Best Water Treatment System in Kansas City MO

Very quick and professional work. The tech that performed the service was quite knowledgeable and helpful in understanding the process.

Bill Fry is fantastic. Great to work with!

One of the best customer experiences I’ve had in years!

I called KC water heater because my water heater vent into my chimney was backed up. I found out this is not a service they provide, but they spent 10 minutes on the phone with me, generously talking through different possible solutions. Because of my specific need, I was not a customer they were going to make any money off of, but they still took the time to help me understand my issue and point me in the right direction. (Based on their advice I probably saved $500+ ) If I need any hot water heater service ever, this is absolutely the company I will call!

This company was very easy to work with and communicated very well. They were also HONEST when they came out, letting me know I could repair my hot water heater rather than replace it. I choose to replace it; they were on time, courteous and very professional. Would highly recommend.

Cory and Josh provided excellent service by identifying the root cause, completing the work on time with good quality. Will use their services again should the need arise. Thank you Zoom drain.

Kenneth needs a raise, listened to my thoughts on what was wrong, what I tried, knew exactly what it was fixed ,and done 15 minutes. Can not say excellent service enough!

Jonathan was on time, very professional. The work was good and he explained things so that I could understand it. Thanks. Caleb was with him and he was very nice and professional. Thanks Guys

Roto Rooter came out and determined our main drain was backed up. He cleaned the main drain and another drain after we suggested the clog may be coming from the lowest level toilet in the house because it was clogged. After snaking two drains he finally removed the toilet the toilet as we suggested and got the clog. Upon him leaving he left both drains open without properly shutting them as they were before he came over to do the repairs. He even went as far to ask me to go get a new screw for the drain myself, he said the screw previously in the drain didn't fit now. It was in tact but he did not want to mess with it.He also left the sewer cap off and main drain lid off. I has to call the company the following day to have a different technician put that same screw back without any issues the screw he had said no longer fit which made zero sense considering it was just in there fine before the technician did the job the day prior. The new technician had to put the sewer plug back in and close off the other drain as well he had left three drains open. He clearly said the job wasn’t complete and that it should not have been left like that and that many of their technicians are new and unexperienced and that he feels as though he is babysitting. Overall 600$ later and frustrated that the job wasn’t completed properly. Be cautious using Roto Rooter for your plumbing needs.

I have had two encounters now with Roto Rooter and I am extremely impressed with them. They are prompt and professional. The technicians are friendly. Their work was top notch. I really like that you can print a coupon the same day of service and they will honor it. I will definitely be calling them for all of my future plumbing needs. I would give them more than 5 stars if I could.

Their bright blue van nearly ran me off the road today. I guess that means maybe they are speedy to their next appointment...

Quick and professional. Great service.

Geeat guys to work with. Rhwy unloaded their delivery quickly.

I just want to say Thanks for this company coming out to the rescue for my sump pump PIPE before the freezecome in! Bryan did an awesome job in fixing it, had another company out yesterday and said they COULDN'T Fix it and said you can go get this part and that part and I'm like ok, I'm NOT a plumper myself so I had to make a call to the professional.... I will never use the other company AGAIN! J.F Denney are the right ONES!