Best Free In Home Consultation in Phoenix AZ

Amazing flooring contractor in Phoenix!

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Heath and Rachel are amazing. Honest, on time, excellent choices in flooring. Fair pricing.and very trust worthy. I highly recommend this company. Thank you for your hard work, and friendly approach to everything.

Well educated and professional.

Great prices and awesome customer service! New vinyl in laundry room & carpet in bedrooms.

Great service and professional Installers. Competitive prices. Many flooring choices in stock, so no waiting. Recently had carpet replaced with tile.

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

We are so happy with our new flooring. Sammy helped us choose the right flooring for us, which was invaluable. Chris and his team worked so hard and diligently to install this beautiful flooring. Everything is GREAT!

These guys are simply the best! AAA Hardwood Floor Inc did an amazing job installing new flooring in my living room. The workmanship was truly top notch and his team knew what they were doing and finished everything right on time while being very professional and patient. Loved the end results!

?mmmmmmmmmm floors?

NOT THE BEST BUT THE WORST flooring experience. You will save a ton of money and hassle if you go through home depot or lowes.Express never follows up with calling back - you never speak to the same person. They promise call backs and never return your call. We gave them dates 1 month in advance and they don’t send someone out until 1pm on our set date-which means for those of us that need to take time off you had to take off the whole day since they can’t guarantee a time.The flooring was done but baseboards looked terrible after and there was a gap in between. They say they have a “finishing team” who re-caulk all the edges after the vinyl plank flooring but that never happened and we had to do the re caulking ourselves. They promised a 2 day job but didn’t finish until a week later but only after 7 phone calls to the company and managers.The team they sent out speaks no English so if you don’t speak Spanish you would never get any direct communication during your install or be able to ask questions to the crew. Lucky for me I speak Spanish and found out the company didn’t even have my transition pieces in stock before the install that was booked a month previous!The 1 star is for the sales guy (who even though sold us on promises that weren’t kept) was friendly and the crew who did a good job with minimizing dust/debris during the process. Horrible customer service and no surprise but the managers Craig nor Cathy never called to follow up on my complaint and request for discount.

Very satisfied with AAA Hardwood Floors. From the initial estimate to the final walk thru they delivered what was promised. The technicians were very knowledgeable, cleaned up at the end of every day and explained how to keep the floors clean. I would and have recommended AAA to others.

My polyaspartic coated garage floor looks amazing! Jeff and Abel did an excellent job, very professional, friendly and knowledgeable. Megan and Gary were very helpful. Highly recommend Guardian Garage Floors.

Had different typed, which a lot of them don't.