Best Commercial Plumbing Service in Indianapolis IN

Service tech was prompt, professional and personal. We will use Hope again!!!

On 12/28/2021 I discovered we had a leak in the pipe between the flow meter at the street and the main shutoff at the house. On 12/29/2021 I made a few calls to some plumbers I’d used in the past but received zero calls back… except from one, Pristine Plumbing. After explaining the issue to Josi, she got Ron to come out the next day to assess the issue. On 12/30/2021 Ron came to the house, confirmed where the problem was, and presented me with a couple options. I decided to go with running a whole new line via bore as we’ve already had repairs on the old copper line. Ron gave us a job start date of 01/06/2022 which we were good with considering the scope of the job. At 0800 on 01/06/2022, Derrick showed up and started the job. He had to dig a large hole in the yard by the flow meter and bust up concrete in the garage to get the new pipe hooked up. One thing to note, 01/06 and 01/07 were some really cold days. I didn’t hear anyone on-site complain about it. On 01/07 they came back even though it was quite cold and bore the line. Derrick, Mike (I think that’s his name), and another gentlemen stayed until about 1800 to ensure everything was working and cleaned up. Billy came out today to finish up the concrete work.

As someone that believes good customer service doesn’t happen as often as it should now days, Pristine Plumbing nailed it. They not only did a great job, they did it with a great attitude. Everyone was a pleasure to deal with and I’ll recommend them to anyone I can. Thank you guys!

Juan was helpful and timely. Fixed our issue quickly and easily. Thank you!

Great same -day service from the guys at Grateful Plumber. Adam and Brandon were very professional and got the job done very timely!

John and Larry did an EXCELLENT job with our installation today! Very efficient, knowledgeable and professional!! I felt very comfortable with them in our home. Joedy also did an excellent job with our initial assessment and estimate! Only 2 days until install!! We are thrilled with our new equipment and so pleased to have found Carter’s!!

The technicians worked very hard repairing my clean out drain. They didn’t give up when things were going south. Would definitely call again for all my plumbing needs!

Bill and Wes were very responsive and professional. Know exactly what they were doing. Highly recommend this company.

Awesome service! Thanks for helping. All done within 2 hours of asking for help. Very responsive and very helpful. Thank you do much!! ???

I wish I could give them more stars. Not only did they replace my gas water heater the same day I contacted them, they also did it for $500 less than ARS quoted me with my service plan. They also corrected a dangerous venting issue, for free, that ARS should have caught last month when they installed my gas furnace. I can't thank them enough!

Had a clogged pipe during our home inspection and they resolved the problem for a fair price. Had an issue with part of our bill that they also resolved. Great customer service and would recommend to all in need of drain repair.

Shane went above and beyond. Excellent service

I have used Hamm & Sons a few times. The service has always been great and the prices have been reasonable. It is very scary when you need plumbing work done. It is usually an emergency. I will continue to use Hamm & Sons.

Gentleman Rick Wilson was very helpful explaining things and professional!

Godby was good enough to come out on a Saturday and jump the circuit board to give us some temporary heat until they could secure us the part we needed. They came out Monday. Our technician, Kenny was friendly, informative and knowledgeable. We will continue to keep Godby as our plumbing, heating and electrical source of help.

We use them for our commercial property and I must say! The fact that I used someone else before hand was absurd!!!!! Great service and he's about his business.. Highly recommended..

Technician Jacobe, best I've ever had the pleasure to work with. Good honest person.

24/7 Plumbing did an outstanding job for our family. 2 other plumbing companies came out a walked away from the project. Clint and the young man with him worked above and beyond to make sure our family was at ease with our project. I will always go with this company for many reasons, including the care from Taylor in the office! Well done 24/7 Plumbing! C. Cleveland

John came out last night and worked hard at getting my frozen pipes unthawed. I was so thankful for him after having another company not try anything and just told me I was SOL until the weather warmed up. Not only that, but he was so good about answering my questions and helping me understand what happened and how I could prevent it better in the future. I was also very grateful that when I initially called in for help, his wife answered the phone and was very knowledgeable about the work too. Most companies I called gave me the standard description of what to try to do. She actually listened to what was going on and gave me helpful advice beyond the standard response of what to try if John wasn’t able to make it out to my house.

Completely disappointed and let down by Gordon Plumbing. After Gordon performed a $7,000 fix exactly 1 year ago on our lift station, the entire system failed. We figured we'd had an alright experience with them and that they would know what might be wrong with the system so we called them.
The plumber sent not only disregarded any direction (rutting up the entire yard when we'd told him not to drive in that area), but also demanded $4000 to even diagnose the problem THAT THEY HAD FIXED A YEAR AGO! We called the office and the lady who answered the phone was even ruder!
I chalked it up to a fluke and got in touch with the manager Paul, who promised to try and figure out the situation, but after multiple phone calls seems to have just dropped the entire thing. We're not rude customers, and I believe in always giving management a chance to fix things, but this has been one of the most disappointing experiences imaginable.
The worst part is, we really had a positive opinion of the company going in, and they had to drop the ball in every way imaginable to ruin that.
The company doesn't stand by their work in any shape or form (won't even check a pump that they put in and purchased less than a year ago).

Jason Thompson was a terrific help and provided great customer service. I’m glad he was the service man that came to our home today to replace our well pump. He was knowledgeable, friendly and professional.