Description
Servicing Greater KC since 1987. We back all of our work with a 100% guarantee, backed by our NATE–certified technicians who won’t rest until the job is done. Trust our team to handle the problem!
SERVICES
A/C system maintenance, Install AC, A/C system repair, HVAC duct & vent cleaning, Cleaning, Ductless heating & A/C services, Heating system maintenance, HVAC system maintenance, HVAC system repair, HVAC duct & vent installation, Heating system installation, Install thermostat, Installation, A/C preventive maintenance, HVAC duct & vent repair, Heating system repair, Repair HVAC, Thermostat repair, Thermostat installation, A/C system vent cleaning, Air Conditioners Air Duct, Air Filtration Systems, Air Purifiers, Air Scrubber, Bathroom Plumbing, Carbon Monoxide Detectors, Central Air Conditioners, Commercial Air Conditioning, Commercial Heating, Commercial Plumbing, Dual Fuel Systems, Emergency Plumbing, Energy Recovery Ventilators, Gas Piping, Heating Furnaces Heat Pumps, Kitchen Plumbing, Piping Leak, Plumbing Repair, Repair Sump Pumps, Replacement Heat Pumps, Service Call, Water Lines, Water Treatment Systems, Plumbing leak detection, Faucet installation, Garbage disposal installation, Shower installation, Toilet installation, Water heater installation, Plumbing leak repair, Faucet repair, Garbage disposal repair, Outdoor plumbing system repair, Plumbing pipe repair, Sewer repair, Shower repair, Toilet repair, Water heater repair, Drain cleaning, gas line repair,
Reviews
Eddie was fantastic! Friendly, professional, reasonably priced. Very knowledgeable in his field. I would definitely use him again and recommend him to anyone!
Reliable, friendly service.
Kyle Bryant was very professional, very informative, very polite and on time. Would definitely recommend. Thanks Kyle.
If you enjoy paying almost triple the cost for repairs, Climate Control is for you. After getting quotes for a replacement air conditioner, we learned that we paid almost triple the cost for a recharge of our Freon. I called the office to inquire about the huge price difference and a manager couldn’t find the time to call me back. I am very disappointed by this company and have learned a valuable lesson. I recommend finding another company for your HVAC needs.
Linn Nunnelley
2 years ago
Vince, the service tech that came out, was very professional and was able to diagnose and fix my AC unit quickly. He also installed an Air Scrubber after informing me of the advantages of having one in his home. After 24 hours of having the Air Scrubber installed I can definitely tell a difference in the air quality (and I have pets in the home). Very happy with the decision to get this new technology installed in my home.
I have been with Climate Control for years, now. Don is one of the techs who can work on manufactured homes. He is fast, efficient & extremely knowledgeable with a manufactured homes' unique needs. I always ask for Don, because he always gets it done correctly, the first time! His customer service is just outstanding! I joined Climate Control years ago because our AC went down on a hot summer day on a Saturday, & not only did a human answer the phone, they were out to fix my system within a few hours with no overtime charge! On a Saturday! I am a very loyal customer because of Don & his excellent service! We have never been disappointed, which is a rarity in this day and age of automated everything!
David Schmidt
2 years ago
Great explanation of what is needed. Appreciate the effort to get to the issue, get with his manager and save us some money. Very nice young man, knew what he was taking about. Appreciate all his effort.
Felicia Allen
6 months ago
Ryan did an amazing job today! He was incredibly kind to my daughter who tried to follow him around and made sure I understood everything that was going on. He was very descriptive and informative which I appreciated very much. Would recommend him and his services anytime!!
The person that came was very courtesy and very efficient at doing the job. Bryant I think his name was. Thank you
Mark was an exceptionally knowledgeable, professional and polite individual!
Brent Johnston
2 years ago
They responded very fast when we realized our water heater was leaking. Drew was very knowledgeable and friendly and answered all of our questions. They got a new water heater installed less than 24 hours after I initially contacted them.
Miche was the service tech. He Explained the problem to the point. Went over every option. He is very professional, very pleasant to talk to. I would invite him back anytime.
Constance Keeling
5 months ago
Jason the technician from climate control was wonderful. He arrived on time he answered all my questions. He explained some things that I didn't know I needed to know and I really feel more knowledgeable now with his help.
Micah did a fantastic job. He Was professional, courteous, knowledgeable, and patient with my questions. Thank you very much for the great service. God bless.
linda tantillo
a year ago
Rayden was professional, friendly and knowledgeable. He diagnosed the issue quickly and fixed it quickly, too. I would highly recommend your service.
Jason was awesome walked me through the work he did and he was very professional
We have relied on these folks for many years and glad to have a public opportunity to thank them for their kindness, professionalism, responsiveness, resources, and creativity. The whole team is amazing. Julia and Larry
Justin K was excellent. Super helpful explanation and efficient yet thorough.
And Climate Control was fast to get here for the repair when the AC went out during a heat wave.
Jason was more than professional and helped me with everything I needed. Thanks!Also, was genuinely friendly and was willing to be accommodating to any time we wanted. Thanks!
Scott and Jen Hawley
9 months ago
Mark did a great job. Explained things very well. Really professional. Will use again!
Kirk Ballard was my technician. He was very professional and did an excellent job. I would use him again.
Don was amazing and he was very efficient as well as courteous. Would highly recommend him for any work.
Technition was very professional. Explained thoroughly what he would do and completed the work. Very satisfied with the service.
Becky Manchester
2 years ago
It was time to replace our old furnace and ac. Climate control installed our new York system quickly. The whole process was super easy. The technicians were on time, thorough, and professional. They were pleasant, walked me through any questions I had and once they had cleaned up, it was like they were never there.Special thank you to Micah who had serviced our old units on multiple occasions. He's always very courteous and talks us through what ever problems we were having and helped us select the new units that were right for us. Climate control is a great company and we will happily be using them for years to come.
David Ramsey
9 months ago
We have had service performed by these guys for the past year and a half. My initial contact with them was through Heather, who has handled all of our scheduling. She is so easy to work with and understanding when we have had to reschedule. We have had 3 different technicians who have performed 4 bi-annual maintenance visits, and one repair call for a capacitor. We were fortunate to have Chris M out today. Top notch guy, as they all have been. Very courteous, extremely knowledgeable in what they do, and they take the time to explain everything so I don't feel as dumb as I normally do when it comes to HVAC systems. An added bonus, our dog approves of all of them, so 2 paws up from Cooper! We highly recommend Climate Control Heating, Cooling, and Plumbing.
Micah was very nice and knowledgeable infrom us that he had his shots which he didn’t have to but he did to make us feel comfortable, because
Of Micah I will recommend from control to my family and friends
Climate control came out promptly when I called about my water heater leak. The gentleman was polite and knowledgeable about the situation. I needed the pressure valve installed and a pressure tank. My charge at the end was the problem. I am an older single female and just Furloughed due to COVID 19. I was charged $620 which I was hestatant to pay, but I did. I have done some investigating and found at the most I should have been charged was $350 to $400 and it would have taken over 4 hours of work to charge that amount. The gentleman only took about 20 minutes to do the repair. I feel being female I was taken advantage of. Now my heat pump unit needs repaired and I am to afraid to call anyone because of lack of trust in the system. Your company needs to to the right thing. Beth Asher
Charged us $200 for pushing a button. No repair, just pushing a button. Service man said we requested he did not come back out (which is not true).I did call and setup *another* appointment. No one showed up!!! When I called to request another tech, Don said I didn't want him back at my house, but I did not say that. Which led me to believe he did not want to come back.
Kimberly Dunn
7 months ago
Zach and Shawn were absolutely awesome!! They were kind, professional, came early (which we loved!), and so polite. We appreciate all their expertise and great knowledge. They worked so well together, answered all my questions and were done in no time! What an awesome team and such great guys! Cudos to you both we will recommend you and Climate Control to everyone we know!!
Johnnie Vollrath
7 months ago
was due for maintenance, found out needed a new system. Nate Deuelwas person who came. Very nice. loved our Dog. She loves people. He worked with me for a new system and got all the discounts he could because we have been with
climate from when the old unit was bought. He was the greatest in my book.
Dawn Cierpiot
2 years ago
Thanks to Kyle, I am now resting more comfortably in my home. Kyle was professional yet easy to talk to and ask questions. He even helped corral my puppy who ran off from me. Knowledge and great customer service not only from Kyle, but from the ladies who took my calls.If you are looking for top notch products and service, this is your company. Call them.
Took awhile, but they redeemed themselves by redoing my duct cleaning! The guys that came were so young (still in high school), but still do knowledgeable & got it done right this time! 👍👍 Only one of them accidently put most of my vents on upside down, lol, so I have to fix them still. No biggie! 🙂
Wendy Dunning
7 years ago
I highly recommend Climate Control!Ask for Lance. He explains everything that he is doing and if there is an issue he makes sure that you are aware and gives you multiple options to choose from. Very professional would recommend the company and Lance to anyone out there looking for the best HVAC tech that is honest and knows what he is doing!!
Nice guy! went right to the problem and solved it up and running in no time thanks!
Did a great job. Got there in the morning and took the time to make it nice. I had a 20 year old water heater that ended up with a slow leek. DIY pipe ran. So it needed to be all redone. Cost a little more then I expected but got more then I expected as well. I’ll be getting the rest of my stuff done by then as time goes on. Furnace/ac and such.
Katherine Zakeri
a week ago
Very impressed & highly recommend!!
Mark was great. Educated me, explained what he was doing, very professional & personable. Thank you.
Daphne Miller
6 months ago
Received quick weekend service when furnace went out. Technician was able to give us heat until a new unit could be installed the next day. Technician was friendly and knowledgeable, thanks for great service.
Don is our man! When it's 5 degrees out and your heater isn't working, call Climate Control. They work around the clock and are super transparent about whats going on. We've had the pleasure of working with the most passionate employee (of any business) we've met, Don.The details matter - Even though at a glance everything may look OK, Don digs in deep to find underlying issues and knows how to fix them. We even had a weird setting buried in the bottom of the menus in our Nest Thermostat and Don was on the phone with Nest to figure it out and to make sure we could get heat going in our home. Climate Control and Don are the best.As a side note - Be sure to chat with him while he's with you, you're learn a bit about life and your HVAC at the same time. Good people.
Mandi Parsons
6 years ago
Great company! A+ service. Everyone there works hard to ensure customers are comfortable in a timely manner. Highly recommend.
Tanner was very well trained professional, and was willing to patiently explain all his tests, and what they found.
jose velarde
8 months ago
Brently is a super knowledgeable tech thanks for the 5* service!
Debora Holst
2 months ago
Jason did a great job and Climate Control is the best company in the business!
I spent two winters with intermittent furnace problems that another heating and cooling company could not fix. I called Climate Control Heating & Cooling, they sent a technician out (Austin, no longer there) and he found a loose wire that was not making a consistent connection. Although Austin is no longer there, I have been very happy with the technicians that followed him. They all seem very knowledgeable and honest.
arianna christian
2 years ago
Our technician was phenomenal, our AC went out on the hottest day of the year, he was able to get here in a timely manner and fix it quickly! We were so impressed we signed up for the maintenance plan, thank you for everything!
Pamela Evans
2 months ago
Kyle was very thorough and helpful.
Andrew T Mackey
7 years ago
Climate Control installed a Humidifier...backwards. Then they fixed it. Then it broke....so I thought. They came back out free of charge and showed me how it worked. I changed my rating on here from a negative to a positive. I respect companies that are concerned for their reputation and do service calls for FREE (not that it will always be thay way) to make sure you are satisfied.THANKS GUYS.
Keith Van Voorst
a year ago
The crew was professional and friendly. Explained everything well and made sure all our needs were met.
Had small problem with air conditioner they had installed 2 years ago. Came out and took care of it promptly, was courteous and efficient.
Avoid them! Go somewhere else!Severely poor service from main office. Our new water heater had issues for several months, after a work around, the water heater is still left in the work around state. Discussions with three different people at the office go unanswered, no call backs. Discussions with Mark (install manager) are pointless, and he knows about the work around! When we ask them to fix the work around as part of our spring Furnace tune-up... no call back.Horrible Customer Service!!!!
Thanks to the Climate Control Team!! When my 10 year+ York furnace couldn’t be fixed they helped me get a warranty furnace replacement for a small installation charge. Not many company’s would do that !! Highly Recommend
this company.
Michelle Culpepper
5 years ago
Michael from Climate Control was very professional and took the time to check and clean my AC unit to make sure it runs efficiently.
If you are one of the unfortunate customers that bought from Ideal Air which was purchased by Climate Control, I feel bad for you. I recommended Ideal Air to several friends, all seem to have the same issues. I had an extended warranty on my new furnace and AC unit. I have had two issues that needed addressed, and always have to fight with Climate Control to get them resolved under the warranty agreement. I will not be recommending them going forward, and once my maintain each agreement is up, will be switching vendors.
Brently came out and did a great job! Couldn’t recommend him more!
Nicole Harlan
2 years ago
Travis was arrived at the beginning of the time window. The dispatcher called ahead as well as Travis to let me know his ETA. Very nice technician and polite. Kept me informed the entire time. Much appreciated.
Harlan Hassen
4 years ago
Paul was awesome, he took care of our office on one of the coldest days so far this year!! Doctor, staff, and patients are very grateful!! We will request Paul as our service tech again, Keep up the good work Paul!!
Elizabeth Storm
2 years ago
We had a plumbing leak - Keith Hurd came out for the repair was exceptional. He was very knowledgeable and took time to explain everything. Excellent service!
Wayne Foster
2 months ago
Kyle did a great job troubleshooting and repairing my A/C unit.
Forrest Stanley
2 years ago
Micah was a great help and professional with a sudden AC issue. He helped with repairs and also coordinated getting a quote on buying a new system.
Patrick Bergen
9 months ago
Justin K is a great tech to work with. Always appreciate his service.
Technician Bryant very courteous, gave me maintenance tips. Explained all services in detail and options for services for my budget. Definitely will use company again. In future will buy new unit from them
Climate Control techs are always professional and courteous on their visits. I feel that they do a great job of keeping me informed of any potential issues that may come up down the road and then also provide a plan of attack to prevent any issues.
Sondra Atherly
6 years ago
Wade ripped off a client of mine. Said he needed $300 for a part, made two holes in her ceiling and never returned. Taking advantage of sweet elderly women is evil.
Matt Listhartke
6 months ago
Ryan was excellent to work with and very professional. He showed me exactly what he was doing and what I can do as a home owner to help maintain my system for longevity. What a great company and always there for my family’s needs.
LaTonya McConnell
5 months ago
Allina was great to work with!!
We have used Climate Control to replace both our Furnace & A/C units. Everyone employee that we encounter is friendly, informative, & professional. We highly recommend this company for reasonable cost & excellent service.
Barbara Vanness
7 months ago
Mark was here tor my semiannual HVAC maintenance which he performed professionally and thoroughly. In addition he took the time to teach me a few things about my HVAC system and offer some thoughtful suggestions that were greatly appreciated.
The technician arrived on time and the appointment was verified in advance. Office staff was pleasant when booking the appointment. The technician was able to diagnose the problem quickly and James was equally as efficient. Will be using CC for future work.
Mark Kilpatrick did an outstanding job and very quick and efficient. He seemed to be very knowledgeable.
bonnie rhodes
2 years ago
Troy was great to work with! I will highly recommend him to everyone!
Tiffeny Douglas
8 months ago
Matt was very professional and kind, he kept me informed on the services he was providing and made recommendations on his assessments. I will likely follow through with all of them because he was knowledgeable and trustworthy.
Neil Kanning
4 months ago
Ryan was here quickly. He was very thorough polite and friendly. Would recommend climate control for HVAC problem diagnosis.
Chris “Tehxshizzit91”
a year ago
Brayden was awesome. Nice and knowledgeable about our system. He even took the time to explain what the problem is and how he was going to fix it. These will be my future HVAC company from now on. A++
corkyromano87
2 years ago
They were very prompt about returning my calls. The first repairman did a great job cleaning our unit but didn't quite fix the problem. I called the office to have someone come out again and they forgot to put me back on the list so it took a couple days and another call for them to come out. That is my only compliant. The second repairman was able to get the problem identified and solved.
Michelle Clark
2 years ago
Donny D called to confirm I was home and arrived on time. I can't say enough good things about the experience. Donny was very courteous and wore shoe covers inside the house and also wore a mask. He did a very thorough inspection of our system and explained all of the technical results of his findings in a way that was easy to understand. He took before/after pictures of his work. I was amazed at the before/after pictures that Donny took. He really spent a lot of time and did a thorough inspection/cleaning. If/when our system acts up, I know who we will be calling for service or replacement.
Troy was great .Very knowedgeable friendly.Fast service.Wish l had call them first Thank you.Highly recommend climate control
I had a leaking kitchen sink drain and tried repairing it with ABS cement and Water Weld, to no avail. I called Climate Control late on a Tuesday afternoon and Keith arrived Wednesday morning, much sooner than I expected. The leak was in a tight spot: right next to the copper water supply lines, a gas line, two CAT6 cables, and all located over the central trunk of the HVAC ductwork. Not easy to access at all! After surveying the situation, Keith determined the best approach to take and set to work. The job was done and tested in two hours. He cleaned up the work areas and was very courteous. And the work comes with a one-year warranty. Definitely recommended.
Gini Stratton
a month ago
Ryan did an awesome job explaining the problem and what needed to be done to fix the problem. Disappointed that our 14 mo old York AC unit needed a repair. I loved how they laid down a red carpet/ mat at the front door.
Emily Schmar
2 months ago
I really enjoyed talking to and working with Nate from Climate Control. He was knowledge and kind. I look forward to using them again!
Prakash Patel
4 years ago
This is a great company to work with. They took care of my 120000 btu heat furnace in a blink. I did some research on the unit they put in to see their knowledge. They put Amana unit in . This unit is very economical for the pricing. They didnt jack up my pricing either. It comes with 10 years of full coverage and life time warranty on the heat exchanger. Thank you all the girls that took care of me at the office as well.
Maureen Rogers
2 weeks ago
The technician came on time, was knowledgeable anout my issue, fixed the problem and charged a fair price. All I could ever want!
Mark Messer
11 months ago
New Review.Called the day a Burning Smell coming from ducts when Recirculation Fan was running. Victor arrived within 2 hours. Fan motor was bad. Likely bearing going bad. New motor ordered. Mark and Victor came out next day with new motor. Replaced motor and did a COMPLETE Check of the A/C System. Mark and Victor were Very Informative during their time here. They answered all my questions easily. Thank You Mark and Victor.Minus the couple of hiccups at the beginning, our system has been good. Our first tech we had moved on and after a couple in between, we have Donnie now. AWESOME Tech. If you do need Service/Tune-up, ask for Donnie. I feel he is worth the wait.
Adaline Evans
2 months ago
Jason came out to flush our hot water heater which ended up needing to be replaced. He was extremely professional and answered all of our questions satisfactorily. Any interaction with climate control heating, cooling, and plumbing is always a good experience for us.
Jane Backenstoss
9 months ago
Mark was great! He was very thorough, professional and knowledgeable. He took the time to help understand my HVAC system and he even changed a light bulb for me. I will definitely ask for him for the next tuneup
Chris did a thorough check of my A/C system inside and out. He explained all of the readings compared to recommended specs. He cleaned the outside unit after completing the internal maintenence. It looks brand new! Very friendly service. Thanks so much.
kerry broyles
3 months ago
Julian was thorough and gave great customer service
A/C went out and called to have them come check out the problem. The A/C was dirty and needed to be cleaned. There was a small part that needed to be replaced which was done, plus he suggested that I needed a new condenser ($3K part) and he couldn't guarantee how long the current one would last. Feeling the pressure of the sales tactic, I said no and paid for their annual maintenance plan (which I regret) and small part that was replaced. Total bill was $480. Hoping for a refund on the annual maintenance plan. Don't think I'll be using this company in the future.I used this company several years ago at a different house and they tried to sell me a condenser then too....Update: canceled the maintenance plan and will get a refund, but found out the capacitor that he replaced is only $15...Total bill was $240+.I WILL NOT BE USING THIS COMPANY IN THE FUTURE!!!!
Cleaned the entire ductwork and a timely manner and minimal home disruption
On time, professional and very courteous. Did an excellent job. Went through everything with me as they were doing it. Shawn was excellent
Very professional, efficient and friendly. Kept us informed of each step of the process and made it as painless as possible for us. Thank you!
Tanner serviced my heating and AC today and as usual did a superb job. Arrived when he said he would, completed the complete review and cleaned up after. He is awesome...thanks Tanner
Gloria Copenhaver
2 years ago
Outstanding service, as always!!! Love my Climate Control!! Ed was my technician and he hit it out of the ballpark! All your techs that I have seen, have been fab, but Ed is a shining star, for sure! Thank you!!
Awesome experience. Super nice tech, did an good job and was kind and professional.
