unit. He answered our questions but didn’t pressure us. I highly recommend Standard.
Standard came to our house to do an AC service. The technician was nice, friendly, and very knowledgeable. He checked down in the basement and then outside to check the AC unit. Thankfully everything was working fine at the moment but gave us some good advice on what to do with our aging furnace and AC unit. All in all great service. We will use them again.
The technician was on time and was very professional. He cleaned both my furnace and a/c unit. He also gave me information on their maintenance program, which allows me to save money on parts and service.
Jeff Triplett
10 months ago
I had them look at my furnace, which did end up needing to be replaced (it was past its end of life). I appreciated how thorough they were with their inspection and how quickly they were able to prepare a quote for a replacement. I haven't had the new one installed yet, but the sales representative was very cooperative in answering my questions and didn't push me toward features I didn't need.
Katie Plunkett
a week ago
Brian was super friendly and willing and able to answer all of my questions.
Service was on time, very knowledgeable technician, zeroed in on the problem and had the parts to fix and restore the unit to working condition, in one on-site service call.
Competitive pricing, responsive sales and service, reliable, efficient and super clean work, what else does one need to know? Wouldn't hesitate to use them again.
Erik Knutson
6 months ago
Paul arrived promptly and was courteous and did great work. My aging furnace is working smoothly again with a responsible solution that minimized cost. I am delighted to join the Standard Heating customer base. Updating with another great experience. Brian E was super informative during the annual checkup.
They scheduled our service so promptly- the next day, even though it was the Saturday of Fourth of July weekend!
Chad not only fixed our air conditioner, he showed us what to do to prevent future problems.
Allison Goldthorpe
4 months ago
I had a great experience with Standard Heating & AC! I was proactively replacing my air conditioner. I got four quotes from various companies and Standard was the lowest after low-season install discounts. The salesperson Brian wasn't pushy and the installers Tovah and Michael were great and very professional (special shout-out for them wearing PPE- so many times tradespeople don't take care of their ears!). Will definitely be using Standard in the future.
Brian’s customer service was fantastic. He was very helpful and got my AC all tuned up for the summer. Gave me a couple tips to keep my home healthy. Thank you!!
Kari Campbell
2 years ago
I called Standard Heating early Monday morning after our ancient gravity furnace went out the day prior. A technician arrived within two hours and had the furnace running again in 30 minutes. I was so thrilled that they even had the needed parts! Top notch service! I will definitely call them again in the future.
Glenn Wisser
2 months ago
Jared is so friendly,courteous and professional - as is the whole company.
So rare,these days.
The excellent service I receive from Standard Heating & Air began when my furnace needed to be replaced. The work was done on Christmas Eve.I use their maintenance plan & Standard is very diligent with follow up to be sure the maintenance is scheduled.Every service technician is very helpful & courteous. First thing is shoe covers to not track anything in the house. If they change a filter they will take care of it.The technicians are polite, listen; if I have questions, responsive & prompt.Shout out to Jack today; called he was coming, arrived early, polite, efficient & answered my question.You will not be disappointed if you use Standard Heating & Air Conditioning.
AC went out on a hot day and Standard got here the next day and solved our problem. Chad also provided a lot of information that we needed.
Gunilla Ekeling
3 months ago
Cam was very nice polite and did a thorough jod
Our tech Connor explained everything he was going to do before hand and then kept me updated as he completed each service. He was very professional and efficient. I highly recommend Standard.
Leona Capistrant
a week ago
Ty was very professional, friendly and informative. He was willing to answer questions and give me advice on the use of the furnace.
Gus & Chad worked tirelessly on troubleshooting a leakage problem with a condensation AC issue. They fixed it and explained everything to me in layman terms. A very professional team !
Highly recommend. I have been using standard heating for multiple properties. I have used standard heating for tune ups, repairs and replacing two furnaces at a duplex. They are honest and competitive pricing. Techs are on time and do a good job.
Northern Patriot
3 months ago
Standard Heating and Air Conditioning has very good sales and service professionals. The furnace and AC install was done in half a day. We are happy with our choice!
Standard installed a new furnace and AC for us. The timeline was quick and the install team was friendly. There was a gas leak detected after the install but Chris and team came out and made sure everything was corrected and sealed up. Grateful for the quick response.
Nicole Campbell
10 months ago
We had an old boiler replaced a few weeks ago with a new one. We're very happy with our new boiler! Everyone from the company was very professional and easy to work with.
Jen Case Smith
11 months ago
We've been using Standard's Smart Club for A/C & Furnace tune-up for the last 7 or 8 years and have felt they've always been honest with us and never tried to upsell us on anything we didn't need. I was not surprised, but today at our furnace tuneup the technician reported that the furnace was not firing at all and I felt like he gave me a fair understanding of the pros and cons of fixing what we have vs buying a new furnace. He even called to set up one of Standard's sales people to come out to give us a bid, and said to make sure to get bids from a few other companies, as well. Very honest and good work from this company. Thank you!
We bought our home almost 6 years and kept Standard Heating as our go-to for service. They've always been professional, knowledgeable, helpful, and most importantly, kind. I appreciate that they call to let us know when they'll be coming as a 3-hour window gives me anxiety. We appreciate their humbleness and expertise when it comes to HVAC concerns.
Had a great experience with Standard Heating - they showed up promptly and completed the work earlier than they said they anticipated that they would. Highly recommended for HVAC/Heating needs!
Terry Weibel
2 months ago
Sam was very professional and explained everything about the installation of the electronic air cleaner and how it works. He did a great job. Nice guy
laura ensley
3 months ago
My first central air. The installer took time to explain the system to me. Quick and painless.
Sarah Anondson
5 years ago
Standard Heating's service people are the best. We just had them out for our regular furnace tune-up. My husband had a lot of questions about our furnace and water heater, and the service person was very knowledgeable and gave us really helpful information. We've worked with Standard Heating for about a decade. They installed our current furnace and they've always given us great service.
Leslie Johnson
3 months ago
Have used Standard Heating for almost 20 years for furnace and AC install & maintenance plan; Professional, courteous, and extremely knowledgeable. They were a great partner, detailed, and honest. Very respectful of my time and my money
Patti Cordano
3 months ago
Sam was courteous and very professional. He walked through the issues clearly
Kirk Blandford
6 months ago
The sales person was very good about letting us know what various options were and the price so that we could make an informed decision. The installation crew arrived right on time, we’re courteous, made sure they protected our home and gave us a great overview of the new furnace, ac condenser, and the new thermostat. I highly recommend Standard Heating & Air Conditioning!
We were very happy with our complete HVAC purchase and install from Standard. Our sales person provided the information that we needed to select the proper capacity heating & cooling units, and also promptly answered numerous questions we had in follow-up. The installers were exceptional - especially the lead person who provided us with some info on the physical size of the A/C unit which ultimately led to our changing to a different unit. (Note that newer, more efficient, units are significantly larger than old ones, but this information is not clear on any web pages.) The install went very well and I was pleased they asked for input on positioning of the outdoor unit to avoid landscape interference. They also installed a new humidifier and thermostat and provided instructions for use & maintenance on everything before leaving. A final point - only Standard caught the fact that we needed a pump to move condensate to our floor drain, as our older hose on floor approach no longer meets code in Minneapolis. We got 3 different bids and the other 2 companies missed this - yet admitted it was required (at a cost!) when we asked later. Standard also carries Bryant equipment, which we had in the past and we wanted again. Bryant requires special training for those doing installs, so not every company carries them. Standard does and that was the final reason we selected them. Our new system is up and running, and our sales person even helped us with a few questions on the new thermostat - 5 stars all around!
Casey G. came out to assess and service our furnace and we couldn't have asked for a better experience - he was thorough, informative and extremely personable!
Great from start to finish. Lady who took my appointment was friendly and helpful. Technician was also friendly, knowledgeable, took care of the issue, and explained it well to someone who has little knowledge. I’d been using another company for years, but I’m making a switch going forward. I’ve rarely had an experience where things run so smoothly. Thank you!
K. Scibink Binkowski
4 weeks ago
My older AC developed a leak and I decided to replace it. Quick scheduling, price clear and no unexpected charges. It squeaked and they quickly returned to fix it.
Klenton Willis
5 years ago
Another great experience. Arrived within the time window. Diagnosed the problem quickly and delivered cool air within in the hour. Very competent. So much so that I've decided to join their Smart Club. With my home surpassing 20 years old, hopefully the program with help identify any surprises in the future.
Jeanette Marr
3 weeks ago
Jeremy did an excellent job communicating what the problem was and offering multiple solutions. He was very friendly and efficient!
Very professional and knowledgeable staff. Chris came to our house on time and fixed our issue quickly (and he was so nice!). We will use Standard again if needed in the future and will recommend them to friends and family.
I wanted to add to my review as we just the fantastic team at Standard Heating of Minneapolis install a new furnace and forced air system. Everyone, from Richard in sales to the entire installation team, absolutely went above and beyond to ensure a very positive experience for us! And we note a considerable difference in the new system already! There is nothing better that working with great people - and the installation team we had were absolutely fantastic!!!!!Awesome - Matt P provided our furnace tune up last year and we were fortunate to have him again today! He is fantastic to work with - very knowledgeable and an exceptional person! If we could give him 10 stars we would!!!!
The customer service from Standard Heating & Air Conditioning was unbelievable. From the phone call to set up my appointment to Jeff completing the service was outstanding. I also appreciate the opportunity to join the Smart Club for additional peace of mind. Thank you again for the outstanding customer service!
Amante was very thorough and courteous throughout his visit. He explained what he was doing and set up next-step action. I am very satisfied with his work on this and a prior visit.
Love using standard heating! They are always incredibly professional and do an amazing job!
Michelle Timmers
a year ago
On Nov 18, 2021 the technician John arrived on time and did an excellent job addressing the cleaning process and showing and taking pictures throughout the process. I would recommend him and Standard Heating and Air Conditioning to anyone.
Even though the repair was not HVAC related, the technician checked and verified the appliance and made recommendations which helped achieve the system back in working order
We're planning to finish our basement and needed to overall our HVAC situation, including asbestos abatement, installing a new furnace and replacing a tangle of ad hoc ductwork. Standard did an excellent job from start to finish, helping us make informed choices about our options, following up promptly and ultimately doing an excellent job on the schedule they committed to. I never felt like I was being upsold or convinced to buy any services I didn't need or want, all of the salespeople and technicians were very friendly and professional, and the pricing was competitive. 5/5, highly recommend!
We have been long time clients of Standard Heating & Air Conditioning. We recently needed our vents cleaned in our new home as the previous owners smoked and had large hairy dogs. The techs, Jon and Ryan, were both very kind and knowledgeable. They did a great job sharing the process and also the before and after results. It was a much needed and well executed process.
Angela Anderson
a week ago
Jason was very personable and took the time to explain that both air and furnace were working well. Did a thorough check and cleaning on both. Highly recommend Standard and their Smart Club.
Matt P arrived right on time. He was friendly and respectful and completed our furnace tune-up within a half hour. In our many years of using Standard, we have had nothing but positive experiences.
John Mccormick
3 years ago
Standard was really great. Good customer service when I called for a quote and offered me a good deal. Had them install my Ecobee and the tech was knowledgeable, timely, and friendly. I would recommend them to others in the Twin Cities area.
Kristin Bjornstad
4 years ago
The window for my first visit was 8am - 11am and I got a call exactly at 8 am from Elliot to say that he was 15-20 minutes away. I live in a condo building and before he came to my door he had already been to the property manager's office to get the key to the roof where my AC unit is.Elliot was very friendly and helpful. He offered me 2 options and answered my questions about the options. He then had someone from the company call me to schedule my follow up appointment.My window for my second appointment was 11am - 2pm. I got a call at 10:29 am saying that they were half an hour away. Elliot stopped in at exactly 11 am to say that he was heading up to the roof.I have never worked with a company that with time windows that actually stick to them so well and communicate timing as well as Standard Heating & Air Conditioning did. It may just be Elliot, but I would highly recommend using them for reliable service.
We have been Standard customers for 20 years. They maintained our aging furnace and central air for many years. When it was time to replace, they offered a competitive bid and did an awesome job on the install. We've always had a great experience with their service techs. We wouldn't hesitate to recommend Standard!
Our air conditioner stopped working at the same time I was calling to get my semi annual unit check. So glad we’re on the smart plan! Nathan came out 2 days later, replaced the capacitor, hosed the outside unit, and couldn’t have more pleasant and efficient! Result? We’re enjoying cool air this evening and glad that we’ve used Standard service for 29 years!
Ryan did a great job! Very professional and thorough. Explained things well and even cleaned up after he was finished. Will definitely use them again for this service.
We contacted Standard after our furnace began dying. We were coming up on a remodel of our basement, and we figured it made a lot of sense to do the two at the same time, hopefully being able to capitalize on the more open work area.I will say that the sales and coordination process needed a lot of work. We had a plan in place, and there was some back and forth on our end, which we own. But once things were set, we put our salesman in touch with our contractor, and things stalled from there. There was some initial coordination, but then our contractor was unable to get a response from the salesman. My wife texted, she got a response initially saying that the salesman would follow up with the contractor, which never happened. Her next text was then ignored. Finally, I sent a more sternly worded text, and that got things in motion. Installation was set for 2 days later.Unfortunately the complications didn't end there. When the installers showed up, they had been given next to no information about the project, they were simply told that the unit would need to be rotated, they were told what new items needed to be installed, and they were provided with pictures of the installation area from before construction began. The salesman had been out to the house at the time of the initial contact with the contractor when walls had already been taken down and new walls put up, and he either didn't take updated photos, or he didn't share them with the installation team. They did not have the necessary fittings for the job, and some scrambling was needed to get a hold of them.My complaints end there. Once things were in the hands of the installation team, things went great. Team members coordinated handing off of parts to make sure the team had what they needed to get the job done, extra installers in the area came by to assist with the job that was much bigger than advertised by the salesman, and the team stayed longer than they had initially projected to make sure things were done that day as promised. Even once all that extra time and work had been put in, they still took the time to give me a very thorough walkthrough of the new system and new thermostat. It was clear that the team was frustrated with the lack of communication from the salesman, but at no point did I feel any frustration directed at me. They were extremely professional, and I wouldn't hesitate to recommend them to anyone.I personally had more of a 3-star experience when you factor in the frustration of the coordination and the lack of communication from the sales team. But, I'm giving a 5-star review, because a lot of what made it 3 stars for me was very specific to my situation and wouldn't be relevant to the average person trying to decide if Standard is a trustworthy and reliable company. I will just note that if you ARE looking into standard for anything more complex than a simple installation or repair, it is likely to be worth the effort on your end to make sure you are getting regular updates and make sure things are continuing to progress. Operating on the assumption of they have a great reputation, I'm sure they're on top of this didn't work out so well for me.
Dorothy Lewis
3 months ago
Sam does a great job. Is very helpful and friendly.
Tech was knowable and quickly diagnosed the air conditioner problem—it was low on coolant with a leak and not cooling. He recharged and added coolant and a leak sealant. He was professional, completed work quickly, explained options in easy to understand way. I am very satisfied.
Florence Brammer
2 weeks ago
I always appreciate Standard’s services. A++.
Brian Berseth
4 months ago
Greg was on time and clearly communicated what would be involved in moving our AC unit.
Eric Reichow
2 months ago
Been using Standard for years, they are always on time, reasonably priced, professional and great with communication. For my AC tune up today I had the pleasure of having my service done by Ty. Ty shared that he was a newer employee, but I’d have never known. He called before he came, arrived when he said he would and moved like he’d been at this for decades. Professional, courteous, knowledgeable and efficient.
Adrian Laffitte
6 months ago
Great Installation, customer service and continued maintenance plans make it easy to keep coming back to Standard Heating. I Highly Recommended.
They we the previous home owners company for 10 years, and we heard such great things we decided to continue to use them. We’ve been impressed with how knowledgeable, professional and trustworthy they are.
Standard Heating & Cooling rescued me today. My air conditioning failed me on Wednesday and they fit me in to the schedule promptly during a hot, air conditioner stressed week. Ryan quickly identified the problem and outlined different approaches to addressing it. I greatly appreciate his efforts to get my 6-year-old AC working without a major investment.
Jeffrey Meehan
6 days ago
Standard's tech Bennet has worked on my system twice. He was efficient, competent, and personable. The job was done to my satisfaction. I really appreciate such excellent service.
Kasey Joe was very friendly and did an amazing job with getting her tasks done at our house. Thanks Kasey!
This is the second time over the years
that we have had Standard Heating and Air out to replace our furnace. All the staff from repair to sales to installation team were excellent and detail orientated. Would definitely recommend them.
Appreciate their attention to detail and how very professional and knowledgeable the techs are!
Gregory Arnold
3 weeks ago
Ty was my service technician and he tested the A/C unit...we passed the tests. What a nice guy. Explained how the system worked and suggested an electronic air cleaner because of the Canadian forest fires.
Gregory Carlson
3 years ago
Eric our technician was on time and very knowledgeable. He took the time to answer all questions and offer suggestions. I'll definitely request him on our next tune up. We had numerous estimates when replacing our furnace and later our air con, some higher and many lower, however given their reputation and reviews we went with Standard. It was a great investment and we have never had regrets. They stand behind their work.
I’ve always had great services and experiences with Standard Heating. Lionel, my favorite technician, always does a thorough job and remembers personal details of my home and family.
I can't tell you how thankful we are for Standard Heating and, in particular, Nathan who has ended up being our tech almost every time over the past 10 years or so. Our furnace is really old, now 21 years. We've had a few times where it stopped working (once on Thanksgiving and today, just a few days before Christmas). We have been so thankful for their prompt response. The problems have been things he could have easily told us required a new furnace or costly repair (how would we know!) but Nathan's honesty and integrity in telling us our options has been greatly appreciated. We are always surprised at how minimal the cost of the repairs have been. Not only has he helped us extend the life of our furnace but he is also great at explaining and showing us exactly what the concern is. This most recent visit, he told us about their loyalty club which basically paid for itself that day. We know our furnace's days are numbered but the extra years he helped us get out of it for relatively minimal money has been appreciated as we save up for a new furnace. Thank you, Nathan!
Rico Della Corna
3 weeks ago
Easy to schedule a standard service appointment, technician was on time, very knowledgeable and friendly.
I had Standard install a new high efficiency furnace and air conditioning system in my home in June. I attempted to get 3 quotes before choosing a contractor--one was a no-show; Pronto had lots of flair and a low quote, but completely over estimated the system requirements and were indignant when questioned about it. The Standard estimator was thoughtful and clearly understood and explained their products and the variables that impact system selection. While not the lowest bid, Standard went to such great detail in their estimate, including clearly calling out and quoting for issues that could not be verified until tearing out the old system, that I decided to go with them based on trust. I have used them before for basic maintenance and they have always been straightforward and easy to work with.The installation was clean and very professionally done. Considering it is a furnace, it looks great. Installation was scheduled within a week and they were in and out in less than 6 hours.I've now used both the cooling and heating and it works perfectly. The house is always comfortable--something that was a constant challenge with our 30-year-old but working system--even though they installed the same size (yet significantly more efficient) system. I will continue to use Standard and have recommended them to others.
Sharon Nelson
6 months ago
The technician Gus did a furnace tune-up. He was prompt, courteous, knowledgeable and was able to give me a fair price on the air filters. I have been working with Standard Heating for over 12 years and I am very satisfied with their service.
John Carlotto
7 years ago
We have been extremely satisfied Standard Heating customers for over 30 years. They have always treated us very, very well. Jeff continued that level of service today when he performed scheduled inspection and maintenance on our furnace. Very professional, competent, polite and timely.Another excellent experience.
Stephanie Ripley
a month ago
The technician was courteous and respectful, and helped explain things in a way non-mechanical people can understand which I appreciated. The repair took a second visit to complete but he was committed to doing the job correctly.
Michael Venne
6 months ago
The service tech was prompt, courteous, and friendly. I received a courtesy call when he was en route informing me of his immanent arrival. He did his work quickly and efficiently and let me know that if I hear a particular sound coming from my furnace that it is time to replace the filter. No complaints.
We recently moved into a new home and decided to have Standard come and inspect the furnace and humidifier. We chose them because they'd performed 5star service for us in the past at our previous house.Well let me say that we weren't let down. Once again their service person was prompt, professional, friendly, and informative! He was even kinda jolly and funny too! He went above and beyond what was expected. We'll never entrust our heating and cooling needs to anyone else. Thanks Standard Guy!
Jim van Iwaarden
2 months ago
Mel at the office was knowledgeable and helpful. Chris found and fixed the problem right away.
The teamwork at Standard is key to their excellent service. Our furnace went out on a very cold Friday and they helped us stay warm until they could install a new system for us on Monday. It was the first extremely cold Minnesota weekend of the season.A team member spent over 2 hours with us on Saturday helping us choose the best system for us. There was no hard sale, only helpful information and analysis. They helped us access all the rebates available.From the person who answers the phone, to the technician who diagnosed the situation, the guy who answered all our questions in deciding what we needed, to the installers, and the follow-up after. Every team member understood our needs and were very helpful and responsive.I've been trusting Standard for nearly 15 years and come away feeling good every time.UPDATE:Tasha came for our annual service today. Very friendly and professional. She was very thorough cleaning the outside A/C unit too. Thanks!UPDATE:Ty took care of our A/C inspection and tune up today. Ty is very friendly and professional. He was punctual, gave us a call when on his way here, and replaced both our main filter and AprilAire filter that was getting pretty scaled. We'd be happy to work with Ty any time.
Lacey Beckstead
5 years ago
We were going to go with the another company that we had always went with but we saw a coupon for standard and I am So glad we went with them! They were very accommodating and got us in a week out. The woman I spoke to on the phone was extremely nice and pleasant. Then, two guys showed up today and were just awesome! All about great service and communicated all that they were doing. Great company no complaints!
Rebecca Wilson
11 months ago
I have been a member of smart club for about a year now and couldn’t be happier. When scheduling service the people I speak to are always polite and great to work with. The technicians are fabulous-on time and professional. More importantly, they know their stuff and they explain it in a thorough and easy to understand manner. Alex was out today for routine maintenance and he did a great job explaining the workings of my furnace. I highly recommend Standard Heating and Air!
Love these guys. Prompt and friendly. Fixed the problem and no “up-sell”
Thanks Chad !
Dani Connors-Smith
9 months ago
Everyone is very helpful! Sam did awesome job. He went above and beyond by helping me out because of my broken wrist. He gave me the info to contact an electrician. I want to thank him for a job well done!
Richard Rowan
a month ago
I'm very happy with the AC checkup done by Casey today. She checked the unit and gave me a full report on how it was performing. She also showed me some tips on operating our Nest thermostat. I recommend Standard Heating & Air Conditioning.
Eric Steinke
8 months ago
Very professional, responsive, and detailed. Standard maintains the HVAC system at all of my homes. They are trustworthy and reliable.
We knew our a/c and furnace were at the end of their lifespans when they quit working during the 90+ heat wave last month. A short term repair allowed us time to get multiple estimates to replace both units. Partially based on reviews by friends and family who have used them and gave high praise for their customer service and responsiveness, we went with Standard. Their estimate was not the lowest but we felt their customer service and warranties were worth the extra cost.The technicians that came out for the estimate were punctual, considerate, friendly, and very thorough. They checked the venting and measured each room in the house to make sure the new units were sized correctly. There was no guessing or estimate involved. They went over each option explaining the differences and gave us time to consider the estimates. No one was pushy but they were readily available and answered all our emailed questions quickly.We were able to get on the calendar within 2 weeks and the install was easy and fast. They kept us informed of their progress along the way and took all old parts and debris with them.Every Standard employee we’ve had contact with from the first phone call to the post-install walk through has been great. Very friendly, professional and knowledgeable taking the time to explain everything. A new furnace and a/c is such a big investment in both money and comfort and I’m glad we went with Standard.
