Description
When you need an emergency plumber near me in Brooklyn Park MN or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
SERVICES
Faucet installation, Faucet repair, Plumbing leak detection, Plumbing pipe repair, Shower installation, Toilet installation, Toilet repair, Water heater installation, Drain cleaning, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Sewer cleaning, Sewer repair, Shower repair, Sump pump repair, Water heater repair, Water tank installation, All Types Of Drain Cleaning, Backflow Services, Bathroom Sink, Battery Backup Sump Pump, Broken Sump Pump, Circuit Breaker, Dishwasher Installation, Drain Cleaning Equipment, Drain Cleaning Machines, Drain Fields, Drain Leak, Drain Lines, Drain Opening, Drain Problems, Drains Clear, Emergency Flood Service, Emergency Serviceavailable, Flooded Basement, Flooding Prevention, Free Estimate, Frozen/Burst Pipe Repair, Garbage Disposal Services, Grease Trap Treatment, Kitchen Sink, Leach Field, Leak Repair, Location Change, Pipe Repair & Replacement Services, Pipe Restoration, Preventive Maintenance, Repair And Replacement, Rooter Service, Septic Tanks, Sewer Line Repair, Replacement & Cleaning Services, Shower Services, Sink Repair, Sink Repair & Installation Services, Site Evaluation, Sump Pump Services, Toilet Services, Video Camera Inspection, Video Camera Line Inspection, Washing Machines, Water Clean Up, Water Extraction, Water Heater Repair & Replacement, Water Supply, Unclog Drain, Drain Snake, Emergency Plumbing, Plumbing Company, Licensed Plumber, Drain Cleaning Company, Sewer Line Repair & Excavation ⚒️🕳️🚜🔧🚰🚽💧🔩, Outdoor Plumbing Pipe Repair 🏡🚰🔧🚿💦🔩🛠️, Bathroom Plumbing Faucet Repair 🛁🚰🔧🚿🛠️💦💧🔩, Toilet Plumbing Repair 🚽🔧🔩🔨🚰💧, Bathroom Drain Cleaning 🛁🚰🔧💦💧🚽, High Pressure Water-Jetting 💦🏡🚰💥💧, Toilet Drain Cleaning 🚽🔧🚰💦, Kitchen Sink Drain Cleaning 🍽️🚰🔧💦💧🚿, Main Sewer Line Drain Cleaning 🏠🚰💧💦🔧🚽, Drain Snake 🚰🐍💦🚽, Plumbing fixture installation, Plumbing services, Repair water fixtures, Drainage service, Augering, Trenchless Excavation, Brush Coating, Pipe Patching, Pipe Descaling, Full Pipe Relining, Zero Dig Pipe Restoration, Pipe Restoration Services, Flooring, Mold inspection, Plumbing, Remodeling, Sewage cleanup, Water damage-related cleanup & repair, Water damage-related mold removal, Water Softening & Filtration Systems,
Reviews
Mitchell Johnson
3 years ago
Andrew 2766 - Great Job! Worked hard! Cleared my sewer line.
The technician was very knowledgeable and helpful. Super nice experience.
charles yahnke
3 years ago
Brian did a great job taking care of our backed up pipes. Was very professional and informative. Thank you.
Roto-Rooter was able to come out late on a Sunday night to save my family's house from our drain backing up into the shower and laundry room. Only took a few hours for someone to arrive after a call to dispatch, there was a substantial coupon online, and the work is guaranteed for six months. Darrell did a great job and was very professional. Thanks!
Abdul Basit Vohra (basit)
3 years ago
Extremely pricey. For one hour of cutting wall and fixing a pipe, $800. $84 for parts and $730 for labor of 1 hour. They scam people. They missed an appointment and the next day they should up. Will never use and never recommend to anyone again.
Rico Callender
4 years ago
Bill was professional, explained exactly what the problem was in Lehman’s terms and advised what his suggestions were. When he completed the repairs he was efficient and explained how the new system worked. Great job.
Brian was great. Got all my plumbing and pipes cleaned and take care of. I called on Sunday morning and they came out to my house Sunday afternoon. Quick and easy.
Masheika veal
2 years ago
2nd time use them and I always receive good service
The floor drain in our utility room started overflowing at 7:30pm on a Friday, and by 9pm that same day it was completely fixed and cleaned. Amazing response time!
Got the job done in about a half hour but I thought $450 was a bit much
Hailey Hickey
8 months ago
I had a water backup in my basement and the plumbers came out that same morning. The 1st technician called in an extra set of eyes and they provided a complimentary video scope of my 110 year old pipes and gave me all of the options and quotes for improving/replacing my pipes. Everyone was very professionals and explained everything thoroughly. I felt as though I could make an informed decision.
Amanda Larson
4 years ago
I am a new homeowner and know absolutely NOTHING about plumbing. Juan, the service professional, was so courteous! He explained everything to me and made recommendations to prevent future troubles. I was really nervous about spending too much because of my ignorance of the subject, but Juan was great and trust worthy! Thank you!
Donna vonLehe
2 years ago
Tough kitchen sink clog got resolved! Sure couldn’t have done this ourselves!!! Nice work!
Mike was our technician and he was very professional. He explained what was needed to install the hot water heater and bring everything up to code. He showed me some other plumbing issues that needed some attention. While the work was not cheap, I think Mike was very knowledgeable and the quality of his work was so good that I asked him for his business card so I could hire him in the future.
We originally chose a four hour time window, which was further confirmed to a 2 hour time window by email. The day of the appointment, we received a phone call notifying us the technician was on his way, and he promptly arrived 30 minutes later right at the beginning of our 2 hour time window.The technician (Dave #390) was very friendly and easy to work with. He solved all of our problems, while also giving us some tips and suggestions for the future. He didn't try to pressure us into any upsales. I would definitely work with him again if needed!
Cleared two drains that were problematic in a matter of 45 minutes. They drain better than they ever have.
Dennis was friendly, knowledgeable. He did a great job.
Fast response professional, fast, and cleaned up after repair
Michelle Fagerlind
2 years ago
Kevin was very professional & helpful. He was very efficient and got the work done well, and quickly!
Andrew was kind and courteous and told me exactly what he had done when he finished. He was here in the 2 hours promised. Very pleased with the service.
Ben Carlson Laux
4 months ago
Ron #4209 came out quick and was helpful and genuine. Thank you, Ron.
Dave did an incredible job and was in and out within a half hour!!
On time and did the task rather quickly. Polite service and answered questions.
Duncan Potter
4 months ago
The gentleman showed up early after a confirmation call, very respectful and professional, knew what to check and was in and out with no hiccups.
betsy baldwin
2 years ago
Service was great, one of the only companies open and available to come quickly on a Saturday. Professional and knowledgeable.
Nicholas Serati
2 years ago
Andrew did an awesome job. Very responsive and helpful answering all of our questions. Reasonable price. Would highly recommend. Water started pouring into our living room and andrew was here in the job within 30 minutes of our phone call.
Clogged pipe from house to septic tank was backing up the floor drain and into the house. RotoRooter came out, described the problem and talked me through the steps for how they were going to take care of it. Now I know my pipes are clean from the floor drain to the septic tank and I can rely on the work with their 6 month guarantee.
The Michael W. Johnson
2 years ago
Steve was obviously well schooled in plumbing. And, he was very conscious of Covid-19 precautions as well as keeping my home clean wherever he moved and worked. I worked with him to expedite the situation. I only stood by and ran water when he asked. But in being involved, I could observe how he worked knowledgeably and with confidence. When he left the job the drain area was very clean, nothing disgusting was left behind.
My mainline pipe was unclogged by employee number 4793 joe
Patricia rollins
4 years ago
employee joe 4793 cleaned my kitchen sink line
Always friendly staff and on time.
Roto-rooter unclogged a shared pipe leading away from the kitchens of two townhomes. They only charged the general service fee for unclogging a drain $408, and it comes with a 6 month warranty. Darrell provided very courteous & friendly social-distanced service. We used them previously for the same service about 2 years ago and will use them again if needed.
Mikayla pinkard
2 years ago
The repairman was very nice and he did a great job!
Larry Lemanski
4 months ago
I contacted the Monday night, they were here Tuesday by 8 AM and got everything done by 11. Very professional. Use Rheem equipment which is top quality. Very happy.
Update: Management reached out to me with a sincere apology and bill credit. Definitely feel better about this company now.Had a clogged kitchen drain. Made an appointment online for between 4-8pm Friday. Waited around home the whole time and finally got a call at 830pm saing they didn't have a technician available and would I like to reschedule for the next day between 3-7pm. I said yes. Wait around the next day and finally at 7pm get a call saying technician is on the way. Shows up at 730 and gets down to business. Brandon B. was the technician. He was very friendly and professional and got the drain cleared in a timely manner. He thoroughly explained what he was doing and how to avoid the problem in the future. The price was about double what I expected to pay. So in conclusion, Brandon gets 5 stars and is a stellar employee, however Roto Rooter needs to get their scheduling figured out. And for a simple snaking of a drain, the cost was much too high.
Terrific service. Technician was on time, knowledgeable and professional.
Was treated nicely and kindly at the beginning. Then when things started to change attitude and friendliness was no longer their. The change to less work butthe price went up even though the workers didn't believe it should have. Only the supervisor kept it going higher. Tim # 6258 seemed more concerned about getting paid than anything else.2429096
Jon Arbogast
7 months ago
Main line backed up and they cleared it. Might be more expensive than others, but they are also available on short notice on weekends.
Josh came in and did a great job. He communicated really openly about all of the different things happening and how much everything would be. He kept me updated and was efficient. :). We have used Roto rooter prior to this as well and have always had a really great experience. Your technicians are kind, excellent at their jobs and trustworthy. Thanks!
Jesse Seering
4 years ago
Luke (#3657) did a great job. He helped us get our kitchen sink draining like it needed to, thanks!
2766 Andrew. Arrived time. Was quick. Cleared my floor drain. He cleaned up after himself. Thanks Andrew and roto rooter
Came on time and professional. Will us service again if needed.
Hammer Employee
3 years ago
Joe employee number 4793 cleaned some drains here
These guys are fast without sacrificing quality and they’re reasonably priced.
Andrew 2766. Did a great job and very informative on the work he was doing. Great Job. Thank you for professionalism.
Mike did a great job identifying the issue and getting it corrected. Very knowledgeable and provided great service. I highly recommend.
We had a good experience with them. Our technician was patient and responsive to my young kids who are always so curious when someone is working on our home in some way. The technician was thorough with the issue and even did an extra step I didn't expect.
Kelly Johnson
4 years ago
They sent someone to my house within 45 min of calling! Quick, professional, and very helpful!!
Dennis came out to our home right away in the morning. He was polite, informative and an all around good guy. We're very happy with the service we received and would definitely work with him again in the future.
Aleister showed up Sunday to clear out our main sewer line. He did the job quickly, efficiently, and with a smile on his face. We were really grateful for his service.
Better than 5 star service. The response time was fantastic at the door in 40min. The technician Mike #6967 was very professional and extremely thorough. Left zero mess behind. A great experience. I hope to not need the service again, but if I do I will using the same service with the peace of mind that they provide a great and fast service and they have great technicians.
Cristina Fosse
3 years ago
Roto Rooter came because our drain was backing water into our basement. They came fast, cleared our main drain and sent someone back with a camera at no charge. It all cost $254. Then it started backing up the next day. We wondered if they did a bad job. Another guy came. He cleared another pipe that led to the main drain. He wasn’t sure it the first guy misdiagnosed the original problem. So he didn’t charge us. In the end we may have had to pay less; just the hassle of 2 visits. All I all they got it right in the end with good customer service.
Jeff was really friendly and professional, he listened to our frustration we had with the previous Plumber. He not only fixed our clogged drain but also found the main source of the problem. He gave good advice and and charged us decent amount, and I would rather pay a more to get the job done than pay less for an in complete job. Thank you
Dromena And Duncan
4 years ago
Our floor drain was unplugged by employee number 4793 Joe B
I realized at 11:30 my drain was plugged I tried fixing it to no avail so I called Roto Rooter who is helped us in the past and within 45 minutes they had someone on site. He worked very hard on the problem for an hour. You could see he was making progress but he wasn't Satisfied till he had it done to his expectation. Three hours from the time I contacted Roto router I'm doing laundry again, everything is cleaned up and returned to its original order and the sink has never flowed so well. Excellent work, friendly Qualified staff and absolutely fantastic turn around time!!Thank you!!!
Brian was great in my home. He got the job done quickly and made sure to let me know what was going on and other options to prevent this problem from happening again.
jacqui vincent
2 years ago
They were awesome.Showed up within couple hours
like they said. Had everything done quickly and cleaned everything up nice.He was professional.
Great job
2766-Andrew was very informative, helpful and courteous.
Brian and his helper were very professional and got the job done.
Great work, I would use them again without question
They came to unclog the floor drain in our basement. Drain got cleared up fine but scratched paint off floor in multiple spots and took the backflow ball from drain. Called multiple times to see about getting it back and they always said someone will call you and no one ever did. That ball keeps sewer gasses from coming into the house. Also the plumber seemed to think his mask was a chin guard.
Main drain line to the street was completely clogged because of tree roots. Brian from Roto Rooter arrived shortly after I received a call back, and quickly fixed the problem. Thank you Brian and Roto Rooter!Called Roto Rooter again for a clogged kitchen sink drain in another building. Fred arrived on time and did a great job clearing the drain. The clog was farther down the pipe than my 25’ snake could go. Thank you Fred and Roto Rooter!
Very knowledgeable and nice. Completely cleared the drain.
Nicole Teru Quintus
a month ago
They told me I needed a $10K+ repair and left me with a cracked clean out cap. I should have called a reputable plumbing service instead.
timothy Schrader
8 months ago
David was on time, professional, and effecient. Had our main sewer line cleaned in less then an hour.
Video done on our sewer system and cleaning. Both service reps were on time, friendly and informative. Will recommend to neighbors and will use again.
Lynn “Lynnkscouture” joh
3 years ago
Trent Anderson did a great job of installing a new water heater. He also suggested a better brand than what currently owned.
Doug Adelmann
4 years ago
Needed a storm drain scoped. They found the damage and gave us video evidence on a USB drive. Technician was very professional and he provided us with a written estimate to repair the damage. Highly recommend Roto-Rooter!
They were an hour late after the 2 hour appointment window ended. William (the tech that came) didn’t want to honor either of the 2 website promotions 1) Free estimate AND 2) $100 off for senior citizens. We had to argue just to get the $100 off senior discount (homeowner is 82 years old), but the whole service ended up to be overly priced anyways. Would never recommend hiring this company again. Service was unprofessional, they will nickel and dime you over everything. $400+ for a kitchen disposable clog repair is a joke.
Our service technician (Andrew) was extremely helpful and was able to quickly identify the problem.
Katie Lovisolo
3 years ago
Highly recommend. I was happy that everything was explained in detail and I felt confident that he knew what he was doing.
Very thorough clearing of the drain pipe, going further down the line than I would have expected, finding more potential future problems. Very pleasant and professional.
Brandon was amazing! Very knowledgeable and showed me what was wrong.
Employee St paul subway
4 years ago
Joe employee number 4793 unplugged our restaurant's toilet
Plumber came to service an urgent problem promptly. Thank you!
Mick Cleveland
4 years ago
I called on Saturday morning as we were preparing for our son's graduation party. I went into the basement to do some laundry and discovered the laundry tubs were full of water and food waste from the kitchen on the first floor, meaning there was a clog in the pipes or in the floor between below the laundry tubs. I called Roto-Rooter, the technician Josh arrived slightly ahead of the eta I was given, which was awesome under the circumstances. Although the issue was more challenging than originally thought, Josh stuck with the job and got it done in a timely manner. Josh was professional, courteous and respectful of our home. I am very pleased with the service we received from Josh and Roto-Rooter.
Quick response!! Darell was very professional and thorough in finding and fixing the cause of the backup.
michael wheeler
4 years ago
Luke (#3657) was great! He was out to our house almost immediately after we called, and this was in the evening, on July 4th. He diagnosed the problem very quickly, and fixed it even more quickly. He cleaned up and was on his way. He was very helpful and I really appreciate the work he did. Is there a way to request him if there is a 'Next Time'?
Yoshida Morris
2 years ago
Great Service, too expensive. It would have been nice for this company to adjust there prices knowing the economic crisis we are in. Too much with no job.
Mark Brudzinski
3 years ago
Andrew 2766 Was great very prompt and thorough helped me with another drain and my questions regarding it
Dave was professional and performed services quickly
Lola Alowonle
11 months ago
Prompt response and well detailed professional work and good customer service
The Fun Fosses
4 years ago
John was extremely helpful. I called in the morning, and he arrived two hours later. He listened well to my concerns about root damage and found some roots. He offered a complimentary camera service after paying for the sewer routing. Excellent service!
Good professionalism at a fair price. Will use this service again.
Jim O'Connell
4 years ago
John, the h who came out was an excellent representation of your company. He was personable, courteous, humorous, and competent.
We have used Roto Rooter 3 times now. Prior to this we tried other plumbing and tree root clean out companies who advertised cheaper rates, but ended up having to call Roto Rooter. Thank you Root Rooter for always wearing booties and cleaning up after yourselves. Outstanding service.
Timothy Schmidt
3 years ago
Andrew 2766
Awesome individual. Excellent service.
Michelle Purtle
3 years ago
Awesome! Experience! Came shortly after i called! Was pleasant! And unexplained everything to me! Would highly recommend Brian and his company! I will rate the experience as a 10! Thanks Roto Rooter!
Eric Pederson
2 years ago
Technician cleared our frozen drain. Responded quickly and did a professional job.
Called for clogged main in a commercial building, had Andrew as a tech. He had it unclogged within an hour.
I called to have a kitchen drain figured out after I had cleared about three cloggs on on my own and still couldn't get my sink draining. They came out in about 2 hours or so after my call. The person they sent was friendly and professional and cleanly presented. His name was Jordan and he explained every step of the process to me and was upfront about the steps and cost involved. Fixing my sink went well and he answered all my questions and even cleaned up after which many other companies have not done before when I have called them. They warrantied the job they did so if something goes wrong they will come right back out. I appreciate the fast professional service.
Kendra Fischer
4 years ago
I called this morning and Brian was able to come out the same day to clear the drains. It was a little more expensive than I thought but very much worth it.