I have been a customer of Climate Control for several years and have always been satisfied with the work done. Don Chaney is my serviceman and he always takes care of my furnace/heat pump. My A/C went out last night and when I left a message Paul called me back almost immediately. In 2 hours Don was replacing the bad part. He also talked to me about the Air Scrubber Plus because he knows I take care of my son who has several health problems and we have pets. The system seemed to be exactly what I needed to help our air quality. Don takes care of things so I don't have to be concerned. It is such a relief to have someone so honest, who takes the time to explain everything he has done. Thank you Don for everything you have done for me and will do in the future. Thank you Climate Control for being there and for having such a wonderful representative.
Amy The Nightingale
2 years ago
Repair man was very nice, fast, and professional. He fixed our ac in under two hours and was able to come a day early.
Matthew Clutter
6 months ago
Climate Control and Technician Brently Palmer provided great service fixing my furnace and only charging me a maintenance fee. Great company, with great service!
Billie Carpenter
a month ago
Nate was very informative and professional checking our Air conditioner and Furnace. worked with us and explained everything to us.
Jane Metzger
6 months ago
Justin was an amazing repairman. He dug deep into the problem to get it solved. Professional, courteous and friendly.
Patrick Murray
2 years ago
Don does is friendly, knowledgeable, and does a great job maintaining our system. He has maintained our system for several years.
I found their service to be extremely fair. They were very responsive to our need. The technician they sent over, Jason was absolute nails, knowledgeable, very friendly.Would I recommend this company, absolutely.
Clay Threlkeld
10 months ago
A capacitor went out on my AC unit and they got right here to fix it within a few hours. On top of that the tech Jason R checked everything on both the AC and furnace to let me know what was not looking so good and what looked in good shape. He even went over options in case I needed to replace a unit. Great service and very professional. I would recommend Climate Control and especially Jason.
Mark did a fine job on my system.
Joanne Langley
a year ago
Ed was great! Put up with barking little dog. Very efficient, replaced UV bulb and checked outside AC unit. Great job.
Angela Higgins
10 years ago
Finding myself at home recovering from a medical event in Feb, I decided to get things done around the house. One on the list was an HVAC service, since I knew we had missed the annual servicing in ’12. I could not find the file for our regular HVAC people. After checking on the internet, I decided upon Climate Control Heating and Cooling, in Liberty, Mo. I set the service appointment and the technician came out and did a regular tune-up on the system. Upon leaving, Travis advised me that because he had cleaned the blower and that it had been very dirty, it would be making an extra loud sound because the blower would be pulling harder now that it no longer had dirt. However, he said, after a few days it will settle down. I’m not knowledgeable about motors and such so I thought nothing of it. Boy WAS it LOUD. It sounded like a jet engine. After a week of this and other problems, I called Gene at Climate Control and told him that the sound of the blower was still very loud, the thermostat had been behaving quite erratically since the tune-up and that the whole system was cycling very awkwardly. I was concerned because none of these issues, nor any others, had been in the system prior to the tune-up. Gene assured me that he would send someone right out. The second technician, Justin, came out and said that he and the first technician, Travis, had spoken about the blower and that Travis could take care of it. He spent some time with our HVAC system and then came upstairs to tell me that the blower was just about shot and that we need to replace it either now or sometime really soon as it was just about shot. Travis gave me quotes of about $800 to replace the blower.The system continued to work erratically and with problems, which I thought highly suspicious considering there had been no problems prior to the tune-up. After further searching, I finally found the name of the trusted HVAC people that we had used before and decided that I really needed a second opinion about the NEW problems having arisen in our system. To negate any comments that Climate Control of Liberty might counter with ( i.e.that’s just a competitor bad-mouthing us), I also called a friend of mine who is an HVAC construction engineer to FIRST give his opinion. He came and looked at the system and determined that the blower was just fine. The fine folks at Arctic Air had arrived while my friend was still here. My HVAC engineer friend and Arctic Air tech discussed that the blower was operating very well. Arctic Air tech took the front panel off and immediately saw what the problem was: in the basic hook-ups, our system had been re-hooked into something other than the Heat Speed Relay causing the blower to not cycle as it should.So, two technicians from Climate Control of Liberty, came out and our system was reset in a very basic way, so that the blower would appear as if it were malfunctioning and needed replacing.
They came the same day that we called, and were very knowledgeable about how to prevent our issue in the future.
Justin was patient and answered all my questions.
Patricia Evans
4 months ago
Great service! Technicians are very knowledgeable and professional.
Charles Webster
2 years ago
The service tech Kyle was quick and efficient. He answered all my questions and did a great job! Thanks Kyle!
Outstanding service during the prepaid check of our HVAC system, The technician contacted us via telephone prior to his visit to inform us who he was, verify what he was assigned to do, and provided an estimate of when he would be arriving. He arrived as expected in a vehicle clearly marked as Climate Control's. Upon greeting him at the door, he outlined what he would be doing and donned shoe covers to ensure he did not track any dirt for outside into the house; he repeated this procedure whenever he came back into the house after being outside. He inquired if we had any concerns about the operation of the system or if we had noted anything unusual. We had no concerns. He informed us in advance on what he was going to perform maintenance and provided a verbal assessment of his findings upon completion. We appreciated his thoroughness and assessments. He was very cordial throughout his service call and I felt he did a great job and communicated well. In my opinion, he is an excellent field technician & representative of Climate Control.
Brittany Johnston
7 months ago
I will always recommend Climate Control to anyone who asks! Best work and customer service around. They found the leak and addressed it immediately. The next day my furnace went out. (My luck) I called and that day someone was out and working on it. Cannot recommend a better company than Climate Control.Shout out to Jason and Jon!!!!
thestellainprogress
5 years ago
These guys are amazing! I had two other companies come out before Climate Control Heating & Cooling who seemed shady and like they just wanted to up-charge me for parts I didn't need. Climate Control Heating & Cooling were professional, fast, and had GREAT customer service. Tony installed it quickly and the new unit worked like a charm. I would highly recommend this company. Not only do they give you a good deal but they treat you like family.
Mickey Kropp
2 months ago
Climate control has been servicing my geothermal for many years. The technician(s) spent time explaining and showing me everything we were looking at to make sure I was comfortable knowing how my system worked and why I was being charged for the services they were providing. Professional, friendly and accommodating. I'd recommend climate control to others as well.
Brandon Mueller
5 months ago
Justin came to look at my furnace and was very helpful and informative.
Dispatcher Marlene sent Technician Fabian to our home on a Saturday when we awoke to no hot water. Even after the universal part didn't work, Fabian left and purchased the correct one and we had hot water that night.
Edit: The issues with the repair and servicing that I experienced have been resolved to my satisfaction. I have updated the rating, and this review to reflect this resolution.Originally purchased my AC unit in 2013 from Ideal Air Heating & Cooling which recently merged with Climate Control. In a mere 7 years, the evaporator coil needed to be replaced because it was leaking. Parts were covered under warranty, but labor was very high.Installer for the new coil forgot to install a part (a piston according to the tech who diagnosed the issue) and a month after the new coil was installed we again, had no AC. I have no issues with the individual installers, even the guy who made the mistake. I have issues with the way the company treats its customers.The company refuses to carry an inventory of parts, so it will take up to 5 days (in 90+ weather) to receive a new part. Company will not provide any type of emergency cooling (window unit etc). Company will not expedite the parts shipment by having someone go pickup the part same day. Company will not offer any compensation at all for the screw-up by their installer.So now I'm stuck without AC for up to 5 days because their installer screwed up a repair.---Update: After working with the company, they agreed to have the original technician pick up the part and make a trip the same day out to my house to resolve the issue. Net result, I have working AC again, and I didn't have to wait 5 days. To compensate me for the days without AC (due to an installation mistake) they also offered a partial refund of the fee I paid for the service.I'd like to thank the company for making things right. I would advise that in the future, you give your support line more authority to resolve things rather than waiting for things to escalate.
I spoke with Mindy in the office. She was so kind and helpful and got my maintenance plan SRT up right away
Brently did an awesome job and explained everything really well as to what was going on!
Michael Kilbury
2 years ago
Scott showed up to our home very promptly after I was given the heads up that he was on his way. He was professional, personable, and great company to speak to while he was here, working quick and efficient. He went above and beyond for me in looking for a cover for our AC Unit. Would highly recommend this company AND hope to encounter Scott on another maintenance appointment.
Kyle was a great young man to meet.
Very professional and loved my fur babies
Give this young man a $$$$ bonus
Rikki Kreamer
8 months ago
I was very happy with the service I received. Mark the technician answered all of my questions and offered suggestions that I had not even thought of. He was extremely helpful.
Reliable, Flexible, and inexpensive, the many things I look for when inviting a professional of any kind into my home. The office staff is always pleasant, & the technicians are very knowledgeable! Climate Control goes above & beyond, exceeding expectations. I recommend Climate Control to everyone I know.
Jennifer Everett
2 years ago
Zach was awesome! Very friendly and professional. Found the problem and got us some A/C after a 91 degree day in the house! Definitely will refer others!
Tori Friedrich
4 years ago
Fast, friendly, and reasonable service. My technician diagnosed the issue quickly, gave me several options, then fixed my AC within an hour.
The tech did amazing. He kept me informed with what he was doing. Matt King did fabulous keeping our ac going. He also let me know what I can do to improve the life of my ac and furnace. Kudos to Matt King!! Thank you Matt!!!
John Stratton
2 years ago
Service was prompt and great! The technician did a great job explaining all the repair work that needed to be done with the AC unit.
jack Becker
10 months ago
Brayden was very professional and did a great job. He explained everything as he went and was very personable.
I met with my technician Isaiah Wilton. He was on time very friendly and took the customer at heart. I highly recommend this company and definitely Isaiah the technician. I appreciate the honesty and the caring Isaiah gave helping me out. Having a small child and no air at the beginning of summer is not something any parent looks forward to. He really saved the day in a time of need. We both thank you and even the cat for fixing our air conditioning unit. I see How Isaiah was the employee of the month. Not too many people like him these days. Thank you
We had a great experience working with Micah and Climate Control. Even in this extremely hot weather, he was able to get out to our house in a short time frame. He diagnosed and corrected our issues in short order.
From my first contract with Kyle H. who assisted my folks with their A/C, to calling and speaking to the representative on the phone and then working with Jason for issues with my A/C have been pleasant, friendly, professional, fair and stress free. It is a pleasure to work with a company whose priority is taking care of their customers honestly.
UPDATE: The General Manager of the company reached out to me the same day I posted the below review and was able to answer my questions. We also came to a mutually agreeable resolution. I should also add that my experience with the technician himself (Don) was great, he did a great job and was able to diagnose and resolve the issue quickly.______________________________________________________________________I was charged $840 for a fan motor replacement on my AC unit. When I called and asked for an itemized receipt to show the cost of parts and labor, I was told that the company charges a flat rate for the job, and could not provide that information. After looking up the part online via the part and model number I learned that the part cost $269.00. After speaking with the customer service manager about why I was charged $571.00 in labor for a job that took 40 minutes, I was told because you agreed to it.
Joseph McLain
3 weeks ago
Well trained techs nice equipment pleasant folks arrive on time
Very fast,efficient,helpful and friendly
Brynn Donaldson
6 years ago
Heating and cooling went out last fall, called climate control. Had someone out rather quick which was impressive. Ended up getting new furnace, ac unit, and 3 mini units for our upstairs, almost 20 grand later everything is working perfect. Fast forward less than a year and 2 of our mini ac units don't work for nothing. Called in early June to get it fixed. Took two days to get someone here, he shows up claims to have fixed the problem. Here we sit a week later ac units don't work again, called them Friday and said they'd have someone out Saturday to fix it, well here it is Monday and no one is here yet. Called me while I'm sleeping and me having explained last time, I work over nights, so they have to show up on my day off. So now I'm sitting here not being able to sleep cause I am waiting on cc to show up. Will never recommend you all to anyone again. Oh yeah and if you call yo have them fix what they didn't fix right the first time, they charge you 80 dollars.
Contacted them early in the morning about a problem with my AC. They had someone to me before lunch. He quickly identified the problem and fixed it. Price seemed normal for AC work and the service was excellent! I am happy with this company and would use them again.
Julian (J.D.)
3 months ago
Jason, with Climate Control, was very kind, sociable, thorough, and informative. Jason was able to provide me in-depth details on my Indoor and Outdoor units. We also went over the indoor air quality, the condition of our water heater, along with recommendations and details of a possible safety concern which we will be addressing. We had a very positive experience and I highly recommend Climate Control, if you run into any issues with your A/C, heating, or you're just looking for seasonal maintenance. Thank you Jason!
Had a great experience with Troy and one of the HVAC technicians at Climate Control KC. They were able to troubleshoot an issue with our HVAC zoning that had prevented any air from getting to our 2nd floor. They identified the problem and got it fixed in about an hour for a very nominal fee. We'd been fighting this issue for a while now and had struck out with a few other places we'd called. So glad they were able to get our system running properly.
Jason was polite, thorough, knowledgeable and professional. He answered all our questions and gave good recommendations. We have been with Climate Control for over 15 years and always appreciate the timely and reliable service we receive.
Steven Houghton
9 months ago
Called due to hvac issue. Came within 24 hours, Jason came at scheduled time and informed me of my unit and solved the issues. Great service, will use again!
coolhotbro4u
6 months ago
Kyle was great at explaining the details about our heating unit. He took pictures to and explained what he found in them.
Kyle Bryant he is a great technician, knowledgeable, explain in detail his service. I’ll be more than happy to have him back! Big thanks Climate Control KC!
Andrea Detrick
3 years ago
We are so thankful! VERY RESPONSIVE and communication is excellent. We have had Don everytime we have needed something (usually a last minute need because nothing breaks Monday through Friday 9-5) and Don has been our person everytime and has showen up when he said he would (he was on call thankfully) at 7:45 pm on a Saturday night so we did not have a hot night in the house (our AC needed help). He also showed up in the freezing cold and made sure we were taken care of! He is kind and knowledgeable! So thankful for a wonderful reliable company and a company that keeps wonderful employees. THANK YOU DON for saving the day once again!
Marla Largent
5 years ago
Very happy with our experience with Climate control. Called Friday for a tune up/possible repair on our air-conditioner. They were here first thing Monday.Our technician was Ben. Ben was very professional , friendly and didn’t mind we had a large dog. He was very thorough cleaning our unit which took a long time to clean because cotton wood fluff was caked to the unit.He filled me in as he went along and let me know how our 15 year old unit was doing. I’m afraid it will be time to up grade in our near future but I now trust Climate Control to be our techs. Thank you Ben
Allyson Daniels
4 years ago
Micah was incredibly helpful and efficient when servicing our furnace and getting our humidifier up and running after years of disuse. He also was able to quickly address our issues with the humidifier and answer all of our questions!
Micah has been servicing our heat pump for years. He is the kindest and most professional service tech I have ever had in my house. He is extremely detailed looking at every part - inside, outside and within each piece. Micah is great at keeping me in the know about what he is finding and any corrections needed. Climate Control's annual maintenance service program is second-to-none. Response time, technical skills and customer service have kept us customers for 15+ years.
Save your wallet. Call someone else. Ouch! Definitely a RIP OFF! They did about an hours worth of work to take out a toilet to unclog it. Almost $700! Even after a discount. That's almost $700 per hour! OUCH. I know LAWYERS that don't charge that much. Damn! They may offer a deal to snake a drain, but hold on to your wallet for any other repair, or if they have to remove something. Not a great value at all. They did fix the problem, and they were courteous but the price🤬🤬 I'll call around next time. Anyone that charges that much per hour should get no stars. Save your wallet. Call someone else.
Chris Holtman
6 months ago
Signed up for a furnace maintenance promo, had an excellent experience with the technician Kyle B. and even ended up purchasing the year maintenance plan given that it was reasonably priced and seemed cost effective for regular maintenance. Kyle was very knowledgeable and friendly. He wasn’t pushy about sale of any new products or services, but was great about outlining the pros of the available options.
Ryan was very polite, knowledgeable and professional.
Ed was super knowledgeable, explaining in simple language, what was working well with my furnace. He explained what he was doing in a detailed manner. We had a great experience.
Harlene Hooper
a week ago
Mark was prompt, informative and very helpful.
Troy was a Climate Control Comfort Specialist for the company mentioned. He was punctual, and arrived on schedule. Troy was respectful and an expert in my opinion how he pursued every avenue available to him to assure that I would get the best deal he could offer and he conversed with his company and got me a great deal on central air unit and furnace. I was so impressed with his candor and tenacity. I am just really proud that Climate Control has such and astute employee as Troy. I was given excellent service. I look forward to my renewed customer relationship with this company. I recommend this company with great respect. They will beat any other competition. Thank you Climate Control.
x Badxreligion (Sdub85)
4 years ago
The staff is friendly, knowledgeable, and on time. However being quoted $250 to replace a AC run capacitor that was still functioning mind you ($17-$20 part on amazon 3-4 minutes of work) felt insulting.
Anthony Pizzulo
7 months ago
Jon D. came out to my house and was professional and very thorough. Explained in detail every aspect of what he found and what short term and long term affects they could cause. I was very pleased with the service that climate control and Jon provided.
Great experience! Mark was knowledgeable about ductless minisplit systems, respectful, and thorough - I really appreciated the attention to detail and learning more about our system. Climate Control continues to be our first choice!
A/C making rattling noise. Called climate control at 0800. Heather was able to get me on the schedule for the same day. Technician Chris arrived before 1000 and diagnosed the issue. He was very courteous and informative! Thank you!!
Joel Flachsbarth
4 months ago
Brently inspected my HVAC system and provided detailed feedback. He was quick and professional. Also installed a hard start kit on my AC. Awesome work!
Micah did a nice job, was on time, respectful and seems to know a lot about AC. I'd certainly recommend!
Elizabeth Hill
2 months ago
Prompt service. Explained problems and plans well. Pleasant and direct demeanor. I appreciated Kyle’s service.
Christopher Weikel
4 years ago
I have been waiting for over a week now on a new blower motor. They have come out with wrong motor, electronic board that was not bad. Still no motor after 8 days. They won't call, I have to keep calling them. I have already paid for service also...
Technician Micah was friendly and professional. Explained why he was here and he also explained what work was performed on boiler and radiators.
Jeff Dalrymple
2 years ago
We used Ideal Air before they retired and the switch to Climate Control has been flawless!Kaleb just left the house and I wanted to praise this young man. Extremely knowledgeable, respectful and polite. I was very impressed with how well he spoke and the manner in which he carried himself.I’ve been impressed every time CC has sent someone to the house and every time I’ve spoken on the phone to someone.
I’ve left a review before about how great the heating and air guys are. But I just had to have my hot water heater replaced. Keith was so nice and he had it out and replaced so quickly. You can’t hope for more. I’ll never use any other HVAC/plumber.
Anthony Barber
3 weeks ago
Got a great estimate on a new HVAC system.
Michael Swoyer
2 years ago
Seriously, I would make this 4.75 stars as a review, because there has been a little bit of a communication issue when the company is supposed to be on their way to see me. They didn’t call me about three weeks ago when they had to reschedule my routine maintenance, and the tech didn’t call me before it came out this time. Other than that, they are very professional and know their work. I think this might just be a glitch due to this being a very busy season.
Natalie Cornell
4 months ago
Had my furnace spring check up yesterday. Nate was the tech that came out and he was great. I found this company on a whim almost 2 years ago when we had AC issues and every experience has been so stress free. Nate was very thorough in his explanation of what he was there to do and what he found/recommended for extending the life of our furnace. He was really good at having a discussion of our options based on our goals as homeowners, rather than pressuring us into something like other companies do. Definitely recommend working with this company and Nate.
Michael Strain
9 months ago
Jason came right out and quickly diagnosed the issue. He worked with me on my options and gave perfessional recommendations which helped me decide what to do. This Company is a 10 stars in my book.
NURKOBIL URMANOV
6 months ago
Jason is just amazing, always on time and always happy to give recommendation. Never had problem with his services
Chris&Gayle Domsch
2 years ago
While we had some initial difficulty with scheduling and clarification of what was covered, after a few phone calls our unit was repaired and the warranty was honored. Thank you, Climate Control.
Susan McCormack
a year ago
Don’s quality of work deserves 5 Stars+. He is very professional, thorough, and knows the business. Excellent technician!
Kyle the technician was very professional and explained everything that he was doing he did a great job!
DON Funderburk
5 days ago
Ryan was very thorough and detailed. He explained every step and was super professional!!!
Don Cheney was incredibly knowledgeable, friendly and helped us resolve our issue cheaply while providing the best long term care for our home
Steven Herzig
2 months ago
Kyle was FANTASTIC. He went above and beyond to find the best solution for our ac issues. He worked some magic to have a new unit installed the next day. Super kind, thorough & friendly. Made our special needs son feel included as well. We greatly appreciate Kyle and are so glad that he will continue to be our technician going forward!
Barb Beckett
8 months ago
Justin is always so friendly, helpful with giving clear explanations, polite, genuinely cares & always looks for best deals if something needed. Best tech around!!
Quick, efficient, friendly! Travis and Tony did an excellent job, and the office handling the paperwork made filing the claim very easy. Would definitely recommend them to anyone needing service. Keep up the good work!
Micah was very thorough and patient. He’s a family guy, loves his job, and knows what he’s talking about.