Seth was extremely professional and did a great job removing our AC unit as we were having deck work done. There weren't any questions to ask as Seth was able to walk me through the entire process and next steps. I couldn't be happier with the service from Standard Heating & Air Conditioning and Seth's incredible work is the biggest reason why I would HIGHLY recommend their services.
We had great service from Standard Heating! Greg came out and fixed all of the issues we were having with our HVAC system. He fixed some wiring issues and made sure to answer any questions I had. He also worked fairly quickly and efficiently. We will be using Standard Heating again.
Andrew Luedtke
2 weeks ago
Deacon was awesome! Very good communicator and knowledgeable. He helped me today with both furnace and AC. I was appreciative of how genuine he was. Will be using Standard in future as I evaluate replacement options.
Jack Johnson
7 months ago
They installed new furnace and AC and were very quick to fix things when issues arose with the furnace; always friendly, professional, competent. Excellent warranty coverage and reasonable charge when warranty did not apply.
Sylvia Graham
a month ago
Technicians are always on time, friendly and helpful. Always a joy to visit with. Connor was especially great this visit....thank you!
Standard heating and air conditioning installed a new furnace and air conditioner for me. I had excellent service. They were on time and explained things to me. Thank you Alan G and Chee L for your excellent service and all your help. Dena
Sarah HardingOLG
2 months ago
Ryan did a great job. He is professional and knowledgeable. I am pleased with the results!
Everyone at Standard Heating has been very professional and personable, and I have been pleased with their services
Adam Altepeter
4 years ago
I have had nothing but great experience with this company. They are always quick to respond and get an appointment made, always timely and informative, and overall easy to work with. I recently had my dryer break, days after we just had a baby. They came out the next day, and fixed it (they even came back later in the day with the part needed, as to not delay).
Leslie Sharpe
3 months ago
Standard’s technicians have been uniformly well-trained, competent, careful with my property, and easy to work with. We have enjoyed with them a long history of top-notch installations, maintenance, and satisfying customer care.
Benjamin Vennes
3 years ago
Having older heating and air conditioning units, I signed up for their smart club maintenance package 2 years ago. In that time, I've had the same tech (Nick) over everytime and he is amazing. He suggests only what I need, is very careful about what he does (shoe covers and knocking vs.ringing a doorbell so as to not wake my son) and is thorough in his work. It gives me the confidence to head into winter knowing my heater will be working properly and if something goes wrong, I know who to call. Thanks for such great service!
Robert Wagner
a month ago
This was a routine maintenance visit and not a repair but we had noticed some water on the floor near the furnace that we could not explain so I asked about it. The technician, Ty, who arrived on time after calling ahead, diagnosed and solved the problem within a couple of minutes. He explained how it had come about and made specific recommendations for the future. Ty then addressed all of the standard maintenance issues and went out of his way to educate us about essential aspects of our system, making the the encounter valuable, interesting and frankly enjoyable. We would be happy to have Ty become our regular technician.
Our service tech arrived early, was professional and really personable. She finished swiftly and effectively! Really great customer experience. All of our interactions with Standard have been fabulous.
Awesome experience! Our technician (Nathan) was engaging, he explained the issues with our furnace & AC unit & would pause to show us what the issues were. Very thorough & trustworthy. He’s been with the company for 19 years which tells me Standard takes care of their employees. Happy employees = happy customers. #CompanyCulture!
Sunshine Larrazabal
3 weeks ago
Wonderful service! Quick and easy transaction!
Always efficient, knowledgeable, friendly, over many years of service. Jacob, the technician today, was all of those things.
Ty, the technician, was courteous and professional. He explained things well and was very thorough.
Vanessa Lucius
2 years ago
We have been impressed with Standard and highly recommend them. They are professional, helpful, and kind. Most recently we had the tech, Cody, out to service our furnace. He was COVID-cautious, efficient and quick, and friendly.
Robert Cruse
3 months ago
Excellent and professional! On-time, courteous and quite thorough. From the inspection and quote to scheduling and installation was an easy process.
Patricia Nevin
3 weeks ago
I had a broken part on the outside covering of the AC/heat pump lines. Jeremy and Chee were prompt, very knowledgeable and helpful. They had to order the part, but did a quick temporary fix until the part arrives.
Michele Hossle (Coco)
2 months ago
We have been part of Standard Heating’s Smart Club Plan for the past 12 years and we knew they would be our go-to company to call when we discovered that our old chimney cap had rusted off and blew into our neighbor’s backyard!We had our chimney liner and cap replaced by Nate & Nathan today and they did a great job!They were able to explain the process, answer our questions and even removed the old materials when they finished.
We had a great experience with Standard Heating and Air Conditioning. We had been told by another company that our central air conditioning was in its end stage of life and we decided to get several estimates to have it replaced. Standard was not the cheapest or the most expensive, what sold us on them was they took the time to walk us through what was happening with our old system and the pros and cons of replacing it now vs waiting. They listened to and answered our questions in language we could understand.The day of the installation the crew was on time, introduced themselves and got right to work. They communicated throughout the day. At the end, they walked us through the new thermostat and answered all of our questions.We will definitely use them again and recommend them to others.
Casey was really nice and respectful, and she did great work!
Standard always delivers excellent and friendly service. No pressure to purchase or change things but also informative so that options to improve systems are available. Their loyalty plan keeps our systems in good shape.
We have an annual maintenance plan with Standard Heating. They are awesome about calling to schedule our seasonal check-ups and the staff that comes out has always been absolutely amazing. They do great service and with the preventative care, we haven't had any needs for emergency service. Woot!
Rhonda Wilson
5 months ago
I always use Standard Heating and Air because I trust them to be fair, on time and to send knowledgable people who are efficient and can solve the problem. Polite, respectful and priced fairly.
Both the service and call center staff are very professional and helpful. They did a great job installing new A/C. Their work is high quality so we can trust they will take care of us. Their willingness to install this fall so we're ready for next spring was greatly appreciated.
When the pilot light wouldn’t stay lit on the furnace, we figured the regulator had broken, so we called our service provider. After being advised by that service that the furnace and boiler needed to be restored for $6,000 or replaced for $15,000, we called Standard for a second opinion, and Standard’s staff fixed the problem by replacing the regulator for only $200! It helps to have experienced technicians like those from Standard, especially when working on a 20-year old furnace. We’ll always call Standard Heating and Air conditioning first from now on.
Repair and sales rep.: excellent service. Betty & I appreciate the information as we head off to select heating options, etc. Our 17 years with S&H has so far been solid and reliable. We look forward to have our new 2022 replacement, etc.Best wishes.Betty Grant, Wm Casey
Lois Kamerud
7 months ago
I can’t say enough about Standard and their technicians and sales people. I have a boiler and 3 heating zones in my home. The zone for the main living area was not working. Another heating company came out and said I would need to replace the valve component for that zone. It entailed draining the boiler, soldering in a new valve, refilling the boiler….at a cost of $1800. Called Standard to come for a second opinion. Chris came and discovered within 10 minutes the relay on my thermostat was shot. Service call and the cost of a new thermostat and I have heat…..
Jen Schmaedeke
2 weeks ago
We’ve been clients of Standard for years and we’ve always had an excellent experience. Today was another example of professional expert service.
My central air went out during our first hot spell in June. Standard was able to get me in very quickly for repairs. Seth was very professional and had my older unit up and running in about 45 minutes.
From the person on the phone who made my appointment to the service person who came out to do the work, everyone is incredibly nice, knowledgeable and customer service is obviously very highly valued and employee chosen for their ability to connect with the customer, listen and understand what the customer needs.
Great service from Greg! He was very prompt and polite and answered all of my questions that I had. He talked me through the issues that we had with some wiring. He fixed that and made sure I was happy with everything. We will be using Standard Heating for all of our heating and cooling needs.
Extraordinary customer service! My technician (Mike) arrived in a timely fashion, answered my laymen's questions and diagnosed and fixed the problem in record time. He was professional and personable. I wouldn't hesitate to recommend Standard to anyone!
We have been a member of their SmarthClub for a couple years now. We went with them for our Heating and A/C and had a great experience from start to finish. We’ve always had a great experience with their service techs and we had recommended Standard to our family members.
Standard came out to service our furnace after a difference company had already done so. I was skeptical about what the other company was telling me, and I could not feel better about getting Standard to come out for a second opinion. Casey was excellent to work with and helped answer all of my questions. I will be working with Standard for all future maintenance.
My experience with Standard has been frustrating, time consuming, and costly. I called them to receive service on my ductless HVAC system in early April. After three visits, $1600, and a month of waiting my system is in disrepair and their service representatives will not return my call. Please save yourself the trouble and find a company that will at least communicate the terrible job they are doing for you. Thankfully I have a large network of friends and a solid social media following, so I will do my best to spread the word about Standard so others don't have to experience working with this company.Response to the Vendor's Post: On the first visit the service tech told me that the circuit board was fried and that replacing it would fix our unit. It was on the second visit, after the part that didn't work had already been ordered, that he mentioned he may not be able to fix the unit. Why didn't he tell me there was a chance he wouldn't be able to fix the unit before he ordered the part? I would not have ordered the part if had communicated that. For future customers in similar situations, you should communicate that you may not be able to fix the unit before ordering a $1600 non-refundable part.
I would give 6 stars if Google let me!!! I called many different companies to service my furnace and I went with Standard for a couple of reasons. First: Customer service when I called was excellent. Second: The technician was very friendly and gave me several options as for what I needed to do with my furnace and explained them all. 3rd: They are a respected brand and have great Google reviews which are always well deserved because we all know customers will complain on a company before they give compliments. I felt compelled to give Standard an excellent review because it's well deserved.
Standard heating and cooling has provided an exceptional service experience for me and my family. Their technicians are super helpful and knowledgeable; Eric especially. They are respectful of your time and your home and do quality work. I would highly recommend them to anyone needing regular care and maintenance for their AC/furnace needs.
Cheryl Schultz
5 years ago
Great response from the office. I have their maintenance plan and it is very easy to schedule a tuneup. They come during their appointed time and are very responsive and curteous. We have had Eric for a couple of visits - he is great!
David Uppgaard
2 months ago
Jeremy diagnosed the problem correctly and repaired it quickly. He’s courteous and explains things very well.
Jana Lindberg
5 months ago
I have had 2 HVAC systems installed in my home by Standard in the 30 years I have lived here. The yearly maintenance contract gives me peace of mind because I know that Furnace and AC unit are functioning properly. Highly recommend Standard Heating and Air.
Clarene Coble
a month ago
Tech are always very pleasant and knowledgeable.
Morgan Holcomb
a month ago
Standard Heating again for the win! We have used Standard for all our HVAC needs -- a furnace, some random duct work, and now a new AC. We have opted for the maintenance plan, which has ended up saving us $$$. They are always prompt, friendly, informative, professional. Super competent staff -- from customer service/scheduling to sales to install and delivery team. Bonus that they are nice to my (sometimes annoying) dog AND bonus that it's a woman-owned company.
John and Elizabeth from Standard Heating & Air Conditioning recently completed a tune up and inspection of my furnace. They were very professional, friendly, courteous, answered all of my questions, and reviewed their findings with me so that I could easily understand them. I've had Standard Heating & Air Conditioning complete several furnace tune ups and inspections over the years, and have always been very satisfied. I highly recommend them.
DawnMarie Sharit
3 years ago
Our service tech, Nathan, was very kind and courteous, more importantly very knowledgeable! He explained what was going with the AC, fixed the issue (it was frozen over), and made sure I knew what we needed to do to avoid this in the future!Because of this experience, we are changing our service plans to be with Standard, only.
Mike did an amazing job! On time, fixed fast, explained well. Would recommend again!!!!
Very professional, very friendly. I have used Standard twice, once at my previous home to repair the furnace and once at my current home to repair the a/c unit. Both times I expected the worst and both times the repair cost much less than I expected. There was no upsells or trying to charge extra for anything.
Danielle and Joe Pruis
4 months ago
I was very impressed with standard heating. When Seth came out for the initial quote he probably spent at least 30 min in my house, listened to what I was looking for, explained everything, and gave me my quote. He gave me his personal cell phone number and was very responsive with texting throughout the process. To compare, I had a competitor come out for a second bid, not only was their price a little higher (few hundred dollars) the initial person who came out probably spent less than 5 min in my house. He was very professional, but the level of service I felt from standard heating far exceeded the competitor and I felt very comfortable moving forward.The technician was on-time (actually early) completed the work in just under 3 hours, was very friendly and explained everything to me. They left my house in good condition after the install.Overall I was very impressed and would recommend without reservation.
David Engelstad
6 years ago
Very satisfied!! Extremely friendly technician took time to explain details of his inspection and service; demonstrated competence in his work; and educated on what I can do to maintain our furnace. I highly recommend Standard Heating. I have been a customer for over 25 years and this experience is standard for me with them.
Melissa Nilsson
5 months ago
Standard Heating and Air Conditioning is always professional, on time, and they thoroughly explain any issues and potential outcomes associated with any necessary repairs, etc.
J.J. Zachough
9 months ago
Standard Heating & Air Conditioning has been our go-to, local team for home heat and cooling for over 40 years, helping us transition from an old gravity-air heating system to the installation of our first force-air furnace and subsequent upgrades and repairs, including installation of air conditioning. Always dependable, professional service. Punctual, clean and honest. Several years ago, when our thermostat died, they came to inspect it for repair, and instead installed a state-of-the-art WiFi-connected unit. We were informed it was on the house, and never saw a bill for the technician or the thermostat. Yesterday's new furnace installation went off without a hitch, with courteous and professional service. Thanks!
Svs personal are always knowledgeable and helpful and always arrive when they say they're going to.
Standard Heating was able to accommodate me on an extremely hot day when my AC went out. Robert was quick to schedule my appointment with knowledge of my product. Michael was courteous, knowledgeable and willing to teach with ease. I am very impressed by their service and will be using them in the future!!
We had service on our heating and AC system. After a detailed home inspection we discovered that another company had installed an undersized AC unit. We decided to upgrade both our heat and AC. During the removal of the furnace it was discovered that the heater coil was installed incorrectly and blocked 90% of our main trunk line. Standard heating and air did it right and we are looking forward to years of comfort!
Michele Franchett
2 days ago
I just had a city inspection done by standard heating and air and found the technician to be very professional, knowledgeable, friendly and helpful. I have a clear understanding of what I need to do to meet the city requirements, and I was appreciative of not feeling pressured to make a decision or buy certain services or products from the company.
Michelle Ness
2 months ago
I called on Monday when it was 90 degrees and a repair person was at my house the next day at five pm. He was very friendly and professional and explained all aspects of what he was doing and what was covered by my warranty. I can't say enough good things and highly recommend Standard Heating!
Lionel completed the annual maintenance on our AC he was on time and very efficient. He displayed all the characteristics of great customer service. The is what we ha come to expect from all the staff of Standard heating & Air Conditioning.
I was not excited about replacing my heating (furnace) and air conditioning system. Amanda (sales) came to my home, looked at the system I had, listened to what I wanted, and made good suggestions. She laid out all of the promotional and financing options, was very professional and I made my decision right there. The installation was scheduled promptly for a few days later.Rob showed up on time first thing in the morning, with a few other helpers cycling in and out over the course of the day, and completed the job by 3 pm. My basement was cleaner at 3 pm than it was before Rob arrived. There was nothing out of place or left behind. He explained the system to me thoroughly before he left.The system is working great. I've had to fire up the heat and the a.c. with erratic weather we've been having this spring. What an improvement! The system is quiet and responsive ... and I am embarrassed to say, I am kind of excited about it.
Incredibly helpful sales, technician's, process. Highly suggest anyone to work with Standard!
Donald Ringham
6 months ago
Smart club is a great program that provides tuneups and maintenance for our furnace and A/C and gives us seasonal assurance our system is working well. We have been Standard customers since 1986.
Scott Stallman
11 months ago
Standard Heating and Air Conditioning is a tremendous company to work with. I have loved every tech that has shown up to my house. Outstanding, knowledgeable, speedy, professional. Just terrific.
Very nice and helpful technicians. The CO level was high before tuning up, but they were able to lower it by 80%. I did not think tune up as necessary maintenance before, but now realize it’s a safety thing that should be done yearly. And will definitely choose Standard heating again.
Kelvin Anderson
a year ago
Standard wasn't able to come out to my house for 3 days when my furnace went out. This was an issue that required more timeliness. 2/2 of their competitors offered faster service.
I have been a service club member for years and always get fast, friendly and immediate service, whether it be a system malfunction or biannual system check-ups.
The salesman was respectful and informative without being pushy. The installation personnel were friendly, clean and finish ahead of schedule. My wife's parents had used Standard Heating and recommended it to us when we were comparing quotes from multiple companies. We happened to mention this to the salesman and my wife's parents then received a thank you gift certificate for the referral! That was nice.
Christine O'Neil
4 weeks ago
The technician for Standard Heating was excellent. We had him for a maintenance on our ductless AC. He was on time, explained the process, was neat and answered all our questions about future maintenance.
Matthew Nitchals
3 months ago
The technician was patient and fixed my problem quickly. He explained what was going on and fixed it. The price was reasonable and was quoted up front before he began. I will use Standard from now on for all my heating and air conditioning. I had a much more pleasant experience than I have had with other companies.
We’ve used Standard for a couple things. Purchased Furnace/AC unit, semi-annual checkup and cleaning and recently vents cleaned.Every time they have been awesome. The administrative staff, service technicians and sales people are all professional, positive and communicative.During the service calls, they let us know everything they have done. If we need something they are on it immediately and give us a cost estimate.I’ve referred them to numerous people. We will be with Standard forever!!.
Colton Luskey
7 months ago
Our furnace went out overnight in January. Our tech (Alex) got to our place within 6 hours of my call and was able to fix our motor the same day due to his expertise & wide array of parts in his vehicle. He was extremely kind & professional. Whether you’re in a pinch or just need annual maintenance I hope you consider Standard.
Chuck Burrill
a month ago
I would change all the goods above to excellent
Nicole Gonshorowski
5 years ago
Very happy with the service of Standard Heating and Air. My furnace went out unexpectedly and there was a tech at my door right at the beginning of the provided window just a couple hours after my initial call. He fixed the issue and helped me understand some basics of maintenance beyond changing the filter. I highly recommend them!
Bill Rudnicki
5 years ago
Great service and Great people. We have been using Standard Heating and Air Conditioning for nearly 20 years. They are efficient in inspecting and repairing both our furnace and air conditioners over the years. Starting from the appointment with the main office to the site visit. This company is friendly and willing to work with the home owner at each and every step.
Standard Heating and Air have respectful and skilled service providers and friendly office staff who always find appointments that are convenient for me! Standard sold me my furnace and AC over 8 years ago, and they have been taking good care of me ever since. I'm glad I found them. I trust them completely.
Steve Peloquin
2 months ago
Thomas, Rob, Mike and Jude did an exceptional installation of my new AC system. They were very professional, courteous and timely. They explained things well and were very orderly. My new system looks like a work of art. I am a very happy customer.
We had both our Air Conditioner and Furnace serviced by them and were so impressed both times. Today we had Sam (I believe it was Brian in July with the AC) who was on time to the minute and was very polite about wanting to take his shoes off, etc. He did the furnace maintenance with no issues and then gave me a complete summary when he was finished. Very professional and a super nice guy too! Thumbs up all the way!
Bryn Atherton
8 months ago
Standard Heating & Air exceeded all our expectations. We had just moved back into our remodeled home and our furnace went out the next day. Their crew came out as soon as possible to address the problem and give us options to move forward! They supplied us with space heaters and tips on how to keep our home warm for a few days while we waited for a new furnace. Couldn't be any happier with the crew that came out to replace the old furnace and get us back to a warmer home, especially during the week of Christmas.Thank you Standard Heating & Air Conditioning
Kendra Leonard
4 months ago
We used standard heating to install a new AC unit and furnace. It was a very painless process and definitely would recommend them to others!
Darrick & Tori Sellner
3 weeks ago
Brian was professional, friendly, and efficient during our A/C tune-up. He provided some great advice on how to better cool some of the warmer areas of our home.
I scheduled a routine check of my air conditioner about 3 weeks ago and was given today's appointment with a 3-6pm window. Chad called about 15 minutes before arrival and he and Matt (a trainee) appeared just a little past 3pm. They were very professional as are all of the Standard Heating servicemen. Also pleasant and very efficient. They checked my AC system both inside and out and indicated that they could replace a part which would assist the efficiency of my AC. I requested that they order the part and Chad indicated that I would receive a call from the office when the part arrived and an appointment would be set up. I was very pleased with the service and attention that I received. Thank you for consistently good service, Standard Heating!
Standard did a great job offering a convenient time for me. And they were punctual, professional, super courteous, and did a great job.
Phenomenal folks. Did the entire install faster than expected and were a delight to interact with!
Clan McIntosh
2 months ago
The technicians are always friendly, knowledgeable and provide information as to their findings. We've used Standard for many years and have not had one problem.
The folks at Standard Heating couldn’t have been more helpful in helping me with humidifier decisions. Coordinated a tech visit with my travel plans. The tech was prompt, polite and very knowledgeable. I was very happy with their service and highly recommend them
This review is in regards to the Vent Cleaning performed by Ryan and Seth on 08/17/2021. Ryan contacted us a week before to review the vent areas to confirm they were free from asbestos. This was to protect their crew and allow us to fix if needed before their scheduled visit. Ryan showed up on time for the review, was very professional and explained what they were going to do and what we needed to do to prepare for their cleaning. This really helped as we saved $5 a vent by removing each of them ourselves. We also moved furniture so they had 2 - 3 feet of room to do their cleaning. Ryan offered to help move furniture if we needed it. There was no asbestos found so we were good. Ryan and Seth arrived for the cleaning on time and performed the service as described. Once completed they showed us the before and after photos and we were pleased with the quality of their service. They went above and beyond with the dryer vent by replacing it for us and we are very thankful for their generosity and professionalism. Our trust in Standard Heating and Air was well placed and we will use them again and recommend them wholeheartedly for vent cleaning.
Brendan Lafranchi
a year ago
On January 1st, noticing the humidity level in our home was rather low considering we have a newborn; my wife and I decided that we should get a whole home humidifier installed rather than continuing to use multiple room humidifiers. We reached out to Standard because we have their Smart Club plan and wanted to keep all our work in one place. We received an email back on January 3rd with a $795 price for the full package, claimed availability on the 20th of January for install, and requested photos of our area to help during install. We took photos that night and provided them to Standard.The installation was approved by their technician on Tuesday January 4th for Wednesday Jan 20th, but they then updated the price by nearly 75% to $1,300, with a $100 discount to $1,200 for being a Smart Club member.When asking why the jump by such a drastic amount, they claimed that there needs to be a price increase in December to remain competitive. Therefore, I sought additional bids for this work and three other providers came for the same system and service for $800-900 range, all of whom have had exceptional reviews and one able to get the work done within the next couple of days. I provided Standard an opportunity to match the competing provider that I will be using for the work now, which they declined.Because of this completely dishonest and scummy bait and switch tactic, I am also considering switching my care plan to a more honest provider, such as the one that I am having it installed in the next 5 days for $850.
Dagmar Stromquist
4 years ago
Really awesome service from start to finish! This included my first phone call to make a prompt and timely appointment for furnace cleaning , to the technichian’s solid, thorough attention to task at hand and advising/suggesting important aspects of obtaining a more efficient and still safe furnace furnace function. I liked t he technician’s very informative and non-pushy presentation on Standard Heating &AC’s financially reasonable and high value Smart Club furnace service program.Thank you!
Worked with SHAC to install a split system A/C for our primary bedroom. Everything was on time, well communicated, and the work was top notch. Very friendly team and time efficient. Also did a good job walking me through the new equipment and upkeep. Very fast scheduling also from the moment of the sales call to the final install (just a few weeks after).
