Best Vinyl Sliding Glass Doors in Phoenix AZ
This happened last year and I've thought long and hard about writing this review, but I think it's important for people to know.
I purchased a home that had Desert King windows installed approximately 2 years prior (as I was told by the sellers). I estimate install to have been in 2019.
I've had multiple, multiple companies come out to attempt to repair the work Desert King did and every company has said they can only replace as the windows are now trash.
The windows were not leveled on install so several are impossible to close unless you're on a ladder to push from the top. A few of them are sagging in the center. One of the windows has water leaking inside of ithe window itself.
***ALL exterior uncovered windows leaked water into the walls of the home*** (restoration company was out to remove the mold). My drywall was WET inside of the house after rain.
Desert King refused to communicate regarding resolutions, apart from being willing to do the work so long as I paid them because the caulking warranty was up (2 years). Absolute disaster. When I initially contacted them, the rep on the phone indicated this would be covered under warranty. Their service manager came out (Kenny) and assured me this would be covered and that it was a big job and shoddy install. HE said the installers used the wrong material to seal the windows (so the caulking warranty shouldn't even matter at that point). He suggested how he would repair the windows and indicated he would talk to the owners about it as he had to get approval before having a team come out.
Owners DECLINED their own service managers recommendation (apparently) because a week later he advised the owners did not agree this was their responsibility and this fell under the caulking warranty (despite knowing the wrong material was used).
I spoke to the manufacturing rep who took over the window product line (it was sold to a new company). He reached out to Desert King as well and they again declined any resolution.
Buyer beware. Unfortunately I did not know enough about windows to see this problem when I bought the house. The home inspector also failed to identify, although it's painfully obvious now how to spot this (see attached pictures). I actively recommend against this company in my real estate interactions.
www.desertkingwindows.com
I purchased a home that had Desert King windows installed approximately 2 years prior (as I was told by the sellers). I estimate install to have been in 2019.
I've had multiple, multiple companies come out to attempt to repair the work Desert King did and every company has said they can only replace as the windows are now trash.
The windows were not leveled on install so several are impossible to close unless you're on a ladder to push from the top. A few of them are sagging in the center. One of the windows has water leaking inside of ithe window itself.
***ALL exterior uncovered windows leaked water into the walls of the home*** (restoration company was out to remove the mold). My drywall was WET inside of the house after rain.
Desert King refused to communicate regarding resolutions, apart from being willing to do the work so long as I paid them because the caulking warranty was up (2 years). Absolute disaster. When I initially contacted them, the rep on the phone indicated this would be covered under warranty. Their service manager came out (Kenny) and assured me this would be covered and that it was a big job and shoddy install. HE said the installers used the wrong material to seal the windows (so the caulking warranty shouldn't even matter at that point). He suggested how he would repair the windows and indicated he would talk to the owners about it as he had to get approval before having a team come out.
Owners DECLINED their own service managers recommendation (apparently) because a week later he advised the owners did not agree this was their responsibility and this fell under the caulking warranty (despite knowing the wrong material was used).
I spoke to the manufacturing rep who took over the window product line (it was sold to a new company). He reached out to Desert King as well and they again declined any resolution.
Buyer beware. Unfortunately I did not know enough about windows to see this problem when I bought the house. The home inspector also failed to identify, although it's painfully obvious now how to spot this (see attached pictures). I actively recommend against this company in my real estate interactions.
2615 S 21st St, Phoenix, AZ 85034
Energy Shield installed high quality windows and sliding door for our home. On time, professional staff and installers made for great experience. Very competitive price. Super happy with Energy Shield. Will use them again on our second home real soon ?
energyshieldwindowsanddoors.com
330 South 75th Avenue, Phoenix, AZ 85043
The two gentlemen that installed doors on our home today did an excellent job! They were professional and very polite. Did everything they could to make it a great experience. The doors are beautiful and we couldn't be happier. I just can't say enough good about the whole experience.
www.azvalleywindows.com
2501 W Behrend Dr Suite B-21, Phoenix, AZ 85027
Repaired leak at sliding glass door. Had to reschedule due to weather and that delayed the project. Interior caulking performed by the flooring installer. True View only performed exterior caulking though price charged was for both interior and exterior caulking. Charges to our credit card have not been adjusted for unperformed work as of this date.