Micah Dickerson
a year ago
Tech was on time very courteous and
informed me of all findings. Braden had no problems with me watching and asking
occasional questions. Very thorough and professional in his work .
Great Quality and on time. Exceeded all expectations!
Tom Gorenc for Missouri
3 months ago
Very concerned about my system! Did a great job. Super personality!
Thank you
Climate Control sent over service technician Nate D. and I can say I have not had someone as knowledgeable and friendly work on anything for me on recent memory. We actually missed Nates call and he still came back to help us the same day and at every turn he had a smile on his face and an answer on hand. We will now be using Climate Controls for all of our heating and cooling needs!
Jacob Becker
4 months ago
Update 04/11/23 - Had a new furnace and AC installed in our new house back in December. Turned on the AC for the first time yesterday, and it started making a noise I'd never heard before. Brayden was able to quickly isolate the source and eliminate it, as well as answering all my questions.Original: You never want something to go wrong with your heating or AC, but it's inevitably going to happen. When it does, these are the people I call. When my furnace gave up the ghost a couple winters ago, they had a new one up and running for me within a couple hours. The techs I've dealt with in person have always been professional and courteous, and just all-around good people. The dispatchers, whom I've only dealt with via phone, have always been polite and efficient. And, they do it all at reasonable prices.
We've been using Climate Control for 30+ years or so for my commercial property and residential service needs.A couple of weeks ago Kyle Bryant performed the annual service on our 18 year old residential HVAC system and unfortunately it failed the safety inspection.Kyle was very detailed, efficient, professional and extremely knowledgeable - explaining with pictures of our unit -- the reasons he could not pass the unit on for further use. He courteously advised us on a replacement unit and are very pleased with the service received from all of the folks at Climate Control. The guys that installed the new units were also very efficient, knowledgeable and courteous. Great company, great people to work with.
We had our AC repaired and serviced and Micah was courteous, professional and a pleasure to work with. He informed me every step of the way and left me with the knowledge on how to care for my unit and keep it running well. Thanks!
Dennis Elliott
4 years ago
I recently met with Troy for a quote on a newHVAC system. He was professional, and very knowledgable of his products and what it wouldtake for me to attain the perfect level of comfortin my home.Being a very important big-ticket item, I of course shopped the most reputable companies(Arctic Air being one of the first calls), did alot of research, and got alot of numbers and options.I went in a different direction this time, but one would be a fool to not call Troy first.He shot me really good numbers on 3 different options for my house, with NO bs.And I have to add that Lennox is state-of-the-art,and makes a solid product.Again, thanks for your time, and good luck.-Dennis
Justin did great work for us! Very thorough and professional
Looking at replacing old unit and asked for a quote. Got same day service...
Thomas Dorton
4 months ago
Brently Palmer did a fantastic job today and solved the problem right away. Gave us good advice and now we are nice and warm again. He is very knowledgeable about heating and cooling.
Justine Huffman
6 months ago
The tech was very up front of the air quality in my home, even tried to reason with an unreasonable landlord. Thank you for your help and effort today Kyle!
Very friendly service beginning to end. Were on time and honest with what repairs should be done and thorough with their work. Will definitely use them again in the future
Technician came out to my mobile home i just moved into & told me i needed a whole new system including furnance for $7500 to $8000.00. I got a second opinion & it ended only costing me 135.00 to have it fixed. Don't appreciate greedy practices & dishonesty that ended up causing me undo stress & cost me 89.00 to be lied to....shame on you
Rick Seward
11 months ago
A/C stopped working... Brayden and Shelby were both prompt and had us fixed up in no time. Great!!!
Randy Phillips
3 years ago
Micah once again was prompt, thorough and courteous on my annual furnace inspection. He even rolled out the red carpet for me!!I ask for him each time, for these reasons: He communicates well about what he is doing, and why, and the results that he finds. Micah also made a few friendly recommendations for the best use of our HVAC system. He is a competent technician and an excellent Climate Control representative. He's one of your best role models and deserves your highest accolades. Also, Christmas is coming, give him a raise!
Jessica Brackett
4 months ago
Super kind, helpful, and professional— thanks, Kyle!
Joshua Lisenbee
2 months ago
Julian Gonzales was my tech. Had an AC with fan motor issues and he was able to diagnose the problem and correct it. Will be using this company moving forward for hvac and plumbing issues. Both the person taking my call and the tech were very easy to work with and communicated my options very well.
Micah was very polite, personable and very efficient. We appreciate his timely response!
Cool Hands Luke
a month ago
Kyle was very knowledgeable and professional. Would recommend.
Do not use Climate Control Heating and Cooling. The service technician lied about adding refrigerant and also told us that we needed to replace a certain part. We actually found out the next day that the part didn't need replacing. Avoid them if you can. There are honest companies out there that you can trust and Climate Control Heating and Cooling is not one of them.
They installed our system 13 years ago, have provided our semi-annual maintenance since. Always on time, call ahead and are very clean. They always clean up after their service.Jon was our technician today and was very thorough. He explained in easy to understand terms what he was doing and what he was finding with our system. He made a few suggestions for us to consider and to plan for better efficiency and energy saving.Would highly recommend this business and especially this technician for any of your HVAC or plumbing needs.
Marshall Pelot
a year ago
The service technician that came out was very professional, on time, informative an asset to the company. Highly recommend Climate Control.
Jon was throw and very helpful and solved all the issues up to now. Then
Tiffany Jamerson
2 years ago
Earlier this morning I noticed my air conditioner making a weird noise....well bad sign and it died. Called and spoke to Ms. Amanda. She was so courteous and quickly took my info and dispatched a technician out to diagnosis my issue. Nate arrived promptly and determined my motor was dead. Welllll since I'm a renter I had to let my landlord handle the rest but I am extremely grateful for Nate's professionalism and pleasant demeanor. If I am ever in need of service again I won't hesitate to call. Thank you Amanda and Nate!
Travis Overbay
8 months ago
Ryan O'Dell was my tech and he was very knowledgeable and attentive to detail. He shared quick informative answers and estimates and did a thorough job. He advised me wisely about my furnace and A/C and informed me prices to buy new are going to increase in 2023.
Matt did a great job! We are very happy with the service and price he has provided us with! He was very professional and also very nice! Thank you so much for your great work!!
Horrible company. My elderly mother called them because the pilot light was out on the water heater. They came out and tested the equipment and charged $211. They told her the equipment was fine, and she had another 10 years use out of it. The pilot light went out again in two weeks and she called thinking that they would just charge for a service call. But no, they charged the full $211 again. They take advantage of elderly people. I believe the technician's name was Jason.
vijay krishna
2 years ago
Micah came today to fix our AC which wasn't working since last night. He was very professional and told me what the issue was. He didn't have a spare part, so while we waited for it, he was really good at keeping me updated on the status. Once the issue was fixed, he also cleaned the hvac system in our backyard. Very good service!
Josephine Kopp
5 months ago
Technician was very thorough and knowledgeable. Explained everything needed to keep our furnace running efficiently. I would highly recommend Jon Dejarnett as your Technician.
Came out and installed 2 vents in my basement they work great. Other companies wanted to install more, but Climate Control said our system couldn't handle more than 2 runs. Would definitely use again.
Aaron Palmer
8 months ago
I have Climate Control perform my bi-annual maintenances and today a new technician, Kyle B., came by the house for the first time. He showed up on time, was very friendly and knowledgeable, didn’t oversell anything more than what really needed done, and tuned the furnace up to recommended performance levels. I was very pleased with my service today and would love to welcome him back for my next maintenance call.
Thank you for sending Kyle to service our home heating unit. He was very knowledgeable and did a GREAT JOB! He walked me through what he did.
We hope to see Kyle again. Don & Marilyn Getz
Julian was very professional & polite. After the maintenance he provided us a list of options he would suggest to keep our system functioning properly. Didn’t feel pressured to make a decision immediately. Great addition to the team!!
Janquil Boswell
4 months ago
Jon did a great job! We couldn't be happier!
Our ac went out late Saturday night, I called on Sunday morning for service. Kelsey one of the CSRs was so kind and helpful, she even sent Donny out that same afternoon! He was quick to diagnose the issue and was even able to replace the part right away! He was so friendly and knowledgeable, he answered all of our questions very clearly. He hung around and talked to us to make sure the house was cooling down. Even our dog loved him! We will definitely use Donny and Climate Control for all our HVAC and plumbing needs!
Kyle was friendly and thorough with our AC check. I appreciated the call to let me know he was on his way. Thanks for the great service!
We needed a new HVAC system, and had several bids. Troy from Climate Control was the only one to walk around the house, making sure we had enough vents, checking for cold and hot spots, etc. We were very impressed with their professionalism. They actually installed a less expensive AC and caught their error and came back and installed the one we paid for. We just recently had a problem with the furnace on a Sunday and they were here within an hour to fix it. We make the right choice.
I have used them for 5 years and would recommend them as they have always sent someone who is very knowledgeable.
Fabian was fast friendly curtious. I will highly reccomand this company. To my friends and family
MAY GOD BLESS you. All
LARA BALEY. AKA. SHORTY
Kristy Langle
4 years ago
The women in the office are great to talk too and are always on top of things and call us before we have to call them about check up time. The techs are always on time and through with what they do and keep us informed if they see any issues that MIGHT be coming up. We love program we purchased if we have an emergency here as of yet never had to use it but will renew it due to the peace of mind from everyone.
Very professional. Explained all the questions that I asked. Thorough . While explaining the air scrubber I realized that I may never have to dust again.
Tech called when he was on his way. Started inside and worked his way out. Found the problem and gave me options, mindful of the cost involved. He suggested the maintenance plan which I declined as my system is pretty old. He fixed it quickly, made no mess anywhere and had us up and running within half an hour. Jason was excellent and informative. Great employee! Thanks!
Chris Wassmuth
7 months ago
Mark was very professional and knowledgeable. Excellent service!
Charity Perez
a month ago
They responded extremely fast when my water heater went out! Then we're back the next day to fix and replace it. Quickness and efficient as well as worked with me on pricing. Would recommend again. Thanks a bunch. Truly blessed to have such great service.
Mark Kilpatrick was very thorough and explained things to pay attention to
Chris was prompt, very kind and very thorough. He took time to listen to any concerns or questions I had and was very patient. Exactly what stellar customer service looks like.
The technician who came was polite and professional. He explained everything to me along each step. I learned more and obtained better technical information from him in one visit than I did in my five years with my old service. He was thorough and found several things needing to be addressed, things that were never caught with other service provider. I would recommend to anyone with no hesitation. Customer service and working knowledge was high enough for me to sign on for a maintenance plan for my AC/heater unit.
Wonderful customer service starting at the phone and ending with the service tech Nate! Very professional and knowledgeable, I would definitely recommend!
Jeannie Kenyon
2 years ago
A $200 trip charge is an outrageous price. We were told it would be $100 on the phone and it was double. Our A/C was not blowing cold air. At first we were told it would be $3100 to fix. When we balked at that, the price came down to $1800. And then it was only going to be $1100. We were told they would flush the system. Amounts kept changing and we felt like we were dealing with a used car salesman. And we were forced to do a Google review before the tech would close the ticket and leave. We called a second company and they fixed it within 15 minutes and it only cost $180. Shady business practices are not cool and we will not be using Climate Control for our HVAC and plumbing needs ever.
Diana Ramsey
9 months ago
Jason was very professional and very efficient. He found a water heater issue and called the plumbers to come and fix it. Thank you very much Jason and I look forward to seeing you in the Spring to service my air conditioner.Keith came and took care of the water heater issue. He fixed things that I didn't even know I needed. Thank you very much Keith for providing excellent and professional service. Definitely a 5 star rating if not more.
Eric Phillips
9 years ago
My heat went out and I called Climate control. Chad came to my house on January 6th 2014 looked at my heater and told me that it would cost me a minimum of $600 to replace the circuit board and that probably would not fix the issue. He told me I needed to replace everything which would be over $2000. He then took 5 minutes to clean the sensor (charged me a total of $163) and told me that he suggests that I go buy plenty of space heaters to get through the night because without replacing everything, my heater would stop working really soon. He insisted I let him call his boss (another sales rep no doubt) to come and look at my furnace and give me a specific price estimate of how much to fix my furnace. I had to tell him no at least three times. Each time, he would follow up with comments about me needing to have plenty of space heaters.Long story short, it was most certainly a high pressure sales tactic being used. I paid the $163 and then called another company to come assess it. The rep came from the other company came and replaced the circuit board for $250 and MY FURNACE HAS WORKED FINE SINCE THEN.I did write a letter to complain about my very poor service experience and was delighted to be contacted by the manager that refunded about half of the $163 that I paid.I strongly suggest you find another company to service your heating and cooling equipment. Climate Control is not interested in saving you money.
Amanda Leppard
7 months ago
We have the 2 service checks a year contract with Climate Control, so when it was time for our furnace tune up we called them. We knew we were already in for some potential pitfalls as we just moved into a new home 4 months ago that still had a very old builder grade system. Justin however was very knowledgeable and walked me through the current status of our furnace as well as what we can expect moving forward. It turns out there were some issues with our furnace system that were not even caught on our home inspection and thanks to Justin, a potentially bad situation was avoided. He called the needed repairs in and stayed on site till they were finished and the system check completed. Micah and Kyle, who came to do the repairs, were also very knowledgeable and helpful. They answered questions about our Carbon monoxide sensors (not in the system) and kept me updated on the entire repair process. All three men were polite, friendly and professional. They even interacted with my kids which made their day. Thank you Climate Control for your top notch employees.
I had Ryan O'Dell do my yearly service check and he found many issues with my 13 year old heat pump. He pointed out all issues thar needed to fixed in a manner that was understandable. Ryan gave me several options about how to fix the issues. I finally went with the option of replacing the whole unit. Ryan was very helpful in discussing the various units to choose. He even helped me with the financing. i would definitely recommend Climate Control for anyone who needs heating, cooling and plumbing needs.
Keith and Donaldo came out and installed a new shutoff valve for me. Thy were professional, kind, and fair.
Susan Robertson
a year ago
The technician, Ed, that came to perform the fall maintenance on our HVAC system did a great job! He was very thorough, paying close attention to every detail. He took his time rather than rushing to get to the next job. When he was done he went over everything he did. He showed me what we need to be doing to help our system run more efficiently. He also pointed out a possible concern & solution. He was friendly and professional. It was great!
AC turned on Tuesday morning. House had not cooled down by 4 pm when I arrived home. Called Climate Control....Was not called back until after 11pm that evening. Was told I would get a call back the next day with an eta. Spent all day Wednesday in the heat waiting for a call back. Got a text late Wednesday saying we would get a call Thursday asap with an eta. Took off work to stay home waiting again. It was after 3 before the technician arrived. I missed out on 2 days of work over $200 and had to play for the service on top of that! Pleased that the technician was able to fix the problem, not at all happy with the office/scheduling process.
Diane Keling
2 months ago
Kyle and the installation guys were all very professional
Michael Bachmann
2 years ago
Micha was quick to the call. Check my coil and determined that our filter we changed yesterday is why our system froze up.
Micah is very responsive and very thorough with prices!!! Fantastic job and gets thing done quickly!!!!
Geoffrey Karty
3 years ago
Update: I adjusted to five stars, our AC failed completely (and prematurely). They sold us a new system and deducted the costs of diagnostics off the cost essentially making us whole. My new system works well and we're comfortable in our house.
Dennis Murphy
a month ago
Justin was awesome! A really, nice guy, very thorough, went over everything on what he did, mentioned doing a water heater flush, so set up appt. For next week for that, was impressed by him even mentioning recommending getting that done, was happy was the service today.
Very efficient. Polite, friendly, respectful. Very pleased! Would recommend!!!
Just had them out for winter inspection! Absolutely love this company! Always friendly and call when they are coming. Definitely recommend!! Our technician was named Jason. Very nice and thorough! Love Climate Control .
Jennifer Vohland
a month ago
As a program member, Climate Control reached out to remind me of my schedule maintenance. They called when on the way and the employee was friendly and thorough. Highly satisfied!
Sadie Prowell
2 years ago
Unfortunately this company is just trying to get money out of you. The guy that was sent to fix my ac clearly just wanted to rip me off so he spent over an hour (now I know he was doing nothing) looking around just to tell me that he couldn’t do anything and I needed to call an electrician. I then had to pay for an hour of “diagnostic charge”. It shouldn’t of taken a full 60 minutes just to determine that I needed a different person to come fix it. I am fine paying the trip charge but the diagnostic charge with no progress made in fixing my ac was ridiculous.
richard williams
a week ago
Good kid…
Jason was courteous and professional. He asked if he needed to wear a mask before entering the house. He also put on shoe covers. He did regular maintenance on our furnace and attached humidifier and made sure both were working properly.
For years I only used a one person for all my hearting a cooling needs. When that was no longer an option I didn't know who to trust with all the difference choices of Heating and Cooling companies I researched on Google.I can not stress enough, I made the right choice going with Climate Control! Could not be happier. Spoke with their comfort specialist James who did an outstanding job in taking care of my needs, answered all my questions effectively, and gave me peace of mind knowing that we made the right choice in going the route we needed to fix my issue.The on site tech (Brad and Travis) were very professional and encouraged me to ask questions about their work, and provided me with tips and tricks to keep my home comfortable, w/out paying for extra bells and whistles.As a customer service professional for over 15 years I know good customer service and bad. I can also tell when someone is taking me for a ride, and telling me the truth. When discussing my situation with James he did not try to over sell me a product to make a higher commission nor insulted my intelligence (like the order heating and cooling companies did) by saying we need to get all this extra work done to make your home comfortable. They worked with me, and got the problem solved rather than spending a lot of money.If you are in a similar situation and need someone to handle your heating and cooling needs. Don't be impressed by a fancy TV commercial, because you are helping that company pay for that.Go with Climate Control, they will deliver on what the other companies say they will do. Climate Control will now handle all my Heating and Cooling needs!A+++
Richard Olson
6 months ago
Very nice and friendly easy to talk to and very knowledgeable
Luke and Jason were great. Looking forward to seeing them again
The response time by these folks is outstanding. Micah not only showed up same day during a busy time of year, but also had everything necessary to make the fixes and install a new accessory we had been considering...and tolerated me looking over his shoulder with grace!Prompt, professional, and price competitive. Will be using them again.
Vicki Kirkpatrick
4 months ago
All technicians were top notch. They explained what they were going to do and what they did. Answered all my questions.
Trudy Crisler
2 months ago
Did a great job servicing my central air unit but a little concerned about a $200.00 part that might have to be replaced some time. I am 80 and the air is very important to me.
Beth plunkett
5 years ago
I am very appreciative to Climate Control Heating & Cooling!!!!! I won a new furnace through Climate Control Heating & cooling & Fox 4 2017 sweepstakes. They were so nice & very knowledgeable on what they do. James came out & discussed everything with me & Tony installed my new furnace the same day. They went way and beyond and tore out some old duct work & replaced it with new along with a few other things to make it perfect. Not only does it look beautiful- its works wonderfully!! I am so appreciative & impressed with Climate Control Heating & Cooling & totally recommend them!!
Kitty Brinkman
2 months ago
Ryan arrived promptly at the appointment time and explained what services he was going to perform….answered my questions…professional and personable….
Roland Demers
4 years ago
I'v been using Climate Control for many years and they do great work. The're staff is always professional. Great service. I'd like to give a big shout out to Paul Krop for a job well done on Thursday September 6th.
Jessica McVay-Gehring
2 years ago
Micah did great explaining issues to me before work was completed. Very professional and knowledgeable.
If Keith Hurd is a good representation of Climate Control, then I can't imagine using a different company for any of my heating, cooling, and plumbing needs. He carefully reviewed all my options for repair & replacement, answered my questions honestly and accurately, completed his work efficiently and cleanly, and was a polite man of good character. Scheduling with Climate Control was easy and costs were comparable to other providers. I'm very pleased with my experience and the result of this service request.
Kyle was friendly, efficient, very through.
Awesome service! Fast quick and professional! They where super helpful and went out of there way to help me!
Steph Harris
4 months ago
Love Climate Control! The techs are always courteous and knowledgeable. No reason to change HVAC services for us!
Came out and explain the service and a fine job. Thank you very much.
Steven Novinski
a year ago
We payed $89 for ac inspection and tune up after purchasing new furnace and being promised a return call to check ac in summer. July 1st tech came and did not physically perform service .he looked at unit and stated it appears good .we asked him to at least check freon and he reluctantly did .once again stated all good and left. Afterwards we observed unit had leafs inside and mulch and dirt built up in coils along with cottonwood degree. Ac quit 3 days later ,4th of July. When we called call service gave us run around .this is the 5th and still no call show no tech .95 degrees . DO NOT expect quality or reliable service from this company.
Wait time with my call was very minimal, the responder who answered was polite and got me right to who I needed. I got a call back from a dispatcher quickly to let me know about how long my wait would be (huge in this heat!) and I was expecting an hour or 2 and got a call from the tech within half an hour! Micah came out so fast to help when our AC went from good to 80 degrees rapidly in this horrible heat. He was extremely kind and knowledgeable and professional and got right down to business even with some slight hiccups in billing with our property manager. He had a smile every time he spoke to me even sitting out in the sun to work on the unit.