Robert Jacobs
4 weeks ago
Thorough, professional and courteous. I trust Standard Heating and Air Conditioning. They don't try to upsell us on every visit as has been the experience with another local service.
Debra Randorf
2 months ago
Excellent service! Employees explain what they are doing and encourage questions. I know nothing about HVAC but you don't need to, as Standard Heating will help you through it! I highly recommend ....
Troy Sorrells
2 months ago
Standard Air has professional and knowledgeable staff who are always very helpful. Much appreciated!
Scott was timely and very friendly. He took the time to deal with the entire inspection process and did not waste any time about doing it well.
Thanks for the great staff and work ethics that we have generally seen as we have had great service
Sharon Kolbe
2 months ago
All of the technicians are very professional and friendly. They take the time to explain system function and issues in a way anyone could understand it. Highly recommend!
We've worked with Standard for years now and they are always helpful, professional, and responsive. The furnace they installed almost 20 years ago was finally wearing out so we had them replace it with a new one. Sales person was friendly and helpful and their price was right in line with others we checked. Installers showed up on time and were done in less than 1/2 a day. The installer, gas fitter, and elctrician were all super friendly and let me know what they were doing at each stage. Can't recommend these folks highly enough. From their office folks to their service techs, we've never had a problem.
Daniel Arbach
3 weeks ago
Too often we’re quick to offer criticism when something goes wrong. Less often do we take the time to recognize good work. Our Standard Heating & Air Conditioning install this past week was perfect. Chee was amazing… not only from a technical standpoint… but also by character. After completing his part of the HVAC install, he patiently walked my wife and I though our home while testing and making sure all things associated with his discipline were working properly. At one point he caught the scent of gas (Unrelated to the HVAC install) stopped and took the time to test a dryer gas line for leaks. There was one. Chee tighten the line (scent/leak stopped) and said if we were in any way concerned about a gas leak, to call Standard immediately and someone would be out. He then proceeded to walk us though the HVAC operation, care and maintenance. Similarly, Mesha called ahead of his arrival just to give us a ‘heads up’ that he was en route. After walking us through the what to expect in the install process he went to work disassembling the old system and installing the new. He worked tirelessly, at times solo; up beat (great since of humor) throughout the day. He’s a true professional and a credit to your team. Impressive that he has 24 years experience. (You’re doing something right) I’m guessing there’s nothing he hasn’t seen or repaired. Thank you for sending him. Finally, Taylor came in and just as a gymnast makes their effort look easy, made the electrical… a key part of the install… look effortless. We particularly appreciated him explaining how humidistat placement was critical to functionality and an accurate reading.Finally, thank you for sending Amanda to represent your company. She was great. Pragmatic, no pushy sales tone… no up sell; just straight forward, knowledgeable, confident and professional. On an aside, we talked with several companies before going with Standard… yours was the only one to send out a woman professional.Please recognize this group of professionals and share this feedback with them and their leadership… and do whatever you have to, to retain the them.
Barb Roesler Gilb
2 months ago
My husband has used this business for 50 years! They do an excellent job and are very professional. We wouldn’t use anyone else and Chad is our favorite tech.
Steve Felson
2 months ago
Great company. Friendly service, the only company I use.
The technician Brian was professional, friendly and very knowledgeable. He included me in the maintenance of my AC by explaining what he was doing and finding. At the conclusion of the maintenance work he made sure he answered all my questions. I was his last appointment of the day and but he wasn’t in a rush to get done. Very thorough. We’ll have him back!
Standard does a great job and always sends knowledgeable, friendly employees. The works has always been high quality and prices seem reasonable. I would use them again.
Steven Prince
4 weeks ago
Excellent service with no surprises and clear explanations. A
Keats professional and get the job done on the first visit.
Gary Blosberg
8 months ago
We have been a customer of Standard Heating and Air conditioning for over 25 years and have relied on them to take care of all of our HVAC needs are our home. We've never been disappointed.
They are very professional and fair. Great communication.
Julie Anderson
a month ago
I have been using Standard for close to 30 years and have always been happy with their service and professionalism.
Todd Carnicom
4 months ago
Have used Standard for over 30 years, won’t call anyone else for heating and cooling needs
Ashley Elgard
2 months ago
Chad and his team were quick and informative! We are grateful to have our system working again.
I just had a new furnace and AC installed. Jude was awesome to work with. He took his time and did meticulous work. When he was finished, he walked through everything with me to make sure I had a clear understanding of what they did, and how it worked. I will continue to use Standard Heating in years to come.
Logan Schafer
2 years ago
Nathan was super professional, friendly and knowledgeable. He took the time to answer the questions I had and provided a lot of additional information that I found valuable with regards to the services performed. He also came out 24 hours earlier than our scheduled time out of concern for how hot it was today.We were very impressed with the level of service received and will use this service for future needs.
Alison James
3 months ago
everyone who has ever come to our home from standard heating, has been extremely professional, on time, provided a call ahead of time to let me know what a TA is… And always very kind to our dog. Our visit today from Ty was on par, as usual!
The team at Standard Heating and Air Conditioning really took care of us. From the moment we called to schedule an appointment, to the moment the team walked out of the door after the installation of our new boiler. Tom, was a very responsive salesperson. He was not pushy in the least and was willing to answer any and all questions. Elliot, the installation tech, was on time and hard working. I would recommend Standard Heating and Air Condition to anyone with heating and cooling needs. There is a reason they have been around as long as they have!Jim - Northeast Minneapolis
Jude did a great job. He arrived when he said he would and worked nonstop until the job was done. He answered all my questions and was very respectful. He was very careful in and outside our house. He put down rugs and runners on the floor and stairs. He cleaned up all work areas. So far the new air conditioner is working great. It is so much quieter than our old unit. We are very pleased.
Jill McDougall
3 months ago
Jerad did a great job of explaining the problem with our air conditioning and then thoroughly explained the different repair options.
Jeffrey Peters
a month ago
The technician Brian was professional, honest and forthright. The service was excellent, they cane early, fixed the problem and instead of trying to push a new AC unit they just dealt with the issue and fixed it right away!! Can’t say enough good things! Great company!
John Nuechterlein
3 months ago
As always, Standard Heating & AC did a great tune-up this past week. Their technicians are professional, knowledgeable and very easy to talk with. I've been using them for over a decade. They're the best.
The technician was on time. Completed the HVAC maintenance quickly and showed me what might be causing the slow cooling of the A/C unit.
Kevin Shriver
4 weeks ago
Top notch people and product. Very hot outside to do a difficult mini-split install and it didn’t faze them. Highly recommended
Tovah was the point person for a furnace and air conditioner replacement. It was a three person team. Everything was professional. They arrived on time and completed the entire job early. I'm very happy with Standard Heating and would recommend them to my friends.
Marshall Albright
5 years ago
I had the pleasure of working with Standard in May of 2018. I originally heard an ad on the radio and got several quotes from local contractors to replace both my AC and furnace. The entire process, from the estimate to the additional requested work after the fact, was absolutely stunning.The estimate was the most detailed out of the all five estimates I received. Rich walked me through each room, counted windows, vents, and took measurements. He talked me through every option, was transparent (you don't need this, Marshall), and came in right in the middle for pricing.The installation was much quicker than expected. Under promise, over deliver is their mantra. Originally scheduled to take all day, they were out in about five hours. When I requested additional work while they were here, they looked at it, gave me a new estimate and came out within the next week to finish. He even capped off an old exhaust vent for free!Overall, highly recommend Standard. Everyone I spoke to from customer service to the installer was professional, friendly, knowledgeable, and followed up.
Karla Pathmann
2 months ago
We have always been very pleased with the service we have received from Standard!
James Barosko
3 weeks ago
Technician did a nice job of explaining state of our furnace, explained options for upgrading filter system and future furnace replacement.
Audrey Boettcher
5 years ago
Jeff from Standard Heating & Air was very helpful with diagnosing our A/C outage. He also had great tips for a first time home owner experiencing their first issues with a furnace and air conditioner. The whole process was smooth and painless. Very happy we chose to go with their services. Thanks!
Without a doubt the best service we have gotten. Benton was not only helpful and honest, but personable. He was thorough and transparent with his findings. He was on time (even a few min early!) and had our problem fixed quickly.We signed up for the annual maintenance plan due to Benton’s service, and we recommend Standard to anyone looking.
Patricia Duffield
4 years ago
They’ve been keeping my furnace in good shape with regular maintenance for 15 years, and they diagnosed my failing, equally old AC before it could damage my furnace. Their staff, both technicians and customer support, are friendly and knowledgeable, happy to answer questions. The maintenance fellows are always tidy and respectful. We inherited our relationship with them from the previous home owners, and we’re grateful for that. Standard Heating has never disappointed.
Laura Van Dyke
9 months ago
Standard Heating & AC recently came out to give our furnace a tune-up for the winter and install a new Nest smart thermostat. Scheduling both appointments was a breeze, and we were super impressed with the knowledge and professionalism of both technicians (Lionel and Seth). They were friendly, on-time and did a great job. Thank you from your newest loyal customers!
Brian Rosenberg
11 months ago
Called up Standard Heating & Air Conditioning for a routine maintenance on our Bryant HVAC system. Was super easy to get an appointment and our Tech Grant was out a few days later. He was very friendly and explained the service to us and presented us with some great options. Never had used this company before, but will definitely be using them annually going forward.
Wow super service. I had a problem with my air conditioning which was making a horrible loud grinding sound. The air was cooling but very little. I decided to shut it off till it was inspected. Chad removed the cover, looked at it and told me a rusted screw fell off which was supporting the motor without the screw the motor/blades were scraping the inner walls. He used 2 plastic zip ties to fix it and had it back running quietly in about 10 minutes.
Sean Gilbertson
10 months ago
Somehow they manage to impress and reassure us on each visit. They always tell us what they’re going to do in a way I understand, and they never BS (eg their monthly plan actually makes some sense). Perhaps the best service company we’ve ever worked with.Update (Oct 2022): We recently had SHAC replace our AC unit, tune up our furnace, and diagnose an odd thermostat problem. They continue to do excellent work with great service.
Karen Salmey
3 months ago
Chad was awesome. Did what was needed and was conscientious about doing the work with attention to detail. He did the work the way he would want it done at his home.
The installation went very smoothly. Thomas M. did a beautiful job. He was friendly and polite. He answered any questions we had about the new furnace. The city inspector even had compliments for the quality of work he saw.
Trent Hilborn
2 years ago
I requested a quote for central AC in my home. Denise came out to walk me through my options and not only was it a stress free experience it was incredible informative and fun. I learned so much about my duct system and heating + cooling in general. As a relatively new first time home owner - working with and learning from Denise was a treat. I would recommend them to anyone and I will.
David Holmes
6 months ago
I've been using Standard Heating & Air for years for my furnace and AC, including installing a replacement furnace, and they have never given me cause for complaint. They're always professional and knowledgeable.
We had a new air conditioner put in Sept. 2022. We noticed I. June that is was not cooling. They came out and tested many things- they are very professional. We have pirchWs many things fromThem and they stand behindThere products. I highly recommend them.
Brian was on time, courteous and professional. He explained what he was doing and what he found.
Tetsuya Yamada
3 weeks ago
The technician was exceptionally kind and helpful. It is rare to find such a person.
Elizabeth Weixel
a year ago
We bought a new furnace and AC from Standard and were pleased with the process and product. Installation was efficient and convenient, and our high-efficiency heating and AC systems have been working well. The sales process was honest about the state of our previous furnace and not pushy.
These guys were amazing. They came in, diagnosed my concerns regarding my heater's performance, offered a couple of solutions in a clear and straightforward way, and executed the work quickly. Very most effective. They're my go to guys from here on out!
Our tech was super nice and professional. I felt he was honest and trustworthy, and, most importantly, thorough! We plan on only calling Standard Heating & Air Conditioning from now on for our HVAC and Air Conditioning needs. The last company we used seemed to only make issues worse!
Standard Heating is a great company! I had my furnace and A/C unit replaced back in September 2020. Everyone throughout the process was very knowledgeable and professional and did great work. Their furnace and A/C tune ups are reasonably priced and they do a thorough job to make sure your machines are working properly. They're kind of a throwback to the old days when companies actually cared about doing quality work and satisfying their customers. I've had nothing but great experiences with them. I highly recommend them!
Jeff did a great job, answered all my questions and concerns. Would highly recommend.
They showed up on time. Friendly. Neat. Explained everything. Nice job!
My first time for Standard servicing my furnace. I got a recommendation from my neighbor. I signed for a maintenance plan. I think the young man’s name was Jordan, but not 100% sure. He was in a clean uniform and used booties while in my house. As far as I can tell, he did an excellent job. Seemed to spend an ample amount of time making sure all items were checked and completed. I was impressed. He was very professional and knowledgeable.
Maria Zakariasen
3 months ago
Ive been using Standard for years now for furnace and AC tuneups and repair, and they are always very professional, kind, communicative, knowledgeable and honest.
Haven't actually had any service done by them yet but I just called to try and schedule an appointment because my furnace was acting funny. Instead of just scheduling and charging me, the rep I spoke to on the phone recommended a few simple trouble shooting steps to try before paying out of pocket for a tech to come to my house. In my opinion this speaks volumes to their integrity and customer service and I will absolutely be calling them back if I can't sort this out myself in addition to scheduling some regular maintenance with them. Thank you!
Smart service plan on ac.
Eric is very professional and pleasant to work with. He is extremely knowledgeable in his profession and doesn’t hesitate to answer any of my questions.
These guys did a great job installing a new furnace and AC six years ago. Last week we had what we thought was a minor furnace problem, called them out, and it turns out the heat exchanger was failing. They decided to replace the whole furnace on warranty. That's great, but it was the other aspects of customer service that really made them shine. They set us up with space heaters to keep us comfortable while we waited for the new install. Even though they couldn't do an install over the weekend, they got to us first thing Monday morning. And every time we talked to anyone at Standard, they were always friendly, attentive, and supportive. So glad to work with this company, and will continue to do so!
Colleen Manyen
3 weeks ago
Ross the technician was very knowledgeable and didn’t mind answering any questions I had. Very professional and arrived when he said he would.
Always punctual, polite and knowledgeable. Highly recommend Standard Heating for repairs, upgrades, and new installations.
bloun034 University of Minnesota
8 months ago
From diagnosing the problem to the sales process and installation, they were friendly, helpful, informative, and professionals. Excellent experience.
Professional, courteous, identified & fixed problem, answered all my questions. Good job!
Steve Regnier
3 weeks ago
Chad was thorough and honest. It was so nice to not be pressured into buying things I did not need!
Nick called in advance and told me he was on the way. He was right on time for our appointment.Nick cleaned and tuned my furnace and air conditioning units. He was very personable and my dogs LOVED him as he did them. :-) One was ready to go with him!!He did an outstanding job, very happy with him and his work. Goes above and beyond.Its obvious Nick loves him job and loves people, a win win for us customers.Keep up the excellent job Nick. Please tell my previous Tech Service Repairman SETH, I said hello. He is now in sales and will be one of your top sales reps. He is such a great guy too.Your company has outstanding Techs in the field. A+++++++
Troy Sagdalen
3 years ago
My experience with this company have been positive. Professional and knowledgeable technicians at each visit. I like that I can pay once for my furnace to be cleaned and it includes an air conditioner tune-up in the summer. I have now been through two cycles of the both A-C and furnace tune ups. On the first visit for the A-C tune-up I was told the coolant level was low and they got it back to normal. On the second visit I fully expected them to say it was low and I needed to replace the unit. This didn't happen as they said the A-C looked good and held the coolant level. I am glad this is a professional company and not out to nickle and dime you.
I couldn't have asked for more, from start to finish! Customer service was great and friendly when I called to schedule and they made sure to answer all my questions. I got an appointment within 2 days and they arrived on time, with 30 minutes notice. Jeff was friendly, knowledgeable, and thorough. This company also has a great membership program, which I think is really affordable and beneficial. I actually feel like if I needed service and/or had questions, I could call and someone would know what I'm talking about, and that I would actually get help and service. It is so nice (and unfortunately rare) when service providers provide great service. Thank you!
Kate Norlander
2 weeks ago
We’ve been using Standard Heating and Air for annual furnace and AC inspections, repair work, and for replacing our furnace. Their employees are invariably knowledgeable and helpful. We’re very happy with their services.
Matt Stollenwerk
a year ago
My experiences with Standard Heating have always been positive over the past 4 years that they have serviced my HVAC system. The phone staff and technicians are always both friendly and professional. I’m a member of their Smart Club which includes AC maintenance in the spring and heating maintenance in the fall, and a discount on service work. Fortunately, I only had to call for service once which was easily resolved. They also did a survey of the water heater exhaust system when I had the house reroofed. The inspector was super thorough and answered all of my questions. I would strongly recommend Standard Heating to others to keep their HVAC system running smoothly.
I gave them three stars because they did what I expected them to do. This is about the duct cleaning part of their business, not something you hear a lot about in regards to this company. For a simple job, it was expensive, even with discounts. It was supposed to take about 5 or 6 hours, it was a lot less. It is not difficult to get the ducts to look good especially on a simple job like mine. You can go with a cheaper company and get a just as good of a job especially if your duct system is simple. Though, the other cheaper companies probably do not treat their employees as well as this company and may not stand behind their work. For old houses, most companies will not touch your house with exposed asbestos on or in the ducts including tape or insulation until you take care of that issue. What makes this company stand out, they care about their employees and the employees are well trained well beyond duct cleaning.
On time and respectful. Professional quality work and helpful with installation.
Connor at Standard Heating & Air Conditioning was great! He was professional, courteous and make sure our standard AC tune up was a smooth process.Highly recommend!
Rob Tomlinson
a month ago
Very happy with Standard for the response and professionalism of their employees.
Being elderly I appreciated how he explained things to me. He was very malicious in his work.
Also he took a moment to unscrew the hose for me.
He gave top of the line service!
Mary Kay Kolar
2 weeks ago
Tech called ahead, was very knowledgeable and prompt, answered all my questions
Allison Harder
2 months ago
Everyone at this company is outstanding. When you call they know what you are talking about. The repair people are amazing, kind and helpful. Thank you team.
Christine Mortenson
a year ago
We were without heat and Grant and Jason got to our home quickly: Standard was the second HVAC company I had called, and the other was going to take much longer. I remembered hearing commercials forStandard on the radio and gave them a call. It wasn't even necessary to be charged an after-hours fee as they were here that same day. Grant was extremely knowledgeable and informative. Our pilot light had gone out due to a pressure hose being loose and he and Jason relit it quickly and then Grant waived off the trip charge as it was a minor issue for these HVAC experts! Wow! That's service! They have earned my loyalty and I look forward to using them to clean my air ducts in the future. Thank you, Standard Heating.
Kurt J. Faber
10 months ago
Standard Heating & Air is a preferred vendor for my clients who are buying and selling homes. They've also been my go to for property management. Service is second-to-none. They are fully equipped to take service calls and evaluate any issues quickly and professionally. Each year evaluate their costs for maintenance and new installs: Each year they remain cost effective and above the competition. Highly recommended.
Kyle Smestad
5 months ago
We recently had every homeowner's nightmare come true - our furnace stopped working in the middle of winter and right before a week of sub-zero temperatures. We called Standard Heating & Air had they had someone at our home within an hour or two, who helped us figure everything out. And we had a new furnace just a few days later! Everyone we worked with was very professional - we were very impressed and would definitely recommend them to others. During a very stressful time, they made everything very easy and stress-free.
Tony Hawkinson
3 years ago
I am really impressed with the service I received from everyone at Standard Heating. From Brian who sold us the new furnace and air conditioner and John who came to verify certain issues with our existing furnace and finally the installers who put in the new equipment. Really a breathe of fresh air. Everyone was courteous and professional. You don’t see service like this anymore unfortunately. If Word of mouth is the best advertisement any company can get and I have been telling everyone about this great company.
Paul Althoff
2 months ago
Chad diagnosed our A/C problem very promptly and kept us informed as to the issue. He fixed it right away and also did our scheduled tuneup that was to be done in a week. He had Davin (a trainee) with him and both were so delightful to work with in our home. I have been with Standard Heating since 1992 and their service is great. Paul/Barb
Gus came to tuneup both AC and the furnace and was very professional, timely and took time to talk through what he did and my questions. They have been detailed and efficient each year I call them. I highly recommend using this company
Standard Heating & Cooling had maintained my system for 4+ years. They are easy to reach in an emergency, responsive to my questions and competent and respectful. I recommend them highly.
Brian Hanover
2 months ago
I had an AC tuneup through Standard Heating. The tech was timely, professional, thorough and gave me a complete explanation of everything. I would highly recommend them for your home hearing and cooling needs.
Cameron called before the appt to let me know he was on his way; arrived on time, and got right to work. He was efficient, friendly and I'm thankful to have had my new furnace bi-annual check. Glad to have the annual maintenance plan.
Standard provided exceptional service from start to finish replacing our HVAC system. All their employees were polite, prompt and professional. The pricing was fair and the installed equipment was appropriate for our home and budget.
Bridget Warnecke
4 years ago
Both the office and Mike were extremely polite, professional, prompt and courteous in servicing our central air unit over the weekend. We were previously told by another company during a routine service we needed a new furnace and central air unit, and that it could not be serviced. Mike showed and explained a simple part needed to be exchanged, and that everything was functioning perfectly. We are extremely pleased with the service Standard Heating and Air provided. Thank you very much!!
Always have great technicians come out to do tune ups & repairs. I know Standard will always take care of whatever comes up.
Peter Schilling
11 months ago
I've used Standard Heating & Air for quite a few years. Two years ago, however, I decided to try a couple of new companies, and that was a big mistake. In both cases, tune-ups meant, yes, checking our systems and then trying to get me to shell out thousands of dollars on upgrades everywhere.I went back to Standard Heating & Air just recently and got the same excellent care as before. A thorough examination of my furnace, and then a good discussion on parts that are starting to get worn, and they even declined installing a new filter, as the one that was in place had more months left on it--though the offer was made that they could go to the truck and get the expensive filter (it's an expensive filter that's nearly impossible for the layman to install). Every time I work with Standard Heating & Air, I feel as though they're working hard to make sure everything works properly, but to also get as much life out of these machines as possible, without undue repairs.Highly recommended.
Phil was great. We have worked with Standard for years and each interaction confirms our choice. He was very well informed on how to best meet our needs as well as polite and professional explaining everything. We highly recommend Phil Hathaway.
Barbara Jorgenson
2 months ago
The service person was prompt and professional. He provided maintenance to my AC and followed up with me when he was finished.
Reset and properly thermostat. The service tech came right away and knew how to fix the issue!
Deacon was professional, efficient and shared knowledge. Very pleased with his work.
Their technicians are very knowledgeable and experienced, and response and repair time has been fast for several issues I’ve had with my heating and AC.
Ryan visited for a routine furnace tune-up and did an excellent job. He was prompt, polite, and skilled, and even allowed our little dog to help him with his work! I recommend Standard very highly. We’ve been customers for more than 20 years and have always been satisfied.
Marilyn Hait
2 months ago
Technician explained what he did for the tune-up. He was courteous, answered my questions.
Christine Adkinson
a year ago
Our technician's name was Jake. He was very responsive and detailed in his service. He made sure our heater was safe and ready for the winter season. He pulled out the motor of the unit to make sure there was no corrosion or cracks. Very nice and pleasant to talk to. He explained everything he was looking for and if there was concerns.
Jason Habeck
3 months ago
The put in my boiler in November and replaced some thermostats. When it got warm my AC wouldn’t turn on. They came right out and fixed the issue. Very helpful. Did a good job.
Jose Palmieri
2 weeks ago
I use the Standard Heating Smart Club subscription for twice-a-year tuneups of my furnace and AC since 2011 when they installed the system. It’s a great way to stay on top of maintenance to keep the system in good condition and save money at the same time. All my dealings with the technicians and office staff has been positive. I highly recommend this company.
