Best A/C Unit in Mesa AZ

911 Heating, Cooling & Plumbing was extremely fast in responding to a minor issue we had at our building. In an industry (HVAC) that I am used to being archaic and non-communicative, 911 was extremely efficient with their technology and communication. I knew when the Tech was going to arrive based on a text message that stated he was en route, and I was able to pay the invoice online minutes after the Tech completed the job. Great experience. I highly recommend.

Really happy with the technician’s work. Polite and friendly, explained everything. Couldn’t of ask BBB for nicer guys to do my AC unit.

I used parker and sons for a brand new AC installation as my old AC unit was old and cheap breaking down every 6 months. Nate came by and gave me a free estimate which I felt was a good value based off of the other estimates I received. I ended up choosing them with some really good home Depot financing options they offered. Installation was easy as they were flexible and communicative. The only thing I did not like was the point of sale at install where the installers offered a few more add ons including coil protection, AC filters and surge protectors. The reason I did not like this was I felt like these should have been offered at the estimate vs at install making it feel more like a pressure sale. Other than that everything was excellent.

I recently underwent a bathroom remodeling project, and this plumbing team played a pivotal role in its success. From shower installation to plumbing leak detection, they were involved every step of the way. Their attention to detail and commitment to delivering high-quality work truly stood out. My newly remodeled bathroom wouldn’t have been possible without their expertise...

Justin did my heater maintenance as part of my care plan today and was exceptional in his work. He took care to review the equipment and talk with me about my overall experiences with it. He was even able to solve an issue I had where my wifi device settings had to be reprogrammed into my smart thermostat when the battery would die every year. He checked out the wiring and figure out that I had a common supply from the unit that wasn't even hooked up!Dukes of Air pays attention to even the little things and I really appreciate it.

The sump pump in the basement stopped working. Contacted Mason Pro Services through their website. They got right back to me and said they could have someone out that afternoon. The technician arrived when he said he would. He took it apart and we discussed my options. We decided to replace it, so Mack went and bought a new pump and had it working the same day.

Air and Water Factor was able to replace my broken water heater within 2 hours from calling. Excellent service.
I highly recommend Air and Water Factor.

Avoid this company! We paid $16,000 for two new units. They installed smaller units than we paid for (15 seer instead of 16 seer) which we didn't find out about until SRP declined the rebate. We just had a one-year service done by another company and were told we need $4,000+ in repairs because everything was installed incorrectly. They will not respond to phone calls and they even stole all of our paperwork and warranty books. I'm currently researching what my options are legally, but don't want anyone else to fall victim to these corrupt criminals. Stay far away!

They have done a bunch of plumbing at our new home. They showed up on time, very professional, knowledgeable, customer service oriented. We have been very pleased with everything they have done. Would recommend and use their services again.

Awesome company and Jay and Damian were amazing getting my gas line ran and plumbing issues resolved.

We are purchasing a home and had them come out and inspect the HVAC. The tech was on-time, professional, and very thorough in explaining what options we had. He also provided a detailed report with estimates on the various options.

Love this place

We hired Frederick and sons to come out and do several projects at our home which we were remodeling. First, I completely agree with the other reviewer that Leonard, the father, is incredibly rude. However, Levi the son, is very pleasant and nice to work with. Our project was fairly large… We needed pipes moved, we needed a drain created for a bathtub that we converted to shower, a bath tub installed along with several other projects. I wish I could post pictures because we ended up having to have them come back because the drain they installed for the shower sat above the ground 2 inches and the drain they installed for the bath tub, was broken, dirty and banged up. Considering all the work they had done we thought these were just a small oversight and they did come back and fix them.

Fast forward to today. I had them scheduled to come out and install the plumbing for the kitchen sink, the bathroom sinks, install the dishwasher and the gas cooktop. They came out and there was an issue with the bathroom faucets. They called me and told me what the issue was and I immediately got on the phone and was trying to rectify the situation. I asked them if they could just move onto the kitchen sink, dishwasher and cooktop since we were planning on moving into the house tomorrow.

A half hour later I get a call from Leonard who advises me that he has pulled his workers from the job, that he doesn't want to deal with the hassle of the bathroom sinks and that they are gone and not coming back. I was completely shocked and told him that he did not need to do the bathroom faucets but could they please finish the rest of the work that they were there to do. He refused saying he wanted nothing to do with this job and would not be returning.

So now here we are moving into the house tomorrow, scheduled to have 25 people over to our house for Easter on Sunday and I have no cooktop, no dishwasher, and no faucets anywhere in my house. I am scrambling to find another plumber to come in and do the work that I scheduled with him over a week ago. I have never in my life seen such terrible customer service. To leave a person in a situation like this is ridiculous. I understand that the bathroom faucets wouldn't work and I told them it was fine, I would figure out another solution for the bathroom faucets but I asked them if they could please finish the rest of the work that I had hired them to do and they refused. I would never, ever recommend this company to anyone. The owner has absolutely no regard for his customers, would not hesitate to leave you in a bind and is an overall unpleasant person to deal with.

Kowality Plumbing has been very crucial in helping us get a valuable portion of our pool build completed. We have a whole house water filtration system that needed to be bypassed for the pool and landscape water supply. Kowality Plumbing had the solution and the price was extremely reasonable. They were also very responsive when I initially called with my questions and concerns about the situation.

Stephen was courteous, competent, and did a great job despite some hitches he encountered while installing a new dishwasher for us- at the end of his long day. Great job!

Austin was super polite and professional. Efficient in the service provided ( replaced my garbage disposal ). Also my animals were totally okay with his presence. 👍🏻

Came in. Did the job and left. What more can I say?