Luke did an awesome job getting my toilet unclogged. He was professional and went above and beyond by totally cleaning 🧼 the mess from the clog, to a sparkling clean, brand new, looking toilet. Highly recommend these guys and will use them again in the future for sure!
This is the fourth time using Roto Rooter. Excellent job every time.
Fast response, super polite and professional! Great communicator's. I've used them many times for a rental house. Highly highly recommend!
Cordell Roberts
2 years ago
Andrew knows his job everything i even learned some things.Keep up the good work Andrew!!!
Darrell arrived promptly, diagnosed the problem with the overflowing toilet, made necessary repairs as well as some cleaning of of jets and other parts that could have contributed th the problem. Finally checked his work. All was done very professionally. I am happy with the results.
Jillian Harguth
4 years ago
Roto Rooter was very prompt on a Saturday morning. Our tech, Fred, was very friendly, helpful, and informative!
Professional and friendly. Needed laundry room sink snake out. The guy made sure he got it done.
Then another one showed up with a camera to run through the pipe. Always figured a tree root was my problem. Now I know for sure 😬
Patrick Manship
2 years ago
The service person was very nice and left the house with no mess.
The service person was professional, curtious, efficient and personable.
I called RR late on Wednesday afternoon, they were able to assist me 5 hours later. I had issues with my toilet were it wouldn't flush properly and the bowl wouldn't fill back up. Tech Brian was very friendly and informative what the potential problem might be and possible charges.Brian augured the toilet, here to find out one of my grandkids drop a lid of a canning jar in it. I'm definitely not into canning that kind of stuff. Thanks Brian for your quick response to my service call. I would definitely use RR again.Tech Brian #936
Edwardo Ander
4 years ago
Great worker. Finished under an hour and got our kitchen sink up and working. He was also very knowledgeable and taught me some things about my plumbing/piping and gave me very good advice for the future of my house. Will most definitely recommend to anyone who has similar issues!!
Shannon Swarthout
3 years ago
Super happy Andrew came out on a Sunday to help out with our toilet.
christina schallenkamp
3 months ago
Dave came over promptly to the estimated time and got right to work. He was done in about 30 minutes. So grateful for him!!
Charged 400.00 to snake a drain and a toilet in about 20. Ridiculous.
Came within an hour of my initial call and completed all work in a hour, sink back up and working.
The drain works great right now!
Andrew 2766 was great he cleared my laundry tub issue. He showed me what to do in the future. Was very nice and helpful. I appreciate it thanks
Hassan Haydar
3 years ago
Andrew 2766 was great he answered all my questions about my sewer line. Was very helpful. Told to have my sewer line inspected with a camera. Thanks roto rooter
Great! And they came out to our house fast!
Brian from Roto-Rooter came the day after we called. He did great work in a timely manner at an efficient cost. Our family will definitely be using them again.
I nice gentlemen came out and checked to see what it would cost to move my garage disposal from one side to another. He looked at it and said $850.I had another pluming company come out a few days later and they charged me $400. We figured around $350 - $400 to change it.Roto-Rooter you are expensive. I was told that but I wanted to give you a chance.
The plumber was very knowledgeable and solved the issue quickly. I was very pleased with the service I received and will be calling again for any plumbing issues. I highly recommend Roto-Rooter.
joe employee 4793 unplugged some kitchen sinks at our business
Julie Johnson
4 years ago
This team excelled in getting the job done quickly, solidifying my confidence in them, and increasing my knowledge of my house. When I comparison shopped, Roto-Rooter had fair prices--and I liked that they charged one price for the project, not by the hour. Josh did a great job judging the situation and thoroughly cleaning our main drain. Josh routinely informed me what was going on (when he wasn't satisfied with the results of one flush, he cleaned the main drain a second time--included in the first price quote), and he mentioned other services that came free with the project cost. While he was here, Chad came by to inspect for water damage, and he clearly identified what was prior damage, what was new, and how to resolve that problem--this was included in the project price. Then manager Rob stopped in to verify that all was as it should be. The next day, Jeff arrived to inspect the prior day's work and invited me to watch the video feed as he inserted a See Snake down each drain to ensure all was done properly and to explain what future work might be done to improve the quality of my pipes--also included in the project price. I am grateful to SEE that my pipes are cleaned out (I didn't know that was a thing!), to see what shape my pipes are in, and to know what kind of services I could budget for in the future. All four men were incredibly professional, polite, and knowledgeable. Roto-Rooter's dispatch team was great too, helping their team flex around my scheduling needs. When I count up the hours spent, I realize the paid-by-the-hour company would have cost significantly more. Thank you, Roto-Rooter!
Carolyn Leslie
3 years ago
Very responsive. Showed up on time. Explained problem and solutions. Tim was excellent.
Andrew 2766, was great. Thank you for your help
curtis partin
7 months ago
David was professional,knowledgeable and fast, thank you for an amazing service
Quick response time. Polite staff. Great experience start to finish!
Lowell Sandin
3 years ago
Our kitchen sink was unclogged by Joe employee number 4793
Andrea Mierau
4 years ago
We had a sewage pump issue arise suddenly and as you can imagine it wasn’t fun!! Eric from Roto rooter was able to come out the next morning, identified the problem (that other plumbers had missed) and fixed it all that day! Great experience and I wouldn’t hesitate to use them again.
Great experience. Basement drain flooded and they were out here right away the next day. Pete was amazing to work with. Answered some other questions I had as well. Very trustworthy guy. I would highly recommend Pete and Roto rooter!
Cameron Jensen
3 years ago
Joe employee number 4793 snaked our kitchen line and set up a camera inspection
Excellent work and a thank you to Brian (out of new brighton I believe ) ..... He was diligent and very professional.
Within 5 months I am out of $633. The first technician charged me full price for small clean out from washer and dryer, a 30 minutes job. This time around, the technician said he has to clean the main line for the same charge as last time. To me, I was over charge the first time. A refund of half the amount charge the first would be sufficient.
Had a clog (slow drain) in the bathroom sink. Andrew (#2766) did a fantastic job of efficiently cleaning out the drain. He was pleasant and provided lots of useful tips for maintenance in the future. #21088870Thanks again!
Called late in the day and was able to be the first appointment the following morning so great as far as timely response. Initially the blades couldn't get through but Brian was persistent in trying different options and got it done, I appreciate his efforts and a clean running drain.
Greg Ferguson
3 years ago
Great response time, friendly service man, showed up when scheduled and quickly cleared my sewer blockage so I could get back to normal life.I found the problem at 10pm Sunday night, scheduled the appointment online and had a confirmed appointment via email at midnight and phone at 7:30 am with an accurate arrival time.Great service. I highly recommend.
They were fantastic and quick, greatly appreciated their service!
Cristina Garrasi
4 years ago
My main drainage was obstructed due to food from the waste disposal. Luke (#3657) was very courteous, attentive and resolved the issue immediately! Happy to do my laundry and go on with my day!
Basement floor drain was backing up into the laundry room. The place I normally call was unable to come out same day (Their 'on hold' chime even says same day service, whoops!) Brian#936 came out and was very forward with what to expect and possible outcomes. The price was less than expected so that was a bonus for sure
Shannon Burggraff
4 years ago
My service tech Andrew was great.. very nice and professional. My issue was fixed within an hour!
mary blomgren
3 years ago
Managed to clear drain we had spent hours trying to clear! Very responsive and efficient. Thanks so much!
Fast, responsive service. Professional work in a timely fashion. Much appreciated.
Technicians were professional and the work was good, although the price seemed quite high compared to other shops that offered the same service.
Terry Campbell
3 years ago
These guys came in within 20 minutes had the sewer line cleaned up. They then brought in specialist with a camera and ran the whole line to the street looking for issues. I would definitely use them again. they found a few issues, and provided some suggestions or recommendations for corrective actions.
My technician (Will) was prompt, knowledgeable and very professional. Definitely my to go guys for plumbing issues.
Joseph Reiersgord
4 years ago
The Roto Rooter plumber, Todd, was extremely professional. He was very quick and very friendly. Was a great service and would highly recommend!
Andrew did a great job with one hour!
Rachel Vichorek
a year ago
Darryl was on time, professional, courteous and not trying to upsell me the minute he walked in. Would recommend Roto-Rooter!
Brady Brodsho
3 months ago
Expensive but professional plumber, Ron. Came to fix leaky pipe early which was appreciated.
Andrew did a great job clearing the clogged drain. Very professional and thorough. Highly recommend!
Nathan Alberts
4 years ago
Josh took care of all of our issues in quick fashion. Thanks for the speedy and friendly service!
Mary Beth Crowley
3 years ago
Jason arrived at the time that I was given. I described the problem to him and he went to work. He had the drain working in under an hour. He was polite, cleaned up the area, explained what he had done, and then asked if I had any questions. I couldn't have asked for any more in service. Thank you, Roto Rooter.
Shireen Karim
10 months ago
Very courteous and professional staff
The technician Luke #3657 came out today to help solve a drain backup in my basement. He was patient and took the time to explain the cause of the backup. He also provided suggestions on how to prevent similar issues in the future. It only took about 30-40 minutes with clearing out the issue, testing that everything was still functioning and best of all no mess left behind!
They did an excellent job!
Andrew was great he helped me with my floor drain. Thanks roto rooter
Our repair man was very kind & patient with the fact the city was having an issue getting the water shut off taking an additional couple of hours before he could even begin the repair. He was thoughtful about not bringing a mess into the house and cleaned up after completing the repair. He explained the bill and warranty before leaving. Overall one of the best repair experiences I’ve had.
Joe helped unclog our kitchen sink fast and easy while even giving a discount for how fast and easy it was. Joe also helped answer some questions on other things as well and was more than willing to be honest with me on those questions.
Darlene Knutson
3 years ago
The service tech was on time and got the job done!
David Michael Barnish
8 months ago
Blocked toilet on Thanksgiving day. Called Roto-Rooter and they had someone out in an hour. Took care of the problem quickly and professionally. Dave did a great job. Would use again.
Scheduled an appointment with Roto Rooter to clear out my kitchen sink which was clogged. Josh showed up right on time and proceeded to clear out the drain. Work was timely, Josh was professional and courteous. Would recommend to my friends.
Brandon Gilliam
3 years ago
Andrew 2766
Andrew was insightful, kind, and very helpful. We were grateful to have his experience and expertise to solve a problem we couldn’t do in our own. Thank you for your help!
Jake #4092 went the extra mile to make sure we had everything we needed. He completed the job promptly and made sure everything was to our satisfaction. Will definitely call him again.
Charlie Babbini
3 years ago
My experience with roto rooter was great! Austin was the guy that came out and helped us out. Our sink drain was backup and was having a hard time draining. I had a lot of questions and Austin answered them in an easy to understand way. He also gave us a few options about how to treat the problem and was completely honest with us about pricing. That is the part I appreciate the most. He was not trying to swindle is into a large bill for services we didn’t need. Thank you Austin for your help! We appreciate it!
Timothy Meinke
2 years ago
Very nice fellow! Really seemed to know what he's doing. Highly recommend!
Ian Mcmonigal
2 years ago
dispatch was easy to work with. service tech was great. highly recommend. thanks
Very responsive and professional.
Cole Petersen
4 years ago
Rotorooter responded very quickly to my issue. I came home from a work trip to find my main line completely blocked. They dispatched a tech within the hour. Derek was extremely professional and knowledgeable. Service like this is why I called them right away.
Andrew is awesome! So friendly, on time and quick service.
Andrew 2766
Very nice and awesome to work with, I strongly recommend him to anyone. He is just the best.
Lisa Schnirring
3 years ago
2766 Andrew showed up quickly on a Friday. Very helpful and efficient! Super nice guy! Thanks so much!!!
Catherine Harrison
3 years ago
Andrew (2766) provided us great service. He was timely, thorough and gave us great information and explanations of what was going on with our plumbing. We also really appreciated getting someone out here on a Sunday!
joe 4793 serviced some drains in my house
John Chambers
2 years ago
Luke Severance and Trainee Colten did a great job today!
Melody Johnson
2 years ago
Our basement was flooded, and the technician came right away and helped us find the source of the overflow and repaired it really quickly. He was really helpful and explained the repair in a way that we could understand.
Melissa Heinlein
3 years ago
Andrew was very professional and did a great job. Highly recommend. They were out to our home within 2 hours and were very thorough.
Alford Karayusuf
3 years ago
Professionally done John and Eric were highly skilled and knew what they were doing
Scott Sherman
8 months ago
It took a while to unclog the drain, but he kept at it.
Kristopher Hennig
2 years ago
Jeffrey was very personable and seemed to know what he was doing. Time will tell if this rooting was successful..
A little pricey for a drain clog, but David was exceptional, professional, and quick. Thanks David! A+
Janet Carlson
4 years ago
On time, professional, thorough in determining the water problem. Thank you!
Brian did an excellent job explaining his way through snaking out my main drain.
Andrew 2766Andrew was great! Very thorough in hi explanation and a genuinely nice guy! Got the drains unplugged in no time. We were babysitting the grandkids and our 8 month old grandson was sick. Andrew whispered everything to us so as not to wake our little guy. Such a nice guy!!!Thanks Andrew!!!
The technician showed up even earlier than our scheduled time. He was thorough, polite, and got the job done well! We would use them again!
Michael Kovalesky
3 years ago
Very courteous prompt and did an excellent job
Brandon McCarty
a year ago
I called in and made an appointment and Will showed up in about 30 minutes! He squared me up in about 30 min. Really friendly guy and professional. Highly recommend him as your plumber!
David was great and took care of things quickly
Carrie Blaisdell
3 years ago
Would have given five stars had they gotten to me within the 4-8 pm window. Matt was awesome when he did get there! Very courteous and informative. Got the job done quickly and pointed out that there was a six-month guarantee. Very happy with the service!
Luke #3657 did an awesome job!! He was professional and efficient. He explained everything to me about the process. Great service from my first call to the tech leaving. Would definitely recommend their services
Julian Katzmark
3 years ago
Glad Andrew came out very professional and timely
It was awesome they were able to get someone to my house so quickly the same day I called. Both guys were very nice and professional and went over the different pricing options before starting the work.
Steven Anderson
7 months ago
Great service, nice serviceman, prompt dance day service
Sandy Skogman
2 years ago
We have used Roto Rooter several times in the past and until today never felt that we paid to much. $405 to snake a drain...no parts had to be purchased this was for a half hour of labor. He called it a flat rate. We saw online several places that advertise cheaper rates but went with who we have used before. Never again.
2766 did I great job. Was fast at work. Was prompt. Did exactly was was written on the estimate
Communication was excellent from the first call. Estimated time of arrival was accurate and the technician was knowledgeable, professional, and courteous.
I own a duplex and my tenants called me on a weekday evening with some of the worst news, their sewer drain was overflowing and water was all over the laundry room.I called Roto-rooter and they were out at my doorstep within an hour. They eventually found the blockage and removed it, all for a pretty fair price (around $450, charge for sewer blockage + pulling a toilet + emergency call).The guys they sent out, Andrew (ID 2766) and Matt (ID 6772) were fantastic and didn't leave till the job was finally done (they were still there at about 10:30p on a weekday).I really appreciate the work they did and I'll definitely use them again.
Nathan Coltvet
4 years ago
Josh was very prompt, quickly diagnosed the problem, was courteous and cleanly with his work, and answered all our questions. I would definitely call Roto-Rooter again. Thanks!
christopher rossing
4 years ago
Technician arrived when they said they would. Broke down the issues with my drains plainly, gave an honest quote, and got to work right away. A couple hours later & my drains work great!
Joni Maciosek
3 years ago
Andrew was very professional and efficient.
I had an unknown water leak that ended up destroying my basement ceiling and everything below it. I filled a homeowners claim and had mold remediation done. When that was finished I called roto rooter to find and repair this leak. When Clint got to my house,everything was open to him all pipes were visible in the kitchen and the basement. He proceeded to tell me that a small drip on my sink strainer was the cause. I told him I very highly doubt that a strainer that gets little use compared to the other side of the sink would or could cause $40,000 worth of damage. He then charged me almost $500 to replace it. My contractor comes back once I say the plumber assured me the leak was fixed (without looking at ANYTHING ELSE). The day my knockdown ceiling was replaced and walls were painted,the leake showed up again and water destroyed the new work. I called back and said what happened they sent jake! Jake is beyond incompetent,I found the leak myself and explained to jake what Clint missed. Hake decided to give me a plastic shark bite and to do it myself. Again I called and complained and spoke with their GM Robert. He backed his plumbers even tho their mess up cost me around $14,000 to fix the NEW damage. And instead of owning up to their mistake they decided to give my money back and I should go somewhere else. DO NOT USE,there are plenty of small plumbing places that offer WAY more professionalism than roto rooter could EVER hope to have!!!!
Will definitely be back if and when it's necessary!
Christine Twait
4 years ago
Great job! Scheduled online at 7pm and they showed up at 8am the next morning.
Brian Sheridan
3 months ago
Shower drain clog - Setting up the appointment was easy, and the plumber/technician came at the early end of the service window. Will was very respectful of the home and diagnosed the issue very quickly. Unfortunately, the clog was not superficial so an auger was required. The only reason that this review is not a 5 star is that the cost of the service was within the normal range for this area, but came in a little high. The efficacy of the service and Will's professionalism and courtesy were top notch. Can definitely recommend on that basis.
Very nice techs! They cleaned sewer drain in a timely fashion.
Andrew saves the day for us! Plumbing issues are a big hassle and this issue was resolved quickly! Andrew and his trainee Faith were awesome!!
I felt the service was very expensive for a main line cleanout and a camera examination ($405.00). Ended up having to reschedule because no one showed up the first time. It also turns out the snake was too big for my pipe, so they couldn't really get too far in. All in all my mainline isn't backing up anymore and the 2 tech's that came out were really nice, just feel it was way too expensive for a job that I feel is incomplete. Also didnt get a warranty because they weren't able to get all the way in the pipe.
We started having issues with our shower that morning and they were out by the afternoon. Introduced themselves and explained everything they were doing in detail and we’re done before we knew it. Great experience with these this company.
Deanna Parriott
3 years ago
Bill was wonderful! Fast and friendly.