Karen Ronspies
6 months ago
Yesterday should have been just a “normal” yearly maintenance day for our furnace/heat pump. However, this system, which was installed in 2005 was not having a good day! The Heat Exchanger is cracked and the Heat Pump is also showing signs of problems. So after discussing all of the pros/cons, we have made the decision to replace both systems. Not a cheap decision and not a great way to start off 2023!Brently was so great at explaining what the issues were and showed us exactly where the problems lie. During all of our discussions, there was no pressure or feeling that we “had” to make the decision to go with a new system. It truly came down to what was the best decision for the “short term” and the “long term”! Brently came back with a great proposal that we could be satisfied with. Russ and I are so appreciative of this!
Dexter tore out our whole old system, ducts and all and had us rolling with a brand new system installed within the day!
Jeanine Meiers
2 years ago
Kaleb was great. He was very professional and answered all questions. I could tell that he enjoys his job and strives to do it well.
Caleb today was my climate control technician. He did a great job and was very knowledgeable. He communicated everything that he did on my furnace and air conditioning. I highly recommend him.
Branson Lake Lodge
5 years ago
We called first thing in the morning when our AC went out and Travis was out shortly to get it fixed. The service was quick, responsive and affordable. We love to support great businesses!! Thank you! We definitely recommend Climate Control.
Luke Taylor was out tonight and got our fur back up and running. Originally thought the gas valve was bad but found it was clogged and needed adjustment.Very helpful answering my questions as well.
daniel malere
6 months ago
Excellent professional and he educated us on our system.
JUSTIN KIESO
EXCELLENT SERVICE
5 STARS
Jack Jelinek
8 months ago
Techs were knowledgeable and very professional in every way.
Russell Allen
3 weeks ago
Very good
Don C. From climate control just completed our maintenance service on our Trane HVAC system. Great service, as he walked us through the system and cleaned up after completing the service. Very friendly and courteous.
Vito Jtravaglianti
a year ago
The technician was clean and professional. But $482.00 is a little much for a Freon charge. The technician said probably a defective A-coil. He also said they will contact me pricing for a new one and send me a receipt for the service they did.I have not received anything!!I will never use Climate Control services ever again!!
Climate Control replaced my AC units a couple years ago and did great work so I called them when I had a problem with my 20+ year old furnace recently. They came out and got me running quickly at a fair price with great quality work. A few weeks later I ran into an unrelated problem on the same system. This was bad timing and frustrating because if it had broken earlier they could have fixed it at the same time and saved time and money. Even though there was nothing Climate Control could have done to avoid the unrelated issue, they knew this was frustrating and they offered to do the additional repair at no cost without me even asking. I'll definitely be using them for my scheduled maintenance, repairs as needed, and when it's time to replace these old furnace units.
Starinthesky826
6 months ago
Shawn, Braden and Zach, did a fantastic job with the duct cleaning we needed done. They explained the steps and showed us before and after views. They were extremely courteous and professional. Thank you Climate Control. Will definitely continue using Climate Control's business.
Margaret Miller
8 months ago
Nate did an outstanding job. Highly recommend.
Michael was my tech to check out my unit. He was quick and cleaned up after. He explained what he did and had to change out. Very friendly.
Rachel McKenney
7 months ago
We’ve had THE BEST experience with Climate Control this week. We’ve worked with three different technicians across different types of work, and all been seamless. Today’s experience took the cake though! Following a botched washing machine installation from one of the box stores, I called CC in a panic and they had Keith out within a few hours. He was able to handle everything the other installers weren’t able to do - totally saved the day! We’re so pleased with our experience!
Call climate control on a Monday and were able to make it out on the same day! Keith did a great job. He was patient and gave details on what the issue was. Will call them for all our needs!
Hilary Pennacchio
3 years ago
Our air conditioner quite keeping up with the heat. They sent us a technician out that day and he was very polite and professional. He found the problem quickly and fixed it. Then we found another problem that started after he left and he came back the next day and fixed it. Our ac is now working great! Vince was very professional and polite. Had no problem answering questions and showing us what he found. Will definitely call him again if it acts up again. I definitely recommend giving climate control a call for any of your needs.
Nate went above and beyond. He was on time, professional and explained everything thoroughly. Hope we can request him every time!
Had them fix which they did sold me a comfort club maintance schedule service for heater called me the day they were supposed to come to cancel then rescheduled for 3 weeks later had several rudd conversationswith office help having to have someone else come out for heater and paid got screwed by them getting a attorney and sue do your self a favor do call them.
Tammy Markham
a month ago
Kyle and Jason both provided excellent service, helping with our AC/Furnace and Hot Water tank needs. Highly recommend them and Climate Control KC.
Joe Stockmann
a month ago
Nate Deuel was our technician- very professional, discussed ongoing issue with attic that we had experienced and he has in his house too
Climate Control did a great job servicing our units. They had great communication from the office.The technician, Travis H., did a fantastic job. He was very professional, communicated with the equipment manufacturer to ensure our warranty was still valid (saving hundred of dollars) and followed up appropriately. I would highly recommend Climate Control and Travis!
Great technician, very knowledgeable, very well trained, I will always ask for Micah, he represents your company very well.
Very nice young man. Very thorough.I was told by Micah to write this before my service was complete. I am not pleased with Micah. I think he may have kept my rebate because when I text him about the warranty he said he took care of it. I really feel Micah is a fishy person. Was I suppose to fill out the rebate info so I could get a rebate?
James Strange
2 years ago
Micah Minson was very honest and helpful to restore our ac and bring comfort to our family.
Kyle did a wonderful job and went off everything clearly.
Definitely the place to go to! Customer service was quick and helpful. James was easy to get ahold of and extremely personable. My new HVAC is exactly what I needed. They didn't try to sell me a bunch of add-ons. I would recommend Climate Control to anyone!
Carrie Dermody
7 months ago
Kyle was absolutely wonderful! So professional and kind. I cannot say enough good things about him. Very knowledgeable and friendly. I will recommend Climate Control AND Kyle to all me friends, family, and associates. Thank you so much!
Sheila Baker
3 months ago
professional, knowledge, quality, friendly, caring/concern
Shannon Denney
2 years ago
I am asked to wait on a four hour window for a technician to show up but I miss a phone call 8 minutes ago & they bump my technician? Very poor. This is strike two. First was missing a leak twice over the summer by two different technicians. We will be switching services.
I trust Dan to provide quality service to my Heating and Air Conditioning system. His work is very professional and complete. He always takes time to explain things to me. It is because of your employees like Dan that I am a Climate Control Customer. Eric Weir
Toby Faulconer
6 months ago
Wanted to thank y'all for such a great job. Also you were able to schedule us the same week we called. Donaldo was great to work with. Definitely use you guys again. Thanks!
Jaden Bracey
5 months ago
Ryan was absolutely amazing, held a high level of professionalism and knowledge!
Chris Shilhanek
a year ago
Very professional, punctual, took time to answer questions, explain new thermostat functionality, respectful of interior. I'd had several warranty company recommended providers visit previously. Alan and Riley from Climate Control really set their company apart from inferior competing companies. Jason with CC had been at house to diagnose problems. Consummate professional.
Marilyn Knight
4 years ago
Dan does an excellent job and is always friendly. He keeps our HVAC in tip top shape!
Scott Alessi
6 months ago
Brently was my service man today and he was great. Very helpful, knowledgeable, professional! I highly recommend Brently and Climate Control.
Phil O'Connell
a year ago
Great company....been using Climate Control for more than 15 years. Micah knows his stuff! Highly recommend.
Holly Douglas
2 years ago
Fabian was very professional and thorough with installing a new water heater. He communicated with us the price and the procedure. Great service!
Taryn Bilbruck
a month ago
Nate was very thorough and explained everything!
Michelle Lynn
2 years ago
Micah was great, very pleasant & professional. I would recommend him to anyone.
Contacted Climate Control for a AC tune up. Ryan O'Dell was very professional and honest.We knew our 15 year old system was due for replacement but Ryan was respectful and appreciate how thorough and patient he was.Highly recommend Climate Control for cooling, heating and plumbing.
Heather Wagers
5 years ago
Travis Huffman was very informative, friendly, and really easy to work with. We called Climate Control that morning and Travis was out there the same day and only a few hours after we called. I am a Realtor and Heating and Cooling companies are used frequently in my business. I will definitely be referring Travis and Climate Control. Impressed.
Cager Grampsas
5 years ago
My service technician Paul did an outstanding job . Checked everything very throughly and explained and showed me everything he did. I will request him from now on for any service that is needed in the future!
Luke was very thorough when checking out our air-conditioner problem. Assume customer service!!
I have dealt with several service techs from this company over the years and they have all been good guys. However, the front office is a disgrace to customer service. They do not care about their long time customers and will waste your time. I would not recommend this company based on that.
A/C wasn't cooling. Micah came out & took care of it. Great job!!!!!! Very friendly & professional.
Tom McMillian
5 months ago
Great service and in a timely manner. Technician professional always.
Micah always does an amazing job. He explains everthing so I understand whats going on with my unit. Explains the options and completes the work.
Aways a great experience with Climate Control!
Julian did an excellent job, he was professional and informative. I felt like he went the extra mile to provide outstanding service.
The service has been exceptional from the installation a little over a year ago to my first maintenance check up. The service techs are so professional and informative.
We woke up to find our air conditioning wasn't kicking on, so I called Climate Control. Our realtor Kristi Soligo has recommended them in the past. They told me they would try to get out today, but it might be tomorrow. Fortunately, late in the day, I received a call from Justin at CC saying he was 8 minutes away and asked if it was still a good time. I was delighted! He asked where to park when he arrived and was very nice and helpful. He not only fixed the problem but also made us aware of the conditions of other parts of the HVAC system. We didn't feel like he was trying to sell us on things we didn't need, and he left us ready to go back to them for future HVAC needs. Big recommend.
melissa mcintyre
2 months ago
Nate gave outstanding customer service. Polite, patient and really fast! He explained everything well and gave solid advice!
Brayden was very personable and thorough with his system maintenance service call. We would definitely recommend this technician for all your HVAC needs.
Elaine Eiserer
4 years ago
Don Chaney is a very knowledgable, professional, personable Climate Control technician. He was thorough in is assessment of my heating unit, explained everything I needed to know to save money with the system I have...which is very much appreciated. He has a great memory as he remembered me from having put in a new air conditioning unit months earlier at my mother's house. That made me feel good. I appreciate his humor and candidness. I like that he thinks of what is best for the customer. He's a good guy. (Written by Jennifer Johnson)
Nate was very professional and knowledgeable. He answered all of our questions and was very personable and easy to talk with. Great customer service! My wife and I were so pleased that we bought the 3 year maintenance plan and rest easier knowing that this company is taking care of our system!
Technician Chris Moore is awesome! Very professional, very knowledgeable, very personable, superb customer service and technician skills! He will be one of the reasons I keep coming back to Climate Control again and again. Not only that - I have an old Rickenbacker guitar, the body was in really rough condition. Chris saw it and offered to refinish it for me ( I couldn't find anyone local to even touch it).Chris Moore did it - and looks amazing! The Beatles and CCR would be proud!
Karen Burkhardt
a week ago
Very nice gentleman... thorough and honest and explained my options well
Kaleb did a spring PM check on our two AC units. Professional, polite, clean, thorough.
Ed was my technician and he was great. Professional and personable. Ed did a great job of showing and explaining everything he looked and and his findings. I felt a lot more knowledgeable and happy with my system after my interaction. Signed up for three year plan as they do a great job with semi annual reminders and keeping unit running at top performance and reducing risk of costly repairs.
Angela Rosheim
2 years ago
Keith did a great job resetting a leaking toilet on the same day that I called. We have always been very happy with Climate Control no matter the problem.
Jeff/Lori Mock
5 years ago
I was very pleased and impressed with the professionalism, knowledge, and results from the service call. There was no high pressure sales pitch and the information provided was done so in an honest and sincere manner.
Travis from Climate Control serviced my furnace and completed the required maintenance. He was careful to explain the service and showed me the process he completed to ensure everything was in good working order. At my request, he showed me how to change the filter. Travis has consistently been an excellent technician in working on my furnace and is always helpful and professional. The Climate Control front office is also very helpful in ensuring a good experience.
Jon Dejarnett performed our service this evening. He was very kind, efficient and thorough. My husband was pleased with information shared and options to improve the system.
Happy with the service. Tech explained everything to me, was polite and friendly. Work done quickly and to my satisfaction.
Cody was professional and courteous. Response time was great and he had our AC back in operation in no time. Thank you!
Don't know what to say other than they are great. You won't be disappointed with the work they do.
Marcia Reardon
3 months ago
The service was done in a timely manner, answered my questions, gave me a good rundown on the operation of the thermostat, explained the warranty, made sure I had all of the paperwork & warranty, and cleaned up the trash. What more could I want? Not a single thing. 😊
Alex Caravella
2 years ago
Had a Great Experience with Micah coming out and fixing our A/C unit. Took his time to listen to our issues and he was great about explain everything. Showed up on time and was polite, punctual and professional.
Travis and Kalen both were very thorough and professional in the repair service they did for me on my AC. Explaining what they were doing and ensuring I had no additional questions. The office was also very helpful in keeping me updated on replacement part availability and scheduling of service. Thanks!
Technician was helpful. Beware they will push the membership program even if you don't need it.
Steven Brown
8 months ago
Mark did a great job. Very informative
The technicians were very professional and friendly. They did an outstanding job. Explained everything before, during and after the job. Extremely pleased with Climate Control.
Debra Doering
3 years ago
We've used Climate Control a few different times. I'm always impressed with their technicians professionalism and speedy appointment time/repairs!
Emily A. Detwiler
a year ago
Don was extremely professional and knowledgeable. He wakes us through our new system and gave us tips on how to keep it running well!
Robert Brents
a month ago
Service tech did a thorough job. We are very pleased.
Stephen Mcreynolds
a year ago
Ed was extremely polite and more thorough than previous techs I've had.id use climate control again.
Don Chaney was my service technician today and I was very happy with the professionalism that he portrayed during our entire interaction. Professional, courteous, and honest. In my opinion, those are the key elements to running a successful local business. Kudos to Climate Control KC for finding and retaining talented individuals like this for your organization and thank you Don for your time today and keep doing what your doing brother!!!
Pat clevenger
a month ago
Good service professional young man explained everything we were very pleased with the service.
Nancy Stratton
8 months ago
The technician was very nice and got our heat back on quickly. Great service.
WOW, truly outstanding service, from Heather, who takes the calls to Donaldo, the plumbing technician who came out on an emergency call for my failed sump pump. Donaldo went an extra mile to find a back up pump (system said they were backordered) to install the next day as he knew I was going out of town.I have used Don, at Climate Control to service my heat and air for a couple of years and due to that called them for my epic sump pump melt down. They do outstanding work and make me feel valued which is rare customer experience today.
Climate Control did an amazing job on every part of my interaction with them. They were very friendly on the phone and helped walk me through my options. They came out and installed a new system next day! I would highly recommend Climate Control to anyone with HVAC needs.
Sheyll Punneo
2 years ago
Micah was prompt, lnformative and knowledgeable. Explained all issues and remedies to rectify the current situation. Will definitely use their services again. Very pleased.
STRICKLANDTERRY23
11 months ago
The technician was very helpful, good , nice and very knowledgeable. He got the job done quick and fast.
Jerry Theilen
2 years ago
Micah and Mace are so helpful, courteous and informative. I received prompt service and every step was explained in terms I could understand.
Ryan was nice and knew his stuff. Explained everything very well.
Jerry Crabtree
4 months ago
The installers where friendly and knowledgeable did a good job
Justin is great! He explains everything and works efficiently!
Nicholas Potenski
a year ago
I've been using Climate Control for several years. I originally signed on to their annual maintenance plan in 2018 when they were still Ideal air. Ever since the take-over by Climate Control the service quality and value has gone downhill. They use to call me to schedule my semi-annual service appointments. Now I have to call them and then get told that it is a 6 month wait! The service plan used to include a year's worth of filters as well as humidifier pad & service, now it doesn't. The techs are rude. One guy just left in the middle of the job. I'm not sure if he was done or not. I never got a report like I usually do. They are billing my card every month, so I guess why do they care to be nice, right? Well, no more. I'm done and going to someone else.
I appreciate that Climate Control takes calls even on the weekend. Great customer service. Tanner was professional and did a super job.
GOODMAN SAFTY RECALL completed by a very well trained nice person installed the supplied KIT and checked out fine when finished
christy paden
2 months ago
Luke was great to work with and is very professional.
Garrett Daniels
2 years ago
I can't say enough good things about Climate Control and specifically, their technician, Keith. Since my wife and I moved in to our house, we've used Climate Control for regular HVAC check ups and have always been pleased with their service.Yesterday, Keith came to our house to inspect our gas line which connects to our range in the kitchen. We had been told by a third party installer that our line wasn't up to code and therefore couldn't install our new range we had ordered. As it turned out, our gas line and connections were completely fine. Keith went ahead and unhooked our current range, put in the new gas connection and then helped me put the new range in, just to make sure everything was working and connected properly. His biggest concern was the installers coming back later in the week and then doing something incorrectly, since they clearly didn't know what they were talking about before.It's that type of support and service that will make me a customer for life as long as I'm in the Liberty/KC area. He went above and beyond when he certainly didn't have to and thus saved me from more headaches dealing with the appliance store and their third part contractors. Knowing Climate Control has technicians like Keith is why I'll be a life long customer - he knows what he's talking about, took the time to explain everything to me and wanted to do what was best for us.
Great service from first person on the phone to rapid response by professional technician.
Emma Hoyt-Lowrey
a year ago
Brently is the best HVAC tech not only at this company but in the entire world. I will specifically ask for him every time. He’s amazing. 5 stars ☺️
Meggie Swisher
4 months ago
The rep from Climate Control was great! Knowledgeable, kind, to the point! Really appreciated their free consult/estimate, expert services, and timelinesses!
Kelsey Hamel
8 months ago
I never post reviews and if I do, it’s never negative ones. I called climate control to have someone come out and look at my furnace since it stopped working. Brently was very respectful, polite, and responsive. I am a single female in my 20s who owns my home living by myself due to multiple deaths in my family. Brently explained the furnace needed a new part; due to the age, I asked if it would be beneficial to replace the furnace (it was 2006 when it was put in so I figured I was going to have to get a new system.) like I said, he was not pushy at all and went to his vehicle only to come back with prices that were way more expensive then I expected. I called my cousins in which they thought it might be an accurate bid due to inflation. 18k for a new furnace and air conditioning system(most efficient system they offered was 27k).. I set it up and everything. After he left, my friends dad called me who used to work in heating and cooling. He begged me not to accept this offer and that I was being screwed over. I consulted others about this and another company in which they could not believe the prices were that high. I called to cancel my install for the next morning. I couldn’t believe someone would try to overcharge me almost 10k. When i called to say i needed other companies estimates, they replied that they would match any other companies prices but not a “ one man show.” I definitely did not want to do business with them after being completely fooled. It did not seem this was a sales pitch at all, and I truly trusted this was not what was happening. I decided to go with another company that offered BOTH systems for 10k and installed better appliances (Lennox vs York)Another kicker, my neighbor asked climate control to look at their furnace and their estimate for them was 6,800 for furnace. So as you can tell for both systems being almost 20k was a complete lie. I will not use this company again.
Technician was very professional, courteous, and good at explaining things. Hope this technician is the one that they send out each time.
Tamara Robinson
4 months ago
Brentley did a wonderful job explaining HVAC services required and recommending issues to keep an eye on. He was very thorough, polite, and considerate. Overall the service call was very professional and high quality.
Paul Giarratana
10 months ago
Climate control technician Keith did an amazing job and explaining my tankless hot water heater and servicing
Brently was the technician sent to our house. He was very helpful and knowledgeable. Happy with service
Kyle and Jason did a great job repairing my AC. They arrived on time and worked diligently. I would do business with Climate Control again.
Shirley Bertsch
4 weeks ago
Luke was on time, professional, competent, and did a great job!
Raymond Ross
2 months ago
Kirk was very professional and seemed to know his business!!!
Ryan was very professional, Ryan explained everything he was going to do. Ryan listened to my questions and answered them and explained what he would do with my concerns.
renee helsel
6 months ago
I had Sean, Brayden, And Zach from Climate Control come out to clean my ducts, and install a new ozone filter onto our furnace! They were fantastic!! They knew what they were doing and very professional. Thank you guys for getting everything clean again!! I am excited!!
Melinda Dolphin
3 days ago
Justin came in a timely manner, answered all our questions, was very knowledgeable and informative.
Ashley Linderer
4 years ago
Dan Mathena is outstanding!! His customer service and knowledge was top tier. Dan not only competed our annual maintenance, but throughly explained and educated me on heating & cooling and the best practices to keep our home unit at its best. My three dogs even loved him! Dan was absolutely wonderful and I would highly recommend him to anyone.Thank you Dan!