Everything about standard has impressed me from the start. Chad was extremely knowledgeable and took the time to answer every question I had. He even went above and beyond to teach me the why behind all of the answers. They give you the facts, let you see the meter readings in real time, and give you the options without any pressure to choose one over the other. Their maintenance service and quick repairs saved me a lot of money. Really a great team.
Thomas Schlender
3 months ago
Deacon and Dylan did an excellent job on an A/C tune up, and Deacon also did our furnace tune up. We recently moved into a new home and they checked out the system, made sure it was safe and functional, and pointed out potential future issues. We will look into a new system as the current one is reaching it's life span, but we are reassured that the system is in working condition. We have used Standard for years and are always happy with their service.
Raymond De Hont
5 years ago
Standard Heating sent a technician out within hours to deal with our AC that completely stopped working. The tech was able to quickly diagnose the issue and repair the unit as well as take care of our biannual tuneup in the same visit. The tech was very polite and did a great job explaining the issue and proposed fix.
Very professional. They called and offered an earlier appointment and showed up promptly. We've used this company for furnace/AC installation in the past too, and they are always respectful and professional, and do great work.
I've been working with Standard Heating for years now. Very helpful and courteous. Issues are explained well and no upselling. I trust this company with what they tell me and the work completed.
Maria Joiner
2 months ago
Very professional and even notice we didn’t switch our humidifier to summer.
Kelsey Baumann
7 years ago
Jeff came out this afternoon, and from the minute he came to the front door, I could tell he was genuine, and cared about his job and his customers. He quickly identified the problem with my equipment, and was able to give me options, and tell me the pros and cons of each option. He was straightforward, and even took the time to give me helpful hints about how to optimize my current system for free. Trustworthy, efficient, and helpful.
Easy to schedule and calls promptly returned, nature of repairs completed were communicated fully and quickly. Charges/fees seemed better than services I’ve used in the past. I’d use them again in a heartbeat and recommend them to others.
Laura Rotschafer
8 months ago
Standard Heating & Air has been maintaining my furnace and ac unit since I moved in 13 years ago. They have kept me warm in the winter and cool in the summer (with the oldest air conditioner ever invented). They have been a great time and always helpful and informative!
Derek Blankenship
3 weeks ago
Our technician, Tyler, did an outstanding job. He provided options for a better filter when he was conducting our semi-annual check up on our system. We chose to upgrade the filter and he replaced a part for our air conditioner. We always receive outstanding service from Standard Heating & Air.
Taylor Johnson
2 months ago
Got bids from a few other places and Standard had the best price, the best responsiveness, and the best customer service. Would use and recommend to other people.
Ginger Chezik
a month ago
We used Standard Heating and AC for a new AC unit. From beginning to end we received honest, conscientious and quality sales and workmanship. Jude and Neil worked tirelessly and the results were fantastic. I would definitely recommend Standard for all your furnace and AC needs.
Sales Engineer Cody did a great job of explaining our options and setting up the process. Technicians: Kevin, Jeremy, Chee, and Electrician whose name I didn't catch - all did an excellent job with the installation of the new furnace. The workmanship was great, the techs are extremely courteous and friendly and respectful of working in someone's home (treating it as their own). A new route was needed for the piping to the outside, and they patiently worked with me to come up with an excellent solution, and very neatly done. I have used Standard Heating for many years and highly recommend. Thank you!
Of course, no one's furnace stops working on a Monday. I called Standard on a Sunday and they had someone there in 15 minutes. He was professional and polite. He made sure to wear shoe covers to keep the place clean. Luckily, it was an easy fix. We were up and running in 10 minutes.
gael maxwell-gorton
4 years ago
I consistently have had positive dealings with this company for many years. I had Jeff come just yesterday and again i am very happy with the customer service and everything that goes with it. Genuine & knows his business . I recommend Jeff and standard heating to friends and family and I will use them again. Repeat business says a lot. Always the best.
Candice Bartelle
a week ago
Had a great experience and learned a lot!
Chad and Gus were very knowledgeable, personable, helpful and generous with their explanations of the diagnostic process throughout the visit.
Johann Mueller
2 weeks ago
Excellent 6-month service check by Casey of Standard Heating & Air Conditioning. Casey, as well as the other technicians used over the last 10 years, provided professional and knowledgeable maintenance.
Heather McAllister
3 months ago
I used Standard Heating and Air Conditioning to purchase and install my new AC. My experience was wonderful! Rick helped determine the best system for me and spent time taking measurements to ensure the new AC would provide the right amount of cooling in my home. His level of knowledge was above superior. Michael performed the installation and was fantastic! He answered all my questions and provided exceptional customer service. Both Rick and Michael were top notch and understand everything about your home AC issues and ways to resolve them. I would highly recommend Standard Heating and Air Conditioning. It was the best experience!
I've always received great service from Standard Heating for the decade I've been doing business with them. On my recent tune-up service the technician, Gavin, was on-time, professional, and completed the work quickly and efficiently.
Gordon Erickson
a year ago
Unfortunate that we were told we had to replace the air conditioning unit after 7 years of comparable use at our condo. The prices are outrageous but the service is good. These days you work with contractors and few actual company employees. I did ask that an e-mail be sent to a company employee but I didn't get a response. I'm sure it's a tough business personnel wise and enormously profitable.
Caprice Niccoli
5 years ago
We have been customers for several years and have always been happy with the service. Today was the first visit from a new (to us) technician after our favorite of many years moved into sales. Tasha was polite and friendly and quietly completed her work. She knew about my intent to sign up for a maintenance plan and was able to describe our payment options. Before leaving she reviewed the maintenance I would need to perform before their return next year.We continue to be very happy we are SH&A customers.
Marcia Carlson
8 months ago
All of the staff that I encountered at Standard Heating & Air Conditioning were professional, knowledgeable, thorough, and had great communication skills.
Am very pleased with the new furnace Standard installed for me in Dec 2022. Very high quality work was done by all the HVAC, gas and electric technicians involved. They showed a high attention to detail and used the best quality materials and parts. They found several code errors for my gas and electric lines and corrected them properly. They gave me plenty of time for questions and thoroughly explained my new systems and thermostat when all the work was done. There was no pressure from the sales rep that consulted with me. I felt comfortable choosing the lower priced option that worked better for me than the higher priced furnace option. Standard's response to my call for help with fast when I had no heat during below zero temperatures. I had help within two days of calling and a new furnace running perfectly in less than a week. I've hired Standard for all my home heating and cooling needs for over 20 years and won't call anyone else in the future.
From the very first call to the end of the install, everyone was very professional. My project required a good team to find just the right component to replace components of my downstairs heating system. They did an absolute perfect job.
Becky Phetteplace
a year ago
Absolutely amazing service throughout the entire process, from estimate to installation. They replaced my furnace and AC. Great communication, super friendly, and high quality work. I especially appreciated how understanding and accommodating the installers were about working around the times I needed to take my dog outside.
Very quick to respond and fix my furnace. I discovered it went out at 8:30 am on a Saturday and it was fixed by 11 am. Very professional and quality work. Alex even helped me save money on the visit, too! Highly recommend.
I have always had the nicest and most knowledgeable people service my furnace and air conditioner. This time the young man's name was Luke and I appreciated his willingness to share information to help me better understand how my air conditioner worked.1/2/2019This morning Ryan came and inspected my furnace. What a pleasant young man. He was thorough and, again, answered any question I had. Your employees always are respectful of my home and I appreciate their neatness.
Ben Schlotfeldt
5 months ago
Greg and Jack knocked it out of the park today, was referred to this company by Jerad and have had no complaints.
My experience with Standard Heating & AC has been exemplary. I have used their services at 3 different locations over the past 10 years. And most recently a complete new furnace and AC package for our current home. They were just in to perform a yearly maintenance on the year old units. Again the service tech are very good, knowledgeable, honest and helpful. I highly recommend Standard Heating & AC to any have this work done in their home, be it a complete system or just basic maintenance.
Stephen Hetteen
7 months ago
Gavin did a great job. His first day as a technician on his own after 4 months of training. He was on time, polite, did a good job of asking questions and reviewing any concerns we might have had. We have been pleased to use Standard Heating for the past 6 years.
Connor was very professional and on time to do a check on my air conditioning uniy.
Andrea Zibble
a month ago
Love his company! Longtime customer.
I've been using Standard Heating and Air Conditioning for maintenance since I purchased a new furnace and AC from them about 10 years ago. The techs are always on time, very professional & knowledgeable. They explain what they are doing and why. They come in and efficiently do their work and return everything back to normal. I am very pleased and will continue to use Standard!
GAYLE STEIGER
a month ago
Ty was great! He helped me to discover why the basement was so cold and the top floor too hot... he can come back anytime to check my AC system.
This pace is a scam. I don’t mind the $99 service charge to come take a look and diagnose the issue. The issue is they came and couldn’t diagnose the issue. They gave no helpful information, spent 15 minutes at our house and said to call them if we ever rip open our ceiling. Ridiculous. Waste of time and money. Do not call them, they will not help you.
Shapiro & Smith Dance
a month ago
My central A/C stopped working last night at the start of a hot July 4th weekend. I called Standard this morning and spoke with Dante. He was very personable and asked some good questions and I was lucky they were able to have Chad come look at my situation the same day. Even though my A/C is likely on its last legs (more than 20 years old) Chad was able to replace some parts, show me some things that were cutting down on the efficiency of the unit and got the old thing running again. Phew! Chad was very professional but also very friendly and willing to talk me through the multiple things that were causing my A/C problems. It turns out years of leaves stuck inside the outdoor unit are not helpful... He answered all of my questions with patience and good humor. I thought the service visit was going to cost a fortune but it was very reasonable. I can't say enough good things about my experience with Chad, Dante and Standard today.
We have been customers of Standard Heating and Air Conditioning since we replaced our furnace and AC unit. We schedule our annual check to make sure everything is good and nothing needs repaired. Everyone has been professional, polite, and helpful. The last two visits we have had Casey Jo come out to look over things. She is highly professional, prompt, and lets us know how things are at the end. We're very happy with the service we receive at Standard.
Andrew Schufman
3 months ago
Elliot and his team were top notch, precise and thorough. He was super communicative throughout the process from arrival through installation. The quality and workmanship were also superior - would HIGHLY recommend.
We switched to Standard Heating at the recommendation of friends. We had bad luck with another company who had told us we had a problem that would require a high cost repair. We had Chad out twice (for regular maintenance appointments) and he checked on the furnace issue and could not find any issues. He was knowledgeable and helpful and we plan to continue using him and Standard Heating.
gail wirtanen
3 years ago
I've been using Standard Heating & Air Conditioning for my A/C and furnace tune-ups for two years. The technicians are always friendly, courteous and thorough. They take the time to explain the condition of my equipment and repairs, if needed. The office staff is always friendly and helpful also. Great to do business with!
Matt R. performed our AC tune-up for our Smart Club Maintenance Plan. He was on time and very good at explaining the work he accomplished. We have used Standard Heating for over 20 years, including installing our present equipment. We highly recommend this company.
Kathy Pederson
4 months ago
Gavin from Standard heating preformed our seasonal HVAC tune up & cleaning. We discussed how our zone heating was outdated & inoperable, it all started there. We ended up having Seth & Lionel improve our overall system with new zone motors. Everyone of these individuals represented Standard Heating in a very professional & friendly manner. And now we have a vastly improved system with remote settings & a much easier way for us to use. We'll never use anyone else because they proved that Standard Heating is accountable & very professional.
Sandra Reinhart
a month ago
Our AC died on one of our 90F+ nights. I called the next morning and by the afternoon Standard Heating had it fixed. Plus the 10 yr parts and labor warranty meant our invoice was $0.00. Gotta love it!
Standard Heating & AC is a fabulous company. This was the first time we've used them for air duct & dryer vent cleaning and we were not disappointed. Their technicians, Seth & Ryan, were prompt, courteous, efficient, super hard-working and friendly. The job was done thoroughly and with care to our home. We have been Standard customers for almost 30 years since buying a furnace for our first home. They have the best employees from the scheduling and office staff to the technicians. We have never been disappointed. To me that means Standard is not only good to its customers, but to its employees as well!
Debora Clapsaddle
2 weeks ago
Just had Lionel out for a tuneup on our air conditioner. He was on time, courteous and informative.
I continue to be impressed by the service Standard provides. Since sales and installation three years ago, the support and service have been excellent. Today, Sam took care of things just as I would have expected. I appreciated the way he educated me about the system and how to do my part to maintain it.
Been a customer for many years. They always do prompt and professional work. I highly recommend them.
I have used Standard Heating and Air Conditioning for several years for general maintenance, repair, and purchase of a new furnace. The company and the technicians have always been helpful, courteous, and thorough. I highly recommend them.
Sebastian Cherayil
2 years ago
I recently hired Standard Heating to replace my HVAC solely on the basis of many positive online reviews. Needless to say that I am happy that I made the right decision. Denise Godwin evaluated my needs and explained in great detail my HVAC system requirement and estimated costs. Technician Cody and crew showed up on time and installed the system without a hitch. Cody also answered all my questions politely. Everyone from this company I interacted by phone and in person were very polite, courteous and professional. Outstanding knowledgeable staff, excellent service all the way had been my experience.
Standard Heating technicians cleaned our ductwork and dryer vent today. They did a fabulous job.. they are very professional and thorough in their work and I would recommend Standard Heating and Air Conditioning to everyone! Great job! We are very pleased!!
I had them install a new Furnace / AC in 2006 and have been part of their maintenance program since. They always have easy scheduling and the techs are always on time and courteous of our home. They are the best and I will continue to recommend them to everyone - A plus!
Shari Swanson
6 years ago
My family has been using Standard Heating & Air Conditioning for many years (back to the days of my grandfather)! Standard Heating & AC has a strong reputation and are absolutely great! Seth is who I have come out to service my furnace and AC. He is fantastic! Not only is his work superb, he is so knowledgeable and provides various options when needed. He is the best in the business! I really appreciate him. To me, he is the face of Standard Heating & Air Conditioning and I would use no other company because of his work and his representation of the company! Thank you Seth, Thank you Standard Heating and Air Conditioning! :)
I am very pleased with Standard Heating. Beginning with scheduling for the tune-up, and service on my furnace. Our technician Nathan is very thorough and explains everything he checks and cleans. We are members of the Smart Club and are confident that our Furnace and A/C are being cared for. I recommend Standard Heating and Cooling to anyone looking for an honest and reliable Heating and Cooling company. Thanks Nathan.
We bought a home a few years ago that has the original (22 years young) HVAC system and something went wrong with it (a relatively easy fix) ~ anyway, I've been on the SMART club for years and they've been just so good to me. If my time is 2pm-5, they almost invariably call at 145pm and they're in and out in about 45 mins with my routine maintenance. I worked with Gus today and he walked me through everything, so I'm glad I was able to actually see what they do when they are looking at our furnace. I have a new word in my vocabulary now: Blower Motor. Thanks Gus!
Cody and the entire team at Standard were so helpful and responsive when our furnace went out the week of Christmas. They found technicians to come out nearly right away, and were flexible to schedule the replacement when we were delayed due to winter weather travel issues. So honest, kind, on-time, and did great work. Current Electric, which works on electrical-related issues with the install, were great, too. Thank you all!
As good as can be, use no one else. We have used them for a furnace install and all of our maintenance. Lots of experience with them and never disappointing.
Bethany Ledford
8 years ago
We just bought our first home and were thrilled to have a relatively new furnace and air conditioner. We wanted to have someone check them, but who do you call? Standard does a great job at marketing; they offered us a discount on our first visit. Deacon came over and his cheery personality set me at ease immediately. He went out of his way to fix a few cracks in the air ducts and set us up with our next visit! Thanks Standard.
Palani Pozzani
2 months ago
I've been working with Standard Hearing & Air Conditioning for 5 yrs now and they always deliver the goods! Their service techs are courteous, punctual and get the job done right. Lonnie was the service tech for my most recent A/C system maintenance appointment and did not disappoint! 👍🏼
Fantastic customer service - end-to-end. They were also the most reasonable option for mini splits. I highly recommend this company!
Cedar and Sand Co.
2 years ago
They were excellent from beginning to end. Friendly, responsive, knowledgeable and I felt confident in our technicians work. Cody was thorough and even helped provide some extra education to help save us from costs in the future. We just bought this home, and the previous owners used this company for many years to keep things running well, and we will now too.
We got 4 bids to replace our AC system. Standard's was very competive. Our sales person, Denise, was very professional and proactive - she found 2 repairs we needed in our ventilation system and had them fixed, no extra charge. Our installer, Thomas was also very professional and excellent at explaining the new system and its care.
Megan Tuetken
4 weeks ago
Jeremy was incredibly efficient in fixing our A/C in the middle of a heat wave. He was on time (actually early!) and was very communicative in his process so we knew exactly what to expect. Great service!
Kate Winslett
4 years ago
Chris did an excellent job. He called me when he was 15 minutes out, was friendly, explained to me how to program the new thermostat and was nice to our doggies. The scheduling and entire process was seamless and easy. And everyone was super nice! Thanks!
John and Elizabeth were very professional and did a great job! They did routine service on the furnace and replaced my thermostat. Everything is working great. I was very happy with their work so I joined the Standard Heating smart club to cover future maintenance. I highly recommend Standard Heating & Air Conditioning.
Matthew Sterling
2 weeks ago
Standard Heating and Air have been providing me with great service for several years now. Really good company and I have been very happy with their technicians. They keep me cool in the summer and warm in the winter.
Great experience thus far with Standard Heating & Air. We have old equipment and have signed up for their annual protection program. Our first two visits have gone smoothly - they were very honest with the small repair that needed to get done and advised on items that were functioning ok but may be a concern down the road. No fear-mongering which we appreciated.
We’ve had two great techs - Deacon and Mike - big very professional, knowledgeable and easy to understand. Always on time with a call ahead. I also appreciate that I feel safe with them working in my house, if my husband isn’t home.
Chee recently came out to service our furnace and install a Nest thermostat. He was fantastic. Friendly, knowledgable, called before arriving with an accurate ETA, wore a mask and shoe covers, and did great work - he added a wire so our Nest could work (this is why you call the pros) and took care of recycling our old mercury Honeywell.As a relatively new homeowner, it's great to find a place like Standard because it just takes a whole category of concerns off your plate. If it's HVAC related, we don't screw with it anymore, we just call Standard. They're professional, they're helpful, they do great work, and they don't upsell you.
unknown unknown
5 years ago
Standard heating installed our new furnace and A/C fast and on time and budget and even noticed a small gas leak at our meter outside that was found to be a regulator.next i called them out for a Warranty call and were here quickly,on time and were incredibly knowledgeable and had everything they needed with them.both Chris`s were fast,professional,personable and worked fast and thorough.can`t Thank them or Recommend them enough!for me to leave a review,they would have had to have been way above par,they were.
Michael Kirsch
a year ago
I have done business with Standard in the past, but would never use them again. I had my a/c and furnace tuned/checked because I saw the ad on their website. Bottom line: they did not honor their advertised price. When I called them to question, Ryan, the manager in charge,basically called me a liar. After calling, I checked again online and competitors were/are offering the same deals for same services but somehow they have never offered a deal like that before. Buyer beware. My mistake.
Georgia Bailey
4 years ago
We have worked with them for many years, in our own home with gas furnace and a/c as well as our rehab houses when we need HVAC, including a new boiler. We like the ease and peace of mind that comes with our Smart Club membership: twice a year checkups and service included when needed. Johnny is great--professional, neat, and a pleasure to do business with.
I’ve really enjoyed my experience with Standard Heating & Air! They did a full replacement of my old gravity furnace years ago, things have been running great since and all the techs they’ve ever sent out for maintenance have been great! Had Cam visit today and he was awesome, tolerated my overexcited pup and even gave the cats some pets 🙂 Prices for some things may feel a bit high, but I feel like the value has been worth it
Jeffrey Haddorff
3 months ago
It was a great experience from getting an estimate to installation. Everything was super smooth and simple. I’m very happy to have chosen Standard Heating and Air Conditioning.
Standard Heating and Air Conditioning was recommended by several friends of mine. Overall, I had a good experience with them. They were timely in response to their arrival window. They were extremely receptive to my concerns about my heating and air conditioning systems. My latest tech, Chris, communicated in terms that the lay person could understand about what the system needed and/or how it was functioning. I would use them again in the future.
Kimberley Lueck
a month ago
Excellent customer service. Fair pricing. Great warranty. Respectful and knowledgeable service technicians. Thumbs up.
Mary Christenson
3 weeks ago
Everyone from first phone call to service tech were great. Sent requested info, timely service and repair.
Last month, my AC was leaking badly & I was in a real bind. I called Standard Heating & AC because I heard they are a company you can trust.Following a thorough inspection of my unit, the SH team confirmed that equipment needed to be replaced. I scheduled a follow up & met with a sales rep later that week.When Rich arrived at my home, he was already familiar with the results of the inspection & the nature of my existing equipment. After a quick tour to locate vents & estimate square footage, we sat down and Rich opened his notebook.He walked me through all of my options, taking into consideration initial capital outlay, total lifetime cost & estimated payback period.Then he put down his notes and shot me straight.“You don’t need to do much to fix the AC. Your existing furnace is older, but extremely reliable and will last you at least 10-15 more years. The technology on our newer equipment is great, but the footprint of your home isn’t significant enough to justify the cost. If I were you, I would stick with what you have and just replace the coil.”I considered my options & called back a couple days later to finalize. I went with Rich’s advice. Installation was quick, easy & I saved a lot of money. The AC is working great & I love coming home to a cool and comfortable house.Big thank you to the Standard Heating & AC team. You did an outstanding job.
Rebekah Emerson
3 years ago
We first used Standard to install our ductless minisplit system. They offered a middle-low bid and 2 year 0% financing. They were great to work with from sales to scheduling to install to maintenance. A great warranty that went above and beyond any other company as well. Since then I’ve hired them to tune up our boiler last fall and repair something on our boiler this summer. I would say they’re very high quality. A little more expensive than the lowest bid, but I think I got more than I paid for with the service they offer. Will continue to use them.
Robert Dirks
2 months ago
This is the second install of a HAVAC system in our home which we have lived in for over 40 years. They have both been done with Standard Heating and Air Conditioning. They have been in business for years and treat you like family. Very professional, caring attention to detail. Jake Cowle was just great to work with.
Standard performed an annual tune up on my AC. Ty showed up on time and explained the service. There was a problem with the electrostatic filter, and Ty arranged for the filter to be replaced under warranty.
Great from start to finish! CHAD in service, SETH in sales, and JEFF/JEFF for install team!
Jerad did a great Job. On time, friendly, efficient, thorough and knowledgeable. Thanks again!
Julia Hutchinson
2 months ago
Always grateful for the communication, friendliness, experience, and service I receive from Standard Heating & Air Conditioning. I have never been disappointed and their work gives me peace of mind.
Carol Brenner
2 years ago
Amazing customer service -it’s really rare to get this level of friendly , considerate , and professional service these days ! Everyone is top notch from the schedulers (thank you for reminding me!) to the service technicians. They keep my old units in my duplex running smoothly- (knock on wood!)They also always take the time to both discuss and write out any issues that arise or need attention. They are always on time, call to say they are close or have arrived. Shoe coverings, uniform, identification.Really well run with a pro staff. Highly recommend.
very happy with standard, we had pronto come out for a bid, they were also very professional. what made our decision to go with standard is the attention to detail that the sales rep from standard provided us. They went over all the little details that made me and my comfortable with them. the sales process was low pressure, and informative.the installers showed up on time finished early and did a really fine job. the office staff was very pleasant and professional. They installed a york furnace and york AC. overall a happy customer.
michelle dunn
2 weeks ago
They were very good to work with I will definitely use them for future repairs and to purchase new AC and Heating units. Wonderful customer service.
