Jess Elliott

a year ago

Jared came to our home for an a/c and furnace tune up. He was prepared and professional and a pleasure to speak with as I barraged him with questions. Upon inspection he provided me with some service options as well as pricing. He performed the selected services that day and walked me through how it all went.Great job Jared! For being quite young you were very knowledgeable and pleasant and made me feel our mechanicals were in good hands. Much appreciated.

Andrew Fidler

4 years ago

What went from being an anxiety inducing nightmare turned into a customer service memory I won’t soon forget. We had to get our sub pump working and each step something else was wrong and I was quickly staring a estimate that was making me panic. Our service provider, Jeremy was amazing. Constantly fighting for discounts, calling managers and trying his best to get money off our bill. All and all, management caved in and Jeremy’s convicting came through and saved us a TON of money. Give that man a raise!

Marcus Linn

a year ago

Eric came here at the appointed time and got right to work. He listened to our concerns, called his supervisor, then noted that the water pressure had dropped, and turned the heat up. He made adjustments and showed me what he was doing, and how to adjust water pressure should I need to in the future. He also showed me how to set the thermostat to a constant temperature. He was patient and polite and I appreciated the time he took to address my issue.

Gaoyuan Chen

a year ago

Jeremy inspected for us. He offered helpful tips and various levels of solution from budge bandage fix to full replacement long time fix. Very impressed from his professionalism and definitely going back for their services.

Paula Gallagher

5 months ago

Josh and Zach did a wonderful job from the moment they walked into my home. Very informative and knowledgeable about what I needed. They went above and beyond! I also appreciated Josh teaching Zach the ropes of the job. JJ was exceptionally charming!! ;)

Gina Byers

2 months ago

Luke was very nice and helpful. He explained everything in detail and was very professional.

Daniel Schumacher

11 months ago

The purpose of the appointment was to install a new gas range. However, i was told that there was not enough time and it would need to be done the next day. Today's appointment was the second one since the first was cancelled and rescheduled. Now there is a 3rd appointment to finally get the new stove hooked up after a week.

Carol Pierson

a year ago

JOSH was very friendly ...he showed me great faucets for kitchen and laundry room...both with sprayers...he had lots to show us....waited for the faucets to be sent over, and then he finished the job...It was nice that he waited, he could have made an appointment for another day, but he didn't.....We always use HOMEWORKS if we something done andright.. thank you so much!!Carol and Bob

ZonGie Thao

2 months ago

Michael was very professional, to the point and didn't waste time trying to upsell products I may not have needed. He worked fast and efficiently, and took the time to explain simple things about water heaters I never knew about that are vital to its longevity. In and out in about 2-2.5 hours, top notch service at high speeds. If only all professionals were as good. 👍

Barbara Richard

8 months ago

I had to have my main water valves and my hot water heater replaced.Mike came out and he was very professional and friendly. He didn’t try and sell me anything I didn’t need and very knowledgeable. Once I accepted the estimate they were out within two days; it would have been the next day but we needed the city to turn off the water.They did a great job on installation. I would definitely use them again.Barb

Alla Furman

2 months ago

Very professional.
Came in time, explained and answered all my questions . Left me with perfectly working equipment and clean room, where it was installed .

David Schmieding

a year ago

Mason did perfect work and explained everything well. He was very friendly and professional. I hope you pay him well. We discussed hobbies and interests also. Dave

Kendra Gibbs

a year ago

Hands down 5 stars! This company has amazing customer service! I sent a message and within minutes I got a call back. They had a technician at my house within the hour he found the problem in mins. I wanted to move forward with getting a new waterheater and was surprised they did it the same day. From start to finish was about 3hrs and I was back up and running. Highly recommend!

Sieren Borchert

2 years ago

We noticed a water spot on our ceiling in the basement and were very concerned. HomeWorks responded to my inquiry right away and was able to get a plumber out to us the next day. Awesome repair guy (Adam Renville)! Super friendly, knowledgeable, explained our options thoroughly and did an amazing job! The work was done same day. I also like that they charge by the job, not by the hour. Will definitely use them again if/when we need someone! Highly recommend!!

Janet Reusch

5 months ago

Friendly and thorough help from Brandon. He took his time to diagnose any issues and explained to me everything he found and what the causes and effects were.

Craig Wolfgram

9 months ago

Our combination heating/domestic water boiler stopped working, and we called Homework’s because they were in a local business guide and located nearby. They were prompt in arriving at our home, but then we were told the heat exchanger was shot and we needed a new boiler. It was only 12 years old!We were quoted $18k plus for a new system, 4 times what we paid 12 years ago, but after objecting to the cost, moved forward with installation because we didn’t have hot water or heat. They installed it promptly and it works fine.But; how does a $2500 boiler suddenly become $18k? They blame it on a labor shortage, shop costs, etc.. Really? If you are concerned about cost, shop around. These guys are expensive!

William Dunlap

a year ago

Your technician Josh could not have been better. Extremely nice and very informative. Did not try and sell me on anything while being very thorough in explaining my current needs and possibly future needs and improvements. Will highly recommend

Abby Bueligen

3 years ago

Eric, the technician that did our system check up, was profession, courteous, and timely. He was able to explain to me the maintenance needed and explained it in such a way that I could understand. We have used Home Works for 3 years and I am always blown away by the services and knowledge their technicians provide.

Garrett Sandquist

a year ago

Excellent communication in advance of arrival-from arranging the appointment, to a reminder email and text the night before, as well as a text and call when the tech was on his way. Charles, like all the technicians we have had from Homeworks, was very considerate to cover his shoes upon entering the house. He was thorough and honest, giving very reasonable recommendations, commenting but not pressuring in any way. Excellent all around.

Adam Bornholdt

4 months ago

First time customer. Adam the tech was thankfully here earlier than the original time frame. Appreciated that. Work was done and cleaned up in less than two hours. Replaced the valves and piping on the water main before and after the meter.

Ralph Nilssen

2 years ago

In March 2020, I called HomeWorks to inspect my furnace. Eric arrived and was great. We purchased a new magnetic air filter and joined their membership program, which essentially cost us zero when we factored in the cost savings given to us on the air filter as a member. I had no idea how much that membership would pay off. Fast forward to Monday, November 30th and our hot water heater had leaked water everywhere; I didn’t have a clue how to fix it. I called HomeWorks that morning and they sent Michael, a master plumber, out to our home before noon THE SAME DAY. Michael was knowledgeable and immediately diagnosed the problem, gave us a solution and an all in price (which included getting the attached pipes/ducting up to code) that was more than fair. The new water heater arrived and he installed it. He left Adam to clean up and get the furnace started. Now Adam was an apprentice or as his trainer called it, “in potty training”. When I asked him a couple of questions, he admitted he didn’t know the answers rather than make something up. By 6pm, he was still at the house as he couldn’t lite the furnace so Josh, a different master plumber, came over to help. Josh ended up replacing the burner and the furnace lit. On Wednesday, I had no hot water, so I called HomeWorks and the same day, they sent Josh again. He saw that the pilot light was out and without wasting any time, he decided to replace the water heater rather than attempt another repair. Adam was being “potty trained” so I jokingly told him not to mess on my floors as he assisted; everyone got a good laugh. Within a short time, the new water heater was installed and we again had hot water. That evening, my wife noticed a small pool of water had collected on the floor. She looked up and found that some corroded pipes which were down the line from the water heater were leaking. I called HomeWorks that night and by 7:45am, Josh and Adam arrived and replaced the copper pipes at no charge. While many might look at this situation as a cluster, I am extremely impressed at a couple of things. First, the response time and proactive communication from HomeWorks. They were at my home in less than 24 hours and texted me when the plumber was on their way. Second, Adam and Josh’s expertise, realism and sense of humor. They didn’t try to upsell me, they were factual in their evaluation and Josh never complained once about having to come back multiple times. Third, I paid only to replace the water heater. Most plumbers charge just to visit and I had a master plumber visit my home 4x at no cost to me. This is a great organization and I’m extremely grateful they have my back!

Heather Mcdonough

a month ago

We scheduled our appointment for later on the day. Greg arrive early and was very professional. He answered all our questions and concerns. HVAC systems are not cheap but we understood all our options and accepted their quote.

Anne Halvorson

2 years ago

We had a leak on one of four air co units installed last summer. HomeWorks came the very next day we called to fix it. Chad identified the problem right away and called for support due to the nature of the fix; Homeworks got a 2nd person to our house straight away and together they fixed the problem. They were thorough in their communication with us and left us feeling confident the problem had been addressed/solved. Great service, great communication, prompt, thorough, friendly, safe, etc.

Ryan Wakefield

3 years ago

Quick service, professional, attentive, like anything these days you don't really have a set price so feel free to haggle. After all is said and done things start to unravel. It's been 2 months and I'm greatful I've had no issues with the equipment installed. Two thing come to mind: 1.) I signed up for the $8 a month service plan which is fine but they charged the finance company I used instead of my credit card causing issues 2.) They never submitted the rebates they promised to do as a company policy

Randy & Nika Kins

4 years ago

I called the 24 hour line because the main water line coming into our house sprung a leak.Initially talked to Jess. She was fantastic and helped me find contact information so I could determine if the issue was the city’s problem or mine. Multiple phone calls later and she remained helpful, patient, and kind. She followed up the next day with a text message to see if the city was able to help (which they were not). She was the able to get someone to my house within 3 hours. Alex the plumber arrived at about 1230 pm.Alex came out to our house today today and was great. Extremely knowledgeable, personable, and professional. If his bosses are reading this...you should give him a raise. We would continue to use HomeWorks because of our experience with Jess and Alex.Overall...A+ due to the great people employed by HomeWorks.

Tina Eller

a year ago

Jeff from Home Works came out, gave an estimate and could even do the work the same day! He looked at a few other appliances/faucets and checked our water, made suggestions and recommendations. He worked really hard. He was polite and courteous. Project was a little more than I had planned at the moment, but they have payment options. I loved the house was put back to work together in a couple of hours.

Anna Steiner

a year ago

I called right as they opened this morning after searching through several companies as I had an extremely time sensitive repair. A small leak in a water supply to a tub. We sold our house and have our inspection tomorrow. So I needed this repaired today and would’ve kept calling other companies if they said they couldn’t do it. But was assured several times they would be here. When I spoke with the initial intake they said they could get someone to me between 1030-1 and “probably sooner.” 1pm came and went with no plumber. Called at 115 to see what was happening and was told the current job was taking longer but they had 2 plumbers in my area and “one would be to me within the hour.” Called again at 220 because I still hadn’t heard from anyone or had a plumber come out. 245 I get a call “they no longer have a tech available today and would have to reschedule.” The complete lack of professionalism and follow up was astonishing. Because of their AWFUL customer service I’m now paying 3x the amount to have an emergency plumber come out. I will happily tell everyone I know what a terrible company this is.

Bailey Poster

2 years ago

Michael fixed a gas leak at my home, he was very knowledgeable and informative about my options. He came the same day I called and was able to fix it at the initial appointment. I would highly recommend his services to anyone!

Natalie King

4 years ago

Such an amazing experience. I have used HomeWorks a few times. Each time was wonderful. The office staff is kind and prompt returning calls. The service team is just as amazing. Always on time and respectful in our home. They walk you through each step and give you multiple options at different price points. Very knowledgeable and helpful to explaining everything to us!

Sue campbell

2 months ago

Jeff Peterson did a great job. Very knowledgable, and thorough with instructions on using the thermostat.

Jennifer Uitto

2 months ago

They are always so professional when they come out. Had mini splits installed and then had a couple problems and they came out right away to fix it. Always clean and neat. Grateful for Stephen and team!

Larry Stoller

5 months ago

Our plumber, Josh, was exceptional, as usual. We have had HomeWorks professionals handle all of our plumbing needs, including new air conditioning and furnace, and have found them to be absolute professionals. When the needs arise, we always ask HomeWorks for Josh -… He is the best.

Phyllis Calph

2 years ago

Charles is a professional from his first comments to this last words. I found him to be able to fluently talk about everything he would be checking and he invited me to watch so I could learn about what is important in my furnace and how to best keep it running correctly.We talked about some additions that we could make to help our system run more efficiently.Personally since I know so little about HVAC systems and what makes them work it was a great education for me. Also I liked the fact that Charles was respectful and did not try to push us into purchasing something that we were not both on board with at this time.I would definitely recommend this company and Charles.

Kham Chanhvanh

2 years ago

Josh was great! Came to replace my water softener quickly and efficiently. Helped me understand what I needed to do. I'm happy to have him back to do other maintenance to my house. I recommend him highly

molly seidl

a year ago

These people were so great. I had called HERO - awful. They came out and were going to charge me close to $1,000 to fix a clogged toilet. Homeworks came out within an hour and fixed the problem in minutes and charged me around $200. I couldn't have been happier with the response and pleasant experience of dealing with this service contractor.

John Steenberg

a year ago

Cole was very thorough in his inspection and evaluation of the HVAC system. He went through a number of steps to evaluate the condition of both the air conditioner and furnace. He found both system working well and within specifications. I was pleased with his thoroughness and work ethic. He did a good job.

Evan Andersen

5 years ago

Brian and Carlos set up our new furnace, ac unit, and water heater today! They were great. Very knowledgeable about what they were doing and friendly when we had questions for them. Thanks again for your hard work and we are enjoying the new appliances! HomeWorks better get these two a raise!

J Tremblay

a year ago

Fast, friendly, clean, informative. He couldn't have been better. Will use this service again without a doubt. Also, their communication skills are the best I've ever experienced in the trades!

Mark Luby

3 months ago

Furnace and AC inspection conducted in timely manner. Jared explained what wa needed. The news (probable replacement required) wasn’t good, but delivered in a friendly, professional manner.

Ally

a week ago

Got incorrect pricing from Grace of $49/boiler certification, the day before my appt., they bumped up the price to $328/boiler. I wanted to know why, no manager has called me for a few days now, unprofessional and clearly does not care about their reputation as a business. This has caused stress and wasted time as nothing has been resolved with this company. DO NOT RECOMMEND.

sean grandfield

8 months ago

Tyler is absolutely tremendous. Could not have been more thorough and communicative. He is the best

Martha Hildebrandt

a month ago

Luke did a fantastic job. He was courteous, professional, and highly knowledgeable answering all my questions. He was great.

Rob Mason

2 years ago

Greg, Scott, and the install team at Homeworks did a great job on our ductless a/c system. They were able to begin the project the following week after our estimate, and completed the job in one day. We are very happy with our choice!

Keenan Draz

8 months ago

Matt is the problem solver.He took his time to check and recheck wires, connections.With 20 years experience he knows job.The outcome my heater fan is working again.Thanks Matt for great job!!!Merry Christmas and Happy New Year's.🎄🎅

Ted Jessen

2 months ago

Be very careful if using this company. Always get a second opinion and a second bid. It appears that their techs are somehow compensated on selling additional services or products. I requested an inspection of the hvac as it was 6 years old and had not been serviced. I was quoted over $3,000 for cleaning and maintenance services. Homeworks also quoted $1,500 for surge protectors for my furnace. That seemed excessive. After I told the tech I would think about it he finished up and left. After that my air conditioner was not working. I called another company and they determined that no power was going to the hvac system as a wire had been unplugged. Oversight or on purpose? Not sure but suspicious. They new company performed all necessary cleaning and maintenance for $275.00. I was very happy with their work.I did have some plumbing work performed by Homeworks which I was satisfied with however I did not get a second bid which looking back on it I should have done.6-19-23 As a followup I'd like to state that the concern was not the tech's communication of options and that we did not establish a resolution. I would again reinforce that everyone get a second opinion and or quote before committing to services.

Jessica Timms

3 years ago

It took me minutes to schedule my appt! They came out here very quickly (same day). Communication as to who would be at my door for the service was wonderful and helped keep me in the loop as to who I should be expecting at my door (they even sent a picture)! Jeff was my technician and he was very kind, put his shoe covers on while he walked through my house, and did a quick write up of the services done. Even wrote detailed steps taken to do my repairs, on my invoice. Super helpful and I will definitely use HomeWorks again!!

Sandy Urgo

5 months ago

Explained everything we needed, good financing, price a little higher than another company

Erin Threlkeld

a year ago

I highly recommend HomeWorks Plumbing Heating & Air. They were extremely responsive and quick - the diagnostic and repair to our pluming was done in the same day. Our technician, Rick, was super knowledgeable, friendly, and great with our curious dog. We'll definitely use them again if needed!

Andrew Bruce

2 years ago

I had a great experience with Homework’s Plumbing and Heating. Throughout the process I met with Jerry, Greg, Charles and Eric. They were all knowledgeable, thorough and professional. They quoted, helped finance and installed my new AC and furnace in the blistering heat. I would definitely recommend them and use them again.Update: Eric came back to finish installing my humidifier. He was on time and worked efficiently. Again had a great experience.

Eric Tyler

2 months ago

Homeworks sent out a tech the day after I called (earliest available appt). Willie was super professional and took the time to explain everything to me in layman's terms before allowing me to approve repairs. The repair cost did seem a bit high, but I am not familiar with these types of repairs and didn't have comparison quotes, so I can't gripe too much about that. Overall a great experience and would recommend if you are in a tight spot and need immediate HVAC help!

Brian Ronningen

2 years ago

HomeWorks is dishonest and will try to sell services that are not needed. For example, the tech claimed the drain was plugged, said he cleared it and showed a 'before' picture. However, the HomeWorks tech did not know the drain had been cleared the week before by my plumber. The picture the HomeWorks tech showed of a plugged drain was not even from my house,The tech replaced the flame sensor on the furnace and charged $347!!! However, the furnace was working fine and I did not ask for the flame sensor to be replaced. The tech claimed it was preventative maintenance. If it was needed, I could have purchased the $4.97 part myself. I asked what his hourly rate rate was and he stated they charge by the job,, not by the hour. No wonder......In summary, HomeWorks hard sells services and plans and will charge a lot of money to fix things that do not need to be fixed. Also beware of Fake Google Positive Reviews.

This-guy Carguyington

4 years ago

Very professional, and quality work. Jeff and brad were both very friendly and got, what seemed like a large job, done quickly. They were careful when hauling appliance through our house and made sure to lay protective mats down and wore shoe covers to protect the floors. Jeff explained the job, and what was going to be done clearly and thoroughly, and listed all of our options off to us in a way that made sense. We are very happy with the work, and would recommend Homeworks to anybody who needs work done.

Christina Lafrance

5 years ago

I love that you get a message 30 min before your technician arrives, including name of technician and a little bio. I was able to run errands close to home during my 2 hr visit window, knowing I'd get an update when he/she was on the way. Josh was professional, timely, personable, and listened to our plumbing problem and gave us a variety of solutions to chose from. I would highly recommend this company.

Charlie Roach

3 months ago

Cole was very friendly, knowledgeable and dedicated to getting the issue fixed.

Elizabeth Partington

a year ago

Jerry did a lovely job this morning. Professional, thorough, let me work but then gave me a thorough and transparent report on his findings. Talked to me in a very homeowner-to-homeowner way, which I appreciated. 5 stars to Jerry.HomeWorks - it’s really annoying to have to speak on phone with a manager at the end of every appt so you can tell me about my options. I hate phones and it feels very on-the-spot pushy and sales-y. Please just let us work with the tech, think over the report, and reach out if we need anything else.

Thomas Bush

3 years ago

Jeremy provided multiple options for us to consider and walked us through each, explaining step by step how we could address the issues we needed taken care of. He was very thorough and considerate of our needs. I highly recommend him and HomeWorks and will call them again.

Geoffrey Rhiel

a month ago

Great experience and super quick on install. In and out in a really quick time so I could get along with my day

Maxx Flaa

3 years ago

Transparent, responsive, thorough. I’ve never had a repairman been as thorough as Jerry, and be as transparent. He talked me through every step of the way, took pictures, and emailed me a thorough report. Honestly, the guy who inspected my house when I bought it didn’t have as thorough of a report. My heat went out in the dead of winter and they got me a repairman within an hour! I maybe paid more for their service but it was worth it. I know I didn’t pay for any parts I didn’t need, and I had a functional heater 3 hours from when I called. He gave me a price for the part, and that was the price I paid. No tax, no service charge or hidden fees.

Kathryn Bergloff

9 months ago

AJ arrived on time, explained in detail everything he did and also what we should look for if it happens again. He was professional and finished the job quickly.

Tom Volker

a year ago

Adam was on time. Looked at the problem from different angles. Was up front about the cost. Gave me options and pointed out helpful solutions. Very friendly and worked hard. Cleaned up the work sight well. I’m happy and satisfied.

Terry Dyer

8 months ago

Eric was very knowledgeable and informative. He was easy to speak with and made our appointment relaxing. He went over his findings and made suggestions that we could understand. We made several purchases that he recommended. We were so comfortable with him that we requested him for the next service appointment. Excellent representative for your company.

Joe Ingles

2 years ago

Lamar was an extremely professional, nice, thoughtful and knowledgeable tech. He was here most of the time on his own. I would definitely recommend him in the highest regard.Dylan came later to help Lamar finish the job.He was a very knowledgeable, nice and professional tech as well! It was a nice to feel comfortable and confident with the person (s) that come to your home for several hours to install a furnace. I want to also thank Home Work too!Thanks again guys!

Thomas Alcivar

3 years ago

Brad and his crew efficiently upgraded our 20 year old AC and Furnace. They were polite and diligently went about their work, respectful of their surroundings. Their final installation was neat and clean which laid the groundwork for a thorough and straight forward explanation on how to best use our system. This is not my first experience with Homeworks but they never fail to convey enthusiasm and a passion for delivering comprehensive top level service. If you are looking for a company to manage your plumbing, heating and cooling needs look no further. They’ll take care of you.

Chad Leister

4 years ago

My furnace went out this morning and after being referred I called Home Works. The operator was extremely friendly and helpful. Just 1 hr later Thomas arrived to my house to look at my furnace. He was very helpful and detailed in his review of my furnace. My furnace is 19 years old and I have not kept it properly maintained. Thomas gave me options to get my furnace up and running but also other options if I decided to install a new furnace/air conditioning unit. After some consideration between my wife and myself we decided to get a whole new system and he helped us decide on the best option for us. They are currently installing the new furnace and should have a warm house again by tonight. Highly recommend them

Ayman Ibrahim

8 months ago

Josh is professional experienced and on time. Got quotes before committing to jobs I needed. Pricing seems high though which is only reason for rating business as 3 star.

Joss Walters

2 years ago

I had a a faucet leak that was pretty bad. My faucet was pretty much turned on the entire time while being off. The plumber Josh Eicher came to my home and within 5 minutes he identified the problem and started repairs. The delivery driver twitch was extremely quick. Jimmy John's freaky fast delivery doesn't even compare to Twitch and his excellent customer service. As soon as twitch showed up they both worked fast and my faucet was fixed in a matter of 20 minutes . I will always ask for Josh Eicher and Twitch if I need any more plumbing work done. They were amazing!

Linda Duggleby

2 months ago

Jeremy has installed the water heater, water softener, sump pump, kitchen faucet and garbage disposal! He is going to make my tub into to a walk-in shower next. His work is excellent and he is exceedingly knowledgeable. If grade A+ professional service is what you are looking for call!

Alan Provinzino

8 months ago

He was a nice guy who gave me three options. I went with a new toilet installation and before I knew it I had a new toilet. Hard work always pays off in my book.

Beth Clausen

a year ago

This is the third time we have had Home Works to our recently purchased home and each time has been great. They take the time to show and explain what is happening and figure out the least costly way to address any issue. We do subscribe to their $8/month service and it is so worthwhile. It’s nice to have the annual check of things covered.

Debra Skidmore

4 months ago

Adam and his teammates were professional and worked very quickly. Very friendly and curteous.

I V

3 months ago

I got a call from HomeWorks offering a free inspection of my HVAC system. I got curious and decided to see what they would try to upsell. They found several things that were terribly wrong and needed immediate repairs, or my AC and furnace would break and leave me without heat or cooling. I got a second opinion from a reputable HVAC specialist, and none of these turn out to be remotely true, didn't make any sense, or required simple dusting, etc. But my estimate from HomeWorks was for $3,336.00. Never again.

nadia alleman

a week ago

Ryan did an excellent job today! Ryan was able to diagnose exactly what I needed to keep both my air conditioner and furnace in top shape! He was so friendly and efficient! It was just a joy to have everything maintained at the same time. Nadia

Tamera McKeehan

2 years ago

Nate did a great job. We had the 22 point inspection performed on our furnace and AC. He answered all of my questions in great detail instilling confidence in their level of quality. He was able to provide quotes for any recommended service, but wasn't forcing the service on me which I also appreciated.

Emil Fredericksen

a month ago

Willie showed the quality of a good professional and his politeness is contagious.

Diane Barquist

4 years ago

Michael did an excellent job installing a new garbage disposal at my house. Being new to MN he educated me on the labor pricing for a licensed plumber and also offered a budget friendly solution. His friendliness and professionalism will definitely make me call Home Works in the future.
Thanks Michael

Derek Barlow

a year ago

We had Michael out to our Home to replace AC AND Furnace. The level of knowledge and professionalism was beyond out of this world!He worked hard to get us the price we needed to fit our budget and the equipment that will fit our home perfectly. We would suggest Homeworks to our family and friends . Great service ,Timely and personable .

Michael Mountain

2 years ago

I scheduled an appointment on a Wednesday for the following Saturday. I changed plans so I would be home. One half hour before the service man was supposed to be here, someone called and cancelled. They said they were too busy to make it to my home. I will never, ever use this service again. Why they would make an appointment and cancel on a moments notice is beyond anything I've ever experienced. They even confirmed the day before they'd be here. Be careful when you make an appointment for a service call. Unbelievable!!!!

Christina Podtburg

4 months ago

Water heater stopped working and within 3 hours we had a replacement plus a water softener. Very pleasant and professional!

Steve Kaganovsky

a year ago

This is not a reliable com0any! They said that they will send a 15 veteran to do a tune up on my hvac system... Well it was working fine after they took it apart it stopped... They gave me a repair bill of $3700.00After I accused them of a bait and switch, they send a supervisor who came and got it running in 10 sevonds??seconds??? They called me back and said they want to amend my experience and I said ok... Well again a let down, they never showed up!!! Stay away from this company!

alesia allen

2 years ago

Carlos and his team were polite, personable, and available to answer any questions I had. They worked tirelessly on replacing a 60+ yr old boiler and old water heater with a beautiful efficient modern piece of brilliance. I threw his team for a loop when I requested for the setup to be in an entirely different area which was going to add more work than originally expected. Carlos didn't flinch. He made a phone call to verify that the placement of the system in the new requested area was possible and it all turned out beautifully.Thank you Carlos, Lamar, Jessie, Andy and those who I missed during install. You all are the face of your craft and your company.

Narrah Palmquist

2 years ago

HomeWorks arrived at our home promptly in the morning after a broken pipe mishap overnight. They quickly assessed the situation, offered solutions, made the repair, then also evaluated our 17-yr old water heater and efficiently replaced it with a new one. They communicated well personally, as well as with courtesy phone calls, texts and emails, wore masks, laid out floor coverings and removed all the debris from the repair and replacement. They were exceptionally professional and we will certainly contact them the next time we have plumbing issues!

Kay King

2 months ago

Charles was very professional and thorough. He made sure to explain everything he was doing and walk us through our issues while providing his expert opinion. Would highly recommend!

Alba Cortes

a month ago

Zack did an excellent job and fast. I'm happy with his work

Scott C

7 months ago

Had our HVAC system installed a few years ago. Easy company to work with. Had an issue with system and had HVAC tech out today. Explained the whole process, very efficient and helpful. Great experience overall with company.

Cyril Davies

2 years ago

Got a call from said company offering complimentary check-up on humidifier purchased in September 2018. The phone call suggesting the check-up did say it was a service they offered, free of charge but we were never aware of such service.We agreed to take them up on their offer.The technician gave us full load of things wrong with our furnace and with to an estimate upward of $500.00.We were to accept their estimate and schedule repairs. A couple of days after he came through, our furnace went out.Called them out to check what’s going on as they were the last ones to take a look at the furnace.Then there was a story of cracked blower and a bunch of mumbo jumbo. He was to replace a capacitor to the tune of $299.00. Even after that was replaced, he said our problems will persist and we we be safer to replace the furnace.We then decided to call HomeSmart. They came in, changed capacitor in less than a half hour, furnace was back working.I hate to make accusations but these are the companies that rip honest and hard working citizens. They ought to be ashamed of themselves.Concocting a story to swindle hard working citizens is beyond deplorable. They need to be stopped somehow.

Gretchen Lake

a year ago

Brock was on time, extremely professional, friendly, and helpful. He was happy to answer any questions. I have always had excellent service from homeworks!

Al Mickelson

3 weeks ago

Mason was excellent in getting the job done and very responsive to my questions.

Matt

a year ago

DO NOT USE THIS COMPANY! They are WAY overpriced for the value you get. I had been told my water heater was going out. They quoted me a price of $2,500 dollars ridiculous. I was able to buy one for $450 and install at $350. Upon me getting this quote i posted this on Nextdoor to find out if other folks had issues. There were like 5 other neighbors who had them do a furnace clean and tech said they needed to replace furnace and red tagged it. DO not use them they were reported to MN Attorney General for over pricing products. If you hire a service company ask if they charge hourly and for referrals and always get a second opinion.

Steve Tyre

7 months ago

Appreciate Homeworks scheduling Chris to come out Saturday morning to troubleshoot a NEST thermostat installed earlier that week. Chris did a great job determining what the issue was. Kept me informed as he went thru the repair and stayed to insure the furnace/thermostat was working correctly. Awesome job. I’m a new Homework customer and will continue to use and recommend them.I would also recognize the customer service rep that took my call for the callback and offered to deliver space heaters until the service tech was available.

Randy Hoffmann

2 years ago

Larry showed up from Home Works and Plumbing to perform a furnace Tune Up and immediately proved his exceptional customer service skills by being honest about his service right away. He was immediately genuine upon entering our home, saying he has been in this field for almost 40 years and stated that his top priority was our safety within the home. He then took an appropriate amount of time examining our furnace and after he was done, he showed me pictures of everything he examined today. He showed me what was properly functioning and what needed attention. Pictures of both. He did not push the sale of services more than he knew he should have. It was clear his focus was on our knowledge and our safety. It felt like he treated us as friends, rather than clients. I would recommend Larry to any household. Thank you all for your help

Jennifer Thompson

2 years ago

I have used Home works before and was pleased with the service. I think for the most part Compaired to other companies their prices are a bit more resonable. Today Rick came out to find and fix a leak. Customer service excellent. Workmanship excellent. Really nice to have a happy friendly person helping me on what was a very bad day for me. Will definitely use their service again.

Mary Zwack

a year ago

I was impressed with Homework’s from the initial call. The woman answering the phone was courteous, kind, and walked me through the process of scheduling, etc. After scheduling, a confirmation notice was sent and I was notified every step of the way through out the process.The morning of the service I was given a phone call notifying me the technician was on his way and his estimated arrival time.When Charlie arrived I was very impressed with his manner. He was courteous, positive, and happy. He stated he loved his job and was so excited to tell me all good things about his company. So refreshing! Not only did he do an excellent job, he was so very personable and interesting. I wish there were more Charlie’s in our world. In summary my experience with Homework’s and Charlie was exceptional.!