David Thompson
2 years ago
Jason was an excellent tech, did his job well repaired several little problems to find the major problem. Then it was up to me to decide what direction I wanted to go to get my AC working. His determination to fix the problem was great!! The whole company strives for customer satisfaction, I highly recommend Climate Control!!
Completed our bi-annual HVAC (furnace and heat pump) maintenance this last week. Climate Control installed the unit in 2010, and has maintained it ever since. The unit still performs very well after 12 years. Even though it is reaching the end of its life span, I feel the routine maintenance has helped it remain in good operation.Technician Ryan O’Dell serviced the unit. He was professional, polite, and very detailed and thorough. He went through every detail of the maintenance job, and explained every item he serviced, adding recommendations as needed. I also requested a quote for a steam humidifier to be installed. The estimate was given to me before he left.I and very satisfied with Climate Control, and will more than likely buy a new unit from them when it becomes necessary in a few years.
Doug Dudenhoeffer
3 years ago
UPDATE 48 Hour Later - Still not resolved. We have been without cool air for 48 hours in 90+ degree temps. First, they ordered a new Amana/Goodman ACoil. It didn't work and was apparently defective... like the original but a different issue. Then they returned the next day (today) with a new TXV... didn't work. Now they have installed yet another ACoil, but this one isn't even Amana/Goodman, so I'm assuming it voids my warranty according to the Amana/Goodman documentation. Somehow this keeps getting worse instead of better. I reached out to Amana themselves and I'm waiting a call back from a supervisor as this has become a nightmare of a situation. I paid around 9k for a brand new Amana HVAC and now I have a hodge-podge system of different manufacturer parts that still doens't work. The tech is nice and has been through alot... heck, he's been here more than my family at this point. He's worked 12 hour days which I appreciate, but it still isn't working. At this point I'd almost prefer they rip it out and start all over with a completely new system... same model since that's what I'm paying for.New entire HVAC system installed in November by Ideal Air. Heating was fine through winter. Notice after having the AC on for awhile, there was a water leak around the a-coil unit drip pan, but at least we still had very cool air and it was cooling the house fine. Ideal Air sold to Climate Control KC. I call them, they come out and explain the part is defective from the factory and they will need to replace the a-coil. OK, no problem, these things happen and the technician was very nice. Next week goes by and I get no calls about anything. I call on a Thursday to get status. They said they would call back the next day, Friday. Friday goes by and no call. I call the following Monday for my 2nd follow-up call to get status. They come out the following day and replace the a-coil. Later that night the AC stops and says LPC fault. I believe that is low pressure cutoff. I call them back at night trying to get their 24 hour line. I couldn't get anyone so I chatted with someone via the site. I don't get a call back until the next day and was told they will try to get someone out today. I don't understand how my AC not working on a 90+ degree day isn't a priority when the issue was caused by the repair the day before. Unfortunately my warranty is stuck with this company since they bought Ideal Air. I might need to find someone else regardless. Hopefully they can make this right. I see there are other critical reviews for their responsiveness/communication.
I had such a great experience with them! Our furnace that came with our first house died on us on a Friday. It was 35 years old so I wasn't surprised. My husband was out of town and neither of us had experience with having to deal with furnace issues. I called Climate Control of Liberty because my parents use them and I don't regret it. The person who took my call was friendly and helpful. They set up a tech to come out and take a look.They came out on that Friday a few hours after I called. I was throughly explained to and shown why our old furnace died and why we needed a new one. I was told our options in a way I could understand and we were able to find the best option for my older home as well as our budget. It was also explained why I should replace our 35 year old AC system before it became a problem. They even walked me through all the financing options so we could pick what was best for our family.They came out first thing Saturday morning to install our new systems. We have an old home with not a lot of room where the furnace goes. They made it work and made sure we had pretty easy access to everything to maintain the basics on it. They also showed me how to check lights to see if it was working or not for the future if an issue came up. They even moved our old thermostat to a better location for even heating and cooling in our old home.They were wonderful and great at explaining everything to me from them start. I now feel more confident that I understand my new system and will know what to say to them if anything goes wrong in the future. It also feels good to know I can call them any time, day or night, to help out if needed. I will be recommending this company to anyone I know who might need something repaired or installed.
Michael Cundy
2 years ago
Been using climate controls maintenance plan for years ever since they installed a new AC and furnace for me. They always do an excellent job.
Jason did a fantastic job. He shared information about my system that had never been communicated before. He provided options that were extremely helpful. I strongly recommend him to anyone requiring HVAC service. Great job!
They deserve ZERO starts but you couldn't post without a one star rating.I pre-paid for a HVAC cleaning, scheduled it months in advanced, called the day before to verify my 4 hour time window 0800-1200, which is ridiculous!My husband took off work for this 45 minute cleaning. The appointment was constantly pushed back, 1:30, 2:00, 3:15. It is after 3:46 and no one has shown up.But if you don't pre-pay for a contract they are on time. No refunds for your contract when they don't show. The customers time is not valuable to this business. Kelsey lies about when a technician will be out and insists she is in charge. It is a poor business decision to allow someone as immature and unprofessional to be a representative for your product. I will ensure coworkers and friends know about the horrible customer service, poor scheduling,disregard for the customers valuable time and malicious business practices. I will notify Angies List and the BBB to prevent this from happening to anyone else.
De n Wade Urteaga
a month ago
Friendly, NOT pushy. Very professional but yet done to earth.
Janel Huxtable
a week ago
Our tech, Kyle, was incredibly helpful with trying to find us the best option for financing a new HVAC system. He spent a lot of time educating us on options but we never felt pressured. Would highly recommend him & climate control for your HVAC needs.
Rhonda Timberlake
5 months ago
Mark was my tec, I thought him was very thorough, and explained everything . Would use again!!! Thank you
Mark Kilpatrick serviced our furnace. Mark explained in full every step he was performing. I enjoyed talking to him and he was very knowledgeable and did a professional job. We were very impressed by his politeness.
Travis was great to work with during our regular HVAC maintenance. He was on time, efficient, and explained his work with us. We enjoyed working with Travis!
Michael Kricsfeld
9 months ago
Update: We joined the maintenance plan, and today Justin came by for a furnace inspection. He was professional, courteous and knowledgeable. He did a thorough job inspecting everything - all included in the annual plan. Highly recommend.Original Review: The capacitor on my AC unit clunked out on the hottest day of the year. I called the office at 5:45 pm, and within 3 hours, the technician was on his way. It was a quick 20 minute repair, and we were able to sleep better. Thanks for the quick response.
Brayden was terrific.....great work and service! Thank you!
Brently was very professional and answered all my questions. Excellent service!
Karla Samrany
a month ago
They were very nice on the phone setting up my appointment. They came out that same day and the gentleman that fixed my AC was very nice and professional. He knew immediately what was wrong and fixed it but he also ran a few other test to make sure everything was good. It was very nice of him to go that extra mile for me. I definitely recommend this company and will be using them in the future.
He was on time! Did not rush through the check up. Wrote everything out that might need to be done. Very friendly.
Micah was professional and helpful as always. Went above and beyond to get our system running well!
Kyle Thompson
10 months ago
Extremely Competent and professional, will call again for any HVAC needs.
Ronnie Norris
2 years ago
Tech was very knowlegable and explained in detail every step he took and why. Excellent tech and even showed me a trick to clean the condenser coils. Thanks for the great service
Fantastic experience, highly recommend. James and his crew did a great job. They quoted full HVAC replacement and had it all installed a couple of days later. It was conducive to my schedule and the crew was clean, efficient and friendly. Thanks again James and team!
Excellent service on short notice! Our furnace went out on a cold night. Service tech (Paul) arrived in less than 30 minutes. Very professional and conscientious. He had us up and running in less than 45 minutes and performed our regular check and tune up service while he was here. We are very satisfied overall with Climate Control Heating and Cooling.
Tyler Sherman
5 months ago
They were great! On time and professional. Explained everything really well and even suggested some thing for air quality and preventative maintenance. Expense stuff but nothing urgent that they pressured to get done. A very wonderful experience.
Patrick West (kcirishlad)
2 years ago
I had a plumbing emergency and called Climate Control because they were literally right across the highway. They gave me a 10-2 window the next day which was the soonest that someone could be there. I had to call twice and they missed their own 10-2 window...but Keith was a very capable plumber who solved the problem for now but also told me it will happen again and gave me several suggestions to solve the problem in the future. I really appreciated his honesty and I was aware of the existing problem but was in denile.
Carol Bloomer
4 months ago
We'd had 3 toilets installed less than 2 years ago. In Dec 2022 one of them leaked at the floor. An extra thick wax ring was replaced. On Thursday last week it leaked again. Fabian came Saturday morning and did numerous flushes to duplicate the leak but was unable to find it. He wants us to call back if it leaks again.
Micah was the best maintenance inspector we have had. Very thorough and explained everything.
Melanie Obrien
9 months ago
Our A/C unit wasn't working. Jason came out the same day I called and promptly fixed the problem. He was very courteous and professional. Will definitely want to have him as our technician in the future !!
Tom Williams
2 months ago
Tech was very knowledgeable and helpful. Nice guy.
Disappointed in the office staff. When I called to request an appointment the person I talked to kept getting my name and address wrong that I had to keep repeating it. Then she kept stating when my appointment was as different days and times and I had to keep clarifying it. The day of my appointment I get a voicemail at noon saying James was double booked and I needed to be rescheduled. Earliest would be Saturday. After I already waited 4 days from calling. (Every other company I've gotten quotes from came out same day or 24 hours within calling) When I returned the call I requested to just cancel it all together as I was not impressed. The lady who took my call asked why and as I explained my experience she got extremely rude cut me off and said well just have a good day then.Office staff set the stage for the techs. I was not impressed when I scheduled my appointment but was hoping the tech would make up for my initial call. But then today to be cancelled on and then rudely spoken to, forget it.
Cedric Norton
5 years ago
Paul did a great job getting the system going and educating me and routine maintenance needed for my unit.
Seven Hubbards
2 years ago
Nate is very professional and excellent technician. Would like him to come more often!
Quick response when called regarding air conditioning problem. Julian Gonzales was very professional and knowledgeable. When he had a question he called in another technician to help with the problem. They both did an excellent job! Thank you!
Lilit Beglarian
3 weeks ago
Keith came by and walked us through our entire plumbing system! He was really great, courteous and knowledgeable and really helped us out!
Ashley Furgison
a year ago
Justin at climate control was very good with fixing with our super old air conditioner he was professional and great to work with I will definitely be returning service with climate control over any of the other ones
On a very hot 100 degree plus Saturday. My Mother In law's A/C went out I called Climate control and they were able to come out on a weekend, quickly diagnosed the problem, repaired it with parts on board and had my Unit up and running within a hour of getting here. Great service, friendly, reliable and highly recommended. Thank you so much.
Kerrie Frederick
5 years ago
An emergency call when the A/C went out on a holiday wasn't what I 'd planned. However, Climate Control sent Ben out to see what the issue was, and he was able to get the system up and running. On a day with a heat index of 101, this was a life saver. I've been a customer of Climate Control for many years, and will continue to be. Thanks for such good service under trying conditions.
Arrived on time. Very professional. Knowledgeable of AC unit.
Robert Sanderson
6 months ago
Our ducts were seriously dirty. They did a thorough job and left the everything cleaner than when they started.
Philip Garrison
6 years ago
James and the office staff are easy to work with and they treat customers with the upmost respect. Customer service reps are really helpful. Technicians and installers know their stuff and do the job right the first time. When you need a go to HVAC...climate control is the place
Katie Patterson
8 months ago
We have been customers of Climate Control for several years and have always been very pleased with their services.Mark arrived as scheduled for our furnace maintenance/cleaning. He was very helpful and explained everything he did as well as his recommendations.We will will continue using them in the future.
LeAnn Rogers
6 months ago
Kyle was very informative about each aspect of the furnance inspection. He found several major problems on our unit and worked with us to rectify them. Appreciate his attention to detail.
Lois Roberts
7 months ago
Nate Deuel did a great job of accessing the situation and explaining our options. He was very professional as well as friendly and easy to work with.
Fabian came to help us with our water heater that was not working. He came to our house as his last visit of the day even though he could have pushed us to the next day! Very professional and nice. He was able to be an advocate for us and got us approved for a new water heater instead of having to send out for parts and making us wait days or weeks to have the old one repaired! We will definitely call Climate in the future. Thank you Fabian!
My landlord uses them as a regular maintenance and calls them for repairs for the heating/air conditioning unit at his rental where I currently reside. My air conditioning went out two days ago I called them they said they would be here that day. They did not show up that day they asked, would an appointment the next day work?. I informed them it would not work because it was hot as hell and we being a preferred customer and being told that they would be here, I would like them to keep their word. They did not keep their word they were saying they said they would be here the next day between 12 and 2 they did not show up till 4 and I had already gone and gotten Gorilla tape and taped my ductwork back together to make it actually cool my house because the ductwork was leaking all of the cold air into my basement and it was not cooling my house. The tape job i did FIXED the problem but my landlord and I wanted it to be completely fixed, correctly fixed. Repairman said I did a stellar job on taping up the Dutch work that was leaking and keeping the air in the Ducks to be released out of the vents and into my house instead of directly into my basement and therefore, the repairman did NOTHING TO FIX IT, did not add anything to the work that I already did to the HVAC unit.I fixed it myself. I waited two days for them to show up MISSED 3 SCHEDULED JOB INTERVIEWS for them to do nothing regarding the leaking So no. I'm not very happy with them and if it was my choice, I would not use them any longer ,but it is up to my landlord not me.
Jesse Stevenson
3 weeks ago
They were able to get my AC working quickly! Real life savers!
Had an appointment for a service call. Waited two hours and no technician showed up or called. They didn't bother to tell me that he would be 3 hours late! I went with another company (C.M. Mose & Son) for my service.
Emilia Holcomb
10 months ago
Bently, Kyle, and Troy were the ultimate professionals. I love the service they provide and highly recommend their services!
Jeffrey Duthoo
6 years ago
Their service was quick and professional. They showed up the next day for an estimate and had it installed by noon the day after. I would highly recommend them for any of your HVAC needs.
Micah is a professional in everything he does. He is very knowledgable of his craft and takes his time making sure our system runs great.
Keith Hurd is an awesome employee! He did a great job and saved us money with his recommendations. Will be asking for him every time.
Kathie Mullikin
3 months ago
Tech was very nice and helpful & respectful
Justin K. Did an amazing job of explaining some care I can do to help extend the life of my new system in between maintenance. Will use again.
Paul showed up at 6:30 p.m. to work on our furnace. He was prompt, polite, listened to my troubles and concerns and assured me he would get the problem fixed. Sure enough, we have heat again with such professionalism. He did so well explaining everything that I will now have them back every 6 months to just check out the system and make sure everything is up to speed. I highly recommend Climate Control.
Great company. Kyle got us up and running the same evening we called.
Jon came out, thoroughly explained what he was here to do, did the work, then gave us a breakdown of everything and what it would cost. He went above and beyond by taking the time to look at a couple of items not directly related to the visit and had some ideas about them or called someone and then gave recommendations.
Nathaniel Mays
4 months ago
Justin kieso was great and helpful even though my issues was a challenge and not occurring when he visited. He helped explain issues and resolve a long standing issue I had with dryer vent. Def recommend.
Donald Sheppard
a year ago
Called Climate control out for my yearly adding of freon to my twenty three year old trane ac unit, it's old but just keeps running. I've been using climate control for years, loyal to them, I always tell the tech to just check the freon level and let me know the price of the freon and the amount needed. I was told about three pounds of r-22 freon was needed at a cost of $300.00 per pound, I asked about replacing the leaking A - coil and was told my unit was to old, A-coils are no longer made for this old of a unit. Decide not to add the freon at $300.00 per pound and was given a bill for nothing. Called another large ac company and asked how much there r-22 freon was per pound, $115.00 per pound and they have A-coils to fit my unit with a 12 year warranty. Lesson learned, always get a second estimate, companies are not looking out for your best interest, no matter how long you have patronized them.
Dan Rasmussen
2 years ago
Our tech, Kyle was amazing! He was quick in diagnosing the possible problems and then clearly presented all solutions and their costs. I truly appreciate the kind of company that is upfront about costs when servicing your HVAC because they saved us money in the long run.
Payton is an awesome technician
He was considerate,kind and very involved in his work. He deserves a raise. Thank you for your time.
Andrea Snider
2 years ago
Vince Miller did a great job. He was very professional and quickly fixed our A/C issues, which is much appreciated during a heat wave. Thanks again!
Whitney Mamminga
8 months ago
Jason was outstanding. Took his time and was extremely helpful!
Peyton Campbell
a month ago
Mark was awesome! He was quick and efficient. He knows all the ins and outs and was able to explain how an AC tune up works and what he would be doing. He was very helpful and I highly recommend Mark!
Brent Gartin
5 months ago
Jon is an amazing tech, very thorough and professional. Would recommend requesting Jon for your next tune up.
Carol Thompson
13 hours ago
Kyle came out this morning and serviced my air conditioning unit. He explained thoroughly very thoroughly everything that I could do or didn’t have to do. My unit is old and he. I hope will extend the life of the unit for some years. He was very kind and very professional put on the booties when he came in the house, and I could not ask for anyone any nicer than he was
Climate Control services my HVAC Spring and Fall. They check everything out and give a very thorough explanation of the condition of the system. My technician today was Kyle Bryant. He was very polite, courteous, clean…. He worked quickly and was mindful of my time. I appreciate that greatly. He did a nice job.
I had the horrible experience of sewage backed up into my home. Keith explained my options then proceeded to speedily unclogged our drain and cleaned the area....priceless! Keith’s kindness, knowledge and professionalism made a bad situation better, I couldn’t be happier with his performance. #6stars
Facepalm Migraine
3 months ago
Great experience, as usual. Julian was prompt, friendly, knowledgeable and professional. A/C repairs are never fun, but he made it a very pleasant experience.
I've worked with Climate Control for years now, and would absolutely recommend them to anyone who wants good work at a competitive price.
Sandy Lightner
a year ago
Climate control is great! Called when the AC wasn't working right, and they got someone out very quickly. Chris was very courteous, and knowledgeable....taking the time to explain everything he needed to do, as well as the price. Overall great experience
Janice Neighbors
6 months ago
Matt k arrived on time, serviced my furnace and AC, he explained everything that he did and answered all my questions, I appreciate the good service i received from Matt and Climate Control
janice hardin
2 months ago
Mark was exceptionally professional and personable. He took time to ask about previous problems. He was very knowledgeable and took time to explain in detail and explained the technical readings. He was the 1st tech to ID the incorrect evaporator paired 3 ton A-coil and how our unit operates. We will be asking for him personally in the future. Thank you Climate Control.
Jerry Johnson
2 months ago
Great company! Very professional. I Have a year system maintenance hvac program with them. Very reasonable.
Michelle Higginbotham
2 years ago
Great service from Vince!!! He was very nice and efficient on getting the furnace nice and clean and getting our mini splits cleaned for the upcoming spring!!!
Brently was amazing! Very professional and friendly. Explained everything very well and fixed my issue very promptly!
Chris Henderson
9 months ago
Justin came out to do routine maintenance on my system. Super helpful and pointed out suggestions for things we should be looking out for in the near term future.Additionally, Climate Control installed my current system a few years ago when my home’s original system needed replaced. They did excellent work and have provided great service since then. Highly recommend Climate Control!
Teresa Butrous
a year ago
They are so knowledgable and honest. We just had another company come out the day before for our hot water heater. The other company told us we needed to get a new one. I had a feeling he wasn't being honest. I asked around .I was referred climate control.it end up costing me 100.00 fix. Then a year later our water line outside got a whole in it .we don't hesitate I called these guys .thank God for them Bless you guys. Teresa
Ruth Stonham
8 months ago
Technician was very knowledgeable and friendly. Took the time to show us any problems and explain options.
Kyle was courteous and professional. He completed his work in a timely manner and gave me a briefing on my furnace. He recommended products and services appropriate for me but did not pressure me to sign today. He is an asset to Climate Control.
Timely and excellent service for plumbing work. Keith was helpful and took the time to discuss options for the work to be done, in a way that I could understand. Thank you for the prompt assistance.
Felecia Morris
11 months ago
The Climate Control technicians are always extremely pleasant and give a complete detail of the services they performed. Would highly recommend this company.
Travis Huffman was awesome. He helped save me money with plumbing services they offer, and he was an all around great guy! Thanks Travis!
We had a plumbing issue that I couldn’t figure out. Checked online for someone who could come out with short notice, on a weekend. I messaged and got a reply right away. Sure enough Climate Control was available to help us the next day. The repairman arrived earlier in the day than was expected, but that’s a good thing right? Who wants to wait around all day? He called when he was on the way and he arrived as he stated. He listened to my explanation of the problems we were having and offered up a solution and an estimate. Inflation sucks! Well the repair was completed in no time and done right…I watched and chatted with the repair man as he was doing his work. A real nice friendly guy but I forget his name? I asked many questions and he was very helpful with anything I posed. The total bill came out lower than the estimate, another good thing! We are very pleased with everything and the issue has disappeared. We will now probably be scheduling a AC tune up with this company lickaty split!…edit: we had a tiny seeping issue in one of the fittings that I had to have them come back out for…just needed a tweak with a wrench. There was a bit of a communication problem on the scheduling but it got done and it’s all good now!