So glad to have chosen Standard. We’ve had others come out but we’ve stuck with them for 15 years. Always in time, friendly, curteous and never trying to push unneeded services. We are part of the SMART club and it’s totally worth it.
Margit Anderson
2 years ago
Jon did an awesome job of cleaning our vents! He was very thorough in the cleaning and explanation of what was going on -- he even showed me the before and after pictures. He also recommended adding a UV light to help with eradicating germs, and was able to install it that same day.I would highly recommend Standard Heating & AC -- everyone I've dealt with there has been friendly, professional and very knowledgable. TI find that their prices are very reasonable considering the care, attention and quality that they put into their work.
Peggy Buckley
3 months ago
I’ve been a customer of Standard Htg & AC since I moved to this house in 2007. The technicians are alway professional, knowledgeable, prompt & courteous. They answer all my questions and explain what they are doing, inform me if any issues that might pop-up. With their maintenance plan I feel very confident that my heating/AC systems are reliable.
Thomas Werner
3 years ago
My furnace and A/C were installed by this company 20 years ago and they've lasted this long so that's good. Had them come out today to give me a quote this time around and they were one of the highest quotes I got. The fella they sent out was nice enough to begin with, but got a little salty when I told him the other quotes I received. He spent about 20 minutes at my dining room table crunching numbers and then left without even giving me the quote he had printed off. They also are charging a fortune to fill refrigerant/Freon, also one of the highest quotes I got. They might do good work, but they certainly charge a premium.
It’s January and my heat went out! Everyone at Standard heating worked to help me out and to get my heat working again. First they came out to see if the furnace could be repaired, they explained all of my options and we’re very patient while I looked into all of the possibilities. In the end, I got a bran new furnace. The process was smooth, everyone was very nice and professional. I would definitely recommend.
I had a great experience with the tech they sent out from standard heating and air conditioning. He was extremely understanding, and listened to my concerns and gave great advice for the upkeep on my furnace. I was provided excellent customer service and I will definitely be using these guys again. If I could give them 10 stars I would! The whole experience was excellent from the first itinal call for scheduling until the time the tech left after helping with the furnace!
Kyle Marquard
10 months ago
Alex and Cameron came out to our house to check on our AC system. They cleaned our condenser and replaced our dirty furnace filter. They were very professional and answered all of the questions I had. Customer service makes the difference and this is why we use Standard Heating & AC.
Tracy Elftmann
a year ago
Another excellent experience with Standard Heating. Chad came out to do a boiler tune-up -- called before arriving, very professional and thorough and friendly (a bonus!). He went above and beyond with an unexpected issue. Standard also takes care of my air conditioning -- this locally owned business is a gem.
Technician arrived on time, worked efficiently, and reported results of his work, asked if we had any questions, and left.
We moved into our house in fall of 2019. Spring 2020, the basement flooded. After flood damage and mold mitigation, we called Standard Heating and Air Conditioning. We set an appointment for end of July to have the duct system cleaned and sanitized. Mel, from the office was very helpful answering our questions. We learned their techs are trained in furnace systems; it isn’t just a summer job for the techs. Our tech, Jon arrived on time and was very professional, knowledgeable about our duct system and air quality. He showed us the photos and videos of our duct system. The vents hadn’t been cleaned in years. It's made a difference in our air quality, especially now with the AC on. We give Standard and their folks all the stars for quality customer service!
Standard Heating always does a great job. They are responsive, professional and knowledgeable. Highly recommended.
Jennifer Slater
2 weeks ago
Although we ended up just needing a tune up, technician was on time and gave some great hints to extend our air conditioner life.
Kristofer Skinner
2 months ago
I have been with Standard Heating since 2014. I use them for biannually for AC and Heating system maintenance. Their team of employees are knowledgable and experienced. They are always on time and provide communication and are available always to answer any question. They are clean and always tidy up when the work is complete. We just had our AC and Furnace replaced by them and it was the smoothest experience ever! I love this company!
Audie Black
10 months ago
I requested several quotes for boiler replacement, but Tom Snuggerud with Standard Heating & Air Conditioning, was the ONLY rep to listen to my goals (I want to add a mini-split heat pump for air next year), take measurements, and give me a recommendation based on the unique features of my home and my goals. I appreciated that he did not try to up-sell me (there's nothing wrong with my water heater!) or quote features I did not need. I am so grateful for Lucy, who expedited installation (I had no heat.) The installation team was courteous and professional, and did a beautiful job on the installation. In fact, when they discovered something that had been quoted was not needed, but something else was, they made that adjustment and informed me. The frosting on all of this is that Standard Heating is a great corporate citizen and gives back to the community. A boiler fire is not a great experience, but working with Standard Heating absolutely was! Thank you to all of you!!
I have been a customer of Standard Heating & Cooling for over 35years. I have purchased two different furnace's from Standard at two different houses. The service from them has been great , I have purchased Bryant furnaces and have nothing but good luck with them, I have never had any problems with them, So if your looking for a furnace and a reliable company to install your furnace feel free to contact them. Thanks again Standard heating for your great service and a great product.
Cindy Schwartz
2 years ago
I was very happy to have the same technician service our A/C as I did the last time we needed service. Jerad was very informative and professional. I am comfortable having him in my home. Jerad wore a mask and always put his protective slippers over his shoes.
Thank you.
Terese Morgan
2 years ago
Great service! Easy to make appointment, technician- Chris- called before arriving, arrived on time, quickly assessed the problem, & clearly went over the repair needs & costs. Edit to add - Chris came today & installed our new part- on time, friendly, safe covid precautions. After he left I had a question come to me, I called him, & he returned to make sure I understood the system. Very much recommend this company!
I’ve used Standard Heating for years. Appreciate their professionalism, courtesy and the quality of their work. Would recommend to anyone.
We’re newer home owners and are impressed with the quality and value of their service, as well as the education provided to us by the technician, Chad—a very nice guy. We had an issue where our furnace stopped working in the middle of the night, not a fun situation with freezing temps. The issue was resolved promptly before I needed to put on a second pair of wool socks. Because of our warranty from when they installed the system years ago (which covered an expensive part replacement), and the affordable service membership benefits, the bill was nominal. We have peace of mind moving forward that they have us covered if there were ever other issues. I also appreciated the extra info and explanation from the technician about the complex HVAC system.
The AC install they did a few years ago was pretty good and they do a good system follow up a year later. A few years later we had an issue and they were quick to come out and troubleshoot the issue. The issue was covered under warranty. When your AC or heat goes out it is never convenient and their availability and knowledgeable staff are top notch.
Helen Reininger
2 months ago
Rob and his team did an excellent job replacing our HVAC system. What is typically a very messy, stressful job was actually quite pleasant. Rob as very timely and efficient and very personable - walking us thru all of the steps necessary to accomplish the task at hand. Also kudos to Rick who sold us on the advantages of the HVAC system. We are very pleased with the outcome and have recommended them to our neighbors. Thanks for the great work! Helen & Joe
Great experience, top to bottom. From scheduling appointments and getting estimates, to the actual install...these folks are highly professional and heavily focused on outstanding customer service. Would recommend Standard without hesitation!
Cheyenne Kelton
3 years ago
Everyone I interacted with was very kind and professional. They came to service the furnace and ended up identifying a serious problem with our water heater. They had techs out in the same day to take a look at the problem free of charge. Each experience we have had with Standard Heating and Air has been a good one.
Love this company, which has never disappointed us. Today Jerome and John were wonderful: professional, efficient, on time and skilled. They patiently explained everything as they solved our furnace issues.
Erik was great for our AC tuneup. He explained what he did and answered our questions.
Jonathan Fast
3 months ago
Had Standard Heating out for an annual A/C checkup. Casey was punctual, courteous and professional. I expect nothing less from Standard Heating!
Ann Philbrick
2 weeks ago
I loved my experience with Standard! Was shopping around for new a/c and loved that I did not feel pressured into a decision. Thomas arrived on time to replace my a/c and was very professional. Finished within the time frame he promised and then walked me through the new unit! Would recommend!
As part of the Standard Heating Smart Club (which is a great deal) my furnace was just inspected by Brian E. who did a very thorough job and clearly explained his findings to me.
Janet Carlson
3 months ago
Jake arrived on time, called in advance, showed me the easy way to install my furnace filter, completed furnace and a/c maintenance and replaced a hose. He was courteous and cleaned up the areas. Good job!
Colleen Matthews
5 years ago
We have had excellent service from Standard Heating and Air. They come promptly and give you a heads up call. They are always courteous and we never feel like they are trying to push for repairs that are not needed. We have 13 year old appliances, so repairs are sometimes needed. When they are recommended, the technicians say so and whether needed or recommended they explain and show why they think so and explain the level of importance. On our first call with them, we expected to have to buy a new air conditioner but they were able to repair it for minimal costs. Standard has been excellent on every visit.
Justin Johnson
7 months ago
Been using them for about 2 years, always on time and professional. Never had any issues and they seems pretty honest.
Good tech and good service. They looked at our system (which is very old) without judging or trying to push us hard to buy a new one. The monthly maintenance plan is great.
Jennifer Kalyuzhny
3 months ago
Very professional and super nice! They did a great job.
Travis Anderson
a year ago
We have been members of their Smartclub for a few years, which usually pays for itself. We went with them for our ductless A/C and had a great experience from start to finish. Everyone at Standard is friendly and professional. They really know their stuff with older homes as well, and I felt the quality of their work was outstanding. Their technician Eli walked us through the setup with patience and made the install as pleasant as possible. Great job!
Chuck Coldwell
8 months ago
Everything was completed in a professional and timely manner. The workers were all very friendly and seemed and seemed quite competent and knowledgeable.
These people are so totally the best !!They are so good at reminding you that it's time for a checkup. They are honest about what repairs are needed .They always have a smile !Today it was Eric that smiled !
Brooke Iverson
a month ago
Cameron came today for our smart club maintenence on our a/c. He was fantastic! He called 30 minutes before arriving to let me know he was on his way. Once he got here, he was polite and efficient. Thank you Cameron and Standard!
Update January 2023: Another great experience with Standard Heating. This time it was Gavin and Mitchell. Very professional and friendly. Did the job and were in and out in no time, on a very cold and icy day.Last time: Casey did a very thorough job of examining our furnace, and described his findings and recommendations very well. We are longtime Standard Heating customers and this most recent experience re-confirmed our satisfaction and loyalty.
Chris Montbriand
2 months ago
We've used Standard for about 20 years. We've purchased several furnaces and AC units from them. They've serviced them and we've never had a problem. They are always professional and friendly. I can't recommend them enough.
Guglielmo Izzi
3 months ago
She came on time and did a thorough job of annual maintenance
Excellent service
Doug Bargmann
3 months ago
Service tech was knowledgeable and very courteous. Been a customer for six years.
Megan Clairmont
2 weeks ago
We’ve been using Standard Heating & Air for almost 10 years and continue to be impressed with their quality and impeccable service.
Chad was very knowledgeable, thorough, and friendly. He took all the time needed to answer our questions.
Standard installed our furnace a few years ago, so when we wanted to install a humidifier this year we picked them. They have a very good reputation, and have always done well in our house. The installer was on time, was quite professional, and explained everything. More importantly, the installation looks good and works well. A total digression here, but many years ago forced air furnace humidifiers didn't have the best reputation; they were reputed to have maintenance and cleaning issues. I guess the technology has improved as I am quite impressed with the new humidifier. Should have done this a few years ago. And, if you want a quality installation - and you do get what you pay for - I recommend Standard Heating.
prompt helpful and friendly. The system they recommended and installed works well and the personnel they send for maintenance are skilled and friendly.
Matt Hosfield
4 years ago
We are Smart Club members. Our service guys have been so friendly and helpful. This summer we had our ducts cleaned by John. He was awesome. He was at or house from 830am to nearly 6pm. He found issues with our duct work and he fixed them.
Patrick Heim
2 months ago
Always positive experience with Standard and today's tech -Gavin, continued that history.
Carol Johnson
a month ago
We have our furnace and central air in a routine maintenance plan. Standard Heating and Air has been a wonderful business to deal with!
Daniel Goettsch
4 weeks ago
These guys are great - easy and convenient scheduling, prompt and reliable service, techs have been friendly and knowledgeable to get our systems fixed and running smooth.
Tanya Carlson
a month ago
Their techs are friendly and professional. I use them for my annual furnace and AC tune ups.
Every time we've had an issue Standard has either fixed it, or kept trying to fix it until a solution was found. We use them for maintenance and they're always making sure we've got fresh filters and making sure everything's running smoothly.
Ken Peterson
4 months ago
We have been using Standard heating and air for all our heating and air installations, maintenance and service for over 20 years.
They Allways do a great job and do it right.
Michael Owczarek
2 months ago
Standard Heating and Air Conditioning replaced the ancient AC unit on a rental property of ours. Thomas was very professional and easy to work with. The finished product looked great and he went the extra mile to walk me through everything and even sent pictures of the inside of the ducting to show what he had done in there. Overall, it was a great experience and they are going to be our go to HVAC company moving forward.
Huge thank you to Standard Heating, and especially Elliot! Our A/C failed in a stretch of extremely hot weather and repair/replace times were scheduling quite a ways out due to A/C failures across the metro because of the heat. Elliot worked us into his schedule earlier than anticipated and upon discovering that our A/C was not repairable, gave us great advice/options and was able to get us a new A/C installed the next day. Elliot was professional, responsive, timely, and friendly too. I do not leave reviews often, but this was one of the best customer service experiences I have ever had.
Standard Heating and Air conditioning is the best I own a rental in saint paul and when my furnace went out they sent someone out early Sunday morning to repair it they even went the extra step to figure out the part was under warranty and there was no charge. In addition to that the technician did a carbon monoxide check on the furnace. I can't say enough about Standard Air Conditioning and would definitely recommend them. Standard came out a second time several years apart. Same gresz t service.
Bernice Matti
2 months ago
We’ve always had great service with Standard. Sam was our tech today & did a marvelous job explaining what was happening with our system & what our options moving forward would be. Thank you for for your exceptional customer service!
Andrew Meelberg
2 months ago
Polite and timely installation. Brandon was very helpful and courteous.
After major abatement of an old octopus furnace and chimney SH&A designed the perfect system for my small 850 sq.ft. bungalow. Along with insulation we stay warm all winter long and temps stay consistent. Only drawback was waiting 25 years to do the upgrade. Great customer service and detailed info about what they were doing for a specific objective...keeping us toasty thru our long winter with energy efficiency to boot!
Always good to see and chat wit Lionel! Appreciate him keeping our system in check and being super friendly.
Have been doing my furnace and AC for 7 years and they are great! Also very fast to do an emergency furnace replacement for me last year when mine died.
Joseph Pribyl
10 months ago
I contacted Standard Heating and Air Conditioning to do routine maintenance on my A/C and tune up the furnace before winter. They've done work for me before, and I appreciated the job they did. Casey G came to my residence to do the aforementioned work. He was punctual, knowledgeable, and personable. He tuned up the A/C and gave good attention to the furnace. The furnace is old (26 years), so I was prepared for the recommendation to replace it. Casey got us set up with Cody E to come out that week and give us estimates on a new furnace. Cody was also punctual, knowledgeable, and personable. We'll have the new furnace installed soon. The process has been going well, and I've appreciated again the help from Standard Heating & Air Conditioning.
Heather Hessel
2 months ago
We’ve been using Standard Heating for years and appreciate their consistently fast, friendly, and competent service.
Chad and Gus were incredible! They made sure everything was working properly and walked me through how I can best manage my house. Highly recommend!!
It was time for my semi-annual heating and cooling inspection from Standard Heating. First I appreciate their reminders and when I called to schedule they were very accommodating to help meet my schedule.I was contacted ahead of time and again when Bryan called let me know he would be at my home in a half hour. He arrived on time was very efficient, informed me of how my finance was performing and was engaging and enjoyable to visit with.All in all a really great experience.
This was a furnace checkup before heating season started.
Grant did a great job, called 15 minutes before he arrived and was on time.
Thanks to excellent maintenance services by Standard (we belong to their Smart Club), we’ve not had to repair or replace either our furnace or our (aging) AC. All techs have been competent, courteous and professional. Highly recommend!
Service today and always has been terrific. Casey came out and spent his time to inspect the furnace. He also showed me how to change the humidifier filter. He made sure I knew every step to replace the filter. He explained everything and also cleaned up everything. He really cares about his clients. Standard Heating is and always will be at the top of my list.
Friendly, efficient technician checked furnace and air conditioner in less than an hour. No problems found.
Arrived before scheduled appointment window. Tech was very professional and knowledgeable about the industry as a whole. Able to answer all my questions and provide real world scenarios and facts to help me understand. Also left me with some great tips on how to improve my home’s air quality. Greatly appreciate the relaxed and conversational visit (unlike others I’ve hired who treat it as a sales call with the hard pitch and constant up selling). Highly recommend.
Megan Cotone-Nygren
2 weeks ago
Nate was super helpful and walked me through the repair process. He got my AC up and running again!
My a/c system had been looked at by another technician who shall remain nameless. He misdiagnosed the problem and said he wouldn’t do anything for me. I then contacted Standard to take a look. Seth came out ,checked out the problem, and gave me some options. His service call was on time, he was very professional, I got to watch his testing and he explained everything to me. What more could ask?
Elliett Williams
5 years ago
Superb customer service, great performance, good price! I sent a contact form to request a tune up got a call on Sunday morning to get it scheduled right away Monday. I also needed help with a leak they were able to get out to me Sunday night! Although the leak was not from my Unit they gave a good tip on what it might be! great team they are in my contacts now.
Professional, on time, pleasant workers who seem to enjoy their job, excellent work.
Julie Eisfelder
4 years ago
Annual A/C check with an extra need for a look at thermostat. Service person professional, polite and told me what he was doing. The thermostat was under warranty so while replacing it he told me all the features and showed me how to use it. Just a very well run organization from the setup call to the actual service. Never feel like I am paying for something I don’t heed - they are honest and reasonable with pricing. If you are looking for A/C Furnace service, installation or replacement, look no further!
Julia Grogan
8 months ago
Standard installed our furnace nearly 9 years ago and they are the only ones I trust to do annual tune-ups on it. They are professional, courteous and knowledgeable. I like to learn about the systems in my home and they are happy to tell me what's going on. In a world where service providers can often be hit or miss, Standard Heating and Air get it right every time.
David Kreuter
3 years ago
I called Standard Heating and Air Conditioning after a quote and diagnosis from another vendor that seemed unreasonable to me. This was a good decision! Standard Heating and AC is honest, straight-talking intelligent professionals who will not try to charge you $2k for a $99 job. They have installed a furnace for us and kept our old AC running. I trust Standard Heating and AC, and I think you should too. Highly recommended.
I have been a Standard Heating customer for a number of years and appreciate their professionalism and willingness to explain the service they provide, whether it’s repairing and or performing routine maintenance on our HVAC system..
Bela [A-Za-z]*
a year ago
My 25 year old Bryant furnace went out. I was already on the market for a new one. Even though I was a smart club member I still decided to get a few bids from companies in the area. HANDS DOWN Standard gave me the best price for the value!!!!!! I had my furnace installed 2 days later and couldn't be happier with it!!! Denise Goodwin explained to me all the options, told me about a Bryant recall my old furnace qualified for, filled out paperwork for Xcel rebate, helped me pick a high end filter and UV option as well as the Bryant furnace in the tier I want. The techs came out on time, were courteous and efficient for the install. I couldn't be happier!!!! Getting SmartClub membership for my duplex now. 5 out of 5!
Molly Woodle
2 months ago
Our A/C went out and our unit is located in the attic. A couple hvac companies told me they won’t go into attics anymore. Thankfully one of the companies told me to call Standard Heating. I was so thankful he gave me the recommendation. They came out within 2 days. Jason Z and Casey G came to our home and looked at our A/C and put up with our very excited and curious Labs. They were friendly, efficient, prompt and fixed our A/C in a short period of time. Jason and Casey are an asset to Standard Heating. We would highly recommend Standard Heating to anyone looking for a respectable company.
Harriet Lindwright
4 months ago
Very professional and sweet with my dog. They did a good job!
I switched to Standard Heating from another provider and am very pleased with their service. Their employees are friendly, respectful and honest. The individual who came out to give me a bid for a new furnace was knowledgable and was able to get it scheduled quickly. They also provided a free thermostat! Highly recommend.
Mark Pruszinske
a month ago
We had out air conditioner tuned up. They arrived on time and were extremely professional. We were pleased with the service and timeliness. It was a great service and the team was very professional. Thanks!
sheri Peterson
2 weeks ago
Standard Heating and Air Technicians are always professional, friendly and extremely friendly.
Nicole Schaefbauer
3 years ago
My experience with Standard Heating & AC has been nothing but wonderful. The technicians are prompt, courteous, knowledgeable, and honest! We recently replaced our furnace and AC unit through Standard after our AC unit reached the end of it's life- their warranty is outstanding and they certainly stand by their work!
Douglas Kuligowski
a year ago
We have used Standard Heating for over 20 years now. We can rely on their knowledge and trust them with our HVAC needs. They always treat us right and do the job right the first time. The current HVAC system we have (13 years now) has made our home the most comfortable it has been since we lived here. We highly recommend them to others looking for HVAC system installation/maintenance.
Michelle Steiner
2 months ago
Sam called ahead of arrival to give a heads up, arrived on time, evaluated my air condition er, and provided options for next steps. I appreciate the quality of work of Standard Heating representatives and their professionalism. Thank you!
Peter and Brian were ahead of schedule, very professional, knowledgeable, and courteous.
We purchased our furnace and AC with Standard Heating & AC 8 years ago and have them serviced and tuned up yearly by them as well. We’ve been delighted by their professional staff and how easy they make it for me to keep everything up and running as it should. I’d highly recommend their annual service/tune-up plan!
Michelle Mlsna
3 months ago
Fabulous NoMi family-run business. Every dealing I leave had with this company over the last decade has been nothing but upfront and honest. Highly recommend.
Sam was friendly and knowledgeable. He gave really good maintenance tips and was very considerate of our home.
Kameron Wittmer
3 weeks ago
Sam was on time and professional. I recommend this service.
Kathleen Keefe
3 months ago
The men were all fantastic from our sales representative to Jordorn the crew leader. They were courteous, efficient and fun to have in my home.
I called this place multiple times over the course of weeks for an estimate on replacing my furnace. They never got back to me with a quote despite how persistent I was in following up after texting them pictures of my furnace, so it's clear where their priorities are.
Two technicians, Jerad and Lionel (who was apprenticing), did maintenance work on our a/c while answering many questions from my husband and me about what we could do to continue to receive years of service from our older central a/c unit. Highly, highly practical and informative in their approach while responding to our questions with good natured professionalism. Really good people to work with.
Brian Goodspeed
8 months ago
The sales staff and installation team were professional and easy to work with. I was very satisfied with the final product.
Scott Fredrickson
3 months ago
John, Deacon, and Ryan were each excellent at their tasks. John was going to do duct cleaning but couldn't because no 220v outlet. But he cleaned dryer vent for free.
Sam did a great job. He showed up as scheduled and was very friendly, professional and competent. I wish everyone I did business was this good.
Jerad is the best! We just moved into a new place and could not figure out how to turn on the furnace, slept in lower 50s last night with the kiddos and the next available turn-up opening is 10 days after... Jerad was working with our neighbor and he was so kind and stopped by to help us out! We could not image a luckier day!
Shelley Vopava
3 months ago
Receptionist called and said they had a cancelation for today. Russ called and arrived on time. Worked quickly and noticed a possible problem with our AC to watch this summer. Reminded us we're under warranty. YAYYY. A pleasure to work with!
He was very friendly and professional. He made me feel comfortable
having him in my house. I would definitely recommend this company
based off of my service techs performance.
Michael Nelson
10 months ago
Had a great experience with Standard - Brian E. arrived on time, was courteous, was familiar with our furnace and did a great job tuning it up and getting it ready for winter.