John (3756) and Joe(2089) came out to provide a free estimate on how to correct an issue we had with our toilet within 30 minutes! They were exceptionally courteous and adhered to our concerns around Covid exposure. Within another 30 minutes diagnosed, fixed and accepted a last minute coupon. Couldn’t have asked for better service at reasonable cost!!!Sincerely,Jenn and Craig Baarson
Jon “Hargules” Harguth
4 years ago
Easy online maintenance request system. Got a phone call less than an hour later saying they were on the way. Spent a few hours working a root ball out of my transit line, and then answered every question I had about addressing the problem going forward.
Prompted and very easy to deal with. Practiced social distancing and was very knowledgeable.
Jacob Bolinger
3 years ago
Andrew (Tech 2766) was professional, explained the process in detail, and did a very thorough job.
Andrew. 2766
Andrew did a great job and I would highly recommend him and roto rooter.
Very professional and nice.
Laura Bigirindavyi
3 years ago
Your staff member, Jesse, was excellent! He was prompt, friendly, informative and very helpful.
Del Ravinger
9 months ago
Just stellar, got here quickly & worked quicker. David’s a boss 👍🏼
T.R. Whitcomb
2 years ago
Unfortunately, we had an urgent plumbing issue. The scheduler was super helpful and friendly, and the dispatcher, Andy, went the extra mile to contact me as my phone marked the call as junk. Brandon arrived on time, spent time looking at our plumbing configuration, and provided an estimate. He is a great guy, worked really hard to resolve our problem, and was super professional. This man deserves a raise! He was respectful of our home, exceedingly polite, and followed the COVID precautions set forth to a ‘T’. Great experience and I strongly recommend Brandon and Rotorooter. I am appreciative.
Josh #5587 did a spectacular job. In and out and under an hour. No mess, no fuss. We've got drainage! Nice guy too. And by the way, Coriolis force affects the spin of hurricanes, but it is too weak to affect the spin of drains. So says my initial research.
Darrell clearly explained the process to clear the pipes/drain. He worked efficiently and professionally. Also cleaned up after the job was finished.
Mark Goulding
2 years ago
He was able to diagnose and complete the work in a very timely clean fashion.
Maurice Davis
3 years ago
Andrew2766. Great service and very helpful!
late night service call with sewage backing up in three bathrooms on multiple levels of our home. Brian (#936) diagnosed the problem and got to work with a great attitude (in the middle of the night) no less. problem resolved by 3a and everyone in our family will wake up to working water and toilets. that's a relief. well done.
Jordan was the best. A real pro, got everything taking care of in no time.
I had the pleasure of working with three different people from Roto for a main sewage line clog. All three were friendly and professional. They answered all my questions and made sure I knew what was going on. I called at 6:30pm on a Monday and had someone at the house by 7pm. He stayed until 11pm (!) working hard to get it unclogged but couldn’t quite get it so they sent another employee out the next day by noon and another man with a camera to check out what was going on. They had it cleared by 1pm and let me know my repair options and explained how my particular line worked. They were also knowledgeable about my city’s special assessment program that helps pay for any sewer line repairs.
Steve was on time, courteous, fast, informative.
Ann Bachleitner
3 years ago
It was a Sunday morning and my toilet would not flush and my plunger just wouldn't do the trick. It was our ONLY toilet and needed service right away. I called Rotor Rooter. Pete came quickly and gave me a lesson and what to check if there were any issues in the future. I was more than pleased! Call Roter Rooter and all your troubles go down the drain. Fast, reliable, customer-friendly service!
Lois Rowbottom
4 years ago
Called for service and they kept me informed as to when I should expect the serviceman. Within a couple hours Eric our serviceman showed up. He used shoe covers whenever he came back into our home. He cleaned out our drain within a couple hours. Very pleased with the service and also considered the cost appropriate.
Katelyn LaMott
2 years ago
Roto-Rooter was able to come out within an hour of me calling to assist with a clogged drain causing flooding in our basement. The plumber was very professional and helpful in getting our issue fixed!
The job was done quickly and efficiently! Thanks Brian for a job well done!
Great technician. But overpriced. 20 minutes of work to replace both sink lines and $420 later. I feel the pricing model should be more consistent as a per hour rate labor plus parts. Also within 30 minutes after my service a second roto rooter employee showed up asking to look at the water damage. Was not requested and feel it was somewhat deceptive on true purposes. Especially because I told the technician I already have a company working on the water damage. Service was good, but disappointed in the business practices. Will hire local plumber companies in the future.
Brian did an excellent job. Unfortunately the previous technician from Roto Rooter had been out 6 months earlier and had not removed all the roots necessitating a complete cleaning of our line. In the interim we did the recommended root killer treatment.
Brian was prompt and quick to assess what needed to be done. He completed clearing the main drain in about 40 minutes and then explained what he did and what he learned.
David arrived promptly on New Year’s Day and quickly diagnosed and proceeded to solve our plumbing issue. All told from initial call to problem solved was 2.5 hours. Great service
patricia gutz
4 years ago
Morgan explained everything very well and we were very happy with the results
Super easy process. The specialist came in and had the pipe cleared in less than an hour. I also love that they guarantee no issues for the next 6 months; plenty of time to ensure the job was done correctly.
Kimberly Sipila
3 years ago
Andrew was very helpful and informative about the whole process of maintaining the drain. Definitely would call them for service again.
Kirstin Andersen-Beaver
3 years ago
Andrew 2766
Andrew was fantastic!!! He got here much sooner than he initially thought! He was so helpful and knowledgeable! We appreciate him!! Thank you!!!
Josh (#4348, Invoice #21140882) came out within an hour of our calling. There was a miscommunication on pricing which he dealt with in a fair and professional manner. He invited us to watch the video recording as he scoped our drains and explained everything he was seeing. He cleaned up after the job. We found him to be knowledgeable, efficient, friendly and extremely customer-focused. He represents Roto-Rooter well! Thank you Josh
Andrew2766 amazing job worked very hard to make sure that we understood what he was doing. Thank you Andrew
We called in for emergency same day service and our tech arrived within a few hours. All communication and services were fantastic. The tech resolved our issue and we will definitely be calling Roto Rooter in the future.
I received excellent service, clearing my main drain in my basement, from Brian #936 (210232229) during a very late night service visit, 12:30 to 2:30 a.m.
Josh (Technician #48-5587) was on time, respectful of my son napping, clean, and courteous. Used Roto Rooter many times in the past, and Josh's service will without question keep them on my short list. Thanks for the help!
George Williams
4 months ago
Quick and easy drain cleanup. Would recommend to anyone.
Excellent service and they came quickly
They got to the house within only a few hours of me calling on a Saturday! Very nice and professional attitude.
Cassandra Maier
4 years ago
Both gentlemen were above and beyond polite and personable as well as fast and efficient with our drain clean. We've used Roto Rooter before and we will definitely use them again!
Marisol Galicia Estévez
2 years ago
Mike was very professional and knowledgeable at fixing the pipe that broke in the kitchen's sink. He was also very friendly and patient, traits that we certainly need to see when we are struggling with a problem like the one I had. Thanks!
Service was decent, grossly overpriced compared to other plumbers/ services.
The service tech Josh Rondon was great.
Guys were very professional and knowledgeable, explained in detail on what needed to be done and what the cost was going to be. Would definitely call them again.
Showed up early and unclogged a drain in the basement. Quick and easy!
Andrew did a great job clearing my server line. He was very nice and full of information. He helped with what I’ll need to do about cleanup. Dispatch was very nice and easy to work with. Thanks Roto rooter
Roto-Rooter worked with my schedule. I made an appointment online but was able to change it easily when a conflict arose. Our service tech was friendly and professional! He clearly communicated the problem and had the issue resolved quickly. Great Experience!
John Day McCarthy
2 years ago
Visited within 1 hour of my call on a Saturday to fix a backed up drain. Awesome service. Thanks very much.
The tech did a good job of explaining what he was going to do and was very open about costs, and findings. The only issues I had are that the tech did not have tools to cut out and try to save the bottom shelf in my cabinet where the cleanup drain is located and he was also a little too broad shouldered to get in the cabinet to clean the mess caused by the roots that he pulled out of the drain.
2766- Andrew, did an awesome job fixing our kitchen sink, very knowledgeable and answered all our questions.
Andrew Shawd
2 months ago
Dave and the RR team were great. I can’t believe they were able to show up on such short notice. They not only cleaned my drain but inspected the sewer line and offered to have the carpet replaced. Couldn’t ask for more.
Darrell was very professional, prompt and thorough.
Lynne Billing
4 years ago
I called Roto Rooter at 8:15 am on a Tuesday. They were able to assure me they could handle my clogged bathtub drain that morning and they did! By 11 am, they were there and, in the meantime, called me twice to update me on their time frame. John, 3756, unclogged my drain and even cleaned up the mess that was in the tub from the backup the night before. He was very courteous and helpful. Thank you John and Roto Rooter!
Prices are double for what you pay for a local plumber service
Francessca Feldhausen
3 years ago
My service tech was knowledgeable and courteous. Cleared the clog and helped me with the mess it left behind
Very professional. Came when they said they would, didn't leaving until they solved the issue.
Great service. Did the job right start to finish. Very easy to schedule online and Brian #936 was in and out in less than an hour. He was training too which made me feel like he knew what he was doing.
Roto Rooter came out same day and cleared the drain quickly at the price he estimated. Andrew is a friendly guy who knew how to do the job well.
Vanessa Nagel
7 months ago
Backed-up main water drain. Came within a few hours of contacting and fixed on the spot.
Sabrina Ayala
4 years ago
The gentleman that came out was great! Very knowledgeable and personable. They took care of our issue right away. They were also decently priced. I loved that they sent someone over immediately(before the tech could come) to assess the situation. He was out later in the night and was very cool about it. Thanks guys for all of your help!
Lawrence Thompson
4 years ago
We had two drain lines that were completely blocked. Roto-Rooter took care of the problem ASAP. Prompt and professional.
Ben Peterson
6 months ago
On time, professional, good quality. All on a short notice service call.
Main floor & lower level toilets plugged & backing up into lower level shower. Got s phone call to confirm technician was on the way. Dan arrived in the scheduled appointment time. He was a great guy & did a great job.Removed toilet, used sewer auger to front of house, pulled out a T-Shirt ( think it got there when we had the bathroom floor tiled, maybe used T to stop the fumes & it fell in). Dan also Re-installed toilet, all works great. He also had a camera check drain to street to make sure it was not blocked,Very satisfied!!!
My service person was Darrell first thing I noticed is he explained what he was going to do and why he was going to do that. Then he proceeded he got the job done in a very timely manor. He wrote up his explanation on my summary sheet I thought Service was fair in the amount was what he said it was going to be thank you for a good job.Nick jensen
Peter Plucinak
6 months ago
My tech Dave was great.
Technician was knowledgeable, professional, and courteous. Got the job done quickly and provided all the information I needed.
We had our main line clog up and John was to our house within 90 minutes of placing the call and finished within 90 minutes from arriving. Overall, only 3 hrs from problem identification to being fixed! Thanks Roto-Rooter!
Viviane Valberg
4 years ago
Morgan wanted to cut new holes under my bathroom sink and re-plumb drain line which did not need to be done. I wanted a new pop- up for my sink. I called in another plumber and they fixed my problem without cutting new holes under my sink.
Chelsea Krebs
2 years ago
We had issues with our plumbing that needed immediate attention. Roto Rooter sent out a drain tech within an hour or two and also had Water Restoration out that same day. Everyone was so professional, knowledgeable, and explained everything to us very clearly. They even talked to our insurance adjuster and helped with our claim. After the cleanup was taken care of, we requested a plumber come take a look to see where the leak was and fix it. Mike was incredible! He is super knowledgeable and personable and gave us all the details behind what was happening and what he was doing. Highly suggest Roto Rooter and especially Mike (plumber) and Keith (Water Restoration). We will definitely be recommending them to others and will be coming their way if any future problems arise.
Natasha Perez
5 months ago
We had 3 different guys out today for 3 different issues and they were all fantastic! Professional, friendly and fast.
Patrick Inthisane
4 years ago
Roto-Rooter was quick to respond to my phone call. They were easy to get in touch with and to get a tech out to our home immediately. The service tech Derek did a great job explaining what was happening and how the problem could have occurred in the first place. Service was prompt and non-intrusive.
Marlene Souder
3 years ago
Andrew 2766 Hi, we just had a visit and he was fantastic he was early and told us exactly what he was going to do and what we shouldn’t be doing because we had to leave to change our bathroom situation here and we’re very glad to know that.
Kevin Schmidt
3 years ago
Andrew 2766 did a great, job! Here first thing Monday morning, done about an hour!Thanks!
Jesse Greengard
3 years ago
Matt was very professional he took the time to ask questions and was very polite. When he was all finished he showed me that the problem was remedied and was done in no time. Thank you Matt
Stephanie Ostendorf
a year ago
Very quick service and very helpful. Darell is good at what he does. Highly recommend this place. Super friendly and knowledgeable!
Brian was excellent and informative i enjoyed dealing with him and would recommend his services. He was a excellent representative of Roto Rooter! Prompt, honest and direct which is very appreciated on these sort of instances.
Rotter Rooter showed up within 2 hours of being called and took care of the problem. Very professional and courteous!
Donna Sheeley
3 years ago
Not very friendly until he wanted me to give him good feed back.
Scheduling was a breeze. Technical was on time. Very knowledgeable. The whole process was done in an hour! Would absolutely hire again.
Fast and friendly. Got my issue resolved quickly. Would highly recommend.
Technician was prompt and courteous.
Clean up was thorough.
desiree smith
4 years ago
joe employee 4793 worked to unplug our mainline pipe
Shortly after I called, a technician contacted me and let me know when he would arrive. He did arrive within the time frame he stated to me. I explained to him the issue I was having and he informed me of what the problem could be and how he was going to try and resolve my issue. When he got the job done, he cleaned up after himself and explained to me exactly what he did to correct my problem. He also informed me of what other options I had if it became a re-occurring issue.
Darrell was very professional and knowledgeable. He took time to thoroughly answer all of my questions and listen to all of my concerns before explaining in detail what was wrong with my drain system, and how he would fix it. Very satisfied with this company! I had a plumber out to my house in less than 24 hours of calling to inquire about an appointment. Thank you to everyone at Roto-Rooter plumbers!!
There was an understandable delay in service due to the holiday weekend, but they made several phone calls to keep me updated and were apologetic. When they arrived they were professional, courteous and clean. Price is slightly higher than i would normally pay, but they don't up-charge for the holiday weekend unlike most other companies, so it was reasonable.
Becki Sanford
4 years ago
Nothing but positive things to say about this company. Easy online scheduling for clogged kitchen sink. Received courtesy phone call 30 minutes prior to service rep (Steve #655) showing up. He quickly assessed the problem, gave me an estimate, then went to work. He did an excellent job of making sure to cover the work area so there wouldn’t be a mess for me to clean up afterwards. Work completed in short order and the water was draining better than it ever has! He even gave me tips on what kind of drain cleaner to use to help prevent the problem from reoccurring. Definitely recommend them for clogged drains!
Charlene Gangl
3 years ago
First time using roto rooter. Very friendly. Not over price, I would call roto rooter again.
They came out when I needed them and did a great job of taking care of the problem
We had our floor drain in the laundry room back up, due to sludge collecting overtime in the branch line. This happened in the the day before a holiday. The people on the phone arranging the appointment were friendly and office staff stayed in touch frequently when the plumbers were running behind. Jake and his team member came and we’re able to diagnose the issue immediately and clean out the pipe/solve the issue within 20 minutes. They were friendly, fast and gave great advice on how we could prevent something like this from happening again. Would definitely recommend!
very fast turnaround, professional, courteous. Recommend
The professional that came was very polite, answered all of our questions, was quick, efficient, and solved our problem with our floor drain! Will use roto-rooter again and will be recommending them!
Got here within about 30 minutes which was really impressive. Dave and Tim did an awesome job. Both were really knowledgeable. They were also very mindful of our new carpet. Overall I would not call any other plumbing service
Technician came out within 2 hours of my calling and fixed the kitchen drain problem. Very professional and efficient.
Marie Constance
4 years ago
Service was amazing they went way above and beyond what I expected Brian was great fast and very efficient Chris showed me my whole pipes condition and Todd gave me great peace of mind explained water restoration in a way I could understand the best thing was prices were less than I thought I highly recommend Roto Rooter for all your plumbing issues
Corina Lentz-Reyes
2 years ago
Rooter Rooter’s service tech was very helpful and friendly.
Jessica Miller
2 years ago
The technician/plumber, was very professional, friendly, and he went above and beyond what he was originally here to do. I am very happy with the customer service I received. I will definitely recommend Roto Rooter to friends and family.
Cleared sewer line of roots. Did a good job
Was very easy to schedule an appointment and Brian arrived within a hour or so.
Brian was very knowledgeable and polite.
Was very satisfied with the service.
D Post (Donnie)
4 years ago
Service was right on time. Brian and the guy he was training were both very nice and professional. Not only did they get my kitchen drain cleaned and running again, they gave some great advice on prevention so they won't have to come back!
Brian showed up on time, got everything taken care of, and gave me advice on how to keep the problem from reoccurring.
V.E. “Silver” Scott
10 months ago
Tech was professional and on time and work was completed quickly. One carpeted step was left dirty but I cleaned it.
My main sewer line was almost completely blocked. After spending a numerous hours trying to remove it myself I called Roto Rooter. They were quick to get out to my house and had the problem fixed within a couple of hours. Brian was knowledgeable and professional. Pricing was competitive and the 6 month guarantee they offer was a nice addition. I would recommend them.
Luke#3657 was the best! Fixed my drain at 11pm before the water had a chance to ruin my floors.
Megan Neustrom
2 years ago
Very happy with the service we received. It was a great experience from my initial call with the customer service representative who scheduled our appointment to the technician who came to save our day. We received a same day appointment which was very crucial, the technician was professional and did such a great job.
Brian from Roto Rooter responded to a late night call for a clogged basement floor drain. He followed all CDC guidelines, got the drain cleared and explained what drains into the pipes.As we haven't lived in this house for long I greatly appreciated the information on the drainage system and him sharing his knowledge.
Richard Anderson
4 years ago
Excellent, prompt correction of plumbing leak plus longer drying out process. Thank you.