Jennifer Cunningham

2 years ago

Jerry, Tyler, Charles and Lucas were extremely professional, friendly and efficient. Jerry was very thorough and was able to give me a very detailed review of his inspection and diagnosis. Tyler was great in helping us choose our new heating system. Charles and Lucas were amazing with the installation process. Great experience!

Chris Garcia

2 years ago

Charles and Chad installed a furnace and AC. They were polite and informative during the whole process and made sure to let me know everything they were doing. After the work was done, they left the area in better shape then it was when they started.Eric came on 5/7 to finish hooking up the AC from the previous installation. He was on time and very professional, and when done explained everything he did so there were no questions.

Ali Shahrokhi

2 months ago

Tyler was awesome and explained issue very well. Gave our options and was honest about everything.

MaryJo Boyle

2 years ago

Adam inspected our water heater and determined that it is 2 years old.He performed maintenance (drain and flush) on it and also tested our water and made suggestions on filtration and water softening equipment.Jerry inspected our furnace and AC and determined that they are both over 20 years old and are approaching the end of their useful lives. The CO2 readout on the furnace was still within safe limits, but it is approaching an unsafe level.We made a follow-up appointment with the company for an estimate on replacing both the furnace and AC units.

Matt Brolsma

7 months ago

Had a gas leak and came to fix furnace in a pinch. Thorough, informative and polite. The job was pricey but I imagine you get what you pay for. Thanks HomeWorks.

kevin cox

4 years ago

Our main drain was plunged after having a brother week end at the house. I tried snaking my self with no success. Called home work and The girl that answered the phone was very professional and communicate very well about The process of being on the schedule, send me a text confirming my appointment. I got a range tween 7 PM and 10 PM when someone can come out. They thought so we can be there by 830 then I was updated by the technician Phil. he would be here by 920 which is very appreciated knowing he was run late. I showed them the problem he communicate what he would do whatever cost he was in and out in about 40 minutes at $350 very impressed . Would highly recommend them and we called them again.

Valerie Boche

4 years ago

Brent is a very knowledgeable, professional personable and understanding individual.Thoroughly enjoyed the time he spent with us educating myself more than my husband.He is most definitely an asset to your company. He is very educated and loves working face to face with people. In my line of past work history that is very important to customers.Would give him a ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Looking forward to doing business with Brent and other employees of HomeWorks!!!!

Noelle LaFontaine (NoelleJoy)

a year ago

Homeworks has been very responsive, professional, experienced and nice to work with. My previous HVAC company no longer exists, and I was referred to HomeWorks. My furnance needed to be replaced in December, then my AC in June. I've had the same friendly, experienced installer with both units. I had the same with the technician.I am part of the HomeWorks program, which gives me discounts on services.

Rachelle McCord

2 years ago

Took it upon themselves to affix stickers on my units without my permission on units I did not have them service. Not only that, over top of information that I chose to have placed there that is now covered and ruined.

Jerry Krech

3 years ago

Very personable, discussed our needs and he provided options based on our level of service desired and within our budget range. Service would have been done same day, but was scheduled a few days later due to the time of day. Jeremy and a colleague both showed up at the time stated this morning. It took a fraction of the time to complete having a second plumber on-site. The job supervisor also visited our home to verify everything was going as planned. I can confirm everything was completed to our satisfaction! We are excited to have two new outdoor water stickers! Thanks Homework!

Benjamin Christian

2 years ago

The professionals in this company have been helpful, kind and understanding of my comments and questions. I found that my needs were met and many of my wants were answered, even though they were not providing the service, they took time to answer my questions and make sure I actually understood what they were saying. No rush and no hassle, just good solid recommendations and, of course, a good sales pitch to use their company for the next things that may need doing :). Great stuff, all around, would recommend to anyone needing services.

J

3 years ago

Fast, called at 5pm to make an appointment after discovering no hot water and at 8:30 the next morning I had an estimate in hand. Only a few hours later had a new water heater installed. Very professional in both presentation (from the initial estimate to the final walkthrough) and service (installation looked good as far as I can tell and they cleaned up everything when finished and hauled away the old heater).

Carrie Hilson

a year ago

HomeWorks came out to my house for a complementary ac and furnace inspection. Several problems needed fixing and the technician was able to explain everything easily and able to complete fixing the problems the same day. The technician was very knowledgeable and friendly. I became a HomeWorks member and now get free service calls and free inspections 4 times a year. Thank you HomeWorks!

TK BilliBrook

a year ago

Brian did what the ad described as a furnace tune up. He was cordial and explained outce of the service. However, at the end he noted a service need to re calibrate the gas valve. I thought something like that would be included in a tune up. But I guess that is more of a repair service in the HVAC world.

D Carleton

3 months ago

I had a leak in my house that could not be seen. Josh did a great job evaluating how much the cost would be with walls in place. Called back to have Josh perform the work after we had walls taken down from water leak; Josh reevaluated the cost explaining everything in detail what new costs would be. Very professional work!

Melissa Jackson

a year ago

Cole was very nice! Very personal. He explained different options for next steps if we wanted. And offered to help move a shelf back (because it had been in the way).

Ken

4 years ago

Excellent service. I was able to schedule a tuneup quickly at a great rate. Eric was very knowledgeable and yet had the patience to explain the basics to me. He really took his time making sure to inspect everything and provided recommendations along the way. I felt like I was getting an honest opinion of service I would or would not need, not just whatever would make them the most money. I would highly recommend HomeWorks to anyone.

Tyler Roden

10 months ago

We’ve had the team from Home Works out several times over the years but most recently needed an assessment for a busted furnace. The sales rep ran through all of our options from repair to replacement, along with financing. Everything was clearly outlined for us and there was never any pressure to make a decision. The install team was excellent, and super fast, doing a full walkthrough on the new unit. From the sales team to the techs and installers, it’s been a really positive experience.

Missy Youngdahl

2 years ago

Nate came in for a maintenance check on my furnace and A/C, he was on time and professional and passed along the bad news of my furnace very well. He made it easy to understand what the problem was with my furnace and answered all questions I had. Then Tyler came to quote me for a new furnace. He explained all the costs and the differences between 2 different furnaces. He made the process and decision very easy, and helped to make a large purchase not stressful! Next, Chad, James & Charles came to install the furnace. They came quickly and took out my old furnace to replace it with a new furnace. They explained everything and made sure I knew everything that was happening before they performed it. They also explained everything after it was all installed to ensure I could maintain it to avoid a new furnace for a long time! They were in and out fairly quickly, and didn't make any mess in the home.The whole crew was professional, friendly and knowledgable about everything they performed. They also made it very clear that there was no ulterior motive they were only working in my best interest and families safety. Everything was done quickly, and it was incredible to have it all done in one day. Great job, team!

peggy kopp

8 months ago

Matt was very determined to find the cause of our furnace not working and tested the system several times to make sure it was fixed properly. Could not have asked for a better technician.

Edmond Rice III

6 months ago

Adam was amazing, professional and detailed. I'm think about using this company for all my needs!

Soke Ho

3 months ago

Thank you Mason. He helped me with the clogged sink even though that was not the reason I had them come out. All the Homeworks technicians I’ve had are very helpful and friendly. Their rates are reasonable too

Toni Dellwo

2 years ago

Im not sure what you mean , Did you use this business. Jeff and co worker were on time.they checked the water heater..in talking with Jeff, he explained about the more popular Tankless water system, I had to decide against it at this time. He was very understanding and NOT a pushy salesman at all, That means a lot...so, all in all this experience has been beneficial for me...Thank you guys, and keep up your honesty, Jeff.

Michael Donnelly

3 months ago

HomeWorks Plumbing is a terrific company. I am on a maintenance plan and they flushed out my water heater today. The technician was very friendly and knowledgeable.

diane johnson

2 months ago

Very good work. Friendly and did a good job of cleanup after words. I would use them again.

Roaming Eater

4 days ago

There LITERALLY no better service people I HONESTLY have worked with in my 51 years..... we couldn't feel safer with the service. Now we have to worry about the bill collectors. Lol.ThanksJj & Melissa

Eric Ulferts

a year ago

The new ductless A/C works great and came at a great price. The staff at Home Works has been great to work with all the way from front office, to sales, and installation. The guys onsite were professional, courteous, and did a quality installation in one day. I am very pleased!

Linda Laughlin

4 months ago

Water heater went out. Called for repair late Saturday, they got back to me quickly, and were out early Monday. After inspection of water heater, we were presented with quite a few options. It’s a sales pitch to an extent, but Jeremy was totally not high pressure. There were several issues which we could have put on bandaids, but in the end, decided to replace the water heater due to age. Once we agreed on a new one, a call was placed and another tech was out with replacement very quickly. Install was fast and efficient. Old heater taken with them.We had never used HomeWorks before. Communication with all involved was great. Service great. They are a bit more expensive than what we anticipated, but having them out quickly after initial call, and a quick install, we went with it.The only reason I didn’t 5 star it was the price.

Tammara Burke

2 years ago

I was absolutely blown away with the service I was provided today. Jeff one of their service technicians did such an amazing job. He not only helped calm me down when I was getting anxious about the cost but talk me through the various plans He was amazing. He did a great job at entertaining my dog as well while we waited for the water softener to arrive. I would recommend them to absolutely anybody looking for this type of service and I will only use them going forward.

Carol Freed

8 months ago

Josh was amazing. He was punctual in arriving and very friendly.Our German Shepherd who is very protective even liked him!He quickly evaluated our problem (which was more complex than we thought) and was very professional as he explained what he was doing and why. We are very impressed with Josh and HomeWorks who responded to us quickly via email, texts, and phone calls.

Carole Parr

2 months ago

Adam did a very nice job with my new kitchen faucet. In my opinion however, HomeWorks’ service price is a bit high. But having a company schedule your service in a days notice, is very good.

Ryan Kelly

2 years ago

Nate was professional and knowledgeable. He explained what he was doing and why, and then gave me the run down of everything in terms I could understand. He offered additional services that would be helpful, but stuck to the agreement that my service check was totally free. I love Home Works!

Steven Bebel

3 years ago

Jeremy was the plumber that came out and he did an awesome job! He did everything he said he was going to do. He was very thorough in his evaluation and presented my options in an easy way to understand. He took his time and I am very happy with the work from HomeWorks. Their online tracking system helped me be aware of where he was on the way to the house. I found that to be super useful. Overall, I am very happy with the service.

Jason Steidl

2 years ago

Had a terrific experience with everyone from HomeWorks! Greg was tremendously friendly and knowledgeable in providing me with an estimate for a new furnace, got me a GREAT price on the unit, and was able to get me next-day installation ahead of a brutal cold snap on the horizon. Lamar and his partner (sorry, I didn't catch your name!) today were extremely professional, friendly, and FAST in their installation, so I'm all set! Thank you, everyone! I HIGHLY recommend HomeWorks for your heating needs!

Mitchell Williams

7 months ago

It was great meeting with Mike today. He was very personable and knowledgeable. He provided some great information and options on replacing my furnace. I could tell he truly wanted what was best for my home and family. Would highly recommend working with him!

Sharon

2 months ago

Jerry showed up right on time and diagnosed the problem quickly. He explained what he would be doing, how much it would cost, and whether additional work might be needed based on the initial diagnostics, as well as estimates of what the additional work might cost. Luckily for me, Jerry resolved the problem without needed to do additional work. Very pleased with the service and will definitely continue to use HomeWorks.

N H

4 years ago

I had them come out for a yearly tune-up and was so impressed with the service I received. Brent did a great job and took the time to explain some of the things we may want to watch. We will definitely use them again.

Robb Cooney

2 years ago

Sean H. called to let me know he was on the way, arrived on time, was very personable, and knew his stuff! He presented options for how to address our drain issue, along with pricing and details for each option and how each would address the issue. After choosing how to move forward, he then performed the work in a quick, professional manner and fixed our drain. Great experience!

Mellisa Hutchins

a year ago

HomeWorks is prompt and courteous. Rick who came to service our water heater was extremely kind, informative and friendly. He went above and beyond to make sure everything was explained to me as to what was needed and indicating what wasn't necessary but the benefits. 2 thumbs up!

Barbara North

2 years ago

My technician, Adam, was extremely professional as well as compassionate, kind and knowledgeable. He had a complicated job of replacing a stop valve to the toilet. I have an old house and the stop valve to the toilet was rusted, stuck. He added a stop valve to the hot and cold water pipes to the sink in the basement. When he was completed with the job....my main stop valve to the water coming in from the city, it chose to break at that time. He had to replace that as well. This was definitely not in the original plan.It was obvious that the job was not an easy task. But he did an excellent job. I get extremely stressed over things I know nothing about. Also as a single woman, I am not comfortable with people I don't know coming into the house. Adam was very professional. I cannot emphasize enough just how talented and professional he was. He also had empathy for the situation I am in secondary to my health issues and financial concerns.I would recommend Adam to anyone needing a great plumber. Adam is definitely a keeper and anyone who has him in their employ are very lucky and blessed. Thanks to HomeWorks Plumbing for sending out their very best....at least in my opinion. :) Thank you dearly. Barbara

Larry Thornton

3 years ago

Ryan showed up on time, explained everything very well, and had my ac up and running quickly.Thanks so much!Peter then showed up on time and thoroughly explained all the options available for replacing our 21 year old ac and furnace. He did a great job, and we feel very comfortable with the decision we made. I am hopeful that the installation will go as well.Chad and Brian showed up for installation as scheduled and both were very friendly and customer focused. After several hours and before the work was completed, Brian had to leave for a doctor's appt. I was very pleased that with no delay James arrived and stepped in to finish the installation.The work was completed in 9 hours, and the air worked great 2 days later when the temps were in the 90's.They forgot one part for the furnace, so as soon as I get a call to have that installed, and they level the air conditioning unit, I will be able to say that I am a very satisfied customer.Thanks Homeworks.Dylan showed up as scheduled and wrapped up the installation. He did an excellent job, and answered all my questions.😊👍

Mary Catherine Anderson

2 months ago

When our air conditioning went out, I was very grateful that HomeWorks could send someone out same day. However, the experience quickly soured as soon as I told them I didn’t want to jump into their quoted $1700 repair. They specified in their quote that they couldn’t guarantee that the suggested work would fix the AC, and it could need further repairs/complete replacement. Given the high price, I said I was happy to pay the diagnostic fee and I would call them back after getting quotes and talking to my partner. Instead of leaving, they called their supervisor who proceeded to essentially bully me. The phone call went on for an uncomfortably long time, despite my persistence. Over the next week, we shopped around for a more honest service. The second company was able to fix our AC the day they came out with what they said was an $8 part. I called HomeWorks back and asked to speak to someone about what occurred and how I felt rudely pressured by the predatory supervisor, but my call was never returned. Overall, I am out the diagnostic fee and was without AC for a week as a result of their incompetence. The second company didn’t charge us anything, they felt so badly about our experience.

Brenda Reardon

2 years ago

Carlos and Lamar installed a need furnace and air conditioner in our home today. They were very professional. They answered all our questions and protected our carpets and floors from damage. Lamar took the time to show us how our new thermostat worked. We are completely satisfied and would recommend Home Works to a friend.

Jane Wilkens

5 months ago

Excellent service for annual checkup on water heater. Scheduling was smooth even if I didn't get my first choice. I was notified by text, email, and phone call of arrival of service man. The checkup by Adam was quick and efficient. He was friendly and professional and assured me everything looked good!

Markus Fischer

3 years ago

Replaced old kitchen faucet. HomeWorks was excellent to work with. Great communication throughout the process, good value and quality and very responsive to questions and issues. Alex M. was outstanding! Great guy who did excellent work! Highly recommend both!

Jason Gustafson

a month ago

Jeremey did a great job telling us what had to be done and several options. Went above and beyond in service.

Thanousay Khamphoune

a month ago

Mike was great! Super cool guy and fun to be around.

Chris Anderson

3 years ago

My 47-year-old central A/C unit finally gave in and needed to be replaced. Through a referral service, I was connected with HomeWorks to give an estimate on a replacement. They were insistent on sending a service tech, at a charge, first before doing a quote for new work. I refused numerous times, I already had another company diagnose, all I needed was a quote for a new installed unit. After I thought they understood, I get an email confirmation for 'my service tech appointment.' Again had to argue not what I need or want. Finally got them to confirm it was for only a new unit quote. The person they sent was quite new on the job, he said been there two weeks, but they trained him well as to how upcharge - walking through the inside he is 'finding' all these things needing replacement, most having nothing to do with A/C unit - funny all the other companies I had give quotes found none of these things.When he was going over the quote and goes in for the close he says Is there anything the would prevent you from going with us? I said Yes - all the bad reviews you have on-line, how do you explain those. His response was, Why did you have us out here if you already knew about the bad reviews to which he left and said he would have someone else call me. Call never happened.

T Y

a year ago

WARNING - Homeworks is not trust worthy. I had them out to identify a leak in my furnace. Homeworks told me the collector box and feed tubing was heavily clogged beyond repair. Homeworks said it will be $499 for the new parts and I provided a credit card. A few minutes later I was told they are unable to get the part. He said all suppliers are out of it and unable to order it. Then said my only option was to buy a new furnace and had their sales person come out. Next thing you know I'm spending $14,000 on a new furnace. After the Homeworks tech (Rath) and sales person left I had a bad feeling, none of this made sense. I called another company and they found the collector box part immediately but only 1 in stock and sent me a picture to confirm it was the same part, and it wasn't. Turns out the Rath the Homeworks tech was calling the drain trap a collector box. Not only did he misinform the name of the part that is needed he lied that it could not be found. The other company I used cleaned the feeding tubes and the drain trap. No replacement of parts needed. Leak was actually caused by something else entirely. Homeworks lied about the name of the parts I suspect because they knew it was harder to find but if I looked for it on my own. Then they tried to cheat me out of $14,000. I spoke with Scott who says he is the manager and he apologized and would speak with his tech and sales person and would refund my $499 I provided for the unneeded and incorrect part. I email Scott (he requested) the write up/invoice provided by the other company exactly what was the issue was. I never heard from Scott after this and its now been 2 weeks and they have not refunded me the $499. DO NOT USE THIS COMPANY. Also, be sure to look at Yelp reviews.

Heather Larson

a month ago

Had a great experience. Had a AC tune up. Great price. Jared was great at his job, and vary thorough. After his inspection and tune up. Went through each item with me when done. Gave me all my options and prices. Did not pressure me to make any quick decisions . Great personality and knowledgeable at his job. I will definitely use them again and tell others.

Roxann Manaen

a month ago

I had a routine maintenance check done on our AC unit. The service person was knowledgeable and thorough. I learned important aspects of how to care for the unit as well as products that can extend the life of the AC. There was no pressure to purchase. I was left with options that I could get done at any time.

Michelle Radermacher

2 years ago

Both Greg and Scott were wonderful to work with. Both explained the process in depth.Technicians, Charles and Chad, were top notch. They both were friendly, professional, and knowledgeable. Charles and Chad did an amazing job of communicating with me throughout the entire process. They answered all of my questions and did a great job cleaning up.

Roger Greiling

a year ago

Our first experience with HomeWorks, who were recommended by the former, now out of business, furnace company that we had used. The tech showed up on time and thoroughly checked the furnace and A/C. He explained, and showed me what he was doing for as to the furnace work. Their membership plan was also explained, and we signed up for that as well. Hopefully any future work will be done as well.

Katrina Williams

8 months ago

Matt was courteous and very professional. I have had him perform services on my furnace two years ago when I bought my house and he was very professional, courteous and took his time as well then. I prefer to have him come back if I had to have any more services done. Hopefully I won’t!

Andrew Desmond

3 years ago

Great service, the technician Jeff was very good and helpful. They were able to get someone to my home within a day. But the pricing markups were pretty bad. $300 for a $40 anode rod, among others. $2200 for hot water heater install when most others offer $1500

K SunShine Senne

2 years ago

I contacted this place just to get an estimate on installing a humidifier. Although I did not go with their bid, (I still don't have one installed), they still gave me a free AC inspection. Nate, our technician, was very friendly, very conscientious about wearing a mask and putting on shoe coverings, and very knowledgeable about the job he was performing. He replaced my air filter for my furnace for me when he saw that our current one was caked with dust (even though I had my vents and ducts supposably cleaned 8 months ago). He wrapped my air conditioner line even though I just had a new air conditioner installed 2 months ago and that company failed to complete their job properly. I will definitely be calling home works again in a couple months to have my in line humidifier installed. Thank you Home Works, thank you Nate, thank you woman in the office that scheduled my appointment and kept me informed when I had questions.Kathyp.s. I tried adding more stars, but Google won't let me.

AKD

3 years ago

UPDATE AS OF 8TH SEPTEMBER 2019: Let it be known that I am finding HomeWorks to be on the mend and up and up! Today's tech, Brent Genz, was punctual, polite, and professional. I liked his performance so much that I requested that he be sent on a regular basis as of now. THAT REMAINS TO BE SEEN because continuity of techs has been an ongoing issue thus far in my experience. So, all said and done, I will increase their rating to four stars. I am sure it is just a matter of time before they are a full five-star business for me!I have consciously raised it from 1.5 stars to 3 ONLY because of Joe V, the technician today. Really impressed with him and wouldn’t want anyone else to service our home in the future. This company, especially their front office, needs to FINALLY learn that one doesn’t get a second chance to create a first impression. Will see how they perform in the future before calling it quits!

Fernando Fuentes

4 weeks ago

Alex was very nice. He listened to me and took care of my furnace issue.

Peter Lutz

5 years ago

I won a free boiler check-up and was a little worried I'd be letting someone come to my house to tell me all the problems I would have to have fixed immediately and quoting repairs for ridiculous amounts of money. Thomas, the technician, was actually really professional, knowledgeable, and friendly. Not only did he give me free home maintenance advice unrelated to the already free boiler check-up he was doing, he at one point pulled out a screwdriver and fixed a loose doorknob in my house. He explained everything with the enthusiasm of someone who really seems to care about and enjoy what they do.As expected, he found a couple issues that he recommended addressing, but he never seemed overly eager or made me feel pressured to immediately agree to a repair. Due to past experiences with other companies finding ridiculously expensive and unnecessary repairs, I always try to get a second opinion or at least do my own research, so I won't comment on the repair quotes given to me. But if all of HomeWorks' technicians are as knowledgeable and professional as Thomas, I'd definitely recommend them for at least an estimate on any repairs you might need.

Jody Adams

5 years ago

My dad, Jeff had Home Works to his home for a job he thought would've taken hours. The technician, Jeremy, assured it was a job he could do in less than 2 hours, and he kindly listed the options for the job to be completed with value and ease. Jeremy arrived and my dad was very impressed with his professionalism and kindness. We are a customer service oriented family and appreciate the personable presence of this experience. Looking forward to being a member for $8/month and getting the necessary checkups done annually to keep my dad's home running smoothly. Huge thanks, Home Works! Would HIGHLY recommend!!!

David Eisenbrandt

a year ago

The team at HomeWoks are true top professionals. We woke up to a failed water heater. I contacted them at 8:00 and by the end of the day I had a new full system way way better than the original installed by the Builder. Jeremy completed a full assessment and presented me with a number of options. I asked them to go with the platinum plan and fully rebuild my system. I have to say Jeremy was a true artist in how he crafted a very space efficient solutions. With the help of Isaiah and Brandon, they far exceeded my expectations and did an excellent and professional job. They were super carful of the house and carpet and kept everting very clean. Jeremy kept me posted as the job progressed and walked me through everything at the end. I will be calling WomeWorks again for any of my needs in the future.

Jade Mahlen

6 months ago

Very disappointed with this company! Made an appointment, someone called to confirm, when I told her it was a group home, she said they do not service group homes. I asked why, she told me it was a 'company policy'. When I asked to speak to a supervisor, she told me I could only speak with her. I hung up and called another number and when I asked that person, she told me it was due to 'insurance'. I again asked to speak with someone about the policy/insurance, but was told there was no one for me to speak with. I am not sure why it matters what type of home it is, as it is a residential home, and I made an appointment for a residential furnace. Felt very discriminatory!

Justin Hubbard

4 years ago

Michael was our technician and was the perfect example of what every plumber should be. Nice, professional, trustworthy, and wanted to take care of us. He arrived on time and even saved us from a potential disaster with a leaking water heater. I’d highly recommend Home Works and if you need plumbing ask for Michael. Hands down the best contractor I’ve worked with.

Marina Natarius

11 months ago

Professional technician Jared Fritz, very friendly, knowledgeable. Provided check-up for heater and AC unit. Organized results discussion with manager. I work with this company for about six years and recommend this company for home equipment maintenance and repair. Thank you, HomeWorks! Eugene.

Naomi Amundson

2 years ago

Adam was great! Arrived early which is always nice. Adam did a maintenance check on our water heater, everything checked out and he finished up super quick! Adam is a super cool guy, we will absolutely be requesting him in the future! Thank you!

Robert Ostrem

a year ago

Very quick and professional plumbing inspection. He just saw that our shower fixtures hadn’t been properly installed, gave me advice on caulking to seal them up, and waived the visit fee. Will definitely use HomeWorks again in the future!

Rich Sherman

a year ago

Our furnace was 17 years old. It did need some repairs and while we could have done them we opted for a new system so we wouldn’t have to worry about a broken furnace in a MN winter. Did we need it now. I don’t know. Was the cost fair? I think so but didn’t price check and went with what I thought was reasonable. They were great and went over everything. I never felt pressured to buy anything and always felt the decision lied with me. I’m happy with our decision and with their customer service and professionalism. I will use them in the future.

Dave Bortnem

a month ago

Personal & professional. Good listener and got us what we needed.

Bob Rose

4 years ago

Josh did a very thorough job. He was persistent in looking at many locations to ensure he found all of the leaks. He had to deal with tough conditions because the pipes were very close to the duct work, so he had to be creative to find ways to access and fix them. He was courteous and explained everything very well.7/9 - Josh did a great job of installing and explaining the water softener as well as installing a new garbage disposal. Further, he helped me work with the refrigerator appliance service man to determine what happened to it due to the cold.8/7/19 - Peter did a thorough job of assessing our HVAC system to determine the best system to recommend for our home. I appreciate that he explained why he was making the recommendation.

Dasha Davis

4 years ago

HomeWorks was SO responsive - called me back right away, got an appointment set up for the next day, called/texted and emailed me with updates... Josh Eicher was amazing! Worked very hard on my project to fix it with the least expensive method for us! Much appreciated. Josh was knowledgeable, friendly and very helpful. We highly recommend Josh and HomeWorks!

Greg Ruhland

5 days ago

Alex was excellent. He has quality worksmanship and is thorough. I hired him for a regular HVAC checkup and learned much about what I can do to best maintain my system. Would hire him again!

Anna Ferris

3 weeks ago

We recently had a new AC unit and furnace installed from HomeWorks. Excellent and timely service provided by a kind, professional, and honest team! Highly recommend!

Nicholas Gillen

3 years ago

Josh E was amazing to work with. He was extremely knowledgeable and informative surrounding how best to handle my situation. He went well above and beyond what he needed to do and left having everything cleaned up and walked me through all I needed to know for winter prep. Much appreciated all the work and information.

Aiysha Mustapha

3 weeks ago

HomeWorks is an awesome company with many contractors about the twin cities area. They are friendly, professional, knowledgable and informed. Thank you so much for doing what you can and keeping a human approach about it all.

Wesley Wiest

3 years ago

Michael and Chris were easy to work with. We discussed my water heater and water softener which were both in bad shape.There was no pressure to buy but it was obvious that i needed to do something soon. I liked what this company is all about so within hours i was set to go for many years!

Jim Uhrich

a month ago

Ryan did an awesome job checking out both our A/C unit and our furnace. He was very professional and extremely thorough.

Malcolm Leehan

8 months ago

Fast and friendly, literally only had one hiccup and it wasn't anyone specifics fault.They don't do invoices, and I was having damage done by another company repaired. The plumber I had, Tyler, was patient and fun to talk to so we just waited until we were able to get a hold of the 3rd party and they paid over the phone. I would definitely recommend them to others.

Rick Haar

5 months ago

Darius was very thorough in his visit today. Very organized, efficient and is very personable . Will definitely use Homeworks again. Would give him 10 stars if we could.

Tee San

4 weeks ago

Michael did an amazing job! He was punctual and professional. He was also courteous and knowledgeable. He was quite helpful as always!

Neil Stransky

2 years ago

Brian W. was my tech this time. Have used Home Works for a few years now and all techs I’ve had have been nice, down to earth people who are good at their job. Brian came out for furnace maintenance. Found some problems and told me options without being pushy. The manager he called before he left my house tried to get me to straight up replace my furnace on the spot by trying to scare me with future price increases and assumed I could just buy a furnace like it’s nothing. Aside from this particular manager, Home Works is still a solid choice!

Joshua de block

2 years ago

I had A/C installed during winter of 2020. Unfortunately the furnace stopped working during the install, which was likely a coincidence. The heat sensor was bad. We went a night without heat after they spent the day diagnosing the problem. They provided space heaters for the night and had someone come out first thing in the morning. This spring I went to test the A/C and it wasn't working. They sent out a technician and he discovered there was a split wire not getting enough voltage and the refrigerant was low. Despite everything that happened I think they have very skilled techs and handled the situation professionally. Always room for improvement. I'd still recommend their services, though.

Kalli Ostlie

6 months ago

Tyler was knowledgeable, personable and professional. He thoroughly explained the water pressure/softener problem, repair process, and cost. I appreciate when plumbers, electricians and other service contractors are good at their job and enjoy what they do.

Megan Kresse

a year ago

After being a HomeWorks customer for multiple years, our latest experience left us feeling very negatively about the company.During our seasonal boiler tune up, our technician flagged a variety of issues that needed to be addressed, specifically, that our chlorine level was elevated and that our boiler was leaking carbon monoxide, which led us to believe that the work needed to be done immediately (which it was, prior to them pulling a permit).After having the work done, we connected with several other plumbers/companies to get a second opinion as the cost was high for the work performed. Multiple sources indicated that the cost for the work was exorbitant and that they were skeptical with that work itself was as critical as the technician led us to believe.We contacted HomeWorks to raise our concerns and were continually handed off to different people, each saying they needed to connect us with their manger or other team member. We did not receive calls with the information we were looking for until we threatened to dispute the claims. At that point we were told that the company has taken people to small claims court before for doing so, and the manager would contact us by end of day to discuss the situation. We did not receive a call from him at any point, and when we called to follow up we were told he had left for the day.In the end, we did not dispute the claims and paid for the service, but overall feel the experience was predatory. The tactics used to get us to agree to the service immediately felt dishonest, the pricing unreasonable in comparison to competitors, and follow up experience to be extremely lacking.The work may very well have needed to be done in such an urgent manner and the company may have had good reasoning for the pricing, however the way they handled the situation made us feel that they lack honesty and integrity.

Andrea Bue

3 months ago

Everything was done as described. Everything is working properly now.
My concerns were assessed and I was given good advice. Michael came back today and fixed a leak that appeared to have been triggered by yesterday's work. I appreciate the quick response!

bridgette mitchell

3 months ago

Great experience! Knowledgeable and friendly!! Thanks so much Josh!

Judy Fawcett

a year ago

Luke always gives clear explanations of the checks he's made on my furnace or air conditioner. His recommendations are based on the information about problems he's noted and shown me. Consequently, I feel confident in making my decisions about maintaining my appliances.