Addendum: after discussions with True View, they refunded the excess charges to better reflect the actual work performed. The refund was prompt and timely. True View demonstrated real professionalism in this matter and I will be using them again in the future and recommend them for your glass and door needs.
www.trueviewglass.com
Addendum: after discussions with True View, they refunded the excess charges to better reflect the actual work performed. The refund was prompt and timely. True View demonstrated real professionalism in this matter and I will be using them again in the future and recommend them for your glass and door needs.
2222 E Jones Ave, Phoenix, AZ 85040
These guys were OMG AMAZING! I CALLED AT 1000 they had repairs done by 1300. So fast. And so helpful. Will be using them always.
www.valleywideglass.com
2350 W Mission Ln Suite 5, Phoenix, AZ 85021
When we moved into our home we knew that there were 3 windows that needed to be replaced. The seals were broken and the screens were a mess.
After meeting at the home show we had Greg from Marvin come out and look at what we wanted to replace. He gave us great advice and good education on the differences in windows. There was no pressure and he answered all of our questions! Was patient with all of our decision making as well!!
When installation came I was nervous about how this would work on a stucco house. Kenny, the installer was amazing. He was conscientious of the dust created and protected the house from it. He worked quickly and kept the work space clean. He insulated all around the windows and caulked beautifully. It was truly a very professional job.
The windows are amazing, cool to the touch when it is 112 outside I can feel the difference in my office dramatically. It makes such a huge difference and it is a great feeling knowing they are good quality windows saving my energy costs.
Our experience with Infinity from Marvin by SO Phoenix was great and I highly recommend them and their product.
www.capstonephoenix.com
After meeting at the home show we had Greg from Marvin come out and look at what we wanted to replace. He gave us great advice and good education on the differences in windows. There was no pressure and he answered all of our questions! Was patient with all of our decision making as well!!
When installation came I was nervous about how this would work on a stucco house. Kenny, the installer was amazing. He was conscientious of the dust created and protected the house from it. He worked quickly and kept the work space clean. He insulated all around the windows and caulked beautifully. It was truly a very professional job.
The windows are amazing, cool to the touch when it is 112 outside I can feel the difference in my office dramatically. It makes such a huge difference and it is a great feeling knowing they are good quality windows saving my energy costs.
Our experience with Infinity from Marvin by SO Phoenix was great and I highly recommend them and their product.
5448 E Washington St #5, Phoenix, AZ 85034
I was beyond thankful I chose this company for my house, everything turned out perfect! Chris Fout was there to walk me through the process and make me feel comfortable the whole time!
www.lifetimewindows.com
4141 S 36th St, Phoenix, AZ 85040
Good price Great workmanship on time professional service. Cannot stress how pleased I am. I did not discover them until after I ordered some windows elsewhere. They have delivered and installed before the other company and I ordered after the other company. I have an automatic skylight and 14 windows installed. 90 percent complete in one day. They will finish up tomorrow.
www.freeliteaz.com
331 W McDowell Rd, Phoenix, AZ 85003
Highly recommend Red rock windows and doors. Thomas came out and gave us a very reasonable quote and scheduled us quickly. Blake worked hard all day installing our beautiful new windows, cleaned up better than he found it, and had a great attitude. Thank you very much again!!
www.redrockwindowsanddoors.com
1797 W University Dr Suite: 172, Tempe, AZ 85281
So happy with my new windows! Leo was super nice and I honestly can't believe at how much of a difference their heat-stopping glass makes! Such a life-saver recently
bestwindowreplacement.com
Phoenix, AZ
We love our new windows! The whole process was quick and easy. Definitely recommend!
www.leiarizona.com
60 E Rio Salado Pkwy #900, Tempe, AZ 85281
Outstanding experience with Window World! They came out to present their windows. They came again to measure and I signed on the dotted line. Two months later all windows were installed by a team of professionals who were outstanding. They cleaned up after their work in each room and left behind sparkling new windows and a clean home.
