Best Commercial Service in Indianapolis IN

Quick response and everyone from customer service to Ryan the installer were very professional.

Nathan came out to quote me some prices on a leaky shower, a low flushing toilet, installation of a drip line on my water heater and the cutting of a pipe from my water heater. He explained the options and was not forceful with the possible jobs. For now I decided to go with 2 of the jobs on my new-to-me house. But I know my options to get the other two items fixed in the future. Nathan was very professional.

The day that this company came in for an estimate “ by Mark M “till the day “ Dan S” came to replace my drains , I have been very impressed . Not only did Mark listen to the issue , he gave solutions . “ Even gave me a 10 year warranty on all my replaced drains and main drain.I never had a clue “other than a phone call “ that “Dan the plumber” was here . No mess , pipes gone and replaced . Very friendly on the phone . Even answered my questions which may have seemed silly to some people .I will definitely use again in the future

Services requested not preformed. Our project is well behind schedule due to the lack of performance.

Very courteous service.

Tyler repaired some toilets for me, this required some careful cutting due to rusted bolts and contortion die to the small space. Tyler was great throughout, explained some technical items and left the rooms cleaner than he found them.

They advertised any drain cleaning for $83. Turns out that was only for the main drain. Apparently they've changed their policy because they received so many complaints and now it is $83 for any drain. But I had to pay about $100 more they have two drains cleaned out

Kyle was very professional and on point on value. Will use again and recommend.

Most kind hearted and professional plumber I’ve ever had the pleasure of working with. He is not going to charge you unnecessarily for any repairs that are not needed. Experienced. Installed my water softener within 48 hours of calling him and gave me excellent advice on my home. The following week I needed him to help with a shower leak and he came by within 24 hours to assess and repair the leak for me. All while the builder of my new home was unresponsive to my needs. He’s absolutely amazing and would recommend him wholeheartedly to anyone who asks.

We called Mr Rooter to assist us with a homeowner that we were not able to get to right away. Mr Rooter was amazing in being able to send out their tech Aaron and assist us with the homeowner. Not only did they wow us, but the homeowner was so grateful to the team at Mr Rooter for their outstanding work and professionalism. Olivia and Aaron are stars in the Rooter family!

They came out right away and knew what the problem was and how to fix it. Would recommend to a friend.

Honest, fair pricing and dependable workers.

Miguel was professional and helpful. Told us to call w/any further issues. Very personable. Great employee!

Tylee was very nice and friendly he was very professional

Best in the business, call them with confidence that they will do your job with expertise and competitiveness.

Dave was very nice and professional. I will call them again in the future.

Justin was awesome. On time. Friendly. Efficient
Knowledgeable. I could go on. Will definitely use this service and recommend them for any plumbing needs. Thanks Justin!

We had JW's Plumbing out for a free estimate to repair a sewer pipe leak. Ryan came out and spent quite a bit of time with us explaining all the options for repairing it and showing us picture of all the aspects of the job in our crawl space. Since we have an older house, there are lots of issues with how much copper pipe to take out, and how to tie new repairs in to the old plumbing. Ryan was spectacular in giving all the options and explaining potential issues we might run into and how we can handle them if they happen. When we scheduled the estimate, we were told Ryan would have to return to the office to prepare the quote and email it to us. He actually ended up doing it right there on site and we were able to schedule the work to be done on Monday (today is Thursday). So far we're very impressed. We haven't had the work done yet, but expect it will be done well. Grateful to find a smaller, family run, local plumbing company with truly free estimates, and transparent quotes about pricing, how many workers will come to our job, how that will be billed, how long the job should take, etc.

Spoke with Susie to have a pit pumped and cleaned. She was very rude and insulting when I didn't know the proper plumbing terminology. Just based on the lack of customer service and common courtesy, I will be taking my business elsewhere.

Jason Thompson was a terrific help and provided great customer service. I’m glad he was the service man that came to our home today to replace our well pump. He was knowledgeable, friendly and professional.