Zong Vang

2 years ago

I have two experience with HomeWorks within a time span of 1 week. On Monday I had no hot water coming in so I called HomeWorks. Everyone was just awesome, from the receptionist to Jeremy the master plumber who came out. I enjoyed the bio about him that they emailed me to notify that he was on his way. He got here, diagnosed the issue and then fixed it right there and then for 600 bucks (frozen pipe was the culprit). A bit expensive but it got the job done. I was more than happy.Fast forward to Saturday now, I realized my drain in the tub wasn't draining. I tried using a snake and it felt like it was hitting ice so I assume it was another frozen pipe drain. I called HomeWorks again since I had such a good first time experience with them, they sent out Shawn. Shawn came, diagnosed the issue (frozen pipe) but he then told me he wouldn't be able to fix the issue until next Monday and it would be a 750 dollar job. I asked him, Well, youre already here, why cant you fix it now? What was the use of driving all the way here then? and when Jeremy fixed it last time it was only 600 dollars?. He cut me off right away and said he doesn't know who Jeremy is and that Shawn is from 1 hour Rooter who just works with HomeWorks.I ended up paying him 40 dollars for coming out to diagnose the issue only. I just don't understand the point of coming all the way out but not having the time to fix the issue? This wasn't what I was hoping to get when I called. They could've just told me over the phone that they wouldn't have anyone to come out and fix it until Monday instead of sending Shawn over to only diagnose the issue and walk away without working on what I had originally called for. The manager ended up calling me after I made a complaint and offered to bring out someone for a discount. Im glad the manager cared enough because I was pretty heated. Frozen pipes are no fun.

Cameron Delaney

2 years ago

The company on the phone was kind and provided good and quick service, and the process to book an estimate appointment went well. It was especially nice to be able to see how far away my plumber was online before they arrived. However it was strange when 3 trucks arrived for a simple estimate. And then the plumber that arrived was not the plumber both the women on the phone and my text message notifications said would be arriving.The plumber was helpful but I definitely felt more like I was being sold to rather than informed. He really pushed the service plan and even after firmly stating our disinterest he proceeded to add in the plan to our total estimate costs anyway, which I didn’t appreciate.The services were explained clearly and the estimates were easy to understand but the experience as a whole was slightly off. We will most likely be using another company because we have received lower quotes elsewhere.

aj king

8 months ago

This was just the first of hopefully multiple services that we will use. Michael did a wonderful job at explaining everything. Was very personable and very honest. It was extremely nice to have someone you're comfortable with. The company from what I see makes you comfortable from the very first text that they send you. Good job a++

Matthew Ott

2 years ago

Respectful and professional. Unsure if initial cost estimate for HVAC replacement had a large price range due to large difference in basic versus fancy - a little more clarity there is my only critique. Otherwise, very good!

Dakota Reier

8 months ago

Darius was very friendly and professional. Our heating system was malfunctioning, and he offered some options to sort it out. He was able to make the repairs same day. Thanks!

Brian Perry

6 months ago

Rep Mike Joritz was very friendly and helpful,explained all options to me and my wife. Did not feel pressured, felt valued! Was very impressed with his personable demeanor and willingness to spend several hours getting to know what solution would best fit us, long term vs short term. He provided additional discounts and we feel good about our decision. Would recommend him and Homeworks to those seeking HVAC expertise 100%.

Scott Bratten

3 years ago

Dylan was on time, worked efficiently and is knowledgeable. Plus personable and approachable. And he went the extra mile to drive for a part and come back to my home to replace, knowing that would take less time than waiting for part to be delivered. I very much appreciated his service today.

RonK& JaneW

3 years ago

I was kept informed on the date and arrival time of the service person. Jerry arrived on time and gave my furnace a complete tune up. He checked everything out and gave a complete report on the work he did. He didn't find anything wrong. Such a pleasure to deal with a completely honest and capable person and the Home Works company.

Ashok Vardhan Cheemakurthy

3 years ago

They do a great job of getting everything right for you. They gave me all the options necessary to make an informed decision. Also helped me out a lot with the pricing and stuff. These guys are GREAT! Dan , Peter, Steve and Carlos helped me a lot to understand the system and also get everything set up for me.

Mark Hammerschmidt

8 months ago

They were on time, efficient and thorough. Brock took the time to clearly explain everything and made sure I understood. It was a very good experience.

Hassan Bagha

4 months ago

Jerry was the best tech i have ever had to work on my heating and cooling system

Rhiannon Rockwell

4 years ago

Such a great experience. The office calls you every hour during your time window to give you an idea when they will show up. My plumbing issue was complicated and this was my 4th person out. The plumber knew exactly what to do, who was in charge or what between me and my association and was kind enough to talk to both my realtor and my association to explain the situation so I didn't have to regurgitate the information and try to sort it out. Very professional and extremely knowledgeable. So happy I called them.

Aron Kukowski

a year ago

This was a great experience during a furnace outage. Easy to contact. On time and professional. Sent space heaters to help keep house warm enough. Work done quickly by Jerry. Great work al around!

Elle Mason

4 years ago

The entire experience from scheduling to the actual visit is great. Brent showed up on time, completely professional, pleasany and thorough. He answered all my questions clearly, provided detailed and complete documentation of the work, and offered to follow up with me on Service quotes he couldn’t give me on the spot as he had to consult with another colleague. This was a 3 for 1 tune-up special I was able to take advantage of. I have 2 other projects that I am likely going to use Home Works for now.

Amanda Helling

2 years ago

I had Homeworks come out to look at an overtaxed AC unit at my house. It had overheated during the heat wave and worked intermittently. Justin did a full diagnostic and identified several issues. He encouraged me to reach out to the company that did maintenance work on the system last year as that seems to have directly caused a major issue - that other company should handle my repair for free. I appreciated the honesty and transparency. He answered my questions and doubly encouraged me to push the other company on the repair, making it clear there's no way anything else could cause this issue.

Cole Clarke

10 months ago

Jerry Soung is the best boiler guy around. He is knowledgeable, professional and always honest. He will never try and upsell you on products you don’t currently need, but will educate you on the options available so when the time comes and you need to replace something, you are better suited to make the decision that is best for you and your situation.

A Hammerquist

4 months ago

Michael was extremely rude and condescending the second he walked through the door. He was overly domineering, and when we attempted to ask any sort of questions to be steered in the right direction, he was flippant and dismissive. Overall, if Michael is a representative of this company, I will never call back or choose to work with them again. Maybe Michael should take a course in people facing jobs, and how to talk to customers.

Ben Adickes

2 weeks ago

Update: our A/C finally gave up the ghost, and because I had such a good experience with them last time, they were the first place I called to diagnose our issue. They were just as friendly and helpful as I remember.They arrived promptly, were very courteous, and relatively quick in replacing our water heater. A very tidy install, and they cleaned up after they were finished.

Johnathan Paulsen

2 years ago

Michael Eisele did a great job breaking down what needed to be done in order to have a water softener installed into my home. I had gotten a previous quote from a competitor and I'm glad that I got multiple before going with my first option. My only complaints are that Michael had to leave as the installation was starting and his apprentice Chris Oigard stepped in to wrap it up. I'm not sure when or who did it however the laundry drying rack I had in the room was knocked down and broken in two pieces, the handle on the dryer must have been knocked at some point since its super loose now, and the door to that room was never put back on. I just didn't appreciate going back to the room once they left and finding my things broke rather than them telling me.

Mary Devine

2 months ago

My technician, Jared, is a personable young man who communicated the issues to me clearly. Very likable and efficient! (He even killed the wasps trying to nest inside my AC unit!) He booked the next service I need in order to complete the job and has impressed me enough to join their program, The Works Plan. I am very glad that I tried this company and will continue to do so. Prices seem reasonable (and fair) to me for the amount of inspection and work that Jared did.

Dick Voss

2 months ago

Brian came and did an Evaluation of what I needed as to Air Conditioner and Furnace and went over the possible choices. I'm very satisfied with his Assessment. I believe he understands my position as being Retired and on a fixed Income. Hopefully we can come to a final Price for me and move forward.

J J

3 years ago

Excellent experience. Was able to schedule an appt next day (non-emergency) and they accommodated my need for an evening appt after work. Jeff arrived on time with everything he needed for the job. Very pleasant, professional, and knowledgeable. Not only checked the primary issue for the call but the overall condition of the unit. All options were presented along with costs, no pressure. Would recommend.

Kane Baysinger

11 months ago

It was a complimentary HVAC tune up and Jerry was super friendly and professional! He walked me through the process and explained it beginning during and after everything he looked at and found and what I should expect to prepare for in the future, definitely encourages me to work with them in the future!

Randy Cantin (AmerID, Inc)

4 years ago

After 19+ years of service our furnace quit again, a couple days ago. One call to Home Works and Billy Palm came out immediately. Found a TON of things bad on it. cracked heat exchangers, many out of code gas fitting, no quick fix. Estimates for repair came to 1/2 the cost of a new system. Don was summoned to help use pick a new Carrier heating and AC system within our budget, yes an unexpected investment but I knew it was coming. We were given 4 Temp heaters for the night, they worked great. Brad Claycomb, Dave and Chad were by the next day to do the install and they even let me help, that was fun.HomeWorks are very professional, thorough and a joy to work with. These guys are my new Plumbing Heating and Air Professionals.Hey Billy, thanks for placing ID tags on those important shut off valves and the free pail.

Jake Donahue

4 months ago

Cole was incredibly personable, professional, and knowledgeable. He walked me through every step of the process and went over multiple options and ideas when I told him what I was looking for. If you want work done right, Cole is the only choice.

Gordon Magee

4 months ago

Excellent installation team from Home Works in the Twin Cities of Minnesota. Came when they said they would come. Finished in the time they said it would take them; no messes left; price was as advertised; new central air install working great from the first day!Early in my career I was an ironworker foreman, welder, inspector and a number of other things, including being s pastor for 20 years and for 13 years was in internet marketing heading up our Internet IT team and was in charge of PR for the company and was the company spokesperson for 13 years.Besides meaning that I am an old buzzard, it means I have an understanding of a lot of things and that I know good and efficient work when I see it.Theses guys did a great job! This was our first use of their company but I would gladly use them again!You are welcome!

Tonya Wideman

8 months ago

I Very professional and easy to talk to. Has an amazing Personality . Very well adverse to products. Love working with him.

Dennis M Oglesby Jr

9 months ago

Jeff was amazing! Courteous, thorough and extremely professional. I kept his card and will use this company again!

Kim Erpelding

10 months ago

great customer service. Transparent with pricing, Love the text messages with the service technician's picture. Very happy with Home Works Plumbing Heating, & Air along with their other company Early Bird Electric.

mureithi g

4 months ago

They installed a new water softener for me. They did a great job installing and did a courtesy inspection of all my appliances

Jim Milanovich

10 months ago

Cole was very thorough & answered all my questions. I want him to do all my maintenance in the future. He was very personable & pleasant.

Madeline Spiker

3 months ago

I can’t say enough good things about this company, especially Max! He installed my AC in an old school home with lots of quirks. The install was painless and he put significant effort into making sure that not only the system was functional and efficient, but that everything was locked up and neat. All the guys from the business have taken me through different things that I need to do to maintain our new systems and then some! It’s great to feel like you know what you’re doing :)

Movie2099

9 months ago

Had a humidifier installed on the furnace. Service was excellent. Very professional. Stephen did a wonderful job with installation and kept me update the whole time. I would highly recommend Homeworks.

Alan Mansfield

2 months ago

Josh did an excellent job explaining what repairs could and or should be made and complete pricing information. All with no pressure at all to made and immediate decision, said take our time to make a decision to do the job or not. very happy with service.

Steve Graner

a month ago

Dustin is very skilled. Took on a tough job with confidence. Made me feel secure about the outcome and then followed through with excellent work.
Very personable to boot.

Ruth Ann Litterick

10 months ago

My entire experience with HomeWorks has been excellent. Everyone has been very professional and friendly. My service was throughly explained and options were clearly presented.I will certainly recommend HomeWorks to friends and family.Thanks so much.

Susan Bora

a year ago

My technician, Brian was professional and very knowledgeable. He took time to explain everything he did and also gave me good information about what is available without pressure. I’m so glad I called this company. Also, their maintenance plan is good as well!

Kerri Thompson

4 years ago

Customer service was easy, friendly, and very thorough when it comes to contacting you, providing information, and reminding you about your appt. They even text you how far away your service provider is, a picture of them, and a little bit about them. My technician was fantastic and gave me a ton of good information without pushing too hard to sell me extras. Overall, wonderful experience and I would recommend them to anyone.

Ken Varnold

2 months ago

I urgently needed a bad water valve replaced. Adam Renville arrived on time this morning. I have to say he did I wonderful job. He not only repaired the valve quickly, but helped me understand options such as insurance coverage, etc. He was friendly, knowledgeable, and very efficient. I was actually surprised the cost was less than I expected. Highly recommend!

Tim Dahlke

a year ago

I had a great experience working with Jeremy P. Jeremy was very thorough in explaining everything for me! Jeremy was very kind and courteous. I felt very comfortable talking with him about my project. Jeremy did a very awesome and professional job for me and I would not hesitate having him come back for any future plumbing needs that I might need! Thanks again Jeremy!

Tyrone Wilson

6 months ago

Homework's whole team personal that service me was knowledgeable,courtesy, and damn good customer. Even though I haven't had work done they still assigned me and info me of my needs honestly. Thank you Team HomeWorks!

Mike Kroll

a week ago

Adam ,,,very prompt,,,called in advance,very knowledgable about our water problem,,,gave us suggestions without any pressure
glad we have Homeworks

Jenny Hoang

a year ago

10/10 highly recommend. From the inquiry and scheduling call to the job completion, we received great service. We worked with Jeremy and he’s so knowledgeable, patient, kind, and thorough. We will definitely request to work with Jeremy again!

Mary Toft-Marchetti

3 years ago

HomeWorks and Jeff were great. Homeworks called us to remind us that our warranty for a free furnace check was running out soon and they did not want us to lose it. We were impressed with that level of care for their customers. Jeff was friendly and professional and explained in detail what he found with our furnace. HomeWorks is a great company to work with. I would call them again if there were any other jobs that we needed for our home.

Christie Hammes

9 months ago

Jeff was great! So appreciated his work to go through the whole process of draining and refilling the system and replacing the leaky pipe. I'm confident I now have a well running and long lasting boiler and heating system! Thank you Jeff and HomeWorks!

matt pritt

2 years ago

My sump pump failed and Adam was more than handy at resolving the problem and even put me in touch with a restoration company to take care of the water damage. Work was completed expertly and confidently. 10/10 would recommend. I hear their HVAC side is pretty great, too.

Merga Hunde

a week ago

I was referred by a friend and I thought they are an honest but turn out they are not honest. First I called them to check on my water softener. On the same visit they told me to replace the water softener and also my electric water heater need to replace. I make a bad choice I hired them on the spot without checking for second opinion pay them $3,743 for water heater and water softener. Then after I subscribe for tune up and they come back to do furnace tune up. At this visit they said I maut replace 9 years old furnace because there was a lokage of CO. He tuned off the gas line and I was told to turn on at my own risk. I was terrorized but I choose to tun on. Then I hired another company to come out and check if it is really need to be replaced. The other company found zero problem with the furnace they turn off the gas line and I was told to turn by myself at my own risk. I was really really very disappointed with their unprofessionality. I will not every let then come to my home even fo free not paying them.

Dexter Dava

a month ago

Very cordial, relaxed, and mos importantly very informative. Great experience with Charles. Thanks Charles.

Marcia Peterson

4 years ago

Jeff checked our water heater and gave us lots of options for replacement. Thomas was very helpful and upfront with the issues we needed addressed for our furnace and a/c. Lots of options and no pressure to buy a specific system. Brian and his team did a great job with the water heater, furnace and a/c installation. His team was courteous, efficient, and thorough.

Karin S

9 months ago

Chad, Dustin, and Cole came out and had my new Furnace and AC installed in 5 hrs. Job was done well and they were very professional throughout the entire time. Overall a very positive experience and I'm happy with the new equipment.

Tom S

a year ago

Very knowledgeable and friendly service. They were able to come within a few hours and complete the work in a timely manner for a reasonable price.Edit: I used HomeWorks again to install a tankless water heater. It was the worst experience I've ever had with a contractor. The plumber lied to my face about price, which services were included, and aspects of the water heater itself. To top it off, they had to return a couple days later because it was leaking. This is because they had a junior member of their team install it, not the plumber himself who claimed to be the senior expert or whatever.When I called to complain about my experience, the manager even had the audacity to offer me a discount on the service that the plumber said on multiple occasions would already be included in the ridiculously high bill.I'm never using HomeWorks again. Ever. Doesn't matter what for. I don't want to deal with a company that lies, overcharges, and then obviously does not care at all about customer satisfaction.

Debra Luebstorf

10 months ago

So far we've only met Tyler and he was great . Can't wait to get installation tomorrow! They showed up first thing in the morning and went right too work all were very professional and efficient kept us posted as to how it was going throughout the day , when they finished they walked us through how everything works . Great group of guys, would give more stars if able!

sharon mudgett

4 months ago

All I can say is WOW! Best service I have ever had and I teach customer service! They ticked all the boxes! Well done Home Works! Brock you were amazing!

Amanda Nemetz

a year ago

The plumber was very knowledgeable. They gave me options with a breakdown of prices. The plumber was courteous and professional. He showed me maintenance I could do on my dishwasher myself to prevent it from leaking around the seal. I’m having two old hot water heaters removed and they’re installing a new one the very next day.

Tatyana Chernyak

2 months ago

Michael was delightful to work with! I would definitely recommend this company 👌

Matthew Mitchell (DarkBeaterKirito)

2 years ago

Greg came out and took a look at my place to give me options on mini splits. He seemed very knowledgeable about the system. The price was more than I expected for the system though but they have financing options. Overall, it was a good experience, just a bit pricier than I thought.

John Shields (GearDaddie)

2 years ago

I've had multiple people from HomeWorks come to our house and ALL of them have been friendly, knowledgeable and professional. Customer service and attention to detail has been fantastic. Lamar and Eric installed our AC recently and did an exceptional job. Took time to answer all my questions and went over everything.

cindy blomker

4 weeks ago

Got appointment immediately, timely service with great arrival ETD. Friendly & explained services & need repaired, several estimates for repairs or added improvements. Very happy with services.

mike wilson

11 months ago

Charles was very thorough with his assessment of my heating and a/c unit. Let me know exactly what was wrong and how much and long it would take to fix. Highly recommend these guys. I have been through the ringer with contractors and home improvements. This was a breath of fresh air.

barb

5 years ago

Thomas was on time, was professional and friendly and answered all of my questions. I needed a new furnace and air conditioner and he explained all my options and did not pressure me to make a quick decision. Even after the installation he continued to answer all my questions. Brian Hammer and Carlos installed my furnace and air conditioner and they did a great job. They were also professional and friendly and answered all of my questions. They cleaned up well after the installation. I had a very good experience working with Thomas, Brian, Carlos and HomeWorks.

Kirsten Dalrymple

11 months ago

We have had HomeWorks Plumbing Heating & Air come to our 80+ year old house several times. They always do a great job. Their staff are on time, courteous, and knowledgeable. We trust their work.

Jd Lake

a year ago

On Time. Offered options and was able to get all the repairs done today. New Water Heater, New Water Softener, and 4 new toilets. Happy with the work maybe a little higher on price then most but I can accept that with the service we received along with the $10 a month plan for maintenance.

Blaine Schwerdtfeger

2 years ago

Steve showed up earlier than expected which was appreciated considering the fact that we hadn’t had heat for a little bit. Steve was very personable and professional. Completed the repair in a very timely manner and everyone in the house could take off the blankets! Highly recommend HomeWorks and will definitely be using them again

Barbara Van Deinse

a year ago

Darius Velasquez is the perfect service tech-punctual, polite, professional, and friendly. He explained everything clearly and simply. He did his work efficiently and thoroughly. What an outstanding service experience from him today. HomeWorks should be proud to be so well-represented! Thank you, Darius. You made my day!

Sue Gurtner

10 months ago

Homework’s did both a very good water heater and a heating check of our systems. Both Michael and Matt were great! They explained what they were doing and we gave us path to follow in future; they were quite impressive. Thank you!

Joe Thalman

2 years ago

Lamar is a top notch professional and has a very welcoming and friendly demeanor. He had to do a bit of work to make the replacement part fit into the existing space. His coworker assured me that we were lucky to have Lamar doing rhe work because he was the best to do the work.We had Home Works previously do work that they recommended to increase the capacity of the return duct to increase the efficiency and volume of the hvac. After they completed the work, we noticed a substantial increase in volume of air flowing out of our vents. It was amazing, glad we did it. I was skeptical, but these guys know their stuff!Steve showed up on time and got right to work doing the diagnostic work to determine that there were two leaks in our system, fortunately, they were in the e coil? and we only had to replace one piece of equipment.Lamar and Eric showed up on time the next morning and got right to work removing the faulty equipment which was almost 30 years old and fit the new coil into the existing ductwork which required some retrofitting.The supervisor, Billy showed up to help out and double check all pf our settings. Great work from very professional and friendly techs.They recharged the system and when they left, the ac was blasting cold air.

Peter Wratkowski

4 years ago

Jeff was very professional and explained everything that was to be done for the furnace and AC inspection. Had a very pleasant visit with him too! I got text alerts and phone calls notifying me when he was on his way and he was right on time. Overall a very good experience with this company!

Sandra Haering

4 years ago

Highly recommended! Very happy with my new water heater and softener. Michael went the extra mile and upgraded the surrounding pipes.Honest and upfront. Reasonable prices for excellent quality and service.

Jeffrey Stenger

a month ago

I had Jerry Soung come out to do an AC check. He was on time, polite and put the booties on that covered his shoes without even asking. He completed his inspection in a timely manner. He recommended some work which I kindly declined. The one thing I really liked was that he didn't push to get any work done. I would highly recommend Jerry from Homeworks.Thanks,Jeff

Ron Gerber

3 months ago

Plumber quickly assessed the problem with my steam shower, explained the issue, and provided a good solution. Would hire again.

Kristi Wilson

2 months ago

Chad and Charles were absolutely amazing people. Their communication skills were off the charts I knew what was going on at all times. The work they did was excellent and they clean up after themselves that rarely happens. I would have to say that my experience with Chad and Charles is the best experience I have ever had with any company that had the people come out to my house!!! Chad and Charles are the best of the best!!Kristi Wilson

Karla Swenson

2 months ago

Was thinking air conditioner tune up, but it really was an assessment of the heating and cooling system. Really hoping to get air conditioner cleaned up, that is what I verbalized, but was not told different. Extra charge, over 400.00 dollars!!!STICKER SHOCK to say the leastTech. Was Profesional and very pleasant.

Shawn Kiley

a year ago

The force was definitely with Luke today. He serviced the furnace. Explained that overall the furnace was in good operating condition, but there were a few items which were not operating at peak efficacy. He explained what those were and provided options to bring them back into alignment. Very happy with Luke and with HomeWorks in general. Keep up the awesome service everyone.

Stephen McKean

6 months ago

Michael was polite, very knowledgeable, and professional. He completed the valve replacement very quickly.

Steven Gilmore

2 months ago

Charles did a thorough job inspecting my furnace and AC. He was friendly and explained clearly the details of the inspection.

Ted Trampe

7 months ago

HomeWorks installed a new furnace 14 months ago. I recently noticed that if the AprilAire humidifier was calling for water, the humidifier water was running even though the heat was off. Water is supposed to run only when the heat and/or the blower is on, so water was being wasted. I called HomeWorks. Two days later Stephen came to our house and changed the wiring to fix the problem. There was no charge to me, which shows they stand behind their work. Stephen was professional, with a pleasant personality. He explained what was wrong and what he did to fix it.

Anastasios P

a year ago

Mason, Anthony, and Adam did a fantastic job installing a tankless water heating system with a faucet repair and valve replacement. They were very professional, efficient, and knowledgeable! Everything only took a day to complete.

Masha Hoy

2 years ago

Jeremy was prompt and professional. He explained the process clearly and then walked me through a variety of options and prices for my projects. He also did a complimentary inspection of some plumbing in my house. Also, the appointment was super fast and easy to schedule. Very responsive and communicative company.

Crystal Flattum

a year ago

Lamar did an excellent job. He stayed after normal business hours to get the job done and I don’t think he ever took a lunch break. He did very clean work and was very patient with all the questions I had. At the end he did a great job explaining everything and how the new boiler system works. This a VERY hard worker.

Jerry Gilsdorf

8 months ago

Friendly and professional technician. Showed pictures of installation and discussed current status of the furnace. Excellent service call!

Daniel Pegors

2 years ago

Jeremy did a Great job fixing out main water pipe. Fast, efficient and very friendly. I would call him again!Steve did a fantastic job checking out our furnace for winter. He changed the Filter, humidifier filter and checked out everything. I feel much better about our furnace making it through the winter now.Chris did a great job installing a new water heater. He found the leaking water heater and had the old one removed and a new one installed in less than 2 hours. Great Job Michael and Chris. Another happy customer.

James Patrick Barone

a year ago

Peter met with us twice to go over the options for a heat pump, energy efficient furnace and other equipment. He was thorough, knowledgeable, and was able to answer our questions. Great job!

Josephine Adjarko

4 years ago

All the tech guys are friendly and nice, they take their time to explain everything to you. They show you much respect. Jeff did a great of installing our new bathtub. Today Bill came over to check our A/C, he gave me a vivid explanation of what really needs to replaced or fixed.

Scott Trebesch

a month ago

Jeremy was awesome, very friendly and knowledgeable, answered all my questions and gave great feedback. 👍

Becky Splett

a year ago

Cole arrived on time and was great about explaining everything to me and showing me pictures of the inside of my furnace. He did a wonderful job with cleaning the furnace and completing some maintainence on my a/c. He was polite, friendly and professional. I was very impressed with this young man. He's a keeper!

wfbird

2 years ago

Homeworks representative Peter Perry provided a thoroughly professional and clearly understandable presentation. The installation crew led by Carlos was prompt, efficiently professional and extremely helpful in demonstrating the functions and features for our new furnace and air conditioning system. We've had the new system running for just a few days but the difference in home comfort is already highly apparent and appreciated.

Judy Nordstrom

a year ago

AJ was your first tech experience and was wonderful and knowledgeable. Next was Greg the salesman a bit pushy but knew what we needed and got us going g in the right direction. Finally we had Chad tech and installer on time very professional love the work he and his crew did. So far very happy with everything.

Kelvin dang

a month ago

Great guy. He’s so friendly and really know what he should do to get a job done quickly with the right way and precisely. Thanks a lot Michael.

Mike Fontana

9 months ago

Jeremy was fantastic and very happy with his work. He replaced the shower hardware and new kitchen sink with hardware. He was super friendly, knowledgeable and provided a number of great options for replacements. Highly recommend the company and would use again.

Lorna Sopcak

2 years ago

Charles Kayeri was very skilled, knowledgeable, and thorough. As an educator, I especially appreciated how he explained each step of the maintenance checks performed and answered my questions in a way I could understand. His professional and pleasant attitude made this a very pleasant interaction.

Alexander Rensch

a year ago

We had an unexpected failure with our boiler and needed a quick replacement. I called in and was able to schedule an estimate on the same day. Greg Isaak came out and went over all my options. We were able to work with his manager Scott to get our boiler installed the next day! Couldn’t be more happy with our experience and would recommend anyone to do business with HomeWorks. Thanks again!

Mark Casey

a week ago

Adam and his partner did an excellent job on the new sink installation in our kitchen. They recycled the old sink and materials. They were very courteous and helpful throughout the process.

Elizabeth ElDorado

5 months ago

Inspected water heater. Very personable. No hard sell for anything, just let me know some maintenance would be needed in future, not urgently. Turns out we met a couple years ago at my previous home & have the same not-so-common breed of dog. Adam’s great

Ann Fisher

6 months ago

AJ patiently answered all questions, was willing to be available for any follow-up questions. Conscientious.

Bill Prada

2 years ago

The faucet repair was just fine. The up selling was off putting. We agreed to pay 1200 bucks for a new faucet. The attempt to get us to replace our 6 year old water heater made me feel I was being taken for a chump. We are in our 60’s but we are not senile. Sorry but that is how the scary “your water heater may explode “ sales pitch made us feel. I have no problem with you and your employees making a living but don’t care to be patronized.

Gunnar Yahrmatter

5 months ago

HomeWorks replaced our furnace and added an AC unit Feb 2022. Willie came for a simple maintenance checkup. He ran some tests and was able to point out where we could use improvements. He explained things with expertise and clarity while offering multiple solutions to fit our budget. HomeWorks always provides excellent service but Willie was particularly helpful.

sterling wilson

2 years ago

Michael came in asssed the issue provided options and costs to fix. Once we agreed he completed what I thought would take 5 hours in about 45 min. That is because he had the appropriate tools, parts and most importantly 20 years of experience. Top notch service

Khue Xiong

2 months ago

Charles Kayeri was knowledgeable and honest during his visit. I appreciate his time.

Annette Conklin

3 years ago

The plumber was able to install my bidet seat 💺 in about a half hour. I am glad for his professionalism, though The cost was much higher than I was expecting. I could not have done it by myself and now I am assured that there will be no leaks or other problems.Thank you!

Grace Hinton

4 months ago

I called a different repair company first to look at my water softener and regretted it. The other company was pushing for a sale and spent no time at all actually looking at the current appliance. I decided to get a second opinion from HomeWorks and I am very glad I did! HomeWorks was very responsive, able to come and assist quickly, and did a professional and thorough job of reviewing my current appliance before recommending a move to a newer model. Adam was pleasant to work with, educated my husband and I without talking down to us, and after giving us some time to think through the right option for us he jumped very quickly into the repair , which ended up being less expensive and have a longer warranty than the first company. Adam took time after the installation to educate us about care and settings, and he also answered some questions we had as new homeowners about other appliances and preventative maintenance. Adam was great and I was very pleased with the high quality and quick installation, and the fair pricing. I would work with HomeWorks again any time I needed their help.

Vinit Gandhi

6 months ago

AJ was very professional and thorough. He spent time explaining different options for our furnace issue. They even waived the trip charge.

Jacob Peot

3 months ago

They did a great job to diagnose and fix the problem. Zack was very helpful and explaining everything and helping me get the problem solved in a very fair manner. The prices are very competitive and actually were half the price of two other quotes from other companies. It is nice that their dispatch fee is waived if you go with their work as well.

Greg Whitman

4 years ago

Had Rich out to install a new water heater and water softener today, which he did a great job of. He showed up promptly, walked through what was going to happen, and was kind enough to ask whether he could come and go as needed through the house to get tools, transport parts, etc. which showed he cared about the experience for the customer. He put down rubber backed mats everywhere he was walking and moving parts, and had tarps down around the work area. When he left there was no evidence that any work was just done there, other than the new equipment of course. He did a good job walking me through the work he did, and what the expectations were of me. Overall, it was a great job done, and I would highly recommend them to anyone in need of plumbing repairs.

Paula Solon

a year ago

Dan did the work and was very unobtrusive around the house - I hardly knew he was there. He answered the few questions I had with knowledgeable, informative information, which I appreciated. I could not have have had a better experience - except a few months ago when HomeWorks installed a new furnace for me.