I was impressed with their level of professionalism as I had three other quotes for windows [two from large stores and one from a small Phoenix based company ] and the products were not made in America. Also, the large stores hire out for installation --not what I wanted.
With Window World, the difference in price and quality were incredible. The fact that these windows are made in the USA, in Arizona for our Arizona climate was the most impressive factor... They are backed by Good Housekeeping and Angie's List so the reviews and recommendations spoke for the company and the quality of the windows. I am duly grateful to the team from Window World who made this year's summer a much more pleasant one given our heat humidity. My energy bill was significantly less this year as a result of the windows.
www.windowworldphoenix.com
I was impressed with their level of professionalism as I had three other quotes for windows [two from large stores and one from a small Phoenix based company ] and the products were not made in America. Also, the large stores hire out for installation --not what I wanted.
With Window World, the difference in price and quality were incredible. The fact that these windows are made in the USA, in Arizona for our Arizona climate was the most impressive factor... They are backed by Good Housekeeping and Angie's List so the reviews and recommendations spoke for the company and the quality of the windows. I am duly grateful to the team from Window World who made this year's summer a much more pleasant one given our heat humidity. My energy bill was significantly less this year as a result of the windows.
2530 W Holly St, Phoenix, AZ 85009
Extremely pleasant process from beginning to end! I loved that the sales person Ron Kelley was able to transform such difficult task to choose from so many tempting choices and make important decisions, to a very pleasant spent ~90 minutes! Ron has been very supportive from the start of buying our windows to have gotten them finally installed. The installation itself was done by three very professional, kind and extremely clean and respectful installers who, one could feel, really knew what they were doing! Matt, Jason and Tyler were a pleasure to have at our house. Although they discovered a water damage in a supporting header above the window to be installed, they worked with me in an incredibly supportive way which I am very grateful for! The windows itself make our house so much happier: We can see the outside clearer now, they look very clean, more light seems to come in, the screens are almost invisible, the sunlight coming in is less blinding, much less heat enters through them. All Ron stated about them is exactly as he said they are...Quality.
phoenixwindowsdoors.com
2715 S Hardy Dr #106, Tempe, AZ 85282
Universal Glass is great… Quick and courteous. Great customer service by phone and in-person. They’ve done our last two windshield replacements and we’ve been very pleased.
www.universalglassaz.com
301 W Deer Valley Rd Suite 4, Phoenix, AZ 85027
Took measurements and never heard from again even after several phone calls.
liwindow.com
4454 E Thomas Rd, Phoenix, AZ 85018
Very very informative. I love my new windows!
www.universalwindowsphoenix.com
4836 E McDowell Rd #101, Phoenix, AZ 85008
IllumiNation Window & Door Co. was absolutely amazing from their responsiveness on my initial call, to coming out to measure our windows, to status of our order and finally to the installation. Their entire team was Professional, Friendly, Courteous and Meticulous. I would highly recommend them to anyone and would not hesitate to use them in the future.
illuminationco.com
9175 E Pima Center Pkwy A2, Scottsdale, AZ 85258
Had a pretty good overhaul for my recent purchased home. Windows and window treatments came out great. It's definitely helping keep out the hot temperatures.
www.affordablewindowsofaz.com
2550 E Rose Garden Ln # 72496, Phoenix, AZ 85050
hey why do your window men touch my mail? they literally brought my mail to me in the middle of them working. pretty sure thats illegal.
phoenixwindowsdoors.com
Phoenix, AZ
Not professional I don't recommend this company, not on the time,not responsive,
3116 W Clarendon Ave, Phoenix, AZ 85017