This is the second HVAC system we have purchased from Climate Control (2 different homes). Our experiences thus far, spanning nearly 20 yrs. has been excellent. Dave the owner, runs a great company with great employees. Excellent customer service, response time, thorough explanation of all services provided.
Michael Williams
6 years ago
This was my first experience with Climate control and I could not have asked for better service. Our A/C went out late at night and climate control was there within 30 minutes. Thankfully they were able to fix the issue very cheaply, and they did not try to pressure me into buying sometime I didn't need. They simply fixed the problem and were on their way. I will definitely use them again in the future.
Fixed ac and explained all throughout the process. Kyle did a great job
Fantastic service! Scott was the best technician ever! He explained everything very well. He was extremely thorough and very informative. I will definitely ask for him in the future. Great company all around!!
Amanda Malcolm
2 years ago
I was very impressed with Climate Control and their thoroughness. I have two systems that needed serviced and Travis was very knowledgeable and explained everything to me! I will recommend Climate Control to my friends and family!
James Richardson
a year ago
Climate Control dispatched a technician, Bryan, on an emergency A/C repair on one of the hottest days of the year. He took time to explain all my options, ultimately saving me thousands on a system replacement, for a part replacement. Was professional, timely, and courteous. This my third time using Climate Control in the KC metro area; can’t recommend them enough to all my friends.
Jason was an excellent technician. He did a great job explaining everything to me and he was very respectful of my home and AC/heater units. Call Climate Control and request Jason.
3 words... professional, friendly, quality!
Nicki Batcheller
a year ago
Very professional. The technician Chris was very knowledgeable and went above and beyond and did all of his work with a positive attitude and smile. I Have been using Climate Control for years and will continue.
Jason and Victor did a good job and took the time to explain things.
Micah is a detail-oriented technician and attentive customer representative. He is courteous and nice.
James VanRoss
5 months ago
My duct cleaning crew was and I g! Thank you Zach Jeffries and company!
Michelle Warner
3 days ago
Julian was top notch … very friendly and knowledgeable.
Armand Stricklin
4 months ago
Amazing service! Kyle Bryant was very professional and informative!
Cathleen Gwin
3 months ago
Great company and great service!
Troy is knowledgeable and low pressure, answering all the ins and outs of options compatible with your specific house HVAC needs. Chris is a heck of a technician. Great experience all around .
Bryce Metheny
3 weeks ago
Had a sewage line back up. Roots and a broken pipe. Jason was very knowledgeable. Put me in touch with a disinfecting service that came out the same day. Also pointed out and fixed other various problems. Considering the circumstances was a pleasurable experience and would highly recommend.
Dan was very helpful in discovering the problem with my AC cooling issue. I called 2 other companies and Climate Control was only one able to get a technician out the same day. I now have the annual maintenance plan which minimized my expense, provides 2 inspection visits annually and other plan benefits.
Provided an accurate quote, timely response and quality execution of the work...exactly what I look for in a service provider. I had handyman resources quote my project for MUCH lower, but given the scale of work that was actually performed, I was very happy I went with Climate Control...you get what you pay for!
Sarah Dougherty
a week ago
Climate Control is a great company to work with! Professional and always on time. Julian was knowledgeable and thorough. Highly recommend!
Climate Control cleaned out ducts today. The team was on time, polite, and efficient. They took the time to explain the process to me and they let me know when I was going to move upstairs since I work from home. Great job!!!
Jenna M. Miller
9 months ago
Justin was very professional and helpful in providing additional information for other potential future services. He was honest and to the point regarding the status of my equipment.
Dave Williams
2 years ago
Kyle was awesome. Very professional and courteous. Didn’t try to upsell. Performed our semi annual checkup and equipment cleaning. Definitely would request him again.
Micah came out the day after we called about our AC unit. He did a very thorough assessment and gave us all the information and options with absolutely no pressure. We decided on a new HVAC unit and it was set up to install the next day. We were impressed with the timeliness and professionalism of the techs that installed the unit. They educated us on every aspect. The entire experience was great and we would recommend this business over and over. Thank you for taking care of us!
Charles Coakley
4 months ago
Troy Pavlica, a salesman with Climate Control, arrived exactly as scheduled and thoroughly examined my air conditioner/furnance. He recorded many notes and figures regarding my present unit. I needed a couple of days to think about his product, and when he returned, he made an excellent and very professional presentation which I clearly understood. I was given plenty of opportunities to ask questions and he responded in layman terms which made total sense to me. I purchased an air conditioner and furnace at the end of our conversation.
Annalisa Gold
a month ago
Very friendly been with them for years
Brently Palmer was a pleasure to work with. My Mother is 91 years old. She was very dependent on my Father on issues like these. He treated her with respect and caring throughout the process. It was refreshing to watch his caring attitude for all involved.Well done Brently Palmer
Elizabeth Hill
5 months ago
Ryan O'Dell did an amazing job getting right to the root of our furnace problem! He was very knowledgeable and gave me some great tips on how to help my furnace run more efficiently in the future. Climate Control always takes care of us and I won't ever call anyone else. Thanks, Climate Control. We enjoy being lifetime customers.
Sarah Schneider
2 years ago
Our AC was not working well so we called Climate Control. They were quick to get back to us and sent out a technician. Micah came out and was very personable, professional, and knowledgeable. He gave us several options at fixing the unit which could buy us a little time however we decided replacing it would be the best option. *I will update this review after the unit is installed.*
Maggie Toellner
a year ago
Very professional and knowledgeable. I never feel pressured into anything. The techs have been honest with me about what are simple fixes we could do ourselves and what we should pay a professional for.
Richard Hubbard
3 months ago
Again, Nate did a fantastic job as he always does. Thanks Nate!
Excellent service. Service person, Ryan, was punctual, efficient and friendly.
Called for a quote and service man came out talked about what I wanted done, which was a sump pump put in from cutting a hole in basement floor to wiring the pump and a battery backup. Was told it was a dusty job and service man suggested to hand plastic around where I wanted the sump pump to help minimize dust. They came at 9 or 9: am and when I came home at 4 they were sweeping up. Did a very nice job on fixing concrete where they cut it. Was very pleased with the work they did. Same service man installed the sump pump with 1 helper.👍
Brett Clemens
3 years ago
Dan was excellent and had exceptional customer service. Highly recommend him and climate control.
Travis did an excellent job or explaining everything he had done and even gave me helpful suggestions for a larger filter. I would highly recommend him and certainly will request that he always be the technician for any service on my heat pump/air conditioner.
Michelle Leone
4 months ago
Ryan came out for our A/C maintenance check up! Ryan was polite, friendly and very knowledgeable! Answered all of our questions! We appreciate his caring & patience with us! Thank you!
Rachel Van Gorp
a year ago
What started out as a freebie from the Liberty Fall Fest turned into an afternoon of Super Hero fun! The girls even wrote their own theme song! Just think, that plunger could have gone home with a little boy who offered his whole bag of parade candy 😆 Thanks for the plunger!❤️ Climate Control Super Heroes(Heating Hero, Cold Stone & Plunger Girl!)
very quick, explained everything out front, have used them for 3 systems in 3 different houses and have been more than pleased every time
Marlene Cooper
2 years ago
A friend recommended them saying they were great. We contacted them about replacing our hot water heaters and had a new system in 2 days. The technician, Drew, was awesome. He was very knowledgeable, polite, efficient and found a few issues I was unaware of and corrected them. I would highly recommend this company, and I'm not easy to please.
Cheryl & Ed Hale
a year ago
Climate Control has serviced my heating & cooling system for many years, and I have never had a negative experience! Their technicians know what they're doing, and are great at explaining any issues. They are very professional and always polite and friendly. My technician today was Travis Huffman, who I requested, and will continue to do so. It is nice to have the same technician returning to take care of my HVAC System! I highly recommend Climate Control!
Climate control has been very professional with all the services I've used them for. From installing a new water heater, furnace and air conditioner when it was -15 outside this winter, to fixing some plumbing issues with my outdoor spigot and routine maintenance of my equipment they have been a pleasure to work with.
Jeannette Wilkinson
8 months ago
We are very pleased with the service received. Jason was very professional and answer all of our questions as well as fixing our heater. We would definitely recommend this company for any service. Thank again Jason!
Julian was personable and knowledgeable. Friendly demeanor.
Eric Townsend
2 months ago
Donaldo Mendoza came out last week to inspect the plumbing in my house and flush my hot water heater. He was very professional and knowledgeable. He found my PRV failed and caused my expansion tank to fail as well. I figured i would get that stuff repaired as well as adding a water softener. He came back out today and did the repairs for me. I was stunned to see my new maintenance water softener how small it was. He explained how it worked for me. The install looks very professional and clean. Very happy to continue my business only with climate control
bryan brogren
3 weeks ago
Kyle was super in all aspects!!!
Cassandra Gerhold
2 years ago
Keith was very polite and courteous from when he called to let me know he was on his way to when he he was leaving. He was very knowledgeable and was able to diagnose our issue and explain it to me in a way I could understand. He was also very efficient and quick with fixing the issue. We discussed some other, bigger plumbing issues and when we’re ready we’ll be calling and asking for Keith.
Mark was very professional and informative.
Justin from Climate Control is an excellent technician and took the time to explain the different AC readings. He cleaned the condenser coils and the air blows super cold now. Highly recommend!
Completed AC inspection. Free on leak found and resolved same day. Great recommendation on surge protection. Explained findings thoroughly, Great job! Thank you Ryan O’Dell!
There membership saved us a lot when 2 days after I got the membership we had the ac go out Saturday night.Great repairman too
Shellie Sullivan
2 years ago
I recently had my heat pump serviced and was so appreciative of the great customer service! Kyle was my technician and he was thorough, professional and polite. I would not use any other company for my heating and cooling needs.
Brayden was great
Knowledgeable and very pleasant.
Climate Control responded within 15 minutes after we placed an emergency service call about 7 pm. The person taking the call was a climate control employee working from home but took the call and initiated a call to the on call technician.He, in turn called us to say he was on his way.As this was after normal hours, he was unable to acquire the necessary part to complete the repair until morning.Therefore, the repair will resume tomorrow after the part is acquired.
Judy Parsons
4 months ago
I love this company! Such a pleasure to meet Keith! He checked to make sure my sump pump was working correctly. I was happy to learn that Keith was a master plumber. He was so knowledgeable, professional and kind.Thank you, Keith!
Aurora Sekine
8 months ago
Today I was sent an angel from heaven in the form of Jason Andresen. I discovered water seeping through my kitchen floor boards this morning and he came out literally within a couple of hours, put together an entire report with the various issues, confirmed a follow up visit to get it dried out and even helped me resolve some other plumbing issues we identified while he was here. He knows his stuff and is an absolute blessing. Thank you Jason and I am so glad I met you today!
Bill Gregory
3 months ago
I don’t ever write reviews but we scheduled a routine maintenance appointment with Climate Control Heating and Cooling Liberty. Our technician Ryan said our hvac system was very old and needed replaced. He said that our heat exchanger was bad and carbon monoxide was a real threat to our health and gas furnace legally had to be shut off for our safety. They sent a sales men out that same day to talk about buying new hvac system. They gave us a price estimate on replacing. We scheduled a second appointment with different company to get second opinion. They said our hvac system was working fine and heat exchanger was fine also!!! Don’t walk…... RUN from this place!!!
Matthew Hahn
8 months ago
Nate was Awesome and helped us with all our answers and tried to help us in any way possible to get us what we need
Justin Coniglio-Leveque
6 days ago
CCH&C responded quickly when our AC went down. The technician, Jason, was kind & professional. He let me know the pros & cons of repairing vs replacing. He answered all of my questions & was incredibly patient as I conveyed everything to my wife. CCH&C quoted us a very competitive price on a gently used model. In the end, we went with a personal acquaintance of hers solely due to the personal connection.
Elena Johnston
6 years ago
Your search for a reputable contractor stops here. Climate Control Heating and Cooling provides the most timely, quality, and careful service I have ever experienced with a contractor. Our AC was down and the indoor temperature reached about 90 degrees very quickly. We contacted Climate Control and they dispatched someone to us within an hour and had us back up and running the day of. We can't thank them enough for their excellent service, support, and kindness. I would recommend this place to anyone!
Travis Huffman diagnosed our issues quickly and we decided to have our system replaced. Travis' customer service skills are top notch and I recommend the company and Travis specifically as well as James Parsons the Ops Manager. We had one minor issue and they fixed it immediately and addressed our needs and concerns. Thank you guys!
Michael McCullough
a year ago
Technician was knowledgeable and personable. Kept me updated during the process. Their pricing is unbeatable if you are a member of their Comfort Club. Only issue I have is that 23 months earlier they installed the same thing. That can be chalked up to a defective part, so the tech installed a different brand. Will never go elsewhere for my heating and cooling issues. Tech’s name is Brayden. Give him so recognition.
Nate was great! He texted me an hour ahead of time so I could be ready. I asked for a few more minutes before the appointment and he was very accommodating. He washed out All the condensers on the AC outside, which was really clogged. Inside he always wore the booties and explained how the system really works. I had him clean the blower wheel which had never been cleaned. Great job Nate!
I filled out the online service request form around 8:00 am on a Friday, got a call in under 30 minutes and Brently was at my house before 11:00 and had my furnace going by noon.
The technician, Ryan, was knowledgeable and explained what he was doing and the charges. They were at our house within a few hours. They called ahead and were on time. I highly recommend Climate Control!
Travis is a great representative for Climate Control Heating & Cooling. He is fast and does good work.
Had a clogged ac drain, called Climate Control and they got Vince out to our place very quickly. Vince got the job done fast and was very knowledgeable when answering our questions. Really great experience!
Emily Lawler
5 months ago
Shawn and his crew did a fantastic job cleaning our vents! They were friendly and professional. They were also fantastic with our dogs!
Kyle Olson was the technician that was here Tuesday, Aug 8. He was very knowledgeable and explained everything about what he was doing and why. He also took my opinion in to consideration. He was here about three hours. We always appreciate Climate Control and the way they do business.
Joyce Norris
4 months ago
Mark K was very knowledgeable and explained everything so I could understand. He did an excellent job!
Micah was a great technician. He explained everything really well. I wish the prices were lower but overall I am happy with the service.
Jeremy Hill
11 months ago
Our family is full of gratitude for the outstanding service we always receive from Climate Control. Fabian, Allin, Riley, Harrison, and Caleb all completed work at our house within the last two days. Their 5-star commitment to being professional, honest, thorough, and to clean up after completing work has been amazing. Although nobody looks forward to having plumbing problems, we do look forward to calling this outstanding team back whenever we need to. If you want integrity and value, Climate Control is the only business you should consider. The owner, Dave, is an honest guy who also only hires integral employees. You can rest assured this company will do its best to serve you and your plumbing needs.
Kate Cookson
3 months ago
Jason was super professional and efficient with his time. He also made fast friends with my puppy. Thank you Climate Control
Steve Krischel
4 years ago
I have has several people do your maintenance for several years now, and Paul is by far the best.Totally represents your company to the highest standards.
ericthered kc
3 months ago
Very knowledgeable and took the time to show me where the problems were and explained how the problem typically starts.
James Granich
2 years ago
Amazing job and went over and beyond my expectations. As an engineer, I expect detail and thorough work. I also tend to ask a lot of questions. They were able to do all of that with being courteous at the same time.
Great service from the office to the technician. Installed new furnace 3/17/23. I also use them for preventive maintenance. Highly recommend.
keith was very good at his job prompt respectful took great care not to harm anything in the home i will use him again if need be awesome employee 5 stars isn't high enough
Kelsey Frailey
2 years ago
Micah came and resolved our AC issue and was very professional and did great work.
Gail Humphreys
7 months ago
Nate is very knowledgeable and professional as well as excellent customer service. He and Kirk worked with us to make sure we were taken care of. Thank you both.
Travis Breiner
10 months ago
I would 100% NOT recommend using this company for any services. Way over priced, tried to charge me for an item that was under warranty(installed by them by the way), and then tried to upsell me on a new furnace.
Richard Carr
3 months ago
Brently was patient and thorough in explaining our AC problems and solution options. No pressure-just helpful.
What Happened!! Call Climate Control because my air conditioner was not working. They came out and charged me for a service call and told me the motor was going out. They were to order a new one and install it in a couple of days. A week later I still haven't heard from them so I gave them a call. Was told they would call me back. Still haven't heard from anyone.I am a Senior Citizen and you just took my money and left me hanging. Shame on you !!!!!
Jason was my service tech for our A/C unit. We have used this company many times, and he took the time to read all our customer notes before getting here and asked me if I had any concerns. Was professional and did an excellent job cleaning the unit outside and inside. Also, he added some additional sheet metal to our older unit where we had aluminum tape to give it a better seal. I truly appreciate Jason taking the time to get the job done right. Thank you Jason for your attention to detail and professionalism as those are two things I look for with a company.
Climate Control has been doing the maintenance on my air conditioning and furnace for two years. Vince Miller was doing the annual maintenance on the furnace. He had a gas leaking machine with him. He tested my pipes and discovered that I had gas leaks. He immediately contacted the office and scheduled an emergency plumber. Drew Whitlock, the plumber, showed me where all the leaks were and explained to me everything about the leaks. I am a widow and I was unable to pay the bill. The owner paid for it as a Christmas present. I am beyond grateful. I would recommend them to everyone. They are honest, reliable, efficient and really care about their customers. Thank you Climate Control.
Hannah Peterson
a year ago
Very knowledgeable and offered great advice! Had my air conditioner running in no time. Also, fair pricing. I will use them again for sure!
Larry Alderman
2 years ago
The tech - Micah, was awesome. Very trustworthy, honest. Hard to come by anymore.
Kyle was knowledgeable and carefully walked me through the different issues he found with our system and with the different options available to address the concerns.
Jo Fleckenstein
2 years ago
Micah Menson was very professional and clearly explained the problem and options available to us. We would definitely recommend to others.
Climate control has handled all our Heating, cooling and plumbing issues and i could not recommend a better company. They have very fast response times and the employees really go above and beyond to resolve any issues quickly. Will definitely be a lifetime customer!
Daniel Navarro
a month ago
Called on a holiday weekend and they made time for me. The Hvac tech (Kirk) was very professional and courteous. He answered all my questions and I feel he honestly cares. I am a new customer and they've earned my business and this review. I felt I was really taken care of. Thank you
Accommodating to needed repairs with same day responsiveness. Professional local service.
Sharon Fowler
4 months ago
Nice young man! Very courteous!
If you want individualized and personable customer service, look no further. They never say they don’t have time; we can’t make it and no upsell tactics. It was about 7pm when my appointment was and Justin never complained or attempted to rush through my inspection, all the while being very professional and friendly. He explained everything he was doing, answering my million and one questions, and clearly knew that he was highly educated and had ample experience. Their referral bonus is real, and I got my check in less than a week. I won’t go anywhere else for my AC needs, and they will be the ONLY company I suggest.
My spouse and I just moved and of course our AC unit went out. Our tech was Nate, he was polite and friendly. He was here for hours 'on a holiday weekend' and really gave us a good understanding of our current system and various options available. Wonderful service. Thank you Nate! 😊
Pamela Bennett
2 months ago
I had a plumbing walk through and they found a few major problems. Which they will be back in a few days. They also found 2 leaks amd fixed those on-site. I have been a customer for 30 years and I love that they added plumbing 4 years ago. All staff are all. Knowledge, friendly and caring. I highly recommend Climate Contol for all heating and plumbing needs.
Lindsey Smith
3 months ago
Justin was very knowledgeable and did a great job! Super personable!
Kyle was great. Very personable and knowledgeable!
I've been using Climate Control for all my heating and cooling needs for years. However, I was beyond impressed by their great customer service for my recent HVAC emergency. I came home from work and realized the AC must have gone out because my thermostat was reading 85... I made a call to Climate Control and Maddy was able to get someone over to my house within about an hour. Our service tech (Brayden) was able to quickly assess and resolve the problem. By bedtime, our house was back to normal. Thank you, Climate Control!!
Kaleb B., who serviced my AC today, was very efficient and kind to my rowdy kids and dog. Excellent work overall. He deserves a raise just for his patience and extremely polite. I have enjoyed the polite individuals that come to maintain my AC/Furnace since I had it installed by them.
Jason was friendly and thorough. He explained what he had checked and when he found a problem. We have used Climate Control for years and are happy with their service!
Paul was very Professional, helpful, and a all around nice person. I will recommend Climate Control to any and everyone. Next time I have an issue I'm calling Climate Control. Thank you so much.