We received prompt service when my husband called. Darrell was here in 45 minutes. And he patiently answered all of our questions before beginning the process to clear our main line. There was no mess left behind when he was finished. And that was something I was quite concerned about. I would recommend.
Gillian Smothers
2 years ago
Darrell was very professional and fixed the problem quickly!
Derek got here quick, everything went smoothly! Now I can use the bathroom again! Thank you!!
Mike did a great job finding the leak on our hose spigot. He gave me all of my options, and he ended up replacing the outdoor & indoor pipes at a fair price. As an added bonus he helped me locate the source of our power outage in the garage, and replaced our burnt fuse for free! All in all Mike was very kind, I would definitely recommend!
Everything was perfect just really expensive job wasn’t to happy about that.
Kalissa Cornwall
3 years ago
Andrew 2766 cleared my floor drain, even cleaned up, did a great job!
Brian was early, experienced and fast. Glad we called.
Destiny Sparks
8 months ago
Our plumber, David N., was courteous, friendly and on time. He explained the procedure to me and was tidy. The company was quick to respond despite it being a Sunday.
Andrew 2766 great job - super friendly service!
Timely arrival and great customer service.
Phil Gjertson
3 years ago
Derek, tech # 4349 was great! He fixed our main line issue and replaced the old cap for us too. Everything was done quickly and affordably!
Justin Cantell
3 years ago
Very quick service by a knowledgeable worker. He was in and out and a cheerful guy. Would recommend for anyone with plumbing needs.
Michelle Munkholm
2 years ago
Professional. Emailed Sunday night and technician was at my door at 9:15 am Monday morning. Followed Covid procedures and unclogged the drain.
I've used Roto-Rooter a handful of times and each time my plumbing issue was resolved professionally. Scheduling is one of the main reasons I use them whether it's nights or weekends. Prices are always competitive and I'd use them again.
Thanks to Brian and Matt, we were able to get our floor drain working again! They gave us great information on what caused the problem and great advise on how to prevent it from happening again. If I ever need a plumber again, I’ll be sure to call Roto Rooter.
Installer came in was friendly and completed job to my satisfaction.
Ernie Preimesberger
2 years ago
Andrew was very efficient and professional.
Rotor Rooter did an excellent job fixing my plumbing issues, they showed up on time and were very professional and courteous.
Came in and got the job done quickly, even took some money off of the fee.
Samantha Humphreys
4 years ago
Fast, friendly and knowledgeable service.
Kim Grosenheider
3 years ago
Andrew 2766 did an excellent job!
Ethan Samuels
3 years ago
Brian was quick and successfully resolved the issue.
Jacob 6750 did excellent service! Not only he helped us quickly diagnosed the cause of water leak in our basement, but also he went above and beyond to inspect other plumbing for preventive measure! We sincerely appreciate him coming over! Thank you
Amy Bolen Morris
a year ago
They were fast, professional and honest.
Our sewer pipe was clogged, Darrell came out and was able to get it to drain again. He showed up on time and was very nice to deal with. Although our problem is bigger than a clog, Darrell arranged for the next steps to resolution.
The office called prior to the visit to get a few details & let me know the plumber’s name and ETA. Will showed up on time and was professional and friendly. He checked the toilet, answered my questions and gave me options for how to proceed. We decided to install a new toilet and the whole thing was complete in a couple of hours. Thank you!
Carol Halloran
3 years ago
Tech was great and he solved our problem quickly.
Amy Garwood-Díaz
4 years ago
They serviced our sewer drain within 2 hours of calling. They were polite, efficient, thorough, and clean! We will definitely call them again in the future!
William Arendt
4 years ago
Needed service quick. The company sent out a technician very timely. Brian #936 did a great job in clearing the sewer line. He was very courteous and explained what he was doing and what was found after clearing the line. Very satisfied with the work and the guarantee on that work.
Brooke Bartels
4 years ago
After trying unsuccessfully for two days to clear the clog in my kitchen sink, I made an appointment with RotoRooter. My window was from 8-12 and Pete was here around 930. It took him less than 10 minutes to clear the plug. He also pointed out issues with the plumbing that will lead to more problems later. He was very friendly, knowledgeable and personable. I enjoyed getting to chat with him while he quickly and expertly fixed several problems. 100% would recommend.
Matt (#6772) and John (#3756) arrived on time, were very courteous and professional. Matt was the main technician on the job. He explained the process, identified what ended up being a minor structural concern that was very fixable. Discussed the rationale for doing preventive maintenance of the sewer line because of mature trees on the property, which identified concerns that should be further surveyed in the future. I am very pleased! I did forget to mention that I had a discount coupon until after they already ran my card. they were unable to fix the problem, but directed me to the billing department. I will definitely recommend Roto-Rooter to family, friends and colleagues.
John O'Loughlin
3 years ago
Dennis was timely, thorough, polite and knowledgeable.
Tiffin HOlman
2 years ago
Mike was VERY good! He was courteous and efficient.He was very nice and respectful of my home by wearing shoe coverings and wearing his mask always and correctly. He was here right away this morning because he knew I was a little stressed with no toilet.I would highly recommend this company and especially MIKE!!
I've been in the trades for over 40 years I've always cleaned up after myself why is it the farmers feel that they can do your job and leave with all clean up after themselves!
Lori Trautschold
4 years ago
Excellent!!! Fast service even on a Friday night! Stayed for 3 1/2 hours until the problem was solved. Cleaned up after themselves. Explained everything clearly. Very courteous and kind technicians.
Michael Thomas
3 years ago
Jake arrived 45 minutes after call was made. Service was prompt and informative while being done. I would recommend both his help and the company.
Tim came out to scope our plugged drain tile with his camera and found the problem quickly. He was very professional and I appreciated that he arrived right when he said he would!
Andrew arrived very timely and was very informative on what needed to have done
Phillip Foussard
2 years ago
Great service, on time, knowledgeable and no upselling. Good experience
Dave and Jeff did such a nice job!
Job was extremely well done. The previous installers used what they had instead of what was correct, but the plumber was able to undo the sloppy work and install my valves properly. I will definitely be calling again next time I am in need of a plumber!
The technician who came was a pleasure to work with. He was honest and completed the work well. I appreciated that Roto-Rooter did not charge a visit fee if I had decided against having the work done. Nevertheless, the fee was too high. $375 to unclog a drain that took 15 minutes!!
Darrel came out and did a great job. Very friendly and professional.
Twanda Robinson
3 years ago
Want to thank everyone from the first call inTim did a video if my line he was very informal thank you all for all your help
Doug Frattallone
4 years ago
Tim (6258) came to our house and took a look at our sewer line to the street -- using a camera attached to a snake. The best part about the visit is that he invited me to see what the camera was seeing...pointing out what was OK and not OK in the pipe. It's an old house, built in the late-30s, so chances are things have eroded a bit! He then gave me a few different scenarios on how to fix the problem. It's great information, based on fact -- not speculation -- which is all a potential customer can ask for. So great job, Tim. And thanks for being so easygoing and friendly -- makes a huge difference.
Service was great, start to finish. Easy to set appt, timing was perfect and was finished up pretty quickly. Jacob was great... explained everything before he started working, wanted to make sure it was done correctly before he left, he cleaned the work area really well and he was super friendly.Satisfied customer!
Getting water coming up thru the floor when using the kitchen sink. Luke (#3657) came this evening to inspect and and clean the drain pipe. He found that the pipe under the basement floor is most likely broken from settling and age (house was built in 1954). He scheduled a tech with a inspection camera to come out and confirm where the break is so we can plan for the repair. I am very satisfied with Luke's service and customer service!
Zachary Smith
8 months ago
David was prompt, professional, and did a great job explaining and resolving the issue.
Annette Eggert
4 years ago
Joe employee number 4793 removed an obstruction from our toilet
Katherine Murphy
4 years ago
Ryan 5503 was wonderful. We had a slow drain thats been slow for 30 years, not only was he able to get it draining again, it now drains better than I can remember it ever draining!
shauntel manderville
a month ago
The guy that came to my house was very thorough very polite and very helpful as well as informative I enjoyed him a lot
Plummer left a mess for us to clean up. He could have easily avoided leaving us a mess by putting down a tarp before cutting into our pipes.
My mainline was unplugged by Joe employee 4793
dan muehlstedt
3 years ago
Great customer service. Quick, clean and easy
Andrew (2766) came promptly as promised on a Sunday morning without added fee to check out our water issue. He swiftly determined this problem and fixed it while answering clearly questions we asked. He left with suggestions for maintaining our pipes and gave a 40 dollar coupon that we had seen on line but had not printed out. Great feeling to have standing water gone and pipes renewed to work again in so short a time from our calling!
Jennifer Hoffman
2 years ago
They were great, same day service and got everything taken care of within 2 hours of calling.
Matthew Wappel
3 years ago
Joe employee number 4793 worked on some drains for us
My technician was very kind, knowledgeable, clean, and timely. He was very comfortable in his work and he was extremely nice to work with.
Henna Karjalainen
3 years ago
The service was friendly and professional. The technician gave several options and answered all of my questions, and got the job done quickly, would highly recommend!
Juan was very helpful and professional!
Natalie Guertin
3 years ago
Actually getting someone here to unclog the drain was a bit of a hassle, but once here it was speedy service.
Laura Trostad
3 years ago
The guy they sent was on time & efficient. He wore a mask the whole time. The drain was clogged but it works great now. It's what you want in a plumber.
Brian the technician was great and did the job fast and professionally
So efficient and supportive in the midst of medical needs - thank you
The first person who arrived didn't spend more than 2 minutes at the house. The second person Jordan was very thorough and patient about what needed to be done. Great job Jordan!
Greg Mcfarlane
4 years ago
Joe employee number 4793 unplugged my floor drain
Andrew was extremely professional and knowledgeable! The whole process was so easy, and Andrew went above and beyond! Highly recommend!
The plumber, Chris (#6287), was extremely friendly and knowledgeable with many years of experience. I appreciate the 1-year warranty on the work. Price is a bit high but it helps to have a company attached to the work that I know will be around if there is an issue. I would use Roto-Rooter again.
Was at the housr win an hour of me Calling. Quickly assessed the problem.
This place is great and do there job.
Highly recommend! We are new homeowners and have never had to rely on a plumber before. Brian showed up within the hour and explained the situation fully. Although our emergency happened late at night, he was committed to getting it done right. He answered all of our questions and gave suggestions on how to avoid plumbing issues in the future.
Extremely punctual and efficient. Dennis was awesome and gave extra tips to help maintain my newly cleaned drains.
Andrew 2766 rocks! Quick, honest service. Thanks!
Andrew was great help. He explained what was the issue and helped us to understand how to prevent it in the future. Awesome learning experience.
Andrew 2766 was great arrived on time and cleared the sink right away.
Daniel Wilcowski
3 years ago
Very fast and professional. I appreciate the great service.
Dakota Basaker
4 years ago
John showed up about 30 minutes after I called and fixed my sink very quickly. They were super nice and helpful.
Derek Brouillet
5 months ago
Will is a very friendly & professional tech. He did a great job!
We had an issue with our sewer main backing up because of tree roots and they had a technician out in a couple hours. They were very professional and cleaned out our main line quickly. Would recommend!
Kathryn Wirth
4 years ago
I got a call promptly at the beginning of my appointment window. Dennis was helpful in explaining what he was doing and what to potentially watch for in the future. He was friendly and respectful of my time and space. I would recommend his service to anyone.
cindy krepela
3 years ago
Technician very professional, informative and excellent customer service
Brian was great. Extremely pleasant guy who did exactly what he said he was gonna do. Price was exactly as quoted. No surprises and told up front. The work was done quickly, cleanly and professionally.
Richard was very professional and knowledgeable. We're pretty savvy diy-ers, but this problem was beyond us. He had our main sewer line back up and running within 2 hours of us calling them. TOTALLY worth the money.
Overpriced vs. others but given the size of the fleet able to get out quickly.
The staff was very professional, quick, and very nice but the service was still 2x the cost of others after looking around. I was sticker shocked when I found out the price to clear a simple drain clog. 3 stars for great customer service.
Shauna Horsch
2 years ago
Andrew was awesome to work with and did an amazing job. He went above and beyond to make sure everything was in good order!
Showed up and were quick to address and fix the problem!
Patricia Green
3 years ago
Brian has serviced our home before. I always receive a phone call when on the way to my house. Today, I was pleasantly surprised Brian was ahead of the appointed time.
Matthew Schwankl
3 years ago
Andrew 2766.
Showed up on time. Got down and dirty, got the job done. Efficient service, nice guy. Hopefully I don't have to call a plumber again, but if I do I'll be going back. I would recommend Andrew.
Brad was fast, efficient and professional. He was super friendly and even let me know what was causing our drain to clog. He even turned on the faucet to show the great work he accomplished! Definitely will keep him in mind if we need anything else repaired.
Very fast and friendly service on the 4th of July holiday - Mike 1968
I was very satisfied with how efficient And timely the service was done. I had to have the drain line scoped and was scheduled right away, the second service person came within 24 hours and spent a significant amount of time removing a broken plug that was blocking the line. The first tech then came back to scrape out the line. All in all it was well coordinated and the problem has been solved.
Ariel Gittens
4 years ago
Derek was great. He was fast, efficient, and gave some tips and tricks for how to avoid this issue in the future. Overall great experience.
Bruce Leventhal
3 years ago
Brian, my provider was thorough, polite, and even a bit humorous.
Heather Lynn
8 months ago
My whole Thanksgiving was dependent upon this drain being fixed. And I was put through failure after failure for 4 days. I plunged my life away. I cried. I had to send my daughter to her aunts because our shower was not moving. And it was our only shower.I begged and pleaded with any and all God's and begged friends to bless me and drove myself nearly CRAZY worrying about the drain and the cost of what was seeming to be an extensive repair.At the point I called Roto Rooter, I was a crumbled mess at the idea that I was going to have to miss Thanksgiving with my daughter. And it's JUST US.. And I would have needed to rest and reset for possible construction and thousands of dollars of main line repair or wall and cabinet repair for the neighbor below. (I'm on the 2nd floor of a commercial building)And David #4579...David came into an apartment that was admittedly VERY messy. And he came to a woman in complete shambles who was rattling off all of the previous failures and their consequences from the last 72 hours.(Did you know, sulfuric acid is NOT a good idea in an apartment? I didn't. Hydrogen gas was a bad way to find that out).But David, bless his heart. Watched me take my final breath and crumble to pieces as I told the tales of my fight for LIFE with this drain.And as I finally crumbled to dust and blew away to the livingroom, he shut the door to preserve my pets from the battle ahead.(Their poor hearts couldn't take another failure either at this point!)And calm as can be. He shielded us from the war he was about to face. He raised his shield and shut the door. And we all blew away as dust into the livingroom.And as I lay there. Crying in the livingroom and becoming an actual puddle of mud, I hear the mighty snake repeatedly slashing at the drain. With tireless swings and stabs, the enemy clog was weakened.David #4579 had done it! He and his serpent removed a large chunk of the devilish clog. And yet?It remained!Without fear, David #4579, led by the metal serpent entered the musky darkness of the bath tub drain. .They slashed and twirled and danced the most intimidating display of confidence and justice.And the effort sent the the clog running for life through the other end of the drain.And the broken woman reappeared in her living room. Only, this time, sobbing with gratitude. David #4579 had done it.He was a hero.A warrior.A conqueror of clogs.Thanksgiving was saved. As was the broken woman. And her worried beasts.The daughter could finally return.And now we will NEVER forget the legacy of David #4579 and his heroic journey into the depths that had ruined the family before him.I am going to always recommend Roto Rooters.And David #4579 deserved recognition for the hero he is!My most gracious gratitude, good sir!
Scott Brigham
3 years ago
Did a good job and cleaned up after himself. A bit expensive at $314.00 for a drain cleaning, but they came within 1.5 hours and cleared the blocked drain.
Jeanene Engebretson
2 months ago
Careful to prevent mess. Worked productively. Friendly. Made sure results were successful in clearing the problem!
Laurie Larson
10 months ago
Excellent Service very professional
Kathleen Dagel
4 years ago
I was 100% satisfied with the explanation of cost, what Brian the tech would be doing and the courtesy he showed towards me and how very polite he was. That is the main reason I love rooter-router!! You have AWESOME people working for you!! Thank you Brian!!
sandra plaster
3 years ago
My old house is hard for any worker.they know how to solve big problems to get the job don well.other companies wouldn't bother and do a not good job. You know a job is done right with roto rooter plumbing
The gentleman showed up when he was supposed to, was polite and friendly, easily identified what needed to happen, and everything was done within 20 minutes.
I had a complete blockage of the plumbing stack causing kitchen sinks and dishwasher to slow and a basement bar sink to overflow and flood the carpet.i called rotorooter for help at 3 PM, and Andrew was at work by about 8 pm on the same day. He arrived with mask in place and operated in compliance with Guidelines from the Minnesota Department of health For Covid prevention.Andrew took a careful history of the problem from me, and we collaborated on the scope of work— which lines needed to be cleared of the accumulated sludge of two decades. In my opinion the cost Estimate was very reasonable.Andrew worked Quickly and skillfully. He inserted the Auger through the kitchen drain and threaded it down through the length of the stack. He Instructed me to observe water flow in the basement sink and sewer to make sure that the plan he implemented successfully relieved the problem.In addition to being an excellent technician, Andrew was friendly, easy to be around, and provided excellent explanations of what he was doing and why. He took care of the cleanup and went the extra mile to apply silicone caulk to joints in the pvc stack to prevent leakage.Dealing with plumbing problems like this can be a difficult, worrisome, and expensive process. Andrew made the experience as painless —and maybe even pleasant— as possible! I have used Roto router in the past and will continue to do so in the future.
The representative from Roto Rooter that came to my house was very courteous, professional, and personable. He also provided me a lot of advice on how to take care of my plumbing! I very much appreciated his work!
Mary Ludington
2 years ago
Discovered that the floor drain in the basement was backing up, causing flooding around 6 pm last night. Brian arrived around 8 PM and found the problem. Not uncomplicated! He found roots in the pipe running under the floor. He got all the drains cleaned out and running again. Took about two hours. Was so glad to have it taken care of immediately!
William Georgia
2 years ago
They came out at 11pm to fix an emergency situation. Darrell was awesome.
Both Luke (#3657) and Chris were very helpful and hopefully took care of the issue for good now.
