Best Home Drain in Houston TX

We’ve used Village Plumbing quite a few times. The gentleman that came out was very professional and friendly. Came to check on our A/C in the garage and gave us a full rundown of what was going on, as well as his honest opinion on our options. Like always, we appreciate having a local A/C professional we can count on.

Customer service was great, but really disappointed they would take advantage of a customer with their pricing. They did well on their base services (camera services and high-pressure cleaning for our outdoor drain system). I should have stopped there. We found a broken sump pump we were previously unaware of, and they sold me on letting them fix it instead of using my trusted irrigation company.Their team said they could replace it for ~$2,500, which included $500-$600 of labor. After doing the work and paying them, I requested the specs for the pump. I called the distributor to get prices on the exact model just for peace of mind, The pump they installed was $375 before incremental shipping of $30.When I called their office manager to voice my concern, he said they actually paid ~$750 for the pump. I feel a service provider has a responsibility to seek the best deal for their customers and not just pass on unnecessary costs. Clearly paying almost double for equipment is not being responsible. But more importantly, they misled me by charging $2,500 after quoting ~$550 for labor and then installing a ~$750 pump. I’m all for a company making a profit. They absolutely should. But the profit is built into their labor rates (which were discussed) and a reasonable markup on equipment. This was not a reasonable markup. I was under the impression this was going to be a high-end sump pump.In hindsight, the signs of a bad deal were there. They were salivating to get me to sign an agreement for that “all-in” price. I expected to forge a long-term relationship. And I would have had I stopped after their base services. Instead, the experience left a bad taste in my mouth. The best service providers advise their customers properly while still making a reasonable profit. This team clearly did not operate like that. Because of this, I’m highly concerned they will take advantage of future customers - especially the unassuming, aged population.**Updated based on response from owner**You are incorrect. I do not have buyer’s remorse for the project overall. I was definitively going to fix the pump once it was determined to be down. I do have remorse using Nick’s Plumbing as the service provider though. The pump replacement could have easily been done by my trusted irrigation company for much less. I even said that’s who I was going to contact next. I shouldn’t have listened to your sales reps who intervened. I simply want to make future customers aware they should shop around before blindly using Nick’s.Also, Nick’s was not the third company to work on the system. And while I wanted the issue resolved, as any homeowner would, I in no way implied I had to get it resolved the next day. The Zoeller distributer I called asked me that day if I wanted to order directly from them. They said it would be shipped in 3-5 days. Nick’s easily could have saved me money and still made an exorbitant profit.I’m fine with your rebuttal, but don’t skew the facts. You were more interested in locking in a huge profit, and you did not put the customer’s interest first. Also, your response failed to address the ridiculous profit built into your “all-in” quote. The presumption was this would be a high end pump. It wasn’t. The technical term for this is profiteering. Not illegal. But it’s definitely unethical. Keep enjoying the predatory pricing practices at the expense of your customers. I choose to sleep with a clear conscience at night.

This is my second time using GEI Plumbing Services. My tub faucet in the main bathroom was leaking. The plumber, who completed the repair was knowledgeable, professional, and friendly. He fixed my faucet sooner than I expected and did not leave a huge mess for me to clean up. He also made sure the new faucet cartridge had a good seal that would prevent any leaking. This company is excellent in customer service, setting appointments quickly, and providing top quality work. I’m a very happy customer.

Mr. Alton quickjly found the problem, and quickly fixed it. He fixed it no time. I wasn't prepared to spend the amount of money I spent, but it needed to be done.Alton quickly diagnosed both the clogged drains, and fixed the the problem. Washer machine is no longer leaking, and the drain is no longer backed up.Thank you

Very experienced technician and gave me good advice about troubleshooting my gas water heater.

Professional technician, fast, quality service.

Jake did a great job re-installing an undermount sink, which was installed originally two years ago but fell down. Jake
made sure the sink is properly supported with 2x4's this time so it won't fall down again. It is great to do business with a company who stand behind their work.

They were super helpful and fast and explained everything they were doing thoroughly. He even gave me some tips to save money on my gas and electricity bill while I'm out of town. Very pleased with the service.

Eric came out today to unclog my drane. He was very knowledgeable and and handled the job at task

The reviews are accurate. I have never been more pleased with a service. We had our whole house re-plumbed by Hugo Plumbing. They are professional, responsive and reasonably priced. In addition to re-plumbing, we also had them move our gas line. They were also able to come out same day for a separate issue we had with our toilet. I highly recommend this business.

Set up two appointments. First time they tried to reschedule on me - second time no showed. Guys that showed up on first appointment could not complete work so they set up job for next morning. Next morning they no showed after confirming.

Kenda did a fantastic job communicating with me and keeping me updated, and she had the plumber dispatched to me very quickly. The work was done quickly and with plenty of information. My only reason for not giving five stars is the price, which seemed pretty high. But every other aspect of my interaction with Redfin was exemplary.

Excellent service and great competence . I have had terrible experiences with other plumbing companies But this company has been first class and always trustworthy and most important They do what they say and they advise you of your problem before attempting to repair ????

Super fast response. One day install on new kitchen faucet. Technician friendly and kept a clean work area. Definitely using Brad's Plumbing in the future

Thank you Mr. Chester Grimes with Abacus. I will always contact Abacus first going forward. The entire experience was professional, prompt, and solution based. Mr. Grimes told me the problem and the charge before he started. There was total communication from the moment I booked it, during his visit, and after the service was completed. Thank you. You have a customer for life.

Mario and Leonard were prompt and professional. Explained what they were doing. Price was reasonable compared to another much higher estimate I got.

I didn't do service with them but a company that doesn't go out to your house and see for themselves the situation and instead asks you to take pictures of your water heater to send to them.... that seems lazy to me and untrustworthy. They seemed nice though ?‍♀️

We had our faucet replaced and we love the finished product. Everything was taken care of quickly and neatly. Definitely recommend!!!!

In both cases, wonderful professional people with a great working knowledge at reasonable prices.

Called and spoke to Gilbert. I knew it was just a clogged drain. I asked price. Even asked for “ballpark” estimate. He refused to give price and said it they would have to see when they got here. I thought great- they will be fair and charge for their time unlike other places that have set prices even when the job is easy. They Sent out Tony (who was amazing and extremely nice). Tony unscrewed pipe (used my pan for the water and my towels) and I even helped empty the water. It took less than 15 mins. When Tony called Gilbert for the price to charge... $192 dollars. Robbery!!! When I complained he went down to $172. I was stuck. So I paid it. The work had been done. It’s wasn’t Tony’s fault. I called and told Gilbert that I wasn’t pleased. Of course he had nothing to say. No plumber is worth $750 an hour!! I could have called a big company that would have come out for $85 dollars but I wanted to support a small minority owned business. Double the price is outrageous. The two good points ( and why they get one star). They came the same day and Tony was a really nice guy.