Best Emergency Car Key Replacement in Phoenix AZ

Fast! Reprogrammed my locks for me for prius.

We called and within 15 Tym was here. They were fast and friendly and I would recommend them to my family and friends.

Super fast and affordable (:

I had Tony out here 2 times and I just want to say how amazing he was! Friendly and on time and extremely professional! It was great doing business with him!

Amazing place I called and in less than 20 min. someone was there to assist me. The process was less than 5 min. And the guy was fun to talk and joke with. Would recommend :)

AMAZING CUSTOMER SERVICE! I can’t say enough about this business. They really got my out of a bind quickly. I have a Toyota with a chip system. The dealership wanted over $500 to reprogram a new key. Alcatraz was able to do it for a very reasonable price and went directly to my vehicle, so no hassle with booking appts and getting the vehicle to the dealership. Such prompt service too. It is rare to find such great customer service and I would HIGHLY recommend them!

I am a single mom of 3 young children. I called this company over the weekend. First they quoted me 45 minutes which was okay at the moment. I called them back 53 minutes from my first call and was told the tech was 15 minutes out...20 minutes later I call back. Was told he was 2 minutes out. Spoke to the gentleman for over 2 minutes and still did not see my tech drive by or come near my property. I asked the tech to call me directly. He did. The tech was awesome. Very polite towards me however I was pissed to find out he was given my address but in Surprise not GLENDALE!! By now it is near 4pm. I called them at 2:43. He finally got to my home around 4:30. REMEMBER I AM LOCKED OUT OF MY HOME WITH 3 YOUNG CHILDREN NO FOOD NO WATER AND YES EVERYONE I SPOKE TO KNEW THIS!!! He worked on 2 doors until 6pm and still could not pick my locks. He was not equipped with a drill... eventhough it was his idea to drill thru the lock. I saw my neighbor finally come home...so I went over there and with their help we were able to resolve the issue. This company in my opinion is not staffed accordingly to handle the locksmith business. I don't know whose fault it was giving the tech the wrong address either Debbie in the office/the dispatcher or the tech who inputed in incorrectly in his GPS. Either was this is unacceptable. After it was all said and done I asked for a managers call back first thing Monday. Well today is Monday and can not get either Eric or Patrick on the phone. I have recently learned they are the owners??? Really? Owners and they allow this time of behavior. I shouldn't be surprised though. They cant even call me back or even take my call. That night I had 3 sunburnt heat exhausted children. None ate a decent dinner. One was so exhausted and tired he wasn't fully making sense. Yes I did bring this up to our family physician and they gave me at home things to do. I will close in this, there has been one person through all of this that has been professional and polite. Liz in the office has been awesome. She has better customer service skills than anyone thus far. Thank you Liz!!!

These guys are awesome! Drew made sure that I was taking care of properly. He gave me all the information I needed to get things done as quickly as possible. Drew even called me back to make sure that everything was ok and I was taken care of. I would definitely recommend giving them a call

Super speed! Least expensive & most professional. Great personality! Highly recommend.

Ryan is the best! I was stranded outside my car at 7am. He came out in NO time and charged WAY cheaper than all the other locksmith places I called! Highly recommend him?

Very fast and friendly! Definitely recommend

Amazing! My interior doors' locks needed to be replaced. bogus a locksmith The only person who arrived on time and submitted the estimate within three days was the tech. He was incredibly educated and informative. He replaced our main door lock for free on his way out after completing the work, which took a few hours. Will definitely give him another call. Thanks

Very fast and friendly service. And I appreciate when people are clean too

The service technician arrived on time and finished his job quickly. In a short period of time, he did a great job changing the door key. I have nothing but the highest regard for him!

Jeremy was super great I was trying to get to work and he got my car unlocked quick

Ari was out and helping me in under and hour and the whole experience was really great!! Definitely recommend

Danny did a great job fast nice and didnt break my window I wouof recommend Danny every time

He arrived promptly to help me program my auto key, and he was both kind and competent. Very highly recommended!

Amazing and professional! Gave a price over the phone and that was what he charged! Very prompt. Highly recommend!

Danny was great, he programmed my key and key fob on a 2017 Chevy Silverado. He also worked quick was done in about 30 mins. I would definitely use this service again.