Tamara Kittelson

9 months ago

Addendum to my previous review:Today Homeworks installed a tankless water heater and a furnace in my home. They were unfailingly kind and courteous, answered all my questions and then some, and even swept the basement floor thoroughly when they were done.First review:HomeWorks did an amazing job replacing a 33 y/o AC unit that failed, prior to my taking possession of my new home. In this stressful situation they sent an estimator the next day and the installers came a day later. I really liked HomeWorks policy of saving space for emergencies. They are professional and courteous. They send texts with name and photo of the employee prior to appointments, with an approximate arrival time and tracking app. They educated me on how AC works, have a strong warranty, and are cooperating with efforts by my real estate agent to obtain seller reimbursement for this situation that should never have happened. I am very pleased and highly recommend this company.

Mark Redmann

a year ago

Charlie was very personable and fair.I'm not happy with the pricing structure of plumbing repair industry, but he was fair and did excellent work, which softens the financial blow.If i have to get plumbing help again, i would want Charlie to take care of it. Very knowledgeable.

Kathryn Johnson

11 months ago

Jeremy is courteous, timely, receptive to questions and comments. The repair is complete. And I was able to get this appointment one day earlier than “ emergency” plumbers could schedule. I definitely will recommend this company.

Amy Denison

2 years ago

Jerry was very pleasant and professional. He explained what repairs were needed and reviewed the options. I am very happy with his work. His friendly and efficient manner eliminated the stress of getting AC repairs completed.

Carla Manahan

2 months ago

Was an hour late but very awesome service. very nice man explained everything.

shawn schmidt

3 years ago

The service tech was very knowledgeable, friendly and gave me many options. However, I did not choose to use the services. I fail to see how a water heater under warranty was going to cost me $1,200 to replace. I decided to make other arrangements. My ratings reflect the plumber, not the company.

Rhoda P Erhardt

5 years ago

I really appreciate the fact that HomeWorks responded immediately to my after hours request for help with a water emergency by scheduling a service call the next morning. As promised, Josh showed up on time, and proceeded to listen to my story, analyze the situation, and quickly determine the solution. I was so relieved to be helped by someone who was patient, friendly, experienced, and competent. His most important quality, for me, is his ability to clearly explain what needed to be done and why, and to answer all my questions, leaving me with the confidence that I have access to a company that I can trust to be dependable.

Belle LaBarre

3 years ago

11 out of 10 WILL recommend to friends!! Michael and entourage were AMAZING!! He came in and was so professional about diagnosing a HUGE problem in my house! He did not make me feel incompetent for not knowing and he genuinely cared! He called for some much-needed backup including the fabulous Adam and the Noob Jeff... Even the Noob knew exactly what to do! They worked hard and before I knew it they were done! They even had me laughing when I was trying not to stress burn my house down! Thanks for everything todays guys!! Jeff made sure I didn't have ANY questions before he left, and Adam was so good at making sure my cat didn't get out! I *almost* want to have another problem just to have you guys back... almost... And Michael, I am SO GLAD your steak wasn't lost!

De Ro

7 months ago

😳2days before Christmas our hot water heater started leaking on the floor thank goodness we caught it. The valves wouldn’t completely shut off the water so we had to shut off the whole house. I called for service 8am ( the weather was bad, deep snow high winds) they got here around 10am. By 3pm I had a totally new system and up to code. 😊

Megan McKenna

a month ago

Our AC went out and we were quoted $500 for the capacitor replacement. We called Marsh Heating & Air Conditioning, and they said the part costs $44. They came and replaced it in under 10 minutes.

Carol Mundahl

2 years ago

Rick and Mason were very courteous, professional, and knowledgeable. Rick explained what my options were to repair my toilets and faucets and was able to give me a quote quickly for the work I wanted done. They had everything completed and cleaned up in about an hour. I definitely recommend Home Works.

Lindsay Ross

3 years ago

Michael did an amazing job. Our water heater was completely shot. He came, gave his honest opinion and had the old heater removed and a new heater installed all under 2 hours. Personable, honest, fast- very good experience

Mike Swenson

a year ago

I was impressed with the straight forward no BS approach my technician Michael explained our issue. The bid was more than fair and he gave me options in how to address our situation. The turn time from my initial call to explain our problem was less than 24 hours, it wasn't an emergency so no complaints there. I will update this post once work is completed.

matt bullis

11 months ago

Charles did a thorough inspection of my furnace and ac. Let me know about potential problems and gave me some estimates to fix them but did not try to pressure me to buy anything. Service was great.

Dexter Clarke

a week ago

As always the best, Brandon and his crew veré extremely professional and made me feel valued as a loyal customer

Darlene Pederson

a month ago

Cole was knowledgeable, polite, & positive employee. Very good customer service skills. Asset to the company. He had the humidifier filter available & explained how to replace the old one.

Jamie Carroll

4 years ago

We had a great experience with HomeWorks - the team was able to accommodate our moving schedule and did the job the right way, with concern for our needs down the road. Josh, our Technician, was extremely professional and friendly, and explained any issues he identified to us (and resolved them). We look forward to working with the HomeWorks team for our future heating and cooling needs and cannot recommend them enough if you are looking for a reliable company to work with!***Update as we have continued to use HomeWorks over the past 2 years, this most recent time for routine maintenance on our water heater. The team was flexible with our changing schedule (again) and even early to our appointment. Michael was a pleasure to have in our home. Andy has built a great team to support homeowners in their needs!

Linda

5 months ago

Exceptional work by AJ. Detail oriented. Polite and considerate. My ‘go to’ guy for preventative maintenance on my furnace

M L

a year ago

Homeworks administration were very responsive; easy to communicate with via phone, text and email. Darius came in to give us an evaluation on our existing units and he was courteous, thorough and quick. He took photos of issues and gave us various plans to look through for plans. While the repair costs seem a little high I think the evaluation was extremely well done. I will work with home works in the future based on my experience today.

Elijah Pratt

2 years ago

Took the time to walk through options and services. Did a great job explaining their thoughts and what options would be value adds. Took initiative to list additional HVAC options that would be beneficial beyond what was asked for.I didn't go with them at this time since we are thinking of expanding the house in the future and didn't want to commit to upgrades that would be replace later, but I would definitely hire them for the larger project in the future we are planning on.

Krizzy Lab

6 months ago

Very reliable. For sure i will recommend them to my friends!

Nicki Urlaub

4 years ago

I found a coupon deal in the mail for a three-in-one (furnace, AC, and water heater) tune-up inspection for $44 and decided to take advantage of it.From setting up the appointment to the service, the customer service was excellent. I especially appreciated the advance text and email notifications ahead of the appointment. They even send you a picture of the technician and a map (like Uber) that allows you to track how far away the van is.The service technicians seemed very thorough in their inspection, and went over the evaluation with us afterwards. Although their service was good, the prices they quoted were very high. I think we can find someone else that will charge less for the repairs and/or replacement.

Paul Messner

3 years ago

We had Jeff from Homeworks Plumbing Heating & Air to our house to replace our existing 50 gallon water heater. He was very professional and knowledgeable about the products. We would definitely use them again for any of our service needs.

Arman Khan

3 years ago

This company pray on the weak.I was quoted $2000 for the same water heater by a different company vs $3400 so why the huge difference.I like their monthly plan where they come out twice a year to check hvac and flush water heater and I want to get it but I don't know if my next experience will be as good as it was with Jerry today or like the previous tech.Update:I signed up for the monthly plan where a tech is suppose to come and evaluate plumbing etc and flush water heater.Since their first visit I have canceled it. It's not what they claim it to be. The guy came in trying to sell me stuff.I followed up for over one week to get details about the water heater they were quoting me, I was not given which make and model it would be what is the efficiency rating etc. They are not transparent with their service.I have canceled the plan since then and will not be going back to this company.

vivian siafah

10 months ago

Originally scheduled a tune up for our water heater after moving into our home for about almost three years and found out our chlorine level was really high plus a couple other things thanks to Jeff! Jeff K was very professional and efficient. After wanting to proceed with the new installation of our tankless water heater things moved very quickly and they got the job done and we are very pleased. I recently just took a shower and could tell our water just “felt” better! Now we can run a bath without having to worry about the hot water running out! Thank you Jeff K, Joe B, and I totally did not catch the delivery driver’s name, but you all were amazing and we highly recommend!

Greg Moore

2 years ago

I was having a new A/C and Furnace installed. Lamar and Jeff showed up on time and got to work right away. They were both very professional and kind. They were able to finish up everything early and then walked me through my new thermostat and some other tips. Would highly recommend them again!

Ken Betzler

a year ago

We had them put in 2 mini split unit Ac. Jeff the installer did an excellent job as well as everyone else that helped install the unit. Jeff answered every question and took time to explain everything. I can't say enough about how good this company is. Greg came out and gave the estimate also explained everything and went through everything that was going to be done. Had questions after hours and talked to the manager Scott who was very nice and answered every question thoroughly. Also everyone cleaned up after they were done. Very professional company. Would use again!

Doreen Lund

3 years ago

I am so happy with the plumbing repairs done by Josh Eicher w/HomeWorks. He is very skilled, and excellent at what he does. I will definitely request him to do any future HomeWorks projects and I do highly recommend him and HomeWorks to others who have similar plumbing repair needs. He also has outstanding Customer Service skills and I am very appreciative that he works after hours, which really worked out great with my schedule too!!! Josh Eigcher/HomeWorks is Awesome !!!! - Doreen :)

Benjamin Roberts

a year ago

Greg was amazing and very informational. His customer service was excellent. We ended up going with a different vendor but I'll look for them in the future.

Jonah Lund

2 years ago

Total pros when it comes to plumbing, heating, AC, etc. I really appreciate they made suggestions on what was best for me and my home, not just what was the most expensive. I also appreciate the regular checkups that come with the HomeWorks service. Nice to know they are keeping an eye on my systems before issues occur, rather than just dealing with issues after they occur.....which never happen at a good time. I highly recommend HomeWorks to my friends and family.

Dave T

10 months ago

Josh was very knowledgeable and gave us a couple different price options.We went with a bit more pricey option because we are putting in new vanity and wanted it fixed the right way. While good plumbing jobs aren't always easy on the pocketbook, it's much easier than a leaky or busted pipe.Job was done correctly and professionally.Gave us pictures of the finished job also.

Jacob Blum

6 days ago

Jerry was great, and did a nice job explaining what he was doing and what needed to be done afterwards. He performed an HVAC tune-up / inspection, and provided detailed information about was was done and seen, as well as provided clear insight on next steps that Home Works could offer. Very kind and helpful employee, and hope to work with him again.

Ryan Rodriguez

10 months ago

Tyler did a fantastic job. He was on time and extremely professional. He is a very personable technician and was able to resolve the issue quickly and cost effectively. I would highly recommend Tyler every time.

Michael Eisele

a year ago

Had Yong out today to do some furnace maintenance. He was honest, polite, and did an amazing job cleaning my furnace and making sure I was ready for another Minnesota winter. This crew at homeworks continues to impress me. Everyone was great from the first person that booked my appointment to the tech that did the work. Keep up the good work Yong, your going places!

Tracy Larson

10 months ago

Scheduling an estimate was easy. The agent was personable and well versed in the products. He explained things to us in a way we could understand. This is the second time we have used HomeWorks

Amanda W

3 months ago

Josh the technician that helped me out. He was prompt, friendly, super informative and helpful. Absolutely wonderful customer service. Highly recommend.

Nysha Sims

4 years ago

Josh went above and beyond with my appointment today. He was here within the time I allotted for and gave us really good suggestions with moving forward with my water supply and water heater. He also helped with a low flow faucet. This is my second time working with Josh, he has been phenomenal each time.

B W

3 months ago

Bunch of jokers i tell you what over there hiring hotheaded road ragers to drive there company vehicles around. Aggressively racing around in a van flipping people off in stop and go traffic. Hilarious! That guy forsure was punching the air after i went off on my exit

Shawn Williams

11 months ago

I reached out to HomeWorks to see if I could get a tech out to diagnose my issue with my AC, I definitely was surprised at the responsive arrival and professional and knowledgeability of my tech Jerry Soung extremely helpful and was able to help me by identifying the problem I was actually able to fix the issue myself this company deserves the 5 stars for not being money hungry and just the sheer professionalism from there employees Thank you kindly.

Paul Engelhardt

2 years ago

Great service!!! Everything was done great! My overall experience was very good. From the technician who cleaned my furnace and detected problems And showed me the problems. To the salesman that so me the new furnace and air conditioner to the installer who installed the new units. Down to the person that did the final inspection and walk through To make it sure everything was done right and to my satisfaction. Every one was friendly and Professional.New service on 9/17/2020.Asked for a quote to get a gas line run up to the kitchen so we could get a gas stove. Technician was on time. Quote was reasonable so we booked it for next week.

Jared Sachs

8 months ago

I've used Homeworks for the better part of two years and swear by their team. All of the team members have been very professional and have gone above and beyond in their visits. Highly recommend!

Minh Nhat Hoang

2 years ago

Got estimates for replacement shower valve cartridge more than $600 but technician did not want to wait for me to get home and to see he actually change valve cartridge so I have to let him go. Thanks to him, I found replacement at menards and it only costs me $46 for that and now it is good like beginning. Never gonna call you again.

christopher scott brettin

6 months ago

Jerry S has come out for a few HVAC issues previously and has always been honest about what is and isn't needed. I highly recommend him.

Karen Bailey

2 years ago

Jeff did a great job! I have heated floors in several rooms in my house. This winter they stopped working. Jeff arrived on time with the the tools and the parts that needed replacing.He was also helpful as he explained what to watch for etc. I had questions about otherEquipment downstairs that he reviewed with me how to best maintain them properly. He was extremely helpful and very pleasant.

Pedro Restrepo

4 months ago

I was impressed with the professionalism and courteousness of Carlos, Jeff, Dylan and Brandon. The job in our house presented some specific challenges. They were able to do it perfectly and on time. I should also mention that Scott Nordstat went out of his way to accommodate our needs, even though those needs presented the challenges to the installation I already mentioned. Greg, the salesman, also provided valuable information and clarified our doubts regarding financing. The crew took care of following the Covid-19 protocols to the letter. The areas in which they performed the work were left perfectly clean. Outstanding job!Dylan came back today to re-route a drain line. I was very pleased with scheduling the work to meet our needs, and by the professionalism and friendliness of Dylan and Tanner.I should also mention that the performance of the system has exceeded our expectations. We are tremendously pleased with it.January 2022: we had Homeworks again come to our house, this time to check the boiler since we were not getting enough heat throughout the house. Again, we were very pleased with their work. Today we had Andrew come and install the new boiler. He was right on time at 7AM. He was quick, professional and friendly. He did a great job.March 2023: Chad came to check on the boiler. There was an issue with the control board. It was replaced at no cost to us. As usual, Chad and the other technicians have been very professional, polite and efficient. Moreover, they always arrive on time.

Laurie Basic

4 years ago

HomeWorks kept me fully informed of appointment scheduling and arrival times. Josh was fabulous and fully explained all my options and a few alternatives so I could make a very informed decision. He was meticulous about clean up and was very personable. I will be requesting Josh for all future needs! Thanks for great service and a job very well done!

Thomas Dickinson (ThomasDickinsonPianist)

a year ago

Randy, the plumber sent out to give an estimate, was personable, seemed very well informed, pointed out the situation for the work he was estimating (installing an RO system I bought) clearly including the not-perfect state of my plumbing, and represented his company well. I did not accept his company's estimate because I'm pretty sure I found a better one--not a confirmed rival estimate, but one in a different ballpark so I'm taking the chance with it. I did accept another appointment from this company for an estimate on a replacement boiler I'll need in a couple of years because I liked the way our meeting went.

margaret larson

3 years ago

Jeff gave us EXCELLENT service. The information he gave us regarding our water heater, water quality, and plumbing was informative and much appreciated . In helping us meet the plumbing needs in our home, Jeff provided us with several options and was thorough in explaining quality and value in those options. Jeff was responsive to our questions and supportive in our decision making. The work he did for us was timely; the installment and clean-up were flawless. Thank you, Jeff, for your professional service.FIVE STARS

Rob Jacobson

3 years ago

The HomeWorks team was responsive and helpful when our furnace went out. They explained the situation well and shared their recommendations as well as the other options I had. Tyler was friendly and informative without being pushy. It was a positive experience by the end of the day, especially considering we started our Minnesota winter morning without heat in our house.

Karen

5 years ago

Jeremy came and was a great help! He was friendly and professional. It's true that he found some expensive projects that needed to be done for safety issues, but he also helped me find a way to save some money by resolving one issue ourselves. He even went out of his way to go to the hardware store and pick up a screw for the garbage disposal I had purchased that the factory forgot. HomeWorks may not be as affordable as other plumbing/heating services, but I'm grateful for their timeliness, professionalism, and expertise.

Krystal Reed

4 years ago

After making an appointment the evening before everything ran smooth in the morning and was timely. We do have to get quotes and make some pretty significant purchases but that is simply because we need to take care of our furnace and air conditioner so those things were not unexpected. It was very convenient that in the closing of our appointment with Steve we were offered an immediate appointment to have all quotes made but due to my day I had to schedule a different time. They were still able to schedule same-day for all the quotes to fix everything which I find to be very convenient. I highly recommend Steve and his team at HomeWorks. At no point did I feel pressured to purchase anything. Additionally, I feel I was heavily educated on what is going on with our entire system. He spent a significant amount of time on the phone with my husband as well making sure that we both understood what was going on with our entire furnace and AC unit.

Sarah Arnsdorff

3 years ago

Steve was awesome! He was very knowledgeable and friendly. Didn't feel pressured into a sale like other companies. A+ company, they definitely have our business in the future! Highly recommend!

Michael Gannon

4 years ago

Jeff was the most well spoken and informed person I have met with regarding our furnace and A/C needs. He made me feel Comfortable with the product and the service. He doesn’t skip corners and takes his time walking you through the estimate for the product he thinks best for YOUR home. Absolutely an awesome experience!

Andrew Day

10 months ago

I had a intermittent problem on my furnance and Luke was able to diagnosis the problem within an hour. I got a clear quote for the work (including tax!!) And the work was completely promptly. Highly recommend.

Jack Lin

11 months ago

Don't be fooled by those positive reviews. They probably paying someone to leave those positive reviews. They overcharge every customer as much as they can. You can read reviews from the lowest rating. Everyone is complaining their overcharge behavior.Stay away from them.

Regina Anderson

2 years ago

Adam did a great job. Everything is working great. He was punctual. He got a ton of work done really quickly. He cleaned up really well after the work was finished. He really went above and beyond even helping me hang a curtain rod! All around great experience.

S Lewis

4 months ago

Disreputable company. They fixed a leaky faucet a year ago and it cost almost $1000 and they put a big hole in the bedroom wall and didn't fix it. Thought that was excessive. They recommended additional work which we declined. They came back recently for a free furnace inspection. Said the furnace was leaking acidic water and CO and it needed maintenance. Gave us the choice of plans costing $2485 to $5157. The furnace is only 1 year old and still under warranty. Called the furnace company who came and inspected it and said there was nothing wrong with the furnace. They also said that Homeworks is known to recommend unneeded work and not to employ them.

Rita Hanle

2 years ago

Rick was the plumber who arriving after a call briefly before he arrived.
He was cordial and efficient, giving me very accurate information. I am totally pleased with my new faucet and the professionalism he handled
in installing the faucet.Thank you, Rick!

richard chapman

10 months ago

Tyler was a true professional. On time and prepared, polite, and thorough. I would use him again in a minute. A++

Brian White

3 months ago

Leak inspection. Although he was held up he kept us informed and did a great job.

Aaron McCullough

5 years ago

We called homework’s because our water heater didn’t seem to be working as well as it used to, and with school starting up again and four boys in the house someone was going to get a cold shower so my wife made the call!The gentleman’s name was Josh he was extremely polite and very honest, He worked on our relatively old water heater for about 20 minutes informed us that as you probably already know it should be replaced.But he wasn’t pushing the issue, which was reassuring. He gave us a quote for a new one and also a second quote for a larger unit ( which we will definitely be going with!)I told him we had to get some finances in order and will definitely getting back to him, he said sounds great Look forward to hearing from you and went on to the next call.We will definitely be calling homework’s asking for josh to have new unit installed.

Steve Wrede

10 months ago

The guys were great. On time, prepared, discreet. Hardly knew they were here. Ended exactly when projected. Walked us through, gave some simple maintenance tips. Cleaned up and down the road. Painless. Would recommend them to anyone who asks.

Tony Rohr

3 years ago

Josh did a fantastic job. Really good guy with really good service. He answered all of our questions and whenever there was a question he couldn't answer the other employee (Lil Dickie) was able to handle them with gusto. Would recommend again. Great work.

barbara westlund

a year ago

Very professional. Worked hard and explained all on a basic tuneup. Company has a good reputation and I am happy that I had him be the technician in that he was very good at his job.

glori jensen

9 months ago

On day 4 after service, one of the 3 inside water shutoff valves failled on the weekend. Called for emergency support to find there is no support available until Monday morning. The suggestion was to turn off the water into the house to avoid my outside faucet from freezing up. Very disappointed. Not what I was expecting.

Mashood Yunus

4 weeks ago

Charles looked at our urgent right away and worked hard to offer me two solutions. I am in travel mode and can hardly dedicate time. He made it much easy for me to understand. Greatly appreciated!

carla riley

a year ago

Both employees of this company that were at my house today were perfect! Darius and Greg. One repair man, and the other in sales. Both were extremely courteous, professional, friendly and went out of their way to make me know I was in good hands with my decision making for my very old AC(which went out) and Heating unit. My old AC was brought back to life so I could be comfortable, but also the money spent on the repair went towards the purchase of the new system. I feel good about the purchase. I appreciate the time spent explaining everything to me, and I really have much appreciation for this company. Installation of new HVAC is scheduled for tomorrow! Thank you gentlemen…job well done!

Laura Fischer

2 years ago

We had a diagnostic done of our AC by Justin. He was able to identify the problem. He put a lot of time and effort into figuring out what had gone wrong with our ducts when previous owners remodeled. Very happy with his efforts.

Jennifer Hodowanic

a year ago

Josh was very professional and personable, taught me some information about water filtration systems, and helped me get the best financial deal for my plumbing work!Tyler did a great job! He was very personable and knowledgeable!

David Plekkenpol

a year ago

Rip came out to do the one-year check up on the HVAC system installed by HomeWorks in MAR of 2021. Rip was amazing to work with. He was thorough, professional and friendly. I recommend HomeWorks for anyone needing a new furnace or central air system.

Melissa Schleeter

4 years ago

After a horrible experience with another plumbing company we called Home Works, cannot say enough good. Phil took good care of us in getting our bathtub unclogged. Very personable and professional! Wore booties to not track throughout the house, explained everything, and answered all my questions. Thank you, will definitely be calling again if we have any issues!!

Alexzander Yaj

a year ago

Charles Kayeri our service technician from Homeworks Plumbing Hearing Air did an amazing job cleaning up and servicing our AC unit. He was very kind, professional and honest. Cost was of course is always out of the books but his customer service and professional attitude makes the experience great.

Tom Lempola

11 months ago

Tech was excellent and helpful. The “comfort specialist” felt very slimy. They are quite pushy and seemed to be a lot of wiggle room in their quote - which they never provided me with an actual copy of the quote. Don’t let them rush you into a decision. Go elsewhere with a replacement. They were over $5k higher than other quotes with comparable systems and warranties.

habiba ikoghode

10 months ago

They come into your house to spoil things to get you to buy and spend money on things that aren’t necessary. When you say no, they mess with your hot water so they can come back and fix something else that wasn’t broken so they can bill you inappropriately. They are scammers buys beware do not use them.

Christina Sheran

3 months ago

Always prompt very professional and they complete the worksame day. No waitingExcellent service and very helpful in solving problem.Tyler completed the work I asked for and did so on a shortened time frame because I had to go.

Danielle Just

11 months ago

The gentleman was nice and courteous he shared information about my heating system that needs attention also recommended a salesman to come out to updates my furnace.

Erika Meza

2 months ago

Very happy with the service from scheduling to the actual service. Techs are very knowledgeable and take the time to show you the problem areas and answer your questions.

Angel Twardy

5 months ago

Charles came out to inspect the furnace, had lots of recommendations. He was professional, kind, respectful, not pushy but the company definitely sells for everything they can. If it's all really necessary ... I can't really say else I would have done the work myself. They show lots of pictures before and after so you know at least they are doing what they said they would do.

John McNaughton

5 months ago

Homeworks is one of the best companies to work with when it comes to home repairs. They are timely, professional, and great communicators of price as well as requirements. I’ve worked with them multiple times now and their team has the most experienced technicians available. If they do not handle the work directly themselves (for example electrical work) they have partners that can handle the work.

Nick Reynolds

6 months ago

I've used Homeworks for a number of services now including replacement of my heating system which resolved some longstanding issues created by the low quality installation by a competitior. I'm very happy I've switched service and recommend them highly!

Aaron & Molly Lichtov-Keenan

2 years ago

We’ve had Home Works out several times now—once for A/C tuneup and once to repair wiring/install smart thermostat. Both times the techs were professional, articulate, friendly, and flexible. Home Works has our loyalty now for HVAC needs. We use their service plan and they are great.

Jack McCauley

a year ago

I needed my water heater replaced. The tech guy was good but...1. They are just too overpriced! 2. Part of the estimate was upselling ie you are not up to code etc. and adding other expenses. The first estimate was $6,000.00!!! Even after negotiating I overpaid but you know...they were already there. That one is on me. My 2 star review isn't for the quality of their work but for the excessive pricing and the emphasis they place on upselling. Jack.

Puk aluck

4 weeks ago

Charles was very professional and friendly. He explained things well. Thank you Charles.

Cindy Lee

a year ago

Charles K. Was my technician. He was here at 8am sharp, greeting was professional and friendly. He was here for a system maintenance check. He explained everything he was going to be checking. Found a couple of things that needed to be addressed, we reviewed issues and the pictures and the after photos. He did a meticulous job cleaning the parts and left no trace he had been there.Extremely happy with the entire appointment.

Tristan Muhich

4 years ago

Great communication from staff preceding the visit and their tech Jeremy did a great job. The upfront pricing, while a bit higher than expected when we were planning the work, was still nice as there were no hidden costs or surprise problems to pay for. The price options they give are the prices, which is very appreciated.

Hein Htet Aung

2 years ago

Home Works have sent wrongly the Technician Jerry Soung to my home on Sep 9 Wednesday. He told me that my gas velvet and heat exchanger were bad and required to change the new one. Instead of changing those, it is better to invest in buying a new furnace, he persuaded. Then, their technician Peter Perry was sent to explain what kind of furnaces I can choose to. It was also a bad representation. Peter's explanation pushed me drastically to purchase the furnaces no matter what the other reasons I have. Both Jerry and Peter are required to be trained to do as professionals.I reported my issues to my father via Messenger. He asked me to request another service. Actually, it works out!. My dad was genuinely right. The real problem was Flame Sensor, Burners, and Align. It was NOT the issue regarding gas valves and heat exchanger. In fact, the gas valvet was switched off! I didn't even notice it! The other technician from the other service showed me out! Jerry is supported to let me know if the gas valvet was really shut off. It seems like he didn't know it (or) maybe he switched off intentionally! It is NOT his fault. It is the fault of someone who gets him to work for HomeWorks and manages schedules who to send. Now, my furnace's maintenance costs around $800 and get back to a normal running condition! The other inappropriate behavior these guys did was the placement of the advertisement board on my lawn without my notice. I have attached that signboard on this comment as well. I was surprised how that signboard was on my lawn. This was beyond the boundary - cross the line.Their services manager tried to connect with me for follow-up. However, I was so frustrated and upset. I don't wanna discuss with them anymore because my impression and trust on them is gone. When you are in my place, you would probably do the same way as I do.As the result, do NOT contact HomeWorks to do your project and repairs your furnace, water heaters and everything! Their leadership and management have cracks and weakness. Also, they are trying to make money only without providing nice services. If you follow whatever they said, you would have to pay unnecessarily! Your precious money and time will be a lot waste!

Dave Savard

2 years ago

Tech did a good job. He listened to my concerns and understood I was planning on moving in the next year. He did explain some issues that may need to be addressed or may come up on an inspection. Thanks!!

Jane Simon

a year ago

Josh and his colleague, Mason, did beautiful work--repaired a leak under the sink and replaced an old and recalcitrant toilet, leaving everything clean and in great shape. We would definitely recommend them to others and use their services again!

Subrina Woseth

2 years ago

Nate was very professional, knowledgeable and friendly. He explained what was needed to be repaired and also what was working fine. I appreciated the information on saving money by Works Plan and will be giving their company my business again. Not to mention referring to my friends and family.

Nichole Cassavant

3 weeks ago

I used HomeWorks to install a mini-split ductless AC in our 1914 house. Everyone was very easy to work with, very responsive to questions, considerate and communicative during installation. Overall very happy! Not the cheapest but I felt that I was in very good hands and their warranty is very good so that piece of mind is worth it.

Carson Reid

9 months ago

Literally a scam company. Send you mail closing your plumbing is out of compliance and that you need service asap. Quit sending spam and misleading customers.Shady company. Clearly bought all their Google reviews as well (almost 3k 5 start reviews, the majority have only ever reviewed this company?)

Kay Doepner

a year ago

Adam was very friendly and professional. Helped to install and educate us in using bidet as well as maintenance on water heater. I have confidence that I can call this company for any future needs.

Syneva Barrett

a year ago

Took them up on a free air conditioning inspection. I was super impressed with how thorough and professional they were. It was like when you go in for an oil change and get an all points inspection. I also appreciated that Charles outlined 3 options for us to consider. He took lots of photos and explained everything really thoughtfully. Would definitely use again.

Gail Russ

a year ago

Joe and Steve did an excellent job installing my new furness. They made all necessary adaptations one the old system was removed. They were very respectful and worked well together, finishing in under 5 hours. Great job! I am thankful!

Kevin Donohue

3 months ago

Charles did a great job working on my a/c and Furnace he went above and beyond trying to figure out what was wrong with our system. He stayed patient even though our wiring was very bad he fixed everything we asked for.

Tiff Trelstad

a year ago

The customer service provided through HomeWorks is fantastic! I appreciated the quick action of Michael and his partner in removing my broken (and unsafe) gas water heater as well as my water softener and replacing each of them same day! Thanks so much to Michael for the explanation of the issues, the options for new appliances and for rearranging his schedule to complete everything same day!

Kathy Kukielka

11 months ago

A water pipe in our basement ceiling started to leak. Our house is 110 years old, so we’re always worried that a seemingly simple problem will become a big deal. Josh was familiar with old homes and plumbing. He was able to fix the corroded pipe and added a new valve and an outdoor faucet. And before he left, he talked to us about other spots that could/should get some attention along the way. No hard sell, just good advice from a real pro!

Bridget Smith

a year ago

Clear and friendly communication from my initial call to HomeWorks to the plumber that serviced my water softener. Charlie was great and took time to explain everything he was doing.

Ron Moore

3 months ago

This representative was the most knowledgeable and kindest person I have delt with when getting bids for our air and heater. I actually wish he was part of my family. Unfortunately his company's price was just over my budget. I would recomend HomeWorks to everyone.