Josh was very professional and took the time to explain the issue and provided an estimate on cost as well as how long it would take to fix the problem. He was very pleasant and personable, and I felt comfortable leaving him alone in my home while I ran a quick errand.Afterwards, he explained how he fixed the problem and their 6 month guarantee.We've called upon Roto-Rooter over the years and have always been satisfied with their work. I would highly recommend them for all your plumbing or drain service needs.
Service was fast and done right. He walked us through our options as well.
Carol Stramer
3 years ago
Jacob was professional and a real nice guy. He explained what he was doing and cleaned up the area nicer than it was when he came. I will definitely use Roto Rooter again.
Spencer Crittendon
4 years ago
Prompt and friendly service. Darrek was professional, took care of the work quickly, and carried a nice conversation.
Patrick Chase
7 months ago
On time, very nice, informative and professional
gretchen norby
4 years ago
I had a faucet that would not shut off all the way. It needed replacement. I called Roto the day before the 4th of July Holiday they did reschedule for the Friday after the Holiday. About 10:30am the plumber called he was on his way. He walked in went right to my problem he knew exactely what I needed. He came back with my new faucet installed it and left no mess. He was extremely well trained I would say expertly trained. He did not have to call anyone else etc. He was very pleasant. I highly recommend Roto Rooter if you are in the Twin Cities Metro area of Mpls you can ask for Jake 4092 I am very happy and satisfied. It was very expensive but I believe you get what you pay for and he really was a plumbing expert.
Brian was very professional and friendly. He came in and got the job done (thankfully without headache) in a timely and efficient manner. Thank you Brian!!
I highly recommend Roto-Rooter for water damage restoration. They’re prompt, knowledgeable, and efficient. Technician James was nothing but amazing: professional, friendly, polite, explained everything and did an excellent job for us.
Thank you!
jacob leicher
3 years ago
Tim ran a camera for my line and I now know what I need to get looked at and fixed! Thanks again.
Called the 800 number to have a technician come ASAP for a real estate transaction requirement. Called at 3:00 on Friday and a tech was at our home by 4:30. Cleaned roots out of a 75 ft stretch of pipe in a matter of one hour. Kind and courteous. It was nice to get that service checked off our to do list so quickly.
vickie moralez
3 years ago
Andrew 2766. Excellent service. Cleaned up nice job.
Got the job done. Quick & efficient. Cleaned up after the job.
Jamie Vruggenan
4 years ago
Joe employee number 4793 unplugged my floor drain
RotoRooter was called because water was backing up in the garbage disposal sink. On Monday, RotoRooter dispatched a tech who failed to notice the water back up and who performed a snake operation (that ultimately was not needed) charging me $411. After the tech left, I ran water into the garbage disposal sink and the water continued to back up. I quickly called RotoRooter to let them know the problem I called them about was NOT fixed. The next day, a RotoRooter plumber showed up. I showed him the problem and he told me there would be an additional $875 charge. I then asked him what it would cost to remove the disposal and simply replumb that sink to act like a ‘normal’ sink. The charge would remain the same, and he would NOT discount it by the unnecessary $411 charge incurred by the first tech a day earlier. I strongly objected. Ultimately, the plumber called his boss and agreed to reduce the total to $725. I agreed, only because we needed the kitchen sink to work properly. But please know how unhappy we were with the RotoRooter service provided, which wound up taking two days with 2 different techs. And in the end, the overall price to remove the garbage disposal and replumb the sink was in my opinion way out of line for the work done and the inconvenience RotoRooter caused. Suffice it to say, we will not be using RotoRooter in the future.
Andrew 2766 -
Andrew was great. Kept me informed of what he was doing and what was necessary. Very professional.
Fast, friendly service. Mike did a great job with the installation of a new hot water heater, and thoroughly explained what was done to bring things up to code. Very happy we called Roto-Rooter.
Perfect Ron was great 👍 very impressive work
Was able to schedule next day service the day before a major holiday, which saved us a potential catastrophe. Todd was on time, courteous, thorough, and knowledgeable. The price for a new sump pump made me a bit queezy but the peace of mind that our home won’t flood is worth the investment.
Joe employee number 4793 worked on some drains and set up a camera inspection for my piping
Cleaned my drain very quickly. Jeffery explained everything and was very professional and courteous. Don’t forget to use the coupon. Jeffrey was great.
Made an appt online on a Sunday, they showed up Monday morning and fixed the problem. My tech was very professional. Cleaning roots from your main drain is expensive but includes a camera inspection
Andrew2766 did a great job and gave us great information.
Jeanne Erickson
11 months ago
Wonderful service with Brian. He was very professional and let me know that the clog was in the house not to the street. Very greatful for that these days. He also helped me put things back and cleaned everything up. Would recommend Roto Rooter to everyone. And I only had to wait 45mins for.him to get there. Thank You. Jeanne
Great experience! One phone call, they showed up in an hour, took care of my drain problem in about a half hour! Will use again
Chrysler313 Norman
4 years ago
The technician was timely and did excellent work. He answered all of my questions and made sure that I was satisfied before saying it was complete.
David was professional and hard working. He also communicated well while working.
Paul Shapiro, MD
4 years ago
I had a drainage problem on a Friday night. They responded quickly. They first sent out a diagnostic person who explained what was clogged and how. Once we decided it wasn't an emergency and I could use most of the water in my house I changed the appointment to the next mornign in stead of waiting up lateThe next day the technician came when scheduled and he spent a good amount of time making sure the drain was not clogged.
Lauren Staszel
4 years ago
The guys who came out were great and resolved the problem quickly but my 4 hour appointment window was pushed out twice. The techs arrived about 18 hours after calling RR - we were not able to run any water in that time.
Luke was very kind and proffessional! I highly recommend him!
Luke #3657 Did a great job. Was very professional and courteous. Thanks Tom
The Service was great the plumber was great
Technician was very prompt and courteous. They were extremely skilled and explained the process. Blockage was cleared in a matter of minutes
rachel scholz
3 weeks ago
Will came out quickly (within 2 hours of calling) and fixed my toilet right away. He provided his expertise on future issues we may run into and provided some solutions on how to prevent problems. He was very friendly and professional
David was great. Super professional
Heidi Droegemueller
2 years ago
I have a recurring issue with a basement pipe clogging up due to my garbage disposal. Roto Rooter was available the same day I called without a costly emergency charge. They had everything repaired within a hour and I was good to go. The plumber was extremely careful with Covid protocols (wore a mask, maintained 6 ft of physical distance, made sure I used my own pen, etc). Super grateful.
Breanna Axness
2 years ago
Nikola was great! He explained everything he did, was very considerate about wearing a mask and social distancing, and did a great job!
Jeremy Kelzer
4 years ago
1st time using Roto-Rooter and we had a good experience considering we had a floor drain backed up
They arrived super fast, were very straight forward and fixed the problem quickly as well. We had a line back up and it was fixed within 1.5 hrs of me calling
Bernice Hutchison
4 years ago
jacob did a great job and was pleasant and timely!
Bev Rottinghaus
2 years ago
Technicians were on time and completed the work in an efficient manner. Techs were friendly and practiced social distancing well too.
The worker is really nice and helpful. Did the work in timely matter.
Mike was prompt and informative. He explained thuroughly what he was doing and explained how to avoid future issues. He took all COVID precautions and cleaned up very well upon completion of the job.
Stuart Peterson
4 years ago
The technician was very good but I was taken a back when I found out it would cost $354 to clean my clogged kitchen drain. I feel the company has us over a barrel and can charge what ever they think they can get. The drain was sucessfully cleaned.
Brian was very professional and did a great job. Did a great job explaining how it all worked
charles stockwell
4 years ago
The cost was a bit higher than I expected. I was expecting to get some credit for removing the old kitchen faucet and cleaning around the sink. The plumber did a good job in installing the new sump pump in the basement.
Great job Tim!!!
Very informative when describing process and what is needed!!
Thanks!
Kelsey Anderson
3 years ago
No hidden costs or surprises. Team were respectful of safety and social distancing practices.
Tevin Tolzien
7 months ago
David did a great job and had our issue fixed within a half hour. Would recommend.
Patricia Stockton
4 months ago
He did a very good efficient job.
It was exactly what I needed the day that I needed it. Quick service and very informative. Thanks!
bobby kluender
2 years ago
So I called roto rooter. They showed up quick and unclogged the main sewer. He did a very thorough job. Was here about a half hour. 😁 totally worthit. They're also going to send down a camera to be absolutely sure it's good and there's no roots at no extra cost! Highly suggested
Robert Broich
3 years ago
Andrew 2766Andrew,Did a excellent job.On time, courteous and very affable.Bob Broich
Janie Johnson
2 years ago
Darrell was outstanding! He was very professional and took the time to answer our questions. I highly recommend him and the company.
We had water coming out of our drain in the storage area at rapid rates. Within 45 minutes of calling we had a tech in our basement assessing the issue very thoroughly. Very honest and kind technician named Chris. He was awesome! Highly recommend. Our problem was efficiently fixed and all questions addressed and answered with extensive knowledge.
Andrew did a Great job, shared important and helpful information.
Tim came out to take a video of my pipe, and Jeffrey cleaned it out. They did a great job, and made what was a bad situation much better. I greatly appreciated their help, their work, and their professionalism.
I called after 10pm for emergency service and was given a window of 11pm-3am. No one showed and when I called back, was told that they would be there 8-10am. I was very disappointed. However Brian was worth the wait. He completed the job quickly and effectively. As well as provide some educational tips about the kitchen sink. Thank you for doing a great job Brian.
Came out right away, explained everything they were going to do beforehand, respectful and polite. Issue was resolved fast and cleaned up when they were done
Guy was super helpful in explaining what was going on and how he fixed it along with pointing out a couple other issues he’d recommend getting checked out
Andrew Zimmerman
4 years ago
Explained the process and what he was doing and listening for in the pipe. Tech has been doing this awhile and I greatly appreciated his expertise and detail.
Denise Koukal
4 years ago
Derek (4349) was very friendly and extremely helpful. Would highly recommend and will ask for Derek if I need service again.
Beck Flickinger
2 years ago
Very prompt, very friendly. I asked a lot of questions and was very happy to learn so much. The work was done so fast! Totally trust them.
Had a main line backup. Called Roto around 1 pm, they were able to dispatch someone by 3 pm. David was very informative and did a great job! Found a drain back up as well and was able to get a discount on it. Then they had their manager/supervisor come and put a camera down the main drain to make sure there was no bigger damage or blockage. So happy to have the drains working.
Scott arrived at our house in record time and was very helpful and professional.
Great job.Fast response and technician was very niceTech was Brian (936)
Great service. Good technicians. I like the price and the way they coordinate the service. Would recommend.
Darrell arrived quickly after my call was placed. He was thorough and explained everything well. Will definitely call again for my next plumbing need!
Samuel Ramos Jr
4 years ago
The two guy's that worked in my home were awesome they explained everything and genuinely cared
Christina Sakai
2 years ago
Andrew was great! Gave us a good explanation on everything.
Unclogged my main line. Got the job done. Sent a camera down the line for free. Found the problem. Thanks Roto-Rooter.
Joe employee number 4793 worked on my floor drain and set up a camera inspection for my piping
Didnt take anytime at all was in and out with in a jiffy. Was respectful and polite.
Jason was very experienced and professional. He got the job done quickly and left the area neat and clean.
Jay Schroeder
3 years ago
Very fast response time and our tech was super friendly. It made the situation much less stressful knowing someone was there the same day and was able to easily fix the problem. Would recommend to anyone with plumbing problems!!!
Tameka Ballard
2 years ago
The main sewer line was cleared and I was able to start back using my facilities without worrying about leakage.
Came out an hour after I called, the gentleman who arrived was very polite and professional and took care of my issue in no time at all. Would definitely call Roto-Rooter again!
Jason Storland
3 months ago
Shower was leaking Ron was a great guy and Had everything fixed in running like new in a few hours
Makayla Firminger
4 years ago
Great Service! Explained the problem well, so I could understand. Very helpful in answering questions. I would recommend to anyone!
Brenda Hougham
4 years ago
My sewer backed up on a Saturday afternoon. I called Roto Rooter and they were at my house within an hour. My tech, Fred #4155 was quick and did a great job!! Thank you!!
The tech Kevin was great. Very professional and upfront with costs. All exchanges with him were very informative and pleasant.Our issue was with the scheduling team. I called Tuesday and they said someone would be out between 8-10am Wednesday morning. At 10:30 I called asking for an ETA. They said they were behind but should call in an hour and be there shortly after. That call never came. I called again this morning (Thursday) at 9am after never receiving any follow-up calls yesterday afternoon. They acknowledged my appointment and said again that someone would call in about an hour and be there shortly after. Didn't receive a call until 3:30pm from Kevin that he would be arriving soon. I don't know who this falls on but the communication of when a technician will be arriving needs to be dramatically improved. Very poor experience.
Our garbage disposal broke down and started having up water in the sink when we used the dishwasher, we were able to get someone right away and he gave us many options to choose from. We ended up having another tech come over two days later to remove the disposal and redo all the plumbing under the sink and he was very good as well. I am satisfied with the service. The benefit of Roto rooter is they can come immediately and the work is done quickly
Ruth Johnston
10 months ago
From original contact through service
Very good
employee 4793 joe unplugged the gunk from my floor drain
Antonio Gaalswyk
3 years ago
Andrew2766
Showed up in a timely manner and got right to work fixing my problem. And also gave great maintnice advice on our toilet.
Kathleen Stracka
3 years ago
Andrew 2766. Great guy. Great service.
Angela Geiser
2 years ago
Excellent service. Showed up on time, very informative of my situation, providing tips, etc.. Very COVID19 compliant. Will do business again if needed.
Andrew (2766) was my pleasant and courteous service tech. He was efficient, informative and very engaging all while doing his job quickly and solving the issue. Roto Rooter is the way to go and make sure you ask for Andrew.
I'm not sure I completed our review. Your specialist was awesome. He had an idea what the problem was, and was exactly right. He addressed the problem, resolved it and cleaned up so nicely. He was incredibly professional and very polite. He's a wonderful representative of Roto-Rooter. I will contact Roto-Rooter should the need arise again. Thank you very much.
I called Roto-Rooter super last minute after another company tried to tell me that I needed to get my sewer line hydro-jetted for $1700. Roto-Rooter was able to get someone out to me that same night (around 4:15pm). The technician’s name was Jeffrey and he was fantastic. He explained to me the potential scenarios and the procedure and cost levels for everything, so I felt in control and educated. In the end, the clog was within my house (far within 100 feet!) so I didn’t have to deal with any tree roots and the higher pricing that comes with that problem. The procedure went pretty quick and smooth to unclog the blockage and Jeffrey and trainee cleaned everything up and put things back in the closet that they had had to empty. There was also a discount for donating canned food (the company is doing a food drive for Thanksgiving), so instead of the $1700 quote I got from the other company, I paid under $350!
Christine Rein
3 years ago
I was able to get in touch with the dispatcher and get on the technician schedule first thing in the morning to deal with my basement flooding. My technician Jake was friendly, efficient and did a great job cleaning up the excess water.
Kerstin Lappen
3 years ago
Steve was professional and friendly. He diagnosed the issue with my drain and fixed it! Big relief on my part that it wasn’t a bigger issue.
I thought the service was too expensive because it took less than 20 minutes to fix the problem, but Brian was helpful about informing me how to avoid future problems.
frank miske III
2 months ago
Just a simple floor drain cleaning in and out no overselling, no your pipes are wrotting. Just quick work.
Malek Touahri
3 years ago
Andrew 2766
Thanks a lot for your hard job on Sunday and I am happy with the job you did.
Thanks for kindness
Roto Rooter (Mike 1968 and his team) were able to come out the same day and replace our old laundry room faucets. They were quick, professional, extremely friendly and reasonably priced. We were very happy with their work and our experience with them!
Clean my main drain exactly what I been needed done in the first place thanks guy honest work thanks Darrell Minneapolis location you're the best
Andrew - 2766 - was amazing! He was informational, efficient, and very pleasant to deal with. I never want to have plumbing problems again, but if I did, Andrew and roto-rooter would be my first call!
Karen Anderson
4 years ago
We are a first time homeowner and had an issue within two weeks of our drain being clogged up. Roto rooter was able to come that night and help to clear the clog. Josh (#4348) was super awesome and knowledgeable about the issue and was very thorough in educating us and solving our issue. We would definitely recommend using roto rooter if you have any sort of plumbing or drainage emergency. Thanks again!
Gage McDonald (Gmcdon94)
7 months ago
These guys are great! David showed up less than an hour after I made the request and fixed up our plumbing issue within a couple of hours. Very friendly and professional. Would recommend to anyone!
Virginia Vogel
4 years ago
The service was very fast and Brandon, the plumbing technician, was thorough and competent. He carefully explained the work he would be doing and the cost. I was very satisfied with the service I received.
Doug Czaplicki
3 years ago
Andrew 2766 - Andrew came in, quickly assessed the situation, and got our drain cleared out. He helped explain what was going on and had a real positive vibe. We’ve now got a cleared out service drain. Thanks Andrew!
Ellen Lindseth
3 weeks ago
The technician arrived when promised. He was professional, fast and courteous. He explained what he did and what the best way to avoid problems in the future. Would highly recommend.
Rob Lurtsema
2 months ago
Will was personal, professional, informative, and did the work in a timely, clean fashion.
Joe employee number 4793 unplugged my basement drains
Dave was wonderful! Fixed our plumbing issues extremely quick and offered us future advice. We are first time home owners, so that is very much appreciated and valuable. He let us ask any questions we had and was very professional.
Bradley came out to snake our toilet and was quick and efficient. I appreciated being able to make an appointment online, and for the next day.
Great experience with friendly and helpful staff. Very punctual and got our shower running again in a timely manner. I would recommend to friends and family.
Rachel Navaro
3 years ago
Our Roto-Rooter service technician was very knowledgeable, thorough and polite. He did a great job and now are drain is flowing again. Thank you!
Elizabeth Petersen
4 years ago
Jake is the best, professional and timely. I will definitely use him for future needs!
Michael Deeny
4 years ago
Call at 830PM and he was there by 9:30 and unplugged our drian by 10:30.
Will was very professional. He investigated the issue with the toilet and determined that the wax ring had failed. He replaced the ring with 2 rings this time and the leaking issue is now repaired. Very good guy. Would use him again.
