Best Free In Home Consultation in Phoenix AZ

My family lives in one of the historic districts of Phoenix. We had Homework Remodels convert our old garage into a guestroom. The work entailed adding a bathroom, plumbing, electric, storage. Steve and his team did a fantastic job and I would highly recommend him for any work.

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

We had a shower replaced in the master bath and a tub converted into a walk in shower in the guest bath. Hunter Hawk and Jacob Walker were the installers and did an excellent job. They did the jobs in two days... 1 day for each. They were excellent and we love our new showers. Our sales rep was April Waters who told us exactly what would happen. There were absolutely no surprises. I would use the company again

Jesus and Antonio did a great job. Antonio's texture match of our ceiling and the fix of our ceiling cracks were perfect. The next day painter ensured the finishing work was done to our satisfaction. The project manager was very professional following up each day to insure our satisfaction. I highly recommend TWD.

My wife and I really love our new Master bathroom. The craftsman ship was excellent and it turned out exactly how we wanted. The team worked very clean making sure to not leave trash or debris. I really appreciated the high and constant level of communication. We knew who was going to be at the house, when they would arrive, and what was going to be accomplished that day. Overall the best experience with a contractor!!

This company has some very good qualities. The sales staff are very professional on the front end of the remodel . Ryan was very professional and helped us along the way . He worked with us to select the materials and helped with the design for our complete bathroom remodel . The man that installed the tile in the shower and the floor was a true professional. Excellent. One of the reasons for choosing this company was their claim of having a daily schedule. They do have a daily schedule but they either don't follow the schedule or they change it at will. I do understand that things happen but the schedule became laughable. Communication with the project manager was always a problem. Projected time given for remodel was 6 weeks and still not completed at 12 weeks. Billing system does not work because you cannot pay online . Biggest disappointment is the schedule and that our remodel is still not done.....

Although there were a few supply issues, even they the guys managed to complete the task within the given time, they were very professional and educated. Keep up the excellent work.

Great company to work with. Very professional and strong communication

Sfz

We hired Ben from Champion to remodel our newly purchased home. He did a superb job, and was a pleasure to work with. His crew was professional, clean, punctual, and completed the project on schedule. Ben and his crew are true craftsmen, and if your looking for a contractor that doesn't cut any corners and does incredible work you need to hire Ben.

Had a consult with Christina. Very professional. Punctual and fair. We were very impressed with the quality of the product as well. Highly recommended

Custom Creative Does amazing work. If you want a job well done that is better than your ever could have imagined Custom Creative Remodeling are the team for you. We love how they take you ideas and put them on steroids' then deliver it into reality. We love the way our house looks and highly recommend them to everyone

Best experience with the Serrano's Surfaces LLC

Best Company we hired by far/ Highly competent and professional company were have ever hired. Mike provided constant oversight and communicated project status on a regular basic. We like the fact that this was a family owned business. The owners are so professional. We received calls from Judy asking how are project was going and always made sure we were happy. If there were any issues or if she could help with anything along the way. Their employees are top notch. Each one of them took care of our home like it was there own. clean and professional in every way. The workmanship and quality you wont find better any were. This company finished on time on scheduled and with in budget. Don't Hire any other company then this company. The best in Arizona by far

They're meticulous and efficient and take care to make it look good, too. They did expert work, very detailed and cleaned up daily and was so nice and pleasant to work with.

Steven and Cory took their time and paid attention to detail. Very communicative and honest. They’ve fulfilled all my remodeling needs and included me in the process. Appreciate their business and hardwork. You can tell they love what they do and it shows.

We had Spicegirl Remodeling renovate our kitchen this summer. New floor, countertops, tiling, lots of painting. We are extremely pleased with how the kitchen came out. Ericka was awesome and did what was necessary to ensure a great outcome. As with just about any project of this nature there will be bumps along the way but it is how those bumps are dealt with that matters. Ericka was flawless in handling those bumps and we can't thank her enough. After several months everything is holding up beautifully. Her crew was also very professional and we enjoyed having them work in our home. I highly recommend them!
Sal & Leona

Outstanding service from design to project followup. Could not be happier with bathroom remodel. Great pricing. Entire team is customer oriented. Area was cleaned after each day of work. Will use for future projects.

The designer I worked with, Deborah, was very knowledgeable about their products and took my needs into consideration with the final design. The main installer, Curtis, was professional. He kept me up to date on the progression of the job and asked for my opinion before installing hardware. I am extremely pleased with the outcome of my remodeled bathroom.

We are so happy with the detail and workmanship by Tony and his crew . The job exceeded our expectations and we would recommend them in a heartbeat. The entertainment/ fireplace wall completed in tile, and the tile they added to our bathroom was perfect! Thank you.