Allison S

a month ago

Jeremy is professional. He diagnosed the problem quick and accurate.

Brent Dunaway

a year ago

The Plumber that arrived (Charlie) arrived at the planned time and was extremely patient and helpful. While he was unable to perform the service that my cousin needed, he was very informative and gave us a clear path to find a solution. The world need more technicians like Charlie, thank you!

Patricia Hayes

9 months ago

Darius installed a new thermostat for us. He did a great job and was very helpful answering our many questions. He was very patient with us getting everything working properly. Thank you Darius, Rob & Pat.

Mavryk Eastman

2 years ago

Jeremy was timely and very professional and honest. He took time to educate me on various problems I was having from clogged sinks to toilets running to water softener functions. This is second time Jeremy has performed work T my residence and I was so pleased to have him back again!!! Great service!

Naomi Eckerd

10 months ago

The technician Luke was very knowledgeable and friendly (everyone I spoke with were also friendly). Didn’t try to sell me any service not needed but did explain what I might consider in the future. This was my second HomeWorks service call and I will be sticking with this company for my home maintenance needs.

Pam Freeman

2 months ago

Jeff was very professional and helped solve our problem about the water leak in our home. I would recommend him highly!

Anthony Kveene

3 years ago

I had the pleasure of working with Brent gentz (technician) when my furnace suddenly stopped working. Everyone I worked with was pleasant, professional, and easy to work with especially Brent. Brent showed up quickly and diagnosed the problem and worked with me to resolve the issue right away so we didn’t have to go a night without heat when I have small children. Thank you Home Works and Brent especially for the great service and friendly demeanor, I would absolutely recommend them!

Paul Anderson

a year ago

Michael was very professional and friendly. He gave me quotes of what things would cost. Michael finished my shower faucet within an hour! Would recommend.

Kevin Johnson

4 months ago

Jeff was very professional and clearly knew his stuff.

Jared Leese

2 years ago

Wonderful phone customer service. Arrived early. Explained the process. Great value. Couldn't be happier. Charles and Chad did an excellent job with the installation. Greg explained everything ahead of time and made us feel very comfortable with the process.

Pao Vang

4 months ago

Suspicious professional practice by either employee Zach Evans or business. I ask for a water heater assessment. Employee claims my water heater was older than it actually is leading to his assessment that it needs to be replaced. He pauses to finish gathering his things and tells my wife to leave upstairs when she decides to wait for him instead he rushes back downstairs claiming he forgot something. Before the assessment I had no water leak. During the assessment there was a small leak. After assessment, now I have a big leak. This clearly does not make sense other than I smell sabotage. I will definitely not do business with HomeWorks again. And make sure everyone else steers clear of them. Be warned. Stay away from them.

Sarah Schmalenberger

4 weeks ago

Darius is an awesome technician. Very knowledgeable and skilled, explains things clearly and is patient with questions. Thorough. Thanks to his co-workers who came to help a bit too!

kevin r

2 years ago

Jeremy was awesome. HomeWorks had him here within an hour of me calling. He diagnosed and took the time to review options. The work was done quickly and professionally. He went out of his way to give me a few maintenance tips for things he saw in my home.

Christina Santos

2 weeks ago

Mason was very polite, knowledgeable and fast! We are very happy with the service!

Mark Holmquist

a year ago

Jeremy arrived to service my water heater. He and his apprentice were very cheerful and also paid attention to my dogs upon arrival! He briefly discussed the procedure that the service would include and his apprentice executed per plan under his watchful supervision. A worn anode rod was replaced on his advice and my approval before it negatively impacted my water heater. Jeremy also noted that my water softener was not functioning and got it operational again. He further provided advice on maintaining my water heater and softener so I could enjoy many more years of use for those investments. I highly recommend Jeremy for his knowledge, experience and advice in caring for home water management systems.

john thomas

6 months ago

Adam performed excellent professional service. I'd recommend him anytime !

Ryan Flanagan

8 months ago

AJ Johnson was honest, professional, knowledgeable & friendly. I highly recommend working with AJ.-Satisfied Customer

Aaron Anderson

3 years ago

Our hot water heater broke last night and we were in dire need of getting it replaced since it was 15 years old. We went into this knowing we also need to replace our water softener.HomeWorks helped us out first thing in the morning to get someone out here to take a look. A couple hours later, the sales person showed up and showed us what went wrong and gave us a couple options on replacing it. He was very upfront and informative but not pushy.Not only did we get a quote we were comfortable with, work started about a half hour later when the first of two installers came to haul away our old appliances and replace them with new.The process has been super easy. All the people we were in contact with were easy to talk to.We would absolutely recommend them for anyone needing help with their water softener or heater.

Annie M

4 years ago

Jeff Kissner, the service tech who stopped by to check my water heater, was polite and professional. Upon thoroughly reviewing all my plumbing needs, he provided me with a list of options of things that I should consider fixing. The great thing about the options was that there were a variety of ways to skin the cat from replacement to repair. He was also helpful in explaining how a repair might not add much longevity to my water heater.In the end, he set me up with a great tankless water heater that gives me never-ending hot water for my soaking tub! Thanks for all of your help!

Paula Becraft

4 years ago

Excellent service! Their communication is top notch. When Alex, (repair guru) was enroute I could track his path via GPS. I called them to let them know I was heading home from work and asked if he could wait in case he beat me home. No problem, he was here and then walked me through the repair options. Once the repair decision was made he made quick work of it, even taking photos so I could see the before and after repairs. I will definitely keep their number on my go to list!

Omar Al-Saadoon

5 years ago

Excellent and very professional folks (from sales to HVAC to metal sheet work to electrical folks... awesome team). HomeWorks is a relatively new company so I was reluctant at the beginning to give them a major work in my house. I decided to follow my instinct and take the plunge and I was happy to have done that. At the outset, I was impressed with the knowledge level of Thomas, the sales guy. I was also impressed with his follow up and the ability to match competition prices. There were 6 people who did the installation for me and the post would be lengthy if I talked about each and everyone of them. I had a big job of replacing my old furnace, gas water heater, installing UV light (on the furnace return), upgrading the zoning controller and replacing the air filtration system. During the installation and while chatting with Andy, I discovered my old water softener also needed replacement because the resin was dumping in the drain with gold color beads. The gold color was puzzling me for a while (I thought I had gold hidden in my walls and was raining somehow around the drain :) HomeWorks gave me good price for the additional equipment and added that water softener replacement to the schedule. All the work was completed on the same day and they left the place clean. Thank you guys.

Dale Holland

6 months ago

Plumber was on time, very professional. Contacted through Angi. They called me right away and set up apt for next day. Less than an hour. Very satisfied

Joshua Hiemstra

2 years ago

Had my water heater go out over the weekend, called Monday morning to see about a replacement. Within an hour John had shown up and provided a comprehensive list of options and prices. I picked the service I wanted done, and by early Monday afternoon all the repairs were completed. John did an awesome job, was very friendly/helpful, and made sure we got the best possible experience. Definitely recommend this company, I will be using HomeWorks again in the future!UPDATE: Had my furnace and AC replaced today by the awesome guys Chad and Charles from Homeworks. Outstanding professional job, super patient and courteous, thanks yet again!

David Bruggeman

2 years ago

I strongly recommend not to have your gas dryer installed by them. When they installed the gas dryer, they never tested for any leaks because it started smelling like gas soon after. The gas company came out and wondered if I installed it myself based on how poor the installation job was. They eventually fixed the issue the next day, but didn't care that our family's health was at risk and that we had to have two more people in our home during COVID due to their negligence. They did not take any responsibility for their mistake, only blamed it on the existing valve that they did not care to check before leaving. The manager believed that I should just be happy that the employee will be talked to about what happened. Good luck if you go through this company.

Marisa Kuderer

a year ago

Charles was an EXCELLENT service technician. He was friendly, knowledgeable and completed everything in a timely and efficient manner. He was exceedingly kind and very charming. You’re fortunate to have a person like Charles in your employ.Patrick Larson was my service technician today. What a terrific young man! I was a bit late for the appointment, but Patrick patiently waited for me to come home. He didn’t complain at all. He was very polite, easy to talk to (very approachable) and really knew his job. He was fast and efficient and asked if I had any questions about the service being performed. He was ready to answer any and all questions. I very much like Patrick and appreciate him looking out for my home. Thank you, Patrick!

John Schmidt

5 months ago

Darius is outstanding. He’s personable AND professional. On time, quality service

Amber Kerrigan

2 years ago

We had to replace our entire HVAC system the summer we moved into our home. Working with HomeWorks has been overall very positive; I appreciate that they text photos of the technician coming to the house for check-ups and give updates on when they will arrive. Charles did our spring check up today and he was friendly, professional and thorough.

Ryan Vetter

2 years ago

Matt was upfront with the a/c diagnosing, and weighed the costs of repairs vs replacement with other factors considered. Decided to replace, and was a bit worried about the costs. Comfort Advisor, Peter, was able to work out a finance plan that was reasonable. Overall so far, the experience has been pleasant. UPDATE: Charles and his colleague installed the units, and the process was smooth and within reasonable time. Was opened to any questions and the work that was done looked great.

Steve Caspers

a year ago

Had two shut off valves replaced under kitchen sink. Plumber did a great job. Bit more expensive than I was led to believe by HomeAdvisor.

Anne Marie Dominguez

8 months ago

Water was leaking from a pipe and into the flooring. Help came within 90 minutes, figured out that it was the dishwasher and replaced a valve to stop the leak until the appliance could be replaced. Very nice and honest!

Rosie Wirth

11 months ago

Deceptive Trade Practices and Refusal to submit a Warranty Claim to Carrier. We give HOMEWORKS A NEGATIVE 5 REVIEW!In June 2022, our furnace started leaking water and the AC stopped working. Matt from HOMEWORKS replaced the blower motor & control panel and charged us $3,252. He also said the outside AC Carrier unit was low on pressure and gave us an estimate of $1,257 for that work. We asked him to submit a warranty claim because our furnace was under a Carrier 5-year warranty. He said another dept. was in charge of submitting warranty claims. The furnace leaked again the next day. Matt came and said the tray under the AC coils was cracked and gave us an estimate of $4k to replace the AC coils & suggested that we buy a new system. We declined to have HOMEWORKS do any additional work.A KB Service tech came the next day. He said the reason the AC stopped working earlier was because the blower motor failed, which caused ice to build up on the AC coils; ice melted and dripped onto the blower motor. He said the furnace filter (which was less than a week old) was bent and the blower speed was set to 1700cfm, when it should have been set at 1200cfm. He fixed the blower speed and said the water leaked because the high fan speed caused water to spray off of the AC coils rather than dripping into the tray below the AC coils. He said there was nothing wrong with the AC coils or tray. The KB tech also checked the outside AC unit and said it was just fine. The KB bill was $300.We sent HOMEWORKS a notice of cancellation of the invoice for $3,252 and a notice of cancellation of the $14 monthly charge for their service plan.Despite our requests to HOMEWORKS to submit a warranty claim to Carrier HOMEWORKS has refused. The only reason given for their refusal was because the parts were wet. That is an excuse. I talked to Barb with the Warranty dept. at Carrier. She said that HOMEWORKS was an authorized Carrier dealer & should have submitted a warranty claim & that we could not submit a warranty claim. She said the work needed to be performed by a licensed tech with factory parts. Likely, HOMEWORKS failed to follow proper protocol & did not use factory parts or a licensed tech for the work. If HOMEWORKS had informed us that they would not submit a warranty claim, we would not have had them do any work at all. This is deceptive trade practices, designed to collect as much money as possible from us, the consumer. HOMEWORKS also tried to trick us into unnecessary expensive repairs or replacement of our furnace and AC unit that was less than 5 years old. HOMEWORKS has offered to refund the $300 paid to KB, which is not acceptable.

nancy cashion

a year ago

Matt did a great job doing maintenance on my Carrier furnace. He told me that he found 2 items that needed to be maintenance. He was on time, wore shoe booties and cleaned up after himself. I will be calling back next spring for a tune up on my Carrier AC unit.

Tom Kelly

a year ago

Darius was a great guy. Very knowledgable. Explained everything. Showed me photos. He did a fantastic job. Highly recommend him. TK

Antonela Silione

4 months ago

The technician, Luke, gets 5 stars! He was very thorough in the maintenance and provided very helpful tips. Also explained things in a way I (who doesn't know a thing about HVAC) would understand. He was very kind and patient with all our questions. Luke has great customer service! Only reason I give 4 stars is because when I asked to move up my appointment the lady on the phone didn't really seem like she even looked at the calendar.. she basically said they are booked until my appointment within the second I asked to move up!

Alex Brand

a month ago

Adam Renville is goated. Work was performed quickly and professionally.

Cara Mason

3 weeks ago

I have been a member of Home Works maintenance deal for about a year. They have always been on time and completed what was needed to keep our items running smoothly. We had an issue where our AC was not working correctly. They came out and quoted several different repairs to work on air flow (our AC ended up being replaced through the home warranty). Given how the improper airflow was described to us (damaging our 3 year old furnace) we still wanted to increase the airflow. We decided (financially) that we couldn't do all the improvements they were recommending, but agreed to complete the return air flow as that was the one the tech was saying was damaging our furnace. We called to set up the improvement-- and I talked to the sales guy a total of 3 different times. All three times, they are telling me they will NOT complete the increase of the return air flow without putting in an upgraded blower motor along with it. I explained that upgrading the blower motor was not in the budget at this time as we are expecting a baby next month and increase expenses but we wanted to stop the damage to the furnace. The sales guy told me his manager refused to do the one upgrade without the blower motor. Which tells me-- that it clearly isn't doing damage if they are refusing work. He told me that he would have the manager call me to speak to me directly to see if there was something we could work out-- that was over 1.5 weeks ago and I have not heard a reply. I have never heard of a company refusing to do service/upgrade work that they recommended. Poor customer service, disappointing and not I am not sure if I can trust them at this point.While the president replied to my post, unfortunately the lack of follow up from the manager as well as the fact that I'm the customer and the blower motor improvement was just that. An improvement, not a repair or a necessary upgrade at this point. My blower motor is 3 years old and it was sold to us as an upgrade for efficiency purposes. They also tried to sell us on a home grade medical air filtration system.... But funny how the one thing I actually need because it is causing damage, they won't complete unless I upgrade something that is in property for working condition is baffling.Edit: over the winter we did end up replacing the blower motor for the fancy one they recommend. Unfortunately, it didn't solve any of our issues.Edit again: Ultimately went with a different company. AC was undersized. Homework’s never told us that and just sold us all these upgrades that didn’t do anything. We cancelled our service with them. Stay with Homeworks if you want high prices, sales to fix issues that don’t exist and poor management.

Camille Sherek

10 months ago

He was able to come out before the scheduled time which worked better for me! Friendly and got the job done with no issues!

keyondra yarbrough

3 months ago

My 2nd time working with this company and their technician Josh and had a great experience! He came out to access my water heater which was a free service I obtained from my previous visit. Josh was on time and even waited for me as I was running late due to traffic! He examined & explained what was going on with my current appliance and gave some great options on what I could do. I never felt pressured or rushed to make a decision on the spot. Will totally be using them for my replacement this summer!

Jen Stam

2 years ago

Homework’s is a great company! Love the yearly reminders for maintenance. Service tech Brock was absolutely fabulous! Respectful, polite, informative, and extremely efficient. I have always had great experiences with all of their techs. I highly recommend HomeWorks for all your needs.

Kathleen Zappia

11 months ago

I appreciate the quick response of Homeworks, Adam has flushed out my water heater before so I called to have outdoor spigot leak repaired. Very prompt, personable, provided additional information.

Lisa Bergstrom

10 months ago

Michael E. Was great! Explained everything thing in a way i could understand and went through everything when done. Very professional and just nice all around. Will definitely call them again.

Alex Di Perna

7 months ago

Jeremy had done a tremendous job on completing several repairs related to plumbing, the water heater unit, and faucets and shower heads, and he did so in a timely manner. Additionally, his knowledge and expertise were quite apparent throughout his service. Lastly, it was Jeremy’s professional, yet friendly, attitude and respectful demeanor that made his service outstanding! I’d recommend him and his affiliates at the Home Works service to anyone who seeks similar repairs and maintenance.

kevin mccabe

10 months ago

Victor was great in his professionalism and knowledge of the ac system. He will make a great employee for Home Works. Kevin McCabe

Jill Ivan

a year ago

Darius did a thorough inspection during our AC/Furnace tune-up. Very pleased with the service we received. Very professional & knowledgeable. Our family has decided to become Homeworks Members for future service needs.

F R

3 months ago

The guy who came out to evaluate the job was awesome, and very thorough. However, the company’s pricing was very high compared to other quotes. They wanted $1,000 to pull the electric wires from the breaker box. An electrician is charging me $150. They would have had my business for their thoroughness, if not for the extreme pricing.

Ursula

9 months ago

The representative was on time very professional and wore booties in the house. He was able to get the job done quickly. He did a great job fixing my water pressure. It did cost $499 to replace the shower part so, I'm not sure if that's expensive or not. I guess you'd have to check around. I'm glad that I can take a shower today

Shawn Gravelle

2 years ago

Jeremy was very thorough and professional with his explanation of repair needs. He outlined my options to fix my water issue and did so being very transparent with cost which I greatly appreciate. I will turn to Jeremy and Homework’s again for any future home repairs.

Susan Peterson

a week ago

Jeff F was very knowledgeable. Work was thorough and done professionally. Appreciate the written report card on my AC and furnace for future comparisons.I have worked with Charles in the past on a previous residence. I was very happy that he was assigned to install my furnace and AC unit. I have faith in his abilities and appreciate his knowledge of the equipment and its functions.

thomas hansen

a year ago

We had a small sump pump issue. Josh was assigned by HomeWorks to take care of it. He was excellent; clear, prompt, personable & professional (he even golfs, sort of.). HomeWorks better not start an employee-of-the-month program, whatever they do. Company morale would nosedive because Josh would win every time! Great work. I highly recommend them.

Marvin Oman

11 months ago

Micheal our plumbing representative
was extremely professional, knowledgeable, and friendly. He was very thorough in his vocation as a master plumber.

Michael W Smith

2 years ago

Good Presentation skills. It was very a friendly experience and very thorough explanation of what they do, and after examining our system made very clear proposal of what they offer and what I should consider before my decision on what A/C furnace and water heater might cost.The only negative is the promised quote via email never came through.

Megan Taylor

3 years ago

Jerry was great! He came for a simple tune up but helped us find some issues we didn't know. he stayed the entire time until the other technican arrived which overall was a 3hour visit. Thanks Jerry for caring!

Janet Hanes

4 years ago

Very thorough and informative. I love the use of modern technology. I got an email and phone call to confirm the appointment, then I got an email and text with the technician's picture and a short bio about him, then I got an email and text when the technician was on his way. There is even a link to a map showing where the technician is while he is driving! The technicians were very knowledgeable and explained everything they found on their tune up.

Michael Hamerlind

2 years ago

Prompt and professional. Rates seemed a little high ($699.00 to replace a faucet cartridge that took about 45 minutes to replace) but the tech did a good job explaining what was needed and why. They offered a free hot water heater drain and flush, when they found a corroded part that cost another $479.00. Total cost for the 60 minute house call approached $1200.00, but it was done professionally and on time.

Mike Rice

3 years ago

Over the past few months, we have had to replace our water heater and sump pump (+ all of the plumbing to go with the pump). Though never fun to do so, the team at HomeWorks has been great! All of the staff we have interacted with were extremely professional. They quickly diagnosed the problem, and laid out all of the options to fix them at every price point. I would recommend them for anything related to plumbing, heating and air!

Eileen Ocone

3 years ago

Brent from HomeWorks was polite, professional, knowledgeable and all around helpful when he came out to fix my furnace. Would definitely recommend this company and their employees! And the same can be said for Grant and James who came out to install my new furnace the same day as my old one was diagnosed by Brent. No high pressure sales tactics either--just good info.

Liz Waltz

3 years ago

Mr. Jeff Kissner came right on time. He was very polite and wore a mask. He quickly discovered what was leaking under my sink. Showed me, and then provided me with a very reasonable quote which I approved. He had the parts required and the problem fixed in short order. He left everything neat and let us inspect the replaced leaking line. I am very happy with the entire experience and would highly recommend HomeWorks and especially Jeff Kissner.

Liz Flavin

2 years ago

I had been thinking about proactively replacing my 15 year old furnace before there were problems so I called HomeWorks to give me an estimate on the replacement. I was delighted to get an honest assessment from my technician, who determined that the current unit likely had several more years of service. I really appreciated the honest assessment I received (a rare experience in a service call these days). I will definitely call HomeWorks from now on when I need AC, Plumbing or Heating repairs!

Edward Hanlon

6 months ago

Great! Showed up on time. Respectful, nice job explaining my options. Very professional.

kathy pease

a year ago

The plumber Jeremy Petersen was very informative and professional in explaining the problem , offering several repair options and cost details, then completing the job. The whole process was free of pressure and pleasant overall.

Bill Sucha

5 years ago

Jeremy was very personable and knowledgeable! Had outdoor faucet and a toilet replaced. He did great work. Very thorough assessment of plumbing needs throughout the house. Developed multiple plans to address all the needs. Low/No pressure sales approach. Went with just the basics of what we requested. Will have them back later to take care of other issues.

Greg Renner

9 months ago

Luke was great to work with he was efficient and did quality work. He informed us about what he did and suggested solutions concerns we had. I will absolutely use Home Worka again.

J Feltz

2 years ago

Greg Isaak was a great salesman, estimate seemed very fair and we had a good time doing it. Lamar Hubbard installed the system (with the help of another guy, forgot his name though), and they was super courteous and helpful. We have an old house and they worked out a logical system to keep us cool.

Christine Brown

a year ago

Darius was professional and friendly, thoroughly explaining how to maintain my HVAC system, giving me options for upgrades with no pressure. For the price I thought it would be rushed but he went over the whole system thoroughly, making sure all my questions were answered. Excellent value and service!

Shelly Dose Fitness

3 years ago

Jerry did a great job of explaining everything we needed to know and made sure we had everything we needed to prepare for the furnace installation. He took care of us. My husband and I have had a 10/10 experience with Homeworks since we first hired them for a simple job in June. So glad we happened upon them!

Jessica miller

3 years ago

They were able to schedule me in sooner than any of the other companies I had called for an AC tune-up (after Genz Ryan had already cancelled on me 3 times). The receptionist was polite and very helpful. They called to let me know when they were about to arrive and showed up right on time. Nate was my guy and I couldn't speak more highly of him! He was professional, polite, knowledgeable and very honest. He took his time and went through everything with me in detail. I was so impressed that I signed up for their monthly plan and couldn't be more satisfied! Would HIGHLY recommend them to anyone!

Sir Bear

a month ago

Had a new water heater and softener I stalled. Everything qent smooth and the tech Michael was very knowledgeable and personable

Rod Aslesen

3 weeks ago

We needed a kitchen faucet and a toilet tank guts replaced. We had the new parts here. The plumber admitted it would take only one hour. He wanted over $1000. NO WAY! There was no flexibility so we sent him away.

elizabeth barlow

5 months ago

I have used Home works for years for many services and have had great service.

Robyn Fisk

a year ago

Brock L. came out to find out what the issue was on our AC that we have been having for years. He worked hard and figured it out. Unfortunately, we had to make a hard decision of putting money into an old AC unit or get a new one installed. We opted for a New unit along with new Furnace and Water heater. Mike J. showed up the next night to talk over finances and the next morning Eric P. Was prompt and ready to to install equipment Along with Mason K. To help with plumbing. Great Job Guys!! Very professional and efficient. We are very Satisfied. Thank you

diane jorgensen

3 months ago

Jeremy is always very personable and tells me what is good & showes me what is wrong. I had no rod left in my waterheater! Yikes

Doug Davidsavor

2 months ago

Michael was great. He explained things to me on what the job would be. He gave me options and prices. Overall, working with all the people from Home Works has been very good. I'd definitely recommend them for your home projects/problems.

Catherine Bakeoven

4 months ago

We had HomeWorks come to our home to do a free tune-up for our furnace/AC. They quoted us heavy amount with needing to replace our furnace. After the technicians left, our furnace was not turning on. My husband and tried everything to get the heat to work to no avail. Our house was down to 55 degrees. We called the next day and they did send a technician out, free of charge, to inspect it. He stated the cause was a lose wire. Do their technicians not carefully inspect their work before they leave to ensure that their customer's systems are in proper order? On top of that, the technicians walked to the back of our house using our gates. They left one of them wide open and the latch was also broken. Careless and thoughtless. We have two dogs that could have run away had we not caught that. Had they said something, it would be different.

Beth Wiig

3 years ago

Was able to book a next day appointment. Office called me first thing in the AM to confirm. Got a text with a photo and name of my service provider, loved that! I was given explanation of the issues and was offered options. My service provider was friendly and respectful. Good experience!

Sarah Miller

a year ago

Brian explained things in a way that I could understand and also seemed very trustworthy. He gave me options of repair and replacement with good, better, best and explained the benefits of each option. At no point did I feel pressured to make a decision, which is very important to me.

Justin Jones

a year ago

WAY OVERPRICED, GET A SECOND OPINIONFirst off, our technician and sales guy were great, nothing negative about that part of the experience. The technician was quick and taught me a lot about how my furnace works, explained the things he saw that were wrong, and figured out which ones to fix (which ended up working). The sales guy wasn't super pushy (just a little) and was extremely knowledgeable about technical details.The prices are outrageous, though. I was quoted $2.5k to get the furnace up and running (control board and cleaning), so I called someone else and got it done for much cheaper (the board was only $150 + labor, but HomeWorks quoted $1k for that alone). I understand that you need to charge for labor and a bit of profit, but $850 for swapping out a board that probably took the other tech 10min to hook up the wires to is a little much.

Laura Haffield

a month ago

We’ve used homeworks in two homes now for all our heating, AC, water heater needs. Online scheduling is very convenient and they always come out promptly and give notifications when they are on their way. Always very professional and nice. Thanks!

Davidpat Glockner

5 months ago

Jeff K provided outstanding service when he completed a water heater and plumbing inspection at my home. He was very thorough and professional and I was very pleased with his work.

roger kleppe

4 weeks ago

One would think I would be on a preferred customer list with HomeWorks after purchasing a new furnace, air conditioning system, a tankless water heater, and an electrostatic air cleaner. I also purchased their $8 per month program that provided for a heating unit inspection and a cooling unit inspection once a year (spring/fall) schedule. The first scheduled visit was booked between 1-3pm, which they canceled on that day, then set up another appt for today 1-3pm, which was canceled around 2:30. I called the customer service person, she was very apologetic and we set up another appt. For 7:30-10:30 on 11/15. This has occurred on, it seems every time, spring or fall we have a check up. What is says, is that HomeWorks doesn’t value their customers time waiting at home during the time they say they will be at the customers home. It’s a bad process that they repeat each year. And then to top it off, the service tech has his service manager get on a call with me at the end of his check up to sell me some other product they have! Maybe delete that sales call if you blow off one, two, or more appts.Update: My 11/15 furnace inspection scheduled for 7:50-10:30 this morning was cancelled according to their Customer Service Rep, but I was never notified of the cancellation. Really, you can’t make up more incompetence than HomeWorks is demonstrating, maybe they are really thin skinned and didn’t like my review, hopefully they will read my update. Well, the service rep did show up in my new appt 1:00-3:00pm on 11/15, and the rep was like all the past reps, very personable and a good representative for HomeWorks. I posted my frustration on the reply to the service notice on the 7:50-10:30 appt, and the person I was talking to was very apologetic. I accepted the apology and encouraged HW’s to review their process on these fall and spring check up! We parted under friendly terms.

Erik Jensen

a year ago

Adam was great! He was on time very efficient and cleaned up everything when he was done. I would highly recommend him to do any plumbing that you need done.

Shannon Wrobel

5 years ago

Jeremy was professional, friendly, and very knowledgeable. He took the time to walk me through my home and offered a variety of options to solve our may plumbing issues. We had a new water heater, laundry tube, and some leaky pipes fixed. He went above and beyond! I highly recommend.

Earle Scott

2 weeks ago

His service was excellent. He informed me of what he was doing and did it well. He was on time and very thorough and pleasant..

Jackie Streed

4 months ago

Michael was FANTASTIC!!! Super informative and friendly, and I really appreciate all of that!! Thank you Michael!!

Sally Lareau

7 months ago

When Jeremy came to my door I was so relieved to see it was him. I knew my plumbing issue would be resolved. He listened to me, assessed the situation and fixed the problem area. Now everything is in good working order again and I can get on with my day! I’m very happy I called a Homeworks.

Tom Pingatore

2 months ago

Zach handled draining and maintenance on our water heater. He was efficient and explained options, recommendations and provided estimated costs for improvements. Very happy with the service.

BJ Walker

9 months ago

Technician was friendly, efficient and knowledgeable! Gave our heating and AC systems a thorough check to be sure they were safe and operating efficiently. Pleased with the work!

Aaron Gross

8 months ago

Chad and Victor were great. They did excellent work. Arrived on time. Didn't leave a mess. Patiently answered all of our questions and worked with us ensure we were pleased with the install. Highly recommend

Robert Thompson

a month ago

Jerry was great to work with. Did a good job of explaining and demonstrating what was wrong and what the various options would cost. He did a great job! Bob Thompson 7-6-23

Dalia Bautista

4 years ago

Great communication of visit: email, text and call confirmation. Day of service tracking of arrival of technician. Jeremy arrived on time and was very polite. He offered us different options and also recommendations. Which is great as new homeowners.

Brian Weeks

8 months ago

Came out for an estimate and Michael was professional and very knowledgeable. He shared insights and explained the issues and potential solutions clearly. Would hire Michael again.

Marisa Olson

2 months ago

Paid $89 for a “service call” that was really a sales pitch for their subscription program. Called about a leaky faucet and was told we needed $5000 in repairs for things we hadn’t asked about and then told “but look how much you could save if you have the subscription!”. Never again. Don’t waste your money here.

Yocum Real Estate Group

5 months ago

Jeremy was super helpful, very friendly, & professional. I really appreciate his expertise!

Jake Lamphere

4 weeks ago

Responsive and friendly. Luke from homework’s was super helpful and explained everything he was doing and why he was doing it. Would call again.

Seth Fine

7 months ago

Update: our tankless water heater and our high efficiency furnace condenser pump were improperly installed. We’ve had multiple water leaks and flooding issues as a result, and HomeWorks was unable to resolve the issues without proposing multiple hundreds or thousands of dollars of additional work. We’ve since hired professional and capable plumbers to fix and improve on what this outfit missed.Also HomeWorks didn’t “keep those guys” …Thomas (hvac) and Michael (plumbing) are great professionals. They installed a new furnace for us 2 yrs ago and a new tankless water heater this winter. Both are clean, working and efficient. Keep those guys!

Mark Davis

9 months ago

Tyler fixed a small plumbing issue for us today. He was great in all aspects. We absolutely would contact Homeworks Plumbing Heating Site (and Tyler) again for a repair issue.

Ryan Tauer

6 days ago

Tyler is amazing. Great job

Sheilah Anyango

3 months ago

Charles was very professional and knowledgeable. He was very approachable as well. We would like to see him again.

Hannah Edwards

2 months ago

Gave me all the options and an honest opinion. Did not push me into spending more than I wanted or needed to.