Kevin Heppelmann
2 years ago
Courteous prompt professional and efficient. One of my last guys asked to have a beer with me while watching college football ona Saturday afternoon. Non of that nonsense here.
The technician Derek was on time, polite, clean and very helpful. Derek explained what he was doing, as he worked and was able to ckean out the sink that was clogged. They will have my business again if I have anymore plumbing needs.
Awesome service! Andrew was super helpful w a late night fix! #2766
Roto-Rooter was on time quick and precise with cleaning out my main sewer pipe. I would definitely call them in the future for service.
Andrew is very nice and answered all my questions. I am so glad to hire this company to clean my drain. The job done in a time manner.
Bobbie Grafnitz
4 years ago
Brian was great! He was very professional, explained what needed to be done and got.it done quickly and cleanly. He had a trainee with him, Matt, and Matt was also great. Brian left me feeling confident that the issue was resolved, but that if I do have any issues that the 6 month guarantee is in place. Thank you Brian!!!
Had a clogged line. After trying everything on my own including plunging, snaking and liquid plumr with no success I called Roto-Rooter. They were at my door within an hour. Brian our service rep was courteous knowledgeable and professional. Had my kitchen sink draining with 1/2 an hour. Will definitely use again.
Andrea O'Connell
4 years ago
I call Roto-Rooter every 18 months or so to have the roots in the main sewer line cleared. Service is always easy to schedule and the technicians are capable and helpful. Luke #3657 helped on this most recent visit, and he was great: informative, friendly, and patient with my pets!
Sandy Sorenson
4 years ago
I had a house full of people for a bbq on the 4th of July when my drain became plugged I called roto rooter in a panic and the lady who answered said she would get someone over right away and calmed me down. Then Luke #3657 came over and fixed drain. Your team at roto rooter helped me in a desperate situation and made my celebration on the 4th a success.Thank you both for helping me and for the professional way you both handled my situation.
Fast, reliable, professional, will call them again when I need a plumber.
Jeffrey Birkeli
4 years ago
I called Roto-Rooter. Dispatch got my information and promised I would hear from someone with in the hour and I did. TechKevin #921 arrived,a the situation (flooding first floor) and solved the issue. He gave advice on how to better prevent this from happening again. I will seek approval to follow his recommendation and develop a lasting solution. He arrived promptly, was professional, took precautions to contain the mess and I feel like I really got my money's worth. Couldn't be happier. Thanks
The technician arrived earlier than expected and was able to unblock our sewer line which had backed up into the laundry washtub
This morning I had a Roto Rooter man come to open a drain in my bathroom sink. He was very courteous, and explained everything to me before he started. And even told me what the charge would be. I believe his name was Jacob. Congratulations Roto Rooter on this wonderful, speedy and helpful young employee! When I am in need of plumbing help again, I won’t hesitate to call you! And I will also pass on this speedy, because he got here in just a couple hours, information to friends and family!
Chris Anderson
3 years ago
Was a little more then I wanted to pay but they came out within an hour and was able to fix my mistake. The tech was very friendly and was very helpful answering my questions. Highly recommend
Brian cleaned out Our main drain to the street.
Roto rooter, i recommend not to do any services thru them. There services are bad and just not that but They lie as well. As what I mean about that. If you ever plan to sign a contract with them you should really think twice before you do, or else find other place beside others than roto rooter. Because, they screw me over by saying 2 different thing to me and my home insurance to where my home insurance isn't cover and I believe they knew it from the beginning as well just so they can get quick money from me. Hopefully anyone doesn't get this fraud from them like how they did to me and my family. As that being said, there services sucks very bad. We sign a contract saying they well come the next morning to clean up all the mess and take all the damage stuff away. It took them 2 week later to come do there job after all the floor is all molded and still stall us time still not wanting to finish my basement.For anyone who's thinking about roto rooter, just double think before you call them up. Don't make a mistake like how I did with them.
Tim 6258 inspected sewer line - video provided
Thx!!
Super Professional! Great service
christopher rence
3 years ago
The plumber did a great job, outlined the work and the cost structure.
KATHRYN KOTTKE
4 years ago
Our sewer specialist was thorough and friendly. We are looking for an estimate for a big project, and I feel confident knowing Roto Rooter has never let us down. Our specialist gave us a competitive price, and I appreciated that he was as careful with our home as we are by leaving the work area exactly as he found it--clean!
Shawn Huus-McKevitt
8 months ago
David was very professional and explained in detail what was required to fix the issue.
My plumber was very professional and efficient. He was also an extremely nice guy who did his job quickly and well. The problem was with Roto-Rooter's pricing. They charge by the job, not the hour. I was very clear with them that all I needed was a new washer on an old faucet unit that would be replaced during a remodel this fall. Despite receiving three preliminary calls and a visit to my house by a Roto-Rooter representative—still not sure what that was about—I got no pricing information beyond the $79 arrival fee. When the plumber arrived I was told that the job would cost $419! To be clear, that's $419 for a half-hour of labor, plus a 99 cent washer! And this is during regular weekday business hours! I told the plumber that his estimate was more than double what I'd ever paid for a similar job in the past. He pointed me to a discount coupon worth $100 and I had him do the job rather than pay the arrival fee and still have a leaky faucet. So, that's 5 big stars for my plumber, and an emphatic ZERO STARS for ROTO-ROOTER!!!
chris partyka
3 years ago
Andrew did an incredible job of assisting us and not overselling us on the service. We felt very safe and comfortable with him in our home. We'd DEFINITELY recommend Roto-Rooter and request Andrew for future service!
Suzette McDonough
4 years ago
Kevin did a great job clearing our drain of the calcium build up. But what was even more appreciated, was that he explained all steps to me and offered suggestions on preventing a re-occurrence.
~~Tide Dry Cleaners, Apple Valley
Worker showed up on schedule and performed the clean out service efficiently. He was very personable and offered useful suggestions on how to prevent our problem in the future. Work was performed very neatly and no follow up cleaning on our part was required.
Thomas Mccoy
8 months ago
Great job but still waiting for you to call to come out with a camera to look at the drain
Wagner Household
3 years ago
Joe employee number 4793 did some more drain work for us today
Ryan was INCREDIBLY helpful, kind, and hardworking when it came to our main line backup. He was professional and got the job done with a kind spirit. I truly appreciate him coming out to check our our line.
I was in a world of hurt with 2 kitchen sinks clogged and overflowing. Josh proceeded very professionally - telling me what he was doing - each step of the way. In addition to unclogging my sinks, he put everything back under the sink, dried the floor, and was very pleasant throughout the process.Great job, Josh!!! Thank you so much.
Amanda Hogendorf
5 months ago
Came out fast to solve the problem. Friendly and knowledgeable.
Responded when needed and they get the job done!
Courtney Kiesow
3 years ago
2766 Thanks for the fast, thorough, informative service! Answered all questions.
Gretchen Batalden
3 years ago
Great service! Fixed the kitchen sink in an hour after we tried for 4 days! Very timely and professional!!!
Niko was very knowledgeable, professional and he helped make a bad situation better. I appreciate the time he spent explaining what he was seeing in our pipes and keeping us appraised of his progress throughout his visit. If I ever need Roto-Rooter again, I would hope that Niko was dispatched to us since we had such a positive experience. Thanks Niko!
Dave Ehrhardt
4 years ago
Dispatch was quick and friendly, received call back from tech promptly. No real guess of cost after assessment but work completed quickly and successfully. Couple of home owner follow up tips also given.
Chloe Moriarty
4 years ago
Josh was very prompt and professional. He was here within an hour of us calling Roto-Rooter. He fixed the problem and was very cordial and polite. He did a great job cleaning up after the work was completed. Competitive pricing, would highly recommend.
Luke (#3657) did a great job cleaning out our clogged drain. He kept me informed of what he was doing throughout the process and provided tips to help prevent this issue from happening again.
Aleister was incredibly kind, helpful and patient with all my questions. So efficient and thorough.
Wow, called and they were there in an hour! Service guy was prompt and friendly and cleaned up after himself. The one thing it was a little more expensive than I thought it would be - however there was a coupon for $40 dollars off, so not too bad considering the great service and fast response.
Brett Vanderlouw
4 weeks ago
Our service person was very professional and informative.
Faith Hilliard
3 years ago
2766 Andrew. He did a very good job. Arrived on time, full of knowledge. Very friendly.
Nathan Holland
4 months ago
David did a very thorough cleaning of our main sewer line
2 gentlemen came to fix my kitchen sink they were very polite they came in with bags on their feet so they didn't walk dirt in or walk dirt around in the house and they were very professional while they were working they worked quite a while on the drain they didn't give up they had good attitudes about what was going on and how difficult the job was they worked for several minutes trying to unclog the drain they were rusty old pipes but they kept going and they fixed it and got it all cleared out it was quite a big relief and they couldn't have been any more gentlemen Like positive attitudes it was a wonderful experience even though there was some nasty smells and gross stuff coming out of the pipes, Roto-Rooter will be the 1st place I call next time I have an issue with any of the drains
John and Cathie Trowbridge
3 years ago
Outstanding service. John was very efficient and pleasant.
Call Roto-Rooter cuz I had a backup in my main drain they were here within an hour to take care of the job did a good job I definitely recommend them little pricey but it was a holiday weekend and Sunday the gentleman I had do it did a good job very friendly explained everything put a camera down the drain to make sure it was clear and the pipe wasn't collapsed thanks you Roto-Rooter
Mark Schwartz
3 years ago
Aaron was excellent. He took the time to explain things, was very professional and responsive. Andrew new guy he was excellentl!
Jack Carlson
3 months ago
Ron was very professional and good at his job, happy customer!
Eric did a great job, however the price was much more than expected. I used a local company 3 years ago for the same issue and they only charged me half the cost ($175.00). I will use them next time.
Julie Hoffman
4 years ago
Scheduling available sooner than other plumbers again and they do all the phone ahead steps so you’re not stuck. Plumber was helpful and really efficient, had the drain cleared in no time.
Steve Connick
7 months ago
Friendly and professional. Will use again if need arises
Glad they came out on a Sunday. Booties over shoes and mask.
Hannah Ruegsegger
3 years ago
We had a great experience both with getting a day-of appointment and with the job being done done well and quickly. Jim was very knowledgeable, efficient, and happy to answer our questions. Will definitely recommend to others and use Roto Rooter again if the need arises.
I called Roto Rooter because of my floor drain backing up, etc. The woman who took my call was very nice and helpful. The technician, Allister, was very pleasant, respectful, efficient, and kept me updated as necessary. I definitely recommend this company.
Jeremy Mayberg
4 years ago
Joe was great. Polite, orderly and professional. Cleaned up nicely. I would recommend him to anyone needing drainline cleaning
Joe employee number 4793 unplugged my floor drain and set up a camera inspection to look at our pipi
Andrew 2766 was great, very prompt and professional!
Taryn Sellers
3 years ago
Derek came out to look at our clogged drain the same day that we called. He was able to clean it out and found a bunch of nails, pennies, and other debris. He was able to fix the problem in an hour. Very professional!!!
Hugh Thompson
4 years ago
The technician, Luke #3657, was excellent. He clearly explained the problem and corrected it very efficiently.
Sam Ferguson
6 months ago
This was the second time Roto Rooters had to come out in two months. They were not able to guarantee the initial fix would last, but we didn’t think it would be only two months later! The timeliness of getting out here was great showing up within 45 minutes of my call. Wish they would have been more detailed on the issue so we didn’t have to get resolved again within two months for the same issue.
Barbara Kiernoziak Fenton
3 years ago
Very quick response and timely arrival during my service window. Juan worked exceptionally clean and was very helpful answering questions about use and maintenance. I would highly recommend them for routine maintenance or in an emergency!
Tim at Roto-Rooter was extremely thorough and wanted to figure out the problem and he solved it. When you need a plumber right away, definitely call them!
Stephen Stack
3 years ago
Scott Ojala was really nice, did great work and got my problem solved. Will 100% be a repeat customer.
Nathanael Maring
2 years ago
Tec was on time and did great work would use again!
Both dispatchers I spoke to were pleasant and very helpful. And Derrick worked very hard to clear my son’s drain, cleaned the area up afterward and helped us understand how to prevent this problem in the future. I would definitely recommend Minneapolis Roto-Roorer.
Kelly Schuttler
4 days ago
Temporarily got rid of clog. I paid them approx $290 for 3 minutes of work. Then it was clogged again after a couple hours. Waste of money. Buy a toilet snake at a home department store for $60 instead.
Bradyn Burnevik
3 years ago
Andrew 2766- Andrew was great! Knowledgeable and problem fixed. I called dispatch at 6:45am and they were here by 8am!
Service tech was prompt, knew his job, explained the problem and what the fix was, and was a very good representative of the company.
Drain tech Andrew was excellent! Friendly, patient, professional and I would hire him again if needed! He did a great job unclogging our very clogged pipes!
You were quick to respond, very thorough in unblocking the drain, and left the area completely clean
Kristin Nelson
3 years ago
Thanks to everyone for their kind attitudes and willingness to help me solve my shower drain clog quickly. From the staff I talked to on the phone and in person when the tech arrived, everyone was polite and knowledgeable. Jordan handled the situation quickly and was patient with all of my questions. Will share with others and use again!
Drain line to the street was backing up in the basement. The technician had a difficult time getting the drain flowing so the supervisor came out with a camera (included in the price) and identified a low spot with a huge paper plug. Once he knew the issue he got it flowing again. He worked numerous hours on a Sunday but did it all with a smile and good humor! The experience was worth the premium price!
Meghan Holmes
3 years ago
Todd was extremely polite and straightforward with service. Thanks!
Evan Babekuhl
2 years ago
Our sewer drain backed up and they sent someone out within 45 minutes. Our technician was extremely professional, kind, and explanatory.
Alex Fitzgerald
3 years ago
The response time to our call was very fast. I appreciate them fixing our issue along with cleaning up the mess that the clog left behind. Great service and very professional!
The service man was extremely diligent and professional. He explained all the options and proceeded to solve the problem in a timely manner and did a thorough cleanup.
Outrageous service pricing and the plumber that came out to give us the quote was rude and unprofessional!
jodi hogendorf
2 years ago
The company provided a small window timeframe for arrival with four of service follow up of exact time and the technician was on time! Issue fixed and technician did not leave any kind of mess behind. All COVID precautions were appropriately taken. Very happy and impressed with service.
Fabulous friendly service, they answered all of our questions, we will use them again.
paul schneck
7 months ago
Very professional, polite & knowledgeable
Was a wonderful experience
Thank You !
Andrew was awesome! We are extremely happy with the service!
Brian came and was really good at just listening to what the issue was. After he cleared the clog he gave us good information to go by and what may be needed to keep the pipes clear. Great guy.
Andrew 2766
Andrew was prompt, friendly and very helpful. So glad he called. Ontime and cleaned up well. Thank you
Open availability, speedy service, and great tips for preventing the problem in the future
Kristina Rogers
2 years ago
Scheduling was quick and easy and they were able to get somebody out right away to clear my basement drain that was pushing up lots of sediment. I felt pricing was fair and I appreciated the Covid precautions taken.
Vickie Zoelle
4 years ago
I called Roto Rooter to cap and eliminate a hose bib. I was lucky enough to be able to get thg them out the same day.Todd, the plumber, provided me with a quote, then capped the water line . The service was very professional, done quickly and correctly.I would highly recommend Roto Rooter and Todd for your plumbing needs.
Had a main drain back up on me tonight. Called Roto Rooter at 7:30pm, expecting to make an appointment for the following day. Ryan was here by 9:30pm that night. Courteous, professional and got right down to business. I’d highly recommend Roto Rooter to anyone in the same predicament! Ryan, well done sir, thank you.
They were very professional and helpful!
Great service. Jordon got the job done quickly. Everything looks great!!
Barbara Watson
a week ago
Very nice friendly did a great job cleaned up . My tub empty’s out fast now .
Carter Bykowski
4 years ago
Very straight forward, skilled technician came out and fixed/replaced issue.
Technician John was very knowledgeable in what he was doing and explained everything thoroughly to me. He cleaned both my sewage mainline and the floor drainage line fast and efficiently. I would highly recommend John to anyone in need of any plumbing or clogged pipe draining services.
Geat work. Fast response. Excellent technician!
Called to have a basement floor drain unclogged. They were here and done within a few hours. Fully masked, professional and clean.
Roto-Rooter was able to come out first thing the next day after my water heater started leaking late the previous evening. Jake was very professional and knowledgeable about the job and willing to answer any questions I had. We had to install a new water heater and remove the old. The job was done efficiently and no mess was left behind Would highly recommend!
Mark Westgard
4 years ago
Came right out on a Saturday evening and unclogged our pipes.
Fast service and even on a Sunday! Polite and kind, too. My drains work well again!
Rob Blair, FWCB Department Head
6 months ago
Quick, careful, professional.
The technician (Aleister #5504) arrived promptly, the work was done efficiently, he carefully explained everything that he was doing and shared good advice for future incidents, and could not have been any better.
Heavycharger
6 months ago
Luke and Colton did an awesome job!!!! They were quick but thorough and knew their stuff. Not only did they clear the drain but he taught me about how it happened and what to do as preventative maintenance!!
Chelsea Anderson
3 years ago
Andrew was so incredible. Didn’t just come in and fix the problem Amazingly but also gave us advice and knowledge on how to prevent future problems. So friendly and kind and truly was a great experience.
joe 4793 unplugged our kitchen sink and discussed with me the condition ofthe pipe
The technician was very polite. He did a very thorough evaluation of the issue to make sure there were not other causes of our plugged drain. He made sure to walk me through what he was doing and what I can do in the future to prevent the issue from coming back.
Corie Lindemann
3 years ago
Fast service and good advice! Called at 7:30 am and plumber was here in about an hour, even though it wasn't an emergency call. Brian was quick to arrive and diagnose the problem. He cleared the kitchen sink clog and gave good advice on how to prevent problems in the future. Very thorough. He even noticed expired RotoRooter jug and advised us how to dispose of it. He knows his stuff! Thank you,
Nelia Von Glan (Staff)
4 years ago
Classic sump pump emergency: lots of rain, our pump went out at 3am and we were going out of town the next day. Roto-Rooter was the first (and only of 4) plumbing companies to call us back and they did so by 7am with someone at our door to fix it 8am! He was honest, consulted us about our drainage issues, and even took away the second old pump that was still hanging around in our basement. I highly recommend them for any service needs, though I hope yours doesn't come at 3am!