Shelly Ragland
2 months ago
I had an issue with my Mitsubishi split AC unit. Greg was very helpful in reviewing the issue and educating me on best practice with the unit. Super smart, friendly and very nice. I highly recommend Standard Hearing & AC. Great team, great products
Wajiha El Halawani
a year ago
I called them because my Lennox furnace started to make noise after I replaced a new filter. Summer answered the phone, was very nice & scheduled a repair appointment. Mike the service gentleman came and was very honest to tell me that all he did was to push the aluminum cover of the filter slot and that stopped the noise, it took a second to do that :) I was standing right there & the noise stopped.He however took a peak at ignitor & he wiped the sensor that he said was already clean.My family recommended them to me so there was a trust and sure enough they are trustworthy. So, I paid $100/- for the service fee -- which is to come to the house.Happy New Year everyone! Hopefully, 2022 will be a very blessed year!!!
Standard Heating and Air is my go-to company for all HVAC needs. They are on time, thorough, and knowledgeable.
My partner and I have used Standard for three projects so far and every time have been very happy with the value and quality of their work. The latest project had some challenges with permits for our desired condenser placement (due to the unique placement of our lot) and Standard’s customer service was incredibly supportive through this process. They were able to figure everything out and get the end result we wanted. Anna their installation coordinator is amazing and has been a great conduit between us, their sales team and work crew even when our personal project schedules have required last minute work or changes. 10/10
Standard Heating is the GOLD standard for how a business should run. They are knowledgeable, reliable, and consumer satisfaction-driven. Thank you!
Sandra Hastings
a year ago
The safety check on my furnace was done in a timely and thorough manner. The service technicians called before they came; offered to wear masks; explained everything they did; offered proactive advice about my 21-year-old furnace and wore protective footwear. A very pleasant and professional experience!
Thomas Hertzel
2 months ago
Came out to repair my air conditioning unit (I specified this when I called). They charge me $159.00 to tell me they will be charging me $740 to fix it, BUT if I sign a contract with them, they'll include the $159 as part of the $740. Absolutely rip-off. Go elsewhere.EDIT: I see you've responded to this, so I have a couple of questions about that.1. If your repair team came out and saw that it couldn't be repaired, why did they go ahead with the order, charge me for the repair and THEN tell me it couldn't be fixed?2. Once this mix-up happened, I was told you would refund me the difference between a diagnosis charge and a repair charge. Still waiting on THAT.
Super helpful repairman, explained everything, answered all our questions and not a hint of trying to up sell any parts or services. In fact, we had to ask him about getting a service contract (which is a great bargain). I will use this company exclusively in the future for any heating and A/C needs. The scheduler was super and the service was on time. I would give more than five stars if you had them!
Jerry LaVanier
3 months ago
Connor and Cameron provided exceptional service on our AC unit- they continue the high standards of this company.
I just finished a major remodel on a 100 year old house. The furnace had to be replaced and had no AC. Standard was a star from the first estimate with Cody, contacts with office staff and then an excellent installment with Jeff. Both Cody and Jeff answered all my questions with details I could understand. The installation was done with no problems.I did get other estimates but Standard came in with a reasonable bid with no extra costs; that another company added.
Sam patiently answered all my questions, explained seasonal services, and showed me how to use my thermastat options.
Mary Jo Kelly
a month ago
Sam called and arrived on time. He was very professional and extremely nice to talk to since I had a lot of concerns about my 21 year old AC and 12 year old furnace that is rusting out. Discussed the class action for the furnace and set up a sales appointment later in the month to replace both in September.I have been with Standard Heating for 30+ years. Customer service has always been amazing. Thanks for another excellent service call.
We have used Standard Heating for years because the service and quality of their work.
I am a long time customer of Standard Heating & Air Conditioning. I have always found them to be honest, polite & professional. My latest interaction with their technician, Jacob H. did not disappoint. He was polite, professional & answered my questions. I give him & the company an A plus.
Blythe Duckworth Zayets
3 months ago
They are always professional, both on the phone and in person. On time and speedy to fix any issue.
I’ve used Standard Heating exclusively for about twenty five years. They’ve installed two furnaces, an A/C unit, best duct cleaning ever and I’m on their semi annual maintenance plan. They are always prompt, friendly, informative, professional and take time to ensure my questions are answered if I have any. Sales staff has been great, reception staff is always helpful, and technical staff that install and deliver maintenance are always very good. They ask about masks, foot covers and leave my house clean. Fun to chat with also. And they’re a long standing local family business, for decades. I wholeheartedly recommend Standard Heating for all your indoor HVAC and environmental needs.
Maria Nelson
3 months ago
Top notch as always! Will continue to use them and refer them to friends and clients!
Sarah Suemnig
5 months ago
Our furnace was putting out terrible smelling exhaust. We made a service appointment. And then the day before the appointment, our furnace quit altogether. Early March in Minnesota gets cold! Standard came out right away that same day. Arrived when they said they would, very polite, very professional. Before lunchtime the very next day we had a new super efficient furnace installed and heating up the house! Couldn’t be happier! Signed up for the maintenance plan. Looking forward to continuing to work with Standard.
Standard installed our new furnace and HVac. Jude was our installer and the main service technician. He called before he came and arrived on time. During the installation he was professional, courteous, knowledgeable and efficient and answered all our questions. The other technician named Chew (sorry if misspelled) was honest/very upfront that the Standard salesman sold us on the wrong area of the house that would have to be up to code for inspection. Instead of hiding things, Chew let us know that a small minor adjustment in location on the side of our house would have to be made where drilling and installing the PVC pipe was needed. All in all, we are happy with the outcome of the installation of our new furnace and HVac by Standard.
Our 23-year-old furnace died early on a Friday, with a very cold weather forecast. A repairman from Standard Heating came out early on Saturday and gave us the bad news: we needed a new furnace. He arranged for a salesperson to visit us that same afternoon to assess our needs and recommend how to proceed. He in turn set up an appointment with the installation team to replace the dead furnace on Monday. Sure enough, they arrived bright and early Monday and before noon the heat was on. We had three cold days, but appreciated the prompt and thoughtful service from the friendly and efficient Standard Heating professionals.
Timothy Nelson
3 months ago
Jake came and did the yearly inspection of our heating and air conditioning systems. Everything went smoothly. Jake was prompt, friendly, responsive and very professional. Look forward to seeing him again next year.
Rocco Bonello
7 months ago
We use them to check our furnace in the winter and A.C. in the summer. Its a good service for a good price and they are helpful and trustworthy.
Peter Keesey
4 months ago
Had these guys scheduled in the afternoon. They had a break in their schedule and were able to squeeze me in earlier just before the heat kicked in. Been using these guys for years they rock
Our appointment today with Standard Heating was very positive. Joe Slater and Elliot called to ask if they could come a little earlier than expected which was great for us. They arrived exactly when they said they would, and upon introducing themselves and putting on their shoe covers, proceeded to check the AC for summer use and noticed a failing furnace pump which they were able to replace immediately. They were very friendly and knowledgeable, and explained in detail what was done and told us about their Smart Club. We signed up on the spot and look forward to dealing with these great guys and reputable company in the future. We definitely would recommend them to family and friends. Thanks Joe and Elliot for a great experience!
Jenny Chavdarov
3 weeks ago
Every time we have had to use this service we have had such great experiences with Standard Heating & Air Conditioning. Each member that has serviced us has been more than appreciated, very professional and knowledgeable! We will continue to use their service as we all know it’s hard to find reliable and honest work! With Standard you receive this and they are very consistent!
Justin Rzutkiewicz
2 weeks ago
Can’t say enough about Matt. Called to let me know he was leaving the office and when he would be here. Went over everything very thoroughly and made sure no question was unanswered.
I don't believe you could find better customer service than Standard. They could be a model for every business. From calling to speak to customer service, to sales, to the entire team that comes to your home it is outstanding customer service and professionalism. They wore masks the entire time, wear shoe covers and put down floor covers for the entire install. The pricing is one of those where you get what you pay for but very fair pricing. Quality of work is top notch. They came out for a repair during the bitter cold and credited me that repair cost to replace my 21 year old furnace. They assessed my btu needs and actually found I could reduce from a 60,000 to 44,000 unit based on my condo. A new furnace is a huge cost but I felt I was in the best hands the entire process. Would highly recommend to anyone.
On time and professional installation of new Trane AC unit. Friendly sales rep and installation technician.
Standard Heating & Cooling has been a quality experience! They are responsive, clear communicators and have many years of expertise. We did a brand new A/C install with them and appreciated their efforts to keep the costs down.
Kristi Meiners
4 months ago
They were on time. Super nice.
Efficient. Thank you!
Jodi Underwood
8 years ago
Standard Heating & Air was amazing to work with. We had them come out as part of the regular maintenance plan. Upon that appointment, we found out our 17 year old furnace needed to be replaced. We scheduled an appointment to have Rich come over and measure our home and give us our options. It was a fabulous experience. He explained everything to us clearly. It was easy to decide what to do from there. He made sure to get us the appointment time we wanted and even called the next morning to confirm. The replacement of our furnace was a smooth process. We didn't noticed a single hiccup. We were actually excited to get a new furnace (which normally would be an unwelcome experience especially right before Christmas - which was the timing on ours). I would highly recommend Standard Heating & Air for any service. We are lifelong customers.
Used them for nearly two decades. Regardless of who comes, they (a) are incredibly polite and professional; (b) show up exactly on time with a courtesy call on the way; (c) offer different maintenance plans which save plenty of money, and (d) can easily accommodate you should your schedule change. We have now used them on two homes and we never have to worry about our furnace or A/C in the winter or summer - we know they've thoroughly inspected them. Just a terrific business!
The Standard professional I worked with was great!
Kathy Wegner
6 months ago
My daughter's furnace stopped working last weekend. I called Standard Heating and they had someone out very quickly. Ryan was great - exceptionally efficient and very good communicator!
Carol Andersen
4 years ago
Our technician listened to my concerns, reassured me that my concerns were valid and proceeded to come up with 2 options to fix the problem. He fine tuned everything and the issued be we're corrected. Our house is warm and comfortable again, and I feel confident that our HVAC systems are functioning well. Already signed up for air conditioner check in spring. Very happy with the service and expertise.
Doug Warring
2 months ago
Installed new thermostat. Most of set up was fine. Had to call company for additional assistance on set up a few days after technician left.
Great service experience! Casey caught a slightly high CO level on routine maintenance. He meticulously walked me through everything and quickly set up a repair call. Kevin completed repair the next day and all was resolved. Great service!
Holly kennedy
2 years ago
I have been on the monthly premium plan with Standard Heating and Air for several years. Typically I have one of two consistent reps which allows you to get to know them. One has even provided his cell phone number and I have used it a couple of times for quick questions. Upon their recommendation I have installed a Dynamics electric filter system to filter out allergens and other particles in the air - it has made a big difference in the quality of air in the house. I really trust these guys!
Chris Heagle
7 months ago
We have been a member of Standard Heating's Gold program for regular bi-annual maintenance for several years and it's one of the best values around. Standard calls us in the winter to schedule a check-up of our furnace and in the summer to test the AC. They provide a three hour window for the service call, a tech calls when they are on their way, and they're general in and out in about 45 minutes. Today our tech was Gavin, who was punctual, courteous, knowledgeable and took the time to explain everything he found. I'd recommend both him and the company for anyone needing HVAC service!
From the first phone call to the excellent clean up and everything in between, Standard Heating is a wonderful company and we will continue to use them. Very knowledgeable, explained things thoroughly and gave us options.
Thank you so much for your outstanding customer service!!!
Quality service at a fair price. Kevin arrived within the time window, was very informative and educated me on my furnace. Got my issue solved quickly. Will be using them again.As a follow up, I had signed up for their tune up service. When they showed up for the tune up I was expecting a quick, cursory inspection. Instead, they spent over an hour going through my furnace, inspecting and cleaning every part as they went. Really thorough job. I am impressed.
Mitch and Jon provided excellent service. They walked me through what they did and how to change my air filter. They took the time to educate me on air filters.
Great service and Technicians, took time to educate me on expert tips to save me $$. They bundle a 2x Furnace check and 1x AC checkup for 1 year and it is a reasonable price. Also, they send reminders about my pre-paid checks that correlate with the best time of the year -- this shows they really care about their customers satisfaction; they don't just want 1-time customers for the cash.I highly recommend.
Jeremy Pentz
4 months ago
Always a great experience. Great customer service, on time, knowledgeable and professional techs and competitive pricing.
Lee Linderman
6 months ago
I've had three experiences with Standard -- one in winter and two in summer. On all three house calls the technician has been helpful, courteous, and knowledgeable. We've been roasting without A/C but they got us in one day after the problem was diagnosed and now it's finally not a thousand degrees inside.2023 Update: I continue to use standard and have been pleased with their service over these past several years. Casey Jo was the most recent technician to come by and provide excellent service.
Today CONNOR came out to the house and he was very professional and good-hearted. He answered all of my questions and was very helpful.
Standard Heating & Air did maintenance on my AC. They did a good job. They changed out my furnace filter also. I would use their services again.
Very professional.Jake has an out going personality. Very refreshing compared to the younger generation
Nathan was wonderful! Don’t think you could have sent someone better!
Ryan was incredibly thorough and knowledgeable. Though the news on the tune up of our furnace was not ideal (turns out we will need a new one this fall due to multiple cracks and rust noted in the inspection), when Ryan delivered the news it was clear he cared and went the extra mile to make sure I understood what he found and the risks associated with it. He showed me photos he took with special equipment that allowed him to see various parts of the furnace. He took time to answer all my questions and helped me set up another appointment to talk about our options for repairs or replacement of our furnace. He also told me about a program they offer that would help us in the future and includes discounts on new equipment if/when needed. I would highly recommended standard heating and if Ryan is sent on your call, I am confident you will receive excellent service!
Called before arriving, on time, very cordial and polite. Got the check up done in a timely manner and pointed out things to watch out for.
William Hjort
3 weeks ago
The visit was for an annual AC tune-up. Technician Casey was prompt and gave a courtesy call prior to arrival. She was polite, friendly, and wore shoe covers while inside the house.
The techs call before they arrive which is very convenient. They are professional, on time, and get the job done right.
Herta Pitman
3 months ago
On time, friendly, careful and informative; we are happy that Wes did our mini-split installation. But the sun was out and our new AC unit saw its shadow, so now we’re afraid there might be another six weeks of winter!
Scott Clugston
a month ago
Techs Ross and Connor were on time, courteous, efficient, good communicators, and informative. I have a lot of respect for Standard Heating and have had consistently good support for several years from the company and it’s employees.
Doug Harbrecht
2 months ago
AC was not working due to low pressure found by tune-up tech. Service tech came out next day to fix it. Standard Heating techs were on time, friendly, efficient. Service tech explained options and costs. We chose to just recharge the system with coolant and leakstop and see if this provides a permanent fix before spending money on locating the leak and replacing parts. We appreciated the time he spent fielding our questions.
Cornelia Massie
3 months ago
I have been nothing but impressed with Standard Heating and Air. They replaced my old air conditioner and I have had them continue maintenance on the system since doing so. Chad came this year for the AC spring tune up. He was polite, professional, knowledgeable and honest. I really enjoyed working with him.In terms of non-routine calls, last summer my a/c just stopped working one hot Saturday. Standard scheduled someone to come out the next day, ON A SUNDAY! Later that day, I got a call from Jason telling me he finished his jobs early and he could come now if I wanted. I couldn't believe it. Unfortunately, the problem ended up to be NOT straight forward. Jason ended up staying for 4 hours. He remained friendly, professional, and thorough. Not once did he come off as frustrated. And, he got my a/c working again before he left.
Debbie Kettler
2 months ago
First we met with Seth regarding an estimate for our 27year old AC unit that stopped working. Seth was personable, knowledgeable and friendly. We quickly made the decision to move forward with installation of a new unit.We were able to schedule the next morning. Pao called and arrived to begin the installation. He too, was professional and friendly. Pao left and Rob finished the job. Thorough and professional!I have used Standard through the years and would NEVER go anywhere else.Thank you Standard Heating and Air Conditioning!
Richard Erickson
10 months ago
My home & Bear Central has been under the care of Standard for 40 years with 2 furnaces & 2 air conditioning units - using Standard's service all along the way. Definitely recomended!
Called and was able to get an appointment the next morning. Chad was awesome! He got our central air unit up and running. He was incredibly professional, detailed and fully explained the issues & options. Super grateful!
Clearly laid out options for replacement to heater and AC (neither urgent), provided good options and discounts. Quick and efficient work. Gave plenty of information throughout the process.
C Sampson MN
2 months ago
Standard has been a great service provider to us for over 5 years in two very different houses. They have installed a ductless AC unit, a new furnace and fixed our smart thermostat. Everything works great and is very efficient too. Their techs are on time, clean, respectful, efficient and pleasant to work with. We recommend them to all our friends.
Emily Johnson
2 years ago
The guy, Elliot, was great! He knows exactly what he’s doing and spent a great amount of time figuring out the issue. He is diligent and knew what to look for. Called one day, they were here the next. Outstanding! He was even early but I wasn’t around. A good company with good folks.
Donald McFarland
2 weeks ago
Sam was professional and made everything easy to understand. Fantastic experience.
We had had two sets of furnace/AC installed over the past 30 years. The quality of the service has been excellent.
Elaine Wienhold
2 months ago
This was a 4 day project which involved removal of an old gravity furnace with asbestos abatement and installation of new furnace, adding AC and all new venting and ductwork. The project went very smoothly. Thomas (the installer) was very knowledgeable, meticulous and professional. He was also assisted by John, Tovah and members of Spark Electric. Everyone was committed to my satisfaction as their customer and worked with me throughout the process to assure that I was happy with the end result. I am very satisfied with how everything was done and would definitely recommend Standard Heating & Air.
Nancy Reszetar
a week ago
Jack came today for our annual A/C checkup. I appreciate his time and honesty in explaining what is working well and what options we have for future systems since ours is 27 yrs old.
I'm a member of Standard Heating Smart Club, receiving annual check-ups each for heating and air conditioning. Standard Heating technicians are outstanding -- extreme knowledge and professionalism. From scheduling to completion -- great experience. Thank you.
Arturo Gutierrez, MD
2 months ago
professional polite, competent and trustworthy technician arrived and solved my problem promptly. RECOMMENDED!Also, use the regular prev maintenance program to stay ahead of problems!
Isadora Tures
6 years ago
We've had several great experiences with Standard Heating and Air. They are consistently skilled, respectful and fairly priced. I was so relieved to find out that all we needed was a tune-up when the furnace stopped working. The technician was great and we were happy to save some money by signing up for the service plan.
L Minneapolis
6 months ago
I've had Standard Heating and Air Conditioning servicing my HVAC systems at my previous home and at my new home. They are THE BEST at customer service and responsiveness! The price is always fair and now I signed up for a Gold membership which has taken the need for me to call them for yearly maintenance. I am automatically on their schedule for May and November.My technician, Brian Evans, is THE BEST EVER! He is so personable, professional, kind, and helpful. He always reminds me how to clean the new fancy filter and the last time he came he even allowed me to take a video of him doing it so that when I need to refer to the video, I can. So kind of him.The first time he came to my home my nephew was there and was asking him all kinds of questions. Brian listened intently and answered all of Sam's questions. Brian was so patient and gracious! I always look forward to my visits with Brian because he always remembers our last exchanges and is always so helpful!
jessica deweerth
a month ago
We haves used standard heating multiple times now and they are responsive, prompt, thorough and patient with our dogs!
Michael Koski
4 weeks ago
The technician took his time to explain and point out actions that we can take and options we have moving forward. A good experience.
Had them out for boiler maintenance and check-up. They identified an issue with an aging valve that will need to be replaced in the future. Jerod and Chris were friendly informative and efficient. Will have them back for A/C maintenance in the spring.
Very good service. Friendly, knowledgeable and professional.,
Adele Murray
3 months ago
Casey was quick to show up, answered all of my questions knowledgeably, and had us good to go really efficiently.
Britteny Schalk
9 months ago
We used Standard Heating & Air Conditioning for the replacement of our 22 year old system in our home. We looked at several local vendors and were extremely happy with the responsiveness and assessment of our needs. We had Jude as our installer and he was very professional, arrived on time and was able to tell us exactly what was going to happen during the install. Work was completed within the day and once complete he reviewed everything with us and showed us how to change the new filters. The work that was completed looks very nicely completed and so far the system has been perfect. We have been very happy with our decision to go with Standard Heating & Air Conditioning and we would recommend that you check them out for your needs.
Andy Wilkowske
a week ago
We have been using Standard for years. The technicians are consistently knowledgeable, helpful, and friendly. Terrific customer service!
One of the best and most professional home service experiences I’ve ever had. They were on time, and finished early. They did amazing work, huge difference in air quality already. Cant recommend enough, awesome job well done.
Brian is AWESOME! Kudos to Brian! Excellent work, explanation, sold us a decent maintenance policy, clean, personable, very skilled and knowledgeable and confident. We will NEVER call another company!Thank you Standard for setting the bar high and maintaining great quality!Satisfied customers!
Thomas Laughlin
5 months ago
During the yearly checkups on furnace and AC, the technicians have always done a good job identifying and fixing emerging problems.
Exceptional service. Replaced furnace and ac in under 8 hours. Friendly professional techs kept us well informed throughout the process. Highly recommended.
Vyto Lazauskas
7 months ago
Standard Heating and Air Conditioning did a full system replacement in our home: furnace, A/C, Humidifier and hot water tank. The level of service and support from various trade people was pretty amazing. The primary installer was on site all day from 7:20am until 4:30pm. He made sure that all components were correctly and neatly installed. He seemed genuinely concerned that the job was correctly done. I will definitely be recommending Standard Heating and Air Conditioning. Thanks for a great install.
The new air conditioner is located directly below our bedroom and it seemed a bit loud. Jeremy came out and put a rubber gasket on it that reduced the volume.
I've been using them since owning my home, and as a first time home user they have be great! Very helpful in answering my questions, always on time, no hassle, friendly.
Marylin Talarico
3 weeks ago
I was able to schedule an appointment within a week of my call. Jason was courteous, listened to and addressed my concerns. He answered my questions and explained what he was doing.
Very professional team. Rob did a great job replacing a furnace.
Chris was on time, polite and knowledgeable. Fixed my furnace in no time!
Consistently a good experience! We’ve been working with Standard for 6+ years. Great service, amazing techs and super professional.
Lynnea Atlas-Ingebretson
2 years ago
I am very frustrated. They come highly recommended and other than one service call two years ago the last two times I have called the customer representative has done everything in their power to discourage me choosing them. I will not try again. Increased review after they saw this they offered to come out. They were responsive and professional. The person who came out didn't offer solutions just a need to look more. Another company came out and fixed two issues that made a huge difference in one hour.
Margaret Janssen
11 months ago
This was the first time my partner and I owned a home with a ductless A/C unit and just lived with semi functioning units for a full year before deciding to get them maintained.I was suprised and happy that from the moment I called Standard Heating and Cooling that we could get someone to come by within a week to clean our units and see if they needed any other maintenance.Nate (hope I remembered his name correctly!) came by and was kind enough to show me some basic maintenance things I could do for our units at home in between the annual cleanings our units would need to be running smoothly.We did need one unit deep cleaned, and Eric was incredibly friendly to us and our cats while being politely professional to show us what this unit looked like before and after the deep clean so we could see for ourselves the difference.All of our unit's now run with equal strength and it's so helpful for our sleep to have an efficiently running cool home in these last few days of summer.Thank you so much for your reliability, friendly nature, and sense of professionalism in helping folks like us learn about maintaining our ductless A/C unit!
It was time for our furnace tune up. Tasha was our tech and she did an AMAZING job. She is very knowledgeable and answered all of my questions. She was also very positive and friendly. I highly recommend!
I’ve been a customer for 9 years and would recommend standard to all my friends and neighbors!