Curtis Pratt

4 years ago

Josh did an outstanding job making Plumbing repairs and installs in our home. He was very thorough and informed us of everything he was doing and what products we needed to provide for the install/repair. He arrived at this appt on time. He engaged in pleasant, but not excessive, conversation with us. We would definitely recommend Josh to others that may need plumbing work done. Kudos Josh.

Benjamin Feldkamp

a year ago

Scheduling was horrible. I was never actually scheduled after being told I was and had to call back after my appointment time had been wasted waiting. I was told someone would call me. I had to call again, long after being told I would be contacted, in order to make sure someone was actually coming. For half an hour of work, it was over $300, even after a membership discount and a service coupon. This isn’t the first or second, or even third, time they’ve gotten me with astronomical rates, so shame on me, but we don’t know any good small business tradesmen. Charge transparency is completely lacking, so we never get told exactly what we’re paying all that money for. At least the call takers are polite. 2/10 for the business.Adam did a great job, offered a third replacement option that saved me a lot of money, and quickly fixed our broken shower faucet. He was kind, pleasant, knowledgeable, and professional. I hope to see him stick around for a long time and I highly recommend him. 10/10 for the employee.

ll ll

3 years ago

On Tuesday, October 7, 2019, Jeremy Petersen along with Austin came to my home repairing a concern that I had. Austin gave an excellent pitch and I was very interested in having two toilets installed in my home. They both installed the toilets in a timely and expertly manner. By the evening I had a concern regarding the height of the toilet in one of my bathrooms. Jeremy and Austin both came out again and Jeremy listened to my concern and went the extra mile in accommodating my request.The office scheduled another home visit for today, October 10, 2019. Jeremy came out and installed the toilet that met my needs. After looking over the new installation I became filled with so much relief, gratitude and the job was done so expertly I saw and felt the excellent workmanship that Mr. Petersen had just performed. Most of all I would like to comment on Mr. Petersen beautiful smile that gave me the reassurance that he did not mine going the extra mile for me. Thank you, HomeWorks Plumbing, for the excellent and professional performance by Mr. Petersen.Lucille

Laurie Kedrowski

2 months ago

Joel was friendly and professional. His findings with my furnace were explained in a straight forward, easy to understand, way. He provided me with product options and answered my questions regarding them.
He provided great service!

Murid Amini

2 years ago

Just got my quotes so still deciding what options I want to go for on a new finished basement but Adam was extremely helpful and professional. He answered all of my questions and connected me with some great resources for other stuff I needed as well. The service was so great I probably won’t even shop around for pricing because theirs seemed fair and I’d want the same professional level of service going in.

Lori Lamb

2 years ago

Had to come out three times and the system still does not work properly. Gave ridiculous estimates for simple repairs that needed done to make the system work appropriately. A complete ripoff. Do not waste your time and money signing up with this organization. They want to sign you onto a monthly deal and then charge unreasonable prices for simple repairs. Should be a review of Zero if that was available. In hindsight doubt we even needed a new water softener. Complete rip off artists.

tim sellner

2 years ago

Mike was great. Arrive, got right to business, explained it in easy to understand terms with advantages and disadvantages of different model water heaters.He took pictures of the internal water heater to show us that we had problems. Great service and was friendly

Thomas Johnson

a year ago

The guys came over on time,sorry to make them wait a few minutes ,as i fell asleep. Not related. They replaced several turn off valves and inside guts to the toilet, both toilets. They even found a leek in the water heater. Great job guys ...by the way they are under paid. Hows that guys. Thank you

Doug Munson

a week ago

Jeremy and Tina, his assistant, brought answers to plumbing problems plaguing me for years. They listened carefully and provided me with a full spectrum of options from bandaid fix to a platinum package covering my whole list. I was able to choose a careful balance for the best quality for the best price, benefiting me with solutions better than I could’ve hoped. It was a long list, but they stuck to it until job’s completion—9 hours. Both my wife and I will not hesitate to request their help for any future plumbing needs. We’ve already started recommending them and HomeWorks to friends.

L Disher

a month ago

If you live in the south metro area, look elsewhere for services. The prices for this company are very HIGH. The charge to replace an exterior faucet spigot is $549. Hessian plumbing charges $198 for the same work. Their BBB rating is low, citing overpricing often. You'll see other Google reviews here that indicate severe overpricing. Skip this company and call Hessian, Champion, or other local plumbers.

Colin Timm

a year ago

A business must educate and care for customers, not deceive them. This company is sending “SERVICE NOTIFICATION” postcards in the mail that are advertisements disguised as a bill or official notice. Shame on them.

Harrison Klein

7 months ago

Very happy with all levels of the service. They are honest, kind and get the job done. They lay out options and allow you to make the best decision for you.

Troy Foss

2 years ago

Brock was great. Professional, genuine, and friendly. He performed a A/C tune up for us and at the end, told me what we need to do to keep it in optimal shape. He didn't force anything on us, I told him thanks for the information and would be letting them know in the near future.

Brittany Jo Rubino

a year ago

Brian is wonderful. He was with a prior company before and transition to HomeWorks and came to do our maintenance this year again and we couldn’t be happier. He always has our best interest at heart.

Diane Johnston

2 months ago

8/23/22: Installed new water heater. Adam Renville & Anthony performed outstandingly. 8/24/22: Darius completed full, complete evaluation of air conditioner and furnace—-Outstanding.

Michael Allen

4 years ago

I’ve now had HomeWorks out at my house three times, for two separate issues. The first being an improper tub install (by the builder not HomeWorks) and I couldn’t be happier with the tech and the way that service was handled. She helped get me enough documentation to prove the issue wasn’t normal wear and tear and was super thorough on explaining what she was doing and why. Her professionalism and work made it so I could prove that this should have been covered under warranty which made the builder agree to repair it correctly at their expense.The second time they came out was for a water drain flush. During this visit there was an incident caused by them regarding my furnace. It took a bit of time to get resolved, and once it was resolved, I initially let HomeWorks know that I was unhappy with mistake and how it was handled. I did not expect any real follow-up and was surprised that the owner followed up with me early the next morning.After speaking with the owner, they agreed to come back and fix the furnace issue as well as fix another issue they had found the day before that I had originally declined to have repaired.One the third visit the same tech came back to setup the furnace and other item as promised. This visit went much smoother and was more in line with how I would expect service calls to go.I don’t think there is a company in existence that hasn’t made a mistake before, but I do believe that the way a company responds to their mistakes speaks volumes about the integrity and credibility of the company. The fact that the owner called as quickly as he did to discuss the issue, coupled with the fact that they fixed their mistakes (and then some!) does prove that HomeWorks does care about the overall experience that their customers have. I do appreciate the follow up from the company and what was initially a bad experience was quickly turned into a much better experience thanks to the way the addressed my concerns.Based on the fact that I have had two good experiences with them, and one that was immediately fixed I would recommend them to anybody needing HVAC or plumbing repair work done.

Kayla Shute

4 years ago

Jeff was fantastic!! On time (even when we weren't), friendly and professional, took the time to clearly explain what needed to be fixed and why and answered our many questions, did the work quickly in the same visit as the consultation (fixed two hose bibs and installed a new water heater) and cleaned up after himself. He even cleaned up a mess of wood shavings another contractor made at our house. We’re doing a home remodel and this has been by far the best contractor experience we’ve had so far. We highly recommend Jeff!

Eric Mills

3 years ago

Be aware, this is my first review about any service, on any platform, but certainly warranted here.The job:Okay so I'll admit I should have gotten more estimates for my project prior to service, but I typically trust companies with a lot of local ads to be truthful and do a good job. Plus, I like to support local companies.In my case I needed to install a basement sink quickly because we just bought our house and were going to do a full remodel on our kitchen right away after moving into the house and didn't have a second sink and I didn't have the time to do it myself.We were on a tight timeline - we moved in and I had a demo planned for a couple weeks after and I work full time with a 1year old - so I called HomeWorks to see if they could help get a utility sink installed since we didn't have one.I called on a weekend, described my project, and they said, Sure! We can get someone out that same day.I thought, Wow, I must have gotten lucky with their availability So I agreed. FYI - Didn't need same day, but they offered and didn't explain that was an extra cost.Once they got there they explained that it would cost $2,500 for the install, which seemed pretty steep, but I thought - having just bought the house - there might be more issues than I thought. Plus they told me there would be a $100 charge just for coming out if I said, No to the estimate - despite not telling me that on the call.After the job was done, they informed me that although the job was 'technically' to code, I should check with another plumber about other parts of my overall plumbing installation because what they had done was not what they normally would have recommend. Uh...What? Still can't explain that.I asked why they didn't tell me that ahead of time, and they said they were just doing what I asked - thanks for that, probably would do it correctly (and BTW a larger job for your company) if you would have made the recommendation.Then after he left I looked more closely at what was done...1. Utility sink - $400 (max)2. Maybe 5-ft copper pipe + valves $100 (max)3. Delivery of sink - ($50 max)$550 in parts$1950 labor/install - 3 hrs. That's $650/ hr.Called after the fact to dispute, they said they've checked with their competition and what they charge is fair.... I guess I chose the wrong profession.Please do not use this company - especially if you don't need same day service. The work they did was fine, but $650/hr is completely unreasonable, and they 100% seem willing to take advantage if you are unaware of your situation.Will never use this company again. Just too many other good plumbers out there willing to be fair and transparent.

Bonnie S

2 years ago

I had Homeworks come to do a tune up on my furnace and ac. Charles showed up on time and was very courteous. His professionalism was evident right away as he went right to work and was willing to answer any questions I had. He was very thorough in his tasks, more so than any other service person before. Thanks Charles!!

Jane Andrews

a week ago

Jerry was able to come a day early and did a thorough inspection of our a/c and furnace. He was knowledgeable and friendly.

Tiffani Lavell

11 months ago

Plumber came out and found that my leak was not in-fact a plumbing issue and referred me to someone who could help. Homeworks did Not charge a service fee which is awesome. As a Paraprofessional we make nothing and every bit helps!
Thank you for today-you are appreciated!

Mike Mikulay

4 years ago

Kuo and his crew did a great job with the installation of the new mini split air conditioning system. It was done neatly. They cleaned up everything when they were done. They were very pleasant to work with. And it’s so nice to have a cool house again. We couldn’t be more pleased and highly recommend HomeWorks.

Bruce Kamin

2 weeks ago

Did a great job highly recommend, credit to his profession, very nice man

Pamela Clifton

2 weeks ago

HomeWorks sent Adam out to replace our bathtub faucet. We were notified when he was on his way. He was on time and friendly. He explained the cost up front (ouch!) and what it included. Upon completing he cleaned up everything, “shined up” our new faucet and showed us how to operate it. Before he left he explained the warranty and said to call HomeWorks with any questions.Our Goldendoodle wanted to go home with him and that’s the true testament!To notch plumber and company.

A.J. Zwart

a month ago

Beware that they may or may not get to you in their appointment time. They were late for mine but they did call and tell me there were running late. It was , however, at the end of the 3-hour window. Mine was 7:30am to 10:30am. Once here , hey explained things well. I still haven't gotten my field report with pictures, so don't count on that. Their prices are ok, and the tech and salesman were both nice and professional.

Jen Lutz

3 weeks ago

Cole did a great job woth everything. Super nice and helped us through a tough AC repair. 10 out of 10

T Beetcher

3 years ago

Jeremy was wonderful and knowledgeable. He came and addressed our issue, and had a repair solution quickly. All while maintaining covid safety and distancing guidelinesWe would definitely recommend home works for any plumbing needs.

Bill Jacques

4 years ago

Jeff Kissner and the whole team at HomeWorks were very professional and helpful. They kept me well informed as to the status of my service and gave me options as how to handle the necessary repairs. I would definitely use them again.

Jamie Ihrke

10 months ago

AJ was very professional and answered ally questions. He gave recommendations and let me know what was worth fixing and any issues he foresaw with fixing versus replacement. I will recommend them to anyone!!

kathleen watson

2 years ago

I replaced a furnace today after a service call yesterday to replace the igniter switch. I was offered a quality American made furnace at a great price and also had the humidifier added as well. The men who worked on the installation were friendly, competent, and went out of their way to explain where they were in the process , when they would be done, and cleaned up and removed the materials they used, the old furnace, and left everything in working order. I was shown how to use the equipment as well. I totally recommend them for any work. Tomorrow the plumber is coming out to take care of a clogged water pipe. They offer a monthly plan that includes yearly check up a d cleanup of heating, air, and plumbing for $10/month. With this plan I will not pay a upfront charge for them just coming out. I have used their affiliate Adams Pest for years for another branch of service for lawn care and treatment. This family owned business treats me as if I am family. My lawn is beautiful!

Mike Fox

2 years ago

Update to my previous post giving them 4 out of 5 starts. A little background. I was contacted by HomeWorks offering a free furnace inspection. So I made an appointment, why not free. Yeah right. Well after inspection it was suggested I do $650 worth of work to keep my furnace working. I thought ok, I will do it seeing it might help me get more years out of it. Work was done, and furnace worked fine. Fast forward one week. I wake up in the morning and my house is cold and furnace is not working, thermostat is dead. I thought a fuse, no dice. So I had to call HomeWorks to come out. Guess what, another $350 to get it running. What can I do, I had no choice so I paid it. Fast forward two more days, furnace is not working again. HomeWorks is back out and now they are telling me it is something with my electrical. Previously I thought I was getting good service from an honest company, but I no longer feel that. I have been in my house 10 years and never have I had a problem with my furnace or electrical until I decided to take advantage of HomeWorks Free furnace inspection. I am now in $1,000 after having them come out for that inspection. To me it seems a little interesting how this has all happened. Buyer beware. To top it off when the furnace died the first time I had to wait over 24 hours for them to get out to my house. Seeing it was a recall I didn't have to pay for the call which is why I didn't call another place. In hindsight I should have cut my losses and gone elsewhere.UPDATE- HomeWorks reached out to me to talk thru my issue. The person I talked too listen to my frustration about happened. In the end I am keeping my HomeWorks plan because I thought the tech did a very good job and I feel they offer good service. The person I talked with was very knowledgeable and helpful in regards to my situation. In the end I feel much better, and in no way do I think I was taken advantage of, and will still be using HomeWorks in the future.

d armstrong

4 months ago

Outstanding service today! Luke really stands head and shoulders above just about anyone I've ever had with helping me with home issues. He took the time to answer A LOT of questions i had...an embarrassingly large number of questions actually. He's very logical and very knowledgeable about his craft. Friendly and level-headed, he is a great representative for your company. I will recommend people to ask for him going forward. Thank you.

Muriel

a year ago

We had two technicians at our home for 6 visits that should have been 2 or 3. The first guy couldn't figure it out said to call and book a senior technician. The senior technician was supposed to come before 1:30pm, but never showed despite us waiting around like a couple of chumps. I called and rescheduled him for the next morning. Guy shows up, calls the first guy and pokes around only to declare AC works, and then leaves. Well, our cooling & heating were still bonkers. He did not take the time to diagnose the issue. It was 87 degrees upstairs and 50s in the basement! The dogs can't handle that and nor could we.On top of having issues with heating and cooling during this hot, hot summer, I am having to call off work so someone can present with the technician. I was having to call out of work 6 different days to make sure someone was present, and we paid $2000 for all this! I understand you are likely serving thousands of homes with complex HVAC issues, I understand that our issues were hard to diagnose, but I live with chronic illness and had a severe pain flare up due to the stress and high temperatures. This was just flat out not OK. It is not fun having your AC die in the summer time, and it is even more unfun that we have paid money and have these folks keep coming out and scratching their heads. I would contact another local company, folks.

Jeanne Torma

3 years ago

I obtained an appointment immediately; Mike diagnosed the problem and gave me a price quickly. He was friendly, professional and made some further recommendations. I felt that he was fair and honest and didn’t try to get me to commit to expensive services that weren’t necessary right now. I’ve added this company to my contact’s & won’t hesitate to use them again.

lois koprowicz

7 months ago

Was Awesome Can't tell you how lucky I was for Jeremy to do my tub faucet,and also helped with printer for receipt.Thank You very Much for a polite ,respectful gentleman that really loved to make it worked Bless
Lois

Elaine Plum

4 weeks ago

Adam was excellent! He showed me what needed to be done, explained everything to me and was able to repair a pipe for me. I needed a line added for an ice maker, but he helped with the pipe too! It was awesome to have it done all at once!

Jeanette Butcher

9 months ago

Cole is patient, thorough and communicates well throughout the inspection. Enjoyed his visit and advice. Thank you!

Walt Eastman

a year ago

Mike Joritz fully explained different options for replacement of heating and AC and gave us a great deal on the option we selected and scheduled installation for next day.

Melissa Oorlog

a year ago

Good customer service. The tech was a smoker and all I could smell the whole time he was here was cigarette smell. Not sure if he had a few before coming to my house then when he went to his truck for a bit but now all I smell is the smoke everywhere. It’s ok if you are a smoker but maybe don’t do it before you go into someone’s house or when you run back out to your truck. Sick to stomach from it. I know it’s typical when you have a free time up they always suggest other stuff. My system isn’t even a year old.

Jacalyn St. Dennis

a year ago

Jerry was super friendly and helpful! He was able to determine the problem and fix it very quickly for us. I would definitely recommend him and will use him the next time we need something fixed!Jackie

Nicolaus Moon

3 years ago

Excellent service. Got to us within 2.5 hrs and arrived earlier than promised. Josh did an amazing job with help from assistant George and remedied our toilet woes professionally and competently. Trustworthy and friendly which is important when people are working in your home. Also took time to sign us up for their subscription to get a good discount and annual inspections for our water heater and HVAC systems. Thanks guys!!

Elizabeth Crawley

a year ago

Josh and Jackie Boy were super effective and nice. Josh especially laid out the requirements and needed repairs in an easy to understand fashion and work with me to be able to get them done in one visit. I truly enjoyed meeting the repairman and the job was finished professionally and with industry best practices.

Chuck Zandy

4 months ago

They are scammers. The technician spent less than a minute looking at my leaking water heater and 30 minutes sharing anecdotes while supposedly preparing an estimate for replacement. The estimate to replace my 50-gallon water heater was $3,000 for a standard tank version or $10,000 for tankless. When I said I'd need time to look over the offer, he called his manager on his phone, who immediately took $300 off the estimate. This is a big red flag since it merely confirms their estimate is inflated to begin with.I called half a dozen other plumbers and got estimates for the $3,000 option from $1,600-2,400 and for the $10,000 option for around half that. The only reason I used Homeworks was because they were the only plumber with same-day availability. Frankly, the $89 service call fee was a rip-off, but at least I didn't get scammed out of a thousand bucks.The technician also lied to me by saying it would cost me more if I didn't do the work the same day because he would have to be paid twice for coming back out the next day. This was a lie because later when I declined the service and paid the $89 fee, he told me that if I change my mind and have them do the work in the future, they will credit me back the fee.Note that one of the first questions the technician asked me while chatting me up was what I do for work. I suspect they ask that to calculate how much they think you will be willing to spend. He also asked if I had been aware I needed a new water heater, likely to gauge whether I would have any idea what a fair price was.Also, as others have said, it seems obvious that most of these reviews are fake. They have 3 times as many reviews as the next most for any plumber in my area.

Nathan McNabb

2 years ago

We needed a gas line ran for our new stove. Homeworks and one of their plumbers Adam came highly recommended. We called them to schedule and they were able to arrive next day. Adam was very knowledgeable and thorough with his evaluation. They could do the work right there and we decided to move forward with the work. Adam worked quickly and efficiently and everything turned out great!

dennis desender

7 months ago

A true professional. Gave us options and went through each optionPointed out items I. The house that need repairs. No pressureWould hire him back

Irene Roy

4 years ago

Impressed that he let us know he was ahead of schedule, his location & how long it would take. Also, he gave us a personal description of himself which was a special touch. Pete was pleasant and knowledgeable so we felt well informed.Dan & Grant were here installing new a/c. They were very professional, easy to work with & explained by updating often what had to be done. We are very satisfied working with Home Works and joined their home care program. Also, very impressed with reminder of appointment, that technician was enroute & estimated time. Special to receive picture of technician, name & background.

Sandra L. Smith

4 weeks ago

I like how they let you know who's coming and they are on time, knowledgeable and pleasant. I also like that they let me know when it's time to check on my items they service.

Alice Freeman

8 months ago

I was surprised I needed a new hot water heater but as it was old, he thoroughly explained all the problems. The new one was installed the same day. Very efficient and pleasant.

Dale Fredrickson

5 months ago

We are very happy with the services we have gotten from Homework’s. Doctor Peterson took care of our furnace needs. Jeremy Petersen was very knowledgeable and helpful with our plumbing problems.

Violet Ann

4 weeks ago

Couldn't ask for more professional and friendly people to work with! Homeworks is the best!

Martha McCabe

2 months ago

Mason plumbed in a new natural gas hookup from the outside. He was professional and did quality work, and went above and beyond. I didn't put good value because everything seems so expensive, and I don't know. But I think it seemed like a good value compared to the electrical work I just had done.

Nick Hendrickson

3 years ago

Home Works was amazing! They were able to schedule around my time perfectly. I was notified via email, text and phone about my scheduled appointment and when the technician was on the way. I could even track the vehicle en route to my house. My technician, Steve, was awesome! Very friendly, knowledgable, helpful and respectful of my home. I would highly recommend Home Works!

Kim Peterson

3 years ago

The technician, was professional and polite and more than helpful. He did a great job explaining what it would cost and what would need to be done to have a waterline hooked up in my home. He also was able to fix a problem with the toilet running while he was here. And pointed out some important issues with my water heater that I was not aware of.

josh swenson

3 years ago

Jeff Kissner with HomeWorks showed up to my house to inspect an issue I was having with my water heater. I knew it was going to need replacement considering it was 14 years old and leaking. After Jeff and I went through our options we made a decision and Jeff even went out of his way to get me some money off of the installation cost which was huge for me. The work was quality and done in a very timely manner. If I ever need any other heating, plumbing, or ac issues in the future I will be calling HomeWorks and requesting Jeff again. Couldn’t be happier with the service.

Sherry Harms

2 weeks ago

I had a great experience with Joel, and he was very knowledgeable about his trade.

David Chin

3 years ago

Jeremy was incredibly professional, thorough, and upfront about the entire process. I needed a toilet fixed and it ultimately needing to be replaced and the pipe needed repairs. He showed me several options that included installing a water softener and filtration system that ultimately we decided not to do for the time being due to finances. We will likely revisit this next year though. Jeremy did an excellent job with the repairs and installation and was incredibly courteous throughout the duration of the appointment. I would wholeheartedly recommend him and Home Works.

Jim Lumley

a year ago

This morning the temperature in Lakeville was -20. Our furnace was not performing as well as it should have been. I called and within an hour Chris was ringing our doorbell. He repaired the furnace quickly and efficiently. It is a GREAT benefit being a member of Homeworks. This is the second time we've used its services since joining and have been completely satisfied both times

Pat Kippley

a year ago

Tyler came out to give me a quote to change from an electric to gas stove. He was incredibly knowledgeable, thorough and such a great technician. 👍I ended up using this company for a tough installation of a new gas line. They were excellent! They always checked with me before going ahead with the intrusive part of the job - cutting into the ceiling and wall. And did a great job - even bringing in the new stove and hooking it up. Great experience.

Freda Caldwell

3 years ago

Josh arrived at our home today and worked extremely hard to diagnose the problem(leak in basement ceiling from upstairs sink) accurately and fix permanently. He minimized the potential for mess and cleaned up after himself. He is cheerful, upbeat and professional. I highly recommend this company and am so grateful to have joined their club. It’s a token maintenance fee of $8 per month and ensures that when you have an issue, Homeworks Plumbing is there to get it fixed to the customer’s satisfaction.5 star service. Kudos to Josh!

Sheryl Lee

a year ago

Very good experience with this inspector who came very well prepared with sufficient knowledge experience and enthusiasm. Explained what he found and what condition the HVAC system was in followed by what improvements were very necessary as priorities and what was optional improvements plus broadly estimated costs .Mr. Peterson handled my questions and concerns very agreeably. I would use his services again.

Thomas Jensen

9 months ago

We are pleased with the friendly service provided by Jeff, your technician and assistant Steve. They were professional and knowledgeable about water heating systems. We appreciated and are thankful for the expertise!

Christa Reckner (Chrissy)

5 months ago

Our service repairman did an amazing job. Charles went above and beyond to ensure that our issue was addressed. We are definitely pleased with a job that he did and how he treated us. We would be happy to see him again. Hopefully not because something's broken this time, lol.

Steven Peterson

3 months ago

Adam and Isaiah’s work was outstanding! They were efficient in completing the project. Adam provided excellent instruction on the maintenance of the project! Would heartily recommend and look forward to using them again for our next project.

Andrea Kenny

a year ago

They have excellent technicians that know their stuff. He has excellent customer service skills and He listened as I went through all my concerns and showed me how things worked and what I needed to do to keep everything running smoothly.I highly recommend HomeWorks for all your plumbing and heating needs. They even do air conditioning and HVAC units as well.We will definitely use HomeWorks again.

Jordan Revier

a year ago

Our technician Jeremy did an awesome job. He was on time and quickly diagnosed what the issue was. He gave us multiple different payment options and plans on what needs to be fixed and when and we were able to choose what worked best with our budget. Overall it was a great experience and they quickly fixed and installed a new sink for us.

Linda Bohn

a week ago

Cole was on time and very friendly. He spent some time talking to us and playing with our dog. When we explained we had to leave in less than an hour he quickly completed his work. Sorry we had to rush him out but we had a family event in Chanhassan.

Noah Guither

2 months ago

They did a great job replacing valves and piping in our utility room.

Howard Grodnick

4 years ago

Eric with HomeWorks did a great job getting my air conditioner back up and running. It turned out to be a challenging job, but Eric made it his mission to complete the job even though he had to spend time outside in the rain. He was professional and friendly, so I am happy to recommend him and thankful that my air conditioner is working again. Thank you, HG

Kasie Frink

2 years ago

Charged $4000 for water heater and softener but didn’t replace the piping and wanted us to spend more money so it would properly work just months after we purchased it. Very dishonest company. We had to have someone else get it venting efficiently which was such a bummer.

KEVIN QUINTANILLATOLEDO

5 years ago

My experience with HomeWorks has been nothing less than amazing. They have gone above and beyond my expectations. They where very direct and professional when it came down to explaining what they where doing. They broke the terms down to make it very detailed. I have used them two times already in two different homes. One was with my mother and she was amazed on how well her new furnace works. I had them install a furnace and A/C in my personal home. When the technician arrived he explained what he was going to do. He told me he was going to install the furnace like if it was in his own home and he was not lying. The vent work was redone the area he worked in was left cleaner than what it was when he got there. I was just amazed on how nice it looked. After he was done he explained how all of it worked along with the peace of mind that HomeWorks would submit the rebates on my behalf! The quality of the work was worth every penny and for what I paid for to get both a furnace and A/C it was well worth it.

Kevin H

3 years ago

Josh was knowledgeable, friendly, and provided up front cost and solved 2 big issues I was having with the home. Installed an arsenic system I had purchased and re-routed our dryer vent to properly daylight outside. The previous homeowners were just shooting it in the rafters!

Luzia Tavares

a month ago

They were fast to respond and they deliver everything they said they would on time.

Rebecca Morris-Ostrom

a year ago

From the time we submitted the request for quote/service to the time the plumber wrapped up and left our place was about an hour. Michael was professional, able to explain and fix the problem, and was friendly and courteous. He used shoe covers and cleaned up after himself. Very happy with service.

Hugh Armstrong

a year ago

Tyler was incredibly knowledgeable about the issue at hand, timely and had an all around great personality. Would highly recommend homeworks for your plumbing needs.

Jeff Berkowitz

a month ago

Great field employee. Well trained and informative.

Xavier Orozco-Aviles

10 months ago

Lucas was a great technician who determined in a professional way what was the issue and coordinated everything in order to fix it. Great experience. The company also called us to asked if they can come earlier and a few more times to let us know that the parts were coming and out technician was in route. Lucas did a good job Identifying the issue and providing good payment choices. Great service and professionalism.

Paul Kapsner

10 months ago

Company scheduling and customer service was a breeze. Responsive and accommodating. Tyler did a fantastic job and new tankless water heater install. Super knowledgeable and took time to explain details about different systems.

Kevin Roggenbuck

a year ago

Matt Pritt was on time and was very thorough in evaluating our air conditioning units. He found the problem and showed us how much it would cost to repair. Matt is very knowledgeable and explained things in plain English. Very personable and professional! I want to thank Jeff Plasch, Dylan Lau and Jeremy Peterson and at least four other people who installed our new AC, furnace and water heater! And Peter Perry to for explaining our options. Excellent work thank you!Jeff returned with another Home Works technician and finished venting the furnace. He also fixed part of the air return even though it wasn’t part of the install but he did it anyway because we asked! Great work, nice people that I totally trust to do any work on our house. Thank you!

Michelle J

3 years ago

I had a plumping emergency at 1 AM and was able to chat with a HomeWorks rep live, set up a morning appointment, and got excellent service from Michael who handled the issue efficiently. I am very impressed over all, plus great to know they can handle heating too. Not glad it happened, but glad to have a great go to service for future needs.

Steve Regnier

2 months ago

Mason was awesome! He did a great job checking to see that everything was up to speed and then provided helpful options with little pressure. He also took time to listen to my concerns.

Brigitte Bushey

2 years ago

From the start they were impeccable! To their quality of work, to their kindness in chatting, I HIGHLY recommend. A second time customer that will come back again for sure! Thank you so SO much!

Sushant Khullar

a year ago

Brian came out to service our furnace and a/c. He was very professional and thorough. He was very knowledgeable and walked me through the maintenance process. Very happy with the service Brian provided.

Carolyn Nolan

a month ago

Mason did a great job doing the annual draining of my water heater and check up. He also found a water pipe pinhole leak and repaired that. That pinhole leak could later have caused major damage in the basement. He also added a new shut off water valve and fully explained everything he was doing.Thank you, Mason, for a job well done!

Lucy Liu

a year ago

Charles was very knowledgeable and I trusted him immediately. He upgraded me to electrostatic filters which I feel will increase the life of my furnace. He thoroughly cleaned my furnace and was very pleasant and thorough in his explanations.

Vijay Mohan

3 months ago

Jeff did a great job fixing the dripping kitchen sink and replacing the anode and pressure valve on our water heater. He also patiently explained all the options with their pros and cons so that I could make an informed decision.

Randy Seeliger

8 months ago

Dr Peterson was amazing today. He helped us get our heating system running during extremely cold weather.

Jim Libert

2 years ago

I had spent nearly 3 weeks getting very high estimates and many sales pitches to replace my failed 40 year air conditioner. I was close to finding a suitable price but wasn't quite satisfied so found this company in google search. They called me almost immediately after I requested a quote. Scott (from Homeworks) called me back and asked me a few questions and beat the competitors price by $ 100.00 but only if I installed it that same day. Initially, I was skeptical looking for tricks or sales pitch of some sort but after his quote I accepted and they started installing a couple of hours later. There were 4 trucks and many employees They did a great job and cleaned everything up very well. I am very satisfied with this service. The link that was texted me afterwards for google reviews did not work after repeated attempts so went to the actual site. You might want to look in to that (invalid URL error) Thanks all.

