Best Service Maintenance in Phoenix AZ

I work at a mid-rise apartment complex in Phoenix and we noticed mice on the property. Brad with his quick response, identified exactly where the rodents were coming from. After cleaning the effected areas, setting numerous traps, and catching a few, we seem to have rid our property of rodent issues! His knowledge and professionalism put my residents at ease. I would highly recommend using Urban Desert for any pest control needs! :)

Radny and Rusty were amazing. I was very well informed and respected in my home. Thank you for such excellent customer service.

Nick was fantastic! He took time to explain the treatment products he’d use on our new home and answered all our questions. We use Insectek on another property of ours as well and we highly recommend them.

Dan has been amazing. We’ve used their services twice. We had a black widow infestation and Dan has gotten us to a point where they’re nearly non existent. Thrilled with the progress we’ve seen, quality of organic pesticides they use that’s safe for my pets, and professionalism. Can’t recommend them enough

Greg is very knowledgeable and he is very pleasant. He provides information about the services. He’s very conscientious.

Justin is great. Contacts me prior to each visit as a reminder.

On time and fast. Haven’t seen a bug since the day after treatment. Going to schedule regular treatments so the backyard stays safe and bug free for the kids.

A 1 year warranty doesn't do you much good if in that entire year the issue is never fixed or your place isn't properly treated.

So during the initial inspection they did a good job identifying all the problem areas of my house and then proceeded to treat these areas (i think, I'm not sure anymore because the termites never went away).

2 months go by - area still are infested with termites and they are building tubes actively still, so i call and they come back out and treat again.

another 2 months later - areas still are infested with termites and they are building tubes, oh most like they didn't treat anything. So i call and they come back out and sent someone friendly and more experienced. My husband had a good experience with the 3rd person as he was good at explaining things and sorta guaranteed us that the problem was fixed.

another 2 months later - areas are still infested, termites are building even MORE tube and in more areas to the point that its just impossible to ignore anymore, it looks bad and its just hard to imagine that anything was done any of the other visits now.

I try and get another appointment, they guarantee yet again to send someone better but I can never get an appointment in the mornings, itll take 2-3 weeks, maybe to get someone. Not to mention the appointment itself has a 5 hour window for when the employee is supposed to get here and to the treatment, thatll require taking an entire day off work. :/ I don't know many people who could tolerate such a large time window like that, especially when you have to do this multiple times in a year.

Termite treatment is just something i want to do once and forget about, maybe a touch up every now and then, you cant do that if you go with this company.

I'm sorry but my house is being eaten away, and after this many visits they still couldn't treat the same problem areas. I'm absolutely upset over this. Ive worked with termite companies before and never have i had a company have so much trouble treating 1 problem area. My bathroom ceiling, from the beginning, has always been the problem and it continues to be a problem without any signs that it got any better or will get better.

The 1 year warranty wont do you very good if that entire year the termites still don't go away with no signs of stopping. I really have to do some research into other companies now to see who else I can go with. When it comes to your house, you cant afford to get bad quality termite work done.

I really like the guy Eric who comes out to service my home if you need them to come back out and do an additional treatment they will and he’s super friendly and easy to work with thank you guys very much for all your help

We are BIG fans of CPM. I've worked with this crew on several different projects, but the one that stands out is pest control for our home. We live by a desert preserve, and our backyard faces a beautiful undeveloped wash. We love it, but it is a never-ending fountain of scorpions and other nasty critters. Complete Pest Management stops all that stuff. We have their regular service because we need it and because it's a game-changer for our little family. Highly recommended.

Been with Russell Pest Control for over 20+ years. They are amazing!!

We have used this company since we moved in to our new house, almost three years ago. TJ has been our guy the entire time and does a great job. It’s nice when it’s not a different guy every week. Solid service.

I called Johnathan at Custom Pest Services because we had a cockroach problem. Johnathan was super friendly and came to the house right away. I haven’t seen a single cockroach since he sprayed my house. I would highly recommend Custom Pest Services.

Gabe is AWESOME! He is very professional and knowledgeable. 10 out of 10 will recommend. Thank you Gabe!

Horrible Service , they don't care to hear you out and on the service you NEED/WANT done , more so wanting to upsell you on other services !

John was great and very responsive at first but now he will not respond to text messages and not let us know anything about scheduling our home or anything. Covid played a part at first and we were understanding but the lack of communication is not acceptable at this point.

They work effectively and professionally, and their rates are fair. I firmly advise

I used Green Mango for a very long time and was constantly calling them back out to re-treat in between scheduled services. Since I have been with Happy Bees, I have had nothing but a positive experience with results delivered as promised. What a great Company this is! They are pollinator friendly, which I love (so do the butterflies that visit my flowers) and they know there stuff. Stephanie is always willing to share her knowledge and give advice. I am a customer for life!

Purchased their 25 Gal electric pump rig. The process was very easy and smooth with updates throughout the entire process from initial order, manufacturing and delivery. I did have the pump malfunction and called to get assistance in troubleshooting. I wasnt home to be able to do those steps at the time, but even still, they let me know they were shipping new parts at no cost as a just in case. I really appreciate the forethought and consideration to get me back up and running as soon as possible.

The customer service via phone with pest service representative - specifically speaking with Marcus - was superb. He answered my questions right away, helped my scheduling issues, and was very friendly and kind. Kudos!