Dan Hutchinson
3 weeks ago
All the techs are very personable, knowledgeable and genuinely care about making sure you understand what’s going on with your equipment.
Eric Schmitz & Travis Burk
a year ago
Had Tech. Chad out once in June 2021 when we first bought the home and the Inspector didn't do a proper inspection of the A/C. Chad knew our home and what needed a temporarily fix and fixed it.June 2022, Chad came again and knew what the problem was and fixed it! Installed a new Nest Thermostat and did a great job! May have been more expensive but, at least I knew it was done right!!! Will continue to use them for future issues.I love the 5 for $25.00 Drive! Great way to give back!
Joe Reininger
3 months ago
Deacon and Dylan were very prompt and professional. They thoroughly analyzed our AC system during our tuneup. Although the news wasn’t what we wanted to hear Deacon explained the overall need to explore replacing our Ac and furnace as a better option versus sinking money into a short term repair which may not provide the desired results. Both were friendly and approachable when responding to our questions and consistent with the service we have come to expect from Standard Heating and Air. Thanks Deacon and Dylan.Helen & Joe R.
Standard was great to work with when they installed my furnace a few years ago so I called on them for a pre-winter tuneup. Scheduling and communication about the appointment was flawless. Matt P was the technician. He was professional, friendly, knowledgeable and did a spectacular job. He explained the problem with an OLD whole house humidifier that was not working, and potential solutions. I trust these guys and will def call again for any heating/ac needs! It is nice to see someone who is enthusiastic about their job.Thanks again to Matt!
Stephen Gjertson
3 months ago
The person performing the installation was very friendly and did a complete and thorough job. He explained everything we needed to know concerning operation and maintenance and answered all of our questions. He left our home and yard completely clean.
Jonathan Alstad
9 months ago
Everything was very well explained, the sales rep was informative but not overly pushy. We chatted about options and after having fixed our furnace once (in an emergency), they offered a discounted price on a replacement when I decided to have it replaced a few weeks later to recoup the cost of the repair. They did a good job, it took less than one full day, and though the furnace had a small manufacturing glitch on the inside, they came back same day and fixed it in a matter of a couple minutes and it's been smooth sailing since.
The whole experience was wonderful. I called in the morning and they were able to send someone out the same day. Paul, the tech they sent out, was professional, super friendly, and explained the issue and repair in terms I could understand. It’s so great to have a repair/maintenance company I completely trust to do a great job at a fair price. I won’t ever be looking elsewhere for my furnace/AC needs. Thank you!
Shannon O'Halloran
a month ago
Everyone who worked on our AC installation was courteous and professional. I would highly recommend this company
James Swanson
a month ago
The technician(Connor) called and was able to arrive before the scheduled appointment time. He was thorough and able to make recommendations that will allow our aging system continue to perform well.
Colleen Tollefson
3 months ago
The folks from Standard Heating and Air Conditioning are who you hope for when being on a maintenance plan. They proactively reach out to schedule maintenance, they are timely and sensitive to keeping your house clean, they tell you if something is deteriorating and give you an idea of its life expectancy and importance. They have addressed safety concerns immediately by sending additional staff when my carbon monoxide levels were high. I trust and value them
Standard Heating and Air Conditioning is a great company if you are looking for a high quality services that is honest and affordable. Jason was our tech and he has done a great job with our AC and Furnace. Because of his professionalism, knowledge and most importantly honesty unlike other similar company we plan to stick with this company for many years to come. Thank you Standard Heating & Air Conditioning.
I had a Furnace Tune up. They were on time and very commutative of what issues my furnace may have and what they did. Thoroughly checked out safety and cleaned all the components of my furnace. Great service and value.
Lynn Choi Perrin
4 months ago
Had an unfortunately cold start to the day when our furnace didn’t work. Thankfully Standard Heating & Air Conditioning had an open morning appt. Jerad did a great job explaining the issue, provided a solution so we can be more regular in our preventative maintenance and called out a coming issue.
Julie Molloy
3 months ago
Excellent professional, knowledgeable & helpful technicians & customer service representatives. They are honest and on-time. Highly recommend.
Brigette Marty
a year ago
Fantastic service from Nate and Cody! Was able to quickly address the problem and work out options for a new AC system. The scheduling team was super helpful to make sure all of the work could be done in one afternoon and took great care to explain all that was being done. Never pushy and always friendly, they made the process easy. Can't recommend enough!
Peter Zeller
2 months ago
Competent, personable, found way to save me money on repair to get the most value.
Great experience.! Thomas went above & beyond service request by providing additional service (new line), resulting in better efficiency. Provided additional advice regarding cleaning & upgrading ducts / vents.
I first called Standard Heating and Air Conditioning 5 years ago and they performed some maintenance on my 22-year-old furnace. The technician was very knowledgeable and pleasant. We discussed the possibility of my old furnace failing during the winter and I decided to buy a new furnace and air conditioner. The units were installed 4 years ago and have functioned well ever since. Also, I have controlled my maintenance costs by joining Standard's Smart Club. For a small monthly fee, I am eligible for free periodic maintenance to ensure that my equipment will always function properly, and, as a club member, I go to the head of the line in case I might need emergency service. Yesterday, Ben arrived and performed my annual preventive maintenance service. It took an hour and he verified that I would have no problems during the next year. He did a great job. When friends ask for my recommendation, I always point to Standard Heating.
Joseph Erickson
8 years ago
I have been a Standard Heating Smart Plan subscriber for over 10 years. The staff have always been prompt and professional. Recently we have been served by professionals such as Deacon and are impressed with the service. My furnace and air conditioner are over 20 years old, but their staff have kept them in excellent working order long past most of my neighbors'. I highly recommend.
Eric Blomquist
4 months ago
Amonte came and did heating and AC systems checks as part of annual maintenence. He was courteous, professional, answered my questions and listened to my concerns. Everything checked out well.
Heat went out on Monday and was red tagged. Seth couldn't get to us to give us an estimate that night but wanted me to call after 2 other companies came over with their estimates. I called, he was able to give a ballpark estimate over the phone, squeezed me in amongst an already full morning on Tuesday, took measurements, was much more thorough than the other companies and was able to beat the other 2 estimates. New furnance installed on Friday before frigid temps begin over the weekend. Everything was done and cleaned up in half a day. Very happy with the entire process from sale to installation.
I ultimately didn't go with Standard due to my special circumstances but I would, without a doubt, come back to this company for any HVAC needs and will tell all my friends. Specifically Denise Godwin was amazing and professional. She was extremely thorough and made sure to recommend something that fits my needs, not their needs. Stellar communication and expertise hands down.
Maria Zivkovic
4 years ago
After many bad experiences with other heating & cooling companies this year, Standard Heating & Air Conditioning restored my trust in this industry. Very professional experience from making the appointment on the phone to having the technician come and diagnose the issue, and complete the repairs the same day. So happy with the experience and will definitely call them again in the future.
Standard comes every 6 months to inspect HVAC They call in advance when on.the way, are always friendly and professional. I have a clean filter on hand for them to.swap out during the inspectionKeeps us safe from last minute failures in the middle of winter or hot summer dsys
Brian Naegeli
6 months ago
Mike was fantastic to work with and helped solve our furnace issues! Mike and the Standard Heating team are responsive and great to work with!
Chad is the best! Knowledgeable, courteous, and professional. I would invite him into our home anytime.
Isaac Marsolek
5 months ago
I have been part of their smart club and have had great interactions with them. The techs have all been easy to work with and patience with my numerous questions. I don't really understand why my heater gets tuned in the spring and my AC in the fall, but they work great and that's the most important thing. I have had repairs caught as well that as a home owner I would have missed, so I like the security knowing it is unlikely my HVAC will fail when I need it most.
We really appreciate our technician! He is communicative (which is very important because we are deaf) and professional. All services from Standard are excellent!
The 2 men who came to check out my AC were friendly, professional, and informative.
Rachael Stepaniak
a month ago
Wonderful service and the kindest employees! From scheduling the service to the appointment itself, I was impressed with their service all around.Our AC went out mid summer and we were able to get a technician out the very next day. Seth was incredibly kind and informative. He took the time to explain everything, answer any and all questions I had and even took time to say hi to the dogs at the end :) We will definitely be repeat customers the next time we have an issue! Highly recommended!!
I've used Standard Heating for any repair work I've needed on my old furnace and AC. When they came to fix my 26 year old furnace this time, I needed a new one and they replaced both my furnace and AC. From working with Rick the sales guy to the crew that did the work led by Wes, and electrical from Spark, everything was professional and flawless. I hate when contractors don't respect your property and told Wes that when he showed up. They wore booties and laid runners on the hardwood and took care not to damage anything in their work. When the city inspector came, before he saw the installation, he asked me who did it. When I told him Standard, he said it was going to be an easy inspection. He said he had never written up Standard for any inspection he ever did on their work. When I showed the inspector who was formerly an installer the quote with applicable discounts and rebates, he told me that was a good price for what I got. I can't tell you about competitive costs, because I didn't get any. I trust this family owned business and it makes it easy when I have HVAC needs, I just call Standard Heating and Air Conditioning.
Obtained an appointment for a furnace repair visit within a day of calling. The technician, Greg, called when on his way and arrived at the early end of the window I had been promised. Performed the work in a timely manner and gave my furnace a good report. I've used Standard before and will use them again, should the need arise.
Paul Makousky
2 months ago
My technician Jason was very professional and willing to answer questions that I had. He told me he would be both inside and out doing his work. Before he was going to do some welding he told me that my smoke detector might go off but not to worry. I heard him finish and no alarm, but just as I said that to myself then the alarm went off. It only lasted for like one minute. Jason told me my new a-coil has a two year warranty. That extra year is because I am a member of the Smart Club.My thanks to Jason and to his brother Mike who did the diagnosis about two weeks ago.
I had Standard Heating and Air Conditioning out this week for an annual check on the system I purchased a year ago. The tech was COVID safe with mask and shoe covering, as well as professional and let me know what he was doing. Everything checked out AOK, as I knew it would. This is my second system from Standard (different house) with same great experience. I'm so happy I went with Standard again!
So far so good.Seems like they have tune-up technicians who perform the regular maintenance, who then escalate to another appointment for a service/repair technician to come out if there are any issues to address. It would certainly be more convenient if it could all get done in one visit, but it's not that big a deal. Maybe that's normal for the industry, I really have no idea. Systems is systems.Everyone's been easy to deal with, and Mitchell was exactly what I appreciate in a service tech. Pleasant and capable demeanor, clear communicator, and seemed to be interested in giving me the right information and recommendations, rather than bombarding me with irrelevant sales just for the sake of sales. This is the way.
maxwell smart
4 years ago
This is the second time Chad as provided service for me. He has always been outstanding. He explains every thing about what he is doing and is always courteous and polite. He enjoys his job and it shows. He speaks highly of Standard Heating and their customer service. I am a Smart Club member and I will always request him when I need service.Joe came out today instead of Chad to check my furnace. He climbed into the furnace and found 3 heat exchanger cracks and took pictures. Time to replace the furnace after 16 years.
Great service and quick response. Even tho there was an issue with the AC unit they installed, they went out of their way to make it right.
We needed a new furnace and were pressed for time, due to our house being sold and closing a week away. They came out and had it all scheduled and fixed within 3 days. The install was quick and clean.
Naomi Williamson
a year ago
Standard installed new heating and air conditioning systems in 2016 and we've been happy with the better energy efficiency and controls. Standard has been back twice a year since then for regular system checks and maintenance. This keeps our warranty current. They do a nice job of flagging any issues and helping us keep our system in great shape. Tasha and Brian were our most recent tech team. They did a short refresher on how to check on system performance through the digital controller. They were patient in answering our questions, clear and efficient all at the same time! Nice job! Thanks.
Adina Lebowitz
3 months ago
Replaced an 18 yr old A/C with a newer, more efficient one. Fast, friendly service, and reasonably priced. And I especially like that they RECYCLE everything!!!
Katie LaCoursiere
4 years ago
This company has excellent customer service! Not only was the scheduler over the phone friendly, she was very helpful and professional. Our repair man called exactly 30 minutes prior to arriving (which is what I was told he would do). He was very knowledgeable and thoroughly explained to me what the exact issue was. The whole experience was smooth and easy. I highly recommend this company to anyone who needs a repair or maintenance of any kind with their air conditioner/ heater. I look forward to using their services for maintenance throughout the year.
We returned from a vacation to find our furnace would not ignite. Standard allowed us direct contact with their technician, Elliot who was working the night shift. Elliot was on site within 2 hours, and we could not be more pleased his work. He communicated beautifully, was extreemly knowledgeable, and most efficient.This was our first experience with Standard. This experience has caused us to replaced our former provider - we are now preferred members of Standard's Smart Club.We have now had two additional outstanding experiences with two other Standard technicians as part of our Smart Club membership. 5 stars.
Becky Groseth
a month ago
In Fall 2022, I had them come out for annual furnace tune-up. For just a little more money I was able to partake in the Smart Club Membership which also included an AC tuneup in the Spring (among other benefits). When they came for that, my 33-year-old system was ready to be replaced so someone else came out the same day to give an estimate. Cody was friendly, courteous, and not a high-pressure salesman. (AND he fosters dogs!) He listened to what my wants/needs were and provided a very reasonable estimate for a new system. Installation happened the next week. I highly recommend them! (They installed my furnace back in about 2006.)
Jason was pleasant and explained everything well. Went thru an instructional for the new thermostat doing a thorough job.
Joyce Traver
6 months ago
Chris made a special call to answer our questions about a newly installed Aprilaire humidifier. Great experience! Chris was helpful, professional, courteous.
Usual excellent service doing an annual furnace inspection by Casey . He informed me about a potential problem with the furnace secondary heat exchanger. Informed me it was not urgent but warranted monitoring. He gave me three options for addressing the problem when and if it needed attention, including that money was available from a lawsuit settlement trust that would lower my costs. Very knowledgeable, very understandable explanations. Casey also provided information on a thermostat option I had asked about.Ive used Standard for over 20 years and have always gotten excellent knowledgeable and courteous service.
Quickly figured out what was wrong with my furnace, offered me several options which I ended up signing up for the yearly maintenance plan because a standard cleaning was what I needed. No pressure from the tech, great communication. Would recommend.
Top notch. Brian was a great serviceman. I will be using their services going forward.
My AC broke over the holiday weekend. I was able to call Standard Heating and they were able to squeeze me in first thing Monday. Chris, my technician was professional and prompt. He repaired the unit and made sure to test it was working properly before wrapping up. Super happy with their service.
Maureen DeMars
3 years ago
Right from the first call with Mel, she was warm, friendly, informative and helpful! Great first impression and then I was introduced to Matt who cleaned my furnace, another fantastic experience! He did a great job and answered my many questions! I have already told my Neighbors they get two thumbs up from me!
Shawn Pederson
2 months ago
As always, great service from Standard Heating. Jake was very friendly and professional.
Making Standard Heating & Air Conditioning the company for all my home's heating and cooling needs is hands down one of the best decisions I've made for the continued care of my home. Literally every person I've worked with has been incredibly friendly, polite, and knowledgeable, and I rest easy knowing that if anything happens to my home's furnace or air conditioner, it will be fixed correctly and for a fair price.
Both gentleman were professional, (Grant and his partner) attentive to cleanliness inside the home, explained what they would be doing, installed a new filter for system, washed AC outside and put everything back where it was to start with. Signed up for Smart Club, good experience and highly recommend both guys!
I called Standard when my 19 yr old furnace went out. They were so helpful, and even walked me through a few steps before sending someone out. The tech, Greg, was there within an hour and did a great job of explaining everything furnace to me. The price was very reasonable, under $300 for a repair. (It was even less after I got a discount signing up for the maintenance plan, which is cheaper than the one Centerpoint offers.) Would definitely recommend.
Jo Anne Anderson
2 months ago
Seth was very easy to talk to and provided a very detailed reason for the air conditioner fan only working.
Just had Standard install three minisplits at my home and we're very happy with them! Communication was clear and good throughout the whole process. The installation was straightforward and we're happy with our units and the financing options that Standard provides.
Karin Cebulla
3 months ago
KC and Jacob gave our furnace and air conditioning unit a solid inspection, explained why each are failing, and our options to repair or replace. They explained things very clearly and had taken pictures so I could see what they had seen in their inspection. They were knowledgeable and courteous, used language I could understand, and offered to answer questions now or after they left. Very impressed!
Had new A/C installed by Jude. Did a great job. New parts fit tight. Protected my floors. Before leaving explained in detail the work involved in the installation
In my experience it’s hard these days to find people who really care about their customers. The technician who has supported my complex boiler implementation and my ac over the last few years is a real star! I feel confident that my systems are in good hands!
Nancy Kersten
10 months ago
I have been a customer of Standard heating for years. Always very professional & I give them. 5 star for excellence no matter what the job!
We did proactive replacement of HVAC system, so had the time to get 4 different companies to quote. Standard has been our maintenance folks of choice, and also came up tops on the quote to replace our system. Casey was professional in the quoting process and gave us a great deal in the end, beating out the other 4. Michael did a phenomenal job at installation, a man who prides himself in his job and what he does. Overall, the people in this business make it the reason why continue to do business with them, as they are all genuinely nice people, they are kind and they respect us and our home . Price and quality of install was deciding factor, which they did a top job of. What more could you ask for? Oh yes, great working HVAC ... they did that too! 5/5 would recommend
I had a gas lone that required capping off. Nathan arrived and quickly was able to find the valve and give us different options. He worked quickly and was very knowledgeable. Will definitely call them for future jobs and recommend them to family and friends!
Cristof Traudes
4 months ago
Quick and easy to schedule. Friendly service. Unlike other heating/air repair companies in the region, they took care of the problem in a fair way without aggressively working to upsell.
Therese Chlebeck
3 months ago
The technician, Nate, was a great communicator, with a great attitude. He worked efficiently, and was very professional. Great service.
I have been really impressed Standard since I purchased my new furnace and A/C from them. Yesterday’s experience fell short of the usual high quality service.The technician missed the four hour service window and didn’t call. I called to see if he/she (I appreciate they are diverse in their trained techs) were still coming and dispatch said yes. The technician left me a voicemail asking if I’d still like him to come out past the appointment window.Once he arrived, he was pleasant and professional, but didn’t do the simple things I had come to expect with Standard. For example, didn’t bring the old filters with him to dispose of, but left them for me to do.I would definitely refer Standard for a new system and maintenance. This visit just fell short.
Derek Sjostrom
2 years ago
They showed up, found the problem very quickly, replaced the part, and $200 later the AC was back in action! This is the 2nd time we've had Standard at our house. They were very friendly, punctual and professional both times. They have never tried to push buying new AC/Furnace units like some other companies have. Would highly recommend this company!
Excellent product lines, great technicians, worry free maintenance plans, excellent availability for scheduling and emergency needs. Always have been ready if and when I need them
Ryan Melling
5 months ago
Timely and responsive. Worked with me in finding a repair we felt comfortable with.
Annie Tuttila
3 months ago
After receiving several estimates on a new a/c unit, we decided to go with Standard Heating & Air Conditioning. Seth took the time to measure out the actual square footage of our townhouse and ask us what our expectations were for a new air conditioner. Seth gave us several options for payments and our dog loved him :)Within a couple of days Jude installed our new a/c unit and thermostat. Everything was professionally installed and the old unit taken away. Inspection passed with flying colors.
We have been customers for 15 years and are current members of the Smart Club. The last tune-up was performed by Jake and he is very friendly and professional. I have never felt pressured into buying something we don't need by Standard Heating and feel they practice their business with integrity.
Carlos Urreta
2 years ago
The good:- Professional, knowledgeable, on time, calls ahead, kind, and probably can do really high quality workThe bad:- They refused to provide a breakdown of parts and labor to the home warranty company. I had to choose another company simply for this reason. Not being able to provide a breakdown is (often in my opinion) obfuscation against the customer. I understand that flat rate can be good if agreed upon, and for larger projects it makes more sense, but for one motor replacement?- They were going to replace the whole motor damper unit and install for $590. Turns out it's just the little motor (common part) inside that needs replacement. That part is about $100 or so, so I can see why they were trying to make things opaque.I don't doubt they could rock most repairs. They were really nice and cared about Covid precautions. I appreciate that.However, the immovable flat rate coupled with an inflated price is the reason I deducted 2 stars for my review.edit: Initial review was for 2 stars, upped to 3 and changed my sentiment around flat rate being bad in all cases to company not being able to provide an alternative for this instance where materials and time was clearer.
Jason Johnson
4 months ago
Received good service and advice during all my service calls
Our most recent interaction with HVAC personnel from Standard was very satisfactory. Our dog is always distrustful of strangers, but Connor made friends with her immediately, which made for a very calm visit. Everything has been fine, and Connor confirmed that all was working well - always good news to hear.
Eric did a much more thorough job than the previous tech did four years ago. He explained everything he was doing and encouraged me to stick round to see the whole job. The smart Plan is not promoted well on website so he told me about it and i signed up for the price cut on both furnace and A/C tune-ups. Angie's List was right once again! A+
Jordan Wiese
2 months ago
I couldn't be more pleased with their service. Ryan is so very professional and funny to boot. We are Stadard loyalists at this point. Thanks very much Standard!
Peder Schweigert
a week ago
I started using Standard a few years ago for preventative maintenance, and have always had great experiences. When we were expecting a baby, I shopped around for a new AC unit and Standard was not only a great price, but they were the most professional. I will talk your ear off if you ever ask for an HVAC contractor recommendation, consider yourself warned. Standard is the best!
Nice guys, smooth problem solvers — we’re very happy.
Ryan Keohane
4 months ago
Realized our A/C was not working when firing it up for the first time this year. Chad came out to determine the problem, and found that out A/C condenser was wired incorrectly. Chad was very knowledgeable and I appreciated that he took the time to explain what was going on. He also took extra time to answer all my questions. Thanks Chad!This is also the second time I’ve used Standard Heating & Air Conditioning. I had a great experience working with Casey for a furnace installation this past winter. He was extremely helpful throughout the entire process. He even got in touch with me when I had this most recent A/C issue.I am very happy with my decision to use Standard Heating & Air Conditioning and would recommend them to anyone.
George G. Eck
3 weeks ago
Pete did a great job checking out our cooling system. He washed the outside unit and gave me a few tips about the control system. I am now off to buy a new filter. Nice work Pete ( a good guy too).
Heat went out overnight. Called after hours line at 4:14 am. Was quoted a $200 service fee for on call emergency service. Received a call after 7am telling me it was no longer outside of business hours, so no emergency/on call service would be performed. But they could send someone out TOMORROW.Nice people on the phone, but horrible service when someone is without heat and was told someone would be out. It’s supposed to be-5 overnight!
Ryan and Seth came out to clean the ducts in my rental home. I am pleased with absolutely every aspect of my experience. They took the time to make sure the job was done right, exercised care to avoid damage, and communicated clearly and freely. The very picture of professionalism. Thank you!
I have used Standard Heating and Air conditioning for years. Regular checkups of heat and air conditioning has helped avoid any major issues. Technicians are always friendly and professional.
Jamie Engelbretson
3 years ago
Beyond grateful for Standard Heating and Cooling. My furnace is running slow. I initially called Center Point and was facing a long wait and hefty bill. I then called Standard Heating to learn my furnace was still under a warranty and they sent a team member out that day! The gentleman arrived and determined a blower motor issue. He was fast, efficient and extremely professional. Less than a week later, my part arrived and they are coming out to replace it.Nick came back, fixed a whistle noise he was concerned about, WITHOUT my acknowledgement.Nick - thank you!!!As a veteran with tinnitus and PTSD, it’s imperative my home environment is my solitude.Endlessly grateful!!!Business quality = 110%Customer service = 110%Beyond Grateful!