Mark Johnson

2 weeks ago

Adam was awesome. He was on time and explained everything thoroughly and simply so we could understand it. Work was done professionally and on time. Very happy with our experience!

Zach Rapatz

2 years ago

The people at HomeWorks Plumbing, Heating & Air are great. Jerry, the technician that came out to our house, was professional and extremely knowledgeable. He inspected our boiler gave us maintenance tips to prolong its life, informing us on how to properly bleed, fill, and monitor the PSI of the system.He didn't start any work without talking with us about it first and similarly talked with us about issues that may arise and when to possibly expect them instead of insisting that something had to be replaced that day.Honestly, it is a breath of fresh air to deal with a company that values their clientele and doesn't try to take advantage of them. I will definitely be using and recommending HomeWorks going forward.

krista wanous

5 years ago

Thomas was so prompt, knowledgable and detailed in his work. He answered all my questions and provided me with lots of technical information about my furnace and air conditioner - he is so educated not only in the (furnace) heat inspection I hired him for but also in air and was able to help me see the connections of these components in my home as a system rather than someone who can only offer 1 area of expertise or specialty. This ability to help me see how the whole system connects allowed me to make the best decision for my home and future finances. I am so grateful and will definitely reach out to him for all my future needs.

Chris Svensrud

2 years ago

This is a ex-family member from Hero Plumbing and is ripping people off!!!I am extremely dissatisfied working with them! Would NOT recommend!!! Call them at your own risk or if you have an extra $1K you want to blow.First, they charged me $300 flat fee to find the leak, which took less than an hour. The plumber told me the leak was caused by a clogged drain, but as informed they DO NOT FIX clogged pipes. You need to call another company for that. I thought that is what plumber do? So instead of another $300 house call, I was able to unclogged the drain myself for $30 worth of tools. I also fixed a small section of pipe where the leak was for $45 in PVC and a coupling. Then I called Homeworks to cancel the repair which I prepaid $899 for, which is the minimum charge for work even if it is just tightening a fitting. After talking to them about fixing it myself they would only refund half. They said the other $450 is for the expertise in determining the cause of the leak, which they DID NOT OR WOULD NOT FIX. Remember this plumbing company does not fix clogged pipes. Also they do not fix the holes they put in your walls because that is not the plumbers job. All told it cost me $750 for this hole in my wall and for them to remove, with a screwdriver, a short section of pipe in a about 15 minutes of work. I had to do unclog the drain, replace a small section of pipe, repair the walls myself!I am completely frustrated and do not recommend using HomeWorks!

Carol Steilen

6 months ago

Replaced sump pump and dealt with related pipe issues. Excellent service. Explained options for dealing with my problems without pressure to select the most expensive solution. Would definitely call again for future service.

Shalek Shadow

a year ago

Have repeatedly utilized this company over the past four years. Always professional and I feel I receive good value for the money. Plus, my four cats give AJ a thumbs up.

Barbie Fink

5 months ago

Charles was professional and explained everything well. He shared photos of the things that needed to be addressed and photos of the completed work.

Gerilyn Hommerding

2 years ago

We have used Homeworks in the past and have had great service. This latest appointment did not disappoint. I called over the weekend and had an 8:00am appointment on Monday where we had a new water heater and water softener installed as well as converting our current system to gas operating.I was kept informed every step of the way, the workers were professional, friendly, and very prompt. We are very happy with our new system and took advantage of the annual maintenance check programs for our furnace, water heater, etc.I highly recommend Homeworks Plumbing!

Christy Jepperson

9 months ago

HomeWorks replaced our furnace next day. From the diagnostics to the finished new product the team was professional , kind, and informative. Highly recommend them!

Sharon Meyer

a year ago

I have posted the exact same content below for my Yelp of HomeWorks. I suspect they are manipulating their Google reviews. See the terrible Yelp rating. I also received a postcard from HomeWorks thanking me for my google review BEFORE I left one! I think these 5-star reviews are fake.I contacted HomeWorks and two other plumbing companies for an estimate for several plumbing projects. I had no experience with the company and didn't know anyone who did. The estimator made a big deal about putting on his shoe protectors when I said he didn't have to. He said, Oh, we HAVE to wear them. Everything was focused on how much they cared about their customers and took care of the customers' homes as if they were their own. Then he proceeded to quote me $12,000 for my projects. Other well-rated, reputable plumbing companies' estimates were less than 10% of that (less than $1200). Really? Just how dumb do you think I am? Today, I was flushing my water heater and noticed that he'd slapped a sticker on my water heater that says, DO NOT REMOVE and has their number on it to call for maintenance. We never even hired these people. They want 10 times the amount I should have paid. I guess they have to charge more for their expensive marketing campaigns and vehicle wraps. Sorry, your marketing budget is not my problem.The estimator also turned the heat down on the water heater to the mininum setting. Hmmm. Maybe he was hoping I'd call them to say it's not working without bothering to check it? Beware if you're female and/or have what appears to be an expensive house. Also, I can't believe the difference between their Yelp rating and their Google Reviews. Something seriously hokey going on with the Google reviews. Shysters.

Darnell Jackson

a year ago

A guy named Rip came out to my house and was extremely professional, courteous, and intelligent. He was able to identify the problem and resolve it in 1 visit. I will have this company service my house going forward.

Gail Hansen

2 years ago

Greg was a pleasure to work with. He took time explaining everything in detail and answered any questions I had. He also put up with our crazy lab and even took time to play with her.Working with Home Works was a pleasure. Initially there were a few minor issues but they responded quickly, James listened to our concerns and didn’t leave until everything was made right. Scott also reached out afterward to make sure that we were satisfied. Best customer service I’ve experienced in a long time. I recommend Home Works without hesitation.Eric came out fix something minor today. He took his time outside in the heat to make sure that it was fixed right. Was very courteous and took time to play with are crazy lab !

Greg Whitman

4 years ago

Great experience with Michael. FIrst off, the scheduling for him to come out was super easy, and they followed up twice letting me know when he was going to be out. That alone is an amazing step up from most other service type places we deal with in our lives. Once here, he was very friendly, and knowledgeable...told me about the company and his background to set the stage, then got to checking things out. He quickly identified that not only was our water heater likely in worse shape than we had figured, but our water softener that we've been mindlessly putting salt into for however long wasn't actually working at all! So, bummer for the pocket book, but glad that he was so thorough. After the inspection, he clearly walked through some options, gave some recommendations, and asked how I'd like to get the info. Very shortly after he left, I received a detailed quote to figure out which direction we we will be going. Overall very satisfied with the interaction, no we just need to make a decision!

Georgia Sampson

3 years ago

Great customer service, every technician that has ever come to our house has shown us the utmost respect and been extremely thorough and detailed in their explanations. I never feel rushed or pressured into buying extra services or products, but feel they do make recommendations that would best benefit our home. Special shout-out to Tina and all the work she did last summer in our basement. Great sense of humor and extremely detail-oriented (she was so so good with our baby and our pup who just wanted to follow her through the house), and to Jeremy who we worked with just recently but was very personable, friendly, and put me at ease as he took the time to make sure I understood everything he recommended and that he was meeting every expectation I had for him that day. Excellent service from every member of the team we've worked with!

Kenneth Dodge

2 months ago

Knowledgeable and personable technician did through job in inspection process. Service was offered as a “tune up”, but no actual work performed.

Marty Wyatt

2 years ago

Jerry was great! Super informative and took the time to go over everything with us. Careful attention to detail and explained what was wrong with our old AC. He even stayed with us until we got the estimate and financing sorted out with Scott in the office, who was also super helpful. We aren't rolling in the dough, but these guys were willing to help us figure out how to finance a new system so we can properly maintain our home. Both were super personable and great to work with and I'm appreciative!

Edward Kehoe

4 months ago

Was very knowledgeable for the work that was needed. Answered all of my questions right away and truthfully.

Natalie Woodward

a month ago

My air was running and I was told I would need 700 dollars of wiring when the unit is running, which he shut off. Then I was told it would be 6-10 thousand dollars. Total scam.

Aimee M

2 weeks ago

The Technician Charles, who came to look at my furnace and AC was so knowledgeable, informative, friendly and just a super nice person all around, and I really appreciate everything he did for me. He taught me a lot of things about my AC that I didn't even realize, so I am thankful to him and his patience in trying to help me learn. I would recommend him to anyone for his great service and expertise!

Rachel Garaghty

a year ago

HomeWorks was fast and did a good job, but they wouldn’t give a pricing estimate before the plumber came. As a result, I ended up paying a lot more than I had planned. 5 stars for the plumber, 1 star for the company.

Loralee Iverson

2 years ago

Very professional and informative .. we had been told we needed to replace our fairly new furnace and he provided us with facts and professional results in a very short time ..can’t say enough about the honesty and professionalism from him ..Easy to schedule and all services were beyond professional .. we had gone with the company that had initially installed our furnace and they were not as honest nor professional as he was ..Hands down , down waste your time with other companies . These guys are top of the line and have integrity ..

Eric Leschisin

4 months ago

Fast appointment, took time to walk through the troubleshooting process and teach.

Barb Reiner

4 years ago

My husband and I were very impressed with Joe. He was very professional and kind. He was very knowledgeable about both the furnace and with the air conditioner. He did not try to sell us things we didn’t need like the last guy. Joe had recommendations for us, but did not push or put pressure on us. We will be asking Joe to come back.

Jeff Shandorf

4 years ago

I have nothing but praise for Josh, the plumber that did the work. He was on time, professional, and very skilled. For all the work I had him do he finished it in 3 hours and when the water was turned back on there was not a single drop of water leaking. Again excellent work. My only complaint would be the cost. It was quite expensive but I need the work done since I had some other work I needed to do and I had to have a functioning main shut off working. If they got the price down I would not hesitate in recommending this service, in the meantime be aware you will pay a premium for this this company's service.

Donna Johnson

7 months ago

Luke is great. I was very comfortable around him. I trust him and I want Luke for my HVAC needs in future. Besides the fact that Becky office gal is sweet as can be Jessica in service was also very comforting. Very kind people

Nikki Smith

2 years ago

Josh and Rich, aka, Lil dickey, stopped out to diagnose a hot water heater issue I was having. They were both very informative, helpful and patient. I could not recommend either of these 2 more! I appreciate all the time and effort put into my maintenance issue. Highly recommend!

Charlene Boser

6 months ago

Amazing! On time and incredibly helpful. He was friendly, straight forward, and gave me all the information I needed to know on how to fix my home issues.

Michael Woodson

a year ago

I contacted Homeworks regarding the specific Mitsubishi heat pump I was looking to install. I confirmed over the phone that they installed this P-series Mitsubishi equipment before their visit. Greg from Homeworks, upon arrival, had no knowledge or understanding of this Mitsubishi equipment and was not familiar with what a manual J is. If an HVAC contractor is not familiar with manual J or how to appropriately size equipment, then they should not be installing HVAC equipment. HomeWorks is listed as a Mitsubishi “diamond dealer” but poorly represents Mitsubishi. I don’t trust these google reviews; they all look fake or paid for.

Colleen Peterson

3 years ago

I had contacted 2 other plumbers; the first did not return my call and the other was a no-show. HomeWorks was very responsive and gave me updates on when the tech would arrive. The appointment was scheduled for 8:00-10:30 and he arrived at 8:01 and was finished by 8:40. The only negative was the cost; almost $500 for replacing a gasket. Otherwise, HomeWorks provided a great experience.

Jared Scharpen

a year ago

Chris did a great job on his service visit to our house to check our furnace! He quickly found the issue, and he also fixed it quickly. Everything was covered under our warranty, which was also nice.

cody sjoquist

10 months ago

Luke was a great person. He explained everything what he was doing. I would use them for furnace tuneup any day.

Kate Scheel

3 years ago

I called HomeWorks when I discovered my furnace stopped working as a recommendation from Home Advisor. It was a great experience from scheduling the appointment and getting an estimate from Tyler on a new furnace. I was beyond thrilled that they were able to get me in the very next day!! The day of my appointment I received information about where my technician Eric was, when he would arrive, as well as a photo so I knew who was coming to my door! Both Tyler and Eric were pleasant and knowledgeable. I could not be happier with the service!! Thank you HomeWorks!!

Erin B

a year ago

Victor and Chad did a great job on my AC replacement. They were on time and efficient, completing the entire job of demo, haulaway, rewiring, and installation in under 4 hours. Very pleased with their workmanship and professionalism.

Emily Le

3 months ago

Jeremy did a fantastic job of assessing our plumbing issues before giving us several clear options to choose from. Very knowledgeable and professional!

Crystal Hagen

a year ago

I have had many services performed by HomeWorks over the past year and have been impressed by the quality of service. Their knowledge and consideration while communicating with myself and my family has been beyond par. I highly recommend their maintenance service for all your home HVAC needs. The price is very reasonable and they give upgrade options and never pressure you to choose the expensive options.

Jaclyn Grey

a year ago

Representative Charles was very professional. Explained things so I could understand, was kind, courteous and cleaned up when done. I would recommend this company. They off a cool service agreement package too. Great job .

Nancy Ledesma

4 years ago

I received many updates about my appointment today. Jeff was on time and was very professional. He explained the workings of my water heater and what needed to be done to repair it. He offered further solutions and we settled on a new electric anode rod.

Stephen King

3 years ago

Steve from homework’s came by my home for a free furnace tune up and made the process very easy. The initial scheduling was easy and quick. I had to reschedule my first appointment though because the weather reports were forecasting a winter storm that day. So I don’t fault the company at all for wanting to reschedule.The appointment office called before the visit to see if Steve could head over at the start of the window and I said yes. Steve showed up at the start of the window a few minutes later. He was in and out within an hour. Didn’t pressure me into any additional work but went over what he did and gave me a few recommendations. The overall process was great and I would work with the company and Steve again.

Toriano Tatum

11 months ago

I had a Service tech come out today for a Complementary AC tune up. I was under the impression that a tune up was to make adjustments or replace part’s needed. We’ll what I didn’t know was it was a Complimentary inspection, and I was told I needed many repairs to my older furnace and my 2 year old Central air unit. I think I’ll get a second opinion, on my repairs. I’m writing this review hoping they didn’t do something to my furnace or AC to make me have to repair sooner than I planned. Something just didn’t feel right about this experience today with (Homework’s) the service tech (Jared) was Nice and very polite, but this whole experience seemed a bit Fishy to me. Again I pray they didn’t do anything to my Furnace or Central air unit.🙏🏿

Scott Peirce (swpeirce1)

3 weeks ago

Our water main burst before the shutoff valve about 6pm. The town was out within 15 mins to turn the water off at the main. HomeWorks was here first thin the next morning and we had running water by 10am. Needless to say that it’s not fun to have issues like this but in the end the response from everyone was exceptional. The overall experience, quality of work, professionalism, speedy service and reasonable pricing was far better than any other service we have tried in the past. Mason is terrific! HomeWorks is fantastic. We have them on speed dial now and they will be our first call when we are in need.

Deborah Weiss

4 months ago

Tyler was very professional and knowledgeable and did a great job! Thank you!

J A

2 years ago

Josh and Anthony went above and beyond helping us out…thank you both so much!!! Both were very professional, cleaned up after themselves and left with a smile on their faces after sharing some humor. I would definitely ask for these two guys to help us out again if we need anything.

BJ Letourneau (bleto77)

2 years ago

Jeremy was great. Very personable and efficient. Highly recommend
Matt came out to clean out our furnace and replace a part. Very well done and we are happy with his work.

Shannon Rolf

2 weeks ago

Michael was great! He was upfront about cost and what needed to be done. He provided me with great information and how to care for my kitchen plumbing. Very trustworthy. I highlight recommend

Cheryl Huot

4 years ago

Excellent service Fair pricing Nice people. The guys worked with me on scheduling, and were on time on the day of the install. The people I talked to on the phone and the people that came to the house were very helpful and professional. I had to leave half way into the installation and the guys left my home as clean as when they arrived. They answered all my questions and gave me clear answers. I happily recommend Home Works.

Wendi Meath-Nelson

5 years ago

Josh was on time, friendly, professional and thorough. He had everything he needed to replace our 2 outside faucets and it went much faster than I expected. He also cleaned up everything afterwards. I felt very comfortable with his competence and knowledge. I was so impressed with the HomeWorks company that I signed up for their maintence program for just 8 bucks a month. As a bonus...with the 10% discount on the plan...we saved $118 on our faucet replacement. Anyway, no high pressure at all. Highly recommend!

Rob M

a year ago

We had maintenance cleaning of our main sewer line. Devin was great. Very professional provided good detail on the work, updates and things yo consider for future. Super great customer service with scheduling and a needed reschedule. Would def recommend.

Jordan Pederson

2 years ago

Jerry was very professional and friendly. Also, he was very honest about what he found and what he recommended. The only complaint that I have is that he arrived about an hour and a half after I was told he was going to be here. Other than that, I was very happy with the service I recieved

Sophie Rylander

2 weeks ago

It was really easy to schedule the appointment, and Adam, the plumber who came out, was professional, friendly, and did a great job!

tsampair15

a year ago

Nate was great! (Previously Charles and Matt were great too). Knowledgeable, friendly, honest, took the time to explain everything and provide good options. I appreciated his work, demeanor and would request his help again.

Jake Walton

a year ago

Josh and his team were awesome. They were quick, in a timeliness that we needed to hit. They were honest, helpful and the job was done well. Would definitely recommend these guys to anyone!

Richard Johnson

3 years ago

James did a great job!! Was very professional and very quick with the job. They had an installer get ill and were still able to get the job done in a timely fashion. Life happens and they still managed to keep a customer!! Definitely recommend!

Eric Bruggemann

4 years ago

Our hearing, cooling and plumbing company for life. Excellent responsive service and value. They signed us up for the extended service plan and they seriously call every six months and schedule a tune up for the furnace and a/c. A tech was just here for 45 minutes. Keep up the amazing work!

Airam Uribe

a month ago

same day appointments and in a short time Michael fixed the problem,Michael was very kind.

Steve Yungner

8 months ago

Luke Peterson, the service tech did an outstanding job of assessing our current situation with our furnace. Would highly recommend.

Susie Sokol

4 years ago

It was an absolute pleasure to have Jeremy do our water heater tune up. He was incredibly kind, caring, patient, knowledgeable, personable, and genuine. He very concisely explained the process before he even got started. He also clarified the type of appointment I was looking for at the beginning, in order to not waste anyone’s time. The final piece to this five star review is that when I was letting him into my home, I had told him that my door knob fell off of the front door and I couldn’t fix it. He then proceeded to fix it. Obviously that’s not in his job description but I so appreciate that he took the time to do that. Thank you Jeremy!

Tour Yang

9 months ago

My furnace went out since 11/9/2022 and I brought insurance for my home appliances thus xcel Energy, I have been calling them multiple times and they kept telling me from their repair team will call me but have not get any responses from Xcel Energy. and when I finally get to talk to xcel Energy responses telling me the same and they are not gonna pay ti replace a new furnace even I have insurance with them. So I decided to look online and found Home Works, on the internet and call. Home Work was able to provide service for me within the 5 hrs to give me a new Furnace and complete the installation. Especially Mike (sales man , Jeff the technician and ScottNorstad the production manager) take their time to work with us to explore the cost options without making us felt the pressure to buy. Overall I would recommend their services to anyone that needs heating, cooling, plumbing problems. Thanks again guys for the fast and professional service responses.

samantha just

4 months ago

Very Nice Guy came out to provide an estimate - very kind and knowledgeable.

Daya Mahal

2 years ago

My ac unit stopped working and with google's help, I came across HomeWorks. They were on time BUT I learnt not to work with them again. Ever! First, their technician came and I told him not to do anything as i need second opinion from another company and still he goes ahead replaces froen gas. I was distracted with my meeting and i signed the approval thinking I was acknowledging his visit. So i thought it was miscommunication maybe and I gave it benefit of doubt.I thought of giving them second chance but guess what! Their sales guy ( Peter ) force closes wired thermostat and bent the wire all the way back. Then he tells me call his boss Scott to call a technician to fix it. I called Scott 2 times - he didn't answer. Called Customer service and she said someone will contact me. It has been more than 10 days and still no call. ( Fixed the wire on my own after waiting for 1 hour). But they should have taken the responsibility to fix what they messed up.I learnt my lesson and been telling my friends also to STAY AWAY from HomeWorks !I worked with other companies since then who were much more caring and professional !I would AVOID HomeWorks based at all costs ! All they want is money without care or professionalism.

Kathy Isaacson

4 months ago

On the coldest night of this spring, our furnace went out. It was the middle of the night. We weren’t going to freeze so I could wait until morning. In the meantime I had shut the circuit off and rebooted it. The heating system came back on seem to be doing just fine. I had left messages online for this company. They responded right away in the morning and asked if they could come out for a free inspection just to make sure everything is OK. There were a few minor things that could use some attention, and they were able to do the maintenance on the spot.

Joe Hildebrand

8 months ago

Had a great experience with Josh and team. Really good problem solving, offered great advice and were honest and informative throughout the whole process. Will definitely be using Home Works for all our needs going forward!

Nicki Fogs

3 months ago

Set up for water heater maintenance looked over everything for me. Let me know all information needed or possibility, was not pushy super professional, and nice.

Karrie FLATER

4 months ago

Josh and Austin did a great job discovering the source of leak around our toilet in our lower level bath. Repair easily completed and well done. Great personality and salesmanship. They also replaced our handset and shower head area in our master bath. Great job guys! Quick response and efficient service.

Krispy Baker

2 years ago

The CSR on the phone was kind and provided good and quick service, and the process was easy to book an my free tune-up and cleaning appointment. Technician text messaged me when he was on his way. Jerry, the Technician, was very thorough and great at communicating the tune-up. Due to the cold weather, I didn't get the AC looked at. When Jerry was done with the tune-up inspection, he said there would a mark up on the cleaning itself, which was not was communicated over the phone and I assumed it was free as stated in the initial conversation. When Jerry called his boss Bill, they walked me through there process and were extremely helpful in explaining everything.After we worked everything out, I was pleased to say, that I would recommend their services and will be using them again.

Gretchen U

8 months ago

My furnace was out and it was getting pretty chilly around here. Brock came in less than 30 minutes and got the problem fixed. He took lots of pictures and a video to show us what was wrong and to document what he did. I then signed up for regular maintenance from this company. They are great.

David Wnek

6 months ago

Our technician, Luke, was courteous, kind, knowledgeable, and very professional. He listened to our input carefully and swiftly diagnosed the problem, suggesting best practice fixes and resolving our maintenance issue in a more than timely mannerHighly recommend Homeworks, the entire process of having someone come out was painless and easy. Worth every penny.

Larissa Larivee

a year ago

Brian our technician was friendly and explained everything. He wasn't judgmental about my awful mess around the house either. I am very satisfied with today's service call, yay new furnace before it gets to be like 20 below here in Minnesota

Mark Ropel

2 years ago

Rick and Anthony were on-time, cordial, professional, and did great work. They diagnosed the issue and gave me options on how to fix it that were clear to understand. Prices seemed very competitive and I didn't feel like I was being upsold or pressured to pay for things I didn't ask for/need. As a plus, we have an anxious dog and both of them were very patient and friendly with her. I'd highly recommend HomeWorks

Nicole Melzer

5 months ago

Great company. Very personable. Would highly recommend.

Norma Porter

4 weeks ago

Jeremy came out to fix a couple of issues and was able to help us with even more. One item was associated with a tankless water heater that was not solved by the original installation company!

Pat Richards

a week ago

Both technicians did a great job. Very professional and done quickly. I’d recommend your company and technicians to anyone. Thank you!

William Walters

3 years ago

Alex, with HomeWorks Plumbing, could not have done a better job. He looked at my concerns and provided me with options. He did the work very well and in a timely manner. He walked me through all he did so I understood how to handle what he replaced. His work was extremely well done and improved what I had. Alex was very cordial and a pleasure to have doing the work I needed. I highly recommend Alex and HomeWorks for any plumbing needs.

Steve Anderson

3 years ago

Haven't decided if I am going to have the whole system replaced yet, but both of my appointments (tech with Jerry Soung and replacement bids with Tyler Heitmann) we very professional and I got the exact info I was looking for. I especially appreciated that they wore masks and booties while they came through the house. HomeWorks also does a great job at keeping you updated with appointment scheduling, and they text and call you when your tech is on your way. Seems like a very well run company at first glance!

Kelsey Jamieson

a year ago

We worked primarily with Eric and he was helpful through the whole process. The whole team did a quality job. I appreciate that they checked in with us before making any decisions.

Kate Fitterer

2 years ago

HomeWorks has turned out to be the most unprofessional company I've ever hired to do a job. They sent out a plumber whose behavior was nothing short of that of a bully, who was combative, argumentative, and pushy when we dared ask questions any consumer should be invited to ask, like Why so expensive? His conduct in front of his younger, less experienced colleagues was atrocious and I have zero confidence in the quality of work they performed. The company's customer service was no better. We had one conversation for which the company didn't even offer to come up a with a remedy to the very serious complaint we made regarding this plumber's demeanor and attitude. Their statement was Yeah, I'll have to have a talk with him. This doesn't come close to providing satisfaction when I literally felt afraid of this man and have regretted not daring to speak up and send him right out of my house. I left it to my partner (as I was tending to the 10 guests in our home, many who were visiting from out of state and needed hot water to shower!) who attempted to work with this plumber to no avail--when my partner stated to him that he was just trying to ask him questions, the plumber sneered at him and asked whether he was even the homeowner (he is) insinuating that he doesn't have to tend to his concerns, and he also made it crystal clear that he would rather be at his cabin than have to do work in our home. No consumer should ever have to be treated so shabbily by a person performing work at their residence. It created a really miserable experience for us and I have no confidence that management in that company care about the consumers they serve. I have yet to hear back from upper management per my request to discuss this with them. They literally blew me off. What a shameful situation for which a shameless company does business. And don't get fooled by their 100% satisfaction guarantee-the owners of this company must delight in charging $2300.00 for a water heater in a pinch and likely think it is okay that their workers treat people in a cruel and demeaning manner. Think twice before you hire this company to do work. It may be equally as disturbing to you as it was to us.

David Schmalenberger

3 weeks ago

Jeremy did a great job! He was efficient, thorough, professional, and very cordial - and he explained clearly all the various options for our water heater.

Victoria Johnson

4 years ago

I had an awesome experience with HomeWorks, starting with the person who scheduled my appointment. She was friendly and knowledgeable, and she took the time to work around my work schedule. Michael, the plumber who came out to my house was excellent. He arrived right on time, introduced himself, and took the time to listen to all of my concerns regarding the work I needed done. Once he got to work, he was fast and efficient. His workmanship was excellent, and he left all the work areas clean after he finished. I feel that their prices are reasonable for the quality of work that they do. I will definitely use HomeWorks again!

Dj Fett

2 years ago

Home Works is competitively priced, does great work, provides pictures and stays on the job until it's done. Every tech that has been to our house has been an awesome person, incredibly friendly and someone that you generally just want to be around. While everyone hates to pay for things, this is one company that I'd continue to pay to have them do the work in the future.

Linda Johnson

5 months ago

The service man by the name of Charles was at our home today to repair our air conditioning and install new thermostat very polite and thorough service man was at our home for four hours today and made sure everything was running perfect. He was an excellent gentlemanAnd explained everything thoroughly

Denise jobe

9 months ago

We had a tough job, but Adam, Steve and Jack got it all done... and in less time than expected. I highly recommend HomeWorks!

Treasure Tinsley

2 years ago

Charles and Michael were both great - professional and explained everything they were doing patiently. They took the time to figure out what was wrong with my furnace, and fixed everything as quickly as possible. Would definitely recommend

DHDISPR SMITH

a year ago

Charles arrived within the time frame promised and did an excellent, thorough job cleaning and tuning my air conditioning unit. Charles was also extremely professional, it was a pleasure doing business with him!

Barnes Murphy

4 months ago

My technician was super helpful and honest about what was and was not necessary for my heater. 10/10

Amber Campbell

3 years ago

Josh was absolutely fantastic. We had our gas turned off by the gas company due to a leak and Josh showed up ready and willing to help. He ‘held my hand’ explaining what could be done and got us back to working order.
Thanks again, you’ve earned my business!

John Sonnek

a year ago

We had our furnace and air conditioner replaced. HomeWorks was very courteous and professional throughout. Staff are very prompt and friendly. Work was done well and everything was explained to me. I will continue to use their service and recommend them to others.

Justin Ulrich

4 years ago

Thomas from HomeWorks inspected my AC and furnace. Throughout the visit he was professional and courteous while patiently and thoroughly explaining issues found. When it came time to discuss next steps he gave me the option to wait for a better time. It just so happened that my wife was expecting to deliver the very next day so I appreciate that he did not push to close a deal during a stressful situation. I wanted to continue the conversation, and by the time he was done explaining the maintenance plan and recommended repairs I was completely on board. Great service experience. I especially appreciated getting frequent text messages from HomeWorks. There was even a short bio and headshot of the technician which was a nice feature. Thomas had a great sense of humor and calm professional demeanor that put me at ease and kept the whole visit running smoothly. I look forward to working with him and Homeworks again in the future.

brandon ross

2 years ago

Jeff and the entire service was great. Called to the home office and got told my request would be sent over to dispatch. Within an hour Jeff was at our home and had our issue figured out and a quote ready for us. 3 hours later we had a new water heater and water softener installed. All this 2 days before Christmas and during the start of a nice MN blizzard. Was recommend to Home Works by a friend and would highly recommend them to anyone.

Diana

a year ago

We had a leaky shower so we looked online and found Homeworks. They appeared to have good reviews and had a really easy scheduling system online. The technicians did the job and I'm no expert, but no problems so far. Whether or not someone could have done it cheaper, we don't know as didn't want to pay a bunch of service fees to find out which company had a better deal.However, what we didn't realize until after they left is that they slapped their HomeWorks label on our Furnace and Water Heater, right over the company sticker that had installed it! Neither of which we had asked them to check. They just purely marketed themselves. We also now constantly get junk mail from them, something we never signed up for either.Will not be using again based on their nasty marketing.

mike truax

4 years ago

Alex was on time, very professional, and great to work with. The customer service department was also great about sending notifications for the appointment. The only reason for 4-5 stars was the price. A bit on the high side but very happy with the outcome!

Star Brueggeman

a week ago

Very committed. Explained everything. New what he was doing. Very pleased. Thankyou Dustin🐕

Caryn Meyer

3 months ago

Michael was efficient and friendly. He checked my water heater and water softener. Talked to me about a monthly plan (which I signed up for). I was very happy with the service appointment.

Kathryn Short

5 years ago

Wow! What a great experience with Home Works. Started off with a reply within minutes of me reaching out (at 6:30 am when we realized we had no hot water!). We were given a two hour window on THE SAME DAY, and I received a call and a text letting me know when Jeremy was on his way.Importantly, Jeremy was there on time! And he was ready to help us. He administered a handful of tests to assess the problem, talked it over with the owner, and took the time to walk us through what was wrong and what our options were. Did I really want to buy a new water heater on Friday? No, who does?? But Home Works kept me informed of my options. Jeremy had everything in his truck and was able to get us up and running within a few hours. My husband and I were so impressed with the customer service and actual service we will only be reaching out to Home Works in the future. I can't recommend Home Works enough. Thank you Home Works for great service!