Glenda Jacobson
a month ago
Jason was my technician. He does a thorough inspection of the units and replaced the filters. He is the most thorough technician I have had — & I’ve had a few😃. Not every technician will service an attic unit. I have had good service from Climate Control. I will stay with them & their yearly service plan as long as Jason is my technician!Thanks, Climate ControlGlenda J
Micah was supurb, excellent professional. Explains everything in detail and resolved the heat pump issue in a single trip
Travis completed our semi-annual furnace & a/c check. Keith performed a check of all plumbing systems and repaired a gas leak on our fireplace. Both were informative, knowledgeable and respective. We will always use Climate Control.
Called Climate control to look at a water heater on Monday. A plumber came over and looked at it, but couldn't fix it because it needed more manpower. The plumber was professional and courteous. I followed up on Tuesday with the office , and they said they were working on a quote and I would hear back soon. Waited another day and still no word. Finally, called another company and they sent a plumber who fixed it in less than an hour. He laughed when I said I was waiting for a quote from another company. In short, this was a simple job. Climate Control only cares about google reviews. I will not call Climate Control again.
William Langley
2 years ago
Very efficient Ed the Tec. Was friendly, courteous and knowledgeable about our system. Highly recommend this company
Paige Johnson
4 months ago
Mark was great and very informative and professional.
Travis and Climate Control always perform top of the line services and customer service as well! So happy with my business with them. Highly recommend. Always on time, worth every penny of peace of mind!
Micah was super great! He was extremely friendly and knowledgeable. He was able to repair our A/C quickly, when another company had told us it would possibly take weeks or months to get the part in that was needed. I would highly recommend him!
Kyle was thorough and answered all of my questions to my satisfaction
geraldine hecht
a year ago
Climate Control do excellent work everyone is very
Knowledgable and professional. They give honest evaluations and the pricing is very reasonable. I have used them for several years and for air conditioner , furnace and plumbing work and they always do a hood job
I WAS HONESTLY IMPRESSED WITH TECHNICIAN BRENTLY'S VISIT AND MAINTENANCE IMPROVEMENTS TODAY. AN HONEST GENTLEMAN WHO KNOWS HVAC VERY WELL, GLAD HE CAME HERE TODAY! THX CLIMATE CONTROLI would like to add Mr Jason to the list of fine technicians that Climate Control has that gives over the top service!
Climate Control has amazing customer service and communication skills.Nate called ahead to let me know his eta this morning. I really appreciate this added effort so that i know when to expect them and who will be showing up.Nate was very welcoming and easy to talk to. He went over what he was going to be looking for and told me how much time it could possibly take. Nate, also made sure to answer all of my questions and even got up in my attic to check the quality of my insulation. The client care/satisfaction, added effort and continued communication were 10/10. Nate was wonderful and even helped get me on the schedule for insulation install this week.The company is now incorporating a Stop light check list at the end of the service call. I LOVE THIS because I'm a visual learner and It was so easy to follow. I was able to see the entire breakdown and how my system is functioning. The rating system has designated green, light green, yellow and red boxes. This was so helpful to actually see what was working well and what needed to be discussed as a concern.I've been with Climate Control for two years and I've never had a bad service call.Nate was so polite and helpful. I truly appreciated and enjoyed the extra time he put in, in getting questions answered, communicating the HVAC maintenance check list and finding quotes for attic insulation install.
Kyle inspected our furnaces and A/C units,
He was very professional and knowledgeable. He was a pleasure to work with.
Marjorie German
2 years ago
Zach was nice, professional and had the part ready before he even got to my house.
Nadine Walker
3 years ago
Called them out because I had an issue with my AC. They put me on the schedule that day, but were unable to make it. They were able to show up the next day, and gave me a call 27 minutes away, so not the hour, which is fine. Jordan was my tech, and he spent maybe 10 minutes max outside diagnosing my issue. Never opened the unit at all. Told me my unit was drawing too many amps I believe. I asked for an estimate, and he told me for parts and labor it's usually around $400. This was not an exact quote, because he didn't know the price of the motor. I was told I would get a call with the price the next day. Paid him the $89 for the service call, and he left. The next day, I realized I had to work and wouldn't be able to answer the phone, so I sent an email back to him letting him know about that and asking to reply there. He never called though. I waited several more days with no call back, and finally called them. They told me he was at home (which is fair, as it was 7:30 ish) but that he would call me back at his earliest convenience. Never called back. Still, to this day I'm waiting on his earliest convenience Heres the real kicker, finally just found someone else to do it, and it turns out, there wasnt anything wrong with my motor, there were wires hooked up wrong causing it to over heat. He may have known that had he bothered to open it up and look. What a complete waste of money. Long story short, look elsewhere for your repair needs.
This company is first class. Their service Tech Travis did a great job and unfortunately it was time to replace our nearly 20 year old A/C and from their sales person, Troy, to the installers they were very professional, on time, and responsive. Within 18 hours we went from finding out we had an A/C that needed to replaced to a new one installed and cooling our home.'2/2/2022 - While I still stand by the quality of work they did I would not purchase their maintenance program. They scheduled it in the spring of 2021 and cancelled due to them having repair calls, which I appreciate they take care of others in more need. But they never rescheduled so we never go any of the checkups and maintenance that we paid for. This is disappointing considering how our first interaction was. So I lowered the rating to 4 stars.
Don was great. He explained the servicing of my furnace and heat pump in great detail, and gave me a thorough report with recommendations.
Brooke St Onge
a year ago
Very courteous phone service. Always very prompt to get me scheduled and flexible if I needed to make changes. The technician that came to service my system today, Ed, was very kind and professional! I have a maintenance package, so it usually doesn’t cost me anything when they come, but they are always thorough and make sure they do a good job each time they come.
As a homeowner, it's hard to find people you can trust to work on your house. I really appreciate the professionalism and communication from the team. Micah is fantastic, he always does a great job.
Patrick Halfhill
13 hours ago
CC as always did a great job at a fair price. The tech, Jason Rutherford, was on time, courteous, clean and efficient. I highly recommend Climate Control.
Do not go with this company- their model is to sell something everytime they walk into your house! Had a normal maintenance and was told my evaporator coil was leaking and needed to be replaced. They up sold me on the repairs to try to pressure me into replacing my whole unit. When I called another company for a second opinion, there was a valve loose on my outside unit. Total repairs were $210. They won’t give you pricing upfront and will force you to setup a second appointment. That is where they will pressure you! “Today only pricing” for your on sake go to shanks heating and cooling and ask for Nick or James they will shot you straight. Treat people right and they will be a customer for life.
Micah was very nice and professional. He took extra care to answer our questions and give us a few different options regarding our a/c repair process.
Kyle quickly identified issues with the existing system and provided several options for repair or replacement.He explained the pros and cons of each.I've always appreciated the high level skills that all of the Climate Control engineers have. They come prepared to handle stem issues.
Barbara Rossbach
2 years ago
Fabian was on time, very professional and gave me all the info I needed to make a decision. A pleasant young man
Khaled Ghali
3 months ago
Very good work by Justin Kieso
Micha as very detailed and all information that I needed to know he had and also information that I didn't know he told me. What I like about this company is that they are very respectful about your home. Also, he did not pressure me and buying anything. Usually a company who would want to pressure you I'm buying another product. I would recommend this company if this is your first time trying out a heating or Cooling company, from my experience with this company the first time was excellent. I'm going to be installing a new furnace and air conditioning unit, and I will be using this company.
Kyle was extremely professional and kind. Very detailed with his explanations and probably the best communication I have ever had with a HVAC Tech.
Amanda Johnson
a month ago
The tech, Mark, that came out to service our system was great. He was friendly, thorough, knowledgeable and open to questions.
Michelle Steinkamp
a month ago
Kyle Bryant took the time to throughly examine our equipment and explained our options. He provided a great customer service experience.
I just got off the phone with Marlene. Of all the people at Climate Control, I consider her to be their finest employee.
Khiet Nguyen
4 months ago
Kyle was our tech and he was very kind and knowledgeable. He went through everything thoroughly. I would recommend climate control.
Margaret Jones
5 months ago
On January 4th of 2023 we had Climate Control come out to look at a leak. The tech -Keith came out and said that we needed the expansion tank replaced due to the one that we had failed. And we needed to move the tank higher up from the water filter. So that meant all the plumbing had to be done. We had the repairs done $1200.00. 3 weeks later we had the same leak . So what he did fix was not the issue. The water filter was leaking and climate control wanted us to pay another amount of $700.00 (that’s including labor)to repair the water filter and it was less than 30days of the repair. We was fine with paying for the part but not the labor. Keith did say that climate control was not going to discount the labor. But why are we paying for labor if what we called them out for was a leak. Keith did say we need to call and talk to Kirley H. We spoke with Kirley and agreed to a 500.00 parts and labor for a water filter and yet we are still waiting for that call back . And we still have the leak At this point we will not be calling Climate Control for any service. Unfortunately Climate Control has service our heating and cooling and somewhat plumbing for 8 years and this is what we get for being loyal customers.
Gina Bankowski
2 years ago
Jason did a great job and was very helpful. Thanks for being so customer friendly!
Micah is very professional with work he does and when communicating with the customer. Excellent in all manners of work completed and in mentoring Devon, the trainee that was assisting in the job.
Kyle was my technician, he was polite, professional, punctual, and took the time to explain his work. Thanks.
Carilee Kitchener
4 months ago
Jason and Troy make quite the team ! Very professional and knowledgeable. It was a no pressure situation. I’d gladly refer to all my friends!
Sheri Woxland
6 years ago
Thank you Climate Control for your great customer service!!! Especially James with answering all of our questions and making sure we found the right Heating and A/C systems for our home. And thank you Tony, for doing a wonderful job installing both units and answering our questions with the new thermostat. You guys are great and we would highly recommend Climate Control to our friends and family! Tammy and Sheri
Beth McCallister
5 months ago
Brently Palmer was an excellent technician! I appreciate his professionalism!
Jacqueline Hopkins
4 months ago
Mark did a great job. Very professional and through
I had climate control put my system in and they do a great job but the last 2 times I have had them out to repair my system they charged 160.00 for a part both times. I looked up the parts later and found them for about 20.00 each I think they should not be marking parts up 1000%. They are a good company but I don't think that is unfair.
Elizabeth Besser
a month ago
When asked on a scale from 1 to 10 how would you rate your experience with our Technician? I chose '10.And this us why:I appreciate the level of Competency, for sure, which I believe comes from being well-trained, informed of trends, EPA Rulings, and years of Field Service, etc. But, the compassion and listening skills is what pushed my rating to TEN!:
Purnie Johnson-Fisher
4 months ago
The service was very detailed and thorough. I really appreciated that.
Kaleb did a Great Job! Love that smile, Professional and Through definitely appreciated! Friendly! Highly recommend Him!!!
Had Troy come out check my system and give me a quote on a new one. Was great to work with, very explanatory, and not pushy at all. Would definitely recommend
Johnna Thielbar
2 months ago
The salesmen, Troy, was extremely polite and professional. He provided very clear information and was able to get our cleaning scheduled in a quick time frame.
Vanessa Rebottaro
a year ago
Amazing; the time from call to arrival was 15 minutes! Work was done quickly and price was reasonable. Definitely will use them again.
jennifer thompson
a month ago
Always have had a great experience with this company. Whether it has been a service call or buying a whole new system, everyone we have dealt with has been nice and courteous.
Julian was timely and very through and went over everything / would be happy to have him back on our next visit- have been with Climate Control for last 15 years
Climate Control Tech Jon is great! Explained problem and discussed solution.
Talked about services they provide that can help maintain my house.
Great experience and thank you for helping me again.
Kyle is very knowledgeable about HVAC and kept us updated after each completed step. Nate treated us with respect and was very friendly. Kyle guided us through the process and explained each step.. Thanks Kyle for a job well done.
Needed an AC tube up bad. I called at like 5:30 in thee we evening on a Friday and they were able to come by the next day in a Saturday. Awesome customer service good prices. Will use again.
It's random that I do reviews, but just need to say that this company is awesome! :)You always get a heads-up call, only work with super friendly and knowledgeable personal and they guide you through everything so well. Great experience with P. Krop in particular.
So unprofessional!! They told me the night I reported my AC outage that someone will have to be at my house that is 18 or older and the order will be put in so I made sure I was there. I stayed home from work and waited and gave them a call at 12:30 when Jasmine told me that dispatch was in a meeting and she would call me back to give me a ETA on when they would be here. I then called back at 3:30 after no response and got told that they haven’t serviced me for two years and I’m considered a new customer and they aren’t accepting new customers so they won’t be coming out. This is after I waited all morning and afternoon for them without a call. I was told by them to call Colvin’s in excelsior to service me witch if your looking you should just call them because they are 100X better. Climate control put my unit in in 2019 and had to service me in 2021 because they didn’t put a part on that they were trying to charge me $350 for and now in 2023 my unit goes out and I’m considered a new customer so they won’t service me. Colvin’s came to my rescue by fixing their mistake from 2021 for free and getting my unit running. I do not recommend Climate Control to anyone!! Poor management!! Hands down the worse! If I could give a zero I would.
Mark K.was the most professional, helpful, friendly, knowledgeable and went above and beyond while servicing our air conditioner. He restored our faith in good people out there. My husband lost his gold chain a few months back that I gave him 35+ years ago. While Mark was checking our drain pipe from air conditioner to the drain under our washing machine, he found my husband's chain!!!! Wow, we were so overwhelmed, Mark did not have to tell us and we wouldn't have known, but as an person with morals and respect he told us what he found!!!! We were so pleased with Mark and want his company to know what an outstanding employee they have! Thanks again MarkBrenda and Gary FlickingerSent from Yahoo Mail on Android
Mark from Climate Control was very friendly and helpful in diagnosing issues and cleaning our AC system. Thank you for great service!
Samantha Hudson
2 years ago
Our AC went out during the hottest day of the day year. The person answering the phones was very nice and professional. And the technician was able to come out within a couple hours of me calling. The technician that came was Vince and he was very friendly and professional. He explained everything thoroughly and didn't try to sell us anything we didn't need. I would highly recommend!!
Kyle was my Service Tech who did my furnace tune up. He was very complete in checking out all the needed areas for my tune up.
Lesli Goodman
2 weeks ago
Prompt and professional, as well as friendly and knowledgeable.
Heater was not running. I called their office and the service tech , Brently, was out in less than an hour (on the weekend). He went over my entire heating system and discovered a gas supply problem caused by another contractor. Corrected that problem and all is now good to go. Only charged a minimal, very reasonable service fee. I couldn’t be happier. They will always be my HVAC service company of choice!
John McGinnis
2 months ago
Technician very polite and knowledgeable all went smooth and easy
Janie Gilgour
7 months ago
Mark Kilpatrick was my technician. Great customer service
Technician, Justin K, arrived during the appointment window, providing a courtesy call and ETA in advance of his arrival. Justin seemed very knowledgeable and was pleasantly friendly! He took the time to answer our various questions and spoke very highly about working for Climate Control as a company and the extended knowledge base available through his peers and field tech. We will make note to request him for our winter service!
Pamela Kipper
6 years ago
We bought both our furnace and our central air conditioner are furnace broke new years eve my husband called they we're out within three hours unfortunately the part that had to be special ordered it wouldn't be until January 3rd leaving us with no service the coldest night of the year due to my own health issues we couldn't just pack up and register into a hotel and drag along machines the gentleman that was fixing it understood our situation and I sure my husband as soon as the part was in he would immediately fix it do to extra expense in investing in electric heaters I want to say climate Control heating & cooling went out to make us happy & whole again to see they kept there promise on January 3_2017 they got the part in fix it without a problem they we're only concerned was I was comfortable & warm thank you climate control heating & cooling for caring about my well being before anything else not many companies do that this day & age so if you want a company who truly cares that was climate control Heating and Cooling they meet all your needs the working man are nothing but gentlemen thank you again and God bless
Micah Was very helpful, professional, and informative. Would work with him again in the future. Great job!
Jennifer Goodspeed
7 months ago
Keith was absolutely amazing!! He had quite the challenge set ahead of him to replace my busted pipes. But he came in and replaced the pipes and was pleasant the whole time. I would definitely recommend to anyone!! Great job and THANK YOU SO MUCH!!
Kamakani Richeson
2 years ago
Ed was outstanding!!Very professional! Kept me updated on his arrival and on the work he needed to do!Very friendly and easy to communicate with!Very grateful he could fix our very old AC unit!!Much appreciated!!Mahalo Ed!!
Travis came as scheduled and explained the process as he did his work. The prices were fair and the work was top notch. I would definitely recommend this local company. Thanks.
Alex Edwards
9 months ago
Ryan was very pleasant, spoke clearly on the state of our HVAC system and helped keep our system running at its peak performance.
Donny was very quick to arrive as well as extremely knowledgeable. Fixed correctly the first time with excellent customer service highly recommend.
A/C was running ok but I noticed it was cycling weirdly. Diagnosed problem and fixed. Very thorough check up and repair. Very professional and knowledgeable.
My church which Church of the Holy Martyrs, purchased 3 news AC from their company last year. And the AC has never worked correctly since Climate Control installed them. We did ask them to replace a new one and they did not respond. Last weekend, summer heat came and we turned on AC and only 1 AC works, the other 2 AC did not work. We called them and asked them to replace a new one. However, they claimed that is not the AC and won't replace a new one for us.
Very kind, professional and know their business without question. Highly recommend
Brently was extremely nice and professional. I am very happy with the service I received. Highly recommend.
Edward Larson
2 years ago
Ed was very professional in checking our AC. He explained what he was doing & gave me some of the numbers. I felt like our system had a thorough checkup!
Steven Greiert
a year ago
Excellent service as always. Kept appointment on time. Detailed discussion with the technician. Very professional and courteous.
Susanne Bergman
5 years ago
Micah Minson stayed late into the night cleaning our SCREAMING AC unit. It works perfectly now and we're are all set up for future cleanings for both AC and furnace so we'll be able to avoid this situation in the future.
Terry Harless
7 months ago
Mark went above and beyond cleaning and servicing my HVAC unit.
Yvette Lomeli
2 months ago
They came out quickly after I called and had my air conditioner repaired in no time !
I have a service contract with Climate Control. In early October, Climate control called to schedule the service for my furnace. The first available date was for November 20th, in the morning. I scheduled that date, but on November 20th, no one called or showed up. I called this morning to find out what happened and was told my appointment was for December 7th, which is not an acceptable date. The other couple of December dates that they had open didn't work for me. The next open dates would be in January, 3 months from the original contact date in October. After buying a new A/C, Furnace and Water Heater and service contract, I guess I'm no longer a valued customer. I have No problem with the techs that have come out for service or repairs, just the office staff that take the calls and handle the tech's schedules. Will take my service business to another company.
Jon and Kim Norris
6 months ago
Ed came out to perform a A/C Tune up.We have been using Climate Control for over a decade. Always on time, Always respectful of our home, very courteous and they do the things correctly. Ed was perfect example of all of these things. Great Job.They take care of their customersRecently Update 2023 installed Furnace & AC Ryan came out to check on the new furnace
Ronald Stawicki
9 months ago
Jon D. Was extremely knowledgable and professional. Was very plight and explained everything in detail. Would recommend Climate Control to everyone.
Paul was very professional and quick with his repair of our A/C unit. He was very good about being transparent with what he was doing.
Erin Lankford
8 months ago
mark was very prompt, explained thoroughly everything he did, efficient and knowledgeable about the service he was providing.
Jon was absolutely fantastic. He is really knowledgeable and proud of the business he works for and the services he performs. I hope he is our service technician moving forward. Thank you Jon!
Jason came out, did the semi annual inspection, kept me informed of what he was doing and how everything was with our system. He was great! We are very pleased :)
joyce mertes
7 months ago
Justin is a very thorough and caring person. Always friendly and gracious. I appreciate his work and checking the heat pump system! Definitely recommend.
Had maintenance call and Brently called in advance and was on time as scheduled. Gave us good suggestions to keep our current old system running but also gave info about a new system if we were inclined to replace ours. No pressure, just good options. Thanks again Climate Control!
Susan Lind Hoffman
2 years ago
Kyle was my hero today! I had company coming for dinner, and our A/C went out. From my initial call to the quick fix, it was two hours. I’m so thankful!
They were extremely helpful and professional during the system check, and thoroughly explained our options.
Michelle Cabr
2 years ago
Chris is amazing!!! I have never had someone so detailed with this job!! He was wonderful with explaining and showing me things! I will definitely be staying with this company as long as he works here!! He really did his job very thorough and well! Thanks Chris!! I will definitely be referring you guys and Chris to my family and friends!!!😍
Mike Buffalow
4 months ago
Service tech was friendly and seemed knowledgeable. He was quick and got the service completed, even with me watching.
Micah was awesome. He is very professional and detailed. A true value to your company for sure.
Ryan was very thorough, considerate and informative. Definitely an asset to have him.
Called when he would arrive a day was on time. Checked all systems and cleaned. Rated systems and we had contact replaced on the A/C.
Riley Swanson
4 years ago
Micah went the extra mile for my family. Hot days put my back against the wall to provide safety for my family. When my A/C fan motor went out, I knew I could order the part online and fix it myself, however with my wife and five kids at the house in heat...Climate Control came to the rescue. It’s expensive, and I may have to sell my bone marrow to pay it off, but I guess they were competitively priced??? It’s so hard to give the little money you have to pay for things like this, but again, it’s for the safety of the family.