Maria Estrada
4 years ago
joe employee number 4793 unplugged our basement drain
Very professional and helpful in providing a solution for our clogged drain and pipe! We would go with them again without hesitation!
Dave Kneeland
3 years ago
Friendly, efficient, got the job done! Nice Work!
Timothy Bechtel
3 years ago
Got out super quick. Super nice guy. Did a great job. Explained everything he was doing and helped me understand preventative plumbing measures.
Brittney Ross
3 months ago
They were responsive and quick. Price was a little high but they were efficient.
Andrew. 2766 did a great job clearing my sewer line. He answer all my questions. He described to me what he was going to have to do. I’ve used roto rooter in the past. And will keep using them thanks andrew
Very quick response to my call . Courtious and professional. In and out quickly without a mess!!
Prompt response for leaky hot water heater at my 92 year old mother's home. Tech found out it was still under warranty for one month. He was able to get a new one and replace it the same day in a few hours. Only question is pricing- $1000 for labor and permit. Did get it done quickly and efficiently, which, in this case, seemed worth the price.
Brandon Gruber
a year ago
Showed up on time, quick diagnostic, and quick service.
Very nice and informative. Goes the full length to get all the information for you. Will use again.
Dave Brownicus
4 years ago
I'm happy with the service they provided overall. I called them late one evening when my hot water heater died, and had them replace it the next morning. The work done looks very nice and neat, the whole process was fairly quick as well.They did add ~5 feet of unnecessary copper piping for draining that the guy (Mike 1968) had told me was required to meet code, however the city inspector told me it wasn't actually required at all. I don't mind the extra piping, but it likely cost money a bit more money for something I hadn't expected or asked for.While I suspect their pricing is higher than other places, people were friendly, quick, professional, and solved my problem in a timely manner.
Roxie Charchian
3 years ago
We contacted them and received first rate, same day service.
James Erickson
3 years ago
Fast, courteous, got the job done right. Thanks John C.
651* 76th ave n. Single family house. Call this morning for water back up floor drain. Arrived with in 1 hrs. Super fast. Quote : $503 cause my sister renting the house: commercial property.Called another: $275. Run 30 feet . Job done around 30 mins.Call someone else if you are renters or u will have to lie u r not renter for better quote.
He came out and did the job within 45 minutes and it was all hair witch I New that with three women in the house it’s going to be a hair clog he was
Nice told me the cost after he looked at and I said yes let’s do it.
melissa dunbar
8 months ago
Tech who came to house was very polite professional and completed the job quickly—nice young man who knew his stuff
Jessie Nordine
3 years ago
Super Responsive, John (3756) was at my house within an hour of calling, polite, and able to resolve the issue under an hour. He cleaned up after himself too, thanks John!
John Bredesen
4 years ago
John did a great job in identifying the problem and resolving the solution. Thanks John!!
Andrew 2766 showed up and did I great job. Very thorough on the job made sure everything worked before left. I own flooring company and would hire a great employee you have. Thanks
Vicki Mattson
2 years ago
Glad I called. Source of problem was sewer line vs water drain. But I had both cleaned out. Prompt service!
Jessica Jones
3 years ago
Amazing service and affordable pricing. Brian was the tech and he was fast and efficient.
Easy online appointment scheduler. Both first technician for pipe cleaning (John 3756) and second technician for pipe camera (Lucas 4804) were on time or early. They were both very nice and knowledgeable. I didn't do a price comparison since I needed a next day appointment. There probably are cheaper options but the service was great.
Susan Krautbauer
4 years ago
The dispatcher was helpful and friendly. When my scheduled time needed to be adjusted, they were accommodating and courteous. The plumbing technician, Dennis, was a consummate professional...in and out in less than 30 minutes and cleaned up after himself (including my sink, which I didn't expect). I will call Roto Rooter again if I have problems in the future.
The fact that you charged me $400 for 5 minutes of work is absurd. I will never use your service again. Even doctors don't make that type of money
Elaina Brunette
3 years ago
Excellent service. Extremely fast, friendly, and knowledgeable.
Young World Studios
4 years ago
Overpriced compared to other plumbers. Paid 1k for a new toilet. Normally this would cost 4-500. Would not recommend.
Leslie Saugen
3 years ago
On time, thorough, succinct and able to explain exactly what needed to be done. Also, the guys were so friendly!
eugene lindstrom
2 years ago
Great service. Fast and professional.
Laird Stewart
4 years ago
Great service! Tech showed up when he said he would and repaired the project expeditiously!
Jackie Bosley
3 years ago
Andrew 2766. Has great cleared my kitchen sink problem. He told me about the great product roto rooter offers pipesheild. Andrew was very professional. Great service. Great job
Elizabeth Pappenfus
3 years ago
Aleister did an amazing job and was very friendly and professional. Would highly recommend to anyone!
Brian#936 was very proffesional and did the job really well and clean. He gave me ideas and options on what i should do and not to do with my plumbing needs and answered any questions i had thoroughly. Id recommend brian to anyone and will be asking for him to come if i need plumbing again.
Maksim Megaga
4 years ago
Joe employee 4793 unplugged the kitchen sink pipe but unfortunately his company couldn't send a plumber for days to fix the garbage disposal
Ryan was very nice and professional. He took the time to explain what happened and what he could do to fix the problem. I will definitely call them again if/when we have a plumbing issue.
Joe employee number 4793 unplugged drains in my bathroom
Brian Doffing
3 years ago
We had an emergency situation at 11:00pm where our sewer line clogged. Nikola came out immediately and worked for 3 hours. Brian came out the next day for another 3 hours before the clog was finally opened. Both were incredible! Took care in keeping the area clean, great professionalism and wonderful service. Would definitely recommend Roto-Rooter to others.
Awesome job and here within an hour of calling!! Highly recommend!
Had Brian from Roto-Rooter out to clear up some drains that weren't functioning. He fixed it all quickly and for a reasonable price. Very helpful!
Rick Schroeder
a year ago
I had someone come out to give me a quote on fixing a leaking sink faucet (commercial) got quoted $600 to fix but couldn’t guarantee the work. $900 to replaceSaid sink.Asked at the same time about a water heater that was not working 2019 10gal commercial unit. Rep told me that it’s outdated and too small for what it’s doing. And I should have it replaced with at least a 20gal. Asked for a quote and was told $2500-3000I Decided to wait for a small family owned company to come out instead. They fixed all the issues for under $350 sink was repaired and the heating element was the only think wrong with the water heater all back up and running. This company try’s to price gouge if you are a business looking for help. Steer clear.
Sayourie Jade
4 months ago
The service is fast and satisfactory results. Thank you for your services.
Joe employee number 4793 helped us unclog our toilets
Candida Gonzalez
3 years ago
Tim did a google inspection of my line
Karen Nowakowski
3 years ago
Andrew arrived on time and was great. He thoroughly explained my options and the pricing and got right to work. He solved my problem quickly, cleaned up completely and was on his way. Great experience!
Carr Hagerman
3 years ago
I started by calling a competitor, who said they’d call me back but by the time they finally did, I already had called RR and they were here! The tech was down to earth, friendly, and clearly explained everything. The work was professional, competent and thorough.From beginning to end the Roto-Rooter team went above and beyond to get this messy job completed.Thank You!
Midge Mulcahy
3 years ago
these Guys are great. i emailed at 8:00 PM in the evening for an appt. they called at 7:30 am the next morning to come out. very professional, upfront about pricing, and fast. i would definitely use them again. Awesome job!!!
Tried to snake my drain myself. And had to call in the Professionals the technician was courteous and answered my questions and explained the risks of what he was doing as he did the project. My clean out is 200 feet from the road-He achieved drainage at a 170 feet.
Carol Eskelson
3 years ago
Kitchen faucet replacement, leak, valve replacements. Fast service. Was able to schedule directly with the plumber I requested. Chris Limberg did an excellent job; explained everything upfront. Very helpful and friendly
He did a great job and kept us informed throughout working. He was very helpful and honest about everything.
Elizabeth Richardson
a year ago
Much more expensive then I thought it would be but no problems with the drain since.
William Ruckel
4 years ago
Responsive, reasonably priced, and excellent customer service.
nadia dimitrova
6 months ago
They were quick to come. David was professional and explained what to do to prevent a clog from happening again.
Renee Hutter Barnes
3 years ago
Roto-Rooter was able to come over in a couple of hours to address a back-up issue in our sewer pipes. They were courteous and worked quickly.
Had them out 3 times in 4 months to unclog the same drain, ruined everything in my basement, got charged twice. So much for that warranty they speak of.... They said the last time was a different pipe.... I’m thinking it was that last pipe all along.. also the last guy wasn’t very nice or was in a bad mood... not happy.
Sean Aleckson
3 years ago
Brian was great, very professional and did a great job explaining what he was doing. I would recommend Roto Rooter to anybody who needs their drains unclogged.
Andrew 2766 was an outstanding . He provided fast and friendly service. He really was knowledgeable and help me get to my problem.
Liz Robinson
8 months ago
Efficient management of a clogged drain that failed the typical homeowner management.
Brent Pearson
8 months ago
The technician quickly unclogged my drain. The service call was quickly completed with a friendly person.
Eagle Eye Wholesale
3 years ago
Tim did a camera inspection. Very informative and educational. Provided a detailed solution to my line problems.
chris gahns&his crew was responsive as they come&i surely appreciate all his superb craftsmenship of the work done&completed so quickly!
Christian Schmidt
7 months ago
I've been fighting a slow/clogged drain for months. Finally made the call this morning when I found myself standing in the shower water. David was out here in a couple hours and did a great job taking care of my issues. Thank you
Great service! Helped locate the drain after moving multiple boxes and then lifted up the carpet. Shared insightful tips and very friendly!
Robert Dunlop
4 years ago
Technician was very helpful in explaining the situation and pricing options. Even took a nice chunk off of my bill as well. Definitely recommend RR for the next plumbing issue!
It was around 10 P.M. a few nights ago when I realized our main sewer line was completely backed up as there were a dozen or so gallons of water on the floor around the laundry room drain and sewage had been pushed up through the laundry room sink. To make matters worse, we discovered any water we used in the house would end up adding to the mass of water on the laundry room floor which was now within a few feet of our finished basement. Upon calling Roto Rooter, I was pleasantly surprised when the customer service representative told me they would have a plumber out within the hour as it was near midnight now. I was fully expecting to have to live without water for at least a day. Brian (#936) arrived promptly and immediately thanked me for calling Roto Rooter. His ability to calmly analyze the situation and knowledgeably explain to me what had occurred and what he was doing to remedy it really put me at ease. He had everything functioning smoothly within an hour and a half and was thorough and professional the entire time (always made sure to wear boot covers and clean up after himself). While I obviously hope this never happens again, I have no doubt in my mind that I would call Roto Rooter to take care of the problem again.
Kate Stadtherr
4 years ago
Have used Roto-Rooter twice and both times the repairman did a good job. On time, good clean up. Would recommend Roto-Rooter to anyone
ryan carlson
8 months ago
David was professional, prompt, and very helpful. He did a great job and we will definitely be using his services again.
They were able to come out within the hour and did a great job! No more clogged pipe!
Tim did a camera inspection on my lines and found some defect. Looking forward to getting repair done so that my home can be whole again ^_^
Andrew - very knowledgeable and efficient. We had an issue that was not resolved through another company and after explaining the situation Andrew was able to diagnose and fix our problem.
So this is a recommendation for Andrew 2766 with who was here working on our plumbing he did a very good job and explained everything a clearly and we took care of the problems. Thanks roto rooter
Nichole Flowers
3 years ago
Technician was on time. Service was completed in a timely manner. I was informed of service needed, provided and completed. Very thorough!
I called to schedule a drain cleaning and they had someone at my house within an hour. We just had a clogged drain so it wasn’t even an emergency, but I appreciate getting it done immediately when it was convenient for me. The techs are always friendly and do a super thorough job. Our drain is back in business working better than ever.
Scott Weislow
2 years ago
Annual clean out of main sewer line. Requested a specific technician that has successfully navigated our tricky knock out access; a different tech was sent.
Victoria Scully
7 months ago
Excellent service. I was expecting to be taken advantage of as a widow and David was so kind and explained everything ahead of time and I found him to be trustworthy. He was also nice to my puppy.
Kelly Lundahl
3 years ago
There is nothing like having your water back up on a Sunday morning. We called Roto Rooter and they were able to come out same day. Brian #936 was very prompt and able to find out exactly what the issue was in a timely manner. I was very impressed with his overall knowledge of the issues we were having, he also went over some preventative measures for the other drains in our home. It was great to work with a company and technician who values hard work and wants to educuate you so they do not have to come back for the same issues. Thank you Brian!
Aaron Lueders
3 years ago
Derek 4349The floor drains in my basement were backing up. I called at 7:30 PM. Derek arrived before 8:30 PM. He resolved the issue and was out of the house before 10 PM. He assessed the issue right away and did a great job explaining what was to be done and exactly how much it was going to cost. I am more than satisfied with the service I received.
Toto toilet was randomly running - needed repair. Ron was wonderful . . . professional, friendly, very knowledgable . . . a great representative of your company. 20+ year old toilet is now operating as new. Thank you, Ron!
I heart Colorado
4 years ago
I had a plugged kitchen and bathroom sink so I called and they said that they would come with in a 4 hour window, but my technician Aleister #5504 came an hour later and cleared both of my drains in now time. He was extremely friendly and personable and answered all of my questions and gave me tips to avoid the same problem in the future. The price was fair and Inwould definitely use them again and recommend them as well
Showed up on time within 1 day as I requested. Was able to clear my kitchen drain and replace a pipe fitting that wasn't installed correctly when I built my house 18 yrs ago? Butt, up and running in less than an hour and now I can do dishes and use my kitchen again!
Our drains have been running slow since the spring flooding. Called Rotorooter and they were at the door in 20 minutes. The tech (2766) discussed our possibilities of problems and potential solutions. He got to work and the drains are now working great!
Sverre Sundgaard
3 years ago
I called to make an appt & they were able to come out within a few hours. They were able to get drainage for us after I spent most of my evening prior working on it. The technicians were courteous, understanding, polite & didn’t hesitate to explain things I had questions with. I’m pleased with their service.
Michael Ziskovsky
3 years ago
Tim was very flexible, it was great to have him out and help us!
We had a utility room floor drain back up. Roto-Rooter was able to come out the next day to address the issue. David was professional and explained the issue and his procedure to clear it.
Katherine Martin
4 years ago
I highly recommend Mike #1968. Very professional, explained the challenge and how it would be fixed. Completed it quickly and cleaned up the areas.
Daniel Wiseman
9 months ago
Company communicated timeline effectively even when there was a delay. Made a service call same day even though it was late in the day.
Pricing was upfront and quoted after the service needed was confirmed by the on-site tech. Absolutely happy with Roto.
Natalie Ferguson
3 years ago
Andrew was friendly, helpful and did a fantastic job.
They willing to find a way to work with my budget good plumber.
Karen Rodvold
3 years ago
I had a clogged drain in my utility room that caused my main floor to flood on a Saturday. I was obviously stressed and overwhelmed. I called Roto Rooter to come out and fix the problem. Jeffrey #5378 was absolutely AMAZING and knowledgeable! He fixed the issue quickly and even gave me advice on future plumbing issues. I HIGHLY recommend Jeffrey at Roto Rooter!
Amy Hanenburg
4 years ago
Great service. The technician was friendly and informative. Cleared the main drain line and shared helpful information for preventing problems in the future.
My experience with Roto Rooter wasn't good, plain and simple. I called for a garbage disposal 'fix' and they booked the appointment. On the phone the lady said she didn't have any pricing for fixing or replacing a garbage disposal. Tech showed up and he read me the cost of replacement $600 off a price list. Why couldn't the rep tell me this? So the total cost of the unit is $180 + $600 replacement. Didn't even offer to inspect it or repair it. Denied the service but still had to pay a $69 trip fee. Had the rep told me what to expect I would've never wasted anyone's time. That rep had access to a price list, just didn't want to tell me. It's a scam and I will never go through this company again.
Really one of the best plumbers I have encountered. Friendly. Joe told me everything he was doing before he started. He was polite and I didn't question one thing he was doing, because he was explaining everything so I could understand it. I would use this service again over all others I have used before.
All was great! On time friendly and all fixed. :)
David was very polite and very fast got in got out got the toilet working again couldn’t have been a better experience I spent like 3 days trying to fix it. Worth the money.
John, was great! Had a plugged sink that my 89 year old father with dementia tried to put his depends down. So embarrassing....John was polite and efficient. Unlike Ben Franklin who could not even take the sink apart in the past. Thank you John!
Pauline Ndungu
4 years ago
Very professional called to give a heads up on ETA and were on time. Jordan well conversant with his job very respectful and professional man.
Lindsay Brown
4 years ago
Josh was incredibly friendly and kept me informed every step of the way. The project produced a lot of unexpected issues but he was upbeat and helpful the entire time.
Lauren Nelson
4 years ago
I had an excellent experience throughout the entire process. They had someone come out within a timely manner and the technician explained the process to me as he did it. I would highly recommend their services!
The service man was very friendly and did a professional job
Maria Bowker
8 months ago
Fixed our backed up main within hours on a holiday weekend. Great professional service.
Brooke Christenson
2 years ago
Darrell was quick to the scene! I called and they came in under an hour. Our basement was flooded with sewage and they took great care of us and made sure we knew what was going on!
andrew lundeen
4 years ago
Called in at 530 pm and it was non emergency and they immediately able to send someone out. The plumber they sent was named Fred (Tech #4155). He was phenominal! Even if I paid a little higher by using an international company it was well worth it! I would call and schedule to have him do anything else plumbing related for sure!
anthony ritter
2 years ago
Quick and easy. Scheduled in the morning and they were able to come that same day. Their rep was very polite and helpful and got the job done with as little disturbance to me and my roommate as we worked from home. I will be using them the next time I need plumbing work done!
Marisa McAndrew
2 years ago
I called and they were able to come out the same day. The prices were great and service was very timely.