Nick Sacco

2 months ago

Cole and Victor from Homeworks did a great job with our A/C replacement and installation! They were professional, efficient and answered all our questions.

Corey Carlson

2 weeks ago

Cole was awesome! He was prompt even on short notice. Quickly resolved the HVAC wiring issue that caused the condenser to not power on. Great service!!

Jonathan Moe

2 years ago

Nate far exceeded my expectations. He was professional, knowledgeable, and did great work. Nate walked me through the necessary repairs in language that I understood; explaining what needed to be done and why. Before leaving he showed me before and after pictures of everything.I can’t imagine ever using another company for my heating & A/C needs.

Christopher Petersen

7 months ago

Couldn't be happier. It was really easy to call and schedule a plumber to come out. They were right on time, extremely professional and very pleasant. They fixed two leak issues I had and installed a new tankless water heater all in one visit. Will use them again and HIGHLY recommend to anyone. Thank you Jeff and Tyler! UPDATE: Just used Homeworks for a second time this year. Rick was awesome! He replaced our washer hookups and washbasin sink, installed a new garbage disposal as well as our kitchen faucet. He was an incredibly personable guy, really fast and efficient. I am really happy with everything Homeworks has done for us. Thank you again Rick! Update: now the fourth time I have used Homeworks. We've had a new furnace installed and an AC and today we had our 20 yr old water softner replaced. These guys are really professional and enjoyable to work with. Thank you Josh Eicher for your time and service today!

rebecca zadroga

3 years ago

The technician looked at my furnace and initially thought an $800 part needed to get replaced. After working with it he was able to fix it for much cheaper! A lesser company would have charged me the entire new part because that is what he had originally quoted me. Very appreciative of the professionalism!

Jeffrey Huang

3 years ago

Josh got to the house bright and early at 8am. He took the time to look through the things we needed to work on, discussed solutions and pricing options with no pressure to act and full transparency.He was extremely respectful of the current health concerns and made sure to hold his clients accountable also. All in all great work with great professionalism!

Julie Knowles

2 years ago

Jeremy did a wonderful job explaining what needed to be done with the outdoor faucet, water heater and washing machine water hookups as all were showing corrosion due to too much chlorine in the water. He provided options and we settled on what needed to get done immediately. Thanks for the consultation and repairs!

Sharon Shumaker

a year ago

Mike came to my home to give me a quote to instal new AC. Very professional and very personable. He explained everything so I would understand. I will not be using HomeWorks however. Nothing to do with Mike. Hetried to get me the best price. HomeWorks prices not in my budget.

Richard Larsen

4 years ago

Jeff did a great job servicing our furnace and air conditioning unit. He inspected the vents and showed me the photo which shows they did indeed need cleaning. Explained what he was going to do and completed the work and cleaned up when done. Great Work!!

Brittany Roeser

2 years ago

They seemed nice and informative. We got our hot water heater replaced by them and seemed happy with their work. Later we had them clean our main drains only to have one clog up shortly after. We discontinued their service and got someone different. Now we are remodeling our home only to find they should have gotten a permit for the new water heater and they put the wrong one in, which is a fire hazard. Strongly suggest you check with your city before they do any work for you.Update: Andy called and explained things. I greatly appreciated his follow-up. Still strongly suggest making sure permits are pulled if necessary. He stated they discontinued the partnership with the plumbing company he was working with so hopefully new company is better.

Patrick Young

6 months ago

Jerry & Richard came and performed maintenance on my furnace. They did a great & very complete job. I learned more that I ever have about the health and care of my heating & air system. Thanks a ton. Best of luck to both of these two guys and their families.

Ray Alexander

9 months ago

Dustin and his co-worker, Joe, arrived on time, explained the HVAC installation and went right to work. They put down carpet protectors, removing the old HVAC system and bringing in the replacement with no damage.The removal and installation required the entire day. Dustin and Joe came and went many times without causing any disruption. They produced a workmanlike installation and cleaned up the work area.They took the time to show the various components of the system and to explain the operation. We are pleased with the work they performed and with the results.

Paul Thomas

3 months ago

Tyler identified the problem quickly and fixed a simple problem. Appreciate his ability to diagnose and fix

Angie Canter

a year ago

Luke, the technician was extremely polite and wore his mask. He explained exactly what he was going to do and did a great job. He explained his findings that everything looked great but my AC unit, the condenser was slow to go on. With my permission, he installed something attached to my condenser to take the burden off of it and, in return, that will improve the longevity of my AC unit working properly.Luke was very neat with his work and I decided to have my AC and furnace cleaned and checked every six months by HomeWorks. .Rick was my technician for my hot water heater cleaning and inspection, draining. He was a very courteous young man who took the time to explain exactly what he was doing and showed me there was corrosion around the fitting on my hot water heater. He explained that the rod was corroded away that was previously in place to take wear and tear off of my hot water heater.I agreed to have him install a new Coro-Protec system to help extend the life of my hot water heater.

Kayla Vorlicky

a year ago

We were having a leak in our basement and Josh came to help us locate/diagnose the issue. He was very professional and friendly the entire time. He helped us find the issue and gave us an idea for a game plan (ended up being an issue with ground water that they are unequiped to handle). He made sure that he did all that he could to help in a way that was professional, sympathetic, and reassuring.

Rolf Erdahl

a year ago

Craig was right on time, friendly, responsive to questions, and efficient in making his estimate. We are still waiting for a few more bids but were impressed by his professionalism and info.

Haley D

2 years ago

We could not be more disappointed with the service and the way we were treated by HomeWorks. This company only cares about selling you new equipment when in reality you may just need a quick fix or repair, getting you on their service plan, and having you spend a ridiculous amount of money when it is not necessary. They also do not provide full details as to what the money you spend can go towards in terms of new equipment. We had a technician, Brian, at our house to service our AC which was not working. He told us our AC was completely flat with 0 pounds of freon in it. He recommended adding freon and adding dye with a cost of 1200 dollars, and said that if this did not work, that money would go towards new equipment. He left and it appeared to be working. After less than an hour the AC unit stopped working. We called again and it was after this the technician came back and looked more thoroughly, and told us the coil is the part that is leaking and said it will need to be replaced, which will cost us another 2200 dollars. Why he couldn't have found this before or looked more thoroughly initially during the first visit is beyond me. Brian did not attempt to find the leak or fix the leak the first or second time he was at our house. HOWEVER, it was only then they told us the 1200 dollars could not be used towards a new coil, only a new AC system. This was NOT communicated to us beforehand. The tech had his manager on the phone on speaker with us. I asked him if we could get refunded any of the 1200 we had already paid because what Brian originally did did not fix the issue or find the root cause of the problem. The manager said he would not do anything for us. Brian’s main goal from the start seemed to be having us sign up for the $10 a month service plan, and the manager also tried to just tell us to get a new coil or better yet get a new AC unit and just have us spend more money. We were also told that if we spend more money and get a whole new system (which we already knew we didn't need) that they would be able to service us sooner, because priority goes to the higher priced service calls. If we only got a new coil, we wouldn't get serviced for 3+ weeks. Mind you, this was in the middle of a 95+ degree heat wave in MN. We did not move forward with any further service from them and wanted to check elsewhere.We ended up finding a different professional in the industry that was able to come and look at our system. This professional was able to locate the actual leak in 5 minutes and said the leak was easily accessible. He found the leak and completely repaired it. It has been working perfectly since. Our professional said if Brian had even attempted to pressurize with nitrogen and look for the leak, he would have been able to find it and see how big it was every bit as fast as he did, and that their charge for refrigerant is completely unjustified for the size of the leak. He says they should not have even recharged it for how bad it was, and that they would have been better off doing nothing and going with it cannot be repaired.After calling and speaking to an upper manager, he told us that $1200 COULD have been used towards a new coil, that it was just some miscommunication, but he would not refund any of our money. Our tech considers what they did as criminal and I feel like we were robbed. Brian came to our house twice and did nothing for us and did not fix the problem. We were given misleading and untrue information by him and his manager. The other tech we called figured out and fixed our problem. It is clear the main motivation of this company is to get as much money out of the customer as possible versus actually looking to find the cause of our issue and try to diagnose a proper fix and repair.HomeWorks is an absolute joke, I will NEVER do business with them again and will encourage everyone I know to avoid them as well. We plan on filing a complaint with the BBB. STAY FAR AWAY FROM THIS MONEY HUNGRY COMPANY!

Michael Russell

11 months ago

Adam did one hell of a good job. We will be using HomeWorks Plumbing for all of our future Plumbing problems. Good people to deal with.

Deirdre Ferris

a month ago

Professional, courteous and knowledgeable, but expensive. I think their pricing should be much more competitive. The quality of service is good.

Bette Danielson

a year ago

To our surprise when we turned on the valve for the outside water faucet we had a flood in the works! Winter had produced a split in the pipe. Charlie did a great job replacing the old line as well as installing a better outdoor faucet. Communication, as usual, was exceptional to let us know when to expect him. Honestly, you pay a bit more for a company with great employees, exceptional skills, respect for your property and prompt customer service.

Dan Whipp

a year ago

Michael was quick, courteous, and professional. It was just a check-up visit, not an install or repair. Was informative and he gave good advice about cold air intake for the furnace.

Adam Cook

2 years ago

Extremely happy with Home works. Have used many plumbing companies before at my last condo that no one I felt I could trust and rely on to be efficient and communicate effectively, but Home Works I now can. Great price, great service, Adam was fantastic, clear and concise and therefore signed up to there home care plan $10 a month. Can’t be happier and are now apart of my trusted list of service providers right next to my dentist and barber. Highly recommend!

Pam Lemmer

2 weeks ago

Tyler did a great job troubleshooting my wet floor in utility room and living room carpet. Had a new water heater delivered to my house within an hour and Tyler installed. Very happy, thanks Tyler!

Donald Perrine

2 weeks ago

Ryan was very professional and thorough! Timely and efficient with his time!
Thanks Ryan!

Jen Surla

2 months ago

Zach did an awesome job dealing with my plumbing leak emergency quickly and effectively, and was super professional and thorough in walking me through all my options before taking action. Will absolutely work with this company again and recommend to others.

Ivy Abdullahi

3 years ago

Josh always does a wonderful job! He takes the time to thoroughly explain the recommended repairs and gives me all the information I need to make a decision. We have an appliance warranty that we use, and Josh has always been willing to speak with the claims representative on the phone and explain the issues. I would recommend Josh and Home Works to any homeowner!

Brandon Klassen

4 years ago

Let me first say, I never leave reviews (even though I depend on them so much!). This one-time I couldn’t ignore the customer service and helpfulness of our Technician. Michael E. was incredibly helpful to us and knew we had a problem once he saw our water heater. Since this is my wife and I’s first house, we were quite upset that we have already replaced a furnace and a water heater within our first year of homeownership. Michael went above and beyond to make sure we were taken care of. This was just a scheduled check-up/draining. But he knew immediately we had issues. Then he walked through it with me and explained everything step by step. Our water heater was in not-so-safe shape. He ordered parts immediately to replace the whole unit with a tankless within a couple hours. Absolutely amazing!Twice, I have used HomeWorks and they have gone above and beyond with their customer service. Highly recommend them to everyone. If you have water heater issues, request Michael E. He was amazing!

Uday Sambhara

a week ago

Had a great experience from Luke and Team at Homeworks. Hired them to fix blower motor when my AC unit started malfunctioning. Luke goes above and beyond to explain and fix things that are needed instead of laundry list. Their annual service subscription is great. Luke pulled second set of eyes to help me make a decision on dual zone setup and in process learnt a lot of typical HVAC mistakes by homeowners and installers. Great service. Will call them when I need them next time.

Chloe Wagenknecht

a year ago

DO NOT USE THIS COMPANY. We got a quote to fix our AC. They said the cheapest option was $1900. Then they tried to sell us a new AC and furnace for around $20,000. We got a second opinion and got it fixed in one hour for $400!! Look at yelp and the better business bureau for more accurate reviews.

Phyllis Palmer

a year ago

Installation of my new refrigerator ice maker and front door water. Tyler was very efficient and friendly and he did an excellent job! I recommend this company and will use them again if needed.

Katie Brekken

4 years ago

Had a tune up with HomeWorks. Their communication is great! Phone, email and text verification. Office staff is very friendly. You get a picture of who is showing up at your home and they are prompt. Joe Conner did a AWESOME job inspecting my furnace and laid the news gently that my unit needs to be replaced sooner rather than later although safe to use for now (unit is 21 years old). HomeWorks has tons of financing options available for when that day comes, which Joe walked me though. Highly recommend this company!

Roxann Manaen

a year ago

Cole & Victor replaced our AC & Furnace. They were timely, efficient and professional. They walked us through the process of installation down to the rebates. We've found Home Works a great company to work with.

Carrie Forrester

3 years ago

SKIP THIS PLACEPros: they answered promptly, they have a great customer interface, I was able to get an appointment within 30 minutes of calling for evaluation of a leaking water heater. I was not home but did talk to the service tech on the phone and my husband spoke to him in person. He seemed like a nice guy and we even received a text message with a picture of him when he was on his way to our house. That was nice.Now for the cons: outrageously priced. We were quoted $3500 to replace a water heater (we had a 40 gallon and it was to be replaced with a 50 gallon). If we wanted tankless it would be $7200.00. I got some recommendations from a few friends and put some feelers out on thumbtack. Seems the going rate is more in the ballpark of $1700-2300. We ended up paying $1800 for our new water heater including installation and removal/disposal of the old one. Had we gone with tankless it would have only been $3500.00. So HomeWorks is way above in price. Secondly - and I didn't realize this until I got home later and the other plumber was installing our water heater - when the tech was down in our basement checking out the water heater, he put their dang stickers on ALL of our appliances downstairs. He even put their business sticker OVER THE TOP of our sticker that had service dates and info on our furnace. Now I don't know what was done and when. When I tried to peel the sticker off the original sticker is tearing so I can't see what I need to see. I am LIVID. He put it on everything - our furnace, our water softener, our main compartment on our furnace that has a slot for manuals and such. Had I not been down there and noticed I might have thought they had actually serviced our appliances before. What a shady practice. I don't blame the tech as I am sure it is probably their policy to do that - but it's super shady to put your service stickers on appliances you have never even touched. Shame on you HomeWorks. Oh and on top of that we did end up paying the $49.00 assessment fee since we didn't go with them. Fine, $49 is cheaper than $1700.00. Skip this business unless you are in a crazy bind or just have money to flush down the drain.

Elizabeth Phillips

a year ago

Awesome service as usual! My sump pump was unable to discharge due to ice buildup in the line, and he knew right away that was the problem! He also recommended the membership plan, which will definitely save me money and provide normal maintenance for the furnace, A/C, and water heater yearly included with the plan so I don’t have to worry about scheduling and paying for those things separately! I highly recommend Michael and Home Works!

Barbara Schrenk

a year ago

Jeremy was friendly, thorough and efficient. I am preparing to sell my house, so he also explained some other issues he discovered that need to be addressed in order to make my house more marketable. I really appreciate his advice and help!

Srikanth Bonda

3 years ago

I have first got full home humidifier installed with homeWorks for great price and signed up for membership. All of their staff are very knowledgeable and they advise lot of things about how to keep all the equipment efficient. I will definitely continue having membership and have my equipment inspected often. Great service and professional staff.

Paul Steffen

a year ago

Brian the technician was on time for the appointment and I was notified when he was on the way. Brian was very informative and helped repair our air conditioner after the capacitor went out. Fast, friendly and informative. Would highly recommend.

Zvi Geffen

6 years ago

I won a free AC Tuneup in my trivia league and we got excellent service from Home Works. Thomas Erronis did very thorough work and went above and beyond by inspecting our furnace system as well. This speaks volumes of his commitment, being that I had not paid for the tuneup itself. He is very knowledgeable about the kinds of mechanical systems we have in our new home, especially impressive considering our furnace is so old. He also explained our options and was professional and respectful of our needs as new homeowners. We would highly recommend Home Works for any furnace, AC, or plumbing checkups and repairs.

Jennifer Isernhagen

2 months ago

Very satisfied with the work so far. Very professional, competent and freindly!

Carolyn Ruedy

4 months ago

Adam and Steve did a great job! They made the process smooth for me. Big job was done in a few hours.

David Ernst

4 years ago

Josh did a great job-gave me several options, kept working the problem and found a good economical solution and got us up and running before he left.Very personable and professional service person.I would highly recommend him for any repair.Highly satisfied

Robert Goad

3 years ago

Extremely prompt response time to my call that out AC was out. Turns out the unit is 17 years old. They have a program where the cost of repairing a unit can be applied to the cost of a new unit. So they got me back up and running (as well as a 17 year old AC can) and I was able to put the money paid for the repair towards a new unit. Both Eric the repair tech and Tyler who provided the quote for the new unit were extremely polite and professional. Based on the quality of their service and their pricing I would highly recommend HomeWorks.

Marissa Weiss

2 years ago

As a first time home owner (therefore, a first time shoot, I have a leak thinker), I wasn't sure what to expect when finding a plumber or how much cash I had to shell out just to have one come look at my issue. I am relieved to say they isolated the issue fast and fixed it up without it draining my bank. They were fast, friendly, and very professional.

Jim Masters

4 years ago

Chad led a crew of five in installing a new split air conditioning system in our 1912 home. It can be challenging to find people who understand old homes. Chad is a pro and the entire crew was impressive. They accommodated all our requests for placement of the units, even moving one for us to ensure that we were happy with the finished product. They were respectful of our home and left it spotless. The new system is working beautifully (and quietly!), as promised. We highly recommend this company.

Shannon Jackson

2 years ago

Good on the frontside of sales and installation, not so great on the backside. Most recent episode was discovering multiple gas leaks on their water heater installation. After identifying the leak, I called them and they refused to come out saying their licensing requires Centerpoint to come out and verify a leak on their installation. Centerpoint said that is a lie - seems as though Homeworks is using Centerpoint's emergency gas leak service as a free way to ensure there is a leak. Prior issues were them selling, installing, and delaying replacement for a saltless water conditioning system that was wholly inadequate for the water in our area. Multiple attempts to get them to come out and test the water and they refused and ultimately replaced it with a water softener a year later. During the installation of a new HVAC system, they incorrectly removed, reinstalled, removed again, and put back a central humidifier leaving multiple patches on the ducting trunk. Not a happy customer anymore.

Christine Danielson

2 years ago

I had two HomeWorks services in one week! The plumbers were here 2 days ago (Tyler & Jeff). Today, I had Jorge out to maintain the AC. They were all great: professional, courteous, & effective at explaining what they did and their recommendations for follow up ! I would happily welcome all of them back for another service or repair.

Steve Holmes (Crash Landfall)

3 years ago

The job was done quickly and expertly. The plumber that was here knew his stuff. He presented a plan for 8$ a month that would provide significant savings on future work and walked around the house to evaluate the condition of my plumbing. The experience was good except for the cost. I thought that for the amount of time it took for the work to be done the price was way to high. You know though, I needed it done.

Seymour Gross

a year ago

Excellent response to a warranty service when boiler stopped working.
Homeworks arrived soon after requested and discovered the wiring problem that was fixed. Cooperative and pleasant and answered lots of questions to explain it all. Voluntarily labeled pipes as a service for the future. Very satisfied with the experience.

Krista Thuening

2 years ago

We wanted to get a simple plumbing project done to replace our old kitchen sink with a new one and install a garbage disposal (electrical already in place). We were quoted 1900 dollars which I thought was pretty steep to begin with but went with it because we have a new infant and didn't want to shop around for a long time introducing multiple people into our home during a pandemic. Michael came out for our estimate and measurements and also came to do the work. He told us to purchase a sink that didn't fit and was too small for the hole in the countertops. Our only choice would be to replace the countertops since he said the larger sink would be too big. Turns out the larger sink fits our cabinets. So my husband called and spoke to the manager and we were told he would hook the new sink up without a charge. Michael shows up proceeds to argue with my husband and said he wouldn't be installing the new sink without a fee. He was extremely unprofessional.Needless to say we will not be using this company for any future projects (being in a 1950s rambler we have quite a few projects in our future) Go with them if you want to pay 1900 dollars for an hour and a half of work and more of a headache than before you contacted them.

Nancy Flugaur

a month ago

Tech explained everything. Took his time and checked out all my concerns. Very professional.

Harley Johnston

10 months ago

Homeworks is easy to schedule, Luke was knowledgeable, friendly, on time and explained the procedures. We have used Homeworks several times and are very satisfied.

Brenda Evans

2 years ago

Homework’s Plumbing Heating and Air were professional and friendly when I called for an appointment. Michael Eisele replaced the sump pump in my home within two days of my initial call. He also was professional and friendly. He informed me of options & prices and had the pump replaced within 20 minutes or less. I will definitely use this company again and will gladly recommend them to family and friends.

fendl001 University of Minnesota

4 years ago

Jeff was great and very thorough. He also, out of kindness, he helped me with my front door’s storm door as I didn’t have any tools with me. He located a leak that I wasn’t aware of. He knows his stuff, and his kindness was much appreciated.

Kevin Hayford

4 years ago

Billy with Homework’s was great! Very professional and polite. Serviced the unit (AC) quickly and prepared his report. We had great conversations and shared some laughs while he wrote everything up and he was on his way! I couldn’t have asked for a better technician.

Betty Pigman

4 months ago

Josh located the leaky valve on the laundry tub. He provided options to repair or replace. I appreciated the options available and also being able to decide what was best for us. He came in, worked hard, made sure we had no more leaks and that everything was functioning as it should be. Thank you!

Ed Jaworski

5 months ago

Luke was very precessional & kind. He did a great job explaining everything step by step. His customer service was excellent.

Nikolai Langlois

a year ago

We had our tank water heater and A/C unit replaced at the same time as they were both about 20 years old. These guys were awesome, honestly. They got the A/C unit replaced the day we agreed to go with them, and the water heater replaced with a much nicer tankless one four days later, including a long weekend. I will say they weren’t cheap, but you know what? You get what you pay for. The work was done well, done right, and done quickly. Highly recommended.

Debra Kohnen

7 months ago

First time using HomeWorks Plumbing, I was very impressed. When I met with Josh, we went through the whole process and he showed me and explained all the details involved, which I liked. It was a pretty big plumbing job that needed to be done. Josh and his crew very friendly, professional and kept me informed. I would recommend HomeWorks Plumbing for there future needs.

Daniel Guerrero

a month ago

Home Works technician was ahead of schedule, candid, fast worker, knowledgeable, friendly and professional.

Tiffany Wong

a year ago

Their service is very good. Even though the original installer did not put a slot for my air filter in, the follow up appointment for hooking the heating unit to the gas line was good because the workers made sure i understood the work done, and we found out the small issue. Grant and Jordan were extremely patient and careful and cut a new whole for the filter.

Patrick Hoffman

a year ago

From start to finish Homeworks service and attention to detail was fantastic. I had Jerry come out and take a look at my AC for an annual tune-up/inspection, and as I suspected the 24 year old AC was on it's last legs. He gave me a couple of repair quotes, but with the cost of old refrigerant and the likely hood of additional failure he recommended I get a quote for replacement. Peter from Homeworks was out the next day to go over my whole house and lay out replacement options and quotes. I did get multiple quotes, and Homeworks provided what I felt was the best value proposition. Once we decided to go with them, they had us scheduled for a new AC unit and furnace within 2 business days. On install day, the installers, Charles and Chad, were prompt, on time and efficient. They worked well and cleanly which is a huge deal while working from home. They removed, and replaced both my old AC and furnace with time to spare, and then gave me a great walkthrough on how to and maintenance. Overall I couldn't be more satisfied with the results.

Terry Klante

2 months ago

Ben was one of the best in completing his service of the furnace & A/C tuneups! All was thoroughly explained what he performed as part of his service! Answered all my questions very well & was concerned that I was satisfied before he left! I would highly recommend him & your company to others!

Karen Charlson

7 months ago

Greg was knowledgeable and helpful with the cost/financing of a new boiler and made the replacement virtually painless. Quick, easy and efficient. Thanks, Greg!

Sheila R

2 months ago

I am super happy of the cleaning of my HVAC system today!! I had a few estimates in the past 2 weeks and this was the best overall of the Tech., professional, and even when he came with shoe covers to the door! I really like the text with the Tech., photo so you know who to expect at your door. Thank you HomeWorks!

Susan Yeung

a year ago

Very professional and friendly staff. Responded quickly and was able to get a technician out to fix my furnace same day on a very cold day. Andrew was punctual and put shoe covers on. He was able to quickly figure out the issue of the furnace and offered different solutions. The furnace was up and running again. Highly recommend them!

Brendan Banteh

2 years ago

This service is hands-down the best in the business. The ease with which I got our appointment scheduled and the follow-ups were just great. What absolutely stood out for my family was the professionalism of the technician. The smart toilet we had ordered was damaged during shipping and even though the technician was not going to perform the service, he spent some time explaining to my wife the intricacies of getting this appliance installed, the factors to consider when reordering, and general information on this appliance, even googling some stuff on his phone! Now get this, we were not charged for him coming out and spending time at home!! HomeWorks will get all my future business. They epitomized what it means deliver exceptional customer service.

Quality Docks

a month ago

Great experience, start to finish. Great responsiveness and even better quality! I would highly recommend.

Connie Kendall

a year ago

Adam was friendly, professional, and very willing to explain+ answer questions. Hot water heater drain + replace anode rod $430, felt it was fair for entire job by lic.plumber made more difficult by very small space to work in. Had never heard of anode rod, glad he changed it, can double life of water heater per internet info. Entire appt went well!

Mary Faye

8 months ago

Called for a quote. Micheal was impressive - on time, professional, very knowledgeable about all the details of the project of combo-boiler installation.

James Levin

2 months ago

It shouldn't cost $1,500 to replace a garbage disposal or kitchen faucet I can't even select. That's obscene.Go with literally anyone else.The service guy was pleasant enough, I guess.

Tania Sundt

3 months ago

Cole was on time, very professional and friendly! Excellent service all around.

Reed Warren

a month ago

Called and someone actually answered and started the new customer process. I was turned over to dispatch who promptly sent out a technician. The technician arrived within 2 hours. I was blown away at the level of expertise and knowledge of the technician. He did a great job in a timely manner and thoroughly explained what went wrong and what he repaired. 10 out of 10 experience.

Ian Purtle

9 months ago

I had a Homeworks' plumber come to give a quotation to replace an under-sink hot water dispenser. The bottom line of his visit was that if I bought the replacement unit, Homeworks would charge me $450/hour for a 2 hour job ... $899. I paid $89 for this estimate. NO THANKS! Had the job done for $300.

garrett braun

10 months ago

Tyler was extremely professional and walked me through his quote to run new gas lines in my house for a gas fireplace, and a gas range. Will use this company for all of my plumbing needs.

Nancy Wolf

3 years ago

I POSTED 5 STARS SO THIS WOULD GO TO THE TOP OF THE LIST AND PEOPLE WOULD BE WARNED ABOUT THIS COMPANY!!!!!!!They quoted us $1498 for 2 items to repair our boiler, which is only 10 years old and cost $9500. They were going to install these two parts on Monday. We haven't heard from them and it's Thursday. Three things concern me: they did not itemize the cost of these parts on the work order, they have not contacted us in almost a week, and the lows were in the 20's the last two nights. Should I be concerned about this company? Do they ever complete short, fairly inexpensive repairs? The positive reviews I've read lack specificity, not the negative ones, which regularly cite price gouging.UPDATE: PRICE GOUGING. In the end they added a new part to install (they said it was a $1700 part, but in my research I never saw it over $200). They gave us a final total of $3200, and reduced it by 10%. They asked my husband to make 2 separate Visa charges because 2 different men did 2 different things. Seriously??? I still have not received the itemized bill they promised to email. Also, the communication with this company was very, very bad. When the price was SHOWN to me, it was never verbalized, it looked like an additional $250, not an additional$1500. The men who did the work were nice enough and they seemed to understand how a boiler works, but they must work on commission. WE HAVE REQUESTED AN ITEMIZED BILL, BUT STILL HAVE NOT RECEIVED IT!!!

Susan Eckfeldt

a week ago

Very helpful! Really nice guy.

T Hurley

2 weeks ago

Ryan did a great job on the furnace checkup and explaining what and why service needed to be done.

Carolyn Roberts

8 months ago

I have been so impressed with everyone involved since I had the furnace replaced recently and now the air conditioner’s final installation and now ready for the summer. Communication is excellent, service was timely and professional and Jed was excellent to work with. I felt very confident in the work done. I can’t remember the name of the other service technician today but he was also professional and did a great job. I have been passing on the name of Home Works and the excellent job they do.Furnace service 11/23/22Very pleasant experience and he did a great job. Explained as he went along. Charismatic personality and easy to ask questions of.NEW WATER HEATER. 12/6/22I was very impressed with Michael with his outgoing, professional and knowledgeable personality. He was very informative and not pushy although I even knew at 20 years my water heater had outgrown its usefulness. I was happy to see him the following morning also when he introduced the installer. Overall timely and excellent service.

Naomi Martin

a month ago

Michael was great! Friendly and took the time to explain everything to me. We've worked with HomeWorks for several years and they always have great customer service!!

Jason Doughty

3 years ago

Got a bid from this company for a shower faucet and valve installation. They were very professional and thorough. They wanted $899 for the install only as I had the faucet and valve already purchased. In fairness they did call into their boss and they offered to take $80 off. The job has been estimated to be 1 1/2 - 2 hours. We have had 2 other quotes for the same job that came in at $444 and $305. We gladly paid $50 trip fee and moved on. They seem professional but expensive from my perspective.

Mike Gervenak

a year ago

Tyler was fantastic. Quick and fair quote and then immediately completed the work with good quality. Put up with me having to take calls while he was in the middle of talking to me. Extremely great customer service which is not something I can say about some other experiences I have had with competitors.

Ann Smith

a year ago

Water heater and other plumbing was checked thoroughly and I was able to get my upstairs toilet fixed at a reasonable price. Jeff was professional and courteous and I would highly recommend him.Yesterday, he came to check on the AC. He did a great job and also gave me new information about my thermostat fan that I didn't know. I have started to use the information he gave me and my townhome is much more comfortable in this summer heat.

Tatiana Bakare

a year ago

Isaiah and Josh came to replace my shower handle ! They gave me quotes and told me what was possible and what to expect took them less than 30 minutes to ! They explained what caused the issue , and steps I can take to avoid it in the future . They took the time to show me / educate me regarding my water softener and heater and other important things that I didn’t know as a first time home owner . Gave me a quote on what it will cost me to replace them !!! Oh and they were so friendly and interacted with my toddler !

Jenni Museus

6 months ago

I thought my water heater was broken and was looking to have it replaced. Josh asked a few questions then relit the pilot (which I had been doing incorrectly) and ran a few cycles on it to make sure it was continuing to work. He took the time to fully educate me on all parts and functions of the water heater and what he determined to be the cause of it going out in the first place. Although I didn’t replace it today, he sent me quotes for 4 different options and overall I’m extremely pleased with the professionalism and what to expect when I do plan to replace it in the near future. Highly recommend these guys!

Roxanne Flaten

11 months ago

Scott Norstad was great to work with. He was professional and works closely with his installers, respecting their knowledge and abilities and passing that confidence on to me as the customer. Excellent follow up that job was completed.