Nathan was amazing! He came in and quickly diagnosed the issue and had it fixed in no time. Not only that he was so kind and personable to my husband and I. Explaining what went wrong and what needed attention. I can’t say enough great things about him. Standard is lucky to have an employee like him!The only issue we had was that it took a whole week from the time I called for someone to get out to fix it. It was a super hot week and I was surprised that the quickest appointment was 7 days out. But it’s fixed and running great!
Aaron Hodge Silver
6 months ago
They are professional and responsive, a pleasure to work with. Not cheap, but what good things are, these days?
Katherine Johnson
4 years ago
Best experience I’ve had with any home repair company. Every single person I dealt with was kind and professional. Their salesperson, Denise, went above and beyond to help me deal with an awful home warranty company. They were all helpful and went above and beyond. I recommend them without hesitation and will definitely tell my friends and family to use them. Reasonably-priced, top quality work installing a new furnace and a/c. They were also quick to respond. Completely top-notch!
Seth Swanlund
2 weeks ago
Technician was very knowledgeable and took time to address all of my questions in detail.
Excellent workmanship and quality from the Standard team. Our service technician, Greg, walked me through everything he was doing and why my system failed. Highly knowledgeable and knew almost immediately where he should check for the source of the problem. He also was able to help me seal up a section of our vent that was leaking air - free of charge. We’ve used Standard multiple times for services and have no reason to switch.
they have been very good working to get the humidifier working correctly. Would use them in the future.
Richard Arntson
3 months ago
Greg replaced the capacitor on our air conditioning unit that we purchased from Standard Heating & Air five years ago. They waived the service charge! We are thrilled to have it working great again!
Furnace blower motor broke mid-January. Paid enormous price to have a different motor installed (around $1800), with only a 1 month warranty. At the time I failed to ask if it was a new or used or reconditioned motor. I had called around 8am and tech came out around 1:00. He seemed professional, knowledgable, and friendly, and fixed the furnace same day we called. We really regret not getting a 2nd opinion (for an $1800 fix) and 1 month warranty (!). but I have a tendency to trust a company that's been in business for a long time. Paid the price. Our furnace is 13 years old. Time to shop around for a different repair company.
Both the sales and installation experience were friendly and efficient. Rick, our salesperson, was very informative and explained all the options we could look at. He also asked us about how we use our current system so he had better information to make a recommendation. Cody our installer was also informative about our new system and spent time showing us what maintenance we needed to be aware of. All in Al a thoroughly satisfying experience.
Job well done. Job was very knowledgeable and professional. He explained everything really well. Our air feels better and less stuffy. Would recommend. We got exactly what we expected. Great job!
Seth and Ryan from Standard Heating and AC were on time, did quality work, cleaned up when they were done and answered all my questions. The pricing was as promised.I'm a long time customer and have come to expect quality fair service. Today did not disappoint.
Annette Sandler
a year ago
The technician was on time, professional, and he did a grate job. Jude(our technician) was friendly and respectful. I have already recommended you to a friend.
We are enrolled in the Smart Club with Standard Heating and Air Conditioning and get bi-annual check-ups on our furnace & AC. Brian E came out to our house this evening - he's very knowledgeable about our furnace and humidifier. Gave us advice but didn't try to sell us on anything. Highly recommend.
Peter Bergman
3 years ago
Had Standard Heating & Air install a new furnace and A/C unit last year. They were on time, quick, professional and great people to work with. They just came out for a yearly tune up of both units and once again they were on time, professional and the service worker was very knowledgable and an all around great guy. Would strongly recommend this company.
When our air conditioning went out I called Standard. A serviceman came out and diagnosed the problem. The system needed replacing. A salesman came out and gave a detailed estimate. He knew my financial status and gave me every available discount. The installer came and did an excellent job overcoming a few challenges. I couldn't be happier with the service, equipment and price.
John Langlais
2 months ago
I hired Standard Heating & Air Conditioning to do a spring A/C tune up as oart of my annual maintenance program. They were quick to respond, called me before they arrived and were on time. Ross did the work and was polite, courteous and thorough. Hewas quick with his work and very neat. He thoroughly explained what he would be doing and also provided me with feedback when he completed the job. I am very pleased that I called Standard Heating & Air Conditioning and I look forward to having them attend to my heating and air conditioning needs in the future.
Debra Perry, REALTOR
3 years ago
Standard Heating & Air installed our furnace a few years ago and has been providing maintenance service ever since. Every person with whom I've interacted has been responsive and knowledgeable. They always arrive on time, perform thorough maintenance and answers questions. A special shout out to TJ who came out for routine maintenance yesterday and was friendly and helpful.
I am always pleased with the promptness, efficiency and service from Standard Heating & Air Conditioning. They installed my furnace/air conditioner 6 years ago, and I have them out for maintenance twice a year. I appreciate the reminders that keep my system running well.
Conrad Naegele
4 years ago
As usual, the check up on our furnace was performed in a thorough and professional manner. We have been Standard customers for many years and are always satisfied with the results - whether purchasing a new product or service on an existing one. Ryan did a great job and we were very satisfied with the furnace check up.
Every apart of this was an easy process. I called and the phone was answered immediately. I wasn’t put on hold or transferred 10 times to set up an appointment. Summer, who scheduled my appointment was very friendly and pleasant to work with in scheduling my appointment. She worked around my schedule which was wonderful and a pleasant change from other companies. Brian, our service technition was on time, courteous and efficient. He greeted our dog, pleasant to the kids and even put on booties to protect our flooring! He serviced our furnace and didn’t try to up sell us any other products or services. I didn’t have any coupons so they gave me one- which brought their service to under $125. They are the only heating company I will use- I am a client for life!
Justin Hossle
4 months ago
Jerad came out on the weekend to help us out with a non functioning furnace. He was kind, personable and fixed the problem in no time! With service like that, paying the weekend rate is less painful!
I had Standard Heating & Air Conditioning come to my home to perform the annual service/check-up on my heating/cooling system.Matt, the service technician, was very professional yet friendly. He was familiar the manufacturer of my furnace, completed the annual maintenance, and had several suggestions on how to improve the efficiency and service life of my furnace/air-conditioning system. He also cleaned and survived the humidifier.I recommend Standard Heating & Air Conditioning, and I will use them again.
Another wonderful service call with Chad...a familiar, friendly tech who took to the task with honesty and integrity, with no unnecessary sales pitches about unrelated things. Chad was also early, giving a call ahead of time to confirm. We highly recommend Standard Heating and Air Conditioning!
Rebecca Miniscalco
3 months ago
Had our boiler serviced this morning, needed a lot of cleaning! He also found a couple parts not quite doing their job just right, and let me know it wasn't urgent to repair, but at least now I know about those things for whenever we are ready to do the work. Tech was on time and completed the work in a timely manner. We signed up for the annual tune up because we were very pleased with the experience!
Wayne Ratzlaff
a week ago
Our experience with Standard Heating has been positive. Their service tech team provides prompt service and have been informative.
Had AC issues. Our technician, Seth, was great. Thoroughly explained all options, gave us his professional opinion but did not try to sell us on any one particular or a more expensive service or replacement (which seems to be common with a lot of other companies); very polite and seemed completely honest and trustworthy.Would def recommend Standard if all their techs are like Seth. The dogs even liked him!
Casey Jo was very pleasant, thorough and informative. Our experiences with Standard have always been top-notch.
Speaker Conf2020
a month ago
Everything about Standard Heating & Air is amazing, from Denise the sales person, to Kevin who was the lead on our install, the to maintenance, to the service call we just placed. They all have been super knowledgable and friendly.
Tamara Gentry
3 years ago
Our maintenance on furnace by Mike was thorough and complete. So glad we signed up for their maintenace program to make sure we're always running optimally. Mike did a GREAT Job.Also explained the need to replace the UV bulb every 2 years. Once replaced, our home felt and smelled so much cleaner. We need that especially with allergy and sinus problems.We have only the best reviews for the sales, service and office team at Standard Heating & Air Conditioning. Great company that stands behind the equipment and service. We continue to highly recommend them to our neighbors and friends.
Ann Sandgren
6 months ago
Highly satisfied as usual because of well trained service staff. Brian has good expertise, explained things well and provided good counsel for our seasonal tasks in a friendly manner. We are very grateful for such professionals as Brian who we consistently encounter for our six month system maintenance.
Jerad was courteous, knowledgeable, and professional. He quickly diagnosed the problem, and offered a range of solutions with cost estimates. I appreciated his thorough explanations to all of my questions, and the fact that he covered his work boots without even being asked! Would absolutely recommend.
Excellent customer service. My AC unit needed a full replacement and these guys took care of me quickly, professionally, and honestly. Thank you!
Paul Spreitzer
7 years ago
Kyle did an excellent job explaining what kind of furnace we needed and how it was going to fit in our existing (tight) space. He was extremely thorough, and showed us all of the options and programs they had going without doing a sales job on us. We were very pleased with the process, the communication, and the efficient installation job. Highly recommended!
Karen Chelgren
2 months ago
Great service , knowledgable friendly technicians who don't seil you snake oil like others in the business.
Erika Prestwich
3 years ago
Our new house had a 40 year old furnace and no air conditioning. We got several quotes for a new furnace and the addition of central air, and not only was Standard Heating & Air Conditioning the lowest price (by $2500!!), but also their rep, Seth, impressed us the most with his friendly demeanor, his ability to educate us without being condescending, and his clear interest in only selling us what we needed, and he didn’t try any high pressure sales tactics nor did he push any unnecessary upgrades on us. The installation was timely and flawless, and they updated us all day on their progress. We couldn’t be more pleased with them, and will absolutely use them for years to come.
They were terrific! Nate called and said he would be here by11:30 pm. And he was. He was friendly and informative, took enough time to do a great job and seemed to know exactly what was the problem and how to fix it. I was very excited & impressed. Nate was the best !
Katharine Wood
11 months ago
I've been very happy with the service both times I called them in the last year. They are prompt, friendly, and take the time to answer questions. Both technicians - Greg and Jared were great.
Chad was our service technician and was very professional, knowledgeable and explained his findings in detail. He is also part dog whisperer.
Tyler Dunleavy
a month ago
Matt from Standard Heating & Air came out to re-level our condenser unit that had sunken in over the years. He was on time, thorough in his work, and made sure I was also comfortable with the result before leaving. Top-tier customer service. Thank you, Matt!
Jordan Kleinschmidt
3 months ago
I am a member of their yearly maintenance group and I have found them to be hugely helpful every year when someone comes out, they are always on time and professional as well as take time to answer my questions and help me understand my system.
Lisa Aronson
11 months ago
I wanted to thank Ryan for his professionalism and honesty. He took the time to talk me through our situation, options and what they could and could not do. Very patient with ALL my questions ( even though it was late on a Friday afternoon). His service was a refreshing experience and we look forward to working with him and Standard in the future for our HVAC needs. Thanks again, Ryan!
Standard really helped me out as a new homeowner. I learned a little more about the ins and outs of properly maintaining my AC and even got a few tips on how to save on my electrical bill.
My tune-up service went very smoothly! Eric was on time and went out of his way to be helpful!! He even took the time to pet my cats. I highly recommend Standard Heating!!
Jennifer Stallman
6 months ago
Standard Heating and Air is always on time and up front about our maintenance and what we might need in the future. Highly recommend.
kathryn siegle
2 months ago
Jake did everything right today! Nice, polite, left everything as he found it or better. Couldn’t have asked for anything more. Thank you Jake!
Gerise Thompson
4 years ago
Weston came to our home to fix our AC unit which, of course, went out on the hottest day of September. He was efficient, friendly and knowledgeable. He did an excellent job of explaining what the problem was, how he intended to fix it and gave me updates as the service call progressed. He even noted another possible issue and brought it to my attention. I give Standard Heating & Air Conditioning an A+.
Tom McElligott
a year ago
Casey from Standard Heating and Air Conditioning arrived on time to check our heating system prior to Winter. He was knowledgeable, courteous, bright, highly presentable and thoroughly professional. We were very impressed by him.
Made an appointment online for Furnace tune up, response from Company rep. within 24 hrs. Scheduled a technician within a week of request. Technician arrived and performed checkup, informed us about status, replaced a part and suggested an air conditioning tune up in spring. Very good experience with this professional heating service. I would recommend Standard Heating for your HVAC service and maintenance
The technician was professional, efficient and courteous. He demonstrated and explained how to change and set the thermostat.
Casey and Brian performed the annual furnace inspection and did a great job. They identified a problem with the way our furnace's humidifier system was installed (done by a different HVAC company) and found a simple solution to remedy the problem. Very much appreciate their professionalism and prompt service.
Louis Thompson
a year ago
On 8-11-22 tech Casey Jo came to do an annual inspection on the furnace and AC that Standard installed 2 years ago. Pleasant good knowledge and did s fantastic job while here. Great job Casey Jo and always great working with Standard Heating and ACI hired Standard to do the duct cleaning ahead of a new furnace install that Standard will be doing. The duct cleaning was done by Jon and he was very particular regarding getting them clean so there was no dust. This house is 106 years old do duct work can be interesting. Jon took before and after photos and the difference was amazing. Toward the end Ryan came to help with the finishing touches and the dryer vent cleaning as well. Professional, took care while on the property and kept me informed. Was nice to have professions I could trust while I worked in my home office.Great job Standard you will have my recommendationsInstallation update. I purchased new AC, Furnace and water heater storage tank from Seth Roe. I came to your company because of Mel Roe. The installation took place today. Mesha awesome installer clean professional job on the venting and installation. Rob H with venting and gas line clean nice job and looks great. Spark electric was here and the electrician with Spark was friendly and beautiful job with what he had done including the thermostat. And Norblom plumbing with the water heater. The plumber remembered the house from 7.5 years ago and work he had done here when I first bought. I am so impressed with Standard and you will be recommended by me.Thank youLouis
My mom has a condo that requires a furnace and AC checkup annually. She has a second home in Florida so i often am the contact for HVAC checkups for the condo. We chose Standard and they are nice to work with. This morning Peter showed up promptly at 9am for this year's AC check. I have never had any issues with them. Even when a part is needed, humidifier filter for example, the cost to replace is reasonable.
Scott Anderson
3 months ago
Love Standard Heating and Cooling. They keep everything running in tip top shape. Always very professional and on time.
Courtney Gehl
2 months ago
We’ve been a part of the Smart club for 5 years now and have enjoyed each technician we’ve had. Today we had Sam come out to our house for our yearly a/c tuneup. He was very professional, kind, and personable.Highly recommend Standard Heating & Air, and their Smart club membership!
I hired Standard Heating and AC to replace my furnace and AC in 2020. I liked the professional and kind service at the time of sale and installation, 11 year warranty, was pleased with the installation work, and even the service trip they performed three years after install (after the furnace tripped an over-heat code). The overall cost was a little more than other companies I checked into, but the service and warranty resulted in peace of mind and working equipment which I believe makes up for it by far. There was no cost for the service appointment. Happy customer.
I had a new furnace installed and my duct system cleaned after a remodeling project. All employees were professional, friendly, knowledgeable & maintained Covid-19 precautions at all times.Jon & Ryan were outstanding, informative & thorough when cleaning my HVAC duct systems! Thanks to all for a job well done!!
Standard Heating and Air has been responsive and professional at all times. The last project brought us more considerate, competent, and professional technicians. Job done quickly and space was left clean and orderly. An excellent company!
Rob just left after changing out our central A/C unit. Absolutely on time, good communication and good product that was a lower estimate than the other 2 we sought. Never fun to have to get a new air conditioner… but this was as good as it gets! 100% recommend. Thanks Rob!
Member of the Smart Club for both my home and my rental. They are always helpful in catching things before systems fail and an emergency call is needed.
Consuelo Watko
2 months ago
Sam was our technician for our second appt with Standard Heating. He arrived on time to service the HVAC system (first appt was for duct cleaning). He explained not only the problems, but also the things he found to be working properly. He gave several options on how to remedy our situation, which was nice considering most of our experiences with other businesses just want more money. Sam answered all of our questions with patience. We will be using them again and we highly recommend them as well!
Called St. Paul Standard Heating and Air at 7am with a cold house. (Furnace not working). They were here by 8am. Problem was diagnosed quickly and best of all, they had the parts on their truck to fix it. Nice guys and very courteous. They even put on shoe covers! We've used Standard for years and we've always been happy with their service! 5 stars!
Ty was very thorough for this a/c tune-up. Cleaned everything, made numerous measurements and replaced a few worn out parts. Did not cost me anything since I belong to the Smart Club. He was also personable and I liked him. Definitely knew what he was doing.
Margaret Blenkush
a week ago
The technicians are friendly and competent. They explain their work and are efficient. I woould reccomend their services.
Doug Anderson
2 months ago
They got me scheduled on the same day. My AC went out. Seth was on time and extremely polite and professional and got the job done quickly. Great work.
Bobbi Dorothy
4 weeks ago
Timely response to replace dead air conditioner with new one during heat wave. Installer was very helpful, professional and thorough. Disappointed in sales advisor’s neglect in informing me of line set options at sales call, causing no option but using old, unwarrantied line set at installation, which may not have been my choice had I had opportunity to weigh options. Hoping this doesn’t cause problems down the line.
Larae Schnacky
2 months ago
I am on the maintenance program for both my air conditioner and my furnace i had a tune up done on my air conditioner today and he cleaned out the air conditioner from a lot of cottonwood today..
I have been with this company for 18 years. Their service of my A/C and furnace over the years has been flawless. We just had a new furnace installed and the furnace salesman was well informed. The installation of our new furnace was accomplished in a timely manner and the install employees were courteous and cleaned up the area thoroughly!
As always, Standard Heating and Air was punctual, friendly, professional, and knowledgeable. Ty was perfect and very thorough in his communication and very courteous. Well done and thank you!
I scheduled a furnace maintenance appointment and was pleased with the two technicians (Eric and ?). They were friendly and helped explain my system and how it functions. They also went over the kind of maintenance they were doing and why they were doing it. Price was similar to other companies online for furnace maintenance. Overall I had a good experience and I would recommend Standard Heating to other individuals.
Always great service with these folks. They just hire good people who are competent techs. Always helpful, on time, answer my questions and go above and beyond.
Josh was fantastic. Explained everything he was doing, thorough work. Very professional and respectful of the home.
Ellen Timmers
2 years ago
Our a/c went out and we had Standard out to diagnose. The tech that came out was beyond courteous and professional and was up front with us that our system could not be repaired (it was over 30 years old) and would need replacement. We had the sales guy out a week later to get us a quote and he was also friendly and professional but tried to up-charge us for a new thermostat (the company went with replaced ours with a new smart thermostat for free) and the replacement would take over 2 weeks. We ended up going with a different company as Standard came out to be almost 2K more for replacement. They also give discounts for Yelp/Angies List reviews so keep that in mind when review shopping. The service was great but pricing was well beyond other companies for less.
I subscribed to their service in 2018 and have been happy ever since. Through covid, everything. They've installed my thermostat, showed up at a moment's notice when a part was knocked off the ac during one summer, made sure I get my twice a year checkups on my older furnace and air conditioner even when Apple decides to give me random personal time and shuts off all my notifications, taught me how to care for my furnace system and were totally compassionate when I was so cautious about covid.They're serious about clean and have always worn booties before entering my home and still wear masks if we request it. Now I know why. I had no idea that they did duct cleaning until today's furnace checkup and we ended up talking about air quality. Everyone who works for them has been super knowledgeable and super nice. Shout out to Connor and Jon for today's visit! Thank you!
Theresa McPartlin
3 weeks ago
My experience with Standard Heating was amazing. I called on a Sunday, when my air conditioner died, and the operator was attentive and eager to find a quick appointment to solve my dilemma. She was personable and caring. That pattern was repeated over and over, by Mel the customer service rep I spoke to on Monday, by Seth the Sales Rep who came on Monday to discuss my best options for replacement, and by Tova and Josh the installers who came on Thursday and put me back in cool living. Not only the products and the skill of the personnel, but their attitude toward customers and their work is what you get for your dollars.I would go no where else for HCAV products and service.
The service was excellent, and all was explained well. There was no issue in me watching the furnace check, which I appreciate. I like to know what a service tune-up looks like, and get tips for good maintenance. I thought the package program a real deal compared to Xcel and Centre Point
Standard Heating and AC was recommended to us by a friend. We received 3 bids, and they were competitive. Their rep came to the house and walked through the installation process with us, showed us several options, and immediately had a bid. The process was outstanding and incredibly friendly and professional. From there, the staff scheduled everything and installation was flawless. Even a plumber friend of ours commented on the furnace installation. Their installers Standard Heating and AC staff and not contractors, which is amazing. They are definitely like artists. We couldn't be happier with our new furnace and AC. Thank you!
Benjamin Bjorklund
2 weeks ago
Standard heating and air is professional from start to finish. I highly recommend their annual maintenance program.
Thanks for keeping me at 68 year round.
Casey came over to do the annual maintenance on our furnace, in preparation for the Winter. He was prompt, polite, and communicated well about issues he uncovered. The lady who came over to work on our air conditioner maintenance earlier in the year was also very professional and a good communicator. I really like working with these people. They have always provided good service. But it seems like in the recent times the technicians are even better about customer relationships, wearing masks, putting booties on their feet, and just generally being nice to have around.We have an annual maintenance plan with them so they always make sure our furnaces and air conditioners are in good working order, filters are changed, and we get discounts if repairs are needed.
Joan Patterson
4 months ago
Kevin was prompt, knowledgeable and extremely courrteous. I appreciated the efficiency of getting my furnace repaired.
The technician was thorough and professional, explained details of the work performed.
Christopher Schmitz
5 years ago
Standard has always been quick to respond to my heating and cooling needs. I've had A/C break down in the middle of summer and they are quick to come out and also reasonably priced for repair. Now I have the annual check up plan where they come out and do a checkup each season. Very helpful and informative. The technicians are always incredibly friendly.
Professional and on time, the servicer called ahead and then arrived at exactly the time he said. Honest work, serviced our A/C repaired our system in less than an hour and gave advice for the future maintenance.
derrickd University of Minnesota
5 months ago
Great service. I e-mailed an inquiry in about my furnace troubles around 1 PM and it was back up and running before 5 PM. They called me promptly and had 2 openings for a same-day service call. Seth called ahead and arrived in the window. He cleaned the flame sensor and the furnace is back up and running again. Good notes on the Tune up form; payment was easy. I'll call Standard Heating and Air Conditioning again the next time I need service. Reasonable price too!
Debora Drower
2 weeks ago
These guys are awesome. I've been using them for years. With the Smart Club™ Membership they remind me when it's time for my appliance check up. I love that.
The tech was very nice, did a professional job, and answered all my questions.
Christine Retkwa
4 years ago
I love Standard! From the time taken to talk with me about my furnace problems, to finding solutions to the lack of airflow in my house, to hearing the importance of quality and durability to me, I feel that my needs have been met. Their service program is great and I just had my annual service - with a very knowledgeable and friendly technician who answered all my questions.
Don Ostenson
6 months ago
Ross was very professional courteous. He explained what he was doing step by step. The furnace funs like new now.
We had Standard Heating and Air Conditioning come out to check a furnace problem several years ago on a furnace that one of biggest local HVAC companies had installed 11 years ago. Several problems were identified that were corrected. One was improper venting and the second was a gas fitting which had been installed incorrectly. We have had them come out twice a year since that first visit. The quality of the staff is outstanding. Their pricing is fair and I trust their recommendations.
Chris was the best! Friendly, helpful and very knowledgeable, he was able to help us with our cooling issues in our older 1880’s home. I would absolutely use Standard Heating again. Highly recommend!
I’ve always gotten good service from Standard Heating & Cooling, which is why I signed up for their annual heating/cooling maintenance plan. Every technician I’ve dealt with was courteous, knowledgeable, and thorough in both inspections and maintenance. Personally I’d rather be proactive and pay to prevent problems before they happen, and I’m happy with their work.
Great service. Amonte was the technician. Overall a great experience.
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