Best Replacement Window Consultation in Phoenix AZ

I bought my windows 25 years ago. I still have no problems they work great and look great.

These friendly hard workers removed original sliding patio door and adjacent window plus a block wall between them and installed a new door with two picture windows basically creating a wall of glass for a beautiful view. They completed the project in two hot July days, including electrical. We couldn't be more pleased!

Excellent customer service from sales to installation! Am already planning to hire them again for my next project!

Very professional and responsive. High quality for a fair price. They stand behind their product and install. I had an issue with my install and they came out within a couple of days and fixed it.

Friendly service. Reasonable charges for new Windows. Cleaned their space when finished.

I just had a project done replacing my windows around my house. To start, I have to say that I think Marvin Infinity windows are the best out there when it comes to durability/pricing (after reviewing basically every window on the market). I worked with Greg Johnson, and from start to finish...very through! First, he’s not your typical salesman as he’s more into building relationships through communication, and getting completed what’s most important to you on your project. Installation was great and Kenny made sure everything was done in timely manner, cleaned up and you could barely tell anyone had been there for a major upgrade. Nice to know if I need anything, I can always call on Greg or Kenny. I’m sure these windows will last me a lifetime, and I’ll be referring them over to family/friends. Nice work guys!!

Cheers,
John

Very friendly fast and quality service with an excellent warranty. I would definitely recommend them to anyone.

Unfriendly

Couldn't even show up for the consultation appt did not call until 30 mins after the appt we received no call prior to say he was running behind.

Tacheny came out and inspected our roof. They gave an honest assessment and we look forward to have them care for our roof in the future.

Would have given 5 stars but windows were a month behind schedule what deserves 10 stars are the installation crew Aaron's crew 3 guys total removed 9 windows and installed 9 within 6 hrs 2 were extremely stubborn installs aswell solid product cant head any noise outside mind you I also live directly under luke air force base flight line extremely pleased so far

Please stop spamming me. At one time while we lived with our Son, they wanted 27,000.00 dollars to put windows in a simple home. What someone else did for 1/3 the price and BETTER products. High Pressure, in your face, guerilla marketing. Now they use a machine to make a letter look like it is personally written to get my business. No human wrote a word of this on our letter. If they'll deceive me with these tactics, what else will they deceive me with ?

My parents ordered a screened in patio from these people in March they just got it installed on Thursday of last week. Buyers be ware this company won’t fight for you with their vendors. They make every excuse in the book for why they are not installing yet. Managers don’t care about your time and experience with the company. Then they come and install and the installer moved at a snails pace it took him 4 day if they would have put two people on are Job it would have take half the time. They did not give him all the cord he needed instead of going to Home Depot and getting it the installer said we have to wait Til Monday I am sorry we waited for months and my time is just as valuable as anyone else make it right. This kind of stuff looses repeat business and we have three homes in same community but after my parent’s experience be a cold day in hell before we use these people so unprofessional

Customer service was friendly, and installation convenient. Only issue was that it took 5 weeks to get the windshield as it had to come from the manufacturer. More likely this was a dealership issue, but it was still frustrating.

The installer, Gary, arrived at my residence exactly on time and got right to work putting a new windshield in my truck he completed the job, gave me a few clear instructions and was gone within about half an hour. He was very friendly and professional and I am happy to add my five star rating to Reliable Glass.

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

We hired Lasting Impressions last year to do the back half of our home windows and were overall very pleased. Their Salesman, Jeff Boshoven, is awesome, detail oriented and a great, upbeat personality. The drawback was they only do install, not after install clean up of the stucco/paint. So we had to find someone else to perform that which we felt was odd. Their customer service was great, Lori even got my windows all registered with Milgard and was a delight to work with.

Fast forward to this year and we decided to go ahead and do the front half of the house realizing pricing is going up! This time we got more bids and, while Lasting Impressions was not the cheapest, we felt comfortable with them and their great customer service. Jeff once again came out, took measurements and did all his part flawlessly! The install had issues. The guys spent all day on one window. They were banging and trying to jimmy it in so hard, they broke it. Don't understand why they just shave the frame a bit to accommodate the window. The interior detail was lacking this time too, poor caulking and touch up work. They ripped another windows screen.

The replacement window arrived and was installed, but the young man said he was not there to fix the touch up work. So we called Jeff who came over. We pointed out another window that looked odd; hard to tell because it is high up. Jeff said it needs to be repaired and would have the office get on it. We said okay and stupidly paid him, believing all would be done like before. Nope!

Lori, who we had worked with so well the first time now was nonresponsive. I had been asking about the window serial numbers so i could register them and the ripped screen and defective window. Finally, I emailed Jeff and got a reply from someone else. Appears Jeff no longer works there (shocking since he's the only one responsive). Lori sent a snarky email saying I had just sent my email on Friday and she had taken a day off. Well I had actually sent the email 10 days earlier... it all spiraled out of control. Karen stepped in and got our new windows registered, and advised Jeff had put in a repair request on the defective window prior to his departure, he also go the screen replaced.

Now that Jeff is gone and seeing how customer service has gone downhill, we do not recommend Lasting Impressions... their only priority is getting paid. Bummer because we had liked them. We are still awaiting the defective window being fixed... but Lasting Impressions is paid in full so they don't care!

Best window and door company in the state. Use quality products and stand behind their products and service. They find a way to create anything you need. Highly recommend you get a quote

Sent in an information form to Anderson and received a call right back. Seems Good...Think not. Customer Service Rep was going to send me an catalog via email and have someone call me for an in home appointment. Neither happened so I called Pella and am moving in that direction. Guess they have more business then they need.

Terrible Experience the guy that replaced the window didn't put the correct window or tint. Never once mentioned he would have a problem doing the job. Took advantage of the situation and did not return as he said he would to fix his mistake. Very dishonest company I would be very cautious. This can be perceived as misleading, deceptive and can be considered False advertisement. ? I think your company should do a bit more research before conducting business.