Keith Hurd was very friendly and professional in repairing a leaking supply line to a toilet. He was informative on what the issue was and very up front on the cost. The cost appeared reasonable based on past experience with other plumbers. I would highly recommend Climate Control for any HVAC or plumbing needs.
Larry Kipping
3 weeks ago
Brayden did a HVAC maintenance check. Advised to change filter every 3 months. Cleaned outside coils and put hose away. Friendly and knowledgeable. Thanks
Had maintenance done on my water heater (flush) (tech Donaldo) and furnace (tech) Kyle. Both technicians were very professional, thorough and informative. They went into detail about what they were doing and why. I’m very happy with the service from Climate Control.
Jonny Williams
6 months ago
Very thorough, very friendly. Didn’t try to push any updates to spend more money. Simply highlighted what he recommended was needed.
Debbie Atwood
10 months ago
We have been Climate Control customers for over a decade and have never had a bad experience. We trust them completely to offer great service at a fair price. The technicians are always professional and friendly. We have NEVER been left hanging when we needed service and we truly believe our annual maintenance service has saved us thousands of dollars.
Paul was very professional and helpful, took time to explain everything he was doing and was very thorough. Would definitely recommend.
Pamela Harshaw
2 years ago
Very friendly and professional. Would recommend your company to anyone always great at what they do
Shawnna Funderburk
a week ago
Ryan O'Dell did an amazing job! Thank you so much!!!
My hot water heater broke in the middle of the night and Keith came out and fixed the problem before noon the next day. Amazing service and speed.This was our 3rd or 4th time using Climate Control and we will continue to call them for our HVAC/ plumbing needs. It's clear that the people working for this company care about fixing the issues the right way and not suggesting whatever would make them the most money. I come away very impressed every time I've worked with them.
Kenneth Myers
6 months ago
PM visit with Mark. Excellent attitude and proficiency.
My fiancé and I had our first child March 20th 2017 and on March 23rd our air conditioner was not working and we have to keep the house at 68 degrees and it was 77 in the house so I called Climate Control in Liberty since they service 24 hours and 15 minutes I got off the phone with them a technician showed up and 15 minutes later he had everything fixed and I was about to pay and he said he wasn't going to charge us anything because it is a present for our newborn baby girl. It really meant a lot and now I will be using them for all my heating and cooling problems.
Troy Robinson
10 months ago
Jon was professional, kept me informed of the process from begining to end . He was very through. Will use them again be cause of the service he provided .
Katie Don Carlos
5 years ago
I would give negative stars if I could. Air conditioner had to be repaired after less than a year to the tune of $700. Then they sold a $900 policy for repairs that apparently does not cover anything. Do not take your money here.
sherry samples
5 months ago
Technician was on time and explained our issues in layman’s terms.
Matt did a great job in evaluating the problem and kept me informed of what was found and repaired. I felt very confident that the problem would be resolved. Five Star Rating!
Service technician Brently Palmer arrived in the scheduled time window and was professional and courteous.
Jason was on time, professional, and very knowledgeable. He explained the problem and found the best solution on how to fix it. He was very personable and kind. Would absolutely recommend Jason as a technician and Climate Control as a business. Appreciate your help, thank you!
Michael Teska
2 weeks ago
The technician was thorough and professional while completing the summer/AC preventive maintenance. He identified and replaced a component that was starting to fail. Additionally, he made sure it was covered under warranty, which is was. 👍
Heather Autem
2 years ago
Our water heater's pilot wouldn't stay lit. Called yesterday, spoke to Amanda, and she got me all set up. Keith and Jackson came by today! They were super honest about the overall age of my unit (it is old), what we needed to have done on our time, and about some tension they saw on a water line in the utility room. Both were very pleasant to talk to and were super trust worthy. Glad they came by!
Very quick and professional work. The tech that performed the service was quite knowledgeable and helpful in understanding the process.
They called before they came out. They were in their window that they gave me. Very polite and informative. I would highly recommend.
Deanna Heartsfield
2 years ago
We had outstanding service from Jason. He was professional and explained the entire process. Incredible experience with him.Patrick
Sherri Miller
3 years ago
Mitch came out to install a new water heater he was totally amazing, and very professional. Mitch called ahead and arrived at the exact scheduled time, walked me through the process. Explained everything clearly and precise. Thank you Mitch!
Ben is AMAZING, patient, kind, polite, and a joy to work with. I called Climate Control after a horrible experience with a local service tech and am SO sorry I didn't call Climate Control first. I will definitely stick with service from this provider!
Travis was very professional & was happy to explain the maintenance plans for me twice as I needed to write things down to not forget what to tell my husband.
Willia leach
8 months ago
He serviced my furnace checked everything & explained what he was doing
Mark is a great service tech. He was very professional and thorough with our regular maintenance visit. He did a great job of assessing and explaining any potential issues and then also what our options were.
Maintenance visit. Excellent service.
Marsha Dotson
4 years ago
Micah is my go to at Climate Control. He is the best guy! These guys are all class acts and are dependable, honest, and trustworthy in your home! I just really trust them thoroughly, and that is so important to me. They also are on call and show up immed if there is a problem, and that is rare these days!!!!!
I’ve been hiring Climate Control for many years across two houses in the Liberty area and they have consistently provided excellent services. Never had a complaint with any of the crews who have worked in my house. Great company! Today Shawn K. and his crew did an excellent job cleaning all the ductwork throughout the house. Thanks!
Excellent, efficient, friendly, professional. Everything a customer wants in a heating and cooling company.
Precision Geothermal
10 months ago
We love the HVAC bear care we get from the technicians, Victor is the best around!
David DeBurra
4 months ago
Our tech Ryan was amazing! Very smart, caring, and helpful. They care more about taking care of you and your family then nickling and diming you! You will get excallant service for your money.
Emily Goddard
2 years ago
Micah was very professional and courteous. He was able to repair and service our AC. He even helped us correctly set our dampers.
Rhonda Churchill
2 months ago
Ryan was very thorough and answered all my questions
Doris KNOWLTON
7 months ago
Woke up to a cold house. My neighbor told me Climate Control took good care of her. I called and was told they would fit me in today! Happy to meet Brently. He found my problem, fixed it and told me of other issues I would be facing. When I decide (soon) I will call Climate Control to install a new furnace! Thank you Brently ⭐️⭐️⭐️⭐️⭐️
Charmaine Grant
3 years ago
Micah Minson was very personable and most efficient in his visit to do the maintenance appointment on my furnace! He explained what he was going to do, and why. He informed me that my furnace was not grounded and gave me the good reasons that it should be grounded! He helped me clean out my upstairs air return and I will now consider having my downstairs ducts cleaned next year. As well, he showed me how to change my batteries on my thermostat. He was great from start to finish! You have a great employee in Micah Minson!
Steve Cochran
a month ago
Office staff on the phone were pleasant and helpful. Ryan the technician arrived right on time. Ryan is knowledgeable, professional, and pleasant.
I worked with two very polite and helpful dispatchers on the Sunday I called needing service. They helped get my appt scheduled with ease. Ryan called before his visit to confirm when he’d arrive. Once he arrived he was very thorough explaining what he will do and what issues he came across to fix. He was in and out in good time and did a great job fixing my furnace! I appreciate everyone at Climate Control. Thanks for the service.
Steven Bitner
7 years ago
Solid crew. Every person I have interacted with from this company has been courteous, thorough and knowledgable. I have recommended them to friends and family and will continue doing so in the future.
Came over within an hour and resolved our issue.
Philip Burright
8 months ago
Nate was very professional and competed the
Inspection.
Linda McGrail
8 months ago
Mark my service technician was exemplary. He is definitely an excellent employee and does your business proud. I would always request him in the future.
Ed, the technician was the best. He went over all his findings in layman’s terms and was very thorough.
Our service man was professional and attentive. He was able to find the problem and fix it so the AC unit could work again.There was confusion about our warranty and the service plan from the company itself. Disappointed in the company with this outcome.Major issue with York. AC had a bad weld inside the unit so it lost all Freon. They refused to cover the cost of the Freon replacement resulting in a major cost to us. The bad weld was a manufacturing issue and not the fault of the installers or Climatr Control. York will be hearing from us!
Kyle was very through and explained my options
Micah was great !!
Explained in detail what was being done.
Very accommodating to our household.
Monica Becker
4 months ago
Kyle was very patient and helpful! Not only did he take extra time to answer all my questions, he even demonstrated how to adjust my ducts. I appreciated Kyle's patience!
Melanie Lehnardt
4 months ago
We bought our house in December of 2022. The previous owner told us two days before we bought the house that the heater wasn’t working. He had a company come out and “fix it”. Well the put the part in wrong. After months of hassle said company finally came and fixed the problem. So when we tried to turn on our A/C and it wasn’t working we called Climate Control. We’ve worked with them in the past. They are prominent and professional. So when Justin came out today, he was quick to find the issue and worked until he fixed the problem. The other company hadn’t installed things correctly. Thank goodness Justin was able to find the problem. We now have cool air and he made sure everything was working before he left. Thanks Justin!
Our technician, Kyle Bryant was very thorough. My schedule changed and he was able to accommodate us. He was polite and very knowledgeable.
We had Micah come out to look at a cooling issue on our air conditioning system. He was promptly on time and explained everything that was going on with our system and why it was not cooling properly. I feel relieved knowing that we were taken care of and on the right path and getting our system replaced. I would recommend Micah and climate control to all of my family and friends!
Brian Clampitt
4 years ago
THESE GUYS WERE AWESOME!! Troy and Ron came out to give me an estimate on a complete system and were very polite and knowledgeable. I was very impressed with the “ all information and no pressure “ approach. Got a new Amana system installed with a SUPER OUTSTANDING WARRANTY. The install guys were on time and did a very quality job, they took the time to go over all the new equipment with me and made sure i was good to go. I will absolutely refer them to my friends. The five stars are well deserved!!
Keith came out to fix a plumbing problem. He was professional, personable, knowledgeable, and efficient. I would highly recommended Climate Control.
Lisa Reynolds
9 months ago
Everyone I delt with from booking the appointment through the service call were professional and polite. They all seemed genuinely interested in helping me and were very accommodating.
Sondra Matthaei
2 years ago
Kyle did a great job, explained things clearly, worked efficiently and got things working again. I would welcome him back any time. Sondra Matthaei
Laurie Farnsworth
2 years ago
When my hvac system was replaced they were unable to use a wired thermostat and replaced it with a wireless one less than 3yrs ago. I'm moving and tried to get information about how discontinuing my internet service would affect the operation of the wireless thermostat. I had to call several times in order to actually speak with a technician who assured me that it didn't require the internet to work. However, since my internet was turned off it's been staying around 65° no matter what it's set to. There only response is to charge me for a service call even though I never asked for a wireless thermostat. This is NOT a Smart thermostat yet the customer service ppl that answer their phone, and even the tech I spoke with, assume I can talk to it.
Karen Bosler
4 months ago
Ryan was friendly and answered all my questions.
Justin K was awesome. Knowledgeable with good communication skills. Everything works, fast, 5 stars
Kyle our technician was awesome. He came out on a Sunday when our AC refused to work and found the problem quickly. Highly recommended.
Chris came out later and quickly identified the leak. Thanks!
Could not be happier with Climate Control! They came the same day I called with issues with my heater. Unfortunately my furnace was 20 years old and done! Nate advised me and gave me several replacement options and was able to save me over $1000!. I chose to have the AC replaced as well. This was on a Thursday and they were able to replace and install my new units on Tuesday. Everyone I dealt with was super nice and knowledgeable and I am completely happy with their work. They were very careful not to make a mess and I couldn’t tell they’d been here when they left. Highly recommend them!
Stacie Shadid
2 years ago
Don Chaney came out to perform regular maintenance on my air-conditioned. He explained the work he did and was extremely professional. I recommend this company.
Mary Panijan
8 months ago
Calvin, Harrison, Cliff and Jason were a delight. Smart. Responsive. Professional. Great communicators. Got the job done quick, tidy, and addressed all areas related to our project. Can’t thank them enough. We had both HVAC and plumbing needs to address...On the HVAC side: huge improvement of air quality in our home, with the install of a new evaporator and an upgrade to an Air Scrubber.As for plumbing: Jason installed a new pressure regulator, HW Heater, an in-line leak detector (MOEN Flo), and a HALO5 water filtration unit. Plus, he fixed a leak to the outdoor irrigation, and upgraded old (out-moded) shut-off valves for new ones. Goodbye calcium deposits and leaks...Hello excellent line pressure and better tasting tap water.Highly recommend these gents from Climate Control.
Wuu 33 (Wuu33)
3 months ago
Friendly and knowledgeable. Quickly took care of issue.
Benn with climate control for 27 years, service plan and all,just had a new water heater installed up to code and a PRV value,very happy and recomend.
Susan Edwards
3 months ago
You guys, if you're not using this company, NOW is the time to switch! I absolutely loved everything about the entire process. I was working with another company before that couldn't even find the problem with my furnace and kept charging me for random things saying that something would eventually fix it. Kyle and Victor came and found the issue within 30 minutes. I saved over a grand by working with them. Not to mention spoke to Jasmine, and their customer service is top-tier. If you want a company you can trust, choose them!
Jackson Groves
5 years ago
Our 24 year old A/C quit on the hottest day of the year and our house was probably more than 90 degrees. I called Climate Control at 7 a.m. and they had a technician out by 8. He was very professional and told us exactly what he was going to do then explained everything that was going on with it. After some discussion, we decided we needed a new unit and the install team was there by 2 p.m. and they got everything installed and working by 7 p.m. then they went over everything. Considering the situation, we couldn't have asked for a better experience. Customer service is fantastic.
New HVAC system installed. Quick and professional service. Would highly recommend Climate Control.
Climate Control services our heating and air conditioning every year. The service people are always professional and explain everything they serviced. Exceptional professionals!
Showed up on time , very respectful, hope to see Jason for spring tuneup & my other house for tuneups
Vanessa McNair
a year ago
Came in time, explained what was being done, quoted me estimates for future duct cleaning and humidifier, very professional and courteous.
Climate control people are not honest the fan motor went out on my A/C unit outside they replaced it with a used part said they were having problems get the replacement part and was told they would Come back with a new part. That was over a year ago every time I call I here the same story someone will be out to take care of it. They have no intention of replacing that part just keep giving me the same old story. I will be looking for new heating and cooling company.After placing this review Climate Control did come out and install a new motor but not sure that work have happened had I not placed a review, seems like a year is a little long for that to happen.
Susan Simmons
9 months ago
Matt was very professional and I appreciate that! Will use again! Thank you!!
The technician was wonderful. He was kind and professional. He also noticed other unrelated issues and educated me on options. His expertise was much appreciated.
Stephanie Kelly
2 years ago
Don was amazing very nice man and loved all his knowledge of the a/c unit we have. Very respectful of our home and I will love to have him back for any other issues we have. Please keep him around!!
Very professional and friendly! Took the time to explain what was being done and why. Highly recommend!
Always fast, professional, and helpful!
Nate was able to help me get my AC fan running again to cool off my house. He was nice, helpful, and professional. He answered any and all questions I had and I hope I do not have any more issues but if I do I will call him again.
Professional and very thorough on the service work and additional recommended options
keri westland
2 years ago
We've used Climate control for many years, for our plumbing and HVAC needs. Their teams are terrific.
The surge protector on my A/C blew leaving fire damage on the side of my home. I called this morning and a technician came out within a couple hours to check for damage to the A/C and Furnace, which thankfully was none! I am grateful to the technician who advised me to get the surge protector when the unit was installed which I 100% believe saved my home!
Dorothy Zinnert
2 years ago
Very professional and polite. He was neat and respectful of our home. He was also very knowledgeable.
Five stars across the board for Travis at Climate Control. He has been the technician taking care of my furnace and AC for the last two years. Travis is always professional, as well as courteous and friendly. He is thorough in his work and is always willing to take the time to answer any questions I have about my furnace and AC.
Peggy Sexton
3 months ago
Great company. Kyle was polite, explained everything
debi babiuch
8 months ago
Jason was very professional and did a great job to get my furnace up and running.
Thank you for a job well done
Don Chaney is an asset to Climate Control. Thank you Don for the maintenance service work and for sharing ways to run the system to save heating costs. 5 Star!!!
Charles Rippenkroeger III
a year ago
Nate was nice, knowledgeable, and all around great guy. Got me up and running quickly, saving me from this heat.
For years we’ve experienced flooding from a drain in our basement when we have very heavy rains. We’ve tried all sorts of things to remedy the issue without success. The owner, David Dennis, gave great advice and sent a Climate plumber who came up with a solution very promptly and was very knowledgeable and personable. I’m happy to say no water on these recent rains so I feel very thankful they have resolved the problem. Highly recommend this company!
My rep called and was available early. He was very knowledgeable and personable. I was completely satisfied.
Dan Christian
2 weeks ago
Mark was very knowledgeable, friendly, and professional.
Steven Greiert
4 years ago
Travis Huffman called in advance to let me know that he was coming to my house to service my furnace. He arrived on time. He was pleasant and thorough in his work. He did not rush through anything. I was very satisfied with his service and the outcome of his work. He did a great job!
Nate was truly great! Talked through our options and answered the million questions we had
Paul Krop ,came out and took care of me,he was prompt,professional and
explained all that he was doing and what to look for.Great Job Thanks.
Sean Stonham
3 months ago
This is s very reputable company. I’ve dealt with a number of their staff and they have always been friendly courteous and provided information to let me know what was wrong, and what they could do to fix it. They also provide options to you if available for your problem. I had the pleasure of meeting Mark today, and he was very courteous, and went over everything in detail. He is a true asset to his company.
Edwin Crawford
3 months ago
Nate R. Is a rocksolid service tech. After using a number of HVAC technicians over the years, he is calm, deliberate and skilled.
No fluff, just solid service.
Fabion was excellent and a very professional man. Thank you for the wonderful service!
Jacqueline Elkin
a year ago
My AC went out and it's 85 degrees out. Marlene was awesome being able to send someone out the same day. Troy came out within an hour of calling. Super nice and professional! Gave me a detailed estimate to replace with many options.
Gary Dougherty
4 years ago
The service techs name is Tanner. he was pleasant and thorough. every aspect of the service checkup was explained.
Stephen Emery
4 months ago
Ryan and Zach were very professional and courteous. They were very knowledgeable and able to answer any questions I had.
Great community driven company. They genuinely care about their community and everyone they serve. They have kept their company culture strong and have great morals and values, I highly reccomend Climate Control Heating, Cooling & Plumbing.
Nate is an outstanding technician and provided top-notch service. He is engaging, knowledgeable, and professional. I highly recommend Climate Control to anyone looking for a quality company for HVAC and plumbing needs.
Andrea J Godin
4 months ago
Great experience. Technician Kyle Bryant was very knowledgeable and professional. Highly recommended! I have been a customer for a decade and plan to continue into the future. Thank you for your service!
Jenna Converse
4 months ago
Kyle was great to work with. Very informative, friendly, and professional.
Tried to use them was told by them they would be out on Sunday after 3 calls and was still being told they would be out in meantime my husband sweltered in 96 + degree temp. Then after my 3rd call to Climate Control after 6 pm and was told they may come then again probably not..so I called AB May and they were great showed up first thing this morning and tech was so nice knowledgeable and finished the job in like 1/2 hr so great thanks AB May
Techs are timely and informative. I don't feel pressured to purchase items not really needed. They doing my 2x per year service plans.Turn around has been pretty quick but my 4 stars (instead of 5) is because I do have to reschedule my planned service dates more frequently than I would prefer. Fortunately the rescheduled day is fairly close to the original one and hasn't caused issues.
AC went out on Saturday. Texted service on their website Sunday morning. 8 am Sunday they texted back that they could get me on schedule that day. Kyle was there by 11:30 and fixed issue by 1:30. Thank you!
Brayden was great on the service call. He was very professional and exceeded our expectations.
The guys that performed the service were very professional and was very thorough. They were nice and polite.
Micah was very professional and knowledgeable. He has the qualities of working hard and making sure the job was completed and to our satisfaction. Well Done! Thank You.
Derrick Grass
10 months ago
As a new homeowner, Climate Control has been fantastic when I reach out for services. They are responsive, quick to help, and willing to work with my schedule. I've worked with Keith a few times now. He is extremely professional, consultative, and always happy to go the extra mile when I have additional questions or concerns. I would highly recommend their services!
Shawn, Brayden, and Zack were very professional and personable. They explained the process before getting started, answered any questions we had, and did a thorough cleaning. Would recommend. Thanks for the great work guys!
Justin did a professional job An outstanding representative for Climate control
Kyle was extremely professional and knowledgeable. This company has been great to work with. We highly recommend them and will continue our service with them. 😀
On time, great service, friendly tech. Great experience.
Bently was professional, courteous and let me know how my furnace was running.
Kevin Crooks
6 months ago
Tech was very knowledgeable, friendly and showed me exactly what it is that he was doing.
Quick and fixed clogged drain. Also use them for regular maintenance on HVAC. Service people know what they are doing. Highly recommend.
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