Sandra fjerkenstad-Büdel
4 years ago
Showed up
Did the job
Worked awesome
Andrew Linaman
4 years ago
Great customer service and they showed up within two hours. Highly recommend. .
Customer service was great on the phone, when they sent out support and with the technician. The technician explained what was wrong and helped understand the process.
sandra cameron
3 years ago
Matt and John were so very helpful. They did a top job, and even checked my toilet issues, and gave some good suggestions. I was very pleased.
Patrick Young
3 years ago
Andrew 2766 fast service and knowledgeable about the problem.
Don Colbjornsen
3 years ago
Very thorough, nice to talk with. Jeff explained and showed me his complete inspection. Great experience!
erik brostrom
3 years ago
Quick, fast, professional. 5 stars all day for the technician whom performed my service.
Stephanie Baker
a year ago
The service was fast and everyone was super nice and super helpful.
Genevieve Wilson
4 years ago
Impressed by how prompt they were and helpful. Would use them again ! Highly recommend.
Courtney Fults
4 years ago
We've had RR out several times as we have old cast iron pipes that need to get cleaned every 18 months or so. The first appointment was rescheduled at the request of RR as it was getting late in the evening, not a big deal as we did not have an emergency. Tech came at the beginning of the new time window. Tech did an initial diagnosis, then went about snaking the cast iron pipes. He was very quick and efficient, courteous, professional, but also very personable. Tech #3657
17 days into a brand new home and we had a drain backup. Luckily we called Roto Rooter. They were slammed with other jobs, but very great at communicating their schedule with us so we could set expectations appropriately. Brad showed up and was really professional and knowledgeable. Brad had to work the main line for over an hour, but he got it to move. I was really impressed that they are a 24x7 operation and they charge the same to come out on Tuesday morning as they do Saturday afternoon. I didn’t feel like I was being taken for the weekend emergency pricing. And, we’re going to have a supervisor come out and scope the line, which was included in the price.Thanks Brad and Roto Rooter! If we ever need this again, you’re the ones we’ll call!
Great job water subsided after about ten minutes of him starting.
Stephen Kondratuk
2 years ago
We had our floor drain clogged in the basement with sewage leaking out so needed help right away. They came within a couple hours and were able to fix right away. They did a great job and were very helpful, would highly recommend for anyone in need of drain unclogging!
Brian and his partner were very friendly and professional. Was very good at communicating and did a great job!
Ron was a profession knowledgeable technician greated us with a smile at the door and announced who he was got to work a.s.a.p figured out what the problem was and didnt beat around the bush and how much it would cost THANKS RON roto rotter needs to recognize there good emplyees ....GIVE RON A RAISE
Andrew W was friendly, knowledgeable and fast.
Andrew Baerg
4 months ago
We’re flexible with our schedule and got everything done way faster than expected
jackie powell
3 years ago
They were able to come the same day and very professional.
Jeremy Hermann
a week ago
I should have asked for prices ahead of time. $457 for unclogging a single drain which took less than an hour is a crime. Shame on me for thinking Roto-Rooter would charge typical per hour plumber prices rather than leveraging name recognition to gouge customers. I will say that my experience with the plumber himself was very good, but I learned my lesson and will be shopping for other providers next time based on upfront cost estimates.
Tim Schumacher
3 years ago
Brian (0736) did a most thorough job, basement sewer can never be pleasant. His prognosis was perfect and executed in an hour, problem solved. Thank much for making our day better.
Prattecke Ellen
a year ago
They responded very quickly. They fixed my problem, friendly and helpful.
Lori Peterson
3 years ago
Same day service! Brian was very fast and knowledgeable. Trustworthy company. For sure will use again if needed.
Customer friendly Approach. On time for appointment. Provided customer various options for repair and replace. Educated customer what's real problem and the solution
Thomas Whitlock
3 years ago
Jordan is a rock star! Helped us out in a time of need. Fast, courteous, and understanding! Clean to the street! Thanks Jordan!
Stanley Roberts
3 years ago
They came when I needed them to come to get to work done today and not put. it off for another day. Plumber (Mike) was very professional and gave me many good preventative pointers.
Trevor Gardner
2 years ago
Our tech Mike was very professional and friendly. He did quick work of some pipe replacement.
Daryl was super helpful unclogging our drain and took the time to educate us on what he was doing. Thanks a ton for the clean drains!!
Terrific worker, honest and cleaned-up well afterward. Honored coupon, as well!
Super friendly staff, timely arrival, and extremely knowledgeable about the issue! My technician answered all of my questions and gave me tips on how to prevent future problems.
Our floor drain was unclogged by joe employee number 4793
tim inspected my line, looking forward to getting my line replaced!
Over $400 for basic drain cleaning. Damaged bathtub in the process
Roto Rooter great service,They come right away after we call.
Andrew 2766 gave great advice and also added plenty of home advice!
Grace Dunleavy
3 years ago
Andrew 2766 was friendly and did a great job! Thank you!
Teka Debalkie
9 months ago
Good service! Professional work! Helped with my kitchen sink faucet drainage. Highly recommended!
Professional, on time. High quality of work. More expensive than other companies I have used in the past to clear main drain by ~$200.
Jeff and the team is very professional! They come out here fast and gave very professional advice and knowledge on what is going on to be able to locate the blockage. Even though the blockage was not able to clear right away, they found multiple solution and best effort to help with the situation. At the end, problem solved. Very good team and good communication! Highly recommended!
Andrew 2766. Was on time, nice and very knowledgeable guy!
Technicians were on time and professional. They explained clearly what they were doing and what my issues were. They also clearly explained what I could do in the future to proactively keep my house’s sewer system running as well as possible.
Michelle Koyama
4 years ago
Responded quickly, resolved the issue, and gave a reasonable estimate that was accurate. Very friendly and helpful.
Our washing machine was leaking and we called right away. They had someone come out on a Sunday. Very nice and made sure everything was great before he left. Thank you!
Richard Sachs
2 years ago
Was on time, Did a good job, price was reasonable compared to other places. Explained everything and will recommend them anytime…
Brianna Nelson
4 years ago
knowledgable and personable, will definitely call again!
These guys are amazing! They showed up to my home today to replace the main drain to our home as who ever installed the first didn't do the job right and we had 6 feet of roots growing in our drain! The job was completed in 1/2 day. They explained what they did guaranteed their work for 1 year! So pleased I called Roto-Rooter!
They will make sure the job is done correctly.
Bradley Smith
3 years ago
Andrew 2766---Fast professional service, cleaned up after the job was done as well. Floor drain in basement is unclogged and he demonstrates and showed me after completion.
Our tech Darrell was extremely helpful and knowledgeable! Solved our issue, and was very friendly!
Shawn Wallace
7 months ago
It’s pretty rare when we have had sewer issues but when we do Roto Rooter has always been our go to, they have been responsive, reliable, easy to work with. Our tech Dave had noticed some odd things when auguring out the sewer line and called Casey to come out and run a camera through the line to make sure everything was in good shape. Casey found some minor issues with the sewer but thankfully nothing major. The Roto Rooter crew and dispatch people are great to work with, I would definitely call them again.
2766 Andrew. Andrew was very prompt, friendly, and very knowledgeable, knew the exact issue right away and took no time to fix it, took the time to educate on how to prevent this again. Great job!
Bee Keomanivong
2 years ago
Both technicians were professional and helpful. Would definitely recommend their services.
Dianne Haulcy
3 years ago
They were available quickly, the plumber was nice and respectful of my home a d did goid work. I will use again.
Onelikethesteve
3 years ago
Everything was so easy! Made an online appointment, for the next day! They called about thirty minutes before Brian arrived. The plumber Brian was nice, fast and very professional and explained everything he was going to do. Excellent service!
Michael Pugliese
4 years ago
The Todd the Plumber was great. quickly identified and fixed the problem. However, the charge for two hours worth of work was $800. That is totally unacceptable. Great service but a total rip off.
Late on a Friday night is the worst time to have a plumbing problem, but with a quick call to Roto Rooter my mind was eased. From my call to the tech's arrival it was 75 minutes. The tech was very helpful in trying to find solutions to cause the least damage possible. It turns out our main clean out is in a finished bedroom. He helped me pull up the carpet without having to make any cuts to it. Also he was very conscious of his volume as I had people sleeping in the house at the time. I had no issues and would recommend Roto Rooter and the tech I had anytime.
The plumber was great and explained what needed to be done. Was wearing the proper face mask and put protective booties on his shoes.The repair was done quickly and professionally, and the customer service was outstanding.15 year employee that was proud to work for Roto-Rooter.Job well done and would recommend Roto Rooter services.
The gentleman came within one hour and quickly helped us to fix the issue. We truly appreciate his work.
Christine Powell
3 years ago
Darrell was awesome! He was very professional, super friendly and FAST!
Great service. Friendly and knowledgeable. Kept at it even when my kitchen sink pipe was difficult to snake.
$405 for a clogged sink and nothing was leaking? No way. I found someone who did it for $160 and the job was done in less than an hour. Over priced but customer service was nice. I would just shop around a bit more.
I originally gave my experience a 1 star. I had someone come out this morning and wasn’t too happy with my experience. After the service I tried for hours to get a hold of someone to help me with an issue but was unable to receive any help. A few hours later I was able to talk to management about it. He was kind and professional. Offered a solution and tried to make things right. This company has amazing customer service and they really do value their customers.
joe employee number 4793 unclogged my floor drain
John Lindstrom
2 years ago
The service technician was on time. He did a good job explaining what he was doing and arranged to get a follow up with a camera inspection.
Mike was professional, efficient and pleasant.
He communicated and explained the issue
Great help
Kevin & Melanie Greening
4 years ago
Josh#55e7 did a great job fast and clean
Jenna Nitschke-Franklin
4 months ago
We had Will come out to clean our floor drain after a load of laundry left standing water in our basement. Booked the appt online and they were here within a couple hours! Will was very professional, nice, and efficient! Would highly recommend!
Unbelievable service, professionalism, and expert advice and support to fix and deal with all the associated issues from a clog.
Daniel Schmit
4 years ago
I requested service through the web site's schedule and appointment feature. I received a call the following morning notifying me a technician would be out in 2 hours time. Very prompt service. Darrell the tech was quick, clean and thorough. Price was fair as well. Good overall experience. Would use again for drain issues.
David Sherman
3 years ago
Todd was very pleasant, personable and understanding of my situation. He answered all my questions and was accommodating in walking me through next steps. I would highly recommend them!
Jordan was very helpful and even gave us a few tips and recommendations!
Justin Stegmeier
6 months ago
Quick and Curteous. Would absolutely recommend to family and friends. They quickly cleared the blockage, identified the main cause, and recommended a course of action. I can't speak for pricing in compairson to other companies. We went with Roto-Rooter because they were the first ones to answer. I am not dissapointed with the amount I paid for the services that I received.
John (3756) was friendly and efficient. Called as our bathtub was not draining. John has to get creative due to how our tub was installed (and due to its age) but got the clog out. I’d happily work with him again. I find Roto Router to be on the spendy side in general but when you need something like that fixed it is what you pay. Used the online scheduling and that was easy.
Douglas Anders
a year ago
Roto rooter service was tops. On time, cordial and knowledgable. Very happy with the timely service.
Melissa Kotek
8 months ago
The drain pipe in basement was completely clogged. They came out Within 2 hours of request, quickly diagnosed and cleaned the drain pipe and everything is working great now! Very nice and professional. Highly recommend
Caryn Hansen
5 months ago
William was very professional and helpful. He couldn't clear the drain because the pipe is broken but was helpful in explaining next steps. The best thing I wasn't charged for the drain clear because he was able to clear. Thank you William for your great customer service!!
Peter Follesé
3 years ago
My sinks were unclogged by Joe employee number 4793
Andrew was great cleared my floor drain issue. He was very helpful. He knew what he was talking about. Great service from roto rooter.
Tenant of St Phillips garden
4 years ago
Joe employee number 4793 unclogged my kitchen sink
Steve Kennedy
3 years ago
Dennis was awesome. He was very informative and very helpful regarding everyday maintenance.
Very responsive and quickly met expectations. Great no contact service
Jeff (tech #2205) explained everything he was doing to clear my drain. He was very friendly and fun to chat with.
John Alexander
6 months ago
Need a kitchen sink unclogged. And David showed up quickly and fixed our problem!
Daren Mattson
8 months ago
Tech was very nice and professional. Explained what needed to be done.
I called in and was able to have someone out within a few hours the same day without any additional cost. I was called 1/2 before the techs arrived. Got two techs due to one was doing some training. After a short assessment the pricing and all the work was described up front without any obligation or cost. I had two techs working for hours with a fair amount of tools and equipment. My basement is cool and even with taking turns they were sweating. They also took the time to snake the main line twice just for good measure. I'm a service tech myself and watched most of the work being done. Thankfully my equipment and tools are not as heavy. They did great work, saved me some money, and left my home cleaner than when they arrived. Being that I am a service tech, my expectations are considerably higher than most. Thank you for the great work!
sarah sunshyne
4 years ago
Our tech was thorough and professional. Got the clog cleared with a positive attitude.
Cleared drain to city line and cleared drain pipe between floor drain and stand pipe. Excellent and friendly service for an unpleasant situation ( drains not draining). Very good job and am very happy with the outcome and professional service.
Robert Turner
3 years ago
Brian and Matt were very professional. Pricing was up front and the work was done quickly.
Christopher Raymond
4 years ago
I've relied on Roto-Rooter as a homeowner for years. Today Andrew fixed a water backup that was flooding my basement. He was thorough and explained everything in simple terms for me. Thank you!
Great job. Left it clean. Very personable. Gave me a quote before started.
Alex Ferguson
4 years ago
Setting up our service was very simple, however, we did end up having to reschedule or service to the following day due to all available technicians being busy. The company was in constant contact about it though, and as the day continued to drag on, the decision was made to reschedule.Our technician, Trent, arrived and right away you could tell he knew what he was doing. He as a very friendly and knowledgeable guy, and he made sure to go over all costs and fees before starting the job, to make sure we were alright with it all.All-in-all, great service and would use again.
I had a drain in my basement which stopped draining. My laundry wouldn’t drain because of it. I called dispatch and they were really nice and helpful! The technician arrived within 30 minutes. He helped me with my home warranty claim and had the drain cleared within a short time. In under an hour I was fixed and ready to do laundry again. He was great and very nice and professional! I would definitely use Rotor Rooter again! Great job. 10/10!
Had our basement drain clog and backup at 10:15pm on a Friday. Within 45 minutes they were here and 30 minutes later fixed the problem! Highly recommend.
Brandon Bright
a year ago
Came out to have them do a non-emergency snake on the floor pipe leading to the main drain which we had done a couple years ago for $100. they were a couple hours late which isn't a huge deal because i get they're busy and backed up. but when they wrote up the estimate the guy wanted $500 for a non emergency service previously administered for $100.
Prompt, quality service. I have preventative maintenance done on my sewer line every few years, as the clay sewer pipe is old, and there are always some tree roots venturing into the pipe. Derek arrived promptly, got right to work, and had the 100 foot line cleaned and the project finished within an hour. Skilled, reliable, clean, and fast. Thankyou!
Quick service, low maintenance and easy on my part.... highly recommend
Roto rooter came out right away when I had my drains back up. I even had an issue with the repair work done, and they came back out right away to fix again. I trust roto rooter to provide quick, affordable quality plumbing services. Thank you
Cristin Craig
2 years ago
Mike showed up and asked me to show him the issues. He found the leak we needed to find, looked at the other issues and came up with a quote quickly. His work was high quality, he explained what he did and made sure the issues were resolved before he left. He kept covid precautions while in my home and was overall very friendly!
Tammi Schieffer
2 years ago
Roto rooter came out on an emergency call for a toilet that was overflowed and clogged. They were very prompt and professional. After clearing our pipes gave us advice on how to prevent it from happening in the future and adjusted the water level.
Robbie hollenbeck
2 years ago
He showed up on time, knew exactly what he was doing and on a holiday. Very nice!
Jessica Bervik
7 months ago
Brian was timely and knowledgeable. He got our drain working and helped us figure out what to do with the mess!
The tech who came out was professional, informative, and got our clog fixed as fast as he could! I'd use them again!
Animal Whisperer
2 years ago
The service tech came out within a half hour of calling ! Great service !
Sandy Krevinghaus
3 years ago
Fast service! Jordan was very nice and great!
Sam was awesome. Will be recommending and using this company in the future. Thanks Sam.
Lorrayne Christianson (Lori)
a year ago
We called at 7:50 on a Friday night and Andrew arrived by 9:15. He inspected the area and let us know what was needed, he also mentioned needing to replace the cap. He let us know about a coupon for the service. We had him clear the drain, and he found the cap didn't need to be replaced. He also provided us with info to help keep the drain clear in the future. He was very courteous, and helpful. We were very happy with the service.
Plumbing and drain services don’t exactly bring me joy but it’s a necessary service when you own a home. We had roto rooter come out again for our annual maintenance and our service tech Darrell was excellent! It’s the little things like introducing yourself, shaking hands, etc. that make a difference. They always do a great job and we’ve never had any sewer problems like the last family that lived here so we trust that they are doing an excellent job. We will gladly invite roto rooter back annually and any other time needed!
Neil Apfelbaum
4 years ago
Joe employee 4793 worked on several drains for us
Andrew Jukich
3 years ago
Fred (really, that was his name) showed up earlier than expected and gave me a verybfaur price. His service was top notch. Extremely professional in appearance and attitude. I was very pleased with his service as well as willingness to explain to me what the problem might be.
Fast and very friendly service.
Main line was blocked with a clog. Water was backing up on to the basement floor.
David Joyslin
3 years ago
Andrew 2766. Good work..
Fast and well done
Andrew2766 was courteous and very frank about the problem. Fixed the issue-makes me continue and always calling roto for my plumbing issues. Thanks Andrew.
Carol ANN Hansen
3 years ago
Jessie was very polite and professional. I already recommended his service to my neighbor.
Great job today by Brian and Matt.
Robert Woolston
2 years ago
Showed up on time to unclog a sink and possibly clean out floor drain. Immediately determined that the floor drain was OK. Had to remove original 1951 U-bend to get at blockage in a drain pipe that had many bends. Brian worked diligently and explained what was being done and why as the work progressed. End result was a sink that drained so well, better than since I bought the house. Happy with the work and workers.
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